Edition 34 - PSA Membership News by pengxuebo


									                                                                       PSA Membership News
                                                                                                                   Edition 34         Monday 20 December 2010

                            Here s wishing all PSA Members and Associate Members
                           A Merry Christmas and a Happy, Healthy & Prosperous 2011


T    he determination and commitment to advancing the UK and European cruise
     industry during a career spanning thirty years has been recognised with a
lifetime achievement award for Carnival UK s chief executive officer David
The Passenger Shipping Association s (PSA) annual John Lancaster Smith
Award a lifetime achievement award for services to passenger shipping was
presented to David at the PSA s 30th annual dinner which took place at the Marriott
Hotel, Grosvenor Square, London in the presence of more than 450 guests and
representatives from the cruise, ferry and travel industries on 9 December.
After attending Cambridge University, David joined P&O Cruises in 1978 where, after
holding a series of commercial positions, he became managing director in 2000. At the
time of the merger of P&O Princess Cruises Plc and the Carnival Corporation in April
2003, he became managing director of Carnival UK and was then appointed Carnival
UK s chief executive officer in June 2007 where his responsibilities covered P&O
Cruises, Cunard Line, Ocean Village and Princess Cruises.
He has held numerous high profile positions within the industry including the chair of
the European Cruise Council, president of The UK Chamber of Shipping and
director of the Passenger Shipping Association. He was awarded a CBE in the
2009 New Year s Honours and this year joined the Board of the European
Community Shipowners Associations.

William Gibbons, director of the PSA said: David is a tireless campaigner on behalf
of the cruise industry. He is an active participant on shipping related issues and is
at the forefront in lobbying the UK Government and the European Union on behalf
of the industry. Significant highlights while he has been at the helm of Carnival UK
include the building of new ships specific to the UK market, a development dating
back to David s close involvement in the launch of Oriana in 1995. Since then we                      JOHN LANCASTER SMITH AWARD
have seen the expansion of the P&O Cruises fleet and the introduction of three new
Cunard ships, all of which have contributed to raising the profile of cruising, now                 David Dingle, Chief Executive Officer, Carnival UK, is presented
making it a mainstream holiday choice. It is a great honour to present this prestigious           with the annual John Lancaster Smith Award by PSA Director,
award to David in recognition of his huge contribution to the development of                     William Gibbons, at the 30th Annual PSA Dinner on 9 December 2010
passenger shipping.
                                                                                                          (See pages 7 & 8 for photo gallery of PSA Dinner)

                                                                           SHREK S PRINCESS FIONA NAMES
                                                                 ROYAL CARIBBEAN INTERNATIONAL S ALLURE OF THE SEAS

                                                           R    oyal Caribbean International
                                                                made maritime history at the
                                                           official naming ceremony on
                                                                                                 The naming ceremony took place in Allure of the Seas main
                                                                                                 Amber Theater and was broadcasted live throughout the ship, as
                                                                                                 well as via streaming video on the internet. The ceremony included the
                                                           29 November for the world s largest   customary bagpipe-and-drums procession; the U.S. national anthem
                                                           and most revolutionary cruise ship,   performed by international recording artist and West End and
                                                           Allure of the Seas , when the         Broadway-star MiG Ayesa, and a scene from Royal Caribbean
                                                           larger-than-life godmother was        Productions new aerial production Blue Planet. The ceremony
                                                           unveiled as Princess Fiona.           culminated with the traditional breaking of a Champagne bottle;
                                                                                                 featuring a festive label specially created by pop-artist Romero Britto
                                                           This is the first time that a 3-D     on the ship s hull, electronically activated by one swift karate-chop
                                                           animated character has been           by Princess Fiona herself.
                                                           named the godmother of a cruise
                                                           ship. The 3-D star of DreamWorks      A video of the event and further information is available on the
                                                           Animation s film series Shrek         ship s dedicated website www.allureoftheseas.com
                                                           presided over the celebration,
 L/r: Adam Goldstein, Royal Caribbean International;
                                                           interacting in 3-D with Royal         With a cache of distinct new on-board activities and amenities,
     Richard D. Fain, Royal Caribbean Cruises Ltd.;        Caribbean Cruises Ltd. s Chairman     Allure of the Seas offers one-of-a-kind entertainment performances,
Princess Fiona; Captain Hernan Zini, Allure of the Seas.   and CEO, Richard D. Fain, during      culinary concepts, retail venues and technology innovations. An
                                                           the ceremony.                         architectural marvel at sea, Allure of the Seas spans 16 decks,
                                                                                                 encompasses 225,282 gross registered tons, carries 5,400
 It s never easy choosing the right godmother, but we realised we had the perfect
                                                                                                 guests at double occupancy, and features 2,700 staterooms.
candidate right in front of us. We felt such a unique ship deserved a unique
godmother and Princess Fiona symbolises the fun and entertainment that is so
extraordinary on Allure of the Seas, said Fain.                                                  Allure of the Seas alternates a Western Caribbean with an Eastern
                                                                                                 Caribbean seven-night itinerary from her home port of Port
Attended by approximately 3,500 guests, the event was part of a one-night inaugural              Everglades in Fort Lauderdale, Florida.
celebration-fundraiser, benefiting the charity, United Way of Miami, Haitian relief
efforts and other charity partners.                                                              www.royalcaribbean.com
  Cruise & Maritime on a crest of a wave

C  ruise & Maritime Voyages recently announced that with
   only two more departures before the end of this year it
has already carried more than 34,000 passengers Ex UK.
Mike Hall, Marketing Manager, said Considering we are a new
cruise line that started in January we are delighted with the result.
Marco Polo has taken more than 18,000 and the Ocean Countess
nearly 16,000 passengers.
Both Marco Polo and Ocean Countess have received top satisfaction
ratings from their passengers which are reflected also by
www.cruise.co.uk and by the Daily Mail Favourite Cruise
Company nomination. Mike Hall commented Our itineraries, value
and price together with the convenience of our UK departure ports
are the primary reasons for being rated.
Figures obtained from passenger questionnaires show that at least
30% of cruisers book within six months to a year in advance. Mike Hall                   MSC Fantasia (above) will call Malta 27 times in 2011
said On smaller size ships like Marco Polo and Ocean Countess,
our passengers realise that they need to book early in order to                          VISET P.L.C. AND MSC CRUISES
secure the cabin and cruise of their choice. Many of our Around
Britain cruises and regional sailings to the Fjords are as much                            SIGN 5 YEAR AGREEMENT
as 50% sold for 2011. As a result of previous questionnaires and
customer comments, we have made a number of changes on board                 Agreement first of its kind for the cruise industry in Malta            VISET

