VIEWS: 2 PAGES: 2 CATEGORY: Social Sciences POSTED ON: 6/14/2011
Just as a soft voice often quiets a louder one, countering stressed-out citizens with a calm, professional, low-key demeanor may help, and it certainly won't hurt. When the economy is better, police departments can cash in those "good will" chips they've earned by virtue of their putting the public's mood in the proper perspective. Tomorrow those chips could buy higher salaries, more positions and new equipment.
O N Y O U R W AT C H A FRESH APPROACH TO MANAGEMENT
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