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Microsoft Exchange Server 2010 – Golf Cart Outlook & Exchange Adam Glick Microsoft® Outlook® 2010 & Microsoft Exchange Server 2010 Introduction: Overview: Microsoft® Office Outlook® has always been the best way to experience Microsoft Exchange Server. With the 2010 releases of both Outlook and Exchange Server, this “better together” experience is better than ever. Microsoft Outlook 2010 makes life easier for users, helping them manage increasing numbers of messages effortlessly, and more manageable for IT, by keeping all data in Microsoft Exchange Server 2010. New features help users communicate securely, work more productively, and enjoy improved system performance. From putting messages in context with Conversation View to seeing relevant information about someone in the Outlook Social Connector, new paradigms of communication and collaboration are enabling users to communicate more easily, effectively, and often. Benefits: Outlook 2010 provides the best communications experience yet for information workers. Users can receive, send, organize, and search their email, voicemail, Short Message Service (SMS) text messages, RSS feeds, online archives, missed instant messages (IMs), and more, all in one universal inbox. Tools such as Conversation View, Quick Steps, speech-to-text voicemail preview, and MailTips help users save time. Users can even connect to social networks on Facebook, LinkedIn, and Microsoft SharePoint® sites to collaborate with their colleagues, all from within Outlook 2010. In addition to enhanced user productivity, Outlook 2010 provides a secure platform for messaging. Built- in anti-malware and anti-spam tools work with those in Exchange Server, enabling users to focus on important messages while ignoring junk mail. Delivery reports tell users if a sent message has been delivered. Information Rights Management (IRM) protection can enable users and organizations to protect their messages and attachments and control their distribution even after users have sent them. IRM protection has also been extended to voicemail. Outlook 2010 also brings substantial performance improvements including support for larger mailboxes that make the most of large mailbox technology in Exchange 2010. Offline access allows users to use Outlook even when they are not connected to a network. Users can also access multiple Exchange accounts from a single mailbox. Functional Descriptions: Conversation View: By grouping messages from a single conversation together, the new Conversation View enables users to quickly identify the most recent messages and related responses. Conversation Microsoft Exchange Server 2010 – Golf Cart Outlook & Exchange Adam Glick View is always preserved, even if individual email messages are located in different folders in the mailbox. By treating an entire group of messages as a single conversation, they can be managed, ignored, moved, and deleted as a whole. New messages that are part of a conversation the user has chosen to mark as “ignore” are set straight to the deleted items folder. MailTips: Sometimes an ounce of prevention is worth a pound of cure. MailTips warns users before they send a message outside the organization, to a large distribution list, to someone who is out of the office, with attachments that are too big to deliver, and so on—preventing embarrassment, saving time, and reducing the possibility of compromising sensitive information. With MailTips, users can be more efficient and more professional in email communications. Online Archive: Outlook 2010 gives users easy, direct, real-time access to their online archive in Exchange 2010. Relying on .pst files to archive messages can increase the risk of data being lost or falling into the wrong hands and can increase backup costs. With Outlook 2010 and Exchange, users can now archive their information in Exchange Server instead of using .pst files—improving access to messages and supporting regulatory compliance. Voicemail Preview: Outlook 2010 gives users even better ways to manage their voicemail in Exchange2010. New voicemail messages show a speech-to-text preview of the message that lets the user read the voicemail without calling in to listen to the whole message. Outlook 2010 highlights names with presence information and phone numbers. A user can click on a word in the preview to skip directly to that part of the message; no more playing the full message and then replaying parts that were difficult to hear. Now users won’t be forced to leave meetings or call in to their phone system just to get a message. Calendar Sharing: Outlook now allows users to share calendars with people inside and outside the organization. They can view multiple calendars side by side in Outlook 2010, view a whole team’s calendars, and use the Scheduling Assistant to schedule meetings with people inside and outside the organization. Meeting Room Picker: With Outlook 2010 and Exchange 2010, it’s easier than ever to find a place to meet. Frequently used meeting locations automatically show up. Users can easily choose a location that is available at the time they need it. SMS Sync: Exchange ActiveSync® (EAS) now provides the ability to send and receive SMS text messages from Outlook 2010 and Outlook Web App. Incoming messages, sent via EAS to the user’s mobile device, will be seen in the usual SMS message location on the phone as well as the email inbox in the Outlook Web App.
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