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					Albania
Additional Driver Policy
The maximum number of additional drivers permitted per rental is unlimited. Additional drivers are permitted free of
charge. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is 21 years for all car groups. There is no maximum rental age. There is no young drivers
surcharge in Albania.
Cross Border Policy
Cross border travel is not permitted into Bulgaria and Ex-Soviet union countries. Cross border travel is permitted at
a cost of 40.00 EUR, excl vat.
Delivery / Collection
Delivery and collections are permitted during office hours at a cost of 10.00 EUR, excl vat, within 15km of the
location. There is a charge of 1.00 EUR, excl vat, for each additional km travelled over 15kms. Delivery and
collections are permitted on request. Deliverys are free of charge to the Tirana Airport and Tirana hotels.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of three years. An
International driving licence/permit is not required.
One Way Rentals
One way rentals are permitted for all cars and between all locations in Albania at no extra cost. One way rentals
must be pre-booked in advance. International one way rentals are not permitted.
Out of Hours Policy
After Hours available on request.
Payment Policy
All major credit cards are accepted. (Diners Club/Mastercard/Visa). American Express is not accepted. National
vouchers are accepted. National chargecards are accepted. Cash rentals are accepted. Travellers cheques are
accepted. Eurocheques are accepted. There is no deposit required in Albania.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or a refuelling charges of 2.00 EUR per litre, excl vat, will apply.
Roadside Assistance
Roadside assistance is available for all rentals and is advised to the customer at the start of the rental. The Police
must be contacted in case of an accident. The customer will require a police accident report that must be provided
to the branch. A replacement car will be provided if necessary, depending on availability.
Special Equipment
Snow chains (SNO) are available at a cost of 2.00 EUR per day, with a maximum charge of 10.00 EUR per rental
and a deposit of 50.00 EUR which is required at the time of rental. - Child infant seats - not available - Child toddler
seats - not available - Child booster seats - not available - GPS Navigation system - not available - Luggage rack -
not available - Snow tyres - not available - Ski rack/Snow box - not available - Winter equipped vehicle - not
available - Mobile phones - not available Snow chains are available on request for all vehicles from 1st November
to 1st April. All costs are excluding vat.
Surcharges
Airport surcharge is 15.00 EUR per rental, excl vat.
Tax
20%
Albania
      Insurance Name            Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                 Optional                                            Week       Month

Collision Damage Waiver - CDW     Optional       F     CMMR   6.00 EUR, excl vat                          200.00 EUR


Collision Damage Waiver - CDW     Optional      D      EDAR   4.00 EUR, excl vat                          120,00 EUR

Collision Damage Waiver - CDW     Optional      B      MDAR   3.00 EUR, excl vat                          120.00 EUR


Collision Damage Waiver - CDW     Optional       I     CFAR   7.00 EUR, excl vat                          200.00 EUR

Collision Damage Waiver - CDW     Optional      D      EDMR   4.00 EUR, excl vat                          120.00 EUR


Collision Damage Waiver - CDW     Optional       E     CDMR   5.00 EUR, excl vat                          130,00 EUR

Collision Damage Waiver - CDW     Optional       I     CFMR   7.00 EUR, excl vat                          200,00 EUR



Collision Damage Waiver - CDW     Optional      H      IDMR   7.00 EUR, excl vat                          200.00 EUR

Collision Damage Waiver - CDW     Optional      A      MBMR   6.00 EUR, excl vat                          120.00 EUR


Collision Damage Waiver - CDW     Optional      B      MDMR   3.00 EUR, excl vat                          120.00 EUR

Collision Damage Waiver - CDW     Optional      G      SVMR   8.00 EUR, excl vat                          200.00 EUR


      Theft Waiver - TW           Optional       F     CMMR   12.00 EUR, excl vat                         400.00 EUR

      Theft Waiver - TW           Optional      D      EDAR   8.00 EUR, excl vat                          240,00 EUR

      Theft Waiver - TW           Optional       E     CDMR   10.00 EUR, excl vat                         260,00 EUR

      Theft Waiver - TW           Optional       I     CFAR   14.00 EUR, excl vat                         400.00 EUR



      Theft Waiver - TW           Optional       I     CFMR   14.00 EUR, excl vat                         400,00 EUR

      Theft Waiver - TW           Optional      D      EDMR   8.00 EUR, excl vat                          240.00 EUR


      Theft Waiver - TW           Optional      A      MBMR   12.00 EUR, excl vat                         240.00 EUR

      Theft Waiver - TW           Optional      B      MDAR   6.00 EUR, excl vat                          240.00 EUR



      Theft Waiver - TW           Optional      H      IDMR   14.00 EUR, excl vat                         400.00 EUR

      Theft Waiver - TW           Optional      B      MDMR   6.00 EUR, excl vat                          240.00 EUR




      Theft Waiver - TW           Optional      G      SVMR   16.00 EUR, excl vat                         400.00 EUR
Australia
Additional Driver Policy
Additional driver fee is 5.00 AUD per day plus GST to a maximum of 5 days (25.00 AUD plus GST). A maximum of four
(4) additional drivers are permitted.
Age Requirements
The minimum rental age is: 21 Years for car groups CDMR, IDAR, CDAR, MCMR, SDAR, ECMR. 25 Years for car
groups PDAR, FDAR, IXAR, IFDR, CXMD, LDAR, PTAR, FWAR, PVAR, IVAR, FFAR, FFMR. There is no maximum
rental age. A charge of 25.91 AUD per day plus GST applies to drivers aged 21-24 years - there is no maximum charge.
Cross Border Policy
Parts of Australia are not suitable for access by rental vehicles. To prevent damage to the Vehicle and for the customers
own personal safety, we strictly apply conditions that restrict the use of the Vehicle as follows: 1) Unless given prior
written consent, the vehicle must never be taken: a. on any Unsealed Road unless Unsealed Road Cover - 4WD or
ALWD has been purchased. b. above the Snow Line unless Snow Cover has been purchased. 2) Even if Unsealed
Road Cover - 4WD or ALWD has been purchased the vehicle must never be taken: a. Off Road. b. onto any island that
is off mainland Australia or Tasmania. c. on flood prone roads or any road where the police or any government or
statutory authority has issued a flood warning, caution or which has been closed. d. onto any road where we have
notified you that the use of the Vehicle is prohibited. e. in Queensland: i. north of Chillagoe or Georgetown. ii. north of
Cooktown or Laura. iii. on the Burke Development Road. iv. north of Maggieville. v. on Unsealed roads north and west
of Mt Isa. vi. on the Bloomfield track. vii. on the Savannah Way. f. in Western Australia: i. on the Gibb River Road. ii. on
the Cape Leveque Road and to Windjana Gorge. iii. on the Cardabia Ningaloo Road. iv. on the Tanami Track. g. in the
Northern Territory: i. on the road from Jim Jim Falls to Twin Falls. ii. on the Larapinta and Namitjira Drives, commonly
known as the “Mereenie Loop”. iii. on the Tanami Track. Cars are allowed to travel on ferry’s in Australia but they are not
covered by insurance whilst on the ferry.
Delivery / Collection
Delivery and collection can be arranged from Monday to Friday during office hours only and within a 10 KM radius of the
location. There is no charge for this service, but must be requested by faxing the completed request form to the location
with the delivery information. Location will confirm delivery service by fax. Delivery and collection is not available out of
office hours. Vehicles can be returned out of office hours, but must check with location first.
License Requirements
Customers must present a full valid driving licence which has been held for a minimum of 3 years. Driving license can
be from any country. If the license is not in English, an international drivers license must be presented along with drivers
license from country of origin. Self drive service only.
One Way Rentals
One way rentals are permitted for all car groups and drop charges may apply. One way rentals to or from Tasmania are
not permitted. Please refer to the one way matrix. Driving restrictions apply - see cross border policy for further details.
International one way rentals are not allowed.
Out of Hours Policy
Out of hours pick ups and drop offs are not allowed.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). National vouchers and Travellers
cheques in AUD are accepted. Debit cards, National charge cards and Eurocheques are not accepted. Cash rentals are
not accepted. A deposit (bond) of $385 AUD (including GST) is required which is held on the card until the vehicle is
returned. A credit card is always required for deposits. There is a Credit Card Fee of 1.5% applicable for all cards.
Refuelling Policy
Vehicles are supplied full and must be returned the same or a refueling fee will be charged (determined by the location).
Roadside Assistance
In case of breakdown, a phone number is provided when the vehicle is picked up by the renter. Please provide the
vehicle registration number, breakdown location and the nature of the problem when calling. Breakdown assistance is
available 24 hours a day. In case of an accident, the renter must call the police, obtain a police report and call the
reservation center at 1300 13 13 90 who will arrange to transfer to the nearest location for assistance. If necessary, a
replacement vehicle will be provided.
Special Equipment
AUD + GST per rental. Toddler Seats - CST (Suitable for: 9 - 18kg / 1 - 3 years) - 7.00 AUD + GST per day, with a
maximum charge of 70.00 AUD + GST per rental. Booster Seats - BST (suitable for: 15 - 30 kg / 4 - 7 years) - 7.00 AUD
+ GST per day, with a maximum charge of 70.00 AUD + GST per rental. GPS are available on request basis and cost
9.95 per day AUD plus GST (10.95 AUD per day including GST) - with a maximum charge of 10 days (99.50 AUD plus
GST / 109.50 AUD including GST). There is a replacement fee of $330.00 AUD (including GST) if the GPS is not
returned. Please see below, with regards to availability. All child seats cannot be used with group IVAR vehicle. Child
Seats are not available at the following locations: Brisbane City Commercials (BNEC04/74), Tingalpa (BNEE01/71),
Brisbane North (BNEN01/71), Brendale (BNEN03/73), Coopers Plains (BNEC25/75), Springwood (BNES01/71), Ipswich
(BNES02/72), Kenmore (BNEW01/71), Maroochydore City (MCYC01/71), Gold Coast Trucks (SHQC01/71),
Toowoomba (TWBC01/71), Bairnsdale (BSJC01/71), Ballarat (ARYE01/71), Bayswater (MELC10/70), Blackburn
(MELC11/72), Camberwell (MELE03/73), Campbelltown (SYDS02/72), Coffs Harbour City (CFSC01/71), Coffs Harbour
Airport (CFST01/71), Dandenong (MBWC01/71), Exmouth (EXMC01/71), Exmouth Airport (EXMT01/71), Forbes
(FRBC01/71), Frankston (MBWC20/80), Geelong (GEXC02/72), Gladstone Airport (GLTO01/71), Karatha Airport
(KTAT01/71), Karatha City (KTAC01/71), Kingaroy (KGYC01/71), Liverpool (SYDW02/72), Penrith (SYDW03/73),
Tullamarine (MELC03/73), Werribee (MELW20/80), Redcliffe (BNEN04/74) and Wollongong (WOLC01/71). All child
seats are available on freesale except at the following locations where they are on request: Clayton (MELC08/78),
Coburg (MELN02/72), Dubbo (DBOC02/72), Dubbo Airport (DBOT01/71), Maidstone (MELC05/75), Maitland
(MTLC01/71), Merimbula City (MIMC01/71), Merimbula Airport (MIMT01/71), Mount Barker (ADLE01/71), Mudgee
(DGEC01/71), Mudgee Airport (DGET01/71), Muswellbrook (NSOS01/71), Newcastle Airport (NTLT01/71), Newcastle
City (NTLC02/72), Noosa Heads (NSAC02/72), Preston, (MELC04/74), Richmond (MELE02/72), Singleton (SIXC01/71)
and Victor Harbour (ADLS01/71). GPS is not available at the following locations: Bairnsdale (BSJC01/71), Ballarat
(ARYE01/71), Bayswater (MELC10/70), Blackburn (MELC11/72), Camberwell (MELE03/73), Campelltown
(SYDS02/72), Coffs Harbour City (CFSC01/71), Coffs Harbour Airport (CFST01/71), Dandenong (MBWC01/71),
Exmouth (EXMC01/71), Exmouth Airport (EXMT01/71), Forbes (FRBC01/71), Frankston (MBWC20/80), Geelong
(GEXC02/72), Gladstone Airport (GLTO01/71), Karatha Airport (KTAT01/71), Karatha City (KTAC01/71), Liverpool
(SYDW02/72), Penrith (SYDW03/73), Mount Barker (ADLE01/71), Tullamarine (MELC03/73), Victor Harbour
(ADLS01/71), Werribee (MELW20/80) and Wollongong (WOLC01/71). GPS is available on freesale except at the
following locations where it is on request: Ballina City (BNKC02/72), Ballina Airport (BNKT01/71), Brendale
(BNEN03/73), Brisbane City Commercials (BNEC04/74), Brisbane North (BNEN01/71), Brunswick Heads (QYNN01/71),
Bundaberg Airport (BDBT01/71), Clayton (MELC08/78), Coopers Plains (BNEC25/75), Dubbo (DBOC02/72), Dubbo
Airport (DBOT01/71), Hervey Bay (HVBO01/C71), Hervey Bay Airport (HVBT01/71), Ipswich (BNES02/72), Kenmore
(BNEW01/71), Kingaroy (KGYC01/71), Lennox Head (BNKN01/71), Maitland (MTLC01/71), Maroochydore City
Surcharges
Government charges and a 3.5% Duty Recovery Fee (Administration Fee) applies - this is calculated on all items except
Credit card fees, Airport Fee & GST. Premium Location Surcharge (PLS) Applies at the following: Adelaide Apt- 14%,
Albury Apt - 9%, Alice Springs Apt - 16%, Avalon Apt - 17%, Ballina Apt - 10%, Brisbane Apt - 14%, Broome Apt - 11%,
Cairns Apt - 16%, Canberra Apt - 18%, Coffs Harbour Apt - 7.5%, Coolangatta Apt - 14%, Darling Harbour - 5%, Darwin
Apt - 16%, Dubbo Apt - 10%, Exmouth Apt/Learmonth - $66 (GST incl. Flat Fee), Hervey Bay Apt - 10%, Hobart Apt -
12.1%, Launceston Apt - 12%, Mackay Apt - 14%, Maroochydore Apt - 14%, Melbourne Apt - 17%, Melbourne City -
4%, Mildura Apt - 4.5%, Mudgee Apt - 10%, Kalgoorlie Apt - 11.3%, Karratha Apt - 10%, Newcastle Apt - 19.5%, Perth
Apt - 15%, Port Macqaurie Apt - 3.3%, Prosperine Apt - 7%, Rockhampton Apt - 15%, Sydney Apt - 19.75%, Sydney
City - 5%, Sydney Central - 5%, Townsville Apt - 14%. PLS is calculated on all items except Toll Charges & GST.
Tolls:Melbourne Road Toll 11.45 AUD plus GST (12.60 AUD including GST) for small vehicles and 19.55 AUD plus
GST (21.50 AUD including GST) for heavy commercial vehicles per day (if applicable). Vehicle Registration Recovery
Fee costs 5.50 AUD per day plus GST (6.05 AUD per day including GST) - there is no maximum charge. Fee is to
partially recover the vehicle registration costs. Unlimited mileage in most locations for all vehicles excluding IXAR,
PDAR, FFMR, FFAR, IVAR & LDAR. Kilometre restrictions apply to all vehicles in some remote locations. These
vehicles only have 200 kilometres per day. Additional kilometres are charged 0.275 AUD per km (including GST), unless
contracted product includes unlimited mileage - refer to contracted rate sheet. See also: Payment Policy regarding
Credit Card fee.
Tax
10% (GST = Goods & Services Tax)




                                   (Blank for formatting purposes)
Australia
        Insurance Name            Mandatory or   Group   SIPP      Cost Per Day        Cost Per   Cost Per     Deductable
                                   Optional                                             Week       Month

  Collision Damage Waiver - DLF    Mandatory             SDAR   Included in the rate                          3,850.00 AUD


  Collision Damage Waiver - DLF    Mandatory             CDAR   Included in the rate                          3,850.00 AUD

  Collision Damage Waiver - DLF    Mandatory             CDMR   Included in the rate                          3,850.00 AUD




  Collision Damage Waiver - DLF    Mandatory             IFAR   Included in the rate                          3,850.00 AUD

  Collision Damage Waiver - DLF    Mandatory             ECMR   Included in the rate                          3,850.00 AUD




  Collision Damage Waiver - DLF    Mandatory             IXAR   Included in the rate                          3,850.00 AUD

  Collision Damage Waiver - DLF    Mandatory             IVAR   Included in the rate                          5,500.00 AUD




  Collision Damage Waiver - DLF    Mandatory             IDAR   Included in the rate                          3,850.00 AUD

  Collision Damage Waiver - DLF    Mandatory             FDAR   Included in the rate                          3,850.00 AUD




  Collision Damage Waiver - DLF    Mandatory             FFAR   Included in the rate                          5,500.00 AUD

  Collision Damage Waiver - DLF    Mandatory             PVAR   Included in the rate                          3,850.00 AUD




  Collision Damage Waiver - DLF    Mandatory             FWAR   Included in the rate                          3,850.00 AUD

  Collision Damage Waiver - DLF    Mandatory             FFMR   Included in the rate                          5,500.00 AUD

  Collision Damage Waiver - DLF    Mandatory             LDAR   Included in the rate                          5,500.00 AUD

  Collision Damage Waiver - DLF    Mandatory             PDAR   Included in the rate                          3,850.00 AUD




  Collision Damage Waiver - DLF    Mandatory             PTAR   Included in the rate                          3,850.00 AUD

  Full Protection Package - FPP     Optional             FWAR   33.00 AUD, excl gst                               Zero

  Full Protection Package - FPP     Optional             PDAR    NOT AVAILABLE.                              NOT AVAILABLE.
Full Protection Package - FPP   Optional   FDAR   33.00 AUD, excl gst        Zero




Full Protection Package - FPP   Optional   ECMR   33.00 AUD, excl gst        Zero

Full Protection Package - FPP   Optional   IXAR    NOT AVAILABLE.       NOT AVAILABLE.




Full Protection Package - FPP   Optional   IDAR   33.00 AUD, excl gst        Zero

Full Protection Package - FPP   Optional   SDAR   33.00 AUD, excl gst        Zero
  Full Protection Package - FPP     Optional    PTAR    NOT AVAILABLE.        NOT AVAILABLE.

  Full Protection Package - FPP     Optional    CDAR   33.00 AUD, excl gst         Zero

  Full Protection Package - FPP     Optional    FFMR    NOT AVAILABLE.        NOT AVAILABLE.

  Full Protection Package - FPP     Optional    LDAR    NOT AVAILABLE.        NOT AVAILABLE.

  Full Protection Package - FPP     Optional    PVAR   33.00 AUD, excl gst         Zero

  Full Protection Package - FPP     Optional    FFAR    NOT AVAILABLE.        NOT AVAILABLE.

  Full Protection Package - FPP     Optional    IVAR    NOT AVAILABLE.        NOT AVAILABLE.

  Full Protection Package - FPP     Optional    CDMR   33.00 AUD, excl gst         Zero

  Full Protection Package - FPP     Optional    IFAR   33.00 AUD, excl gst         Zero

Motor Vehicle Reduction - MVR       Optional    IVAR   26.36 AUD, excl gst     990.00 AUD

Motor Vehicle Reduction - MVR       Optional    IXAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    SDAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    CDMR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    ECMR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    IDAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    CDAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    IFAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    PTAR   26.36 AUD, excl gst     990.00 AUD

Motor Vehicle Reduction - MVR       Optional    PVAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    FFAR   26.36 AUD, excl gst     990.00 AUD

Motor Vehicle Reduction - MVR       Optional    FWAR   23.64 AUD, excl gst     385.00 AUD

Motor Vehicle Reduction - MVR       Optional    FFMR   26.36 AUD, excl gst     990.00 AUD

Motor Vehicle Reduction - MVR       Optional    LDAR   26.36 AUD, excl gst     990.00 AUD

Motor Vehicle Reduction - MVR       Optional    PDAR   23.64 AUD, excl gst     990.00 AUD

Motor Vehicle Reduction - MVR       Optional    FDAR   23.64 AUD, excl gst     385.00 AUD

Personal Accident Insurance - PAI   Optional    ALL     NOT AVAILABLE.        NOT AVAILABLE.

    Third Party Liability - TPL     Mandatory   ALL    Included in the rate

   Total Protection Plus - TPP      Optional    IVAR   35.45 AUD, excl gst     990.00 AUD

   Total Protection Plus - TPP      Optional    IXAR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    CDMR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    ECMR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    IDAR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    CDAR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    IFAR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    SDAR   28.18 AUD, excl gst     385.00 AUD

   Total Protection Plus - TPP      Optional    FFAR    NOT AVAILABLE.        NOT AVAILABLE.

   Total Protection Plus - TPP      Optional    FFMR    NOT AVAILABLE.        NOT AVAILABLE.
      Total Protection Plus - TPP       Optional   FWAR   28.18 AUD, excl gst    385.00 AUD

      Total Protection Plus - TPP       Optional   PDAR   28.18 AUD, excl gst    385.00 AUD

      Total Protection Plus - TPP       Optional   PTAR   35.45 AUD, excl gst    990.00 AUD

      Total Protection Plus - TPP       Optional   PVAR   28.18 AUD, excl gst    385.00 AUD

      Total Protection Plus - TPP       Optional   FDAR   28.18 AUD, excl gst    385.00 AUD

      Total Protection Plus - TPP       Optional   LDAR   35.45 AUD, excl gst    990.00 AUD

Windscreen Headlights and Tyres - WHT   Optional   ECMR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   CDMR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   CDAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   IXAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   IDAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   IVAR   13.00 AUD, excl gst        Zero

Windscreen Headlights and Tyres - WHT   Optional   IFAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   SDAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   PDAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   PVAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   FDAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   LDAR   13.00 AUD, excl gst        Zero

Windscreen Headlights and Tyres - WHT   Optional   FFAR    NOT AVAILABLE.       NOT AVAILABLE.

Windscreen Headlights and Tyres - WHT   Optional   PTAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   FWAR   8.00 AUD, excl gst         Zero

Windscreen Headlights and Tyres - WHT   Optional   FFMR    NOT AVAILABLE.       NOT AVAILABLE.
Austria
Additional Driver Policy
Additional Driver charge is EUR 3.75 + tax per day. There is no maximum number of additional driver's allowed per
rental. Same conditions apply as per the main driver.
Age Requirements
The minimum age is 19 years for all cars. There is no maximum age. A young drivers charge of EUR 5.00 + tax per
day applies to 19 - 21 year olds.
Cross Border Policy
Cross border is allowed into: Andora, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Iceland, Italy, Luxembourg, Macedonia,
Malta, Norway, Poland, Portugal, Romania, Serbia & Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland
& United Kingdom. Car groups A (EBMN), B (EDMR), C (CDMR), D (IDMR/CFMR/IVMR/ICMR/CWMR), E (CDAR)
& F (SDMR/IVAR) are the only cars permitted to be driven into Bosnia-Herzegovina, Bulgaria, Estonia, Macedonia,
Poland, Romania, Serbia & Montenegro. A cross border fee of EUR 35.00 + tax applies for cross border into:
Croatia, Czech Republic, Hungary, Slovenia and Slovakia. Additional insurance is applicable for cross border into:
Bosnia-Herzegovina, Bulgaria, Estonia, Macedonia, Poland, Romania & Serbia & Montenegro. The price depends
on the number of rental days and car group but ranges from EUR 6.00 + tax to EUR 90.00 + tax per day. An
allowance stamp on the rental agreement is required if crossing the border into any of the following countries:
Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Poland, Romania, Serbia &
Montenegro, Slovakia & Slovenia. It is forbidden to drive into: Albania, Belarus, Cyprus, Iran, Latvia, Lithuania,
Morocco, Moldova, Russia, Tunisia, Turkey & Ukraine. All fees regarding cross border will be paid locally. Police
reports are mandatory in case of an accident. Please be advised that the following areas in Germany: Berlin,
Cologne and Hannover will require an 'Emissions Sticker' stating the emission of the vehicle intended to enter
these areas. Without this sticker, the driver of the vehicle will be fined up to EUR 40.00 even if the car is registered
abroad. Should the car not have the 'Emissions Sticker', then this can be purchased at most garages.
Delivery / Collection
During office hours (on request): EUR 7.50 + tax per for each delivery & collection within city limits. EUR 1.00 + tax
per KM applies out of city limits. Out of hours (on Request): EUR 7.50 + tax per for each delivery & collection within
city limits. EUR 1.00 + tax per KM applies out of city limits. An out of hours charge of EUR 45.00 + tax also applies
to delivery & collections out of hours.
License Requirements
A full drivers license must have been held for a minimum of one year for all drivers. An international drivers permit
is required.
One Way Rentals
Domestic one ways are allowed between all locations free of charge and is available for all cars. International one
ways are not permitted.
Out of Hours Policy
After Hours are on request and cost EUR 45.00 + tax per rental.
Payment Policy
National Vouchers. Cash and electronic debit cards e.g. Visa Electronic are not accepted. A deposit is required as
follows: For credit card payments: (minimum) estimated rental amount, 1 damage excess charge acc agreement, 1
full tank (all inc tax). If CDW is declined: (minimum) estimated rental amount, 1 theft excess charge acc
agreement, 1 full tank (all inc tax). A credit card is always required for deposits. The deposit is held on the credit
card until the car is returned.
Refuelling Policy
In case the customer does not return the car with a full tank, they are charged as follows: EUR 2.45 + tax per liter
for Diesel and EUR 2.35 + tax per liter for leaded/unleaded. Please note that these prices are correct as of 1st Sept
08, but are subject to change. Pre-paid options are available on request.
Roadside Assistance
To be advised at time of pick up.
Special Equipment
180.00 + tax (EUR 216.00 inc tax). Baby Seat - CSB - (1-3 years/9-18 kg) - EUR 25.00 + tax per rental.
Replacement amount (deposit): EUR 180.00 + tax (EUR 216.00 inc tax). Toddler Seat - CST - (4-7 years/15-30 kg)
- EUR 25.00 + tax per rental. Replacement amount (deposit): EUR 180.00 + tax (EUR 216.00 inc tax). Ski Rack -
SKR - EUR 25.00 + tax per rental. Replacement amount (deposit): EUR 180.00 + tax (EUR 216.00 inc tax). Snow
Chains - SNO - EUR 25.00 + tax per rental. Replacement amount (deposit): EUR 180.00 + tax (EUR 216.00 inc
tax). Navigation System - NVS - EUR 6.67 + tax per day with a maximum charge of EUR 400.00 + tax per rental.
Replacement amount (deposit): EUR 400.00 + tax (EUR 480.00 inc tax). All equipment is on request and is
available at all locations and for all cars groups. Baby seats are not loaded in the system, if required, please add to
the remarks on the reservation.
Surcharges
Airport Surcharge: 17% + tax. Contract Fee: 1% additional tax added to the Total Rental Estimate if greater than
150 Euro (Incl Tax). Winter Fee: EUR 3.50 + tax per day - applicable from 15th October to 15th April (includes
winter tyres and an ice scrapper).
Tax
20%
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Austria
       Insurance Name         Mandatory or   Group   SIPP    Cost Per Day      Cost Per   Cost Per   Deductable
                               Optional                                         Week       Month

   Loss Damage Waiver - LDW     Optional             IVMR   5.50 - 31.50 EUR                         650.00 EUR


   Loss Damage Waiver - LDW     Optional             EDMR   5.00 - 23.50 EUR                         450.00 EUR

   Loss Damage Waiver - LDW     Optional             IWMR   6.00 - 33.50 EUR                         850.00 EUR


   Loss Damage Waiver - LDW     Optional             CDAR   6.00 - 33.50 EUR                         650.00 EUR

   Loss Damage Waiver - LDW     Optional             EWMR   5.00 - 28.50 EUR                         450.00 EUR




   Loss Damage Waiver - LDW     Optional             IDAR   6.00 - 33.50 EUR                         650.00 EUR

   Loss Damage Waiver - LDW     Optional             FVMR   6.50 - 49.50 EUR                         850.00 EUR




   Loss Damage Waiver - LDW     Optional             ICMR   5.50 - 31.50 EUR                         650.00 EUR

   Loss Damage Waiver - LDW     Optional             SDAR   6.50 - 39.00 EUR                         850.00 EUR


   Loss Damage Waiver - LDW     Optional             PDAR   7.00 - 39.00 EUR                         850.00 EUR

   Loss Damage Waiver - LDW     Optional             PDMR   6.50 - 39.00 EUR                         850.00 EUR


   Loss Damage Waiver - LDW     Optional             SDMR   6.00 - 33.50 EUR                         650.00 EUR

   Loss Damage Waiver - LDW     Optional             OVMR   6.50 - 49.50 EUR                         850.00 EUR

   Loss Damage Waiver - LDW     Optional             CWMR   5.50 - 31.50 EUR                         650.00 EUR

   Loss Damage Waiver - LDW     Optional             CDMR   5.50 - 28.50 EUR                         450.00 EUR




   Loss Damage Waiver - LDW     Optional             IDMR   5.50 - 31.50 EUR                         650.00 EUR
     Loss Damage Waiver - LDW          Optional         PWMR   5.50 - 31.50 EUR   850.00 EUR



     Loss Damage Waiver - LDW          Optional         SWMR   6.00 - 33.50 EUR   650.00 EUR

     Loss Damage Waiver - LDW          Optional         SVMR   6.50 - 49.50 EUR   850.00 EUR

     Loss Damage Waiver - LDW          Optional         CDCR   5.50 - 31.50 EUR   650.00 EUR

     Loss Damage Waiver - LDW          Optional         IWCR   6.50 - 39.00 EUR   850.00 EUR




     Loss Damage Waiver - LDW          Optional         OVCR   7.50 - 49.50 EUR   850.00 EUR

     Loss Damage Waiver - LDW          Optional         LFDR   7.50 - 49.50 EUR   850.00 EUR



     Loss Damage Waiver - LDW          Optional         LDAR   7.50 - 49.50 EUR   850.00 EUR

     Loss Damage Waiver - LDW          Optional         PFAR   7.50 - 49.50 EUR   850.00 EUR

     Loss Damage Waiver - LDW          Optional         LVAR   7.50 - 49.50 EUR   850.00 EUR

  Personal Accident Insurance - PAI    Optional   ALL   ALL       2.50 EUR
Super Collision Damage Waiver - SCDW   Optional         OVCR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         IDAR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         CDAR      14.00 EUR

Super Collision Damage Waiver - SCDW   Optional         PWMR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         IWCR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         LVAR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         SWMR      14.00 EUR

Super Collision Damage Waiver - SCDW   Optional         EWMR      10.50 EUR

Super Collision Damage Waiver - SCDW   Optional         IDMR      14.00 EUR

Super Collision Damage Waiver - SCDW   Optional         PDMR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         PDAR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         SDAR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         SVMR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         PFAR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         LFDR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         SDMR      14.00 EUR

Super Collision Damage Waiver - SCDW   Optional         FVMR      17.00 EUR

Super Collision Damage Waiver - SCDW   Optional         CDCR      14.00 EUR
Super Collision Damage Waiver - SCDW    Optional         EDMR   10.50 EUR

Super Collision Damage Waiver - SCDW    Optional         OVMR   17.00 EUR

Super Collision Damage Waiver - SCDW    Optional         IWMR   14.00 EUR

Super Collision Damage Waiver - SCDW    Optional         CWMR   14.00 EUR

Super Collision Damage Waiver - SCDW    Optional         ICMR   14.00 EUR

Super Collision Damage Waiver - SCDW    Optional         IVMR   14.00 EUR

Super Collision Damage Waiver - SCDW    Optional         CDMR   10.50 EUR

Super Collision Damage Waiver - SCDW    Optional         LDAR   17.00 EUR

      Third Party Liability - TPL      Mandatory   All    All
Bahrain
Additional Driver Policy
Additional drivers must qualify as per the main driver including age policy. Only one additional driver permitted at a
charge of BD 3.50 per day - all car groups.
Age Requirements
Young drivers are not permitted. Drivers must be 25 years of age for all car groups.
Cross Border Policy
It is not permitted to cross the Bahrain border
Delivery / Collection
Delivery and/or collection is free of charge during office hours. Outside of office hours - by special request only
License Requirements
Must be a photo i.d. licence and be free of all endorsements and penalties. In addition an International Drivers
Licence is required. International licences are accepted at the discretion of the operator. The rental location will
retain photocopies of all driving licences and passports.
One Way Rentals
One-way rentals are available for all car groups provided that the rental is for a minimum of 24 hours. One-ways
are free of charge and do not require pre-booking. Intention to one-way drop must be stated at the time of rental
commencement.
Out of Hours Policy
See Delivery/collection
Payment Policy
vouchers are also accepted. Two major credit cards will be required for Executive Class vehicles. Not acceptable
are National charge cards and Eurocheques. Travellers cheques are acceptable in £Sterling, $US and GCC
currency. All credit-card bookings are for a maximum of 28 days or up to BD 750.00 maximum. The location retains
the right to apply a reduction in these limits if it deems appropriate A credit card is required for the deposit. A
deposit for the full amount of the rental and excess is held against a credit card until the vehicle is returned.
Primary currency: BD (Bahraini Dinar). Other currencies accepted in Bahrain are as follows: US$, £Sterling, Euros,
UAE Dirham, Saudi Riyals, Kuwait Dinar.
Refuelling Policy
If car is supplied full of fuel it should be returned full. If returned minus fuel the renter will be charged the normal
local fuel cost plus 10%. Renters can purchase a full tank of fuel at local rates at the start of the rental. Fuel is
approx. BD 0.15 per litre.
Roadside Assistance
In case of breakdown or accident telephone the 24 hour Emergency number that is quoted on the rental-agreement
or located within the rental vehicle. Accidents must be reported to the police immediately to ensure that a Police
Report can be obtained at the scene of the accident. Renters should also (secondly) call the National Car Rental
Emergency number in order that they may assist at the accident scene. Failure to implement the above infringes
Bahrains legal system A replacement car will provided if necessary
Special Equipment
a maximum of BD 20.00 The child's weight range is to be stated at the time of reservation. Seats are available for
one-way rentals and are on freesale with a 48 hours required notice. Bahraini law: All infants and children to be
restrained in appropriate seats. Seat belts are compulsory for all passengers. Children under the age of 12 years
are not permitted to travel in the front seats of vehicles This country does not provide reflective jackets and is not
required by law to do so.
Surcharges
None
Tax
Zero
Bahrain
Insurance Name   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                   Optional                                    Week       Month
    CDW           Mandatory      FV     FVAR    0.000 BD                            150.000 BD


    CDW           Mandatory      C      CCAR    0.000 BD                            150.000 BD
    CDW           Mandatory       S     SCAR    0.000 BD                            150.000 BD
    CDW           Mandatory       E     ECAR    0.000 BD                            150.000 BD
    CDW           Mandatory      IF     IFAR    0.000 BD                            150.000 BD
    CDW           Mandatory      SV     SVMR    0.000 BD                            150.000 BD

    CDW           Mandatory       I     ICAR    0.000 BD                            150.000 BD
    CDW           Mandatory      FF     FFAR    0.000 BD                            150.000 BD
    CDW           Mandatory      PF     PFAR    0.000 BD                            500.000 BD



     PAI          Mandatory      ALL    ALL
     TP           Mandatory      PF     PFAR    0.000 BD                            500.000 BD



     TP           Mandatory      FF     FFAR    0.000 BD                            150.000 BD
     TP           Mandatory      SV     SVMR    0.000 BD                            150.000 BD

     TP           Mandatory       E     ECAR    0.000 BD                            150.000 BD
     TP           Mandatory       I     ICAR    0.000 BD                            150.000 BD




     TP           Mandatory      IF     IFAR    0.000 BD                            150.000 BD
     TP           Mandatory      C      CCAR    0.000 BD                            150.000 BD



     TP           Mandatory      FV     FVAR    0.000 BD                            150.000 BD
     TP           Mandatory       S     SCAR    0.000 BD                            150.000 BD




     TPL          Mandatory      ALL    ALL
Belgium
Additional Driver Policy
Additional driver's fee is EUR 31.00 + tax per rental. There is no maximum number of additional driver's allowed
per rental.
Age Requirements
IVMR, SDMR, SWMR, SDAR, FVMR, SVMR, CCMR, EZMR, IDMR. 23 years for car groups: EKMN, IKMN,
SKMN, FKMN, SPMN, IPMN, PKMN, LKMN. 25 years for car groups: FDMR, FWMR, FDAR, FWAR, LDMR,
LWMR, LWAR, LDAR. There is a young driver's charge applicable as follows: EUR 17.00 + tax per day, with a
maximum charge of EUR 170.00 + tax per rental for driver's aged 21 - 22 years. EUR 12.00 + tax per day, with a
maximum charge of EUR 120.00 + tax per rental for driver's aged 23 - 24 years. Please note: The maximum
charge is not loaded in the system, so this will be applied at time of pickup if applicable. There is no maximum age
limit.
Cross Border Policy
Cross border is permitted into the following countries: Austria, Belgium, Bulgaria, Denmark, Finland, France,
Germany, Greece, Netherlands, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland & UK. It
is not permitted to cross the border into any other country. Customer will just need their driving licence/identity card
in order to cross border. There are no additional charges for cross border rentals.
Delivery / Collection
Delivery & collection charges are as follows: During office hours: From 0 - 9 kms = EUR 20.00 + tax. From 10 - 19
kms = EUR 28.00 + tax. Above 19 kms = EUR 28.00 + tax plus EUR 0.50 for each additional km. Out of Hours: If
delivery / collection service is required out of hours, then the res agent will need to contact the branch to arrange.
Additional charges will apply depending on the location - charges will be confirmed by the branch.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of one year. Customers
must hold a category B licence for the EKMN, IKMN, SKMN, FKMN, SPMN car groups. Customers must hold a
category C licence for the IPMN, PKMN, LKMN car groups. An international driving licence/permit from the
customers current residence will be required for non English scripted licences.
One Way Rentals
Domestic one way rentals are allowed between all locations in Belgium free of charge. All cars are allowed for one
ways. International one ways are allowed to Germany and The Netherlands only - please refer to the IOWP Grid for
details. International One Ways are only available for National.
Out of Hours Policy
Out of hours pickups are available on request only, from some locations - please refer to the location additional
info. After Hours charge is EUR 25.00 + tax. Out of hours drop offs are available at all locations - All rental offices
have a key return box.
Payment Policy
Acceptable methods of payment are: Visa, MasterCard, Amex, National Charge Cards & National Vouchers. Cash,
Diners, Travellers Cheques and Eurocheques are not accepted. A deposit of EUR 275.00 + 20% of the estimated
rental charges is applicable. A credit card is always required for the deposit, which is held on the card until the car
is returned & checked.
Refuelling Policy
Cars must be returned with the same amount of fuel as time of pick up, otherwise the customer will be charged for
the missing fuel. The price per litre is as follows: Unleaded - EUR 2.64 per litre Diesel - EUR 2.06 per litre Fuel
prices are subject to change according to the official pump price.
Roadside Assistance
To be advised at time of pickup.
Special Equipment
Infant Seat (CSI) 0 - 12 months - EUR 50.00 + tax per rental. Replacement amount is EUR 250.00. Child Seat
(CSB) 1 - 3 years - EUR 50.00 + tax per rental. Replacement amount is EUR 250.00. Toddler Seat (CST) 4 - 7
years - EUR 50.00 + tax per rental. Replacement amount is EUR 250.00. Booster Seat (BST) less than 135cm -
EUR 50.00 + tax per rental. Replacement amount is EUR 250.00. Luggage Rack (LUG) - EUR 19.52 + tax per day,
with a maximum charge of EUR 42.33 per rental. Replacement amount is EUR 250.00. Ski Rack (SKR) - EUR
52.84 + tax per day, with a maximum charge of EUR 184.89 per rental. Replacement amount is EUR 250.00. Snow
Chains (SNO) - EUR 7.00 + tax per day, with a maximum charge of EUR 66.00 per rental. Replacement amount is
EUR 200.00. Snow Tyres (STR) - EUR 40.00 + tax per day with a maximum charge of EUR 400.00 per month for
Brussels Apt, Antwerp DT, Charleroi Apt, Mariembourg/Couvin & Maisieres. For all other locations the charge for
Snow Tyres is EUR 400.00 + tax per month with a minimum of 1 month rental. Navigation System (NVS) - EUR
12.00 + tax per day, with a maximum charge of EUR 300.00 + tax per rental. Replacement amount is EUR 650.00.
All equipment is on request and available at all locations and for all cars. All equipment is available for one way
rentals, however for the Navigation System (NVS), there is an additional charge of EUR 50.00 + tax - this charge is
not loaded in the system and will be applied at time of pickup if applicable. CSB is not loaded in the system, so if
required, please add to the remarks on the reservation. For Snow Tyres (STR) the maximum charge is not loaded
into the system, so this will be applied at time of pickup if applicable.
Surcharges
Airport Surcharge - EUR 45.00 + tax per rental. Railway Surcharge - EUR 45.00 + tax per rental. Eco Tax - EUR
3.00 + tax per rental An administration fee of EUR 130.00 will be charged in case of an accident and EUR 30.00
will be charged if a reminder needs to be sent for a Fine that has not been paid by the customer (both charges will
be arranged to pay locally).
Tax
21%
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Belgium
        Insurance Name            Mandatory or   Group   SIPP      Cost Per Day        Cost Per   Cost Per   Deductable
                                   Optional                                             Week       Month

  Collision Damage Waiver - CDW     Optional             ECAR       12.13 EUR                                600.00 EUR


  Collision Damage Waiver - CDW     Optional             ECMR       12.13 EUR                                600.00 EUR
  Collision Damage Waiver - CDW     Optional             EZMR       12.13 EUR                                600.00 EUR




  Collision Damage Waiver - CDW     Optional             MBMN       12.13 EUR                                600.00 EUR

  Collision Damage Waiver - CDW     Optional             CCMR       16.56 EUR                                850.00 EUR




  Collision Damage Waiver - CDW     Optional             CDAR       16.56 EUR                                850.00 EUR
  Collision Damage Waiver - CDW     Optional             FDAR       20.75 EUR                                1,250.00 EUR




  Collision Damage Waiver - CDW     Optional             CDMR       16.56 EUR                                850.00 EUR

  Collision Damage Waiver - CDW     Optional             CWMR       16.56 EUR                                850.00 EUR




  Collision Damage Waiver - CDW     Optional             IDMR       17.38 EUR                                950.00 EUR
  Collision Damage Waiver - CDW     Optional             IVMR       17.38 EUR                                950.00 EUR




  Collision Damage Waiver - CDW     Optional             SDAR       17.38 EUR                                950.00 EUR
  Collision Damage Waiver - CDW     Optional             SDMR       17.38 EUR                                950.00 EUR




  Collision Damage Waiver - CDW     Optional             SWMR       17.38 EUR                                950.00 EUR

  Collision Damage Waiver - CDW     Optional             SVMR       20.75 EUR                                1,150.00 EUR




  Collision Damage Waiver - CDW     Optional             FWMR       20.75 EUR                                1,250.00 EUR
  Collision Damage Waiver - CDW     Optional             EKMN   Included in the rate                         1,250.00 EUR




  Collision Damage Waiver - CDW     Optional             LWAR       25.00 EUR                                2,000.00 EUR

  Collision Damage Waiver - CDW     Optional             FWAR       20.75 EUR                                1,250.00 EUR
  Collision Damage Waiver - CDW     Optional             SKMN   Included in the rate                         2,250.00 EUR
Collision Damage Waiver - CDW   Optional   IKMN   Included in the rate   1,750.00 EUR




Collision Damage Waiver - CDW   Optional   FVMR       20.75 EUR          1,250.00 EUR
Collision Damage Waiver - CDW   Optional   FDMR       20.75 EUR          1,250.00 EUR




Collision Damage Waiver - CDW   Optional   LDMR       25.00 EUR          2,000.00 EUR

Collision Damage Waiver - CDW   Optional   LDAR       25.00 EUR          2,000.00 EUR
Collision Damage Waiver - CDW   Optional   FKMN   Included in the rate   2,250.00 EUR

Collision Damage Waiver - CDW   Optional   LWMR       25.00 EUR          2,000.00 EUR

Collision Damage Waiver - CDW   Optional   IPMN   Included in the rate   2,750.00 EUR

Collision Damage Waiver - CDW   Optional   SPMN   Included in the rate   2,750.00 EUR

Collision Damage Waiver - CDW   Optional   PKMN   Included in the rate   3,500.00 EUR

Collision Damage Waiver - CDW   Optional   LKMN   Included in the rate   3,500.00 EUR

    Peace Of Mind - POM         Optional   EZMR       13.29 EUR          250.00 EUR

    Peace Of Mind - POM         Optional   ECAR       13.29 EUR          250.00 EUR
    Peace Of Mind - POM         Optional   ECMR       13.29 EUR          250.00 EUR

    Peace Of Mind - POM         Optional   IVMR       18.69 EUR          330.00 EUR

    Peace Of Mind - POM         Optional   CCMR       17.82 EUR          280.00 EUR

    Peace Of Mind - POM         Optional   SDAR       18.69 EUR          330.00 EUR

    Peace Of Mind - POM         Optional   SDMR       18.69 EUR          330.00 EUR

    Peace Of Mind - POM         Optional   EKMN       13.39 EUR          250.00 EUR

    Peace Of Mind - POM         Optional   CWMR       17.82 EUR          280.00 EUR

    Peace Of Mind - POM         Optional   CDMR       17.82 EUR          280.00 EUR

    Peace Of Mind - POM         Optional   MBMN       13.29 EUR          250.00 EUR

    Peace Of Mind - POM         Optional   IKMN       18.54 EUR          350.00 EUR

    Peace Of Mind - POM         Optional   IDMR       18.69 EUR          330.00 EUR

    Peace Of Mind - POM         Optional   CDAR       17.82 EUR          280.00 EUR

    Peace Of Mind - POM         Optional   SWMR       18.69 EUR          330.00 EUR
        Peace Of Mind - POM            Optional   SKMN     23.69 EUR      450.00 EUR

        Peace Of Mind - POM            Optional   FWAR     22.15 EUR      470.00 EUR

        Peace Of Mind - POM            Optional   FVMR     22.15 EUR      470.00 EUR

        Peace Of Mind - POM            Optional   SPMN     29.87 EUR      550.00 EUR

        Peace Of Mind - POM            Optional   FVMR     22.15 EUR      470.00 EUR

        Peace Of Mind - POM            Optional   FKMN     24.72 EUR      450.00 EUR

        Peace Of Mind - POM            Optional   FDMR     22.15 EUR      470.00 EUR

        Peace Of Mind - POM            Optional   SVMR     22.15 EUR      470.00 EUR

        Peace Of Mind - POM            Optional   FDAR     22.15 EUR      470.00 EUR

        Peace Of Mind - POM            Optional   LDAR   NOT AVAILABLE   NOT AVAILABLE

        Peace Of Mind - POM            Optional   IPMN     29.87 EUR      550.00 EUR

        Peace Of Mind - POM            Optional   PKMN     36.05 EUR      700.00 EUR

        Peace Of Mind - POM            Optional   LKMN     41.20 EUR      700.00 EUR

        Peace Of Mind - POM            Optional   LDMR   NOT AVAILABLE   NOT AVAILABLE

        Peace Of Mind - POM            Optional   LWAR   NOT AVAILABLE   NOT AVAILABLE

        Peace Of Mind - POM            Optional   LWMR   NOT AVAILABLE   NOT AVAILABLE

  Personal Accident Insurance - PAI    Optional    ALL     2.60 EUR

Super Collision Damage Waiver - SCDW   Optional   ECAR     11.02 EUR      250.00 EUR

Super Collision Damage Waiver - SCDW   Optional   IVMR     15.35 EUR      330.00 EUR

Super Collision Damage Waiver - SCDW   Optional   CDMR     14.68 EUR      280.00 EUR

Super Collision Damage Waiver - SCDW   Optional   CCMR     14.68 EUR      280.00 EUR

Super Collision Damage Waiver - SCDW   Optional   SWMR     15.35 EUR      330.00 EUR

Super Collision Damage Waiver - SCDW   Optional   ECMR     11.02 EUR      250.00 EUR

Super Collision Damage Waiver - SCDW   Optional   CWMR     14.68 EUR      280.00 EUR

Super Collision Damage Waiver - SCDW   Optional   EKMN     11.33 EUR      625.00 EUR

Super Collision Damage Waiver - SCDW   Optional   SDAR     15.35 EUR      330.00 EUR

Super Collision Damage Waiver - SCDW   Optional   IKMN     15.86 EUR      875.00 EUR

Super Collision Damage Waiver - SCDW   Optional   MBMN     11.02 EUR      250.00 EUR

Super Collision Damage Waiver - SCDW   Optional   EZMR     11.02 EUR      250.00 EUR

Super Collision Damage Waiver - SCDW   Optional   SDMR     15.35 EUR      330.00 EUR

Super Collision Damage Waiver - SCDW   Optional   FDAR     18.13 EUR      470.00 EUR

Super Collision Damage Waiver - SCDW   Optional   FVMR     18.13 EUR      470.00 EUR

Super Collision Damage Waiver - SCDW   Optional   FDMR     18.13 EUR      470.00 EUR

Super Collision Damage Waiver - SCDW   Optional   IDMR     15.35 EUR      330.00 EUR

Super Collision Damage Waiver - SCDW   Optional   CDAR     14.68 EUR      280.00 EUR

Super Collision Damage Waiver - SCDW   Optional   SVMR     18.13 EUR      470.00 EUR
Super Collision Damage Waiver - SCDW   Optional   FWMR       18.13 EUR           470.00 EUR

Super Collision Damage Waiver - SCDW   Optional   FWAR       18.13 EUR           470.00 EUR

Super Collision Damage Waiver - SCDW   Optional   FKMN       21.53 EUR           1125.00 EUR

Super Collision Damage Waiver - SCDW   Optional   SKMN       20.39 EUR           1125.00 EUR

Super Collision Damage Waiver - SCDW   Optional   LDMR    NOT AVAILABLE         NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   LKMN       31.72 EUR           1750.00 EUR

Super Collision Damage Waiver - SCDW   Optional   IPMN       26.06 EUR           1375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   LWAR    NOT AVAILABLE         NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   PKMN       29.46 EUR           1750.00 EUR

Super Collision Damage Waiver - SCDW   Optional   SPMN       26.06 EUR           1375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   LWMR    NOT AVAILABLE         NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   LDAR    NOT AVAILABLE         NOT AVAILABLE

        Theft Waiver - THW             Optional   CCMR       11.04 EUR           850.00 EUR

        Theft Waiver - THW             Optional   CDAR       11.04 EUR           850.00 EUR
        Theft Waiver - THW             Optional   ECAR        8.08 EUR           600.00 EUR
        Theft Waiver - THW             Optional   ECMR        8.08 EUR           600.00 EUR
        Theft Waiver - THW             Optional   MBMN        8.08 EUR           600.00 EUR
        Theft Waiver - THW             Optional   CDMR       11.04 EUR           850.00 EUR
        Theft Waiver - THW             Optional   EZMR        8.08 EUR           600.00 EUR
        Theft Waiver - THW             Optional   CWMR       11.04 EUR           850.00 EUR
        Theft Waiver - THW             Optional   IDMR       11.58 EUR           950.00 EUR
        Theft Waiver - THW             Optional   SDMR       11.58 EUR           950.00 EUR
        Theft Waiver - THW             Optional   IVMR       11.58 EUR           950.00 EUR
        Theft Waiver - THW             Optional   SDAR       11.58 EUR           950.00 EUR
        Theft Waiver - THW             Optional   SWMR       11.58 EUR           950.00 EUR
        Theft Waiver - THW             Optional   LKMN   Included in the rate    3,500.00 EUR

        Theft Waiver - THW             Optional   FDMR       11.58 EUR           1,250.00 EUR

        Theft Waiver - THW             Optional   LDAR       16.67 EUR           2000.00 EUR
        Theft Waiver - THW             Optional   LWAR       16.67 EUR           2000.00 EUR
        Theft Waiver - THW             Optional   LDMR       16.67 EUR           2000.00 EUR
        Theft Waiver - THW             Optional   FKMN   Included in the rate    2,250.00 EUR

        Theft Waiver - THW             Optional   SPMN   Included in the rate    2,750.00 EUR

        Theft Waiver - THW             Optional   FDAR       13.83 EUR           1,250.00 EUR
        Theft Waiver - THW             Optional   EKMN   Included in the rate    1,250.00 EUR

        Theft Waiver - THW             Optional   IKMN   Included in the rate    1,750.00 EUR

        Theft Waiver - THW             Optional   SKMN   Included in the rate    2,250.00 EUR

        Theft Waiver - THW             Optional   SVMR       13.83 EUR           1,150.00 EUR
        Theft Waiver - THW             Optional   FWMR       13.83 EUR           1,250.00 EUR

        Theft Waiver - THW             Optional   FWAR       13.83 EUR           1,250.00 EUR
        Theft Waiver - THW             Optional   PKMN   Included in the rate    3,500.00 EUR

        Theft Waiver - THW             Optional   FVMR       13.83 EUR           1,150.00 EUR
         Theft Waiver - THW            Optional   LWMR       16.67 EUR          2,000.00 EUR
         Theft Waiver - THW            Optional   IPMN   Included in the rate   2,750.00 EUR

Windscreen And Tyres Insurance - WWI   Optional   ECMR        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CDAR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FDMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CDMR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IVMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FVMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   ECAR        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SDAR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LDAR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CWMR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   MBMN        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SVMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   EZMR        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SWMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CCMR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SDMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LKMN        5.43 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IKMN        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FWAR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FDAR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SPMN        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LWAR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LWMR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   EKMN        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IDMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IPMN        4.93 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FWMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FKMN        4.93 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SKMN        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   PKMN        4.97 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LDMR        4.92 EUR              n/a
Belgium (Brussels/Charleroi Airports & Brussels RRS only)
         Insurance Name            Mandatory or   Group   SIPP    Cost Per Day   Cost Per   Cost Per    Deductable
                                    Optional                                      Week       Month

   Collision Damage Waiver - CDW     Optional             CDAR     16.56 EUR                            850.00 EUR


   Collision Damage Waiver - CDW     Optional             IDMR     17.38 EUR                            950.00 EUR
   Collision Damage Waiver - CDW     Optional             EKMN   NOT AVAILABLE                         NOT AVAILABLE




   Collision Damage Waiver - CDW     Optional             SKMN   NOT AVAILABLE                         NOT AVAILABLE

   Collision Damage Waiver - CDW     Optional             EZMR     12.13 EUR                            600.00 EUR




   Collision Damage Waiver - CDW     Optional             SDAR     17.38 EUR                            950.00 EUR
   Collision Damage Waiver - CDW     Optional             SDMR     17.38 EUR                            950.00 EUR




   Collision Damage Waiver - CDW     Optional             SPMN   NOT AVAILABLE                         NOT AVAILABLE

   Collision Damage Waiver - CDW     Optional             CDMR     16.56 EUR                            850.00 EUR




   Collision Damage Waiver - CDW     Optional             LWMR     25.00 EUR                            2,000.00 EUR
   Collision Damage Waiver - CDW     Optional             SVMR     20.75 EUR                            1,150.00 EUR




   Collision Damage Waiver - CDW     Optional             CCMR     16.56 EUR                            850.00 EUR
   Collision Damage Waiver - CDW     Optional             FDMR     20.75 EUR                            1,250.00 EUR




   Collision Damage Waiver - CDW     Optional             PKMN   NOT AVAILABLE                         NOT AVAILABLE

   Collision Damage Waiver - CDW     Optional             MBMN     12.13 EUR                            600.00 EUR




   Collision Damage Waiver - CDW     Optional             FWAR     20.75 EUR                            1,250.00 EUR
   Collision Damage Waiver - CDW     Optional             ECAR     12.13 EUR                            600.00 EUR




   Collision Damage Waiver - CDW     Optional             IPMN   NOT AVAILABLE                         NOT AVAILABLE

   Collision Damage Waiver - CDW     Optional             IVMR     17.38 EUR                            950.00 EUR
   Collision Damage Waiver - CDW     Optional             SWMR     17.38 EUR                            950.00 EUR
   Collision Damage Waiver - CDW       Optional   FDAR     20.75 EUR      1,250.00 EUR




   Collision Damage Waiver - CDW       Optional   CWMR     16.56 EUR      850.00 EUR
   Collision Damage Waiver - CDW       Optional   LDMR     25.00 EUR      2,000.00 EUR




   Collision Damage Waiver - CDW       Optional   IKMN   NOT AVAILABLE   NOT AVAILABLE

   Collision Damage Waiver - CDW       Optional   FVMR     20.75 EUR      1,250.00 EUR
   Collision Damage Waiver - CDW       Optional   FWMR     20.75 EUR      1,250.00 EUR

   Collision Damage Waiver - CDW       Optional   LKMN   NOT AVAILABLE   NOT AVAILABLE

   Collision Damage Waiver - CDW       Optional   FKMN   NOT AVAILABLE   NOT AVAILABLE

   Collision Damage Waiver - CDW       Optional   LDAR     25.00 EUR      2,000.00 EUR

   Collision Damage Waiver - CDW       Optional   ECMR     12.13 EUR      600.00 EUR

   Collision Damage Waiver - CDW       Optional   LWAR     25.00 EUR      2,000.00 EUR

        Peace Of Mind - POM            Optional   ALL    NOT AVAILABLE   NOT AVAILABLE

  Personal Accident Insurance - PAI    Optional   ALL      2.60 EUR
Super Collision Damage Waiver - SCDW   Optional   ECAR     14.62 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   LDMR   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   FKMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   FDAR     24.36 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   LWAR   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   FVMR     24.36 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   CDAR     19.60 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   SVMR     24.36 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   IDMR     20.56 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   FWMR     24.36 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   EZMR     14.62 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   LKMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   LDAR   NOT AVAILABLE   NOT AVAILABLE
Super Collision Damage Waiver - SCDW   Optional   IVMR     20.56 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   EKMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   IKMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   SDMR     20.56 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   SWMR     20.56 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   LWMR   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   IPMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   SKMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   SPMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   CDMR     19.60 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   MBMN     14.62 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   FWAR     24.36 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   CWMR     19.60 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   ECMR     14.62 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   CCMR     19.60 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   SDAR     20.56 EUR         Zero

Super Collision Damage Waiver - SCDW   Optional   PKMN   NOT AVAILABLE   NOT AVAILABLE

Super Collision Damage Waiver - SCDW   Optional   FDMR     24.36 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   ECAR     15.94 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   ECMR     15.94 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   CDMR     21.38 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   CCMR     21.38 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   CDAR     21.38 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   MBMN     15.94 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   CWMR     21.38 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   EZMR     15.94 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   EKMN   NOT AVAILABLE   NOT AVAILABLE

    Super Peace Of Mind - SPOM         Optional   IKMN   NOT AVAILABLE   NOT AVAILABLE

    Super Peace Of Mind - SPOM         Optional   IDMR     22.43 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   SDMR     22.43 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   FDAR     26.57 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   SVMR     26.57 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   FWAR     26.57 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   FDMR     26.57 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   IVMR     22.43 EUR         Zero

    Super Peace Of Mind - SPOM         Optional   SKMN   NOT AVAILABLE   NOT AVAILABLE
Super Peace Of Mind - SPOM   Optional   FVMR       26.57 EUR              Zero

Super Peace Of Mind - SPOM   Optional   FWMR       26.57 EUR              Zero

Super Peace Of Mind - SPOM   Optional   FKMN    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   SWMR       22.43 EUR              Zero

Super Peace Of Mind - SPOM   Optional   SDAR       22.43 EUR              Zero

Super Peace Of Mind - SPOM   Optional   LDMR    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   IPMN    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   PKMN    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   LKMN    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   LDAR    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   SPMN    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   LWMR    NOT AVAILABLE         NOT AVAILABLE

Super Peace Of Mind - SPOM   Optional   LWAR    NOT AVAILABLE         NOT AVAILABLE

    Theft Waiver - THW       Optional   ECMR        8.08 EUR           600.00 EUR
    Theft Waiver - THW       Optional   CDMR       11.04 EUR           850.00 EUR
    Theft Waiver - THW       Optional   ECAR        8.08 EUR           600.00 EUR
    Theft Waiver - THW       Optional   IVMR       11.58 EUR           950.00 EUR
    Theft Waiver - THW       Optional   IDMR       11.58 EUR           950.00 EUR
    Theft Waiver - THW       Optional   EZMR        8.08 EUR           600.00 EUR
    Theft Waiver - THW       Optional   CDAR       11.04 EUR           850.00 EUR
    Theft Waiver - THW       Optional   SDMR       11.58 EUR           950.00 EUR
    Theft Waiver - THW       Optional   CCMR       11.04 EUR           850.00 EUR
    Theft Waiver - THW       Optional   MBMN        8.08 EUR           600.00 EUR
    Theft Waiver - THW       Optional   CWMR       11.04 EUR           850.00 EUR
    Theft Waiver - THW       Optional   SDAR       11.58 EUR           950.00 EUR
    Theft Waiver - THW       Optional   SVMR       13.83 EUR           1,150.00 EUR

    Theft Waiver - THW       Optional   PKMN   Included in the rate    3,500.00 EUR

    Theft Waiver - THW       Optional   LDMR       16.67 EUR           2,000.00 EUR
    Theft Waiver - THW       Optional   FWAR       13.83 EUR           1,250.00 EUR
    Theft Waiver - THW       Optional   LDAR       16.67 EUR           2,000.00 EUR
    Theft Waiver - THW       Optional   LKMN   Included in the rate    3,500.00 EUR

    Theft Waiver - THW       Optional   SWMR       11.58 EUR           950.00 EUR

    Theft Waiver - THW       Optional   LWMR       16.67 EUR           2,000.00 EUR
    Theft Waiver - THW       Optional   IKMN   Included in the rate    1,750.00 EUR

    Theft Waiver - THW       Optional   SPMN   Included in the rate    2,750.00 EUR

    Theft Waiver - THW       Optional   FKMN   Included in the rate    2,250.00 EUR

    Theft Waiver - THW       Optional   LWAR       16.67 EUR           2,000.00 EUR
    Theft Waiver - THW       Optional   SKMN   Included in the rate    2,250.00 EUR

    Theft Waiver - THW       Optional   FDAR       13.83 EUR           1,250.00 EUR
    Theft Waiver - THW       Optional   FDMR       11.58 EUR           1,250.00 EUR

    Theft Waiver - THW       Optional   FWMR       13.83 EUR           1,250.00 EUR
         Theft Waiver - THW            Optional   FVMR       13.83 EUR          1,150.00 EUR
         Theft Waiver - THW            Optional   IPMN   Included in the rate   2,750.00 EUR

         Theft Waiver - THW            Optional   EKMN   Included in the rate   1,250.00 EUR

Windscreen And Tyres Insurance - WWI   Optional   ECMR        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   MBMN        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CDMR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LDAR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IVMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SVMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FDMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SDAR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FVMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   ECAR        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SWMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CWMR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CDAR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SDMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   EZMR        3.76 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   CCMR        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IDMR        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   EKMN        4.14 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SKMN        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LDMR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LWAR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FDAR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IPMN        4.93 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FWMR        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FKMN        4.93 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   IKMN        4.34 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   SPMN        4.56 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LWMR        4.92 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   LKMN        5.43 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   PKMN        4.97 EUR              n/a

Windscreen And Tyres Insurance - WWI   Optional   FWAR        4.56 EUR              n/a
Benin
Additional Driver Policy
Additional drivers fee is 27.44 EUR per rental, incl vat. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is 21 years for car group EDMR. Minimum rental age is 23 years for car groups CDMR-IDMR-
SVMR-SFMR-FVMR. There is no maximum rental age. Young drivers surcharge is 15.24 EUR per day, incl vat, for
the first 10 rental days only.
Cross Border Policy
Cross border travel is not permitted.
Delivery / Collection
Delivery and collections are permitted on request only and charges will be advised at the time of booking.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of two years.
One Way Rentals
One way rentals are permitted for all cars in Benin. International one way rentals are not permitted.
Out of Hours Policy
Out of hours pickups and returns are available on request only.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Eurocard/Mastercard/Visa). Debit cards are not
accepted (Visa Delta/Switch). Cash rentals are not accepted. Travellers cheques are not accepted. Eurocheques
are not accepted. A credit card is always required for deposits, and the deposit is held on the card until the vehicle
is returned. The deposit required is the full rental value including fuel costs of 20 percent.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges of 0.71 EUR per litre, excl vat, for unleaded and 0.61 EUR per litre, excl vat, for diesel.
Roadside Assistance
Roadside assistance is available for all rentals. The roadside assistance emergency telephone number for rentals
within France is 0800 131 211 and for rentals outside of France call +33 1 4993 7361.
Special Equipment
Child infant seats (CSI) are available at a cost of 15.24 EUR per rental. Suitability is 0-4 years of age. Child toddler
seats (CST) are available at a cost of 15.24 EUR per rental. Suitability is 1-3 years of age. Child booster seats
(BST) are available at a cost of 15.24 EUR per rental. Suitability is upto 10 years of age or over 15 kilos. - GPS
Navigation system - not available - Luggage rack - not available - Snow chains/tyres - not available - Ski rack/Snow
box - not available - Winter equipped vehicle - not available - Mobile phones - not available To book the child infant
seat please contact the branch directly and add remarks in the reservation screen. Child booster seats are
available on freesale. All costs are excluding vat.
Surcharges
Premium location fee is 17.00 EUR per rental, incl vat.
Tax
18 Percent
Benin
           Insurance Name                 Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                           Optional                                            Week       Month

    Collision Damage Waiver - CDW          Mandatory      B      EDMR   7.62 EUR, excl vat                          750.00 EUR

    Collision Damage Waiver - CDW          Mandatory       K     SVMR   10.67 EUR, excl vat                         1500.00 EUR

    Collision Damage Waiver - CDW          Mandatory      D      IDMR   7.62 EUR, excl vat                          750.00 EUR



    Collision Damage Waiver - CDW          Mandatory      R      IFMR   10.67 EUR, excl vat                         1500.00 EUR

    Collision Damage Waiver - CDW          Mandatory      C      CDMR   7.62 EUR, excl vat                          750.00 EUR

    Collision Damage Waiver - CDW          Mandatory       S     FVMR   10.67 EUR, excl vat                         1500.00 EUR

   Personal Accident Insurance - PAI       Mandatory      ALL    ALL    5.34 EUR, excl vat

 Super Collision Damage Waiver - SCDW       Optional      D      IDMR   10.67 EUR, excl vat                            Zero

 Super Collision Damage Waiver - SCDW       Optional       K     SVMR   13.72 EUR, excl vat                            Zero

 Super Collision Damage Waiver - SCDW       Optional       S     FVMR   13.72 EUR, excl vat                            Zero

 Super Collision Damage Waiver - SCDW       Optional      C      CDMR   10.67 EUR, excl vat                            Zero

 Super Collision Damage Waiver - SCDW       Optional      R      IFMR   13.72 EUR, excl vat                            Zero

 Super Collision Damage Waiver - SCDW       Optional      B      EDMR   10.67 EUR, excl vat                            Zero

Super Personal Accident Insurance - TTC     Optional      ALL    ALL    8.38 EUR, excl vat

         Theft Protection - TP             Mandatory      R      IFMR   4.57 EUR, excl vat                          1500.00 EUR




         Theft Protection - TP             Mandatory       K     SVMR   4.57 EUR, excl vat                          1500.00 EUR

         Theft Protection - TP             Mandatory       S     FVMR   4.57 EUR, excl vat                          1500.00 EUR


         Theft Protection - TP             Mandatory      B      EDMR   3.05 EUR, excl vat                          750.00 EUR

         Theft Protection - TP             Mandatory      D      IDMR   3.05 EUR, excl vat                          750.00 EUR


         Theft Protection - TP             Mandatory      C      CDMR   3.05 EUR, excl vat                          750.00 EUR
Bosnia and Herzegovina
Additional Driver Policy
Additional drivers are free of charge - there is no maximum number of additional drivers allowed.
Age Requirements
Minimum age is 21 years for all cars. There is no maximum age and no young drivers charge.
Cross Border Policy
Customers are allowed to travel with the rented vehicle everywhere in Europe but not into Ex-USSR countries.
Customers can drive into former Ex-Yugoslavia countries (which is Serbia, and including Kosovo, Albania and
Montenegro). Green Card Insurance is included in all rates for all car groups. Bosnian insurances do not cover the
rented vehicle when travelling through Kosovo. Additional cross border insurance has to be purchased at the
border if driving through Kosovo.
Delivery / Collection
Available on freesale - 10 kms free in town, then it is EUR 30.00 + tax for 100 kms (out of town) (thus EUR 30.00
for 110 kms-10 free plus 100kms). Then after 110 kms, there is a charge of EUR 0.3 + tax for each additional KM.
Delivery & Collection is not available out of hours.
License Requirements
Driving licence must have been held for at least 2 years for all cars. An international driving permit is required.
One Way Rentals
Sarajevo locations both ways and for all car groups. Free of charge between Sarajevo locations for all cars.
Domestic one ways must be pre-booked and there is a 2 day minimum length of rental required. International one
ways are not allowed.
Out of Hours Policy
Not available.
Payment Policy
Acceptable methods of payment are: Visa, Diners, Mastercard, Amex & National Vouchers. Cash is also accepted
for all cars with 1 credit card at time of pickup. A deposit of the total rental price plus 50% is required for cash &
credit card payments.
Refuelling Policy
There is a refuelling charge of EUR 5.00 + tax per rental.
Roadside Assistance
Accident Procedure: Accident report is necessary in case of accident and for major accidents, a police report is
requested. Breakdown Procedure: Customer will be advised of this at time of pickup.
Special Equipment
available for EUR 30.00 + tax per rental on request, but these are not bookable in the system (please add comment
to the remarks if this item is required). Toddler Seat - CST (4 - 7 years) - EUR 30.00 + tax per rental - On Request
Luggage Rack - LUG - EUR 30.00 + tax per rental - On Request. Ski Rack - SKR - EUR 30.00 + tax per rental - On
Request. Only available from 15th October to 31st March. Snow Chains - SNO - Free of Charge - only available
from 15th October to 31st March - On Request. Car Phone -PHN (Mobitel with limited calls) - EUR 70.00 + tax per
rental - On Request. All cars are equipped with winter tyres from 15th October to 31st March. All equipment is
available for all cars and at all locations. For all child seat requests - the age of the child is required at the time of
reservation.
Surcharges
Airport Surcharge: EUR 15.00 + tax per rental.
Tax
17%
Bosnia and Herzegovina
      Insurance Name            Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                 Optional                                            Week       Month