to benefit our passengers. We have made it possible for passengers to           n 18 November VISET Malta plc and cruise line MSC Cruises signed an
pay their onboard Sterling account by debit card. We have also                  agreement covering the next five years which sees MSC Cruises committing
changed our rules recently so that smoking is only permitted in a         itself to include Malta in its itinerary between 2011 and 2015.
limited number of designated areas which are outside.
                                                                          During a signing ceremony presided by Prime Minister Dr. Lawrence Gonzi at
Looking ahead to 2012, the Company has just launched two dedicated        the Magazino Hall, Valletta Waterfront, Mr. Pierfrancesco Vago, Chief Executive
regional brochures. One is for Scotland featuring cruises from            Officer of MSC Cruises confirmed that next year the cruise line is committing
Edinburgh, Leith and the other for the North of England with              itself to 150,000 passenger movements in Malta.
departures from Hull, Newcastle and Liverpool. Mike Hall
commented We are already experiencing strong demand for Ex-UK             This amount represents around a 60% increase on the passenger movements
cruising, particularly from regional ports. The Fjords continue to        that MSC Cruises registered in Malta in 2008 and a substantial increase on the
remain very popular along with the Baltic and British Isles. Following    passenger movements that MSC are expecting to register by the end of this
the volcanic eruption this year, Iceland is also proving to be a          year. It is estimated that each passenger spends about 60 when sightseeing in
popular must see .                                                        Malta. This means that MSC passengers, in just one year, will have contributed around
                                                                           9 million to the Maltese economy. www.msccruises.co.uk

                                                                                                                Royal connections at sea

                                                                                                              M    aritime Communications Partner (MCP)
                                                                                                                   takes great pleasure in congratulating
                                                                                                              Cunard Line on the successful launch of its new
        MANFREDI LEFEBVRE NAMED                                                                               ship, MV Queen Elizabeth, already frequently
    MEDITERRANEAN CRUISE PERSONALITY                                                                          referred to as The most magnificent
                                                                                                              ocean liner ever built .
              OF THE YEAR
                                                                         Bernt Fanghol, MCP s Chief Marketing Officer said: We have the utmost

S   ilversea Cruises recently announced that
    Manfredi Lefebvre d Ovidio, chairman,
European Cruise Council, and chairman,
                                                                         confidence that she, along with her Crew, will serve Cunard and the Company s
                                                                         great traditions, as well as her Guests, in a way that fully honours Cunard s
                                                                         rich and proud history.
Silversea Cruises Group, was named
                                                                         Bearing the above in mind, it was with the greatest respect for the new Queen
Mediterranean Cruise Personality of the
                                                                         that MCP took on the challenge of equipping her with a state-of-the-art mobile
Year, a Seatrade Insider Cruise Award
                                                                         communications connectivity, allowing her guests and crew to stay in touch
sponsored by the Mauro Terrevazzi
                                                                         with family and friends whilst travelling the high seas. Crew members on board
Foundation and selected by Seatrade and
                                                                         Queen Elizabeth have even got their own special pre-paid mobile phone service.
V.Ships from nominations received.
                                                                          We are both proud and happy about working in partnership with Cunard who
Mercedes Terravazzi, the widow of                                        has shown confidence in MCP to deliver the mobile communications platform,
Mauro Terrevazzi, cruise industry pioneer                                not only to Queen Elizabeth but to the entire Cunard fleet. We feel that this
and inspirational figure to many, presented                              extends and strengthens the long lasting and professional relationship we have
the award to Lefebvre on 30 November 2010 Manfredi Lefebvre d Ovidio     established together, concludes Bernt Fanghol.
at the Seatrade Med convention event held
                                                                                 For more information about MCP, please visit: www.mcp.com
at the Nice Opera House in the South of France.
Terrevazzi passed away in 2009.                                                          Contact: Egon Vik, Market Communications Manager
                                                www.silversea.com                            egon.vik@mcp.com +47 90 97 44 77
                                                               LOUIS CRUISES IS THE 2010 LLOYDS LIST
                                                                 GREEK PASSENGER LINE OF THE YEAR

                                   L   ouis Cruises is proud to announce that during the recent annual Lloyds List Greek Shipping Awards ceremony
                                       in Athens, the company was awarded the 2010 Passenger Line of the Year .

T   he Greek Shipping Minister, government officials as well as a
    number of leading personalities from the political, business and
shipping community of Greece honoured the prestigious ceremony
with their presence.

The important award was received by Louis Loizou, Executive Director
of Louis Group on behalf of his father Costakis Loizou, the Group s
Executive Chairman and the 8,500 Louis Group dedicated members
of staff. Louis Loizou expressed great pleasure for this recognition and
said that the award coincides with the 75th anniversary of the Group s
founding back in 1935 and 55 years since Louis Group started its
successful operations in Greece.

When referring to the difficult times that Greece currently faces, Louis
Loizou emphasised the great future that Greek tourism, and especially
cruising, has and urged everyone to believe in this potential and work hard
in re-establishing Greece to its leading position on the world cruising map.
He then noted that: Unfortunately, so far, we have not altogether
examined this issue in depth so as to take the necessary steps and
develop cruising by capitalising on Greece s competitive advantages.
He also referred to the various decisions taken on cruising and stated
that: These decisions did not take into consideration the overall and
long-term benefits cruising can have in Greece but were instead
providing only short term solutions . In this regard, he proposed that
the government, the relevant authorities, the trade unions, the ship-
owners and others must discuss this issue exhaustively and coordinate
their actions so that Greece will become the number 1 cruise area in               L/r: Louis Loizou, Executive Director of the Louis Group, accepting the
Europe, with huge financial benefits for the economy and the country                  Passenger Line of the Year Award from Dimitris Vranopoulos,
overall.                                                                                       Managing Director of sponsor, Marine Plus SA.

