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					                                                                                                                                 Director of Information Technology
                                                                                                                                          Mr Gerrit Bahlman

                                                                                                                                             ITS Service Structure

  Associate Director                                                Associate Director                                  Associate Director                                           Associate Director                                                                     Senior Officer
Systems Infrastructure                                          Network & Communications                                  User Services                                           Administrative Applications                                                     Administrative & General Services
    Dr Kent Leung                                                     Mr Ken Chung                                       Mr David Chiu                                                Dr Jimmy Wong                                                                        Ms Teresa Chan

    SI System Infrastructure Services                                 NC Network & Communication Services                 US User Services                                              AA Administrative Application Services                                          AGS Admin & General Services

             Teaching                                                         Network & Communications                             Teaching                                                      Administration                                                                  Administration

                         Academic Unix Cluster                                        Campus Network Provisioning                            Learning Management System Support                           Design Support for Applications                                                ITS Finance and Budgeting

                         Personal Web Hosting &                                       Internet Provisioning                                   Lecture Theatre & Classroom                                                                                                                ITS Human Resources
                         Publishing Services                                                                                                  IT Support Service                                                   Admin Business Info
                                                                                      Internet Web Hosting                                                                                                         Systems Planning                                                      ITS Publicity and Marketing Service
                         Web Survey                                                                                                          Student Computer Centre Service
                                                                                      Intranet Web Hosting                                                                                                 Transition Support                                                            ITS Projects Management
             Research                                                                                                              Administration                                                          for Applications
                                                                                      IP Telephony Services                                                                                                                                                                              ITS Reception Service

                         Research Unix Compute Services                                                                                      Desktop Support Service for Admin                                     Project Management
                                                                                      Mobile Services Infrastructure                                                                                                                                                                     ITS Secretarial Service

                         Research Data Storage Services                                                                                       Document Management                                                   Software
                                                                                      Multicast Web Services                                                                                                                                                                     End User Support & Training
                                                                                                                                              Support Services                                                      Development
             Server Infrastructure                                                    Remote Access Infrastructure
                                                                                                                                             Executive Desktop Support Services                                                                                                          Staff IT Training Management
                                                                                      Staff Email Services                                                                                                                  Applications Software
                         Admin Hardware Infrastructure                                                                                       FTP service for Administration                                                                                                               Software Site License
                                                                                      Student & Alumni Email Services                                                                                                                                                                     Management
                         Admin Web Server Operational Support                                                                                Website support                                                                 Admin Web SW
                                                                                      University IT Security Services                                                                                                        Architecture and
                         Business Continuity Operations                                                                            Network & Communications                                                                  Development
                                                                                      University Portal Services
                         Computer Operations Services
                                                                                                                                                                                                                            Software Quality Assurance Services
                                                                                      Wireless Network Provisioning                          Mobile Advisory Services
                         File Storage Services
                                                                                                                                             Remote Access Advisory Services                                        Software
                         Printing Services                                                                                                                                                                          Package
                                                                                                                                             Video & Web Conferencing Support                                       Acquisition
                         Server Administration Services
                                                                                                                                   End User Support & Training                                                              Package Evaluation
                         Server Operating Systems Support
                                                                                                                                                                                                                            Package Implementation
                         Server Related Security Services                                                                                    Desktop Advisory Services

                                                                                                                                             Event IT Support Services                                     Operational Support
                         Storage Services
                                                                                                                                                                                                           for Applications
                         Virtual Server Provisioning                                                                                         End User HW Maintenance Services

                                                                                                                                             Help Desk Services

                                                                                                                                              Notebook Ownership

                                                                                                                                             Product Evaluation Services

                                                                                                                                             Staff IT Training

                                                                                                                                             Student Support Services

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