Exchange 2010 Hosting Service

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					Exchange 2010 Hosting Service

  How Hosted Exchange Works and
       Benefits Businesses
       What is Business Email?
• Business" email means that you use an
  advanced email 'server' such as Microsoft
  Exchange. As well as just email, you get online
  calendars, address book and mobility with
  BlackBerry®, iPhones and other smartphones.
                      Outlook Exchange
•   Outlook Exchange
•   Microsoft Exchange is a computer server that centrally stores a company's email,
    files, task lists, calendar and contact information. Here are a few reasons Exchange
    is the world's most popular business messaging platform:
•   Mobile access: Easy access to email for handhelds like the BlackBerry, iPhone or
    Treo.
•   Centrally stored information: Allows email, files and other company data to be
    accessed from anywhere at any time.
•   Shared calendars: Lets employees see colleagues' availability to schedule or
    rearrange meetings, book conference rooms, and plan projects.
•   Shared task lists: Allows 'to do' lists to be created and assigned, then shared with
    team members.
•   Shared contacts: Company or shared address books means important contact
    details will never be lost or misplaced.
•   Outlook Web access: Allows for email and information access through an Internet
    Web browser.
•   Users can view email, calendars, task lists, contacts and more through Microsoft
    Outlook on a desktop or notebook PC, web mail or a handheld wireless device.
                  Basic Pop

• POP or IMAP mail is the basic flavor of email
  that became popular in the 1980s. It gives you
  an email address with your own domain name
  (yourname@yourbusinessname.com) but
  does not allow shared calendars, contacts and
  files, or wireless email.
             Other proprietary

• Some companies use older email systems,
  such as Lotus Notes or Novell. These offer
  some of the functionality of Outlook, but have
  fallen behind in terms of user-friendliness and
  features. They are also not compatible with
  Microsoft Outlook, the preferred email tool of
  most companies.
    What is Microsoft Exchange?
• Microsoft Exchange email is far superior to the
  basic email still used by some businesses.
    Hosted Exchange server vs. basic
                email
• Smaller businesses typically start with POP email - the
  basic, no-frills email that has been common since the
  1980s.
• POP email is cheap, but offers none of Exchange's advanced
  functionality, like calendars, task lists, file-sharing or
  contacts.
• POP email is stored on your local PC, instead of on a central
  email server, so if you use different devices - like a desktop
  PC and a BlackBerry® - you will not see emails which came
  through to a different device.
• Some businesses use an older product called Lotus Notes.
  This works more like Microsoft Exchange, but is lacking in
  ease-of-use and is not compatible with Microsoft Outlook.
Features of Microsoft Exchange server
•   Microsoft Exchange server is popular due to its user-friendliness and its advanced
    features, which boost productivity:
•   Up-to-date: Exchange server stores everything centrally, so you always see the
    latest version of your email, files, calendar and contacts.
•   Mobile access: Microsoft Exchange is the software that powers email for
    handhelds like the latest BlackBerry®, Treo, iPhone, Android or Windows Mobile
    devices. It also offers sophisticated Web mail, so you will always be synced with
    your team.
•   Shared calendars: Microsoft Exchange lets employees see colleagues' availability
    to schedule or rearrange meetings, book conference rooms, and plan projects.
•   Shared task lists: Microsoft Exchange allows 'to do' lists to be created and
    assigned, then shared with team members. Managers can check off items as they
    are completed.
•   Shared contacts: Company or shared address books means your customers'
    contact details will never be lost or misplaced.
•   Microsoft Exchange server lets employees share information and work together
    productively, in a way that is otherwise impossible.
      Our Exchange Environment
• Intermedia has invested millions of dollars in creating
  the most reliable and cutting-edge Exchange
  environment in the industry. With multiple world-class
  datacenters, an incredibly robust platform and a state-
  of-the-art network infrastructure you can be sure that
  your email will be fully accessible whenever and
  wherever you need it. Datacenter
• Our multiple datacenters offer on-site replication and a
  99.999% uptime SLA.
• Infrastructure
• Intermedia's infrastructure is built with names you can
  rely on, including Cisco, EMC and Dell.
 An Overview of Microsoft Exchange
              Server
• With the release of Microsoft Exchange Server
  2010, Microsoft greatly enhanced many of the
  features it was already delivering in Microsoft
  Exchange Server 2007. For the first time the
  platform was developed with built-in hosting
  capabilities, providing subscribers with a more
  reliable Microsoft hosted Exchange service.
• "An Overview of Microsoft Exchange Server
  2010" provides a useful overview of Exchange
  2010 and in particular, hosted Exchange 2010.
• Register to receive a free copy
  Why You Should Consider Migrating
      to Hosted Exchange 2010
• Microsoft Exchange is the leading messaging platform in the North
  American business market and offers a number of important
  functions, including email, calendaring, task management and other
  capabilities. Plus, Exchange is a key component of Microsoft’s
  unified communications vision and so is an important element for
  organizations that want to deploy unified communications using the
  Microsoft model. Exchange 2010 is the newest version of Exchange
  and offers a number of important features. Any organization that
  uses Exchange should seriously consider migrating to the newest
  version of the system.
• Register to receive “Why You Should Consider Migrating to Hosted
  Exchange 2010" in order to provide additional tools to the
  marketplace regarding Exchange 2010 and in particular, hosted
  Exchange 2010
               Discuss Features

