"Management Structure for Nhs"
WEST OF SCOTLAND REGION GENERIC SKILLS COURSES 2010-11 Introduction Welcome to the specialist portfolio of generic skills courses available from NHS Education for Scotland (West Region). This programme is designed to provide the knowledge, skills and attitudes required by doctors in training, enabling them to practise in a professional, ethical and patient focussed manner in accordance with Good Medical Practice (GMC). Its purpose is to supplement training in good practice in the workplace setting, not replace it. The four course categories below equate to the specialty specific competencies covered in the seven focus areas outlined in Good Medical Practice (GMC): Focus Areas Good Clinical Care Governance & Maintaining Good Clinical Practice Relationships with Patients and Communication Working with Colleagues Teaching and Training Professional Behaviour Management and NHS Structure Course Categories Doctor and the Law Doctor as Manager Doctor as Colleague Doctor as Communicator The portfolio uses a variety of teaching methods, including lectures, small group work, actor based simulation sessions and problem -based learning. The course categories are colour coded and it is recommended that trainees complete one course from each category over a 12 month period (i.e. 4 courses per year). To enable delegates to fit the courses into busy schedules, each topic runs 4 times per year (March – April). Each course is accredited with CPD points and delegates are issued with a certificate on completion. Our trainers are predominantly from the Training Development and Support Unit (TDSU) in NES but we also draw on a select group of experts to both develop and deliver the courses. The programme offers a total of 14 courses o ver a four year period and each course will run4 times per 12 month period. It is recommended that trainees chose one course form each category, agreeing and prioritising the focus areas with their Educational Supervisor, and complete 3-4 courses across 4 different categories in a 12 month period. The colour coding used below continues throughout this programme – i.e. courses relating to the Law will have their titles in pink, those for Management in green, etc. DOCTOR & DOCTOR AS DOCTOR AS DOCTOR AS THE LAW MANAGER COLLEAGUE COMMUNICATOR Consent & Time & Meetings Negotiation Skills Breaking Bad News Negligence Management Current Issues in Problems in Persuasion and Presentation Skills Medical Law & Management Collaboration Ethics Diversity & Recruitment & Teamworking Skills Dealing with Difficult Discrimination Selection people Information & the Leadership: the Appraisal and Law (including Data Basics Assessment Protection and FOI) In addition to the above courses we will still be running the following 3 generic skill courses which have been held in the Deanery for a number of years and have proved extremely popular with trainees. Module A How General Practice interfaces with Hospital Practice An introduction to NHS Finance Consultant Responsibility to Junior Staff Consultant Recruitment Module B Health and Safety Awareness in the NHS Disciplinary Procedures Module C Research (basic statistics, submission of application to Ethics Committees, critical appraisal of research papers) WEST GENERIC SKILLS COURS ES: APRIL 2010 – MARCH 2011 Key Doctor & the Law Doctor a s Manager Doctor a s Colleague Doctor a s Communicator TARGET GROUP AIM COURS ES Dates All who need to know the To address the definitions of Consent and Wednesday 28 July 2010 law’s definition of the consent and negligence in Negligence Tuesday 24 August 2010 requirements around healthcare; to examine how they Friday 5 November 2010 issue s of consent and manifest and how they can be Tuesday 8 February 2011 negligence. safeguarded against. All who need to keep To equip all participants with an Current I ssues in Thursday 3 June 2010 abreast of developments overview of major developments in Medical Law & Tues 14 September 2010 in medical law and ethics, these areas and to provide them Ethi cs: Thursday 2 December 2010 both as they affect with an opportunity to address Withholding/ Thursday 10 March 2011 emerging and current these i ssue s in a supportive and withdrawal of life issue s. enquiring environment. supporting treatments All who need to know the To address i ssues around diversity Diversity & Tuesday 29 June 2010 law’s requirements in the & di scrimination in the workplace, Di scrimination Friday 1 October 2010 area of diversity & from selection through the realities Thursday 13 January 2011 discrimination of working life and including Thursday 24 February 2011 dealings with patients and colleagues. All who need to know the To equip all participants with a Information and Thursday 12 August 2010 legal requirements working understanding of key the Law, including Tuesday 19 October 2010 around information legislation in this area and to Data Protection Thurs 18 November 2010 handling, including the provide them with specific and Freedom of Tuesday 25 January 2011 demands of Data information on authoritative Information. Protection