In hindsight, Naisbitt was quite prescient, and I learned a lot from him (please recall that this was before the massive proliferation of personal computers, e-mail, the Internet, Websites, and streaming media). [...] the speed of change and improvements will increase. "Follow the sun" strategies are now the norm in many industries and sectors; indeed, such technological innovations as geospatial positioning systems allow for the customization and localization of services on a global scale.
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