•   List features of Unified Messaging
•   WebApp
•   Transport Rules
•   Archiving
•   Anti-Virus / Spam Filtering
•   Fax Integration
•   Active Sync
             Outlook Web
• Demo feature
              Active Sync
• Demo feautures
   Focus on What You Do Best: Top 3
    Business Processes to Outsource
• According to a recent report from analyst firm
  Nelson Hall, the Business Process Outsourcing
  (BPO) market is poised to hit $450 billion by 2012
  as companies continue to turn to outsourcing as
  a strategic move to maintain profits and thrive
  amid economic recovery. Outsourcing has been
  established as a typical practice for large
  companies, but there are also tremendous
  benefits for startup organizations as well. In fact,
  startups that outsource are able to focus more on
  their core activities and offer a level of stability to
  an environment that is constantly changing.
  Google Gmail vs. Hosted Microsoft
             Exchange
• More and more businesses are looking to
  hosted email services to reduce costs and ease
  management, and the choice often comes
  down to Google's Gmail (the key component
  of Google Apps) or a hosted version of
  Microsoft Exchange.
                   Hosted Exchange wins

•   More businesses are looking to hosted communications services to reduce costs
    and ease management, and the choice often comes down to Google's Gmail (the
    key component of Google Apps) or Microsoft Exchange 2010.
•   For many, the decision will hinge on the features and functions. Heavy BlackBerry
    and Microsoft Outlook users, for instance, may default to the safety of hosted
    Exchange providers and their proven ability to effectively support both tools. And
    while Exchange is perfect for these and other customers, it's important to look
    beyond features and functions, to consider the total experience the providers
    wrap around their hosted services.
•   Hosted Exchange services are available from a mature ecosystem of partners
    delivering the service direct from their own data centers and, alternatively, directly
    from Microsoft. To be sure, there are substantial differences between the
    companies, but generally they have loads of experience.
•   Here are the major evaluation criteria to keep in mind when comparing hosted
    Exchange with Google Apps and why Exchange – particularly with hosted Exchange
    2010 available – comes out on top:
Ease of migrating your existing e-mail
   data, users, contacts and more
• This is the biggest stumbling block for most
  organizations when evaluating hosted services.
  It's easier to stand pat than transition to a new
  service. A sophisticated hosted Exchange provider
  has been dealing with these issues for years. They
  will have a heavily automated (ideally free)
  migration process that ports all that you've
  invested in your existing email set-up to the new
  environment. Take a minute to walk through
  Google's online sign up process, and it is clear the
  company's preferred mode of operation is "self
  serve".
 Certified 24x7 support for the tools
    your organization relies on –
 BlackBerry and Microsoft software
• If your company organization relies heavily on
  Outlook and BlackBerry, and plans to continue
  doing so, good hosted Exchange providers can
  offer you the confidence that their support
  staff is Microsoft and RIM certified. Likewise,
  Outlook was designed to run over Exchange,
  not Google Apps
       Business-Class Reliability
• Solid hosted Exchange providers operate
  multiple datacenters with multiple Tier-1
  Internet connections. They deliver on 99.999%
  availability. That translates into less than six
  minutes of downtime per year. Google does
  not have that history with business users.
   Control over the environment
• Many organizations considering migration to
  hosted communications tools will likely
  continue to use other Microsoft applications
  on-premise. Sophisticated hosted Exchange
  providers can offer single sign-on experience
  across these applications and other benefits
  that come by integrating with Exchange's
