Course Schedule LSU ProfeSSionaL DeveLoPment(1)

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					Course Schedule |                                                                                                    LSU ProfeSSionaL DeveLoPment

Business & Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3                                        CompTIA Certifications .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .37
Seminars for Challenging Times .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3                                          A+  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .38
Business & Technical Communication  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5                                                    Network+  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .38
  Business Communication Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6                                                   Security+  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .38
Business Project Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                                        Desktop Support Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .39
  Business Project Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                                                           Geographic Information Systems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .39
Accounting/Finance .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10
                                                                                                                                                   Industry Certifications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .41
  Accounting Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10
                                                                                                                                                   Microsoft  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .41
Purchasing & Supply Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .11
                                                                                                                                                     Microsoft Certified Application Specialist (MCAS)  .  .  .  .  .  .  .  .28
  Purchasing & Supply Management Certificate  .  .  .  .  .  .  .  .  .  .  .11
                                                                                                                                                     Microsoft Certified Desktop Support Technician (MCDST)  .  .47
Human Resource Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .13
                                                                                                                                                     Microsoft Certified Systems Administrator (MCSA) .  .  .  .  .  .  .  .41
  Human Resource Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .13
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
Train the Trainer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14
                                                                                                                                                       in Microsoft SQL Server 2005  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .41
Business Skills Courses .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .15
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
Leadership, Management & Supervision .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .17
                                                                                                                                                       in Microsoft SQL Server 2005 Business Intelligence  .  .  .  .  .42
  Management & Leadership Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .17
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
                                                                                                                                                       in Windows Vista – Configuration  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .42
Certificate Programs
                                                                                                                                                     Microsoft Certified Technology Specialist (MCTS)
Accounting Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .10
                                                                                                                                                       in Windows Server 2008  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .42
Business Communication Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6
                                                                                                                                                     Microsoft Certified Systems Engineer (MCSE)  .  .  .  .  .  .  .  .  .  .  .  .43
Business Project Management Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7
                                                                                                                                                     Microsoft Certified Trainer (MCT)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .48
Database Development Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .36
Desktop Applications Specialist Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .26                                                       Engineering & Architecture .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .49
Desktop Support Specialist Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .39                                                  Engineering & Technology  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .50
Human Resource Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .13                                                            Engineering Reviews .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .50
Management & Leadership Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .17                                                     Petroleum Workforce Development  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .51
Medical Coding Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .66                                 Gulf South Rotating Machinery Symposium  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .50
 .NET Programming Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34
Paralegal Studies Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .62                                   Architecture  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .52
Purchasing & Supply Management Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .11                                                                Sustainable Design Practice  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .52
Web Design Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31                            Autodesk Software Courses  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .52
Web Development Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31
                                                                                                                                                   Safety Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .53
Computer & Information Technology .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .27                                                              The Essentials of Baseline Risk Analysis .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .53
Business & Office Applications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .30                                     Certified Occupational Safety Specialist (COSS)  .  .  .  .  .  .  .  .  .  .  .  .54
Desktop Applications Specialist Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .26
Microsoft Certified Application Specialist Program  .  .  .  .  .  .  .  .  .28                                                                    Environmental Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .56
                                                                                                                                                   Asbestos Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .58
Microsoft Office  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .27
                                                                                                                                                   Lead Paint Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .60
  Word  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .27
  Excel  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .28
                                                                                                                                                   Paralegal Studies Program  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .62
  PowerPoint  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .28
  Outlook .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .29        Medical Coding Program  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .66
  Access  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .29
Business Applications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .30                         Test Preparation
Web Design & Development  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31                                        Engineering Reviews .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .50
                                                                                                                                                   Notary Public Preparatory Course  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .64
  Web Design Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31
                                                                                                                                                   CLA/CP Review Course  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .65
  Web Development Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31
                                                                                                                                                   CPC Prep Exams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .68
Programming .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34
  .NET Programming Certificate  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .34                                           Additional Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .69
Database Development  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .36                                Location Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .69
  Database Development Certificate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .36                                                 Registration Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .70




                                                                                                                                                                                                     LSU CONTINUING EDUCATION                                       •   FALL 2009                       1
           To register or for information call 225-578-2500




Tools for                                                     What’s new in
Changing                                                      Professional Development

Times!                                                        Business & Management:
                                                              • Seminars for Challenging Times (Page 3)

In today’s uncertain business environment one                 • Business Communication Certificate (Page 6)
                                                              • Business Project Management Certificate (Page 7)
thing is certain — change.
                                                              • Management & Leadership Certificate (Page 17)
LSU is committed to providing you with the latest tools you
                                                              Computer & Information Technology:
need to stay ahead in a rapidly changing world . We invite    • Database Development Certificate (Page 36)
                                                              • Desktop Applications Specialist Certificate (Page 26)
you to select from our comprehensive listing of courses in
                                                              • Desktop Support Specialist Certificate (Page 39)
this bulletin which contains an array of new courses and      • Geographic Information Systems (GIS) (Page 39)

certificate program offerings . If you are wondering what to   • Microsoft Certified Technology Specialist (MCTS)
                                                               in Microsoft SQL Server 2005 (Page 41)
take, let us help you choose the course or program that’s     • Microsoft Certified Technology Specialist (MCTS) in Microsoft

right for you .                                                SQL Server 2005 Business Intelligence (Page 42)
                                                              • Microsoft Certified Technology Specialist (MCTS) in Windows
Call us for further information at 225-578-2500.               Vista – Configuration (Page 42)
                                                              • Microsoft Certified Technology Specialist (MCTS) in Windows
                                                               Server 2008 Network Infrastructure Configuration (Page 42)

       LSU Certificate Programs                               • Microsoft Certified Desktop Support Technician
                                                               (MCDST) (Page 47)
                                                              •  .NET Programming Certificate (Page 34)
If you’re interested in pursuing a new career,
advancing in your current field or expanding your              Architecture:
knowledge, consider an LSU certificate program.                • Sustainable Design Practice (Page 52)
These noncredit, non-degree programs, developed by            • Autodesk Software Courses (Page 52)
academic specialists and experienced professionals,
offer planned sequences of courses ideal for people           Safety Management:
who want to acquire an in-depth background in a               • The Essentials of Baseline Risk Analysis (Page 53)
particular field without pursuing a formal degree              • Certified Occupational Safety Specialist (Page 54)
program . The courses are open to all people, not
                                                              Some of our most popular programs include:
just those enrolled in the certificate programs .
                                                              • Business Communication Program (Page 6)
                                                              • Business Project Management Program (Page 7)
                                                              • Management & Leadership Program (Page 17)
    Continuing Education Units (CEUs)                         • Accounting Specialist Program (Page 10)
                                                              • Purchasing & Supply Management Program (Page 11)
CEUs are a nationally recognized method of
                                                              • Human Resource Management Program (Page 13)
documenting the duration and quality of
                                                              • Microsoft Office (Page 27)
noncredit course work. One CEU is equal to 10
                                                              • Web Design / Web Development Program (Page 31)
class hours of participation in a qualifying educational
                                                              • Microsoft Certified Systems Engineer (Page 43)
activity . A record of your CEUs is maintained by LSU
                                                              • Certified Occupational Safety Specialist Program (Page 54)
Continuing Education, and transcripts may be requested
                                                              • Paralegal Studies Program (Page 62)
by contacting us at 225-578-2500 .
                                                              • Medical Coding Program (Page 66)
                                                              • Notary Public Preparatory Course (Page 64)




2     LSU CONTINUING EDUCATION   •   FALL 2009
                                                                        Register online at www.outreach.lsu.edu




Business &                                                                    visit our Web site for the most up-to-date
                                                                              information including program dates and

Management                                                                    more detailed course descriptions at
                                                                              www.outreach.lsu.edu


NEW! Seminars for                                                         in strategic planning, sales, sales management and operations
Challenging Times                                                         management in telecommunications, high-tech healthcare, food
                                                                          processing and other industries . His most recent assignments
A series of one-day interactive seminars designed to provide you          include assisting small businesses and global companies in the U .S .
with practical information you can put to use immediately to              and abroad in Brazil, Canada, and South Korea in implementing
help build and grow your business .                                       strategic plans, market research, sales training and sales productivity
                                                                          programs . He earned his MBA at the University of Cincinnati, and he
      For more information, contact Lisa Verma at                         is a Certified Strategic Planner and a National Career Development
      225-578-4316 or lverma@outreach.lsu.edu.                            Association (NCDA) Certification Instructor Facilitator and Job
                                                                          Performance Improvement Coach .
Getting the Marketing Results You Need in                                 Course Code: PBtSa                 fee: $375              CeUs: 0.7
Today’s Economy
                                                                          Session 09-1: Sept . 1; Tue .; 8:30 A .M .-4:30 P .M . (1 mtg .)
Today’s economy has created sales and marketing challenges like
we’ve never faced before . What worked last year and the year
                                                                          Selling Effectively in Tough Times
before probably doesn’t work as well or at all today . Today’s
marketer has to be far more swift and specific in action, and             No matter how great your product or service is, or how talented
customer-oriented than ever before . For many of us, this will            a salesperson you are, you will not be able to meet your sales
require a significant shift in how we approach marketing our              goals in today’s tough financial times if you cannot tell your
products or services . This one-day workshop is designed to help          customers how what you’re selling will truly benefit them . Learn
you successfully make the shift no matter how small or large it           how to gain business from new customers and increase your
may need to be .                                                          business with existing customers even when they say, “no, I can’t
                                                                          see spending money right now .”
How you will benefit:
• Enhance your ability to develop and implement true customer-            This one-day sales training workshop will better equip you to
  based marketing strategies—especially those not based on                develop presentations that truly show the value of your products
  “price” alone .                                                         or services to customers and how to create a real need in their
• Enhance your ability to develop and implement programs and              minds to buy . You will learn how to enhance your ability to
  strategies that get “real” data from customers .                        create a specific sales plan to achieve your sales goals and
• Enhance your ability to learn what creates value in your                influence the right buyers and close the sale with ease .
  customers’ minds in these difficult times .
• Enhance your ability to develop the best tools and strategies           How you will benefit:
  your sales team needs to be successful .                                • Develop a master plan to manage the sales process.
• From the point-of-view of your customer, really learn what              • Productively manage your time, territory and sales calls to
  differentiates your company and its products or services from             get results .
  the competition .                                                       • Win the confidence and trust of prospects by learning as much
                                                                            as possible about their needs as quickly as possible .
What you will cover:
                                                                          • Use enhanced fact-finding techniques to move customers down
• Developing a high impact customer-based marketing message.                the sales process .
• Understanding how customers think and process marketing                 • Effectively communicate your product/service superiority.
  messages—what works and what doesn’t .
                                                                          • Uncover customer resistance and overcome objections—getting
• Determining what customers really need to hear—market                     them to buy even in tough times .
  research techniques that get real results .
                                                                          • Know when—and how—to close the sale before customers
• Identifying 5 things you can do tomorrow to generate leads.               change their minds .
• Using enhanced competitive analysis to gain more business.
• Creating value to enhance your pricing.                                 What you will cover:

• Effectively building marketing strategies into your sales efforts.      • Planning—using competitive analysis to gain more business.
                                                                          • How to use today’s economic challenges to get customers
This workshop is ideal for:                                                 to buy .
Business owners, sales and marketing professionals, and others            • Matching your sales approach to the personality style of
who are facing challenges in developing and implementing                    our customer .
marketing strategies that get results in these tough                      • Developing new business while maintaining existing accounts.
economic times .
instructor: E . J . Smith, MBA, has more than twenty years experience                                          444 Continued on next page


                                                                                                     LSU CONTINUING EDUCATION          •   FALL 2009   3
             To register or for information call 225-578-2500




444 Continued from previous page                                       • How to effectively “qualify” prospects and convert them
                                                                         into customers .
• Upselling existing customers and expanding your product base.
                                                                       • Effectively using basic project management principles
• Proactively managing potential customer buying objections              successfully .
  and concerns .
                                                                       • How to collaborate and form alliances with other consultants.
this workshop is ideal for:                                            • Overcoming the challenges of working from your home.
New sales professionals with minimal sales experience and              • Tools and resources for your consulting business.
veterans who want to enhance their skills for selling in tough         instructor: E . J . Smith, management consultant .
economical times as well as sales managers who want to learn
additional sales training techniques and coaching techniques .         Course Code: PBtSC                 fee: $375              CeUs: 0.7
                                                                       Session 09-1: Oct . 15; Thu .; 8:30 A .M .-4:30 P .M . (1 mtg .)
instructor: E . J . Smith, management consultant .
Course Code: PBtSB                fee: $375              CeUs: 0.7     How to Successfully Transition from Employee to
Session 09-1: Sept . 2; Wed .; 8:30 A .M .-4:30 P .M . (1 mtg .)       Independent Contractor
                                                                        Have you thought about becoming an independent contractor?
How to Build and Grow a Successful                                      …But you just aren’t sure how to get started or make it grow.
Consulting Business                                                                  Here’s where you can learn how…
      Have you thought about starting a consulting business?
                                                                       Many organizations today have found it very beneficial to use
    …But you just aren’t sure how to get started or make it grow.      recently retired or laid-off staff employees as independent
                 Here’s where you can learn how…                       contractors or consultants . The challenge quite often for someone
                                                                       who has worked for a company at one time as an employee
This one-day hands-on workshop provides you the unique chance
                                                                       is how to successfully make the transition from employee to
to learn directly from a successful consultant who worked on
                                                                       independent contractor or consultant .
projects all over the United States and abroad . You will be able
to interact and ask questions to help you better understand what       This one-day hands-on workshop provides a solid foundation to
it takes to be a successful consultant . In addition to planning and   help you launch a second career as an independent contractor
assessment tools, you’ll receive free Excel Templates, PowerPoint      or consultant with your former employer . Activities include
Templates, and Worksheets you can put to use immediately to            personal assessments, role-play, case studies and other exercises .
help build and grow your consulting business .                         In addition to planning and assessment tools, you’ll receive
                                                                       free Excel Templates, PowerPoint Templates, and Worksheets
Here’s a complete description of what we’ll cover:                     you can immediately use to build and grow your independent
It is extremely rewarding when it is accomplished . As a               contracting business .
consultant, I’ve worked on small local projects and as well as
large international projects with corporate giants such as AT&T,       as a participant you will explore:
Genzyme Genetics, and Halliburton and universities such as the         • The psychological transition from employee to contractor
University of New Orleans, LSU, and Auburn University . I want to        or consultant .
share with you what I’ve learned over the last twenty years to         • The “politics” of being a contractor or consultant versus being
help you find the success you’re looking for and minimize your           an employee .
headaches along the way .                                              • How to consult—a close look at the internal consulting process.
                                                                       • Business structure and tax considerations for independent
as a workshop participant you will explore:                              contractors .
• Personal assessment tools—how to determine your talents and          • Understanding contracts, letters of agreement, fees, taxes, and
  develop your skills to succeed in consulting .                         insurance needs .
• Problem-solving, decision making and goal setting tools and          • What makes a good independent contractor—consulting skills
  techniques every consultant should know .                              and behaviors .
• How to create and maintain a professional image as a                 • Key problem-solving, decision-making and goal setting
  consultant .                                                           techniques .
• Legal structure and tax considerations for consultants.              • Selling your services to your former employer.
• Common insurance needs and requirements for consultants.             • Basic “do’s and don’ts” of consulting.
• Common fee structures and when and how to use them.                  • Defining expectations (yours and your former employer’s).
• Setting and achieving realistic and critical goals.                  • The basics of project management for independent contractors.
• How to make sure you get paid for your services.                     • Effective tools and resources for independent contractors
• Selling your services—basic consultative selling techniques.           and consultants .
• Marketing strategies for consultants.                                instructor: E . J . Smith, management consultant .
• When to do pro bono (free) work to build your                        Course Code: PBtSD                 fee: $375              CeUs: 0.7
  consulting business .
                                                                       Session 09-1: Nov . 17; Tue .; 8:30 A .M .-4:30 P .M . (1 mtg .)



4      LSU CONTINUING EDUCATION        •   FALL 2009
                                                                Register online at www.outreach.lsu.edu




Business & Technical Communication

                                                                  • Questions that require “yes” or “no” answers or basic
 NEW! Spanish in the Workplace                                      information responses .
                                                                  • Simple statements to help you relay directions and
                                                                    information .
 Spanish is spoken more than any other foreign language           • How to use a Spanish /English dictionary effectively.
 within our nation’s borders . With the increase of Hispanic      Key benefits of participation:
 workers in the area and in the country, knowing a little
                                                                  • Increased employee satisfaction.
 bit of Spanish can prove helpful . Knowing job-specific
                                                                  • Improved communications and teamwork.
 Spanish can help you to improve your communication,
 teamwork, and increase efficiency . This course is focused       • Greater efficiency and productivity.
 on vocabulary, expressions that can be used on a daily           Course Code: PDLSW                fee: $450                 CeUs: 1.2
 basis for your job, and pronunciation . You will learn           Session 09-3: Oct . 6-22; Tue . & Thu .; 2:30-4:30 P .M .
 questions that require “yes” or “no” answers or basic            (6 mtgs .)
 information responses . You will be able to use simple
                                                                  Custom Designed Programs:
 statements and relay directions and information . Class
 sizes are limited to provide more one on one attention           We will custom design this program and others for
 and to address individual vocabulary needs . Speaking            your company’s specific educational needs . Scheduling
 will be the primary goal with some comprehension and             is flexible, and a variety of locations can be arranged,
 reading in respect to vocabulary and effective use of a          including your company’s site .
 Spanish/English dictionary . You will not be required to
 learn confusing grammar rules .                                         For more information about course
                                                                         content, pricing, and scheduling, contact
 In class you will use repetition, role playing, and practice            Melissa Stafford at 225-578-1263 or
 conversations . This short course will not take excessive               mstafford@outreach.lsu.edu.
 time from your regular work or personal schedule .
 Reference and listening materials are included in the
 course fee, as well as a booklet of the phrases and
 vocabulary that apply to your individual needs based on
 your workplace .

 this short course is ideal for:
 • Hotels
 • Restaurant and Food service
 • Health Care (Dental, Nursing, Physicians, Optometrists,
   Pharmacists)
 • Paramedics
 • Construction
 • Landscaping and Nurseries
 • Banking
 • Human resources
 • Custodial and Maintenance services
 • Law enforcement
 • Other workplaces that need to know job-specific
  Spanish

 major learning objectives include:
 • Spanish and phonetic pronunciation.
 • Workplace specific expressions and vocabulary.




                                                                                            LSU CONTINUING EDUCATION           •   FALL 2009   5
             To register or for information call 225-578-2500




                                                                     • Staying focused, directed, and organized in different situations.
                                                                     • Communication styles for various situations: crisis, company
           NEW!                                                        or community .
           Business Communication                                    • Crisis communication fundamentals—planning, planning,
           Certificate Program                                         planning!!

                                                                     instructors: Tommy Karam, LSU Department of Marketing;
      LSU’s Business Communication Certificate Program is            E .J . Smith, management consultant
      designed to provide all professionals with the skills
      needed to become effective communicators in their              Course Code: PBPCD                fee: $355              CeUs: 0.6
      companies or organizations .Participants will develop          Session 09-2: Oct . 19; Mon .; 8:30 A .M .-4 P .M . (1 mtg .)
      and enhance their written, verbal, and cross-cultural
      communication skills and presentation techniques, to           NEW! Cross-Cultural Communication
      ensure success in any environment . to earn a Business
                                                                     Cross-cultural awareness is important in helping people
      Communication Certificate, participants must complete
      the following five (5) courses.                                understand the many facets of international business .
                                                                     Geographical boundaries have disappeared and we are all faced
         Business Communication                                      with the realization that globalization is not just a big word, but
         Public Speaking: Personal and Professional                  a development that is affecting every organization .
         Interpersonal Success in the Workplace (Page 15)
         Cross-Cultural Communication                                This course will help you and your organization become more
         Choose one elective:                                        effective in working with employees, customers, partners, and
         Technical Writing for Busy Professionals                    colleagues from other cultures both here at home and abroad .
         Spanish in the Workplace (Page 5)                           Through interactive discussions, the program will address the
         Mastering PowerPoint 2007 (Page 28)                         following questions and others facing business today:
         or approved elective                                        • How can we establish profitable and trusting business
                                                                       relationships with people whose ways of doing business may be
                                                                       different from ours?
      Courses are open to all participants, not just those
      pursuing a certificate program . These non-degree              • How do body language and gestures impact inter-cultural
                                                                       relationships?
      programs consist of non-credit courses .
                                                                     • How can we minimize or eliminate the interpersonal conflicts
          For more information on the Business                         that arise between people of different cultures?
          Communication Program, contact Lisa
                                                                     • How can we maximize our multi-cultural workplace?
          Graves at 225-578-3506 or
          lgraves@outreach.lsu.edu.                                  • How do we build teamwork in a multi-national and virtual
                                                                       business environment?
                                                                     instructor: E . J . Smith, management consultant
Business Communication
                                                                     Course Code: PBCCC                fee: $375              CeUs: 0.7
Every communication that bears your name is your personal
                                                                     Session 09-2: Aug . 17; Mon .; 8:30 A .M .-4:30 P .M . (1 mtg .)
representative to the world . What do your letters, memos and
e-mails say about you? Make sure that you are using up-to-           Technical Writing for Busy Professionals
date form and language by attending this informative session .
Also, the response you receive will depend on how clearly and        Do you spend a considerable amount of your workday
professionally you state your point . Practice and lecture will      writing? Most of us do, yet when it comes to writing reports,
show you how to generate documents that not only say what            procedures, letters or interoffice communication, too many
you mean, but also assure response from the ones who receive         harried professionals do not allow their computer to carry the
your communications .                                                communications burden these machines were designed to do . This
                                                                     course (which will be taught making hands-on use of computers)
instructor: Patricia Morgan, LSU Department of English               will teach you how to use your personal computer to manage
                                                                     your writing duties .
Course Code: PBCBC                fee: $355              CeUs: 0.6
Session 09-2: Sept . 28; Mon .; 8:30 A .M .-4 P .M . (1 mtg .)       topics include:
                                                                     • Analyzing your audience.
Public Speaking: Personal & Professional
                                                                     • Creating a document template.
As a public representative, how you conduct yourself at
                                                                     • Conducting a writing inventory.
meetings, social gatherings, news briefings, and other speaking
                                                                     • Designing more effective documents.
engagements is critical . Learn various strategies to make you
a successful presenter in whatever situation is required . Other     • Devising a document checklist.
topics to be covered include:
                                                                     instructor: Patricia Morgan, LSU Department of English
• Effective vocal and visual delivery.
                                                                     Course Code: PBCBa                fee: $355              CeUs: 0.6
• Selling yourself and your ideas, choosing the right words.
                                                                     Session 09-2: Nov . 16; Mon .; 8:30 A .M .-4 P .M . (1 mtg .)



6     LSU CONTINUING EDUCATION         •   FALL 2009
                                                                       Register online at www.outreach.lsu.edu




Business Project Management


                                                                                 Business Project Management
                                                                                 Certificate Program
                                                                           The Business Project Management Certificate Program is
                                                                           designed to provide you with the practical insights and
                                                                           skills you need to deliver projects on time and within
                                                                           budget . The courses offer practical, hands-on project
                                                                           management tools and techniques for those who are
                                                                           relatively new to project management . To earn a Business
                                                                           Project Management Certificate, participants must
                                                                           complete the following five (5) courses.

                                                                              Essentials of Project Management
      PMI® Registered Education Provider (R.E.P)                              Successful Project Management
                                                                              Choose one application:
      LSU Continuing Education is proud to be a Registered
                                                                              Project 2007: Creating and Managing Projects
      Education Provider (R .E .P) approved by the Project
                                                                              Primavera Basic
      Management Institute (PMI®) to offer project                            Estimation and Cost Benefit Analysis
      management training for Professional Development Units                  Choose one elective:
      (PDUs) . As a R .E .P, LSU Continuing Education offers courses          Contract Writing and Implementation (Page 12)
      that have been pre-approved by PMI® .                                   Mastering Excel (Page 28)
                                                                              Technical Writing for Busy Professionals (Page 6)
      Professional Development Units (PDUs)                                   Cross-Cultural Communication (Page 6)
                                                                              Enhancing Organizational Performance (Page 22)
      The Professional Development Unit (PDU) is a measure of
                                                                              Primavera Advanced (Page 9)
      time spent in a structured learning activity . One (1) PDU
                                                                              or approved elective
      is given for each hour of structured learning . Fractions of
      hours will be accepted in  .25 increments .                          Courses are open to all participants, not just those pursuing
                                                                           a certificate program . These non-degree programs consist of
                                                                           non-credit courses .

            For more information, contact Julia Hamilton at 225-578-1183 or jhamilton@outreach.lsu.edu.



Essentials of Project Management                                         • Master basic project management skills.
The development and execution of projects has taken on new               • Link realistic objectives to stakeholder needs.
importance as a significant way of organizing and getting work           • Establish dependable monitoring techniques.
done in the workplace . Regardless of your field, successful             • Estimate project costs.
planning involves a carefully crafted set of steps leading to            • Agree on realistic time schedules.
planned and measurable goals . In today’s fast-paced business
environment, the challenge of planning ahead becomes                     this seminar is ideal for:
increasingly complex . As deadlines get tighter, budgets get             Project and program managers, project analysts, consultants,
smaller, and resources become scarcer, organizations turn to their       trainers, human resource professionals, and others who want to
managers, supervisors and employees to do more with less .               enhance their project management skills .
This course is designed for practical application in the workplace
and is intended as a basic overview describing the fundamental           Key benefits of participation:
principles, processes, knowledge areas, tools and techniques of          Individuals successfully completing this course can be expected
project management . It takes attendees through the project life         to demonstrate a basic understanding of the requirements for
cycle in the same sequence they would face when managing a               leading and participating in successful projects and have the
real project in the workplace .                                          ability to apply their learning in a practical way in the workplace .

major topics to be presented include:                                    instructor: E . J . Smith, management consultant .
• Improve productivity.                                                  Course Code: PBmPD               fee: $695         CeUs: 1.2 / PDUs: 12
• Effectively organize projects.                                         Session 09-2: Sept . 9-10; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
• Understand the project life cycle.



                                                                                                  LSU CONTINUING EDUCATION        •   FALL 2009    7
             To register or for information call 225-578-2500




Successful Project Management                                                 details and modify a project that is in progress . You will create
                                                                              tasks, organize these tasks in a work breakdown structure
Leveraging Projects for Success will involve active participation
                                                                              containing task relationships, create and assign resources, and
in applying advanced principles, through a practical case study
                                                                              finalize the project in order to implement the project plan . You
analysis . This course provides an understanding of the effective
                                                                              will exchange project plan data with other applications, update
application of project management standards in daily life
                                                                              project plans, create custom reports, and re-use project plan
situations . The program focuses on the more complex tasks
                                                                              information .
of handling projects, including multi-project team facilitation and
interrelationships .                                                          • Create a project plan file and enter task information.

Our seminar leaders have attained diverse and highly experienced              • Create a work breakdown structure by organizing tasks
                                                                                and setting up relationships .
backgrounds in project management through their industrial
and business centered careers . They have cumulatively consulted              • Finalize the project plan file.
companies in all aspects of project management, from                          • Exchange project plan data with other applications.
administrative to technical functions .                                       • Update a project plan.
                                                                              • Create custom reports.
major topics to be presented include:
                                                                              • Re-use existing project plan information.
• Project Integration: determination of how the project will
  become part of the organization’s business operations .                     Prerequisite: Essentials of Project Management or
                                                                              equivalent knowledge
• Project Scope: articulates the boundaries of the project
  including the Project Work Breakdown Structure .                            Course Code: CDmP1                fee: $695           CeUs: 1.2 / PDUs: 12
• Project Time Management: scheduling all phases of                           Session 09-2: Nov . 9-10; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  the project with coordinated functions between each
  component of the project .
                                                                              Estimation and Cost Benefit Analysis
• Project Cost Management: estimation and forecasting of all
  defined project costs within a specified master budget .                    In project management accurate estimates are the basis of
                                                                              good planning . Many processes have been developed to aid an
• Project Quality Management: understanding how quality
  measures are planned and built into a project, with metrics                 individual in making accurate estimates . A systematic approach
  developed for monitoring and improvement .                                  can apply to any project from building a house to developing a
• Project Resource Management: includes all facets of viable                  new product .
  resources including people, materials, equipment, and
  information necessary for a project .                                       major topics to be presented include:
• Project Communications Management: establishing information                 • Structured planning.
  criteria and utilizing communication channels amongst all                   • Examining historical data.
  stakeholders of a project .                                                 • Identifying discrepancies.
• Project Risk Management: deciding the associated risks involved             • Breakdown of tasks.
  with a project and how to manage them for successful project
  completion .                                                                • Estimating each task.
• Project Procurement Management: developing purchasing                       • Documenting the results.
  and resource acquisition plans for the entire project life cycle .
                                                                              this seminar is ideal for:
this seminar is ideal for:                                                    Senior executives, portfolio managers, project and program
Senior executives, portfolio managers, project and program                    managers, project analysts, consultants, trainers, human resource
managers, purchasing and quality managers, office managers,                   professionals, and others who want to enhance their project
consultants, trainers, human resource managers, and others                    management skills .
who want to more effectively apply their basic project
management skills .                                                           Key benefits of participation:
                                                                              By the conclusion of this course, you should be able to develop
Prerequisite: Essentials of Project Management or
                                                                              detailed estimates as required by the project .
equivalent knowledge .
Course Code: PBmPe                 fee: $695           CeUs: 1.2 / PDUs: 12   Prerequisite: Essentials of Project Management or
                                                                              equivalent knowledge .
Session 09-2: Oct . 6-7; Tue .-Wed .; 8:30 A .M .-4 P .M . (2 mtgs .)
                                                                              Course Code: PBmPf                fee: $695           CeUs: 1.2 / PDUs: 12
Project 2007: Creating and Managing Projects                                  Session 09-1: Dec . 2-3; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
This course is designed for individuals who will use
Microsoft Project as a tool to assist them in managing projects .
The two-day program teaches you how to keep track of project




8     LSU CONTINUING EDUCATION         •   FALL 2009
                                                                  Register online at www.outreach.lsu.edu




Primavera Basic                                                         Primavera Advanced

This course provides hands-on training for Primavera’s                 This course provides hands-on training for Primavera’s
client/server based solution . Participants will gain a                client/server based solution . The two-day program is
thorough background in the concepts of planning and                    designed to give current users a more in depth look at
scheduling . Scheduling techniques will be covered . The               the software . Many of the lessons will aid the project
three-day program leads you through hands-on workshops                 office in determining how to setup users, maintain
that create and track an entire project to completion . All            security, and define global data items, such as calendars
workshops and instruction use the three basic elements                 and activity codes . Participants will learn how to modify
of project management: schedule, resource and costs .                  and analyze projects using advanced functionality . The
Participants will learn how to create a project with activities        topics covered in this program are applicable to anyone
and resources, calculate a schedule, analyze resource/cost             using Primavera software versions greater than 3 .1
data and compare current vs . target schedules . The topics            through 5 .0 .
covered in this program are applicable to anyone using
Primavera software versions greater than 3 .1 through 5 .0 .           instructor: This course is presented in partnership with
                                                                       PMOLink, Inc ., a PMI Registered Education Provider and
instructor: This course is presented in partnership with               Primavera Authorized Representative .
PMOLink, Inc ., a PMI Registered Education Provider and
Primavera Authorized Representative .                                  Prerequisite: Primavera Basic or equivalent knowledge .