Collision Damage Waiver - CDW     Optional      B      CWMR   7.20 EUR, excl vat                          120.00 EUR

Collision Damage Waiver - CDW     Optional       E     IDMR   8.20 EUR, excl vat                          140.00 EUR

Collision Damage Waiver - CDW     Optional       S     SFMR   10.20 EUR, excl vat                         240.00 EUR

Collision Damage Waiver - CDW     Optional      E1     IDAR   8.20 EUR, excl vat                          140.00 EUR

Collision Damage Waiver - CDW     Optional      A1     EDAR   7.20 EUR, excl vat                          90.00 EUR




Collision Damage Waiver - CDW     Optional      B1     CCMR   7.20 EUR, excl vat                          120.00 EUR

Collision Damage Waiver - CDW     Optional      G      PDMR   10.20 EUR, excl vat                         300.00 EUR



Collision Damage Waiver - CDW     Optional       K     FDMR   10.20 EUR, excl vat                         240.00 EUR

Collision Damage Waiver - CDW     Optional      D      SDMR   10.20 EUR, excl vat                         240.00 EUR

Collision Damage Waiver - CDW     Optional      A      EDMR   7.20 EUR, excl vat                          90.00 EUR

Collision Damage Waiver - CDW     Optional      T1     LFMR   10.20 EUR, excl vat                         300.00 EUR



Collision Damage Waiver - CDW     Optional      D      ICMR   8.20 EUR, excl vat                          140.00 EUR

Collision Damage Waiver - CDW     Optional      H      SVMR   10.20 EUR, excl vat                         240.00 EUR

Collision Damage Waiver - CDW     Optional      B2     CBMR   7.20 EUR, excl vat                          120.00 EUR

Collision Damage Waiver - CDW     Optional       J     LDMR   10.20 EUR, excl tax                         300.00 EUR
Botswana
Additional Driver Policy
The additional driver charge is BWP 175.00 + tax per rental. There is no limit to the maximum number of additional
driver's allowed per rental.
Age Requirements
The minimum age is 23 years for all cars. There is no maximum age limit. There is no young driver's charge.
Cross Border Policy
Vehicles are allowed to cross the border into Lesotho, South Africa and Namibia. All vehicles are not allowed into
Angola, Zambia, Mozambique and Zimbabwe. Written authorization must be requested at time of reservation for all
cross border travelling and a cross border fee of BWP 700.00 will apply. A border permit is required upon entering
any neighboring countries. All Cross Border documentation is to be left in the glove compartment or handed to a
National/Alamo representative. A penalty/fee of BWP 400.00 + tax may be levied if the documentation is not
produced/found. National/Alamo will not be held responsible if a renter is refused entry into another country.
Delivery / Collection
25km is charge at BWP 7.00 + tax for each additional km). Out of hours: available between 18:00 and 08:00 on
weekdays and from 12:00 on Saturdays and 08:00 on Mondays. A minimum fee of BWP 380.00 + tax is charged
for after hour deliveries and collections up to 25kms (over 25km is charge at BWP 7.00 + tax for each additional
km).
License Requirements
Driver's licence must be held for at least 2 years for all cars. An international driving permit is required - licences
must be written in English with photo ID.
One Way Rentals
5000.00 + tax. Botswana to Swaziland: BWP 1000.00 + tax. Botswana to South Africa: BWP 1000.00 + tax.
Botswana to Lesotho: BWP 1000.00 + tax. Minimum length of rental is 1 day. All cars are allowed for International
One Ways.
Out of Hours Policy
No after Hours charge applies in Botswana.
Payment Policy
Acceptable methods of payment are: Visa, Diners, MasterCard, Amex, National Vouchers, National Charge Card,
Travellers Cheques and Eurocheques. Cash is only accepted to pay the deposit. The deposit amount is BWP
1632.00 + 20% estimated rental charges.
Refuelling Policy
A tank of fuel can be purchased by the customer at point of rental at the prevailing fuel price. There is no re-
embersement for excess fuel left over at the end of the rental.
Roadside Assistance
All details will be provided to the customer at time of pick up.
Special Equipment
Infant Seat (CSI) - BWP 200.00 + tax per rental. On Request. Suitable for 0 - 12 months. Baby Seat (CSB) - BWP
200.00 + tax per rental. On Request. Suitable for 1 - 3 years. For all child seats, the age of the child/ren must be
given at time of booking.
Surcharges
tax is applicable to all rentals. This fee is subject to increase from time to time. Fine Handling Fee: BWP 180.00 +
tax (Paid locally if applicable) Claim Handling Fee: In the event of an accident/damage to or loss/theft of a vehicle,
a fee of BWP 500.00 + tax is levied per accident. This fee is paid locally and covers administration costs and
assessors fee.
Tax
12%


                                           (Blank for formatting purposes)
Botswana
          Insurance Name               Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per    Deductable
                                        Optional                                            Week       Month

   Collision Damage Waiver - CDW         Optional       J     EDMN   54.55 BWP, excl vat                         6,545.46 BWP


   Collision Damage Waiver - CDW         Optional      A      ECMN   54.55 BWP, excl vat                         6,545.46 BWP

   Collision Damage Waiver - CDW         Optional       F     SDAR   70.00 BWP, excl vat                         7,200.00 BWP

   Collision Damage Waiver - CDW         Optional      V      IMMR   70.00 BWP, excl vat                         7,200.00 BWP

   Collision Damage Waiver - CDW         Optional      D      IDAR   67.64 BWP, excl vat                         6,545.45 BWP




   Collision Damage Waiver - CDW         Optional      W      CFNR   76.36 BWP, excl vat                         10,472.73 BWP

   Collision Damage Waiver - CDW         Optional      B      CDMR   59.09 BWP, excl vat                         6,545.45 BWP




   Collision Damage Waiver - CDW         Optional       T     EDMR   57.27 BWP, excl vat                         6,545.45 BWP

   Collision Damage Waiver - CDW         Optional       E     SVMR   83.64 BWP, excl vat                         10,472.74 BWP


  Personal Accident Insurance - PAI      Optional      ALL    ALL    7.02 BWP, excl vat

Super Collision Damage Waiver - SCDW     Optional       J     EDMN   50.00 BWP, excl vat                             Zero



Super Collision Damage Waiver - SCDW     Optional      B      CDMR   51.82 BWP, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional      W      CFNR   87.27 BWP, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional      D      IDAR   55.45 BWP, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional       T     EDMR   50.00 BWP, excl vat                             Zero



Super Collision Damage Waiver - SCDW     Optional      V      IMMR   57.27 BWP, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional       F     SDAR   62.73 BWP, excl vat                             Zero


Super Collision Damage Waiver - SCDW     Optional       E     SVMR   91.82 BWP, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional      A      ECMN   50.00 BWP, excl vat                             Zero

     Super Theft Waiver - STHW           Optional       J     EDMN   28.18 BWP, excl vat                             Zero

     Super Theft Waiver - STHW           Optional      W      CFNR   84.56 BWP, excl vat                             Zero



     Super Theft Waiver - STHW           Optional      A      ECMN   28.18 BWP, excl vat                             Zero
Super Theft Waiver - STHW   Optional   B   CDMR   29.09 BWP, excl vat       Zero




Super Theft Waiver - STHW   Optional   V   IMMR   43.65 BWP, excl vat       Zero

Super Theft Waiver - STHW   Optional   F   SDAR   43.64 BWP, excl vat       Zero

Super Theft Waiver - STHW   Optional   E   SVMR   82.73 BWP, excl vat       Zero

Super Theft Waiver - STHW   Optional   T   EDMR   30.00 BWP, excl vat       Zero

Super Theft Waiver - STHW   Optional   D   IDAR   30.00 BWP, excl vat       Zero

   Theft Waiver - THW       Optional   J   EDMN   34.55 BWP, excl vat   6,545.46 BWP

   Theft Waiver - THW       Optional   E   SVMR   59.09 BWP, excl vat   10,472.73 BWP

   Theft Waiver - THW       Optional   T   EDMR   34.55 BWP, excl vat   6,545.46 BWP

   Theft Waiver - THW       Optional   A   ECMN   34.55 BWP, excl vat   6,545.46 BWP

   Theft Waiver - THW       Optional   D   IDAR   38.18 BWP, excl vat   6,545.46 BWP

   Theft Waiver - THW       Optional   B   CDMR   36.36 BWP, excl vat   6,545.46 BWP

   Theft Waiver - THW       Optional   W   CFNR   51.82 BWP, excl vat   10,472.73 BWP

   Theft Waiver - THW       Optional   F   SDAR   39.01 BWP, excl vat   7,200.00 BWP

   Theft Waiver - THW       Optional   V   IMMR   39.09 BWP, excl vat   8,509.01 BWP
Bulgaria
Additional Driver Policy
Addtitional driver's charge is 2.50 EUR + VAT per day (maximum of 25.00 EUR + VAT for the whole rental).
Maximum of 2 additional driver's per agreement allowed.
Age Requirements
Minimum rental age requirements are as follows: 21 years for car groups MDMR, ECMR, EFMR, CDMR, CFMR,
CCMR, CCAR and IDMR. 23 years for car groups SFMR, FFMR, FFAR, PDAR, FVMR and XFAR. There is no
maximum age limit. A young driver's surcharge of 25.00 EUR + VAT applies to anyone under 23 years of age.
Cross Border Policy
Travel outside Bulgaria is on Request only. Advance notice is required at point of reservation if the car is to be
driven out of the country as cross border documents need to be prepared. National Alamo vehicles cannot be
driven into and/or dropped off in any African, Asian or Middle-East countries, nor in Albania, Armenia, Azerbaijan,
Belarus, Georgia, Ireland, Kyrgyzstan, Moldova, Russia, Serbia (Kosovo only), Turkey, Ukraine or any island.
National Alamo vehicles may be driven but not dropped off in Andorra, Bosnia & Herzegovina*, Estonia, Latvia,
Lithuania, Macedonia*, Montenegro*, Portugal, Serbia (excl. Kosovo)* and the United Kingdom. Only vehicle
groups Economy Manual (A & B & B1) and Compact (C & C1 & C2) may be driven but not dropped off in Bosnia &
Herzegovina, Macedonia, Montenegro and Serbia (excl. Kosovo). An extra insurance of EUR 18.00 (excluding tax)
per day (plus CDW and TP) is mandatory and will be charged when driving into these countries. Driving in these
countries with any other vehicle group is prohibited. Should these restrictions be ignored, all insurance (Third Party
Liability, CDW, SCDW, TP, PAI), if accepted, shall be deemed null and void. The driver will be held fully
responsible in case of damage to, or loss of the vehicle and will bear all consequences, including the cost of
repatriation of the damaged vehicle. Cars can be driven into all EU countries. Additional documents required to
cross border are: Special Insurance / Green Card, extension of insurance for travel abroad and letter of
authorization issued by National location, additional charge of 25 Euro + VAT. For going abroad a period of 5 days
advance notice is required to obtain all clients’ data such as: a copy of their driving license and passport.
Delivery / Collection
During Office Hours: Within city limits up to 15 Km away radius of the National Location a fee of 15.00 EUR + VAT
will apply. Outside city limits, the renter will be charged 0.50 Euro per kilometer plus initial fee of 15.00 EUR + VAT.
If customer wishes to drop the car off at a hotel in a nearby town (up to 200 km away) e.g. Plovdiv & Pleven, then
this is allowed for an extra charge of EUR 60.00 + tax. Outside Office Hours: Charges are as mentioned above but
with an additional fee of 24.00 EUR + VAT if an employee of National is needed at this moment.
License Requirements
All EU licences are valid in Bulgaria as well as America, Canada, UK, Ireland, New Zealand, Australia etc. Military
driving licences are not allowed. The licence must have been held for at least one year. Non-Roman script licences
must have an International licence and their licence from country of domicile.
One Way Rentals
Domestic one way rentals are allowed for all car groups and cost as follows: Sofia Apt to Bourgas Apt (and vice
versa) - 100 Euro + VAT. Sofia Apt to Varna (and vice versa) - 100 Euro + VAT. Bourgas to Varna (and vice versa) -
50 Euro + VAT. One ways have to be pre-booked and the minimum length of rental must be at least 3 days.
International one-way rentals are available - Please refer to International One Way Program (IOWP). These groups
are not allowed for International One Way rentals: IDMR, FVMR, PDAR, and XFAR.
Out of Hours Policy
For Bourgas and Varna locations out of hours are on request. An additional fee of 24.00 EUR + VAT if an
employee of Alamo/National is needed at this moment. Drop off box available for Sofia Airport.
Payment Policy
Acceptable methods of payment are: Visa, MasterCard, National Charge Card, National Voucher, Diners Club and
Amex. (Travellers Cheques and Eurocheques are not accepted). Cash payments are accepted for car group
MDMR only - At the beginning of the rental, the client must leave the deposit of 1000.00 EUR if paying by cash. If
paying by credit card, the deposit for groups MDMR, ECMR, CDMR, CCMR, CCAR, CFMR, EFMR is 300 EUR, for
group IDMR is 500 EUR, for groups FVMR, SFMR, FFMR, FFAR is 600 EUR and for groups PDAR and XFAR is
800 EUR. At time of rental, credit cards must have available credit (funds) sufficient to pay/block the estimated
amount of rental charges plus an amount determined by National Alamo Bulgaria (depending on the car group) to
cover any incidental charges. The deposit will be unblocked automatically by the bank in 30 days after the day it
was held. If a payment has been made in this period, the rest will be unblocked in one day. For the prepaid rentals,
the available credit must be sufficient to block an amount determined by National Alamo Bulgaria (depending on
the car group) to cover any incidental charges. Payments are accepted in Euro and BGN (Leva).
Refuelling Policy
1.50 EUR + VAT per liter will apply. Fuel Purchase Option is available at the rental counter. For convenience, you
may purchase a tank of fuel from National Alamo at the time of rental at a price that is competitive with local fuel
stations.
Roadside Assistance
Breakdown Procedure: The driver must call the location from which the vehicle has been rented. Refunds of
expenses will be honored against the dealer's official invoice or registered workshop that has effected the repair. If
neccessary a replacement car will be provided within 24 hours. Accident Procedure: Customers must report the
accident immediately to the nearest police station and request a copy of the formal police accident report. A
replacement vehicle will be provided within 24 hours if the accident was not caused by the influence of alcohol or by
gross negligence of traffic rules. When renting, the customer will receive a list of available service stations, the
Head Office telephone number and a 24 hour call line in case of breakdown or accident.
Special Equipment
notice req. Booster Seat - BST - 2.50 EUR per day, maximum charge of 25.00 EUR per rental, on freesale & 24
Hrs notice req. SKI Rack - SKV - 2.50 EUR per day, maximum charge of 25.00 EUR per rental, on freesale & 24
Hrs notice req. Snow Chains - SNO - 2.50 EUR per day, maximum charge of 25.00 EUR per rental, on freesale &
24 Hrs notice req. Winter Equipped Vehicle - WIN - Available from November to March only and includes Snow
Tyres. On Freesale & Free of charge. GPS - EUR 6.00 per day, On Freesale. Deposit of EUR 100.00 required.
This equipment is available only for Sofia International Airport location. All special equipment is available for all cars
at all locations and prices above exclude VAT. All special equipment is available for one ways. No deposit is
required. All cars are provided with reflective jackets and first aid kit, it’s required by law. There is 20.00 Eur + VAT
replacement amount if lost or damaged. All cars are provided with jack and key. If lost or damaged, there are
110.00 Eur + VAT for replacement.
Surcharges
Airport Surcharge - 16.67 EUR + VAT per rental Winter Fee - EUR 10.00 + tax per rental (applicable from 1st Nov -
1st Mar)
Tax
20%
(Blank for formatting purposes)
Bulgaria
        Insurance Name            Mandatory or   Group   SIPP     Cost Per Day       Cost Per   Cost Per   Deductable
                                   Optional                                           Week       Month

  Collision Damage Waiver - CDW    Mandatory      C      CDMR   2.50 EUR, excl vat                         250.00 EUR


  Collision Damage Waiver - CDW    Mandatory      B      ECMR   2.50 EUR, excl vat                         250.00 EUR

  Collision Damage Waiver - CDW    Mandatory      S2     FFAR   4.00 EUR, excl vat                         600.00 EUR



  Collision Damage Waiver - CDW    Mandatory      A      MDMR   2.50 EUR, excl vat                         250.00 EUR

  Collision Damage Waiver - CDW    Mandatory      P2     XFAR   4.00 EUR, excl vat                         600.00 EUR




  Collision Damage Waiver - CDW    Mandatory      M      FVMR   4.00 EUR, excl vat                         600.00 EUR

  Collision Damage Waiver - CDW    Mandatory      C2     CCAR   2.50 EUR, excl vat                         250.00 EUR




  Collision Damage Waiver - CDW    Mandatory      B1     EFMR   2.50 EUR, excl vat                         250.00 EUR

  Collision Damage Waiver - CDW    Mandatory      P1     PDAR   4.00 EUR, excl vat                         600.00 EUR



  Collision Damage Waiver - CDW    Mandatory       E     IDMR   4.00 EUR, excl vat                         600.00 EUR

  Collision Damage Waiver - CDW    Mandatory      S1     FFMR   4.00 EUR, excl vat                         600.00 EUR




  Collision Damage Waiver - CDW    Mandatory      C1     CCMR   2.50 EUR, excl vat                         250.00 EUR

  Collision Damage Waiver - CDW    Mandatory      D      CFMR   2.50 EUR, excl vat                         250.00 EUR


  Collision Damage Waiver - CDW    Mandatory       S     SFMR   4.00 EUR, excl vat                         600.00 EUR
  Personal Accident Insurance - PAI    Optional   S2   FFAR   5.00 EUR, excl vat




  Personal Accident Insurance - PAI    Optional   C2   CCAR   3.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   B    ECMR   3.00 EUR, excl vat



  Personal Accident Insurance - PAI    Optional   B1   EFMR   3.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   E    IDMR   4.00 EUR, excl vat




  Personal Accident Insurance - PAI    Optional   P2   XFAR   5.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   D    CFMR   3.00 EUR, excl vat




  Personal Accident Insurance - PAI    Optional   S    SFMR   5.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   M    FVMR   5.00 EUR, excl vat


  Personal Accident Insurance - PAI    Optional   C    CDMR   3.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   S1   FFMR   5.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   A    MDMR   3.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   P1   PDAR   5.00 EUR, excl vat

  Personal Accident Insurance - PAI    Optional   C1   CCMR   3.00 EUR, excl vat

Super Collision Damage Waiver - SCDW   Optional   P1   PDAR   15.60 EUR, excl vat   Zero

Super Collision Damage Waiver - SCDW   Optional   C2   CCAR   7.20 EUR, excl vat    Zero

Super Collision Damage Waiver - SCDW   Optional   S1   FFMR   15.60 EUR, excl vat   Zero

Super Collision Damage Waiver - SCDW   Optional   D    CFMR   7.20 EUR, excl vat    Zero

Super Collision Damage Waiver - SCDW   Optional   B    ECMR   7.20 EUR, excl vat    Zero
Super Collision Damage Waiver - SCDW    Optional   A    MDMR   7.20 EUR, excl vat       Zero

Super Collision Damage Waiver - SCDW    Optional   B1   EFMR   7.20 EUR, excl vat       Zero

Super Collision Damage Waiver - SCDW    Optional   C    CDMR   7.20 EUR, excl vat       Zero

Super Collision Damage Waiver - SCDW    Optional   E    IDMR   15.60 EUR, excl vat      Zero

Super Collision Damage Waiver - SCDW    Optional   S2   FFAR   15.60 EUR, excl vat      Zero

Super Collision Damage Waiver - SCDW    Optional   S    SFMR   15.60 EUR, excl vat      Zero

Super Collision Damage Waiver - SCDW    Optional   M    FVMR   15.60 EUR, excl vat      Zero

Super Collision Damage Waiver - SCDW    Optional   C1   CCMR   7.20 EUR, excl vat       Zero

Super Collision Damage Waiver - SCDW    Optional   P2   XFAR   15.60 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   D    CFMR   7.20 EUR, excl vat       Zero

     Super Theft Waiver - STHW         Optional    C2   CCAR   7.20 EUR, excl vat      Zero

     Super Theft Waiver - STHW         Optional    S2   FFAR   15.60 EUR, excl vat     Zero

     Super Theft Waiver - STHW         Optional    B1   EFMR   7.20 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   P2   XFAR   15.60 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   A    MDMR   7.20 EUR, excl vat       Zero

     Super Theft Waiver - STHW          Optional   M    FVMR   15.60 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   C    CDMR   7.20 EUR, excl vat       Zero

     Super Theft Waiver - STHW          Optional   P1   PDAR   15.60 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   S1   FFMR   15.60 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   C1   CCMR   7.20 EUR, excl vat       Zero

     Super Theft Waiver - STHW          Optional   B    ECMR   7.20 EUR, excl vat       Zero

     Super Theft Waiver - STHW          Optional   S    SFMR   15.60 EUR, excl vat      Zero

     Super Theft Waiver - STHW          Optional   E    IDMR   7.20 EUR, excl vat       Zero

        Theft Waiver - THW             Mandatory   M    FVMR   4.00 EUR, excl vat    600.00 EUR

        Theft Waiver - THW             Mandatory   C2   CCAR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   B    ECMR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   A    MDMR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   E    IDMR   4.00 EUR, excl vat    600.00 EUR

        Theft Waiver - THW             Mandatory   S2   FFAR   4.00 EUR, excl vat    600.00 EUR

        Theft Waiver - THW             Mandatory   S1   FFMR   4.00 EUR, excl vat    600.00 EUR

        Theft Waiver - THW             Mandatory   B1   EFMR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   C1   CCMR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   C    CDMR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   P1   PDAR   4.00 EUR, excl vat    600.00 EUR

        Theft Waiver - THW             Mandatory   D    CFMR   2.50 EUR, excl vat    250.00 EUR

        Theft Waiver - THW             Mandatory   S    SFMR   4.00 EUR, excl vat    600.00 EUR
Theft Waiver - THW   Mandatory   P2   XFAR   4.00 EUR, excl vat   600.00 EUR
Burkina Faso
Additional Driver Policy
A fee 12.92 EUR Exc.VAT per additional driver, per day
Age Requirements
The minimum age requirement is 23 years. There is no maximum age limit. Young driver surcharge of 15.24 EUR
per day excluding VAT is applicable for ages 23 - 25 years on all car groups (for a maximum of 10 days).
Cross Border Policy
Vehicles are permitted to cross only into Mali .
Delivery / Collection
Delivery and collection is available on request. Delivery at Ouagadougou is free. delivery out of Ouagadougou is
charged at 0.46EUR per km. Charges will be advised at the time of booking.
License Requirements
Any current full drivers licence is accepted provided it has been held for a minimum of two (2) years. An
International Driving Licence is not required.
One Way Rentals
One way rentals within Burkina Faso are permitted.
Out of Hours Policy
An out of hours service is available on request. Charges will be advised at the time of booking. Delivery out of
hours and during bank holidays is charged at 15.24 EUR.
Payment Policy
Payment can be made using any major credit card - Visa, Amex, Diners, MasterCard etc. Cash payments are
accepted. Other methods of payment can be a National charge card or National vouchers. A credit card is always
required for deposits, which are held on the card until the vehicle is returned. For credit card and cash rentals the
deposit amount required is the length of the rental, insurance's and taxes.
Refuelling Policy
If the vehicle is not returned full of fuel. a refuelling charge of 7.62 EUR + VAT applies.
Roadside Assistance
Roadside Assistance is available to all customers on the following telephone number: +226 34 62 80
Special Equipment

Surcharges
Airport fee is 7.63 EUR plus VAT per rental. PAI is available at 5.34 EUR per day.
Tax
18%
Burkina Faso
        Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                     Optional                                     Week       Month

 Collision Damage Waiver - CDW        Optional      D      IDMR     7.62EUR                            765.00EUR

 Collision Damage Waiver - CDW        Optional      A      ECMR     7.62EUR                            765.00EUR

 Collision Damage Waiver - CDW        Optional      C      EXMR     7.62EUR                            765.00EUR


 Collision Damage Waiver - CDW        Optional      B      EDMR     7.62EUR                            765.00EUR

 Collision Damage Waiver - CDW        Optional       E     SDMR     9.14EUR                            1067.00EUR

Personal Accident Insurance - PAI     Optional      ALL    ALL      5.35EUR

      Theft Protection - TP           Optional      D      IDMR     3.05EUR                            765.00EUR


      Theft Protection - TP           Optional      B      EDMR     3.05EUR                            765.00EUR
      Theft Protection - TP           Optional       E     SDMR     9.14EUR                            1067.00EUR


      Theft Protection - TP           Optional      A      ECMR     3.05EUR                            765.00EUR
      Theft Protection - TP           Optional      C      EXMR     3.05EUR                            765.00EUR
Cameroon
Additional Driver Policy
Additional driver's charge is XAF 6000.00 + tax per rental. There is no limit to the number of additional driver's
allowed per rental.
Age Requirements
The minimum age is 21 years for all cars. There is no maximum age limit and no young driver's charge.
Cross Border Policy
responsible for the full value of the vehicle plus any other costs that arise due to this. Driving on non-paved roads is
not allowed.
Delivery / Collection
tax - On Request (Mon - Fri Only). The maximum distance for delivery & collections is 15 Kms. Not available out of
hours.
License Requirements
A full licence must have been held for at least 2 years for all cars. In international driving permit is not required.
Driving on non-paved roads is not allowed.
One Way Rentals
Domestic and International one ways are not allowed.
Out of Hours Policy
After Hours pick ups are available on request as follows: Douala DT: Sat - Sun only between 08:00 & 20:00 - Free
of Charge Douala Apt: Mon - Fri between 18:00 & 21:00, and Sat - Sun between 08:00 & 18:00 - Free of Charge.
After hours pick ups are also available on bank holidays (on request only) at an additional cost of XAF 10000.00 +
tax. After hours drop offs are not allowed as there is no drop box. The Customer can arrange an out of hours drop
off at time of pick up if required, as they will need to be met by a member of staff. Out of hours charge may apply.
Payment Policy
Acceptable methods of payment are: Visa, National Charge Cards, National Vouchers, Travellers Cheques and
Eurocheques. Cash is also accepted for all cars. Dimers, MasteCard and Amex are not accepted. A deposit of XAF
300000 to XAF 900000 is required depending on the car type. Cash deposits are accepted.
Refuelling Policy
All vehicles must be returned with the same amount of fuel as at the beginning of the rental, otherwise refuelling
charges will apply as follows: Diesel: Refuelling charge + fuel price per litre - XAF 630.00. (Pump Fuel price per litre
- XAF 525.00). Super Unleaded: Refuelling charge + fuel price per litre - XAF 720.00. (Pump fuel price per litre -
XAF 600.00). Please note: fuel prices are subject to change at any time.
Roadside Assistance
All details will be provided to the customer at time of pick up. A police report is required incase of an accident.
Special Equipment
No special equipment is available in Cameroon.
Surcharges
There are no surcharges.
Tax
19%
Cameroon
       Insurance Name            Mandatory or   Group   SIPP   Cost Per Day    Cost Per   Cost Per    Deductable
                                  Optional                                      Week       Month

Collision Damage Waiver - CDW      Optional       E     IDMR   8,000.00 XAF                          500,000.00 XAF


Collision Damage Waiver - CDW      Optional      D      SFND   8,000.00 XAF                          800,000.00 XAF

Collision Damage Waiver - CDW      Optional      G      PFND   9,000.00 XAF                          900,000.00 XAF

Collision Damage Waiver - CDW      Optional      A      EDMR   5,400.00 XAF                          300,000.00 XAF

Collision Damage Waiver - CDW      Optional       F     DDMR   8,000.00 XAF                          500,000.00 XAF


  Loss Damage Waiver - LDW         Optional      D      SFND   15,000.00 XAF
  Loss Damage Waiver - LDW         Optional      A      EDMR   10,000.00 XAF


  Loss Damage Waiver - LDW         Optional      G      PFND   16,000.00 XAF
  Loss Damage Waiver - LDW         Optional       E     IDMR   15,000.00 XAF


  Loss Damage Waiver - LDW         Optional       F     DDMR   15,000.00 XAF
     Theft Waiver - THW            Optional      A      EDMR   5,400.00 XAF                          300,000.00 XAF

     Theft Waiver - THW            Optional      D      SFND   8,000.00 XAF                          800,000.00 XAF

     Theft Waiver - THW            Optional      G      PFND   9,000.00 XAF                          900,000.00 XAF




     Theft Waiver - THW            Optional       E     IDMR   8,000.00 XAF                          500,000.00 XAF

     Theft Waiver - THW            Optional       F     DDMR   8,000.00 XAF                          500,000.00 XAF



   Third Party Liability - TPL    Mandatory             ALL
Croatia
Additional Driver Policy
days).
Age Requirements
The minimum rental age is 21 years for all cars except SDAR, SDMR and SVMR. For these cars the minimum age
is 24 years. There is no maximum age limit and no young driver's charge.
Cross Border Policy
Cars are permitted to be driven into: Albania, Montenegro, Bosnia and Serbia. An additional charge of EUR 10.00 +
tax per day applies. No additional documents are required. It is forbidden to drive into any other countries.
Delivery / Collection
Delivery and collection is available on request at a cost of EUR 15.00 + tax within the city limits (up to 15km). There
is an additional EUR 2.00 + tax for each KM out of the city limits (over 15kms). Delivery and collection is not
available out of hours.
License Requirements
A full clean driving licence must have been held for a minimum of 2 years for all cars prior to the rental. An
international driving permit is not required.
One Way Rentals
Domestic one ways are permitted between all stations and drop charges apply - see separate one way grid for the
charges. All cars are permitted for domestic one ways. International one ways are not allowed.
Out of Hours Policy
After hours reservations are available at all locations on freesale with an additional charge of EUR 30.00 + tax.
Payment Policy
Acceptable methods of payment are: Visa, Amex, Diners, MasterCard, National Charge Card, National Vouchers,
Travellers Cheques and Eurocheques. Cash is not accepted. A deposit of EUR 275.00 plus 20% of the estimated
rental charges is required, which is held on the credit card until the car is returned.
Refuelling Policy
Car must be returned with the same amount of fuel as time of pickup otherwise refuelling charges will apply. Full
details will be provided to the customer at time of pick up.
Roadside Assistance
Full details will be provided to the customer at time of pick up.
Special Equipment
Infant Seat - CSI (0 - 12 months / 0 - 13 kg) - EUR 5.00 + tax per day, with a maximum charge of EUR 50.00 + tax
per rental. Replacement amount is EUR 100.00. Baby Seat - CSB (1 - 3 years / 9 - 18 kg) - EUR 5.00 + tax per
day, with a maximum charge of EUR 50.00 + tax per rental. Replacement amount is EUR 100.00. Toddler Seat -
CST (4 - 7 years / 15 - 30 kg) - EUR 5.00 + tax per day, with a maximum charge of EUR 50.00 + tax per rental.
Replacement amount is EUR 100.00. Booster Seat - BST (up to 12 years / under 135 cms) - EUR 5.00 + tax per
day, with a maximum charge of EUR 50.00 + tax per rental. Replacement amount is EUR 100.00. Snow Tires -
SNT - EUR 7.00 + tax per day, with a maximum charge of EUR 100.00 + tax per rental. Replacement amount is
EUR 400.00. Navigation System - NVS - EUR 15.00 + tax per day, with a maximum charge of EUR 150.00 + tax
per rental. Replacement amount is EUR 300.00. All equipment except Snow Tires are on freesale. Equipment is
available for all cars and locations. Snow Tires are only available from 1st November to 31st March. Baby Seats
(CSB) are not loaded in the system, so if required please add this to the remarks on the reservation. For all child
seats the age of the child/ren is required at the time of rental.
Surcharges
Airport Surcharge - EUR 15.00 + tax per rental.
Tax
23%



      (Blank for formatting purposes)
Croatia
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   Collision Damage Waiver - CDW         Optional             SDAR    EUR 10.00                           EUR 1200.00
   Collision damage Waiver - CDW         Optional             DDAR    EUR 7.50                            EUR 650.00
   Collision Damage Waiver - CDW         Optional             CCMR    EUR 7.50                            EUR 650.00


   Collision Damage Waiver - CDW         Optional             IDMR    EUR 7.50                            EUR 800.00
   Collision Damage Waiver - CDW         Optional             SVMR    EUR 10.00                           EUR 1200.00


   Collision Damage Waiver - CDW         Optional             IMMR    EUR 7.50                            EUR 800.00
   Collision Damage Waiver - CDW         Optional             SDMR    EUR 10.00                           EUR 1200.00



   Collision Damage Waiver - CDW         Optional             CDMR    EUR 7.50                            EUR 650.00
   Collision Damage Waiver - CDW         Optional             EDMR    EUR 6.00                            EUR 350.00


Super Collision Damage Waiver - SCDW     Optional             CDMR    EUR 15.00                           EUR 150.00

Super Collision Damage Waiver - SCDW     Optional             EDMR    EUR 12.00                           EUR 100.00


Super Collision Damage Waiver - SCDW     Optional             SDAR    EUR 20.00                           EUR 300.00

Super Collision Damage Waiver - SCDW     Optional             SVMR    EUR 20.00                           EUR 300.00

Super Collision Damage Waiver - SCDW     Optional             CCMR    EUR 15.00                           EUR 150.00

Super Collision Damage Waiver - SCDW     Optional             IMMR    EUR 15.00                           EUR 200.00



Super Collision Damage Waiver - SCDW     Optional             SDMR    EUR 20.00                           EUR 300.00

Super Collision Damage Waiver - SCDW     Optional             IDMR    EUR 15.00                           EUR 200.00


Super Collision Damage Waiver - SCDW     Optional             DDAR    EUR 15.00                           EUR 150.00

        Theft Waiver - THW               Optional             SDAR    EUR 5.00                            EUR 1200.00
        Theft Waiver - THW               Optional             IDMR    EUR 4.00                            EUR 800.00
        Theft Waiver - THW               Optional             CCMR    EUR 4.00                            EUR 650.00




        Theft Waiver - THW               Optional             EDMR    EUR 3.00                            EUR 350.00
        Theft Waiver - THW               Optional             CDMR    EUR 4.00                            EUR 650.00
        Theft Waiver - THW               Optional             SDMR    EUR 5.00                            EUR 1200.00
  Theft Waiver - THW           Optional         SVMR   EUR 5.00   EUR 1200.00
  Theft Waiver - THW           Optional         IMMR   EUR 4.00   EUR 800.00
  Theft Waiver - THW           Optional         DDAR   EUR 4.00   EUR 650.00
Third Party Liability - TPL   Mandatory   All    All
Cyprus
Additional Driver Policy
Additional driver's charge is EUR 4.00 + tax per day. A maximum of two additional drivers are allowed per rental.
Age Requirements
The minimum rental age is 21 years for all cars. A young driver's charge of EUR 4.00 + tax per day applies to
driver's aged 21 to 24 years. The maximum age limit is 69 years for all cars
Cross Border Policy
Cars are not allowed to leave Cyprus.
Delivery / Collection
Delivery and collections are available as follows: On Request within the city - Free of charge during opening hours
within 20kms. Over 20kms there is a charge of EUR 10.00 + tax. Outside the city there is an extra charge of EUR
25.00 + tax. Also available to Pier with an extra charge of EUR 15.00 + tax each way. Delivery and collections are
not available out of hours.
License Requirements
A full driving licence must have been held for at least 3 years for driver's aged between 21 & 25 years and at least
1 year for driver's aged over 25 years. An International Driving Permit is required if the licence is not written in
English or Latin alphabet characters.
One Way Rentals
Domestic one ways are allowed between all locations in Cyprus at a cost of EUR 35.00 + tax. One ways between
locations in the same city are free of charge. A minimum length of rental of 3 days is required. International one
ways are not permitted.
Out of Hours Policy
Out of hours are available at all locations, on request at a cost of EUR 8.45 + tax.
Payment Policy
Acceptable methods of payment are: Visa, American Express, Diners, MasterCard, National Charge Cards,
National Vouchers, Travellers Cheques and Eurocheques. Cash is not accepted. A deposit of EUR 275.00 plus
20% of the estimated rental charges is required, which is held on the credit card until the vehicle is returned.
Refuelling Policy
Cars must be returned with the same amount of fuel as time of pickup, otherwise refuelling charges will apply as
follows: Diesel = EUR 1.02 + tax per litre (pump price) or EUR 1.17 + tax per litre (refuelling charge price per litre).
Super Unleaded = EUR 0.97 + tax per litre (pump price) or EUR 1.11 + tax per litre (refuelling charge price per
litre). Unleaded - EUR 0.91 + tax per litre (pump price) or EUR 1.04 + tax per litre (refuelling charge price per litre).
Roadside Assistance
Full details will be provided to the customer at time of pick up. In case of an accident a Police report must be
completed.
Special Equipment
+ tax per rental. A replacement amount (deposit) of EUR 70.00 + tax is required. Child/Baby Seat - CSB (1 - 3
years / 9 - 18kgs) - EUR 5.00 + tax per day with a maximum charge of EUR 35.00 + tax per rental. A replacement
amount (deposit) of EUR 70.00 + tax is required. Child/Toddler Seat - CST (4 - 7 years / 15 - 30kgs) - EUR 5.00 +
tax per day with a maximum charge of EUR 35.00 + tax per rental. A replacement amount (deposit) of EUR 70.00
+ tax is required. All child seats are on request and available from all locations. All child seats are available for all
cars except CFMN and IFMN. The age of the child/ren must be advised at time of reservation. Equipment is
available for one way rentals.
Surcharges
Airport Charge - EUR 13.05 + tax per rental.
Tax
15%
Cyprus
Insurance Name   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                  Optional                                     Week       Month

     LDW           Optional      B      MDMN   Euro 11.00                           Euro 300.00
     LDW           Optional      B      ECMN   Euro 11.00                           Euro 300.00
     LDW           Optional      C      MCMR   Euro 11.00                           Euro 300.00


     LDW           Optional      A      MCMN   Euro 11.00                           Euro 300.00
     LDW           Optional       L     EDMR   Euro 11.00                           Euro 300.00
     LDW           Optional      G      CFMN   Euro 11.00                           Euro 300.00
     LDW           Optional      N      IVAR   Euro 15.00                           Euro 1000.00




     LDW           Optional      D      ECMR   Euro 11.00                           Euro 300.00
     LDW           Optional      R      ITMR   Euro 15.00                           Euro 1000.00



     LDW           Optional       E     CDMR   Euro 11.00                           Euro 300.00
     LDW           Optional      H      FFMR   Euro 15.00                           Euro 1000.00



     LDW           Optional       F     CDAR   Euro 11.00                           Euro 300.00
     LDW           Optional       E     CCMR   Euro 11.00                           Euro 300.00
     LDW           Optional       K     IFMR   Euro 15.00                           Euro 1000.00

     LDW           Optional       P     SVMR   Euro 15.00                           Euro 1000.00



     LDW           Optional      D2     EDAR   Euro 11.00                           Euro 300.00
     LDW           Optional      F2     CCAR   Euro 11.00                           Euro 300.00




    SLDW           Optional      All     All    Euro 6.90                            Euro 50.00
     TPL          Mandatory      All     All


    WWI            Optional      All     All    Euro 4.60
Czech Republic
Additional Driver Policy
Additional drivers will be charged EUR 25.00 + tax per driver per rental.
Age Requirements
Minimum rental age is 21 for car groups EDMN, DDMR, CDMR, CDAR and EDMR. For all other groups the
minimum age is 25. There is no maximum age limit. No young driver fee, however it is mandatory for driver's under
23 years of age to purchase LDW.
Cross Border Policy
Driving into Romania, Bulgaria, former countries of USSR and Yugoslavia is not allowed. If the car is taken into
these countries, the driver will be responsible in the event of theft of the car and for all damage to the car, even if
LDW has been purchased. Cross border travel is allowed for all cars at no extra cost.
Delivery / Collection
Delivery and collection is available during office hours only and cost as follows: In town (up to 20Kms) is EUR 20.00
+ tax. Out of Town (over 20 kms) is EUR 25.00 + tax, plus EUR 0.5 + tax for each additional km. Delivery &
collections to all ACCOR Hotels are free of charge.
License Requirements
A full valid license which has been held for a minimum of one year is required for all cars. An international driving
permit is not required.
One Way Rentals
Domestic one ways are free of charge between all locations. A minimum length of rental of 1 day is required.
International one ways are not allowed.
Out of Hours Policy
Out of hours pick ups are available on request at Prague Airport only (until midnight) at a cost of EUR 30.00 + tax,
provided that the reservation includes exact flight and arrival information. Out of hours drop offs are only permitted
at Prague Airport.
Payment Policy
Acceptable methods of payment are: Amex, Visa, Diners, MasterCard/Eurocard, National Vouchers, National
Charge Cards, Travellers Cheque and Cash. A deposit of EUR 275.00 plus 20% of the estimated rental charges is
required, which will be held on the credit card until the card is returned. Cash deposits are not accepted.
Refuelling Policy
Car is supplied with a full tank. Return full or refuelling charges apply at a rate of EUR 1.60 per litre. Please note
that fuel prices are subject to change at any time.
Roadside Assistance
Details will be provided to the customer at time of pickup.
Special Equipment
year olds) - EUR 20.00 + tax per rental. Toddler Seat CST (suitable for 4 - 7 year olds) - EUR 20.00 + tax per
rental. Booster Seats BST (suitable for children under 135 cms or up to 12 years old) - EUR 15.00 + tax per rental.
Snow chains SNO - EUR 15.00 + tax per rental. Snow Tyres STR - EUR 7.00 + tax per day for all car groups. The
maximum charge is EUR 50.00 + tax per rental for all cars. Ski Rack SKR - EUR 45.00 + tax per rental. Luggage
Rack LUG - EUR 20.00 + tax per rental. Bicycle Rack BYC - EUR 13.00 + tax per rental. Trailer Hitch TRH are
available free of charge. Satellite Navigation NVS - EUR 10.00 + tax per day. Replacement amount is EUR 750.00.
All equipment is on request and is available at all locations. Satellite Navigation is not available for one way rentals.
Baby seats (CSB) and Bicycle Racks (BYC) are not loaded in the system - if required please add to the
remarks/notes on the reservation.
Surcharges
Airport surcharge is: 19% + tax for Prague Apt, 10% + tax for Brno Apt, 8% + tax for Ostrava Apt. Vehicle Licence
Fee (Road Fee) is EUR 2.30 + tax per day. In case of loss of car documents and car keys, an extra charge of EUR
100.00 + tax will apply. And for the loss of the radio panel a charge of EUR 250.00 + tax will apply. These charges
are payable locally.
Tax
20%
Czech Republic
         Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                      Optional                                     Week       Month

    Loss Damage Waiver - LDW           Optional             CCMR    20.00 EUR                           400.00 EUR

    Loss Damage Waiver - LDW           Optional             SVMR    28.00 EUR                           600.00 EUR

    Loss Damage Waiver - LDW           Optional             EDMN    15.00 EUR                           400.00 EUR



    Loss Damage Waiver - LDW           Optional             PDMR    28.00 EUR                           600.00 EUR

    Loss Damage Waiver - LDW           Optional             JDMR    25.00 EUR                           500.00 EUR



    Loss Damage Waiver - LDW           Optional             LFAR    28.00 EUR                           600.00 EUR

    Loss Damage Waiver - LDW           Optional             PDAR    28.00 EUR                           600.00 EUR



    Loss Damage Waiver - LDW           Optional             SEMR    28.00 EUR                           600.00 EUR

    Loss Damage Waiver - LDW           Optional             MBMR    15.00 EUR                           400.00 EUR


    Loss Damage Waiver - LDW           Optional             SDMR    28.00 EUR                           500.00 EUR

    Loss Damage Waiver - LDW           Optional             EDMR    15.00 EUR                           400.00 EUR


    Loss Damage Waiver - LDW           Optional             CWMR    25.00 EUR                           500.00 EUR

    Loss Damage Waiver - LDW           Optional             IDMR    25.00 EUR                           500.00 EUR



    Loss Damage Waiver - LDW           Optional             IWMR    25.00 EUR                           500.00 EUR

    Loss Damage Waiver - LDW           Optional             DDMR    20.00 EUR                           400.00 EUR



    Loss Damage Waiver - LDW           Optional             CDMR    20.00 EUR                           400.00 EUR

    Loss Damage Waiver - LDW           Optional             CDAR    20.00 EUR                           600.00 EUR


    Loss Damage Waiver - LDW           Optional             SFMR    25.00 EUR                           500.00 EUR

 Personal Accident Insurance - PAI     Optional              ALL    3.78 EUR

Super Loss Damage Waiver - SLDW        Optional              ALL    10.00 EUR

     Third Party Liability - TPL      Mandatory              ALL
Denmark
Additional Driver Policy
Additional driver’s fee is DKK 76.00 per driver per rental, excl vat. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is as follows: 23 years: ECMN, CDMR, CCMR, EDMR, CWMR, IMMR, DXMR, DCMR,
DWMR, JMMR, 26 years: IDMR, SDMR, DDMR, CWAR, RWMR, SDAR, SMMR, RDMR, IWMR, SWMR, SWAR,
SMAR, FVMR, GVMR, SVMR, LVMR, WVMR, PVMN, PVMR, CDAR, LVAR, FVAR, IVMR, JVMR, 28 years:
MBMR, PDMR, PWMR, LDAR, PDAR, LEAR, XSAR, LWAR, XDAR. 28 years: National Only: MBMR, IFMR,
PDMR, CXAR, PWMR, MTMR, LDAR, SFAR, PDAR, LEAR, XSAR, LCAR, UTMR, UEMR, LWAR, XDAR. There
is no maximum age limit. Young drivers surcharge is DKK 76.00, excl vat, for drivers between 23-24 years of age.
Cross Border Policy
Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovak Republic, former USSR and former Yugoslavia is not
allowed. Insurance is not valid for any damage or theft in these countries and the customer will be liable for the
costs in these cases. If driving into Sweden or Norway, from November to March, it is mandatory to book Snow
Tyres.
Delivery / Collection
Delivery and collections are permitted within a 10km radius from the centre of Copenhagen to company and hotel
adresses at a cost of 360.00 DKK, plus vat. An additional 8.00 DKK plus VAT applies for each additional KM over
10km. Also available out of hours - On request only. Full driver ID and payment details are mandatory.
License Requirements
Customers must present a full and valid driving license which has been held for a minimum of one year. The rates
are not valid for Danish residents as they are based on tax free cars. For booking as Danish resident please visit
www.nationalcar.dk
One Way Rentals
Domestic One -Way Rentals are available between all locations at a cost of Dkk 360 + vat (Dkk 450 incl. Vat). The
only drop which is not charged is Copenhagen DT to Copenhagen Airport and vise versa. International one ways
are not allowed.
Out of Hours Policy
Out of hours pickups and returns are available on request at Airport locations only. There is no after hours charge.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). National chargecards are
accepted. Cash rentals are not accepted. A credit card is always required for deposits, and the deposit is held on
the card until the vehicle is returned. The deposit required on an inclusive product is approx 3,000 DKK higher than
the full rental cost and the deposit required on an exclusive product is between 15,000-20,000 higher than the full
rental cost and is dependant on the car type booked. Two credit cards are required when renting the following car
groups: PDMR, PWMR, FVAR, IFMR, LCAR, LDAR, LEAR, LWAR, LVAR, MTMR, PDAR, SFAR, UEMR, UTMR,
XDAR, XSAR and one of the credit cards presented must be either an American Express or Diners Club card and
must be in the same name.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges will apply.
Roadside Assistance
The station of pick up or our National HQ in Denmark is to be contacted in case of assistance. Both telephone
numbers are mentioned on the rental agreement.
Special Equipment
Child infant seats - CSI ( 0-12 months of age or up to 13 kilos) - 100.00 DKK per rental. Replacement amount is
500.00 DKK. On Freesale. Baby Seats - CSB (1 - 3 years or 9 - 18 kilos) - 100.00 DKK per rental. Replacement
amount is 500.00 DKK. On Freesale. Child toddler seats - CST (4 - 7 years or 15 - 30 kilos) - 100.00 DKK per
rental. Replacement amount is 500.00 DKK. On Freesale. Child booster seats - BST (under 135 cms or up to 12
years) - 100.00 DKK per rental. Replacement amount is 500.00 DKK. On Freesale. GPS navigation systems (NVS)
are available on freesale at a cost of 76.00 DKK per day, with a maximum charge of 2,560 DKK per rental.
Replacement amount if GPS is damaged or stolen is DKK 5,000. Snow tyres (STR) are available on request at a
cost of 600.00 DKK per day up to a maximum cost of 1800.00 DKK per rental with a 48 hour lead time. Snow tyres
are available for all car groups. Snow chains (SNO) are available on request at a cost of 200.00 DKK per rental
with a 48 hour lead time. Replacement amount is 500.00 DKK. Snow chains can only be booked if snow tyres are
also booked. Luggage rack - not available Ski rack/Snow box - not available Mobile phones - not available Winter
Equipped Vehicle - Not Available Baby seats (CSB) cannot be loaded into the system - if required, please add to
the remarks on the reservation. GPS is available for domestic one way rentals. Reflective jackets are not required
by law but are available in Denmark if required. Snow chains are available for all vehicles from 1st November to
31st March. According to the Danish Road Traffic Act, winter tyres are not mandatory. If driving to Sweden and
Norway from November to March, Alamo/National Denmark require their customers to reserve Snow Tyres. All
Surcharges
Airport fee is 316.00 DKK per rental, excl vat, at all airports in Denmark.
Tax
25 Percent.
Denmark
        Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                     Optional                                     Week       Month

   Loss Damage Waiver - LDW           Optional      ALL    ALL    140.00 DKK

Personal Accident Insurance - PAI     Optional      ALL    ALL     55.00 DKK

Young Loss Damage Waiver - YLDW       Optional      ALL    ALL     95.00 DKK                           1,500.00 DKK
Djibouti
Additional Driver Policy
Additional driver's are charged at USD 10.00 + tax per rental.
Age Requirements
The minimum rental age is: 21 years for car groups CCMR & CDMR. 25 years for car groups IFMR, FFMR, FVMR
& XVMR. There is no maximum age limit and no young driver's charge.
Cross Border Policy
Cross border travel is not permitted.
Delivery / Collection
Delivery and collection is available free of charge - in and out of town. Also available out of hours at a cost of USD
28.57 + tax per delivery/collection.
License Requirements
A clean valid driving licence must have been held for minimum of one year for car groups CCMR and CDMR and a
minimum of two years for all other cars. An international driving permit is not required.
One Way Rentals
Domestic one ways are allowed between all locations free of charge. International one ways are not allowed.
Out of Hours Policy
Not Available.
Payment Policy
Acceptable methods of payment are: Visa, National Charge Card, National Vouchers, Travellers Cheques,
Eurocheques & Cash. Amex, Diners & Mastercard are not accepted. A deposit of USD 275.00 plus 20% of the
estimated rental charges is required. Cash deposits are accepted.
Refuelling Policy
Cars must be returned with the same amount of fuel as provided at the beginning of the rental otherwise refuelling
charges may apply.
Roadside Assistance
Details will be provided to the customer at time of rental.
Special Equipment
There is no special equipment available.
Surcharges
There are no additional surcharges.
Tax
7%
Djibouti
  Insurance Name   Mandatory or   Group      SIPP     Cost Per Day   Cost Per Week   Cost Per    Deductable
                    Optional                                                          Month

     Pending         Pending      Pending   Pending     Pending                                 Pending
Estonia
Additional Driver Policy
Additional driver charge will be EUR 3.00 + vat per day, with a maximum charge of EUR 30.00 + tax per rental.
There is no maximum number of additional driver's allowed per rental.
Age Requirements
Minimum rental age is as follows: 21 years for car groups: ECMN, EDMR & CDMR. 25 years for car groups:
CDAR, CWMR, FVMR, IDAR, IDMR, IVMR, IWMR, LDAR, LFAR, SDAR, SDMR, SVMR, SWMR. There is no
maximum age limit. Young drivers fee - EUR 3.00 + tax per day for drivers aged less than 25 years old.
Cross Border Policy
Cross border into Russia is not allowed. An additional insurance must be purchased in case of travel into Baltic
countries (Lithuania and Latvia). Additional Border Crossing fee applies of EUR 6.50 + tax per agreement - this can
be purchased at the rental counter on arrival (if applicable).
Delivery / Collection
In Town: EUR 20.00 + Tax (up to 25km) - on request. Out of Town: EUR 64.00 + tax - on request. Delivery &
Collection is also allowed out of hours as above but with an out of hours charge of EUR 31.95 + tax.
License Requirements
EDMR, IDAR, IDMR, IVMR, IWMR. Three years for car groups: FVMR, LDAR, LFAR, SDAR, SVMR, SWMR,
SDMR. The residents of the following countries are required to have an International Driving Licence when driving
in Estonia: Albania, Algeria, Andorra, Argentina, Australia, Bangladesh, Belize, Benin, Botswana, Cambodia,
Canada, Chilecongo, Dominican Republic, Egypt, Fiji, Gambia, Gibralter, Grenada, Guatemala, Haiti, India,
Jamaica, Japan, Jordan, Kyrgystan, Laos, Lebanon, Lesotho, Madagascar, Malaysia, Malawi, Mali, Mauritania,
Namibia, New Caledonia, New Zealand, Papua New Guinea, Paraguay, Peru, Rwanda, Sierra Leone, Singapore,
Syria, Swaziland, Taiwan, Trinidad & Tobago, Tunisia, Turkey, Uganda, United States, West Samoa. Driving
Licences issued by the Peoples Republic of China must be accompanied by a notarised translation Instead of an
IDL.
One Way Rentals
other domestic one ways are EUR 45.00 + tax. There is a Domestic Penalty charge of EUR 128.00 + tax (paid
locally if applicable). This only applies if the car has not been left at a rental station (i.e. in the middle of nowhere in
Estonia). International one ways are allowed for all car groups between the following locations: Estonia to Riga
(Latvia): EUR 95.00 + tax. Estonia to Liepaja (Latvia): EUR 115.00 + tax. Estonia to Vilnius (Lithuania): EUR
160.00 + tax. Estonia to Palanga, Kaunas, Klaipeda (Lithuania): EUR 225.00 + tax. No other international one
ways are allowed.
Out of Hours Policy
After office hours charge is EUR 32.00 + Tax. Out of hours pick ups are allowed at all locations on Request. For
Parnu DT & Tartu DT, out of hours bookings are not allowed on Sunday's.
Payment Policy
All major Credit Cards accepted (Visa, Diners, MasterCard, Amex) National Charge Cards, National Vouchers,
Eurocheques & Travellers Cheques are also accepted. A deposit of 20% of the estimated rental charges plus EUR
275.00 + tax is applicable, which is held on the credit card until the car is returned. A second credit card is
mandatory for car group LFAR and this must be American Express. Cash deposits are not accepted.
Refuelling Policy
Customers must return the car with the same amount of fuel as provided at the start of the rental, otherwise
refuelling charges may apply.
Roadside Assistance
All details will be given to the customer at time of pick up.
Special Equipment
Infant Seat - CSI (0 - 12 months / 0 - 13 Kgs) - EUR 7.00 + tax per day with a maximum charge of EUR 35.00 +
tax. Replacement Amount is EUR 200.00 + tax. On Request. Toddler Seat - CST (1 - 3 years / 9 - 18 kg) - EUR
7.00 + tax per day with a maximum charge of EUR 35.00 + tax. Replacement Amount is EUR 200.00 + tax. On
Request. Child Seat - CSB (4 - 7 years) - EUR 7.00 + tax per day with a maximum charge of EUR 35.00 + tax.
Replacement Amount is EUR 200.00 + tax. On Request. This is not loaded in the system so if required, please add
to the remarks on the reservation. Booster Seat - BST (8 - 12 years) - EUR 7.00 + tax per day with a maximum
amount of EUR 35.00 + tax. Replacement Amount is EUR 200.00 + tax. On Request. Ski Rack (SKR) - EUR 5.00
+ tax per day, with a maximum charge of EUR 25.00 + tax. On Request. GPS - EUR 10.00 + tax per day, with a
maximum charge of EUR 70.00 + tax. Replacement Amount is EUR 320.00 + tax. On Freesale. Winter Equipped
Vehicle - (see Winter fee in Surcharges) MANDATORY from 1st November to 15th March (includes snow tyres).
This country does not provide reflective jackets and is not required by law to do so.
Surcharges
Airport surcharge is EUR 12.78 + tax per rental, except Tallinn Airport which is EUR 19.17 + tax per rental. Winter
fee = (WIEV) EUR 3.34 + tax per day - MANDATORY for all rentals from 1st November until 15th March (see
Winter Equipped Vehicle in Special Equipment). A Peak Period Surcharge of EUR 4.17 + tax per day applies from
10th July to 25th August - this is only applicable to Corporate Rates for National.
Tax
20%
Estonia
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  LDW         Optional       P     SWMR   Euro 25.00                           Euro 700.00


  LDW         Optional      D      IDMR   Euro 20.00                           Euro 700.00

  LDW         Optional       L     CDAR   Euro 15.00                           Euro 500.00



  LDW         Optional      G      IDAR   Euro 20.00                           Euro 700.00

  LDW         Optional       E     LFAR   Euro 30.00                           Euro 950.00



  LDW         Optional       K     CDMR   Euro 15.00                           Euro 500.00
  LDW         Optional      H      SVMR   Euro 30.00                           Euro 950.00


  LDW         Optional      C      CWMR   Euro 15.00                           Euro 500.00
  LDW         Optional       J     IVMR   Euro 20.00                           Euro 700.00




  LDW         Optional       F     FVMR   Euro 30.00                           Euro 950.00

  LDW         Optional      B      EDMR   Euro 10.00                           Euro 500.00




  LDW         Optional       I     IWMR   Euro 20.00                           Euro 700.00

  LDW         Optional      R      SDMR   Euro 25.00                           Euro 700.00


  LDW         Optional      A      ECMN   Euro 10.00                           Euro 500.00
  LDW         Optional      Q      SDAR   Euro 25.00                           Euro 700.00




   PAI        Optional      All     All    Euro 3.20
 SLDW         Optional      H      SVMR   Euro 25.00                            Euro 0.00


 SLDW         Optional      C      CWMR   Euro 12.50                            Euro 0.00
 SLDW         Optional      D      IDMR   Euro 17.22                            Euro 0.00
 SLDW         Optional       J     IVMR   Euro 17.22                            Euro 0.00
SLDW   Optional   G   IDAR   Euro 17.22   Euro 0.00




SLDW   Optional   L   CDAR   Euro 12.50   Euro 0.00
SLDW   Optional   B   EDMR   Euro 12.50   Euro 0.00




SLDW   Optional   F   FVMR   Euro 25.00   Euro 0.00

SLDW   Optional   P   SWMR   Euro 17.22   Euro 0.00
SLDW   Optional   E   LFAR   Euro 25.00   Euro 0.00

SLDW   Optional   K   CDMR   Euro 12.50   Euro 0.00
SLDW   Optional   R   SDMR   Euro 17.22   Euro 0.00
SLDW   Optional   A   ECMN   Euro 12.50   Euro 0.00
SLDW   Optional   I   IWMR   Euro 17.22   Euro 0.00
SLDW   Optional   Q   SDAR   Euro 17.22   Euro 0.00
Finland
Additional Driver Policy
The maximum number of additional drivers permitted per rental is unlimited. Additional drivers fee is 20.00 EUR
per rental, excl vat. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is 20 years for all car groups. There is no maximum rental age. Young drivers surcharge is
5.00 EUR per day, excl vat, for drivers between 20-24 years of age.
Cross Border Policy
the border into Estonia, Latvia, Lithuania and Russia, regardless of this rule, then they would be liable for the whole
purchase amount of the vehicle incase of theft. Cross border travel is permitted into Norway and Sweden only.
Cross border travel is not permitted without written permission from rental company first, which is granted on a
case by case basis, and is at their own discretion. No extra documents or advance notice is required for cross
border travel.
Delivery / Collection
Delivery and collections are permitted on freesale between Monday and Friday between 08:00 and 16:00 in larger
towns in Finland at a cost of 20.00 EUR, excl vat, within 10km of the location. There is an additional charge of 1.75
EUR, excl vat, for each additional km travelled over 10km. Delivery and collections are permitted for out of hours
rentals on request at an extra cost and are granted on a case by case basis. Customers must check the delivery
and collection procedure at the time of reservation.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of one year for all car
groups. An International driving licence/permit is not required.
One Way Rentals
One way rentals are permitted at no extra cost in Finland within the city limits and outside the city limits at a cost of
180.00 EUR for FVMR-LVMR-LFMR-IFMR-FFMR-LFAR car groups and 120.00 EUR for all other car groups. One
way rentals must be pre-booked in advance. International one way rentals are not permitted.
Out of Hours Policy
Out of hours pickups and returns are available on request only at a cost of 20.00 EUR per rental, excl vat, at airport
locations and 30.00 EUR per rental, excl vat, at all other locations.
Payment Policy
All major credit cards are accepted. (American Express/Diners Club/Mastercard/Visa). Debit cards are not
accepted. (Visa Delta/Switch). National vouchers are accepted. National chargecards are accepted. Cash rentals
are not accepted. Travellers cheques are not accepted. Eurocheques are not accepted. A credit card is always
required for deposits, and the deposit is held on the card until the vehicle is returned. The deposit required is
between 100.00 EUR and 500.00 EUR depending on rental length.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or a refuelling charge of 60.00 EUR, excl vat, plus petrol charges, in accordance with the current rate, will
apply. The customer can return the car at the end of the rental without a full a tank of petrol provding they have
paid for the fuel purchase option. The fuel purchase option is available at a cost of 1.54 EUR per litre, excl vat for
diesel and 1.99 EUR per litre, excl vat, for bensin.
Roadside Assistance
Roadside assistance is available for all rentals. The 24 hour roadside assistance emergency telephone number is
and is serviced in English, Swedish and Finnish. The customer is entitled to repairs upto a maximum of 50.00 EUR
providing the repairs are necessary for the rental to continue. The customer will require a receipt and and report
from the repair company detailing the repairs that have been made and the payment. The customer will be
refunded the repair costs and/or a replacement car will be provided if necessary, depending on availability.
Special Equipment
Child infant seats (CSI) are available at a cost of 25.00 EUR per rental. The replacement amount is EUR 300.00.
Suitability is 0-12 months or 0-13kg. Child toddler seats (CST) are available at a cost of 25.00 EUR per rental. The
replacement amount is EUR 100.00. Suitability is 4-7 years or 15-30kg. Child baby seats (CSB) are available at a
cost of 25.00 EUR per rental. The replacement amount is EUR 300.00. Suitability is 1-3 years or 9-18kg. GPS
Navigation systems (NVS) are available at a cost of 12.00 EUR per day. The replacement amount is EUR 400.00.
Ski racks (SKI) are available at a cost of 35.00 EUR per rental, excl vat, with a replacement amount (deposit) of
150.00 EUR, which is required at the time of rental. Ski box (SBX) are available at a cost of 80.00 EUR per rental,
excl vat, with a replacement amount (deposit) of 350.00 EUR, which is required at the time of rental. Winter
equipped vehicles are mandatory between 1st November to 31st March (see Winter Fee in the Surcharges
section). - Child booster seats - not available. - Luggage rack - not available - Snow chains/tyres - not available -
Mobile phones - not available Customers must provide the age of any child that requires a child seat. Baby seats
are not loaded in the system. If the customer requires a baby seat please add remarks on the reservation and
request at the rental counter. Ski racks & Ski Boxes are permitted for all cars in Finland, except the EBMN &
EDMR. All special equipment is permitted for one way rentals. All special equipment is available on request only,
except for GPS Navigation systems, which are available on freesale. All costs are excluding vat.
Surcharges
Airport fee is 32.50 EUR per rental, excl vat, at Helsinki airport and 20.00 EUR per rental, excl vat, at all other
airports. Winter fee is 4.00 EUR per day, excl vat, with a maximum charge of 40.00 EUR and are mandatory
between 1st November to 31st March. Licence & Fees (LAF): EUR 3.69 excl vat per day with a maximum charge of
EUR 51.66 per rental (14 days).
Tax
23%
(empty page)
Finland
        Insurance Name         Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                Optional                                            Week       Month

    Loss Damage Waiver - LDW     Optional       J     FSMR   21.31 EUR, excl vat                         950.00 EUR


    Loss Damage Waiver - LDW     Optional      C      ICMR   18.03 EUR, excl vat                         950.00 EUR

    Loss Damage Waiver - LDW     Optional      Q      SWMR   18.03 EUR, excl vat                         950.00 EUR


    Loss Damage Waiver - LDW     Optional       S     IFMR   21.31 EUR, excl vat                         1250.00 EUR

    Loss Damage Waiver - LDW     Optional       Y     LWAR   21.31 EUR, excl vat                         950.00 EUR




    Loss Damage Waiver - LDW     Optional       T     LFAR   21.31 EUR, excl vat                         1250.00 EUR

    Loss Damage Waiver - LDW     Optional       P     FVMR   21.31 EUR, excl vat                         1250.00 EUR




    Loss Damage Waiver - LDW     Optional      H      LVMR   21.31 EUR, excl vat                         1250.00 EUR

    Loss Damage Waiver - LDW     Optional      M      FFMR   21.31 EUR, excl vat                         1250.00 EUR


    Loss Damage Waiver - LDW     Optional       L     CWMR   18.03 EUR, excl vat                         950.00 EUR

    Loss Damage Waiver - LDW     Optional      N      IDAR   18.03 EUR, excl vat                         950.00 EUR



    Loss Damage Waiver - LDW     Optional      U      IMMR   18.03 EUR, excl vat                         950.00 EUR

    Loss Damage Waiver - LDW     Optional      A      EBMN   18.03 EUR, excl vat                         950.00 EUR


    Loss Damage Waiver - LDW     Optional      G      LFMR   21.31 EUR, excl vat                         1250.00 EUR

    Loss Damage Waiver - LDW     Optional       E     SDMR   18.03 EUR, excl vat                         950.00 EUR




    Loss Damage Waiver - LDW     Optional       K     FDAR   21.31 EUR, excl vat                         950.00 EUR

    Loss Damage Waiver - LDW     Optional      A1     EDMR   18.03 EUR, excl vat                         950.00 EUR




    Loss Damage Waiver - LDW     Optional       F     FDMR   21.31 EUR, excl vat                         950.00 EUR

    Loss Damage Waiver - LDW     Optional      B      CDMR   18.03 EUR, excl vat                         950.00 EUR
        Loss Damage Waiver - LDW             Optional   V    CXAH   18.03 EUR, excl tax   950.00 EUR

        Loss Damage Waiver - LDW             Optional   V    IDMD   18.03 EUR, excl vat   950.00 EUR




        Loss Damage Waiver - LDW             Optional   B1   CCMR   18.03 EUR, excl vat   950.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   L    CWMR   9.83 EUR, excl vat       Zero




Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   M    FFMR   14.75 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   E    SDMR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   F    FDMR   14.75 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   B    CDMR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   H    LVMR   14.75 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   P    FVMR   14.75 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   C    ICMR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   T    LFAR   14.75 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   N    IDAR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   Y    LWAR   14.75 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   A    EBMN   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   G    LFMR   14.75 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   K    FDAR   14.75 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   U    IMMR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   Q    SWMR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   S    IFMR   14.75 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   J    FSMR   14.75 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   A1   EDMR   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   V    CXAH   9.83 EUR, excl tax       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   V    IDMD   9.83 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (1-7 Days)   Optional   B1   CCMR   9.83 EUR, excl vat       Zero
Super Loss Damage Waiver - SLDW (8 Days +)   Optional   K    FDAR   12.29 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   G    LFMR   12.29 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   H    LVMR   12.29 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   J    FSMR   12.29 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   S    IFMR   12.29 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   T    LFAR   12.29 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   A    EBMN   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   N    IDAR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   C    ICMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   P    FVMR   12.29 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   Q    SWMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   B    CDMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   M    FFMR   12.29 EUR, excl vat   500.00 EUR

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   A1   EDMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   L    CWMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   E    SDMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   F    FDMR   12.29 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   Y    LWAR   12.29 EUR, excl vat      Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   U    IMMR   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   V    CXAH   8.19 EUR, excl tax       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   V    IDMD   8.19 EUR, excl vat       Zero

