Richard Hilliard is an outstanding Senior Sales Executive with a 15 -year track record of advancement and achievement in the telecommunications industry. He inspires trust, engagement, and loyalty in prospects via uniquely attentive, consultative approach to client interaction. Richard consistently surpassed goals in all positions by merging intuitive knowledge of client priorities with reputation for utmost integrity. He learned Telecom Industry from the crawl space up, as an Installer’s Apprentice.
Richard G. Hilliard Noneed4wires@att.net C 847.846.8469 Des Plaines, IL 60018 PROFESSIONAL SUMMARY Outstanding Senior Sales Executive with a 15+-year track record of advancement and achievement in the telecommunications industry. Inspire trust, engagement, and loyalty in prospects via uniquely attentive, consultative approach to client interaction. Consistently surpassed goals in all positions by merging intuitive knowledge of client priorities with reputation for utmost integrity. I learned Telecom Industry from the crawl space up, as an Installer’s Apprentice. AREAS OF EXPERTISE Strategic Business Development Sales Cycle Management Event Planning & Presentations Account & Territory Management Corporate Needs Assessment Deployment & Migrations Client Satisfaction & Retention Sales Forecasting & Reporting Essential Project Management PROFESSIONAL EXPERIENCE DBA RGH Telecom, Des Plaines, Illinois 6/2010 – Present Owner: Launched a Carrier wireless consulting business. Hit all deadlines and budget constraints while driving vendor negotiations for a company’s network migrations and infrastructure upgrades. Drew praise from client for locating cost-effective technology vendors that positioned company for market expansion. ZTE USA 2009 – 2010 Vice President of Sales: Recruited to promote wireless network solutions to rural and emerging North American markets. Managed 6 sales associates, 4 engineers, and 4 post-sale managers. Secured first LTE market sale in North America by delivering extensive presentation of company’s full product portfolio. Captured $6M revenue growth by leading team to establish brand as a viable alternative to Lucent, Nokia, and Huawei in rural domestic markets. AirWalk Communications Inc., Richardson, Texas 2008 – 2009 Sales Director: Recruited to generate revenue for rural and emerging markets while leveraging prior contacts and reputation in a startup environment. Generated leads, advanced product development, and delivered creative presentations to foster growth in a highly competitive market. Maintained #1 overall sales rank in North America for tenure. Nortel (Northern Telecom), Schaumburg, IL [Leading international telecommunications manufacturer.] Extended record of achievement in multiple sales positions. (Gradually accrued every performance-based sales award in company, including rare “Regent Award” for 10 years above quota.) Direct Sales Manager, Carrier Products (1997 – 2008): Promoted to drive sales of full product set (wireline core networks, fiber optic networks, wireless voice networks, power) to telephone companies throughout Midwest. Coordinated all phases of sales cycle from lead generation to contract negotiations while fostering utmost client engagement and loyalty. Represented company at trade shows, speaking engagements, and industry panels. Trained and mentored numerous associates. Consistently ranked in top 3% of company’s entire sales force while holding top client retention. Maintained revenue and stability during a period of heavy workforce reductions as clients’ primary resource for information on changes. Effectively moderated an NTCA Wireless Panel Discussion. District Manager Distributor Sales (1990-1996): Spearheaded successful product launch into 10 State Territory. Exceeded performance expectations each year. Hands on friendly approach helped to turn potential Distributors into dedicated Nortel Sales Advocates. Richard Hilliard … C 847.846.8469 PAGE 2 PRIOR EXPERIENCE Hit 100%+ of goal every year and won various sales awards as District Sales Manager at Nortel promoting enterprise business phone systems via a 10-state distributor network. EDUCATION Bachelor of Arts (BA) – Communications, University of Wisconsin, Madison, WI AFFILIATIONS National Telephone Cooperative Association … Rural Cellular Association Illinois Telephone Association … Wisconsin Telephone Association…TANE Minnesota Telephone Association … Michigan Telephone Association … Iowa Telephone Association Abbreviated list as every State has Telephone Association Industry References Bob Reynolds General Manager Thumb Cellular/AgriValley Wireless Cell 989-553-0568 Personal Email email@example.com Mike Hunsaker CEO Syringa Wireless 233 N Main Street Pocatello, Idaho Cell Phone 208-479-5600 firstname.lastname@example.org Executive Level Relationships with Telecom Manufacturers as well as Telephone Companies. Richard G. Hilliard Noneed4wires@att.net C 847.846.8469 Des Plaines, IL 60018 Converting positive client relations into major revenue gains is what I do best. I am a results-driven Senior Sales Executive with 15+ years of excellence and achievement in the telecommunications industry. My success (detailed on the enclosed resume) reflects a uniquely forthright, honest, and attentive approach to customer interaction, which I’ve used to consistently surpass goals at all former employers. A consummate professional in my field, I raised bottom-line profits by discerning client needs, intensively training associates, mastering complex technologies, and delivering dynamic sales presentations. My Contact File is loaded with Telecom Industry Executives. 5 9’s Reliability is the Telecom Industry Standard. OSS/BSS Solutions are the key element to a Telecommunications Carrier’s Success. Here are two of my most notable achievements: Won Nortel’s rare “Regent Award” after generating 100%+ of my quota for 10 years despite fast- changing client needs and product specifications. In addition to Sales Activity, I pulled double duty at Industry Trade Shows as a Speaker, Panelist and Discussion Panel Moderator. Please call me at 847.846.8469 or email me at email@example.com to arrange an interview. I appreciate your time and look forward to speaking with you. Sincerely, Richard G. Hilliard
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