Course Code: CDP102             fee: $1,495                            Course Code: CDP106           fee: $1,195
CeUs: 1.95 / PDUs: 19.5                                                CeUs: 1.3 / PDUs: 13

Session 09-2: Sept . 28-30; Mon .-Wed . .; 8:30 A .M .-4 P .M .        Session 09-2: Nov . 2-3; Mon .-Tue .; 8:30 A .M .-4 P .M . (2 mtgs .)
(3 mtgs .)


       For more information, contact Julia Hamilton at 225-578-1183 or jhamilton@outreach.lsu.edu.




                                                                                            LSU CONTINUING EDUCATION         •   FALL 2009     9
            To register or for information call 225-578-2500




Accounting/Finance


            Accounting Specialist
            Certificate Program
       The Accounting Specialist Certificate Program is
       designed to provide you with the accounting
       and computer skills needed to perform a variety
       of accounting applications . You will learn correct
       accounting procedures, accounting terminology and
       proper organization of accounting records . To earn
       an Accounting Specialist Certificate, participants
       must complete the following four (4) courses:

          Accounting Basics
          Payroll Accounting
          QuickBooks Pro 2009
                                                                         QuickBooks Pro 2009
          Choose one elective from list:
          Financial Record Keeping and Taxes                             This full-featured course covers the basic features and
          for the Small Business                                         functionality of the software . Learn how to fully utilize the
          Mastering Excel (Page 28)                                      many facets of this software, if you are just beginning or have
          Business Communication (Page 6)                                been using it for some time . Other topics include:
          or approved elective                                           • Setting up a company .
                                                                         • Working with lists .
       Courses are open to all participants, not just those
       pursuing a certificate program . These non-degree                 • Creating invoices and processing payments .
       programs consist of non-credit courses .                          • Setting up inventory and customizing forms .
                                                                         • Creating graphs .
              For more information on the                                • Estimating time tracking and job costing .
              Accounting Specialist Program, contact
              Julia Hamilton at 225-578-1183 or                          Prerequisites: A basic understanding of the computer operating
              jhamilton@outreach.lsu.edu.                                system you are using is recommended; Accounting Basics; Payroll
                                                                         Accounting; or equivalent knowledge .
                                                                         instructor: Laura DeLaune, CPA, LSU Department of Accounting
Accounting Basics                                                        Course Code: CQQWP                fee: $495              CeUs: 1.2
Having knowledge of accounting is important for managing an              Session 09–2: Nov . 9 & 16; Mon .; 9 A .M .–4 P .M . (2 mtgs .)
office, operating a business or for maintaining your personal
finances . To prepare yourself, become familiar with the basics of       Financial Record Keeping and Taxes
the language and mechanics of accounting . Written                       for the Small Business
materials included .
                                                                         Learn how to prepare critical tax reports for a small business
instructor: Jan Holmes, CPA, LSU Department of Accounting                in this one-day seminar . Guidelines and forms are included for
                                                                         payroll, sales, and other taxes that small businesses must deal
Course Code: PBfaa               fee: $355              CeUs: 1.2        with every year . Know which records you need to keep and
                                                                         retain them in an effective manner . Other topics include:
Session 09–2: Sept . 15-24; Tue . & Thu .; 5:30–8:30 P .M . (4 mtgs .)
                                                                         • Sales and use taxes .
Payroll Accounting                                                       • Ad valorem taxes (personal and real property) .
                                                                         • Occupational licenses .
This course covers accounting for payments to employees and
independent contractors as well as remitting withholdings and            • Federal and state payroll taxes .
other taxes to the proper authorities . Topics include taxability of     Seminar Leader: Julie Kennedy, CPA
compensation, employer benefits, payroll reporting requirements,
                                                                         Course Code: PBfaD                fee: $355              CeUs: 0.6
timing and calculation of federal and state tax deposits, including
EFTPS . A review of several popular software preparation packages        Session 09–2: Nov . 19; Thu .; 8:30 A .M .-3:30 P .M . (1 mtg .)
will also be covered .

instructor: Julie Kennedy, CPA
Course Code: PBfaC               fee: $355              CeUs: 1.2
Session 09–2: Oct . 19-28; Mon . & Wed .; 5:30–8:30 P .M . (4 mtgs .)


10    LSU CONTINUING EDUCATION        •   FALL 2009
                                                                     Register online at www.outreach.lsu.edu




Purchasing & Supply Management                                         Supply Management Essentials
                                                                       This course covers numerous topics from supply management
                                                                       basics to understanding Incoterms or international commercial
                                                                       terms, total cost of ownership, and more . The course also
                                                                       introduces more advanced concepts such as pay-for-performance
            Purchasing &                                               and managing costs and pricing . Other topics include:
            Supply Management                                          • Ethics and legal responsibilities.
            Certificate Program                                        • Incoterms and which ones are more advantageous to you.
                                                                       • Is it a contract or another counteroffer?
                                                                       • Understanding “the Battle of the Forms”.
 LSU’s Purchasing & Supply Management Certificate
                                                                       • Understanding Total Cost of Ownership.
 Program is designed to provide you with the practical
                                                                       • Introduction to negotiation strategies.
 insights and skills you need to function as a procurement
                                                                       While the course is essential for new supply management staff
 professional . The courses offer practical hands-on
                                                                       and front-line supervisors, previous attendees with experience
 exercises and the fundamental principles from which                   have also found the course to be informative and have learned
 a participant can properly apply sound procurement                    new tools to apply in their work .
 techniques .
                                                                       instructor: Lee Ferriss, C .P .M .
 The courses are ideal for supply management personnel,
                                                                       Course Code: PBfPa                   fee: $355              CeUs: 0.6
 purchasing agents, buyers, analysts, inventory specialists,
 expediters, schedulers, and all management personnel                  Session 09-2: Sept . 10; Thu .; 8:30 A .M .-4 P .M . (1 mtg .)
 who deal with supply management functions .
                                                                       Negotiation Strategies
 To earn a Purchasing & Supply Management                              Whether you are in purchasing, supply management, or sales,
 Certificate, participants must complete the                           being an effective negotiator takes skill and practice . Preparation
 following five (5) courses.                                           is key to successful negotiating . This course will provide tools to
                                                                       assist you in preparing and conducting a successful negotiation .
   Supply Management Essentials                                        Other topics include:
   Contract Writing & Implementation                                   • Negotiation styles and how to deal with each.
   Negotiation Strategies                                              • Understanding “No” in negotiations and what it really means.
   Choose two electives from list:                                     • Developing Key Performance Indicators.
   Cost & Price Management—An Effective Tool                           • Employing Pay-for-Performance to get the performance you’re
                                                                         paying for .
   Essentials of Project Management (Page 7)
                                                                       • Applying good listening skills and how to use to your
   Business Communication (Page 6)                                       advantage .
   Technical Writing for Busy Professionals (Page 6)                   • Differences in men’s and women’s negotiations styles.
   Mastering Excel 2007 (Page 28)                                      • Pre- and post-negotiation actions.
   Access 2007 (Page 29)                                               • The power of questions.
   or approved elective                                                This course is intended for individuals with supply management or
                                                                       sales experience . It is also useful for those interested in enhancing
 Upon the completion of each seminar, participants will                their personal negotiation techniques .
 receive CEUs (Continuing Education Units) applicable to
 C .P .M . (Certified Purchasing Manager) or A .P .P . (Accredited     Prerequisite: Supply Management Essentials
 Purchasing Practitioner) certifications . Courses are open
                                                                       instructor: Lee Ferriss, C .P .M .
 to all participants, not just those pursuing a certificate
 program . These non-degree programs consist of non-                   Course Code: PBfPC                   fee: $355              CeUs: 0.6
 credit courses .                                                      Session 09-2: Sept . 11; Fri .; 8:30 A .M .-4 P .M . (1 mtg .)

       For more information on the Purchasing
       & Supply Management Program,
       contact Del Johnson at 225-578-0287 or
       djohnson@outreach.lsu.edu.




                                                                                                   LSU CONTINUING EDUCATION             •   FALL 2009   11
             To register or for information call 225-578-2500




Contract Writing & Implementation                                                           Recent Participants Include:
Need to write or interpret contracts and want to be sure you have met all legal
considerations? This course is a must for new supply management personnel who               • Aaon Coil Products
want to be sure they have produced a document that will ensure a quality process .          • Allen Business Solutions
The program covers effective contract verbiage, legal considerations, as well as global     • Alma Plantation
                                                                                            • Amedisys
considerations . Other topics include:                                                      • API Outdoors
• Basic contract law.                                                                       • Arch Chemicals
                                                                                            • Arizona Chemicals Co .
• Types of contracts.
                                                                                            • Automation USA
• What to incorporate into the contract—and what NOT to include.                            • Baton Rouge Clinic
• Statements of Work (S.O.W.).                                                              • Baton Rouge General Medical Center
                                                                                            • Baxter Healthcare
• Effective execution of contracts.
                                                                                            • Blue Cross Blue Shield of Louisiana
Prerequisite: Supply Management Essentials                                                  • Blue Runner Foods
                                                                                            • Carline Geismar Fleet
Course Code: PBfPB                  fee: $355                  CeUs: 0.6                    • Capitol City Family Health Center
                                                                                            • Carter Chambers
Session 09–2: Nov . 5; Thu .; 8:30 A .M .-4 P .M . (1 mtg .)
                                                                                            • Cellular One
                                                                                            • Chemtura
Cost & Price Management—An Effective Tool                                                   • Chevron Phillips Chemical
                                                                                            • City of Plaquemine, LA
Managing purchasing costs and sales prices present challenges in our fast-paced             • Creative Presentations
dynamic environment . Effective tools are needed to help in understanding market            • Davis International
drivers to maintain a competitive cost and price position against your competition .        • DSM Elastomers
This course presents a method of investigating, substantiating and controlling costs in     • EATEL
a professional business process . The course provides hands-on use of tools available for   • Edgen Murray
                                                                                            • Entergy
helping determine realistic and competitive costs and pricing . Other topics include:
                                                                                            • ExxonMobil Chemical
• Understanding what drives your supplier or customer.                                      • Fugro Chance Inc .
• Understanding market dynamics.                                                            • G .E . Plastics
                                                                                            • Georgia Gulf Corp .
• How to use market dynamics in forecasting.                                                • Group Contractors
• Working with published indices to provide quantitative data.                              • ICI Americas
                                                                                            • INO Therapeutics
• Advantages and disadvantages of various published indices.
                                                                                            • Industrial Specialty Contractors
• Using and developing customized cost models.                                              • Innovative Emergency Management
• Negotiating cost and price with confidence.                                               • International Paper
                                                                                            • Kerr McGee Oil & Gas Corp .
• Case studies demonstrating how to apply this data.
                                                                                            • Lion Copolymer
This course is intended for supply management or sales staff and front-line supervisors,    • Louisiana Lottery Corp .
with experience . The course uses online computer tools; familiarity and comfort with       • Louisiana Municipal Association
                                                                                            • Louisiana Roofing Supply
using computers is recommended .
                                                                                            • Marathon Petroleum
                                                                                            • Maytag
Prerequisites: Supply Management Essentials; Negotiation Strategies; or
                                                                                            • Mosaic Fertilizer
equivalent experience .
                                                                                            • Motiva Enterprises
Course Code: PBfPf                  fee: $355                  CeUs: 0.6                    • Neese Industries
                                                                                            • Orion Instruments
Session 09-2: Nov . 6; Fri .; 8:30 A .M .-4 P .M . (1 mtg .)                                • Our Lady of the Lake
                                                                                              Regional Medical Center
                                                                                            • PHS Industries
                                                                                            • Performance Inc .
                                                                                            • Pioneer Americas
                                                                                            • Provider HealthNet Services
                                                                                            • QDS Systems
                                                                                            • Rubicon Inc .
                                                                                            • Safety Council of the Louisiana
                                                                                              Capital Area
                                                                                            • Scientific Systems
                                                                                            • Stupp Corp .
                                                                                            • Syngenta Crop Protection
                                                                                            • Templet N’ Templet Welding Supply
                                                                                            • Total Petrochemicals USA
                                                                                            • Turner Industries
                                                                                            • W .S . Nelson & Co .
                                                                                            • Williams Olefins
                                                                                            • Woman’s Hospital




12    LSU CONTINUING EDUCATION          •   FALL 2009
                                                                  Register online at www.outreach.lsu.edu




Human Resource Management


               Human Resource Management Certificate Program

   The importance and complexity of            Managing Employees                               Recent Participants
   managing human resources has
   grown over the years, as have the
                                               • Learn the key concepts involved                Include:
                                                 in orientation and training new
   opportunities for employment in               employees .
   this exciting area of management .                                                           • AllBrands
                                               • Explore the importance of on-the-job
   Recognizing these changes, LSU                                                               • Allen Canning Co.
                                                 coaching, management development
   Continuing Education developed a series       and career management .                        • All Star Automotive Group
   of professional development programs                                                         • Associated Grocers
                                               • Learn the basics of compensation
   to assist individuals and organizations                                                      • Auger Services
                                                 management .
   in improving the value they contribute                                                       • Bank of St. Francisville
                                               • Understand the key issues in                   • Baton Rouge Clinic
   to their business success from a              occupational safety and health .
   Human Resource Management (HRM)                                                              • Billy Heroman’s Flowerland
                                               • Develop an understanding of                    • Blue Runner Foods
   perspective . The program is designed         workers’ compensation and                      • Capital City Press
   for human resource professionals and          unemployment insurance .                       • Carter Chambers
   support staff, and for line managers
                                               Course Code: PBHrB                fee: $695      • Edgen Murray
   who find their job duties involving more
                                               CeUs: 1.2                                        • Entergy
   human resource-related activities .
                                                                                                • Evans Industries
                                               Session 09–2: Oct . 21-22; Wed .-Thu .;
   The HRM Certificate Program involves                                                         • Evergreen Presbyterian
                                               8:30 A .M .-4 P .M . (2 mtgs .)
   four separate courses covering a                                                               Ministries
   range of HRM-related topics . These                                                          • Fibrebond Corp.
                                               Managing Benefits
   topics include the personal skills to                                                        • Fidelity Bank and Trust Co.
                                               and Employee Relations                           • Ineos
   manage individual employees and the
   general HRM knowledge to manage             • Understand the key issues in                   • Kornmeyer’s Furniture Co.
                                                 health care management from                    • Landmark Bank
   the HRM function in the business . to
                                                 an employer’s perspective .                    • Lion Copolymer
   earn a Human resource management
                                               • Develop a basic understanding                  • Liquid Container
   Certificate, participants must complete
                                                 of retirement planning concepts                • Louisiana House of
   the following four (4) courses.
                                                 and issues .                                     Representatives
                                               • Review federal and state                       • Louisiana Lottery Corp.
   Fundamentals of Supervision                                                                  • Maintenance Enterprises
                                                 employment laws .
   (Page 18)                                                                                    • National Oilwell, AmClyde
                                               • Learn about the key elements
                                                 involved in labor relations .                  • Olinde Hardware Supply Co.
   The Practical and Legal                     • Explore the role of employer-
                                                                                                • Orion Instruments
   Aspects of Staffing                           employee conflicts in the                      • PCS Nitrogen
                                                 management of human resources .                • Placid Refining Co.
   • Learn about the HRM field and
                                                                                                • Rickey Heroman’s Enterprises
     profession .                              Course Code: PBHrC                fee: $695      • Rubicon Inc.
   • Review the key concepts involved in       CeUs: 1.2                                        • Safety Council of the Louisiana
     the employment process, including                                                            Capital Area
                                               Session 09–2: Nov . 11-12; Wed .-Thu .;
     job analysis, HR planning, recruiting,                                                     • Schering-Plough Animal Health
                                               8:30 A .M .-4 P .M . (2 mtgs .)
     testing and interviewing .
                                                                                                  Corp .
   • Understand the legal, practical and       Courses are open to all participants,
                                                                                                • Shell Chemical Co.
     ethical considerations associated with    not just those pursuing a certificate            • SIF Consultants of Louisiana
     hiring and evaluating employees .         program. these non-degree programs               • SJB Group
   • Discuss contemporary challenges to        consist of non-credit courses.                   • Southeastern Louisiana
     the HRM field .                                                                              University
                                                      For more information                      • Target
   Course Code: PBHra              fee: $695          on the Human Resource
   CeUs: 1.2                                                                                    • U.S. Bankruptcy Court
                                                      Management Program,
                                                                                                • Urban Restoration
   Session 09–2: Sept . 23-24; Wed .-Thu .;           contact Lisa Graves
                                                                                                • YWCA
   8:30 A .M .-4 P .M . (2 mtgs .)                    at 225-578-3506 or
                                                      lgraves@outreach.lsu.edu.




                                                                                             LSU CONTINUING EDUCATION   •   FALL 2009   13
            To register or for information call 225-578-2500




              LSU Certificate Programs                                         NEW! Design and Rapid
                                                                               Development for eLearning
     energize your career, expand your knowledge
     and skills, update your professional expertise,
     explore new fields, or justify promotion with
     a LSU certificate program.

     • Management & Leadership Program (Page 17)
     • Business Project Management Program (Page 7)
     • Accounting Specialist Program (Page 10)                              LSU Continuing Education is proud to partner with Learning
     • Purchasing & Supply Management Program (Page 11)                     Sciences Corporation, a leading developer of e-learning solu-
                                                                            tions for workforce development and training needs .
     • Human Resource Management Program (Page 13)
     • Desktop Applications Specialist Program (Page 26)                    Design and Rapid Development for eLearning prepares you
     • Desktop Support Specialist Program (Page 39)                         to design, develop, and implement e-learning solutions
                                                                            that can quickly and effectively meet your organization’s
     • Web Design Program (Page 31)
                                                                            staff training and development needs . This two-day seminar
     • Web Development Program (Page 31)                                    incorporates small group interaction among participants and
     • .NET Programming (Page 34)                                           with instructors . You will learn to accurately identify train-
     • Database Development Program (Page 36)                               ing needs, and to design and develop effective e-learning
     • Paralegal Studies Program (Page 62)                                  solutions based on practical and proven practices for adult
     • Medical Coding Program (Page 66)                                     learning in technological environments .
                                                                            You will actively participate in interactive exercises and you
                                                                            will create basic rapid development products during the
                                                                            seminar . Instructors will provide demonstrations and infor-
Train the Trainer                                                           mational presentations incorporating open discussions of
                                                                            seminar content .
Train the Trainer Workshop
                                                                            this seminar is ideal for:
This interactive, two-day workshop on instructional techniques
will benefit novice instructors and experienced trainers alike .            Trainers, developers, human resource specialists, or others
Participants will learn training concepts which they can apply              responsible for the rapid creation and deployment of
directly to classroom or business settings for both technical and           organizational training and staff development .
non-technical training . This comprehensive, practical program
                                                                            Key benefits of participation:
follows the 14 competencies of the International Board of
Standards for Training Performance and Instruction (IBSTPI) .               • Define e-learning and describe its application, scope,
                                                                              and potential benefits for training .
major topics covered include:                                               • Summarize important aspects of adult learning and
                                                                              how they relate to technology-based training .
Approach to adult learning; presentation skills; the learning
environment; presentation tools, and putting concepts into                  • Implement a structured instructional design process
                                                                              that is specifically relevant to e-learning .
practice .
                                                                            • Implement strategies to work effectively with subject
this program is both Comptia and microsoft approved, and meets                matter experts and other project team members .
the Certified technical trainer (Ctt+) requirements to become a
                                                                            • Utilize a rapid development process to create
microsoft Certified trainer (mCt). Comptia’s Certified technical
                                                                              e-learning content .
trainer (Ctt+) credential is a cross-industry certification which
validates that a technical instructor has attained a standard of            • Determine the most appropriate tools and
excellence in the training industry. Upon successful completion of the        technologies for developing e-learning .
workshop, participants receive a microsoft recognized “Certificate of       • Know which aspects of e-learning development may
achievement.” Workshop instructors are experienced Ctts or mCts.              most appropriately be handled in-house or outsourced .
Workshop Leaders: John Rials, LSU Continuing Education .                    Course Code: PBHtD                 fee: $795       CeUs: 1.4
Course Code: PBHtW              fee: $695        CeUs: 1.4                  Session 09-1: July 15-16; Wed .-Thu .; 8:30A .M .-4:30 P .M . (2 mtgs .)
Session 09–2: Oct . 12-13; Mon .-Tue .; 8:30A .M .-4:30 P .M . (2 mtgs .)   Session 09-2: Oct . 20-21; Tue .-Wed .; 8:30A .M .-4:30 P .M . (2 mtgs .)

                                                                                   Visit our Web site for the full course
      For more information, contact Del Johnson at                                 description at www.outreach.lsu.edu.
      225-578-0287 or djohnson@outreach.lsu.edu.                                   For more information, contact Kristy
                                                                                   Anthony at 225-578-3313 or
                                                                                   kanthony@outreach.lsu.edu.



14    LSU CONTINUING EDUCATION       •   FALL 2009
                                                                       Register online at www.outreach.lsu.edu




Business Skills Courses                                                  Interpersonal Success in the Workplace
                                                                         Interpersonal Success in the Workplace is offered by LSU
                                                                         Continuing Education’s Management & Leadership Institute .
                                                                         The program provides a fundamental and concentrated study
                                                                         of human behavior . This seminar is designed to help people
   NEW! Business Law Essentials for                                      understand and work effectively with other people, and to
   Owners, Managers & Supervisors                                        prepare individuals for working in groups and/or supervising
                                                                         others . This program will be valuable for new or aspiring
                                                                         supervisors, sales and customer service personnel, and others
 Business Law Essentials, offered by LSU Continuing                      who must interact with people regularly in their work .
 Education’s Management & Leadership Institute, is the first
                                                                         This two-day seminar begins with an explanation of how
 course in our new legal series for business professionals .
                                                                         individual personality patterns develop and how interpersonal
 The series is intended for business owners, managers and                perception and communication influence interpersonal dynamics .
 supervisors . The goal is to provide non-attorney business              The program then provides an understanding of the role
 professionals with a solid understanding of the legal                   attitudes play in affecting workplace behavior . On the second
 concepts and issues affecting their company’s success, and              day, attention focuses on the impact of these normal behaviors
 to enable them to appropriately and confidently manage                  on group and team effectiveness and concludes with a detailed
 their business activities . It helps them to understand the             discussion of why personality characteristics are so important to
                                                                         workplace success .
 legal implication of each topic presented and to know
 what questions to ask an attorney . A legal expert will                 Major topics to be presented include:
 use practical examples and real case studies to teach                   • Understanding Human Behavior and improving
 legal terminology and principles of law which will give                   interpersonal Skills—Learn about human needs and personality
 participants insight on ways to manage legal issues in                    development, including the role of defense and coping
 their business .                                                          mechanisms and how perceptual processes influence behavior .
                                                                         • is attitude everything? Understanding the role attitudes
 major topics presented include:                                           Play in the Workplace—Understand how attitudes affect
                                                                           job behavior and learn ways of managing attitudinal and
 • Sources of Law—An introduction to over 10 sources of
                                                                           generational differences .
   business law, from customs to statutory provisions .
                                                                         • individual, interpersonal and Group Dynamics impacting
 • Commercial & Constitutional issues—How the                              team effectiveness—Understand and learn to manage
   Constitution has a profound effect on daily operations                  individual, interpersonal and group dynamics affecting
   of business enterprises, and what businesses can do                     team performance .
   accordingly .                                                         • Personality matters: Personality Characteristics that impact
 • tort Law—The basic parts of a tort and how an                           Workplace Behavior—Understand the role personality plays in
   organization can reduce its exposure related to tort                    influencing workplace behavior and how to work effectively
   liability .                                                             with different types of people .
 • Contract Law—The components of a contract and how                     This seminar is ideal for:
   an organization can protect itself when dealing with                  • New or aspiring supervisors, sales and customer service
   contractual relationships .                                             personnel, and others who must interact with people regularly
 • Court Systems—The differences between state court and                   in their work .
   federal courts, as well as how the judicial systems that              • People who wish to prepare for working in groups and/or
   handle commercial litigation and business transactions .               supervising others .
 • Key Legal Components—The components of a legal
                                                                         Key benefits of participation:
   cause of action and how to recognize different problems
   encountered when dealing with a variety of legal cases                • Learn how human needs influence behavior and how
   and controversies .                                                     personality develops .
                                                                         • Understand how defense and coping behaviors affect
 Seminar Leader: J . S . Fargason, JD, currently serves as a full-         relationships .
 time faculty member for the Master of Business Administration           • Learn how attitudes affect workplace conduct and how to
 (MBA) Program at Louisiana State University . He holds two law            manage human differences .
 degrees, including an advanced law degree in International
                                                                         • Develop insight into interpersonal and group dynamics and
 and Comparative Law and has been a member of the legal
                                                                           learn to manage group dynamics .
 profession for more than 20 years . Fargason is a corporate
                                                                         • Examine the role personality plays in workplace behavior and
 trainer and expert in a variety of areas . He has vast experience
                                                                           learn how to work with different kinds of people .
 in the area of commercial litigation . He has won many teaching
 awards and has published numerous works in the areas of law             Seminar Leaders: Courtland Chaney, LSU Department of
 and accounting .                                                        Management; Kerry Sauley, LSU Department of Management .

 Course Code: PBLSa                fee: $395              CeU’s: 0.6     Course Code: PBmiS                fee: $795               CeUs: 1.2
 Session 09-1: Sept . 16; Wed .; 8:30 A .M . – 4 P .M . (1 mtg .)        Session 09–2: Sept . 30-Oct . 1; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)

        For more information, contact Lisa Verma                                For more information, contact Lisa Verma
        at 225-578-4316 or lverma@outreach.lsu.edu                              at 225-578-4316 or lverma@outreach.lsu.edu.



                                                                                                    LSU CONTINUING EDUCATION         •   FALL 2009   15
          To register or for information call 225-578-2500




             Business Leadership for the 21 st Century

      For almost 50 years, LSU has been committed to providing a full spectrum of educational programs
      for business people throughout their careers . From frontline supervision and management to senior
      management and executives, LSU is the source for lifetime business and leadership development, and new
      opportunities to advance your career .


      Continuing education’s management and Leadership institute works with some of the region’s most
      forward-thinking companies to ensure their frontline supervisors and managers are ready to meet the
      challenges of leadership successfully .


      executive Programs, housed in the Stephenson entrepreneurship institute, is conducted on campus for mid-
      level and senior career professionals looking to enhance their business knowledge and organizational value .




                  LSU College of Business                               LSU Continuing Education
                    Executive Programs                             Management and Leadership Institute




                                                                     The management and Leadership Certificate
         The advanced executive Development Program is             Program is organized around a series of intensive
         designed for senior managers and executives with          seminars that together provide the full range of
                 15 or more years of experience .                        skills you need for success on the job .




          The executive Development Program is ideally                We offer 1 to 3 day Seminars on a variety of
         suited for managers and professional employees              subjects carefully designed for new or aspiring
                 with at least 10 years experience .                    supervisors, managers and team leaders .



                                                                   We also partner closely with client companies both
          We also offer topical Short Courses covering a            large and small on such initiatives as Louisiana’s
          variety of specialized subjects appropriate to                Incumbent Worker Training Program and
                         business leaders .                         Small Business employee training (SBet) grants .




                   For information contact:                                    For information contact:
                          robin Kistler                                                Lisa verma
                          executive education                                    Professional Development
                    e.J. ourso College of Business                               LSU Continuing education
                             225-578-1190                                              225-578-4316
                            rkistler@lsu.edu                                     lverma@outreach.lsu.edu
                     www.bus.lsu.edu/executive                                     www.outreach.lsu.edu




16   LSU CONTINUING EDUCATION   •   FALL 2009
                                                                Register online at www.outreach.lsu.edu




Leadership, Management
& Supervision

        Management & Leadership Certificate Program

 LSU’s Management & Leadership Certificate Program is the         for management success . After completing FOS, you will
 outgrowth of more than forty years of providing professional     take our follow-up course “Developing Your Managerial
 development in the areas of supervisory effectiveness and        Effectiveness” to expand and strengthen your fundamental
 organizational leadership .                                      competencies .
 Recognizing that today’s leaders must be able to manage          In addition to these two core courses, you will take “Public
 individual employees as well as the overall business, this       Speaking: Personal and Professional” to improve your
 certificate program is a comprehensive personal and              oratory skills and personal confidence, and “Finance for
 professional development experience covering a range of          Non-Financial Managers” to assure you are prepared for
 management competencies, including public speaking               the financial management demands of your position . The
 and finance .                                                    last course in the certificate program is an elective . This will
                                                                  allow you to address unique development needs and
 The certificate program starts with our flagship course,
                                                                  career goals .
 “Fundamentals of Supervision” (FOS), as the foundation


                                                                  to earn a management & Leadership Certificate,
                                                                  participants must complete the following five (5) courses:

                                                                    Fundamentals of Supervision (Page 18)

                                                                    Developing your Managerial Effectiveness (Page 19)

                                                                    Finance for Non-Financial Managers (Page 20)

                                                                    Public Speaking: Personal and Professional (Page 6)

                                                                    Choose one elective from list:
                                                                    Interpersonal Success in the Workplace (Page 15)
                                                                    Managing the Overall Enterprise (Page 20)
                                                                    Leading the Organization of Tomorrow (Page 21)
                                                                    Enhancing Organizational Performance (Page 22)
                                                                    Business Communication (Page 6)
                                                                    Cross-Cultural Communication (Page 6)
                                                                    Essentials of Project Management (Page 7)
                                                                    Supply Management Essentials (Page 11)
                                                                    Negotiation Strategies (Page 11)
                                                                    The Practical and Legal Aspects of Staffing (Page 13)
                                                                    Managing Employees (Page 13)
                                                                    Managing Benefits and Employee Relations (Page 13)
                                                                    or approved elective

                                                                  Courses are open to all participants, not just those pursuing a
                                                                  certificate program . These non-degree programs consist of
                                                                  non-credit courses .

