Hospital Administrative Assistant Resume - DOC by krz38179

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SUMMARY OF QUALIFICATIONS
A professional, career oriented administrative assistant with more than twenty years of
progressive experience in private industry and health care. Has developed a high level of
expertise in such areas as:
 Interpersonal and communication skills
 Team player committed to customer service
 High levels of organization and detail orientation
 Operating at high levels of accuracy, efficiency and versatility
 Appreciation for political sensitivities


PROFESSIONAL ACHIEVEMENTS
     Provided secretarial and administrative support to spectrum of hospital functional areas
      including financial services, payroll and staff scheduling, information systems, food services
      and engineering services.

     Designed and implemented, in conjunction with the Information Systems group, a
      computerized space allocation system for inside and outside clients that significantly
      reduced paperwork and increased productivity.

     Arranged senior management retreats and recorded minutes for same.

     Co-ordinated various stages of new sales projects including preparation of estimates, sales
      proposals, specifications and drawings to customers.

     Co-ordinated accounts receivable program which resulted in a monthly #1 rating across
      Canada for a two year period.

     Developed and implemented a hospital space allocation policy and presented educational
      seminars for hospital employees.

     Organized special event planning services for travelling product shows.

     Led Hospital Re-engineering Sub-Committee for Clerical and Administrative Support Staff
      which resulted in reduced paperwork, streamlined the number of committees and improved
      committee meeting processing.

     Team member of committee that developed a new emergency manual of protocols in the
      event of various emergencies, for hospital wide use.

 Served on hospital-wide Y2K Advisory Team, both as a full member and recording
  secretary.
 Responded to customer enquiries concerning product specifications and pricing.

     Responsible for customer progress billing and collection of payments of same.

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EMPLOYMENT HISTORY
2001 – 2002          St. Joseph’s Healthcare, Hamilton
                     Secretary to the Director, Women’s Health Concerns Clinic and Research

2001                 Hamilton Community Foundation, Hamilton
                     Grants Administrative Assistant

2000 – 2001          McNally Construction Inc., Hamilton
                     Administrative Assistant

1988 – 1999          St. Peter’s Hospital, Hamilton
                     Administrative Assistant to Vice President, Financial Services (1998-1999)
                     Administrative Assistant to Vice President, Resource Management (1988-1998)

1976 – 1988          Otis Canada, Inc., Hamilton
                     Executive Secretary to the Manager of District Operations (1982-1988)
                     Secretary to Sales Engineer and Product Sales Manager (1980–1982)
                     Administrative Clerk, Finance Department (1976-1980)

EDUCATION
   Diploma, Business Secretarial Program, Mohawk College, Hamilton, Ontario, 1988
   Certificate, Ontario Management Development Program for Supervisory Skills, Mohawk
    College, 1980

COMPUTER/ADMINISTRATIVE SKILLS
 Word, Excel, WordPerfect, PowerPoint, Outlook, CC Mail, Lotus 1-2-3, Lotus Organizer,
  Palm Pilot Organizer, FIMS, Internet and working knowledge of MS Project
 I am in the process of learning Access and Visio
 Ability to take shorthand

AFFILIATIONS AND OTHER INTERESTS
   Past Member of Professional Secretaries International (PSI)
   Held a number of executive positions at PSI which included Recording Secretary, Vice-
    President, President
   Represented Chapter at International Conventions
   Made presentations at and co-ordinated conferences and workshops
   Enjoys activities such as aerobics, weight lifting, cross country skiing, reading and cooking

REFERENCES
   Available upon request.




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