Docstoc

rma

Document Sample
rma Powered By Docstoc
					                                                                      BRAND GOLF RETURN AUTHORIZATION REQUEST
                                                                           RA # Expires 15 days after it is issued
                  RA Request Submit Date:                                                   Account name:
                              Contact Name:                                               Contact #/e-mail:
                                  Sales Rep:



                   Return Type                       Type of Goods                                      Preferred Method for Credit                         Additional Information
                   Return                        Un-Used                                            Apply to Account
                   Exchange                      Defective                                          Apply to Credit Card Used
                                                                                                    Product of Equal Value




                                                                                   PRODUCT INFORMATION
                                                                                                                                 Total
Sales Order #                    Item Name                          Item #             Color             Size     Quantity    Invoice Cost                  Reason for Return




           ALL Returns must have an Brand Golf RMA
           number to be accepted. Please mail your return to:
           Brand Team Golf
           15865 SW 74th Ave, Suite 110
           Tigard , OR 97224
Customer satisfaction is our guarantee. One of the many ways we work to ensure you are happy with your order is we will accept defective returns and/or unwanted products
that are in the same salable condition as it was received. To assist us with processing your request in a timely manner please follow the below guidelines:
1. PLEASE make sure to include your sales order number; supplied in your confirmation response.


June                                                                                              RAR                                                                                1
2. No returns will be received nor processed without a pre-approved Brand Golf RMA number. Complete this form and email to: ras@brandathletics.net for a RMA number.

3. Returned products will need to be sent back to the below address within 30 days of original invoice date.
4. There will be a 15% restocking fee added to each returned (order) if not a defect or Nike golf error.
5. Please be sure to include the completed return form along with product. Shipping charges will be covered for Brand Golf created issues or defective products.
It is your responsibility to cover shipping charges for exchanges and/or unwanted products.
6. We will NOT accept returns for products that have been customized/altered; worn or soiled nor non-defective and no longer available.
All products returned as defective will be inspected by Nike Quality and confirmed. If the product is deemed non-defective it will be returned without issuing credit.
If a refund is to be issued, a credit will be applied to your account in the same form of payment as the original order and can take up to 4 weeks for completion.




June                                                                                                 RAR                                                                 2

				
DOCUMENT INFO