This award constitutes a rewarding recognition for the 25 year-long successful history of Louis Cruises. In his closing remarks Mr. Loizou expressed his
sincere thanks to the more than 700 Greek officers and crew who are employed aboard the Louis fleet as well as to the 2,500 dedicated members
of staff the Group employs in Greece whose efforts have led to this important award. www.louiscruises.com

                                                                                   COMPAGNIE DU PONANT ANNOUNCES
                                                                                    POSITIVE EARLY RESULTS FOR 2010

 C   OMPAGNIE DU PONANT is delighted to announce that following the strategic investments made in the expansion of the French
     cruise line's fleet, significant results have been achieved for summer 2010; and figures for the winter 2010/2011 season are also
 on the rise.
                                                                      Following the launch of LE BOREAL in May this year, preparations for the
                                                                      arrival of sister super-yacht, LAUSTRAL, the establishment of new offices
                                                                      abroad (UK, Germany and the USA), a 60% increase in its workforce on
                                                                      land and at sea and launch of a new website, the French cruise line
                                                                      COMPAGNIE DU PONANT has had the wind in its sails throughout 2010, the
                                                                      results of which are clearly already apparent.
                                                                               In 2010, COMPAGNIE DU PONANT carried nearly 13,500 passengers, an
                                                                               increase of more than 30% compared to 2009; and with double the
                                                                               bookings between 2009 and 2010, COMPAGNIE DU PONANT estimates that
                                                                               turnover for 2010 will be up by 30%, close to 50 million euros. Driving the
                                                                               growth are the individual cruises, particularly with the arrival of LE BOREAL ,
                                                                               while the charter market remains competitive in the wake of the current
                                                                               economic climate. Interestingly the average revenue per COMPAGNIE DU
                                                                               PONANT passenger is among the highest on the market.
                                                                               In 2011, COMPAGNIE DU PONANT expects to break the 20,000 passenger
        The new vessel, LAUSTRAL, (artist s impression above),                 barrier for the first time in its history, with turnover up 40% on 2010.
    due to be launched in Marseille on 26 April 2011, will consolidate         These forecasts are supported by a full programme for LE BOREAL, entry into
            COMPAGNIE DU PONANT s investment strategy                          the fleet in May 2011 of LAUSTRAL and a revival in the charter market. In
                                                                               fact, as of 1 December 2010, COMPAGNIE DU PONANT already had achieved
                                                                               50% of its targeted charter bookings.
 For over 20 years COMPAGNIE DU PONANT has embodied the art of Yacht Cruises to outstanding destinations allying dreams with authenticity. The small
 size and technical capabilities of our ships mean we can approach new cultures and enjoy amazing encounters as close as possible to nature. The magic
 is also there on our themed cruises (classical music, golf, gastronomy, culture and others) enhanced by specialists, naturalist guides and well-known
       Mary Hart named as Godmother for
                                                                                      INTERCRUISES WINS SEATRADE AWARD
         Oceania Cruises new `Marina
                                                                                            FOR INNOVATIVE SHOREX

                         U    S TV personality and Entertainment
                              Tonight presenter Mary Hart will be
                         the godmother of Oceania Cruises new
                         cruise ship Marina. Hart will name the
                         ship in Miami at a lavish, invitation-only
                         Christening ceremony on 5 February
                         2011, which will culminate with a 15-litre
                         Nebuchadnezzar of champagne, custom-made
                         by Armand de Brignac, crashing against the
                         hull to commemorate the occasion.
                         Entertainment Tonight is the world s
       Mary Hart         number one syndicated entertainment
                         newsmagazine show in the world and has
been running for thirty years. Mary Hart joined the show as a
correspondent in June 1982 and became co-host within weeks.
 Mary Hart personifies elegance and style, just like our
magnificent Marina, stated Frank Del Rio, chairman and CEO
of Prestige Cruise Holdings, the line s parent company. We
especially salute her philanthropic work devoted to children s
causes and we are proud to welcome her to the Oceania Cruises
family.                                                                                           L/r: Tony Heuer, President of Fidelio Cruise;
                                                                                Matteo Busilacchio, Intercruises Operations & Product Supervisor Mediterranean;
After Christening festivities in Miami, Marina sets sail on 8 February
                                                                          Meritxell Corbalan, Intercruises Product Manager Mediterranean; Mary Bond, Seatrade Editor
on the first of two 18-day Panama Canal transits that visit San
Francisco or San Diego, both new ports for Oceania Cruises.
Marina then operates a 12-day Caribbean cruise, round-trip from
                                                                                             MAMAS & TAPAS TOUR
Miami, departing 16 March, before sailing along the U.S. Eastern                 GIVES PASSENGERS THE LOCAL LIVING EXPERIENCE
Seaboard and on to Europe to begin her inaugural Mediterranean
season.                                                                  Intercruises Shoreside & Port Services, an experienced global business
                                                                         offering first class ground handling and port agency services to the ocean and river
At 66,000 tons and carrying 1,250 guests, Marina features an             cruise industry, has won the award for Innovative Shorex at the 2010 Seatrade
array of stylish bars and lounges and 10 dining venues six of            Insider Cruise Awards. Intercruises received the award for Mamas & Tapas ,
which are open-seating, gourmet restaurants including Jacques,           a local living experience tour created and exclusively organised by the Intercruises
the first restaurant at sea for Chef Jacques Pépin. Other highlights     Mediterranean team.
include a full-service Canyon Ranch SpaClub, Bon Appétit
Culinary Centre, Owner s Suites furnished exclusively in Ralph            Mamas & Tapas provides passengers with an authentic Spanish experience.
Lauren Home, and a grand stairway custom-crafted by                      Family homes suitable for accommodating small groups of guests were identified
renowned French glass master, Lalique.                                   by Intercruises. Passengers interact with the family as they are taken on a tour of
www.oceaniacruises.co.uk                                                 the home, before enjoying a five course, home cooked meal from Mama .
                                                                         Mark Robinson, Managing Director, Intercruises Shoreside & Port Services
                                                                         commented: I want to congratulate the team; they thoroughly deserve this
                                                                         award for taking a good idea and turning it into a fantastic shore excursion. This
                                                                         award proves the quality of shore excursions we offer, with hundreds delivered
                                                                         by Intercruises worldwide, from the classic city and historical tours, to adventure,
                                                                         volunteer and local living experiences.

                                                                                     WITH TOP CLASS ACQUISITION
A   s 2011 dawns promising a whole host of new digital innovations
    as we become a truly social society, here s a quick reminder
that you can post your pictures, videos and latest news to the
                                                                                                                                Intercruises Shoreside &
                                                                                                                                Port Services has announced
Discover Cruises and Discover Ferries facebook and twitter
                                                                                                                                the acquisition of Top Class, a
pages. Not only will this increase engagement, it will also help
                                                                                                                                leading French cruise handling
amplify your messaging reaching a new community.
                                                                                                                                company based in Monaco. This
As ever, if you have any questions relating to the PSA s online                                                                 consolidates Intercruises position
communications, the Digital team at the PSA s PR consultancy,                                                                   in the Mediterranean, providing
Four Communications, will be more than happy to help.                                                                           Turnaround, Port Agency, Shore
Please contact:                                                                                                                 Excursion and Hotel reservation
                                                                                                                                services in seventeen countries
                                                                                                                                in the region.
                       Tel: 0870 626 9921
                                                                                                                               Top Class was established in
               We wish you well in the New Year!
                                                                                                                               1993 and today is one of the
                     DISCOVER CRUISES                                                                                          leading companies in the French
       Twitter page: www.twitter.com/discovercruises                                                                           cruise handling industry, offering
                                                                           L/r: Mark Robinson, Intercruises Managing Director;
     Facebook page: www.facebook.com/discovercruises1                            Sylva Cosulich, Top Class Vice President;     port agency, shore excursion
                                                                                Alessandro Dalmasso, Top Class President       and private yacht services in
                      DISCOVER FERRIES                                                                                         Monaco, all French ports and
        Twitter page: www.twitter.com/discoverferries                    Corsica. Experienced teams operate from the French Riviera, delivering services to
      Facebook page: www.facebook.com/discoverferries                    the world s major cruise lines. www.intercruises.com
                                                                                                                            Hamworthy wins
                                                                                                                     retrofit MBR order from DFDS

