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                                                                                        CONTRA COSTA
                         M.D.                                                             PUBLIC HEALTH
                                                                                                  AIDS PROGRAM
                                                                                              597 Center Avenue, Suite 200
                                                                                                       Martinez, California
                                                                                                       PH 925 313-6771
                                                                                                      FAX 925 313-6798


          Service Category                Proposed     Contract Period              Funding Source
                                          Amount *
 Mental Health Coordination              $117,050     March 1, 2008 -                Ryan White HIV/AIDS
                                                      February 28, 2009        Treatment Modernization Act,
                                                                                                     Part A
 Substance Abuse                         $121,050     March 1, 2008 -                Ryan White HIV/AIDS
 Coordination                                         February 28, 2009        Treatment Modernization Act,
                                                                                                     Part A
 Legal Services                          $62,000      March 1, 2008 -                Ryan White HIV/AIDS
                                                      February 28, 2009        Treatment Modernization Act,
                                                                                                     Part A
 Van Transportation Services             $17,500      March 1, 2008 -                Ryan White HIV/AIDS
 (East/Central County)                                February 28, 2009        Treatment Modernization Act,
                                                                                                     Part A
 Housing Advocacy                        $90,000      March 1, 2008 -             Housing Opportunities for
                                                      February 28, 2009         People with AIDS (HOPWA)
* These amounts reflect proposed allocations for the Fiscal Year 08/09 and may decrease or increase
depending on the federal award. Applicants receiving awards must be able to modify their budgets and
proposed programs should the actual allocation be less or more than proposed. Final contract amounts will
be determined after federal notice of awards has been received.

 Date                             Time        Activity
 October 10, 2007                 n/a         Announcement of funding opportunity.
 October 19, 2007                 1:30 p.m.   Informal informational meeting for potential applicants held in
                                              Room 101-102, 40 Douglas Drive, Martinez.
 November 9, 2007                 3:00 p.m.   Either 1) an original and five (5) copies of the proposal or 2)
                                              an electronic PDF version of the proposal must be received
                                              by Peter Ordaz in the AIDS Program office at 597 Center
                                              Avenue, Suite 200 in Martinez. There will be no exceptions
                                              to this deadline.
 November 30, 2007                n/a         Review panel(s) meet(s) to evaluate proposals and develop
                                              funding recommendations.
 December 4, 2007                 n/a         Approximate date of announcement of awards and initiation
                                              of contract negotiations.

Questions should be directed to Peter Ordaz (925-313-6601), AIDS Program Office, Contra Costa Health
Services Department, 597 Center Avenue, Suite 200, Martinez, CA 94553.


Federal Health Resources and Services Administration (HRSA) Ryan White Treatment Modernization Act
funds are available through the Contra Costa Health Services Department AIDS Program. Services funded
through this RFP are intended to help stabilize clients’ lives and reduce barriers to receiving medical
attention. HRSA requires that 75% of Ryan White funding support primary care and related core services.
These core services include medical case management, mental health, substance abuse, home health
care and oral health. All services funded by the Contra Costa (CC) AIDS Program are intended to support
clients to obtain regular medical care.

Ryan White dollars are used to fund services throughout Contra Costa County. Applicant agencies should
outline the geographic distribution of personnel based on caseloads, funding, and epidemiologic
information. Applicants may choose to serve clients in specific regions of the County. The County AIDS
Program may determine that a single agency receives the full amount of available funding within a service
category to provide services throughout the entire County or that an agency’s project for services be
provided only within a specific geographic region, such as West or East County. Ongoing funding is
contingent on successful completion of the contractor’s objectives and continued availability of federal


For agencies applying to provide services under more than one service category, a separate and complete
proposal (including all supporting documentation) is required for each service category.

Eligibility is limited to not-for-profit (as determined by Internal Revenue Service) community-based
organizations and hospitals or public agency service providers. Applicants need not be based in CC
County to be eligible; however, agencies must demonstrate sufficient linkages within CC County to meet
the programmatic objectives.

An applicant may not use a fiscal agent and must demonstrate that it is currently fiscally stable. An agency
with unresolved outstanding federal/state tax obligations is not eligible to apply for funding. Funds may not
be spent on the purchase of or improvement to buildings or office facilities.

Funds may not be used to make payments to recipients of services. Funds may not be used to provide
items or services for which payment has already been made, or can reasonably be expected to be made,
by third-party payers, including private insurance, Medi-Cal, Medicare, or other State of California or local
entitlement programs. Funds may not be used to supplant third-party reimbursement. Services are
intended for low-income people living with HIV and AIDS (PLWH/PWAs) who reside in CC County.

Agencies funded through this RFP must have the demonstrated capacity to fulfill all contractual obligations
outlined below in Section III.

Applicants should address in their proposal how their agency meets qualifications and eligibility
requirements and how their proposed program will fit into a continuum of care. (See Section III)


The contractor(s) will be required to:

1. Maintain the confidentiality of clients.
2. Document HIV positive status. Clients must establish their eligibility through medical verification of
    HIV serostatus; acceptable proof includes laboratory results and physician statements on original
3. Document unmet service needs of clients.
4. Provide multi-culturally and linguistically appropriate services for the specific culture and region
    where services are being provided.
5. Ensure that at least 25% of services are provided to women and 50% to people of color.
6. Document the provision and evaluation of all services, collect and maintain client level service
    data, enter client demographics and service data into the system database (ARIES) and write
    progress reports. Progress reports must include advancement in fulfilling contract specifications,
    trends in service delivery, problems encountered in the provision of services, and applicable fiscal
    reports. Data reports must be submitted monthly and narrative progress reports semiannually.
    Agencies without current access to ARIES database will be provided access upon notification of award.
7. Work collaboratively with all existing HIV service providers. CC County has developed a continuum of
    care for PLWH/PWAs that has been designed to assure coordination and utilization of existing services.
     Attendance by a representative at Consortium and pertinent HIV rounds is required for most service
8. Participate in local planning activities.
9. Track all related contract expenses in keeping with generally accepted accounting principles.
10. Submit timely payment demands and quarterly grant expenditure reports.
11. Offer services free of charge to participants and without regard to past or present health condition.
12. Retain all documents pertaining to this contract for five years from the date of submission of
    contractor’s final payment demand or fiscal cost report.
13. Attend all required meetings.
14. Goods and services provided by this program will be available to all qualified persons regardless of age,
    sex, race, religion, color, national origin, ethnic background, disability, or sexual orientation, and that
    none shall be used, in whole or in part, for religious worship or instruction.