legislations source s of help and support. and the reach and implications of the Freedom of Information Act, a s they affect healthcare workers in work and in research. Those who are or who To provide those who attend with a Time and Monday 26 April 2010 may be required to variety of practical techniques in Meetings Wednesday 9 June 2010 become involved in the these fields. Management Thursday 21 October 2010 conduct of meetings and Monday 14 February 2011 who wish them to be both effectual and efficient and/or who are responsible for the effective use of their own or other’ s time. Those who are required To enable participants to Leadership: The Thursday 22 April 2010 by the demands of a role distingui sh leadership from Basi cs Monday 20 September 2010 or si tuation to take a management, where applicable, Thursday 4 November 2010 leadership role. and to provide them with an Thursday 3 February 2011 overview of the nature and attribute s of leadership , with basic knowledge of leadership theory and a range of practical tools and techniques applicable in a range of formal and informal leadership si tuations. Those who are required To provide a practical overview of Recruitment and Thursday 13 May 2010 to play an active role in the major issue s in recruitment and Selection Tuesday 7 September 2010 the recruitment and selection, including the legal Friday 19 November 2010 selection of personnel. requirements governing proce ss Wed 23 February 2011 fairness and improper discrimination; the key stages of the recruitment proce ss; the variety of selection methodologies available and the place, design and conduct of a structured interview as part of the recruitment proce ss. Those who need a wider To provide a practical overview of Problems in Thurs 27 & Fri 28 May 2010 view of the NHS, its a range of key issue s, covering Management Wed 22 & Thurs 23 Sept 2010 management structure staff handling, complaints (thi s i s a two day Tues 7 & Wed 8 December and practical workings, procedure s, the general structure course) 2010 including aspects of and financing of the NHS in Thurs 3 & Fri 4 March 2011 business ca se s; project Scotland and the use s of busine ss management and project plans. All who are involved or To provide all who take part with Negotiation skills Thurs 6 & Fri 7 May 2010 likely to become involved an understanding of the mechanics (Thi s i s a highly Mon 30 & Tue s 31 August in negotiations, both of negotiation, appreciating in interactive, 2 day 2010 formal and informal. In particular the importance of course) Tues 23 & Wed 24 November thi s context negotiations preparation and the often crucial 2010 is not be understood only role of the negotiator/s and Thurs 10 & Fri 11 February in its commercial context equipping them to play an effective 2011 but also a s applied to part in a variety of negotiations. internal and external dealings in which agreed solutions are sought. Those whose role To enable those involved to Team Working Thursday 24 June 2010 involves membership of become constructively aware of Tuesday 5 October 2010 one or more teams, either the realities and requirements of Friday 12 November 2010 as leader or participant. teamwork, including the provision Tuesday 11 January 2011 of an overview of influential teamwork theories. The course also examines the practical dynamics of teams, their control and direction as well as the problems they might produce and strategies and tactics for their effective management. Those whose work To provide participants with an Persua sion & Monday 14 June 2010 requires significant awareness of often taken-for- Collaboration Thurs 30 September 2010 interaction with others in granted aspects of human and Monday 15 November 2010 which relationship organisational interaction so a s to Wed 16 February 2011 boundaries vary and equip them with a variety of tools where personal available for their use in a range of involvement is a formal and informal working signi ficant element in the si tuations which require them to influencing or shaping of collaborate with or influence outcome s. others. All who are or who may To equip all who attend with the Apprai sal & Thursday 20 May 2010 be required to conduct knowledge and skills nece ssary to Asse ssment Tues 28 September 2010 the appraisal and employ asse ssments a s currentl y Monday 8 November 2010 asse ssment of others. required by a range of bodies and Thursday 20 January 2011 where necessary to act upon the outcome of the se, particularly in the provi sion of feedback by means of effective appraisals. Those whose role require To provide participants with an Breaking Bad Thursday 29 April 2010 or might require the understanding of the varying News Thursday 1 Jul y 2010 breaking of bad news. In dynamics of bad news si tuations, Wed 1 September 2010 thi s context, the breaking to examine how individuals Thursday 9 September 2010 of bad news is not to be respond to and cope with bad Wednesday 6 October 2010 understood a s dealing news and a range of not always Tuesday 2 November 2010 with issue s around predictable ways