            For more information, contact Lisa Verma at 225-578-4316 or lverma@outreach.lsu.edu.




                                                                                          LSU CONTINUING EDUCATION      •   FALL 2009   17
             To register or for information call 225-578-2500




Fundamentals of Supervision
Fundamentals of Supervision (FOS) is the flagship program                       Recent FOS Participants Include:
offered by LSU Continuing Education’s Management & Leadership
Institute . FOS delivers basic, practical training for supervisors,
managers, business professionals, and team leaders in a three-day               • ABB Vetco Gray               • HydroChem Industrial
                                                                                • Albemarle Corp .              Services
seminar format . The goal is to enhance individual management
skills and personal effectiveness in the work environment . FOS                 • All Star Automotive Group    • Innovative Emergency
                                                                                                                Management
gives supervisors and other business professionals the opportunity              • Associated Grocers
to master the basic leadership skills that are essential for high                                              • International Paper
                                                                                • BASF Corp .
productivity and continuing quality improvement . The program                                                  • Kinder Morgan
                                                                                • Basic Industries
is specifically designed for new or aspiring supervisors or those                                              • Lamar Advertising
                                                                                • Baton Rouge Business
desiring a refresher . FOS emphasizes the achievement of goals                                                 • Lion Copolymer
                                                                                 Report
by using practical solutions to real-world problems . Instructors                                              • Liquid Container
                                                                                • Baton Rouge Clinic
prepare managers to face trends in the business world, including
                                                                                                               • Lockheed Martin
quality management, team building, and the organizational                       • Bayer Inc .
                                                                                                               • Louisiana Workers’
restructuring that is evident in today’s business climate . FOS was             • BellSouth
                                                                                                                Compensation Corp .
introduced in 1964 by an executive from private industry and has                 Telecommunications
                                                                                                               • Marathon Petroleum
been operating continuously for more than 45 years . Over 8,000                 • BioLab Inc .
                                                                                                               • Morton Salt
supervisors and managers have attended this comprehensive                       • Blue Cross Blue Shield
course . An outstanding faculty of recognized management and                     of Louisiana                  • Mosaic Fertilizer
supervisory training experts includes LSU faculty members and                   • Bollinger Shipyards          • Motiva Enterprises
industry experts .                                                              • CF Industries                • PCS Nitrogen
                                                                                • Chemtura                     • Placid Refining Co .
major topics presented in foS include:
                                                                                • Chevron Phillips             • Plantation Pipe Line
• managerial Behavior—thinking & acting Like a manager                           Chemical Company              • Rain CII Carbon
 Understand the basic management functions and skills and
                                                                                • Cleco Corp .                 • Regions Bank
 avoid the pitfalls and common mistakes made by first-time
 managers .                                                                     • Coca-Cola Bottling Co .      • Rhodia Inc .
• organizational Behavior—How to Build effective teams                          • DSM Elastomers               • Rubicon Inc .
 Understand the foundational theories of organizational                         • Deltech Corp .               • SGL Carbon Group
 development and how to build effective teams .                                 • Dixie Pipeline Co .          • SJB Group
• motivating, Developing & empowering Your Staff                                                               • Schering-Plough Animal
                                                                                • Dow Chemical Co .
 Analyze employee needs and discover useful ways to overcome                                                    Health Corp .
 resistance to change .                                                         • DuPont Company
                                                                                • EATEL                        • Shell Chemical Co .
• Supervisory Practices—Counseling & Disciplining employees
                                                                                • Edgen Murray                 • Sigma Consulting Group
 and Learning to Delegate
 Learn how to counsel and discipline employees effectively                      • Entergy                      • Sigma Engineers &
 and learn how to delegate as a management technique for                                                        Constructors
                                                                                • Excel Maintenance Services
 developing and motivating employees .                                                                         • Southern Ionics
                                                                                • Ferro Corp .
• Giving effective feedback                                                                                    • Stone Energy
 Learn helpful ways to give positive and effective feedback                     • Formosa Plastics Corp .
                                                                                                               • Syngenta Crop Protection
 to staff .                                                                     • Fugro Chance Inc .
                                                                                                               • Total Petrochemicals USA
• Positive Conflict resolution                                                  • Georgia Gulf Corp .
                                                                                                               • Turner Industries
 Understand behavioral styles and learn new skills to maximize                  • Georgia-Pacific Corp .
 the positive resolution of conflicts .                                                                        • Valero Energy
                                                                                • Gramercy Alumina Corp .
                                                                                                               • Westlake Chemical Corp .
Instructors: Courtland Chaney, LSU Department of Management;                    • Halliburton
Steve Robichaux, Capital City Consultants; Kerry Sauley, LSU                                                   • Weyerhaeuser
                                                                                • Honeywell
Department of Management; and, Melinda Stallings,                                                              • Zen-Noh Grain Corp .
Impact Leadership .
Course Code: PBmfS                fee: $1,195            CeUs: 1.8
Session   09–5: Sept . 14-16; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
Session   09–6: Oct . 12-14; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
Session   09–7: Nov . 9-11; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs)
Session   09–8: Dec . 7-9; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)

     For more information, contact Lisa Verma at
     225-578-4316 or lverma@outreach.lsu.edu.




18   LSU CONTINUING EDUCATION          •   FALL 2009
                                                                     Register online at www.outreach.lsu.edu




                                                                      this seminar is ideal for:
                                                                      • Supervisors and managers, in general, as well as
   FOS Participant Comments:                                           those who have participated in LSU’s Fundamentals
                                                                       of Supervision program .

     “LSU’s management and leadership programs are                    • Supervisors and managers interested in developing their
                                                                       managerial potential and improving their
     essential to any business – large or small – that                 effectiveness .
     wants to ensure their supervisors are prepared for
                                                                      Key benefits of participation:
     all current and future management responsibilities.
                                                                      • Review motivational models and learn to diagnose
     We came away with insightful approaches on how to                 motivation-related performance problems .
     better interact with coworkers, motivate employees,              • Identify organizational policies and practices
                                                                       inhibiting motivation .
     and build team camaraderie, all of which critically
                                                                      • Learn how to influence others .
     impacts our ability to enhance productivity, meet
                                                                      • Understand the causes of interpersonal conflict on the job .
     deadlines, and grow our business.”
                                                                      • Develop interpersonal skills and confidence in managing
                                                                       interpersonal conflicts .
                                             – Julio Melara
             President, The Greater Baton Rouge Business Report       • Learn how to provide feedback to others .
                                                                      • Learn more about your own personality and
                                                                       behavior tendencies .
                                                                      • Develop an awareness of successful and effective
Developing Your Managerial Effectiveness                               leadership styles and behaviors .
Developing Your Managerial Effectiveness, offered by LSU
                                                                                                       444 Continued on next page
Continuing Education’s Management & Leadership Institute,
is a follow up program to LSU’s Fundamentals of Supervision
program . This interactive, two-day seminar is designed to deliver
practical management training for first-line supervisors as well
as mid-managers . The program gives supervisors and other
business professionals the opportunity to build their leadership
and interpersonal skills, as well as, add to their management
expertise . Experienced instructors prepare managers to face
trends in the business world by providing practical solutions to
real-world problems .
An outstanding faculty of recognized management and
supervisory training experts offers participants the best possible
opportunity to enhance their professional skills and prepare for
new management responsibilities . Interaction with colleagues
in different business areas and disciplines provides a chance
to discover how other organizations act, react and interact in
the working world . Participants are exposed to problems and
solutions in industries other than their own .

major topics to be presented include:
• Understanding and managing Workplace motivation
 Review motivation models and learn how to diagnose and
 deal with motivation-related performance problems .
• managing Up and Down the organizational Hierarchy
 Review the dynamics and recommended strategies for
 influencing change within the organization .
• managing Conflict and Coping with Difficult People
 Understand human conflict and learn how to mediate
 conflict between others .
• Understanding Your Personality type and managing
  Workplace Behavior
• Gain insight about your own personality and learn how
  to manage different personalities in the workplace .



                                                                                               LSU CONTINUING EDUCATION   •   FALL 2009   19
             To register or for information call 225-578-2500




                                                                          and reduce projected risks through improved financial analysis .
                                                                          Knowledge is power, and understanding your financial position
     What your peers and colleagues                                       will help prepare managers to make more meaningful decisions
     are saying about this program:                                       based on data .
                                                                          Our instructors are experienced and offer practical, useful
                                                                          information that can be put into practice immediately . Interaction
                                                                          with other participants from a variety of business environments
     “Really enjoyed the dialogue between
      instructors and peers.”                                             offer the chance to discover other methods of operations, and
                                                                          how other organizations interact in today’s economy .
     “Courtland Chaney has a passion for
      his work.”                                                          major topics to be presented include:
                                                                          • Analyzing and decoding balance sheets and income statements.
     “Really got some payback from Kerry Sauley
                                                                          • Ratio and cash flow analysis.
      —took home some great ideas.”
                                                                          • Capital requirements (e.g. tax/liability/depreciation).
     “Excellent topics, just in time for me.”                             • Budgeting methods (e.g. Activity based, Zero-based, Top-down
                                                                            or Bottom-up) .
     “Found it to be very useful in my work.”
                                                                          this seminar is ideal for:
     “My company needs to make this seminar                               • Supervisors, managers and past participants of Fundamentals
      mandatory for everyone.”                                              of Supervision .
                                                                          • Supervisors and managers interested in providing better data
                                                                            to back-up projects .
444 Continued from previous page
                                                                          Key benefits of participation:
Seminar Leaders: Courtland m. Chaney, Ph.D., SPHR, is an                  • Improve success and reduce risk of projects.
instructor in the Department of Management at Louisiana State             • Support decisions through data based on specific initiatives.
University . Dr . Chaney is an industrial/organizational psychologist
                                                                          Course Code: PBmfa                fee: $795              CeUs: 1.2
and consultant in the field of supervisory/management
development, employee selection, performance appraisal and                Session 09–2: Nov . 17-18; Tue .-Wed .; 8:30 A .M .-4 P .M . (2 mtgs .)
improvement, test development and validation, and organization
needs analysis and development . He is a member of the Academy                  For more information, contact Lisa Graves at
of Management, Society for Industrial and Organizational                        225-578-3506 or lgraves@outreach.lsu.edu.
Psychology and Society of Human Resource Management .
                                                                          Managing the Overall Enterprise
Kerry S. Sauley, Ph.D., is an instructor in the Department                Managing the Overall Enterprise, offered by LSU Continuing
of Management at Louisiana State University . Dr . Sauley’s
                                                                          Education’s Management & Leadership Institute, is a follow up
doctorate is in industrial/organizational psychology and his
                                                                          program to the highly successful Fundamentals of Supervision
teaching/research interests include equity perceptions at work,
honesty testing, team building, and organizational behavior .             (FOS) and Developing Your Managerial Effectiveness
He has won numerous teaching awards at LSU . As an active                 (DYME) programs .
management consultant, he specializes in management                       This program builds on the basic leadership skills by focusing
development training, employee counseling, and human
                                                                          on those management issues and competencies impacting the
resource management . He is a member of the Southern
                                                                          overall organization . This interactive, two-day seminar addresses
Management Association and the Academy of Management .
                                                                          the challenges of strategic planning, integrating ethics into daily
Course Code: PBmme                fee: $795              CeUs: 1.4        management decision making, balancing legal and practical
Session 09–3: Oct . 28-29; Wed .-Thu .; 8 A .M .-4:30 P .M . (2 mtgs .)   considerations involved in human resource decisions, and
                                                                          conceptualizing human resource development from a strategic
      For more information, contact Lisa Verma at                         advantage perspective . The program also builds on general
      225-578-4316 or lverma@outreach.lsu.edu.                            leadership development by addressing personality awareness and
                                                                          its role in leadership success .
Finance for Non-Financial Managers
Finance for Non-Financial Managers, offered by LSU Continuing             major topics to be presented include:
Education’s Management & Leadership Institute, is a follow-               • Strategic thinking and Planning and the role of ethics
up program to LSU’s Fundamentals of Supervision program .                  Learn the critical elements and steps to strategic planning and
This interactive, two-day seminar is designed to provide basic             how to integrate ethics considerations into the business culture .
financial statement analysis . This program gives supervisors and         • Personality awareness and effective Leadership
mid-managers who do not have an accounting background, the
                                                                           Deepen your understanding of human personality and how
ability to analyze data and prepare ratios to make better fiscal           to be an effective leader .
decisions . Our instructors will help demystify financial jargon




20    LSU CONTINUING EDUCATION         •   FALL 2009
                                                                     Register online at www.outreach.lsu.edu




• managing Performance and risk: Legal and Practical                  Leading the Organization of Tomorrow
  Considerations in Human resource management
                                                                      Leading the Organization of Tomorrow is the capstone course in
 Gain insight into the legal risks involving human resource           the professional and management development series offered
 management practices such as hiring, performance
                                                                      by LSU Continuing Education’s Management & Leadership
 appraisal, accommodating people with disabilities, and
 making layoff decisions .                                            Institute . This interactive two-day seminar is designed to help
                                                                      supervisors and managers learn how to manage organization
• managing Human resource Development Strategically (HrD)
                                                                      improvement and change and prepare for crisis management . It
 Learn how to integrate your human resource development               also provides a framework and procedures for coaching others
 plans with your strategic plan .
                                                                      and conceptualizing the manager’s job as an internal consultant .
this seminar is ideal for:                                            Finally, the program explores the concept of Emotional
                                                                      Intelligence as another dimension to effective leadership .
• Supervisors and managers who have participated in LSU’s
  Fundamentals of Supervision and/or Developing Your                  An outstanding faculty of recognized management experts
  Managerial Effectiveness programs .                                 offers participants the opportunity to enhance leadership
• Supervisors and managers interested in addressing the               skills and prepare for greater organizational responsibilities .
  management practices affecting the larger organization and/or       Interaction with colleagues from other businesses and disciplines
  preparing for higher levels of organizational responsibilities .    also provides an opportunity for informal networking and
                                                                      benchmarking .
Key benefits of participation:
• Learn about the strategic planning process.
                                                                      Major topics to be presented include:
• Explore the meaning of ethics and how a code of conduct
  can be integrated into the organization’s culture .                 • organizational Development and Change management
                                                                        Learn the logic, dynamics and procedures for organization
• Learn how to link HRD activities to strategic goals.                  improvement and change management .
• Gain knowledge and skills to manage the HRD function                • Emotional Intelligence
  as a strategic organizational asset .                                 Learn about “emotional intelligence” and how to manage
• Learn the key federal employment laws.                                your own emotions and motivations as well as others’ emotions
• Develop insight into management responsibilities and options          during conflict .
  relative to employment law compliance .                             • Disaster and Crisis Management
• Learn more about your own personality and behavior                    Prepare for crises and manage them effectively when
  tendencies .                                                          they occur .
• Develop an awareness of successful and effective leadership         • Coaching and Consulting: Management Roles and Practices
  styles and behaviors .                                                Develop your skills as a coach and learn how managers can
                                                                        develop their organizations through effective coaching and
Seminar Leaders: Courtland Chaney, LSU Department of                    internal consulting .
Management; Kerry Sauley, LSU Department of Management .
                                                                      this seminar is ideal for:
Course Code: PBmoe           fee: $795           CeUs: 1.2
                                                                      • Supervisors and managers who have participated in LSU’s
                                                                        Fundamentals of Supervision and/or Developing Your
      To be offered in Spring 2010. For schedule                        Managerial Effectiveness programs .
      information, contact Lisa Verma at
                                                                      • Supervisors and managers interested in addressing the
      225-578-4316 or lverma@outreach.lsu.edu.
                                                                        management practices affecting the larger organization and/or
                                                                        preparing for higher levels of organizational responsibilities .

                                                                      Key benefits of participation:
                                                                      • Understand the origin and meaning of organization
                                                                        development .
                                                                      • Learn strategies for managing organizational change.
                                                                      • Examine the concept of “emotional intelligence.”
                                                                      • Prepare for organizational crises.
                                                                      • Learn how to manage disasters when they occur.
                                                                      • Develop your skills as a coach.
                                                                      • Learn how to leverage the coaching and consulting roles to
                                                                        improve organizational effectiveness .

                                                                      Seminar Leaders: Courtland Chaney, LSU Department of
                                                                      Management; Kerry Sauley, LSU Department of Management .
                                                                      Course Code: PBmot                fee: $795               CeUs: 1.2
                                                                      Session 09-1: Nov . 4-5; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)

                                                                            For more information, contact Lisa Verma at
                                                                            225-578-4316 or lverma@outreach.lsu.edu.

                                                                                                 LSU CONTINUING EDUCATION         •   FALL 2009   21
           To register or for information call 225-578-2500




                                                                       • Supervisors and managers from any industry, including
                                                                         government, service and manufacturing .

                                                                       Key benefits of participation:
                                                                       • Acquire an understanding of organizational performance, and
                                                                         of how to enhance it .
                                                                       • Learn how to use Lean principles as the foundation of
                                                                         organizational performance enhancement .
                                                                       • Acquire an understanding of how the mind’s creative muscle
                                                                         works, and learn key tools to maximize creativity in the
                                                                         work place .
                                                                       • Discover what it takes to make change happen in the
                                                                         “real world .”

                                                                       Seminar Leader: Kent M . Blumberg, ACC, is a business coach
                                                                       and facilitator . Mr . Blumberg has earned a BS in Mechanical
                                                                       Engineering from Stanford University, an MS in Management
                                                                       from Marylhurst University, and a Green Belt in Lean/Six
                                                                       Sigma . Over the course of a 28 year career in manufacturing
                                                                       leadership, Blumberg led performance enhancement initiatives
                                                                       in North America, New Zealand and Thailand . He is a member
REVISED! Enhancing Organizational Performance
                                                                       of the International Coach Federation, the American Society for
Enhancing Organizational Performance, offered by LSU                   Training and Development, Toastmasters, Mensa and Business
Continuing Education’s Management & Leadership Institute, is           Network International .
a professional development program designed for supervisors,
                                                                       Course Code: PBeoP                fee: $795               CeUs: 1.2
middle managers and others responsible for managing
organizational performance improvement . This interactive, two-        Session 09–1: Sept . 30-Oct . 1; Wed .-Thu .; 8:30 A .M .-4 P .M . (2 mtgs .)
day seminar is a logical follow-up program to our Fundamentals
                                                                             For more information, contact: Lisa Graves at
of Supervision and Developing Your Managerial Effectiveness
                                                                             225-578-3506 or lgraves@outreach.lsu.edu.
programs . It emphasizes both a conceptual understanding
of performance, performance improvement and change
management and the development of practical skills and tools .
The seminar leader, who combines engineering and leadership
expertise, provides participants with an excellent opportunity              Bring LSU to Your Workplace
to develop sophisticated management and performance
                                                                            Let us train your employees at your selected location .
improvement skills . Interaction with other participants
                                                                            Courses are tailored to meet the specific needs of your
representing different industries and disciplines will further
                                                                            business or organization . We have a long record of
enrich this learning experience . Participants will leave with a new
                                                                            successful presentations of on-site courses for selected
perspective on managing and improving their organizations .
                                                                            groups . Our staff and instructors are experts at
                                                                            matching educational programs to client needs .
major topics to be presented include:
• Organizational Performance
                                                                                   For more information about course
 Understand how organizational performance is measured,                            topics, pricing and scheduling, contact
 why it matters, and how it can be improved .                                      Lisa Verma at 225-578-4316 or
• Lean Thinking                                                                    lverma@outreach.lsu.edu.
 What lean thinking is and how it can provide a framework for               In addition to the courses listed in this bulletin, we
 organizational improvement .
                                                                            can tailor the following programs and others to meet
• Tools for Creative Thinking                                               the needs of your professional, technical and support
 How creative thinking supports organizational performance                  staff members:
 improvement and how to stimulate and manage
 creative thinking .                                                        • Review of Business English
• Planning and Implementing Change                                          • Proposal Writing for Engineers
 Measuring change readiness, planning change, understanding                   and other technical Professionals
 how people react to change, and successfully implementing                  • Writing Procedures and Instructions
 change .
                                                                            • Memo, Letter and E-mail Writing
this seminar is ideal for:                                                  • Evaluating Employee Performance
• Supervisors and managers in general, as well as those who                 • Delivering Superior Customer Service
  have participated in LSU’s Fundamentals of Supervision and/or
  Developing Your Managerial Effectiveness programs .




22   LSU CONTINUING EDUCATION     •   FALL 2009
                          Register online at www.outreach.lsu.edu




Computer & Information Technology
                 Authorized Training

         Computer Essentials
                                         Desktop Applications Specialist Program, Page 26

                                         Microsoft Office, Page 27
    44


         IT Foundations
                                         Web Design, Page 31

    44                                   Web Development, Page 31

                                         Programming, Page 34

                                         Database Development, Page 36

                                         A+, Page 38

                                         Network+, Page 38

                                         Security+, Page 38

                                         Desktop Support Specialist Program, Page 39

                                         Geographic Information Systems, Page 39




         Advanced Technical
                                         Microsoft, Page 41


    44


         Technical Specialty
                                        COMPUTER SECURITY

                                         Microsoft, Page 41
    44
                                         Security+, Page 38




                                            LSU CONTINUING EDUCATION      •   FALL 2009   23
           To register or for information call 225-578-2500




Your Certified Instructors Include:
Tony Bernard                                       more than seven years of experience in       life-cycle . He holds a B .S . degree in
Tony is a computer consultant and                  multi-platform systems administration,       Computer Science from LSU and is a
trainer . He earned his master’s degree            Web design, desktop publishing,              Microsoft Certified Application Developer .
from Columbia University and holds the             graphics design as well as IT training and   Currently, he is leading the development
MCT, MCSA, MCDBA, MCSE 2003, MCTS,                 development . (microsoft office; Web         of Yatec’s third major game project . (C++
MCDST, A+, Network+, and Security+                 Design & Development)                        Programming)
certifications . He is HP, IBM and Lexmark
certified . (He teaches a+; network+;
microsoft SQL Server; Windows                      Karen Silver Holton                          Judy Middleton
networking.)                                       Karen is a Microsoft Office Specialist       Judy Middleton (Microsoft Office
                                                   Authorized Instructor who has taught         Specialist Master Certified) has been a
                                                   computer application courses at LSU since    computer office applications instructor
Jennifer Berniard                                  1992 . She taught classes in the Virginia    and consultant for more than 15 years
Jennifer is a Microsoft Office Specialist          Community College system as well as          in both Baton Rouge and Houston . She
Authorized Instructor who has been                 worked as an IBM consultant . Karen          has taught office applications for LSU
an applications trainer for more than              earned her B .S . degree at LSU and her      Continuing Education for the past 10
five years . Her undergraduate degree              MBA at Virginia Tech . (microsoft office;    years . Before that she taught office
is in Business Management from Loyola              L’ami; CaPS; tiPS)                           applications at Woman’s Hospital in Baton
University in New Orleans . (microsoft                                                          Rouge and at San Jacinto Junior College
office)                                                                                         in Houston, Texas . She holds a B .S . in
                                                   Sarah Johnston                               Business Education from Southeastern
                                                   Sarah Johnston is a developer for the        Louisiana University . (microsoft office;
Michelle Carbo                                     LSU AgCenter . When off campus, she          microsoft outlook; Lotus notes)
Michelle is a Microsoft Office Specialist          creates Web sites for local businesses .
Authorized Instructor who brings to                She received her M .S . in System Design &
LSU Continuing Education five years                Development from Capella University .        Jeremy Norris
of real-world experience in Microsoft              (Web Design)                                 Jeremy is the Chief Creative Director of a
Office Applications having previously                                                           major government IT project for the LSU
implemented and trained on new                                                                  Law Enforcement Online Program . He
products and software . She earned                 Susana Reyes Lee                             has worked as a designer in Baton Rouge
her Master’s of Education degree from              Susana is in charge of e-Learning            for more than 10 years and teaches
Northwestern State University with an              development for LSU’s National Center        Web design courses for LSU Continuing
emphasis in Education Technology .                 for Biomedical Research and Training .       Education . (Web Design & Development)
(microsoft office)                                 She earned her M .S . in Human Resource
                                                   Development from LSU . She has more
Alex Cook                                          than five years of experience in IT          Chris Patterson
Alex is a graduate of LSU’s Computer               training and development as well as          Chris is a Senior Software Engineer for
Science program and has more than 15               programming and Web design . (microsoft      I .T . by Design, a local consulting firm that
years of software development experience           office)                                      specializes in the design and development
with the Louisiana state government and                                                         of custom software applications, as well
private industry . Alex is an Instructional                                                     as network design and support . Chris has
Technology Specialist for LSU Continuing           Ray LePine                                   a B .S . degree in Computer Science from
Education . (microsoft office; microsoft           Ray is a computer analyst and Webmaster      LSU and is a Microsoft Certified Database
Project; Web Development)                          for LSU Continuing Education . He has        Administrator . He has more than 10
                                                   been teaching computer courses for           years of experience developing custom
                                                   continuing education for more than 20        software solutions using Microsoft Access,
Kathy Geske                                        years . While not on campus, he consults     Visual Basic, C, C++, Classic ASP, VB Script,
Kathy is a computer consultant who has             on the design and implementation of          Javascript, the  .NET Framework, Visual
been involved in computer application              Web sites around the world .                 Basic  .NET, C#, ASP .NET, Microsoft SQL
instruction at LSU for more than 20                (Web Design & Development; aSP               Server, and Oracle . He has been teaching
years . She is a Microsoft Office Specialist       Programming)                                 software development classes for 3 years .
Authorized Instructor, who brings to                                                            (Database Development; Programming)
her classes career experience in systems
analysis/design/development and a focus            Richard McKinney
of problem                                         Richard is the senior game programmer        Craig Polk
solving and productivity . (microsoft              for Yatec Entertainment, a digital media     Craig is a Project Manager for I .T . by
office; WordPerfect office)                        and entertainment company, which             Design, a local consulting firm that
                                                   specializes in video game development . In   specializes in the design and development
                                                   addition to being highly skilled in game     of custom software applications, as
Nashid Hasan                                       development, he has extensive business       well as network design and support .
Nashid is a computer analyst for the LSU           application development experience .         Craig began coding Visual Basic for
Fire and Emergency Training Institute .            He has vast experience working with C/       Microsoft Access Database applications
He earned an M .S . in Information and             C++ and Microsoft SQL and has worked         more than 6 years ago, providing the
Decision Science (ISDS) from LSU and has           through every phase of the development       database foundation for future coding



24   LSU CONTINUING EDUCATION      •   FALL 2009
                                                                    Register online at www.outreach.lsu.edu




technologies . Since that time, he has         Megan Smith                                    Phil Van Zandt
developed many custom windows and              Megan is a graduate of LSU’s Graphic           Phil is Managing Partner of Creative
web applications using Visual Studio  .Net,    Design program and a Web designer for          Support Systems, a network management
the  .Net Framework, Visual Basic .Net,        the LSU AgCenter . She has more than 10        and consulting company specializing
Object-Oriented techniques, Microsoft SQL      years of creative experience designing in      in integration of Novell solutions in
Server, Oracle and Microsoft Access .          Adobe software . When not on campus,           multivendor environments . He uses his
(Database Development; Programming)            she designs Web and print projects for         Master CNE and Master CNI credentials
                                               public and private sector clients .            to teach Novell certified courses at
                                               (Web Design & Development)                     LSU and at other authorized centers
Martha Ratcliff                                                                               throughout the nation . In addition, he
Martha is Manager of Course                                                                   teaches courses in operating systems and
Development and Learning Technologies          Michael Thrower                                networking technology . He has more
for LSU Continuing Education . She has         Mike is President of I .T . by Design, a       than 20 years in the IT industry and
worked in the graphics field for more than     local consulting firm that specializes in      has been a certified trainer since 1991 .
15 years doing desktop publishing, graphic     the design and development of custom           (novell; it Project+)
design and multimedia development as           software applications, as well as network
well as IT training and development .          design and support . He has more than
(Web Design & Development)                     12 years of experience designing and
                                               building custom database applications
                                               for Windows and the Internet using
Julie Reynolds                                 Access, SQL Server and Oracle . He is also
Julie is a Microsoft Office Specialist         proficient in all versions of Visual Basic .
Authorized Instructor who has taught a         He has been an instructor at LSU for
variety of computer application courses at     more than seven years and teaches  .Net
LSU for more than nine years . She earned      programming, database development
her MBA from LSU and has more than 14          and other Web technologies . (Database
years of experience in the marketing and       Development; Programming)
IT industries . (microsoft office; microsoft
Project; Lotus notes; novell GroupWise)


John Rials
An instructor for LSU since 1993, John
brings broad business experience to
his classes that range from application
training to operating systems and
networking . He holds CTT+, MCT, MCSE,
MCP+Internet, A+, and Network+
certifications . While not in the classroom,
John consults with clients on network
design, implementation and maintenance .
John is manager of IT Administration for
LSU Continuing Education . (Windows
networking; train the trainer)


Kimberly Seeger
Kimberly is President of Solution Source
Café, offering leadership development,
customer service and facilitation (train-
the-trainer) for public or private sector
clients . She earned her M .S . at LSU in
Workforce Development and B .S . at
Indiana University of Pennsylvania in
Human Resources . Certifications include:
Achieve Global Leadership/Service and
Microsoft Office . Kimberly serves on the
Board of the American Society of Training
and Development (ASTDBR) in Baton
Rouge and actively participates in the
Society of Human Resource Management
(GBRSHRM) . (microsoft Windows;
microsoft office)




                                                                                              LSU CONTINUING EDUCATION   •   FALL 2009   25
          To register or for information call 225-578-2500




            Desktop Applications Specialist Certificate Program


                                                               LSU’s Desktop Applications Specialist Certificate Program
                  Core Application Courses                     is designed to help you develop and validate your skills in
                                                               using the Microsoft Office suite of business software . The
                                                               courses cover key concepts and skills, and they also assist those
                                                               preparing to seek certification as Microsoft Office Specialists
                                                               (Please Note: certification is optional) .
                 Introduction to Word 2007                     The Microsoft Office Specialist program is designed for
                           (1 day)
                                                               individuals who use Microsoft’s business desktop software
                                                               and who seek recognition for their expertise with specific
                                                               Microsoft products . Certification candidates must pass one
                                                               or more product proficiency exams in order to earn Microsoft
                                                               Office Specialist certification .
                    Mastering Word 2007
                          (2 days)                             The courses assume that you are familiar with using personal
                                                               computers and have used a mouse and keyboard (basic typing
                                                               skills are recommended) . You should be comfortable in the
                                                               Windows environment and be able to use Windows to manage
                                                               information on your computer . Specifically, you should be able
                 Introduction to Excel 2007                    to launch and close programs; navigate to information stored
                           (1 day)                             on the computer; and, manage files and folders .
                                                               to earn a Desktop applications Specialist Certificate,
                                                               participants must complete the following six (6) courses:

                                                                 introduction to Word 2007 (Page 27)

                    Mastering Excel 2007                         mastering Word 2007 (Page 27)
                          (2 days)
                                                                 introduction to excel 2007 (Page 28)

                                                                 mastering excel 2007 (Page 28)

                                                                 Choose two electives from list:
                     Electives (Choose 2)
                                                                 access 2007: introduction to relational
                                                                 Database Design (Page 29)

                                                                 mastering outlook 2007 (Page 29)
           Access 2007:
                                                 Mastering
         Introduction to                                         mastering PowerPoint 2007 (Page 28)
                                                Outlook 2007
      Relational Databases
                                                  (2 days)       or approved elective
             (2 days)

                                                               Courses are open to all participants, not just those pursuing
                                                               a certificate program . These non-degree programs consist of
                                                               non-credit courses .
                          Mastering
                       PowerPoint 2007
                           (2 days)
                                                                    For more information on the Desktop
                                                                    Applications Specialist Certificate Program,
                                                                    contact Melissa Stafford at 225-578-1263 or
                                                                    mstafford@outreach.lsu.edu.