Mental Health services are defined as “psychological and psychiatric treatment and counseling services
offered to individuals with a diagnosed mental illness, conducted in a group or individual setting, and
provided by a mental health professional licensed or authorized within the State to render such services.
This typically includes, psychiatrists, psychologists, and licensed clinical social workers.” These services
are intended to provide people living with HIV/AIDS cognitive, emotional, spiritual and practical skills to deal
with life’s challenges, as well as clinical treatments and interventions that address the physical causes and
symptoms of mental illness. This category includes psychological and psychiatric intake, assessment,
development of brief treatment plan, and counseling, including individual and group counseling. These
services also encompass individual and group counseling which is provided to clients or their
families/partners by non-licensed counselors (subject to supervision by a licensed professional); these may
include psychosocial providers, peer counseling/support group services, caregiver support/bereavement
counseling and pastoral counseling. HIV-related mental health services also include outreach and
networking with community-based medical, social service and religious groups to serve ethnic or sexual
minority communities.

Brief treatment models should be used that provide crisis intervention, identify longer term mental health
support needs and transfer clients to more intensive levels and long term care. Ryan White dollars are
maximized by referring clients to mental health services funded by other sources whenever possible and

The goals of the MH services are to:
1. Assist clients to cope with the emotional and psychological aspects of living with HIV disease.
2. Promote access to services that sustain life (e.g. medical care, food, housing, etc.).
3. Improve the quality of life mentally, physically and spiritually as appropriate for persons with HIV/AIDS
   and their significant others.
4. Develop the capacity of other HIV service providers to identify and address mental health issues with
   their clients.

Preference will be given to providers who are authorized Medi-Cal providers. MH providers receiving
funding through this RFP process must serve clients enrolled in the Ryan White Part C Program in West
CC County and the Early Intervention Program in East and Central CC County.


Outpatient substance abuse services outpatient is the provision of medical or other treatment and/or
counseling to address substance abuse problems (i.e., alcohol and/or legal and illegal drugs) in an
outpatient setting, rendered by or under the supervision of a physician or by other qualified personnel. The
Substance Abuse Coordinators (SAC) funded by CC County work in collaboration with physicians and HIV
Case Managers to facilitate and coordinate access to Substance Abuse (SA) services. A SAC is a trained
professional who provides comprehensive SA assessments and appropriate referrals/follow-up for
admission as necessary to different levels of substance abuse care offered county-wide including pre-
treatment programs, more intensive outpatient programs, or providers for acute medical care, residential
treatment, or partial day treatment. Substance abuse advocacy services may be provided at a client’s
home or other setting as appropriate.

SACs also provide relapse prevention counseling, intensive structured outpatient substance abuse
treatment, other therapeutic support in an outpatient or residential health service setting as well as technical
assistance for HIV service providers in the form of presentations, consultations and in-service training.

The goals of the SA services are to:
1. Address self- or other-directed destructive attitudes and behaviors.
2. Promote access to services that sustain life (e.g. medical care, food, housing, etc.).
3. Improve the quality of life mentally, physically and spiritually as appropriate for persons with HIV/AIDS
   and their significant others.
4. Develop the capacity of other HIV service providers to identify and address substance use issues with
   their clients.

Preference will be given to providers who are authorized Medi-Cal providers. SA providers receiving
funding through this RFP process must serve clients enrolled in the Ryan White Part C Program in West
CC County and the Early Intervention Program in East and Central CC County.


Legal services are the provision of services to individuals with respect to powers of attorney, do-not-
resuscitate orders and interventions necessary to ensure access to eligible benefits, including breach of
confidentiality litigation as it relates to services eligible for funding under the Ryan White Program. Legal
services provide legal advice and assistance beyond the realm of an entitlement advocate on HIV-related
civil legal matters. Legal services will be primarily in the areas of entitlements appeals, public and private

disability benefits (including insurance claims), and housing law (eviction defense, lock-outs). To a lesser
extent, services may also include estate planning (wills, powers of attorney for health care and finances),
family law (guardianship, divorce, child support, adoption and foster care), debt relief, immigration, and
discrimination (employment, housing, insurance). Legal services will also provide clients with appropriate
legal representation or will refer the client to appropriate legal representation.

The goals of Legal services are to:
1. Assist clients resolve entitlements issues.
2. Help clients resolve housing issues so that they may or acquire or maintain housing.
3. Develop the capacity of other HIV service providers to identify and address legal issues with their


Van transportation service is a centralized and coordinated transportation system that responds to critical
transportation needs of HIV-positive individuals so that they can access health care and/or support
services. Services are to be provided both routinely and on an emergency basis, as determined by
referring providers. This service does not include provision of vouchers for public transportation, taxicabs,
paratransit or gasoline assistance. Van service is to be provided in East/Central Contra Costa County and
must be available to transport clients to and from the Infectious Disease (ID) clinics located in East/Central
CC County. Currently, the operating hours for these clinics are:

Central County Regional Medical Center in Martinez             Pittsburg Health Center
Mondays from 8:00 a.m. – 12:00 p.m.                            Wednesdays from 8:00 a.m. – 12:00 p.m.
Thursdays from 1:00 p.m. – 5:00 p.m.

Transportation services must be consistent and fairly distributed. Clients must be informed of the eligibility
guidelines for transportation services. Provision of this service should be flexible and based on the
reported needs of the client.

Van transportation must be prompt and dependable. Set schedules must be maintained and appointments
for van service must be kept. If problems and/or changes in schedules arise, affected parties must be
notified immediately. Current schedules should be maintained and availability of services should be
discussed on a regular basis with clients. A written protocol should be in place to document client
notification about schedule changes.

The goals of Van Transportation services are to:
1. Provide access to medical care and support services appointments for those clients who otherwise
   would not be able to attend.
2. Increase the number of clients receiving medical care on a regular basis.
3. Improve health outcomes of clients.