        NEW PERSONAL TV WITH MOVIES                                              H    amworthy has received its first order for its Membrane BioReactor
                                                                                      (MBR) technology from well-known ferry operator DFDS A/S. The
                                                                                 contract calls for a bespoke advanced wastewater management system
  ON DEMAND RENTAL SERVICE ON IRISH ROUTES                                       to be installed on board Pearl of Scandinavia, replacing an existing sewage
                                                                                 treatment plant that dates back to the vessel s construction in 1989.

                                                                                                                Pearl of Scandinavia
                                                                                 The first stage of the job is scheduled to be undertaken in January 2011 during
  Tracey Hammond, Shipboard Services Administrator, DFDS Seaways, shows
                                                                                 the vessel s docking period, comprising the installation of steelwork materials
   off one of the new personal TV s, while her colleague Paul Donnelly gets      for a new process, permeate and cleaning tanks. Due to the short dry-dock
     rid of the old equipment. The service is the first of its kind in Europe.   time, Hamworthy will manufacture the process tank, pump skids and pipework in
                                                                                 kit form, to enable it to retrofit through the ship s existing hatches and doorways.

D    FDS Seaways has announced the launch of an exciting new personal
     TV rental service including movies on demand for their passengers
on routes between Liverpool-Dublin and Liverpool-Belfast. The
                                                                                 It will then be assembled, welded and pressure-tested during dry-dock under the
                                                                                 supervision of Hamworthy engineers. The remaining equipment will be delivered
                                                                                 by April 2011.
service developed and supported by Mezzo, a company providing bespoke            Hamworthy Project Manager, Julian Nicholas, said that the MBR would
entertainment services to travel operators, is the first of its kind in          be one of the first new generation Hamworthy Mark IV MBR to be
Europe and heralds a significant enhancement in passenger experience.            delivered, demonstrating the company s continuing research and development
On DFDS ferries sailing between Liverpool and Belfast or Dublin, passengers      commitment to achieve lower operating costs and less operator intervention.
can now pay to rent a personal TV and opt to watch a selection of movies,                             FOR FURTHER INFORMATION:
TV, children s programmes and listen to music. The TVs have a 7 screen                   Mr Graham Lockyer, Group Marketing Manager, Hamworthy plc
and are battery powered and so can be used anywhere on board the ship.                            Fleets Corner, Poole, Dorset, BH17 0JT, UK
www.dfdsseaways.co.uk                                                                    Tel: +44 (0)1202 662604 e-mail: glockyer@hamworthy.com

                                                                                                        UK CONTINENT
        Ireland by Coach
          for Christmas                                                                          FERRY SURVEY 2010
Eurolines coach partnership with
Irish Ferries was such a success this               You may be aware that IRN Research provides a subscription service to monthly Ferrystat
summer that a festive service is operating          reports which includes a copy of the annual UK Ferry Market report. This annual report
from 17 December to 5 January to help               comprises annualised monthly statistics plus information from the UK Continent Ferry
cash-strapped travellers get to Ireland             Survey.
smoothly and cheaply this Christmas.
The service links London, Birmingham                                                This survey can be found at:
and Dublin for city-centre to city-centre                       http://www.irn-research.com/surveys/Survey/continentferrysurvey.htm
travel all in one day!.
                                                    There is the opportunity to sponsor individual bespoke questions on the survey. Last year the
During the crossing passengers can relax            sample size was over 4000 of respondents who had travelled by ferry/train to the Continent in
in the lounge, enjoy a drink in the bar, a          the previous year.
meal in the restaurant, shop or even watch
a film in the cinema.                                                   If you are interested in adding some bespoke questions to the survey
An upgrade to Club Class means a reserved                                           please contact Fred Hitchins for full detail
seat on-board, complimentary drinks and
snacks, and free newspapers among other                                                     Info@irn-research.com
benefits.                                                                               Tel: + 44 (0) 121 635 5210
         www.eurolines.co.uk                                                                www.irn-research.com
                                                             Port of Southampton welcomes Transport Minister Mike Penning MP
                                                                          and unveils plans for a fifth cruise terminal
                                                                                On 15 December, the Port of Southampton welcomed Parliamentary
                                                                                Under-Secretary of State for Transport, Mike Penning MP, for a tour of the UK s
                                                                                premier cruise port, during which Associated British Ports (ABP) presented its exciting
                                                                                plans for a brand new fifth cruise terminal. Peter Jones, ABP Chief Executive,
                                                                                and Doug Morrison, Port Director, Southampton, described ABP s plans to Mr.
                                                                                Penning and unveiled an artist s impression of the proposed development exclusively
                                                                                to the Minister.
                                                                                The cruise industry has seen remarkable growth over the last ten years, driven by the
                                                                                increase in demand for cruise holidays starting and ending in the UK. As a direct result of
                                                                                this increase, ABP has, in recent years, invested over £41 million in its cruise
                                                                                facilities, which has enabled the port to provide world class facilities which can cater for
                                                                                all sizes of cruise ships. The new terminal will be designed to accommodate the largest
Artist s impression of the proposed fifth cruise terminal at ABP Southampton
                                                                                cruise vessels afloat and will be the result of a further £30 million investment by ABP.
Mike Penning MP, said: "I am delighted to get the opportunity to visit Southampton and see its cruise facilities first hand. Southampton has a long and
proud maritime history and the new terminal plans that I have been shown today will not only provide a boost to the local and national economy, but will help
ensure the city maintains its status in the maritime world for many more years to come."
Doug Morrison, Port Director ABP Southampton, said: We are extremely pleased to be able to welcome the Minister to the Port of Southampton today
and take the opportunity to unveil our plans for a fifth cruise terminal. Investing in this type of infrastructure helps create jobs and will bring prosperity to the
city and surrounding economy. We are very proud of our port here in Southampton and the building of a fifth cruise terminal will cement our position at the
forefront of the European cruise industry. www.abports.co.uk

