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          2010 Student Importance & Satisfaction Survey



           Default Question Block




                                                                                                                  March 1, 2010
                Dear Purdue Student:

                All Purdue University students are receiving this survey in an effort to gain feedback about your
                college experience at Purdue University. Your responses will give Purdue leadership insights about
                the aspects of college that are important to you as well as how satisfied you are with them.

                Purdue is always interested in feedback from students, and therefore, your thoughtful and honest
                responses to this survey are very important.

                We estimate that completing the survey will take 20 to 30 minutes. We would like you to complete all
                questions, and provide comments in provided areas. If you cannot fully complete the survey at one
                sitting, the option to save and come back later is available (simply X out of the screen and the survey
                will be saved automatically). Upon returning please use the URL that has been provided.

                Random-drawing prizes for students who finish the survey in its entirety will be awarded. Go
                to - Merchant Donated Prizes

                Thank you for your participation and enjoy the rest of your spring semester.

                Dr. Thomas B. Robinson
                Vice President for Student Services


                Survey Structure:
                There will be several Yes/No type questions and multiple choice selection type questions throughout the survey.

                "Skip Logic" has been designed into certain sections of this survey, thus based on your answers you will
                only need to complete questions that are pertinent to your experiences at Purdue University.

                Satisfaction/Importance Ratings will be incorporated, thus reference the following Survey Instructions:



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              1. Using a scale of 1 to 5 (1 = Not at all; 5 = Very), check the appropriate answer indicating your perception of
             the importance of the service/event.
             2. If asked, indicate whether or not you have utilized or attended the service or event.
             3. Please indicate how satisfied you are/were, using a scale of 1 to 5 (1 = Not at all; 5 = Very).
             4. To comment on a particular item, please enter your comment below each question.
             5. Please respond to all questions.




              While attending Purdue, where do you currently reside:
                  Purdue University Residence (residence halls, Hilltop Apartments, or Purdue Village)

                  Fraternity or sorority house

                  Cooperative housing

                  Commute from a private residence (i.e. parent’s/relative’s residence)

                  Commute from apartment or rented house/residence

                  Own my home

                  Don't Know

                  Decline to Answer




             Are you a first generation college student? (First in your family to go to college)
                  Yes

                  No

                  Don't Know

                  Decline to Answer



          VET


             (VET1)Student Service Members & Veterans
             Are you a U.S. Veteran?
                  Yes

                  No

                  Don't Know

                  Decline to Answer




             (VET2) Accessibility of information about GI benefits and other campus resources for student
             service members and veterans
                                                             Importance                                          Satisfaction
                                            1-                                     Decline      1-                                  Decline
                                            Not                      5 - Don't                  Not                     5 - Don't
                                                   2     3     4                     to                  2   3     4                  to
                                             at                     Very Know                    at                    Very Know
                                                                                   Answer                                           Answer




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                                    All                                            All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (VET3) Availability of academic support services; including evening and weekend hours, and
             staff trained in serving students with special needs/disabilities (information processing
             problems and sensory deficits)
                                                   Importance                                      Satisfaction
                                    1-                                             1-
                                                                       Decline                                        Decline
                                    Not                   5 - Don't                Not                    5 - Don't
                                           2   3    4                    to              2     3     4                  to
                                     at                  Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                    All                                            All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (VET4) Opportunities to connect; including campus orientation for non-traditional students
             offered at non-traditional times and information about student veterans groups
                                                   Importance                                      Satisfaction
                                     1-                                            1-
                                                                       Decline                                        Decline
                                     Not                  5 - Don't                Not                    5 - Don't
                                           2   3     4                   to              2     3     4                  to
                                      at                 Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                     All                                           All
              Select Importance &
              Satisfaction




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             Have you used?
                  Yes

                  No




             Comments?




          PMO


             (PMO1) Purdue Musical Organizations
              Have you heard of the Purdue Musical Organizations (PMO) Purdue Christmas Show?
                  Yes

                  No




             (PMO2) Have you attended PMO's Purdue Christmas Show?
                  Yes

                  No




             (PMO2.1) PMO - Purdue Christmas Show
                                                           Importance                                    Satisfaction
                                             1-                                           1-
                                                                              Decline                                       Decline
                                             Not                 5 - Don't                Not                   5 - Don't
                                                   2   3    4                   to              2    3     4                  to
                                              at                Very Know                  at                  Very Know
                                                                              Answer                                        Answer
                                             All                                          All
              Select Importance &
              Satisfaction



             Comments?




             (PMO3) Which reason best describes why you have not attended PMO’s Purdue Christmas
             Show?
                  I’m not interested

                  I’m not sure what it’s about




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                  Tickets are too expensive

                  I plan to attend eventually, but I haven’t attended yet

                  Other (Please describe)




             Comments?