     Desktop Applications Specialist Certificate Completed




26   LSU CONTINUING EDUCATION   •   FALL 2009
                                                                          Register online at www.outreach.lsu.edu




Computer & Information                                                      visit our Web site for the most up-to-date
Technology                                                                  information including program dates and
                                                                            more detailed course descriptions at
                                                                            www.outreach.lsu.edu
Microsoft Office
Introduction to Word 2007
                                                                            • Manage lists.
This course introduces you to using Microsoft Office Word . It will
                                                                            • Customize tables and charts.
teach you the fundamentals of word processing with Word .
After taking this course, you will be able to create, edit,                 • Present a professional appearance to your documents by
format, add tables, and print basic business documents using                  customizing formatting .
Word . The course also helps you prepare for the Word Core                  • Customize styles for document elements.
certification exam in the Microsoft Office Specialist Program .             • Modify pictures in a document.
No matter what version of Office Word you currently use, this               • Create customized graphic elements.
course will benefit you .                                                   • Structure content using Quick Parts.
• Explore the various components of the Office Word                         • Control text flow.
  environment .
                                                                            • Automate common tasks.
• Create a document.
                                                                            • Automate document creation.
• Edit documents by locating and modifying text.
                                                                            • Perform mail merges.
• Format text.
                                                                            Prerequisite: Introduction to Word 2007 or equivalent
• Format paragraphs.
                                                                            knowledge .
• Add tables to a document.
• Add graphic elements to a document.                                       Course Code: CWmmS                fee: $295              CeUs: 1.2

• Proof documents to make them more accurate.                               Session 09-4: Aug . 11-12; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Control a document’s page setup and its overall appearance.               Session 09-5: Oct . 5-14; Mon . & Wed .; 6-9 P .M . (4 mtgs .)
                                                                            Session 09-6: Dec . 1-2; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Prerequisites: Participants should be familiar with using
personal computers and have used a mouse and keyboard .
You should be comfortable in the Windows environment
and be able to use Windows to manage information on your
computer . Specifically, you should be able to launch and close
programs; navigate to information stored on the computer;
and manage files and folders .
Course Code: CWmW1                 fee: $175               CeUs: 0.6
Session   09-4: July 13; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)
Session   09-5: Sept . 1 & 3; Tue . & Thu .; 6-9 P .M . (2 mtgs .)
Session   09-6: Nov . 17; Tue .; 8:30 A .M .-3:30 P .M . (1 mtg .)
Session   10-1: Jan . 26; Tue .; 8:30 A .M .-3:30 P .M . (1 mtg .)

Mastering Word 2007
In the first course in this series, Introduction to Word 2007, you
gained all the basic skills that you need to create a wide range of
standardized business documents . If you use Word on a regular
basis, then once you have mastered the basic skills, the next step
is to improve your proficiency . To do so, you can customize and
automate the way Word works for you . You can also improve
the quality of your work by enhancing your documents with
customized Word elements . In this course, you will create complex
documents in Word by adding components such as, customized
lists, tables, charts, and graphics . You will also create personalized
Word efficiency tools . The course also helps you prepare for
the Word Expert certification exam in the Microsoft Office
Specialist Program .




                                                                                                      LSU CONTINUING EDUCATION        •   FALL 2009      27
             To register or for information call 225-578-2500




Introduction to Excel 2007
This course introduces you to using Microsoft Office Excel . It will
teach you the fundamentals of spreadsheets with Excel . After                           Microsoft Certified
taking this course, you will be able to create, edit, format and                    Application Specialist Series
print basic worksheets and charts in Excel . The course also helps
you prepare for the Excel Core certification exam in the Microsoft
Office Specialist Program . No matter what version of Office Excel
you currently use, this course will benefit you .
• Explore the Office Excel environment.
• Work with an Excel worksheet by entering and selecting
  the data in it . You will also save the data in the worksheet .
• Modify a worksheet.
• Perform calculations.
• Format a worksheet.
• Develop a workbook.
                                                                                                  Office Word 2007
                                                                                                  Office Excel 2007
• Print workbook contents.
                                                                                                Office Outlook 2007
• Customize the layout of the Excel application window.
                                                                                               Office PowerPoint 2007
Prerequisites: Participants should be familiar with using                                        Office Access 2007
personal computers and have used a mouse and keyboard .                                             Windows Vista
You should be comfortable in the Windows environment
and be able to use Windows to manage information on your                        The core Microsoft Office Specialist Certification Program
computer . Specifically, you should be able to launch and close                 credential has been upgraded to validate skills with the
programs; navigate to information stored on the computer;                       2007 Microsoft Office system as well as the new Windows
and manage files and folders .
                                                                                Vista operating system . The Application Specialist
Course Code: CSXK1                fee: $175              CeUs: 0.6              certification targets Information Workers and covers the
                                                                                most popular Microsoft Office applications such as Word
Session 09-4: July 27; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)
                                                                                2007, PowerPoint 2007, Excel 2007, and Outlook 2007 .
Session 09-6: Sept . 14; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)
Session 09-7: Oct . 26 & 28; Mon . & Wed .; 6-9 P .M . (2 mtgs .)                     For more information on the upcoming
Session 09-8: Dec . 7; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)                       Microsoft Certified Application Specialist
Session 10-1: Jan . 25; Mon .; 8:30 A .M .-3:30 P .M . (1 mtg .)                      program, contact Melissa Stafford at
                                                                                      225-578-1263 or mstafford@outreach.lsu.edu.
Mastering Excel 2007
This is a follow-up program to the Introduction to Excel 2007
course . In this course, you will use Excel to streamline and                Mastering PowerPoint 2007
enhance your spreadsheets with templates, charts, graphics and
                                                                             This course will help you learn how to create and modify basic
formulas . The course also helps you prepare for the Excel Expert
                                                                             Microsoft Office PowerPoint presentations for delivery in front of
certification exam in the Microsoft Office Specialist Program .
                                                                             an audience . You will explore the PowerPoint environment and
• Enhance the workbook.                                                      create a new presentation . You will enhance your presentation
• Automate workbook creation by using templates.                             with features that will transform it into a powerful means
• Organize data using tables.                                                of communication . The course also helps you prepare for the
• Create and modify charts.                                                  PowerPoint Core certification exam in the Microsoft Office
• Analyze data using PivotTables and PivotCharts.                            Specialist Program . No matter what version of Office PowerPoint
                                                                             you currently use, this course will benefit you .
• Work with graphic objects.
• Calculate with advanced formulas.                                          • Explore the Office PowerPoint environment.

• Sort and filter data.                                                      • Create a presentation. You will also add text and themes
                                                                               to a presentation .
Prerequisite: Introduction to Excel 2007 or equivalent knowledge .           • Format text on slides.
Course Code: CSXmS                fee: $295              CeUs: 1.2           • Add graphical objects to a presentation.
Session 09-4: Aug . 3-12; Mon . & Wed .; 6-9 P .M . (4 mtgs .)               • Modify objects on slides.
Session 09-5: Oct . 21-22; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)   • Add tables to a presentation.
Session 09-6: Dec . 14-15; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)   • Add charts to a presentation.




28    LSU CONTINUING EDUCATION         •   FALL 2009
                                                                             Register online at www.outreach.lsu.edu




• Prepare to deliver a presentation.                                           automating tasks . You will also benefit by becoming familiar with
• Customize the PowerPoint environment.                                        Access features that will enable you to customize forms
• Customize a design template.                                                 and reports .
• Add diagrams to your presentation.                                           • Modify the design and field properties of a table to streamline
                                                                                 data entry and maintain data integrity .
• Add special effects to a PowerPoint presentation.
                                                                               • Retrieve data from tables using joins.
• Use the various options to customize slide shows.
                                                                               • Create flexible queries to display specified records, allow for
• Use PowerPoint to publish slides to a slide library and secure
                                                                                 user-determined query criteria, and modify data using queries .
  your presentations .
                                                                               • Enhance the capabilities of a form.
• Finalize a presentation.
                                                                               • Customize reports to organize the displayed information and
Prerequisite: Introduction to Word 2007 or equivalent                            produce specific print layouts .
knowledge .
                                                                               • Share Access data across other applications.
Course Code: CGPmS                fee: $295               CeUs: 1.2            • Restructure the data into appropriate tables to ensure data
                                                                                 dependency and minimize redundancy .
Session 09-3: Oct . 19-20; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                               • Write advanced queries to analyze and summarize data.
Mastering Outlook 2007                                                         • Create and revise Access macros.
This course is designed for people with a basic understanding                  • Display data more effectively in a form.
of Microsoft Windows who need to learn how to use Microsoft                    • Customize reports by using various Access features, thus
Outlook to compose and send e-mail, schedule appointments and                    making them more effective .
meetings, manage contact information and tasks, and use notes .                • Maintain your database using tools provided by Access.
You will then learn how to customize your environment, calendar
                                                                               Prerequisite: Access 2007: Introduction to Relational Database
and mail messages to meet your specif ic needs as well as track,
                                                                               Design or equivalent knowledge .
share, assign and quickly locate various Outlook items . The course
also helps you prepare for the Outlook Core certification exam in              Course Code: CDmaB                   fee: $495               CeUs: 1.2
the Microsoft Office Specialist Program .                                      Session   09-4:   July 7-8; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Identify the components of the Outlook environment. You will                 Session   09-5:   Sept . 9-10; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  also perform simple tasks such as sending and responding to                  Session   09-6:   Oct . 27-Nov . 5; Tue . & Thu .; 6-9 P .M . (4 mtgs .)
  email messages .                                                             Session   10-1:   Jan . 25-26; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Compose messages.
• Use folders to organize messages.
• Manage contacts and contact information.
• Schedule appointments.
• Schedule meetings.
• Create and edit tasks.
• Create and edit notes.
• Customize the calendar by setting various calendar options.
• Set message options.
• Track work activities using the Journal.
• Assign and track tasks.
• Share folder information.
• Customize the Outlook environment.
• Sort, find, and color-code items in your mailbox and calendar.
• Work with public folders.
Course Code: CimmS                fee: $350               CeUs: 1.2
Session 09-2: Aug . 24-25; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Session 09-3: Dec . 8-9; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)

Access 2007: Database Application Development
(See also, Database Development including Microsoft Office Access
courses, page 36)

Learn how to enhance your database designs by using the
principles of normalization and table relationships . Take the
guesswork out of creating databases by using data-normalization
techniques . Take advantage of relational database efficiency
to maintain data . Save time by controlling data entry and



                                                                                                            LSU CONTINUING EDUCATION           •   FALL 2009    29
            To register or for information call 225-578-2500




Business Applications                                                        instructor: This course is presented in partnership with PMOLink,
                                                                             Inc ., a PMI Registered Education Provider and Primavera
QuickBooks Pro 2009                                                          Authorized Representative .
(See also, Accounting/Finance courses, page 10)                              Course Code: CDP102             fee: $1,495       CeUs: 1.95 / PDUs: 19.5
This full-featured course covers the basic features and                      Session 09-2: Sept . 28-30; Mon .-Wed . .; 8:30 A .M .-4 P .M . (3 mtgs .)
functionality of the software . Learn how to fully utilize the
many facets of this software, if you are just beginning or have              Primavera Advanced
been using it for sometime . Other topics include: Setting up a              (See also, Business Project Management courses, page 7)
company; working with lists; creating invoices and processing
                                                                             This course provides hands-on training for Primavera’s client/
payments; setting up inventory and customizing forms; creating
                                                                             server based solution . The two-day program is designed to give
graphs; and estimating time tracking and job costing .
                                                                             current users a more in depth look at the software . Many of the
Prerequisites: A basic understanding of the computer                         lessons will aid the project office in determining how to setup
operating system you are using is recommended; Accounting                    users, maintain security, and define global data items, such as
Basics; Payroll Accounting; or equivalent knowledge .                        calendars and activity codes . Participants will learn how to modify
                                                                             and analyze projects using advanced functionality . The topics
instructor: Laura DeLaune, CPa, LSU Department of accounting                 covered in this program are applicable to anyone using Primavera
Course Code: CQQWP                fee: $495              CeUs: 1.2           software versions greater than 3 .1 through 5 .0 .
Session 09-2: Nov . 9 & 16; Mon .; 9 A .M .–4 P .M . (2 mtgs .)              instructor: This course is presented in partnership with PMOLink,
                                                                             Inc ., a PMI Registered Education Provider and Primavera
Project 2007: Creating and Managing Projects                                 Authorized Representative .
(See also, Business Project Management courses, page 7)
                                                                             Prerequisite: Primavera Basic or equivalent knowledge .
This course is designed for individuals who will use Microsoft
                                                                             Course Code: CDP106               fee: $1,195        CeUs: 1.3 / PDUs: 13
Project as a tool to assist them in managing projects . The two-
day program teaches you how to keep track of project details                 Session 09-2: Nov . 2-3; Mon .-Tue .; 8:30 A .M .-4 P .M . (2 mtgs .)
and modify a project that is in progress . You will create tasks,
organize these tasks in a work breakdown structure containing                Introduction to Crystal Reports
task relationships, create and assign resources, and finalize the            (See also, Database Development courses, page 36)
project in order to implement the project plan . You will exchange
                                                                             Crystal Reports is the primary recommended course you should
project plan data with other applications, update project plans,
                                                                             take if your job responsibilities require you to obtain output
create custom reports, and re-use project plan information .
                                                                             from databases . This course is designed for the novice Crystal
Prerequisite: A basic understanding of project management                    Reports user who needs to quickly become proficient in creating
is recommended .                                                             and modifying reports . In this course, you will build basic list
                                                                             and group reports that work with almost any database . Some
Course Code: CDmP1                fee: $695           CeUs: 1.2 / PDUs: 12
                                                                             of the topics include planning a report, creating a basic report,
Session 09–2: Nov . 9-10; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)    using the Report Explorer, record selection, sorting, grouping and
                                                                             summarizing, charting, basic formulas, and exporting .
Primavera Basic
                                                                             • Create a list report by using data from an existing database.
(See also, Business Project Management courses, page 7)
                                                                             • Locate and present data in a specified order.
This course provides hands-on training for Primavera’s client/               • Create groups to summarize report data.
server based solution . Participants will gain a thorough
                                                                             • Build formulas to add non-database data to a report and
background in the concepts of planning and scheduling .                        display data differently .
Scheduling techniques will be covered . The three-day program
                                                                             • Format reports.
leads you through hands-on workshops that create and track
                                                                             • Enhance reports by adding and modifying elements in a report.
an entire project to completion . All workshops and instruction
use the three basic elements of project management: schedule,                • Create single data series charts.
resource and costs . Participants will learn how to create a project         • Distribute report data to other users.
with activities and resources, calculate a schedule, analyze                 Course Code: CDCra                fee: $795               CeUs: 1.2
resource/cost data and compare current vs . target schedules . The
                                                                             Session 09-2: Sept .15-16; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
topics covered in this program are applicable to anyone using
Primavera software versions greater than 3 .1 through 5 .0 .




30    LSU CONTINUING EDUCATION        •   FALL 2009
                                                               Register online at www.outreach.lsu.edu




Web Design & Web Development


           Web Design & Web Development
           Certificate Programs
    LSU’s Web Design & Web Development Certificate Programs are designed to help individuals develop and validate
    their skills in internet-related technologies. the programs cover key concepts and skills and they also assist individuals
    who wish to prepare for vendor-neutral certification options, such as the Brainbench Certified internet Professional
    (BCiP), Certified internet Webmaster (CiW), and Comptia’s i-net+ Certification. Certification offers structured and
    reliable evidence that an individual has the necessary internet skill competencies to excel in the industry.


    Web Design Certificate Program                                    Web Development Certificate Program
    The Web Design career track is a flexible program                 The Internet has become a communication tool
    that focuses on the skills needed to design interesting,          that is critical in our society . As this has developed,
    successful and functional Web sites . This track allows           organizations around the world have come to realize
    individuals to prove their skills and expertise in the            that it makes sense to deliver application functionality
    physical layout and design of Web pages, including                over the Internet, and specifically the World Wide
    the use of color, layout, functionality, multiple types           Web . Building software designed to execute over
    of media, typography, and user interfaces . The                   the Internet is the most common development
    structure of the Web Design track has been designed               paradigm in use today .
    to recognize that there are many different types of
                                                                      After completing this track, you will be able to write
    Web designers performing different activities using
                                                                      Visual Basic  .NET applications that leverage the
    different applications . Participants complete core
                                                                      Internet . Specifically, you will learn how to create
    concept courses that cover what all Web designers
                                                                      Web-based applications that allow end users’
    should know, one application-specific course that
                                                                      functionality of an installed program running within
    covers a key tool used by most Web designers, and
                                                                      a Web browser .
    an elective course to allow you to tailor the career
    track to your needs .                                             to earn a Web Development Certificate, participants
                                                                      must complete the following five (5) courses:
    to earn a Web Design Certificate, participants must
    complete the following five (5) courses:                          Core Courses (three required)
                                                                      • Web Design Basics/Introduction to HTML
    Core Courses (three required)
    • Web Design Basics/Introduction to HTML                          • Mastering Web Design/Advanced Web Authoring

      (HyperText Markup Language)                                     • Enhancing Web Design with Active Server Pages
    • Mastering Web Design/Advanced Web Authoring                     Programming Courses (two required)
    • Enhancing Web Design with Active Server Pages
                                                                      • Data Collaboration with XML
    application (Choose one)                                          • Introduction to Programming using Visual
    • Dreamweaver CS4 Essentials                                       Basic  .NET
    • Expression Web 2007 Essentials
                                                                      to earn a master Web Development Certificate,
    elective (Choose one)                                             two (2) additional programming courses are required.
    • Flash CS4 Essentials                                            • Introduction to Internet Programming using ASP .NET
    • Photoshop CS4 Essentials                                         and Visual Basic  .NET

    Courses are open to all participants, not just those              • Advanced Internet Programming using Visual Basic
    pursuing a certificate program . These non-degree                   .NET and XML Web Services
    programs consist of non-credit courses .                          Courses are open to all participants, not just those
                                                                      pursuing a certificate program . These non-degree
         For more information on the Web
                                                                      programs consist of non-credit courses .
         Design Certificate Program, contact
         Kristy Anthony at 225-578-3313 or                                 For more information on the Web
         kanthony@outreach.lsu.edu.                                        Development Certificate Program,
                                                                           contact Melissa Stafford at 225-578-1263
                                                                           or mstafford@outreach.lsu.edu.



                                                                                        LSU CONTINUING EDUCATION    •   FALL 2009   31
             To register or for information call 225-578-2500




Web Design Basics/Introduction to HTML                                       Mastering Web Design/Advanced Web Authoring
This course introduces technical concepts underlying the World               This course provides you with the tools to create your own
Wide Web . It is suitable for anyone who has used a Web browser,             HTML documents . Learn how to create Web sites with a variety
but is now looking to learn more about how the Internet and                  of HTML elements and attributes and create well-formed code
the Web works . This information is useful for anyone embarking              that complies with the XHTML standard . You will learn how
on a technical career related to computers, as well as those who             to use Cascading Style Sheets (CSS) to develop and design Web
intend to use the Internet for business or commercial purposes .             sites . Learn how to use all the features of the CSS-1 specification
• Learn to create Web documents using HTML 4.01.                             and a few features of CSS-2 . Explore browser workarounds and
                                                                             sound development principles along the way . Upon completion
• Learn good HTML coding practices to create Web pages that
  work and will continue to work in the ever-changing world                  of this course, you will be able to identify style sheets of
  of Web development .                                                       various types, customize styles, apply positioning properties,
                                                                             control background appearance, and create styles that
• Understand how Web servers and client software such as Web
  browsers work together to enable users to browse information               break down gracefully .
  and run applications on the Web .
                                                                             Prerequisite: Web Design Basics or equivalent knowledge .
• Recognize security hazards that go along with connecting
  to the Internet and some of the tactics that can be used                   Course Code: CiGHm                fee: $395              CeUs: 1.2
  to minimize those hazards .                                                Session 09-3: July 8-9; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
• Understand what HTML is, how it is used, and how it                        Session 09-4: Sept . 9-10; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
  came to be .
                                                                             Session 09-5: Nov . 9-18; Mon . & Wed .; 6-9 P .M . (4 mtgs .)
• Use a text editor to set up both global and content structures
  of an HTML document .                                                      Enhancing Web Design with Active Server Pages
• Create links to locations within a site and out to other sites
                                                                             This course introduces you to the powerful capabilities of Active
  on the Internet .
                                                                             Server Pages (ASP) . ASP allows Web designers to incorporate live
• Efficiently format Web page content by using both
                                                                             database content into Web pages, process form information and
  non-deprecated HTML tags and Cascading Style Sheets .
                                                                             store it, and create search engines, chat rooms, and shopping
• Incorporate graphics into Web pages as embedded images,
                                                                             carts . For the Web designer with knowledge of HTML, CSS,
  links and backgrounds .
                                                                             and ASP, no Web project is beyond reach .
• Generate unordered, ordered and nested lists in HTML
  documents .                                                                Prerequisites: Web Design Basics; Mastering Web Design;
Course Code: CiGHa                fee: $395              CeUs: 1.2           or equivalent knowledge .

Session 09-4: Aug . 12-13; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)   Course Code: CPaSa                fee: $395              CeUs: 1.2
Session 09-5: Oct . 13-22; Tue . & Thu .; 6-9 P .M . (4 mtgs .)              Session 09-3: Oct . 7-8; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Session 10-1: Jan . 26-27; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)   Session 09-4: Dec . 9-10; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)

                                                                             Dreamweaver CS4 Essentials
                                                                             This course introduces you to the basic and advanced features
                                                                             of the Adobe Dreamweaver Web development application .
                                                                             You will learn about creating, organizing and managing Web
                                                                             sites using Dreamweaver, and how to create and edit Web pages
                                                                             using Dreamweaver . In this course we will cover everything from
                                                                             basic Web pages to advanced dynamic content .

                                                                             Prerequisite: Web Design Basics or equivalent knowledge .
                                                                             Course Code: CiGDW                fee: $395              CeUs: 1.2
                                                                             Session 09-2: July 28-29; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                             Session 09-3: Sept . 22-23; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                             Session 09-4: Nov . 10-11; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)

                                                                             NEW! Expression Web 2007 Essentials
                                                                             Microsoft Expression Web is a professional design tool to create
                                                                             modern, standards-based sites that deliver superior quality on the
                                                                             Web . Microsoft FrontPage is being replaced by Expression Web,
                                                                             a professional Web authoring tool with features that help you
                                                                             design, develop, and maintain exceptional standards-based Web
                                                                             sites . Expression Web’s interface is similar to FrontPage, making
                                                                             it easier for FrontPage users to transition to Expression Web, but




32    LSU CONTINUING EDUCATION         •   FALL 2009
                                                                               Register online at www.outreach.lsu.edu




Expression Web comes with many new, different tools—and the
ability to customize the interface layout—to help Web designers
and developers work more efficiently . In this course you will get
familiar with the basic principles of Web development and the
Expression Web environment and create a fluid designed Web
site and add dynamic features to make it engaging to the users .

Prerequisite: Web Design Basics or equivalent knowledge .
Course Code: CiGeW                fee: $395               CeUs: 1.2
Session 09-2: Oct . 13-14; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)

Flash CS4 Essentials
Adobe Flash is used for producing animated and interactive Web
sites . In this course, you will gain experience with Flash
tools and methods for working in Flash . You will build on this
knowledge by using Flash to create animations that you can
publish on the Web or as stand-alone files . In this course, you
will use Flash to create dynamic applications that range from
e-commerce shopping carts to online forms .
                                                                                NEW! InDesign CS4 Essentials
Course Code: CiGfL                fee: $395               CeUs: 1.2             This course will familiarize you with print layout and design
Session 09-2: July 22-23; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)       tools and features available to you in Adobe InDesign . You will
Session 09-3: Oct . 28-29; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)      learn to create eye-catching printed documents . You will set up
                                                                                documents, work with text and type styles, add color, work with
Photoshop CS4 Essentials                                                        tables, use transparency and other effects, and bring in graphics
Learn to modify and combine scanned photographs to create                       to your InDesign projects . You will use the advanced features in
realistic composite images using Adobe Photoshop . Learn to                     InDesign to create documents that are attractive and have the
use several tools for selecting parts of images and to move,                    highest degree of perfection .
duplicate and resize images . Learn to use layers and to apply                  Course Code: CGPin                fee: $395              CeUs: 1.2
layer effects and filters to create special effects, including
                                                                                Session 09-3: Aug . 26-27; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
lighting and texture effects . Additionally, you will use painting
                                                                                Session 09-4: Oct . 20-21; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
tools and blending modes to create shading effects . You will
further your understanding of isolating image areas by creating
                                                                                NEW! Illustrator CS4 Essentials
and saving masks with specialized tools, commands, modes and
layer elements . You will also learn to create and apply creative               Adobe Illustrator is a sophisticated graphics application that helps
elements such as gradients, patterns and color overlays, and                    you to create complex and attractive designs with type effects .
to save them along with effects in easy-to-apply layer styles .                 You will create logos, advertisements, and other illustrations
Upon completion of the course you will have a firm grasp on                     with ease using this software In this course, you will learn to
Photoshop concepts that are applicable to almost every facet                    use Illustrator by drawing and manipulating simple shapes to
of using the application, including Web design, preparing                       create logos . You will also combine text and graphics to create
photographic images for printing and illustration .                             advertisements . You will learn to create complex illustrations,
                                                                                print documents without any errors or color mismatches and
Course Code: CiGPS                fee: $395               CeUs: 1.2
                                                                                prepare illustrations for the Web . Create logos using simple
Session 09-4: Sept . 1-2; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)       shapes and custom paths .
Session 09-5: Oct . 26-Nov . 4; Mon . & Wed .; 6-9 P .M . (4 mtgs .)            Course Code: CGiLL                fee: $395              CeUs: 1.2
Session 09-6: Dec . 1 & 3; Tue . & Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                Session 09-3: Sept . 16-17; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
NEW! Photoshop CS4: Web Production                                              Session 09-4: Nov . 18-19; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)

In this one-day course, you will use Adobe Photoshop to create
and optimize images for the Web . You will learn to stage
Web page components, arrange them aesthetically, and add
interactivity . Finally, you will export the Web page consisting
of interactive images so that you can view and test their
functionality in Internet browsers .

Prerequisite: Photoshop CS3 Essentials or equivalent knowledge .
Course Code: CiGPP                fee: $225               CeUs: 0.6
Session 09-2: Nov . 19; Thu .; 8:30 A .M .-3:30 P .M . (1 mtg .)




                                                                                                           LSU CONTINUING EDUCATION         •   FALL 2009     33
            To register or for information call 225-578-2500




Programming

            .NET Programming
            Certificate Program

     The Microsoft Windows operating system is the most used
     software in the world . For years, different development
     communities have used varying technologies to tap into
     the power of the Windows operating system . With the
     creation of  .NET, Microsoft standardized the way Windows
     machines are programmed, using the  .NET Framework .
     In the programming track, you will learn one of the
     most popular programming languages in the world,
     Visual Basic  .NET . Using this language, you will learn
     the fundamentals of programming, how to create
     Windows applications, and add data access code to
     your applications . After completing this track, you will
     understand how to program the most popular operating
     system using the most popular language as your tool .

     to earn a .net Programming Certificate, participants must
     complete the following four (4) courses:
                                                                   Course Code: CPviP             fee: $450          CeUs: 1.2
        Introduction to Programming using
        Visual Basic .NET                                          Session 09-4: Aug . 18-19; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
        Object-Oriented Programming using                          Session 09-5: Oct . 12-21; Mon . & Wed .; 6-9 P .M . (4 mtgs .)
        Visual Studio .NET                                         Session 10-1: Jan . 20-21; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
        Programming Data Access with ADO.NET
        using Visual Basic .NET                                    Object-Oriented Programming using Visual
        Advanced Visual Basic .NET Topics                          Studio .NET
                                                                   This course introduces you to general principles underlying the
     Courses are open to all participants, not just those
                                                                   practice of object-oriented programming . The concepts and
     pursuing a certificate program . These non-degree
                                                                   principles in this course are presented in a generic manner,
     programs consist of non-credit courses .
                                                                   and as such are intended to prepare you for programming in
                                                                   virtually any object-oriented programming language . In this
          For more information on the .NET
                                                                   course, you learn how to work with the IDE Windows in Visual
          Programming Certificate Program,
                                                                   Studio  .NET to create the different  .NET project types . You will
          contact Melissa Stafford at 225-578-1263
                                                                   learn general programming concepts that provide a basis for
          or mstafford@outreach.lsu.edu.
                                                                   object-oriented programming in many different languages .