                                                                                     Port welcomes Shipping Minister to Dover

                                                                          T    he Port of Dover hosted a visit by Shipping Minister, Mike Penning MP on
                                                                               8 December in order for him to see at first hand the UK s number one international
                                                                          ferry port in operation. Mr Penning, who was greeted at the port by Dover Harbour
                                                                          Board Chairman Roger Mountford and Chief Executive Bob Goldfield, was taken
                                                                          to Terminal Control in the Eastern Docks from where he was shown how the port processes
                                                                          over 2.3 million freight vehicles each year, handling UK trade valued at some
                                                                          £80 billion.
                                                   Roger Mountford said, it was a great opportunity to demonstrate our world class port in action at this
                                                   busy period in the run up to Christmas and to highlight the considerable work and investment, past,
  The man from Del Monte                           present and future, ensuring that this essential gateway is fit for purpose now and in coming decades.
   says yes to Portsmouth                                                                                                         The Minister met some of the port s key
                                                                                                                                  staff who had been involved in managing
        Global fruit firm signs                                                                                                   the repatriation of tens of thousands of
   three year exclusive import deal                                                                                               additional passengers during the Eurostar
                                                                                                                                  and Volcanic Ash Cloud crisis. The port

 O    ne of the world s leading fresh
      produce suppliers has chosen
 Portsmouth as its sole UK Port for at
                                                                                                                                  was a lifeline for many passengers from
                                                                                                                                  all over the world.

 least the next three years.                                                                                                      The Minister praised the efforts of
                                                                                                                                  the port, saying:
 Del Monte International GmbH,                                                                                                     The Port of Dover is a key
 signed the deal with MMD Ltd, the city                                                                                           international gateway and this was
 owned company that runs freight and                                                                                              demonstrated even more so during
 cargo operations at Portsmouth s                                                                                                 the ash cloud crisis. I congratulate
 Commercial Port.                                                                                                                 all those involved at the port in taking
 New investment will see dredging work                                                                                            care of so many displaced passengers
 start in the New Year to allow large                                                                                             and making sure the UK was still open
 ships to use Portsmouth at different                                                                                             for business. The Port must be able
                                                     Shipping Minister, Mike Penning MP, visits Terminal Control, Port of Dover
 states of the tide. This flexibility, a new                                                                                      to continue to fulfil and develop its
                                                       accompanied by Roger Mountford, Chairman Dover Harbour Board
 bespoke computer system and a                              and Bob Goldfield, Chief Executive Dover Harbour Board                gateway role which is so critical to the
 reputation for being specialists in                                                                                              UK economy.
 handling large quantities of fruit and
 vegetables, has led the multi-national                                        Dover Cruise Port celebrates the end of a record breaking season
 firm to move it s UK operation to
 Portsmouth.                                                                The 2010 season has come to an end and Dover Cruise Port celebrates another
                                                                            successful year with a record 167 cruise calls successfully handled and over
 The deal starts on January 1st 2011 and                                    300,000 passengers welcomed to the world famous port.
 will help secure jobs at MMD.
                                                                            Highlights this year included first time visits from Disney Magic, which sailed from
 Mike Hancock, MP for Portsmouth                                            Dover on its five Northern European Capital cruises, Holland America Line s Maasdam,
 South, said This major new contract                                        AIDA Cruises AIDAblu, and the MV Empress from Pullmantur to name but a few.
 is a huge vote of confidence in
 Portsmouth, and shows we can                      Fred. Olsen Cruise Lines and Saga Cruises retained a strong presence, continuing to utilise Dover as one of
 continue to play our part in the global           their preferred turnaround ports. Niche operators such as Crystal Cruises, Seabourn and Oceania Cruises are
 shipping industry. I am delighted that            catering for a renaissance in premium cruising around Northern Europe from Dover, while the world-class
 the continued investment in the Port,             Holland America Line is offering fabulous five-star trips to New York cementing its commitment to homeport,
 and the excellent facilities available, is        Dover. The port will be welcoming once again the extremely popular lines; AIDA Cruises, Ibercruceros,
 yielding such positive, long term                 Pullmantur, Fred. Olsen Cruise Lines, Saga Cruises and Princess Cruises as well as greeting Oceania Cruises
 contracts.                                        Oceania Marina debuting in February 2011 and Holland America Line s MS Ryndam on its first visit to the UK.
 www.portsmouth-port.co.uk                         www.doverport.co.uk
     The 30th PSA Annual Dinner
London Marriott Hotel Grosvenor Square
     Thursday 9 December 2010

                                                                                                  Flo Powell, ACE; Penny Guy, PSA; Kate O Hara, Port of Dover;
                                                                                                    Kay Greenway, cruiseBritian; Clare Newman, Port of Dover

                                                                                       William Gibbons and                      James Johnson, PSA; Yolanda Stewart, Designate;
                                                                                       Kathleen O Hara, PSA                               Simon Johnson, P&O Ferries

     Juan Hiemenz, Promotur Turismo de Canarias; Natalia Boveda,
   Costa del Sol Tourist Board; Martin Anslow, Escape Events (CRUISE)

                                     Scott Anderson, White Star Cruises;                     Ian Leyde, Sara McFadyen, Edwina O Mahony, Albert Poggio, O.B.E,
                                              Adele Foster, ACE                                   Nicole Ferro and Daniel Lerner of Government of Gibraltar

     Natalie Budgen, ACE;                Lucy Huxley, Travel Weekly;         Amal Tantawy Meleigy, Amal Marketing PR & Media;              Debbee Dale, AA Apointments
Andy Harmer, The Cruise Portfolio   Pieter van der Schee, Princess Cruises          David Yellow, Voyages to Antiquity                          Adele Foster, ACE
Richard Maclellan, Hepburn Bio Care UK Ltd.;           Dawn Jordan, Bath Travel;                    Peter Shanks, PSA Chair, Cunard Line;                   William Gibbons and
   Philippe Faucher - Apollo Ship Chandlers         David Yellow, Voyages to Antiquity             Gwyn Hughes, PinPoint Communications                     Hayley Martin, PSA

Dieter Jaenicke, Viking Recruitment Ltd.;      Sue Bryant, Freelance Journalist; David Selby, Thomson Cruises;         Clare Newman, Port of Dover;               Nigel Lingard,
    Roger Allard, All Leisure Group                            Yvonne Kurver, Thomson Cruises                                Adele Foster, ACE               Fred. Olsen Cruise Lines