Super Loss Damage Waiver - SLDW (8 Days +)   Optional   B1   CCMR   8.19 EUR, excl vat       Zero
France
Additional Driver Policy
Additional drivers fee is EUR 26.76 per rental, excl vat. Rental conditions apply to all additional drivers.
Age Requirements
IDMR-SDMR-SXMR-IMMR-CWMR-CMMR-EXMR-IGMR-ETMR. Minimum rental age is 23 years for car groups
EDAR-SDAR-FDAR-FDMR-SWMR-IMAR-IVAR-FVMR-GVMR-SVMR. Minimum rental age is 25 years for car
groups PDAR-LDAR-SWAR-FWAR-IFMR-SFMR-SFAR-CTMR-PSMR. There is no maximum rental age. Young
drivers surcharge is EUR 24.25 per day, excl vat, with a maximum charge of 10 days, for drivers between 21-24
years of age (inclusive).
Cross Border Policy
Cross border travel is not permitted into Albania, Belarus, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic,
Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Republic of Macedonia, Romania, Russia, Serbia and
Montenegro, Slovak Republic, Slovenia, Turkey, Ukraine. Cross border travel is permitted into Austria, Belgium,
Denmark, Finland, Germany, Netherlands, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland,
United Kingdom at no extra cost. Cross border travel is permitted into France Corsica, Sardinia Islands, Balearic
Islands, providing the car is returned to the European mainland. Cars taken to Channel Islands cannot benefit from
any breakdown or accident assistance. Cars taken to Corsica must be brought back to the Continent. Please be
advised that the following areas in Germany: Berlin, Cologne and Hannover will require an 'Emissions Sticker'
stating the emission of the vehicle intended to enter these areas. Without this sticker, the driver of the vehicle will
be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the 'Emissions Sticker', then
this can be purchased at most garages.
Delivery / Collection
Delivery and collections are permitted on request and local conditions apply. Delivery and collection charges are
advised at the time of reservation.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of one year. License
must be in Roman alphabet. An international driving licence is valid only if presented with the domestic driving
licence. The customer must also provide either an identity card or a passport, return train or flight tickets and a
local landline telephone number, this cannot be a mobile number. Due to an increased theft risk, a proof of home
address will be required from all domestic renters (French residents only) at time of rental.
One Way Rentals
A) One way rentals are permitted for all public products (except weekend rates) for all cars in France at a cost of
EUR 75.25 + vat (EUR 90.00 EUR, incl vat) per rental. B) One way rentals are permitted on all tour products
(except weekend rates) for all cars in France at a cost of EUR 75.25 + vat (EUR 90.00 EUR, incl vat) per rental, for
reservations with a rental length of between 1-2 days and free of charge for rentals over 3 days. C) There is a local
charge of 230.00 EUR, incl vat, for the CTMR-SVMR car groups and 450.00 EUR, incl vat, for the IFMR-SFAR-
SFMR car groups. The local charges apply to both tour and public products regardless of number of rental days.
One way rentals between locations within the same city are free of charge. One way rentals are not permitted
between France mainland and France Corsica. International one way rentals are not permitted for the IFMR-SVMR-
CTMR car groups. Please consult the IOWP for international one way rentals.
Out of Hours Policy
Out of hours pickups and returns are available on request only.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). Debit cards are not accepted
(Visa Electron, Mastercard Maestro, Amex Blue, Delta/Switch etc). Cash, Travellers cheques and Eurocheques are
not accepted. A credit card is always required for deposits, and the deposit is held on the card until the vehicle is
returned. Two credit cards in the same name are required for non pre-paid reservations when renting the SFAR-
PDAR-CTMR-LDAR-FDMR-FDAR-SFMR-FWAR car groups, and the credit cards must not be from the same
issuer. The minimum authorization is EUR 1525.00 per card for non pre-paid reservations and for pre-paid rentals
there is EUR 1.00 charge for a credit check plus the estimated EXTRA rental charges. Pre-paid vouchers must be
presented at time of rental or before the end of the rental in case of extension. A voucher fee of EUR 15.00 applies
if the customer does not present a valid voucher at time of rental. If no voucher copy is received before the rental
ends, a EUR 45.00 penalty fee applies in case of a refund request. In case of coverage of an extension, the
extended voucher must be faxed or e-mailed to UK RES SUPPORT for authorization.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges apply as valid at time of rental (check with the rental desk). Refuelling costs are subject
to change at any time.
Roadside Assistance
Roadside assistance is available for all rentals except those in the Channel Islands. The roadside assistance
emergency telephone number for rentals within France is 0800 13 1211 and for rentals outisde of France call +33 1
4993 7361. Clients may have to pay for repairs, and should keep receipt of invoices in case a refund is due. In case
of an accident, the customer must complete an accident report in all cases within 24 hours otherwise the full
deductible amount will apply.
Special Equipment
Child infant seats (CSI) are available at a cost of 25.08 EUR per rental. Suitability is 0-1 year of age or under 9
kilos. Child toddler seat (CST) are available at a cost of 25.08 EUR per rental. Suitability is 1-3 years of age or
under 18 kilos. Child booster seats (BST) are available at a cost of 25.08 EUR per rental. Suitability is 3/4 to 10
years of age or over 15 kilos. GPS navigation systems are not available but are fitted as standard into the SXMR-
SDAR-FDAR-LDAR-PDAR-SWMR-SWAR-FWAR-IMAR-IVAR-GVMR-SFMR-SFAR car groups. Snow chains
(SNO) are available per rental for the EBMN-EBMR-EDMR-EXMR-EVMR-CDMR-CVMR-CXMR-IDMR-SXMR-
IVMR-IMMR-CWMR-SWMR-IMAR-IVAR-FVMR-GVMR car groups. Cost is confirmed at time of booking according
to the winter season. Snow chains (SNT) are available for the IFMR-SFMR-SFAR car groups. Cost is confirmed at
time of booking according to the winter season. Ski racks (SKI) are available for the EBMN-EBMR-EDMR-EXMR-
EVMR-CDMR-CXMR-IDMR-SXMR-IVMR-IMMR-CWMR-SWMR-IMAR-IVAR car groups. Cost is confirmed at time
of booking according to the winter season. Winter equipment vehicles (WIN) are available for the CDMR-CXMR-
SDMR-SXMR-IVMR-IMMR car groups. Cost is confirmed at time of booking according to the winter season.
Luggage rack - not available. Snow box - not available. Mobile phones - not available. All special equipment is
available on request only, except child seats which are available on freesale. Please contact the branch to book
child infant seats (CSI) and add remarks in the reservation screen. Winter equipment is not permitted for one way
rentals in France or a local penalty charge applies. All winter equipment (SKI, SNO, SNT and WIN) are available
from 1st November to 30th April. Winter equipped vehicles include 4 snow tyres, 1 ski rack for 2 pairs of ski's, 1
pair of snow chains and 1 ice scrapper. Note: The availability of WIN, SNO, SNT & SKI varies by location. A safety
kit, which includes one safety jacket and one safety triangle, is required by law and is provided in all vehicles.
Customers may supply their own if they wish but the police authorities will issue a fine to the driver if they cannot
provide a safety kit if asked to. The rental company cannot be held responsible if the driver is not able to present or
use the safety equipment and all police fines will be charged to the driver in all cases. There is a charge of 16.72
EUR, excl vat, if the customer causes any damage or loss to the safety kit and this will be paid locally. All costs are
Surcharges
Premium location fee is Euro 26.76 per rental plus VAT (Euro 32.00 including VAT) at all airports and railway
stations in France. Vehicle Licence Fee is Euro 1.89 per day plus VAT (Euro 2.26 per day including VAT).
Maximum charge is 4 days and mandatory at time of rental.
Tax
20%
(Empty Page)
(Empty Page)
France
        Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                   Optional                                     Week       Month

  Collision Damage Waiver - CDW     Optional             EBMN    10.82 EUR                           650.00 EUR
  Collision Damage Waiver - CDW     Optional             EDAR    11.89 EUR                           1,100.00 EUR

  Collision Damage Waiver - CDW     Optional             GVMR    15.39 EUR                           1,700.00 EUR




  Collision Damage Waiver - CDW     Optional             EXMR    10.82 EUR                           750.00 EUR
  Collision Damage Waiver - CDW     Optional             SFAR    13.87 EUR                           1,700.00 EUR




  Collision Damage Waiver - CDW     Optional             CXMR    11.89 EUR                           1,000.00 EUR

  Collision Damage Waiver - CDW     Optional             ETMR    12.96 EUR                           1100.00 EUR


  Collision Damage Waiver - CDW     Optional             SFMR    13.87 EUR                           1,700.00 EUR

  Collision Damage Waiver - CDW     Optional             IVAR    13.87 EUR                           1,300.00 EUR




  Collision Damage Waiver - CDW     Optional             EDMR    10.82 EUR                           750.00 EUR
  Collision Damage Waiver - CDW     Optional             IMMR    12.96 EUR                           1,100.00 EUR




  Collision Damage Waiver - CDW     Optional             FDAR    14.63 EUR                           2,000.00 EUR

  Collision Damage Waiver - CDW     Optional             IFMR    13.87 EUR                           1,300.00 EUR

  Collision Damage Waiver - CDW     Optional             LDAR    16.00 EUR                           2,400.00 EUR
Collision Damage Waiver - CDW   Optional   SDMR   12.96 EUR   1,100.00 EUR




Collision Damage Waiver - CDW   Optional   PSMR   13.87 EUR   1,700.00 EUR

Collision Damage Waiver - CDW   Optional   SWMR   13.87 EUR   1,300.00 EUR



Collision Damage Waiver - CDW   Optional   EMMR   11.89 EUR   1000.00 EUR
Collision Damage Waiver - CDW   Optional   CMMR   11.89 EUR   1,000.00 EUR




Collision Damage Waiver - CDW   Optional   SWAR   15.39 EUR   2,000.00 EUR

Collision Damage Waiver - CDW   Optional   EXAR   10.82 EUR   1000.00 EUR




Collision Damage Waiver - CDW   Optional   FVMR   15.39 EUR   1,700.00 EUR

Collision Damage Waiver - CDW   Optional   SXMR   12.96 EUR   1,100.00 EUR



Collision Damage Waiver - CDW   Optional   FWAR   15.39 EUR   2,400.00 EUR

Collision Damage Waiver - CDW   Optional   HCMR   11.89 EUR   1,000.00 EUR
   Collision Damage Waiver - CDW       Optional   DCMR   12,96 EUR   1,100.00 EUR

   Collision Damage Waiver - CDW       Optional   EBMR   10.82 EUR   650.00 EUR
   Collision Damage Waiver - CDW       Optional   IMAR   13.87 EUR   1,300.00 EUR

   Collision Damage Waiver - CDW       Optional   CDMR   11.89 EUR   1,000.00 EUR

   Collision Damage Waiver - CDW       Optional   CWMR   12.96 EUR   1,000.00 EUR

   Collision Damage Waiver - CDW       Optional   SVMR   14.63 EUR   1,700.00 EUR

   Collision Damage Waiver - CDW       Optional   IGMR   12.96 EUR   1,100.00 EUR

   Collision Damage Waiver - CDW       Optional   FDMR   14.63 EUR   1,300.00 EUR

   Collision Damage Waiver - CDW       Optional   CTMR   13.87 EUR   1,700.00 EUR

   Collision Damage Waiver - CDW       Optional   SDAR   14.63 EUR   1,300.00 EUR

   Collision Damage Waiver - CDW       Optional   PDAR   16.00 EUR   2,000.00 EUR

   Collision Damage Waiver - CDW       Optional   IDMR   12.96 EUR   1,100.00 EUR

  Personal Accident Insurance - PAI    Optional    ALL   4.43 EUR
Super Collision Damage Waiver - SCDW   Optional   CMMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   SDMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   CTMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   EXAR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   CXMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   SDAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   SWMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   EDAR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   SXMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   SFAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   CDMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   EXMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   FDMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   IMMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   FVMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   HCMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   EDMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   EBMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   SFMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   PDAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   EBMN   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW   Optional   ETMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW   Optional   IMAR   8.28 EUR       Zero
Super Collision Damage Waiver - SCDW       Optional   EMMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW       Optional   IGMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW       Optional   LDAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   FDAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   SWAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   IDMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW       Optional   FWAR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   GVMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   PSMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   SVMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   DCMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW       Optional   CWMR   8.28 EUR       Zero

Super Collision Damage Waiver - SCDW       Optional   IFMR   12.54 EUR      Zero

Super Collision Damage Waiver - SCDW       Optional   IVAR   8.28 EUR       Zero

Super Personal Accident Insurance - SPAI   Optional    ALL   6.27 EUR

         Theft Protection - TP             Optional   SFMR   5.33 EUR    2,200.00 EUR

         Theft Protection - TP             Optional   CWMR   4.87 EUR    1,500.00 EUR

         Theft Protection - TP             Optional   SWAR   5.94 EUR    2,500.00 EUR

         Theft Protection - TP             Optional   IFMR   5.33 EUR    1,800.00 EUR

         Theft Protection - TP             Optional   GVMR   5.94 EUR    2,200.00 EUR

         Theft Protection - TP             Optional   DCMR   4.87 EUR    1,600.00 EUR

         Theft Protection - TP             Optional   EXAR   4.11 EUR    1,500.00 EUR

         Theft Protection - TP             Optional   CDMR   4.42 EUR    1,500.00 EUR

         Theft Protection - TP             Optional   IDMR   4.87 EUR    1,600.00 EUR

         Theft Protection - TP             Optional   PDAR   5.94 EUR    2,500.00 EUR

         Theft Protection - TP             Optional   SVMR   5.33 EUR    2,200.00 EUR

         Theft Protection - TP             Optional   SFAR   5.33 EUR    2,200.00 EUR

         Theft Protection - TP             Optional   FDAR   5.33 EUR    2,500.00 EUR

         Theft Protection - TP             Optional   FDMR   5.33 EUR    1,800.00 EUR

         Theft Protection - TP             Optional   IGMR   4.87 EUR    1,600.00 EUR

         Theft Protection - TP             Optional   LDAR   5.94 EUR    2,900.00 EUR

         Theft Protection - TP             Optional   IMMR   4.87 EUR    1,600.00 EUR

         Theft Protection - TP             Optional   EBMN   4.11 EUR    900.00 EUR
         Theft Protection - TP             Optional   EDMR   4.11 EUR    1,200.00 EUR

         Theft Protection - TP             Optional   HCMR   4.42 EUR    1,500.00 EUR

         Theft Protection - TP             Optional   SDAR   5.33 EUR    1,800.00 EUR
  Theft Protection - TP        Optional         CMMR   4.42 EUR   1,500.00 EUR

  Theft Protection - TP        Optional         IVAR   5.33 EUR   1,800.00 EUR

  Theft Protection - TP        Optional         SWMR   5.33 EUR   1,800.00 EUR

  Theft Protection - TP        Optional         PSMR   5.33 EUR   2,200.00 EUR

  Theft Protection - TP        Optional         SXMR   4.87 EUR   1,600.00 EUR

  Theft Protection - TP        Optional         ETMR   4.87 EUR   1,600.00 EUR

  Theft Protection - TP        Optional         EXMR   4.11 EUR   1,200.00 EUR

  Theft Protection - TP        Optional         SDMR   4.87 EUR   1,600.00 EUR

  Theft Protection - TP        Optional         CTMR   5.33 EUR   2,200.00 EUR

  Theft Protection - TP        Optional         EDAR   4.42 EUR   1,600.00 EUR

  Theft Protection - TP        Optional         EMMR   4.42 EUR   1,500.00 EUR

  Theft Protection - TP        Optional         CXMR   4.42 EUR   1,500.00 EUR

  Theft Protection - TP        Optional         FWAR   5.94 EUR   2,900.00 EUR

  Theft Protection - TP        Optional         FVMR   5.94 EUR   2,200.00 EUR

  Theft Protection - TP        Optional         IMAR   5.33 EUR   1,800.00 EUR

  Theft Protection - TP        Optional         EBMR   4.11 EUR   900.00 EUR
Third Party Liability - TPL   Mandatory   ALL    ALL
France Corsica
Additional Driver Policy
Additional drivers fee is EUR 26.76 per rental, excl vat. Rental conditions apply to all additional drivers. Only one
additional driver allowed per rental.
Age Requirements
CXMR-MCMR. 23 years for car group FVMR-SWMR. There is no maximum rental age. Young drivers surcharge is
EUR 24.25 per day, excl vat, with a maximum charge of 10 days, for drivers between 21-24 years of age
(inclusive).
Cross Border Policy
Cross border travel is not permitted.
Delivery / Collection
Delivery and collections are permitted on request and local conditions apply. Delivery and collection charges are
advised at the time of reservation.
License Requirements
customer must also provide either a driving licence, identity card or a passport, return train or flight tickets and a
local landline telephone number, this cannot be a mobile number. License must be in Roman alphabet.
International driving licenses are valid but only if presented with the domestic driving licence. Due to an increased
theft risk, a proof of home address will be required from all domestic renters (French residents only) at time of
rental.
One Way Rentals
One-way rentals are permitted on all products for all cars in France Corsica, regardless of the number of rental
days, at a cost of EUR 75.25 + tax (EUR 90.00 incl vat). There is a local charge of EUR 230.00, incl vat, for the
FVMR car group. These charges apply to both tour and public products regardless of number of rental days. One
way rentals between locations within the same city are free of charge. One way rentals are not permitted between
France Corsica and France mainland. International one way rentals are not permitted.
Out of Hours Policy
Out of hours pickups and returns are available on request only. Additional charges may apply.
Payment Policy
All major credit cards are accepted (American Express/Mastercard/Visa). Diners is not accepted. Debit cards are
not accepted (Visa Electron, Mastercard Maestro, Amex Blue, Delta/Switch etc). Cash rentals are not accepted. A
credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned. The
deposit required for non pre-paid rentals will be the full rental value including the refuelling deposit and for pre-paid
rentals there is a 1.00 EUR charge for a credit check plus the estimated rental charges. Pre-paid vouchers must be
presented at time of rental or before the end of the rental in case of extension. A voucher fee of EUR 15.00 applies
if the customer does not present a valid voucher at time of rental. If no voucher copy is received before the rental
ends, a EUR 45.00 penalty fee applies in case of a refund request. In case of coverage of an extension the
voucher must be faxed or e-mailed to UK RES SUPPORT.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges apply as valid at time of rental.
Roadside Assistance
Roadside assistance is available for all rentals. The roadside assistance emergency telephone number for rentals
within France is 0800 13 1211 or from a mobile call +33 1 4993 7361. In case of an accident, the customer must
complete an accident report in all cases within 24 hours otherwise the full deductible amount will apply.
Special Equipment
Child infant seats (CSI) are available at a cost of 25.08 EUR per rental. Suitability is 0-1 year of age or under 9
kilos. Child toddler seat (CST) are available at a cost of 25.08 EUR per rental. Suitability is 1-3 years of age or
under 18 kilos. Child booster seats (BST) are available at a cost of 25.08 EUR per rental. Suitability is 3/4 to 10
years of age or over 15 kilos. GPS Navigation system - not available Luggage rack - not available Snow
chains/tyres - not available Ski rack/Snow box - not available Winter equipped vehicle - not available Mobile phones
- not available All child seats are available on freesale. Please contact the branch to book child infant seats (CSI)
and add remarks in the reservation screen. A safety kit, which includes one safety jacket and one safety triangle, is
required by law and is provided in all vehicles. Customers may supply their own if they wish but the police
authorities will issue a fine to the driver if they cannot provide a safety kit if asked to. The rental company cannot be
held responsible if the driver is not able to present or use the safety equipment and all police fines will be charged
to the driver in all cases. There is a charge of 16.72 EUR, excl vat, if the customer causes any damage or loss to
the safety kit and this will be paid locally. All costs are excluding vat.
Surcharges
per day plus VAT (EUR 14.00 including VAT) on all rentals from all Corsica locations. Vehicle Licence Fee is Euro
1.89 per day plus VAT (Euro 2.26 per day including VAT). Maximum charge is 4 days and mandatory at time of
rental.
Tax
20%
France Corsica
            Insurance Name                  Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                             Optional                                     Week       Month

     Collision Damage Waiver - CDW            Optional             EBMN    10.82 EUR                           650.00 EUR


     Collision Damage Waiver - CDW            Optional             DCMR    11.89 EUR                           1,000.00 EUR

     Collision Damage Waiver - CDW            Optional             EDMR    10.82 EUR                           750.00 EUR



     Collision Damage Waiver - CDW            Optional             CDMR    11.89 EUR                           1,000.00 EUR

     Collision Damage Waiver - CDW            Optional             IMMR    12.96 EUR                           1,100.00 EUR

     Collision Damage Waiver - CDW            Optional             IDMR    12.96 EUR                           1,100.00 EUR

     Collision Damage Waiver - CDW            Optional             EMMR    11.89 EUR                           1,000.00 EUR


     Collision Damage Waiver - CDW            Optional             CMMR    11.89 EUR                           1,000.00 EUR

     Collision Damage Waiver - CDW            Optional             FVMR    12.96 EUR                           1,100.00 EUR




     Collision Damage Waiver - CDW            Optional             SDMR    12.96 EUR                           1,100.00 EUR

     Collision Damage Waiver - CDW            Optional             HCMR    11.89 EUR                           1,000.00 EUR




    Personal Accident Insurance - PAI         Optional             ALL     4.43 EUR
 Super Collision Damage Waiver - SCDW         Optional             ALL     8.28 EUR                               Zero

 Super Personal Accident Insurance - SPAI     Optional             ALL     6.27 EUR

          Theft Protection - TP               Optional             EBMN    4.11 EUR                            900.00 EUR




          Theft Protection - TP               Optional             EDMR    4.11 EUR                            1,200.00 EUR

          Theft Protection - TP               Optional             CDMR    4.42 EUR                            1,500.00 EUR


          Theft Protection - TP               Optional             EMMR    4.42 EUR                            1,500.00 EUR

          Theft Protection - TP               Optional             FVMR    4.87 EUR                            1,600.00 EUR



          Theft Protection - TP               Optional             DCMR    4.42 EUR                            1,500.00 EUR
  Theft Protection - TP        Optional         CMMR   4.42 EUR   1,500.00 EUR




  Theft Protection - TP        Optional         HCMR   4.42 EUR   1,500.00 EUR

  Theft Protection - TP        Optional         IMMR   4.87 EUR   1,600.00 EUR



  Theft Protection - TP        Optional         IDMR   4.87 EUR   1,600.00 EUR

  Theft Protection - TP        Optional         SDMR   4.87 EUR   1,600.00 EUR

Third Party Liability - TPL   Mandatory   ALL   ALL
French Guiana
Additional Driver Policy
The maximum number of additional drivers permitted per rental is three. Additional drivers fee is 15.53 EUR per
rental, excl vat. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is 21 years for car groups EDMR-CDMR-IDMR. Minimum rental age is 25 years for car groups
LFAR-SVMR-LDAR. There is no maximum rental age. Young drivers surcharge is 15.53 EUR per day, excl vat,
with a maximum charge of 10 days, for drivers between 21-25 years of age.
Cross Border Policy
Cross border travel is not permitted.
Delivery / Collection
Delivery and collections are not permitted.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of two years. The
driving licence must be English scripted and in the main drivers name.
One Way Rentals
One way rentals are permitted for all cars in the French Guiana free of charge.
Out of Hours Policy
Out of hours pickups and returns are not permitted.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). Debit cards are not accepted
(Visa Delta/Switch). Cash rentals are not accepted. A credit card is always required for deposits, and the deposit is
held on the card until the vehicle is returned.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges will apply.
Roadside Assistance
Roadside assistance is available for all rentals. The roadside assistance emergency telephone number for rentals
within France is 0800 13 12 11 and for rentals outside of France call +33 149 937 361.
Special Equipment
Child infant seats (CSI) are available on at a cost of 1.50 EUR per day upto a maximum cost of 22.87 EUR per
rental. Suitability is 0-4 years of age. - Child toddler seat - not available. - Child booster seat - not available. - GPS
Navigation system - not available - Luggage rack - not available - Snow chains/tyres - not available - Ski rack/Snow
box - not available - Winter equipped vehicle - not available - Mobile phones - not available All children under the
age of 12 must sit in the back of the car. Child infant seats are available on freesale but are only available with a 7
days advance notice. All costs are excluding vat.
Surcharges
Airport surcharge is 23.75 EUR per rental, excl vat.
Tax
9.50 Percent.
French Guiana
        Insurance Name              Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                     Optional                                            Week       Month

 Collision Damage Waiver - CDW        Optional      D      IDMR   11.14 EUR, excl vat                         834.70 EUR


 Collision Damage Waiver - CDW        Optional       P     LDAR   17.48 EUR, excl vat                         1643.84 EUR

 Collision Damage Waiver - CDW        Optional       F     LFAR   12.58 EUR, excl vat                         1643.84 EUR



 Collision Damage Waiver - CDW        Optional       K     SVMR   17.48 EUR, excl vat                         1643.84 EUR

 Collision Damage Waiver - CDW        Optional      B      EDMR   6.96 EUR, excl vat                          834.70 EUR

 Collision Damage Waiver - CDW        Optional      C      CDMR   11.14 EUR, excl vat                         834.70 EUR

Personal Accident Insurance - PAI     Optional      ALL    ALL    2.78 EUR, excl vat

      Theft Proection - TP            Optional      D      IDMR   2.08 EUR, excl vat                          834.70 EUR

      Theft Proection - TP            Optional       K     SVMR   6.49 EUR, excl vat                          1643.84 EUR


      Theft Proection - TP            Optional      C      CDMR   2.08 EUR, excl vat                          834.70 EUR

      Theft Proection - TP            Optional      B      EDMR   2.08 EUR, excl vat                          834.70 EUR

      Theft Proection - TP            Optional       F     LFAR   5.43 EUR, excl vat                          1643.84 EUR

      Theft Proection - TP            Optional       P     LDAR   6.49 EUR, excl vat                          1643.84 EUR
French Polynesia - Huhaine Island
Additional Driver Policy
Additional Driver fee is XPF 100.00 + tax per day. There is no maximum number of additional driver s allowed per
rental.
Age Requirements
The minimum age is 25 years for all cars. There is no maximum age limit. Young driver's are not allowed.
Cross Border Policy
Vehicles not permitted to be taken out of French Polynesia.
Delivery / Collection
Delivery and collection is free of charge in French Polynesia. Delivery and collections are not allowed out of hours.
License Requirements
A full driving licence must be held for at least one year for all car groups. An international driving permit is
accepted, accompanied by the local licence. American and French licences are accepted on their own.
One Way Rentals
Not applicable as there is only one location on Huhaine Island.
Out of Hours Policy
Out of hours bookings are not allowed.
Payment Policy
Acceptable methods of payment are Visa, Amex, National Charge Cards, National Vouchers, Travellers Cheques,
Eurocheques and Cash. Diners Club Cards, MasterCards and Eurocards are not accepted. A deposit of 20% of the
estimated rental charges plus XPF 32,816.00 + tax is required. The deposit must be paid by credit card and will be
held on the credit card until the car is returned.
Refuelling Policy
Car is supplied with a full tank of fuel and must be returned full, otherwise refuelling charges of XPF 250.00 + tax
per litre will apply. Fuel prices are subject to change at any time.
Roadside Assistance
Customers are given the following emergency phone numbers in case of accident or breakdown: 689 738 090 or
689 770 703 for assistance during daytime and 689 788 585 at night. All details will be supplied to the customer at
time of pick up.
Special Equipment
Infant Seats (CSI) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax. Suitable for 0 - 12
months/0 - 13kg. Baby Seats (CSB) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax.
Suitable for 1 - 3 years/9 - 18kg. Toddler Seats (CST) - XPF 550.00 + tax per day. The Replacement Amount is
XPF 20000.00 + tax. Suitable for 4 - 7 years/15 - 30kg. Booster Seats (BST) - XPF 550.00 + tax per day. The
Replacement Amount is XPF 20000.00 + tax. Suitable for 8 - 12 years. All equipment is on freesale and available
for all cars/locations. The age of the child must be stated at time of reservation for all child seats. Baby seats are
not loaded in the system - if required, please add to the remarks.
Surcharges
Airport Fee is XPF 500.00 + tax per rental.
Tax
10%
French Polynesia - Huhaine Island
         Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                      Optional                                     Week       Month

  Loss Damage Waiver 1 - LDW1          Optional             ECMR    1,275 XPF                           422,727 XPF

  Loss Damage Waiver 1 - LDW1          Optional             ECMN    1,050 XPF                           368,182 XPF
 Personal Accident Insurance - PAI     Optional      ALL    ALL      500 XPF

 Super Loss Damage Waiver - SLDW       Optional             ECMR    1,500 XPF                           15,000 XPF

 Super Loss Damage Waiver - SLDW       Optional             ECMN    1,500 XPF                           15,000 XPF
French Polynesia - Moorea Island
Additional Driver Policy
rental.
Age Requirements
The minimum age is 21 years for all cars. There is no maximum age limit. Young driver's are not allowed.
Cross Border Policy
Vehicles not permitted to be taken out of French Polynesia.
Delivery / Collection
Delivery and collection is free of charge in French Polynesia. Moorea is a small island and delivery and collection to
a particular place can be booked freely. Please reserve via Moorea Vaiare (MOZP01/71) and indicate delivery
address. Delivery and collections are not allowed out of hours.
License Requirements
A full driving licence must be held for at least one year for all car groups. An international driving permit is
accepted, accompanied by the local licence. American and French licences are accepted on their own.
One Way Rentals
Domestic one ways are allowed free of charge witin the island of Moorea for all cars. One way rentals are not
applicable for Fare Island and Raiatea Island (as there is only one location in each Island). The minimum length of
rental is 1 day and must be pre-booked. International one ways are not permitted.
Out of Hours Policy
Out of hours bookings are not allowed.
Payment Policy
Acceptable methods of payment are Visa, Amex, National Charge Cards, National Vouchers, Travellers Cheques,
Eurocheques and Cash. Diners Club Cards, MasterCards and Eurocards are not accepted. A deposit of 20% of the
estimated rental charges plus XPF 32,816.00 + tax is required. The deposit must be paid by credit card and will be
held on the credit card until the car is returned.
Refuelling Policy
Car is supplied with a full tank of fuel and must be returned full, otherwise refuelling charges of XPF 250.00 + tax
per litre will apply. Fuel prices are subject to change at any time.
Roadside Assistance
Customers are given the following emergency phone numbers in case of accident or breakdown: 689 738 090 or
689 770 703 for assistance during daytime and 689 788 585 at night. All details will be supplied to the customer at
time of pick up.
Special Equipment
Infant Seats (CSI) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax. Suitable for 0 - 12
months/0 - 13kg. Baby Seats (CSB) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax.
Suitable for 1 - 3 years/9 - 18kg. Toddler Seats (CST) - XPF 550.00 + tax per day. The Replacement Amount is
XPF 20000.00 + tax. Suitable for 4 - 7 years/15 - 30kg. Booster Seats (BST) - XPF 550.00 + tax per day. The
Replacement Amount is XPF 20000.00 + tax. Suitable for 8 - 12 years. All equipment is on freesale and available
for all cars/locations. The age of the child must be stated at time of reservation for all child seats. Baby seats are
not loaded in the system - if required, please add to the remarks.
Surcharges
Airport Fee is XPF 500.00 + tax per rental.
Tax
10%
French Polynesia - Moorea Island
         Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                      Optional                                     Week       Month

  Loss Damage Waiver 1 - LDW1          Optional             EBMN    1,050 XPF                           368,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             EDMR    1,275 XPF                           422,727 XPF

  Loss Damage Waiver 1 - LDW1          Optional             CFAR    1,650 XPF                           463,636 XPF

  Loss Damage Waiver 1 - LDW1          Optional             CDMR    2,175 XPF                           818,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             ECMN    1,050 XPF                           368,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             MXAN     900 XPF                            163,636 XPF
  Loss Damage Waiver 1 - LDW1          Optional             ECMR    1,275 XPF                           422,727 XPF



 Loss Damage Waiver 2 - YLDW2          Optional             ECMR   2,229.75 XPF                         75,000 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             MXAN   1,786.50 XPF                         67,500 XPF


 Loss Damage Waiver 2 - YLDW2          Optional             ECMN   1,936.50 XPF                         75,000 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             EBMN   1,936.50 XPF                         75,000 XPF



 Loss Damage Waiver 2 - YLDW2          Optional             CFAR   2,741.25 XPF                         90,000 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             EDMR   2,229.75 XPF                         75,000 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             CDMR   3,266.25 XPF                         105,000 XPF

 Personal Accident Insurance - PAI     Optional      ALL    ALL      500 XPF




Super Loss Damage Waiver - SLDW        Optional             MXAN    1,500 XPF                           13,500 XPF

Super Loss Damage Waiver - SLDW        Optional             ECMN    1,500 XPF                           15,000 XPF


Super Loss Damage Waiver - SLDW        Optional             EBMN    1,500 XPF                           15,000 XPF

Super Loss Damage Waiver - SLDW        Optional             ECMR    1,500 XPF                           15,000 XPF



Super Loss Damage Waiver - SLDW        Optional             CDMR    1,500 XPF                           21,000 XPF

Super Loss Damage Waiver - SLDW        Optional             CFAR    1,500 XPF                           18,000 XPF




Super Loss Damage Waiver - SLDW        Optional             EDMR    1,500 XPF                           15,000 XPF
French Polynesia - Tahiti Island
Additional Driver Policy
rental.
Age Requirements
The minimum age is 21 years for all cars. There is no maximum age limit. Young driver's are not allowed.
Cross Border Policy
Vehicles not permitted to be taken out of French Polynesia.
Delivery / Collection
Delivery and collection is free of charge in French Polynesia. For Tahiti (Papeete Faa'a Airport) - delivery and
collection is on request. Delivery and collections are not allowed out of hours.
License Requirements
A full driving licence must be held for at least one year for all car groups. An international driving permit is
accepted, accompanied by the local licence. American and French licences are accepted on their own.
One Way Rentals
Domestic One ways between locations in Tahiti are allowed at a cost of XPF 1100+ tax. One way rentals are not
applicable for Fare Island and Raiatea Island (as there is only one location in each Island). The minimum length of
rental is 1 day and must be pre-booked. International one ways are not permitted.
Out of Hours Policy
Out of hours bookings are not allowed.
Payment Policy
Acceptable methods of payment are Visa, Amex, National Charge Cards, National Vouchers, Travellers Cheques,
Eurocheques and Cash. Diners Club Cards, MasterCards and Eurocards are not accepted. A deposit of 20% of the
estimated rental charges plus XPF 32,816.00 + tax is required. The deposit must be paid by credit card and will be
held on the credit card until the car is returned.
Refuelling Policy
Car is supplied with a full tank of fuel and must be returned full, otherwise refuelling charges of XPF 250.00 + tax
per litre will apply. Fuel prices are subject to change at any time.
Roadside Assistance
Customers are given the following emergency phone numbers in case of accident or breakdown: 689 738 090 or
689 770 703 for assistance during daytime and 689 788 585 at night. All details will be supplied to the customer at
time of pick up.
Special Equipment
Infant Seats (CSI) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax. Suitable for 0 - 12
months/0 - 13kg. Baby Seats (CSB) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax.
Suitable for 1 - 3 years/9 - 18kg. Toddler Seats (CST) - XPF 550.00 + tax per day. The Replacement Amount is
XPF 20000.00 + tax. Suitable for 4 - 7 years/15 - 30kg. Booster Seats (BST) - XPF 550.00 + tax per day. The
Replacement Amount is XPF 20000.00 + tax. Suitable for 8 - 12 years. All equipment is on freesale and available
for all cars/locations. The age of the child must be stated at time of reservation for all child seats. Baby seats are
not loaded in the system - if required, please add to the remarks.
Surcharges
Airport Fee is XPF 500.00 + tax per rental.
Tax
10%
French Polynesia - Tahiti Island
         Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per    Deductable
                                      Optional                                     Week       Month

  Loss Damage Waiver 1 - LDW1          Optional             IVMR    2,175 XPF                            818,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             ECMR    1,275 XPF                            422,727 XPF
  Loss Damage Waiver 1 - LDW1          Optional             EBMN    1,050 XPF                            368,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             EDMR    1,275 XPF                            422,727 XPF
  Loss Damage Waiver 1 - LDW1          Optional             CCMR    2,175 XPF                            818,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             ECMN    1,050 XPF                            368,182 XPF
  Loss Damage Waiver 1 - LDW1          Optional             CFAR    1,650 XPF                            463,636 XPF


 Loss Damage Waiver 2 - YLDW2          Optional             EBMN   1,936.50 XPF                         75,000.00 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             ECMR   2,229.75 XPF                         75,000.00 XPF


 Loss Damage Waiver 2 - YLDW2          Optional             CCMR   3,266.25 XPF                         105,000.00 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             IVMR   3,266.25 XPF                         105,000.00 XPF



 Loss Damage Waiver 2 - YLDW2          Optional             EDMR   2,229.75 XPF                         75,000.00 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             ECMN   1,936.50 XPF                         75,000.00 XPF

 Loss Damage Waiver 2 - YLDW2          Optional             CFAR   2,741.25 XPF                         90,000.00 XPF

 Personal Accident Insurance - PAI     Optional      ALL    ALL    500.00 XPF




Super Loss Damage Waiver - SLDW        Optional             IVMR    1,500 XPF                            21,000 XPF

Super Loss Damage Waiver - SLDW        Optional             EDMR    1,500 XPF                            15,000 XPF


Super Loss Damage Waiver - SLDW        Optional             EBMN    1,500 XPF                            15,000 XPF

Super Loss Damage Waiver - SLDW        Optional             CFAR    1,500 XPF                            18,000 XPF



Super Loss Damage Waiver - SLDW        Optional             ECMR    1,500 XPF                            15,000 XPF

Super Loss Damage Waiver - SLDW        Optional             ECMN    1,500 XPF                            15,000 XPF




Super Loss Damage Waiver - SLDW        Optional             CCMR    1,500 XPF                            21,000 XPF
French Polynesia - Raiatea Island
Additional Driver Policy
Additional Driver fee is XPF 100.00 + tax per day. There is no maximum number of additional driver s allowed per
rental.
Age Requirements
The minimum age is 25 years for all cars. There is no maximum age limit. Young driver's are not allowed.
Cross Border Policy
Vehicles not permitted to be taken out of French Polynesia.
Delivery / Collection
Delivery and collection is free of charge in French Polynesia. Delivery and collections are not allowed out of hours.
License Requirements
A full driving licence must be held for at least one year for all car groups. An international driving permit is
accepted, accompanied by the local licence. American and French licences are accepted on their own.
One Way Rentals
Not applicable as there is only one location on Uturoa/Raiatea Island.
Out of Hours Policy
Out of hours bookings are not allowed.
Payment Policy
Acceptable methods of payment are Visa, Amex, National Charge Cards, National Vouchers, Travellers Cheques,
Eurocheques and Cash. Diners Club Cards, MasterCards and Eurocards are not accepted. A deposit of 20% of the
estimated rental charges plus XPF 32,816.00 + tax is required. The deposit must be paid by credit card and will be
held on the credit card until the car is returned.
Refuelling Policy
Car is supplied with a full tank of fuel and must be returned full, otherwise refuelling charges of XPF 250.00 + tax
per litre will apply. Fuel prices are subject to change at any time.
Roadside Assistance
Customers are given the following emergency phone numbers in case of accident or breakdown: 689 738 090 or
689 770 703 for assistance during daytime and 689 788 585 at night. All details will be supplied to the customer at
time of pick up.
Special Equipment
Infant Seats (CSI) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax. Suitable for 0 - 12
months/0 - 13kg. Baby Seats (CSB) - XPF 550.00 + tax per day. The Replacement Amount is XPF 20000.00 + tax.
Suitable for 1 - 3 years/9 - 18kg. Toddler Seats (CST) - XPF 550.00 + tax per day. The Replacement Amount is
XPF 20000.00 + tax. Suitable for 4 - 7 years/15 - 30kg. Booster Seats (BST) - XPF 550.00 + tax per day. The
Replacement Amount is XPF 20000.00 + tax. Suitable for 8 - 12 years. All equipment is on freesale and available
for all cars/locations. The age of the child must be stated at time of reservation for all child seats. Baby seats are
not loaded in the system - if required, please add to the remarks.
Surcharges
Airport Fee is XPF 500.00 + tax per rental.
Tax
10%
French Polynesia - Raiatea Island
         Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                      Optional                                     Week       Month

  Loss Damage Waiver 1 - LDW1          Optional             ECMR    1,275 XPF                           422,727 XPF

  Loss Damage Waiver 1 - LDW1          Optional             ECMN    1,050 XPF                           368,182 XPF
 Personal Accident Insurance - PAI     Optional      ALL    ALL      500 XPF

Super Loss Damage Waiver - SLDW        Optional             ECMR    1,500 XPF                           15,000 XPF

Super Loss Damage Waiver - SLDW        Optional             ECMN    1,500 XPF                           15,000 XPF
Gabon
Additional Driver Policy
Additional drivers are charged at XAF 2000.00 + tax per day. There is no limit to the number of additional drivers
allowed per rental.
Age Requirements
The minimum rental age is 21 years for ECMR and EDMR and 23 years for all other groups. The maximum age is
75 years. There is no young drivers charge.
Cross Border Policy
It is not permitted to leave Gabon.
Delivery / Collection
In Town: XAF 6000.00 + tax. Out of town: Not available. Delivery and collection is not available out of hours.
License Requirements
A full valid licence must have been held for at least two years prior to the rental. An international driving permit is
not required.
One Way Rentals
Domestic one ways and International One Ways are not allowed.
Out of Hours Policy
Available at all locations on request at a cost of XAF 10,000 + tax.
Payment Policy
Acceptable methods of payment are: Visa, National Charge Cards, National Vouchers and cash. Diners,
MasterCard, Amex, Travellers Cheques and Eurocheques are not accepted. A deposit of XAF 183,338.17 is
applicable which can be paid by cash or credit card.
Refuelling Policy
Vehicles must be returned with the same amount of fuel as provided at the start of the rental, otherwise refuelling
charges will apply.
Roadside Assistance
Full details will be provided to the customer at time of pickup.
Special Equipment
There is no special equipment available.
Surcharges
Airport Surcharge - XAF 6000.00 + tax per rental.
Tax
18%
Gabon
     Insurance Name            Mandatory or   Group   SIPP   Cost Per Day    Cost Per   Cost Per    Deductable
                                Optional                                      Week       Month

Loss Damage Waiver - LDW         Optional             EDMR   8,000.00 XAF                          400,000.00 XAF


Loss Damage Waiver - LDW         Optional             IFNR   12,000.00 XAF                         600,000.00 XAF

Loss Damage Waiver - LDW         Optional             ECMR   6,000.00 XAF                          300,000.00 XAF


Loss Damage Waiver - LDW         Optional             FFNR   16,000.00 XAF                         800,000.00 XAF

   Theft Waiver - THW            Optional             FFNR   8,000.00 XAF                          800,000.00 XAF

   Theft Waiver - THW            Optional             IFNR   6,000.00 XAF                          600,000.00 XAF

   Theft Waiver - THW            Optional             ECMR   3,000.00 XAF                          300,000.00 XAF

   Theft Waiver - THW            Optional             EDMR   8,000.00 XAF                          400,000.00 XAF

 Third Party Liability - TPL    Mandatory             ALL
Germany
Additional Driver Policy
Additional driver charge is Euro 5.99 per day (no maximum charge).
Age Requirements
Minimum rental age is 19 years. In addition, restrictions apply on certain model groups: Intermediate, Standard &
Fullsize vehicles (I,S & F) is 21 years; Premium & Luxury (P&L) is 25 years; Drivers must be 27 years of age for all
speciality car groups. There is no maximum age limit.
Cross Border Policy
Vehicles cannot be driven into the following countries: Albania, Bosnia Herzegovina, Belarus, Serbia & Montenegro,
Turkey, Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Macedonia, Romania, Russia, Slovakia & Ukraine. All
vehicles are permitted to enter the following countries: Austria, Belgium, Denmark, Finland, France (excluding
Corsica), Holland, Luxembourg, Norway, Portugal, Spain (excluding the Balearics & Canary Islands) and
Switzerland. Economy, Compact, Intermediate and Standard vehicles only maybe driven into the following
countries: Czech Republic, Hungary, Ireland, Italy (excluding Sicily & Sardinia), UK, Poland, Slovenia.
Delivery / Collection
Delivery and Collection is available for National customers on request. The service is not available for Alamo
customers. For deliveries / collections the charge is €17 per service. Delivery and Collection is only possible within
city limits of servicing station
License Requirements
license must have been held for at least one year except for those vehicles requiring a 27 minimum age (see age
policy) where the license must be held for 3 years. International driving licenses are required for renters, who
present a non-EU driving license that is not understandable or recognisable as a driving license. Non-EU driving
license holders are strongly recommended to hold an international Driver License due to German Law NB:
International driving licenses are only valid outside the country of origin and when presented along with the original
driving license.
One Way Rentals
Domestic One-way rentals are available, free of charge between German cities. International One Ways - please
refer to the the IOWP grid (only available for National).
Out of Hours Policy
All out of hours reservations on a request basis only with a fee of €30.77 + tax.
Payment Policy
All National Credentials & major Credit Cards. No Debit cards or Electron cards are accepted. No cash payment is
accepted. Deposit is Estimated rental charges + Extras + 1 Tank - No Cash Deposit is accepted and these charges
will be authorised (not charged) on clients credit card
Refuelling Policy
depending on current fuel prices and include a service portion, so are higher than at a gas station. A pre-purchase
fuel option is available when collecting the vehicle at the branch, these prices will vary depending on current fuel
prices.
Roadside Assistance
For rentals starting in Germany only contact +49 180 5022044 for full roadside support (multilanguage service)
Special Equipment
Child/baby seat (0 - 9 months) CSI (CSI in GW) = Euro 9.00 + tax per day - up to a maximum of 54 days.
Replacement Amount is EUR 119.00 + tax. On Request. Child Seat (9 months - 3.5 yrs) CST (CSB in GW) = Euro
9.00 + tax per day - up to a maximum of 54 days. Replacement Amount is EUR 119.00 + tax. On Request. Child
Seat (3.5 - 7 yrs) BST (CST in GW) = Euro 9.00 + tax per day - up to a maximum of 54 days. Replacement Amount
is EUR 119.00 + tax. On Request. Child Seat (up to 12 yrs) BST (CBS in GW) = Euro 9.00 + tax per day - up to a
maximum of 54 days. Replacement Amount is EUR 119.00 + tax. On Request. Ski rack SKR = Euro 7.00 + tax per
day - maximum charge is EUR 45.00 + tax. Replacement Amount is EUR 300.00 + tax. On request. Snow
tyres/Winter tyres STR = Euro 14.79 + tax per day - maximum charge is EUR 105.00 + tax per month. No
Replacement Amount. Snow Chains SNO = Euro 7.00 + tax per day - Maximum Euro 45.00. Replacement Amount
is EUR 357.00 + tax. On Request. Luggage Rack LUG= 7.56 Euro per day + tax. Replacement Amount is EUR
100.00 + tax. GPS is available only on-request at counter at a charge of EUR 6.90 + tax per day, with a maximum
charge of EUR 110.00 + tax per month. Replacement Amount is EUR 350.00 + tax. There is currently no facility to
pre-book this item. Mobile telephones are not available Please note: It is important that when requesting any child
seats, the age of the child/ren MUST also be specified in order for the correct seat to be supplied. For Info: German
Law states that it is the drivers responsibility to ensure the car is equipped correctly for the weather conditions. This
country does not provide reflective jackets and is not required by law to do so.
Surcharges
Service surcharge is 20% plus tax - applicable on the basic rental and insurances (applies to all Airports and
Railway Stations). Vehicle licence Fee is Euro 1.15 per day + tax, with a maximum charge of EUR 40.25 per rental
+ tax (35 days) - (VLF is always included in our rates). Fine handling fee - EUR 9.50 + tax is payable if traffic fines
have been incurred during the rental (paid locally if applicable) A mileage charge applies to all customers who
exceed 200 kilometers a day. Every Kilometer over 200 will be charged between EUR 0.25 per km and EUR 0.44
per km depending on car group. This is applicable to everyone except Tour and large Corporate customers where
their contract states this is not applicable.
Tax
19%
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Germany
     Insurance Name         Mandatory or   Group   SIPP    Cost Per Day      Cost Per   Cost Per   Deductable
                             Optional                                         Week       Month

 Loss Damage Waiver - LDW     Optional             FDAR   6.00 - 28.00 EUR                         1050.00 EUR

 Loss Damage Waiver - LDW     Optional             EBMR   5.00 - 20.00 EUR                         850.00 EUR

 Loss Damage Waiver - LDW     Optional             LDAR   6.00 - 30.00 EUR                         1050.00 EUR



 Loss Damage Waiver - LDW     Optional             IWMR   5.00 - 26.00 EUR                         850.00 EUR

 Loss Damage Waiver - LDW     Optional             CDMR   5.00 - 21.00 EUR                         850.00 EUR




 Loss Damage Waiver - LDW     Optional             PWAR   6.00 - 30.00 EUR                         1050.00 EUR

 Loss Damage Waiver - LDW     Optional             IVMR   5.00 - 26.00 EUR                         850.00 EUR



 Loss Damage Waiver - LDW     Optional             CCMR   5.00 - 21.00 EUR                         850.00 EUR

 Loss Damage Waiver - LDW     Optional             CCAR   5.00 - 21.00 EUR                         850.00 EUR




 Loss Damage Waiver - LDW     Optional             ECMR   5.00 - 20.00 EUR                         850.00 EUR

 Loss Damage Waiver - LDW     Optional             CPMR   5.00 - 21.00 EUR                         850.00 EUR


 Loss Damage Waiver - LDW     Optional             CWMR   5.00 - 21.00 EUR                         850.00 EUR

 Loss Damage Waiver - LDW     Optional             SDMR   5.00 - 26.00 EUR                         1050.00 EUR

 Loss Damage Waiver - LDW     Optional             IDMR   5.00 - 26.00 EUR                         850.00 EUR

 Loss Damage Waiver - LDW     Optional             EWMR   5.00 - 20.00 EUR                         850.00 EUR



 Loss Damage Waiver - LDW     Optional             XDAR   7.00 - 32.00 EUR                         1050.00 EUR

 Loss Damage Waiver - LDW     Optional             PVMR   6.00 - 30.00 EUR                         1050.00 EUR



 Loss Damage Waiver - LDW     Optional             FDMR   6.00 - 28.00 EUR                         1050.00 EUR

 Loss Damage Waiver - LDW     Optional             XWAR   7.00 - 32.00 EUR                         1050.00 EUR

 Loss Damage Waiver - LDW     Optional             SWMR   5.00 - 26.00 EUR                         850.00 EUR
   Loss Damage Waiver - LDW         Optional         LWAR   6.00 - 30.00 EUR   1050.00 EUR




   Loss Damage Waiver - LDW         Optional         MBMR   5.00 - 20.00 EUR   850.00 EUR

   Loss Damage Waiver - LDW         Optional         ECMN   5.00 - 20.00 EUR   850.00 EUR




   Loss Damage Waiver - LDW         Optional         CLMR   5.00 - 21.00 EUR   850.00 EUR

   Loss Damage Waiver - LDW         Optional         EBMN   5.00 - 20.00 EUR   850.00 EUR

   Loss Damage Waiver - LDW         Optional         FWMR   6.00 - 28.00 EUR   1050.00 EUR

   Loss Damage Waiver - LDW         Optional         FWAR   6.00 - 28.00 EUR   1050.00 EUR

   Loss Damage Waiver - LDW         Optional         SVMR   6.00 - 30.00 EUR   1050.00 EUR

   Loss Damage Waiver - LDW         Optional         LVMR   6.00 - 30.00 EUR   1050.00 EUR

   Loss Damage Waiver - LDW         Optional         PDAR   6.00 - 30.00 EUR   1050.00 EUR

Personal Accident Insurance - PAI   Optional   ALL    ALL      8.00 EUR

          PK-Full - PKF             Optional         MBMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         EBMN   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         EBMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         ECMN   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         EWMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         CCMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         CCAR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         ECMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         CDMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         CWMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         IDMR   13.00-15.99 EUR    450.00 EUR

          PK-Full - PKF             Optional         FDMR   13.00-15.99 EUR    650.00 EUR
         PK-Full - PKF            Optional   FWAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   FDAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   IVMR   13.00-15.99 EUR    450.00 EUR

         PK-Full - PKF            Optional   PVMR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   CPMR   13.00-15.99 EUR    450.00 EUR

         PK-Full - PKF            Optional   FWMR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   CLMR   13.00-15.99 EUR    450.00 EUR

         PK-Full - PKF            Optional   SDMR   13.00-15.99 EUR    450.00 EUR

         PK-Full - PKF            Optional   LDAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   IWMR   13.00-15.99 EUR    450.00 EUR

         PK-Full - PKF            Optional   SWMR   13.00-15.99 EUR    450.00 EUR

         PK-Full - PKF            Optional   LVMR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   XWAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   PWAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   LWAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   SVMR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   XDAR   13.00-15.99 EUR    650.00 EUR

         PK-Full - PKF            Optional   PDAR   13.00-15.99 EUR    650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   PVMR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   FDAR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   EBMN   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   ECMN   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   CDMR   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   CWMR   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   FDMR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   SWMR   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   SDMR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   EWMR   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   CLMR   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   LDAR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   LVMR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   SVMR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   CCAR   6.00 - 10.00 EUR   450.00 EUR

Super Loss Damage Waiver - SLDW   Optional   FWAR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   PWAR   6.00 - 10.00 EUR   650.00 EUR

Super Loss Damage Waiver - SLDW   Optional   CCMR   6.00 - 10.00 EUR   450.00 EUR
Super Loss Damage Waiver - SLDW    Optional         XDAR   6.00 - 10.00 EUR    650.00 EUR

Super Loss Damage Waiver - SLDW    Optional         MBMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         EBMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         FWMR   6.00 - 10.00 EUR    650.00 EUR

Super Loss Damage Waiver - SLDW    Optional         LWAR   6.00 - 10.00 EUR    650.00 EUR

Super Loss Damage Waiver - SLDW    Optional         IDMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         IVMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         ECMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         IWMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         XWAR   6.00 - 10.00 EUR    650.00 EUR

Super Loss Damage Waiver - SLDW    Optional         CPMR   6.00 - 10.00 EUR    450.00 EUR

Super Loss Damage Waiver - SLDW    Optional         PDAR   6.00 - 10.00 EUR    650.00 EUR

    Third Party Liability - TPL   Mandatory   ALL   ALL
   Loss Damage Waiver - LDW        Optional         EKMN   13.45 - 17.64 EUR   750.00 EUR

   Loss Damage Waiver - LDW                         CKMN   13.45 - 16.64 EUR   750.00 EUR

   Loss Damage Waiver - LDW        Optional         IKMN   13.45 - 17.64 EUR   750.00 EUR

   Loss Damage Waiver - LDW        Optional         FKMN   17.65 - 21.84 EUR   1000.00 EUR

Super Loss Damage Waiver - SLDW    Optional         EKMN   6.72 - 10.92 EUR    350.00 EUR

Super Loss Damage Waiver - SLDW    Optional         CKMN   6.72 - 10.92 EUR    350.00 EUR

Super Loss Damage Waiver - SLDW                     IKMN   6.72 - 10.92 EUR    350.00 EUR

Super Loss Damage Waiver - SLDW    Optional         SKMN   6.72 - 10.92 EUR    350.00 EUR

Super Loss Damage Waiver - SLDW    Optional         SKMN   6.72 - 10.92 EUR    350.00 EUR
Ghana
Additional Driver Policy
Additional Drivers are charged at USD 12.00 + tax per day. Only one additional driver allowed per rental.
Age Requirements
The minimum rental age is 21 years for EDMR and CDMR. There is no maximum age limit and no young drivers
charge.
Cross Border Policy
Only permitted to drive within the Accra district. It is not permitted to cross the border, unless special written
permission from the car rental company is provided. If customers do cross the border then they will be liable for the
full cost of the car in case of damage or theft.
Delivery / Collection
During office hours: In town (within 20km): USD 5.00 + tax. Out of town (over 20km): USD 20.00 + tax. Delivery &
collections are also available out of hours at an additional cost of USD 10.00 + tax.
License Requirements
A full valid driving licence must have been held for at least 3 years prior to the rental. An international driving permit
is not required. Local (European/American) licences are accepted.
One Way Rentals
Domestic and internation one ways are not allowed.
Out of Hours Policy
Out of hours reservations are only allowed at Accra Downtown before 08:00 and after 17:00. On freesale at a
charge of USD 5.00 + tax.
Payment Policy
Diners, travellers cheques, eurocheques and cash are not accepted. A deposit of USD 275.00 plus 20% of the
estimated rental charges is required which must be paid by credit card. The deposit is held on the credit card until
the car is returned.
Refuelling Policy
Car must be returned with the same amount of fuel as provided at the beginning of the rental, otherwise refuelling
charges will apply at the current pump price.
Roadside Assistance
All details will be provided to the customer at time of pickup. The 24 hour emergency telephone number is: +233
249 48 4444.
Special Equipment
Infant Seats -CSI (0 - 12 months) - USD 5.00 + tax per day. On request and available for all cars/locations.
Surcharges
No surcharges applicable.
Tax
20%
Ghana
      Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                 Optional                                     Week       Month

Collision Damage Waiver - CDW     Optional      A      EDMR    2.00 USD                            400.00 USD

Collision Damage Waiver - CDW     Optional      B      CDMR    3.00 USD                            500.00 USD

     Theft Waiver - THW           Optional      B      CDMR    3.00 USD                            1200.00 USD


     Theft Waiver - THW           Optional      A      EDMR    2.00 USD                            1000.00 USD
Greece
Additional Driver Policy
Additional Driver is Euro 2.50 per day + taxes and surcharges, per driver with maximum of 2 additional drivers.
Age Requirements
Minimum rental age is 21 years for car groups MDMR, EDMR, EDAR & EBMR, with no young drivers charge. For
all other car groups, the minimum age is 23 years (see young driver charge below for customers under the age of
23 wishing to rent these vehicles). There is a maximum age of 75 years. An additional charge applies if young
drivers would like to rent the larger cars as follows: Drivers aged 21 - 23 years old with a valid driving license for at
least one year, can rent a car with an extra debit of EUR 8.00 per day plus taxes and surcharges for car categories
D (CDMR), D1 (CXMR), E (ICMR), F (PCMR), G (CDAR) , R (CFMN), K (LVMR) and extra charge 15.00 Euro for
car categories S (IFMR), X (PDMR), L (LDMR).
Cross Border Policy
AVAILABLE ON REQUEST. Cross border rentals are allowed only within the European Union. A prior written
authorization is required. There is also an insurance premium fee that applies depending on the length of the trip
and the country. (GREEN CARD). The price of renting includes a km charge. The guarantee is equal with the value
of the rented car. This kind of rentals should be requested from National – Alamo at least 7 working days prior the
pick up date. Please contact the Sales Department in Greece for further information. Process of publication of
green card: Minimum time of publication of a green card is 7 working days. Charge per monthly rental is EUR 90.00
plus taxes and surcharges. The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it is
located in the borders of the country for which it is issued.
Delivery / Collection
DURING OFFICE HOURS PER SERVICE: within city limits (up to 8 kms) a charge at 12.00 Euro + taxes and
surcharges will apply. Outside city limits ( 9 kms +) the renter will be charged 0.45 Euro + taxes and surcharges per
Km in addition to the initial EUR 12.00 + taxes and surcharges. For Araxos Charter International Airport (aprox. 50
klms from the city of Patra) a charge at 25,00 Euro plus taxes and surcharges per service will apply. For deliveries
to/from Piraeus Port by our Athens Downtown branch a charge at 12,00 euro plus taxes and surcharges will apply.
For deliveries to/from Rafinas’ and Lavrios’ harbors by our Athens Downtown branch a charge at 25.00 Euro +
taxes and surcharges per service will apply. Driver must be present to show passport and confirm payment
methods. For night deliveries and/or collections a night delivery charge will apply in addition to the above delivery
charges (it is on request only) - see out of hours policy.
License Requirements
All EU licences are valid in Greece. For none EU licence holders, it is Mandatory they hold an International driving
permit. All drivers must have held a licence for at least 1 year and have a valid Identity Card or Passport. All drivers
must have a clean driving record which must be readable and unbroken.
One Way Rentals
Only Domestic : One-way rentals between the three specific Stations (Thessaloniki, Athens and Patras) are
charged at 175.00 Euro + taxes and surcharges. One-way rentals between locations in Crete are charged at 25,00
Euro + taxes and surcharges. One-way rentals within branches of the same areas in Lesvos, Kefallonia, Santorini,
Athens, Samos, Corfu and Rhodes are free of charge. One-way rentals between Kavala and Thessaloniki are
charged at 125,00 Euro + taxes and surcharges. One-way rentals between Thessaloniki and Volos are charged at
125,00 Euro + taxes and surcharges. One-way rentals between Thessaloniki and Chalkidiki branches are charged
at 125,00 Euro + taxes and surcharges. One-way rentals between Athens and Volos branches are charged at
175.00 Euro + taxes and surcharges. For the rest destinations no one ways are allowed. Transport of vehicle via
ship or other media: Renter΄s written authorization is required. A charge at 20.00 euro plus tax and surcharges per
direction will apply. Vehicle in such type of renting should be returned in the initial receipt Station of National –
Alamo. Otherwise, the regular debits of One Way Fee are in effect with the additional charge of compensation of
ticket of return in the initial destination (a previous communication with the Reservation Department of National –
Alamo is required). The vehicle without the written authorization of National – Alamo is not covered for the time that
it remains on a ship. One way rentals between islands or between mainland and islands are not allowed. Car
groups FVMR and PDMR are not allowed for domestic one ways. International One Ways are not allowed.
Out of Hours Policy
This is in addition to to the night delivery charge. International Athens Airport is excluded with free of charge 24-
hour service.
Payment Policy
the CDW deductible amount, 150,00 Euro for tires and fuel deposit for A1 (MDMR), B1 (EDMR), BA (EDAR), C
(EBMR) car groups and 200,00 Euro for the rest car groups. In car groups A1 (MDMR), B1 (EDMR), the renter has
the opportunity to deposit in cash the deductible amount of CDW plus 150,00 Euro per day instead of using a credit
card. In this case, buying FDW insurance is mandatory. In case CDW not selected a valid credit card required, in
order the vehicle value will be held as deposit. Renters must present their passports, Driving Licence and a
personal Credit Card. Acceptable credit cards are: Visa, MasterCard, Amex and Diners. In addition, National
charge-cards and National vouchers are accepted. Also accepted are Eurocheques and Travellers cheques in
Euros, US dollars and GB pounds. The Electron Visa or Maestro are not valid for deposit. Cash card can be used
only for the payment of the rental. Due to processing times credit card deposits may take upto to 10-14 days after
return of the vehicle to be returned to the customer.
Refuelling Policy
Vehicle should be returned with the same amount of fuel otherwise a refuelling charge of Euro 1.60 plus tax per
litre will apply for fuel tank differences. Please note, fuel prices are subject to change at any time.
Roadside Assistance
In case of breakdown or accidents a replacement vehicle will be provided if necessary (within 24hours), contact the
branch that supplied the vehicle and report the accident. 24 Hour roadside assistance cover is provided.
Special Equipment
Child/Infant seat = CSI - (0 - 15 months / 0 - 13 Kgs) - EUR 3.00 per day + tax, with a maximum charge of EUR
25.00 + tax. Child seat/toddler = CST - (up to 4 years / up to 18Kgs) - EUR 3.00 per day + tax, with a maximum
charge of EUR 25.00 + tax. Booster seat = BST - (4 - 12 years / up to 36kgs) - EUR 3.00 per day + tax, with a
maximum charge of EUR 25.00 + tax. Snow chains = SNO - Available all year, at all Mainland Locations - EUR
3.00 per day + tax, with a maximum charge of EUR 25.00 plus taxes and surcharges. GPS = Euro 8.00 per day +
tax, with a maximum charge of EUR 63.00 plus taxes and surcharges, and is available only at the following
locations - Athens Airport, Athens downtown, Thessaloniki Airport and Heraklion Airport. All special equipment is on
request with 48 hours advance notice required. Not available for one-way travel. Mobile telephones, luggage-racks,
ski-racks and winter equipped vehicles are not available from our Greek locations. This country does not provide
reflective jackets and is not required by law to do so.
Surcharges
Traffic or other municipal fines, the Driver is fully liable. Accident administration fee: In case of accidents an
administration fee of 25,00 euro + tax + airport fees will be charged. This charge applies irrelevantly of party at
fault.
Tax
23% except for the islands of Rhodes, Kos, Samos, Karpathos, Chios, Mykonos, Paros, Lesvos, Naxos, Santorini,
Skiathos, Skopelos and Thassos where the tax is 16%




                                                 (blank page)
Greece
       Insurance Name            Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                  Optional                                            Week       Month

 Collision Damage Waiver - CDW     Optional             CXMR   15.00 EUR, excl vat                         700.00 EUR

 Collision Damage Waiver - CDW     Optional             LVMR   20.00 EUR, excl vat                         1,200.00 EUR

 Collision Damage Waiver - CDW     Optional             EDAR   11.00 EUR, excl vat                         500.00 EUR




 Collision Damage Waiver - CDW     Optional             EDMR   11.00 EUR, excl vat                         500.00 EUR

 Collision Damage Waiver - CDW     Optional             PCMR   15.00 EUR, excl vat                         700.00 EUR




 Collision Damage Waiver - CDW     Optional             MDMR   11.00 EUR, excl vat                         500.00 EUR

 Collision Damage Waiver - CDW     Optional             EBMR   11.00 EUR, excl vat                         500.00 EUR




 Collision Damage Waiver - CDW     Optional             ICMR   15.00 EUR, excl vat                         700.00 EUR

 Collision Damage Waiver - CDW     Optional             PDMR   27.00 EUR, excl vat                         1,200.00 EUR



 Collision Damage Waiver - CDW     Optional             CDMR   15.00 EUR, excl vat                         700.00 EUR
Collision Damage Waiver - CDW   Optional   LDMR   20.00 EUR, excl vat   1,200.00 EUR




Collision Damage Waiver - CDW   Optional   CDAR   15.00 EUR, excl vat   700.00 EUR

Collision Damage Waiver - CDW   Optional   CFMN   15.00 EUR, excl vat   700.00 EUR


Collision Damage Waiver - CDW   Optional   IFMR   20.00 EUR, excl vat   1200.00 EUR

  Full Damage Waiver - FDW      Optional   EDMR   6.00 EUR, excl vat       Zero




  Full Damage Waiver - FDW      Optional   CXMR   8.00 EUR, excl vat       Zero

  Full Damage Waiver - FDW      Optional   EBMR   6.00 EUR, excl vat       Zero


  Full Damage Waiver - FDW      Optional   MDMR   6.00 EUR, excl vat       Zero

  Full Damage Waiver - FDW      Optional   LVMR   20.00 EUR, excl vat      Zero


  Full Damage Waiver - FDW      Optional   PDMR   20.00 EUR, excl vat      Zero

  Full Damage Waiver - FDW      Optional   CDMR   8.00 EUR, excl vat       Zero




  Full Damage Waiver - FDW      Optional   EDAR   8.00 EUR, excl vat       Zero

  Full Damage Waiver - FDW      Optional   ICMR   8.00 EUR, excl vat       Zero



  Full Damage Waiver - FDW      Optional   PCMR   8.00 EUR, excl vat       Zero
   Full Damage Waiver - FDW          Optional         LDMR   20.00 EUR, excl vat      Zero


   Full Damage Waiver - FDW          Optional         IFMR   12.00 EUR, excl vat      Zero

   Full Damage Waiver - FDW          Optional         CFMN   8.00 EUR, excl vat       Zero

   Full Damage Waiver - FDW          Optional         CDAR   8.00 EUR, excl vat       Zero

    Full Theft Waiver - FTW          Optional   ALL    ALL   3.50 EUR, excl vat       Zero

Personal Accident Insurance - PAI    Optional   ALL    ALL   4.00 EUR, excl vat

      Theft Protection - TP          Optional         ICMR   4.00 EUR, excl vat    700.00 EUR

      Theft Protection - TP          Optional         CDMR   4.00 EUR, excl vat    700.00 EUR

      Theft Protection - TP          Optional         LVMR   5.00 EUR, excl vat    1,200.00 EUR

      Theft Protection - TP          Optional         PDMR   5.00 EUR, excl vat    1,200.00 EUR

      Theft Protection - TP          Optional         EDMR   3.00 EUR, excl vat    500.00 EUR

      Theft Protection - TP          Optional         PCMR   4.00 EUR, excl vat    700.00 EUR

      Theft Protection - TP          Optional         EDAR   3.00 EUR, excl vat    500.00 EUR

      Theft Protection - TP          Optional         MDMR   3.00 EUR, excl vat    500.00 EUR

      Theft Protection - TP          Optional         EBMR   3.00 EUR, excl vat    500.00 EUR

      Theft Protection - TP          Optional         CXMR   4.00 EUR, excl vat    700.00 EUR

      Theft Protection - TP          Optional         LDMR   5.00 EUR, excl vat    1,200.00 EUR

      Theft Protection - TP          Optional         CDAR   4.00 EUR, excl vat    700.00 EUR

      Theft Protection - TP          Optional         CFMN   4.00 EUR, excl vat    700.00 EUR

      Theft Protection - TP          Optional         IFMR   4.00 EUR, excl vat    700.00 EUR

