Globalization Marketing

							                                                                            8.5 Objective 5 FACRs
   Prepare strategic planning and process improvement to drive Chilco towards achieving its mission and goals b
      sigma improvement project focused on the Chilco organization's production and quality processes based o

   Objective 1: To generate a electronic project portfolio composed of all tools completed, improved based on instructor feedback, done in the context of the



 Objective 2: To control existing variation in the Chilco organization's production system, while increasing production by 20 percent based on application of



  Objective 3: Chilco's current defect/rejection rate is 51,000 PPM defective based on 2006 data. The goal is to improve the defect/rejection rate by 10% to 45,0


  Objective 4: To increase Chilco corporation revenue by 10%. This will occur by applying the LSSQTT to make improvements throughout the organization
                                                                                            scrap.

                      Objective 5: To learn all eight tools and all assigned applications, per the syllabus, with each team member gaining new knowledge an



      Objective 5: To learn all eight tools and all assigned applications, per the syllabus, with each team member gaining new kno
Findings
Entire Team
Tool/App/ Team Mem               Project Objective            Analysis Method                    Findings
                                    Each project objective is shown in a   Analysis methods are typically          Findings relate to how the
                                    similar manner, as appropriate, and    directly/specifically related to the    application and tool were found to
                                    relationships to the tool and          nature of the application and tool      behave--did they work--and how
                                    applications are addressed and         under study, objectively analyzed       well? Findings only reflect what was
                                    explained objectively.                 discreetly, clearly, detailed.          directly addressed, objectively.
Explanation and directions




Overall Course Objective            To generate a team-based electronic    The project team continues to add       The project team continues to work
                                    project portfolio composed of all      to the portfolio with each weekly       together to complete the portfolio
                                    tools completed in a project team      assignment completed on                 through timely communication
                                    environment, improved based on         schedule. This is, and will continue    within discussion board, email, and
                                    instructor feedback, and done in the   to be done, through a review of         twice weekly chats. With rotating
                                    context of the workbook                literature from LSSQTTC and             leadership and a division of labor
                                    applications provided.                 outside sources as well as through      around specialists - tasks are being
                                                                           more robust workbook applicatio         completed on




Project realignment after Phase I   Phase I had the team storming,         Feedback from Dr. Sinn in the           While the tools worked well, of
and beginning Phase II              forming and norming, as well as        form of the POAM - particularly         themselves they did not provide the
                                    gaining familiarity with tools,        after Phase I/Tool 10 - as well as e-   imputes to focus on innovation,
                                    selecting a project and developing     mails, postings and chat                globalization or international
                                    the tools in relation to the Chilco    participation, has moved the team       marketing.
                                    Project.                               from an improvement of Chilco
                                                                           focus to a focus on innovation with
                                                                           the intention of refocusing Chi
                               To reduce variation in the Chilco      Greensboro Six Sigma Project (see Pareto chart and Pie Chart both
                               organization's production system,      Bibliographic references 1, 18, 19, showed Chilco's biggest defect at the
                               specifically increase production by    26, 45, 99, 105, 109, 113)          Greensboro plant (37%) was
Objective #1 for Chilco        20 percent based on application of                                         "gapping". (see Bibliographic
                               lean six sigma principles and tools.                                       reference 95)



                               To reduce variation in the Chilco      Beijing Six Sigma Project (see          Pareto chart and Pie Chart both
                               organization's production system,      Bibliographic references 1, 18, 19,     showed Chilco's biggest defect at the
                               specifically increase production by    26, 45, 99, 105, 109, 113)              Beijing plant (43%) was an "out of
Objective #2 for Chilco        20 percent based on application of                                             tolerance" problem.
                               lean six sigma principles and tools.


                               To reduce variation in the Chilco      Clinton Six Sigma Project (see          Pareto chart and Pie Chart both
                               organization's production system,      Bibliographic references 1, 18, 19,     showed Chilco's biggest defect at the
                               specifically increase production by    26, 45, 99, 105, 109, 113)              Clinton packaging plant (93%) was
                               20 percent based on application of                                             "Fractured Thermoforms". (see
                               lean six sigma principles and tools.                                           Bibliographic reference 95)
Objective #3 for Chilco




Innovation and Globalization   The team will need to focus on         Analysis methods will include           To be determined. We have just
Ideas, and International       innovation, globalization and          benchmarking, environmental             redirected ourselves in the last week,
Marketing Research             international marketing of Chilco      scan, and Review of Literature,         but seem to be moving in the
                               while meeting other course             developing Location Decision            necessary directions. Preliminary
                               objectives.                            Making tool, a TRIZ matrix tool,        tools are being developed and used.
                                                                      and the intention to continue           (see Bibliographic reference 95)
                                                                      developing in these directions for
                                                                      this project. (see Bibliographic refe
5 FACRs
wards achieving its mission and goals by conducting a lean six
oduction and quality processes based on three primary obje

sed on instructor feedback, done in the context of the workbook applications provided.



sing production by 20 percent based on application of lean six sigma principles and tools.



al is to improve the defect/rejection rate by 10% to 45,000 PPM defective within one year.


T to make improvements throughout the organization to increase production and reduce



us, with each team member gaining new knowledge and experience.



bus, with each team member gaining new knowledge and experience.


                        Conclusion,                          Recommendation
Clinton Six Sigma project results showed       Recommendations are based on analysis, findings and
that low impact resistance of the processing   conclusions logically derived based on the application
(raw) material was the major cause of the      to the objective, within the context of the tool.
fractured thermoforms. Testing with a          Objectivity………
replacement high impact polycarbonate
material showed a significant reduction in
fracture




The project team worked well in completing     The project team should continue to refine the team's
the previous tools assignments and the         operating methods and performance measurement
portfolio continues to grow and develop.       and refine methods in matching specialists to specific
The current division of labor among team       applications to improve quality of portfolio. The team
project members provides a valuable use of     should better demonstrate how ROL material
human resources that is providing effective
deci




The team will need to focus on innovation,     Set up new discussion threds in Tool 11; Tool 11 will
globalization and international marketing of   have the following team assignments to focus on
Chilco while meeting other course              innovation, globalization and international marketing
objectives.                                    of Chilco : 1) TRIZ: Radziwill Lead, Wood and DeMik
                                               support; 2) Mini-International Marketing Resear
Greensboro Six Sigma project showed that        Greensboro Six Sigma team recommends a short term
the lack of stress relieving of the injection   fix to have all molds stress relieved. Long term a
molding molds was causing the molds to          change is to be made to the purchasing contract for all
warp when heated, thus causing the              molds to include stress relieving when manufactured.
gapping.



The Six Sigma project showed that worn          The short term fix was to rebuild all seven machining
guide surfaces and bearings were the chief      centers at the Beijing plant. Long term a preventive
causes of the "out of tolerance" problem.       maintenance program was instituted to prevent the
This was determined through a Designed          problem from recurring.
Experiment.


The Six Sigma project results showed that       The short and long term solution to the problem was
raw material failure of the thermoplastic       to switch the raw material to the high impact resistant
material was the primary cause of the           polycarbonate material. The change was made and
fractured thermoforms. Further testing          the fractured thermoforms problem was reduced to
showed using a high-impact resistant            approximately 8%.
polycarbonate material would significantly
reduce the ins




To be determined. We have just redirected       Continue focus on innovation, globalization and
ourselves in the last week, but based on        international marketing of Chilco while meeting other
previous work by this project team, there       course objectives. Use benchmarking, environmental
will be success.                                scan, and Review of Literature, developing Location
                                                Decision Making tool, a TRIZ matrix tool, and oth