1404 Eastview St * Fort Worth, TX 76134 * 817-707-9664 * firstname.lastname@example.org
with cross-browser compatibility. Basic understanding of PHP
Proficient with Microsoft Office, Dreamweaver, Adobe Photoshop,
and many more software/online applications.
Working knowledge of RSS, Blogs and SEO Practices
Excellent written, verbal and problem-solving skills
General knowledge of Windows operating systems and good
troubleshooting skills for PC and small networks
EXPERIENCE: 11/2008 – Present Brighter Image Fort Worth, TX
Web Developer – www.professionalteethwhitening.com
Design, develop, and execute site architecture and navigation
including redesigns and upgrades. Ensure site is optimized for search
and cross-browser compatible. Email Marketing on a weekly basis.
2/2001 - Present REACH, Inc Fort Worth, TX
Web Consultant – www.reachcils.org
Worked closely with Online Coordinator and Staff to ensure site is
updated. Maintain and provide ongoing design of the websites
newsletters, banners and seasonal content events using CSS, HTML
07/2006 – 09/2008 Dallas Morning News Dallas, TX
Implement, maintain and enhance Web products and content for
dallasews.com, as well as its subsidiary and 3rd-party sites, under
deadline conditions. Build new and enhance current sections of the site
as needed. Troubleshoot problems for internal and external customers
9/2005 –9/2006 Xtreme Solutionz Fort Worth, TX
Web Consultant – Contract Position
Establish client goals and build websites according to those goals.
Maintain and provide ongoing design of the website as necessary.
9/2004 – 10/2005 RadioShack Fort Worth, TX
Daily work consists of building and publishing daily and weekly
promotional content for radioshack.com using Dreamweaver, HTML,
EXPERIENCE: 1/2002 – 9/2004 RadioShack Fort Worth, TX
Senior Computer Operator - Monitor IBM S/390, Tandem, and
OpenView consoles to ensure successful completion of routine console
traffic during all hours; evaluate and determine course of action to be
followed during shift operations when problems occur.
Help Desk - Technician with experience in diagnosing and resolving
technical problems in a corporate network. Knowledge of Windows
2000, Windows XP, Microsoft Office, Microsoft Outlook, Active
Directory (passwords), Internet access and hardware/peripherals.
Customer Service - Ensures users receive prompt, effective, and
courteous service though telephone calls and email. Demonstrate the
ability to independently recognize, isolate, and resolve complex
technical problems. Quickly learn new applications and communicate
technical knowledge to end users at all levels.
Corporate Store Support - Responsible for monitoring, upgrading, and
maintaining RadioShack store connectivity to the intranet and internet
via phone support, troubleshoot connectivity issues with Cable, DSL,
ISDN, and Frame. Provide support for RadioShack’s Retail Services
field techs performing store installations.
3/1999 – 1/2002 Iron Mountain Richland Hills, TX
Technical Support Representative
Provide first line support for all computer hardware and software
related issues, for both the employees and customers. Complete
monthly and quarterly maintenance and upgrades on all computer
equipment as needed.
EDUCATION: 7/1999 Education America Fort Worth, TX
Associates of Applied Science in Computer Information Systems