Housing-related referral services include assessment, search, placement, advocacy, and the fees
associated with them. In CC County, Housing Advocates provide assistance in securing and/or maintaining
permanent housing through documentation gathering and helping with paperwork for housing applications,
payee programs, landlord negotiations, mediation/advocacy in locating and securing housing, educating
clients about tenant rights and responsibilities, developing information on housing resources such as a list
of affordable and available rental units, monitoring and securing repayment of security deposits, etc.
Special focus is placed on assisting people with HIV who are homeless or at-risk-of-homelessness
to obtain short term or transitional shelter and eventually find a permanent residence. In addition to
housing advocacy, services include:
a. Referrals and follow-up for residential drug abuse treatment (detoxification) for PLWH/PWAs in need of
   housing, prior to providing other housing services.
b. Emergency shelter: Immediate, short-term response to a crisis (e.g., short-term motel stay) can be
   provided on a very limited basis only if a solid plan exists to secure permanent housing.
c. Working with case managers to identify individual clients needing emergency financial aid for
   permanent housing move-in costs or to prevent eviction. This assistance may take the form of first and
   last month’s rent deposits, financial assistance to pay utility bills and prevent a cut-off of essential
   services, and late rental payments to prevent the loss of housing.

The goals of Housing Advocacy services are to:
1. assist homeless/at-risk-of-homelessness and low/very low income people living with HIV or AIDS in
   Contra Costa County to obtain and maintain permanent, stable, affordable housing
2. Increase stability and quality of life of clients in order to improve their health outcomes.
3. Develop the capacity of clients and HIV service providers to identify and address housing issues with
   their clients.

 Mental Health Coordination, Substance Abuse Coordination, Legal Services, Housing
   Advocacy: The standard unit of service is a 15-minute interval of time. Services include all activities
   that are conducted with the client, i.e. face-to-face and telephone encounters, and services that are
   conducted on behalf of the client, i.e.. appointment arrangements, referral follow-up, case
   conferencing, peer conferencing such as medical and/or psychosocial rounds, or meeting with a
   landlord or other providers. Multiple units of service per client are possible per encounter.
   Documented units of service must be no less than seventy-five percent (75%) of the employee’s time.
   This leaves adequate time for usual employee benefit time off and other non-productive time.
 Van Transportation: The standard unit of service is one trip per person to or from a health care or
   support service appointment.


   Service Standards for All Providers
     1. All programs must have policies and procedures describing how services are to be provided.
     2. Identify individuals eligible for services and conduct client intake and needs assessment.
     3. Develop jointly with the client a service plan that will be updated regularly.
     4. Provide and document services that support individuals with AIDS or disabling HIV to make and
         keep medical care appointments at least twice per year and individuals with non-disabling HIV to
         make and keep at least one medical appointment per year.
     5. Provide culturally appropriate services to all enrolled clients, ensuring a threshold percentage of
         clients served are African American men who have sex with other men, women (particularly women
         of color), and individuals who identify injection drug use as the means of transmission.
     6. Provide information, education, support, advocacy and referral services to all clients enrolled.
     7. Provide risk reduction education, referrals and support as indicated.
     8. Conduct ongoing case conferencing with other system providers to ensure efficient and effective
         coordination of care.
     9. Establish a quality management system, including a set of measurable indicators, to assess the
         positive impact that program services have on a client’s health. Progress made towards achieving
         the quality management goals will be used to improve the planning, provision, documentation and
         effectiveness of program services.
     10. Develop community outreach strategies to reach clients who have fallen out of care and individuals
         who have never been enrolled in the system of care.
     11. Staff providing services should be trained in HIV issues and standards for service provision.
     12. Maintain accurate record-keeping and accountability.

Mental Health Coordination:
  1. Provide short-term therapy to a limited number of clients who are wait-listed for longer-term mental
      health services. Longer-term clients should be referred to other appropriate mental health
  2. Assess clients for Medi-Cal eligibility and refer those who are eligible to mental health providers who
      accept Medi-Cal payments.
  3. Provide ongoing consultation for HIV case managers and other HIV service providers regarding
      referred clients with mental health issues.
  4. Provide training in mental health issues to HIV/AIDS service providers who serve HIV-infected
      people with histories of mental health issues.
  5. Identify appropriate mental health providers who will make services available pro bono or for
      nominal fees for the target population, make referrals to these providers, and make that list of
      providers available to HIV/AIDS service providers and physicians.
  6. Assess the quality, continuity, and documentation of services designed to increase the numbers of
      individuals who 1) enter into and complete a mental health program, 2) report a decrease in social
      isolation and/or an increase in social support, and 3) report that they are better able to care for

 Substance Abuse Coordination:
   1. Provide HIV risk reduction and access to partner counseling services as indicated.
   2. Assess clients for Medi-Cal eligibility and refer those who are eligible to mental health providers who
      accept Medi-Cal payments.
   3. Provide short-term counseling and preparation services to a limited number of clients who are wait-
      listed for longer-term substance abuse services.
   4. Provide ongoing consultation for HIV case managers and other HIV service providers regarding
      referred clients with substance abuse problems.
   5. Provide training in substance abuse issues to HIV/AIDS service providers who serve HIV-infected
      people with substance abuse histories.
   6. Assess the quality, continuity, and documentation of services designed to increase the numbers of
      individuals who 1) stay clean and sober for at least 6 months, 2) enter into and complete a
      substance abuse treatment program, and 3) report an awareness of relapse triggers and harm
      reduction techniques six months after the completion of the treatment program.

 Legal Services:
   1. Provide direct non-criminal legal services in accordance with applicable service standards, including
      assistance in completing appropriate forms/documents and legal representation.
   2. Develop the knowledge and capacity of Contra Costa HIV service providers regarding legal and
      benefits issues among people living with HIV/AIDS in Contra Costa County. This includes
      conducting workshops, developing/disseminating appropriate informational materials, and providing
      technical assistance to individual providers on an ongoing basis.
   3. Assess the quality, continuity, and documentation of services designed to increase the numbers of
      individuals who 1) resolve their legal issue, 2) successfully resolve appeals involving public benefits
      issues, and 3) resolve their presenting housing issue.

 Van Transportation
   1. Provide readily accessible and timely transportation to medical and support service appointments
      for Contra Costa residents living with HIV/AIDS.
   2. Vans and drivers must have adequate insurance coverage, and drivers must have a safe driving
   3. The vehicle must be one that can be approached, entered, and used by persons with disabilities. If
      vehicles are not wheelchair accessible, transportation providers must have MOUs in place with
      other providers to transport wheelchair-bound individuals.

     4. Van drivers must comply with city/county safety regulations and State driving Rules of the Road
        while operating agency vehicles. Emergency exits, fire extinguishers and other safety equipment,
        as well as safety and passenger conduct instructions must be accessible and clearly visible in the
     5. All van transportation staff are to receive orientation and training in program and safety protocols.
     6. Assess the quality, continuity, and documentation of services designed to increase the numbers of
        individuals who 1) report an increase in access to primary care and psychosocial support services,
        2) schedule and keep at least one van transportation appointment, and 3) arrive and depart on time
        according to the agency’s schedule.

