Management Robbin by ono85838

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									Team-Building


   HRT 382
              Thanks to:
Ken Blanchard, Patricia Zigarmi, & Drea
Zigarmi, authors of Leadership and the One
Minute Manager
Ken Blanchard, Donald Carew, and Eunice
Parisi-Carew, authors of The One Minute
Manager Builds High Performing Teams
R. B. Lacoursiere, author of The Life Cycle of
Groups: Group Developmental Stage Theory
              Thanks to:
Stephen P. Robbins, author of Organizational
Behavior: Concepts, Controversies, and
Applications
Tools for Teams: Building Effective Teams in the
Workplace, edited by Craig Swenson
Robert H. Woods and Judy Z. King, authors
of Quality Leadership and Management in the
Hospitality Industry
    Individual Development
Competence
 Knowledge
 Skill

Commitment
 Confidence
 Motivation
          Individual Development Stages

               D4                   D3                D2   D1

High                                                            Commitment



                                                                Competence
Low

       From "Leadership and The One Minute Manager"
      Coaching Choices
Directive Behavior



Supportive Behavior
        Coaching Stages
Directing
Structure, organize, teach & supervise
Coaching
Direct and support
Supporting
Praise, listen & facilitate
Delegating
Turn over responsibility for decision-making
                        Situational Leadership II

                              The Four Leadership Styles
(High)                                 S3      S2
                                Supporting Coaching

 Supportive Behavior




                       S4                                      S1
                       Delegating                         Directing
 




(Low)                          Directive       Behavior         (High)

                       High          Moderate              Low
                        D4          D3      D2             D1
                       Developed                    Developing
                            Development Level of Followers

                       From "Leadership and The One Minute Manager"
        Group Development
Orientation
   Called “Forming” in Robbin’s model
   Uncertainty about purpose, structure & leadership
   Members are “testing the waters”
Dissatisfaction
   Called “Storming” in Robbin’s model
   Characterized by intragroup conflict
   Members accept the existence of the team, but
    individuals resist the constraints on their individual
        Group Development
Resolution
   Called “Norming” in Robbin’s model
   Characterized by cohesiveness, identity, structure,
    and a set of expectations
   Members develop closer relationships
Productivity
   Called “Performing” in Robbin’s model
   Structure of the team is fully functioning
   Members’ energy has moved from getting to know
    phases to getting the work done
     Group Development
Robbin’s model includes a final phase
called “Adjourning”
This would be characterized by a
temporary committee completing a task
or achieving results based upon a goal
Your team may go through these five
stages twice…
       Group Developmental Stages

            GDS4                 GDS3                  GDS2                  GDS1
          Production           Resolution          Dissatisfaction        Orientation
High                                                                                    Morale (Commitment)



                                                                                        Productivity (Competence)
Low

       From "One Minute Manager Builds High Performing Teams"
        Adapted from "The Life Cycle of Groups: Group Development Stage Theory"
                            Situational Leadership II

                                   The Four Leadership Styles
(High)                                      S3      S2
                                    Supporting Coaching

 Supportive Behavior




                           S4                                       S1
                           Delegating                          Directing
 




(Low)                               Directive       Behavior         (High)

                           High         Moderate              Low
                            G4          G3     G2             G1
                           Developed                   Developing
                               Development Level of the Group

                       From "One Minute Manager Builds High Performing Teams"
      Group Orientation
Instructors will form the initial teams
The Management Plan and HRT 383
will help you frame your purpose
Instructors will offer insight into
structure, but what your team does and
how it gets accomplished is your
business
    Group Dissatisfaction
What might you expect?
The Team
Your management position
Your week of management
Formal vs. Informal Leadership
      Group Resolution
Behavioral Norms
Team “Code of Conduct”
Examples:
        Example Norms
We will maintain and share a positive
attitude.
We are willing and eager to help one
other.
We believe in being respectful of each
other at all times.
         Example Norms
We will maintain communication with each
other, whether day or night, and we will share
all information relevant to the team’s success.
We will openly share our thoughts and ideas
with the team and we will be courteous and
truly listen when others are sharing their
thoughts and ideas.
We will be open, honest and professional in
our communication at all times.
        Example Norms
We will not bring our personal conflicts
to the group.
We will follow through on our individual
and our team responsibilities.
We will be responsible to each other, in
part by doing what is needed for others
and for accomplishing what is agreed
upon.
         Example Norms
We will refrain from sidebars, plops, and any
activities that detract from the group process.
We will respect diversity and welcome
discussion from all members of the group.
We will share their expertise and workload
with one another.
We will be punctual, prepared, positive, and
actively participate in all meetings.
Consensus will be reached after thoughtful,
inclusive input.
        Example Norms
We will have fun and be silly!

We will have fun and enjoy the process!
      Group Production
Getting the Management Plan done
Why not just jump right in?
Creating a guiding purpose
 Team Philosophy
 Team Mission
     Group Adjournment
Temporary break
What will happen next quarter?
 Forming
 Storming

 Norming

 Performing

 Adjourning
           What’s Next?
Forming
Storming
Norming

								
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