Train the Trainer Presentation au by mikeholy


									 Community & Business
Partnerships Brokerage
    Train the Trainer Module
Today’s Learning Aims

• Provide background to community
  business partnerships
• To enable you to prepare and
  arrange a successful presentation
• Provide tips to ensure the
  presentation is successful for you
  and the audience
• Give guidance on the presentation
• Provide details of where to find
  assistance and support
Background –
     What is the Brokerage Service?

It brings together resources to help not only
foster these partnerships, but to make them
easier to establish, and easier to maintain
and grow in the long-term.

The service tries to cut through the often-
confusing jargon that can surround the
subject, as well as encouraging community
groups and business to pursue partnerships
which grow over time.
Ensuring your
  presentation is a success.
Creating Awareness of the workshop

• Gain support of your Mayor or CEO to
  deliver introduction and ensure
  management “buy-in”.
• Use local networks to broaden business
  awareness and get them to promote/enlist
  support – e.g. local chamber of commerce,
  Rotary, Lions.
• Highlight workshops on local websites.
Creating Awareness of the workshop

• Use local government directory to invite
  every local community group (use pro
  forma invitation provided) – ensure you
  allow at least 4 weeks advance warning.
• Send out a media release for Mayor or CEO
  (use pro forma media release) – also use
  council columns in local newspapers if
  possible and advise radio stations,
  including your local ABC.
• Highlight any successful local partnerships
  and create stories for local media
  publicising the upcoming workshop.
Making the audience comfortable

• Select a venue that can accommodate
  the audience comfortably (heating and
• Select a time that suits both your
  business and community group audience
• Provide an opportunity before and after
  workshop for groups to mingle, and
  encourage them to do so.
• Provide refreshments and light snacks if
    Preparing for the workshop

•   Familiarise yourself with the presentation and
•   Try and find local examples of successful
    community business partnerships (find relevant
    points to weave these in)
•   Visit the Brokerage service webpages and be
    familiar with the content and support services
Preparing for the workshop
•   A day or two before the workshop, check
    confirmed attendees – see what type of
    community groups and businesses are coming –
    and try to weave local group or business names
    into your presentation

•   On the day of the workshop – CHECK
    • You have the presentation in the format
    • Equipment (laptop, projector, etc) works
    • All your materials are available (handouts, kits)
    • Refreshments are booked
    • You have arranged for someone to greet guests
      and register attendance
Presentation Tips
The Welcome

It is likely that the Mayor, CEO or local
dignitary will welcome the audience and you
as presenter.
You should prepare a briefing note providing
details of the seminar’s content to allow the
welcome to be warm and appropriate.
Ensure that any local identities are
The Introduction

The introduction consists of four objectives:
  1. Get the attention and interest of the
  2. Reveal the topic of the presentation
  3. Establish the credibility of the speaker
  4. Preview the body of the presentation
Ideas to Get Audience
Attention and Interest

• Relate the topic   • Arouse the
  to the audience      curiosity of the
• State the
  importance of      • Question the
  the topic            audience
• Startle the        • Begin with a
  audience             quotation
                     • Tell a story
Preview the Body of the workshop

• All listeners need help in sorting out a
  speaker’s ideas
• The introduction should help the
  audience know what to listen for in the
• Good time to define complicated terms
The Conclusion

• Closing remarks are the last chance to
  deliver main points & ideas (it is worth
  reiterating any key messages)
• The conclusion always has two major
  1. It lets the audience know the
     presentation is ending, and
  2. It reinforces the audience’s
      understanding of the central idea
• Do not be abrupt
• Actively encourage questions/discussion
Handling Leader Anxiety