   Housing Advocacy Services:
     1. Assist homeless or at-risk-of-homelessness clients in obtaining and maintaining permanent, stable,
        affordable housing.
     2. Assist in increasing the supply of permanent, stable and affordable housing for low-income people
        living with HIV in the County through a variety of systems-level advocacy activities.
     3. Assist eligible clients with their applications for housing-related financial assistance.
     4. Conduct walk-through inspections of property when assistance with the deposit is provided.
     5. Secure return of deposit when client moves out of property.
     6. Assess the quality, continuity, and documentation of services designed to increase the numbers of
        individuals who 1) stay housed at least six months, 2), remain housed for at least 12 months (of
        those referred for eviction prevention), and 3) the number remaining housed for at least 12 months
        after being newly placed into stable housing.

 All:
   1. Annual certification of tuberculosis clearance must be on file for all program staff
   2. Staff who are diverse in ethnicity, culture, gender, sexual orientation, and language and have
       received cultural competency training
   3. Links to community-based organizations targeting the population groups they are serving
   4. Memorandum of Understanding (MOU) for interpretation services that are not provided on-site.
 Mental Health Coordination: Mental health coordinators must be licensed professionals (i.e., LCSW,
   MFT) or experienced non-licensed, master’s level professionals if supervised by a licensed
   professional (i.e., LCSW, MFT). All mental health providers in non-supervisory roles are to be
   supervised by a licensed mental health professional. Interns must be supervised by licensed providers
   in a regular and timely fashion in accordance with state law. Supervision will include review of client
   records as well as review of compliance with standards of care and service protocols. All mental health
   providers are to participate in regular supervisory meetings, staff meetings and professional support
 Substance Abuse Coordination: Substance abuse coordinators must be licensed professionals (i.e.,
   LCSW, MFT) or experienced non-licensed, master’s level professionals if supervised by a licensed
   professional (i.e., LCSW, MFT). All substance abuse services providers in non-supervisory roles must
   be supervised by a licensed provider (i.e. LCSW, MFT) in a regular and timely fashion in accordance
   with state law. Supervision will include review of client records as well as review of compliance with
   standards of care and service protocols. Substance Abuse Coordinators are to participate in staff and
   professional support meetings on a regular basis.
 Legal Services: Legal services providers must have on staff at least one qualified and credentialed
   individual with a degree from an approved school of law and current licensure with the State Bar of
   California. In the case of interns and other non-licensed individuals providing legal assistance services,
   these individuals must be supervised by a qualified State Bar attorney. Minimum activities for
   supervisors include conducting a quarterly review of client records and advocate activities, providing
   professional support and assistance to the client advocate, and ensuring regular coordination meetings
   between client case managers and legal services advocates.

 Van Transportation: Drivers must have the appropriate drivers license for the class of vehicle they are
   driving, a safe driving record, and insurance as described in the services standards. Supervision of
   staff should include a quarterly review of the quality of staff interaction with clients, punctuality, and
   adherence to programmatic and safety protocols.
 Housing Advocacy: No minimum educational or experience requirements are established for housing
   advocates. However, staff should have previous experience providing housing services. Housing
   Advocates must be supervised on a regular basis by an individual with experience in housing-related
   services. Each agency must also develop and have on-site operating policies and procedures for
   Housing Advocates to follow. At a minimum, activities will include: the review of housing plans and
   client records at least every six months to determine status, progress, and housing plan revisions
   needed; provision of professional support and assistance to the Housing Advocate; regular supervisory
   meetings; and review of Housing Advocate activities.

Should include:
1. HIV/AIDS training and education to increase sensitivity of administrative support staff and practitioners
   to the issues of those living with HIV/AIDS;
2. HIV/AIDS prevention and education to enable providers to promote HIV risk reduction activities that will
   halt the spread of the disease.

 All services locations must include:
   1. Access to a private, confidential space for clients to meet with program staff and bathrooms located
       in close proximity to the offices;
   2. A facility where illegal drug use is not tolerated on site;
   3. A comfortable environment for people with HIV/AIDS;
   4. A confidential and secure location for client files.

In addition, ALL agencies must ensure the following:
 1. Compliance with Fire Regulations, Health and Safety Regulations, Building Codes, and Zoning
     Regulations.         Buildings in which services are provided must be in compliance with city and county
     fire regulations, health and safety regulations, building codes, and zoning regulations. Emergency
     exits, smoke detectors, etc. must be clearly visible.
 2. Compliance with Requirements for Accessibility for Persons with Disabilities: The term “accessibility”
     means that service provider offices can be approached, entered, and used by persons with disabilities,
     including but not limited to those using wheelchairs or walkers, and those with sight impairments. The
     following codes and acts specify requirements related to accessibility:
    a. Americans with Disabilities Act (“ADA”), 42 United States Code (“USC”): Title II applies to
         residential dwellings; Title III applies to hotels providing nonresidential accommodations (Path of
         travel for residents must be accessible).
    b. Fair Housing Act (“FHA”), 42 USC: Applies to new residential dwellings except certain single family
         or small owner occupied dwellings. (5% of the units plus all common space must be accessible).
    c. Section 504 of the Rehabilitation Act of 1973, 42 USC: Applies to all programs & activities receiving
         federal funds.
    d. Architectural Barriers Act, 42 USC: Applies to most new buildings built with federal assistance.
    e. State Building Code, Title 22 of CA Code of Regs: Applies accessibility standards to public
         buildings, public accommodations and publicly funded rental housing.

Accessible Geographic Locations: The geographic location of services should be easily accessible for
disabled persons and persons with AIDS. Hills and inclines are prohibitive for persons with wheelchairs
and walkers. Proximity to public transportation should be taken into consideration.


The Contra Costa Health Services Department will reimburse the contractor monthly. The total annualized
CARE Act program budget must not exceed 60% of the agency’s total annual budget. Indirect expenses
may not exceed 10% of the total personnel and fringe benefit costs in the program budget. Agency is
responsible for meeting all obligations outlined in the contract. All services funded through this RFP
process are to be provided free of charge to eligible individuals.


