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									Our Ref: 2011\004                                        Information Governance Department
Your Ref:                                                                      Bryan House
Date: 03/02/2011                                                            61 Standishgate
                                                                                  WN1 1AH
John Peters                                                     Tel: 01942 481767


     Dear Mr Peters,

     Thank you for your request dated 16/01/2011. Our response is below:

     1.       What manufacturers centralised storage do you use? HP
     2.       What percentage of your Servers are virtualised? 50%+
     3.       What is the total amount of storage you have and its percentage
     utilisation? 34Tb+
     4.       What server virtualisation projects have been identified within the next 12
     months? The continuing virtualisation of the remaining physical servers
     5.       What software is used to backup your virtual infrastructure? Veeam and
     Symantec backupexec with VMware plugin
     6.       Have you implemented data de-duplication? If yes which vendors
     solutions do you use? Not in data, but backups are de-duplicated as standard
     7.       What Antivirus software do you currently use? Sophos
     8.       When is this due for renewal (month & year)? 01/07/2015
     9.       What Email system do you have installed? MS Exchange 2003
     10.      Do you archive email or data? If yes which product do you use? Yes,
     Barracuda email archiver
     11.      Do you use hierarchical storage management? If yes which
     manufacturers? No
     12.      What amount of storage does your email consume? 500Gb
     13.      Do you Virtualise Applications? If yes which Vendor solutions do you use?
     14.      Do you provide Virtualised Desktops? If yes which Vendor solutions do
     you use? No
     15.      Are you considering desktop virtualisation? If yes over what time frame?
     Yes - 2010/11
     16.      What desktop\application virtualisation projects have been identified within
     the next 12 months? None as yet
     17.      Do you electronically audit your PCs for installed software? If yes what
     application do you use? Yes, Zen
18.    Do you use a third party company to manage your Software Licenses? If
yes who? No
19.    Do you reconcile your installed software and licenses owned? If yes how
frequently? Yes, on a regular basis
20.    What is version of Microsoft Windows is your standard and how many
Windows devices do you manage? XP, windows 7, with 1600+ devices
21.    How do intend to procure Microsoft licenses now the centralised NHS
enterprise agreement has ended? (Select, Enterprise Agreement etc) If you
already hold a Microsoft License agreement, when is this due for renewal? Use a
22.    Do you have plans to adopt Windows 7 in the next 12 months? No
23.    If yes, how are you looking to deploy Windows 7? N/A
24.    Are you considering hosting your servers externally as part of a Private
Cloud infrastructure? Not yet
25.    Who, including name, job title and contact details, is responsible for IT
Procurement Contracts relating to IT Infrastructure? The IT Development
Manager, 01942 482711
26.    What IT functions do you have outsourced and to whom? Hardware
27.    If you have Oracle licenses, when was the last time they were audited and
by whom? N/A
28.    Please identify what IT related projects you have scheduled for the next
12 months? AD reconfiguration

Please note, as of 1st November 2010, Ashton, Leigh and Wigan Community
Health (ALWCH) are no longer part of the PCT and therefore our response
relates solely to information held by us. If you wish to request information held by
ALWCH, please contact

If you are not satisfied with the information you have been provided with, make a
complaint or wish to request an internal review you should write to Pauline
Brown. Information Governance Manager at the above address. This should be
done within a reasonable period of time from receiving this response.

If you are not satisfied with our review under the Freedom of Information Act, you
may apply directly to the Information Commissioner for a decision. Generally, the
Information Commissioner’s Office cannot make a decision unless you have
exhausted our complaints procedure. The Information Commissioner can be
contacted at:

       The Information Commissioner’s Office, Wycliffe House, Water Lane,
       Wilmslow, Cheshire, SK9 5AF

If you need any further assistance, please do not hesitate to contact me quoting
the above reference number.
Yours sincerely,

Pauline Brown
Information Governance

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