                                                                   Prerequisite: Introduction to Programming using Visual Basic
Introduction to Programming using Visual                            .NET or equivalent knowledge .
Basic .NET                                                         Course Code: CPvoP                fee: $595              CeUs: 1.8
Visual Basic  .NET, the newest generation of Visual Basic, is      Session 09-4: Sept . 21-23; Mon .-Wed; 8:30 A .M .-3:30 P .M . (3 mtgs .)
designed to be the easiest and most productive tool for creating   Session 09-5: Nov . 18-20; Wed .-Fri; 8:30 A .M .-3:30 P .M . (3 mtgs .)
 .NET applications, including Windows applications, Web Services
and Web applications . While providing the traditional ease-of-    Data Collaboration with XML
use of Visual Basic development, Visual Basic  .NET also allows
                                                                   XML has become the industry standard mechanism for data
optional use of new language features . Inheritance, method
                                                                   collaboration between different applications, systems and
overloading, structured exception handling, and free threading
                                                                   platforms . This course is a gentle introduction to XML . It is
all make Visual Basic a powerful object-oriented programming
                                                                   designed for both technical and non-technical participants .
language . In this course, you will learn the fundamentals of
                                                                   All of the central XML technologies are covered, including
programming by using Visual Basic  .NET to create user interface
                                                                   XSLT, XML DOM, XML Linking, DTD Design, and XML Schema .
applications . You will, through hands-on training, quickly gain
                                                                   You will learn all the basic components of the XML Schemas
the core programming skills required to develop functionally
                                                                   recommendation, including its elements, attributes, data types
sound Visual Basic  .NET applications .
                                                                   and facets . You will also learn techniques for XML document




34    LSU CONTINUING EDUCATION    •   FALL 2009
                                                                             Register online at www.outreach.lsu.edu




and data modeling, an essential aspect of schema design .                      Introduction to Internet Programming using
In addition to XML-specific technologies, other Web-centric                    ASP.NET and Visual Basic .NET
technologies are also discussed .
                                                                               Active Server Pages .NET (ASP .NET) is Microsoft’s newest Web
Prerequisite: Web Design Basics or equivalent knowledge .                      development model . In this course you will learn the basics of
                                                                               how ASP .NET works and how to put together the pieces of an
Course Code: CPXmL                fee: $450              CeUs: 1.2
                                                                               ASP .NET application . Through hands-on exercises you will work
Session 09-3: Oct . 14-15; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)     with the common language runtime, Web Forms, XML Web
                                                                               services, and the Microsoft  .NET Framework .
Programming Data Access with
                                                                               Prerequisite: Introduction to Programming using Visual Basic
ADO.NET using Visual Basic .NET
                                                                                .NET; or equivalent knowledge .
ADO .NET is the data-access technology included with the
                                                                               Course Code: CPaSB                 fee: $595              CeUs: 1.8
 .NET Framework . Regardless of the database platform chosen,
ADO .NET will provide the tools necessary to bring required data               Session 09-2: Oct . 28-30; Wed .-Fri .; 8:30 A .M .-3:30 P .M . (3 mtgs .)
into your applications . This course will teach you how to build
data-oriented applications and Web services with Microsoft                     Advanced Internet Programming using
ADO .NET, Microsoft SQL Server 2000, and the Microsoft  .NET                   Visual Basic .NET and XML Web Services
Framework . It is designed for the professional platform developer
                                                                               In this course you will dive deeper into Web forms, managing user
who is responsible for designing and building data-oriented,
                                                                               state and securing a Web application . This course will also give
distributed applications for his or her organization .
                                                                               you hands-on experience in creating and consuming XML Web
Prerequisite: Introduction to Programming using Visual Basic                   Services from within an ASP .NET environment . Several sample
 .NET or equivalent knowledge .                                                applications and labs will be used to teach practical solutions to
                                                                               common Web programming issues .
Course Code: CPvDa             fee: $595          CeUs: 1.8
Session 09-2: Nov . 2-4; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)       Prerequisite: Introduction to Internet Programming using ASP .
                                                                               NET and Visual Basic  .NET or equivalent knowledge .
Advanced Visual Basic .NET Topics                                              Course Code: CPaSC                 fee: $495              CeUs: 1.2
This course builds upon the foundation of Introduction to                      Session 09-1: July 20-21; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Programming using Visual Basic  .NET and Object-Oriented                       Session 09-2: Dec . 9-10; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Programming using Visual Studio  .NET . Advanced topics
including XML interaction, versioning, deployment, assemblies,
and memory management are discussed and practiced with
lab exercises . In addition, advanced object-oriented principles
including events, delegates, types and interfaces are explained
using hands-on coding examples .

Prerequisites: Introduction to Programming using Visual Basic
 .NET; Object-Oriented Programming using Visual Basic  .NET; or
equivalent knowledge .
Course Code: CPvat                fee: $595              CeUs: 1.8
Session 09-3: Oct . 7-9; Wed .-Fri .; 8:30 A .M .-3:30 P .M . (3 mtgs .)
Session 09-4: Dec . 14-16; Mon .-Wed .; 8:30 A .M .-3:30 P .M . (3 mtgs .)

Enhancing Web Design with Active Server Pages
This course introduces you to the powerful capabilities of Active
Server Pages (ASP) . ASP allows Web designers to incorporate live
database content into Web pages, process form information and
store it, and create search engines, chat rooms, and shopping
carts . For the Web designer with knowledge of HTML, CSS, and
ASP, no Web project is beyond reach .

Prerequisites: Web Design Basics; Mastering Web Design;
or equivalent knowledge .
Course Code: CPaSa             fee: $395          CeUs: 1.2
Session 09-3: Oct . 7-8; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
Session 09-4: Dec . 9-10; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)




                                                                                                          LSU CONTINUING EDUCATION         •   FALL 2009    35
           To register or for information call 225-578-2500




Database Development


                Database Development
                Certificate Program

     Most professional requirements for application
     development center on the need to organize, store,
     and retrieve data . Understanding how databases
     themselves are designed, built, and maintained is crucial
     to software developers . Being able to access and update
     data programmatically is the difference between
     hobbyist and professional applications .
                                                                 Access 2007: Introduction to Relational
     After completing this track, you will be able to design
     and build a database on either the Microsoft Access or      Database Design
     Microsoft SQL Server platform . You will also learn how     You will learn the basic skills necessary to begin using Microsoft
     to write Visual Basic  .NET code, focusing on using code    Office Access and to design and create databases, tables, queries,
     to interact with databases .                                forms, and reports . Additionally, you will learn the general
                                                                 principles involved in designing a database that complies with the
     To earn a Database Development Certificate,
                                                                 relational database model .
     participants must complete the following courses:
                                                                 • Examine the basic database concepts and explore the Office
     • Access 2007: Introduction to Relational Database            Access environment .
       Design (Page 36)                                          • Design a simple database.
     • Access 2007: Database Application Development             • Build a new database with related tables.
       (Page 36)                                                 • Manage the data in a table.
     • Access 2007: Advanced Topics or                           • Query a database using different methods.
       Structured Query Language (SQL) (Page 37)                 • Design forms.
     • Introduction to Programming using Visual Basic .NET       • Generate reports.
       (Page 34)                                                 Prerequisite: Participants should be familiar with using personal
     • Programming Data Access with ADO.NET using                computers and have used a mouse and keyboard . You should
                                                                 be comfortable in the Windows environment and be able to use
       Visual Basic  .NET (Page 35)
                                                                 Windows to manage information on your computer . Specifically,
     Please note:                                                you should be able to launch and close programs; navigate to
                                                                 information stored on the computer; and manage files
     • Course #2779 Implementing a Microsoft SQL Server          and folders .
       2005 Database, may be substituted for the Microsoft
       Access 2007/SQL course requirements listed above .        Course Code: CDmaa                 fee: $395               CeUs: 1.2
                                                                 Session   09-4: July 7-8; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
     Courses are open to all participants, not just those
                                                                 Session   09-5: Sept . 9-10; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
     pursuing a certificate program . These non-degree
     programs consist of non-credit courses .                    Session   09-6: Oct . 27-Nov . 5; Tue . & Thu .; 6-9 P .M . (4 mtgs .)
                                                                 Session   10-1: Jan . 25-26; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
          For more information on the Database
          Development Certificate Program,                       Access 2007: Database Application Development
          contact Melissa Stafford at 225-578-1263               Learn how to enhance your database designs by using the
          or mstafford@outreach.lsu.edu.                         principles of normalization and table relationships . Take the
                                                                 guesswork out of creating databases by using data-normalization
                                                                 techniques . Take advantage of relational database efficiency
                                                                 to maintain data . Save time by controlling data entry and
                                                                 automating tasks . You will also benefit by becoming familiar
                                                                 with Access features that will enable you to customize forms
                                                                 and reports .
                                                                 Course Code: CDmaB                 fee: $495               CeUs: 1.2
                                                                 Session 09-4: Aug . 24-25; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                 Session 09-5: Nov . 10-19; Tue . & Thu .; 6-9 P .M . (4 mtgs .)




36   LSU CONTINUING EDUCATION     •   FALL 2009
                                                                             Register online at www.outreach.lsu.edu




Structured Query Language (SQL)
You will learn what SQL is and how it can help you query
a database to answer business questions . You will also learn
advanced queries and how to add, update and delete data,
tables, views and indexes .

Prerequisites: Access 2007: Introduction to Relational Database
Design; Access 2007: Database Application Development; or
equivalent knowledge .                                                           CompTIA Certifications
Course Code: CDSQL                fee: $495              CeUs: 1.2               Computing Technology Industry Association (CompTIA)
                                                                                 certification programs are the recognized industry
Session 09-2: Dec . 2-3; Wed .-Thu .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                 standards for foundation-level information technology
                                                                                 (IT) skills . CompTIA vendor-neutral certification programs
Access 2007: Advanced Topics
                                                                                 are known throughout the technology community as
In previous levels, you were introduced to the various features                  one of the best ways to break into the information
of Access 2007 that dealt with local database management .                       technology field and build a solid career . Many companies
However, effective database management calls for mastering                       preferentially hire people with certifications .
the advanced administrative and collaborative features of
                                                                                 Already certified? Acquiring additional CompTIA
Access . In this course, you will exchange data with other
                                                                                 certifications will add to your current credentials and pave
applications, automate business processes by using VBA
                                                                                 the way to more lucrative and challenging positions . Top
code, and secure and share databases .
                                                                                 technology companies like Cisco, Hewlett Packard, IBM,
Prerequisites: Access 2007: Introduction to Relational Database                  Intel, Microsoft, and Novell use CompTIA certifications as
Design; Access 2007: Database Application Development;                           electives or equivalents to their own certification tracks .
Structured Query Language (SQL); or equivalent knowledge .
Course Code: CDmaC                fee: $495              CeUs: 1.2                     For more information on theCompTIA
                                                                                       A+, Network+ or Security + Certifications,
Session 09-2: Dec . 7-8; Mon .-Tue .; 8:30 A .M .-3:30 P .M . (2 mtgs .)
                                                                                       contact Kristy Anthony at 225-578-3313
                                                                                       or kanthony@outreach.lsu.edu.
#2779 Implementing a Microsoft SQL Server
2005 Database
This course provides you with the product knowledge and
skills needed to implement a Microsoft SQL Server 2005 database .
The course focuses on teaching individuals how to use SQL Server
2005 product features and tools related to implementing a
database .
Course Code: Cm2779               fee: $1,995            CeUs: 3.5
Session 09-2: Aug . 24-28; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)

Introduction to Crystal Reports
Crystal Reports is the primary recommended course you should
take if your job responsibilities require you to obtain output
from databases . This course is designed for the novice Crystal
Reports user who needs to quickly become proficient in creating
and modifying reports . In this course, you will build basic list
and group reports that work with almost any database . Some
of the topics include planning a report, creating a basic report,
using the Report Explorer, record selection, sorting, grouping and
summarizing, charting, basic formulas, and exporting .
Course Code: CDCra                fee: $795              CeUs: 1.2
Session 09-2: Sept .15-16; Tue .-Wed .; 8:30 A .M .-3:30 P .M . (2 mtgs .)




                                                                                                    LSU CONTINUING EDUCATION     •   FALL 2009   37
              To register or for information call 225-578-2500




                                                                         A+: IT Technician
                                                                         This course validates the ability to perform tasks such as
                                                                         installation, building, repairing, configuration, troubleshooting,
                                                                         optimizing, diagnosing and preventive maintenance in the
                                                                         context of the field service or enterprise environment . This
                                                                         credential (CompTIA A+ Exam: 220-602), is appropriate for
                                                                         those who work, or plan to work, in a mobile or corporate
                                                                         environment, or hold a position characterized by a high-level of
                                                                         in-person customer interaction .
                                                                         Course Code: CtaPD                   fee: $1,195         CeUs: 3.1
                                                                         Session 09-3: Aug . 17-21; Mon .-Thu .; 8:30 A .M .-4:30 P .M .;
                                                                         Fri .; 8:30 A .M .-11:30 A .M . (5 mtgs .)
                                                                         Session 09-4: Oct . 12-16; Mon .-Thu .; 8:30 A .M .-4:30 P .M .;
                                                                         Fri .; 8:30 A .M .-11:30 A .M . (5 mtgs .)


                                                                         Network+ Certification
                                                                         Network+
                                                                         Network+ is a CompTIA, vendor-neutral certification that
                                                                         indicates technical competency in networking administration
                                                                         and support . Professionals holding the Network+ certification
                                                                         demonstrate critical knowledge of media and topologies,
                                                                         protocols and standards, network implementation and network
A+ Certification                                                         support . The certification is aimed at individuals with nine
                                                                         months field experience in network administration and support .
A+ Certification is a CompTIA-sponsored testing program
                                                                         This exam covers a wide range of vendor and product-neutral
that is backed by major computer hardware and software
                                                                         networking technologies that can also serve as a prerequisite for
vendors, distributors, resellers and publications . A+ certification
                                                                         vendor-specific IT certifications .
signifies that the certified individual possesses the knowledge and
skills essential for a successful entry-level (6 months experience)      Prerequisite: A+ Certification or equivalent knowledge .
computer service technician, as defined by experts from
                                                                         Course Code: CtnP1                   fee: $1,495         CeUs: 3.1
companies across the industry . Earning CompTIA A+ certification
proves that a candidate has a broad base of knowledge and                Session 09-2: Nov . 9-13; Mon .-Thu .; 8:30 A .M .-4:30 P .M .;
competency in core hardware and operating system technologies            Fri .; 8:30 A .M .-11:30 A .M . (5 mtgs .)
including installation, configuration, diagnosing, preventive
maintenance, and basic networking . Two courses provide                  Security+ Certification
participants with the core hardware and operating systems
concepts and skills that all computer service technicians should be      Security+
able to demonstrate on the job .                                         CompTIA Security+ validates knowledge of communication
                                                                         security, infrastructure security, cryptography, operational
A+: Essentials                                                           security, and general security concepts . After taking this course,
This course validates knowledge of basic computer hardware               participants will understand the field of network security and
and operating systems, covering skills such as installing, building,     how it relates to other areas of information technology .
upgrading, repairing, configuring, troubleshooting, optimizing,          Prerequisites: A+ and Network+ certifications, or equivalent
diagnosing and preventive maintenance, with additional                   knowledge, and six to nine months experience in networking,
elements of soft skills and security . The Essentials Exam (CompTIA      including experience configuring and managing TCP/IP .
A+ Exam: 220-601) validates the basic skills needed by any entry-
                                                                         Course Code: CtYP1                   fee: $1,495         CeU 3.1
level service technician regardless of job environment .
                                                                         Session 09-2: Dec . 14-18; Mon .-Thu .; 8:30 A .M .-4:30 P .M .;
Course Code: CtaPC                   fee: $1,195             CeUs: 3.1
                                                                         Fri .; 8:30 A .M .-11:30 A .M . (5 mtgs .)
Session 09-3: Sept . 14-18; Mon .-Thu .; 8:30 A .M .-4:30 P .M .;
Fri .; 8:30 A .M .-11:30 A .M . (5 mtgs .)                                     For schedule information, contact
                                                                               Kristy Anthony at 225-578-3313
                                                                               or kanthony@outreach.lsu.edu.




38     LSU CONTINUING EDUCATION              •   FALL 2009
                                                             Register online at www.outreach.lsu.edu




      Desktop Support Specialist                                 Geographic Information
      Certificate Program                                        Systems (GIS)
                                                                 LSU Continuing education is proud to partner with
LSU Continuing Education’s Desktop Support Specialist            teachmeGiS, an eSri authorized Partner education Center
Certificate Program prepares you to provide desktop and
network support to customers in a corporate setting . The
program is an intensive, hands-on lecture and lab training
experience that helps you develop a base set of skills and
knowledge about the effective operation and support of
personal computers .

Support specialists analyze, diagnose, troubleshoot, and
resolve software and hardware problems on stand-alone            GIS: Modeling and Mapping the
or networked PCs . The variety of work assignments               World Around You
makes this a challenging and rewarding career .
                                                                 With the vast information sources available today, GIS is a key
Develop the essential skills for the job:                        tool in determining what it all means . People access GIS to:
• Install multiple operating systems.
                                                                 • Measure change.
• Perform preventive maintenance and disaster recovery.          • Perform modeling.
• Troubleshoot Web enabled computers.                            • Transact geographic accounting.
• Assemble and disassemble computers.                            • Do spatial analysis.
• Use troubleshooting techniques to resolve resource             • Obtain decision support.
  conflicts .
                                                                 GIS solutions are emerging as an integral component in nearly
• Develop the skills required to handle difficult                every type of business and government service . GIS networks
  customer situations .                                          will support a number of “crosscutting” business drivers
• Search knowledge databases to resolve technical                including homeland security, environmental security, health
  problems .                                                     care, land use, social services, and emergency management .

to earn a Desktop Support Specialist Certificate,
                                                                 ArcGIS Desktop I: Getting Started with
participants must complete the following four (4)
courses:
                                                                 ArcGIS (9.3)
                                                                 This course provides the foundation for understanding what
  A+: Essentials (Page 38)                                       GIS is, what it can do, and how others are using it . You will
                                                                 learn the basic functions of a GIS, why a GIS database is
  A+: IT Technician (Page 38)
                                                                 powerful, and what coordinate systems and map projections
  Course #2261 and #2262 (Page 47)                               are and why they are important . In course exercises, you
OR                                                               will work with ArcMap to visualize geographic data, create
                                                                 maps, query a GIS database, perform spatial analysis using
  Course #5115 (Page 45) and #5116 (Page 46)
                                                                 common analysis tools, and solve geographic problems using
The courses cover key concepts and skills and they also          a systematic approach . This course teaches the skills and
                                                                 knowledge needed to take other ArcGIS Desktop courses .
assist those preparing to seek CompTIA or Microsoft
certifications (Please Note: Certification is optional) .        Prerequisite: You should have basic experience using
                                                                 a Microsoft Windows operating system .
Courses are open to all participants, not just those
pursuing a certificate program . These non-degree                instructor: Leslie Morgan, Ph .D ., is an ESRI Authorized
programs consist of non-credit courses .                         Instructor and a GIS consultant and trainer . Leslie began
                                                                 working with GIS while employed as a mathematician
      For more information on the Desktop                        for the Naval Research Laboratory at Stennis Space
                                                                 Center in the Marine Geosciences Division (2000-2001) .
      Support Specialist Certificate Program,
                                                                 While completing her Ph .D ., Leslie taught undergraduate
      contact Kristy Anthony at 225-578-3313
      or kanthony@outreach.lsu.edu.
                                                                                           444 Continued on next page




                                                                                     LSU CONTINUING EDUCATION   •   FALL 2009   39
             To register or for information call 225-578-2500




     Geographic Information Systems (GIS)                                                                        (Continued)



                                                                                ArcGIS Desktop III: Workflows and
                                                                                Analysis (9.3)
                                                                                Understanding how and when to apply ArcGIS tools and
                                                                                functions is the key to creating an efficient GIS workflow .
                                                                                Building on the skills and knowledge taught in ArcGIS
                                                                                Desktop II: Tools and Functionality, this course shows how
                                                                                to apply ArcGIS tools in a workflow context with a focus on
                                                                                working with data stored in a geodatabase and performing
                                                                                geoprocessing and analysis . In the course exercises, you
                                                                                organize and edit data stored in a geodatabase, prepare
                                                                                data for analysis, create and edit geoprocessing models
                                                                                using ModelBuilder, and work through a challenging
                                                                                analysis project .

     444 Continued from previous page                                           Prerequisite: ArcGIS Desktop II or equivalent knowledge .
                                                                                instructor: Leslie Morgan, ESRI Authorized Instructor
     statistics as well as two graduate school GIS courses at
     Tulane University . She has practical experience with GIS                  Course Code: CCaGC                fee: $795              CeUs: 1.4
     analysis, ArcObjects programming, database management,                     Session 09-2: Nov . 2-3; Mon .-Tue .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
     and geocoding . Leslie is also competent with SAS, Matlab,
     WinBUGS, and R . She became an ESRI authorized instructor                  Working with ArcGIS Spatial Analyst
     in 2003 .
                                                                                ArcGIS Spatial Analyst software provides tools for
     Course Code: CCaGa                fee: $795              CeUs: 1.4         conducting sophisticated spatial analyses and creating
                                                                                different types of spatial models . This course covers
     Session 09-3: Aug . 31-Sept . 1; Mon .-Tue .; 8:30 A .M .-4:30 P .M .
                                                                                fundamental raster data concepts and shows how to use
     (2 mtgs .)
                                                                                ArcGIS Spatial Analyst tools to create, process, and analyze
     ArcGIS Desktop II: Tools and                                               spatial data . Participants focus on problems that are best
                                                                                solved in a raster environment such as surface analysis
     Functionality (9.3)
                                                                                and distance measurement . The use of ArcGIS Spatial
     ArcGIS Desktop software is an integrated system that includes              Analyst tools in the ArcGIS 9 geoprocessing framework is
     all the tools needed to get the most out of a GIS . This course            emphasized .
     teaches the range of functionality available in the software
     and the essential tools for visualizing, creating, managing,               Prerequisite: Introduction to ArcGIS Desktop I or equivalent
     and analyzing geographic data . The hands-on course exercises              knowledge .
     emphasize practice with ArcMap and ArcCatalog (the primary                 instructor: Leslie Morgan, ESRI Authorized Instructor
     applications included with ArcGIS Desktop software) to
                                                                                Course Code: CCaG3              fee: $1,195         CeUs: 2.1
     perform common GIS tasks and workflows . The tools for
     creating and managing geographic data, displaying data on                  Session 09-2: Nov . 30-Dec . 2; Mon .-Wed .; 8:30 A .M .-4:30 P .M .
     maps in different ways, and combining and analyzing data to                (3 mtgs .)
     discover patterns and relationships are highlighted, and you
     learn how ArcGIS Desktop provides a complete GIS                                  For more information, contact
     software solution .                                                               KristyAnthony at 225-578-3313
                                                                                       or kanthony@outreach.lsu.edu.
     Prerequisite: ArcGIS Desktop I or equivalent knowledge .
     instructor: Leslie Morgan, ESRI Authorized Instructor
     Course Code: CCaGB                fee: $1,195            CeUs: 2.1
     Session 09-3: Oct . 5-7; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)




40     LSU CONTINUING EDUCATION        •   FALL 2009
                                                                  Register online at www.outreach.lsu.edu




Industry Certifications
 visit our Web site for the most up-to-date information including program dates and more detailed
 course descriptions at www.outreach.lsu.edu




                                            Microsoft Career Tracks
                                                 Certification Available


    Microsoft Certified Desktop Support                                 Core Courses (three required)
    Technician (MCDST) on Microsoft                                     • Course #2272: Implementing and Supporting
    Windows XP                                                            Microsoft Windows XP Professional
    The Microsoft Certified Desktop Support Technician                  • Course #2273: Managing and Maintaining a Microsoft
    (MCDST) entry-level certification will get you started                Windows Server 2003 Environment
    in an IT career by ensuring you have the skills to                  • Course #2277: Implementing, Managing and
    successfully support end-users and troubleshoot desktop               Maintaining a Microsoft Windows Server 2003
    environments running on the Microsoft Windows                         Network Infrastructure: Network Services
    operating systems . The MCDST certification covers
    the skills of help desk technician, customer support                electives (Choose one)
    representative, PC support specialist, technical support
                                                                        • Course #5047: Introduction to Installing and
    representative, and technical support specialists as
                                                                          Managing Microsoft Exchange Server 2007
    defined by the National Workforce Center for Emerging
    Technologies Skill Standards for Information Technology             • CompTIA A+ AND CompTIA Network+ Microsoft
    and other research worldwide .                                        MCDST Certification (Course #2261; #2262)
                                                                        • Course #2779: Implementing a Microsoft SQL Server
    An MCDST candidate should have six to 12 months of
                                                                          2005 Database AND Course #2780: Maintaining a
    experience supporting end users of a desktop operating
                                                                          Microsoft SQL Server 2005 Database
    system . MCDST candidates are required to pass two
    core exams .
                                                                        NEW! Microsoft Certified Technology
    Core Courses (two required)                                         Specialist (MCTS) in Microsoft SQL
                                                                        Server 2005
    • Course # 2261 Supporting Users Running the Microsoft
      Windows XP Operating System                                       Technology Specialists in Microsoft SQL Server 2005
                                                                        (MCTS: SQL Server 2005) implement and maintain
    • Course # 2262 Supporting Users Running Applications
                                                                        databases using specific instructions and specifications .
      on a Microsoft Windows XP Operating System
                                                                        They have thorough knowledge of the product,
                                                                        understand how to use the tools and Transact-SQL
    Microsoft Certified Systems                                         language, and know how to explore the user interface .
    Administrator (MCSA) on Microsoft                                   Technology Specialists typically pursue careers as
    Windows Server 2003                                                 database administrators, database developers, or
    The Microsoft Certified Systems Administrators (MCSA)               business intelligence developers . They may also be
    credential recognizes IT professionals who implement,               developers and systems administrators who do not
    manage and maintain network and system environments                 work with SQL Server daily but who want to show their
    based on the Microsoft Windows Server operating                     breadth of technology experience .
    system . Implementation responsibilities include installing
                                                                        Candidates seeking the MCTS certification are required
    and configuring parts of the systems . Management
                                                                        to pass one exam that focuses on the implementation
    responsibilities include administering and supporting
                                                                        and maintenance of SQL Server 2005 .
    the systems .
    Candidates seeking the MCSA certification are required                                   444 Continued on next page
    to pass three core exams and one elective exam .




                                                                                        LSU CONTINUING EDUCATION     •   FALL 2009   41
           To register or for information call 225-578-2500




                                                                   • Course #2792: Implementing and Maintaining
            Microsoft Career Tracks                                  Microsoft SQL Server 2005 Integration Services
                     Certification Available                       • Course #2793: Implementing and Maintaining
                                                                     Microsoft SQL Server 2005 Reporting Services

                                                                   NEW! Microsoft Certified Technology
                                                                   Specialist (MCTS) in Windows Vista –
                                                                   Configuration
                                                                   The Microsoft Certified Technology Specialis
                                                                   (MCTS) certifications enable professionals to target
                                                                   specific technologies and distinguish themselves by
                                                                   demonstrating in-depth knowledge and expertise in
                                                                   their specialized technologies . The MCTS: Windows
     444 Continued from previous page                              Vista, Configuration certification is designed to validate
                                                                   the knowledge and skills necessary to understand
        Core Courses (two required)                                the functions and features of Windows Vista and to
                                                                   troubleshoot network-connectivity and applications
        • Course #2779: Implementing a Microsoft SQL Server
          2005 Database                                            issues .

        • Course #2780: Maintaining a Microsoft SQL Server         Candidates seeking the MCTS certification in Windows
          2005 Database                                            Vista – Configuration are required to pass one exam that
                                                                   focuses on Vista configuration .
        NEW! Microsoft Certified Technology
        Specialist (MCTS) in Microsoft SQL                         Core Courses (two required)
        Server 2005 Business Intelligence                          • Course #5115: Installing and Configuring the
        Microsoft Certified Technology Specialists in Microsoft      Windows Vista Operating System
        SQL Server 2005 Business Intelligence implement and        • Course #5116: Configuring Windows Vista Mobile
        maintain business intelligence solutions . They have         Computing and Applications
        thorough knowledge of the Microsoft SQL Server 2005
        Business Intelligence Development tool suite . They have   New! Microsoft Certified Technology
        knowledge of database schemas and of debugging,            Specialist (MCTS) in Windows
        monitoring, and troubleshooting Business Intelligence      Server 2008 Network Infrastructure
        solutions, and they know how to work with Microsoft        Configuration
         .NET Framework . They can write database queries,         The Microsoft Certified Technology Specialist (MCTS)
        use SQL Server Analysis Services (SSAS) data mining        on Windows Server 2008 credential is intended for
        algorithms, and create and deploy SQL Server Reporting     IT professionals who work in the complex computing
        Services (SSRS) reports . Additionally, they author and    environment of medium-sized to large companies .
        deploy SQL Server Integration Services (SSIS) packages .   The MCTS candidate should have at least one year of
        Typically, Technology Specialists pursue careers as        experience implementing and administering a network
        database administrators, database developers, or           operating system . Consider earning this certification,
        business intelligence developers . They may also be        if you work with or plan to work with: IP addressing
        developers and systems administrators who do not           and services; Names resolution; File and print services;
        work with SQL Server daily but who want to show their      Network access and remote access; or Monitoring
        breadth of technology experience .                         network services .
        Candidates seeking the MCTS are required to pass           Candidates seeking the MCTS certification in Windows
        one exam that focuses on the implementation and            Server 2008 Network Configuration are required to pass
        maintenance of SQL Server 2005 .                           one exam that focuses on Windows Server .