Applicants may request an electronic version of this RFP by either e-mailing their request to Peter Ordaz at or by downloading a copy in PDF format from the Contra Costa Health Services
Department website at Electronic versions of the proposal will be accepted only if
in Portable Document Format (PDF). In addition, the pages must be submitted in the same order as
required in the RFP, and the pages must be numbered sequentially. All other formatting requirements
listed in this RFP apply equally to electronic, mailed, or hand delivered proposals.

The proposal’s narrative should not exceed eighteen (18) pages, including the Project Budget and
Justification (see “Required Format,” Section VIII). Supporting documentation is not included in the
maximum page count.

An original and five (5) copies, including Supporting Documentation, must be delivered by 3:00 p.m. on
November 9, 2007 to:
                        Peter Ordaz
                        Contra Costa AIDS Program
                        597 Center Avenue, Suite 200
                        Martinez, CA 94553

If the proposal is submitted via email, it must be forwarded to Peter Ordaz at by 3:00
on November 9, 2007 in PDF format. Signature pages and attachments that cannot be emailed must be
delivered to his attention at the address above and must be received by no later than Wednesday,
November 14, 2007.

 Late proposals will not be accepted. Facsimile copies are not acceptable. Proposals must be
   complete when submitted; changes and additions will not be accepted after submission.
 Contents should be in the order outlined here with the pages numbered sequentially throughout the
   proposal including the forms and attachments.
 Only the attachments identified in Section VIII will be accepted.
 Proposals should be as concise as possible, must be in 12 point font with 1 inch margins, and must not
   exceed page limitations where specified.
 Issuing an RFP does not obligate the AIDS Program to award a contract to any provider, nor is the
   AIDS Program liable for any costs incurred by the organizations in the preparation of proposals. The
   AIDS Program retains the right to award parts of the contract to several bidders, to not select any
   bidders, and/or to re-solicit proposals.

Questions about the requirements and components of the proposals may be directed to Peter Ordaz at the
AIDS Program: (925) 313-6601.

Note: Award of funds to qualifying agency(s) will result in a contract for services after final negotiations
regarding work plan and budget. There are general conditions, including HIPAA and insurance and
indemnity requirements, which are common to all County contracts. A copy of these conditions is available
upon request from the AIDS Program office.

VII.       REVIEW PROCESS - The review/selection process is comprised of the following steps:

       1. Administrative Review The CC AIDS Program staff will review all submitted proposals to ensure
          proposals are complete according to instructions and in compliance with the service categories
          defined herein. Proposals not conforming to these basic standards will not be reviewed further and
          will be considered as not meeting the application deadline. Agencies that filed incomplete
          proposals will be notified in writing of their ineligibility no later than November 14, 2007.
       2. Review of Proposed Program A panel of persons with expertise in the service categories included
          in this RFP will individually evaluate and determine a preliminary score for each proposal, based on
          the guidelines listed in “Review and Award Criteria”. Individual panel members’ preliminary scores
          will be combined to determine a preliminary ranking for all proposals. The panel will meet to discuss
          merits and weaknesses of each proposal and finalize the rankings. The panel will use these to
          justify funding recommendations which will be forwarded to the CC AIDS Program.
       3. County AIDS Program Review The CC AIDS Program will review the recommendations and
          rationale for funding and will determine the award amount. All final funding decisions will be made
          by the CC AIDS Program.
       4. Notification of Award Each agency submitting a proposal will be informed in writing of the funding
       5. Appeals Applicants may appeal the process, not funding outcomes. Appeals must be submitted in
          writing to the CC AIDS Program Director within seven (7) days of receiving written notification of the
          funding decision. Appeals must identify what part of the RFP process is being appealed and the
          reasons for the appeal. The CC AIDS Program Director will make decisions regarding appeals
          within five (5) working days of appeal receipt.


       1. Funding Application Cover Sheet (Attachment A)
          The Funding Application Cover Sheet indicates an applicant’s name, mailing address, telephone
          and fax numbers and amount requested. It must be signed by the applicant’s Chief Executive
          Officer and the President of the applicant’s Board of Directors.
       2. Project Abstract - maximum one (1) page
          a. Describe the target population(s) for this HIV/AIDS project, the proposed project, and the major
               measurable objectives.
          b. Indicate how your agency will evaluate the proposed service and incorporate findings into
               service delivery changes.
       3. Agency Capability - maximum one (1) page
          a. Provide a brief agency history and description.
          b. Explain the agency’s involvement with its target community.
          c. Describe the direct services currently provided for PLWH/PWAs or affected others and the
               length of time these have been offered by the applicant agency. Describe how the agency links
               clients to primary care services.
          d. Describe PLWH/PWAs’ involvement in the agency’s governance and planning of services.
          e. Describe the qualifications of project personnel including direct service and supervision.
       4. Agency Outreach and Collaboration - maximum one (1) page
          a. Describe the ways in which the agency publicizes its services to its target population and
               ensures client access to services provided.
          b. Describe the agency’s experience with collaborative service planning and service coordination
               with other agencies. Provide concrete examples.
          c. Specify how the agency links clients to other services (e.g. case management, medical/social
               services, transportation, etc.).
          d. Describe the changes, if any, that will be made to existing service delivery to ensure the
               success of the proposed project.
          f. Describe how providers will reach out to “hard to serve” clients.

