Can you make a difference

Document Sample
Can you make a difference Powered By Docstoc
					                                                              Can you make a difference?

 Western Union is a global       Western Union, an industry leader in global money
 leader in money transfer,       transfer, will set up its new Global Operations Center of
 with a history dating back      Excellence in Lithuania. Western Union will open its
 more than 150 years.            Center later this year and will create over 200 new jobs
 Today, Western Union            in Vilnius during the coming three years.
 continues to help con-
 sumers and businesses           The center in Vilnius will be its third Global Operations Center in the world. In 2009, the turnover of
 transfer   money,     send      Western Union was 5.1 billion U.S. dollars, and it has over 6,000 employees.
 payments, and purchase          For more information about the company, please visit:
 money orders and prepaid
                                 This is a great opportunity to prove yourself and demonstrate your skills as a
 Consumers can quickly and
 easily transfer money to                                  Financial Client Service Specialist
 approximately       400,000
 Agent locations (including                                                 (Fluent English)
 the Western Union®, Vigo                                                Based in Vilnius, Lithuania
 and Orlandi Valuta brands)      ABOUT THE ROLE
 in more than 200 countries
 and territories, enabling       The Specialist, Financial Client Services role supports one of Western Union’s fast-growing online
 friends and families to stay    products. The Specialist facilitates enrollment, onboarding and ongoing customer service for the
 We offer a challenging, fast-
                                 The successful incumbent in this position enjoys interacting with people in a needs based sales
 paced and multicultural
 environment      with    the    environment, is a natural communicator, and thrives best in a fast-paced, high volume, global
 chance to grow!                 environment (24/6) while providing exceptional customer service via the telephone and on-line.

Say “Yes”                        The responsibilities include, but are not limited to:
     to a “YES-company”!
                                         Responsible for the onboarding of new clients
                                         Supports and services existing clients
                                         Receives and verifies applications from new clients based on applicable regulatory and internal
                                         Provides pricing for new accounts and phone-based transactions
                                         Assists clients with activation, processing, and post-activation activities


                                         1-2 years experience in an area which requires high accuracy and attention to detail
                                         1+ years work experience within the financial services industry (preferred)
                                         Familiar with foreign exchange operations (desirable)
                                         Fluent in English, with excellent verbal and written communication skills.
                                         Demonstrated problem solving and analytical skills.
                                         Knowledge of financial transactions, associated processes and systems.

                                 ABOUT YOUR REWARDS

                                 For a successful candidate the company will offer very interesting challenges, colorful work, an above
                                 average compensation, and tremendous professional growth opportunities in an international
The center in Vilnius will be operating from Monday to Monday, between 7 AM and 3 AM.

The Company will provide you with full training including on boarding and technical.

To get more information about this job vacancy do not hesitate to contact us directly by email
on or by phone at + 370 5 273 09102.

Go ahead, and share this link with them !

The initial recruitment for this role is managed by UAB “Grafton

You can apply to for this role by sending your CV to

    1) After receiving your application, the suitability will be first evaluated by Grafton
       Recruitment. If acceptable, you will be invited to the F2F interview. As a second stage
       of the process, you will be invited to an assessment center (the approximate length
    2) After analyzing the results of the assessment, there will be a round of interviews with
       the internal HR department of Western Union.
    3) In the final stage you will be invited to an interview with the hiring manager.

As an independent company listed on the New York Stock Exchange, the employees of The Western
Union Company® focus exclusively on serving our customers, growing our business and creating value
for our shareholders. We provide a valuable service to millions of people around the world. Western
Union is all about choice.

We thank you for your interest in Western Union!