        Core Courses (three required)                              Core Courses (one required)
        • Course #2791: Implementing and Maintaining               • Course #6421: Configuring and Troubleshooting a
          Microsoft SQL Server 2005 Analysis Services                Windows Sever 2008 Network Infrastructure




42    LSU CONTINUING EDUCATION   •   FALL 2009
                                                         Register online at www.outreach.lsu.edu




                                                           #2272 Implementing and Supporting
                                                           Microsoft Windows XP Professional
 Microsoft Career Tracks                                   This course addresses the implementation and desktop support
          Certification Available                          needs to deploy and support Microsoft Windows XP Professional
                                                           in a variety of stand-alone and network operating system
                                                           environments .
                                                           Course Code: Cm2272              fee: $1,995         CeUs: 3.5
Microsoft Certified Systems Engineer
                                                           Session 09-2: Aug . 3-7; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
(MCSE) on Microsoft Windows
Server 2003
The Microsoft Certified Systems Engineer (MCSE)
                                                           #2273 Managing and Maintaining a Microsoft
                                                           Windows Server 2003 Environment
credential is the premier credential for professionals
who can successfully design, plan and implement            This course provides you with the knowledge and skills that are
a network infrastructure, Active Directory-based           required to manage accounts and resources, maintain server
infrastructure, and client deployment on the Microsoft     resources, monitor server performance, and safeguard data in
                                                           a Microsoft Windows Server 2003 environment .
Windows Server 2003 platform . Implementation
responsibilities include installing, configuring and       Course Code: Cm2273              fee: $1,995         CeUs: 3.5
troubleshooting network systems .                          Session 09-2: Aug .31-Sept . 4; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)

Candidates seeking the MCSE certification are required
to pass six core exams and one elective exam .             #2277 Implementing, Managing and Maintaining
                                                           a Microsoft Windows Server 2003 Network
Core Courses (Six required)                                Infrastructure: Network Services
• Course #2272: Implementing and Supporting                This course provides you with the knowledge and skills to
 Microsoft Windows XP Professional                         implement, manage and maintain a Microsoft Windows
                                                           Server 2003 network infrastructure . The course is intended for
• Course #2273: Managing and Maintaining a
                                                           systems administrator and systems engineer candidates who are
 Microsoft Windows Server 2003 Environment                 responsible for implementing, managing and maintaining server
• Course #2277: Implementing, Managing,                    networking technologies . These tasks include implementing
 and Maintaining a Microsoft Windows Server 2003           routing; implementing, managing, and maintaining Dynamic
                                                           Host Configuration Protocol (DHCP), Domain Name System (DNS),
 Network Infrastructure: Network Services
                                                           and Windows Internet Name Service (WINS); securing Internet
• Course #2278: Planning and Maintaining a Microsoft       Protocol (IP) traffic with Internet Protocol security (IPSec) and
 Windows Server 2003 Network Infrastructure                certificates; implementing a network access infrastructure by
• Course #2279: Planning, Implementing, and                configuring the connections for remote access clients; and,
                                                           managing and monitoring network access .
 Maintaining a Microsoft Windows Server 2003 Active
 Directory Infrastructure                                  Course Code: Cm2277              fee: $1,995         CeUs: 3.5
                                                           Session 09-2: Oct . 5-9; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
• Course #2282: Designing a MS Windows Server 2003
 Active Directory and Network Infrastructure
                                                           #2278 Planning and Maintaining a Microsoft
                                                           Windows Server 2003 Network Infrastructure
electives (Choose one)
                                                           This course provides you with the knowledge and skills
• Course #5047: Introduction to Installing and
                                                           necessary to plan and maintain a Windows Server 2003
 Managing Microsoft Exchange Server 2007
                                                           network infrastructure .
• Course #2779: Implementing a Microsoft SQL               Prerequisite: Course #2277: Implementing, Managing and
 Server 2005 Database AND Course #2780: Maintaining        Maintaining a Microsoft Windows Server 2003 Network Infra-
 a Microsoft SQL Server 2005 Database                      structure: Network Services or equivalent knowledge and skills .
                                                           Course Code: Cm2278              fee: $1,995         CeUs: 3.5
     For more information, contact
                                                           Session 09-2: Nov . 2-6; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
     Kristy Anthony at 225-578-3313
     or kanthony@outreach.lsu.edu.




                                                                                       LSU CONTINUING EDUCATION           •   FALL 2009   43
             To register or for information call 225-578-2500




#2279 Planning, Implementing and Maintaining
a Microsoft Windows Server 2003 Active                                                Coming Soon!!
Directory Infrastructure
This course provides you with the knowledge and skills to                             Microsoft Certified Technology
successfully plan, implement and troubleshoot a Microsoft                             Specialist (MCTS) certifications in
Windows Server 2003 Active Directory service infrastructure .
                                                                                      Windows Server 2008
The course focuses on a Windows Server 2003 directory service
environment, including forest and domain structure, Domain                            Microsoft has just released several new certifications on
Name System (DNS), site topology and replication, organizational                      Windows Server 2008 . The building blocks of Windows
unit structure and delegation of administration, Group Policy,                        Server 2008 certification are Microsoft Certified Technology
and user, group, and computer account strategies .                                    Specialist (MCTS) certifications designed to validate your
                                                                                      skills on the features and functionality of key technology
Prerequisite: Course #2278: Planning and Maintaining a                                areas in Windows Server 2008 . Earn an MCTS certification
Windows Server 2003 Network Infrastructure or equivalent                              so that you can be recognized for specialized technical
knowledge and skills .                                                                knowledge and stand out to hiring managers as ready to
Course Code: Cm2279                fee: $1,995            CeUs: 3.5                   excel in a Windows Server 2008 environment . You can show
                                                                                      your depth of knowledge in one specific Windows Server
Session 09-2: Nov . 30-Dec . 4; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)
                                                                                      2008 technology, earn multiple MCTS certifications to show
                                                                                      breadth across different products, or build on the MCTS to
#2282 Designing a Microsoft Windows
                                                                                      earn a Professional Series credential . The Microsoft Certified
Server 2003 Active Directory and Network
                                                                                      IT Professional (MCITP) credential is the leading certification
Infrastructure
                                                                                      for Windows Server 2008, providing widely recognized,
This course provides you with the knowledge and skills to design                      objective validation of your ability to perform critical,
a Microsoft Active Directory service and network infrastructure                       current IT job roles by using Microsoft technologies to their
for a Microsoft Windows Server 2003 environment .                                     best advantage .
Prerequisites: Course #2278: Planning and Maintaining a                               new certifications on Windows Server 2008 are:
Microsoft Windows Server 2003 Network Infrastructure; Course
                                                                                      • MCTS: Windows Server 2008 Active Director Configuration
#2279: Planning, Implementing and Maintaining a Microsoft
Windows Server 2003 Active Directory Infrastructure; or                               • MCITP: Windows Server 2008 Server Administrator
equivalent knowledge and skills .
                                                                                             For more information, contact
Course Code: Cm2282                fee: $1,995            CeUs: 3.5                          Kristy Anthony at 225-578-3313 or
                                                                                             kanthony@outreach.lsu.edu.
      To be offered in Spring 2010. For schedule
      information, contact Kristy Anthony at
      225-578-3313 or kanthony@outreach.lsu.edu.
                                                                                  #2779 Implementing a Microsoft SQL
                                                                                  Server 2005 Database
                                                                                  This course provides you with the product knowledge and skills
                                                                                  needed to implement a Microsoft SQL Server 2005 database .
                                                                                  The course focuses on teaching individuals how to use SQL
                                                                                  Server 2005 product features and tools related to implementing
                                                                                  a database .
                                                                                  Course Code: Cm2779                fee: $1,995             CeUs: 3.5
                                                                                  Session 09-2: Aug . 24-28; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)


                                                                                  NEW! #2780 Maintaining a Microsoft SQL
                                                                                  Server 2005 Database
                                                                                  This course provides you with the product knowledge and skills
                                                                                  needed to maintain a Microsoft SQL Server 2005 database . The
                                                                                  course focuses on teaching individuals how to use SQL Server
                                                                                  2005 product features and tools related to maintaining a
                                                                                  database .
                                                                                  Course Code: Cm2780             fee: $1,995        CeUs: 3.5
                                                                                  Session 09-2: Sept . 28-Oct . 2; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)




44    LSU CONTINUING EDUCATION          •   FALL 2009
                                                                             Register online at www.outreach.lsu.edu




NEW! #2791 Implementing and Maintaining
Microsoft SQL Server 2005 Analysis Services
This three-day course teaches you how to implement an Analysis                             Bring LSU
Services solution in an organization . The course discusses how to
use the Analysis Services development tools to create an Analysis                      to Your Workplace
Services database and an OLAP cube, and how to use the Analysis
Services management and administrative tools to manage an                         Let us train your employees at your selected location .
Analysis Services solution . This course is intended for information              Courses are tailored to meet the specific needs of your
technology (IT) professionals and developers who need to
                                                                                  business or organization . We have a long record of
implement analysis solutions by using Microsoft SQL Server 2005
Analysis Services .                                                               successful presentations of on-site courses for selected
Course Code: Cm2791                fee: $1295              CeUs: 2.1              groups . Our staff and instructors are experts at
                                                                                  matching educational programs to client needs .
Session 09-1: Oct . 12-14; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
                                                                                         For more information about course topics,
NEW! #2792 Implementing and Maintaining                                                  pricing and scheduling, contact Kristy
Microsoft SQL Server 2005 Integration Services                                           Anthony at 225-578 - 3313 or
                                                                                         kanthony@outreach.lsu.edu.
This three-day course teaches you how to implement an
Integration Services solution in an organization . The course
discusses how to develop, deploy, and manage Integration
Services packages . This course is intended for information                     NEW! #5061 Implementing Microsoft Office
technology (IT) professionals and developers who need to                        SharePoint Server 2007
implement data transfer or extract, transform, and load (ETL)                   This course provides you with the knowledge and skills required
solutions by using Microsoft SQL Server 2005 Integration Services .             to implement Microsoft Office SharePoint Server 2007
Course Code: Cm2792                fee: $1,295             CeUs: 2.1            successfully in your organization .

Session 09-2: Nov . 16-18; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)      Course Code: Cm5061               fee: $1,295           CeUs: 2.1
                                                                                Session 09-2: Oct . 19-21; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
NEW! #2793 Implementing and Maintaining
Microsoft SQL Server 2005 Reporting Services                                    NEW! #5115 Installing and Configuring the
This three-day course teaches you how to implement a Reporting                  Windows Vista Operating System
Services solution in an organization . The course discusses how                 This three-day course provides you with the knowledge and
to use the Reporting Services development tools to create                       skills to install and configure Windows Vista desktops . It
reports, and how to use the Reporting Services management and                   focuses on four main areas: installing, securing, networking,
administrative tools to manage a Reporting Services solution . This             and browsing . By the end of the course, you will have installed
course is intended for information technology (IT) professionals                and configured a Windows Vista desktop that is secure, on the
and developers who need to implement reporting solutions by                     network, and ready for browsing .
using Microsoft SQL Server 2005 Reporting Services .
                                                                                Course Code: Cm5115
Course Code: Cm2793                fee: $1295              CeUs: 2.1            fee: $1,295 (or $1,695 if combined with #5116)
Session 09-1: Dec . 7-9; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)        CeUs: 2.1
                                                                                Session 09-2: Nov . 16-18; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
#5047 Introduction to Installing and Managing
Microsoft Exchange Server 2007
In this course, you will learn how to configure and manage
a messaging environment in accordance with technical
requirements for Microsoft Exchange Server 2007 . This course
teaches you how to install Microsoft Exchange Server 2007 and
manage routing, client access, and the backup and restore of
databases . You will also learn how to manage addressing and
recipient objects such as mailboxes, distribution groups, and
contacts .
Course Code: Cm5047                fee: $1,295             CeUs: 2.1
Session 09-2: Nov . 9-11; Mon .-Wed .; 8:30 A .M .-4:30 P .M . (3 mtgs .)




                                                                                                        LSU CONTINUING EDUCATION        •   FALL 2009   45
             To register or for information call 225-578-2500




NEW! #5116 Configuring Windows Vista Mobile
Computing and Applications
                                                                              Coming Soon!!
This two-day course provides you with the knowledge and skills
to successfully configure mobile computers and applications that
run Windows Vista . It also provides you with the knowledge and
                                                                              Microsoft Certified Technology Specialist
skills necessary to ensure successful configuration of the IT Pro
tools and productivity applications that ship with Windows Vista .
                                                                              (MCTS) in Microsoft SQL Server 2008,
You will focus on six main areas: maintenance and optimization                Implementation and Maintenance
tools, media applications, productivity applications, notebook                The Microsoft SQL Server 2008, Implementation and
computers, mobile devices, and Tablet PCs .                                   Maintenance certification track is designed to demonstrate
                                                                              your custom skill set and in-depth understanding of the
Prerequisite: Course #5115 Installing and Configuring the                     features and functionality of key technology areas in SQL
Windows Vista Operating System
                                                                              Server 2008 . Candidates for this exam are IT professionals
Course Code: Cm5116                                                           who have jobs in which database administration is their
fee: $995 (or $1,695 if combined with #5115)                                  main area of responsibility, or they work in environments in
CeUs: 1.4                                                                     which databases are central to their job roles .
Session 09-2: Nov . 19-20; Thu .-Fri .; 8:30 A .M .-4:30 P .M . (2 mtgs .)    Candidates seeking the MCTS certification are required to
                                                                              pass one exam that focuses on the implementation and
NEW! #6421 Configuring and Troubleshooting a                                  maintenance of SQL Server 2005 .
Windows Sever 2008 Network Infrastructure
This course provides you with the knowledge and skills to                     Core Courses (two required)
configure and troubleshoot a Windows Sever 2008 network                       • Course #6231: Maintaining a Microsoft SQL Server
infrastructure . You will learn to implement and configure                      2008 Database
secure network access and implement fault tolerant storage                    • Course #6232: Implementing a Microsoft SQL Server
technologies . You will gain an understanding of the network                    2008 Database
technologies most commonly used with Windows Server 2008
                                                                                   For more information, contact
and IP-enabled networks . You will also learn how to secure
servers and maintain update compliance .
                                                                                   Kristy Anthony at 225-578-3313 or
                                                                                   kanthony@outreach.lsu.edu.
Course Code: Cm6421                fee: $1,995             CeUs: 3.5
Session 09-2: Sept . 21-25; Mon .-Fri .; 8:30 A .M .-4:30 P .M . (5 mtgs .)




46    LSU CONTINUING EDUCATION          •   FALL 2009
                                                                  Register online at www.outreach.lsu.edu




                                                         Microsoft Certified Desktop
                                                         Support Technician (MCDST)
                                                                   Certification Available



The Microsoft Certified Desktop Support Technician (MCDST) entry-level certification will get you started in an IT career
by ensuring you have the skills to successfully support end-users and troubleshoot desktop environments running on
the Microsoft Windows operating systems . The MCDST certification covers the skills of help desk technician, customer support
representative, PC support specialist, technical support representative, and technical support specialists as defined by the
National Workforce Center for Emerging Technologies Skill Standards for Information Technology and other
research worldwide .
An MCDST candidate should have six to 12 months of experience supporting end users of a desktop operating system . MCDST
candidates are required to pass two core exams .

Core Courses (two required)
• Course #2261 Supporting Users Running the Microsoft Windows XP Operating System
• Course #2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System



#2261 Supporting Users Running the                                   #2262 Supporting Users Running
Microsoft XP Operating System                                        Applications on a Microsoft Windows
This three-day course provides individuals, who are new              XP Operating System
to Windows XP, with the knowledge and skills necessary               This two-day course provides individuals who are new
to troubleshoot basic problems end users will face while             to Microsoft Windows XP with the knowledge and skills
running Windows XP Professional in an Active Directory               necessary to troubleshoot basic problems end users will face
network environment, or Windows XP Home edition in                   related to configuring and maintaining applications such
a workgroup environment . This is an introductory course             as Microsoft Office, Outlook Express, Internet Explorer and
designed to provide an overview of operating system                  other applications that run on a Microsoft Windows XP
concepts and how to troubleshoot Windows XP .                        Operating System . This is an introductory course designed
If you are new to Information Technology and have                    to provide information on how to troubleshoot applications
experience using Microsoft Office and navigation around              running on Microsoft Windows XP .
Windows, then this is the perfect class for you! This class
                                                                     Prerequisites: Course #2261: Supporting Users Running
is also good for help desk associates with six months
                                                                     Applications on a Microsoft Windows XP Operating System
experience looking to validate their support skills .
                                                                     Course Code: Cm2262
Prerequisites: You should have basic experience using                fee: $695 (or $1,695 if combined with #2261)
Microsoft Office as a general user and experience using              CeUs: 1.4
a Microsoft Windows operating system such as Microsoft
Windows XP . Also, it is recommended, but not required,              Session 09-2: Oct . 29-30; Thu .-Fri .; 8:30 A .M .-4:30 P .M . (2 mtgs .)
that you have completed a CompTIA A+ certification or
have equivalent knowledge .
                                                                           For more information, contact
                                                                           KristyAnthony at 225-578-3313
Course Code: Cm2261                                                        or kanthony@outreach.lsu.edu.
fee: $1,295 (or $1,695 if combined with #2262)
CeUs: 2.1
Session 09-2: Oct . 26-28; Mon .-Wed .; 8:30 A .M .-4:30 P .M .
(3 mtgs .)




                                                                                              LSU CONTINUING EDUCATION          •   FALL 2009     47
           To register or for information call 225-578-2500




               LSU Certificate Programs


     Energize your career, expand your knowledge
     and skills, update your professional expertise,
     explore new fields, or justify promotion with
     a LSU certificate program.

     • Business Project Management (Page 7)

     • Management & Leadership Program (Page 17)
                                                           Microsoft Certified Trainer (MCT)
     • Accounting Specialist Program (Page 10)
                                                               Certification Available
     • Purchasing & Supply Management Program (Page 11)

     • Human Resource Management Program (Page 13)         Microsoft Certified Trainers (MCTs) are qualified instructors
                                                           who are certified by Microsoft to deliver Microsoft Official
     • Desktop Applications Specialist Program (Page 26)
                                                           Curriculum (MOC) and Microsoft Developer Network (MSDN)
     • Desktop Support Specialist Program (Page 39)        Training Courses . MCTs play an important role in Microsoft’s
                                                           training and certification process . MCTs are regarded as Microsoft
     • Web Design Program (Page 31)
                                                           product and course experts who have the instructional skills and
     • Web Development Program (Page 31)                   technical qualifications to deliver quality training to Information
                                                           Technology (IT) professionals and developers .
     • .NET Programming (Page 34)

     • Database Development Program (Page 36)              Train the Trainer Workshop
     • Paralegal Studies Program (Page 62)                 This interactive, two-day workshop on instructional techniques
                                                           will benefit novice instructors and experienced trainers alike .
     • Medical Coding Program (Page 66)                    Participants will learn training concepts that they can apply
                                                           directly to classroom or business settings for both technical and
                                                           non-technical training . This comprehensive, practical program
                                                           follows the 14 competencies of the International Board of
                                                           Standards for Training Performance and Instruction (IBSTPI) .

                                                           major topics covered include: Approach to adult learning;
                                                           presentation skills; the learning environment; presentation tools;
                                                           and putting concepts into practice .

                                                           this program is both Comptia and microsoft approved and
                                                           meets the Certified technical trainer (Ctt+) requirements to
                                                           become a microsoft Certified trainer (mCt). Comptia’s Certified
                                                           technical trainer (Ctt+) credential is a cross-industry certification
                                                           which validates that a technical instructor has attained a
                                                           standard of excellence in the training industry. Upon successful
                                                           completion of the workshop, participants receive a microsoft
                                                           recognized “Certificate of achievement.” Workshop instructors
                                                           are experienced Ctts or mCts.

                                                           Course Code: PBHtW                fee: $695              CeUs: 1.4

                                                           Session 09-2: Oct . 12-13; Mon .-Tue .; 8:30A .M .-4:30 P .M . (2 mtgs .)

                                                                 For more information, contact Del Johnson
                                                                 at 225-578-0287 or djohnson@outreach.lsu.edu




48   LSU CONTINUING EDUCATION    •   FALL 2009
                      Register online at www.outreach.lsu.edu




Engineering & Architecture
              Certified Training

      Engineering
                                   Engineering Reviews, Page 50
      & Technology
                                   Petroleum Workforce Development, Page 51
 44
                                   Gulf South Rotating Machinery Symposium, Page 50




      Architecture
                                   Sustainable Design Practice, Page 52

                                   Autodesk Software Courses, Page 52
 44




      Safety Management
                                   The Essentials of Baseline Risk Analysis, Page 53

                                   Certified Occupational Safety Specialist, Page 54
 44




      Environmental                Asbestos Management, Page 58
      Management
                                   Lead Paint Management, Page 60
 44




                                         LSU CONTINUING EDUCATION       •   FALL 2009   49
            To register or for information call 225-578-2500




Engineering & Technology
     visit our Web site for the most up-to-date information including program dates and more detailed
     course descriptions at www.outreach.lsu.edu




     Professional Development                                             2010 Gulf South Rotating
     Hours for Professional
     Engineers and Land Surveyors                                         Machinery Symposium
     LSU Professional Development and the LSU College
     of Engineering are pleased to announce the following
     course offerings to address the continuing professional                                       March 15-18, 2010
     development needs of professional engineers and
                                                                                                   Crowne Plaza Hotel
     professional land surveyors . All courses qualify for                                         Executive Center
     continuing education units (CEUs) and professional                                            Baton Rouge, LA
                                                                              Est. in 1983
     development hours (PDHs) to maintain your license . For
     Louisiana State Board professional development hour
     information call: 225-925-6291 (www .lapels .com)

           For more information, contact                                Mark your calendar for this annual industry event!
           Del Johnson at 225-578-0287 or                               In cooperation with LSU Continuing Education, this
           djohnson@outreach.lsu.edu.
                                                                        educational forum presents innovative ideas and cutting

     Some of our most popular                                           edge technology for the rotating machinery, compression
     programs include:                                                  and oil and gas industry through short courses, technical
                                                                        training, exhibits and demonstrations . We hope you can
     • Fundamentals of Supervision (Page 18)
                                                                        join us as we bring together programs, presentations, as
     • Developing Your Managerial Effectiveness (Page 19)
                                                                        well as a tremendous networking opportunity!
     • Business & Technical Communication Courses (Page 5)
     • Primavera Courses (Page 9)                                            For more information, visit us at
                                                                             www.gsrms.org or call 225-578-4853 or
     • AutoCAD Courses (Page 53)                                             e-mail gsrms@outreach.lsu.edu.




Engineering Reviews
LSU Professional Development, in partnership with the LSU
College of Engineering, offers review courses to assist engineers
in preparing for selected disciplines for the Principles and Practice
of Engineering exam held each April and October .

      For more information, contact Del Johnson at
      225-578-0287 or djohnson@outreach.lsu.edu.




50    LSU CONTINUING EDUCATION      •   FALL 2009
                                                            Register online at www.outreach.lsu.edu




   Announcing — LSU and Shell Create Center
   for Petroleum Workforce Development


In an effort to educate and promote a skilled workforce

in the oil and gas industry, regionally, nationally

and globally, LSU Continuing Education and Shell

Exploration & Production Company have formed a

unique partnership to create the Center for Petroleum

Workforce Development (CPWD).

The CPWD offers education and training tailored to maintain top-
level producing operations, drilling and support workforce to meet
the growing needs of the oil and gas industry in the Gulf of Mexico,
onshore United States and globally . CPWD is helping to create a
new talented workforce to meet both current and future
operations capabilities .

The combining of education and industry courses creates a dynamic
curriculum tailored to support five distinct, well-paying career
tracks . The CPWD also provides a unique opportunity for Louisiana
and the New Orleans region to maintain and leverage its position
as an oil and gas producing operation and service company hub for
the world .


Upcoming course offerings, include:
Fundamentals of Supervision (FOS) – (See page 18 for full course description)
Call for schedule information; Location: Shell robert training & Conference Center, robert, La

Certified Occupational Safety Specialist (COSS) – (See page 54 for full course description)
Call for schedule information; Location: Shell robert training & Conference Center, robert, La

Primavera Basic & Primavera Advanced             – (See page 9 for full course descriptions)
Call for schedule information; Location: Shell Robert Training & Conference Center, Robert, LA

      For more information about the Center for Petroleum Workforce Development, contact
      Lisa Verma at 225-578-4316 or lverma@outreach.lsu.edu.




                                                                                      LSU CONTINUING EDUCATION   •   FALL 2009   51
           To register or for information call 225-578-2500




Architecture
LSU Continuing Education, the LSU School of Architecture, and
the American Institute of Architects, Baton Rouge Chapter,
are pleased to announce new course offerings to address the
continuing professional development needs of architects and
design industry professionals . All courses qualify for continuing
education units (CEUs) and continuing education learning unit
hours (LUs), to maintain your license .

Louisiana training Grants:
Your company may be eligible for a 100% reimbursement
through the Louisiana Small Business Employee Training (SBET)
Program (www .laworks .net) . To be reimbursed for the training,
                                                                       architect in Louisiana, NCARB certified and a member of the
the application must be submitted and approved prior to the
                                                                       American Institute of Architects .
training taking place .
                                                                       Course Code: PaSDP                 fee: $995          CeUs: 1.6 / LUs: 16
     For more information, contact: Melissa Stafford                   Session 09-3: Sept . 15-Nov . 3; Tue .; 6:30-8:30 P .M . (8 mtgs .)
     at 225-578-1263 or mstafford@outreach.lsu.edu.                    Session 10-1: Jan . 11-13; Mon .-Tue .; 8:30 A .M .-4:30 P .M .; &
                                                                       Wed .; 8:30 A .M .-12:30 P .M . (3 mtgs .)
NEW! Sustainable Design Practice for High
Performance Buildings                                                        For more information, contact: Melissa Stafford
Sustainable Design Practice for High Performance Buildings
                                                                             at 225-578-1263 or mstafford@outreach.lsu.edu.
is designed to augment technical expertise in the design,
construction and operation of high performance buildings that
incorporate energy efficient design principles and practices .
The course includes an introduction to the evolution of green                 NEW! Autodesk Software Courses
building rating systems and provides an overview of national
and regional assessment methods, rating systems and guidelines
for sustainable design and best practice in the United States and
Canada . Assessment methods and rating systems introduced in
this course include:
• Green Building Initiative (GBI) Green Globes.
• National Institute of Building Science (NIBS) Whole Building
  Design Guide .
• Greening Federal Facilities Guide.
• With special focus on the U.S. Green Building Council’s (USGBC)
  Leadership in Energy and Environmental Design (LEED™) .                   LSU Continuing Education is pleased to announce
Mastering course content will assist participants in preparing for          these new course offerings to address the continuing
the LEED™ Professional Accreditation Exam administered by the               professional development needs of architects and
Green Building Certification Institute (GBCI) in association with           design industry professionals . The courses are presented
the USGBC . The course includes a formal presentation of course             in partnership with Applied Technology Group, an
materials based on the course textbook, followed by in-class                Authorized Autodesk Training Center .
problem solving, pre and post testing, case studies and discussion .
This course is approved for 16 total Learning Units (LUs) . The             Bring LSU to Your Workplace:
course is pending approval for 8 HSW (Health, Safety, and                   Let us train your employees on AutoCAD®, AutoCAD
Welfare) continuing education learning units (LUs) for AIA CES .            LT®, AutoCAD® Civil 3D®, AutoCAD® Map 3D, or Revit®
                                                                            Architecture, at your selected location . Scheduling is
instructor: Marsha R . Cuddeback, LEED AP, AIA, is a founding
partner of Desmond Cuddeback Architects, Baton Rouge,                       flexible, and a variety of locations can be arranged,
established in 1992, most noted for the award winning project,              including your company’s site .
Bluebonnet Swamp Exhibition Center . Marsha has been a
faculty member in the LSU School of Architecture since 1999                        For more information, contact Melissa
and is co-founder and director of Communityworks, LSU’s Office                     Stafford at 225-578-1263 or
of Community Design and Development, an interdisciplinary
community outreach center serving nonprofit organizations and
                                                                                   mstafford@outreach.lsu.edu.
communities in need throughout Louisiana . She is a registered




52   LSU CONTINUING EDUCATION     •   FALL 2009
                                                                              Register online at www.outreach.lsu.edu




AutoCAD Essentials
This course is designed for new users of AutoCAD® or AutoCAD                    Safety
                                                                                Management
LT® . Participants learn the features, commands, and techniques
for creating, editing, and printing drawings with AutoCAD 2010
and AutoCAD LT 2010 . Using hands-on exercises, participants
explore how to create 2D production drawings . After completing                 NEW! The Essentials of Baseline Risk
this course, participants will be able to: Navigate the AutoCAD                 Assessment for the Offshore Petroleum and
and AutoCAD LT user interfaces; Use the fundamental features                    Associated Industries
of AutoCAD and AutoCAD LT; Use the precision drafting tools
                                                                                This intensive three-day course provides a practical approach
in AutoCAD and AutoCAD LT to develop accurate technical
                                                                                to baseline risk assessment programs for your company . The
drawings; Present drawings in a detailed and visually
                                                                                management of risk in the offshore oil and gas industry
impressive way .
                                                                                is everyone’s responsibility – employers, management and
Prerequisite: Participants should have a basic knowledge of                     employees . This program is ideal for company directors,
drafting, design or engineering principles .                                    managers and supervisors, EH&S professionals and others who
                                                                                conduct risk assessment .
Course Code: CCaDa                 fee: $1,195            CeUs: 2.1
                                                                                This course is designed specifically to meet the unique needs of
Session 09-3: Sept . 1-3; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)
                                                                                the offshore petroleum and associated industries and it complies
                                                                                with the requirements for risk assessments as per American
Revit Architecture Essentials                                                   Petroleum Institute Recommended Practice 75 (API-RP75),
This course is designed for new users of Revit® Architecture 2010 .             OHSAS, ISO, and other national and international requirements
Participants use Revit Architecture 2010 to learn about building                and standards . The program will enable you to reduce your
information modeling and the tools for parametric building                      risk potential and improve your controls to effectively manage
design and documentation . Participants begin the three-day                     the impact of negative risk . Special emphasis focuses on the
course by learning the basic features of Revit Architecture 2010,               terminology used in Hazard Identification and Risk Assessment
and then progressing through schematic design and construction                  and its use to complement existing management structures .
documentation, before finishing with design visualization .                     Terminology can be incorporated into advanced and specific
Participants should be able to complete their first Revit                       technical workplace risk assessment processes .
Architecture project after completing this course . This course
offers both imperial and metric hands-on exercises representing                 What you will learn:
real-world design scenarios .                                                   • How to apply techniques for hazard identification and risk
                                                                                  assessment in the workplace .
Prerequisites: Participants should be comfortable in the Microsoft
                                                                                • How to set measurable objectives and targets to limit impact
Windows environment and be able to navigate the Internet .
                                                                                  from negative risk .
Course Code: CCaDB              fee: $1,195        CeUs: 2.1                    • How to create the foundation for a proactive risk-based
Session 09-2: Sept . 22-24; Tue .-Thu .; 8:30 A .M .-4:30 P .M . (3 mtgs .)       management structure .
                                                                                • How to develop a baseline risk profile for your company.
                                                                                • How to set up a recordkeeping system to be used in the
                                                                                  baseline risk assessment process .
                                                                                • And much more training on how to apply baseline risk
                                                                                  assessment in the offshore industry .