    Third Party Liability - TPL     Mandatory   ALL    ALL
Guadeloupe
Additional Driver Policy
Additional drivers maximum of 3 allowed, at a charge 7.00 EUR per driver per rental.
Age Requirements
Minimum rental age is 21yrs - There is no maximum age. Young Drivers Surcharge: 12.91 EUR (vat exc) per rental
(Under25 years old)
Cross Border Policy
N/A
Delivery / Collection
These will be on request and charges will be advised.
License Requirements
All valid types in roman alphabet in renters name-original licence only. Must have been held for at least 1year.
One Way Rentals
Domestic - Available between Pointe-A-Pitre Airport,Gosier & Downtown only. Minimum rental 3 days, all car
groups at a charge of 6.96 EUR per rental. Must be pre-booked. International - Not permitted
Out of Hours Policy
Outside office hours on request. Not Applicable on Sundays or Holidays.
Payment Policy
All major Credit Cards, National charge card, National vouchers. And Travellers cheques are allowed. Cash rentals
are not permitted. A deposit is held on Credit card of 533.57 EUR, which will be refunded when the car is returned.
Refuelling Policy
Vehicle is supplied with a full tank of fuel. Return full or refuelling charges will apply, plus a service fee 5.00 EUR.
Roadside Assistance

Special Equipment
Child/Infant seat CBI = 1.39 EUR per day Booster seat CSB= 1.39 EUR per day) All equipment is on request Child
seats require 7 days advance notice, Maximum charge 21.5 EUR. Child seats 0-4yrs. Booster seats 4-8yrs.
Children under 12yrs must sit in the rear seats of vehicle
Surcharges
Airport surcharge is 18.44 EUR per rental (VAT excluded)
Tax
9%
Guadaloupe
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW         Optional      N      CDAR    10.67 EUR                           783.41 EUR
  CDW         Optional      A      EBMR    7.47 EUR                            460.83 EUR
  CDW         Optional      H      IVMR    10.67 EUR                           783.41 EUR


  CDW         Optional      C      CDMR    10.67 EUR                           599.08 EUR
  CDW         Optional      B      ECMR    7.47 EUR                            460.83 EUR
  CDW         Optional      W      EDMR    7.47 EUR                            599.08 EUR
  CDW         Optional       K     SVMR    10.67 EUR                           783.41 EUR
  CDW         Optional       J     EXMR    10.67 EUR                           1843.32 EUR
   PAI        Optional      ALL    ALL     3.81 EUR
   TP         Optional       K     SVMR    2.13 EUR                            783.41 EUR
   TP         Optional      N      CDAR    2.13 EUR                            783.41 EUR


   TP         Optional       J     EXMR    2.13 EUR                            1843.32 EUR
   TP         Optional      B      ECMR    2.13 EUR                            460.83 EUR
   TP         Optional      H      IVMR    2.13 EUR                            783.41 EUR
   TP         Optional      C      CDMR    2.13 EUR                            599.08 EUR


   TP         Optional      W      EDMR    2.13 EUR                            599.08 EUR
   TP         Optional      A      EBMR    2.13 EUR                            460.83 EUR
  TPL        Mandatory      ALL    ALL
Hungary
Additional Driver Policy
Additional driver fee is EUR 4.00 + tax per day, with a maximum charge of EUR 28.00 + tax per rental (7 days) -
applies to all additional drivers. There is no maximum number of additional drivers allowed per rental.
Age Requirements
years for car group LDAR, PDAR & PVMR. A young driver charge of EUR 4.00 + tax per day applies to drivers
aged between 21 - 24 years. There is a maximum charge of EUR 40.00 + tax per rental (to be applied at the
counter if applicable).
Cross Border Policy
Finland, France, Germany, UK, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden and Switzerland. A cross border fee of EUR 20.00 + tax applies (paid locally). Cross border into Slovenia,
Croatia and Romania is on request only. Only car groups EDMR, CDMR and ICMR are allowed for cross border
into Romania. It is forbidden to cross the border into the following countries: Albania, Bosnia-Herzegovina, Bulgaria,
Greece, Macedonia, Turkey, Serbia & Montenegro (Yugoslavia), countries of the former Soviet Union and out of
Europe.
Delivery / Collection
Delivery & collection is available on request and costs as follows: During office hours: EUR 8.00 + tax each way
within city limits. An additional EUR 0.40 + tax per KM applies out of city limits. Out of hours: Same charges apply
as during office hours, as well as the after hours charge.
License Requirements
A full driving licence must be held for at least one year for all cars. An international driving permit is required if the
licence is not from an EU country.
One Way Rentals
Domestic one ways are free of charge between all locations. Minimum length of rental is one day. International one
ways are not permitted.
Out of Hours Policy
Out of hours reservations are only available at Budapest locations. The out of hours charge is EUR 28.00 + tax. On
Request.
Payment Policy
Acceptable methods of payment are: Visa, Amex, MasterCard, Diners, National Charge Cards, National Vouchers,
Travellers Cheques & Eurocheques. Cash is not accepted for the deposit or payment. A minimum deposit of 20%
of the estimated rental charges plus the insurance excess plus a tank of fuel is required. The deposit must be paid
by credit card and is held on the credit card until the car is returned. Two credit cards are required for Luxury
(LDAR) and Premium (PDAR, PVMR) cars.
Refuelling Policy
Cars must be returned with the same amount of fuel that was supplied at the beginning of the rental. Failing to do
this will result in refuelling costs. Generally EUR 2.00 per litre.
Roadside Assistance
In case of an accident or breakdown, the customer should call the rental location. If the rental location is closed,
then they should call the number on the emergency assistance card, which can be found in the car. If anyone is
injured in an accident or when material damages occur, the customer must call the Police. Full details are also
provided to the customer upon arrival.
Special Equipment
Infant Seat - CSI (0-12 months) - EUR 4.00 + tax per day with a maximum charge of EUR 28.00 + tax per rental.
Replacement amount is EUR 120.00 + tax. On Request at all locations. Baby Seat - CSB (1-3 years) - EUR 4.00 +
tax per day with a maximum charge of EUR 28.00 + tax per rental. Replacement amount is EUR 120.00 + tax. On
request at all locations. Toddler Seat - CST (4-7 years) - EUR 4.00 + tax per day with a maximum charge of EUR
28.00 + tax per rental. Replacement amount is EUR 120.00 + tax. On request at all locations. Booster Seat - BST
(up to 12 years) - EUR 4.00 + tax per day with a maximum charge of EUR 28.00 + tax per rental. Replacement
amount is EUR 40.00 + tax. On request for all locations. Snow Tyres - (see Winter Fee in surcharges)
MANDATORY from 1st November to 31st March. Ski Box - SKB - EUR 8.00 + tax per day with a maximum charge
of EUR 80.00 + tax per rental. Replacement amount is EUR 280.00 + tax. On Request and only available at
Budapest locations. Navigation System - NVS - EUR 12.00 + tax per day with a maximum charge of EUR 120.00 +
tax per rental. Replacement amount is EUR 280.00 + tax. This is a portable unit. On Request for all locations.
Snow Chains - EUR 4.00 + tax per day, with a maximum charge of EUR 28.00 + tax per rental. Replacement
amount is EUR 40.00 + tax. On request at all locations. Ski Rack - Not Availaible It is mandatory for children under
12 to be fitted into an appropriate child seat. Booster seats are mandatory for children up to 150cm in height. Baby
seats (CSB) are not loaded in the system, so if required, please add to the remarks on the reservation.
Surcharges
Airport Charge - 13% + tax Highway Toll - EUR 0.90 + tax per day (maximum charge of EUR 16.20 + tax per rental
(18 days)). Registration Fee - EUR 3.70 + tax per day. Licenses & Fees (LAF) - EUR 2.00 + tax per day. Winter fee
(WIEV) - EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per rental - MANDATORY for all
rentals from November 1st until March 31st (see Snow Tyres in Special Equipment). High Season Surcharge -
EUR 18.00 + tax per rental, applicable for check outs from 20th July to 2nd August. No-Show Fee - EUR 30.00 +
tax - Pay on the spot and only charged if Driver ID and Method of Payment is given at the time of booking. The No-
show fee does not apply to pre-paid bookings. Pre-paid amount is not refundable.
Tax
25%
Hungary
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   Collision Damage Waiver - CDW         Optional      A      EDMR    8.00 EUR                            300.00 EUR


   Collision Damage Waiver - CDW         Optional       I     LDAR    8.00 EUR                            400.00 EUR
   Collision Damage Waiver - CDW         Optional       F     FDMR    8.00 EUR                            400.00 EUR



   Collision Damage Waiver - CDW         Optional      M      PVMR    8.00 EUR                            400.00 EUR
   Collision Damage Waiver - CDW         Optional       L     CWMR    8.00 EUR                            300.00 EUR




   Collision Damage Waiver - CDW         Optional      D      IDMR    8.00 EUR                            400.00 EUR
   Collision Damage Waiver - CDW         Optional      H      PDAR    8.00 EUR                            400.00 EUR



   Collision Damage Waiver - CDW         Optional       E     IDAR    8.00 EUR                            400.00 EUR
   Collision Damage Waiver - CDW         Optional      G      SDMR    8.00 EUR                            400.00 EUR


   Collision Damage Waiver - CDW         Optional      C      ICMR    8.00 EUR                            300.00 EUR
   Collision Damage Waiver - CDW         Optional      B      CDMR    8.00 EUR                            300.00 EUR


Super Collision Damage Waiver - SCDW     Optional              ALL    10.00 EUR

Super Collision Damage Waiver Plus -     Optional      ALL     ALL    16.00 EUR
               SCDWP

        Theft Waiver - THW               Optional      D      IDMR    4.00 EUR                            2000.00 EUR

        Theft Waiver - THW               Optional      H      PDAR    4.00 EUR                            2000.00 EUR




        Theft Waiver - THW               Optional      G      SDMR    4.00 EUR                            2000.00 EUR

        Theft Waiver - THW               Optional       I     LDAR    4.00 EUR                            2000.00 EUR


        Theft Waiver - THW               Optional      C      ICMR    4.00 EUR                            1400.00 EUR
        Theft Waiver - THW               Optional       E     IDAR    4.00 EUR                            2000.00 EUR




        Theft Waiver - THW               Optional       F     FDMR    4.00 EUR                            2000.00 EUR
Theft Waiver - THW   Optional   L   CWMR   4.00 EUR   1400.00 EUR




Theft Waiver - THW   Optional   A   EDMR   4.00 EUR   1400.00 EUR
Theft Waiver - THW   Optional   M   PVMR   4.00 EUR   2000.00 EUR




Theft Waiver - THW   Optional   B   CDMR   4.00 EUR   1400.00 EUR
Iceland
Additional Driver Policy
Additional drivers are permitted at a fee of 22.49 EUR plus tax, up to a maximum of two additional drivers per
rental.
Age Requirements
Minimum rental age is as follows: 20 years for car groups: MBMN, EDMN, CDMN, IDMN, CXAR, SDAN, IWMN,
IXMN, IFMN, LWAR, FVMN & SFAN. 23 years for car groups: FFAR, PVMN & PFMN. 25 years for car groups
XVMN, LFAR & XFAR. There is no maximum age limit. There is no young drivers surcharge. Note: Driving Licence
must have been held since 1988 when renting car group PVMN.
Cross Border Policy
Vehicles are not permitted to be driven into other countries
Delivery / Collection
Delivery & collections within office hours are available at a cost of EUR 48.19 + tax to hotels & guesthouses within
the city only (within 10 kms).
License Requirements
Driver must have held a valid drivers license for at least one year for all cars except PVMN, for which the driving
licence must have been held since 1988. An International Driving license is not required.
One Way Rentals
Domestic one way rentals between all locations is allowed at a cost of EUR 120.48 + tax for all car groups. One
ways are free of charge between stations in the same city. Minimum rental length is one day. International one
ways are not permitted.
Out of Hours Policy
On request at Keflavik international airport only. The out of hours charge is EUR 45.00 + tax.
Payment Policy
All major credit cards (Visa, MasterCard and Diners), National charge card, National vouchers, Travellers cheques
(Euros), Eurocheques, and cash are accepted with driver license identification and/or passport. A credit card is
always required for deposits which are held on the card until the vehicle is returned. Credit card number taken -
card not authorised. Two credit cards must be provided for groups LWAR and LFAR. The deposit amount is EUR
275.00 plus 20% of the estimated rental charges.
Refuelling Policy
Vehicles are supplied with a full tank of fuel and are to be returned full. If not returned full, a 25% surcharge on fuel
price applies.
Roadside Assistance
A 24-hour emergency phone number is provided. Mechanics from Akureyri and Reykjavik can be sent, or
customers will be referred to a local garage. A replacement car will be provided if necessary.
Special Equipment
Infant seats - CSI (0 - 1 year or 0-13 kg) are available at a cost of EUR 6.43 + tax per day, with a maximum charge
of EUR 40.16 + tax per rental. Baby Seats - CSB (1 - 3 years or 9 - 18 kg) are available at a cost of EUR 6.43 + tax
per day, with a maximum charge of EUR 40.16 + tax per rental. Child/toddler seats - CST (4 - 7 years or 15 - 30
kg) are available at a cost of EUR 6.43 + tax per day, with a maximum charge of EUR 40.16 + tax per rental.
Booster seats - BST (up to 12 years) are available at a cost of EUR 6.43 + tax per day, with a maximum charge of
EUR 40.16 + tax per rental. Trailers are available for groups XVMN, FFAR, PVMN & PFMN only at a cost of EUR
36.14 + tax per day. The replacement amount is EUR 562.25 + tax. GPS is available for all cars EUR 12.04 + tax
per day. Replacement amount is EUR 562,25 + tax. Snow Tyres - STR are available free of charge from 14th
October until 14th April. Luggage racks - Not Available Ski racks - Not Available This country does not provide
reflective jackets and is not required by law to do so. Note: Baby seats (CSB) are not loaded in the system, so if
required please add remarks to the reservation.
Surcharges
Airport fee 24.10 EUR + TAX - only applies to Keflavik Int Airport
Tax
26%
                                                    (blank page)
Iceland
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   Collision Damage Waiver - CDW         Optional      A      EDMN   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional      N      IWMN   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional      H      SFAN   Euro 28.00                           Euro 2300.00




   Collision Damage Waiver - CDW         Optional      B      CDMN   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional      M      FVMN   Euro 28.00                           Euro 2300.00

   Collision Damage Waiver - CDW         Optional       J     PVMN   Euro 28.00                           Euro 2300.00

   Collision Damage Waiver - CDW         Optional      R      LFAR   Euro 28.00                           Euro 2300.00


   Collision Damage Waiver - CDW         Optional       T     CXAR   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional      D      IXMN   Euro 24.00                           Euro 1260.00


   Collision Damage Waiver - CDW         Optional      C      IDMN   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional       S     SDAN   Euro 24.00                           Euro 1260.00



   Collision Damage Waiver - CDW         Optional       L     LWAR   Euro 28.00                           Euro 2300.00

   Collision Damage Waiver - CDW         Optional       E     XVMN   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional       I     FFAR   Euro 28.00                           Euro 2300.00

   Collision Damage Waiver - CDW         Optional       K     PFMN   Euro 28.00                           Euro 2300.00




   Collision Damage Waiver - CDW         Optional       Z     MBMN   Euro 24.00                           Euro 1260.00

   Collision Damage Waiver - CDW         Optional      G      IFMN   Euro 28.00                           Euro 2300.00


   Collision Damage Waiver - CDW         Optional      O      XFAR   Euro 28.00                           Euro 2300.00

  Personal Accident Insurance - PAI     Mandatory      ALL     ALL


Super Collision Damage Waiver - SCDW     Optional      A      EDMN   Euro 13.00                           Euro 165.00
Super Collision Damage Waiver - SCDW    Optional   B     CDMN   Euro 13.00   Euro 165.00




Super Collision Damage Waiver - SCDW    Optional   N     IWMN   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional   R     LFAR   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional    S    SDAN   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional   H     SFAN   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional   T     CXAR   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional   C     IDMN   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional   M     FVMN   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional    J    PVMN   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional   Z     MBMN   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional   D     IXMN   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional    L    LWAR   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional   O     XFAR   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional   E     XVMN   Euro 13.00   Euro 165.00

Super Collision Damage Waiver - SCDW    Optional   G     IFMN   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional   K     PFMN   Euro 18.00   Euro 305.00

Super Collision Damage Waiver - SCDW    Optional    I    FFAR   Euro 18.00   Euro 305.00

      Third Party Liability - TPL      Mandatory   ALL    ALL
Ireland
Additional Driver Policy
Additional drivers are charged EURO 7.75 + tax per day per driver. The same age restrictions apply as the main
driver. All additional drivers must present their unendorsed full license at the Irish Car Rentals desk and must sign
the rental contract. Only named drivers may drive an Irish Car Rentals vehicle. A maximum of 4 additional drivers
allowed per rental.
Age Requirements
The minimum age to rent a vehicle is 25 years for all cars. There is no maximum age limit. Young driver fee is not
applicable.
Cross Border Policy
Vehicles cannot be taken out of Ireland. Cross border is permitted to Northern Ireland. No additional documents are
required, however, a Northern Ireland AAA Cover charge of EUR 30.00 + tax per rental will apply. Advance notice
required at time of reservation for cross border.
Delivery / Collection
Delivery & Collections are available on request. A charge will apply to all deliveries/collections depending on the
distance from the closest location. Please contact the branch for confirmation of the cost. Delivery & collections are
not available out of hours.
License Requirements
All drivers must be in possession of a full-unendorsed driver's license at the time of rental. (Certain minor
endorsements may be acceptable, please contact us prior to making reservation). All drivers must have held a full
driver's license for at least 12 months prior to hiring a car and must present themselves with their full-unendorsed
driver's license at the pick up location at the time of rental. Minimum drivers age for all rentals is 25 years at time of
collection. Holders of US, Canadian, Australian and All EU member states are NOT required to supply an
International Driving License (IDL). An International Driving License (IDL) is required if your national driver's license
is not in Roman script. International driver's licenses MUST BE accompanied by the original domestic license of the
driver. (This is clearly stated on the international license).
One Way Rentals
Domestic one way rentals are permitted between all locations in Ireland. A charge of EUR 50.00 + tax will apply to
all one way rentals, except if the drop off location is Kerry Airport or Knock Airport where the charge will be EUR
75.00 + tax. One ways between Shannon Airport and Limerick city are free of charge. There is no minimum rental
length. Domestic one ways must be pre-booked. Available for all car groups. International one ways are allowed to
Northern Ireland locations only and cost as follows: From Dublin to all Northern Ireland Locations the cost will be
EUR 100.00 + tax. From all other locations in the Republic of Ireland to all locations in Northern Ireland the cost will
be EUR 150.00 + tax. There is no minimum length of rental required. No other international one ways are allowed.
Out of Hours Policy
After hours pickups are available at a cost EUR 35.24 + tax, between certain times only. Please refer to the
location information for further details.
Payment Policy
Acceptable methods of payment are: Visa, Amex, Diners, MasterCard, National Charge Card & National Vouchers.
Cash, Travellers Cheques & Eurocheques are not accepted. The credit card holder must be physically present at
time of pickup, named as the lead driver on the rental contract and adhere to all licence requirements. A deposit is
required which is held on the credit card until the vehicle is returned as follows: for credit card payments, the
deposit is the outstanding excess amounts. If CDW is declined, the deposit will be a minimum of EUR 5,000. A
credit card is always required for the deposit. MasterCard Auto Rental Insurance and Visa Card Auto rental
Insurance may allow you to waive the cost of Theft Protection and Collision Damage Waiver (CDW) for rental cars
in some countries. This coverage may ONLY be available with certain MasterCard's issued by US bank's and some
Visa card programs. If you pay for the full rental with your eligible MasterCard card or Visa Card you may be
covered for up to $50,000 Auto rental Insurance for your rental without excess. This insurance covers the rental
vehicle only. This is an insurance program, specific geographic and rental duration restrictions and exclusions
apply. We require a written guarantee from the hirer's credit card issuer that the hire car is covered for the duration
of the hire. The onus is on the hirer to furnish the rental location with this detail on arrival. We strongly urge clients
to seek clarification in respect of the Republic of Ireland in advance of pick up. We reserve the right to refuse third
party insurance policies if we are not satisfied of their validity in the Republic of Ireland. We can not accept Auto
Rental Insurance Programs offered by European Banks and/or Credit card institutions.
Refuelling Policy
All vehicles are given to clients full of fuel at the start of the rental. A fuel deposit is charged to the client at the start
of the rental. The fuel deposit depends on the tank size of the specific vehicle and ranges from Euro 65 + tax for
the smallest vehicle to Euro 130 + tax for the largest vehicles. We offer clients two options when returning the
vehicle. (1) The client returns the vehicles without refuelling - avoiding the necessity to find a petrol station before
returning the vehicle. There is no refund for unused fuel. (2) The client returns the vehicle full of fuel and receives a
full fuel refund. If option (2) is chosen clients are required to refuel the vehicle within 5 kms of the return hire
station. Proof of fuel purchase in the form of a fuel receipt may be required to be produced at the return location.
Roadside Assistance
In case of Breakdown there is a 24 Hour AA Roadside assistance offered to all clients. Freephone AA Roadside
assistance number provided to each client on arrival. Customers will be billed for callout charges arising from
negligance on the part of the driver, items for which billing will apply are incorrect fuel put into vehicle, keys locked
into vehicle or mislaid, wheel changes as a result of a puncture and off-road recovery. The charge will be E100.00
plus vat which is the cost to ICR. For a replacement car, all cases are decided upon on a case by case basis.
Where clients are percieved to have been negligent with the hire vehicle they may not automatically get a
repoacement. In the event of an accident clients are required to contact the nearest branch to them. Clients are
also advised not to admit responsibility in any instance. Clients are requested to contact the Irish Police (An Garda
Siochana) to report the incident to them. Where possible a replacement vehicle is provided. Each case is decided
upon on it's own merits by the branch the vehicle was hired from. If the station feel the client is a danger to the
general public due to poor driving they retain the right to refuse a replacement vehicle.
Special Equipment
Infant Seat (CSI) 6 months to 3 years (6 to15 kilos) - EUR 49.00 + tax per rental. No deposit required. Toddler Seat
(CST) 3 to 5 years (15 to 25 kilos) - EUR 49.00 + tax per rental. No deposit required. Booster Seat (BST) 5 to 8
years (25 to 50 kilos) - EUR 49.00 + tax per rental. No deposit required. GPS (Portable) - EUR 10.00 + tax per day.
A deposit of EUR 200.00 + tax required All equipment is on freesale with 12 hours advance notice required except
for GPS which requires 24 hours notice. All equipment is available for all cars/locations & available for one ways.
Renters are required to adhere to the latest EU directives on restraining children in vehicles. The onus is on the
renter to make sure children are restrained correctly in the hire vehicle.
Surcharges
28.00 + tax per rental (applicable at Limerick City only) Environment Fee: Not applicable A Transaction Fee: Not
applicable A Pre-Authorisation Fee: Not applicable Barrier free tolling has been introduced on the M50 motorway in
Dublin. This charge has been introduced due to new government legislation and therefore must be applied to all
customers who use the toll plaza. The toll must be paid within 24 hours or the cost will double, with fines for no
payment applying thereafter. While it is the renters' responsibility to pay all tolls, fines etc, the car rental company
as the registered owner of the vehicle will receive demands for late payment and fines. All tolls and administrative
charges for the M50 Toll Plaza will be paid by ICR and recharged to the customer accordingly. The charges are as
follows: 1) Toll Fee - EUR 2.50 including tax per pass - this charge applies to any customer passing through the
M50 toll plaza. (Paid locally). 2) Admin - EUR 2.40 including tax per transaction - this is an administration charge on
the toll charges. (Paid locally) 3) Toll NRD - EUR 10.00 including tax per rental - this is a non-refundable charge
which applies to any customer without a credit card in order to process a charge for any tolls incurred during the
course of the rental. (Paid locally).
Tax
For car rentals - 13.5% (21.5% for rentals of 35 days or more). For van rentals - 21.5%.




                                                     (blank page)
Ireland
        Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                   Optional                                     Week       Month

  Collision Damage Waiver - CDW     Optional             SVAR    20.00 EUR                           1800.00 EUR




  Collision Damage Waiver - CDW     Optional             CDAR    14.00 EUR                           1200.00 EUR
  Collision Damage Waiver - CDW     Optional             CDMN    14.00 EUR                           1200.00 EUR


  Collision Damage Waiver - CDW     Optional             EDMN    14.00 EUR                           1200.00 EUR
  Collision Damage Waiver - CDW     Optional             EBMN    14.00 EUR                           1200.00 EUR



  Collision Damage Waiver - CDW     Optional             EDAN    14.00 EUR                           1200.00 EUR
  Collision Damage Waiver - CDW     Optional             PDAR    20.00 EUR                           1800.00 EUR



  Collision Damage Waiver - CDW     Optional             IDMN    14.00 EUR                           1200.00 EUR
  Collision Damage Waiver - CDW     Optional             IDAR    14.00 EUR                           1200.00 EUR




  Collision Damage Waiver - CDW     Optional             SVMN    20.00 EUR                           1800.00 EUR

  Collision Damage Waiver - CDW     Optional             IDMR    14.00 EUR                           1200.00 EUR




  Collision Damage Waiver - CDW     Optional             IDAN    14.00 EUR                           1200.00 EUR
  Collision Damage Waiver - CDW     Optional             FDAR    20.00 EUR                           1800.00 EUR


  Collision Damage Waiver - CDW     Optional             CDMR    14.00 EUR                           1200.00 EUR
Collision Damage Waiver - CDW   Optional   CWMR   14.00 EUR   1200.00 EUR




Collision Damage Waiver - CDW   Optional   FDMR   20.00 EUR   1800.00 EUR

    Peace Of Mind - POM         Optional   IDAN   15.50 EUR




    Peace Of Mind - POM         Optional   CWMR   15.50 EUR
    Peace Of Mind - POM         Optional   CDAR   15.50 EUR




    Peace Of Mind - POM         Optional   EDMN   15.50 EUR
    Peace Of Mind - POM         Optional   EBMN   15.50 EUR




    Peace Of Mind - POM         Optional   IDMR   15.50 EUR
        Peace Of Mind - POM            Optional         IDMN   15.50 EUR




        Peace Of Mind - POM            Optional         CDMR   15.50 EUR
        Peace Of Mind - POM            Optional         CDMN   15.50 EUR
        Peace Of Mind - POM            Optional         EDAN   15.50 EUR
        Peace Of Mind - POM            Optional         IDAR   15.50 EUR
        Peace Of Mind - POM            Optional         SVAR   19.99 EUR
        Peace Of Mind - POM            Optional         SVMN   19.99 EUR
        Peace Of Mind - POM            Optional         PDAR   19.99 EUR
        Peace Of Mind - POM            Optional         FDAR   19.99 EUR
        Peace Of Mind - POM            Optional         FDMR   19.99 EUR
Personal Benefits Membership - PBM     Optional   ALL    ALL   6.00 EUR

Super Collision Damage Waiver - SCDW   Optional         PDAR   16.50 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         EBMN   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         SVMN   16.50 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         EDAN   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         IDMN   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         SVAR   16.50 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         IDAN   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         CDAR   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         CWMR   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         IDMR   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         IDAR   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         EDMN   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         CDMN   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         CDMR   12.00 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         FDAR   16.50 EUR   100.00 EUR

Super Collision Damage Waiver - SCDW   Optional         FDMR   16.50 EUR   100.00 EUR

        Theft Protection - TP          Optional         IDMR   7.50 EUR    1200.00 EUR
        Theft Protection - TP          Optional         PDAR   7.50 EUR    1800.00 EUR
        Theft Protection - TP          Optional         FDAR   7.50 EUR    1800.00 EUR
        Theft Protection - TP          Optional         EBMN   7.50 EUR    1200.00 EUR
        Theft Protection - TP          Optional         SVMN   7.50 EUR    1800.00 EUR
     Theft Protection - TP       Optional         SVAR   7.50 EUR    1800.00 EUR
     Theft Protection - TP       Optional         IDAR   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         CDAR   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         IDMN   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         EDAN   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         CDMR   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         IDAN   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         EDMN   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         CWMR   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         CDMN   7.50 EUR    1200.00 EUR
     Theft Protection - TP       Optional         FDMR   7.50 EUR    1800.00 EUR
  Third Party Insurance - TPI   Mandatory   ALL    ALL
 Windscreen Insurance - WIN      Optional   ALL    ALL   5.00 EUR
Collision Damage Waiver - CDW    Optional         CKMN   32.00 EUR   1800.00 EUR

Collision Damage Waiver - CDW    Optional         IKMN   32.00 EUR   1800.00 EUR

Collision Damage Waiver - CDW    Optional         EKMN   32.00 EUR   1800.00 EUR

     Theft Protection - TP       Optional         CKMN   7.50 EUR    1800.00 EUR
     Theft Protection - TP       Optional         IKMN   7.50 EUR    1800.00 EUR
     Theft Protection - TP       Optional         EKMN   7.50 EUR    1800.00 EUR
Israel
Additional Driver Policy
The additional drivers charge is EUR 2.50 per day. Please note: any additional driver's that hold an Israeli licence
will be charge tax.
Age Requirements
charge.
Cross Border Policy
Cars are not to be driven outside of Israel. Cars are not to be driven in Gaza Strip and in the areas of the West
Bank, Sinai & Taba. Although these passages are marked with barriers and clear signs, it may still be possible to
drive through. Cars that pass the barriers, will not be covered by insurance and the customer will be responsible for
the full damage and or loss of the vehicle.
Delivery / Collection
Not available.
License Requirements
Full clean driving licence must be held for a minimum of 2 years for all cars prior to the rental start date. European
and US licences are accepted. An international driving permit is not required. Tourists entering Israel with foreign
passport on: B2 Tourist Visa, B3 Temporary Visa, B4 Volunteer Visa are exempt from VAT on the condition that
passport with entrance stamp to Israel is presented. There is a maximum limit of 250km per day on bookings
placed for 1 - 3 rental days.
One Way Rentals
Domestic - Not applicable as only one location at the moment. International - Not permitted.
Out of Hours Policy
Not applicable as location is open 24 hours a day.
Payment Policy
Acceptable methods of payment are: Visa, Amex, Diners, MasterCard, National Vouchers & National Charge
Cards. Cash is also accepted but only at the end of the rental (USD, EUR & NIS accepted). Travellers Cheques,
Eurocheques and Debit Cards are not accepted. A deposit of EUR 275.00 plus 20% of the estimated rental
charges is required, which is held on the credit card until the car is returned. The deposit cannot be paid in cash.
Please note: Exclusive customers who don't buy CDW will be liable for charges for TPL.
Refuelling Policy
Cars must be returned with the same amount of fuel as supplied at the beginning of the rental, otherwise refuelling
charges may apply.
Roadside Assistance
All details will be provided to the customer at time of checkout.
Special Equipment
Replacement amount is EUR 120.00. Baby Seat CSB - (1 - 3 years / 9 - 18 kg) - EUR 5.00 per day with a
maximum charge of EUR 25.00. Replacement amount is EUR 120.00. Toddler Seat CST - (4 - 7 years / 15 - 30 kg)
- EUR 5.00 per day with a maximum charge of EUR 25.00. Replacement amount is EUR 120.00. Booster Seat
BST (up to 12 years / under 135 cms) - EUR 5.00 per day with a maximum charge of EUR 25.00. Replacement
amount is EUR 120.00. GPS - EUR 8.00 per day with a maximum charge of EUR 48.00. Replacement amount is
EUR 400.00. All equipment is on freesale and available for all cars. The age of the child/ren must be provided at
time of reservation when hiring child seats. Baby seats are not loaded in the system, so if required please add to
the remarks on the reservation.
Surcharges
Airport surcharge - EUR 22.00.
Tax
Zero - Except for Israeli citizens where the VAT is 16%


                                                   (Empty Page)
Israel
           Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                         Optional                                     Week       Month

    Collison Damage Waiver - CDW          Optional             EDAR    11.00 EUR                           316.00 EUR


    Collision Damage Waiver - CDW         Optional             CDAR    12.70 EUR                           475.00 EUR
    Collsion Damage Waiver - CDW          Optional             EBAR    12.70 EUR                           475.00 EUR
    Collsiion Damage Waiver - CDW         Optional             SDAR    15.85 EUR                           633.00 EUR
    Collsion Damage Waiver - CDW          Optional             RDAR    15.85 EUR                           633.00 EUR




    Collision Damage Waiver - CDW         Optional             SVAR    15.85 EUR                           633.00 EUR
    Collision Damage Waiver - CDW         Optional             GVAR    19.80 EUR                           720.00 EUR

    Collision Damage Waiver - CDW         Optional             FVAR    19.80 EUR                           720.00 EUR
    Collison Damage Waiver - CDW          Optional             RVAR    15.85 EUR                           633.00 EUR




 Super Collision Damage Waiver - SCDW     Optional             EDAR    22.15 EUR                           158.00 EUR

 Super Collison Damage Waiver - SCDW      Optional             CDAR    25.35 EUR                           237.50 EUR

 Super Collision Damage Waiver - SCDW     Optional             EBAR    25.35 EUR                           237.50 EUR

 Super Collision Damage Waiver - SCDW     Optional             SDAR    31.70 EUR                           317.00 EUR

 Super Collision Damage Waiver - SCDW     Optional             RDAR    31.70 EUR                           317.00 EUR

 Super Collision Damage Waiver - SCDW     Optional             SVAR    31.70 EUR                           317.00 EUR




 Super Collision Damage Waiver - SCDW     Optional             RVAR    31.70 EUR                           317.00 EUR

 Super Collision Damage Waiver - SCDW     Optional             GVAR    39.60 EUR                           396.00 EUR


 Super Collision Damage Waiver - SCDW     Optional             FVAR    39.60 EUR                           396.00 EUR

   Personal Accident Insurance - PAI      Optional             ALL     2.00 EUR
      Super Theft Waiver - STHW           Optional             EDAR    8.00 EUR                            237.50 EUR
      Super Theft Waiver - STHW           Optional             CDAR    9.75 EUR                            317.50 EUR




 Super Collision Damage Waiver - STHW     Optional             EBAR    9.75 EUR                            317.50 EUR

      Super Theft Waiver - STHW           Optional             SDAR    12.70 EUR                           317.50 EUR
Super Theft Waiver - STHW   Optional   RDAR   12.70 EUR   317.50 EUR
Super Theft Waiver - STHW   Optional   SVAR   12.70 EUR   317.50 EUR
    Theft Cover - THW       Optional   EDAR   EUR 4.00    EUR 475.00
Super Theft Waiver - STHW   Optional   RVAR   12.70 EUR   317.50 EUR
    Theft Cover - THW       Optional   CDAR   EUR 4.75    EUR 635.00
Super Theft Waiver - STHW   Optional   GVAR   15.80 EUR   870.00 EUR

    Theft Cover - THW       Optional   EBAR   EUR 4.75    EUR 635.00
    Theft Cover - THW       Optional   SDAR   EUR 6.35    EUR 790.00
Super Theft Waiver - STHW   Optional   FVAR   15.80 EUR   870.00 EUR
    Theft Cover - THW       Optional   RDAR   EUR 6.35    EUR 790.00
    Theft Cover - THW       Optional   SVAR   EUR 6.35    EUR 790.00
    Theft Cover - THW       Optional   RVAR   EUR 6.35    EUR 790.00
    Theft Cover - THW       Optional          EUR 7.90    EUR 1740.00
    Theft Cover - THW       Optional   FVAR   EUR 7.90    EUR 1740.00
Italy
Additional Driver Policy
tax
Age Requirements
Minimum rental age is 19 years for all car categories except for groups PCAR, FWAR, FVMR, PVMR, FCAR,
ICMR, IXMR & IWMR. which require a minimum rental age of 25 years. There is no maximum age limit. A Young
Drivers Surcharge applies to all renters of 19/20 years of Euro 10.85 per day + VAT. and 21/23 years of Euro 5.16
per day + vat.
Cross Border Policy
Vehicles are allowed to cross the borders of the following countries: Austria, Belgium, Denmark, Finland, France,
Germany, Italy, Luxemburg, Norway, Netherlands, Portugal, United Kingdom, Spain, Sweden, Slovenia, Croatia
and Switzerland. Please be advised that the following areas in Germany: Berlin, Cologne and Hannover will require
an 'Emissions Sticker' stating the emission of the vehicle intended to enter these areas. Without this sticker, the
driver of the vehicle will be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the
'Emissions Sticker', then this can be purchased at most garages.
Delivery / Collection
Within renting office city limits - Euro 15.00 + VAT per rental. Outside of city limits a charge of Euro 0.86 + VAT per
km with a minimum charge of Euro 15.00 + VAT per rental. Out of hours - the charges are doubled.
Delivery/Collection service is on request and available for National and Alamo.
License Requirements
have an international licence & their licence from country of domicile. The licence must have been held for at least
one year. Military driving licences are not allowed. International driving licenses are required for renters who
present a non - EU driving licence. International Driving licenses are only valid outside the country of origin and
when presented along with the original driving licence. Customer's who have citizenship in Eastern Europe
(Estonia, Latvia, Lithuania, Armenia, Azerbaijan, Georgia, Belarus, Moldova, Ukraine, Russia, Czech Republic,
Hungary, Poland, Slovakia, Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Macedonia, Montenegro, Romania,
Serbia and Slovenia) will be required to provide the following documents: 1) A second document in addition to the
valid driving license showing photo and address issued by a public organization, 2) A return airline or rail ticket, 3) A
hotel reservation or an address in Italy.
One Way Rentals
Domestic One -way rentals are permitted within Italy, without any minimum length of rental and cost as follows:-
Within Italian Mainland to Mainland / Sicily to Sicily / Sardinia to Sardinia : Euro 40.00 per rental - plus VAT From
Italian Mainland to Sicily & vice versa: Euro 53.00 per rental - plus VAT Intra-city one ways are free of charge.
Domestic One Ways From Italian Mainland or Sicily to Sardinia & vice versa is no longer allowed for all car groups.
It is allowed just within Sardinia and the cost remains the same, Euro 40.00 per rental - plus vat. Groups PCAR,
FVMR, PVMR & FWAR may only be used for Domestic one ways between locations from which they are available
and these groups cannot be used for International one-ways. Groups PVMR and FVMR can only be used for
rentals between Mainland to Mainland, Sicily to Sicily and Sardinia to Sardinia. Group FWAR is available for both
pick-up and drop-off only in: Milan Linate Apt, Milan Malpensa Apt, Venice Apt, Florence Finiguerra, Florence Apt,
Rome Ciampino Apt, Rome Fiumicino Apt, Rome Stazione Termini, Rome Via Po, Naples Apt, Catania Apt (Sicily)
and Palermo Apt (Sicily) locations. For Mainland & Sicily, group PCAR is available for both pick-up and drop-off
only in: Milan Stazione, Milan Linate Apt, Milan Malpensa Apt, Venice Apt, Venice Mestre, Pisa Apt, Florence Apt,
Florence Citta, Rome Ciampino Apt, Rome Fiumicino Apt, Rome Via Po, Rome Termini, Naples Apt, Naples
Stazione, Catania Apt (Sicily), Palermo Apt (Sicily), Verona Apt, Verona Stazione, Turin Apt, Genoa Apt, Bergamo
Apt, Bologna Apt, Lamezia Apt, Bari Apt, Bolzano, Brescia Apt, Brindisi Apt, Forli Apt, R.Calabria Apt, Treviso Apt &
Trieste Apt. For Mainland groups FVMR and PVMR are available for both pick-up and drop-off only in: Milan
Stazione, Milan Linate Apt, Milan Malpensa Apt, Venice Apt, Venice Mestre, Pisa Apt, Florence Apt, Florence Citta,
Rome Ciampino Apt, Rome Fiumicino Apt, Rome Via Po, Rome Termini, Naples Apt, Naples Stazione, Verona Apt,
Verona Stazione, Turin Apt, Genoa Apt, Bergamo Apt, Bologna Apt, Lamezia Apt, Bari Apt and Brindisi Apt. No
drop off to Sicily or Sardinia is allowed. For Sicily, groups FVMR and PVMR are available for both pick-up and drop-
off only in: Catania Apt & Palermo Apt. No drop off in Mainland or Sardinia is allowed. For Sardinia, groups PCAR,
FVMR and PVMR are available for both pick-up and drop-off only in: Alghero Apt, Cagliari Apt & Olbia Apt. No drop
off to Mainland or Sicily is allowed. International One Ways - please consult the International One Way Policy
(IOWP). There is a 3 day minimum length of rental required for all international one ways. The following groups are
not allowed for International One Way rentals PCAR, FDMN, FDMR, PDMR, FVMR, PVMR and FWAR.
Out of Hours Policy
Out of hours pick up and drop off- if an employee is needed, the charge will be Euro 25.82 per rental. Pick up will
be at an airport agency, flight details must be supplied
Payment Policy
No Cash payments allowed. All major Credit Cards accepted (Visa, Diners, MasterCard, Amex). National Charge
Cards and National Vouchers are also accepted. For a car with an engine size 1.9 & over, customer must show 2 x
credit cards or Business credit card or American Express Gold or American Express / Diners which has been
issued for at least 2 years. The deposit held on the customers credit card amounts to the estimated total rental
charge plus 50% of theft and collision deductibles. A credit card is always required for deposits which is held on the
credit card until the car is returned.
Refuelling Policy
Car is supplied with a full tank. Return full or a refuelling charge of Euro 15.00 + VAT will apply + cost of missing
petrol, which is 30% more expensive due to variable supply costs.
Roadside Assistance
For 24 hours roadside assistance, call toll free 800 400 070 when in Italy. If outside of Italy or using a foreign
mobile phone, call +39 02 582 861 41.
Special Equipment
BST = Euro 35.83 per rental. Snow chains SNO = Euro 29.17 per rental (available for all car groups except
FVMR/PVMR) (available all year round). Ski rack SKV= Euro 30.83 per rental (available for all car groups except
FVMR/PVMR). GPS Navigation Device - Euro 10.00 per day + VAT (or EUR 50.00 + tax per week, and EUR 7.14 +
tax per extra day). There is a maximum charge of EUR 150.00 + VAT per rental. GPS Navigation cannot be
confirmed at the time of the reservation but it can be requested at pick-up time. In case of damage or theft there
will be a penalty charge of Euro 250.00 + VAT. GPS is available at all locations on request and is allowed for one
way rentals, however penalty charges will apply as follows: If the GPS unit is returned to a different city, there will
be a penalty charge of EUR 40.00 + VAT. If the GPS unit is returned to a different location (but in the same city as
the pickup location), there will be a penalty charge of EUR 20.00 + VAT. All Special Equipment is on freesale
(except GPS) and is subject to 20% tax. All cars will be equipped with a reflective jacket which must be worn in an
emergency else a fine will be levied. There is no extra charge for the use of this but if not returned then 18 Euros
will be charged.
Surcharges
Premium Location charge is 16% + tax for all airport locations (except for Cagliari Elmas Airport CAGT71/01 where
the charge is 9% + tax) and 12% + tax for all Railway locations. Premium Location fees surcharges applies on all
charges, excluding fuel. Vehicle licence fee / Road fund tax is Euro 1.90 per day + tax, with a maximum charge of
18 days = EUR 34.20 + tax. Contract Mandated Charge: A handling fee of EUR 1.60 + VAT per rental is applicable
to cover administrative & postage expenses, which applies to all rentals. GMU/GRV is EUR 30.00 + tax. This is an
administration fee to manage a dossier in case of an accident, fines notification, tolls payment and/or fees/charges
of any kind due to vehicle parking during the rental period. This fee is not charged incase of an accident suffered by
the customer when the counterpart totally accepts his/her responsibility signing the CAI form. This charge is not
loaded in the system and is payable locally if applicable. PMR: There is a penalty charge of EUR 500.00 (inc tax) if
the customer who has an accident forgets to inform Maggiore about it, and in case of negligence to deliver a copy
of the accident report whilst returning the car or in case he/she doesn't provide (even after the closure of the
rental), all the necessary information regarding the accident.
Tax
20%
(Empty Page)
Italy
         Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                    Optional                                     Week       Month

   Collision Damage Waiver - CDW    Mandatory      D      CCMR   Euro 11.00                           Euro 800.00
   Collision Damage Waiver - CDW    Mandatory      B      ECMR   Euro 11.00                           Euro 800.00
   Collision Damage Waiver - CDW    Mandatory       F     ICMR   Euro 12.00                           Euro 1000.00




   Collision Damage Waiver - CDW    Mandatory       E     CWMR   Euro 11.00                           Euro 800.00
   Collision Damage Waiver - CDW    Mandatory      C      EDMR   Euro 11.00                           Euro 800.00




   Collision Damage Waiver - CDW    Mandatory      H      PCAR   Euro 14.50                           Euro 1300.00

   Collision Damage Waiver - CDW    Mandatory       J     FVMR   Euro 14.50                           Euro 1300.00



   Collision Damage Waiver - CDW    Mandatory      G      FCAR   Euro 14.50                           Euro 1300.00

   Collision Damage Waiver - CDW    Mandatory       K     IWMR   Euro 12.00                           Euro 1000.00




   Collision Damage Waiver - CDW    Mandatory       X     IXMR   Euro 12.00                           Euro 1000.00
    Collision Damage Waiver - CDW          Mandatory   Y     FWAR   Euro 14.50                              Euro 1300.00




    Collision Damage Waiver - CDW          Mandatory   M     PVMR   Euro 14.50                              Euro 1300.00

   Personal Accident Insurance - PAI        Optional   ALL    ALL   Euro 7.99


     Personal Travel Insurance - PTI        Optional   ALL    ALL   Euro 10.00
Super Personal Accident Insurance - SPAI    Optional   ALL    ALL   Euro 12.00




      Super Theft Protection - STP          Optional   B     ECMR   Euro 12.50   Euro 72.92   Euro 187.50

      Super Theft Protection - STP          Optional   E     CWMR   Euro 13.50   Euro 78.75   Euro 202.50


      Super Theft Protection - STP          Optional    F    ICMR   Euro 13.75   Euro 80.21   Euro 206.25

      Super Theft Protection - STP          Optional   H     PCAR   Euro 14.38   Euro 83.85   Euro 215.63


      Super Theft Protection - STP          Optional   G     FCAR   Euro 14.38   Euro 83.85   Euro 215.63
  Super Theft Protection - STP     Optional   D   CCMR   Euro 13.50   Euro 78.75    Euro 202.50




  Super Theft Protection - STP     Optional   C   EDMR   Euro 13.00   Euro 75.83    Euro 195.00

  Super Theft Protection - STP     Optional   J   FVMR   Euro 15.00   Euro 87.50    Euro 225.00




  Super Theft Protection - STP     Optional   M   PVMR   Euro 15.00   Euro 87.50    Euro 225.00

  Super Theft Protection - STP     Optional   X   IXMR   Euro 13.75   Euro 80.21    Euro 206.25

  Super Theft Protection - STP     Optional   K   IWMR   Euro 13.75   Euro 80.21    Euro 206.25

  Super Theft Protection - STP     Optional   Y   FWAR   Euro 14.38   Euro 83.85    Euro 215.63

       Superkasco - SKO            Optional   B   ECMR   Euro 14.00   Euro 81.67    Euro 210.00

       Superkasco - SKO            Optional   C   EDMR   Euro 14.56   Euro 84.93    Euro 218.40

       Superkasco - SKO            Optional   H   PCAR   Euro 16.10   Euro 93.92    Euro 241.50

       Superkasco - SKO            Optional   G   FCAR   Euro 16.10   Euro 93.92    Euro 241.50

       Superkasco - SKO            Optional   J   FVMR   Euro 16.80   Euro 98.00    Euro 252.00

       Superkasco - SKO            Optional   D   CCMR   Euro 15.12   Euro 88.20    Euro 226.80

       Superkasco - SKO            Optional   E   CWMR   Euro 15.12   Euro 88.20    Euro 226.80

       Superkasco - SKO            Optional   F   ICMR   Euro 15.40   Euro 89.83    Euro 231.00

       Superkasco - SKO            Optional   Y   FWAR   Euro 16.10   Euro 93.92    Euro 241.50

       Superkasco - SKO            Optional   M   PVMR   Euro 16.80   Euro 98.00    Euro 252.00

       Superkasco - SKO            Optional   K   IWMR   Euro 15.40   Euro 89.83    Euro 231.00

       Superkasco - SKO            Optional   X   IXMR   Euro 15.40   Euro 89.83    Euro 231.00

Superkasko and Super Theft - STK   Optional   G   FCAR   Euro 20.13   Euro 117.40   Euro 301.88

Superkasko and Super Theft - STK   Optional   E   CWMR   Euro 18.90   Euro 110.25   Euro 283.50

Superkasko and Super Theft - STK   Optional   C   EDMR   Euro 18.20   Euro 106.17   Euro 273.00
Superkasko and Super Theft - STK    Optional    J    FVMR   Euro 21.00   Euro 122.50   Euro 315.00

Superkasko and Super Theft - STK    Optional   B     ECMR   Euro 17.50   Euro 102.08   Euro 262.50

Superkasko and Super Theft - STK    Optional    F    ICMR   Euro 19.25   Euro 112.29   Euro 288.75

Superkasko and Super Theft - STK    Optional   H     PCAR   Euro 20.13   Euro 117.40   Euro 301.88

Superkasko and Super Theft - STK    Optional   Y     FWAR   Euro 20.13   Euro 117.40   Euro 301.88

Superkasko and Super Theft - STK    Optional   D     CCMR   Euro 18.90   Euro 110.25   Euro 283.50

Superkasko and Super Theft - STK    Optional   K     IWMR   Euro 19.25   Euro 112.29   Euro 288.75

Superkasko and Super Theft - STK    Optional   X     IXMR   Euro 19.25   Euro 112.29   Euro 288.75

Superkasko and Super Theft - STK    Optional   M     PVMR   Euro 21.00   Euro 122.50   Euro 315.00

      Theft Protection - TP        Mandatory   E     CWMR   Euro 11.36                               Euro 1600.00

      Theft Protection - TP        Mandatory   Y     FWAR   Euro 13.63                               Euro 2100.00

      Theft Protection - TP        Mandatory   C     EDMR   Euro 8.52                                Euro 1600.00

      Theft Protection - TP        Mandatory   X     IXMR   Euro 11.36                               Euro 1800.00

      Theft Protection - TP        Mandatory   B     ECMR   Euro 8.52                                Euro 1600.00

      Theft Protection - TP        Mandatory   H     PCAR   Euro 13.63                               Euro 2100.00

      Theft Protection - TP        Mandatory   D     CCMR   Euro 8.52                                Euro 1600.00

      Theft Protection - TP        Mandatory    J    FVMR   Euro 13.63                               Euro 2100.00

      Theft Protection - TP        Mandatory   K     IWMR   Euro 11.36                               Euro 1800.00

      Theft Protection - TP        Mandatory   G     FCAR   Euro 13.63                               Euro 2100.00

      Theft Protection - TP        Mandatory   M     PVMR   Euro 13.63                               Euro 2100.00

      Theft Protection - TP        Mandatory    F    ICMR   Euro 11.36                               Euro 1800.00

    Third Party Liability - TPL    Mandatory   ALL    ALL
Ivory Coast
Additional Driver Policy
Additional driver's charge is XOF 2000.00 + tax per day. There is no maximum number of additional driver's
allowed per rental.
Age Requirements
The minimum rental ages are: 21 years for ECMR, EDMR & CDMR. 23 years for IDMR, IDAR, IFMR & IFMD. 25
years for SFAD, CQMR & FDMR. There is no maximum age limit and no young driver's charge.
Cross Border Policy
Cars are not allowed to cross the border.
Delivery / Collection
Delivery & Collection is available during office hours only at a cost of XOF 2000.00 + tax up to 5kms. Over 5kms -
there is an additional XOF 500.00 + tax for each additional km.
License Requirements
A full valid licence must must have been held for at least 2 years for all cars. An international driving permit is not
required.
One Way Rentals
Domestic one ways are free of charge between all locations. A minimum length of rental of 2 days is required.
International one ways are not allowed.
Out of Hours Policy
Out of hours pick ups and drop offs are not available. If a customer does wish to drop the car off out of hours, then
they can make arrangements at time of pick up.
Payment Policy
Acceptable method of payments are: Visa, National Charge Cards, National Vouchers, Travellers Cheques and
Cash. Diners, Mastercard, Amex and Eurocheques are not accepted. A deposit is required which can be paid by
credit card (Visa only) or cash.
Refuelling Policy
Vehicles must be returned with the same amount of fuel as provided at the start of the rental, otherwise refuelling
charges may apply. Fuel prices are as follows: Diesel = XOF 625.00 per litre (pump price) Petrol = XOF 695.00 per
litre (pump price) Please note: fuel prices are subject to change at any time.
Roadside Assistance
Details will provided at time of pick up.
Special Equipment
There is no special equipment available.
Surcharges
No surcharges applicable.
Tax
18%
Ivory Coast
 Insurance Name   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                   Optional                                     Week       Month

     CDW            Optional             EDMR    6700 XOF                            67000 XOF


     CDW            Optional             CDMR    6950 XOF                            69500 XOF
     CDW            Optional             ECMR    5700 XOF                            57000 XOF


     CDW            Optional             IDAR    7300 XOF                            73000 XOF
     CDW            Optional             SFAD    9500 XOF                            95000 XOF
     CDW            Optional             FDMR    8000 XOF                            80000 XOF
     CDW            Optional             IFMD    7300 XOF                            73000 XOF


     CDW            Optional             IFMR    7300 XOF                            73000 XOF
     CDW            Optional             CQMR    9500 XOF                            95000 XOF


     CDW            Optional             IDMR    7300 XOF                            73000 XOF
     THW            Optional      All     All    2800 XOF                            28000 XOF
Jordan
Additional Driver Policy
Up to 3 additional drivers allowed, at 3 Jordanian Dinars per driver per day (exc VAT)
Age Requirements
Minimum rental age is 21 years for all cars except the LCAR. The minimum age for LCAR is 25 years. There is no
maximum age limit. There is no young drivers surcharge.
Cross Border Policy
Cars from Jordan are not permitted to leave the country.
Delivery / Collection
During office hours : Delivery and Collection is free of charge within the capital city of Amman during office hours.
Outside of office hours: Delivery to locations outside the capital city will be charged based on distance. A charge of
25JD is applicable to all rentals delivered within the capital city of Amman outside office hours.
License Requirements
Full valid drivers licence held for a minimum of 1 year. An international drivers licence is not required.
One Way Rentals
Vehicles may be returned to another National / Alamo car rental location. Minimum rental length is 24 Hrs. (For all
vehicles) . Charges are as follows : 30 JD per rental except between Amman City and Airport which is free in either
direction. This does not have to be pre booked. International one ways are not permitted.
Out of Hours Policy
Not Available
Payment Policy
The following method of payments are accepted: Visa, Mastercard, Amex, National Charge card & National
Vouchers. Dinars Club card, Travellers Cheques and Eurocheques are not accepted. Cash is accepted but only at
the end of the rental if required. Cash is not accepted as a deposit - this must be paid by credit card only. The
deposit amount is: 500 Jordanian Dinars plus the basic rental charges, fuel, extras, damage excess liability and
traffic fines. The deposit is held on the credit card until the car is returned.
Refuelling Policy
Vehicles must be returned with the same amount of fuel as at the beginning of the rental. Vehicles not returned full
will be charged the pump price plus 15%.
Roadside Assistance
Break down procedure: 24 Hr breakdown service is available. Details will be provided at the time of rental. Accident
procedure: Customer must obtain a police report at the scene of the accident. The car must not be moved until the
police have attended the scene. Customers must inform the rental office immediately.
Special Equipment
Infant seat - CSI (1 - 9 months / up to 10kgs) - 1-6 days = JD 4.00 per day + tax, 7-29 days = JD 3.00 per day + tax,
30+ days = JD 2.00 per day + tax. A deposit of JD 100.00 is required. Toddler Seat - CST (9 months - 4 years / 10 -
18 kgs) - 1-6 days = JD 4.00 per day + tax, 7-29 days = JD 3.00 per day + tax, 30+ days = JD 2.00 per day + tax. A
deposit of JD 100.00 is required. GPS - 1-6 days = JD 7.00 per day + tax, 7-29 days = JD 5.00 per day + tax, 30+
days = JD 3.00 per day + tax. A deposit of JD 200.00 is required. Cell Phone - Not Available Equipment is available
for all cars and available for one way rentals. All Equipment is on request and requires 48 hours advance notice.
Please Note: the highest daily price will be loaded in the system for each equipment type. The correct price will be
applied at the counter if applicable.
Surcharges
None
Tax
16%
Jordan
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   Collision Damage Waiver - CDW         Optional      ALL    ALL     3.00 JOD                            500.00 JOD
         Gold Coverage - GC              Optional      All    All     10.00 JOD                               0
  Personal Accident Insurance - PAI      Optional      All    All         3                                   0


Super Collision Damage Waiver - SCDW     Optional      All    All     6.00 JOD                                0

                TPL                     Mandatory      ALL    ALL
Kuwait
Additional Driver Policy
The maximum number of additional drivers permitted per rental is two. Additional drivers fee is 2.00 KWD per day.
Rental conditions apply to all additional drivers.
Age Requirements
21 Years: CBAR, CCAR, ICAR, SCAR, FCAR. 25 Years: FVMR, LVMR, PFAR, XCAR, LCAR, XSAR, FFAR. The
Maximum Rental Age In Kuwait Is 60 Years For All Car Groups. There Is No Young Driver Surcharge.
Cross Border Policy
Cross border travel is not permitted.
Delivery / Collection
Delivery and collections are free of charge within Kuwait city. Delivery and collections outside of Kuwait city and
between 10-20km at a cost of 5.00 KWD, between 21-30km at a cost 10.00 KWD and over 30km at a cost of 20.00
KWD.
License Requirements
If the customer is a GCC citizen then a licence from their country of residence is permitted. An International driving
licence/permit is accepted but the customer must purchase drivers licence insurance at the time of collection.
One Way Rentals
One way rentals are permitted for all cars in Kuwait at no extra cost. The minimum rental length for one way rentals
is 1 day.
Out of Hours Policy
Out of hours are available on request. There is no out of hours charge.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). National Vouchers are
accepted. Cash rentals are not accepted. A credit card is always required for deposits, and the deposit is held on
the card until the vehicle is returned. The deposit required is the deductible/excess amount and the full rental cost.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges will apply.
Roadside Assistance
The roadside assistance 24 hours emergency telephone number is provided on the rental agreement and located
inside the vehicle. A replacement vehicle will be provided in case of a breakdown or an accident. The customer
must contact the police to ensure a report is made at the scene of the accident.
Special Equipment
Child infant seats (CSI) are available at a cost of 1.00 KWD per day, with a maximum charge of 20.00 KWD per
rental. Child toddler seats (CST) are available at a cost of 1.00 KWD per day, with a maximum charge of 20.00
KWD per rental. - Child booster seats - not available - GPS Navigation system - not available - Luggage rack - not
available - Snow chains/tyres - not available - Ski rack/Snow box - not available - Winter equipped vehicle - not
available - Mobile phones - not available Reflective jackets are not required by law and are not available in Kuwait.
All special equipment is available on 48 hour advance request only. All costs are excluding vat.
Surcharges
There are no additional fees or surcharges in Kuwait.
Tax
Zero
Kuwait
        Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                     Optional                                     Week       Month

 Collision Damage Waiver - CDW       Mandatory             CCAR    2.00 KWD                               Zero


 Collision Damage Waiver - CDW       Mandatory             SCAR    3.00 KWD                               Zero

 Collision Damage Waiver - CDW       Mandatory             PFAR    3.00 KWD                               Zero


 Collision Damage Waiver - CDW       Mandatory             ICAR    2.00 KWD                               Zero

 Collision Damage Waiver - CDW       Mandatory             FFAR    3.00 KWD                               Zero

 Collision Damage Waiver - CDW       Mandatory             FCAR    3.00 KWD                               Zero

 Collision Damage Waiver - CDW       Mandatory             FVAR    3.00 KWD                               Zero



 Collision Damage Waiver - CDW       Mandatory             XVAR    3.00 KWD                               Zero

 Collision Damage Waiver - CDW       Mandatory             SVAR    3.00 KWD                               Zero


Personal Accident Insurance - PAI     Optional             CCAR    0.50 KWD

Personal Accident Insurance - PAI     Optional             PFAR    0.50 KWD


Personal Accident Insurance - PAI     Optional             ICAR    0.50 KWD

Personal Accident Insurance - PAI     Optional             SCAR    0.50 KWD

Personal Accident Insurance - PAI     Optional             FCAR    0.50 KWD

Personal Accident Insurance - PAI     Optional             XVAR    0.50 KWD



Personal Accident Insurance - PAI     Optional             SVAR    0.50 KWD

Personal Accident Insurance - PAI     Optional             FFAR    0.50 KWD


Personal Accident Insurance - PAI     Optional             FVAR    0.50 KWD

      Theft Protection - TP           Optional             SCAR    2.00 KWD                               Zero



      Theft Protection - TP           Optional             CCAR    2.00 KWD                               Zero
      Theft Protection - TP           Optional             ICAR    2.00 KWD                               Zero




      Theft Protection - TP           Optional             FCAR    2.00 KWD                               Zero
      Theft Protection - TP           Optional             FFAR    2.00 KWD                               Zero
      Theft Protection - TP           Optional             PFAR    2.00 KWD                               Zero
      Theft Protection - TP           Optional             SVAR    2.00 KWD                               Zero
      Theft Protection - TP           Optional             FVAR    2.00 KWD                               Zero
Theft Protection - TP   Optional   XVAR   2.00 KWD   Zero
Latvia
Additional Driver Policy
Additional driver's charge is EUR 4.24 + tax per day with a maximum charge of EUR 29.68 + tax per rental (7
days). There is no maximum number of additional driver's allowed per rental.
Age Requirements
groups. The maximum age limit is 99 years. A young driver's charge or EUR 4.24 + tax per day applies to 21-24
year olds (inc).
Cross Border Policy
For an additional cross border fee of EUR 7.87 + tax per day (maximm charge of EUR 78.65 + tax per rental), cars
can be taken into the following countries: Switzerland, Norway, Iceland, Leichtenstein, Bosnia Herzegovina,
Bulgaria, Croatia, Estonia and Lithuania. Driving into Eastern Europe (Ukraine, Russia and Belarus) is also allowed
but only with prior autorisation from Alamo/National.
Delivery / Collection
Available during opening hours and after hours for a fixed charge of EUR 20.00 + tax up to 25kms. There is no
charge for additional Kms.
License Requirements
Driving Licence must have been held for at least two years for car groups EDMR, CDMR, CDAR & CWMR, and for
at least three years for all other car groups. If the foreign driving licence is in Roman alphabet, then no international
driving permit is required. Otherwise the foreign driving licence must be accompanied by a notarized translation
instead of an international driving permit.
One Way Rentals
Domestic one ways are allowed and cost as follows: Riga Apt to Riga DT - Free of charge (and vice versa). Riga
Apt & DT to Liepaja - EUR 42.37 + tax (and vice versa). Riga Apt & DT to Ventspils - EUR 42.37 + tax (and vice
versa). Liepaja to Ventspils - EUR 42.37 + tax (and vice versa). There is a domestic penalty charge of EUR 128.00
+ tax (paid locally if applicable). This only applies if the car has not been left at a rental station (i.e. in the middle of
nowhere in Latvia). International one ways are allowed as follows: Latvia to Estonia (Tallin) - EUR 95.00 + tax.
Latvia to Estonia (Tartu & Parnu) - EUR 160.00 + tax. Latvia to Lithuania (Vilnius) - EUR 95.00 + tax. Latvia to
Lithuania (Kaunas, Klaipeda & Palanga) - EUR 160.00 + tax. No other international one ways are allowed.
Out of Hours Policy
After hours are allowed at a cost of EUR 32.00 + tax - on request. See 'Additional Information' in the locations
section for further details.
Payment Policy
All major Credit Cards accepted- Visa, MasterCard, Diners and Amex. Also accepted are National Charge Cards,
National Vouchers, Travellers Cheques & Eurocheques. Cash is not accepted. Two credit cards are required when
renting LDAR/FDAR. A deposit of the total rental estimate + 20% + EUR 275.00 + tax is required, which will be held
on the credit card until the car is returned.
Refuelling Policy
Customers must return the car with the same amount of fuel as provided at the start of the rental, otherwise
refuelling charges may apply.
Roadside Assistance
There is a 24 hour helpline in case of accident or breakdown: 371 29 222 637. All details will be provided at time of
pick up.
Special Equipment
Child/Infant Seat - CSI (0-12 months / 0-13kg) = EUR 7.00 + tax per day - Maximum charge of EUR 35.00 + tax per
rental. Replacement amount is EUR 200.00 + tax. Child/Baby Seat - CSB (1-3 years / 9-18kg) = EUR 7.00 + tax
per day - Maximum charge of EUR 35.00 + tax per rental. Replacement amount is EUR 200.00 + tax. Child/Toddler
Seat - CST (4-7 years / 15-30kg) = EUR 7.00 + tax per day - Maximum charge of EUR 35.00 + tax per rental.
Replacement amount is EUR 200.00 + tax. Booster Seat -BST (8-12 years) = EUR 5.00 + tax per day - Maximum
charge of EUR 25.00 + tax per rental. Replacement amount is EUR 120.00 + tax. Navigation System - NVS = EUR
10.00 + tax per day, with a maximum of EUR 70.00 + tax per rental. The Replacement amount is EUR 320.00 +
tax. Luggage Rack - Not Available Snow Tires - Not Available CSI, CSB, CST & BST are on freesale at Riga Apt &
DT and on request at all other locations. NVS is available on Freesale at all locations. Baby seats are not loaded in
the system - if required, please add to the remarks on the reservation. All special equipment is allowed for one way
rentals. This country does not provide reflective jackets and is not required by law to do so.
Surcharges
Airport surcharge 10% + tax. From 1st November 2010 the Airport surcharge will no longer apply at Riga Airport.
Winter Fee - EUR 4.24 + tax per day (no maximum charge). Mandatory from 1st November to 15th March
(includes Snow Tyres).
Tax
21%
Latvia
Insurance Name   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                  Optional                                     Week       Month

     LDW           Optional      C      CDAR   Euro 20.00                           Euro 650.00


     LDW           Optional      A      EDMR   Euro 20.00                           Euro 650.00

     LDW           Optional       F     IDAR   Euro 24.00                           Euro 850.00


     LDW           Optional      B      CDMR   Euro 20.00                           Euro 650.00

     LDW           Optional      H      IVMR   Euro 24.00                           Euro 850.00




     LDW           Optional       E     IDMR   Euro 24.00                           Euro 850.00

     LDW           Optional      D      CWMR   Euro 20.00                           Euro 650.00


     LDW           Optional      G      IWMR   Euro 24.00                           Euro 850.00

     LDW           Optional      N      SVMR   Euro 31.00                           Euro 1150.00




     LDW           Optional       I     SDMR   Euro 24.00                           Euro 850.00

     LDW           Optional       L     LDAR   Euro 31.00                           Euro 1150.00




     LDW           Optional       J     SDAR   Euro 24.00                           Euro 850.00

     LDW           Optional       K     SWMR   Euro 31.00                           Euro 850.00


     LDW           Optional      M      FVAR   Euro 31.00                           Euro 1150.00
     PAI           Optional      All     All    Euro 4.13




    SER-PP         Optional             SDAR   Euro 21.49
    SER-PP         Optional             IWMR   Euro 21.49


    SER-PP         Optional             CDMR   Euro 18.18
    SER-PP         Optional             EDMR   Euro 18.18


    SER-PP         Optional             CDAR   Euro 18.18
SER-PP   Optional         IDAR   Euro 21.49




SER-PP   Optional         CWMR   Euro 18.18
SER-PP   Optional         IVMR   Euro 21.49



SER-PP   Optional         SDMR   Euro 21.49
SER-PP   Optional         SVMR   Euro 29.20

SER-PP   Optional         FVAR   Euro 29.20

SER-PP   Optional         SWMR   Euro 21.49
SER-PP   Optional         IDMR   Euro 21.49
SER-PP   Optional         LDAR   Euro 29.20

SLDW     Optional   E     IDMR   Euro 17.22   Euro 0.00
SLDW     Optional   G     IWMR   Euro 17.22   Euro 0.00
SLDW     Optional   C     CDAR   Euro 12.50   Euro 0.00
SLDW     Optional   N     SVMR   Euro 25.00   Euro 0.00

SLDW     Optional   F     IDAR   Euro 17.22   Euro 0.00
SLDW     Optional   D     CWMR   Euro 12.50   Euro 0.00
SLDW     Optional   A     EDMR   Euro 12.50   Euro 0.00
SLDW     Optional   B     CDMR   Euro 12.50   Euro 0.00
SLDW     Optional   G     IVMR   Euro 17.22   Euro 0.00
SLDW     Optional    I    SDMR   Euro 17.22   Euro 0.00
SLDW     Optional    J    SDAR   Euro 17.22   Euro 0.00
SLDW     Optional   K     SWMR   Euro 17.22   Euro 0.00
SLDW     Optional   M     FVAR   Euro 25.00   Euro 0.00

SLDW     Optional   L     LDAR   Euro 25.00   Euro 0.00

WWI      Optional   All    All   Euro 3.31
Lebanon
Additional Driver Policy
Additional drivers, there is no charge. A maximum of 3 additional drivers per rental.
Age Requirements
Minimum rental age is 21 years. There is no young drivers charge
Cross Border Policy
Vehicles are not permitted to be driven out of Lebanon.
Delivery / Collection
Delivery and Collection cost $5 per way for Beirut and suburbs. For delivery/collection, outside of office hours
advance notice is required. When returning a vehicle, there is a Grace Period of up to 3 hours free of charge, after
that time there is a charge of half a day.
License Requirements
The driver must have an valid international drivers permit accompanied with own countries driving license or a
Lebanese Driving License. Otherwise the driving license must be legalised by the Lebanese authorities.
One Way Rentals
Not available.
Out of Hours Policy
Not available.
Payment Policy
cards, National charge-cards and National vouchers are accepted. Please note that for cash rentals a copy of ID or
Passport is required, a copy of the Driving license and a credit card is required. A credit card is required for the
deposit. A deposit for the full amount of the rental and excess is held against a credit card until the vehicle is
returned.
Refuelling Policy
Car is supplied with a full tank, return full or refuelling charges will apply.
Roadside Assistance
In an emergency call the 24 hour helpline on 961 3 260265
Special Equipment
seats. Mobile phones are not available. This country does not provide reflective jackets and is not required by law
to do so.
Surcharges
Airport Fee - $9.09 per rental (excluding VAT)
Tax
10%
Lebanon
        Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                     Optional                                     Week       Month