and to equip Monday 13 December 2010 terminal illness, although them with tools and techniques of Monday 10 January 2011 general applicable use in such si tuations Tuesday 15 March 2011 principles will apply. Those who are or who To provide participants with the Presentation Monday 17 May 2010 might be required to necessary skills and technique s to Skills Thursday 26 August 2010 present information in a enable them to marshal, organise Wed 17 November 2010 formal or informal setting and shape their information so as Tuesday 22 February 2011 in which they will be the to make it most suitable and most focus of attention. effective for a target group and to maximise their own impact in a variety of presentational situations Those whose role bring To provide those who attend with Dealing with Friday 18 June 2010 or might bring them into tolls and tactics for dealing with Difficul t People Tuesday 12 October 2010 si tuations in which they people who respond to working Wed 26 January 2011 encounter unduly si tuations in a way that is Wednesday 23 March 2011 assertive or otherwise demanding or challenging or both demanding individuals. so as to minimi se the impact of the si tuation while being appropriately fair and reasonable in dealing with all concerned. Pertinent to all trainees To provide participants with an Module A Thursday 2 September 2010 prior to them applying for awareness of how General Practice Thursday 11 November 2010 Consul tant posts. Interfaces with Hospi tal Practice. Thursday 17 March 2011 An introduction to Finance in the NHS. Consultant re sponsibility to junior staff and Consultant recruitment Pertinent to all trainees To provide participants with an Module B 3 course s – who work in the NHS awareness of Health and Safety dates to be confirmed Awareness in the NHS and Di sciplinary Procedure s in the NHS. Aimed at trainees in the To provide participants with an Module C 3 course s (half day) – early years of specialist awareness of research – ba sic dates to be confirmed training stati stics, how to submit applications to Ethics Committees, critical appraisal of research papers. General Information - How to book/terms and conditions Registration Registration for all courses is at 09.15 for a 09.30 start. Most conclude at 16. 30 alt hough this can vary. The fees are £25 for ½ day course, £50 full day course and £100 for 2 day course. This includes tuition, course materials, morning, and afternoon refres hments, lunch and certificate of completion. Venue rd Unless otherwise stated, all courses take place in West of Scotland Region Offices, 3 Floor, 2 Central Quay, 89 Hydepark Street, Glasgow, G3 8bw Application form In addition to the attached form, it can be downloaded from our website (www.nes.scot.nhs.uk/courses [West Region])). Paying for the course Your study leave application should be sent to t he Study Leave Department at least one month BEFORE the start of the course. Please note cancellation charge s apply to study leave funds. If y our study leave is not approved with expenses, you require to pay t he course fee yourself, however you still require to apply for study leave. Cheques should be made payable to ‘NHS Education for Scotland’. Cancellations There will be no refund available on cancellations made le ss than 5 working days prior to the course. Whilst we do everything in our power to avoid cancelling courses, NES reserves the right to do so should it be deemed necessary. In suc h cases, applic ants will be informed, if possible, no later than two weeks before the dat e of the course and course fees will be refunded in full. Data Protection Data Protection: NES uses the pers onal data you provide for purposes associated with our responsibilities for health workforce development, including the administration of courses, monitoring training programmes and circulating information relating to relevant development opportunities. For more information see www.nes.scot.nhs.uk/dataprotection. Personal data will be retained in line with our records retention policies. We will not share your data with third parties. WEST OF SCOTLAND REGION APPLICATION FORM GENERIC SKILLS COURSES: 2010/11 Please write clearly using BLOCK CAPITALS. All fields marked with * MUST be completed PLEASE RETURN BY 2nd APRIL 2010 1. Course details * COURSE NAME (eg, Dealing With Difficult People) * COURSE DA TE (eg, 18 June 2010) 2. Your personal details * TITLE * FORE NAME * SURNAME *GRA DE/SPECIA LTY *HOSP ITAL SPECIAL REQUIREMENTS 3. * Your mailing address details All correspondence will be automatically via e mail unless otherwise requested TEL FA X MOBILE POST CODE E-MAIL 4 Your method of payment STUDY LEAVE YES/NO CHEQUE YES/NO Cheques should be made payable to “NHS Education for S cotland” All unsigned application form s will be returned. For cancellation policies, terms and 5. * Your signature conditions, please refer to the information overleaf or www.nes.scot.nhs.uk I have read and accept the West of Scotland terms and conditions: Signature………………………………………………………………. 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