  Active Directory.
     Control over the environment
                 cont
• While some will argue that Google Apps is more
  cost effective, hosted options from either camp
  will result in massive cost savings vs. use of an
  on-premise server.
• Considering the criteria outlined above, the most
  important question boils down to which service,
  in the larger picture, adds the right value to your
  business. For most businesses – particularly firms
  with knowledge workers and others heavily
  dependent on cutting-edge communications
  software – hosted Exchange is the right answer.
  Hosted Exchange Buyer's Guide
• Hosted Exchange Buyer's Guide White Paper
• Messaging lies at the heart of a business’
  ability to communicate, to interact quickly and
  effectively with everyone from employees and
  suppliers to clients and prospects. Register to
  receive the Buyer’s Guide so you know what
  to look for in an Exchange solution.
        Full-Service vs. Self-Service
               Outsourced IT
• As hosted solutions become more prevalent, so do the
  number of providers. When it comes to choosing the
  right hosted provider for your company’s email needs,
  it’s important to understand what hosted providers can
  and cannot offer in order to avoid confusion and
  mitigate the risk of adopting a hosted email solution
  that causes you more problems than it eliminates. Let’s
  take a closer look at two different types of business-
  related hosted email offerings: full-service and self-
  service solutions. Outlined below are a few key areas
  to consider as you investigate whether a full-service or
  self-service option is the right choice for your company.
                  Overall Experience
• Both types of providers typically implement, manage and maintain the
  underlying technology – as well as provide some level of support.
• As their name would imply, full service solutions offer a higher level of
  engagement, often setting up the service for the client – and backing it
  with live 24x7 support – while providing detailed reporting every step of
  the way.
• Providers of self-service solutions are sold at a reduced price, but prompt
  customers to help themselves – usually via online guides – when it comes
  to setup and troubleshooting.
• If your IT shop has the time and resources to manage your hosted email
  solution, perhaps the self-service solution is the right approach (as well as
  the cost savings it provides). However, for busy IT staff, managing dozens
  of end-user email accounts, knowing there is a helpful resource available
  should issues arise might be worth the minimal additional seat charge.
                                Migration

•   This is probably the largest hurdle for every email service change, and the reason
    most companies opt for status quo. Companies have often made extensive
    investments in their current email set up. Existing email data, users, contacts,
    calendars and more reside in the system, as do address groups and other business
    rules.
•   Not only does this make migration to a new provider a daunting task, it makes it
    risky. IT takes the blame for any data loss, file confusion, etc. Most organizations
    are not equipped to manage a rapid migration to a new hosted provider with little
    to no impact on end-users.
•   Full-service providers add value here, assisting customers with each step of the
    migration process, with automated toolkits, documented processes, etc. They also
    remain in regular communication with customers to ensure the migration is
    completed satisfactorily throughout each phase.
•   Again, self-service providers rely on online tutorials and automated set up
    procedures. This option can provide the user with greater control and if a company
    is starting from scratch – with little to no email data – there is no need to worry
    about migration back-ups, and other settings and configuration issues. However, if
    you have an existing email environment in place the full service option may be the
    best fit.
                              Support