Collision Damage Waiver - CDW         Optional      D      CDAR    5.50 USD                            330.00 USD

Collision Damage Waiver - CDW         Optional      B      ECAR    5.50 USD                            330.00 USD

Collision Damage Waiver - CDW         Optional       J     LFAR    16.50 USD                           1650.00 USD

Collision Damage Waiver - CDW         Optional       I     SFAR    16.50 USD                           1650.00 USD

Collision Damage Waiver - CDW         Optional       E     SDAR    7.70 USD                            440.00 USD

Collision Damage Waiver - CDW         Optional      C      CCAR    5.50 USD                            330.00 USD

Collision Damage Waiver - CDW         Optional      H      IFAR    13.20 USD                           825.00 USD



Collision Damage Waiver - CDW         Optional      G      PDAR    13.20 USD                           825.00 USD

Collision Damage Waiver - CDW         Optional       K     LDAR    13.20 USD                           825.00 USD


Collision Damage Waiver - CDW         Optional       F     IDAR    7.70 USD                            440.00 USD

Collision Damage Waiver - CDW         Optional      A      ECMR    5.50 USD                            330.00 USD

Personal Accident Insurance - PAI     Optional      ALL            3.30 USD

    Third Party Liability - TPL      Mandatory      ALL    ALL
Lesotho
Additional Driver Policy
Additional drivers are charged at LSL 220.00 + tax per day. There is no limit to the number of additional drivers
allowed per rental.
Age Requirements
The minimum rental age is 21 years for all cars. There is no maximum age limit. A young drivers surcharge of LSL
155.00 + tax per day applies to all drivers aged 18 - 22 years.
Cross Border Policy
A letter of authorisation must be requested at time of reservation. All vehicles entering Namibia, Swaziland,
Botswana, Mozambique, South Africa and Zambia will have to pay a non-refundable cross border charge. These
are not to be confused with international one way fees. The cross border fees are as follows: Namibia, Swaziland,
Botswana & South Africa - ZAR 450.00 + tax. Mozambique & Zambia - ZAR 1000.00. An additional excess of ZAR
6500.00 applies to all rentals where an accident occurred in Mozambique and Zambia. It is not permitted to cross
the border into any other country, than those listed above.
Delivery / Collection
Delivery and collections are available on request and cost as follows: LSL 235.00 + tax within city limits (up to 25
km). An additional LSL 9.00 + tax applies for each additional km (over 25 kms). Delivery and collection is not
available out of hours.
License Requirements
A clean valid driving licence must have been held for at least two years prior to checkout. An international driving
permit is not required.
One Way Rentals
Domestic one ways are not available (as there is only one location in Lesotho at present). International one ways
are permitted, but only to the following countries: Lesotho to South Africa = LSL 800.00 + tax. Lesotho to Namibia =
LSL 5000.00 + tax. Lesotho to Botswana = LSL 1000.00 + tax. Lesotho to Swaziland = LSL 800.00 + tax. One ways
are not permitted to Mozambique.
Out of Hours Policy
Out of hours reservations are not permitted.
Payment Policy
Acceptable methods of payment are: Visa, Amex, Diners, MasterCard, National Vouchers, National Charge Cards
and Travellers Cheques. Cash and Eurocheques are not accepted. A deposit of 20% of the rental charges plus
LSL 2682.00 is required, which is held on the credit card until the car is returned.
Refuelling Policy
Cars must be returned with the same amount of fuel as provided at the beginning of the rental, otherwise refuelling
charges will apply plus the price of the missing fuel.
Roadside Assistance
Full details will be provided to the customer at time of pick up.
Special Equipment
Child Toddler Seat - CST - LSL 450.00 + tax per rental. On request and available for all cars. Equipment is not
available for one way rentals.
Surcharges
Airport Surcharge - 10% + tax.
Tax
14%
Lesotho
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   Collision Damage Waiver - CDW         Optional             EDMR    LSL 68.42                           LSL 5789.47


   Collision Damage Waiver - CDW         Optional             CDMR    LSL 71.05                           LSL 5789.47

   Collision Damage Waiver - CDW         Optional             IDAR    LSL 77.19                           LSL 5789.47


  Personal Accident Insurance - PAI      Optional      ALL    ALL      LSL 7.02
Super Collision Damage Waiver - SCDW     Optional             EDMR    LSL 35.96                              zero




Super Collision Damage Waiver - SCDW     Optional             CDMR    LSL 35.96                              zero

Super Collision Damage Waiver - SCDW     Optional             IDAR    LSL 38.60                              zero



     Super Theft Waiver - STHW           Optional             EDMR    LSL 35.96                              zero
     Super Theft Waiver - STHW           Optional             IDAR    LSL 39.47                              zero


     Super Theft Waiver - STHW           Optional             CDMR    LSL 35.96                              zero
        Theft Waiver - THW               Optional             EDMR    LSL 42.11                           LSL 5789.47




        Theft Waiver - THW               Optional             CDMR    LSL 42.98                           LSL 5789.47

        Theft Waiver - THW               Optional             IDAR    LSL 45.61                           LSL 5789.47

      Third Party Liability - TPL       Mandatory      ALL    ALL
Lithuania
Additional Driver Policy
Additional driver charge is EUR 6.00+ tax per day, with a maximum charge of EUR 60.00 + tax. There is no
maximum number of additional drivers allowed per rental.
Age Requirements
The minimum age is as follows: 18 years for car groups ECMN, EDMR, CDMR, CDAR & CWMR. 21 years for car
groups IDMR, IDAR, IWMR, SDMR, SDAR, SWMR & SFAR. 25 years for car groups: IVMR, FDAR, FDMR, LVMR,
LFAR & SVMR. There is no maximum age limit. A young driver charge applies for 18 - 27 year olds of EUR 2.90 +
tax per day.
Cross Border Policy
Cross border travelling to the countries belonging to EU (except islands) is not restricted. Travelling to Belarus &
Kaliningrad requires permission and cross-border fee of EUR 28.96 + tax for each country will be applied. Please
be advised that the following areas in Germany: Berlin, Cologne and Hannover will require an 'Emissions Sticker'
stating the emission of the vehicle intended to enter these areas. Without this sticker, the driver of the vehicle will
be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the 'Emissions Sticker', then
this can be purchased at most garages.
Delivery / Collection
Delivery & collection is available to any place in Lithuania (all cities) - (present exact address & telephone number
and ask for the Delivery/collection charge at time of booking). During office hours: Within city limits (there Europcar
offices are located) - on freesale and costs EUR 17.38 + tax. Delivery to hotels in Vilnius 'Klaipeda' and 'Artis' is
free of charge. Collection is available in Estonia (Tallinn), Latvia (Riga) and Poland (Warsaw) (present exact
address & tel.no. and ask for Del/Col charge at time of booking). Collection is also available from other EU
countries (please refer to Alamo/National Reservation Department in Lithuania). Delivery & collections outside the
city limits and out of hours are on request and the cost depends on the distance to be travelled. Please contact
reservations@europcar.lt and an answer will be provided as soon as possible.
License Requirements
SWMR & SFAR - drivers with the 1-2 years driving experience are to be charged additionally with the YOUNG
DRIVER fee. Two years for car groups IVMR, FDAR, FDMR, LVMR, LFAR & SVMR - drivers with the 2-3 years
driving experience are to be charged additionally with the YOUNG DRIVER fee. There is no minimum licence
requirements for car groups ECMN, EDMR, CDMR, CDAR & CWMR. An international driving permit is required for
all foreign customers.
One Way Rentals
Domestic one ways are allowed between all locations and cost as follows: Kaunas Apt to Klaipeda DT = EUR 28.81
+ tax (and vice versa) Kaunas Apt to Palanga Apt = EUR 33.05 + tax (and vice versa) Kaunas Apt to Vilnius Apt &
DT = EUR 24.58 + tax (and vice versa) Klaipeda DT to Palanga Apt = EUR 16.10 + tax (and vice versa) Klaipeda
DT to Vilnius Apt & DT = EUR 41.53 + tax (and vice versa) Palanga Apt to Vilnius Apt & DT = EUR 50.00 + tax
(and vice versa) Vilnius Apt to Vilnius DT = Free There is a penalty charge of EUR 500.00 in case the vehicle is
returned in an unauthorised location (domestic one ways) paid locally if applicable. International one ways are
allowed between specified countries and cities as follows: Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Latvia
(Riga) = EUR 124,54 + tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Latvia (Ventspilis) = EUR 159.29 +
tax. Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Latvia (Liepaja) = EUR 144.81 + tax. Lithuania (Vilnius,
Kaunas, Palanga & Klaipeda) to Estonia (Tallinn) = EUR 188.25 + tax Lithuania (Vilnius, Kaunas, Palanga &
Klaipeda) to Estonia (Tartu) = EUR 173.77 + tax Lithuania (Vilnius, Kaunas, Palanga & Klaipeda) to Estonia
(Parnu) = EUR 159.29 + tax No other international one ways are allowed. There is a penalty charge of EUR
2000.00 in case the vehicle is returned in an unauthorised location (international one ways).
Out of Hours Policy
Out of hours pick-ups are allowed for all locations on freesale for an additional cost of EUR 17.38 + tax. Out of
hours drop-offs are allowed for all locations, but for Klaipeda City and Vilnius City, there is an additional cost of
EUR 17.38 + tax (this charge is not loaded in the system and will be charged locally). There is no extra charge for
drop off out of hours at the Airport locations.
Payment Policy
All major Credit Cards - Visa, MasterCard, Diners & Amex. Also accepted are National Charge Cards and National
Vouchers. A deposit of the CDW amount plus the full amount for the rental and additional services (plus half of the
Navigation system deposit, in case of Navigation system rent) will be required, which will be held on the credit card
until the car is returned. It is possible, on request, to pay cash at the end of the rental. But before the rental a credit
card is always required (except if paying with full credit voucher). Additional info: If car is not returned on time, the
customer must call the Head Office or the 24 hour Help Line. If the customer does not call within 3 hours after the
due time, the car will be registered as stolen to the Road Police.
Refuelling Policy
All cars are supplied with a full tank at time of pick-up. At the end of the rental the customer has to return the car
with a full tank, otherwise refuelling charges of EUR 2.00 per litre + tax for missing fuel will apply.
Roadside Assistance
In case of an accident, it is mandatory to call the local Road Police immediately & inform the Head Office or Help
Line in the following hour. The Help Line number is provided at time of pickup. Assistance through the Help Line is
free of charge & available 24 hours a day.
Special Equipment
Infant Seat CSI (0-12 months/0-13kg) = EUR 8.00 + tax per day - Maximum of EUR 80.00 + tax. Replacement
amount (deposit) is EUR 71.81 + tax. On Freesale / 24 hours notice required. Baby Seat CSB (1-3 years/9-18kg) =
EUR 8.00 + tax per day - Maximum of EUR 80.00 + tax. Replacement amount (deposit) is EUR 71.81 + tax. On
Freesale / 24 hours notice required. The baby seat is not loaded in the system, so if required, please add to the
remarks on the reservation. GPS = EUR 10.00 + tax per day, with a maximum charge of EUR 150.00.
Replacement amount (deposit) is EUR 191.48 + tax - On Freesale. Toddler Seat CST - not available. Booster Seat
BST - Not available. Winter Equipped Vehicle - (see Winter fee in Surcharges) MANDATORY for all vehicles from
1st November to 31st March (includes snow tyres). A Hazard Warning Triangle, First Aid Kit, Fire Extinguisher and
Safety Reflective Vest are mandatory in Lithuania and are already supplied in the vehicles. There is a replacement
fee of EUR 10.00 per item incase of damage or loss (except for the Reflective Vest which is EUR 5.00). The age of
the child/ren must be provided at time of reservation when hiring child seats. All equipment is available for all cars
and at all locations. Cars are also equipped with country maps.
Surcharges
Airport surcharge: EUR 23.17 + tax per rental. Winter fee (WIEV): EUR 2.90 per day + tax, maximum charge of
EUR 20.27 + tax per rental - MANDATORY for all rentals from 1st November until 31st March (see Winter
Equipped Vehicle in Special Equipment). Vehicle Licence Fee: EUR 8.98 + tax per rental.
Tax
21%
(blank page)
Lithuania
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW        Mandatory      D      CDAR    EUR 7.82                            EUR 550.28


  CDW        Mandatory      R      SVMR    EUR 9.56                            EUR 753.01
  CDW        Mandatory       E     CWMR    EUR 7.82                            EUR 550.28




  CDW        Mandatory       L     SWMR    EUR 8.69                            EUR 651.65
  CDW        Mandatory       P     IVMR    EUR 9.56                            EUR 753.01




  CDW        Mandatory      G      IDAR    EUR 8.69                            EUR 651.65
  CDW        Mandatory      C      CDMR    EUR 7.82                            EUR 550.28




  CDW        Mandatory      B      EDMR    EUR 7.82                            EUR 550.28
  CDW        Mandatory       J     SDMR    EUR 8.69                            EUR 651.65




  CDW        Mandatory      N      FDMR    EUR 9.56                            EUR 753.01
  CDW        Mandatory      A      ECMN    EUR 7.82                            EUR 550.28




  CDW        Mandatory       F     IDMR    EUR 8.69                            EUR 651.65
  CDW        Mandatory      H      IWMR    EUR 8.69                            EUR 651.65
CDW    Mandatory   M   SFAR    EUR 8.69     EUR 651.65
CDW    Mandatory   S   LVMR    EUR 9.56     EUR 753.01




CDW    Mandatory   K   SDAR    EUR 8.69     EUR 651.65
CDW    Mandatory   O   FDAR    EUR 9.56     EUR 753.01


CDW    Mandatory   T   LFAR    EUR 9.56     EUR 1000.00
SCDW    Optional   A   ECMN   EUR 8.40 -
                                6.72


SCDW    Optional   E   CWMR    EUR 8.40 -
                                  6.72
SCDW    Optional   N   FDMR   EUR 11.76 -
                                 10.08




SCDW    Optional   J   SDMR   EUR 10.08 -
                                 8.40
SCDW    Optional   R   SVMR   EUR 11.76 -
                                10.08


SCDW    Optional   D   CDAR    EUR 8.40 -
                                  6.72
SCDW    Optional   L   SWMR   EUR 10.08 -
                                  8.40
SCDW    Optional   P   IVMR   EUR 11.76 -
                                 10.08
SCDW    Optional   M   SFAR   EUR 10.08 -
                                  8.40
SCDW    Optional   S   LVMR   EUR 11.76 -
                                 10.08
SCDW    Optional   F   IDMR   EUR 10.08 -
                                  8.40
SCDW    Optional   O   FDAR   EUR 11.76 -
                                 10.08
SCDW    Optional   K   SDAR   EUR 10.08 -
                                  8.40
SCDW    Optional   B   EDMR    EUR 8.40 -
                                  6.72
SCDW    Optional   H   IWMR   EUR 10.08 -
                                  8.40
SCDW    Optional   G   IDAR   EUR 10.08 -
                                  8.40
SCDW    Optional   C   CDMR    EUR 8.40 -
                                  6.72
SCDW    Optional   T   LFAR   EUR 15.29 -
                                 13.10
THW    Mandatory   B   EDMR     EUR 7.82    EUR 550.28
THW   Mandatory   M   SFAR   EUR 8.69   EUR 651.65
THW   Mandatory   R   SVMR   EUR 9.56   EUR 753.01
THW   Mandatory   H   IWMR   EUR 8.69   EUR 651.65
THW   Mandatory   E   CWMR   EUR 7.82   EUR 550.28
THW   Mandatory   S   LVMR   EUR 9.56   EUR 753.01
THW   Mandatory   A   ECMN   EUR 7.82   EUR 550.28
THW   Mandatory   N   FDMR   EUR 9.56   EUR 753.01
THW   Mandatory   J   SDMR   EUR 8.69   EUR 651.65
THW   Mandatory   P   IVMR   EUR 9.56   EUR 753.01
THW   Mandatory   O   FDAR   EUR 9.56   EUR 753.01
THW   Mandatory   F   IDMR   EUR 8.69   EUR 651.65
THW   Mandatory   G   IDAR   EUR 8.69   EUR 651.65
THW   Mandatory   L   SWMR   EUR 8.69   EUR 651.65
THW   Mandatory   C   CDMR   EUR 7.82   EUR 550.28
THW   Mandatory   K   SDAR   EUR 8.69   EUR 651.65
THW   Mandatory   D   CDAR   EUR 7.82   EUR 550.28
THW   Mandatory   T   LFAR   EUR 9.56   EUR 1000.00
Luxembourg
Additional Driver Policy
The maximum number of additional drivers permitted per rental is unlimited. Additional drivers fee is 4.00 EUR per
day, excl vat. Rental conditions apply to all additional drivers.
Age Requirements
SVMR-FDMR = 23 years. PDAR-CTMR-SWAR-LDAR-FWAR-SFAR-SFMR-IFMR-PSMR = 25 years. Maximum
rental age is 75 years. Young drivers surcharge is 6.00 EUR per day, excl vat, for drivers between 21-24 years of
age.
Cross Border Policy
Cross border travel is permitted into Austria, Belgium, Denmark, France, Germany, Italy, Liechtenstein,
Netherlands, Portugal, Republic of Ireland, Spain, Switzerland, Scandinavia, United Kingdom. No extra documents
or advance notice is required for cross border travel. No additional charge or extra insurance is required for cross
border travel. Please be advised that the following areas in Germany: Berlin, Cologne and Hannover will require an
'Emissions Sticker' stating the emission of the vehicle intended to enter these areas. Without this sticker, the driver
of the vehicle will be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the
'Emissions Sticker', then this can be purchased at most garages.
Delivery / Collection
Delivery and collections are permitted during office hours only and local conditions apply. Delivery and collections
are available at a cost of 8.00 EUR each way within the city limits and on request outside the city limits.
License Requirements
International driving licence/permit from the customers current residence will be required for non English scripted
licences.
One Way Rentals
Domestic one ways not applicable (as there is only one location). Please consult the IOWP for International one
way rentals.
Out of Hours Policy
Out of hours service is not available
Payment Policy
accepted. (Visa Delta/Switch). National vouchers are accepted. National chargecards are accepted. Cash rentals
are not accepted. Travellers cheques are not accepted. Eurocheques are not accepted. Two credit cards are
required when renting the FDMR-FDAR-LDAR car groups and the deposit is held on the cards until the vehicle is
returned. The deposit required is the deductible/excess amount, rental charges and fuel costs and will be a
minimum of 600.00 EUR.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges will apply.
Roadside Assistance
Roadside assistance is available for all rentals and the customer will need to call VAB assistance. The roadside
assistance emergency telephone number is +352 4419 38300.
Special Equipment
Child booster seats (BST) are available at a cost of 5.00 EUR per day, with a deposit of 100.00 EUR, which is
required at the time of rental. Winter equipped vehicles are mandatory between 15th November to 15th March at a
cost of 3.00 EUR per day. - Child infant seats - not available. - Child toddler seats - not available. - GPS navigation
system - not available. - Luggage racks - not available. - Snow chains/tyres - not available. - Ski rack/snow box -
not available. - Mobile phones - not available. Reflective jackets are not required by law and are not available in
Luxembourg. All special equipment is available on request only. All costs are excluding VAT.
Surcharges
Premium location fee is 17 percent, excl vat, at Luxembourg airport. Environmental surcharge is 0.01 EUR, excl
vat, per km driven for all rentals and is payable locally at the end of the rental. CO2 tax is 3.00 EUR, excl vat, for
mini to intermediate car groups and 5.00 EUR, excl vat, for standard, fullsize and luxury car groups.
Tax
15 Percent.
(Blank Page)
Luxembourg
        Insurance Name            Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                   Optional                                            Week       Month

  Collision Damage Waiver - CDW     Optional             EBMR   10.82 EUR, excl tax                         641.30 EUR


  Collision Damage Waiver - CDW     Optional             EBMN   10.82 EUR, excl tax                         641.30 EUR

  Collision Damage Waiver - CDW     Optional             EDMR   10.82 EUR, excl tax                         739..97 EUR



  Collision Damage Waiver - CDW     Optional             EXAR   10.82 EUR, excl tax                         986.62 EUR

  Collision Damage Waiver - CDW     Optional             EXMR   10.82 EUR, excl tax                         739.97 EUR




  Collision Damage Waiver - CDW     Optional             HCMR   11.89 EUR, excl tax                         986.62 EUR

  Collision Damage Waiver - CDW     Optional             CMMR   11.89 EUR, excl tax                         986.62 EUR


  Collision Damage Waiver - CDW     Optional             CXMR   11.89 EUR, excl tax                         986.62 EUR

  Collision Damage Waiver - CDW     Optional             CDMR   11.89 EUR, excl tax                         986.62 EUR


  Collision Damage Waiver - CDW     Optional             EMMR   11.89 EUR, excl tax                         986.62 EUR

  Collision Damage Waiver - CDW     Optional             CWMR   12.96.EUR, excl tax                         986.62 EUR


  Collision Damage Waiver - CDW     Optional             IVAR   13.87 EUR, excl tax                         1282.61 EUR

  Collision Damage Waiver - CDW     Optional             SWMR   13.87 EUR, excl tax                         1282.61 EUR

  Collision Damage Waiver - CDW     Optional             PDAR   16.00 EUR, excl tax                         1973.24 EUR

  Collision Damage Waiver - CDW     Optional             SXMR   12.96 EUR, excl tax                         1085.28 EUR




  Collision Damage Waiver - CDW     Optional             SFMR   13.87 EUR, excl tax                         1677.26 EUR

  Collision Damage Waiver - CDW     Optional             IMMR   12.96 EUR, excl tax                         1085.28 EUR


  Collision Damage Waiver - CDW     Optional             SVMR   14.63 EUR, excl tax                         1677.26 EUR

  Collision Damage Waiver - CDW     Optional             FVMR   15.39 EUR, excl tax                         1677.26 EUR


  Collision Damage Waiver - CDW     Optional             FDAR   14.63 EUR, excl tax                         1973.24 EUR

  Collision Damage Waiver - CDW     Optional             EDAR   11.89 EUR, excl tax                         1085.25 EUR
   Collision Damage Waiver - CDW       Optional   FWAR   15.39 EUR, excl tax   2367.89 EUR

   Collision Damage Waiver - CDW       Optional   IMAR   13.87 EUR, excl tax   1282.61 EUR



   Collision Damage Waiver - CDW       Optional   IDMR   12.96 EUR, excl tax   1085.28 EUR

   Collision Damage Waiver - CDW       Optional   IGMR   12.96 EUR, excl tax   1085.28 EUR

   Collision Damage Waiver - CDW       Optional   IFMR   13.87 EUR, excl tax   1282.61 EUR

   Collision Damage Waiver - CDW       Optional   ETMR   12.96 EUR, excl tax   1085.28 EUR

   Collision Damage Waiver - CDW       Optional   SDAR   14.63 EUR, excl tax   1282.61 EUR

   Collision Damage Waiver - CDW       Optional   DCMR   12.96 EUR, excl tax   1085.26 EUR

   Collision Damage Waiver - CDW       Optional   SFAR   13.87 EUR, excl tax   1677.26 EUR

   Collision Damage Waiver - CDW       Optional   SDMR   12.96 EUR, excl tax   1085.28 EUR

   Collision Damage Waiver - CDW       Optional   FDMR   14.63 EUR, excl tax   1282.61 EUR

   Collision Damage Waiver - CDW       Optional   SWAR   15.39 EUR, excl tax   1973.24 EUR

   Collision Damage Waiver - CDW       Optional   GVMR   15.39 EUR, excl tax   1677.26 EUR

   Collision Damage Waiver - CDW       Optional   LDAR   16.00 EUR, excl tax   2367.89 EUR

  Personal Accident Insurance - PAI    Optional    ALL   4.43 EUR, excl vat

Super Collision Damage Waiver - SCDW   Optional   EMMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   CXMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   HCMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   EXAR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   IDMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   IGMR   8.28 EUR, excl tax       Zerp

Super Collision Damage Waiver - SCDW   Optional   CDMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   EDMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   EBMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   EBMN   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   DCMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   EDAR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   CWMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   CMMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   EXMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   IVAR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   SDMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   IMMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   IMAR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW   Optional   SFMR   12.54 EUR, excl tax      Zero
Super Collision Damage Waiver - SCDW       Optional   IFMR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   SWMR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   SFAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   FDAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   ETMR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   SXMR   8.28 EUR, excl tax       Zero

Super Collision Damage Waiver - SCDW       Optional   SDAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   FWAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   GVMR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   LDAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   SWAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   FVMR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   PDAR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   SVMR   12.54 EUR, excl tax      Zero

Super Collision Damage Waiver - SCDW       Optional   FDMR   12.54 EUR, excl tax      Zero

Super Personal Accident Insurance - SPAI   Optional    ALL   6.27 EUR, excl tax

         Theft Protection - TP             Optional   EBMN   4.11 EUR, excl tax    887.96 EUR

         Theft Protection - TP             Optional   IDMR   4.87 EUR, excl tax    1578.60 EUR

         Theft Protection - TP             Optional   FVMR   5.94 EUR, excl tax    2107.57 EUR

         Theft Protection - TP             Optional   EXMR   4.11 EUR, excl tax    1183.95 EUR

         Theft Protection - TP             Optional   SDMR   4.87 EUR, excl tax    1578.60 EUR

         Theft Protection - TP             Optional   CWMR   4.87 EUR, excl tax    1479.93 EUR

         Theft Protection - TP             Optional   CMMR   4.42 EUR, excl tax    1479.93 EUR

         Theft Protection - TP             Optional   IFMR   5.33 EUR, excl tax    1775.92 EUR

         Theft Protection - TP             Optional   EDMR   4.11 EUR, excl tax    1183.95 EUR

         Theft Protection - TP             Optional   FDMR   5.33 EUR. excl tax    1775.92 EUR

         Theft Protection - TP             Optional   SDAR   5.33 EUR, excl tax    1775.92 EUR

         Theft Protection - TP             Optional   SXMR   4.87 EUR, excl tax    1578..60 EUR

         Theft Protection - TP             Optional   ETMR   4.87 EUR, excl tax    1578.60 EUR

         Theft Protection - TP             Optional   SWMR   5.33 EUR, excl tax    1775.92 EUR

         Theft Protection - TP             Optional   DCMR   4.87 EUR, excl tax    1578.60 EUR

         Theft Protection - TP             Optional   HCMR   4.42 EUR, excl tax    1479.93 EUR

         Theft Protection - TP             Optional   EXAR   4.11 EUR, excl tax    1183.95 EUR

         Theft Protection - TP             Optional   EDAR   4.42 EUR, excl tax    1578.60 EUR

         Theft Protection - TP             Optional   CXMR   4.42 EUR, excl tax    1479.93 EUR

         Theft Protection - TP             Optional   CDMR   4.42 EUR, excl tax    1479.93 EUR
  Theft Protection - TP        Optional         IMMR   4.87 EUR, excl tax     1578.60 EUR

  Theft Protection - TP        Optional         IMAR   5.33 EUR, excl tax     1775.92 EUR

  Theft Protection - TP        Optional         SFAR   5.33 EUR, excl tax     2107.57 EUR

  Theft Protection - TP        Optional         SVMR   5.33 EUR, excl tax     2107.57 EUR

  Theft Protection - TP        Optional         EMMR   4.42 EUR, excl tax     1479.93 EUR

  Theft Protection - TP        Optional         SFMR   5.33 EUR, excl tax     2107.57 EUR

  Theft Protection - TP        Optional         EBMR   4.11 EUR, excl tax     887.96 EUR

  Theft Protection - TP        Optional         FDAR   5.33 EUR, excl tax     2466.56 EUR

  Theft Protection - TP        Optional         IVAR   5.33 EUR, excl tax     1775.92 EUR

  Theft Protection - TP        Optional         IGMR   4.87 EUR, excl tax     1578.60 EUR

  Theft Protection - TP        Optional         SWAR   5.94 EUR, excl tax     2466.56 EUR

  Theft Protection - TP        Optional         GVMR   5.94 EUR, excl tax     2107.57 EUR

  Theft Protection - TP        Optional         PDAR   5.94 EUR, excl tax     2466.56 EUR

  Theft Protection - TP        Optional         LDAR   5.94 EUR, excl tax     2861.20 EUR

  Theft Protection - TP        Optional         FWAR   5.94 EUR, excl tax     2861.20 EUR

Third Party Liability - TPL   Mandatory   ALL   ALL    Included in the rate
Republic of Macedonia
Additional Driver Policy
Additional driver has to have a valid driving licence at least 2 years, maximum of 4 additional drivers per rental. No
additional driver fee.
Age Requirements
Minimum rental age is 21 years to drive MBMR, EBMR, EDMR, CDMR, CCMR & CMMR. Minimum rental age is 25
to drive IDMR, IDAR, IFMR, SDMR & LVMR. There is no maximum age limit. There is no young driver fee.
Cross Border Policy
Cars may be driven into all countries (including Bulgaria). Advance notice is required at point of reservation if the
car is going to be driven out of the country as a Green card is required.
Delivery / Collection
During Office Hours: Within city limits we don't charge for delivery or collection, outside of city 1 Euro per Km + fuel.
Outside Office Hours: After hours delivery/ collection fee is 15 Euro + VAT
License Requirements
Only persons over 21 years who are in possession of a valid driving licence at least 2 years (2 x 365 days) are
allowed to drive the rented car.
One Way Rentals
International one-way rentals are available - Please refer to International One Way Program (IOWP) Domestic one
way rentals are allowed for all car groups free of charge . With a minimum length of rental of 24 hours and must be
pre booked.
Out of Hours Policy
An advance notice period of 12 hours must be given for after hours reservations. Out of Hours pick up charge is 15
Euro + VAT Out of Hours drop off charge is 15 Euro + VAT
Payment Policy
Cash payments accepted. Credit cards accepted: Visa, Diners, MasterCard, National Charge card, National
Vouchers, Travellers Cheques-(Euro). (Amex not accepted) Deposit is held until vehicle is returned for cash and
credit card payments. - For cash rentals / credit card payments : 700 Euro - If CDW is declined : 1500 Euro
Refuelling Policy
Vehicle will be supplied with full tank of fuel and should be returned full. If the car is not returned full the renter will
be charged for missing fuel + service fee which is 10 Euro + tax.
Roadside Assistance
In the event of an accident the customer must immediately contact the location from which the vehicle was rented,
and the nearest police station. A replacement car is provided if necessary. A special report form (supplied at the
time of rental with the car documents) must be filled out and sent /delivered immediately to the rental location.
Renters must cooperate with National/Alamo in any subsequent investigation or procedure concerning the
accident. Renters will be held responsible for all expenses if the terms of the rental-agreement are not adhered to.
In the event of a breakdown the driver must call the location from which the vehicle was rented. Repairs can be
arranged with an official dealer by the renter if necessary, but only after receiving authorization from the original
rental location. Refunds of expenses will be made against that dealer's official receipt of registered workshop that
has affected the repair, but replaced parts have to be presented obligatorily. In case the repair was affected outside
a registered workshop and the replaced parts are not returned, the expenses will not be founded. In case any part
of the vehicle or kit is exchanged or lost, indemnity amounting triple daily market price of the exchanged or lost part
of the vehicle or kit will be charged. A replacement car is provided if necessary.
Special Equipment
Infant seat - CSI - per rental Euro 15.00 + tax. On Request with 24 hrs advance notice required. (0-1 age with a
weight range : 10kg) Child/ Toddler seat - CST - per rental Euro 15.00 + tax. On Request with 24 hrs advance
notice required. (1-3 age with a weight range: up to 18 kg) Chains - SNO - free of charge. On freesale and available
between 1st November and 31st March. Navigation System - NVS - EUR 25.00 + tax per rental. On Request with
24 hrs advance notice required. All equipment is available for one ways. All equipment is available at all locations.
This country does not provide reflective jackets and is not required by law to do so.
Surcharges
N/A
Tax
18%
Republic of Macedonia
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW        Mandatory       I     IFMR     16 EUR                              650 EUR


  CDW        Mandatory       F     CMMR      6 EUR                              450 EUR
  CDW        Mandatory      B      EBMR      2 EUR                              250 EUR


  CDW        Mandatory      A      MBMR      2 EUR                              250 EUR
  CDW        Mandatory      D      CDMR      6 EUR                              450 EUR


  CDW        Mandatory      G      IDMR      8 EUR                              550 EUR
  CDW        Mandatory       E     CCMR      4 EUR                              450 EUR


  CDW        Mandatory      H      IDAR     10 EUR                              550 EUR
  CDW        Mandatory      C      EDMR      2 EUR                              350 EUR


  CDW        Mandatory       J     SDMR     12 EUR                              550 EUR
  CDW        Mandatory       K     LVMR     16 EUR                              650 EUR



  PAI         Optional      ALL    ALL       5 EUR
 SCDW         Optional      D      CDMR     11 EUR


 SCDW         Optional      C      EDMR      5 EUR
 SCDW         Optional       I     IFMR     21 EUR



 SCDW         Optional       F     CMMR     11 EUR
 SCDW         Optional      G      IDMR     13 EUR


 SCDW         Optional      B      EBMR      5 EUR
 SCDW         Optional      H      IDAR     15 EUR




 SCDW         Optional      A      MBMR      5 EUR
 SCDW         Optional       E     CCMR      9 EUR
SCDW    Optional    J    SDMR    17 EUR
SCDW    Optional   K     LVMR    21 EUR
 TP    Mandatory   C     EDMR    1 EUR       350 EUR
 TP    Mandatory    F    CMMR    1 EUR       450 EUR
 TP    Mandatory    I    IFMR    1 EUR       650 EUR
 TP    Mandatory   B     EBMR    1 EUR       250 EUR
 TP    Mandatory   G     IDMR    1 EUR       550 EUR
 TP    Mandatory   H     IDAR    1 EUR       550 EUR
 TP    Mandatory   A     MBMR    1 EUR       250 EUR
 TP    Mandatory   E     CCMR    1 EUR       450 EUR
 TP    Mandatory   D     CDMR    1 EUR       450 EUR
 TP    Mandatory    J    SDMR    1 EUR       550 EUR
 TP    Mandatory   K     LVMR    1 EUR       650 EUR
TPL    Mandatory   ALL    ALL
CDW    Mandatory         CWMR   8.00 EUR    550.00 EUR
CDW    Mandatory         SFAR   16.00 EUR   650.00 EUR
 TP    Mandatory         CWMR      1           550
 TP    Mandatory         SFAR      1           650
SCDW   Mandatory         SFAR      21
Malta
Additional Driver Policy
Additional driver charge is Euro 4.24 + tax per day. There is no maximum number of additional drivers allowed per
rental.
Age Requirements
There is no upper age limit, but if the driver is over 70 years they need a doctors certificate issued up to 1 year
before the rental confirming they are fit to drive. Young drivers 21-24 years (inc) will be charged Euro 8.47 + tax per
day.
Cross Border Policy
Vehicles are not allowed outside Malta.
Delivery / Collection
Hotel delivery & collection anywhere in Malta/Gozo within office hours is EUR 10.17 + tax. Hotel delivery &
collection outside office hours is EUR 16.95 + tax. Airport delivery & collection within office hours is free of charge.
Airport delivery & collection outside office hours is EUR 10.17 + tax.
License Requirements
A full valid driving licence must be held for at least 3 years for FVMR,FFMR,DTMR. For all other cars a full valid
driving licence must be held for at least 1 year. An international driving permit is not required.
One Way Rentals
Domestic one ways are allowed between all locations and cost EUR 7.20 + tax except one ways to or from Xlendi
Bay which cost EUR 100.00 + tax. Domestic one ways are allowed for all cars and must be pre-booked. Minimum
length of rental is 1 day. International - not allowed
Out of Hours Policy
Out of hours pickups are allowed at a cost of EUR 15.89 + tax. Out of hours times are different for each location,
so please refer to the 'Additional Info' section for the location to see if they are allowed. There is no out of hours
facility at TAL-BALAL NAXXAR (MLAN71/01).
Payment Policy
& Travellers cheques are also accepted. Diners is not accepted. A deposit of EUR 500.00 including tax is required,
which is held against the credit card until the return of the vehicle. Cash, Diners, Visa Electron & Maestro are not
accepted to pay the deposit - this must be paid by credit card. The credit card number must be indicated at time of
booking.
Refuelling Policy
Cars must be returned with the same amount of fuel as time of check out. If returned with less fuel, a charge of
EUR 2.00 including tax per litre for Diesel and unleaded petrol will be charged for the missing fuel. Fuel prices are
subject to change at any time.
Roadside Assistance
In case of breakdown: A 24 hour emergency assistance phone number is provided on the rental agreement, which
is also displayed on the licence disk inside the car. This number is connected to the rental agent on duty. Full
details will also be supplied at time of pick up. A replacement car will be provided if necessary. In case of an
accident: the customer must call the traffic warden , who will present them with a report. The customer must then
call the rental office at the first possible chance, so that the insurance claim forms can be completed for the
accident. Full details will also be supplied at time of pick up. A replacement car will be provided if necessary.
Special Equipment
Freesale. Child/Toddler seat - CST (4 - 7 years) = Euro 4.25 + tax per day. The replacement amount is EUR
200.00 + tax. On Freesale. Navigation System - NVS - EUR 5.93 + tax per day. The replacement amount is EUR
500.00 including tax. On Request. Child/Infant seat (CSI) - Not Available Baby seats are not loaded in the system.
If required, please add to the remarks. 48 hours notice required for all equipment and available at all locations and
for all cars.
Surcharges
Airport Charge - Not Applicable.
Tax
18%
Malta
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW        Mandatory      All    All     Euro 1.70                           Euro 800.00


 SCDW         Optional      All    All     Euro 3.39                           Euro 42.37
 STHW         Optional      All    All     Euro 3.39                           Euro 42.37



  THW        Mandatory      All    All     Euro 1.70                           Euro 800.00
  TPL        Mandatory      All    All
Martinique
Additional Driver Policy
Additional driver fee Euro 12.90 + VAT per person per day (14.00 inc VAT). Maximum 2 drivers allowed
Age Requirements
Minimum rental age is 23 years for all car groups. There is no maximum age limit. Young drivers surcharge is Euro
13.83 + VAT per day (15.00 inc VAT), with a maximum charge of 10 days for renters under 25 years of age.
Cross Border Policy
This is not permitted.
Delivery / Collection
Delivery or Collection during office hours and out of hours are on request and charged at EUR 21.20 + VAT each
way (EUR 23.00 inc VAT).
License Requirements
Licence must have been held for at least two years. International driving licence is not required.
One Way Rentals
One ways are allowed within the island. No charge, minimum rental 3 days. Available for all cars, must be pre-
booked. International - not permitted.
Out of Hours Policy
Delivery & Collection outside office hours and on holidays is on request only.
Payment Policy
National Vouchers are also accepted. Cash rentals are permitted. Travellers Cheques & Eurocheques are not
allowed. A Deposit of the length of rental + Km + Insurance + taxes + refuelling + 20% is required for cash and
credit card rentals which is held on the credit card until the vehicle is returned. A credit card is always required for
deposits.
Refuelling Policy
Service charge: EUR 7.38 + VAT (8.00 inc VAT) per rental if refuelling is needed at check in.
Roadside Assistance
A replacement car will be provided if necessary incase of accident or breakdown, 24 hours, 7 days a week.
Special Equipment
Seat - CST = Euro 11.06 + VAT per rental (EUR 12.00 inc VAT). There is no maximum charge. Infant Seat - CSI =
Euro 16.59 + VAT per rental (EUR 18.00 inc VAT). There is no maximum charge. GPS is available on request with
24hrs advanced notice required at a charge of EUR 25 + tax per rental and is available at all locations and for all
cars. It is a portable device. All equipment is on freesale and 24 hours advance notice is required. Equipment is
available for all cars.
Surcharges
Airport surcharge is Euro 4.61 + VAT per day (EUR 5.00 inc VAT) with a maximum charge of Euro 23.04 + VAT
(EUR 25.00 inc VAT)
Tax
850%
(Blank Page)
Martinique
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per    Deductable
  Name       Optional                                     Week       Month

  CDW        Mandatory      AS     EBMR    6.51 Euros                          550.00 Euros

  CDW        Mandatory      A0     MBMR    6.51 Euros                          550.00 Euros

  CDW        Mandatory       J     CMMR    6.51 Euros                          850.00 Euros


  CDW        Mandatory      O      EDAR    6.51 Euros                          650.00 Euros

  CDW        Mandatory      BD     EXMR    6.51 Euros                          650.00 Euros

  CDW        Mandatory      CD     CXMR    6.51 Euros                          850.00 Euros

  CDW        Mandatory      DD     SDMR    6.51 Euros                          1100.00 Euros


  CDW        Mandatory      HD     IMMR    6.51 Euros                          1100.00 Euros

  CDW        Mandatory       K     SVMR    6.51 Euros                          1100.00 Euros

  CDW        Mandatory      B      EDMR    6.51 Euros                          650.00 Euros

  CDW        Mandatory      C      CDMR    6.51 Euros                          850.00 Euros


  CDW        Mandatory      CA     CDAR    6.51 Euros                          1100.00 Euros

  CDW        Mandatory      AD     ECMR    6.51 Euros                          550.00 Euros

  PAI        Mandatory      ALL     ALL    2.31 Euro
 SCDW         Optional             ECMR    7.37 Euro                               Zero




 SCDW         Optional             CDMR    7.37 Euro                               Zero
 SCDW         Optional             CXMR    7.37 Euro                               Zero
 SCDW         Optional             CDAR   10.14 Euro                               Zero
 SCDW         Optional             SDMR   10.14 Euro                               Zero
 SCDW         Optional             EBMR    7.37 Euro                               Zero
 SCDW         Optional             SVMR   10.14 Euro                               Zero




 SCDW         Optional             MBMR    7.37 Euro                               Zero
 SCDW         Optional             CMMR    7.37 Euro                               Zero


 SCDW         Optional             EXMR    7.37 Euro                               Zero
 SCDW         Optional             IMMR   10.14 Euro                               Zero
 SCDW         Optional             EDMR    7.37 Euro                               Zero
 SCDW         Optional             EDAR    7.37 Euro                               Zero
   TP        Mandatory      A0     MBMR    2.31 Euro                           1500.00 Euro

   TP        Mandatory      AS     EBMR    2.31 Euro                           1500.00 Euro

   TP        Mandatory      BD     EXMR    2.31 Euro                           1800.00 Euro
TP   Mandatory   O    EDAR   2.31 Euro   1900.00 Euro

TP   Mandatory   CD   CXMR   2.31 Euro   1900.00 Euro

TP   Mandatory   AD   ECMR   2.31 Euro   1500.00 Euro

TP   Mandatory   HD   IMMR   2.31 Euro   2500.00 Euro

TP   Mandatory   J    CMMR   2.31 Euro   1500.00 Euro

TP   Mandatory   DD   SDMR   2.31 Euro   2500.00 Euro

TP   Mandatory   C    CDMR   2.31 Euro   1800.00 Euro

TP   Mandatory   CA   CDAR   2.31 Euro   2200.00 Euro

TP   Mandatory   B    EDMR   2.31 Euro   1500.00 Euro

TP   Mandatory   K    SVMR   2.31 Euro   2500.00 Euro
Mauritius
Additional Driver Policy
Additional driver fee is MUR 300.00 plus tax per rental. Maximum of four additional drivers allowed per rental.
Age Requirements
Minimum rental age is: 21years for car groups: MDMR, CDMR, EDMR, ECMR, CCMR & 25 years for car groups:
ICMR, PDMR, PFAR, PFMR, MTAR, MTMR & SDMR. There is no maximum age. There is no young driver charge.
Cross Border Policy
It is forbidden to drive on unpaved roads or to cross the sea via ferry. It is not permitted to leave Mauritius.
Delivery / Collection
Available at the Hotels at an extra charge of MUR 125.00 + tax. Airport delivery & collection is charged at MUR
110.00 + tax. Delivery & Colloection is not alloed outside of office hours.
License Requirements
Driver must present a valid driving licence at time of rental. Minimum licence requirement is one year for car
groups: MDMR, CDMR, EDMR, ECMR, CCMR, ICMR & a minimum of two years for all other car groups. An
international driving permit is required, but is not mandatory.
One Way Rentals
One way rentals are permitted between all locations and for all car groups provided the rental is for at least 24
hours. The charge for one-ways is MUR 300.00 + tax. One-ways must be pre-booked. International one ways are
not permitted.
Out of Hours Policy
Out of hours pick-ups and drop-offs are not allowed.
Payment Policy
Acceptable methods of payment are: Visa, Diners, Mastercard, Amex, National Charge Cards & National
Vouchers. Cash, Travellers Cheques & Eurocheques are not accepted. A deposit of 275 EURO + 20% of
Estimated Rental is held on the credit card until the car is returned.
Refuelling Policy
Car must be returned with the same amount of as time of pick up otherwise, refuelling charges will apply as follows:
Diesel: MUR 47.00 per litre (this is the pump price of MUR 41.50 plus a service charge of MUR 5.50). Unleaded:
MUR 55.00 per litre (this is the pump price of MUR 49.50 plus a service charge or MUR 5.50). Please note, fuel
prices are subject to change at any time.
Roadside Assistance
All information will be given to the client at the time of rental. In the event of an accident a police report must be
completed. In the event of breakdown/accident a replacement vehicle will be provided if necessary.
Special Equipment
Infant seat - CSI - (0 - 12 months - rear facing) = MUR 100.00 + tax per day. Deposit required of MUR 6,000.00.
Baby Seat - CSB - (1 - 3 years) = MUR 100.00 + tax per day. Deposit required of MUR 6,000.00. Baby seats are
not loaded in the system. If required, please add to the remarks. Toddler Seat - CST - (4 - 7 years) = MUR 100.00
+ tax per day. Deposit required of MUR 7,000.00. All equipment is on request only. All special equipment is
available for one-ways. This country does not provide reflective jackets and is not required by law to do so.
Surcharges
Airport Charge MUR 300.00 + tax per rental.
Tax
15%
Mauritius
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per    Deductable
  Name       Optional                                     Week       Month

  CDW         Optional      D      CCMR   160.00 MUR                           8000.00 MUR

  CDW         Optional      C      ECMR   160.00 MUR                           8000.00 MUR

  CDW         Optional      A      MDMR   160.00 MUR                           8000.00 MUR


  CDW         Optional      B      EDMR   160.00 MUR                           8000.00 MUR

  CDW         Optional       J     ICMR   160.00 MUR                           12,000.00 MUR

  CDW         Optional       E     CDMR   160.00 MUR                           8000.00 MUR

  PAI         Optional      ALL     ALL   125.00 MUR


  THW         Optional      A      MDMR   115.00 MUR                           1500.00 MUR

  THW         Optional      D      CCMR   115.00 MUR                           1500.00 MUR



  THW         Optional       E     CDMR   115.00 MUR                           1500.00 MUR

  THW         Optional       J     ICMR   115.00 MUR                           1500.00 MUR



  THW         Optional      C      ECMR   115.00 MUR                           1500.00 MUR

  THW         Optional      B      EDMR   115.00 MUR                           1500.00 MUR
Morocco
Additional Driver Policy
Additional driver charge is MAD 120.00 + tax per rental. A maximum of two additional driver s are allowed per
rental.
Age Requirements
Minimum rental age is 23 years for all car groups. Maximum rental age is 75 years. There is no young drivers
charge
Cross Border Policy
Vehicles not permitted to be taken out of Morocco.
Delivery / Collection
Delivery & Collection is available during office hours free of charge in Hotels, Railway Stations and Harbours within
the city. Outside city limits is charged at MAD 100.00 + tax up to 15kms, and an extra MAD 3.00 + tax for each
additional km (over 15kms). Delivery & Collection is allowed out of hours on request only. The same conditions
apply as during office hours but there is an additional out of hours charge of MAD 250.00 + tax.
License Requirements
Full licence that has been valid for a minimum of two years is required. An International driver's permit is not
required if the licence is written in French, English, Spanish or Arabic. Driving on un-paved roads is not allowed.
One Way Rentals
charge of MAD 1500 or MAD 2500 depending on car group in case the vehicle is returned in an unauthorized
location (paid locally if applicable). The minimum length of rental is three days. International one ways are not
allowed.
Out of Hours Policy
Out of hours pick ups are available for all locations on request. An out of hours charge of MAD 250.00 + tax will
apply.
Payment Policy
Acceptable method of payments are Visa, Amex, Diners, MasterCard, National Charge Cards, National Vouchers,
Travellers Cheques and Eurocheques. Cash is also accepted for rentals up to MAD 10,000. Cash is not accepted
for car groups FFMR, FFNR, FVMR and PDMR. Please note: A Credit Card number and expiration date is required
at time of booking for car groups FFMR and FVMR in order to validate the booking. A deposit of the excess amount
plus a tank of fuel is required. The deposit can be paid in cash up to MAD 5000.00.
Refuelling Policy
(current public price valid in the country): Diesel = MAD 7.33 per liter, Diesel 350 = MAD 10.24 per liter,
Leaded/Unleaded = MAD 11.36 per liter. Refuelling Charge Price (pump fuel price plus service charge): Diesel =
MAD 8.00 per liter, Diesel 350 = MAD 10.70 per liter, Leaded/Unleaded = MAD 11.52 per liter. Fuel prices are
subject to change at any time.
Roadside Assistance
Full details will be advised to the customer at time of pick up, but in case of an accident: All the specific documents
are inside the car as well as the form to complete with the third party, if its only collision damage. If there is
personal damage, the local authorities (Police) will need to be informed and will take care of everything. In any
case, the accident must be reported to the nearest Alamo/National branch.
Special Equipment
Baby Seat (CSB) - MAD 250.00 + tax per rental. The Replacement Amount is MAD 1500.00 + tax. Suitable for 1 - 3
years. Toddler Seat (CST) - MAD 250.00 + tax per rental. The Replacement Amount is MAD 1500.00 + tax.
Suitable for 4 - 7 years. Booster Seats (BST) - not available. Infant Seats (CSI) - not available. Luggage rack (LUG)
- Not available. All equipments is available at all locations and for all cars. This country does not provide reflective
jackets and is not required by law to do so.
Surcharges
Airport Charge: MAD 120.00 + tax per rental.
Tax
20%
Morocco
        Insurance Name              Mandatory or   Group   SIPP      Cost Per Day        Cost Per   Cost Per   Deductable
                                     Optional                                             Week       Month

   Loss Damage Waiver - LDW          Mandatory      A      ECMN   Included in the rate                         11,000 MAD

   Loss Damage Waiver - LDW          Mandatory       L     FVMR   Included in the rate                         30,000 MAD

   Loss Damage Waiver - LDW          Mandatory      B      EXMR   Included in the rate                         12,000 MAD

   Loss Damage Waiver - LDW          Mandatory       E     IDMR   Included in the rate                         18,000 MAD

   Loss Damage Waiver - LDW          Mandatory      A      EXMN   Included in the rate                         11,000 MAD

   Loss Damage Waiver - LDW          Mandatory      B      ECMR   Included in the rate                         12,000 MAD

   Loss Damage Waiver - LDW          Mandatory       J     FFNR   Included in the rate                         30,000 MAD




   Loss Damage Waiver - LDW          Mandatory       E     IMMR   Included in the rate                         18,000 MAD

   Loss Damage Waiver - LDW          Mandatory      C      EDMR   Included in the rate                         14,000 MAD


   Loss Damage Waiver - LDW          Mandatory      D      CDMR   Included in the rate                         15,000 MAD

   Loss Damage Waiver - LDW          Mandatory       F     PDMR   Included in the rate                         18,000 MAD



   Loss Damage Waiver - LDW          Mandatory       J     FFMR   Included in the rate                         30,000 MAD

Personal Accident Insurance - PAI     Optional      ALL    ALL    35.00 MAD, excl vat

Super Loss Damage Waiver - SLDW       Optional      C      EDMR   75.00 MAD, excl vat                          4,500 MAD

Super Loss Damage Waiver - SLDW       Optional      A      ECMN   60.00 MAD, excl vat                          3,500 MAD




Super Loss Damage Waiver - SLDW       Optional       L     FVMR   120.00 MAD, excl vat                         10,000 MAD

Super Loss Damage Waiver - SLDW       Optional       J     FFNR   120.00 MAD, excl vat                         10,000 MAD




Super Loss Damage Waiver - SLDW       Optional       F     PDMR   90.00 MAD, excl vat                          6,000 MAD

Super Loss Damage Waiver - SLDW       Optional       J     FFMR   120.00 MAD, excl vat                         10,000 MAD




Super Loss Damage Waiver - SLDW       Optional      A      EXMN   60.00 MAD, excl vat                          3,500 MAD

Super Loss Damage Waiver - SLDW       Optional      B      ECMR   60.00 MAD, excl vat                          4,000 MAD




Super Loss Damage Waiver - SLDW       Optional       E     IMMR   90.00 MAD, excl vat                          6,000 MAD
Super Loss Damage Waiver - SLDW   Optional   B   EXMR   60.00 MAD, excl vat   4,000 MAD

Super Loss Damage Waiver - SLDW   Optional   D   CDMR   75.00 MAD, excl vat   5,000 MAD

Super Loss Damage Waiver - SLDW   Optional   E   IDMR   90.00 MAD, excl vat   6,000 MAD
Mozambique
Additional Driver Policy
A maximum of four additional driver's are allowed per rental. Each additional driver is charged at EUR 1.54 + tax
per day, with a maximum charge of EUR 47.00 + tax per rental.
Age Requirements
The minimum age is 23 years for all cars. There is no maximum age limit and no young driver's fee.
Cross Border Policy
Customer must request a written authorization from Mozambique, prior to departure. Car groups ECMR, CDMR,
CDAR & SVMR are not allowed to travel to: Macaneta, Catembre & Ponta Do Ouro Beach, or North of the city of
Xai-Xai on EN1 (National Road 1), on gravel, dirt or sand roads. Vehicles may be driven from Maputo to Swaziland
& South Africa on the EN4 road only.
Delivery / Collection
Delivery & Collections are only available in Maputo City from Monday to Saturday between 07:30 and 17:30, and on
Sunday's/bank holidays between 09:30 and 17:30. There is no charge.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of one year for car
groups: ECMR, EDMR, CDMR & CDAR. 2 years for car groups: FFMR, FFAR & SVMR. For car group SVMR, the
driver must have a heavy duty driver's licence. An International driving permit is required except for Portugese &
South African driving licences.
One Way Rentals
Domestic one ways are only allowed between Maputo Airport and Maputo Downtown, free of charge. International
one ways are allowed but only to certain locations in South Africa as follows: From Maputo ONLY to: Johannesburg
Apt (South Africa) = EUR 160.00 + tax Nelspruit (South Africa) = EUR 120.00 + tax Durban (South Africa) = EUR
200.00 + tax Minimum length of rental is one day for domestic and international one ways.
Out of Hours Policy
Not Available
Payment Policy
Travellers Cheques. Cash, Diners and Eurocheques are not accepted. A deposit of EUR 275.00 plus 20% of the
estimated rental charges is required and must be paid by credit card. The deposit is held on the credit card until the
car is returned.
Refuelling Policy
Cars are supplied with fuel. The customer must return the car with the same amount of fuel otherwise a refuelling
charge of EUR 7.50 + tax plus the value of the missing fuel will apply.
Roadside Assistance
Details will be provided to the customer at time of pickup.
Special Equipment
replacement amount is EUR 342.00 + tax. Baby seats (CSB) - EUR 3.17 + tax per day, with a maximum charge of
EUR 47.00 + tax per rental. The replacement amount is EUR 342.00 + tax. Toddler seats (CST) - EUR 3.17 + tax
per day, with a maximum charge of EUR 47.00 + tax per rental. The replacement amount is EUR 342.00 + tax.
Booster seats (BST) - EUR 3.17 + tax per day, with a maximum charge of EUR 47.00 + tax per rental. The
replacement amount is EUR 342.00 + tax. Mobile Phone (PHN) - EUR 3.00 + tax per day, with a maximum charge
of EUR 40.00 + tax per rental. The replacement amount is EUR 200.00 + tax. GPS (NVS) - EUR 5.00 + tax per
day, with a maximum charge of EUR 75.00 + tax per rental. The replacement amount is EUR 400.00 + tax. Push
Chair / Baby Stroller - EUR 5.00 + tax per day, with a maximum charge of EUR 75.00 + tax per rental. The
replacement amount is EUR 350.00 + tax. CSI Suitability is 0-12 months / 0 - 13 kgs. CSB Suitability is 1 - 3 years /
9 - 18 kgs. CST Suitability is 4 - 7 years / 5 - 30 kgs. BST Suitability is up to 12 years of age. The age of the
child/children is required at the time of reservation. Push Chair / Baby Strollers are not loaded in the system, so if
required, please add to the remarks/comments on the reservation. All equipment is on request and available for all
cars and locations.
Surcharges
Airport Surcharge - 3% + tax.
Tax
17%
Mozambique
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW         Optional      A      ECMR    Euro 3.00                           Euro 1710.00


  CDW         Optional      B      EDMR    Euro 3.00                           Euro 1965.00

  CDW         Optional      C      CDMR    Euro 5.00                           Euro 2350.00

  CDW         Optional       Z     SVMR    Euro 8.00                           Euro 3077.00

  CDW         Optional       Y     FFAR    Euro 8.00                           Euro 3248.00




  CDW         Optional      W      FFMR    Euro 8.00                           Euro 3077.00

  CDW         Optional      D      CDAR    Euro 5.00                           Euro 2393.00


 SCDW         Optional      B      EDMR    Euro 8.55                           Euro 351.00
 SCDW         Optional      C      CDMR   Euro 10.26                           Euro 419.00




 SCDW         Optional      A      ECMR    Euro 7.70                           Euro 291.00
 SCDW         Optional      W      FFMR   Euro 11.97                           Euro 535.00




 SCDW         Optional       Z     SVMR   Euro 11.97                           Euro 535.00
 SCDW         Optional       Y     FFAR   Euro 12.82                           Euro 556.00
 SCDW         Optional      D      CDAR   Euro 10.26                           Euro 428.00
 STHW         Optional      A      ECMR    Euro 7.70                           Euro 291.00



 STHW         Optional      D      CDAR   Euro 10.26                           Euro 428.00
 STHW         Optional      C      CDMR   Euro 10.26                           Euro 419.00


 STHW         Optional       Y     FFAR   Euro 12.82                           Euro 556.00
 STHW         Optional      B      EDMR    Euro 8.55                           Euro 351.00
 STHW         Optional       Z     SVMR   Euro 11.97                           Euro 535.00
STHW    Optional   W     FFMR   Euro 11.97   Euro 535.00




THW     Optional   C     CDMR   Euro 4.00    Euro 2350.00

THW     Optional   Z     SVMR   Euro 7.00    Euro 3077.00

THW     Optional   D     CDAR   Euro 4.00    Euro 2393.00

THW     Optional   Y     FFAR   Euro 7.00    Euro 3248.00

THW     Optional   W     FFMR   Euro 7.00    Euro 3077.00

THW     Optional   B     EDMR   Euro 2.00    Euro 1965.00

THW     Optional   A     ECMR   Euro 2.00    Euro 1710.00
TPL    Mandatory   All    All
Namibia
Additional Driver Policy
Additional driver fee is NAD 152.18 + tax per driver, per rental. All additional drivers details are to be given at the
time of rental. There is no maximum number of additional drivers allowed per rental.
Age Requirements
Minimum age is 18 years for all cars.Young drivers surcharge of NAD 117.40 + tax per driver, per rental applies to
driver's between the ages of 18 and 23 years (Inc). There is no young driver fee applicable for drivers aged 24
years & over. Please Note: The young driver surcharge will be paid locally as this cannot be represented in the
system. There is no maximum age limit.
Cross Border Policy
Vehicles are NOT permitted to be driven into Angola & Zimbabwe. Customers are allowed to drive into Botswana,
Lesotho, South Africa, Swaziland, Mozambique & Zambia. A non-refundable fee of NAD 1086.96 + tax (paid
locally) will be levied for vehicles crossing into Mozambique. Cross border charges for Botswana, Swaziland, South
Africa and Lesotho are charged at NAD 434.78 + tax. Additional excess charged at NAD 6521.74 + tax (paid
locally) applies when an accident occurs in Mozambique or Zambia. For damage or loss that occurs in Botswana,
Lesotho & Swaziland the local brochure excess of that country will apply. All cross Border travel must be advised of
at point of reservation and written authorization must be requested at the time of reservation.
Delivery / Collection
Within 25 km. 1) Within office hours = NAD 113.04 + tax 2) Outside of office hours = NAD 226.09 + tax Over 25
km. 1) Within office hours = NAD 113.04 + tax plus NAD 4.17 for each additional km. 2) Outside of office hours =
NAD 226.09 + tax plus NAD 4.17 for each addional km
License Requirements
Driver/s must have obtained a valid unendorsed license at least two years prior to renting a vehicle. An international
Driver's license is not required.
One Way Rentals
Oranjemund = NAD 1500.00 + tax (and vice versa). From Eros to: Swakopmund and Walvis = NAD 1200.00 + tax
(and vice versa). From Eros to Windhoek = Free of Charge (and vice versa). From Luderitz to: Oranjemund = NAD
1200.00 + tax (and vice versa). From Luderitz to: Swakopmund, Walvis and Windhoek = NAD 1500.00 + tax (and
vice versa). From Oranjemund to: Swakopmund and Walvis = NAD 2800.00 + tax (and vice versa). From
Oranjemund to: Windhoek = NAD 1500.00 + tax (and vice versa). From Swakopmund and Walvis to: Windhoek =
NAD 1200.00 + tax (and vice versa). From Swakopmund to: Walvis = Free of charge (and vice versa). One ways
within the same city are free of charge (local one ways). International one ways are allowed as follows: From all
locations in Namibia to all locations in South Africa = NAD 4385.96 + tax. From all locations in Namibia to all
locations in Botswana = NAD 4385.96 + tax. From all locations in Namibia to all locations in Swaziland = NAD
4385.96 + tax. From all locations in Namibia to all locations in Lesotho = NAD 5000.00 + tax. One Ways are not
allowed to Mozambique. Minimum length of rental is 1 day for all domestic & international one ways. All Cars are
allowed for one way rentals and must be pre-booked.
Out of Hours Policy
Out of hours - not available.
Payment Policy
All major Credit cards are accepted (Visa, Amex, Diners & Mastercard). Also accepted are National vouchers,
National Charge Cards, Eurocheques and Travellers cheques. Cash is not accepted. An estimate of the rental
costs are pre-billed on initiation of the rental. A credit card is always required for deposits. Final invoicing is done
when the vehicle is termed.
Refuelling Policy
A tank of fuel can be purchased at point of rental at the prevailling fuel price. No refunds are due on termination of
rental. The fuel purchase option gives the renter peace of mind of knowing exactly what is being debited to their
credit card.
Roadside Assistance
In case of breakdown, the customer should call the 24 hour emergency assistance number: +264 61 385105. The
call is diverted to the applicable mobile number after hours. In case of an accident, the customer must immediately
report the accident details both to the branch and to the police. Details are also printed on the back of the rental
agreement. The accident/breakdown procedure will also be advised at time of pickup. A replacement vehicle will be
provided if necessary.
Special Equipment
Child/Infant seat (0-12 months) - CSI = NAD 173.92 + TAX per rental – replacement amount is NAD 397.74 + tax
required. Child/Toddler seat (4-7 years) - CST = NAD 173.92 + TAX per rental – replacement amount is NAD
397.74 + tax required. Baby Seats (1-3 years) - CSB - are also available at a cost of NAD 173.92 + TAX per rental
– replacement amount is NAD 397.74 + tax required. To request a baby seat please add it to the remarks as it
cannot be loaded into the system. Second Spare Tyre - TYR = NAD 565.22 + tax per rental - replacement amount
is NAD 1228.07 + tax required. If required, please add it to the remarks as this equipment type cannot be loaded
into the system. Spare tyre's are not available on car groups F/SDAR and V/IMMR. Delivery of replacement spare
tyres are charged at NAD 2.44 + tax per km. Mobile Phone - Not Available. Jerrycan - Not Available. All equipment
is on request and available for one ways.
Surcharges
Airport Surcharge 9% + TAX. Tourism Levy 1% + TAX. Contract fee NAD 34.79 + TAX per rental. Fine Handling
Fee NAD 156.53 + TAX per traffic fine (paid locally) will be levied should the renter disobey a traffic regulation,
which results in a fine. This will be debited to the customers debit card. Claim handling Fee NAD 434.79 + TAX
(paid locally) - see also the Insurance Conditions. Vehicle must be returned (normal wear and tear expected) in the
same condition as when rented. If special cleaning is required, a seperate charge of NAD 434.79 + tax will be
debited to the renter (paid locally).
Tax
15%
Namibia
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   Collision Damage Waiver - CDW         Optional      W      CFNR   127.83 NAD                           9130.43 NAD


   Collision Damage Waiver - CDW         Optional      V      IMMR   110.40 NAD                           8000.00 NAD

   Collision Damage Waiver - CDW         Optional       F     SDAR   100.87 NAD                           8000.00 NAD




   Collision Damage Waiver - CDW         Optional       T     EDMR    77.40 NAD                           6608.69 NAD

   Collision Damage Waiver - CDW         Optional      D      IDAR    91.31 NAD                           6608.09 NAD




   Collision Damage Waiver - CDW         Optional      A      ECMN    77.40 NAD                           6608.69 NAD

   Collision Damage Waiver - CDW         Optional       J     EDMN    77.40 NAD                           6608.69 NAD



   Collision Damage Waiver - CDW         Optional       S     IFMR   127.83 NAD                           8000.00 NAD

   Collision Damage Waiver - CDW         Optional       E     SVMR   130.44 NAD                           9130.43 NAD


   Collision Damage Waiver - CDW         Optional      B      CDMR    82.61 NAD                           6608.69 NAD

  Personal Accident Insurance - PAI      Optional      ALL    ALL     7.02 NAD




Super Collision Damage Waiver - SCDW     Optional       J     EDMN   142.61 NAD

Super Collision Damage Waiver - SCDW     Optional      A      ECMN   142.61 NAD

Super Collision Damage Waiver - SCDW     Optional       E     SVMR   271.30 NAD

Super Collision Damage Waiver - SCDW     Optional      V      IMMR   237.39 NAD




Super Collision Damage Waiver - SCDW     Optional      W      CFNR   237.39 NAD
Super Collision Damage Waiver - SCDW   Optional   S   IFMR   237.39 NAD



Super Collision Damage Waiver - SCDW   Optional   D   IDAR   166.09 NAD

Super Collision Damage Waiver - SCDW   Optional   F   SDAR   182.61 NAD




Super Collision Damage Waiver - SCDW   Optional   T   EDMR   142.61 NAD

Super Collision Damage Waiver - SCDW   Optional   B   CDMR   142.61 NAD




     Super Theft Waiver - STHW         Optional   J   EDMN   86.96 NAD
     Super Theft Waiver - STHW         Optional   W   CFNR   154.78 NAD




     Super Theft Waiver - STHW         Optional   B   CDMR   105.22 NAD

     Super Theft Waiver - STHW         Optional   V   IMMR   154.78 NAD

     Super Theft Waiver - STHW         Optional   D   IDAR   122.61 NAD

     Super Theft Waiver - STHW         Optional   F   SDAR   130.43 NAD

     Super Theft Waiver - STHW         Optional   T   EDMR   86.96 NAD
     Super Theft Waiver - STHW         Optional   E   SVMR   161.74 NAD

     Super Theft Waiver - STHW         Optional   S   IFMR   154.78 NAD

     Super Theft Waiver - STHW         Optional   A   ECMN   86.96 NAD
        Theft Waiver - THW             Optional   D   IDAR   63.48 NAD    6608.69 NAD