       Seamus Conlon, Cruise.co.uk;                    Virginia Lopéz, CRUISES NEWS;                    Mike Reynolds, Port of Falmouth; Jess Smalley, Mercury Public Relations;
   Mark Pilkington, Complete Cruise Solution              Maggie Ann Gibbons, PSA                                        Jim Stewart, British Ports Association

                 John Honeywell, Captain Greybeard;                               Angela Flynn,                  Denise Degroot,                      Declan Lennon and
        Deborah Stone and Gary Buchanan, Freelance Journalists               Fred. Olsen Cruise Lines            Mail Newspapers                    Thomas Marry, Surfbox
                               Climate change clues
                             in the rough seas of the
                                  Southern Ocean

                           O    n 30 November, scientists
                                aboard the RRS James Cook
                          left Punta Arenas, Chile to study           APT River Cruise welcomes Neil Hird to the team
                          the movement of water in the
Southern Ocean      from the surface to the deep abyss.
Dr Mike Meredith of the British Antarctic Survey and
                                                                 T   he APT Group has recently appointed Neil Hird as its new Sales Executive
                                                                     promoting the ever-growing River Cruise market. Neil brings with him a wealth of
                                                                 experience in river and niche cruise sales from his days at Blue Water Holidays, one of
Dr Alberto Naveira Garabato of the UK s National
                                                                 the UK s leading specialist cruise agents.
Oceanography Centre, Southampton will be leading an
international team to study how different water masses mix in    APT s new River Cruise Sales Executive, Mr Neil Hird said:      Having worked very
this remote ocean. During the six-week expedition the            closely with APT as a travel agent, I am very much looking forward to being part of
scientists will be looking for signs of a man-made tracer that   the APT family and introducing these amazing cruises to fellow travel agents.
was released two years ago at a depth of 1500 metres. The        neil.hird@aptouring.co.uk                                        www.aptgroup.travel
team will be measuring how far and deep it has travelled,
indicating the rate of horizontal and vertical mixing between
different water layers.
Alberto Navieira Garabato said: The Southern Ocean is
the main place in the global ocean. Here water masses get
exchanged between the surface and the deep ocean floor,
carrying with them heat, carbon and nutrients. The eddies                          AmaWaterways and Fred. Olsen Travel
and currents in the Southern Ocean play a crucial role in
the global circulation and even have an effect as far away                          appoint river cruise product manager
as the North Atlantic.                    www.noc.ac.uk

                                                                 F   red. Olsen Travel, the UK representative for award-winning river cruise line
                                                                     AMAWATERWAYS, has appointed Sarah Hartley as river cruise product manager,
                                                                 with a specific brief to manage sales and marketing for AMAWATERWAYS rapidly expanding
                                                                 UK market.
                                                                                         Sarah, 28, who was born and educated in South Africa, has an
                                                                                         impressive track record in the travel industry, with specific focus
                                                                                         in recent years on cruising. She spent six years working for NCL
                                                                                         in sales, winning Sales Manager of the Year in 2008, and has
                                                                                         already been working for Fred. Olsen Travel for several months
                                                                                         as e-commerce website designer.
                                                                                          River cruising is particularly exciting to me as it s growing
          P&O CRUISES TO SHOW                                                            and changing so fast, said Sarah. The A MAW ATERWAYS
          ROYAL WEDDING AT SEA                                                           product is one of the very best on offer and with so many
                                                                                         developments on the horizon, like a second vessel on the
   14,000 passengers to enjoy a "grand celebration"                                      Mekong and a brand new ship in Russia, the product has
                                                                                         enormous potential for growth in Britain.
P  assengers on board any of the seven ships in the P&O
   Cruises fleet on Friday 29 April 2011 need not worry
about missing out on the Royal wedding as the ceremony
                                                                      Sarah Hartley      Sarah s position at the company s Ipswich headquarters took
                                                                                         place on 29 November.        www.amawaterways.co.uk
from Westminster Abbey will be shown live on board.
Managing director, Carol Marlow, said: "The whole
nation will be gripped on April 29th as the Royal wedding
takes place at Westminster Abbey. As Britain's favourite
cruise line it is only fitting that our passengers should have
a front row seat from unique locations around the globe. It
will certainly be a grand celebration with almost 14,000
passengers sailing with us at this time.
Arcadia - 2,000 passengers watching as they finish their
transit of the Panama Canal and head towards Puntarenas,
Costa Rica; Aurora - 1,800 passengers watching as they
cross the Atlantic heading home from Barbados - next stop
Madeira; Azura - 3,100 passengers watching on the giant
SeaScreen by the pool, from Palma; Oceana - 2,000
passengers watching from the open sea en route to
Southampton from Gibraltar; Ventura - potentially 3,100
passengers watching from Southampton (turnaround day);
Oriana - 1,800 passengers watching from Palma.
Up to three lucky couples can share their wedding day with
the Royals, and be married by the ships Captain on board
Aurora as they sail across the Atlantic from the Caribbean.
The P&O Cruises Weddings at Sea programme provides an
affordable and stress free way to get married and wedding
certificates feature the nautical coordinates of their wedding
As Ventura is in her home port, Southampton, passengers
sailing on this date will be able to join in with a special
Royal sailaway party, with flag waving, champagne and                     http://es.calameo.com/read/0001494312236b6ca2a24
a celebratory atmosphere.             www.pocruises.co.uk                                 www.cruisesnews.es
                                                                                      Welcome to new PSA Associate Member

       Norwegian Cruise Line announces
       largest ever European deployment                                                 Cruise Critic          www.cruisecritic.co.uk
      Four Freestyle Cruising ships to be based in Europe,
              including two year-round in 2012/13
                                                                          C    ruise Critic is the world's largest online cruise community and the leading
                                                                               source of cruise reviews and news on the Web. CruiseCritic.co.uk was