• No IT solution is perfect and IT workers know more than anyone else that
  hiccups can occur. What happens when you have questions about your
  hosted email service or need support?
• Full-service service solutions offer 24X7 support that includes a live,
  certified support staff available by phone and email. Full-service providers
  also have a knowledge base or library of data that includes information on
  frequently handled issues and best practices that users can reference to
  help carry on after receiving human-directed support.
• Self-service solutions may also have a knowledge base, and again will have
  helpful online tools and documents that can be helpful in identifying and
  resolving issues quickly, but few offering live support.
• Finding support to address problems or questions can be a daunting task
  (and a stressful one if, say, the CEO’s iPhone isn’t syncing email). “Do it
  yourself” offerings are best suited for situations where email is not
  mission critical, such as personal use or micro-businesses not dependent
  on online collaboration with customers or employees.
                           Reliability

• Reliability is equally important as technology support when it
  comes to hosted email but both types of providers approach them
  differently.
• A provider that offers full-service has extensive experience dealing
  with business customers and typically provides a 99.999% uptime
  service level agreement (SLA) that has financial penalties in event of
  failure. Additionally, the right full-service provider will submit to SAS
  70 Type II audits not just in the datacenter, but organization wide –
  giving customers full confidence it is applying rigorous security and
  operating practices.
• Self-service providers typically offer 99.9% SLA and offer little to no
  financial penalty for failure in the event of service outages, data
  loss, etc. Hosted email solutions are reliable and rarely, if ever, face
  extensive outages or data loss but consider how the level of service
  of hosted solution providers impacts how such technology issues
  are handled.
            Control and Flexibility

• Similar to on-premise IT solutions, the right full-service
  provider will offer rigorous control and flexibility to
  customers. Just because there is full-service support
  does not mean the customer can’t be hands on in the
  set-up and management of the solutions. The idea is to
  simplify how a customer meets business requirements
  without limiting important controls. Data migration,
  access controls, mobile and remote worker set-ups and
  controls (including remote data wipes in case your
  CEO’s iPhone gets lost) can all be handled by the end
  user in a model that is not “one size fits all.”
          Self Service solutions
• Self-service solutions do not offer the same
  level of flexibility because there is not the
  support and technical foundation to help end
  users develop and manage significant
  environmental changes. Because of this, full-
  service is likely a better fit for organizations
  with compliance requirements and other
  more complex email needs.
                Hosted solutions
• Hosted solutions provide your business with significant cost
  savings versus on-premise solutions but each type of
  provider differs greatly in terms of how they migrate your
  existing data, their level of customer support, their
  experience dealing with business users that rely heavily on
  email and the amount of control offered over the user’s
  existing IT environment. When selecting a hosted email
  provider, the most important consideration is the total cost
  and benefit picture. It’s critical to evaluate the levels of
  service and control in areas that are important to your
  business – like hosted providers, not all businesses are
  created equal and you need to implement the solution that
  will provide the greatest benefit and mitigate additional
  headaches
                                   Case Study
•   THE AMERICAN SMALL BUSINESS COALITION - "The biggest advantage we have seen since
    becoming an Intermedia customer is the reliability and the expanded robustness of the product
    offering. Support did a fabulous job of making sure we were up and running. They’re doing right by
    us!"
    Guy Timberlake, CEO, The ASBC
•

•   Baltimore Capital - "Outsourcing our Exchange server to Intermedia just made sense for us. We
    needed something reliable, affordable, convenient, and most importantly secure."
    —Sean Greely, chief officer of operations, Baltimore Capital

•   GoldMail – “We don’t want to worry about managing the infrastructure ourselves. With Intermedia,
    we have the uptime, stability and service we need for our business communications – all at a good
    price. We can focus on building our business, not on maintaining our email platform.”
    —Mark Pierce, VP of Business Development and Sales, GoldMail



