Can you make a difference? Western Union is a global Western Union, an industry leader in global money leader in money transfer, transfer, will set up its new Global Operations Center of with a history dating back Excellence in Lithuania. Western Union will open its more than 150 years. Center later this year and will create over 200 new jobs Today, Western Union in Vilnius during the coming three years. continues to help con- sumers and businesses The center in Vilnius will be its third Global Operations Center in the world. In 2009, the turnover of transfer money, send Western Union was 5.1 billion U.S. dollars, and it has over 6,000 employees. payments, and purchase For more information about the company, please visit: http://www.westernunion.com/ money orders and prepaid services. This is a great opportunity to prove yourself and demonstrate your skills as a Consumers can quickly and easily transfer money to Financial Client Service Specialist approximately 400,000 Agent locations (including (Fluent English) the Western Union®, Vigo Based in Vilnius, Lithuania and Orlandi Valuta brands) ABOUT THE ROLE in more than 200 countries and territories, enabling The Specialist, Financial Client Services role supports one of Western Union’s fast-growing online friends and families to stay products. The Specialist facilitates enrollment, onboarding and ongoing customer service for the connected. product. We offer a challenging, fast- The successful incumbent in this position enjoys interacting with people in a needs based sales paced and multicultural environment with the environment, is a natural communicator, and thrives best in a fast-paced, high volume, global chance to grow! environment (24/6) while providing exceptional customer service via the telephone and on-line. Say “Yes” The responsibilities include, but are not limited to: to a “YES-company”! Responsible for the onboarding of new clients Supports and services existing clients Receives and verifies applications from new clients based on applicable regulatory and internal requirements Provides pricing for new accounts and phone-based transactions Assists clients with activation, processing, and post-activation activities REQUIREMENTS 1-2 years experience in an area which requires high accuracy and attention to detail 1+ years work experience within the financial services industry (preferred) Familiar with foreign exchange operations (desirable) Fluent in English, with excellent verbal and written communication skills. Demonstrated problem solving and analytical skills. Knowledge of financial transactions, associated processes and systems. ABOUT YOUR REWARDS For a successful candidate the company will offer very interesting challenges, colorful work, an above average compensation, and tremendous professional growth opportunities in an international environment. WORKING TIME The center in Vilnius will be operating from Monday to Monday, between 7 AM and 3 AM. TRAINING The Company will provide you with full training including on boarding and technical. INTERESTED? To get more information about this job vacancy do not hesitate to contact us directly by email on firstname.lastname@example.org or by phone at + 370 5 273 09102. WOULD YOU FRIENDS BE INTERESTED? Go ahead, and share this link with them www.grafton.lt ! APPLICATION The initial recruitment for this role is managed by UAB “Grafton Recruitment”. You can apply to for this role by sending your CV to email@example.com www.grafton.lt SELECTION PROCEDURE 1) After receiving your application, the suitability will be first evaluated by Grafton Recruitment. If acceptable, you will be invited to the F2F interview. As a second stage of the process, you will be invited to an assessment center (the approximate length 1.5-2h) 2) After analyzing the results of the assessment, there will be a round of interviews with the internal HR department of Western Union. 3) In the final stage you will be invited to an interview with the hiring manager. As an independent company listed on the New York Stock Exchange, the employees of The Western Union Company® focus exclusively on serving our customers, growing our business and creating value for our shareholders. We provide a valuable service to millions of people around the world. Western Union is all about choice. We thank you for your interest in Western Union!