N    orwegian Cruise Line has announced its largest ever
     European deployment, with four Freestyle Cruising ships,
including two based year-round in the Mediterranean, sailing
                                                                          launched in January 2008 due to demand from U.K. cruisers for a localised version of
                                                                          the successful U.S. site, CruiseCritic.com - the first consumer cruise site on the
                                                                          internet, now in its 15th year.
in 2012/2013.                                                             CruiseCritic.co.uk features cruise news, deals, reviews, contests and a weekly
Norwegian Spirit will sail in Europe for the first time and will join     newsletter - all written specifically for British cruisers. Cruise Critic's team of
Norwegian Jade sailing year-round from April 2012. During summer          journalists reports on the latest cruise news, pricing trends and deals, as well
and autumn, Norwegian Spirit will sail a 12-day Grand Mediterranean       as providing expert reviews of over 350 cruise ships, information on ports,
voyages itinerary and during winter and spring she will sail a nine-day   shore excursions and itineraries. The site s popular forum allows cruisers from
Canary Islands itinerary.                                                 across the globe to share advice, swap stories and post reviews of their cruise
                                                                          experiences (including the ship, cabin and ports.)
The company s largest and most innovative ship, Norwegian Epic,
and Norwegian Sun will continue cruising seasonally from Barcelona        An extensive resource for all things cruise, the site offers a wealth of tips and advice
and Copenhagen respectively. Norwegian Epic will return to Barcelona to   for everyone from the most avid cruisers, to those planning their very first cruise.
sail 25 seven-day Western Mediterranean cruises from April to                                For further information, please contact:
October 2012 taking in two new ports of call, Nice and Provence.                   Lucy Mills, Client Account Manager: lmills@tripadvisor.com
 Europe is one of the world s fastest growing cruise markets and
one where Freestyle Cruising is very well received. Given this,
we felt it was the right time to deploy four ships, including two
year-round in Europe marking our largest European deployment in
the company s history. Guests now have the flexibility of embarking
from four homeports in Europe to sail to some of the most
exciting destinations in the world, said Kevin Sheehan,
Norwegian Cruise Line s chief executive officer.
Michael Zengerle, Norwegian Cruise Line s general manager                            INTERNATIONAL PLACEMENTS SOAR
Europe said, We are very excited to have four Freestyle Cruising                 FOR HARP WALLEN EXECUTIVE RECRUITMENT
ships in Europe in the 2012/13 season. This will set the basis for
further continued growth in the European markets.
www.ncl.co.uk                                                              H    ARP wallen Executive Recruitment has seen international assignments
                                                                                and placements soar by 30% year-on-year. The recruitment specialist has
                                                                           been working on search assignments in Greece, Germany, France, Italy,
                                                                           Dubai, South Africa and Asia in a variety of middle and senior management
                                                                           roles across a range of disciplines including general management.
                                                                           Managing director Kristina Wallen commented: These roles have been
                                                                           briefed to us by both UK and overseas clients and they cover most segments
                                                                           of the travel, hospitality and corporate travel sectors. The growth of these
                                                                           overseas placements is a reflection of the true globalisation of our industry.
             CRYSTAL CRUISES GIVES BACK                                    The fact that we have specialist knowledge and boutique tailored approach to
                                                                           recruitment at HARP wallen means that we re able to undertake specialist
                WITH NEW INITIATIVE                                        searches of this type faster than some of the larger international search and

 R    ecognising that even one day of assistance can make a                selection businesses.
      difference, six-star ultra-luxurious Crystal Cruises recently                 www.harpwallen.co.uk             harpwallen@harpwallen.co.uk
 announced a brand new corporate social responsibility initiative
 for 2011 to support the destinations it visits.                                                For more information, pleasecontact:
                                                                                                      Kristina Wallen, HARP wallen
 The You Care, We Care programme is a complimentary,                                          k.wallen@harpwallen.co.uk or 0207 072 2360
 hands-on, shore excursion initiative that opens up
 opportunities for guests and crew alike to assist with
 charitable projects in destinations they visit during any
 cruise. The focus lies in working with and assisting local projects,                                       Tricia Regan joins Shorex Travel
 educating participants on local community needs and providing them                                                to drive Trade Sales
 with authentic, rewarding experiences and an overall sense of place.
 On every 2011 itinerary, Crystal Cruises has planned one
 You Care, We Care Crystal Adventure in which a limited number of
 guests and crew can donate their time, with Crystal covering all
                                                                          S   horex Travel recently announced that Tricia Regan has joined as Head of
                                                                              Sales on an interim basis. Tricia has undertaken a three month project to devise
                                                                          and implement the travel trade sales strategy for 2011 and beyond and brings
 Logistical arrangements and costs.                                       a wealth of experience, including having previously held the post of Head of Trade
                                                                          Sales and Marketing for Eurotunnel, and International Commercial Manager
 On the new initiative, Crystal Cruises Vice President                    for Budget Rent a Car.
 International, Philip Ordever commented, We challenged our
 worldwide tour operators to craft excursions that contribute to          Tom Allen, Director, Shorex Travel said:         We are delighted to have someone of
 local causes because we are absolutely committed to giving               Tricia s experience and stature helping us to set up our Trade Sales infrastructure. She
 something back to the communities we visit and explore. We               will be looking at how we best position and maximise our two business streams:
 also recognise the growing desire of our guests to seek out and          Pre -and Post-Cruise Offerings and One Stop Shop for all City Break Requirements.
 discover authentic, enriching experiences and believe this new           Following the distribution agreements we are reaching with travel agency chains
 initiative will make a difference to both our destinations and           and cruise specialist agents, and the interest our differentiated products are
 our overall guest experience.                                            generating, Tricia will undoubtedly help us realise the full potential of the business.
 www.crystalcruises.co.uk                                                 tom.allen@shorextravel.com        www.shorextravel.com
                                UK CRUISE MARKET REPORT
                            For some years IRN Research has been
                            commissioned to produce the annual UK Cruise               Awarded EUROPEAN IPO OF THE YEAR at the
                            Market report for the Passenger Shipping                    Broadwalk Business Services Awards 2010

                            Association.                                                 madeus, a leading travel technology partner and
                                                                                         transaction processor for the global travel and tourism
Most of the information in the report is sourced directly from cruise lines but      industry, was recently awarded the European IPO of the
it is also supplemented with information from the UK Cruise Market Survey.           Year at the Broadwalk Business Services Awards 2010.

                      This survey can be found at                                    This is the third year of the Broadwalk Business Services
   http://www.irn-research.com/surveys/112UKCruise/112ukcruise.htm                   Awards to recognise outstanding achievements by
                                                                                     quoted companies and their management teams in the
There is the opportunity to add individual bespoke questions on the survey.          broadly defined business services sectors.
Last year the sample size was nearly 2000 respondents who had cruised in
the previous year.                                                                         Amadeus launches global competition to find
                                                                                             Brighter, Bolder, Better ideas for travel
     If you are interested in adding some bespoke questions to the survey
                                                                                     Amadeus announced on the 15 December the launch of a
                   please contact Fred Hitchins for full details:
                                                                                     new global competition designed to find innovative ideas
                                                                                     that will help transform the travel experience. The competition
                                                                                     was set up by Amadeus in order to listen to what the industry
                         Tel: + 44 (0) 121 635 5210                                  believes needs to be improved in terms of the all-round travel
                                                                                     experience, recognising that a good idea can come from
                                                                                                  The competition is now live at

