Account Director Telecom Sales in Chicago IL Resume Richard Hilliard by RichardHilliard


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									                                       Richard G. Hilliard
C 847.846.8469                                                                          Des Plaines, IL 60018
Outstanding Senior Sales Executive with a 15+-year track record of advancement and achievement in the
telecommunications industry. Inspire trust, engagement, and loyalty in prospects via uniquely attentive,
consultative approach to client interaction. Consistently surpassed goals in all positions by merging intuitive
knowledge of client priorities with reputation for utmost integrity. I learned Telecom Industry from the crawl
space up, as an Installer’s Apprentice.
                                           AREAS OF EXPERTISE
  Strategic Business Development       Sales Cycle Management               Event Planning & Presentations
  Account & Territory Management       Corporate Needs Assessment           Deployment & Migrations
  Client Satisfaction & Retention      Sales Forecasting & Reporting        Essential Project Management

                                       PROFESSIONAL EXPERIENCE
DBA RGH Telecom, Des Plaines, Illinois                                                       6/2010 – Present
Owner: Launched a Carrier wireless consulting business. Hit all deadlines and budget constraints while
driving vendor negotiations for a company’s network migrations and infrastructure upgrades. Drew praise
from client for locating cost-effective technology vendors that positioned company for market expansion.

ZTE USA                                                                                          2009 – 2010
Vice President of Sales: Recruited to promote wireless network solutions to rural and emerging North
American markets. Managed 6 sales associates, 4 engineers, and 4 post-sale managers.
     Secured first LTE market sale in North America by delivering extensive presentation of company’s full
      product portfolio.
     Captured $6M revenue growth by leading team to establish brand as a viable alternative to Lucent,
      Nokia, and Huawei in rural domestic markets.

AirWalk Communications Inc., Richardson, Texas                                                   2008 – 2009
Sales Director: Recruited to generate revenue for rural and emerging markets while leveraging prior
contacts and reputation in a startup environment. Generated leads, advanced product development, and
delivered creative presentations to foster growth in a highly competitive market.
     Maintained #1 overall sales rank in North America for tenure.

Nortel (Northern Telecom), Schaumburg, IL       [Leading international telecommunications manufacturer.]
Extended record of achievement in multiple sales positions. (Gradually accrued every performance-based
sales award in company, including rare “Regent Award” for 10 years above quota.)
Direct Sales Manager, Carrier Products (1997 – 2008): Promoted to drive sales of full product set
(wireline core networks, fiber optic networks, wireless voice networks, power) to telephone companies
throughout Midwest. Coordinated all phases of sales cycle from lead generation to contract negotiations
while fostering utmost client engagement and loyalty. Represented company at trade shows, speaking
engagements, and industry panels. Trained and mentored numerous associates.
     Consistently ranked in top 3% of company’s entire sales force while holding top client retention.
     Maintained revenue and stability during a period of heavy workforce reductions as clients’ primary
      resource for information on changes.
     Effectively moderated an NTCA Wireless Panel Discussion.
District Manager Distributor Sales (1990-1996): Spearheaded successful product launch into 10 State
Territory. Exceeded performance expectations each year. Hands on friendly approach helped to turn
potential Distributors into dedicated Nortel Sales Advocates.
Richard Hilliard … C 847.846.8469                                                              PAGE 2

                                        PRIOR EXPERIENCE
    Hit 100%+ of goal every year and won various sales awards as District Sales Manager at Nortel
            promoting enterprise business phone systems via a 10-state distributor network.

           Bachelor of Arts (BA) – Communications, University of Wisconsin, Madison, WI

                National Telephone Cooperative Association … Rural Cellular Association
                Illinois Telephone Association … Wisconsin Telephone Association…TANE
    Minnesota Telephone Association … Michigan Telephone Association … Iowa Telephone Association
                         Abbreviated list as every State has Telephone Association

Industry References

Bob Reynolds

General Manager
Thumb Cellular/AgriValley Wireless
Cell 989-553-0568
Personal Email

Mike Hunsaker

CEO Syringa Wireless
233 N Main Street
Pocatello, Idaho
Cell Phone 208-479-5600

Executive Level Relationships with Telecom Manufacturers as well as Telephone
                                       Richard G. Hilliard
C 847.846.8469                                                                          Des Plaines, IL 60018

Converting positive client relations into major revenue gains is what I do best.

I am a results-driven Senior Sales Executive with 15+ years of excellence and achievement in the
telecommunications industry. My success (detailed on the enclosed resume) reflects a uniquely
forthright, honest, and attentive approach to customer interaction, which I’ve used to consistently
surpass goals at all former employers. A consummate professional in my field, I raised bottom-line
profits by discerning client needs, intensively training associates, mastering complex technologies, and
delivering dynamic sales presentations. My Contact File is loaded with Telecom Industry Executives. 5
9’s Reliability is the Telecom Industry Standard. OSS/BSS Solutions are the key element to a
Telecommunications Carrier’s Success.
Here are two of my most notable achievements:
       Won Nortel’s rare “Regent Award” after generating 100%+ of my quota for 10 years despite fast-
        changing client needs and product specifications.
       In addition to Sales Activity, I pulled double duty at Industry Trade Shows as a Speaker, Panelist and
        Discussion Panel Moderator.

Please call me at 847.846.8469 or email me at to arrange an interview.

I appreciate your time and look forward to speaking with you.


Richard G. Hilliard

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