        Theft Waiver - THW             Optional   B   CDMR   57.40 NAD    6608.69 NAD

        Theft Waiver - THW             Optional   F   SDAR   67.83 NAD    8000.00 NAD

        Theft Waiver - THW             Optional   S   IFMR   87.83 NAD    8000.00 NAD

        Theft Waiver - THW             Optional   J   EDMN   48.70 NAD    6608.09 NAD

        Theft Waiver - THW             Optional   V   IMMR   78.27 NAD    8000.00 NAD

        Theft Waiver - THW             Optional   T   EDMR   48.70 NAD    6608.69 NAD

        Theft Waiver - THW             Optional   W   CFNR   87.83 NAD    9130.43 NAD

        Theft Waiver - THW             Optional   E   SVMR   104.35 NAD   9130.43 NAD

        Theft Waiver - THW             Optional   A   ECMN   48.70 NAD    6608.69 NAD
Netherlands
Additional Driver Policy
Additional driver's charge is EUR 2.94 + tax per day.
Age Requirements
The minimum rental age is as follows: 21 years for car groups: CCAR, CDMR, CWMR, EBMN, ECAN, ECMR,
EWMN, ICMR, IDAR, IDMR, ISMR, ISAR, IVMR, IWMR, SDMR, SCMR, SCAR, SVMR, SWAR, SWMR. 25 years
for car groups: FDMR, FDAR, FVMR, FWAR, FWMR, LDAR, LWMR, PDAR, PWAR, XTMN. Maximum age limit -
none There is no young driver's charge.
Cross Border Policy
Cars can be driven into Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy (except
Mercedes vehicles), Luxembourg, Norway, Portugal, Spain (except Ceuta and Melilla), Sweden, Switzerland and
United kingdom. Cars are not allowed to be driven into any other country.
Delivery / Collection
Delivery & Collection is not available.
License Requirements
A full valid licence must have been held for at least one year for all cars. An International Driving Permit is not
required.
One Way Rentals
Domestic One Ways - Allowed between all locations in the Netherlands free of charge. Minimum length of rental is
one day. International one ways - not permitted.
Out of Hours Policy
Out of hours bookings are not available.
Payment Policy
Acceptable methods of payment are: Visa, Diners, MasterCard, Amex, National Charge Cards, National Vouchers
and travellers cheques. Cash is not accepted. A second (major) credit card is required for the following car groups:
LWMR, PWAR, PDAR & LDAR. A deposit of EUR 275.00 plus 20% of the estimated rental charges is required and
must be paid by credit card. The deposit will be held on the credit card until the car is returned.
Refuelling Policy
Cars must be returned with the same amount of fuel as time of pickup, otherwise the customer will be charged for
the missing fuel. A refuelling service charge of EUR 20.00 + tax per rental applies at Amsterdam Airport only.
Roadside Assistance
All details will be provided to the customer at time of pickup.
Special Equipment
rental. Replacement Amount is EUR 125.00 + tax. Child/Baby Seat - CSB (1 - 3 years) - EUR 4.20 + tax per day,
with a maximum charge of EUR 42.00 + tax per rental. Replacement Amount is EUR 125.00 + tax. Child/Toddler
Seat - CST (4 - 7 years) - EUR 4.20 + tax per day, with a maximum charge of EUR 42.00 + tax per rental.
Replacement Amount is EUR 125.00 + tax. Child/Booster Seat - CBS (under 135 cms or upto 12 years) - EUR 4.20
+ tax per day, with a maximum charge of EUR 42.00 + tax per rental. Replacement Amount is EUR 125.00 + tax.
Snow Tyres - STR - EUR 8.50 + tax per day. There is no replacement amount. Snow Tyres are only available
between 1st November and 30th April and are not available to be pre-booked. If required please add to the
remarks on the reservation. Snow Chains - SNO - EUR 4.20 + tax per day, with a maximum charge of EUR 42.00 +
tax per rental. Replacement Amount is EUR 100.00 + tax. Navigation System - NVS - EUR 10.08 + tax per day,
with a maximum charge of EUR 100.84 + tax per rental. Replacement Amount is EUR 250.00 + tax. All equipment
except Snow Chains are on request. Snow Tyres are available between 1st November and 30th April only. Snow
Tyres are not available for automatic vehicles. Please note: Baby Seats are not loaded in the system, so if required,
this will need to be added to the remarks on the reservation.
Surcharges
Premium Location Surcharge - EUR 50.00 + tax per rental applicable to all locations (Airports and Downtowns).
Vehicle Licence Fee (LAF) - EUR 2.52 + tax per day, with a maximum charge of EUR 12.60 + tax per rental.
Tax
19%
                                                    (blank page)
Netherlands
       Insurance Name            Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                  Optional                                            Week       Month

 Collision Damage Waiver - CDW     Optional             CCAR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             SWAR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             ISMR   14.71 EUR, excl vat                         440.00 EUR




 Collision Damage Waiver - CDW     Optional             IDAR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             IWMR   14.71 EUR, excl vat                         440.00 EUR



 Collision Damage Waiver - CDW     Optional             ECAN   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             ISAR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             PDAR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             ECMR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             XTMN   20.59 EUR, excl vat                         660.00 EUR

 Collision Damage Waiver - CDW     Optional             IVMR   14.71 EUR, excl vat                         440.00 EUR


 Collision Damage Waiver - CDW     Optional             LDAR   20.59 EUR, excl vat                         660.00 EUR

 Collision Damage Waiver - CDW     Optional             EBMN   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             SVMR   20.59 EUR, excl vat                         660.00 EUR

 Collision Damage Waiver - CDW     Optional             FVMR   20.59 EUR, excl vat                         660.00 EUR




 Collision Damage Waiver - CDW     Optional             SCMR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             ICMR   14.71 EUR, excl vat                         440.00 EUR


 Collision Damage Waiver - CDW     Optional             FWMR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             CWMR   14.71 EUR, excl vat                         440.00 EUR

 Collision Damage Waiver - CDW     Optional             EWMN   14.71 EUR, excl vat                         440.00 EUR
Collision Damage Waiver - CDW       Optional         SDMR   14.71 EUR, excl vat   440.00 EUR




Collision Damage Waiver - CDW       Optional         CDMR   14.71 EUR, excl vat   440.00 EUR

Collision Damage Waiver - CDW       Optional         IDMR   14.71 EUR, excl vat   440.00 EUR


Collision Damage Waiver - CDW       Optional         SWMR   14.71 EUR, excl vat   440.00 EUR

Collision Damage Waiver - CDW       Optional         FWAR   20.59 EUR, excl vat   660.00 EUR

Collision Damage Waiver - CDW       Optional         LWMR   20.59 EUR, excl vat   660.00 EUR

Collision Damage Waiver - CDW       Optional         PWAR   14.71 EUR, excl vat   440.00 EUR

Collision Damage Waiver - CDW       Optional         SCAR   14.71 EUR, excl vat   440.00 EUR

Collision Damage Waiver - CDW       Optional         FDAR   14.71 EUR, excl vat   440.00 EUR

Collision Damage Waiver - CDW       Optional         FDMR   14.71 EUR, excl vat   440.00 EUR

Personal Accident Insurance - PAI   Optional   ALL    ALL   3.36 EUR, excl vat

      Theft Waiver - THW            Optional         XTMN   10.50 EUR, excl vat   660.00 EUR

      Theft Waiver - THW            Optional         SDMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         CWMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         FWMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         LWMR   10.50 EUR, excl vat   660.00 EUR

      Theft Waiver - THW            Optional         EBMN   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         ICMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         ECAN   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         SVMR   10.50 EUR, excl vat   660.00 EUR

      Theft Waiver - THW            Optional         FDAR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         SCMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         SCAR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         PDAR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         IVMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         FVMR   10.50 EUR, excl vat   660.00 EUR

      Theft Waiver - THW            Optional         FDMR   8.82 EUR, excl vat    440.00 EUR

      Theft Waiver - THW            Optional         PWAR   8.82 EUR, excl vat    440.00 EUR
     Theft Waiver - THW         Optional   SWMR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   IDAR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   ECMR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   IWMR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   EWMN   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   ISAR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   FWAR   10.50 EUR, excl vat   660.00 EUR

     Theft Waiver - THW         Optional   LDAR   10.50 EUR, excl vat   660.00 EUR

     Theft Waiver - THW         Optional   IDMR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   CCAR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   ISMR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   SWAR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   CDMR   8.82 EUR, excl vat    440.00 EUR

     Theft Waiver - THW         Optional   MCMR       8.82 EUR          440.00 EUR
     Theft Waiver - THW         Optional   EMMR       8.82 EUR          440.00 EUR
     Theft Waiver - THW         Optional   ECAR       8.82 EUR          440.00 EUR
     Theft Waiver - THW         Optional   PVMR       10.50 EUR         660.00 EUR
Collision Damage Waiver - CDW   Optional   MCMR       14.71 EUR         440.00 EUR

Collision Damage Waiver - CDW   Optional   EMMR       14.71 EUR         440.00 EUR

Collision Damage Waiver - CDW   Optional   ECAR       14.71 EUR         440.00 EUR

Collision Damage Waiver - CDW   Optional   PVMR       20.59 EUR         660.00 EUR
New Caledonia
Additional Driver Policy
Additional driver's fee is EUR 10.00 + tax per rental. There is no maximum to the number of additional driver's
allowed per rental.
Age Requirements
The minimum rental age is 21 years for all cars. There is no maximum age limit and no young driver charge.
Cross Border Policy
It is forbidden to leave New Caledonia.
Delivery / Collection
Delivery and collection is available free of charge within Noumea downtown area. A charge of EUR 8.38 + tax
applies to delivery/collections to/from Tontouta Airport. Not available outside of office hours.
License Requirements
A full clean driving licence must be held for at least two years for all cars prior to checkout. An international driving
permit is not required.
One Way Rentals
Domestic one ways are free of charge between all locations in Noumea, for all cars. International one ways are not
permitted.
Out of Hours Policy
Not Available
Payment Policy
Acceptable method of payments are: Visa, Amex, Diners, MasterCard, National Vouchers, National Charge Cards,
Travellers Cheques and Eurocheques. Cash is not accepted. A deposit of EUR 275.00 plus 20% of the estimated
rental charges is required, which will be held on the credit card until the car is returned.
Refuelling Policy
Car must be returned with the same amount of fuel as time of pickup otherwise refuelling charges will apply. Full
details will be provided to the customer at time of pick up.
Roadside Assistance
Full details will be provided to the customer at time of pick up.
Special Equipment
Infant Seat - CSI (0 - 12 months) - EUR 8.00 + tax per rental. Baby Seat - CSB (1 - 3 years) - EUR 8.00 + tax per
rental. Booster Seat - BST (4 - 7 years) - EUR 8.00 + tax per rental. All equipment is on request and available for all
locations and cars. Equipment is not allowed for one way rentals. Please note: Baby Seats (CSB) are not loaded in
the system, so if required, please add to the remarks/notes on the reservation.
Surcharges
None
Tax
5%
New Caledonia
         Insurance Name                 Mandatory or   Group   SIPP   Cost Per Day   Cost Per Week Cost Per Month        Deductable
                                         Optional

 Collision Damage Waiver - CDW            Optional      ALL    ALL     8.38 EUR                                     1257.00 - 1676.00 EUR


Third Party Liability Insurance - TPL    Mandatory      ALL    ALL
New Zealand
Additional Driver Policy
Additional drivers are permitted at a cost of NZD 3.00 + tax per day, with a maximum charge of NZD 42.00 + tax
per rental. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is 21 years for car groups ECMR, CDAR, IDAR, FDAR and IFAR, and 25 years for all other car
groups. There is no maximum rental age. There is a young drivers surcharge of NZD 24.00 + tax per day, with a
maximum charge of NZD 330.00 + tax per rental for driver's aged 21 - 24 years of age.
Cross Border Policy
Cross border travel is not permitted into any island on the ferry. Customers can take the car from island to island
but they must give 72 hours advance notice to the rental location prior to crossing the border. The customer must
leave the rental car on one side of the island, cross on the ferry, and then collect another rental car. Note: Only one
booking is required, but it is mandatory to provide the date and time of ferry crossing so that the relevant branches
can be notified to ensure that a vehicle is ready for clients when they arrive off the ferry. If the customer is traveling
from Picton to Wellington then the customer will leave the vehicle at the rental station located at the ferry terminal,
and pick up the replacement vehicle from the rental station at Wellington ferry terminal. If the customer is traveling
from Wellington to Picton then the customer should return the vehicle to the rental station at Wellington ferry
terminal and pick up the replacement from the rental station at Picton.
Delivery / Collection
Delivery and collections are permitted free of charge within city limits (up to 5km). Delivery and collections out of
city limits (over 5km) are charged at NZD 35.00 + tax for each km.
License Requirements
Customers must present a full and valid driving licence that has been held for at least one year. An International
driving licence/permit is not required.
One Way Rentals
One way rentals are permitted for all cars in New Zealand and cost as follows: Retail: NZD 75.00 + tax for rentals
of 1-6 days, and free of charge for rentals over 7 days. Corporate/Tour Accounts: NZD 75.00 + tax for rentals of 1-2
days, and free of charge for rentals over 3 days. One way rentals from Auckland Airport to Auckland downtown are
permitted free of charge. For one way rentals between islands please see the cross border policy information.
Out of Hours Policy
Out of hours pickups and returns are permitted at a cost of NZD 35.00 + tax.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa). National vouchers &
Travellers cheques are also accepted. Debit cards (Visa Delta/Switch), National chargecards, Eurocheques and
Cash are not accepted. There is no deposit required in New Zealand. A credit card fee of NZD 1.5% will be
charged to all reservations paid via any credit card.
Refuelling Policy
The car will be supplied with a full tank of fuel. Customers must return the car with a full tank or refuelling charges
of 12.5 percent will apply.
Roadside Assistance
Roadside assistance is available for all rentals. The roadside assistance emergency telephone number is 0800-625-
035. The customer must also contact the police on 111 to ensure a report is made at the scene of the accident and
the customer must also contact the rental location. A replacement vehicle will be provided in case of a breakdown
or an accident.
Special Equipment
Child infant seats - CSI (0 - 12 months) are available at a cost of NZD 35.00 + tax per rental. Replacement Amount
is NZD 200.00. Child toddler seats - CST (1 - 3 years) are available at a cost of NZD 35.00 + tax per rental.
Replacement Amount is NZD 200.00. Child booster seats - BST (4 - 7 years) are available at a cost of NZD 35.00 +
tax per rental. Replacement Amount is NZD 200.00. GPS Navigation (NVS) is available at a cost of NZD 9.95 + tax
per day, with a maximum charge of NZD 99.50 + tax per rental (10 Days). Replacement Amount is NZD 250.00.
Snow chains are available at a cost of NZD 10.00 + tax per day, with a maximum charge of NZD 51.14 + tax per
rental. Replacement Amount is NZD 500.00. Ski Racks are available at a cost of NZD 10.00 + tax per day, with a
maximum charge of NZD 51.14 + tax per rental. Replacement Amount is NZD 500.00. - Luggage racks - not
available. - Winter equipped vehicles - not available. - Mobile phones - not available. Ski Racks and Snow Chains
are only available at the following locations: Aukland City (AKLC01/71), Aukland Int Apt (AKLT01/71), Picton Ferry
Port (PCNC01/P71), Blenheim Apt (BHEO01/71), Nelson Apt (NSNO01/71), Greymouth RRS (GMNC01/71),
Christchurch Int Apt (CHCT01/71), Christchurch City (CHCC01/71), Queenstown Apt (ZQNT01/71) and Invercargill
Apt (IVCO01/71). All special equipment except the child seats are on Request and must be pre-booked in advance.
Surcharges
Premium Location Fee (PLS) of NZD 35.00 + tax per rental will apply to any hire commencing at an Airport or Ferry
Terminal. See also: Payment Policy regarding Credit Card fee.
Tax
12.5 % (included in the rental price for retail reservations only). (15% from 1st October 2010)
New Zealand
       Insurance Name            Mandatory or   Group   SIPP      Cost Per Day        Cost Per   Cost Per   Deductable
                                  Optional                                             Week       Month

 Collision Damage Waiver - CDW    Mandatory             ECMR   Included in the rate                         2,750.00 NZD


 Collision Damage Waiver - CDW    Mandatory             CDAR   Included in the rate                         2,750.00 NZD

 Collision Damage Waiver - CDW    Mandatory             IFAR   Included in the rate                         3,000.00 NZD



 Collision Damage Waiver - CDW    Mandatory             IVAR   Included in the rate                         3,000.00 NZD

 Collision Damage Waiver - CDW    Mandatory             FDAR   Included in the rate                         2,750.00 NZD




 Collision Damage Waiver - CDW    Mandatory             PVAR   Included in the rate                         3,000.00 NZD

 Collision Damage Waiver - CDW    Mandatory             IDAR   Included in the rate                         2,750.00 NZD


 Collision Damage Waiver - CDW    Mandatory             FFAR   Included in the rate                         3,000.00 NZD

 Collision Damage Waiver - CDW    Mandatory             SFMR   Included in the rate                         5,000.00 NZD


   Loss Damage Waiver - LDW        Optional             CDAR       19.00 NZD                                300.00 NZD
   Loss Damage Waiver - LDW        Optional             SFMR       18.00 NZD                                1,000.00 NZD




   Loss Damage Waiver - LDW        Optional             FDAR       19.00 NZD                                300.00 NZD
   Loss Damage Waiver - LDW        Optional             IFAR       19.00 NZD                                300.00 NZD
   Loss Damage Waiver - LDW        Optional             FFAR       19.00 NZD                                300.00 NZD
   Loss Damage Waiver - LDW        Optional             ECMR       19.00 NZD                                300.00 NZD




   Loss Damage Waiver - LDW        Optional             IVAR       19.00 NZD                                300.00 NZD
   Loss Damage Waiver - LDW        Optional             PVAR       19.00 NZD                                300.00 NZD


   Loss Damage Waiver - LDW        Optional             IDAR       19.00 NZD                                300.00 NZD
     Peace Of Mind - POM           Optional      ALL    ALL        21.82 NZD                                300.00 NZD




       Snow Cover - SNC            Optional      ALL    ALL         7.00 NZD
       Third Party Liability - TPL       Mandatory   ALL   ALL   Included in the rate




Windscreen, Headlights And Tyres - WWI    Optional   ALL   ALL        7.00 NZD          Zero
Norway
Additional Driver Policy
An additional driver charge of NOK 30.00 + tax per day, with a maximum charge of NOK 420.00 + tax per rental will
apply. Additional driver's must be aged 25 years or over. If the additional driver cannot be present at time of pick-up, then
a copy of their driving licence must be presented at time of pick-up. There is no maximum number of additional driver's
allowed per rental.
Age Requirements
The minimum age requirements are as follows: 19 years for car groups: EBMR, ECMR, CDMR, CDAR, CWMR and
CDMD. 25 years for all other car groups. There is no maximum age limit. A young driver's charge of NOK 100.00 + tax
per day, with a maximum charge of NOK 3000.00 + tax per rental will apply to all driver's aged 19 - 25 years.
Cross Border Policy
Travel into Czech Republic, Slovakia, Poland, Romania, Russia (all states of the former USSR), Yugoslavia (all rep. of
the former Yugoslavia), Bulgaria and Hungary is not allowed. No extra documents are required for crossing the border,
however, information about leaving Norway is to be written in the contract given at time of pick up.
Delivery / Collection
Delivery & collection is available on request at all locations and costs NOK 250.00 + tax within city limits, plus NOK
10.00 + tax for each additional KM outside the city limits. There is an additional charge of NOK 300.00 + tax for out of
hours delivery & collections.
License Requirements
Customers must present a full and valid driving licence, which has been held for a minimum of one year. An international
driving permit is not required if the driver is from a country within the EU/EEA. Driver's from a country outside EU/EEA,
must present a licence in English.
One Way Rentals
Domestic one ways are allowed between all locations in Norway & the drop charge varies from NOK 450.00 + tax to
NOK 6100.00 + tax, depending on the distance. The charge will be confirmed at time of reservation. Some dom one
ways are free of charge. Please see separate one way grid for details. International One Ways are not permitted.
Out of Hours Policy
Out of hours pick ups are available from all locations on request. An out of hours charge of NOK 300.00 + tax applies.
Out of hours returns are not allowed unless agreed with the location at time of pick up.
Payment Policy
Acceptable methods of payment are: Visa, Diners, MasterCard, Amex, National Charge Cards, National Vouchers and
Eurocheques. Travellers cheques and cash is not accepted. At least one credit card is required for all rentals. A deposit
of NOK 2300.00 plus 20% of the estimated rental charges is required, which is held on the credit card until the car is
returned. A credit card is always required for the deposit.
Refuelling Policy
The vehicle is provided with a full tank of fuel at the start of the rental. It is advised that the customer re-fills the tank
before returning the vehicle, otherwise the customer will be invoiced for the missing fuel plus a service charge (Fuel cost
+ 20% + tax).
Roadside Assistance
If any problems arise with the car during the rental period, please call the nearest Alamo/National office during office
opening hours. For after hours, please call Road Assistance (NAF) on +47 815 44 999. Full details will be provided at
time of pickup.
Special Equipment
Infant Seat - CSI (0 - 12 months) - NOK 250.00 + tax per rental. Baby Seat - CSB (1 - 3 years) - NOK 250.00 + tax per
rental. Toddler Seat - CST (4 - 7 years) - NOK 250.00 + tax per rental. Booster Seat - CBS (less than 135 cms) - NOK
200.00 + tax per rental. Ski Rack - SKR - NOK 250.00 + tax per rental. (Available all year round) Snow Chains - SNO -
NOK 250.00 + tax per rental. Available from 1st November to 31st March. Snow Tyres - STR - Free of charge. Available
from 1st November to 31st March. Navigation System - NVS - NOK 100.00 + tax per day, with a maximum charge of
NOK 1000.00 + tax per rental. Trolley - TRO - NOK 100.00 + tax per day, with a maximum charge of NOK 1000.00 + tax
per rental. Trailer Hitch - TRH - NOK 100.00 + tax per day, with a maximum charge of NOK 1000.00 + tax per rental. Ski
Box - Not Available. Winter Equipped Vehicle - Not Available. Luggage Rack - Not Available All equipment is on request.
Ski Racks are only available for car groups CWMR, IWMR, PWMR, SWMR, SWMD and PWAR. Navigation Systems
are not allowed for one way rentals. Please note: Baby Seats (CSB), Trolley's (TRO) and Trailer Hitches (TRH) are not
loaded in the system. If required, please add to the remarks on the reservation. All children under 135cms must be fitted
in a suitable child seat by law.
Surcharges

Airport Surcharge - 14% + tax (of the basic rental plus insurance). Winter Fee - NOK 28.00 + tax per day, with a
maximum charge of NOK 392.00 + tax per rental. Mandatory from 1st November to 15th April (includes Snow Tyres,
Cleaning of the Car and Ice/Snow Removal). When driving through fully automatic toll plazas or on AutoPASS, the
customer will be charged for the toll road fee passage separately or on the rental agreement if information about
passage is available. Toll Road Administration fee: NOK 25.00 + tax per day, with a maximum charge of NOK 125.00 +
tax per rental (5 days). Mandatory on all rentals at: Oslo Gardermoen Apt (OSLT01/71), Oslo DT (OSLC02/72), Oslo DT
(OSLC03/73), Bergen Apt (BGOT01/71), Bergen DT (BGOC03/73), Nesttun (BGOS02/72), Trondheim Apt (TRDT01/71),
Trondheim DT (TRDC03/73), Skjetten (OSLE01/71), Haugesund (HAUC02/72), Haugesund Airport (HAUT01/71),
Haugesund (HAUR01/71), Stavanger Downtown (SVGC02/72), Stavanger Airport (SVGT01/71), Kristiansand
(KRSC02/72), Kristiansand Airport (KRST01/71), Kongsberg (NTBE01/71), Sandefjord Torp Airport (TRFT01/71),
Sandefjord (ZYSC01/71), Tonsberg (XKWC01/71), Porsgrunn/Skien (SKES01/71), Skien Airport (SKET01/71) and
Arendal (XGDC01/71). When driving through fully automatic toll plazas or on AutoPASS, the customer will be charged
for the toll road fee passage separately or on the rental agreement if information about passage is available.
Tax
25%
Norway
       Insurance Name            Mandatory or   Group   SIPP      Cost Per Day        Cost Per   Cost Per   Deductable
                                  Optional                                             Week       Month
 Collision Damage Waiver - CDW    Optional       A      EBMR   215.00 NOK, excl vat                         8,000 NOK




 Collision Damage Waiver - CDW     Optional      B      ECMR   215.00 NOK, excl vat                         8,000 NOK

 Collision Damage Waiver - CDW     Optional      C      CDMD   215.00 NOK, excl vat                         9,500 NOK



 Collision Damage Waiver - CDW     Optional      D      IDMR   255.00 NOK, excl vat                         9,500 NOK

 Collision Damage Waiver - CDW     Optional      Q      IVMR   255.00 NOK, excl vat                         12,000 NOK



 Collision Damage Waiver - CDW     Optional      W      CFMR   255.00 NOK, excl vat                         9,500 NOK

 Collision Damage Waiver - CDW     Optional      C      CDMR   215.00 NOK, excl vat                         9,500 NOK



 Collision Damage Waiver - CDW     Optional      P      EZAR   255.00 NOK, excl vat                         9,500 NOK

 Collision Damage Waiver - CDW     Optional      D      IDMD   255.00 NOK, excl vat                         9,500 NOK



 Collision Damage Waiver - CDW     Optional      P      IDAR   255.00 NOK, excl vat                         9,500 NOK

 Collision Damage Waiver - CDW     Optional       E     IWMR   255.00 NOK, excl vat                         12,000 NOK



 Collision Damage Waiver - CDW     Optional       T     CDAR   255.00 NOK, excl vat                         9,500 NOK

 Collision Damage Waiver - CDW     Optional      R      IFMR   255.00 NOK, excl vat                         9,500 NOK


 Collision Damage Waiver - CDW     Optional      U      CWMR   255.00 NOK, excl vat                         9,500 NOK

 Collision Damage Waiver - CDW     Optional      K      LDAR   255.00 NOK, excl vat                         20,000 NOK




 Collision Damage Waiver - CDW     Optional       F     SDMR   255.00 NOK, excl vat                         12,000 NOK

 Collision Damage Waiver - CDW     Optional       I     FDMR   255.00 NOK, excl vat                         12,000 NOK



 Collision Damage Waiver - CDW     Optional      O      SWMD   255.00 NOK, excl vat                         12,000 NOK

 Collision Damage Waiver - CDW     Optional       L     SVMR   255.00 NOK, excl tax                         20,000 NOK



 Collision Damage Waiver - CDW     Optional      M      XVMN   255.00 NOK, excl tax                         20,000 NOK
   Collision Damage Waiver - CDW       Optional   N     PWMR   255.00 NOK, excl vat   12,000 NOK




   Collision Damage Waiver - CDW       Optional   G     FDAR   255.00 NOK, excl vat   12,000 NOK

   Collision Damage Waiver - CDW       Optional   O     SWMR   255.00 NOK, excl vat   12,000 NOK




   Collision Damage Waiver - CDW       Optional    J    PWAR   255.00 NOK, excl vat   12,000 NOK

  Personal Accident Insurance - PAI    Optional   ALL    ALL   65.00 NOK, excl vat

Super Collision Damage Waiver - SCDW   Optional   ALL    ALL   100.00 NOK, excl vat   2,000 NOK

     Super Theft Waiver - STHW         Optional   ALL   ALL    50.00 NOK, excl vat    2,000 NOK

         Theft Waiver - THW            Optional   A     EBMR   55.00 NOK, excl vat    8,000 NOK

         Theft Waiver - THW            Optional   B     ECMR   55.00 NOK, excl vat    8,000 NOK

         Theft Waiver - THW            Optional   G     FDAR   70.00 NOK, excl vat    12,000 NOK

         Theft Waiver - THW            Optional   U     CWMR   70.00 NOK, excl vat    9,500 NOK

         Theft Waiver - THW            Optional   D     IDMD   70.00 NOK, excl vat    9,500 NOK

        Theft Waiver - THW             Optional   O     SWMD   70.00 NOK, excl vat    12,000 NOK

         Theft Waiver - THW            Optional   O     SWMR   70.00 NOK, excl vat    12,000 NOK

         Theft Waiver - THW            Optional   D     IDMR   70.00 NOK, excl vat    9,500 NOK

         Theft Waiver - THW            Optional   C     CDMR   55.00 NOK, excl vat    9,500 NOK

         Theft Waiver - THW            Optional   R     IFMR   70.00 NOK, excl vat    9,500 NOK

         Theft Waiver - THW            Optional   Q     IVMR   70.00 NOK, excl vat    12,000 NOK

         Theft Waiver - THW            Optional   W     CFMR   70.00 NOK, excl vat    9,500 NOK

         Theft Waiver - THW            Optional   P     IDAR   70.00 NOK, excl vat    9,500 NOK

         Theft Waiver - THW            Optional    L    SVMR   70.00 NOK, excl vat    20,000 NOK

         Theft Waiver - THW            Optional   E     IWMR   70.00 NOK, excl vat    12,000 NOK

         Theft Waiver - THW            Optional   C     CDMD   55.00 NOK, excl vat    9,500 NOK
Theft Waiver - THW   Optional   P   EZAR   70.00 NOK, excl vat   9,500 NOK

Theft Waiver - THW   Optional   T   CDAR   70.00 NOK, excl vat   9,500 NOK

Theft Waiver - THW   Optional   J   PWAR   70.00 NOK, excl vat   12,000 NOK

Theft Waiver - THW   Optional   N   PWMR   70.00 NOK, excl vat   12,000 NOK

Theft Waiver - THW   Optional   M   XVMN   70.00 NOK, excl vat   20,000 NOK

Theft Waiver - THW   Optional   F   SDMR   70.00 NOK, excl vat   12,000 NOK

Theft Waiver - THW   Optional   I   FDMR   70.00 NOK, excl vat   12,000 NOK

Theft Waiver - THW   Optional   K   LDAR   70.00 NOK, excl vat   20,000 NOK
Oman
Additional Driver Policy
An additional driver charge of OMR 2.00 per day (OMR 10.00 per week) will apply. A maximum of 2 additional
driver's are allowed per rental. Same qualifications and conditions apply as the main driver.
Age Requirements
Minimum age is 25 years for all cars. Maximum age 65 years.
Cross Border Policy
Customer's who are residents of Oman can cross the borders with a permission letter and Oman/UAE additional
insurance. A deposit/pre-authorisation of OMR 1000 for Salonns and OMR 2000 for 4WD's is required. Visitors to
Oman are not permitted to cross the borders.
Delivery / Collection
During Office Hours: Free of charge within the Muscat Capital area. Outside the Capital area, delivery & collection
charges will apply - details provided on request. Outside Office Hours: By special request only. Within the Capital
area delivery & collection will be charged at OMR 5.00 (per delivery/collection). For other locations, please contact
the head office in Oman for costs etc.
License Requirements
A valid driving licence must be held for at least one year. Persons on Residence Visa (employed or dependendent
of employed person) must posess a valid Omani driving licence. The following persons can rent and drive vehicles
in Oman, using their own country's driving licence: a) Visitors on Visit or Business Visa, holding a valid driving
licence of select countries GCC Countries (Oman, UAE, Saudi Arabia, Qatar, Bahrain, Kuwait) Jordan, Spain,
Germany, USA, Iran, Ireland, Italy, Brunei, UK, Belgium, Turkey, Tunisia, Algeria, South Africa, Syria, Denmark,
Egypt, Switzerland, Iraq, France, Finland, Canada, Lebanon, Morocco, Luxemburg, Norway, Monaco, New
Zealand, Holland, Japan, Russia, South Korea, Australia, Sweden. b) Visitors from all other countries, must use a
valid International Driving Permit issued by their country of residence. Please note: persons entering Oman on an
Employment Visa must obtain an Omani driving licence and CANNOT drive/rent a car on an International Driving
Permit (irrespective of Nationality or driving licence).
One Way Rentals
N/A
Out of Hours Policy
N/A
Payment Policy
Credit cards Accepted are: Visa, American Express & MasterCard. National Vouchers are also accepted.
Eurocheques, Diners Club Credit Cards, Debit Cards, Travellers Cheques & Cash/Cheques are not accepted. At
the moment National Charge Cards cannot be accepted. A deposit of the rental costs plus the insurance excess is
required for credit card rentals (OMR 500 if CDW is declined), which must be paid by credit card. The deposit will
be held on the credit card until the car is returned. Deposit cannot be paid in cash/cheque.
Refuelling Policy
Car is supplied with a full tank, and should be returned with a full tank. A service charge of OMR 1.00 per refuelling
will apply plus the normal local fuel cost. All petrol vehicles should be filled with Super Petrol only. There are no fuel
purchase options available.
Roadside Assistance
In case of Breakdown - All vehicles are registered with AAA. There is a 24 hour emergency number that is quoted
on the rental agreement and is also mentioned on the HELP CARD handed over at the time of renting the vehicles.
A replacement car will provided if necessary of the same group depending on availability. In case of an Accident -
call the 24 hour emergency number that is quoted on the rental agreement or located within the rental vehicles. The
renter will need to complete the Minor Road Traffic Accident form which is provided at the beginning of the rental
and must be fully completed/signed and supported by both parties - before handing over to National. If possible
photograph the accident vehicle before moving it. Move the vehicle to side of the road as not to cause traffic
disruption. Call the Police ONLY if any dispute between the parties or if its a major accident with injuries or damage
to properties etc. A replacement car will provided if necessary of the same group depending on availability, subject
to a complete Royal Oman Police (ROP) accident report.
Special Equipment
Child/Infant Seat - CSI - OMR 2.00 per day - maximum charge of OMR 10.00 per rental. Available for all cars.
Child/Toddler Seat - CST - OMR 2.00 per day - maximum charge of OMR 10.00 per rental. Available for all cars.
GPS Navigation - NVS - OMR 3.00 per day, with a maximum charge of OMR 15.00 per rental. Available for all cars.
Luggage Rack (LUG) - Not Available All equipment is on request with 48 hours advance notice required. All infants
and children to be restrained in approprite seats (rear passanger seats only). Seat belts are compulsary for all
passengers. Children under the age of 12 years are not permitted to travel in the front seats of vehicles.
Surcharges
N/A
Tax
N/A
Oman
                 Insurance Name                      Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                                      Optional                                     Week       Month

Collission Damage Waiver/Theft Protection - CDW/TP     Optional      B      ECAR   OMR 2.000                            OMR 200.000


Collission Damage Waiver/Theft Protection - CDW/TP     Optional      D      ICAR   OMR 2.000                            OMR 200.000

Collission Damage Waiver/Theft Protection - CDW/TP     Optional      C      CDAR   OMR 2.000                            OMR 250.000

Collission Damage Waiver/Theft Protection - CDW/TP     Optional       F     SCAR   OMR 3.000                            OMR 250.000

Collission Damage Waiver/Theft Protection - CDW/TP     Optional      G      SVMR   OMR 3.000                            OMR 250.000



Collission Damage Waiver/Theft Protection - CDW/TP     Optional       K     FVAR   OMR 3.000                            OMR 250.000

Collission Damage Waiver/Theft Protection - CDW/TP     Optional      H      FVMR   OMR 3.000                            OMR 250.000




Collission Damage Waiver/Theft Protection - CDW/TP     Optional       I     PFAR   OMR 3.000                            OMR 250.000

         Personal Accident Insurance - PAI             Optional      B      ECAR   OMR 1.000




         Personal Accident Insurance - PAI             Optional      H      FVMR   OMR 2.000

         Personal Accident Insurance - PAI             Optional      C      CDAR   OMR 1.000

         Personal Accident Insurance - PAI             Optional      G      SVMR   OMR 2.000

         Personal Accident Insurance - PAI             Optional       F     SCAR   OMR 2.000

         Personal Accident Insurance - PAI             Optional       K     FVAR   OMR 2.000

         Personal Accident Insurance - PAI             Optional      D      ICAR   OMR 1.000




         Personal Accident Insurance - PAI             Optional       I     PFAR   OMR 2.000

            Third Party Insurance - TPL               Mandatory      ALL    ALL
Poland
Additional Driver Policy
Additional driver charge is Euro 2.80 + tax per day
Age Requirements
Minimum rental age is 21 years for car groups ECMN, ECMR & CCMR; 25 years for groups CWMR, IDMR, ICAR
and 27 years for car group SVMR. The upper age limit is 80 years. A young drivers surcharge applies as follows:
21 - 22 years = 5 EUR + tax per day. 23 - 24 years = 4 EUR + tax per day.
Cross Border Policy
Cars are NOT permitted to be driven into: Albania, Belarus, Bosnia-Herzegovina, Croatia, Estonia, Greece, Latvia,
Lithuania, Macedonia, Turkey, Romania, Serbia & Montenegro, Bulgaria, Ukraine, Russia. For other countries a
special insurance (Green Card) should be taken at a cost of Green Card depending on the engine size and length
of rental. A kilometer limitation is also applied for travel outside Poland of 220 kilometers per day. Each additional
km will be charged as follows: ECMN = EUR 0.20 + tax, ECMR = 0.20 + tax, CCMR = 0.25 + tax, CWMR = 0,30 +
tax, IDMR = 0.35 + tax, ICAR=0,35 + tax, SVMR = 0,95 + tax, paid locally.
Delivery / Collection
Free of charge to hotels in cities and towns with National locations. Car delivery/collection to/from other cities within
Poland 0.62 Euro inc tax per 1 km.
License Requirements
Full license that has been valid for a minimum of one year. Non - European customers require a valid International
license.
One Way Rentals
There is a charge of Euro 50.00 + tax for Domestic one way rentals. There is a minimum rental length of three days
for all domestic one ways. International - Please consult the International One Way program (IOWP)
Out of Hours Policy
On request - there is a charge of Euro 21.00 + tax for pick-up or drop-off between 22:00 & 07:00 Hours in Warsaw,
17:00 & 09:00 in Gdansk and all other locations.
Payment Policy
All major Credit cards are accepted. Deposits will be held on a customers credit card as follows: 1. NWE - 320.00
EUR + tax (for car groups ECMN-ECMR), 550.00 EUR + tax (for car group CCMR), 650.00 EUR + tax (for car
groups IDMR-CWMR-ICAR) or 950,00 EUR + tax (for car group SVMR). 2. Fuel deposit ( 1,64 EUR per litre) 74
EUR - 107 EUR exc 22%VAT. Fuel prices are subject to change at any time.
Refuelling Policy
All vehicles are supplied with a full tank and the renter must pay for the missing fuel at the end of the rental. It is the
renter’s responsibility to refuel with the correct fuel type. Refuelling charge is EUR 1.64 per litre + VAT. Fuel prices
are subject to change at any time.
Roadside Assistance
Emergency telephone numbers in case of accident or breakdown:- Call the nearest Alamo/National location. If out
of hours, call using the locations mobile numbers. These numbers will be supplied at the point of rental.
Special Equipment
Child/Infant seat CSI = Euro 2.80 + tax per day & Euro 28 + tax per rental Child seat is suitable for up to 11years
and are available on-Freesale. Winter Tyres are available free of charge with every rental. GPS is available on
freesale at all locations and for all cars at a cost of EUR 7.00 + tax per day (max charge or EUR 70.00 + tax per
rental) - Deposit of EUR 200.00 + tax is required - 24 hours notice required and its not available for one ways. This
country does not provide reflective jackets and is not required by law to do so.
Surcharges
N/A
Tax
22%
Poland
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

CDW/TP        Optional      D      IDMR    15.34 EUR                           793..00 EUR

CDW/TP        Optional      B      ECMR    9.20 EUR                            390.40 EUR

CDW/TP        Optional       E     CWMR    12.78 EUR                           793.00 EUR



CDW/TP        Optional      B      CCMR    9.20 EUR                            671.00 EUR
CDW/TP        Optional       F     ICAR    12.78 EUR                           793.00 EUR




CDW/TP        Optional      A      ECMN    9.20 EUR                            390.40 EUR

CDW/TP        Optional      G      SVMR    16.40 EUR                           1159.00 EUR


 SCDW         Optional      B      ECMR    8.00 EUR                               ZERO
 SCDW         Optional      B      CCMR    8.00 EUR                               ZERO


 SCDW         Optional      G      SVMR    15.00 EUR                              ZERO
 SCDW         Optional      D      IDMR    10.00 EUR                              ZERO


 SCDW         Optional       E     CWMR    10.00 EUR                              ZERO
 SCDW         Optional      A      ECMN    8.00 EUR                               ZERO


 SCDW         Optional       F     ICAR    12.00 EUR                              ZERO
SCDW/TW       Optional      C      CDMR    12.00 EUR                              Zero




SCDW/TW       Optional      B      ECMR    12.00 EUR                              Zero
SCDW/TW       Optional      A      ECMN    12.00 EUR                              Zero



SCDW/TW       Optional       F     ICAR    14.00 EUR                              Zero
SCDW/TW       Optional      D      IDMR    14.00 EUR                              Zero


SCDW/TW       Optional       E     CWMR    14.00 EUR                              Zero
SCDW/TW       Optional      G      SVMR    19.00 EUR                              Zero




  TPL        Mandatory      All     All
Portugal - Madeira Island
Additional Driver Policy
Additional driver fee is 4,50 Euro and p/driver maximum 45,00 Euro p/rental and p/driver. (+ VAT)
Age Requirements
The minimum rental age is: 19 years for car groups: MCMR, EDMR, CDMR, EDMD, CDMD, CWMD, CDAR, IVMR,
SVMR and CTMR. 25 years for all other car groups. There is no maximum age. A young driver fee of 5.00 Euros +
VAT per day, with a maximum charge of 50.00 Euros + VAT per rental applies to driver's aged 19 - 22 years.
Cross Border Policy
Vehicles can only be driven within the same Island
Delivery / Collection
be 0,80 Euros p/km (+ VAT). This service is only available if the city has a Eurocar rental location. When returning
vehicles, the grace period is 30 min., after that time, customers will be charged for a one day rental, inclusive of
extras.
License Requirements
Must have Full Current Licence valid at least 1year.
One Way Rentals
Domestic one ways are allowed within Madeira free of charge. One ways to/from Portugal Mainland are not
allowed. International one ways are not allowed.
Out of Hours Policy
Sun: 01:01 - 06:59 (on request). Out of hour drop offs: Available at Fuchal Airport only & can only be requested at
time of pick up. An additional charge of 25,00 Euros (+ VAT) per rental will apply for out of hours pickups and drop
offs.
Payment Policy
is returned. Deposit is made up of Rental Charges plus Excess plus Additional Items purchased, minimum 500,00
Euros. For credit card payments: Non Excess Waivable amount. If LDW is declined: Non Excess Waivable
amount.
Refuelling Policy
All vehicles are delivered with a full tank of petrol and vehicles must be returned in the same conditions. If the
vehicle is returned with less than a full tank, in addition to petrol shortage an extra charge of Euro 12,00 (inc VAT)
for refuelling service will apply.
Roadside Assistance
Roadside assistance is provided 24 hours a day, every day of the year. Emergency telephone number is: +351 21
383 55 27
Special Equipment
Child Infant Seat CSI (0-12 months) = EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per
rental. Replacement Amount is EUR 90.00 + tax. Child Toddler Seat CST (4-7 years) = EUR 8.00 per day + tax,
with a maximum charge of EUR 80.00 + tax per rental. Replacement Amount is EUR 90.00 + tax. Booster seat
BST (8-12 years) = EUR 5.00 per day + tax, with a maximum charge of EUR 50.00 + tax per rental. Replacement
Amount is EUR 60.00 + tax. Baby seats (1-3 years) are also available but are not loaded in the system - EUR 8.00
per day + tax, with a maximum charge of EUR 80.00 + tax per rental. Replacement Amount is EUR 90.00 + tax.
GPS cannot be pre booked, however may be available at time of pickup at a cost of EUR 6.50 + tax per day, with a
maximum charge of EUR 100.00 + tax per rental. Replacement Amount is EUR 100,00 + tax. If GPS is required for
a one way rental then the cost will be EUR 15.00 + tax per rental. Replacement Amount is EUR 100,00 + tax. GPS
is available at all locations in Madeira. Bluetooth Hands Free Device (for use with a mobile phone) is available but
not loaded in the system - EUR 4.38 + tax per day, with a maximum charge of EUR 65.70 + tax per rental.
Replacement amount is EUR 50.00 + tax. The Bluetooth device is on request and only available at Funchal Airport.
Please note: If a Baby Seat or the Bluetooth device is required, please add this to the remarks on the reservation. If
GPS is required, please add to the remarks on the reservation. We provide one fluoresent jacket per rental as the
law requires, non returned jackets are charged at EUR 10.00 + tax.
Surcharges
Airport surcharge is 22,00 Euros (+ VAT) p/rental. Road Tax = 1,50 Euros p/day (+ VAT)
Tax
15%
Portugal - Madeira Island
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  LDW         Optional             SVMR    EUR 19.00                           EUR 2300.00

  LDW         Optional             CDAR    EUR 18.50                           EUR 2100.00
  LDW         Optional             CDMR    EUR 17.10                           EUR 1600.00



  LDW         Optional             MCMR    EUR 14.60                           EUR 950.00
  LDW         Optional             EDMR    EUR 15.00                           EUR 950.00
  LDW         Optional             CWMD    EUR 17.10                           EUR 2100.00
  LDW         Optional             CDMD    EUR 17.10                           EUR 2100.00



  LDW         Optional             CTMR    EUR 18.50                           EUR 2300.00

  LDW         Optional             FWMR    EUR 25.30                           EUR 4200.00

  LDW         Optional             EDMD    EUR 15.00                           EUR 1500.00
  LDW         Optional             IVMR    EUR 21.80                           EUR 2300.00


  LDW         Optional             SWMR    EUR 19.00                           EUR 2300.00

  LDW         Optional             CWMR    EUR 17.10                           EUR 1600.00



  LDW         Optional             SDMR    EUR 19.00                           EUR 2300.00

  LDW         Optional             FDMR    EUR 25.30                           EUR 4200.00



  LDW         Optional             ECMR    EUR 14.60                           EUR 950.00
   PAI        Optional      ALL     ALL    EUR 5.60



 SLDW         Optional             CTMR    EUR 12.40
 SLDW         Optional             CDAR    EUR 12.40


 SLDW         Optional             CDMD    EUR 11.30
SLDW   Optional   MCMR   EUR 10.80




SLDW   Optional   CDMR   EUR 11.30
SLDW   Optional   IVMR   EUR 19.60
SLDW   Optional   CWMD   EUR 11.30
SLDW   Optional   SVMR   EUR 13.40
SLDW   Optional   EDMR   EUR 10.80
SLDW   Optional   EDMD   EUR 10.80
SLDW   Optional   FWMR   EUR 21.60
SLDW   Optional   FDMR   EUR 21.60
SLDW   Optional   SDMR   EUR 12.40
SLDW   Optional   SWMR   EUR 12.40
SLDW   Optional   CWMR   EUR 11.30
SLDW   Optional   ECMR   EUR 10.80
Portugal - Mainland
Additional Driver Policy
Additional driver fee is 4,50 Euro and p/driver maximum 45,00 Euro p/rental and p/driver. (+ VAT)
Age Requirements
The minimum rental age is: 19 years for car groups: MCMR, EDMR, CDMR, CWMR, EDMD, CDMD, CWMD,
IDMR, SDMR, SWMR, CDAR, CWAR, IDAR, SDAR, CVMR, IVMR, SVMR, ETMR, CTMR and ITMR. 25 years for
all other car groups. There is no maximum age. A young driver fee of 5.00 Euros + VAT per day, with a maximum
charge of 50.00 Euros + VAT per rental applies to driver's aged 19 - 22 years.
Cross Border Policy
RENTED IN PORTUGAL ARE FORBIDDEN TO GO INTO THE FOLLOWING COUNTRIES: ALGERIA; ALBANIA;
BALEARIC ISLANDS; BOSNIA/HERZEGOVINA; BYELORUSSIA;BULGARIA; CANARY ISLANDS; CROATIA;
CYPRUS; CZECH REPUBLIC; ESTONIA; GREECE; HUNGARY; ICELAND; IRAN; IRAQ; ISRAEL; LATVIA;
LITHUANIA; MACEDONIA; MALTA; MOLDAVIA; MONTENEGRO; MOROCCO; POLAND; ROMANIA; RUSSIA;
SLOVAK REPUBLIC; SLOVENIA; TUNISIA; TURKEY; UKRAINE. VEHICLES CANNOT TRAVEL BY FERRY TO
OTHER ISLANDS AS THE INSURANCE DOES NOT COVER THIS.
Delivery / Collection
be 0,80 Euros p/km (+ VAT). This service is only available if the city has a Eurocar rental location. When returning
vehicles, the grace period is 30 min., after that time, customers will be charged for a one day rental, inclusive of
extras.
License Requirements
Must have Full Current Licence valid at least 1year.
One Way Rentals
68.00 + VAT to EUR 100.00 + VAT depending on the distance but this will be confirmed at time of reservation.
Some domestic one ways are free of charge. One ways are not allowed to/from Madeira. International one ways
are not allowed.
Out of Hours Policy
Out of hours pick ups are available as follows: Lisbon Apt: Mon - Sun: 01:01 - 02:00 (freesale) & 02:01 - 06:29 (on
request). Oporto Airport: Mon - Sun: 00:00 - 01:00 (freesale) & 01:01 - 06:59 (on request). Faro Airport, 00:00 -
01:00 (freesale) & 01:01 - 06:29 (on request). Out of hour drop offs are only available at the above listed Airports
and can only be requested at time of pick up. Out of hours pick ups & drop offs are not available at any other
location. An additional charge of 25,00 Euros (+ VAT) per rental will apply for out of hours pick ups & drop offs.
Payment Policy
is returned. Deposit is made up of Rental Charges plus Excess plus Additional Items purchased, minimum 500,00
Euros. For credit card payments: Non Excess Waivable amount. If LDW is declined: Non Excess Waivable
amount.
Refuelling Policy
All vehicles are delivered with a full tank of petrol and vehicles must be returned in the same conditions. If the
vehicle is returned with less than a full tank, in addition to petrol shortage an extra charge of Euro 12,00 (inc VAT)
for refuelling service will apply.
Roadside Assistance
Roadside assistance is provided 24 hours a day, every day of the year. Emergency telephone number is: +351 21
383 55 27
Special Equipment
Child Infant Seat CSI (0-12 months) = EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per
rental. Replacement Amount is EUR 90.00 + tax. Child Toddler Seat CST (4-7 years) = EUR 8.00 per day + tax,
with a maximum charge of EUR 80.00 + tax per rental. Replacement Amount is EUR 90.00 + tax. Booster seat
BST (8-12 years) = EUR 5.00 per day + tax, with a maximum charge of EUR 50.00 + tax per rental. Replacement
Amount is EUR 60.00 + tax. Baby seats (1-3 years) are also available but are not loaded in the system - EUR 8.00
per day + tax, with a maximum charge of EUR 80.00 + tax per rental. Replacement Amount is EUR 90.00 + tax.
GPS cannot be pre booked, however may be available at time of pickup at a cost of EUR 6.50 + tax per day, with a
maximum charge of EUR 100.00 + tax per rental. Replacement Amount is EUR 100,00 + tax. If GPS is required for
a one way rental then the cost will be EUR 15.00 + tax per rental. Replacement Amount is EUR 100,00 + tax. GPS
is available at all locations except: Albrunheira (LISW01/71), Alfragide (LISW05/75), Mem Martins (LISW03/73)
and Venda Seca (LISW06/76). Bluetooth Hands Free Device (for use with a mobile phone) is available but not
loaded in the system - EUR 4.16 + tax per day, with a maximum charge of EUR 62.40 + tax per rental.
Replacement amount is EUR 50.00 + tax. The Bluetooth device is on request and only available at the following
locations: Porto Airport, Lisbon Airport and Faro Airport. Please note: If a Baby Seat or the Bluetooth device is
required, please add this to the remarks on the reservation. If GPS is required, please add to the remarks on the
reservation. We provide one fluoresent jacket per rental as the law requires, non returned jackets are charged at
Surcharges
Airport surcharge is 22,00 Euros (+ VAT) p/rental. Road Tax = 1,50 Euros p/day (+ VAT).
Tax
21%
Portugal - Mainland
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  LDW         Optional             EDMR    EUR 15.00                           EUR 950.00
  LDW         Optional             MCMR    EUR 14.60                           EUR 950.00
  LDW         Optional             ETMR    EUR 17.50                           EUR 2100.00




  LDW         Optional             CWMD    EUR 17.10                           EUR 2100.00
  LDW         Optional             EDMD    EUR 15.00                           EUR 1500.00




  LDW         Optional             CDAR    EUR 18.50                           EUR 2100.00
  LDW         Optional             CWAR    EUR 18.50                           EUR 2100.00



  LDW         Optional             CWMR    EUR 17.10                           EUR 1600.00
  LDW         Optional             CDMR    EUR 17.10                           EUR 1600.00
  LDW         Optional             CDMD    EUR 17.10                           EUR 2100.00
  LDW         Optional             SDMR    EUR 19.00                           EUR 2300.00



  LDW         Optional             ITMR    EUR 18.50                           EUR 2300.00

  LDW         Optional             SWMR    EUR 19.00                           EUR 2300.00




  LDW         Optional             IDMR    EUR 19.00                           EUR 2100.00
  LDW         Optional             SDAR    EUR 19.00                           EUR 2300.00



  LDW         Optional             CVMR    EUR 19.00                           EUR 2300.00

  LDW         Optional             IDAR    EUR 19.00                           EUR 2100.00



  LDW         Optional             SVMR    EUR 19.00                           EUR 2300.00

  LDW         Optional             CTMR    EUR 18.50                           EUR 2300.00


  LDW         Optional             IVMR    EUR 21.80                           EUR 2300.00
LDW    Optional         FWAR   EUR 25.30   EUR 4200.00




LDW    Optional         FWMR   EUR 25.30   EUR 4200.00

LDW    Optional         FDAR   EUR 25.30   EUR 4200.00

LDW    Optional         LLAR   EUR 32.50   EUR 6000.00

LDW    Optional         FDMR   EUR 25.30   EUR 4200.00

LDW    Optional         PDAR   EUR 25.30   EUR 4200.00

LDW    Optional         PWAR   EUR 25.30   EUR 4200.00

LDW    Optional         XBAR   EUR 14.60   EUR 950.00
LDW    Optional         ECMR   EUR 14.60   950.00 EUR
LDW    Optional         XCMR   EUR 25.30   EUR 2300.00

LDW    Optional         XTMR   EUR 28.50   EUR 4200.00

LDW    Optional         XSAR   EUR 28.50   EUR 4200.00

LDW    Optional         PTMR   EUR 28.50   EUR 4200.00

LDW    Optional         LTAR   EUR 44.40   EUR 8800.00

LDW    Optional         FFMR   EUR 25.30   EUR 2300.00

LDW    Optional         SFMR   EUR 25.30   EUR 2300.00

LDW    Optional         LFAR   EUR 25.30   EUR 4200.00

LDW    Optional         FFAR   EUR 25.30   EUR 4000.00

PAI    Optional   ALL    ALL   EUR 5.60
SLDW   Optional         EDMD   EUR 10.80
SLDW   Optional         CDMR   EUR 11.30
SLDW   Optional         EDMR   EUR 10.80
SLDW   Optional         ETMR   EUR 11.30
SLDW   Optional         CWMR   EUR 11.30
SLDW   Optional         MCMR   EUR 10.80
SLDW   Optional         FWMR   EUR 21.60
SLDW   Optional         CVMR   EUR 12.40
SLDW   Optional         SVMR   EUR 13.40
SLDW   Optional         ITMR   EUR 12.40
SLDW    Optional         CTMR   EUR 12.40
SLDW    Optional         IDAR   EUR 12.40
SLDW    Optional         PDAR   EUR 21.60
SLDW    Optional         CDAR   EUR 12.40
SLDW    Optional         FDMR   EUR 21.60
SLDW    Optional         SWMR   EUR 12.40
SLDW    Optional         SDAR   EUR 12.40
SLDW    Optional         IDMR   EUR 12.40
SLDW    Optional         SDMR   EUR 12.40
SLDW    Optional         CWMD   EUR 11.30
SLDW    Optional         IVMR   EUR 19.60
SLDW    Optional         CWAR   EUR 12.40
SLDW    Optional         PWAR   EUR 21.60
SLDW    Optional         FDAR   EUR 21.60
SLDW    Optional         CDMD   EUR 11.30
SLDW    Optional         FWAR   EUR 21.60
SLDW    Optional         XBAR   EUR 10.80
SLDW    Optional         ECMR   EUR 10.80
TPL    Mandatory   ALL    ALL
Qatar
Additional Driver Policy
Additional drivers must qualify in exactly the same way as the main driver - including all age restrictions Additional
drivers charge is calculated as 12% of the Time and Mileage cost Only one additional driver is permitted
Age Requirements
Minimum rental age is: 21 years for car groups: ECMR, CDAR, FDAR, SPMR, ECAR, CCAR, IDAR & SDAR. 25
years for car groups: PDAR, FVAR, OVMR, SFAR & FFAR. There is no young driver fee. Maximum driving age in
Qatar is 65 years.
Cross Border Policy
It is not permitted to cross the Qatari border.
Delivery / Collection
During office hours: free of charge within 5 Km of location. Over 5 Km and up to 10 Km charged at QR 2.00 per
Km. Over 10 Km charged at QR 5.00 per Km. Outside office hours: Delivery/Collection point must be 10 Km or less
- charged at QR 5.00 per Km.
License Requirements
Drivers Licence is required. International licences are accepted at the discretion of the operator. The rental location
will retain photocopies of all driving licences and passports. An International license is only valid for 6 months use in
Qatar.
One Way Rentals
It is permitted to drop at any location in Doha City, including the Airport, at no charge provided that the rental is for
at least 2 days. Only the following vehicles are permitted for one-ways: ECMR, CCAR, CDAR, IDAR. One-ways do
not have to be pre-booked
Out of Hours Policy
See Delivery/Collection
Payment Policy
Cash rentals are NOT permitted. Acceptable credit cards are: Visa, Diners, MasterCard and Amex. National
vouchers are also accepted. Not acceptable are National charge cards, Travellers cheques and Euro cheques All
credit-card bookings are for a maximum of 1 calendar month or up to QR 7,000.00 maximum, which ever is
reached first. The location retains the right to apply a reduction in these limits if it deems appropriate A credit card
is always required for a deposit which is held on the card until the vehicle is returned. Deposit required is QR
1,000.00. If CDW is declined the deposit will be QR 3,000.00 Primary currency: QR (Qatari Riyal) Other currencies
accepted in Qatar are as follows: Euros, US$. £Sterling, UAE Dirham
Refuelling Policy
Vehicle to be delivered empty and returned empty. Fuel required will be subject to actual cost per litre pus 10%
refuelling charge. Full tank of fuel can be purchased at local rates per litre.
Roadside Assistance
In case of breakdown or accident telephone the 24 hour Emergency number that is quoted on the rental-agreement
or located within the rental vehicle. Accidents must be reported to the police immediately to ensure that a Police
Report can be obtained at the scene of the accident. Renters should also (secondly) call the National Car Rental
Emergency number in order that they may assist at the accident scene. Failure to implement the above infringes
Qatar's legal system A replacement car will provided if necessary
Special Equipment
Infant Seat = CSI @ QR 15.00 per day to a maximum of QR 100.00 Child seat = CST @ QR 15.00 per day to a
maximum of QR 100.00 All Special Equipment is subject to 72 hours advance notice. Deposit required is QR
100.00 Not available for one-ways. Seat belts are compulsory for all passengers. No child under the age of 12
years is permitted to travel in the front seats of the vehicle This country does not provide reflective jackets and is
not required by law to do so.
Surcharges


Tax
zero
Qatar
        Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                     Optional                                     Week       Month

 Collision Damage Waiver - CDW       Mandatory             CCAR    10.00 QAR                           2000.00 QAR


 Collision Damage Waiver - CDW       Mandatory             SDAR    25.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             IDAR    20.00 QAR                           2000.00 QAR



 Collision Damage Waiver - CDW       Mandatory             ECAR    10.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             SFAR    30.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             FFAR    50.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             ECMR    10.00 QAR                           2000.00 QAR



 Collision Damage Waiver - CDW       Mandatory             SPMR    50.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             FVAR    45.00 QAR                           2000.00 QAR



 Collision Damage Waiver - CDW       Mandatory             FDAR    25.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             OVMR    50.00 QAR                           2000.00 QAR



 Collision Damage Waiver - CDW       Mandatory             CDAR    15.00 QAR                           2000.00 QAR

 Collision Damage Waiver - CDW       Mandatory             PDAR    30.00 QAR                           2000.00 QAR

Personal Accident Insurance - PAI     Optional             CCAR    5.00 QAR

Personal Accident Insurance - PAI     Optional             SDAR    10.00 QAR




Personal Accident Insurance - PAI     Optional             SFAR    15.00 QAR

Personal Accident Insurance - PAI     Optional             IDAR    5.00 QAR


Personal Accident Insurance - PAI     Optional             ECAR    5.00 QAR

Personal Accident Insurance - PAI     Optional             FFAR    20.00 QAR




Personal Accident Insurance - PAI     Optional             CDAR    5.00 QAR
Personal Accident Insurance - PAI    Optional         ECMR   5.00 QAR




Personal Accident Insurance - PAI    Optional         PDAR   20.00 QAR

Personal Accident Insurance - PAI    Optional         FDAR   15.00 QAR

Personal Accident Insurance - PAI    Optional         SPMR   40.00 QAR

Personal Accident Insurance - PAI    Optional         OVMR   75.00 QAR

Personal Accident Insurance - PAI    Optional         FVAR   35.00 QAR

      Theft Protection - TP         Mandatory         ECAR   10.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         CCAR   10.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         IDAR   10.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         FFAR   50.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         SDAR   15.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         SFAR   20.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         FDAR   50.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         FVAR   40.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         ECMR   5.00 QAR    2000.00 QAR

      Theft Protection - TP         Mandatory         SPMR   45.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         OVMR   50.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         PDAR   25.00 QAR   2000.00 QAR

      Theft Protection - TP         Mandatory         CDAR   10.00 QAR   2000.00 QAR

    Third Party Liability - TPL     Mandatory   ALL   ALL
Reunion
Additional Driver Policy
Additional driver fee Euro 11.06 + vat per driver, per rental Maximum allowed - 2 additional drivers
Age Requirements
Minimum rental age is 21 years except for for following cars: 23 years for EDAR, FVMR, SVMR & SWMR & 25
years for IFMR. There is no maximum age. No young driver charge
Cross Border Policy
N/A
Delivery / Collection
On request only
License Requirements
All valid types in roman alphabet, only licence in renters name & originals accepted. Must have been held for at
least 1year. International licence with National only
One Way Rentals
Domestic - available between Airport & Downtown locations. Minimum rental 3 days, available for all car groups at
no charge. Must be pre-booked International - not permitted
Out of Hours Policy
On request only
Payment Policy
All major Credit cards, National charge card, National vouchers. Travellers cheques in Euros. Cash rentals are not
allowed. Deposit is held on Credit Card for Euro 609.80 until the car is returned.
Refuelling Policy
Car is supplied with a full tank, return full, or charges for refuelling will apply. No service surcharge.
Roadside Assistance

Special Equipment
Child/Infant seat CSI = Euro 41.48 per rental + VAT - On Request - 24 Hours notice required Booster seat BST =
Euro 41.48 per rental + VAT - On Request - 24 Hours notice required Child/Toddler seat CST = Euro 54.48 per
rental + VAT - On Request - 24 Hours notice required All equipment is on request Children under 12 years must sit
in the back of the car.
Surcharges
Airport surcharge is Euro 18.44 + vat per rental
Tax
8.50%.
Reunion
Insurance   Mandatory or   Group   SIPP     Cost Per Day      Cost Per   Cost Per   Deductable
  Name       Optional                                          Week       Month

  CDW         Optional       J     CVMR       11.43 Eur                             414.75 Eur
  CDW         Optional      R      CTAR       11.43 Eur                             829.49 Eur
  CDW         Optional      A      EBMN       11.43 Eur                             414.75 Eur


  CDW         Optional      D      IDMR       11.43 Eur                             829.49 Eur
  CDW         Optional      C      CDMR       11.43 Eur                             414.75 Eur
  CDW         Optional      O      EDAR       11.43 Eur                             829.49 Eur
  CDW         Optional      H      IVMR       11.43 Eur                             11.43 Eur
  CDW         Optional       S     FVMR       11.43 Eur                             829.49 Eur
  CDW         Optional       K     SVMR       11.43 Eur                             829.49 Eur


  CDW         Optional      B      EDMN       11.43 Eur                             414.75 Eur
  CDW         Optional       I     SWMR       11.43 Eur                             829.49 Eur


   PAI        Optional      ALL     ALL      Euros 3.05
 SCDW         Optional      ALL     ALL   Euro 7.37 Exc.VAT

 SCDW         Optional             CWMR          11
   TP         Optional      H      IVMR       3.81 Eur                              553.00 Eur


   TP         Optional      A      EBMN       3.81 Eur                              414.75 Eur
   TP         Optional      R      CTAR       3.81 Eur                              829.49 Eur
   TP         Optional      O      EDAR       3.81 Eur                              829.49 Eur
   TP         Optional       K     SVMR       3.81 Eur                              829.49 Eur
   TP         Optional       J     CVMR       3.81 Eur                              414.75 Eur
   TP         Optional       S     FVMR       3.81 Eur                              829.49 Eur




   TP         Optional      D      IDMR       3.81 Eur                              829.49 Eur
   TP         Optional      C      CDMR       3.81 Eur                              414.75 Eur
   TP         Optional      B      EDMN       3.81 Eur                              414.75 Eur
   TP         Optional       I     SWMR       3.81 Eur                              829.49 Eur
Romania
Additional Driver Policy
There is no maximum number of additional drivers permitted per rental. Additional drivers fee is EUR 4.00 + tax a
day with a maximum charge of EUR 40.00 + tax per rental (10 days).
Age Requirements
Minimum rental age- 21 years - MDMR-ECMR-EDMR-EZMR 23 years - EFMR-CDMR-CWMR-CVMR 25 years -
IDMR-SWMR-SVMR-SFMR-SFAR-SDAR-FDAR-PDAR. Maximum rental age is 70 years - All Car Groups. There
is no young drivers surcharge in Romania.
Cross Border Policy
Travel outside Romania is on request only. For travelling outside Romania, it is mandatory to have a copy of the
Clients passport in advance with 48 hours exempt weekends, in order to issue a special authorization for the
border. Clients cannot pass the border without this special authorization. They will be stopped at Romanian
Customs. Cross border fee is between EUR 40.00 and EUR 80.00 + tax (depending on car group), which covers
the customer for up to 15 days abroad. Cross border is only allowed for car groups MDMR, ECMR, EDMR, CDMR
and CWMR. When customer plans to travel outside Romania, he/she has to advise at time of booking. Travel to ex-
Yugoslavian countries (Serbia and Montenegro, Slovenia, Macedonia, Croatia, Bosnia and Herzegovina) and ex-
USSR countries (Armenia, Azerbaijan, Belarus, Estonia, Georgia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania,
Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan) except Moldova is not allowed.
Delivery / Collection
10.00 EUR plus VAT. There is a charge of 0.20 EUR for every kilometre over the 20 kilometre free distance length.
If out of town there is a charge of 10.00 EUR plus 0.20 EUR for each kilometre. Outside office hours - Not
permitted.
License Requirements
Customers must have held a full valid drivers licence for a minimum as stated- 1 year - MDMR-ECMR-EDMR-
CDMR-EFMR-EZMR 2 years - CWMR-CVMR-IDMR-SWMR-SVMR-SFMR-SFAR-SDAR-PDAR-FDAR. An
international drivers licence is not required.
One Way Rentals
Domestic one way rentals are available for all car groups. Prices are as follows and include Airport and Downtown
locations for all cities- Within the same city - Free of charge. Bucharest to Constanta (& vice versa) - EUR 45.00 +
tax. Bucharest to Timisoara (& vice versa) - EUR 85.00 + tax. Constanta to Timisoara (& vice versa) - EUR 120.00
+ tax. Bucharest to Cluj-Napoca (& vice versa) - EUR 70.00 + tax. Timisoara to Cluj-Napoca (& vice versa) - EUR
50.00 + tax. Constanta to Cluj-Napoca (& vice versa) - EUR 100.00 + tax. Bucharest to Sibiu (& vice Versa) - EUR
55.00 + tax. Timisoara to Sibiu (& vice versa) - EUR 55.00 + tax. Constanta to Sibiu (& vice versa) - EUR 90.00 +
tax. Cluj-Napoca to Sibiu (& vice versa) - EUR 40.00 + tax. Rental must be pre-booked - no information. Minimum
rental length - 1 day. International one way rentals are not allowed.
Out of Hours Policy
Out of hours reservations are permitted on request for BBUT01/71 as follows: Mon - Fri: 18:00 - 22:00 Sat - Sun:
09:00 - 22:00 After hours charge of EUR 15.00 + tax applies.
Payment Policy
Acceptable method of payments are: Visa, American Express, MasterCard. Cash is not accepted for any car
group. National charge cards and National vouchers also accepted. Diners, Travellers Cheques and Eurocheques
not accepted. Deposit - 20% of the estimated rental charge plus 275 EUR. The deposit must be paid by credit card.
Refuelling Policy
All Alamo/National vehicles are supplied with a full tank of fuel. It is advised that the customer re-fills the tank
before returning the vehicle; otherwise the customer will be invoiced for the missing fuel plus a refueling service
charge of 10.00 EUR per rental.
Roadside Assistance
In case of accident or brakedown, customers can call at the mobile phone written on the Rental Agreement at the
time of rental: 00 40 744 100 108 (agent mobile phone). For any accident, customers have to complete police
accident forms and get paper documents from the police (police accident report). For all accidents the customer
must go to the nearest police station, except in cases involving human injuries, when the police are called to the
scene of the accident. The accident/breakdown procedure will also be advised at time of pickup. A replacement
vehicle will be provided if necessary for Accidents and Breakdown.
Special Equipment
Replacement amount is EUR 100.00 + tax. Baby Seat (1 - 3 years) - CSB - EUR 4.00 + tax per day with a
maximum charge of EUR 40.00 + tax per rental. Replacement amount is EUR 100.00 + tax. (Baby Seats are not
loaded in the system. If required, please add to the remarks). GPS - EUR 7.00 + tax per day with a maximum
charge of EUR 150.00 + tax per rental. Replacement amount (deposit) is EUR 450.00 + tax. GPS is on Freesale
for Bucharest Airport (OTPT71/OTPT01), Bucharest Baneasa Airport (BBUT71/BBUT01), Bucharest
(BUHC71/BUHC01), Sibiu Airport (SBZT71/SBZT01) and Sibiu Downtown (SBZC71/SBZC01). Snow chains (SNO)
- EUR 1.00 per day + tax, with a maximum charge of EUR 20.00 + tax per rental. Replacement Amount is EUR
40.00 + tax. Snow Tyres (STR) - EUR 4.00 per day + tax, with a maximum charge of EUR 100.00 + tax per rental.
Replacement Amount is EUR 200.00 + tax. Ski Rack (SKR) - EUR 4.00 per day + tax, with a maximum charge of
EUR 40.00 + tax per rental. Replacement Amount is EUR 150.00 + tax. Snow Chains and Snow Tyres are only
available at Bucharest Baneasa Airport and Bucharest Otopeni Airport. All equipment is available for all cars on
request, except Snow Tyres which are on freesale.
Surcharges
Airport fee is charged as follows: Bucharest Otopeni airport and Cluj Napoca Airport - 25.00 EUR + tax per rental.
Constanta Airport/Timisoara airport/Bucharest Baneasa Airport/Sibiu Airport - 10.00 EUR + tax per rental. Vehicle
Licence Fee - EUR 1.00 + tax per day with a maximum of EUR 6.00 + tax per rental.
Tax
24%
Romania
          Insurance Name               Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                        Optional                                     Week       Month

