Laurent X 8, allée des maronniers - 76 000 Rouen Tél : 02 33 00 00 00 Mail : firstname.lastname@example.org PERSONAL PROFILE A highly trained and efficient Store Manager who is committed to customer service and experienced in high volume sales supermarkets. A confident and personable individual who is hard working and trustworthy, and has a demonstrable record in getting results. KEY SKILLS AND ACHIEVEMENT -Five year’s experience in high-volume sales supermarkets. -Improved efficiency by supporting and contributing to the staff training programme resulting in a decrease in customer complaints. -Increased sales turnover by 25 per cent. CAREER HISTORY 2000 – 2005 Contina Supermarkets Supermarket Management Responsible for the day-to-day effective management and presentation of the store. Entrusted with overall responsibility for the public restaurant, which seats 250 people. Duties included : -Preparation and management of budgetary targets. -Staff motivation and management. -Customer service. -Health and Safety. -Correct compliance with legislative requirements. -Using effective communication skills. 1997 – 2000 Cocci Food Markets Branch Manager Duties included : -Management and control of staff. -Stock control and stock ordering. EDUCATION AND TRAINING -Management course -Quality control training 1997 : University of Rouen Maîtrise d’Economie et de gestion (MA Economics and Management) Subjects covered : Investment Banking, Finance, Quality control, Human resources, Accounting, Management, Applied Economics, Marketing, Accounting, Finance, Macro-Economics, Micro-Economics. 1993 : Baccalauréat S; French equivalent of British A levels with special emphasis on Mathematics. SPECIAL SKILLS AND ABILITIES -Good working knowledge of English, TOEIC : 890 -Conversational Spanish -Computer skills include Word, Excel and Power Point. -Clean French driving licence. INTERESTS Sport, in particular marathon running to raise funds for charity. REFERENCES Marc Dumoulin, (Cocci Supermarket) 19, allée du Roy 76 000 Cherbourg. 02 35 25 62 31. Dumouli@yahoo.fr Micheline Desroches, (Contina Supermerkets) 26, chemin des Dames 61 000 Flers. 02 33 65 45 87.
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