                        SAVE THE DATE!
Annual PSA Members Seminar & Networking Event
          Chamber of Shipping, London                                                        MedCruise 37th General Assembly
                                                                                                   in Cannes, France
                        Thursday 3 March 2011
                          10.00 15.30 hours                                          T   he Association of Mediterranean Cruise Ports
                                                                                         (MedCruise) held its 37th General Assembly in Cannes,
                                                                                     France, on 2 December, on the occasion of the Seatrade Med
             We are delighted to confirm that the PSA will host its third            Cruise Convention, hosted by the French Riviera Cruise
             Annual PSA Members Seminar & Networking Event                           Club. The event was held at Cannes famous Palais des
             on Thursday 3 March 2011 between 10.00 15.30 hours                      Festivals et des Congrès.
                     at the Chamber of Shipping, London.
                                                                                     Greek deputy minister of culture and tourism, George
Last year, many of you will remember the success of our one-to-one networking        Nikitiadis, addressed the assembly to confirm the importance
    sessions, and we will again be offering associate members the opportunity to     of cruise tourism in Greece, proven by the admission to
book speed sessions with senior level management of our PSA Member Lines.            MedCruise of six Greek port members at Cannes.
                                                                                     The assembly voted in a record number of new members
                           Associate Members                                         eleven port members and six associate members.
               To receive an outline of the event, please email:
                            maggie@the-psa.com                                       New port members admitted to the association were Heraklion,
                                                                                     Igoumenitsa, Kavala, Kefalonia, Kos and Patras (Greece),
                   Please do not RSVP your attendance yet!                           Istanbul, Rize and the holding that manages Kusadasi, Bodrum
                                                                                     and Antalya Ports (Turkey), Portimão (Portugal) and Yalta
      Finalisation of Topics and Speakers will be confirmed in due course and        (Ukraine).
             we anticipate distributing the official programme very soon.            New shipping and tour agents joining as associate
   You will have the opportunity to book your networking sessions in the New Year.   members were Cambiaso & Risso (Genoa), Idu Shipping &
                                                                                     Services (Constanza), Londonskaya (Odessa), Mercantile
                                                                                     Marine Shipping (Tunisian Ports), Donomis Cruise Services
                       Sponsorship Opportunity                                       (Volos), and Navigator Travel and Tourist Services (Volos).

There is an excellent sponsorship opportunity for any associate member who           This brings MedCruise membership to 67 port members and
is interested in the benefits of further promoting their company at this event.      28 associate members, representing nearly 100 ports in
                                                                                     20 countries.
 To discuss or receive full details of the sponsorship opportunities available,      The General Assembly was held on the third day of
        please contact Kathleen O Hara at your earliest convenience.                 the Seatrade Med Cruise Convention and exhibition.
                                                                                     MedCruise, principal supporter of Seatrade Med,
                             kathleen@psa-ace.org                                    constructed its largest ever trade show pavilion, housing
                           Tel: +44 (0) 20 7436 2449                                 36 stands at which 43 of its members exhibited.
                                www.the-psa.org                                      www.medcruise.com
                                                  Passenger Ship Safety Conference
                                                       26-27 January 2011
                                                                                                      T   he next next CRUISE Show will take place
                                                                                                          in London at Olympia's premier venue:
                                                                                                         Grand Hall 26 27 March 2011.

                 Millennium Gloucester Hotel and Conference Centre
                             4-18 Harrington Gardens
                           Kensington, London SW7 4LH

T  he inaugural Passenger Ship Safety Conference focuses on the key safety and security
   issues impacting our industry from both commercial and operational perspectives,
looking at regulatory and technical issues affecting cruise ships and ferries.
The conference programme is designed to bring together all stakeholders ship operators,
owners, managers, builders, designers, surveyors, charterers to insurers, P&I clubs, classification
societies, law firms, financiers, training providers, safety equipment suppliers and
manufacturers, software and marine communications providers from all over the world, in
order to gather intelligence, network and gain practical insights into maintaining and promoting
Passenger Ship Safety and effective emergency response.
The event builds on the success of Passenger Ship Technology, which specialises in cruise
                                                                                                               To find out more, please visit:
ships and ferries of all types operating anywhere in the world, and is the latest in a series of                  www.cruisingshow.co.uk
highly-successful London-based conferences organised by maritime information specialist
Riviera Maritime Media.                                                                                            Or call the organisers:
                                                                                                                       Escape Events
     EXCLUSIVE OFFER TO PSA and ECC MEMBERS & ASSOCIATE MEMBERS                                                   Tel: +44 1795 843799
                           TO REGISTER, PLEASE CLICK BELOW:
                                                                                                             Healthy appetite for cruising
   http://www.rivieramm.com/events/Passenger-Ship-Safety-Conference-31/Register-417                                in the Midlands
            Please enter the discount code PSA-001 or ECC-001 as appropriate
                                                                                                      The first ever CRUISE Show in Birmingham pulled
                       FOR FURTHER INFORMATION, PLEASE VISIT:                                         in the crowds, with 14,607 cruise seekers attending
 http://www.rivieramm.com/events/Passenger-Ship-Safety-Conference-31/Event-Home-412                   the NEC to explore, plan and book their next voyage.
                       Events Team: Claire Wood: t: +44 20 8370 7799                                  Following the success of the show, the organisers
                                e: claire.wood@rivieramm.com                                          plan to return to Birmingham again next year with
                Sponsorship Opportunities: Indrit Kruja: t: +44 20 8370 7792                          a bigger show, and targeting more people to come
                              e: indrit.kruja@rivieramm.com                                           and discover a world of holidays afloat.

                                                           Passenger Shipping Association
                                                          First Floor, 41-42 Eastcastle Street
                                                        London W1W 8DU, UNITED KINGDOM
                                                   Tel: + 44 (0) 20 7436 2449 Fax: + 44 (0) 20 7636 9206
                                          www.the-psa.org     www.cruiseexperts.org www.cruisebritain.org

  William Gibbons PSA Director w.gibbons@psa-ace.org Flo Powell ACE Director flo@psa-ace.org Penny Guy PR Director penny@psa-ace.org
        Kathleen O Hara PSA Services Manager kathleen@psa-ace.org Kay Greenway cruiseBritain Co-ordinator kay@kaygreenway.co.uk
    Adele Foster Head of ACE Membership Services adele@psa-ace.org Natalie Budgen Membership Services Executive natalie@psa-ace.org
   Maggie Ann Gibbons Associate Membership Services Exec. maggie@the-psa.com Kathryn Atkins PSA Officer Manager kathryn@psa-ace.org

                       PSA Membership News         Send your latest news to: Maggie Ann Gibbons, Editor, maggie@the-psa.com
                                         If you do not wish to receive future editions of the PSA Membership News
                                please email: maggie@the-psa.com with UNSUBSCRIBE PSA Membership News as subject

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