                                        Hand Outs
• Software as a Service model.
• Why move data to the Cloud?
     Our Exchange Environment
• Datacenter
• Our multiple datacenters offer on-site
  replication and a 99.999% uptime SLA.
• Infrastructure
• Infrastructure is built with names you can rely
  on, including Cisco, EMC and Dell.
      Avoiding the data doghouse
• From IT professionals and CIOs to small business owners and
  beyond, 2009 will be remembered as the year software-as-a-service
  (SaaS) evolved from a technology phenomenon into a mass-market
  business tool. The biggest barrier plaguing SaaS adoption to date
  has been a general lack of understanding and clarity as to what
  constitutes best practices for security protocols and data
  protection. Data protection must be the ultimate deciding factor in
  selecting a SaaS provider. Remember though, it is not security
  against hackers and viruses that should be of the greatest focus.
  Rather, it is the permanent loss of irreplaceable data from outages
  and technical glitches that is most problematic.
• Businesses need to inquire about data backup protocols and should
  only engage with providers that habitually back up data every 60
  minutes. With a frequently recurring data backup procedure, even
  the most devastating security breach or infrastructure failure will
  only constitute a net loss of one hour's worth of data.
          Avoiding the data doghouse
                   continue
• Each SaaS provider will likely have various applications and security
  partners that define their infrastructure. Regardless, each of them must
  maintain specific requirements regarding the bandwidth that SaaS
  providers use to connect each data center to the internet. Why is this?
• By maintaining relationships with multiple telcos for bandwidth, SaaS
  providers are better equipped to manage service availability and
  performance. Additionally, using different providers for each data center
  enables optimum routing to client endpoints and the ability to rout
  around unexpected service issues that can occur within the internet cloud.
• All business data whether it is a year's worth of emails or hundreds of
  megabytes worth of documents, should be protected by appropriate
  technologies. Bottom line, businesses should not formulate partnerships
  with any SaaS providers who cannot tangibly demonstrate their ability to
  provide this type of business-critical data protection.
• From the February 2010 Issue of SCMagazine:
  http://www.scmagazineus.com/avoiding-the-data-
  doghouse/article/161730/
         Survival Guide to SaaS
• The mark of an IT manager’s success has
  changed, with emphasis now placed on
  Return on Investment (ROI), and IT’s ability to
  do more with less money and fewer people.
 Hosted Unified
Communications
          The benefits of Unified
         Communications for SMBs
• Unified communications is an important capability that
  offers a number of benefits, including:
• The ability to integrate email, voice and instant messaging
  into a more cohesive communications system than most
  organizations have available to them today.
• Faster decision making because all of the data that users
  and organizations need is available through any access
  point and users can communicate with others inside and
  outside their organization more easily and more quickly.
• Lower overall IT and telecommunications costs.
• The benefits of unified communications are particularly
  important for small and midsized businesses (SMBs) for a
  variety of reasons.
Small and midsize businesses answer
           the call to UC
• IT professionals can equip their small and
  midsize businesses with an afordable yet
  powerful weapon in the ongoing battle
  against the onslaughts of extensive games of
  voicemail-tag, lengthy scheduling discussions
  and high-priced long-distance telephone bills.
  This white paper discusses UC and how it
  delivers efficiencies, boosts productivity, cuts
  costs and improves customer service
 How to Use Unified Communications
  to Achieve Large-Scale Capabilities
• Unified communications is the integration of
  communication services such as e-mail, telephony, instant
  messaging, calendars, and directory services. Unified
  communications solutions that are hosted and delivered as
  a service can bring the capabilities of unified
  communications to small and midsize businesses, helping
  them to better compete with larger organizations. Here,
  Knowledge Center contributor Jonathan McCormick
  explains how unified communications improves employee
  collaboration while reducing the cost of delivering
  communications that are vital to the operations of small
  and midsize businesses.
    HOW TO USE UNIFIED
COMMUNICATIONS TO ACHIEVE
  LARGE-SCALE CAPABILITIES
  What is Unfied Communications
• Unified communications is the integration of
  communication services such as e-mail,
  telephony, instant messaging, calendars, and
  directory services.