   CDW - Collision Damage Waiver         Optional             SDAR    12.00 EUR                           400.00 EUR


   CDW - Collision Damage Waiver         Optional             FDAR    15.00 EUR                           800.00 EUR
   CDW - Collision Damage Waiver         Optional             PDAR    15.00 EUR                           1000.00 EUR



   CDW - Collision Damage Waiver         Optional             SFAR    12.00 EUR                           800.00 EUR
   CDW - Collision Damage Waiver         Optional             EDMR    10.00 EUR                           350.00 EUR




   CDW - Collision Damage Waiver         Optional             ECMR    10.00 EUR                           350.00 EUR
   CDW - Collision Damage Waiver         Optional             CWMR    11.00 EUR                           400.00 EUR



   CDW - Collision Damage Waiver         Optional             MDMR    10.00 EUR                           350.00 EUR
   CDW - Collision Damage Waiver         Optional             CDMR    11.00 EUR                           400.00 EUR



   CDW - Collision Damage Waiver         Optional             SWMR    12.00 EUR                           400.00 EUR
   CDW - Collision Damage Waiver         Optional             SVMR    12.00 EUR                           700.00 EUR




   CDW - Collision Damage Waiver         Optional             CVMR    11.00 EUR                           350.00 EUR
   CDW - Collision Damage Waiver         Optional             IDMR    12.00 EUR                           400.00 EUR


   Collision Damage Waiver - CDW         Optional             IFMR    12.00 EUR                           800.00 EUR
  PAI - Personal Accident Insurance      Optional              ALL    21.00 EUR



SCDW - Super Collision Damage Waiver     Optional             ECMR    3.00 EUR                            150.00 EUR

SCDW - Super Collision Damage Waiver     Optional             SWMR    4.00 EUR                            200.00 EUR



SCDW - Super Collision Damage Waiver     Optional             CDMR    3.00 EUR                            200.00 EUR
SCDW - Super Collision Damage Waiver   Optional   SFAR   5.00 EUR    400.00 EUR




SCDW - Super Collision Damage Waiver   Optional   SVMR   4.00 EUR    300.00 EUR

SCDW - Super Collision Damage Waiver   Optional   PDAR   5.00 EUR    500.00 EUR




SCDW - Super Collision Damage Waiver   Optional   FDAR   5.00 EUR    400.00 EUR

SCDW - Super Collision Damage Waiver   Optional   CWMR   3.00 EUR    200.00 EUR



SCDW - Super Collision Damage Waiver   Optional   IDMR   4.00 EUR    200.00 EUR

SCDW - Super Collision Damage Waiver   Optional   SDAR   4.00 EUR    200.00 EUR

SCDW - Super Collision Damage Waiver   Optional   CVMR   3.00 EUR    150.00 EUR

SCDW - Super Collision Damage Waiver   Optional   EDMR   3.00 EUR    150.00 EUR

SCDW - Super Collision Damage Waiver   Optional   MDMR   3.00 EUR    150.00 EUR

     STHW - Super Theft Waiver         Optional   EDMR   1.00 EUR    150.00 EUR
     STHW - Super Theft Waiver         Optional   CVMR   1.00 EUR    150.00 EUR
     STHW - Super Theft Waiver         Optional   SDAR   1.00 EUR    200.00 EUR
     STHW - Super Theft Waiver         Optional   SWMR   1.00 EUR    200.00 EUR
     STHW - Super Theft Waiver         Optional   CWMR   1.00 EUR    200.00 EUR
     STHW - Super Theft Waiver         Optional   ECMR   1.00 EUR    150.00 EUR
     STHW - Super Theft Waiver         Optional   PDAR   2.00 EUR    500.00 EUR
     STHW - Super Theft Waiver         Optional   FDAR   2.00 EUR    400.00 EUR
     STHW - Super Theft Waiver         Optional   IDMR   1.00 EUR    200.00 EUR
     STHW - Super Theft Waiver         Optional   SVMR   1.00 EUR    300.00 EUR
     STHW - Super Theft Waiver         Optional   SFAR   2.00 EUR    400.00 EUR
     STHW - Super Theft Waiver         Optional   CDMR   1.00 EUR    200.00 EUR
     STHW - Super Theft Waiver         Optional   MDMR   1.00 EUR    150.00 EUR
Super Collision Damage Waiver - SCDW   Optional   IFMR   5.00 EUR    400.00 EUR

     Super Theft Waiver - STHW         Optional   IFMR   2.00 EUR    500.00 EUR
        Theft Waiver - THW             Optional   IFMR   8.00 EUR    800.00 EUR
        THW - Theft Waiver             Optional   EDMR   4.00 EUR    350.00 EUR
        THW - Theft Waiver             Optional   PDAR   10.00 EUR   1000.00 EUR
        THW - Theft Waiver             Optional   MDMR   4.00 EUR    350.00 EUR
   THW - Theft Waiver         Optional    SWMR   8.00 EUR    400.00 EUR
   THW - Theft Waiver          Optional   SFAR   8.00 EUR    800.00 EUR
   THW - Theft Waiver          Optional   SVMR   8.00 EUR    700.00 EUR
   THW - Theft Waiver          Optional   SDAR   8.00 EUR    400.00 EUR
   THW - Theft Waiver          Optional   CDMR   5.00 EUR    400.00 EUR
   THW - Theft Waiver          Optional   ECMR   4.00 EUR    350.00 EUR
   THW - Theft Waiver          Optional   CVMR   5.00 EUR    350.00 EUR
   THW - Theft Waiver          Optional   IDMR   8.00 EUR    400.00 EUR
   THW - Theft Waiver          Optional   FDAR   10.00 EUR   800.00 EUR
   THW - Theft Waiver          Optional   CWMR   5.00 EUR    400.00 EUR
TPL - Third Party Insurance   Mandatory    ALL
Senegal
Additional Driver Policy
Additional drivers charge is EUR 22.00 per rental + VAT per driver (maximum of 2 additional drivers)
Age Requirements
Minimum rental age is 25 years for all car groups. There is no maximum age. There is no young drivers surcharge.
Cross Border Policy
Cars are not allowed to leave Senegal.
Delivery / Collection
Outside of office hours is on request only.
License Requirements
A valid driving licence in Roman alphabet is required which must have been held for a minimum of 3 years. An
international drivers permit is also required.
One Way Rentals
Domestic one ways are allowed between Dakar city and airport and are free of charge. International - not permitted
Out of Hours Policy
On request
Payment Policy
Major Credit cards (Visa, Diners, MasterCard) are accepted. Amex is not accepted. Cash is also accepted as well
as National Vouchers and Travellers cheques (in Euros/USD). Debit cards, such as Visa Delta or Switch, are not
accepted.
Refuelling Policy
Car is supplied with a full tank, return full or refuelling charges of EUR 9.00 + fuel cost will apply.
Roadside Assistance
In case of breakdown or accident please call the emergency telephone number +221 637 3823 (24 hours). A
replacement car will be supplied if applicable.
Special Equipment
No equipment available
Surcharges
N/A
Tax
18%
Senegal
        Insurance Name              Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                     Optional                                            Week       Month

 Collision Damage Waiver - CDW        Optional      B      ECMR   9.00 EUR, excl vat                          1080.00 EUR

 Collision Damage Waiver - CDW        Optional      D      IXMR   9.00 EUR, excl vat                          1080.00 EUR

 Collision Damage Waiver - CDW        Optional       E     SDMR   11.00 EUR, excl vat                         1799.00 EUR

 Collision Damage Waiver - CDW        Optional      G      FDMR   11.00 EUR, excl vat                         1799.00 EUR

 Collision Damage Waiver - CDW        Optional      C      CDMR   9.00 EUR, excl vat                          1080.00 EUR

 Collision Damage Waiver - CDW        Optional      N      FFMR   11.00 EUR, excl vat                         1799.00 EUR

 Collision Damage Waiver - CDW        Optional      M      IFMR   11.00 EUR, excl vat                         1799.00 EUR

Personal Accident Insurance - PAI     Optional      ALL    ALL    5.40 EUR, excl vat

      Theft Protection - TP           Optional      M      IFMR   5.40 EUR, excl vat                          1799.00 EUR


      Theft Protection - TP           Optional      D      IXMR   5.40 EUR, excl vat                          1080.00 EUR

      Theft Protection - TP           Optional       E     SDMR   5.40 EUR, excl vat                          1799.00 EUR

      Theft Protection - TP           Optional      G      FDMR   5.40 EUR, excl vat                          1799.00 EUR

      Theft Protection - TP           Optional      B      ECMR   5.40 EUR, excl vat                          1080.00 EUR

      Theft Protection - TP           Optional       C     CDMR   5.40 EUR, excl vat                          1080.00 EUR

      Theft Protection - TP           Optional      N      FFMR   5.40 EUR, excl vat                          1799.00 EUR
Serbia
Additional Driver Policy
A charge of EUR 5 per day + VAT per driver applies. Additional driver has to have a valid driving licence, held for
Minimum of 2 years. Maximum of 2 additional drivers allowed per rental.
Age Requirements
The minimum age is 21 years for all car groups. The maximum age is 90 years of age. There is no young driver's
surcharge.
Cross Border Policy
Vehicles can be driven into : Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Republic of Macedonia,
Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Switzerland. Cars will not be
permitted to cross into any other country. No other documents are required except car license, driver's licence,
rental agreement, green card (insurance). 24 hours notice. Please be advised that the following areas in Germany:
Berlin, Cologne and Hannover will require an 'Emissions Sticker' stating the emission of the vehicle intended to
enter these areas. Without this sticker, the driver of the vehicle will be fined up to EUR 40.00 even if the car is
registered abroad. Should the car not have the 'Emissions Sticker', then this can be purchased at most garages.
Delivery / Collection
charge. Outside city limits the charge is 1.00 Euro per km plus VAT. Meet & Greet available at Belgrade Airport
free of charge. Delivery & Colletion out of hours is permitted as per the above but with an additional charge of EUR
25.00 + VAT.
License Requirements
A valid drivers licence must be held for at least 2 years prior to the rental start date. An international driving permit
is not required.
One Way Rentals
Domestic one ways are allowed between all locations free of charge and is available for all cars. For International
One Ways - Please consult the International One Way Policy (IOWP).
Out of Hours Policy
Out of hours reservations are available on request at an additional cost of EUR 15.00 + VAT.
Payment Policy
Acceptable method of payments are: Visa, Diners, MasterCard, National Charge Cards & National Vouchers.
Travellers cheques and Eurocheques are not accepted. A deposit of full rental costs plus 15% + VAT is held on the
credit card until the car is returned. A credit card is always required for the deposit. Cash payments are also
accepted but only at the end of the rental with a credit card deposit at the beginning of the rental. Any cash
accepted in Serbia must be in Serbien Dinars.
Refuelling Policy
Vehicle will be supplied with a full tank of fuel and should be returned full. If not, the renter will be charged for the
missing fuel + EUR 7.00 service fee + VAT
Roadside Assistance
In case of breakdown, the customer should call the 24 hour assistance number: +381 64 8137 041. In case of
accident the customer must immediately report it to the nearest police station and to the National/Alamo Station
which delivered the car. A report - a special form, supplied together with the car documents, must be filled in with
complete details of the accident. If the customer is at fault he/she will be charged the applicable excess. The police
report is mandatory. A replacement vehicle will be supplied if necessary.
Special Equipment
Infant Seat (CSI) - EUR 5.00 + VAT per day, with a maximum charge of EUR 35.00 + VAT per rental. Suitability is 6
months to 4 years or 9 - 20kg. Luggage Rack (LUG) - EUR 7.00 + VAT per day, no maximum charge. Ski Rack
(SKR) - EUR 7.00 + VAT per day, no maximum charge. Snow Tires/Chains (SNO) - EUR 5.00 + VAT per day, with
a maximum charge of EUR 35.00 + VAT per rental. GPS (NVS) - EUR 10.00 + VAT per day, with a maximum
charge of EUR 100.00 + VAT per rental. Winter Equipped Vehicle - (see Winter fee in Surcharges) MANDATORY
from 1st October to the end of February (includes winter tyres and chains). Child/Toddler Seat - Not Available
Booster Seat - Not Available All equipment is on request at all locations with the exeption of infant seats which are
available on freesale. All equipment requires 24 hours notice.
Surcharges
Airport Fee - EUR 15.00 per rental + VAT. Winter fee = (WIEV) EUR 5.00 per day + VAT, with a maximum charge
of EUR 35.00 + VAT per rental - MANDATORY from 1st October to the end of February (see Winter Equipped
Vehicle in Special Equipment).
Tax
18%
Serbia
      Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                 Optional                                     Week       Month

  Collision Damage Waiver        Mandatory      B      EDMR    4.00 EUR        n/a        n/a      400.00 EUR


  Collision Damage Waiver        Mandatory             SFAR    8.00 EUR        n/a        n/a      800.00 EUR
  Collision Damage Waiver        Mandatory      C      CDMR    4.00 EUR        n/a        n/a      400.00 EUR


  Collision Damage Waiver        Mandatory      G      SVMR    6.00 EUR        n/a        n/a      600.00 EUR
  Collision Damage Waiver        Mandatory       E     CDAR    4.00 EUR        n/a        n/a      400.00 EUR




  Collision Damage Waiver        Mandatory      D      CWMR    4.00 EUR        n/a        n/a      400.00 EUR
  Collision Damage Waiver        Mandatory      A      MDMR    4.00 EUR        n/a        n/a      300.00 EUR



  Collision Damage Waiver        Mandatory      O      SDMR    6.00 EUR        n/a        n/a      600.00 EUR
  Collision Damage Waiver        Mandatory             SCMR    6.00 EUR        n/a        n/a      600.00 EUR


 Personal Accident Insurance     Mandatory             SFAR    8.00 EUR        n/a        n/a      No excess

 Personal Accident Insurance     Mandatory      O      SDMR    6.00 EUR        n/a        n/a      No excess


 Personal Accident Insurance     Mandatory      C      CDMR    4.00 EUR        n/a        n/a      No excess

 Personal Accident Insurance     Mandatory      D      CWMR    4.00 EUR        n/a        n/a      No excess

 Personal Accident Insurance     Mandatory       E     CDAR    4.00 EUR        n/a        n/a      No excess

 Personal Accident Insurance     Mandatory      G      SVMR    6.00 EUR        n/a        n/a      No excess




 Personal Accident Insurance     Mandatory      A      MDMR    3.00 EUR        n/a        n/a      No excess

 Personal Accident Insurance     Mandatory      B      EDMR    3.00 EUR        n/a        n/a      No excess


 Personal Accident Insurance     Mandatory             SCMR    6.00 EUR        n/a        n/a      No excess

Super Collision Damage Waiver     Optional      O      SDMR    12.00 EUR       n/a        n/a         Zero




Super Collision Damage Waiver     Optional       E     CDAR    8.00 EUR        n/a        n/a         Zero
Super Collision Damage Waiver     Optional   A   MDMR   6.00 EUR    n/a   n/a      Zero




Super Collision Damage Waiver     Optional   D   CWMR   8.00 EUR    n/a   n/a      Zero

Super Collision Damage Waiver     Optional   C   CDMR   8.00 EUR    n/a   n/a      Zero



Super Collision Damage Waiver     Optional   B   EDMR   6.00 EUR    n/a   n/a      Zero

Super Collision Damage Waiver     Optional   G   SVMR   12.00 EUR   n/a   n/a      Zero

Super Collision Damage Waiver     Optional       SFAR   24.00 EUR                  Zero

Super Collision Damage Waiver     Optional       SCMR   12.00 EUR                  Zero

       Theft Protection          Mandatory   O   SDMR   6.00 EUR    n/a   n/a   600.00 EUR
       Theft Protection          Mandatory   E   CDAR   4.00 EUR    n/a   n/a   400.00 EUR
       Theft Protection          Mandatory   B   EDMR   4.00 EUR    n/a   n/a   200.00 EUR
       Theft Protection          Mandatory   D   CWMR   4.00 EUR    n/a   n/a   400.00 EUR
       Theft Protection          Mandatory       SFAR   8.00 EUR    n/a   n/a   800.00 EUR
       Theft Protection          Mandatory   A   MDMR   4.00 EUR    n/a   n/a   200.00 EUR
       Theft Protection          Mandatory   G   SVMR   6.00 EUR    n/a   n/a   600.00 EUR
       Theft Protection          Mandatory   C   CDMR   4.00 EUR    n/a   n/a   200.00 EUR
       Theft Protection          Mandatory       SCMR   6.00 EUR    n/a   n/a   600.00 EUR
   Third Party Liability - TPL   Mandatory        ALL
Slovakia
Additional Driver Policy
Rental conditions apply to all additional drivers. There is no maximum number of additional drivers allowed per
rental.
Age Requirements
Minimum rental age is 18 years for car groups EWMR-CDMR-IDMR-IWMR-IDAR-EDMR. Minimum rental age is
25 years for car groups SDMR-PDMR-FFMR. Maximum rental age is 70 years. Young drivers surcharge is 5.00
EUR per day, excl vat, for drivers between 18-20 years of age.
Cross Border Policy
Cross border travel is not permitted into Albania, Belarus, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Estonia,
Greece, Lithuania, Latvia, Malta, Moldova, Republic of Macedonia, Romania, Russia, Serbia and Montenegro,
Turkey, Ukraine, Yugoslavia, for all car groups. Cross border travel is not permitted into Poland for the IDAR-IWMR-
SDMR-PDMR-FFMR car groups. No extra documents are required for cross border rentals.
Delivery / Collection
Delivery and collections are permitted during office hours on request at a cost of 10.00 EUR, excl vat, within the city
limits. There is a charge of 0.70 EUR, excl vat, for each additional km travelled outside the city limits. Delivery and
collections are not available at the following locations: Nove Zamky (BTSE02/72), Povazska Bystrica (ILZS01/71),
Zilina Airport (ILZT01/71), Nitra (BTSE01/71) and Kosice DT (KSCC01/71).
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of one year for car
groups EWMR-EDMR-CDMR-IDMR-IDAR and two years for car groups IWMR-SDMR-PDMR-FFMR. An
International driving permit is not required.
One Way Rentals
One way rentals are permitted free of charge for all cars in Slovakia. International one way rentals are not
permitted.
Out of Hours Policy
Out of hours charge is 50.00 EUR, excl vat - On request only.
Payment Policy
All major credit cards are accepted. (American Express/Diners Club/Mastercard/Visa). National vouchers are
accepted. National chargecards are accepted. Cash rentals are not accepted. Travellers cheques are not
accepted. Eurocheques are not accepted. Two credit cards are required when renting the PDMR car group. A
credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned. The
deposit required is the estimated rental charges plus 20 percent plus 275.00 EUR.
Refuelling Policy
Europcar will supply you a car with a full tank of petrol. customers must return the car with a full tank of petrol or
refuelling charges of 2.00 EUR per litre, excl vat, will apply. Fuel prices are subject to change at any time.
Roadside Assistance
Roadside assistance is available for all rentals and details will be advised at the start of the rental.
Special Equipment
Child infant seats (CSI) are available at a cost of 25.00 EUR per rental, with a replacement amount of 115.00 EUR.
Suitability is 0-12 months or 0-13kgs. Child baby seats (CSB) are available at a cost of 25.00 EUR per rental, with a
replacement amount of 115.00 EUR. Suitability is 1-3 years or 9-18kgs. Child toddler seats (CST) are available at a
cost of 25.00 EUR per rental, with a replacement amount of 115.00 EUR. Suitability is 4-7 years or 15-30kgs. Child
booster seats (BST) are available at a cost of 15.00 EUR per rental, with a replacement amount of 50.00 EUR.
Suitability is less than 135cm. Luggage racks (LUG) are available at a cost of 12.00 EUR per day, with a
replacement amount of 450.00 EUR. Snow chains (SNO) are available at a cost of 25.00 EUR per rental, with a
replacement amount of 75.00 EUR. GPS Navigation systems (NVS) are available at a cost of 7.00 EUR per day,
with a replacement amount of 800.00 EUR. This is a portable unit. Winter Equipped Vehicle - (see Winter fee in
Surcharges) MANDATORY from 15th October to 15th April (includes Snow Tyres). Security devices are available
on freesale and are free of charge with a deposit of 20.00 EUR and include a security jacket and a warning triangle.
- Snow tyres - not available - Ski rack/Snow box - not available - Mobile phones - not available Child baby, infant,
toddler, booster seats, luggage racks and snow chains are not available at Kosice downtown and Nove Zamky.
Customers must provide the age of any child that requires a child seat. Baby seats and security devices are not
loaded in the system. If either of these are required please add remarks on the reservation. GPS Navigation
systems are portable units and are not available at Povaszka Bystrica, Kosice downtown, Nitra and Nove Zamky.
Winter equipped vehicles include snow tyres. All special equipment is available on request. All costs are excluding
Surcharges
Airport surcharge is 15 percent, excl vat. Vehicle licence fee is 2.00 EUR per rental, excl vat. Winter fee is 1.00
EUR per day, excl vat. This is a mandatory charge from 15th October to 15th April. Cleaning surcharge is 120.00
EUR, excl vat, if the customer returns the car back with an extremely dirty interior (paid locally if applicable).
Tax
19 Percent. (20% from 01 January 2011)
Slovakia
        Insurance Name              Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                     Optional                                            Week       Month

 Collision Damage Waiver - CDW        Optional      D      IDMR   20.00 EUR, excl vat                         910.00 EUR


 Collision Damage Waiver - CDW        Optional      G      FFMR   25.00 EUR, excl vat                         1515.00 EUR

 Collision Damage Waiver - CDW        Optional       E     IWMR   20.00 EUR, excl vat                         910.00 EUR



 Collision Damage Waiver - CDW        Optional      C      CDMR   15.00 EUR, excl vat                         706.00 EUR

 Collision Damage Waiver - CDW        Optional       F     SDMR   25.00 EUR, excl vat                         1060.00 EUR




 Collision Damage Waiver - CDW        Optional      A      EDMR   10.00 EUR, excl vat                         455.00 EUR

Personal Accident Insurance - PAI     Optional      ALL    ALL    5.00 EUR, excl vat




      Theft Waiver - THW              Optional      D      IDMR   12.00 EUR, excl vat                         910.00 EUR

      Theft Waiver - THW              Optional       E     IWMR   12.00 EUR, excl vat                         910.00 EUR



      Theft Waiver - THW              Optional      A      EDMR   10.00 EUR, excl vat                         455.00 EUR

      Theft Waiver - THW              Optional      C      CDMR   10.00 EUR, excl vat                         706.00 EUR

      Theft Waiver - THW              Optional       F     SDMR   15.00 EUR, excl vat                         1060.00 EUR

      Theft Waiver - THW              Optional      G      FFMR   15.00 EUR, excl vat                         1515.00 EUR
Slovenia
Additional Driver Policy
The maximum number of additional drivers permitted per rental is three. Additional drivers fee is EUR 10.00 + tax
per rental. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age 25 years for LDMR & LDAR. 21 years for all other cars. Maximum rental age is 80 years.
There is a young driver's charge of EUR 5.00 + tax per day. The young drivers charge is applicable to all drivers
under 25 years of age. There is a senior driver charge of EUR 5.00 + tax per day applicable to all drivers aged
between 70 and 80 years.
Cross Border Policy
Turkey and Russia. With prior approval from Slovenia, travel into the following countries is allowed: Poland, Czech
Republic, Slovakia, Hungary, Serbia, Montenegro, Bosnia and Herzegovina, Macedonia, Greece, Romania and
Bulgaria. For all other countries, please contact Slovenia for confirmation. If driving into Italy, the customer is liable
for the full car value in case of theft or any other vanishing of the vehicle. Theft of the car is not covered even if
THW and CDW insurances have been purchased. There is a standard cross border fee of EUR 30.00 + tax for all
cross border reservations. Customers may also be required to purchase additional insurances depending on the
country and car group. Please contact Slovenia prior to placing the reservation to find out if any extra additional
charges apply.
Delivery / Collection
Delivery and collections are permitted and cost EUR 12.50 + tax up to 20km plus EUR 0.60 + tax for each
additional km (over 20km). Portoroz DT can deliver cars to Portoroz Airport and Maribor DT can deliver cars to
Maribor Airport at a cost or EUR 15.00 + tax.
License Requirements
Customers must present a full and valid driving licence which has been held for at least 5 years for LDMR & LDAR,
and 2 years for all other cars. An international driving licence/permit is not required.
One Way Rentals
One way rentals are permitted for all cars in Slovenia. One way rentals are free of charge except to or from Kobarid
and Crnomelj where the one way charge is EUR 62.50 + tax. The minimum length of rental is two days.
International one ways are not allowed.
Out of Hours Policy
Out of hours pickups are available at all locations at a cost of EUR 20.00 + tax (on freesale) with exception to the
below: Ljubljana Airport (LJUT01/71) - EUR 20.00 + tax (between 06:00 - 07:59 and 21:01 - 23:59) and EUR 30.00
+ tax (between 00:00 - 05:59) - On freesale. Ljubljana Downtown (LJUC02/72) - EUR 20.00 + tax - On Request.
Out of hours drop offs are not allowed at any location. Note: for LJUT01/71, the highest price will display in the
system. The correct price will be applied at the counter if applicable.
Payment Policy
All major credit cards are accepted (American Express/Diners Club/Mastercard/Visa) as well as National vouchers,
National chargecards, Travellers Cheques and Cash. Eurocheques are not accepted. A credit card is always
required for deposits, and the deposit is held on the card until the vehicle is returned. The deposit required is EUR
275 plus 20% of the estimated rental charges.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges will apply as follows: Diesel - 0.87 + tax per litre plus a refuelling charge of EUR 2.00.
Super Leaded - 0.93 + tax per litre plus a refuelling charge of EUR 2.00. Super Unleaded - 0.95 + tax per litre plus
a refuelling charge of EUR 2.00. Please note, fuel prices are subject to change at any time.
Roadside Assistance
Full details will be provided at time of pickup.
Special Equipment
Infant Seats - CSI (suitable for 0 - 12 months) - EUR 5.83 + tax per day, with a maximum charge of EUR 25.00 +
tax per rental. Replacement amount is EUR 250.00 + tax. Baby Seats - CSB (suitable for 1 - 3 years) - EUR 5.83 +
tax per day, with a maximum charge of EUR 25.00 + tax per rental. Replacement amount is EUR 250.00 + tax.
Toddler Seats - CST (suitable for 4 - 7 years) - EUR 5.83 + tax per day, with a maximum charge of EUR 25.00 +
tax per rental. Replacement amount is EUR 250.00 + tax. Booster Seats - BST (suitable for under 135 cms or up to
12 years) - EUR 5.83 + tax per day, with a maximum charge of EUR 25.00 + tax per rental. Replacement amount is
EUR 125.00 + tax. Ski racks/box (SKI) - EUR 5.83 + tax per day, with no maximum charge. Replacement amount
is EUR 166.67 + tax. GPS navigation systems (NVS) - EUR 10.00 + tax per day, with a maximum charge of EUR
100.00 + tax per rental. Replacement amount is EUR 780.00 + tax. Snow Chains (SNO) - EUR 2.00 + tax per day,
with a maximum charge of EUR 20.00 + tax per rental. Replacement amount is EUR 108.00 + tax. Available from
15th Nov to 15th Mar. Winter (Snow) Tyres (STR) - EUR 4.17 + tax per day, with a maximum charge of EUR 41.67
+ tax per rental. Replacement amount is EUR 125.00 + tax. Winter Equipped Vehicle - EUR 4.17 + tax per day,
with a maximum charge of EUR 41.70 + tax per rental (includes Snow Chains and Ski Rack). Luggage Racks
(LUG) - EUR 10.00 + tax per day, with no maximum charge. Replacment amount is EUR 500.00 + tax. Bicycle
Racks - EUR 8.33 + tax per day, with a maximum charge of EUR 41.67 + tax per rental. Replacement amount is
EUR 325.00 + tax. Security Jackets are available at a cost of EUR 1.50 + tax per rental. Replacement amount is
EUR 20.00 + tax. Baby Seats (CSB), Bicycle Racks and Security Jackets are not loaded in the system. If required,
please add to the remarks/notes on the reservation. All children under 12 years of age must travel in a child seat by
law. Parents are responsible for the booking the correct child seat. Child Seats (CSI, CSB, CST & BST), Ski
Racks/box, Snow Chains, Winter Tyres and Security Jackets are on freesale at all locations. Bicycle Racks and
Luggage Racks are on request at all locations. GPS is on request for Portoroz, Kobarid and Crnomelj. Freesale for
all other locations.
Surcharges
Airport charge is 12% + tax. Winter fee = EUR 4.17 + tax per day - MANDATORY for all rentals from 15th
November until 15th March (includes Snow Tyres). this is not loaded in the system but payable at time of pickup.
Vehicle Licence Fee - EUR 10.00 + tax per week. This is not loaded in the system but payable at time of pickup.
Location Fee is EUR 62.50 + tax applicable to the following locations: Kobarid and Crnomelj.
Tax
20%
Slovenia
        Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                   Optional                                     Week       Month

  Collision Damage Waiver - CDW     Optional      B      EDMR    8.00 EUR                            625.00 EUR


  Collision Damage Waiver - CDW     Optional      V      SWMR    14.00 EUR                           1000.00 EUR
  Collision Damage Waiver - CDW     Optional      Q      CBMR    10.00 EUR                           900.00 EUR




  Collision Damage Waiver - CDW     Optional       E     CWMR    10.00 EUR                           900.00 EUR
  Collision Damage Waiver - CDW     Optional      G      IWMR    12.00 EUR                           1000.00 EUR




  Collision Damage Waiver - CDW     Optional       F     IDMR    12.00 EUR                           1000.00 EUR
  Collision Damage Waiver - CDW     Optional      U      SDMR    14.00 EUR                           1000.00 EUR



  Collision Damage Waiver - CDW     Optional      A      ECMR    8.00 EUR                            625.00 EUR
  Collision Damage Waiver - CDW     Optional      R      CWAR    12.00 EUR                           1000.00 EUR


  Collision Damage Waiver - CDW     Optional      C      CCMR    9.00 EUR                            800.00 EUR
  Collision Damage Waiver - CDW     Optional      D      CDMR    10.00 EUR                           900.00 EUR



  Collision Damage Waiver - CDW     Optional      N      IMMR    12.00 EUR                           1000.00 EUR
  Collision Damage Waiver - CDW     Optional      D      DDMR    10.00 EUR                           900.00 EUR




  Collision Damage Waiver - CDW     Optional       S     FWMR    20.00 EUR                           1250.00 EUR

  Collision Damage Waiver - CDW     Optional       J     LVMR    15.00 EUR                           1250.00 EUR




  Collision Damage Waiver - CDW     Optional      H      LDMR    23.00 EUR                           1625.00 EUR

  Collision Damage Waiver - CDW     Optional      W      FDMR    20.00 EUR                           1250.00 EUR




  Collision Damage Waiver - CDW     Optional       I     PVMR    18.00 EUR                           1250.00 EUR
  Collision Damage Waiver - CDW     Optional       T     FFMR    15.00 EUR                           1250.00 EUR
  Collision Damage Waiver - CDW     Optional       K     CDAR    9.00 EUR                            900.00 EUR
Collision Damage Waiver - CDW       Optional   O   CTMR   12.00 EUR   1000.00 EUR




Collision Damage Waiver - CDW       Optional   X   FDAR   20.00 EUR   1250.00 EUR

Collision Damage Waiver - CDW       Optional   K   CCAR   9.00 EUR    900.00 EUR




Collision Damage Waiver - CDW       Optional   Y   LDAR   23.00 EUR   1625.00 EUR

Collision Damage Waiver - CDW       Optional   M   SWAR   12.00 EUR   1000.00 EUR
Collision Damage Waiver - CDW       Optional   Z   MBMR   8.00 EUR    625.00 EUR
Personal Accident Insurance - PAI   Optional   D   CDMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   Q   CBMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   D   DDMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   A   ECMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   B   EDMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   C   CCMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   E   CWMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   O   CTMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   X   FDAR   4.17 EUR
Personal Accident Insurance - PAI   Optional   Y   LDAR   4.17 EUR
Personal Accident Insurance - PAI   Optional   V   SWMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   N   IMMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   H   LDMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   M   SWAR   4.17 EUR
Personal Accident Insurance - PAI   Optional   U   SDMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   R   CWAR   4.17 EUR
Personal Accident Insurance - PAI   Optional   W   FDMR   4.17 EUR
Personal Accident Insurance - PAI   Optional   I   PVMR   12.50 EUR
Personal Accident Insurance - PAI   Optional   J   LVMR   12.50 EUR
Personal Accident Insurance - PAI   Optional   S   FWMR   4.17 EUR
  Personal Accident Insurance - PAI    Optional   T   FFMR   4.17 EUR
  Personal Accident Insurance - PAI    Optional   K   CCAR   4.17 EUR
  Personal Accident Insurance - PAI    Optional   L   CDAR   4.17 EUR
  Personal Accident Insurance - PAI    Optional   F   IDMR   4.17 EUR
  Personal Accident Insurance - PAI    Optional   G   IWMR   4.17 EUR
  Personal Accident Insurance - PAI    Optional   Z   MBMR   4.17 EUR
Super Collision Damage Waiver - SCDW   Optional   A   ECMR   7.50 EUR    165.00 EUR

Super Collision Damage Waiver - SCDW   Optional   B   EDMR   7.50 EUR    165.00 EUR

Super Collision Damage Waiver - SCDW   Optional   I   PVMR   15.00 EUR   375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   F   IDMR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   N   IMMR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   E   CWMR   10.00 EUR   225.00 EUR

Super Collision Damage Waiver - SCDW   Optional   M   SWAR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   W   FDMR   15.00 EUR   375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   J   LVMR   15.00 EUR   375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   G   IWMR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   R   CWAR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   C   CCMR   10.00 EUR   225.00 EUR

Super Collision Damage Waiver - SCDW   Optional   K   CCAR   10.00 EUR   225.00 EUR

Super Collision Damage Waiver - SCDW   Optional   D   CDMR   10.00 EUR   225.00 EUR

Super Collision Damage Waiver - SCDW   Optional   V   SWMR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   T   FFMR   15.00 EUR   375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   U   SDMR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   L   CDAR   12.50 EUR   300.00 EUR

Super Collision Damage Waiver - SCDW   Optional   S   FWMR   15.00 EUR   375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   D   DDMR   10.00 EUR   225.00 EUR

Super Collision Damage Waiver - SCDW   Optional   Q   CBMR   10.00 EUR   225.00 EUR

Super Collision Damage Waiver - SCDW   Optional   H   LDMR   17.50 EUR   550.00 EUR

Super Collision Damage Waiver - SCDW   Optional   Y   LDAR   17.50 EUR   550.00 EUR

Super Collision Damage Waiver - SCDW   Optional   X   FDAR   15.00 EUR   375.00 EUR

Super Collision Damage Waiver - SCDW   Optional   O   CTMR   12.50 EUR   300.00 EUR

Super Collison Damage Waiver - SCDW    Optional   Z   MBMR   8.25 EUR    123.75 EUR

     Super Theft Waiver - STHW         Optional   A   ECMR   7.50 EUR       165
     Super Theft Waiver - STHW         Optional   B   EDMR   7.50 EUR       165
     Super Theft Waiver - STHW         Optional   C   CCMR   10.00 EUR   225.00 EUR
     Super Theft Waiver - STHW         Optional   D   CDMR   10.00 EUR   225.00 EUR
     Super Theft Waiver - STHW         Optional   D   CDMR   10.00 EUR   225.00 EUR
     Super Theft Waiver - STHW         Optional   D   DDMR   10.00 EUR   225.00 EUR
     Super Theft Waiver - STHW         Optional   E   CWMR   10.00 EUR   225.00 EUR
Super Theft Waiver - STHW   Optional   F   IDMR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   G   IWMR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   H   LDMR   17.50 EUR   550.00 EUR
Super Theft Waiver - STHW   Optional   I   PVMR   15.00 EUR   375.00 EUR
Super Theft Waiver - STHW   Optional   J   LVMR   15.00 EUR   375.00 EUR
Super Theft Waiver - STHW   Optional   K   CCAR   10.00 EUR   225.00 EUR
Super Theft Waiver - STHW   Optional   L   CDAR   12.50 EUR   330.00 EUR
Super Theft Waiver - STHW   Optional   M   SWAR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   N   IMMR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   O   CTMR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   Q   CBMR   10.00 EUR   225.00 EUR
Super Theft Waiver - STHW   Optional   R   CWAR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   S   FWMR   15.00 EUR   375.00 EUR
Super Theft Waiver - STHW   Optional   T   FFMR   15.00 EUR   375.00 EUR
Super Theft Waiver - STHW   Optional   U   SDMR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   V   SWMR   12.50 EUR   300.00 EUR
Super Theft Waiver - STHW   Optional   W   FDMR   15.00 EUR   375.00 EUR
Super Theft Waiver - STHW   Optional   X   FDAR   15.00 EUR   375.00 EUR
Super Theft Waiver - STHW   Optional   Y   LDAR   17.50 EUR   550.00 EUR
   Theft Waiver - THW       Optional   Q   CBMR   10.00 EUR   900.00 EUR
   Theft Waiver - THW       Optional   Z   MBMR   5.00 EUR    625.00 EUR
   Theft Waiver- THW        Optional   F   IDMR   12.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   R   CWAR   12.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   B   EDMR   8.00 EUR    625.00 EUR
   Theft Waiver- THW        Optional   E   CWMR   10.00 EUR   900.00 EUR
   Theft Waiver- THW        Optional   C   CCMR   9.00 EUR    800.00 EUR
   Theft Waiver- THW        Optional   A   ECMR   8.00 EUR    625.00 EUR
   Theft Waiver- THW        Optional   U   SDMR   14.00 EUR   1000.00 ERU
   Theft Waiver- THW        Optional   Q   CBMR   10.00 EUR   900.00 EUR
   Theft Waiver- THW        Optional   D   DDMR   10.00 EUR   100.00 EUR
   Theft Waiver- THW        Optional   N   IMMR   12.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   D   CDMR   10.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   G   IWMR   12.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   I   PVMR   18.00 EUR   1250.00 EUR
   Theft Waiver- THW        Optional   S   FWMR   20.00 EUR   1250.00 EUR

   Theft Waiver- THW        Optional   V   SWMR   14.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   W   FDMR   20.00 EUR   1250.00 EUR

   Theft Waiver- THW        Optional   H   LDMR   23.00 EUR   1625.00 EUR

   Theft Waiver- THW        Optional   T   FFMR   15.00 EUR   1250.00 EUR
   Theft Waiver- THW        Optional   K   CCAR   9.00 EUR    900.00 EUR
   Theft Waiver- THW        Optional   J   LVMR   15.00 EUR   1250.00 EUR
   Theft Waiver- THW        Optional   Y   LDAR   23.00 EUR   1625.00 EUR

   Theft Waiver- THW        Optional   X   FDAR   20.00 EUR   1250.00 EUR

   Theft Waiver- THW        Optional   M   SWAR   12.00 EUR   1000.00 EUR
   Theft Waiver- THW        Optional   W   FDMR   20.00 EUR   1250.00 EUR
   Theft Waiver- THW           Optional    L    CDAR   10.00 EUR   1000.00 EUR
   Theft Waiver- THW           Optional   O     CTMR   12.00 EUR   1000.00 EUR
Third Party Liability - TPL   Mandatory   ALL   ALL
South Africa
Additional Driver Policy
The maximum number of additional drivers permitted per rental is unlimited. Additional drivers fee is ZAR 192.98 +
tax per driver per rental. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is 18 years for all car groups. There is no maximum rental age. Young drivers surcharge is
ZAR 144.74 + tax per driver per day, for drivers between 18-23 years of age.
Cross Border Policy
Prior autorisation is required for customer's wishing to cross the border. A fee of ZAR 482.46 + vat, is levied for
cars travelling into Botswana, Swaziland, Namibia and Lesotho and a fee of ZAR 1140.35 + vat applies for cross
border rentals into Mozambique and Zambia. Cross border travel is not permitted for the PDAR-FDAR car groups
into Mozambique and Zambia. Cross border travel is not permitted into Angola, Zimbabwe. Advance notice is
required for cross border travel and writted authorisation must be obtained from the rental location.
Delivery / Collection
During office Hours: Only available for some locations. ZAR 192.98 + tax up to 25Kms. The charge for each
additional KM is ZAR 8.77 + tax. Out of Hours: Only available for some locations. ZAR 368.42 + tax up to 25Kms.
The charge for each additional KM is ZAR 8.77 + tax.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of two years. An
international driving licence/permit from the customers current residence will be required for foreign customers.
One Way Rentals
Domestic one ways are charged at ZAR 657.89 + tax (ZAR 750.00 inc Tax). The charge will be confirmed at time
of reservation. Some domestic one ways are free of charge. Please see separate one way grid for details. One
ways are available for all cars and must be pre-booked. International One ways are allowed as follows: South Africa
to Swaziland = ZAR 701.75 + tax. South Africa to Botswana = ZAR 877.19 + tax South Africa to Namibia = ZAR
4385.96 + tax. South Africa to Lesotho = ZAR 800.00 + tax. One way drop offs are not permitted into Mozambique
or Zambia. There is a minimum rental of 1 day required for all one ways (domestic and international).
Out of Hours Policy
Not permitted.
Payment Policy
All major credit cards are accepted. (American Express/Diners Club/Mastercard/Visa). Debit cards are not
accepted. (Visa Delta/Switch). National vouchers are accepted. National chargecards are accepted. Travellers
cheques are accepted. Eurocheques are accepted. Cash rentals are not accepted. A credit card is always required
for deposits, and the deposit is held on the card until the vehicle is returned. The deposit required is the
excess/deductible amount, plus 1,500 ZAR for any additional days not covered by a voucher and fuel costs.
Refuelling Policy
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of
petrol or refuelling charges will apply.
Roadside Assistance
Assistance phone number: 0861 118 898 to be called in the event of breakdown or accident. Full details will be
provided to the customer upon arrival. A replacement car will be provided if necessary.
Special Equipment
Child infant seats (CSI) are available at a cost of ZAR 219.30 per rental. Suitability is 0-12 months. Age must be
indicated at time of booking. Child baby seats (CSB) are available at a cost of ZAR 219.30 per rental. Suitability is 1-
3 years. Age must be indicated at time of booking. Child toddler seats (CST) are available at a cost of ZAR 219.30
+ tax per rental. Suitability is 4-7 years. Age must be indicated at time of booking. A spare tyre is available at a cost
of ZAR 701.75 per rental. There is a replacement amount of ZAR 1228.07 + tax. Navigation system (NVS) is on
freesale at ZAR 60.53 plus tax per day. Mobile phones are available and the request for a mobile phone can be
sent with the reservation (add to remarks) & South Africa will make arrangements with Vodaphone. Mobile Phones
cannot be loaded in the system. Details as follows: - Phone & SIM Card: Daily Rental Rate: FREE, Theft Damage
Protection (TDP): R 9.95 per day, Monthly Rental Rate: R249.00 per month – Including TDP - SIM Card Only: Daily
Rental Rate: R 6.95 per day, Monthly Rental Rate: R189.00 per month - Call Rates: R2.40 per minute – Telkom
(Landline) and Vodacom (082), R2.60 per minute – MTN (083) and Cell C (084), From R4.39 depending on the
country being called, R7.90 per minute to the USA, UK, Germany, The Netherlands. - SMS/TEXT Messaging
Rates: R1.00 per SMS – Local, R2.00 per SMS – International. - Excess: Excess from R500 (depending on what
handset is rented) will be charged for lost, stolen or damaged handsets. Accessories are charged separately. SIM
cards that are lost, stolen or damaged will cost R 150.00. Please Note: Mobile Phone Rates are quoted and billed
in South African Rands and exclude tax. - Child toddler seats - Not available. - Child booster seats - Not available. -
GPS navigation - Not available. - Luggage racks - Not available. - Snow chains/tyres - Not available. - Ski
rack/Snow box - Not available. - Winter vehicles - Not available. Baby seats and spare tyres are not loaded in the
system. if the customer requires a baby seat or a spare tyre please add remarks on the reservation and request at
the rental counter. All special equipment is permitted for one way rentals in South Africa. All special equipment is
available on request, except for baby seats which are available on request at Lanseria Airport, Newcastle and
Umtaya Airport only and on freesale at all other locations in South Africa. All costs are excluding vat.
Surcharges
Airport surcharge - 11% + tax. Contract fee - ZAR 43.85 + tax (applies to all rentals). Tourism Levy - 1% + tax. A
claim handling fee of ZAR 482.46 + tax applies in the event of damage or loss (paid locally). Traffic Fine Handling
Fee - ZAR 192.98 + tax (paid locally if applicable). Vehicle Valet - ZAR 508.77 + tax (paid locally if applicable).
Tax
14 percent
South Africa
          Insurance Name               Mandatory or   Group   SIPP      Cost Per Day        Cost Per   Cost Per   Deductable
                                        Optional                                             Week       Month

   Collision Damage Waiver - CDW         Optional       E     PVMR   112.28 ZAR, excl vat                         9212.28 ZAR


   Collision Damage Waiver - CDW         Optional      O      PDAR   91.23 ZAR, excl vat                          7982.46 ZAR

   Collision Damage Waiver - CDW         Optional      A      ECMN   68.42 ZAR, excl vat                          6228.07 ZAR


   Collision Damage Waiver - CDW         Optional      W      SFMR   100.00 ZAR, excl vat                         9212.28 ZAR

   Collision Damage Waiver - CDW         Optional      H      FDAR   87.72 ZAR, excl vat                          7982.46 ZAR




   Collision Damage Waiver - CDW         Optional      B      CDMR   74.56 ZAR, excl vat                          6228.07 ZAR

   Collision Damage Waiver - CDW         Optional       S     IFMR   87.71 ZAR, excl vat                          7982.46 ZAR



   Collision Damage Waiver - CDW         Optional       F     SDAR   88.60 ZAR, excl vat                          6228.07 ZAR

   Collision Damage Waiver - CDW         Optional       T     EDMR   71.93 ZAR, excl vat                          6228.07 ZAR


   Collision Damage Waiver - CDW         Optional      C      CCMR   80.70 ZAR, excl vat                          6228.07 ZAR

   Collision Damage Waiver - CDW         Optional      D      IDAR   80.70 ZAR, excl vat                          6228.07 ZAR




   Collision Damage Waiver - CDW         Optional       X     CFMR   78.95 ZAR, excl vat                          6228.07 ZAR

  Personal Accident Insurance - PAI      Optional      ALL    ALL     7.02 ZAR, excl vat

Super Collision Damage Waiver - SCDW     Optional      B      CDMR   37.72 ZAR, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional      H      FDAR   46.49 ZAR, excl vat                             Zero




Super Collision Damage Waiver - SCDW     Optional      A      ECMN   35.96 ZAR, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional      O      PDAR   47.37 ZAR, excl vat                             Zero


Super Collision Damage Waiver - SCDW     Optional       E     PVMR   63.16 ZAR, excl vat                             Zero

Super Collision Damage Waiver - SCDW     Optional       X     CFMR   39.47 ZAR, excl vat                             Zero


Super Collision Damage Waiver - SCDW     Optional      W      SFMR   54.39 ZAR, excl vat                             Zero
Super Collision Damage Waiver - SCDW   Optional   C   CCMR   39.47 ZAR, excl vat       Zero




Super Collision Damage Waiver - SCDW   Optional   T   EDMR   37.72 ZAR, excl vat       Zero

Super Collision Damage Waiver - SCDW   Optional   F   SDAR   45.61 ZAR, excl vat       Zero



Super Collision Damage Waiver - SCDW   Optional   S   IFMR   43.86 ZAR, excl vat       Zero

Super Collision Damage Waiver - SCDW   Optional   D   IDAR   40.35 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   F   SDAR   52.63 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   W   SFMR   71.93 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   S   IFMR   58.77 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   T   EDMR   37.72 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   B   CDMR   37.72 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   D   IDAR   42.11 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   O   PDAR   71.93 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   H   FDAR   45.61 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   C   CCMR   37.72 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   E   PVMR   100.88 ZAR, excl vat      Zero

     Super Theft Waiver - STHW         Optional   A   ECMN   36.84 ZAR, excl vat       Zero

     Super Theft Waiver - STHW         Optional   X   CFMR   42.10 ZAR, excl vat       Zero

        Theft Waiver - THW             Optional   W   SFMR   59.65 ZAR, excl vat    9912.28 ZAR

        Theft Waiver - THW             Optional   T   EDMR   43.86 ZAR, excl vat    6228.07 ZAR

        Theft Waiver - THW             Optional   F   SDAR   52.63 ZAR, excl vat    6228.07 ZAR

        Theft Waiver - THW             Optional   A   ECMN   42.98 ZAR, excl vat    6228.07 ZAR
  Theft Waiver - THW           Optional   C     CCMR   48.25 ZAR, excl vat    6628.07 ZAR

  Theft Waiver - THW           Optional   X     CFMR   45.61 ZAR, excl vat    6228.07 ZAR

  Theft Waiver - THW           Optional   E     PVMR   69.30 ZAR, excl vat    9212.28 ZAR

  Theft Waiver - THW           Optional   H     FDAR   59.65 ZAR, excl vat    7982.46 ZAR

  Theft Waiver - THW           Optional   B     CDMR   44.74 ZAR, excl vat    6228.07 ZAR

  Theft Waiver - THW           Optional   S     IFMR   55.26 ZAR, excl vat    7982.46 ZAR

  Theft Waiver - THW           Optional   D     IDAR   47.36 ZAR, excl vat    6228.07 ZAR

  Theft Waiver - THW           Optional   O     PDAR   59.65 ZAR, excl vat    7982.46 ZAR

Third Party Liability - TPL   Mandatory   All    All   Included in the rate
Spain
Additional Driver Policy
The price per additional driver will be Euro 5.00 + VAT Per day, with a maximum charge of Euro 45.00 + VAT.
Maximum 3 additional drivers per rental. See Age Requirements for restrictions on car groups.
Age Requirements
CVMR. 25 years for PDMR and 23 years for all other car groups. There is no young drivers surcharge as young
drivers are not permitted, and no maximum age limit (subject to the driving licence expiration and licence
requirements).
Cross Border Policy
Vehicles are permitted to be driven into Portugal, Andorra & Gibraltar (no outside Spain insurance required).
Vehicles are also permitted to be driven into Austria, Germany, Belgium, France, Netherlands, Italy, Luxembourg,
Monaco & Switzerland (no other countries are permitted) but "OUTSIDE SPAIN INSURANCE" must be purchased
& costs are as follows: 1-10 days Euro 32.00 + VAT. 11-27 days Euro 59.00 + VAT. 28 days+ Euro 90.00 + VAT,
this is purchased at the counter. Customer MUST advise the car will be driven out of Spain at the point of contract,
in any case. Please be advised that the following areas in Germany: Berlin, Cologne and Hannover will require an
'Emissions Sticker' stating the emission of the vehicle intended to enter these areas. Without this sticker, the driver
of the vehicle will be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the
'Emissions Sticker', then this can be purchased at most garages.
Delivery / Collection
Collection: On request there is a Euro 17.00 + vat charge for collection within city limits. Out of City Limits:
Depending on the distance, the delivery/collection charge out of the city limits can be higher, please check at time
of booking. General Condition is: EUR 0.70 + VAT applicable for each km out of city limits, with a minimum amount
of EUR 47.00 + VAT. Out Of Hours: Delivery & Collection: as per the above PLUS the out of hours charge of Euro
45.00 + VAT.
License Requirements
Non-Roman script licences as well as all licences from countries out of the EU must have an International licence &
their licence from country of domicile. All drivers must have held their full licence for a minimum of two (2) years.
One Way Rentals
One ways are also allowed between Mainland and Sunbelt locations. One ways are not allowed between any other
Islands and Mainland or among Islands. For the Canary Islands one ways are allowed among the locations situated
into the same island. For the Balearics, one ways are not allowed to, from or between: Menorca Airport
(MAHT01/71), Ibiza Airport (IBZT01/71) & Palma Airport (PMIT01/71). All domestic one ways are free of charge
and must be a minimum of one rental day. One ways are to be pre-booked. International One Ways - Please
consult the International One Way Policy (IOWP). These groups are not allowed for International One Way rentals:
SVMR and FVMR.
Out of Hours Policy
An additional charge of Euro 45.00 + VAT applies for out of hours. After hours are on request only.
Payment Policy
All major Credit cards (VISA, AMEX, Master Card, Diners) are accepted. National Charge Cards and National
Vouchers are also accepted. Travellers Cheques and Eurocheques are not accepted. Cash rentals are not allowed.
An international valid credit card is required and a deposit on the credit card will be held. If cards do not permit
deposits, then charges will have to be made. A credit card is always required for deposits. The deposit will be the
estimated rental fees plus EUR 100.00, which is held on the credit card until the car is returned. See Refuelling
Policy for Fuel Deposits.
Refuelling Policy
For ATESA locations: Car is supplied with a full tank, the customer must return full or cost will be Euros 13.00 plus
VAT plus the price of missing fuel. For CICAR Locations: CICAR will often not supply the car with a full tank and
expects the customer to return the vehicle with the same amount of fuel.
Roadside Assistance
dial 90 215 2898. From any other country: dial + 34 91 594 9363 (24 hours). A replacement car will be provided if
necessary.
Special Equipment
Infant seat (CSI) Up to 9 Kg = Euro 5.00 per day plus tax, with a maximum of Euro 40.00 + tax per rental. On
Request. Child/Toddler seat (CST) up to 18 Kg = Euro 5.00 per day plus tax, with a maximum of Euro 40.00 + tax
per rental. On Request. Booster Seat (BST) from 18 Kg = Euro 5.00 per day plus tax, with a maximum of Euro
40.00 + tax per rental. On Request. Ski Rack (SKV) = Euro 43.00 per rental plus tax. On Request. Snow chains
(SNO) = Euro 43.00 per rental plus tax. On Request. Luggage rack (LUG) = Not Available. GPS = Euro 6.00 per
day plus tax, maximum of Euro 72.00 + tax. On Request. GPS is only available at the following locations: Madrid
Airport, Madrid Alcobendas, Madrid Atocha RRS, Barcelona Muntaner, Barcelona Airport, Barcelona Sants RRS,
Gerona RRS, Santander Airport, Bilbao Airport, Zaragoza, Zaragoza Airport, Zaragoza RRS, Alicante Airport,
Valencia Airport, Valencia RRS, Alicante RRS, Sevilla Airport, Malaga Airport, Sevilla Santa Justa RRS, Malaga
RRS, LA Coruña Airport, Vigo Airport, Santiago de, Compostela Airport, Asturias Airport, Palma de Mallorca
Airport. Additional charges may apply as follows: For one way rentals with GPS, there is an additional charge of
Euro 20.00 + tax (paid locally). If returning the car (with GPS) to an office outside the peninsula (outside Spain),
there is a charge of Euro 250.00 + tax (paid locally). Incase of Theft, loss, breakdown or breakage of the entire
accessory or GPS unit, there is a charge of Euro 250.00 + tax (paid locally). In case of Theft, loss, breakdown or
breakage of any other component of the GPS unit, there is a charge of Euro 30.00 + tax (paid locally). All
equipments require 24 hours advance notice. Children under 3 years must use a restraint system adapted to their
weight and size. For Children up to 3 years old, whose height is less than 150cm, it it mandatory for the use of
restraint system adapted to their weight and size or, at least the use of a seatbelt. We provide one fluorescent
jacket per rental as the law requires, non returned jackets are charged at 8.00 Euro. Emergency Triangles are also
Surcharges
Airport surcharge Euro 21.00 + Tax for the first rental day, plus Euro 1.75 + Tax for each additional day
Tax
Sales Tax 18% (Canaries only 13%). Please note, sales tax is calculated by the drop off date (not pick up date).
Spain
        Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                   Optional                                     Week       Month

  Collision Damage Waiver - CDW    Mandatory       P     IVMR   Included in                          665.00 EUR
                                                                    Rate

  Collision Damage Waiver - CDW    Mandatory       K     CDAR   Included in                          665.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory       E     CCAR   Included in                          665.00 EUR
                                                                    Rate


  Collision Damage Waiver - CDW    Mandatory      H      SDMR   Included in                          725.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory      C      CCMR   Included in                          665.00 EUR
                                                                    Rate




  Collision Damage Waiver - CDW    Mandatory      V      FVMR   Included in                          800.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory       F     IDMR   Included in                          725.00 EUR
                                                                    Rate




  Collision Damage Waiver - CDW    Mandatory      Q      CMMR   Included in                          665.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory       E     SDAR   Included in                          725.00 EUR
                                                                    Rate

  Collision Damage Waiver - CDW    Mandatory      D      CDMR   Included in                          665.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory       L     FFMR   Included in                          800.00 EUR
                                                                    Rate




  Collision Damage Waiver - CDW    Mandatory      M      SVMR   Included in                          800.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory      B      EDMR   Included in                          560.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory      O      MBMN   Included in                          560.00 EUR
                                                                    Rate
  Collision Damage Waiver - CDW    Mandatory       J     PDMR   Included in                          800.00 EUR
                                                                    Rate




  Collision Damage Waiver - CDW    Mandatory      A      EBMR   Included in                          560.00 EUR
                                                                    Rate
   Collision Damage Waiver - CDW       Mandatory   G     IWMR   Included in    665.00 EUR
                                                                    Rate


   Collision Damage Waiver - CDW       Mandatory   N     ITMR   Included in    800.00 EUR
                                                                    Rate
   Collision Damage Waiver - CDW       Mandatory   U     LVMR   Included in    800.00 EUR
                                                                    Rate

   Collision Damage Waiver - CDW       Mandatory   Z     IFMR   Included In    800.00 EUR
                                                                    Rate
   Collision Damage Waiver - CDW       Mandatory   W     SFMR   Included In    725.00 EUR
                                                                    Rate




   Collision Damage Waiver - CDW       Mandatory    L    IWAR   Included in    665.00 EUR
                                                                    Rate
   Collision Damage Waiver - CDW       Mandatory   N     IVAR   Included in    665.00 EUR
                                                                    Rate
  Personal Accident Insurance - PAI     Optional   ALL           7.50 EUR
Super Collision Damage Waiver - SCDW    Optional   ALL   ALL    6.39 - 13.90
                                                                    EUR
        Theft Protection - TP          Mandatory   E     CCAR   Included in    665.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   K     CDAR   Included in    665.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   U     LVMR   Included in    801.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   U     SDMR   Included in    725.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory    F    IDMR   Included in    725.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   C     CCMR   Included in    665.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   A     EBMR   Included in    560.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   B     EDMR   Included in    560.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory    J    PDMR   Included in    800.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   E     SDAR   Included in    725.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   V     FVMR   Included in    800.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   N     ITMR   Included in    800.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory    L    FFMR   Included in    800.00 EUR
                                                                    Rate
        Theft Protection - TP          Mandatory   Q     CMMR   Included in    665.00 EUR
                                                                    Rate
  Theft Protection - TP       Mandatory   P   IVMR   Included in   665.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   O   MBMN   Included in   560.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   M   SVMR   Included in   800.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   D   CDMR   Included in   665.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   G   IWMR   Included in   665.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   W   SFMR   Included in   800.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   Z   IFMR   Included in   800.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   L   IWAR   Included in   665.00 EUR
                                                         Rate
  Theft Protection - TP       Mandatory   N   IVAR   Included in   665.00 EUR
                                                         Rate
Third Party Liability - TPL   Mandatory        ALL
Swaziland
Additional Driver Policy
The additional driver charge is ZAR 130.00 per rental. There is no limit to the maximum number of additional
driver's allowed per rental.
Age Requirements
The minimum age is 19 years for all car groups. There is no maximum age limit. Young drivers charge - ZAR
120.00 per day for driver's aged 19 to 23 years.
Cross Border Policy
Africa: R450.00 Namibia: R450.00 Lesotho: R450.00 Mozambique & Zambia : R1000.00 Mozambique & Zambia:
Only car groups J/EDMN, T/EDMR, B/CDMR, C/CCMR & F/SDAR are allowed to cross into these countries.
African passport holders must have Directors approval for all rentals crossing these borders (all vehicle groups).
Written autorization must be requested at time of reservation for all cross border travelling. When the rental
commences in Swaziland, and damage to the car occurs in another country, the excess of that country for that
specific vehicle group will apply.
Delivery / Collection
In town (up to 25km) - ZAR 175.44. Out of Town - ZAR 175.44 plus ZAR 6.14 for each additional KM over 25 kms.
Not Available out of hours.
License Requirements
Minimum licence period is 2 years for all cars. An international driving permit is required - licences must be writtien
in English with photo ID.
One Way Rentals
Domestic one ways - Not available. International one ways are allowed as follows: Swaziland to Botswana: ZAR
877.19. Swaziland to Namibia: ZAR 4385.96. Swaziland to South Africa: ZAR 701.75. Swaziland to Lesotho: ZAR
800.00. One ways are not allowed to Mozambique. All cars allowed and min length of rental is 1 day.
Out of Hours Policy
Not Available
Payment Policy
Acceptable methods of payment are: Visa, Diners, MasterCard, Amex, National Vouchers, National Charge Card,
Travellers Cheques and Eurocheques. Cash is only accepted for car groups: CDMR, EDMN & EDMR. A deposit of
ZAR 2968.61 + 20% estimated rental charges applies, which is held on the credit card until the car is returned. The
deposit must be paid by credit card.
Refuelling Policy
Car is supplied with a full tank of fuel, and re-fuelled at the end of the rental. Customer will be charged for missing
fuel. A full tank of fuel can be purchased at the beginning of the rental, and then the customer can return the car
with an empty tank.
Roadside Assistance
There is a 24 hour phone number that can be found on the key ring of the car keys incase of accident or
breakdown. Full details will be given to the customer at time of pick up.
Special Equipment
Baby Seat - CSB (1 - 3 years) - ZAR 150.00 per rental. Infant Seat - Not Available Toddler Sea - Not Available All
equipment in on request and available at all locations and for all cars. Age of the child/ren must be provided at time
of reservation. Equipment is allowed for one way rentals.
Surcharges
Airport Charge: 9% Tourism Levy: 1% Contract Fee: ZAR 21.93
Tax
Zero
Swaziland
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW         Optional       T     EDMR    ZAR 63.16                           ZAR 5263.16


  CDW         Optional       J     EDMN    ZAR 60.53                           ZAR 5263.16

  CDW         Optional      O      PDAR   ZAR 121.93                           ZAR 6842.11


  CDW         Optional      C      CCMR    ZAR 71.05                           ZAR 5263.16
  CDW         Optional       F     SDAR   ZAR 118.42                           ZAR 5789.47




  CDW         Optional      B      CDMR    ZAR 65.79                           ZAR 5263.16

  CDW         Optional      D      IDAR    ZAR 71.93                           ZAR 5263.16


  CDW         Optional      H      FDAR   ZAR 110.53                           ZAR 6842.11

  CDW         Optional      A      ECMN    ZAR 60.53                           ZAR 5263.16


  CDW         Optional      W      CFND   ZAR 134.21                           ZAR 8421.05

  CDW         Optional      V      IMMR   ZAR 118.42                           ZAR 6842.11



  CDW         Optional       E     SVMD   ZAR 162.28                           ZAR 8421.05

  PAI         Optional      ALL    ALL     ZAR 7.02
 SCDW         Optional       J     EDMN    ZAR 31.57                            ZAR 0.00
 SCDW         Optional       F     SDAR    ZAR 40.35                            ZAR 0.00




 SCDW         Optional      O      PDAR    ZAR 41.23                            ZAR 0.00
 SCDW         Optional       T     EDMR    ZAR 33.33                            ZAR 0.00



 SCDW         Optional      B      CDMR    ZAR 33.33                            ZAR 0.00

 SCDW         Optional      C      CCMR    ZAR 35.09                            ZAR 0.00


 SCDW         Optional      W      CFND    ZAR 53.51                            ZAR 0.00
 SCDW         Optional      A      ECMN    ZAR 31.57                            ZAR 0.00



 SCDW         Optional      H      FDAR    ZAR 33.33                            ZAR 0.00

 SCDW         Optional      D      IDAR    ZAR 35.09                            ZAR 0.00

 SCDW         Optional      V      IMMR    ZAR 40.35                            ZAR 0.00
SCDW   Optional   E   SVMD   ZAR 65.79     ZAR 0.00

STHW   Optional   J   EDMN   ZAR 32.46     ZAR 0.00

STHW   Optional   T   EDMR   ZAR 33.26     ZAR 0.00

STHW   Optional   B   CDMR   ZAR 33.33     ZAR 0.00

STHW   Optional   O   PDAR   ZAR 75.44     ZAR 0.00

STHW   Optional   C   CCMR   ZAR 34.21     ZAR 0.00
STHW   Optional   F   SDAR   ZAR 50.88     ZAR 0.00

STHW   Optional   V   IMMR   ZAR 49.12     ZAR 0.00
STHW   Optional   A   ECMN   ZAR 32.46     ZAR 0.00

STHW   Optional   D   IDAR   ZAR 36.84     ZAR 0.00

STHW   Optional   H   FDAR   ZAR 63.16     ZAR 0.00
STHW   Optional   W   CFND   ZAR 83.33     ZAR 0.00

STHW   Optional   E   SVMD   ZAR 93.86     ZAR 0.00

THW    Optional   O   PDAR   ZAR 121.93   ZAR 6842.11

THW    Optional   J   EDMN   ZAR 37.72    ZAR 5263.16

THW    Optional   B   CDMR   ZAR 39.47    ZAR 5263.16

THW    Optional   F   SDAR   ZAR 92.98    ZAR 5789.47

THW    Optional   T   EDMR   ZAR 38.60    ZAR 5263.16

THW    Optional   C   CCMR   ZAR 41.23    ZAR 5263.16
THW    Optional   H   FDAR   ZAR 107.89   ZAR 6842.11

THW    Optional   E   SVMD   ZAR 157.89   ZAR 8421.05

THW    Optional   D   IDAR   ZAR 78.95    ZAR 5263.16

THW    Optional   W   CFND   ZAR 135.09   ZAR 8421.05

THW    Optional   A   ECMN   ZAR 37.72    ZAR 5263.16

THW    Optional   V   IMMR   ZAR 92.10    ZAR 6842.11
Sweden
Additional Driver Policy
Additional drivers charge is SEK 28.00 + tax per day, with a maximum charge of SEK 280.00 + tax per rental (10
days).
Age Requirements
Minimum rental age is: 18 years for car groups: ECMN-CDAR-CDMR-EDMR-IBMR. 24 years for car groups:
CWMR-FWMR-PWMR-SFMR-SVMR-SWMR-SDAR. There is no maximum rental age. There is no young drivers
surcharge in Sweden.
Cross Border Policy
Cross border travel is not permitted into Albania, Balearic Islands, Bulgaria, Canary Islands, Croatia, Czech
Republic, Estonia, Greece, Hungary, Republic of Macedonia, Latvia, Lithuania, Malta, Poland, Romania. No extra
documents or advance notice is required for cross border travel.
Delivery / Collection
During office hours only - delivery & collections to company addresses, train stations and hotels or where
Alamo/National is represented costs SEK 100.00 + tax per occasion (within 10Km). For delivery/collections over
10km or to places where Alamo/National is not represented costs SEK 100.00 + tax plus an additional SEK 27.00 +
tax for each additional km, over the first 10km.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of one year. An
international driving licence/permit is not required.
One Way Rentals
Oneway rentals are allowed on all cars except for SVMR, these cars are not bookable on oneway rentals at all. The
oneway fee in Sweden is 400,00 SEK + VAT. Oneways within in the same town is free of charge with a couple of
exceptions: Gothenburg Int Apt (GOTT01/71) to/from: Gothenburg City (GOTC01/71), Gothenburg Grafiska Vagen
(GOTC02/72), Molndal (GOTC03/73) and Gothenburg City Apt (GSET01/71) there is a oneway fee of 400,00 SEK
+ VAT. Malmo Sturup Apt (MMXT01/71) to/from: Malmo Caroli City (MMAC01/71) there is a oneway fee of 400,00
SEK + VAT. Stockholm Arlamda Apt (ARNT01/71) to/from: Stockholm Akalla (STOC07/78), Stockholm Hammarby
(STOC02/72), Stockholm Haninge (STOS01/71), Stockholm Jarva (STON03/73), Stockholm Ostermalm
(STOC04/74), Stockholm Taby (STOC05/79), Stockholm Ulvsunda (STOC06/76), Stockholm City Vasagatan
(STOC01/71) and Stockholm Bromma (BMAT01/71) there is a oneway fee of 400,00 SEK + VAT. Sweden is not
part of the international one way programme.
Out of Hours Policy
Out of hours pickups and returns are not permitted.
Payment Policy
accepted. National chargecards are not accepted. Cash rentals are not accepted. Travellers cheques are not
accepted. Eurocheques are not accepted. A credit card is always required for deposits, and the deposit is held on
the card until the vehicle is returned. The deposit required is the estimated rental charges plus 20 percent plus
2549.00 SEK.
Refuelling Policy
Customers must return the car with the same amount of fuel as time of pickup or refuelling charges will apply. The
price to refuel on return to the location will be approx 25 percent higher than a gas station pump price.
Roadside Assistance
All details will be provided to the customer at time of pick up.
Special Equipment
Infant Seat - CSI (1 - 3 years / 9 - 18kgs) - SEK 100.00 + tax per day, with a maximum charge of SEK 500.00 + tax
per rental. On Request and only available at Stockholm Arlanda (ARNT01/71). Toddler Seat - CST (4 - 7 years / 15
- 30kgs) - SEK 100.00 + tax per day, with a maximum charge of SEK 500.00 + tax per rental. On Request.
Luggage Rack - LUG - SEK 100.00 + tax per day, with a maximum charge of SEK 500.00 + tax per rental. On
Request. Navigation System - NVS - SEK 100.00 + tax per day, with a maximum charge of SEK 500.00 + tax per
rental and a replacement amount of SEK 3500.00 + tax. On Request. Snow Tires are mandatory during the winter
season (1st December to 1st May) and free of charge. - Child baby seats – not available. - Child booster seats –
not available. - Snow chains - not available. - Ski rack/snow box - not available. - Mobile phones - not available. All
equipment is available for all locations and car groups.
Surcharges
Airport fee is 200.00 SEK per rental, excl vat. Premium location surcharge is 224.00 SEK per rental, excl vat, at
Stockholm Vasagatan (STOC01/71) only. Environmental Fee is 22.00 SEK per day, excl vat. Congestion tax
applies in Stockholm and is charged to certain Swedish registered vehicles on each passage in and out of
Stockholm city centre between 6.30am and 6.29pm, Monday to Friday. Congestion tax does not apply on public
holidays, the day before a public holiday or during the month of July. Congestion tax is automatically registered at
control points at a cost of 10.00, 15.00 or 20.00 SEK, depending on the time of day, with a maximum charge of
60.00 SEK and an administration fee of 10 percent.
Tax
25%
Sweden
            Insurance Name                  Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                             Optional                                     Week       Month