      g. Describe linkages with HIV testing venues and other venues where newly diagnosed or those
          not in care may congregate.
5.   Target Population and Needs Assessment - maximum two (2) pages
     a. Identify the population you intend to serve, including the geographic community area(s) and the
          extent of HIV/AIDS in this population.
     b. Describe and compare the demographic, social and behavioral characteristics of the target
          population to the HIV + or AIDS-diagnosed population in the region.
     c. Describe the need for services for this population, including major gaps in the provision of
          HIV/AIDS direct services to this population and geographic area.
     d. Explain your assessment of the service needs of African American men who have sex with
          men, Women (particularly women of color), and individuals identifying injection dug use as the
          means of HIV transmission in your region. Identify successful strategies used by the agency to
          reach these populations.
     e. Describe any barriers to the provision of HIV/AIDS direct services to this population and within
          the geographic area.
     f. Describe actions taken recently by the agency to address these barriers.
6.   Proposed Project Objectives – maximum two (2) pages
      a. Indicate the proposed project’s objectives. These must be specific, time-phased, measurable,
          and adhere to the service definitions in this RFP. Refer to the service category descriptions,
          especially the services standards and requirements, (Section IV) for guidance in developing
          your proposed project objectives.
      b. Define for each objective the number of clients you will serve and any specific characteristics.
          Be specific in projected numbers of clients who are African American men who have sex with
          other men, women (particularly women of color), and injection drug users. Describe how your
          program will ensure access to services.
      c. Describe your agency’s quality process – how will your agency evaluate program effectiveness,
          and how will the results from this evaluation be used to improve the provision of services?
7.   Proposed Program - maximum six (6) pages
      a. For each objective listed above, describe the specific steps, activities and milestones, in
          chronological order, that are designed to lead to successful accomplishment of your objectives.
          Make sure the plan specifies activities to link individuals to primary care and follow up on
          referrals to ensure completion. In your response, provide an answer to the “who, what, where,
          when and why” of the proposed project. Who will manage the proposed project? Who will
          carry out the program? What will you do? Where and when will these activities be conducted?
           Why did you select this particular approach?
      b. Describe the ways in which these activities and strategies are developmentally appropriate,
          culturally competent, and linguistically specific for the target population(s) and community
          area(s) to be served. Include in your answer the role of volunteers, as well as the involvement
          of PLWH/PWAs in program development, execution and management.
      c. Explain how your agency will evaluate the services you provide, the service delivery system,
          internal monitoring, and progress towards meeting contractual objectives. Include in this
          explanation a description of how supervision will be provided to direct service staff, and how
          evaluation will be used to improve services.
      d. Describe how the agency will avoid duplication of these services.
      e. Describe how the agency will maximize the use of other resources where applicable.
8.   Proposed Project Budget - maximum one (1) page and Budget Justification - maximum two
     (2) pages
     The application must include a line item budget and a budget narrative (see attachments B and C)
     explaining how each line item will be expended. The project budget should include information on
     other sources of revenue. Keep your request simple, as you will be required to maintain written
     documentation, including legible invoices and canceled checks.

9. Quality Assurance Plan - maximum one (1) page
    The proposal must include a quality assurance plan that demonstrates how the agency will ensure
    that the services provided will improve clients’ health status. Outcome indicators must be identified
    that show direct linkages between the services provided and access to medical care. The agency
    will measure progress towards meeting the indicators during the fiscal year. The quality assurance
    plan must describe how the agency will use the results to improve the provision of services.
10. Service Continuity Plan: maximum one (1) page
    The applicant will describe in detail how and with what frequency services will be conducted when a
    staff vacancy or other disruption occurs with the program. What will be done to minimize
    interruption? Which services will be prioritized during the period and why? Who will be responsible
    for which aspects of service delivery? Who will provide supervision in the case of disruption of that
    staff? How will clients be notified? How will communication with other providers and the AIDS
    Program be handled?

   The applicant will also describe the process for agency oversight to ensure timely submission of
   data and other deliverables, attendance at required meetings. How will Continuous Quality
   Improvement activities be conducted? How will the agency ensure that individuals funded by the
   AIDS Program (or other funders listed as grant references) for other activities will not be deployed
   from those activities to cover new vacancies? What process will be used if the proposed plan has
   to be redesigned due to other unforeseeable events?

11.Additional Supporting Documentation
   a. Tax-exempt status determination letters from the Internal Revenue Service and/or the State of
   b. Job Descriptions for any new positions to be funded under the proposed project. These
      should include educational/experiential qualifications for the position, as well as job duties and
   c. Resumés or statements of qualifications of new staff, consultants, or subcontractors whose
      positions will be funded under the proposed project as well as any supervisory staff--even if not
      funded under this grant. If a prospective candidate has been identified, but not yet hired, for
      any position to be funded, include the resumé here. Resumés should reflect an individual’s
      current job status. Proposals should not include resumés of individuals not involved in the
      proposed project.
   d. Memoranda of Understanding and Letters of Collaboration may be included but must be
   e. Service Provider Profiles (Attachments D, E, F and G) report financial information on the
      agency - including HIV composite and total agency budgets - and provide demographic
      information on the agency’s Board of Directors, volunteers, program staff, and HIV/AIDS
      clientele. Self-disclosure of HIV status is voluntary and is not required.
   f. Past Performance Information (Attachment H) provides contact information on contracts held
      with the applicant agency. Those individuals listed will be contacted for an evaluation of the
      applicant agency’s performance. Applicants are encouraged to list those contracts that are
      most relevant to the service category applied for. Applicants may list only one contract held
      with Contra Costa AIDS Program.
   g. Program Procedural Protocols (optional) - a number of service providers have developed
      service manuals outlining procedures and protocols. This additional information may provide
      the independent review panel with a better perspective of an applicant’s program. A maximum
      of 20 pages is allowable. If your manual exceeds this amount, provide a representative sample
      with an explanatory cover sheet.
   h. List of Board of Directors - including affiliations and city of residence.
   i. Organization Chart – including the name of staff currently in each position and the FTE of
      each position.
   j. A copy of the agency’s most recent audited financial statement - including the auditor’s
      management letter and all notes.
      Complete applications will be reviewed and evaluated as follows:

      1. Applicant Capability, Outreach and Collaboration- 20 points
          Does the applicant describe sufficient relevant experience in the successful provision of
            services similar to those it proposes to provide? Does the applicant have a history of
            working with the target population?
          Does the applicant demonstrate that it has established links with its target community
            area(s) and population(s) and with other service providers in this community?
          Are PLWH/PWAs serving on the applicant’s Board of Directors or otherwise involved in
            agency governance? Does the applicant employ PLWH/PWAs as paid staff in any positions
            of authority? Is there a consumer advisory board? If the applicant’s Board of Directors and
            its staff are not reflective of the targeted population(s), has the applicant taken substantive
            steps to increase such representation? Does the makeup of the Board of Directors and/or
            staff reflect the community being served?
          Has the applicant identified qualified individuals to carry out the proposed activities? Does
            the applicant currently employ them or do they need to be hired?
          Does the applicant describe reasonable methods to identify new clients and ensure they
            understand how to access services?
          Is the referral and coordination process clear?
          Does the applicant demonstrate linkages to HIV testing and other venues where those not in
            care may congregate?
          Is the plan to reach and provide services to the “hard to reach” population clear?
          Has the proposal convincingly demonstrated that the applicant has the administrative and
            programmatic abilities necessary to successfully administer this program?
          Is MH or SA agency an authorized Medi-Cal provider?