• Unified communications solutions that are
  hosted and delivered as a service can bring the
  capabilities of unified communications to small
  and midsize businesses, helping them to better
  compete with larger organizations.
    Unified communications defined

• UC is the integration of key communication services
  such as e-mail, voice, calendars and instant messaging
  (IM) into a single, more cohesive communications
  system. UC unites the following five core capabilities:
• E-mail: A UC system should give you the ability to
  access e-mail via Outlook or a similar interface.
• Voice: UC can amplify standard telephony capabilities
  by allowing calls to be made via desktop handset or an
  Internet-based software program where voice mails
  can also be accessed quickly.
     Unified communications defined
               Continued
• IM: Businesses small and large rely on impromptu conversations
  between employees and fast decision making to ensure business
  operations and functions are being carried out well throughout the
  day. Because the IM program is built within the UC solution, SMB
  users no longer need to use consumer IM programs (where there
  are greater security risks involved).
• Calendars: Schedules of SMB owners and employees revolve
  around work, specific work-related projects, as well as personal
  lives. UC solutions help SMBs combine all of these calendars and
  enable them to easily maintain multiple calendars.
• Directory services: Directories such as lists of employee telephone
  extensions or key contacts are critical. UC solutions, which already
  allow for multiple calendars to be shared, allows SMBs to support
  various directories.
  Benefits of unified communications

• Benefit No. 1: Long-term cost savings - E-mail and
  telephony—two most important and expensive
  capabilities—can be managed together, which reduces
  costs associated with hardware and software
• Benefit No. 2: Greater efficiency - Since the costs of and
  need for hardware and software are minimized through UC,
  the IT decision maker within your SMB has more time to
  dedicate to other tasks that can provide more value to your
  company
• Benefit No. 3: Boosted employee productivity - Instead of
  having to use numerous programs to check e-mail,
  schedule appointments and make calls, UC solutions help
  SMB users work more efficiently and effectively.
  Benefits of unified communications
               Continued
• Benefit No. 4: Expanded flexibility - UC solutions are
  not limited to physical locations, so SMB users can
  work as productively as they can from the workplace—
  even when they're in a remote location such as a hotel
  or at home.
• Benefit No. 5: Green - Power savings come from the
  reduced number of hardware and software systems.
  Also, fewer employees are required to travel to work,
  which minimizes carbon footprints associated with
  commutes and minimizes the amount of employee
  floor space needed by a company
  Hosted unified communications is
          better for SMBs
• The smaller and more geographically
  dispersed a SMB is, the better it is for it to
  adopt UC delivered from a hosted service
  provider. Since hosted service providers
  generally cost less and manage all the relevant
  systems, hosted UC solutions yield even more
  cost savings and minimize management
  headaches.
  Hosted unified communications is
     better for SMBs continued
• Hosted UC solutions ensure that critical
  information reaches the right people faster and
  that better decisions get made so that revenue
  can grow. In addition, hosted UC solutions are
  simpler, only requiring an Internet connection,
  computer and IP phone in order for businesses to
  get started. Using hosted UC providers also
  means that there are no servers to buy or
  maintain, as well as no need to use or manage
  PBX or voice over IP (VOIP) telephony services.
  Hosted unified communications is
     better for SMBs continued
• All in all, the value and benefits of UC for
  businesses, especially SMBs, are undeniable.
  Look beyond the misconceptions that UC
  solutions are complex, and understand the
  role communications plays in the success and
  everyday operations of your SMB. With the
  help of hosted service providers, the promise
  of UC is even more attainable, affordable and
  strategic to your business success than ever
Unified Communications for the SMB
• “We’ve taken our communications from basic
  necessities to business class. Without a full-time IT
  department, I rely on Intermedia’s hosted products.
  With them we control our email, calendars, contacts,
  phones and voicemail all from Outlook – without any
  of the maintenance or hardware expenses that bigger
  companies pay for these features. We’ve unified our
  communications including email, phone and instant
  messaging, all with the business-class features one
  needs to stay ahead in today’s environment.”
  —Michael Stajer, founder/owner, JJ Buckley Fine Wines
Unlocking The Power
of UC for the SMB
                  UC Defined
• UC is the integration of key business
  communication services (including voice, email
  and instant messaging) into a cohesive system.
• Basic capabilities include reading voicemail in
  your email and Find Me/Follow Me--which
  forwards calls to mobile or other numbers while a
  user is away.
• It also includes more sophisticated capabilities
  like Click-to-Call--where a user can call a contact
  from their address book with the click of a mouse
On-premise versus
Hosted Model
  Should you manage UC in-house or
   does outsourcing work for you?
• Start with an evaluation of your business' needs
• Hosted solutions take much of the daily upkeep
  and responsibility away from a business, allowing
  employees to focus on the core of the business
  practice rather than outages and server
  maintenance
• "Hosted services provide a simple and affordable
  way for SMBs to implement VoIP-enabled
  solutions
      Finding Your Business' Voice