Collision Damage Waiver - CDW (1-29 Days)     Optional      A      EWMR    88.00 SEK                            5600 SEK


Collision Damage Waiver - CDW (1-29 Days)     Optional       K     SDAR    88.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (1-29 Days)     Optional      H      CDAR    88.00 SEK                            5600 SEK



Collision Damage Waiver - CDW (1-29 Days)     Optional       J     SVMR    88.00 SEK                            8800 SEK

Collision Damage Waiver - CDW (1-29 Days)     Optional       L     ECMN    88.00 SEK                            5600 SEK



Collision Damage Waiver - CDW (1-29 Days)     Optional      D      SFMR    88.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (1-29 Days)     Optional      B      CDMR    88.00 SEK,                           5600 SEK




Collision Damage Waiver - CDW (1-29 Days)     Optional      G      SWMR    88.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (1-29 Days)     Optional       E     CWMR    88.00 SEK                            5600 SEK


Collision Damage Waiver - CDW (1-29 Days)     Optional      M      IBMR    88.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (1-29 Days)     Optional      U      PWMR    88.00 SEK                            5600 SEK




Collision Damage Waiver - CDW (1-29 Days)     Optional      N      FWMR    88.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (30 Days +)     Optional      A      EWMR    66.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (30 Days +)     Optional      B      CDMR    66.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (30 Days +)     Optional       K     SDAR    66.00 SEK                            5600 SEK




Collision Damage Waiver - CDW (30 Days +)     Optional      H      CDAR    66.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (30 Days +)     Optional      G      SWMR    66.00 SEK                            5600 SEK


Collision Damage Waiver - CDW (30 Days +)     Optional      D      SFMR    66.00 SEK                            5600 SEK

Collision Damage Waiver - CDW (30 Days +)     Optional       J     SVMR    66.00 SEK                            8800 SEK

Collision Damage Waiver - CDW (30 Days +)     Optional      M      IBMR    66.00 SEK                            5600 SEK
Collision Damage Waiver - CDW (30 Days +)   Optional    L    ECMN   66.00 SEK   5600 SEK




Collision Damage Waiver - CDW (30 Days +)   Optional   N     FWMR   66.00 SEK   5600 SEK

Collision Damage Waiver - CDW (30 Days +)   Optional   E     CWMR   66.00 SEK   5600 SEK




Collision Damage Waiver - CDW (30 Days +)   Optional   U     PWMR   66.00 SEK   5600 SEK

    Personal Accident Insurance - PAI       Optional   ALL    ALL   20.00 SEK

  Super Collision Damage Waiver - SCDW      Optional   ALL    ALL   88.00 SEK     Zero

       Theft Cover - TP (1-29 Days)         Optional   A     EWMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   D     SFMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional    J    SVMR   36.00 SEK   4400 SEK

       Theft Cover - TP (1-29 Days)         Optional    L    ECMN   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   G     SWMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   K     SDAR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   N     FWMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   B     CDMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   E     CWMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   H     CDAR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   U     PWMR   36.00 SEK   2800 SEK

       Theft Cover - TP (1-29 Days)         Optional   M     IBMR   36.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   D     SFMR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   B     CDMR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   A     EWMR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   G     SWMR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   H     CDAR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   N     FWMR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   K     SDAR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional    J    SVMR   27.00 SEK   2800 SEK

       Theft Cover - TP (30 Days +)         Optional   U     PWMR   27.00 SEK   2800 SEK
Theft Cover - TP (30 Days +)    Optional   M     IBMR   27.00 SEK     2800 SEK

Theft Cover - TP (30 Days +)    Optional    L    ECMN   27.00 SEK     2800 SEK

Theft Cover - TP (30 Days +)    Optional   E     CWMR   27.00 SEK     2800 SEK

 Third Party Liability - TPL   Mandatory   ALL    ALL   Included in
                                                          the rate
Switzerland
Additional Driver Policy
Additional driver CHF 11.00 + tax per driver, per day - same minimum age policy as for renter. A maximum of 3
additional drivers is permitted.
Age Requirements
Minimum rental age 25 years for car groups FA = FDAR, GR = PDAR, HR = LDAR, J4 = IFMR, S = FVMR, SA =
FVAR. Young Drivers between 21 and 24 years of age can only rent the following vehicles: A = MBMN, B = EDMR,
C = CCMR, D = IDMR, E = SDMR, CA = CDAR, DA = IDAR, EA = SDAR, CE = CWMR, DE = IVMR, and EE =
SWMR. Young Drivers surcharge - CHF 18.50 + tax per day. There is no maximum age policy.
Cross Border Policy
Republic, Estonia, Greece, Hungary, Lithuania, Serbia & Montenegro, Latvia, Poland, Romania, Macedonia, Slovak
Republic, Slovenia, Turkey and the Ukraine. For other countries see the IOWP (International one-Way
Programme).
Delivery / Collection
On Request only. When returning vehicle there is a Grace Period of 59 minutes, after that time there is a charge of
1 third of the daily charge.
License Requirements
Drivers must be in possession of a valid drivers licence held for at least 1 year. An International Drivers licence is
not required.
One Way Rentals
Domestic one-ways are free of charge and do not have to be pre-booked. All vehicles can be used for domestic
one-ways. International One Ways - Please consult the International One Way Policy (IOWP). These groups are
not allowed for International One Way rentals FVMR, FVAR, PDAR and LDAR.
Out of Hours Policy
All out of hours reservations are on a request basis only at a charge of CHF 30.00 for pick up between 23:30 –
24:00 and CHF 60.00 for pick up after 24:00.
Payment Policy
All major Credit cards - Visa, Diners, MasterCard, Amex. Cash rentals are allowed - but only on request - for
groups: MBMN, EDMR, CDMR, CDAR, CWMR, IDMR, IDAR, IVMR, SDMR, SDAR & SWMR only, Minimum
deposit CHF 900.00. Also acceptable are National charge cards, National vouchers. Travellers Cheques and
Eurocheques are NOT accepted. Two credit cards are required for the vehicle groups PDAR and LDAR. A deposit
of CHF 10,000.00 is held on the credit card when either these two vehicle groups is rented.
Refuelling Policy
The car is supplied with a full tank - return with a full tank or refuelling charges will apply. Pre-paid fuel option is
also available.
Roadside Assistance
vehicle will be supplied if necessary. ACCIDENTS: 1) Customers must call the police. 2) Fill in the blue European
Accident report. 3) Call the nearest National/Alamo rental location. A replacement vehicle will be supplied if
necessary.
Special Equipment
Child/Infant seat - CSI = CHF 60.00 per rental plus tax - deposit CHF 150.00 (Cash rentals: CHF 300.00) - On
Freesale. Toddler Seat - CST= CHF 60.00 per rental plus tax - deposit CHF 150.00 (Cash rentals CHF 300.00) -
On Freesale. Ski rack - SKV = CHF 55.00 per rental plus tax - no deposit required - On Freesale. Available for all
groups except MBMN. Available between 1st November and 15th April only. Winter Equipped Vehicle - (see Winter
fee in Surcharges) MANDATORY from 1st November to 15th April (includes winter tyres, snow chains, ice
scrapper). Child/Infant seat (CSI) - suitable for 0 - 1 year olds (0 - 13 Kgs) Toddler Seat (CST) - suitable for 1 - 7
year olds (9 - 18 Kgs) When renting child seats, the age of the child/children must be provided at time of
reservation. All special equipment except Winter Equipped Vehicle require 24 hours advance notice. All special
equipment are available for one ways. Mobile telephones are not available. This country is not required by law to
provide reflective jackets, but they can be purchased locally for CHF 10.
Surcharges
Airport surcharge is 19% plus tax on all charges except fuel. Vehicle Licence fee/road tax is CHF 4.75 per day plus
tax. Winter fee = (WIEV) CHF 9.00 per day plus tax - MANDATORY for all rentals from November 1st until April
15th (see Winter Equipped Vehicle in Special Equipment). Busing Cost - CHF 7,50 per rental plus tax, applicable at
Geneva Airport only.
Tax
7.6% (8% Effective from 1st January 2011)
Switzerland
           Insurance Name            Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                      Optional                                     Week       Month

     CDW - Collision Damage Waiver     Optional      HR     LDAR    CHF 40.00                           CHF 2000.00


     CDW - Collision Damage Waiver     Optional      EE     SWMR    CHF 30.00                           CHF 1750.00

     CDW - Collision Damage Waiver     Optional       S     FVMR    CHF 35.00                           CHF 2000.00




     CDW - Collision Damage Waiver     Optional      B      EDMR    CHF 27.00                           CHF 1500.00

     CDW - Collision Damage Waiver     Optional      A      MBMN    CHF 27.00                           CHF 1500.00



     CDW - Collision Damage Waiver     Optional      CA     CDAR    CHF 30.00                           CHF 1750.00

     CDW - Collision Damage Waiver     Optional      EA     SDAR    CHF 30.00                           CHF 1750.00


     CDW - Collision Damage Waiver     Optional      C      CDMR    CHF 27.00                           CHF 1750.00

     CDW - Collision Damage Waiver     Optional      SA     FVAR    CHF 35.00                           CHF 2000.00


     CDW - Collision Damage Waiver     Optional      DA     IDAR    CHF 30.00                           CHF 1750.00

     CDW - Collision Damage Waiver     Optional      DE     IVMR    CHF 30.00                           CHF 1750.00



     CDW - Collision Damage Waiver     Optional       E     SDMR    CHF 30.00                           CHF 1750.00

     CDW - Collision Damage Waiver     Optional      J4     FFMR    CHF 35.00                           CHF 2000.00


     CDW - Collision Damage Waiver     Optional      FA     FDAR    CHF 35.00                           CHF 2000.00

     CDW - Collision Damage Waiver     Optional      GR     PDAR    CHF 37.00                           CHF 2000.00




     CDW - Collision Damage Waiver     Optional      D      IDMR    CHF 30.00                           CHF 1750.00

     CDW - Collision Damage Waiver     Optional      CE     CWMR    CHF 30.00                           CHF 1750.00


          MC1 - Mastercover            Optional      C      CDMR    CHF 22.00

          MC1 - Mastercover            Optional      HR     LDAR    CHF 34.00



          MC1 - Mastercover            Optional      A      MBMN    CHF 20.00
  MC1 - Mastercover      Optional   EE   SWMR   CHF 26.00




  MC1 - Mastercover      Optional   GR   PDAR   CHF 32.00

  MC1 - Mastercover      Optional   J4   FFMR   CHF 32.00




  MC1 - Mastercover      Optional   E    SDMR   CHF 26.00

  MC1 - Mastercover      Optional   D    IDMR   CHF 24.00

  MC1 - Mastercover      Optional   EA   SDAR   CHF 26.00

  MC1 - Mastercover      Optional   DE   IVMR   CHF 20.00

  MC1 - Mastercover      Optional   S    FVMR   CHF 32.00

  MC1 - Mastercover      Optional   SA   FVAR   CHF 32.00

  MC1 - Mastercover      Optional   FA   FDAR   CHF 32.00

  MC1 - Mastercover      Optional   DA   IDAR   CHF 24.00

  MC1 - Mastercover      Optional   CE   CWMR   CHF 22.00

  MC1 - Mastercover      Optional   CA   CDAR   CHF 22.00

  MC1 - Mastercover      Optional   B    EDMR   CHF 20.00

MCP - Mastercover Plus   Optional   CE   CWMR   CHF 62.00

MCP - Mastercover Plus   Optional   GR   PDAR   CHF 89.00

MCP - Mastercover Plus   Optional   CA   CDAR   CHF 62.00

MCP - Mastercover Plus   Optional   DA   IDAR   CHF 64.00

MCP - Mastercover Plus   Optional   E    SDMR   CHF 66.00

MCP - Mastercover Plus   Optional   EE   SWMR   CHF 66.00

MCP - Mastercover Plus   Optional   J4   FFMR   CHF 87.00

MCP - Mastercover Plus   Optional   SA   FVAR   CHF 87.00

MCP - Mastercover Plus   Optional   EA   SDAR   CHF 66.00

MCP - Mastercover Plus   Optional   HR   LDAR   CHF 104.00

MCP - Mastercover Plus   Optional   D    IDMR   CHF 64.00

MCP - Mastercover Plus   Optional   S    FVMR   CHF 87.00

MCP - Mastercover Plus   Optional   A    MBMN   CHF 57.00

MCP - Mastercover Plus   Optional   FA   FDAR   CHF 87.00

MCP - Mastercover Plus   Optional   DE   IVMR   CHF 60.00
               MCP - Mastercover Plus                     Optional   C     CDMR   CHF 59.00

               MCP - Mastercover Plus                     Optional   B     EDMR   CHF 57.00

PAEC - Personal Accident and Personal Effects Coverage    Optional   ALL    ALL   CHF 8.00

                 TP - Theft Protection                    Optional   A     MBMN   CHF 10.00   CHF 1500.00
                 TP - Theft Protection                    Optional   C     CDMR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   J4    FFMR   CHF 20.00   CHF 2000.00

                 TP - Theft Protection                    Optional   CE    CWMR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   E     SDMR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   HR    LDAR   CHF 30.00   CHF 2000.00

                 TP - Theft Protection                    Optional   EA    SDAR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   GR    PDAR   CHF 20.00   CHF 2000.00

                 TP - Theft Protection                    Optional   DA    IDAR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   D     IDMR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   EE    SWMR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   B     EDMR   CHF 10.00   CHF 1500.00
                 TP - Theft Protection                    Optional   DE    IVMR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   CA    CDAR   CHF 10.00   CHF 1750.00
                 TP - Theft Protection                    Optional   FA    FDAR   CHF 20.00   CHF 2000.00

                 TP - Theft Protection                    Optional    S    FVMR   CHF 20.00   CHF 2000.00

                 TP - Theft Protection                    Optional   SA    FVAR   CHF 20.00   CHF 2000.00

               TPL - Third Party Liability               Mandatory   All    All
         WWI - Windscreens, Tyres And Glass               Optional   ALL    ALL   CHF 5.60
Tunisia
Additional Driver Policy
The additional driver charge is TND 10.00 + tax per day. There is no maximum number of additional drivers
allowed per rental.
Age Requirements
Minimum age requirements are as follows: 21 years for car groups: EDMR, CCMR, CDMR, IDMR, SDMR, ICMR.
23 years for car groups: SVMR. 30 years for car groups: PDMR, LDMR, FFMR, SCMR. There is no maximum age
and no young driver surcharge.
Cross Border Policy
Cross Border is not permitted.
Delivery / Collection
During Office Hours: Delivery & collection is free of charge upto 20 Kms. After 20Kms the charge is TND 30.00 +
tax. On freesale for: QIZC01, BJEC01, TOEC01 On request for: GAEC01, TUNS01, SFAC01, QSOC01, TBJC01,
TUNC02, TUNC04. Not available at any other locations. Delivery & Collection is not available out of hours
License Requirements
Driving licence must have been held for at least 3 years for ar groups PDMR, LDMR, FFMR, SCMR. Min 2 years
for SVMR & Minimum of 1 year for all other car groups. International Driving Permit is not required.
One Way Rentals
One Ways are allowed between the below locations for all cars. For rentals less than 3 days, the cost will be as
follows: Tunis / Tozeur - Tozeur / Tunis : 60 TND + tax Tunis / Djerba - Djerba / Tunis : 65 TND + tax Tunis /
Hammamet - Hammamet / Tunis : 25 TND + tax Tunis / Sousse - Sousse / Tunis : 35 TND + tax Tunis / Bizerte -
Bizerte / Tunis : 25 TND + tax Djerba / Tozeur - Tozeur / Djerba : 60 TND + tax Tunis / Sfax - Sfax / Tunis = TND
40.00 + tax Tunis / Tabarka - Tabarka / Tunis = TND 45.00 + tax Gabes - No one ways allowed. Free one ways
from 3 days. One ways must be pre-booked. International one ways are not allowed.
Out of Hours Policy
Not available.
Payment Policy
Charge Card & National Vouchers. Cash is also accepted. A deposit of TND 493 + 20% of the estimated rental
charges + tax is required, which will be held on the credit card until the car is returned. Deposit can also be paid in
cash.
Refuelling Policy
Refuelling charge is TND 200 per litre + 20% + tax.
Roadside Assistance
The Breakdown/Accident procedure will be advised to the customer at time of pick up, however, in case of an
accident, it is mandatory to complete an accident report. A replacement car will provided if necessary.
Special Equipment
Infant Seat (CSI) 0 - 12 months - TND 10.00 + tax per day - On Request & available for all cars. Infant seats are
not allowed for one way rentals. No other equipment available.
Surcharges
Airport Surcharge: TND 10.00 + tax per rental Stamp/Registration Fee: TND 5.00 + tax per rental.
Tax
18%
Tunisia
        Insurance Name              Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
                                     Optional                                     Week       Month

 Collision Damage Waiver - CDW       Mandatory             EDMR    6.00 TND                            1500.00 TND


 Collision Damage Waiver - CDW       Mandatory             CDMR    6.00 TND                            1500.00 TND

 Collision Damage Waiver - CDW       Mandatory             CCMR    6.00 TND                            1500.00 TND



 Collision Damage Waiver - CDW       Mandatory             ICMR    6.00 TND                            2000.00 TND

 Collision Damage Waiver - CDW       Mandatory             IDMR    6.00 TND                            2000.00 TND

 Collision Damage Waiver - CDW       Mandatory             SCMR    6.00 TND                            2000.00 TND

 Collision Damage Waiver - CDW       Mandatory             SVMR    6.00 TND                            2000.00 TND



 Collision Damage Waiver - CDW       Mandatory             SDMR    6.00 TND                            2000.00 TND

 Collision Damage Waiver - CDW       Mandatory             PDMR    6.00 TND                            2000.00 TND


 Collision Damage Waiver - CDW       Mandatory             FFMR    6.00 TND                            2000.00 TND

 Collision Damage Waiver - CDW       Mandatory             LDMR    6.00 TND                            2000.00 TND




Personal Accident Insurance - PAI     Optional             ALL     4.00 TND

      Theft Protection - TP           Optional             ALL     3.00 TND
Turkey
Additional Driver Policy
Additional Driver charge is EUR 7.00 plus tax per driver per day. Maximum 2 additional drivers allowed.
Age Requirements
Minimum rental age is 21yrs. For car groups IWMR, ICMR & ICAR the minimum age is 23 and for groups SDAR,
SDMR, SVMR & SCMR the minimum age is 25 years. There is no young drivers charge.
Cross Border Policy
Cars are not allowed to exit Turkey.
Delivery / Collection
Free of charge for pre-booked reservations within the city limits. Otherwise there is a charge of EUR 0.55 per km,
to the nearest National office. When returning a car there is a Grace Period of 59 minutes. In case of delay 1/3 of
the daily rental is charged for every excess hour. Delays after 3 hours pay the full daily rate
License Requirements
Full valid license that has been held for a minimum of one year
One Way Rentals
Domestic - free of charge between locations except for ALL one-ways to or from Gaziantep, Kayseri, Dalaman,
Marmaris and Nevsehir. Charges are 140,00 Euro + TAX. All One-ways are on request. International One Ways
are not permitted.
Out of Hours Policy
Available - there is no out of hours fee
Payment Policy
All major Credit cards are accepted. No Cash payments are allowed.
Refuelling Policy
Car is supplied with a full tank, return full or refuelling charges will apply.
Roadside Assistance
Emergency telephone number:- call 0212 663 7119 or 0212 663 5950
Special Equipment
Baby seat CSI = EUR 10.00 per day Luggage rack LUG= EUR 10.00 per day Snow chains SNO= EUR 5.00 per
day Mobile phone PHN = EUR 30.00 per day Mobile phones - 2.50 per unit, incoming calls free. GPS is available
on request for EUR 10 per day Exc VAT for all car groups. A deposit will be taken on a Credit Card and is only
availble at all Istanbul locations. All Special Equipment is on request only and is also PLUS TAX This country does
not provide reflective jackets and is not required by law to do so.
Surcharges
Airport Fee 8%
Tax
18%
Turkey
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW         Optional      K1     ICMR       13                                  500
  CDW         Optional      F1     CFMR       13                                  500
  CDW         Optional      M1     SVMR       15                                  600


  CDW         Optional      LA     SDAR       15                                  600
  CDW         Optional     KA1     ICAR       13                                  500
  CDW         Optional       E     CCMR       13                                  500
  CDW         Optional      L1     SCMR       15                                  600



  CDW         Optional      B      ECMR       13                                  500
  CDW         Optional      N      IWMR       13                                  500
  MC1         Optional      L1     SCMR       10
  MC1         Optional      M1     SVMR       10



  MC1         Optional     KA1     ICAR        8
  MC1         Optional      N      IWMR        8
  MC1         Optional      B      ECMR        8
  MC1         Optional      F1     CFMR        8
  MC1         Optional      LA     SDAR       10
  MC1         Optional      K1     ICMR        8
  MC1         Optional       E     CCMR        8
   PAI        Optional      L1     SCMR        6
   PAI        Optional      LA     SDAR        6
   PAI        Optional     KA1     ICAR        6




   PAI        Optional       E     CCMR        6
   PAI        Optional      B      ECMR        6
   PAI        Optional      N      IWMR        6
   PAI        Optional      F1     CFMR        6
   PAI        Optional      M1     SVMR       11
   PAI        Optional      K1     ICMR        6
Ukraine
Additional Driver Policy
The maximum number of additional drivers permitted per rental is two. Additional drivers fee is 5.00 EUR per day,
excl vat. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age is: 23 years for car groups EDMR-CCMR-CCAR-ICMR. 25 years for car groups FFAR-FVMR.
28 years for car groups LFAR. There is no maximum rental age. There is no young drivers surcharge.
Cross Border Policy
Cross border travel is not permitted.
Delivery / Collection
Delivery and collections are only permitted during office hours from Dnepropetrovsk airport at a cost of 20.00 EUR,
excl vat, within 20km of the location and 100.00 EUR, excl vat, upto 500km of the location. There is an additional
charge of 0.2 EUR, excl vat, for each additional km travelled over 20km and 500km. Delivery and collections are
not permitted for out of hours rentals.
License Requirements
Customers must present a full and valid driving licence which has been held for a minimum of two years for all cars
except the LFAR, which must be held for at least three years. An International driving licence/permit is not required.
One Way Rentals
One way rentals are permitted for all cars in the Ukraine. The minimum rental length for one way rentals is one day
and must be pre-booked in advance. International one way rentals are not permitted. One way rentals are
permitted at the following costs… Dnepropetrovsk Airport to Kiev, Kiev Airport, Odessa, Simferopol Airport, and
vice versa, at a cost of 100.00 EUR, excl vat. Dnepropetrovsk Airport to Lviv Lypynskoho, Lviv International Airport,
and vice versa, at a cost of 150.00 EUR, excl vat. Kiev Airport to Kiev, and vice versa, at a cost of 20.00 EUR, excl
vat. Kiev Airport and Kiev to Lviv Lypynskoho, Lviv International Airport, Odessa, and vice versa, at a cost of 100.00
EUR, excl vat. Kiev Airport and Kiev to Simferopol Airport, and vice versa, at a cost of 150.00 EUR, excl vat. Lviv
Lypynskoho and Lviv International Airport to Odessa, Simferopol Airport, and vice versa, at a cost of 150.00 EUR,
excl vat. Lviv Lypynskoho to Lviv International Airport, and vice versa, at a cost of 20.00 EUR, excl vat. Odessa to
Simferopol Airport, and vice versa, at a cost of 100.00 EUR, excl vat. Donetsk Airport to Dnepropetrovsk Airport
and Simferopol Airport, and vice versa, at a cost of 100.00 EUR, excl vat. Donetsk Airport to Kiev Airport, Kiev, Lviv
Lypynskoho, Lviv International Airport and Odessa, and vice versa, at a cost of 150.00 EUR, excl vat.
Out of Hours Policy
Out of hours pickups and returns are not permitted.
Payment Policy
All major credit cards are accepted (American Express/Mastercard/Visa). National vouchers are accepted. Diners
Club cards are not accepted. Debit cards are not accepted (Visa Delta/Switch). Cash rentals are not accepted.
Travellers cheques are not accepted. Eurocheques are not accepted. Two credit cards are required for car group
LFAR. A credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned.
The deposit required is 275.00 EUR plus 20 percent or the estimated rental charges.
Refuelling Policy
Alamo/National/Europcar will supply you a car with a full tank of petrol. customers must return the car with a full
tank of petrol or refuelling charges of 1.20 EUR per litre, excl vat, will apply.
Roadside Assistance
Roadside assistance is available for all rentals. The 24 hour roadside assistance emergency telephone number is
+380 44 238 2691. (All phone numbers are on the key chain and mentioned in the rental agreement). The Police
must be contacted in case of an accident. The customer will require a police accident report that must be provided
to the branch for insurance validation. A replacement car will be provided if necessary, depending on availability.
Special Equipment
There is a deposit of 90.00 EUR, which is required at the time of rental. Suitability is 0-12 months. Child baby seats
are available at a cost of 5.00 EUR per day, with a maximum charge of 30.00 EUR per rental. there is a deposit of
90.00 EUR, which is required at the time of rental. Suitability is 1-3 years. GPS Navigation systems are available at
a cost of 5.00 EUR per day. Winter tyres are mandatory between 15th November to 15th April and is included in
the rental rate. A hazard warning triangle, first aid kit and fire extinguisher are mandatory for all cars and are
provided free of charge. - Child toddler seats - not available. - Child booster seats - not available. - Luggage racks -
not available. - Snow chains/tyres - not available. - Ski rack/snow box - not available. - Winter equipped vehicles -
not available. - Mobile phones - not available. All special equipment are available on request only. All costs are
excluding vat.
Surcharges
Airport surcharge is 20.00 EUR per rental, excl vat.
Tax
20 percent.
Ukraine
      Insurance Name            Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                 Optional                                            Week       Month

Collision Damage Waiver - CDW    Mandatory      B      CCMR   10.00 EUR, excl vat                         250.00 EUR


Collision Damage Waiver - CDW    Mandatory      H      FFAR   12.00 EUR, excl vat                         420.00 EUR

Collision Damage Waiver - CDW    Mandatory      A      EDMR   9.00 EUR, excl vat                          250.00 EUR


Collision Damage Waiver - CDW    Mandatory      C      CCAR   10.00 EUR, excl vat                         250.00 EUR

Collision Damage Waiver - CDW    Mandatory      D      ICMR   10.00 EUR, excl vat                         250.00 EUR

Collision Damage Waiver - CDW    Mandatory       L     FVMR   14.00 EUR, excl vat                         420.00 EUR

Collision Damage Waiver - CDW    Mandatory       J     LFAR   18.00 EUR, excl vat                         750.00 EUR




     Theft Waiver - THW          Mandatory      D      ICMR   9.00 EUR, excl vat                          750.00 EUR

     Theft Waiver - THW          Mandatory      B      CCMR   9.00 EUR, excl vat                          750.00 EUR


     Theft Waiver - THW          Mandatory       L     FVMR   12.00 EUR, excl vat                         750.00 EUR

     Theft Waiver - THW          Mandatory       J     LFAR   15.00 EUR, excl vat                         2000.00 EUR




     Theft Waiver - THW          Mandatory      H      FFAR   10.00 EUR, excl vat                         950.00 EUR

     Theft Waiver - THW          Mandatory      C      CCAR   9.00 EUR, excl vat                          750.00 EUR

     Theft Waiver - THW          Mandatory      A      EDMR   8.00 EUR, excl vat                          750.00 EUR
United Arab Emirates
Additional Driver Policy
The maximum number of additional drivers permitted per rental is One. Additional drivers fee - 20.00 AED per
rental, excl vat. Rental conditions apply to all additional drivers.
Age Requirements
Minimum rental age - 21 years. Maximum rental age - 65 years. There is no young drivers surcharge.
Cross Border Policy
It is not permitted to cross the UAE border.
Delivery / Collection
Outside city limits (except Dubai to Dubai or Sharjah or Abu Dhabi) delivery charges of AED 150.00 apply for the
following locations: Abu Dhabi, Al Ain, Ajman, Umm Al-Quwain, Ras Al-Khaimah & Fujairah. This applies during
normal opening times and out of hours.
License Requirements
Any valid driving licence acceptable apart from those with endorsements and penalties. Drivers must be in
possession of a valid drivers licence held for at least 1 year. Visitors from UK, USA, France, Japan, Belgium,
Holland, Switzerland, Denmark, Germany, Italy, Sweden, Greece, Austria, Ireland, Spain, Norway, Turkey, Canada,
Poland, Korea, Finland, South Africa, Australia, New Zealand & Romania are allowed to drive in the UAE with their
local valid driving license. Visitors from Korea, Japan, Turkey & Greece are requested to have a translation of their
licenses approved by the Council/Embassy. An international driving permit is required for visitors from any other
country. UAE Driving License is required for renter's holding UAE Residence Visa.
One Way Rentals
All locations within the Emirates of Dubai free of charge. AED 150.00 applies for one ways outside of Dubai.
Out of Hours Policy
Out of hours service free of charge within the Dubai City limits.
Payment Policy
All major credit cards are accepted - Amex/Diners Club/MasterCard/Visa Traveller cheques are accepted. National
vouchers are accepted. Cash payments are not accepted. A credit card is always required for deposits, and the
deposit is held on the card until the vehicle is returned. The deposit required is 1.500 AED and is taken to cover any
excess or refuelling charges that may occur.
Refuelling Policy
Vehicle will be supplied full tank of fuel and should be returned full.
Roadside Assistance
A replacement vehicle will be supplied in the case of breakdown. In case of accidents 24 hour emergency number
provided on rental agreement and located within car. Drivers must first call the police to ensure report is gained at
scene of accident. National emergency number should be called to aid assistance during the police incident.
Failure to call police infringes country legal system.
Special Equipment
CSI - Infant Seat 15 AED per day maximum 100 AED - on request. CST - Child/Toddler seat 15 AED per day
maximum 100 AED - On request. From 1st April 2010: Portable GPS will be available at a cost of AED 25.00 per
day. On Request and available for all cars. All special equipment is allowed for one way rentals and requires 3 days
advance notice. This country does not provide reflective jackets and is not required by law to do so.
Surcharges
Airport Surcharge - 25.00 AED per rental, excl vat, from all airport locations except Dubai Airport Terminal 3, which
is 50.00 AED per rental excl vat. Airport Parking Charge - 25.00 AED per rental, at Dubai international airport only.
Tax
Zero
United Arab Emirates
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW         Optional      C      CCAR       25                                 1000


  CDW         Optional      M      FFAR       75                                 2000
  CDW         Optional      J1     PCAR       75                                 2000
  CDW         Optional       F     SCAR       40                                 1000
  CDW         Optional       E     ICAR       30                                 1000
  CDW         Optional      D      CDAR       30                                 1000
  CDW         Optional       P     PVAR       75                                 2000



  CDW         Optional      J2     PDAR       75                                 2000
  CDW         Optional       K     FVAR       50                                 2000




  CDW         Optional      A      ECMR       20                                  750
  CDW         Optional      H      FDAR       75                                 1500
  CDW         Optional      B      ECAR       25                                 1000
   PAI       Mandatory      ALL    ALL    Included in
                                            the rate
   TP        Mandatory      ALL    ALL    Included in
                                            the rate
United Kingdom
Additional Driver Policy
Additional driver charge is £4.16 per day + vat per additional driver, with a maximum charge of £41.61 + tax per rental
(10 days). Additional drivers must be over 21. All additional drivers must meet the age and license requirements set out
below.
Age Requirements
Minimum rental age is: 21 years for car groups: MCMN, MBMN, ECMN, CCMR, CDMR, IKMN, SKMN, EKMN. 23 years
for car groups: IDMR, CCAR, IVMR, IWMR, CWMR, SDAR, SDMR, IXAH & IXAR. 25 years for car groups: FCAR,
FVAR, FVMR, FWAR, PWAR, PDAR, LDAR, DTMR, DSMR, FKMN & OVMN. A young drivers surcharge applies as
follows: 21 - 24 years (inc) = £10.83 + tax per day. There is no upper age limit except at the following locations where the
maximum age limit is 75 years: Pembroke, Carmarthen, Plymouth, Exeter, Newquay and Taunton. Please Note: For
drivers aged between 21 and 25 (*21-23 years at London Croydon South & 21-30 years at Bradford), Mastercover Plus
(Risk Reduction Cover), Peace of Mind, Risk Reduction Cover Plus and Windscreen & Tyres Waiver cannot be
purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham,
London Marble Arch, London Kennington, London Croydon South* and Bradford. In these cases the full CDW/DW
excess is always applicable.
Cross Border Policy
Vehicles may be taken abroad but renters will be required to purchase Overseas cover (breakdown cover, VE103 and
Green Card) at a cost of GBP 64.99 including VAT (This applies to vehicles going to the Republic of Ireland also).
Written permission is required to take any vehicle outside of the UK. This should be obtained from the renting branch at
commencement of rental. Countries which you are allowed to travel to are: All EU countries, Norway, Switzerland,
Iceland, Liechtenstein, Gibraltar, Andorra, and San Marino. Cars may not be driven into any outside those listed above.
Minibuses cannot be taken out of UK Mainland.
Delivery / Collection
On request only. An additional Meet and Greet service is also available on request for an additional charge of £25.54 +
VAT. For all Meet and Greet bookings delivery and collection charges still apply. UK residents requesting Meet & Greet
are subject to an Equifax credit check. Non-UK resident inbound renters must produce a full valid licence and Passport.
Only acceptable method of payment: Credit or Debit Card. *Car group V5 - Minibus is only available and rented from
Heathrow, Gatwick and Kennington. For Gatwick, bookings to be sent to Crawley and for Heathrow, bookings to be sent
to Harlington who will deliver in to the airport. (*Min 5 days rental - *No One Way Rental - *Not to be taken outside the
UK)
License Requirements                                         y                                                    p
full valid license. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an International
Driving Licence will be required. A Passport must also be produced if not a UK resident. UK residents who hold the new
photo card licence must also present the paper counterpart at the start of the rental. Endorsements are only shown on
the paper counterpart so customers MUST produce both documents. Holders of the old style Uk paper licence must also
provide an additional form of photographic ID in the form of a Full Valid Passport, Armed Forces ID Card or a Police
Warrant Card, no other form of idenification will be accepted. UK residents that hold a non-EU licence may drive in the
UK for up to 12 months from the time you become resident. After 12 months your overseas licence will be deemed illegal
in the UK and it must be exchanged for the UK equivalent. UK residents that hold a non-UK EU licence, your License is
valid until the age of 70 or for 3 years after becoming a UK resident – whichever is longest. A renter holding a non-UK
licence must produce a full valid passport at time of rental. Holders of any licence that does not show the current
address must also produce proof of current address in the form of a Current Credit Finance Agreement, Current Utilities
Bill, or Current Bank Statement. When renting the OVMN, the driver must have the D1 classification on their driving
licence.
One Way Rentals
Domestic Retail One way rentals made in the U.K. are allowable. All consumer one way rental reservations for both
Alamo and National will carry a one-way charge, which will be dependant on the distance travelled. One- ways between
Mainland U.K. and Northern Ireland are permitted and cost as follows: £150.00 + VAT for Cars and £400.00 + VAT for
Vans. Please note: One way charges cannot be loaded by car group, therefore the highest price will always be quoted
on the reservation and this will be corrected at the counter if applicable. The following conditions apply for Northern
Ireland: People carriers (IVMR & FVMR) and automatic vehicles (CCAR, IXAR, SDAR, PDAR, PWAR, LDAR, IXAH) are
not allowed to be used for one way rentals from Northern Ireland to the Republic of Ireland or UK Mainland. GPS must
not be left in vehicles terminating in any location in the Republic of Ireland or UK Mainland stations. The full loss of
deposit will apply. One-ways are not permitted between the Mainland U.K. and the Republic of Ireland. One-Ways
between Derry and Belfast locations = £40.00 + VAT. One-ways between all other Northern Ireland locations are free of
charge. One-way rentals are permitted from any Northern Ireland location to the following locations in the Republic of
Ireland:- to Dublin = £150.00 + VAT. To: Cork, Knock and Shannon = £450.00 + VAT. All one way rentals to and from
UK Mainland into Northern Ireland are subject to availability. International one-ways are NOT permitted.
Out of Hours Policy
All Out of Hours reservations are on request and only available at In-terminal airport locations at a charge of £30.00 +
VAT. There is no Out of Hours service available at downtown locations, who will only accept bookings for during office
working hours. Out of hour returns are allowed at some locations (please refer to the additional information in the
locations section of Visionnet). Where a vehicle is returned outside office hours, the branch should confirm at pick-up the
procedure for returning the vehicle out of hours and the location of the key return box. All customers must be advised
that they remain liable for vehicle damage until the vehicle is checked in on the next working day. Please note that when
returning out of hours at Marble Arch additional charges may apply (see location information for details).
Payment Policy
National Charge cards, all major Credit cards and debit cards (including Maestro) and Cash payments permitted on all
car groups, except executive cars (FXAR & SSAR). Cash is not accepted at the following locations: Norwich Airport,
Humberside Airport, Doncaster Robin Hood Airport, Durham Tees Valley Airport & London City Airport. All locations
(excluding Norwich Airport, Humberside Airport, Doncaster Robin Hood Airport, Durham Tees Valley Airport & London
City Airport) within normal working hours will accept cash deposits providing the customer is a walk in. Travellers
Cheques are acceptable in £ sterling only. Customers will be charged for loss of vehicle keys @ £85.00. Renters will be
asked for the following deposits: 1) The estimated cost of the rental 2) A £250 Security Deposit. (The £250 deposit is not
linked to the amount of the renters damage or theft liability excess and is required on all rentals). Please note: All first
time consumer customers who present a foreign driving licence and have a UK address will be required to pay a deposit
of £500.00 (rather than £250.00). Cash renters resident in the U.K. will be subject to a credit check by Equifax, and must
provide either a NEW style driving licence complete with counterpart or an OLD style licence plus a full valid Passport.
Non-UK resident Inbound renters paying by cash will need to produce their passport, dated return flight ticket and full
driving licence that meets the criteria set out in the Licence requirements section. Cash renters cannot expect to receive
a refund of their deposits in cash. The refund will probably take the form of a Sterling cheque which will be posted to
their home address.
Refuelling Policy
All vehicles are supplied with a full tank of fuel and it is the customer's responsibility to return the vehicle full or pay for
any missing fuel at the end of rental. On rentals of 4 days or longer we recommend that you add the cost of a full tank of
fuel to our rental charges at time of pick up. This method eliminates the need for you to refuel the tank prior to
returning. The fuel amount charged at time of rental will be based on a market competitive price and the car model
rented. We are unable to issue a refund for unused fuel. A fuel deposit is not required.
Roadside Assistance
In case of breakdown or accidents, emergency telephone numbers can be found on the vehicle tax disc and key fob.
Cover is provided through either the AA or RAC, dependent on the vehicle manufacturer. Customers should call the
emergency number shown on their vehicle. Coverage is 24 hours a day, 7 days a week.
Special Equipment
GPS units are available at a cost of £8.32 + VAT per day with a maximum charge of £83.25 + tax per rental. A £150.00
deposit is required. GPS is available from all locations. Please refer to the One Way Rentals policy for details with
regards to GPS and one ways from Northern Ireland. Child/Infant seats (suitable for ages 9 months to 4 years old) are
available for a charge of £6.66 + VAT per day, with a maximum charge of £46.61 + VAT per rental. The child seat is the
Britax Freeway child seat, it is forward facing and approved to British Standards. A security deposit of £50.00 is required
for each seat, which will be refunded to the renter upon return of the child- check-in. Booster cushions are also available
at a cost of £2.91 + VAT per day, with a maximum charge of £20.36 + VAT per rental. Child seats/Booster Seats are on
freesale. Customers will be required to fit the child seat/booster seat themselves. This country does not provide reflective
jackets and is not required by law to do so.
Surcharges
Premium Location charge is 15% per rental, plus VAT (Includes – Aberdeen Apt, Belfast Int Apt, Belfast City Airport,
Belfast City, Birmingham Apt, Birmingham City, Blackpool Apt, Bournemouth Apt, Bournemouth City, Bradford, Bristol
Apt, Bristol City, Bristol North, Cardiff Apt, Cardiff City, Cardiff Vale, Dover, East Midlands Airport, Edinburgh Apt, Exeter,
Gatwick Apt, Glasgow Apt, Heathrow Apt, Humberside Apt, Inverness Apt, Inverness City, Leeds Bradford Apt, Liverpool
Apt, Liverpool East, London Barking, London Bayswater, London City Apt, London Croydon South, London Edgeware,
London Enfield, London Euston, London Finchley, London Fulham Broadway, London Harrow, London Kennington,
London Kensington, London Kings Cross, London Kingston Upon Thames, London Lewisham, London Marble Arch,
London North Cheam, London Orpington, London Park Royal, London Putney Bridge, London Richmond, London
Streatham, London Swiss Cottage, London Victoria, London Wandsworth, London Waterloo, London Woodford Green,
Luton Apt, Luton City, Manchester Apt, Manchester City, Newcastle Apt, Newcastle Central, Newcastle Gateshead,
Norwich Apt, Prestwick Apt, Salford, Southampton Apt, Southampton City, Stansted Apt, Swansea, Teeside Apt).
Vehicle Licence fee (RFT) £1.33 per day plus VAT. Congestion Charge is applicable in Central London, The charge is
payable daily Monday to Friday for each day that a vehicle moves within the zone. No charge is payable for vehicles if
they are parked for a full day(s) within the zone. The daily charge is GBP 8.00 if paid by midnight on the day of travel and
is payable either by phone, on the Internet or at selected retail outlets within the zone. The charge is GBP 10.00 if paid
by midnight on the following charging day (next day payment only available online or by phone). There is a fixed penalty
system that will issue fines of GBP 100.00 per day for non-payment. Marble Arch, London Bayswater, London Victoria
and London Waterloo are the only Alamo and National locations that fall into the Central London zone. If the customer
picks up a car from Marble Arch between Monday to Friday (07.00-18.00) inclusive, Alamo will offer to add the first day's
Congestion Charge fee to the rental agreement for their convenience. The customer will then be responsible for paying
the daily charge for all subsequent days (Saturday, Sunday and public holidays are exempt). For a customer picking up
a car from Marble Arch on a Saturday, Sunday or public holiday no Congestion Charge fee will be added to the rental
agreement for that first day. They will then be responsible for paying the fee for all subsequent chargeable days
(excluding Saturday, Sunday and public holidays). A smoking ban applies to all vehicles in the National/Alamo fleet.
From this date customers will not be permitted to smoke in any National/Alamo vehicle. Fail to adhere to acknowledge
the no smoking signs placed in the vehicles could be subject to a £50.00 fixed penalty notice. DVLA Check - £5.32 + tax
(paid locally) - Customers are only charged this fee when they do not have their full driving licence. A mileage charge no
longer applies in the UK.
Tax
20%
United Kingdom
            Insurance Name             Mandatory or   Group   SIPP      Cost Per Day       Cost Per   Cost Per   Deductable
                                        Optional                                            Week       Month

   Collision Damage Waiver - CDW/ DW     Optional      A      ECMN   GBP 5.00 - GBP 9.17                         GBP 550.00



   Collision Damage Waiver - CDW/ DW     Optional      A      MBMN   GBP 5.00 - GBP 9.17                         GBP 550.00

   Collision Damage Waiver - CDW/ DW     Optional       C     CCMR   GBP 5.00 - GBP 9.17                         GBP 550.00




   Collision Damage Waiver - CDW/ DW     Optional      D      IDMR   GBP 5.00 - GBP 9.17                         GBP 550.00

   Collision Damage Waiver - CDW/ DW     Optional       E     IWMR   GBP 5.00 - GBP 9.17                         GBP 550.00




   Collision Damage Waiver - CDW/ DW     Optional      G      PWAR   GBP 5.00 - GBP 9.17                         GBP 650.00

   Collision Damage Waiver - CDW/ DW     Optional       J     PDAR   GBP 5.00 - GBP 9.17                         GBP 650.00




   Collision Damage Waiver - CDW/ DW     Optional      M7     DSMR   GBP 5.00 - GBP 9.17                         GBP 650.00

   Collision Damage Waiver - CDW/ DW     Optional       J     LDAR   GBP 5.00 - GBP 9.17                         GBP 650.00




   Collision Damage Waiver - CDW/ DW     Optional      R      CDMR   GBP 5.00 - GBP 9.17                         GBP 550.00
Collision Damage Waiver - CDW/ DW   Optional   SH   IXAR   GBP 5.00 - GBP 9.17   GBP 650.00




Collision Damage Waiver - CDW/ DW   Optional   SH   IXAH   GBP 5.00 - GBP 9.17   GBP 650.00

Collision Damage Waiver - CDW/ DW   Optional   I    SDAR   GBP 5.00 - GBP 9.17   GBP 650.00




Collision Damage Waiver - CDW/ DW   Optional   Q    IVMR   GBP 5.00 - GBP 9.17   GBP 650.00

Collision Damage Waiver - CDW/ DW   Optional   S    SDMR   GBP 5.00 - GBP 9.17   GBP 650.00




Collision Damage Waiver - CDW/ DW   Optional   M4   DTMR   GBP 5.00 - GBP 9.17   GBP 650.00

Collision Damage Waiver - CDW/ DW   Optional   P    FVMR   GBP 5.00 - GBP 9.17   GBP 650.00




Collision Damage Waiver - CDW/ DW   Optional   V1   IKMN   GBP 5.00 - GBP 9.17   GBP 550.00

Collision Damage Waiver - CDW/ DW   Optional   V6   SKMN   GBP 5.00 - GBP 9.17   GBP 550.00



Collision Damage Waiver - CDW/ DW   Optional   U    CWMR   GBP 5.00 - GBP 9.17   GBP 550.00
       Collision Damage Waiver - CDW/ DW            Optional   V8    EKMN    GBP 5.00 - GBP 9.17    GBP 550.00




       Collision Damage Waiver - CDW/ DW            Optional   W     CCAR    GBP 5.00 - GBP 9.17    GBP 550.00

       Collision Damage Waiver - CDW/ DW            Optional         FKMN    GBP 5.00 - GBP 9.17    GBP 600.00




       Collision Damage Waiver - CDW/ DW            Optional         OVMN    GBP 5.00 - GBP 9.17    GBP 600.00

  Mastercover Plus (Risk Reduction Cover) - MCP     Optional   All    All   GBP 6.67 - GBP 12.50       Zero

              Peace of Mind - POM                   Optional   All    All   GBP 13.33 - GBP 22.50      Zero

           Peace of Mind Plus - SPOM                Optional   All    All   GBP 17.50 - GBP 26.67      Zero

         Risk Reduction Cover Plus - SRR            Optional   All    All   GBP 11.25 - GBP 16.67      Zero

Super Personal Accident and Baggage Cover - SPAEC   Optional   All    All         GBP 8.00

               Theft Waiver - THW                   Optional   B     ECMN    GBP 5.00 - GBP 9.17    GBP 550.00

               Theft Waiver - THW                   Optional   G     PWAR    GBP 5.00 - GBP 9.17    GBP 650.00

               Theft Waiver - THW                   Optional   D     IDMR    GBP 5.00 - GBP 9.17    GBP 550.00

               Theft Waiver - THW                   Optional   A     MBMN    GBP 5.00 - GBP 9.17    GBP 550.00

               Theft Waiver - THW                   Optional    J    LDAR    GBP 5.00 - GBP 9.17    GBP 650.00

               Theft Waiver - THW                   Optional    J    PDAR    GBP 5.00 - GBP 9.17    GBP 650.00
  Theft Waiver - THW          Optional    E     IWMR   GBP 5.00 - GBP 9.17   GBP 550.00

  Theft Waiver - THW          Optional    C     CCMR   GBP 5.00 - GBP 9.17   GBP 550.00

  Theft Waiver - THW          Optional     I    SDAR   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional    Q     IVMR   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional    W     CCAR   GBP 5.00 - GBP 9.17   GBP 550.00

  Theft Waiver - THW          Optional    R     CDMR   GBP 5.00 - GBP 9.17   GBP 550.00

  Theft Waiver - THW          Optional    M7    DSMR   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional    U     CWMR   GBP 5.00 - GBP 9.17   GBP 550.00

  Theft Waiver - THW          Optional    SH    IXAH   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional     S    SDMR   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional    P     FVMR   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional    SH    IXAR   GBP 5.00 - GBP 9.17   GBP 650.00

  Theft Waiver - THW          Optional    M4    DTMR   GBP 5.00 - GBP 9.17   GBP 650.00

Third Party Liability - TPL   Mandatory   ALL   ALL
  Value Cover - WTW           Optional    All    All        GBP 3.33            Zero
 Value Cover Plus - VCP       Optional    All    All        GBP 7.50            Zero
United Kingdom - Guy Salmon
Additional Driver Policy
Age requirements as per below and at an additional charge of £4.16 per day + tax, with a maximum charge of
£41.61 + tax per rental.
Age Requirements
The minimum rental age is 30 years with the exception of NSMR, RTAD, NTMR, UDAD, GDAD, GCAR, GFBD,
GDAR, GFDD, JTMR, WDAD and WCAR where min age is 25. There is no maximum age limit.
Cross Border Policy
Guy Salmon Vehicles may not be taken overseas.
Delivery / Collection
Delivery and Collections are available on request only and are subject to a charge. The charge amount depends on
the distance to be travelled. An additional Meet and Greet charge service is also available on request for an
additional charge of £25.54 + VAT. For all Meet and Greet bookings delivery and collection charges still apply.
License Requirements
Full UK licence that has been held for at least one year. Where new style photo driving licence is produced it must
be accompanied by paper counterpart showing any endorsements. Existing paper licences (which do show
endorsements) will be valid until their expiry date or until their details change. Licences issued overseas must be
clearly identifiable as a driving licence, otherwise an International Driving Licence will be required.
One Way Rentals
Domestic one ways are allowed between other Guy Salmon locations only. One way fee is £85.15 + tax.
International one ways are not allowed.
Out of Hours Policy
On request. at a charge of £10.00 + VAT. Meet and Greet service is on request only @ £25.54 + tax.
Payment Policy
Customers will be charged for loss of vehicle keys @ £85.00. PLEASE NOTE: A credit card is always required for
fuel deposit and Insurance Excess and is held on the credit card until the car is returned. Photographic proof of
identity will be required ie Passport. Charges will apply for the late return of vehicles, over 1 hour will be charged at
a daily rate.
Refuelling Policy
Car is supplied with full tank, return full or refuelling charges will apply, or utilize the fuel purchase option. If a
vehicle needs to be delivered to the pick up location from another branch, the customer is liable for the fuel costs
from the Guy Salmon location to the delivery address.
Roadside Assistance
In case of breakdown or accidents, emergency telephone numbers can be found on the vehicle tax disc and key
fob. Cover is provided through either the AA or RAC, dependent on the vehicle manufacturer. Customers should
call the emergency number shown on their vehicle. Coverage is 24 hours a day, 7 days a week and is included in
the rate for all rentals.
Special Equipment
Child/Infant seat CST = £6.66 + tax per day, with a maximum charge of £46.61 + tax per rental. We offer one type
of child seat, which is the Britax Freeway Child Seat, suitable for ages 9 months to 4 years. It is a forward facing
seat which is approved to British Standards. Booster seats BST = £2.91 + tax per day, with a maximum charge of
£20.36 + tax per rental. suitable for 4 - 12 year olds. All requests for a child/booster seat must be stated at the time
of reservation. A security deposit of GBP 50.00 is required which will be refunded to the renter provided that the
child/booster-seat is handed in at the rental-desk at check-in. GPS can be purchased at a cost of £8.32 + tax per
day, with a maximum charge of £83.25 + tax per rental. GPS comes as standard in all car groups except NTMR,
NSMR and RTAD. This country does not provide reflective jackets and is not required by law to do so.
Surcharges
A premium location charge is not applicable. Vehicle Licence fee (RTF) £1.33 per day + tax. There will be a
congestion fee charge of £8 between 07.00hrs and 18.30hrs Monday - Friday at the following London locations :-
London Marble Arch.
Tax
20%
United Kingdom - Guy Salmon
                Insurance Name                     Mandatory or   Group   SIPP     Cost Per Day     Cost Per   Cost Per   Deductable
                                                    Optional                                         Week       Month

         Collision Damage Waiver - CDW               Optional      All    All    GBP 4.57 - 8.32                          GBP 1250.00


     Mastercover (Risk Reduction Cover) - MC         Optional      All    All    GBP 6.66 - 12.49                         GBP 500.00

              Peace of Mind - POM                    Optional      All    All    GBP 12.91- 21.66                         GBP 500.00


 Super Personal Accident & Baggage Cover - SPAEC     Optional      All    All       GBP 5.83

               Theft Waiver - THW                    Optional      All    All    GBP 4.57 - 8.32                          GBP 1250.00

    Windscreen, Glass and Tyre Waiver - WWI          Optional      All    All       GBP 3.33                                 Zero
United Kingdom Islands - Guernsey
Additional Driver Policy
There is no limit to the maximum number of additional driver's and the same rental policy applies to additional
driver's as the main driver. The additional driver fee is £2.00 per driver, per day.
Age Requirements
The minimum age is 21 years for all cars. The Maximum age is 80 years for all cars. There is no young driver's fee.
Cross Border Policy
N/A
Delivery / Collection
During Office Hours: 08:00 Hrs to 12:00 Hrs or first flight until the last flight (approx 07:30 - 21:20 Hrs). Delivery and
Collection is not available out of office hours.
License Requirements
Minimum driving experience of 12 months on a full licence with no serious indorsements (drink driving & dangerous
driving etc). An international driver's licence is not required.
One Way Rentals
N/A
Out of Hours Policy
N/A
Payment Policy
Currency is Sterling. Acceptable methods of payment are: Visa, Diners, MasterCard, American Express and
Travellers Cheques (in Sterling). National Charge Cards, National Vouchers and Eurocheques are not accepted.
Credit card details are required for a security deposit (note the card will not be authorised).
Refuelling Policy
A half tank of fuel is supplied in every vehicle at the start of the hire. Customer's will be charge on collection for up
to half a tank of fuel according to the length of hire and category of vehicle. Hirers do not need to re-fuel prior to
returning the vehicle at the end of the rental.
Roadside Assistance
For breakdown there is a 24 Hour Service - Call: 01481 239 511. A replacement vehicle will be provided if
necessary. In case of an accident, phone the police and local rental office. A replacement vehicle will be provided
for breakdown's and accident's if necessary.
Special Equipment
Infant Seat - £3.00 per day Booster Seat (BST) - £1.50 per day Baby Seats are also available at a cost of £3.00 per
day, however they are not loaded in the system. If required, please add to the remarks on the reservation. Toddler
Seat - Not available All special equipment is on freesale with no advance booking hours and no deposit required.
Available for all car groups. It is compulsary to have child seats/child restraints. This country does not provide
reflective jackets and is not required by law to do so.
Surcharges
There is a Vehicle Licence Fee of £1.50 per day.
Tax
N/A
United Kingdom Islands - Guernsey
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW        Mandatory      B      ECMR                                        GBP 500.00


  CDW        Mandatory      C      CCMR                                        GBP 500.00
  CDW        Mandatory      A      MCMN                                        GBP 500.00
  CDW        Mandatory      C      EDMR                                        GBP 500.00
   PAI        Optional      ALL     ALL    GBP 1.00
 SCDW         Optional      ALL     ALL    GBP 5.00
United Kingdom Islands - Isle of Man
Additional Driver Policy
There is no limit to the maximum number of additional driver's and the same rental policy applies to additional
driver's as the main driver. The additional driver fee is £10.00 + tax per driver, per day.
Age Requirements
The minimum age is: 21 years for car groups: MCMN, ECMN and EDMN. 23 years for car groups: CDMN &
CCMN. 25 years for all other cars. The Maximum age is 85 years for all cars. A young driver's charge applies as
follows: 21 - 22 year olds = £14.95 + tax per day, 23 - 24 year olds = £9.95 + tax per day.
Cross Border Policy
With prior agreement, cars can be taken via ferry to UK mainland only at an additional cost of £20.00 + tax. Cars
are covered by insurance whilst on the ferry.
Delivery / Collection
During Office Hours: Available on request only to/from anywhere in the Isle of Man for an additional cost of £5.00 +
tax per delivery/collection. Not available out of hours.
License Requirements
CD45/50/60/70 endorsements will require a minimum of 5 years from the date of conviction. Cars will not be
rented to customers with a UT offense code. UK residents must produce both the photocard and
counterpart licence. A DVLA check will be completed on incomplete or expired licences. An international licence is
not required.
One Way Rentals
Domestic - Not applicable as there is only one location. International - not allowed.
Out of Hours Policy
Out of hours pick ups are available on request only at an additional cost of £30.00 + tax. Out of hours returns are
also allowed.
Payment Policy
Acceptable methods of payment are: Visa, MasterCard, American Express, Maestro/Visa Debit, National Charge
Cards and National Vouchers. Eurocheques, Travellers cheques, Diners and Cash are not accepted. A deposit of
£250.00 is required, which is held on the credit card until the car is returned. A credit card is always required fro
deposits.
Refuelling Policy
All vehicles are supplied with £8.00 of fuel (inc tax) at the beginning of the rental. This amount is charged and all
vehicles are to be returned empty. No refund is issued for fuel remaining in the vehicle at the end of the rental.
Roadside Assistance
In case of breakdown, there is a breakdown assistance number on the key fob. A replacement car will be provided
if necessary (during office hours). In case of an accident, the driver must not admit to any liability at the scene.
They should collect details from the other party and witnesses. The hirer should also notify the Alamo/National
location as soon as possible and complete an accident report form. Fault accidents where a vehicle is damaged in
excess of £1500.00 will not be provided with a replacment car.
Special Equipment
Infant Seat (0 - 12 months) - CSI - £20.00 + tax per rental. Toddler Seat (1 - 3 years) - CST - £20.00 +
tax per rental. Booster Seat (4+ years) - BST - £20.00 + tax per rental. GPS - £8.47 + tax per day. No maximum
charge. All special equipment is available for all cars on request with 7 days advance notice required. No deposit
necessary. It is compulsary to have child seats/child restraints. This country does not provide reflective jackets and
is not required by law to do so.
Surcharges
None applicable.
Tax
17.5% (20% from 4th January 2011)
United Kingdom Islands - Isle of Man
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month
  CDW       MANDATORY       ALL    ALL                                         GBP 600.00


   SC        OPTIONAL       ALL    ALL     GBP 16.98                              Zero
 SCDW        OPTIONAL       ALL    ALL     GBP 8.47                            GBP 100.00



 TCDW        OPTIONAL       ALL    ALL     GBP 14.43                              Zero
   TP       MANDATORY       ALL    ALL                                         GBP 600.00


  TPL       MANDATORY       ALL    ALL     GBP 2.45                               Zero
United Kingdom Islands - Jersey
Additional Driver Policy
There is no limit to the maximum number of additional driver's and the same rental policy applies to additional
driver's as the main driver. The additional driver fee is £2.00 + tax per day, per driver.
Age Requirements
The minimum age is 21 years for all cars. The Maximum age is 80 years for all cars. There is no young driver's fee.
Cross Border Policy
N/A
Delivery / Collection
During Office Hours: 08:00 Hrs to 12:00 Hrs or first flight until the last flight (approx 07:30 - 21:20 Hrs). Delivery and
Collection is not available out of office hours.
License Requirements
Minimum driving experience of 12 months on a full licence with no serious indorsements (drink driving & dangerous
driving etc). An international driver's licence is not required.
One Way Rentals
N/A
Out of Hours Policy
N/A
Payment Policy
Currency is Sterling. Acceptable methods of payment are: Visa, Diners, MasterCard, American Express and
Travellers Cheques (in Sterling). National Charge Cards, National Vouchers and Eurocheques are not accepted.
Credit card details are required for a security deposit (note the card will not be authorised).
Refuelling Policy
A half tank of fuel is supplied in every vehicle at the start of the hire. Customer's will be charge on collection for up
to half a tank of fuel according to the length of hire and category of vehicle. Hirers do not need to re-fuel prior to
returning the vehicle at the end of the rental.
Roadside Assistance
For breakdown there is a 24 Hour Service - Call: 01534 747 770. A replacement vehicle will be provided if
necessary. In case of an accident, phone the police and local rental office. A replacement vehicle will be provided
for breakdown's and accident's if necessary.
Special Equipment
Infant Seat - £3.00 + tax per day Booster Seat (BST) - £1.50 + tax per day Baby Seats are also available at a cost
of £3.00 + tax per day, however they are not loaded in the system. If required, please add to the remarks on the
reservation. Toddler Seat - Not available All special equipment is on freesale with no advance booking hours and
no deposit required. Available for all car groups. It is compulsary to have child seats/child restraints. This country
does not provide reflective jackets and is not required by law to do so.
Surcharges
There is a Vehicle Licence Fee of £1.50 + tax per day.
Tax
3%
United Kingdom Islands - Jersey
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per Week   Cost Per   Deductable
  Name       Optional                                                     Month

  CDW        Mandatory      A      MCMN                                             GBP 500.00


  CDW        Mandatory      B      ECMR                                             GBP 500.00
  CDW        Mandatory      C      EDMR                                             GBP 500.00
  CDW        Mandatory      D      CCMR                                             GBP 500.00
   PAI        Optional              ALL    GBP 1.03
 SCDW         Optional              ALL    GBP 5.15
United Kingdom Islands - Shetland
Additional Driver Policy
Additional drivers charge is £2.17 + tax (£2.50 inc tax) per day (per additional driver) up to 7 days. Additional
drivers are free of charge for hires over 7 days. A maximum of 4 drivers allowed per rental.
Age Requirements
The minimum age requirements are as follows: 21 years for car groups: MCMN, MCAN, MDMN, CDMR, CCMR,
CDAR, SDMR & SWMR. 25 years for car groups: LVMR, PVMR, OVMR, FVMR & SVMR. The maximum age limit
is 75 years for all cars. There is no young drivers charge.
Cross Border Policy
Vehicles are permitted to travel to Shetlands outer Isles and the UK Mainland (via car ferries) without incurring any
extra cost or requiring any extra documentation. Travel outside the UK but within Europe, is also allowed but there
is a charge for Green Card and European Breakdown Cover dependant on countries to be visited.
Delivery / Collection
During office hours: Delivery and collection meet & greet at Tingwall Airport is £4.35 + tax (£5.00 inc tax) each way.
Delivery and collection meet & greet at Scatsta Airport is £8.70 + tax (£10.00 inc tax) each way. Within town is free
of charge (within 5 km radius). All other delivery/collections are to be arranged at time of hire. Delivery &
Collections out of hours are charged at £21.74 + tax (£25.00 inc tax).
License Requirements
A full valid driving licence must have been held for at least 2 years prior to rental. For minibus rentals (LVMR,
PVMR & OVMR), the driver must hold the D1 category on their licence. An international driving permit is not
required - a valid driving licence plus passport is accepted.
One Way Rentals
Domestic one way rentals are allowed between all Shetland locations and cost £8.70 + tax (£10.00 inc Tax).
International one ways are not permitted.
Out of Hours Policy
Out of hours pick-ups are allowed at a cost of £8.70 + tax (£10.00 inc tax). This service is available on freesale.
Out of hours drop-offs are also allowed at no extra cost - there are drop boxes at all locations.
Payment Policy
Cash, Diners, Travellers Cheques and Europcheques are not accepted. Please note there is a 5% charge if paying
with Amex. There is no deposit taken, however the renter's credit card details are held until the car is returned and
checked.
Refuelling Policy
All vehicles are supplied with a full tank of fuel. The customer must return it with a full tank otherwise there is a one
off re-fuelling charge of £8.00 inc tax. Unlike mainland UK, there are no 24hr fuel stations in the Shetlands. If the
customer fails to refuel the vehicle during a normal working day (08:00 to 18:00) they will be charged the refueling
charge because they could have fueled the vehicle. If they’re returning the vehicle outside any fuel station opening
times, it clearly wouldn’t be fair to charge the customer as they had no means of obtaining fuel.
Roadside Assistance
Customers should call 01595 692075 which is diverted to an emergency line for out of hours assistance, allowing
the staff to arrange assistance as required.
Special Equipment
Infant Seat (CSI) - £2.17 + tax (£2.50 inc tax) per day, with a maximum charge of £15.22 + tax (£17.50 inc tax) per
rental. (Age/weight range - TBC). Toddler Seat (CST) - £2.17 + tax (£2.50 inc tax) per day, with a maximum charge
of £15.22 + tax (£17.50 inc tax) per rental. (Age/weight range - TBC). Booster Seat (BST) - £1.74 + tax (£2.00 inc
tax) per day, with a maximum charge of £12.17 + tax (£14.00 inc tax) per rental. (Age/weight range - TBC).
Navigation System (NVS) - £17.39 + tax (£20.00 inc tax) per rental. All equipment is on request and available at all
locations. If any equipment type is damaged or lost, then full replacement costs will be sought from customer.
Surcharges
There are no additional surcharges.
Tax
17.50% (20% from 4th January 2011)
United Kingdom Islands - Shetland
Insurance   Mandatory or   Group   SIPP   Cost Per Day   Cost Per   Cost Per   Deductable
  Name       Optional                                     Week       Month

  CDW         Optional             CDAR    GBP 5.50                            GBP 250.00


  CDW         Optional             CCMR    GBP 5.50                            GBP 250.00
  CDW         Optional             FVMR    GBP 5.50                            GBP 500.00



  CDW         Optional             SVMR    GBP 5.50                            GBP 500.00
  CDW         Optional             LVMR    GBP 5.50                            GBP 500.00



  CDW         Optional             MCAN    GBP 5.50                            GBP 250.00
  CDW         Optional             PVMR    GBP 5.50                            GBP 500.00




  CDW         Optional             OVMR    GBP 5.50                            GBP 500.00
  CDW         Optional             SDMR    GBP 5.50                            GBP 250.00



  CDW         Optional             MCMN    GBP 5.50                            GBP 250.00
  CDW         Optional             MDMN    GBP 5.50                            GBP 250.00


  CDW         Optional             CDMR    GBP 5.50                            GBP 250.00
  CDW         Optional             SWMR    GBP 5.50                            GBP 250.00


  CDW         Optional      V8     EKMN    GBP 5.50                            GBP 250.00
  CDW         Optional      V1     IKMN    GBP 5.50                            GBP 500.00



  CDW         Optional      V6     IKMR    GBP 5.50                            GBP 500.00
  CDW         Optional      V2     OVMR    GBP 5.50                            GBP 500.00




   PAI        Optional             CDMR    GBP 2.95
   PAI        Optional             MDMN    GBP 2.95


   PAI        Optional             CCMR    GBP 2.95
   PAI        Optional             MDMN    GBP 2.95




   PAI        Optional             MCAN    GBP 2.95
   PAI        Optional             SDMR    GBP 2.95
PAI   Optional   CDAR   GBP 2.95
PAI   Optional   MCMN   GBP 2.95
PAI   Optional   SVMR   GBP 4.95
PAI   Optional   SWMR   GBP 2.95
PAI   Optional   OVMR   GBP 4.95
PAI   Optional   PVMR   GBP 4.95
PAI   Optional   FVMR   GBP 4.95
PAI   Optional   LVMR   GBP 4.95

				
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