      2. Target Population and Needs Assessment - 15 points
          Does the applicant adequately describe its target population(s) and the extent that HIV/AIDS
            has impacted that population? Are the specific needs of African American men who have
            sex with other men, women of color, and injection drug users identified?
          Does the applicant identify the demographic, social, and behavioral characteristics of the
            target population(s)?
          Does the applicant adequately describe how HIV/AIDS impacts the target population?
          Does the applicant adequately describe barriers and gaps in service provision to its target
            population(s) that may need to be addressed?
          Are the service needs of the specific populations elaborated in Section IV identified and
            adequately discussed?
          Does the applicant describe steps taken to address barriers and gaps?
          Does the applicant explain how/why this project is different from other projects serving this
          Does the applicant convincingly state the need for this particular program?

      3. Proposed Program - 35 points
          Are the applicant’s objectives and proposed activities appropriate, culturally competent, and
            linguistically specific for the target population(s) and community area(s) to be served? Does
            the applicant explain why these strategies were selected?
          Does the applicant present a realistic plan to deliver proposed services relevant to the needs
            of the target population and the specific populations identified in Section IV?
          Are proposed objectives specific, measurable, and time-phased? Does each objective have
            related activities and evaluation measures?
          Does the applicant explain where/when services will be provided including site location and
            hours of service?
    Does the applicant adequately substantiate that it possesses the cultural sensitivity and
      competency necessary for successful program delivery to the target population(s)?
    Do resumés reflect specific training, prior work, or other evidence of appropriate experience
      that meet the service standards?
    Is appropriate supervision for service staff described?
    Does the applicant specify how the agency will link clients to other HIV/AIDS services and
      general medical/social services and follow through to ensure completion of referrals?
    Has the applicant included a reasonable evaluation component in its program plan, including
      a description of how findings will be used to improve the program?
    Does the proposed service meet the service standards and requirements outlined in this
    Does the quality assurance plan adequately describe how the agency will ensure that a high
      level of service will be provided?
    Does the applicant describe how duplication of services will be avoided and that Ryan
      White/HOPWA dollars will be used only as “funds of last resort?”
    Overall, will this project be an effective use of Ryan White/HOPWA funds?

4. Financial Information - 10 points
    Is the applicant’s proposed project budget an appropriate and reasonable request, given the
      services to be provided and staffing levels?
    Does the requested budget amount reflect the total cost of the proposed project? If not,
      does the applicant identify other resources that will support this program?
    Does the budget justification provide a basis for the level of service proposed and the
      number of clients targeted?
    Does the applicant’s project appear to be cost effective?
    Is the annualized program budget less than 60% of the agency’s total annual budget?

5. Service Continuity - 20 points
    Does the applicant have a plan in place that describes how the agency will provide services
      to clients during any period of time the funded position is vacant?
    Does the plan adequately describe how the applicant will ensure that clients will be notified
      of a change in staffing and that no clients fall through the cracks?
    Does the plan adequately address how the applicant will meet contract deliverables without
      using staff funded for other services?
    Does the plan describe how other system service providers will be notified if a vacancy
      occurs and how referrals are to be made to the applicant during this vacancy?

Applicants are encouraged to use the questions listed above to guide, in part, the content of
their proposal. Keep in mind that reviewers may not be aware of your proposed program or
your agency’s experience in Contra Costa County.


                                                                                   Attachment A

                               PUBLIC HEALTH DIVISION
                                   AIDS PROGRAM

                            FUNDING APPLICATION COVER SHEET
                        (Use one sheet for each service category proposal)

Service Category:

Mental Health     Substance Abuse      Legal               Van               Housing Advocacy
Coordination        Coordination      Services        Transportation              Services

Amount Requested: __________________________

Targeted Region(s) (Circle as many as appropriate):

    West                Central               East                 Entire County

Agency Name: _____________________________________________________________

Address: _________________________________________________________________

City:                                         STATE __________ Zip Code: ________

Telephone:                                    FAX: ______________________________

Project Director: ____________________________________________________________

Telephone Number of Project Director: _________________________________________

Program Site Address(es): ___________________________________________________
(If different than address above)

Program Operating Days/Hours: _______________________________________________

Are services provided on-site, off-site or both?: _____________________________

Applicant’s Chief Executive Officer                   President, Applicant’s Board of

Name:                                                 Name: _____________________________
(Type or print)                                       (Type or print)

Signature:                                            Signature: __________________________

                                                                                       Attachment B


                                PROPOSED PROGRAM BUDGET

                                         Agency Name
                               March 1, 2008 to February 28, 2009
                                        Name of Service

                                Rate               Number       Percentage
1. PERSONNEL                    of Pay             of Months     of Time         Total

       Position 1               $xxx                  12            xx%          $x,xxx
       Position 2               $xxx                  12            xx%          $x,xxx
       Supervisor               $xxx                  12            xx%          $x,xxx
       Total Salaries                                                            $x,xxx

    Fringe Benefits and Taxes (xx%)                                              $x,xxx

    Total Salaries, Benefits and Taxes                                           $x,xxx

2. INDIRECT (Maximum of 10% of Total Salaries, Benefits and Taxes) $x,xxx
   (Indirect costs are administrative costs such as payroll, accounting, shared equipment, shared
   rental/lease, facilities maintenance and insurance, utilities, etc. that are not specifically listed
   under “operating expenses”).

3. OPERATING EXPENSES (Describe discrete categories of expenses and calculations used to
   arrive at amounts).

        Travel                                                                   $x,xxx
        Equipment                                                                $x,xxx
        Supplies                                                                 $x,xxx
        Telephone                                                                $x,xxx
        Other (provide detail)                                                   $x,xxx
        Contractual                                                              $x,xxx
        Total Operating Expenses                                                 $x,xxx

4. TOTAL REQUEST                                                                 $x,xxx

                                                                                      Attachment C


                                            Agency Name
                                           Dates of Services
                                           Name of Services



A. Housing Advocates (One 1.0 FTE, 12 months)                                    $xx,xxx
   The HIV/AIDS housing advocate is responsible for providing housing-related services in order to
   facilitate client acquisition or maintenance of permanent housing. The housing advocate’s duties
   may include helping clients complete housing and financial assistance applications, landlord
   negotiations, educating clients about tenant rights and responsibilities, developing information on
   housing resources such as a list of affordable and available rental units, etc.

B. Supervisor (0.1 FTE, 12 months)                                           $xx,xxx
   The supervisor is a qualified professional who has extensive knowledge of and experience with
   housing advocacy. This person reviews client records regularly, provides professional support
   and assistance to the housing advocate, and generally oversees housing advocate activities.