                                                                                this seminar is ideal for:
                                                                                Company directors, senior managers, middle managers,
                                                                                occupational health, environmental and safety professionals, and
                                                                                anyone interested in conducting risk assessment .

                                                                                Key benefits of participation:
                                                                                • Describe the baseline risk assessment process.
                                                                                • Apply the techniques for hazard identification and risk
                                                                                  assessment in the workplace .
                                                                                • Utilize record management formats for the baseline risk
                                                                                  assessment process .
                                                                                • Set measurable objectives and targets to reduce the impact of
                                                                                  negative risk .
                                                                                • Create a baseline risk profile for your company.


                                                                                                                 444 Continued on next page



                                                                                                       LSU CONTINUING EDUCATION      •   FALL 2009   53
             To register or for information call 225-578-2500




444 Continued from previous page

• Develop the foundation for a proactive risk management
  system .
• Implement and measure effectiveness of mitigation controls.
• Develop your organization to become a responsible corporate
  citizen .
• Improve savings on your organization’s bottom line.
• Plan and develop an educational work process program to
  reduce risk .

instructor: Pieter de Meyer is known nationally and
internationally for his expertise in the petrochemical industry
both offshore and land-based, as well as other industries . Pieter
has traveled the world as a CEO, operational director, general
manager, safety, health, environmental, quality risk manager and
specialist, promoting Environmental, Health & Safety programs .
With more than 20 years of success, he is currently the CEO of
the US based Offshore Petroleum Safety Association . Pieter is
an effective speaker who is an expert in every aspect of EH&S
management and presenting training programs at various
universities and educational institutions across the globe .           Certified Occupational
Course Code: PSmra                    fee: $995          CeUs: 1.7     Safety Specialist               SM


Session 09-2: Nov . 2-4; Mon .-Tue .; 8:30 A .M .-4 P .M .; & Wed .;   LSU Professional Development is proud of our partnership with
8:30 A .M .-12:30 P .M . (3 mtgs .)                                    the Safety Council of the Louisiana Capital Area and extend
                                                                       you the opportunity to attend the Certified Occupational
       For more information, contact Julia Hamilton                    Safety Specialist (COSS) program . This unique 40-hour program
       at 225-578-1183 or jhamilton@outreach.lsu.edu.
                                                                       is designed to offer a comprehensive initiation into safety
                                                                       requirements and safety implementation . COSS graduates also
                                                                       receive the OSHA 10-Hour card of completion for Construction
                                                                       and General Industry, a $550 value .
       COSS Recertification Requirements                               The Certified Occupational Safety Specialist (COSS) program is
                                                                       a unique, curriculum-based training course designed by safety
                                                                       professionals and practitioners to prepare and equip workers
                                                                       with the core competencies of occupational safety and health .
                                                                       The COSS program is unique due to its focused, relevant and
                                                                       applicable content, concentrated learning activities, and the
                                                                       method by which graduates are certified . The curriculum-based
                                                                       format of the COSS program is more practical, efficient and
                                                                       appropriate than an exam-based certification . COSS is simply
                                                                       the most well-organized and successful means of educating
                                                                       and validating anyone responsible for the fundamental aspects
                                                                       of safety in their workplace . A Certified Occupational Safety
                                                                       Specialist is someone who desires, has or will have a position
                                                                       responsible for the safety and health of other people . That
                                                                       position is often responsible for ensuring that all applicable
                                                                       safety regulations and training requirements are in compliance;
     COSS Graduates must participate in professional                   coordinates the implementation and maintenance of the safety
     development activities after their initial certification,         plan and program; and, provides recommendations and support
     and report such activities every three years . Graduates          for the improvement of safety to management .

     must earn 6 .0 CEUs or 60 contact hours every three years,
                                                                       Benefits of achieving the Certified occupational Safety Specialist
     in the area of safety and health and/or management .              designation:
     All CEUs or contact hours must be earned within the               • Greater recognition.
     Recertification cycle to which they apply . For more              • Greater earning potential.
     information on Recertification, visit the COSS website            • Networking across multiple industries.
     at www.coss.net and click on the “recertification                 • Increased job security.
     requirements” link .                                              • Advanced learning and application of occupational safety.
                                                                       • Achieve certification 60 percent faster than similar programs.



54    LSU CONTINUING EDUCATION           •   FALL 2009
                                                                  Register online at www.outreach.lsu.edu




What You Will Learn:
Safety Specialist Knowledge                                               What COSS Graduates are saying:
The heart of the COSS program is the solid foundation built
on learning to read and apply the OSHA safety and training                “This course was unbelievable as far as quality and
requirements in 29 CFR 1910 and 1926 . Other areas of
                                                                           quantity. The information provided was very extensive
knowledge covered are:
                                                                           and varied. Thank you for your professionalism.”
• Occupational Safety and Health Act.
                                                                                                              — Ted Dore, Total Safety, Inc.
• Amendments to the OSHA Act.
• 29 CFR 1910 (General Industry) and 1926 (Construction)                  “COSS was one of the most challenging, yet rewarding,
  Standards .
                                                                           workshops I have ever attended. I recommend COSS to
• OSHA training requirements.
                                                                           any individual who has safety and health responsibilities.”
• Specialized training.
                                                                                                   — Michael Aust, Castrol North America
• OSHA inspections.
• How to determine applicability.
• Coordinating multiple worksites.                                  Course format
• Citations and penalties.                                          • The COSS five-day course consists of 40 hours packed
• OSHA recordkeeping requirements.                                    with learning .

• OSHA 300 requirements.                                            • Case studies are used extensively to bring learning objectives
                                                                      into focus .
• Multi-employer rule.
                                                                    • There are two hours of testing and certification at the end of
Safety Specialist Skills                                              the program . Passing grade is 70 percent .
                                                                    • COSS graduates also receive the OSHA 10-Hour card of
Skills the COSS can expect to learn or enhance:
                                                                      completion for Construction and General Industry, a
• Identification & mitigation of hazards.                             $550 value .
• Hazard analysis.                                                  Course Code: PSmoS                   fee: $1,699             CeUs: 4.0
• Competent person requirements.                                    Session 09-6: Aug . 10-14; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .)
• Job safety analysis.                                              Session 09-7: Oct . 26-30; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .)
• Pre-job planning.                                                 Session 09-8: Nov . 30-Dec . 4; Mon .-Fri .; 8 A .M .–5 P .M . (5 mtgs .)
• Effective communication skills.
                                                                            For more information, contact Julia Hamilton
• Safety meetings and briefings.
                                                                            at 225-578-1183 or jhamilton@outreach.lsu.edu.
• Leadership.

Safety Specialist essentials
The COSS must have a good working understanding of safety
essentials to be effective . COSS graduates will gain total
understanding of safety programs that are common to most                         Bring LSU
businesses and industries . Topics include:
• Fall protection.
                                                                             to Your Workplace
• Personal protective equipment.                                        Let us train your employees at your selected location .
• Hearing conservation.                                                 Courses are tailored to meet the specific needs of your
• Most common injuries and hazards.                                     business or organization . We have a long record of
Safety Specialist roles                                                 successful presentations of on-site courses for selected
The role of the COSS will vary from setting to setting, but the         groups . Our staff and instructors are experts at
COSS program will help to prepare safety coordinators for all           matching educational programs to client needs .
types of application . You will gain experience in:
• How to develop a written safety plan.
                                                                                For more information about course topics,
• Management commitment.                                                        pricing and scheduling, contact Kristy
• Responsibilities.                                                             Anthony at 225-578 - 3313 or
• Effective safety committees.                                                  kanthony@outreach.lsu.edu.
• Safety rules and regulations.
• Accident investigations.
• Worker compensation claims.
• Delivering safety training.
• Evaluating effectiveness.



                                                                                                 LSU CONTINUING EDUCATION           •   FALL 2009   55
          To register or for information call 225-578-2500




                                                                Environmental
     Bring LSU to Your Workplace
     Let us train your employees at your selected location .
                                                                Management
     Courses are tailored to meet the specific needs of your    LSU’s Environmental Management Program offers courses in
     business or organization . We have a long record of
                                                                asbestos management, lead paint management, indoor air quality,
     successful presentations of on-site courses for selected
                                                                hazardous materials management, environmental site assessments
     groups . Our staff and instructors are experts at
     matching educational programs to client needs .            and audits, environmental regulations and management, and
                                                                special environmental topics that meet or exceed applicable
          For more information about course                     training requirements as set forth in state and federal regulations .
          topics, pricing and scheduling, contact               The descriptions below include the relevant training regulations,
          Lisa Verma at 225-578 - 4316 or                       number of contact hours and course dates . All courses are held
          lverma@outreach.lsu.edu.                              in Baton Rouge, unless otherwise indicated . Specific information
                                                                about location and daily schedule will be provided upon
     In addition to the courses listed in this bulletin, we
                                                                registration .
     can tailor the following programs and others to meet
     the needs of your professional, technical and support
                                                                Bring LSU to Your Workplace
     staff members:
                                                                Let us train your employees at your selected location . Courses
     •	Review	of	Business	English
                                                                are tailored to meet the specific needs of your organization .
       P
     •		 roposal	Writing	for	Engineers	                         We have a long record of successful presentations of on-site
       and Other Technical Professionals
                                                                courses for selected groups . Our staff and instructors are
     •	Writing	Procedures	and	Instructions                      experts at matching educational programs to client needs .
     •	Memo,	Letter	and	E-mail	Writing
     •	Evaluating	Employee	Performance                               For more information about course content,
     •	Delivering	Superior	Customer	Service
                                                                     pricing, and scheduling, contact Del Johnson
                                                                     at 225-578-0287 or djohnson@outreach.lsu.edu.

                                                                Recent On-Site Client Organizations Include:
                                                                Belle Chasse Naval Base, LA
                                                                Charity Hospital, New Orleans, LA
                                                                City of Biloxi, MS
                                                                City of Hattiesburg, MS
                                                                City of Jackson, MS
                                                                City of Lafayette, LA
                                                                City of Shreveport, LA
                                                                DNP Corporation, Gulfport, MS
                                                                Lion Copolymer, Baton Rouge, LA
                                                                Entergy, St . Francisville, LA
                                                                Fort Polk, LA
                                                                Industrial Specialty Contractors, Baton Rouge, LA
                                                                Insulation Technologies, Inc., Harvey, LA
                                                                Jefferson Parish Community Development, LA
                                                                Keesler Air Force Base, MS
                                                                Kellogg, Brown & Root, St . James, LA
                                                                L & M Demolition & Hauling, New Orleans, LA
                                                                Louisiana Army National Guard
                                                                Louisiana Department of Environmental Quality
                                                                Louisiana Department of Health & Hospitals
                                                                Louisiana Department of Transportation & Development
                                                                Louisiana Division of Administration
                                                                Mansfield Industrial Coatings, Baton Rouge, LA
                                                                Martin Specialties Coatings, Shreveport, LA
                                                                Medical Center of Louisiana, New Orleans, LA
                                                                Mississippi Department of Environmental Quality
                                                                Mississippi Department of Health
                                                                New Orleans Affordable Homeownership, LA
                                                                UOP, Gramercy, LA
                                                                URS Corporation, Port Allen, LA



56   LSU CONTINUING EDUCATION   •   FALL 2009
                                                                     Register online at www.outreach.lsu.edu




Your Certified Instructors Include:
Deborah Brandt                                   in Louisiana, Mississippi, and other        Ervin Ritter, P.E.
                                                 southern states . She has hands-on          Ervin Ritter is the President and Owner
Deborah Brandt has worked as an
                                                 expertise in working with asbestos          of Ritter Consulting Engineers Ltd . He
environmental planner and consultant
                                                 and lead developed during a ten-year        holds a B .S . in Mechanical Engineering
since 1974 . She is president of Brandt
                                                 stint as Senior Industrial Hygienist at     from the University of Louisiana -
Instruments, Inc ., an environmental, health
                                                 ExxonMobil in Baton Rouge . Prior to        Lafayette, has been a consulting engineer
and safety, and analytical instrument
                                                 that, Barbara served as an industrial       for more than 30 years, registered to
sales company . She has been actively
                                                 hygienist for the City of Fort Worth, TX    practice engineering in 14 states and
involved in indoor air quality and mold
                                                 Health Department and she assisted the      accredited with the Louisiana DEQ as
issues since 1980 . She is past president of
                                                 Fort Worth School System in developing      asbestos inspector, management planner,
the New Orleans Chapter of ASHRAE and
                                                 their AHERA response plan . She holds       project designer and asbestos trainer .
member of AIHA . She holds a M .A . from
                                                 an M .A . degree from the University of     His consulting practice is in the area of
the University of Florida, and has been
                                                 Southern Mississippi and she is certified   building environmental and mechanical
teaching the EPA lead certification courses
                                                 as an asbestos inspector, lead inspector,   systems with specialization in HVAC
at LSU since 1995 .
                                                 lead abatement supervisor, and asbestos     system, fire sprinkler design, plumbing
(Lead-based Paint Management; Indoor
Air Quality)                                     contractor supervisor .                     design, asbestos, and indoor air
                                                 (asbestos management; Lead-based            quality consulting .
                                                 Paint management)                           (asbestos management)
Michael Hooks, C.H.M.M.
Michael Hooks, Certified Hazardous
Material Manager (CHMM), is the
Assistant Director for Occupational and
Environmental Safety at LSU and has
been responsible for the Environmental
programs at the University for more than
10 years . He holds a B .S . Degree from LSU .
Michael is accredited in supervision and
inspection of asbestos abatement . He has
taught asbestos management courses for
more than 15 years .
(asbestos management)


Glenn Johnson
Glenn Johnson has been an environmental
consultant for more than 15 years,
specializing in indoor air quality, asbestos
and lead-based paint issues . Glenn holds
a M .S . Degree in Environmental Science
from LSU . He has been an instructor in
all disciplines of asbestos and lead-based
paint management for more than 15
years . (asbestos management; Lead-
based Paint management)


Barbara Lee, CIH, CSP
Barbara Lee has worked in the industrial
hygiene, safety, lead, asbestos and
indoor air quality fields since 1984 .
She is president of LBR Environmental
Consultants, LLC, an industrial
hygiene, safety and indoor air quality/
mold consulting company operating




                                                                                             LSU CONTINUING EDUCATION   •   FALL 2009   57
               To register or for information call 225-578-2500




Asbestos                                                   Upcoming Asbestos Refresher Batteries
Management                                                 Choose a convenient battery of dates for all of your asbestos refresher
Initial training at each level meets                       course needs:
or exceeds federal and state training
                                                                                                                                  August   September
requirements . Refresher courses for each
                                                                                                                                   2009       2009
job classification are eight hours in length
(except inspector, for which only a four                    Asbestos Contractor/Supervisor Refresher                                4         21
hour refresher is required) . Refresher
course content includes a discussion of                     Asbestos Inspection and Assessment
recent regulatory changes and a review                                                                                              5         22
                                                            Refresher (4 hrs .)
of initial course topics . All courses are
available for on-site training .                            Asbestos Management
                                                                                                                                    5         22
                                                            Planner/Inspector Refresher (8 hrs .)


                                                            Asbestos Project Designer Refresher                                     6         —
       i           Accreditation
      Louisiana Department of
     Environmental Quality                                 Asbestos Contractor/Supervisor Training – 40 hrs.
     All asbestos management courses are                   Based on the EPA model curriculum, this course is designed to meet the requirements
     recognized by the EPA and the Louisiana               for persons who supervise asbestos abatement projects, act as competent person on
     Department of Environmental Quality                   a Class I or II project, or conduct air monitoring . The course meets state and federal
     (LDEQ) for certification purposes.                    regulatory requirements for training- Louisiana Renovation/Demolition regulations
                                                           (LAC 33:III . Chapter 51 . Subchapter M); Asbestos in Schools and State Buildings Rule
     annual refresher courses are required                 (LAC 33:III . Chapter 27); OSHA Asbestos Construction Standard (29 CFR 1926 .1101) .
     to maintain state accreditation. Check                There is an exam given at the conclusion of the course . Successful completion of
     the course schedule for the course dates
                                                           the course and exam qualifies participants to apply for accreditation from LDEQ .
     that will keep your accreditation
     current. early registration is advised. if            Course Code: eaStB              fee: $895          CeUs: 4.0
     you have questions about maintaining
                                                           Session 09-3: Aug . 17-21; Mon .-Fri .; 8 A .M .-5 P .M . (5 mtgs .)
     your accreditation or about which course
     to take, let us help you choose the
     course and dates that are right for you.              Asbestos Contractor/Supervisor Refresher – 8 hrs.
                                                           This course includes a discussion of state and federal regulatory changes and a review
                                                           of initial course topics including air monitoring, project preparation, engineering
        Contact Del Johnson for                            controls, hygiene, housekeeping, disposal, respiratory protection and medical
        further information and                            surveillance . Course completion is required annually by OSHA to maintain state
        pricing at 225-578-0287 or                         accreditation .
        djohnson@outreach.lsu.edu.                         Course Code: eaStr              fee: $275          CeUs: 0.8
                                                           Session 09-4: Aug . 4; Tue .; 8 A .M .-5 P .M . (1 mtg .)
                                                           Session 09-5: Sept . 21; Mon .; 8 A .M .-5 P .M . (1 mtg .)

                                                           Asbestos Inspection and Assessment – 24 hrs.
                                                           Based on the EPA model curriculum, this course is designed to meet the requirements
                                                           for persons who conduct inspections for the presence of asbestos . This includes actual
                                                           building inspections or collection of bulk samples in a regulated facility . There is an
                                                           exam given at the conclusion of the course . Successful completion of the course and
                                                           exam qualifies participants to apply for accreditation from LDEQ .
                                                           Course Code: eainB              fee: $595          CeUs: 2.4
                                                           Session 09-2: July 13-15; Mon .-Wed .; 8 A .M .-5 P .M . (3 mtgs .)
                                                           Session 09-3: Oct . 5-7; Mon .-Wed .; 8 A .M .-5 P .M . (3 mtgs .)




                          visit our Web site for the most up-to-date information including program dates and more
                          detailed course descriptions at www.outreach.lsu.edu




58      LSU CONTINUING EDUCATION          •    FALL 2009
                                                                       Register online at www.outreach.lsu.edu




Asbestos Inspection and Assessment                                       Session 09–2: Oct . 26-28; Mon .-Wed .; 8 A .M .-5 P .M . (3 mtgs .)
Refresher – 4 hrs.
This course includes a discussion of state and federal regulatory        Asbestos Project Designer Refresher – 8 hrs.
changes and a review                                                     This course includes a discussion of state and federal regulatory
of initial course topics including pre-inspection planning,              changes and a review of initial course topics including design
inspection of friable and non-friable asbestos, assessing the            specifications, abatement options, final air clearance, contract
condition of asbestos, bulk sampling and documentation of                preparation, respiratory protection and additional safety
asbestos, and respiratory protection . Course completion is              considerations . Course completion is required annually in
required annually in order to maintain state accreditation .             order to maintain state accreditation . Approved by Louisiana
Course Code: eainr              fee: $155           CeUs: 0.4            Architects Examiners Board for CEUs .

Session 09-4: Aug . 5; Wed .; 8 A .M .-12 P .M . (1 mtg .)               Course Code: eaPDr              fee: $275          CeUs: 0.8
Session 09-5: Sept . 22; Tue .; 8 A .M .-12 P .M . (1 mtg .)             Session 09-3: Aug . 6; Thu .; 8 A .M .-5 P .M . (1 mtg .)

The Asbestos Management Plan – 16 hrs.                                   Asbestos Designated Person Training – 8 hrs.
This course, recognized by both EPA and LDEQ, is designed for            This course is designed to meet the training requirements under
persons who develop management plans in accordance with                  the OSHA Construction Standard for Asbestos for persons who
state and federal requirements for schools . Training includes           conduct Class III activities and also meet the requirements for
interpretation of inspection data and the development of                 designated persons who maintain management plans for schools
appropriate control options for asbestos in buildings . At least         and state buildings as required by the Louisiana “Asbestos in
a B .S . degree is required for accreditation as a management            Schools and State Buildings Rule .”
planner in Louisiana . There is an exam given at the conclusion
                                                                         Course Code: eaDPa              CeUs: 0.8
of the course . Successful completion of the course and exam
qualifies participants with proper credentials to apply for              Scheduled upon request. on-site training available.
accreditation from LDEQ .                                                Call 225-578-0287 for information and pricing.

Prerequisite: Asbestos Inspection and Assessment
                                                                         Asbestos Designated Person and Operations
Course Code: eamPB              fee: $495           CeUs: 1.6
                                                                         and Maintenance Training – 16 hrs.
Session 09-2: Nov . 10-11; Tue .-Wed .; 8 A .M .-5 P .M . (2 mtgs .)
                                                                         This course is designed to meet the training requirements for
                                                                         1) persons conducting asbestos maintenance activities and,
Asbestos Management                                                      2) persons designated to maintain the asbestos management
Planner/Inspector Refresher – 8 hrs.                                     plan . Topics meet the requirements of AHERA and the Louisiana
This course consists of two units: the Inspection and Assessment         “Asbestos in Schools and State Buildings Rule” for school
Refresher (4 hrs) and the Management Planner Refresher (4 hrs) .         maintenance employees who disturb asbestos in amounts
Review topics for the Management Planner include: evaluation             less that three square or three linear feet . These also meet
and interpretation of inspection data; hazard assessment and             training requirements under the OSHA Construction Standard for
selection of response actions; development and implementation            Asbestos for persons who conduct Class III activities . Additional
of the operations and maintenance plan; recordkeeping; cost              topics covered meet the requirements for designated persons
estimation; management plan elements; legal considerations .             who maintain school management plans . Hands-on instruction
Course completion is required annually in order to maintain              is included .
state accreditation .                                                    Course Code: eaDPB              CeUs: 1.6
Course Code: eamPr              fee: $275           CeUs: 0.8            Scheduled upon request. on-site training available.
Session 09-4: Aug . 5; Wed .; 8 A .M .-5 P .M . (1 mtg .)                Call 225-578-0287 for information and pricing.
Session 09-5: Sept . 22; Tue .; 8 A .M .-5 P .M . (1 mtg .)
                                                                         Asbestos Abatement Worker Training – 32 hrs.
Asbestos Project Designer Training – 24 hrs.                             This four-day course, recognized by both EPA and LDEQ, is designed
This course follows the EPA model curricula and is designed              for persons who perform regulated activities under the state and
for persons seeking accreditation to design response actions in          the federal NESHAP and AHERA rules . The course also meets the
schools or state owned/leased buildings in accordance with State         requirements for training of workers who perform Class I or II
of Louisiana LAC 33:III .Chapter 27 and federal AHERA rules .            operations under the OSHA Construction Standard for Asbestos .
Persons must also be either an engineer or registered architect in       Course Code: eaWtB              CeUs: 3.2
order to qualify for accreditation as an Asbestos Project Designer
                                                                         Scheduled upon request. on-site training available.
in Louisiana . The course also meets the requirements for training
                                                                         Call 225-578-0287 for information and pricing.
of persons who design Class I operations larger than 25 linear or
10 square feet that will follow alternative control methods, in
accordance with OSHA Construction Standard for Asbestos, 29              Asbestos Abatement Worker Refresher – 8 hrs.
CFR 1926 .1101 . There is an exam given at the conclusion of the
                                                                         Required to maintain state accreditation as an asbestos
course . Successful completion of the course and exam qualifies
                                                                         abatement worker .
participants with proper credentials to apply for accreditation
from the Louisiana Department of Environmental Quality . A               Course Code: eaWtr              CeUs: 0.8
field trip exercise is included in the training .                        Scheduled upon request. on-site training available.
Course Code: eaPDB              fee: $595           CeUs: 2.4            Call 225-578-0287 for information and pricing.



                                                                                                    LSU CONTINUING EDUCATION         •   FALL 2009   59
              To register or for information call 225-578-2500




Lead Paint                                                 Upcoming Lead Refresher Batteries
Management                                                 Choose a convenient battery of dates for all of your lead refresher course needs:
Initial training at each level meets
or exceeds federal and state training                                                                                        July   October
requirements . Refresher course content                                                                                      2009    2009
includes a discussion of regulatory
                                                            Lead Inspector Refresher                                           7       20
changes and a review of initial course
topics . All courses are available for                      Lead Hazard Risk Assessment Refresher                              8       21
on-site training .
                                                            Lead Abatement Supervisor Refresher                                9       22

                                                            Lead Project Designer Refresher                                    9       22
       i            Accreditation
      Louisiana Department of                              Supervision of Lead Abatement Projects – 32 hrs.
     Environmental Quality                                 This course is designed for persons who supervise abatement projects in residential
     All Lead Paint Management courses are                 settings or as required for HUD projects . There is an exam given at the conclusion of
     recognized by EPA and the Louisiana                   the course . Successful completion of the course and exam qualifies participants to
     Department of Environmental Quality (LDEQ)            apply for certification from a state that provides certification . The course meets the
     for certification purposes.                           requirements of the EPA Certification Rule, 40 CFR 745, promulgated 8/96, and the
                                                           LDEQ lead rule .
      Texas Department of Health
     All Lead Paint Management courses are                 Course Code: eLStB              CeUs: 3.2
     recognized by the Texas Department of                 Scheduled upon request. on-site training available. Call 225-578-0287 for information
     Health for certification purposes.                    and pricing.

      Mississippi Department of
     Environmental Quality
                                                           Lead Abatement Supervisor Refresher – 8 hrs.
     The Supervision of Lead Abatement Projects,           This course includes a discussion of state and federal regulatory changes and a review
     Inspecting for Lead Hazards, and Lead Hazard          of initial course topics including health effects of lead exposure, engineering
     Risk Assessment initial courses are recognized        controls of hazards, sampling methods, PPE, site safety and compliance plans, project
     for certification purposes by the Mississippi         management, abatement methods, waste and clearance issues . There is an exam given
     Department of Environmental Quality.                  at the conclusion of the course .
     • Supervision of Lead Abatement Projects
                                                           Course Code: eLStr                 fee: $275                 CeUs: 0.8
     • Inspecting for Lead Hazards
                                                           Session 09-3: July 9; Thu .; 8 A .M .-5 P .M . (1 mtg .)
     • Lead Hazard Risk Assessment
                                                           Session 09-4: Oct . 22; Thu .; 8 A .M .-5 P .M . (1 mtg .)
     annual refresher courses are required
     to maintain state accreditation. Check                Lead Abatement Project Design – 8 hrs.
     the course schedule for the course                    This course is designed for persons who design abatement projects in residential
     dates that will keep your accreditation
                                                           settings or as required for HUD projects . The course meets the requirements of the
     current. early registration is advised. if
                                                           EPA Certification Rule, 40 CFR 745, promulgated 8/96, and the LDEQ lead rule . There
     you have questions about maintaining
     your accreditation or about which
                                                           is an exam given at the conclusion of the course .
     course to take, let us help you choose                Prerequisite: Supervision of Lead Abatement Projects
     the course and dates that are right
     for you.                                              Course Code: eLPDB              CeUs: 0.8
                                                           Scheduled upon request. on-site training available. Call 225-578-0287 for information
                                                           and pricing.
       Contact Del Johnson for
       further information and                             Lead Project Designer Refresher – 8 hrs.
       pricing at 225-578-0287 or                          This course includes a discussion of state and federal regulatory changes and
       djohnson@outreach.lsu.edu.                          a review of initial course topics .
                                                           Course Code: eLPDr                 fee: $275                 CeUs: 0.8
                                                           Session 09-3: July 9; Thu .; 8 A .M .-5 P .M . (1 mtg .)
                                                           Session 09-4: Oct . 22; Thu .; 8 A .M .-5 P .M . (1 mtg .)



                          visit our Web site for the most up-to-date information including program dates and more
                          detailed course descriptions at www.outreach.lsu.edu




60     LSU CONTINUING EDUCATION            •   FALL 2009
                                                                         Register online at www.outreach.lsu.edu




Inspecting for Lead Hazards – 24 hrs.                                      Lead Abatement Worker Training – 24 hrs.
This course is designed for persons who inspect for lead hazards .         This course is based on the EPA model curriculum for workers
It follows those guidelines specified for inspections in residential       performing lead abatement in residential/child-occupied buildings .
settings or as required for HUD projects . There is an exam
given at the conclusion of the course . The course meets                   Course Code: eLWtB        CeUs: 2.4
the requirements of the EPA Certification Rule, 40 CFR 745,                Scheduled upon request. on-site training available.
promulgated 8/96, and the LDEQ lead rule . The training also               Call 225-578-0287 for information and pricing.
meets requirements for persons who inspect for lead hazards
upon transfer or lease of property for disclosure in accordance            Lead Abatement Worker Refresher – 8 hrs.
with the EPA Disclosure Rule, 40 CFR 745, Subpart F . Protocols for
sampling and various sampling methodologies and technologies               EPA model curriculum for workers performing lead abatement in
are discussed, including XRF .                                             residential/child-occupied buildings .

Course Code: eLinB                 fee: $595                 CeUs: 2.4     Course Code: eLWtr        CeUs: 0.8
Session 09-2: July 20-22; Mon .-Wed .; 8 A .M .-5 P .M . (3 mtgs .)        Scheduled upon request. on-site training available.
                                                                           Call 225-578-0287 for information and pricing.
Lead Inspector Refresher – 8 hrs.
                                                                           OSHA Lead Standard for Industry/Non-Residential
This course includes a discussion of state and federal regulatory
changes and a review of initial course topics including health             For industry and contract employees in lead abatement outside
effects of lead exposure, XRF safety and use, sampling and                 EPA-regulated residences . Includes training in the standard and
analysis options, sampling protocol, record keeping, report                abatement options for both workers and competent persons .
generation and clearance .
                                                                           Course Code: eLoSB
Course Code: eLinr                 fee: $275                 CeUs: 0.8
                                                                           Scheduled upon request. on-site training available.
Session 09-3: July 7; Tue .; 8 A .M .-5 P .M . (1 mtg .)                   Call 225-578-0287 for information and pricing.
Session 09-4: Oct . 20; Tue .; 8 A .M .-5 P .M . (1 mtg .)

Lead Hazard Risk Assessment – 16 hrs.
This course is designed for persons who conduct risk assessments,
that is, identify the existence, nature, severity, source and
location of lead-based paint hazards; and present various
options for the control of those hazards including management
and maintenance, abatement or interim controls . The course
meets the requirements of the EPA Certification Rule, 40 CFR
745, promulgated 8/96, and the LDEQ lead rule . It follows those
guidelines specified for inspections in residential settings or as
required for HUD projects .
Prerequisite: Inspecting for Lead Hazards
Course Code: eLirB              fee: $395           CeUs: 1.6
Session 09-2: July 23-24; Thu .-Fri .; 8 A .M .-5 P .M . (2 mtgs .)