• Check everything
• Dress well
• Meet people when they arrive. Introduce
  yourself, shake hands, be friendly
• Use icebreakers
• Remind yourself that you are the most
  “expert” person in the room
The Presentation Slides
 Community & Business
Partnerships Brokerage
What is a Community
Business Partnership?
A Community Business
Partnership is:
•   A relationship which works towards
    common good, as well as to
    community benefit; and.
•   One that sees business and
    community organisations agree to
    work together on a project, or over a
    period of time, to achieve outcomes
    beneficial to both parties and to the
    wider community.
Forming Partnerships –
The Benefits
    Forming Partnerships –
    The Benefits to Business

•    Staff morale, recruitment and retention
•    Team building
•    Profitability standing and more business
•    Knowledge and skills
•    Demonstration of Social Commitment
    Forming Partnerships –
    The Benefits to Business

•    Projects and achievements
•    A deepening relationship
•    Morale and support
•    Knowledge and skills
•    Profile and influence
 Forming Partnerships –
 The Benefits to Your Local Community

• A general social improvement in the area
• An increase in flow on benefits to the
  community as a whole
• Inspiring others
 Forming Partnerships –
 Local Government Involvement – Why?

• Able to effectively bring local community groups
  and businesses together.
• Has contacts and local knowledge beneficial to
  forming partnerships.
• Has vested interest in seeing local community
  groups and businesses prosper.
 Forming Partnerships –
 The Benefits to Local Government

• Encourages local economic and social benefits.
• Forges positive relationships between community,
  businesses and council.
• It improves community and business perceptions of
  the council
• Shows a commitment by council to community
  groups and businesses.
The Brokerage Service:
Resources for community groups
  The Brokerage Service:
  Resources for businesses
Community Business
Partnership models.
Community Business Partnerships: The Mix
   Business as a Collection Point

   Volunteering

   In-kind Donations

   Discounted Services

   Sponsorship

   Skills and Knowledge

   Mentoring

   Sharing/Donation of premises and other Infrastructure

   Employment/Work Experience

   Community Involvement Programs

   Monetary Donations

   Scholarships & Awards
    Business as a Collection Point

Collecting on behalf of a community group:

•   The business agrees to a collection tin for a nominated
    community group being placed on its front counter for
    donations from customers or visitors.

Paying an amount to a community group on goods sold:

• The business providing a percentage of the sale price on
  an item/items to their community group partner.

• The business donating to their partner a 50c gift for every
  one of a specially marketed item (cakes, wine) sold.
    Volunteering

Individual volunteering:
 • Individual staff members reading to children at a local
   library/school; planting trees for an environment group
   in an area they are trying to rehabilitate.

Employee volunteering:
 • Staff work together to build a community playground;
   as marshals/guides for a special event held by their
   community group partner.
   Volunteering

Whole of business:
 • A company working bee.

Joining a community group, community business
board or committee:
 • Where business can provide expertise in a role on
   their community group partner’s board or committee.
   In-kind Donations

Donations of goods:
  • A building supplies company offering materials towards
    construction of a new community facility.
  • A restaurant donating excess food to a shelter or group to

Donations of services:
  • A tradesman offering expertise in the building or
    maintenance of a community facility.
  • A hairdresser providing free haircuts for those at an elderly
    citizens' home.

Donations of resources:
  • A business allowing community group partner to use the
    photocopier to print off flyers
   Discounted Services

For example:

  • A landscaping firm working on improving the grounds
    of a refuge.
  • A plumber fixing a kindergarten’s leaky pipes.
  • A lawyer helping a community sporting club on
    insurance issues.
  • Any situation where the business charges their
    community group partner a discounted or small fee
    for the goods supplied or work done.
    Sponsorship

Supporting a team or group:
 •   A business might provide in-kind, financial, pro-bono
     or marketing support in return for having its name or
     logo on a sporting team’s uniforms or at a community
     group’s premises.

