Our Ref: 2011\004 Information Governance Department Your Ref: Bryan House Date: 03/02/2011 61 Standishgate Wigan WN1 1AH John Peters firstname.lastname@example.org Tel: 01942 481767 email@example.com Dear Mr Peters, Thank you for your request dated 16/01/2011. Our response is below: 1. What manufacturers centralised storage do you use? HP 2. What percentage of your Servers are virtualised? 50%+ 3. What is the total amount of storage you have and its percentage utilisation? 34Tb+ 4. What server virtualisation projects have been identified within the next 12 months? The continuing virtualisation of the remaining physical servers 5. What software is used to backup your virtual infrastructure? Veeam and Symantec backupexec with VMware plugin 6. Have you implemented data de-duplication? If yes which vendors solutions do you use? Not in data, but backups are de-duplicated as standard 7. What Antivirus software do you currently use? Sophos 8. When is this due for renewal (month & year)? 01/07/2015 9. What Email system do you have installed? MS Exchange 2003 10. Do you archive email or data? If yes which product do you use? Yes, Barracuda email archiver 11. Do you use hierarchical storage management? If yes which manufacturers? No 12. What amount of storage does your email consume? 500Gb 13. Do you Virtualise Applications? If yes which Vendor solutions do you use? No 14. Do you provide Virtualised Desktops? If yes which Vendor solutions do you use? No 15. Are you considering desktop virtualisation? If yes over what time frame? Yes - 2010/11 16. What desktop\application virtualisation projects have been identified within the next 12 months? None as yet 17. Do you electronically audit your PCs for installed software? If yes what application do you use? Yes, Zen 18. Do you use a third party company to manage your Software Licenses? If yes who? No 19. Do you reconcile your installed software and licenses owned? If yes how frequently? Yes, on a regular basis 20. What is version of Microsoft Windows is your standard and how many Windows devices do you manage? XP, windows 7, with 1600+ devices 21. How do intend to procure Microsoft licenses now the centralised NHS enterprise agreement has ended? (Select, Enterprise Agreement etc) If you already hold a Microsoft License agreement, when is this due for renewal? Use a reseller 22. Do you have plans to adopt Windows 7 in the next 12 months? No 23. If yes, how are you looking to deploy Windows 7? N/A 24. Are you considering hosting your servers externally as part of a Private Cloud infrastructure? Not yet 25. Who, including name, job title and contact details, is responsible for IT Procurement Contracts relating to IT Infrastructure? The IT Development Manager, 01942 482711 26. What IT functions do you have outsourced and to whom? Hardware Maintenance 27. If you have Oracle licenses, when was the last time they were audited and by whom? N/A 28. Please identify what IT related projects you have scheduled for the next 12 months? AD reconfiguration Please note, as of 1st November 2010, Ashton, Leigh and Wigan Community Health (ALWCH) are no longer part of the PCT and therefore our response relates solely to information held by us. If you wish to request information held by ALWCH, please contact firstname.lastname@example.org If you are not satisfied with the information you have been provided with, make a complaint or wish to request an internal review you should write to Pauline Brown. Information Governance Manager at the above address. This should be done within a reasonable period of time from receiving this response. If you are not satisfied with our review under the Freedom of Information Act, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner’s Office cannot make a decision unless you have exhausted our complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF If you need any further assistance, please do not hesitate to contact me quoting the above reference number. Yours sincerely, Pauline Brown Information Governance Copyright Notice The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication and subscription charge, would require the permission of the copyright holder. In accordance with the Re-Use of Public Sector Information Regulations 2005, information provided to you may not be used for commercial publication, subscription charge or sold on to a third party.