C. Fringe Benefits and Taxes                                                     $xx,xxx
   A rate of xx% for benefits and payroll taxes, which includes FICA, medical insurance and disability
   insurance, has been applied to total salaries.

2. INDIRECT                                                                      $x,xxx

   A rate of xx% (no more than 10%) has been applied to Salaries, Fringe Benefits and Taxes to
   provide administrative overhead, which includes the costs of accounting, payroll, share of facility
   lease and insurance, maintenance, and utilities.

3. OPERATING EXPENSES                                                            $x,xxx

   Includes Travel, Telephone, Equipment, Supplies, Contractual and Other Direct Expenses.

                                                                                 Attachment D

                               SERVICE PROVIDER PROFILE

AGENCY NAME:_________________________________________________


CITY:__________________________, STATE: ____________                ZIP CODE:___________

PHONE NUMBER:______________________ FAX NUMBER:_______________________



FEDERAL EMPLOYER IDENTIFICATION NUMBER:_______________________________



TOTAL FISCAL YEAR 2006-07 AGENCY EXPENSE (ACTUAL):                         ___________

                                  SURPLUS/DEFICIT:                         ___________

  (This amount should not be equal to the total 2006-07 agency expense)

Explain how deficit was resolved or how surplus was expended, whichever situation is applicable:



   COMPLETE THE FOLLOWING INFORMATION FOR YOUR HIV/AIDS BUDGETS ONLY.                                                                    Attachment E
   Select the fiscal year most appropriate to your agency.
   Personnel: Include all salaries to be paid in whole or in part with each fund. Fringe: Provide aggregate amount of fringe benefits.
   Travel: Include airfare, ground transportation, lodging, per diem (not mileage). Equipment: Include both purchases and leases. Cost sharing must be applied.
   Supplies: All supplies to be purchased, including computer software.
   Other: All other direct costs not included above. (e.g., rent, printing, phone, postage, utilities, advertising, training, interpreter fees, insurance, equipment
   Contractual: Funds to be used for services to clients, and/or administration/program support, including consultants or contractors).
   Indirect Costs: See the federally approved indirect cost rate.
Summary of HIV/AIDS-Related Funding Sources for FY 2007-08
FUNDING SOURCE:          Ryan White      Other Ryan White    Other Ryan White          HOPWA         City and/or   General Op. or      Other         TOTAL
                           Part A            (specify):          (specify):                         State Grants   Private Funds                     (of row)
Other (incl. Mileage)

Total Direct Costs
Indirect Costs

Summary of HIV/AIDS-Related Funding Sources for FY 2008-2009 (projected)
FUNDING SOURCE:         Ryan White       Other Ryan White    Other Ryan White          HOPWA         City and/or   General Op. or      Other         TOTAL
                        Part A               (specify):          (specify):                         State Grants   Private Funds                     (of row)
Other (incl. Mileage)
Total Direct Costs
Indirect Costs

                                                                                                                   Attachment F

                                                            Agency Name
                                Time Period (select the fiscal year most appropriate to your agency)

EXPECTED REVENUE:                                   Service Area 1       Service Area 2      Service Area 3        TOTAL
                                                    (i.e. Housing)       (i.e. Education)    (i.e. HIV Services)
                  Public Funds:                                          $ xx,xxx                                  $ xx,xxx
                  CDBG:                             $ xx,xxx                                                       $ xx,xxx
                  CARE (Part A):                                                             $xxx,xxx              $xxx,xxx
                  City of XXX:                      $ xx,xxx             $ x,xxx             $ xx,xxx              $xxx,xxx
                  Foundation Grants:                                     $ xx,xxx            $ xx,xxx              $ xx,xxx
                  Contributions:                    $ xx,xxx                                 $ x,xxx               $ xx,xxx
                  Fee for Services:                                      $ x,xxx                                   $ x,xxx
                  Special Event Revenue:                                 $ x,xxx

                         TOTAL REVENUE:             $ xx,xxx             $ xx,xxx            $xxx,xxx              $xxx,xxx

               Salaries:                            $ xx,xxx             $ xx,xxx            $xxx,xxx              $xxx,xxx
               Fringe Benefits:                     $ x,xxx              $ xx,xxx            $ xx,xxx              $ xx,xxx
               Occupancy/Rental:                    $ x,xxx                                                        $ x,xxx
               Supplies:                            $    xxx             $ x,xxx             $ xx,xxx              $ xx,xxx
               Postage:                             $    xxx             $ xxx                                     $ xxx
               Equipment:                                                                    $ xx,xxx              $ xx,xxx
               Travel:                              $ x,xxx              $ xxx               $ xxx                 $ x,xxx
               Telephone:                           $ x,xxx              $ xxx               $ x,xxx               $ x,xxx
               Printing:                            $ xxx                $ x,xxx             $ xxx                 $ x,xxx
               Staff Training/Conferences:          $ xxx                $ xxx               $ xxx                 $ xxx

                  TOTAL EXPENSES:                   $ x,xxx              $ xx,xxx            $              $xxx,xxx

                  Share of Indirect Costs:          $ x,xxx              $ x,xxx             $ x,xxx               $xxx,xxx

TOTAL EXPENSES INCLUDING DIRECT COSTS:              $xxx,xxx             $xxx,xxx            $xxx,xxx              $xxx,xxx

                                                                                                                                               Attachment G

  Please complete this agency profile for the total agency (all programs) and then for HIV/AIDS direct services only.
                                             TOTAL AGENCY                                           HIV/AIDS DIRECT SERVICES

                         BOARD OF               STAFF           UNDUPLICATED             STAFF         UNDUPLICATED              OTHER
                         DIRECTORS                                CLIENTS                                CLIENTS               VOLUNTEERS

                           #        %          #        %         #           %         #       %         #          %           #         %

Native American

African American

Hispanic or
Asian or Pacific







                                                                                             * Self-disclosure of HIV status is voluntary and is not required.

  Please indicate whether or not your organization classifies itself as a “minority” organization: YES            NO ______
  (A “minority” organization is one in which at least 51% of the board of directors and of the staff are persons of color.)
  If your Board of Directors and/or staff are not reflective of the agency’s client population, briefly explain why and any steps taken to rectify this

                                                                                                       Attachment H

                                                PAST PERFORMANCE



     Contract Title   Grantor or Funder   Contract Period         # Of Clients    # Of Clients   Program Monitor &
                                                                 Expected to Be     Served         Phone Number







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