Lead Hazard Risk Assessment Refresher – 8 hrs.
This course includes a discussion of state and federal regulatory
changes and a review of initial course topics including the
various options for the control of hazards identified including
management and maintenance, abatement or interim controls .
The course meets the requirements of the EPA Certification Rule,
40 CFR 745, promulgated 8/96, and the LDEQ lead rule .
Course Code: eLirr              fee: $275                    CeUs: 0.8
Session 09-3: July 8; Wed .; 8 A .M .-5 P .M . (1 mtg .)
Session 09-4: Oct . 21; Wed .; 8 A .M .-5 P .M . (1 mtg .)




                                                                                                 LSU CONTINUING EDUCATION    •   FALL 2009   61
              To register or for information call 225-578-2500




Paralegal Studies Program                                                                                             • Computerized Legal Research (Day)
                                                                                                                      • Criminal Law & Procedures
                                                                                                                      • Employment Law
                                                                                                                      • Environmental Law
                                                                                                                      • Family Law
                                                                                                                      • Intellectual Property
               LSU Paralegal Studies Certificate Program                                                              • Legal Investigation & Interviewing Skills
                                                                                                                      • Legal Writing
                          Approved by the American Bar Association
                                                                                                                      • Mock Trial & Evidence
                                                                                                                      • Real Estate Law
      What is a paralegal?                                                                                            • Technology Tools for Paralegals (Day)
      A paralegal is the “right hand person” of an attorney . Paralegals assist                                       • Trial Presentation (Day)
      attorneys in many ways—doing legal research, writing briefs and memoranda,                                      • Wills, Successions & Inheritance
      interviewing clients and witnesses, summarizing depositions, drafting pleadings,
      and doing investigative work—just to name a few . Paralegals must work under                                    What is the paralegal internship?
      the supervision of an attorney and are not allowed to give independent legal                                    The internship is a supervised “field” experience
      advice, represent clients in court, or settle claims on behalf of clients . Paralegals                          in which the student works as a paralegal in a
                                                                                                                      local law office, government agency or corporation.
      who do so may be charged with the crime of unauthorized practice of law .                                       Students do their internship in their final semester
      Paralegals work in law firms, corporations and government agencies .                                            of the program and are given a choice of about
                                                                                                                      40 different sponsors. The internship consists of a
              For more information visit us at www.outreach.lsu.edu or                                                total of 150 hours; 140 hours of hands-on work at
                                                                                                                      the internship site and 10 hours of meetings and
              contact Charlotte DesHotels at 225-578-6760 or                                                          workshops designed to support and enhance the
              cdeshotels@outreach.lsu.edu.                                                                            internship experience.

                                                                                                                      How long will it take to
                                                                                                                      earn a certificate?
Description and Objectives of the                             paralegals with extensive experience in the             We offer two program-length options:
LSU Paralegal Studies Program                                 classroom and working with paralegals.
                                                                                                                      • The full-time program (students take four
The LSU Paralegal Studies Program began in 1982.            • Paralegal students enjoy the following student            or five classes for two regular semesters).
It is a college-level, non-credit program leading to a        services: student health center, residential housing,   • The part-time program (students take two
Certificate of Paralegal Studies. Upon completing the         use of the LSU law library and LSU Middleton library.     classes a semester for five regular semesters).
curriculum a student should be able to demonstrate          • The program is guided by an advisory committee          Most classes are conducted at night, with the
certain knowledge and skills, including the following:        of dedicated paralegals, lawyers and other              exception of the Legal Ethics Seminar, Court Day and
1. Understand the structure of both state and federal         interested people.                                      three of the electives.
    judicial systems.
2. Analyze (by “briefing”) reported legal opinions.         The Curriculum                                            What are the admission
3. Research legal problems using primary and                In order to earn the paralegal certificate, a student     requirements?
    secondary resources.                                    must take five required courses, three paralegal
                                                            electives, the internship, the one-day legal ethics       The majority of the paralegal students have already
4. Write clear, effective legal memoranda, using
                                                            seminar, and a court day. The required courses, each of   earned a bachelor’s degree, and it is recommended
    proper citation form.
                                                            which is offered during every fall and spring semester,   that students complete their bachelor’s degree
5. Interview clients and witnesses.                                                                                   before earning a paralegal certificate. However,
6. Understand the procedure in a civil suit and draft       are as follows:
                                                                                                                      students will be considered for admission without a
    appropriate pleadings.                                  • Principles of Paralegal Studies
                                                                                                                      bachelor’s degree if they meet these requirements:
7. Be familiar with basic concepts of business              • Legal Research                                          • At least 45 semester hours of college credit from
    organizations and contract law.                         • Legal Case Analysis & Writing                             an accredited college or university (remedial
8. Recognize the ethical standards of the                                                                               courses do not count).
                                                            • Civil Litigation
    paralegal profession.
                                                            • The Practicing Paralegal                                • At least a 2.3 grade point average.
Special features of the                                     • Internship                                              • 18 of the 45 hours of college credit must be
LSU Paralegal Studies Program                                                                                           “general education” courses, which means they
                                                            • Ethics Seminar
                                                                                                                        are from at least three of these disciplines:
• This program is the only non-credit paralegal             • Court Day
  program in Louisiana approved by the American                                                                       • social sciences
  Bar Association.                                          Students choose three electives                           • natural sciences
• All classes are held in Baton Rouge on the                from the following list (not every                        • math
  LSU campus.                                               subject is offered every semester):                       • humanities
• The program offers the “best of both worlds”: the         • Administrative Law                                      • foreign languages
 resources of the state’s largest university and the        • Bankruptcy                                              • English
 personal attention of a small, student-friendly program.                                                             • Successful completion of a
                                                            • Business Organizations/Contracts
• All teachers are experienced lawyers, judges or                                                                       standardized aptitude test.
                                                            • Civil Litigation II




62    LSU CONTINUING EDUCATION             •   FALL 2009
                                                                 Register online at www.outreach.lsu.edu




LSU Paralegal Studies Program
Advisory Committee Members                   Suggested Courses
                                             the paralegal profession demands excellent writing and computer skills.
                                             We suggest the following courses as prerequisites to help prepare you for
Dale R. Baringer
                                             the paralegal curriculum:
attorney at Law
the Baringer Law firm                             • Business Communication (Page 6)
Practicing Lawyer, Private Sector                 • Introduction to Word 2007 (Page 27)

John J. Gaupp                                     • Mastering Word 2007 (Page 27)

assistant U.S. attorney                           • Introduction to Excel 2007 (Page 28)

Practicing Lawyer, Public Sector                  • Mastering Outlook 2007 (Page 29)

Sheila Hyde
                                                  If you would like to speak with an advisor regarding these
Paralegal                                         prerequisite courses, contact Charlotte DesHotels at
U.S. Department of Justice                        225-578-6760 or cdeshotels@outreach.lsu.edu.
Practicing Paralegal, Public Sector

Joey LeBlanc
Paralegal
Kean miller Law firm
                                         Fall 2009 Courses
Practicing Paralegal, Private Sector &
                                         Principles of Paralegal Studies
education Consultant
                                         This course is an introduction for students interested in entering the paralegal
Jimmie Murvin, CLAS, LCP                 profession . It offers basic information concerning the legal profession in general and the
                                         paralegal profession in particular . Topics include the American legal system, legal ethics,
Practicing Paralegal,
                                         legal research sources and authority, interviewing, and preparation of legal documents .
faculty representative
                                         It also introduces material in various substantive areas of the law, such as bankruptcy,
                                         family law, successions and wills, real estate, business organizations, and Louisiana civil
Ann Scarle
                                         procedure . The focus of the course is the paralegal’s role in the legal system .
Director
                                         Course Code: LCPri                fee: $450              CeUs: 3.3
Baton rouge Bar association
                                         Session 09-3: Aug . 17-Nov . 30; Mon .; 6 8:30 P .M . (15 mtgs .)
Donald Smith
                                         Legal Case Analysis & Writing
attorney at Law
Smith & Brumfield                        This course develops skills necessary to read and understand legal opinions . Emphasis is
Practicing Lawyer, Private Sector        on legal analysis, using cases focusing on key facts and legal issues . A legal memorandum
                                         is assigned as a final project .
Frankie Snyder, CLA                      Course Code: LCCaS                fee: $450              CeUs: 3.3
Perry, atchison, Balhoff,                Session 09-2: Aug . 18-Dec . 1; Tue .; 6 8:30 P .M . (15 mtgs .)
menges & Burns
Paralegal, Private Sector                Legal Research
                                         This course covers the basic techniques and methods of legal research using both
President, Baton Rouge
                                         primary and secondary resources such as statutes, legal digests, treatises, Shepard’s legal
Paralegal Association
                                         periodicals, and law encyclopedias . Emphasis is on development of the research skills
                                         necessary to use a law library effectively, as well as the use of the proper citation form .
Citizen Representative
                                         Students complete a legal research project in the law library as a final project .
Student Representative                   Course Code: LCreS                fee: $450              CeUs: 3.3
LSU Paralegal Studies Program            Session 09-2: Aug . 19-Dec . 2; Wed .; 6 8:30 P .M . (15 mtgs .)




                                                                                                LSU CONTINUING EDUCATION   •   FALL 2009   63
               To register or for information call 225-578-2500




                                                       Civil Litigation I
                                                       This course provides an overview of Louisiana civil procedural rules . Students will learn
     Notary Public                                     how to locate Louisiana procedural statutes, draft pleadings and other litigation-related
                                                       documents, utilize a docket control system, draft discovery documents and responses,
     Preparatory                                       coordinate a discovery schedule, and assist the attorney in final preparation for jury and

     Course                                            bench trials . It follows a case from inception through discovery .
                                                       Course Code: LCLit                fee: $450              CeUs: 3.3
     Interested in becoming a Notary
                                                       Session 09-2: Aug . 20-Dec . 3; Thu .; 6 8:30 P .M . (15 mtgs .)
     Public? LSU’s preparatory course
     can help prepare you for the State
                                                       The Practicing Paralegal
     Notary Public exam . The course
     fee includes tuition and the Study                This course offers instruction and practical experience in a wide spectrum of on-the-job
     Guide . Visit the Secretary of State’s            paralegal duties . Students apply their legal knowledge to mastering routine work tasks
     Web site for information on how                   performed by practicing paralegals, such as summarizing depositions, producing and
     to apply to take the test in your                 managing documents, organizing and maintaining a client’s file, filing court records,
     parish at www .sos .louisiana .gov .              and scheduling procedures for trial, hearings and discovery . The course also focuses on
     Please note: There are two exam                   administrative duties often assigned to paralegals such as library maintenance, calendar
     dates each year—the first Saturday                and docket control, tickler system, professional correspondence, and the intra-office memo .
     in June and the first Saturday
                                                       Prerequisite: Civil Litigation
     in December .
                                                       Course Code: LCPra                fee: $450              CeUs: 3.3
     Course Code: Lonot
     fee: $695                                         Session 09-2: Aug . 19-Dec . 2; Wed .; 6 8:30 P .M . (15 mtgs .)
     CeUs: 4.8
     Session 09-2: Aug . 5-Nov . 18;                   NEW! Court Day for Paralegals
     Wed .; 6-9 P .M . (16 mtgs .)                     This is a one-day course designed to help students understand in practice the theories
                                                       they have learned in the classroom . Students will tour and observe proceedings such as
            For more information,                      hearings, trials and oral arguments in a variety of local courts, such as the 19th Judicial
            contact Charlotte                          District Court, the Baton Rouge City Court, the United States District Court for the
            DesHotels at 225-578-                      Middle District of Louisiana, and the First Circuit Court of Appeal . Depending on the
            6760 or cdeshotels@                        court’s schedule, meetings with one or more judges may also be conducted during which
            outreach.lsu.edu.                          students will have the opportunity to ask questions . Students exposed to this “real-life”
                                                       work of legal professionals will better understand the role of the paralegal in preparing
                                                       for court appearances . After leaving each courtroom, there will be a class discussion on
                                                       the proceedings they just witnessed . The final grade in this course will be based on a
                                                       writing assignment covering the events they attended . At the conclusion of the course,
                                                       students will understand the layout of the courtrooms, will know how to read court
                                                       docket sheets, will understand the role of the various court employees, and will have a
                                                       better understanding of what will be expected of them as paralegals .

                                                       Please note: This is a new course and is required for students who began the paralegal
                                                       program in Summer 2008 and after . Students who began the program before Summer
                                                       2008 may take this course, but Court Day cannot be substituted for any other course in
                                                       the curriculum .
                                                       Course Code: LCCoU                fee: $75               CeUs: 0.6
                                                       Session 09-3: Sept . 21; Mon .; 8:30 A .M .-1 P .M . (1 mtg .) Courthouse location TBA
                                                       Session 09-4: Nov . 16; Mon .; 8:30 A .M .-1 P .M . (1 mtg .) Couthouse location TBA

                                                       Paralegal Internship
                                                       Prerequisite: This course should be taken in your last semester as a paralegal student,
                                                       after the first four required courses have been successfully completed . Visit our Web site
                                                       for the full course description at www .outreach .lsu .edu .
                                                       Course Code: LCint                fee: $450
                                                       Session 09-3: Aug . 17; Mon .; 1:30 2:30 P .M . Other meeting dates will be announced at the
                                                       first meeting . After you register for this course, you will receive an internship packet with
                                                       information on how to choose your sponsor .




64      LSU CONTINUING EDUCATION       •   FALL 2009
                                                                                Register online at www.outreach.lsu.edu




Legal Ethics Seminar                                                              Course Code: LCLiW                fee: $450               CeUs: 3.3
This one-day seminar familiarizes students with the Louisiana                     Session 09-1: Aug . 20-Dec . 3; Thu .; 6 8:30 P .M . (15 mtgs .)
State Bar Association Rules of Professional Conduct for Attorneys .
Various court decisions interpreting the ethics code are examined                 Real Estate Law for the Paralegal
in detail . The course covers a paralegal’s relationship with                     This course offers an overview of laws concerning real estate
attorneys, clients, legal secretaries and law clerks, and emphasizes              transactions . Students learn the mechanics of preparing for and
the parameters of a paralegal’s duties . The seminar is an all-day                closing commercial and residential real estate transactions, including
course offered once each regular semester, usually on a Friday .                  how to read a legal property description, how to do a title search
                                                                                  and prepare an abstract, and how to prepare closing documents
Please note: Because it is not offered in the summer, students
who plan to graduate in the summer should schedule this                           for sales and financing . Other topics, such as surveys, leases, title
seminar in the preceding spring semester .                                        examination, and title insurance will also be discussed .

Course Code: LCetH            fee: $130 (includes box lunch)        CeUs: 0.6     Course Code: LCrea                fee: $450               CeUs: 3.3
Session 09-2: Oct . 2; Fri .; 9 A .M .-4 P .M . (1 mtg .)                         Session 09-1: Aug . 19-Dec . 2; Wed .; 6-8:30 P .M . (15 mtgs .)


Administrative Law
This course provides an overview of administrative law for the
paralegal, specifically focusing on the Louisiana Administrative
Procedure Act, which tracks the federal act . The course is
                                                                                                    NEW! CLA/CP
geared to practical application of knowledge . Students will                                        Review Course
become familiar with procedures in the administrative setting,
the vocabulary of administrative hearings, as well as hands-on                       This course is an intensive review for the national
training in representing clients in the administrative setting .                     certification examination administered by the Certifying
Course Code: LCaDm                  fee: $450               CeUs: 3.3                Board of the National Association of Legal Assistants
                                                                                     (NALA) . The exam is held in March, July and December .
Session 09-1: Aug . 18-Dec . 1; Tue .; 6 8:30 P .M . (15 mtgs .)
                                                                                     LSU is a testing center for the exam . Paralegal students
                                                                                     who are nearing graduation may take the exam under
Computerized Legal Research
                                                                                     certain conditions . This review course also serves as a
This course offers hands-on experience in computer-assisted legal                    refresher for experienced paralegals . Visit www .nala .org
research . Students will learn to use Westlaw (an online research                    for further details about the exam dates
tool), for statutory and case law research .
                                                                                     Course Code: LOCLA                 Fee: $495                 CEUs: 2.4
Prerequisite: You must already have completed Legal Research                         Session 09-2: Oct . 14-16; Wed .-Fri .; 8 A .M .-6 P .M . (3 mtgs .)
(LCRES) in order to take this class, and you must have basic
computer skills .                                                                          For more information, contact
                                                                                           Charlotte DesHotels at 225-578-6760
Course Code: LCCom                  fee: $450               CeUs: 3.3
                                                                                           or cdeshotels@outreach.lsu.edu.
Session 09-1: Aug . 20-28; Thu . & Fri; 8:30 A .M . 5 P .M . (4 mtgs .)


Civil Litigation II
Students will learn how to assist the lawyer with post-trial motion
work; the rules governing and all steps necessary in assisting the
lawyer in preparing an appeal to Louisiana’s Courts of Appeal;
and how to assist the lawyer in preparing a writ application to
the Supreme Court of Louisiana . This course continues what was
learned in Civil Litigation I, which is a prerequisite to taking
this course .

Prerequisite: Civil Litigation I
Course Code: LCCLt                  fee: $450               CeUs: 3.3
Session 09-1: Aug . 17-Nov . 30; Mon .; 6 8:30 P .M . (15 mtgs .)


Legal Investigation and Interviewing Skills
This course covers various investigative techniques including how
to interview witnesses, obtain information, and locate essential
witnesses in the context of personal injury and professional
malpractice investigation .




                                                                                                            LSU CONTINUING EDUCATION          •   FALL 2009   65
          To register or for information call 225-578-2500




                           LSU Medical Coding Program
                                                     Certification Available




        Step Up to the LSU Medical Coding Certificate Program.



        The Medical Coding Certificate Program is designed to train participants in
        third-party health care reimbursement policies, procedures and methodologies.
        Students who successfully complete the program are equipped with skills and training to take national

        medical coding and billing organizations’ exams for further certification . These exams include American

        Health Information Management Association (AHIMA) Certified Coding Specialist exam and American

        Academy of Professional Coders (AAPC) inpatient and outpatient exams .



         Enrollment Prerequisites: Prospective students          electives (Choose one)
         must provide an official copy of their high school      • HCPCS II & Pharmacology
         diploma or GED .                                        • Medical Collections & Reimbursement
         to earn a medical Coding Certificate, participants
         must complete the following courses.                    Suggested Courses: The medical coding profession
                                                                 demands excellent computer skills . We suggest the
         Core Courses (nine required)
                                                                 following courses to help prepare for the medical coding
         • Anatomy & Physiology (students providing prior        curriculum (A description of these courses
          accreditation may select both electives)               appears on page 25):
         • Legal Aspects of Medical Coding                       • Introduction to Word 2007

         • Medical Records Management                            • Mastering Word 2007

         • Medical Terminology I & II                            • Introduction to Excel 2007

         • CPT-IV Procedural Coding I & II                       • Mastering Excel 2007

         • ICD-9 CM Diagnostic Coding I & II



              If you would like to speak with an advisor regarding these suggested courses, contact Lisa Graves at
              225-578-3506 or lgraves@outreach.lsu.edu.




               Courses are open to all participants, not just those pursuing a certificate
                 program. These non-degree programs consist of non-credit courses.




66   LSU CONTINUING EDUCATION   •   FALL 2009
                                                                      Register online at www.outreach.lsu.edu




                                                                                            Recent Participants Include:

                                                                                            • Arkansas Blue Cross & Blue Shield
                                                                                            • Baton Rouge Clinic
                                                                                            • Baton Rouge ENT Associates
                                                                                            • Baton Rouge General, Family
                                                                                              Health Center
                                                                                            • Baton Rouge Urology Group
                                                                                            • Behavioral Health Managed Care
                                                                                            • BestCare
                                                                                            • Blue Cross & Blue Shield of Louisiana
Fall 2009 Courses                                                                           • Comfort Care

Medical Terminology I                                                                       • Dr. Barbara L. Deming,
                                                                                              Baton rouge, La
Covers the basics of medical terminology, including prefixes, suffixes, roots, and
combining forms .                                                                           • Dixon Medical Center

Course Code: PBaCB                fee: $420               CeUs: 2.5                         • Dynacare Laboratories

Session 09-1: July 13-Aug . 21; Mon .; 6-8:30 P .M . (10 mtgs .)                            • Eastern Louisiana Mental Health System
                                                                                            • EVB Health Care Consultants
HCPCS II & Pharmacology                                                                     • General Health System
HCPCS Level II is the standardized coding system that identifies services, supplies         • Greenwell Medical/Dr. Kyle Dean
and products not included in the CPT codes . In addition, you will be introduced to
                                                                                            • Gulf South Financial Services
pharmacology .
                                                                                            • Lane, Fertitta, Janney, and Thomas
Course Code: PBaCm                fee: $495               CeUs: 3.0
                                                                                            • LSU Student Health Center
Session: 09-1: Sept . 1–Nov . 17; Tue .; 6–8:30 P .M . (12 mtgs .)
                                                                                            • Louisiana Office of Group Benefits
Legal Aspects of Medical Coding                                                             • Louisiana Office of Workers’
Provides general information about legal systems and their specific relationships to the      Compensation
health care field; prepares the coding professional to deal with various legal problems     • Louisiana Rehabilitation Services
that may arise .                                                                            • Louisiana Woman’s Healthcare
Course Code: PBaCK                fee: $420               CeUs: 2.5                         • Dr. C. W. Lovell, III, Gonzales, LA
Session: 09-1: Sept . 9–Nov . 11; Wed .; 6–8:30 P .M . (10 mtgs .)                          • Mandeville Pediatric Clinic
                                                                                            • Ochsner Clinic Foundation
Medical Terminology II
Continues the instruction of medical terminology through analysis of component parts,       • Orthopedic & Sports Medical Center
and focuses on how terminology is used in actual written context .                          • Our Lady of the Lake Regional
                                                                                              medical Center
Prerequisite: Medical Terminology I
                                                                                            • Dr. Charles Padgett, Lafayette, LA
Course Code: PBaCC              fee: $420               CeUs: 2.5
Session 09-2: Oct . 5–Dec . 7; Mon .; 6–8:30 P .M . (10 mtgs .)                             • Pathology Group of Louisiana
                                                                                            • The Pediatric Clinic
Spring/Summer 2010 Courses                                                                  • Physicians Practice Management
                                                                                            • Pinnacle Business Solutions
Anatomy & Physiology
                                                                                            • Prime Medical
Introduces the basics of human anatomy and physiology by examining each body system,
its component organs and their functions .                                                  • Dr. Lawrence B. Schneider,
                                                                                              St. francisville, La
Course Code: PBaCD                fee: $420               CeUs: 2.5
                                                                                            • Southern Regional Physician Services
Session 10-1: Jan . 28-Apr . 1; Thu .; 6-8:30 P .M . (10 mtgs .)
                                                                                            • Surgical Specialty Centre
                                                                                            • Synergy Behavioral Health
                                                                                            • Westside Family Medicine
                                                                                            • Woman’s Hospital



                                                                                           LSU CONTINUING EDUCATION       •   FALL 2009   67
            To register or for information call 225-578-2500




CPT IV Procedural Coding I
Introduces the three levels of procedural coding, with emphasis
on the importance of careful attention to the medical record .                              CPC Prep Exams
Course Code: PBaCG                fee: $495              CeUs: 3.0
                                                                                 Mock exams with answers designed to help you evaluate
Session 10-1: Feb . 2-Apr . 27; Tue .; 6-8:30 P .M . (12 mtgs .; no mtg .        your level of preparation for national certification .
Feb . 16)                                                                        Lunch on your own .

ICD 9 CM Diagnostic Coding I                                                     Course Code: PBaCP             fee: $295            CeUs: 0.8
                                                                                 Session 09-1: Apr . 25; Sat .; 8 A .M .–5 P .M . (1 mtg .)
Introduces the numeric classifications of diseases and trauma
using the ICD 9 CM coding system .                                                      For more information, contact
Course Code: PBaCf                fee: $495              CeUs: 3.0                      Lisa Graves at 225-578-3506 or
                                                                                        lgraves@outreach.lsu.edu.
Session 10-1: Feb . 3-Apr . 21; Wed .; 6-8:30 P .M . (12 mtgs .)

Medical Records Management
                                                                            CPT-IV Procedural Coding II
Teaches the importance of maintaining proper medical records
and gives practical strategies for managing these records .                 Teaches sequencing of codes unique to medical specialty areas
                                                                            and introduces students to HCPC codes Levels II and III .
Course Code: PBaCJ                fee: $420              CeUs: 2.5
                                                                            Prerequisite: CPT IV Procedural Coding I
Session: 10-1: Apr . 15-June 10; Thu .; 6-8:30 P .M . (10 mtgs .)
                                                                            Course Code: PBaCi         fee: $495           CeUs: 3.0
Medical Collections & Reimbursement                                         Session 10-1: May 11–July 27; Tue .; 6–8:30 P .M . (12 mtgs .)
Accuracy and timely submission are keys to insuring payments
are collected from insurance companies, but proper techniques               ICD 9 CM Diagnostic Coding II
can make the difference in lost revenue . This course is designed           Covers the classifications of specific diseases and trauma, and
to teach you the proper methodology and procedures to avoid                 teaches students to identify complications and comorbidity .
such losses .
Course Code: PBaCr                fee: $420              CeUs: 2.5          Prerequisite: ICD 9 CM Diagnostic Coding I
                                                                            Course Code: PBaCH             fee: $495         CeUs: 3.0
Session 10-1: May 3-July 12; Mon .; 6-8:30 P .M . (10 mtgs .; no mtg .
May 31)                                                                     Session 10-1: May 12–July 28; Wed .; 6–8:30 P .M . (12 mtgs .)




68    LSU CONTINUING EDUCATION         •   FALL 2009
Register online at www.outreach.lsu.edu




                 LSU CONTINUING EDUCATION   •   FALL 2009   69
          To register or for information call 225-578-2500



                           R E G I S T R A T I O N           I N F O R M A T I O N



     office hours are from 8 a.m.–4:30 P.m., monday–friday.     Fees
     for additional information about any course in this       • Full payment or an authorized purchase order for
     bulletin, call 225-578-2500 or visit our Web site at        billing is due at the time of registration .
     www.outreach.lsu.edu
                                                               • For Web, phone or fax registration you must use
                                                                 Visa, MasterCard, Discover or American Express .
                     Online Registration
                                                               • For mail registration, make check or money
                     Using Visa, MasterCard, Discover or
                                                                 order payable to LSU .
                     American Express, register for a
                                                               • Returned check charge: A returned check
                     course day or night at our Web site:
                                                                 charge of $25 will be added to your registration
                     www.outreach.lsu.edu
                                                                 fee if your payment is returned unpaid by your
                                                                 bank for insufficient funds .
                     Phone Registration
                     Using Visa, MasterCard, Discover or
                     American Express, call between            Refund and
                     8 A .M .–4:30 P .M ., Mon .–Fri .         Cancellation Policies
                     Phone: 225-578-2500                       If your plans change, please let us know 5 business
                                                               days prior to the course start date . There are no
                     Fax Registration                          penalties for substitution or cancellation prior
                     Using Visa, MasterCard, Discover or       to the first class meeting . No cancellations will be
                     American Express, fax your                accepted after a course begins .
                     completed registration form to:
                     Fax: 225-578-6324
                                                               LSU reserves the right to cancel or make changes
                                                               in courses . If a course is canceled, the entire fee is
                     Mail Registration
                     Mail completed registration               refunded .
                     form with check, money order
                     or credit card information to:            Holidays
                     LSU Continuing Education                  The office will be closed on July 4, September 7,
                     1225 Pleasant Hall, LSU                   November 26-27, and December 24-January 1 . Classes
                     Baton Rouge, LA 70803-1520                do not meet on these days . Other changes are noted
                     Your mail registration should
                                                               in the course description or announced at the first
                     be received one week or more
                                                               class meeting .
                     before the first course meeting .

                     Walk-In Registration                      Accommodations
                     1225 Pleasant Hall                        for Persons with Disabilities
                     (Highland rd. & Dalrymple Dr.)            Please note that some University buildings
                     8 A .M .–4:30 P .M ., Mon .–Fri .         are not fully accessible for persons with disabilities .
                                                               If you are a person with a disability and need
                     Accommodations for                        special accommodations to participate in a class,
                     Persons with Disabilities                 please let us know at 225-578-2500 or
                     Phone: 225-578-2500                       TDD 225-578-9126 at least two weeks before the
                     TDD: 225-578-9126
                                                               course begins .




70   LSU CONTINUING EDUCATION   •   FALL 2009
                                                                                                                                                               Register online at www.outreach.lsu.edu

                                                                                                                                                                                                                                        • Online Registration

               3 Easy Ways                                                                                                                                                                                                                     www.outreach.lsu.edu
                                                                                                                                                                                                                                        • Phone Registration
                                                                           to Register!                                                                                                                                                        225-578-2500
                                                                                                                                                                                                                                        • Fax Registration
                                                                                                                                                                                                                                               225-578-6324


       Louisiana State University • Continuing Education • 1225 Pleasant Hall • Baton Rouge, LA 70803




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        Code               Session                                                                                     Title (abbreviate)                                                                                                                                     Start Date                                                     Fee




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JULY 2009 • Louisiana State University is an Equal Access/Opportunity University


                                                                                                                                                                                                                                             LSU CONTINUING EDUCATION                                                            •   FALL 2009                         71
          To register or for information call 225-578-2500




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        LSU CONTINUING EDUCATION

           Instructors
           Learn from our expert instructors . Each brings in-depth
           knowledge on the topic, excellent communications skills,
           and experience in the real world .



           Facilities
           Small classes and state-of-the-art computer labs allow you to
           spend more time learning, less time waiting .



           One-to-One Training
           All computer classes are limited to one person per
           computer to ensure that you get the most from your
           classroom experience .



           References
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           co-workers, and others in your industry . Ask them whom
           they recommend .



           Stability
           As a program of Louisiana State University, we have the
           strength and resources to meet your training needs today
           and into the future .



           Continuing Education Units
           CEUs are awarded for participation in many LSU Continuing
           Education courses . CEUs can be used to document your work
           when applying for promotions or preparing for
           new employment .



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           As an authorized training center for some of the top
           software companies in the world, we meet the highest
           standards in the industry for classroom training .




72   LSU CONTINUING EDUCATION   •   FALL 2009

				
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