Supporting a project or effort:
 •   A business might provide support in return for
     branding the event with its name, offering naming
     rights support to the event or project or having a car
     or vehicle used by the community group branded with
     its name.
   Skills and Knowledge Sharing/Secondment

Skills and knowledge:
 • A business or community group with knowledge or
   skills useful to their respective partner can share them
   – e.g. a business partner sharing its management
   techniques; a community group sharing its local
 • An accountancy firm sending a staff member on
   secondment to a community group during tax time. In
   return the community group could direct its business
   through that accountant, and recommend it to others.
   Mentoring

Mentoring a community group partner:
 • A business could mentor a community group member
   to increase their skills or knowledge to benefit
 • Specific guidance could be provided on difficult issues
   such as community group work place conflict or
   industrial disputation, financial systems and
   management; marketing etc
   Sharing Premises and Infrastructure

Sharing office or storage space:
 • A business could donate a spare room or a desk to a
   small community group.
 • Share a boardroom or meeting area with a community
   group for their monthly meetings.
 • A business with a spare room could share it with a
   community group, charging it a fraction of normal
   rental costs.

Sharing promotional vehicles:
 • A business could advertise a community group’s
   activities in its newsletters,
 • A community group could advertise a business in its
   Employment/Work Experience

  • A business could work with a community group to
    open up job opportunities for indigenous people or
    people with disabilities,
  • A community group could provide training for business
    staff/apprentices in issues to do with disability,
    cultural diversity, young people etc.
Work experience:
  • A business could provide community group members
    with work experience – hence strengthening the group
    and the wider community.
   Community Involvement Programs

Formalised community business partnership policy:
 • Developing a stated policy with aims and a
   commitment to improving the local community.

Consulting with groups on access for all:
 • Working in partnership with community groups to
   improve access to buildings and facilities for young
   people, seniors, people with disabilities.
   Monetary Donations

Project/program specific donations:
 • A donation from business might be directed towards a
   specific community group partner program.

Staff payroll deductions:
 • Regular staff contributions - staff are able to sign up
   and make regular donations to either a particular
   group, or one of their own choice.
 • Staff can donate through special events – a gold coin
   morning tea or casual clothes day – to their
   community group partner.
    Scholarships & Awards

Creating a named scholarship:
 •   Business and community group partners can work
     together to create a scholarship or an award in a field
     of mutual interest; e.g. for leadership training
 The Brokerage Service
    The elements of a successful
            community business partnership

•    Clarity up front about what each party expects from the
•    Effort into the relationship
•    Open communication between the parties
•    Mechanism for communication throughout the partner
•    Continuous checking that both parties are satisfied and fully
•    Mutual respect and satisfaction
The steps in establishing a partnership

1. A clear view from one of the partners (usually the community
   group) about what it is exactly you want the partnership to
2. The view expressed simply – in a written format and also
   broken down into overheads (no more than 10)
3. A face to face meeting to present the vision
4. An agreement drawn up with the details and questions
   resolved - sometimes takes a number of meetings
5. Regular meetings to discuss the progress and mutual
   satisfaction with the project
6. Gradual deepening of the relationship – engaging the
   business in the community events
7. Forward planning for next steps in the relationship
Brokerage Service
Contact Details
For more information on the Brokerage Service,
contact Our Community at:
PO Box 354 North Melbourne, Victoria, 3051, or at
51 Stanley Street, West Melbourne, Victoria, 3003.
Phone (03) 9320 6800.
Fax (03) 9326 6859.
E mail:
 For Community Groups Preparing to
 Register at the Brokerage Service:

• Prepare a summary of your organisation: what field and
  geographic area it works in, what it does and who it works
• Think about the types of partnerships that would be most
  beneficial to your group.
• Also make sure any description of your organisation
  outlines what you can offer a prospective business partner.
• Ensure contact details for your organisation are prepared
  and correct.
Partnerships Now!

Step One: Introduce yourselves to the person beside you –
          let them know your name and what organisation
          you are from.
           Find someone you don’t know

Step Two: Each person should discuss for 3 minutes each
          how you would approach a business or community
          group and what “type” of business you might
           Use your own business or community group

Step Three: Let’s discuss some of these examples.
Any Questions?

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