• Don't bite off more than you can chew.
  Consider starting with something simple like
  hosted telephony.
• As you get comfortable with that, consider
  adding capabilities like instant messaging,
  hunt groups and voicemail to email.
                Things to consider
• SMBs may be gravitating towards free or low-cost solutions such as
  Skype or Google Voice but they aren't benefiting from important
  business features such as an
• automated attendant with a professional greeting that can answer
  phones and route calls, hunt groups
• music on hold.
• Services such as Skype and Google Voice also lack the management
  features to enable easy provisioning and management of users
  across a company.
• A more trustworthy alternative is a hosted PBX offering. Hosted PBX
  is a VoIP-enabled solution that typically has predicted costs
  throughout the lifespan of the contract. Some hosting providers
  offer PBX in addition to other UC components such as email and
  instant messaging--condensing your communications bill (and
  capabilities) into one.
With UC Comes Collaboration
    Tips to help ensure collaboration
     between dispersed workforces
• Consolidation of all components of UC--email,
  telephony, instant messaging--under one roof to
  eliminate management headaches and wasted
  costs
• Evaluation of whether your business needs a
  hosting provider that offers full-service or self-
  service
• Improvement of productivity by making it easier
  for employees to stay in touch (with each other,
  clients, partners, etc.)
"Once SMBs understand UC and the
value using a hosted service can bring
to their business, they will achieve
maximum collaboration. As a result,
they will be well positioned to not only
be successful but also to thrive and set
themselves up for stronger growth."
The Worlds First And Most Reliable
Microsoft Exchange 2010 Service
More companies trust intermedia with their
critical business email than any other provider.
We offer Exchange 2010 as an affordable
service, including full support and migration by
our expert staff.
Learn more about the Intermedia difference
Intermedia's hosted Exchange 2010 service
gives you enterprise email and collaboration at
an affordable cost. We are not the cheapest
provider, but prefer to focus on higher
reliability and expert support. This focus has
made Intermedia an "Exchange hosting giant"
(eWeek) - trusted to run Microsoft Exchange
by over 25,000 companies.
See why Intermedia is different or learn what
is included with the Intermedia service.
    Microsoft Exchange 2010 as a service

•    Microsoft Exchange 2010 as a service
•    Intermedia is the world’s most trusted Exchange hosting provider. We give our
     customers the communications technology of a large Fortune 500 corporation –
     but without the cost.
•    Learn more about the Intermedia difference
•    When you sign up for service with Intermedia, you get cutting edge technology,
     delivered as a service: Outlook and Exchange 2010, BlackBerry and iPhone sync,
     instant messaging and document sharing, just like a large enterprise with a million-
     dollar IT budget.
•    But you also get more. Our Exchange Concierge team will help you set up the
     service - and our expert support reps will be available 24x7, with an average hold
     time of 40 seconds.
•    Intermedia is not the lowest-cost provider, but that is because we do not cut
     corners. By focusing on higher reliability and expert support, Intermedia has
     become the world's most trusted Microsoft Exchange service, with over 25,000
     companies using our services.
•    See why Intermedia is different or learn what is included with the Intermedia
     service.

				
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