             (PMO4) Have you heard of any of the following Purdue Musical Organizations (PMO) events?
             (Check all that apply)
                  Glee Club First Nighter Concert

                  PMO Singing Valentines

                  Phenomena Rock Concert

                  Purdue Cancer Benefit Concert

                  Purduettes Spring Spectacular

                  Glee Club End of Season Concert

                  None of the above




             (PMO5) Have you attended of any of the following Purdue Musical Organizations (PMO)
             events? (Check all that apply)
                  Glee Club First Nighter Concert

                  PMO Singing Valentines

                  Phenomena Rock Concert

                  Purdue Cancer Benefit Concert

                  Purduettes Spring Spectacular

                  Glee Club End of Season Concert

                  None of the above




             (PMO5.1) Glee Club Free First Nighter Concert
                                                                 Importance                                   Satisfaction
                                               1-                                              1-
                                                                                     Decline                                     Decline
                                               Not                       5 - Don't             Not                   5 - Don't
                                                      2      3     4                   to            2    3     4                  to
                                                at                      Very Know               at                  Very Know
                                                                                     Answer                                      Answer
                                               All                                             All
              Select Importance &




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                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Satisfaction



             Comments?




             (PMO5.2) PMO Singing Valentines
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO5.3) Phenomena Free Rock Concert
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO5.4) Purdue Cancer Benefit Concert



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                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO5.5) Purduettes Spring Spectacular
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO5.6) Glee Club End of Season Concert
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO6) Have you heard of any of the following Purdue Musical Organizations (PMO) student
             ensembles? (Please select all that apply)




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             Purdue Varsity Glee Club

                  Purduettes

                  Purdue Bells

                  University Choir

                  Heart & Soul

                  All Campus & Community Chorale

                  PMO Specialties

                  None of the above




             (PMO7) Have you participated in any of the following Purdue Musical Organizations (PMO)
             student ensembles? (Please select all that apply)
                  Purdue Varsity Glee Club

                  Purduettes

                  Purdue Bells

                  University Choir

                  Heart & Soul

                  All Campus & Community Chorale

                  PMO Specialties

                  None of the above




             (PMO7.1) Purdue Varsity Glee Club
                                                           Importance                                  Satisfaction
                                             1-                                         1-
                                                                              Decline                                     Decline
                                             Not                  5 - Don't             Not                   5 - Don't
                                                   2   3     4                  to            2    3     4                  to
                                              at                 Very Know               at                  Very Know
                                                                              Answer                                      Answer
                                             All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO7.2) Purduettes




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                                                   Importance                                  Satisfaction
                                     1-                                         1-
                                                                      Decline                                     Decline
                                     Not                  5 - Don't             Not                   5 - Don't
                                           2   3     4                  to            2    3     4                  to
                                      at                 Very Know               at                  Very Know
                                                                      Answer                                      Answer
                                     All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO7.3) Purdue Bells
                                                   Importance                                  Satisfaction
                                     1-                                         1-
                                                                      Decline                                     Decline
                                     Not                  5 - Don't             Not                   5 - Don't
                                           2   3     4                  to            2    3     4                  to
                                      at                 Very Know               at                  Very Know
                                                                      Answer                                      Answer
                                     All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO7.4) University Choir
                                                   Importance                                  Satisfaction
                                     1-                                         1-
                                                                      Decline                                     Decline
                                     Not                  5 - Don't             Not                   5 - Don't
                                           2   3     4                  to            2    3     4                  to
                                      at                 Very Know               at                  Very Know
                                                                      Answer                                      Answer
                                     All                                        All
              Select Importance &
              Satisfaction



             Comments?




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             (PMO7.5) Heart & Soul
                                                   Importance                                  Satisfaction
                                     1-                                         1-
                                                                      Decline                                     Decline
                                     Not                  5 - Don't             Not                   5 - Don't
                                           2   3     4                  to            2    3     4                  to
                                      at                 Very Know               at                  Very Know
                                                                      Answer                                      Answer
                                     All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO7.6) All Campus & Community Chorale
                                                   Importance                                  Satisfaction
                                     1-                                         1-
                                                                      Decline                                     Decline
                                     Not                  5 - Don't             Not                   5 - Don't
                                           2   3     4                  to            2    3     4                  to
                                      at                 Very Know               at                  Very Know
                                                                      Answer                                      Answer
                                     All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (PMO7.7) PMO Specialties
                                                   Importance                                  Satisfaction
                                     1-                                         1-
                                                                      Decline                                     Decline
                                     Not                  5 - Don't             Not                   5 - Don't
                                           2   3     4                  to            2    3     4                  to
                                      at                 Very Know               at                  Very Know
                                                                      Answer                                      Answer
                                     All                                        All
              Select Importance &
              Satisfaction



             Comments?




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           CCO


             (CC1) -Center for Career Opportunities (CCO)
             Have you participated in any of the following CCO services? (Check all that apply)
                  Career exploration/job search consultation

                  Career Programs (classes, presentations, workshops and special events)

                  Center for Career Opportunities website

                  Interviewing with employers on campus

                  None of the above




             (CC1.1) Career exploration/job search consultation


                                                                Importance                                  Satisfaction
                                             1-                                              1-
                                                                                   Decline                                     Decline
                                             Not                       5 - Don't             Not                   5 - Don't
                                                    2       3     4                  to            2    3     4                  to
                                              at                      Very Know               at                  Very Know
                                                                                   Answer                                      Answer
                                             All                                             All
              Select Importance &
              Satisfaction



             Comments?




             (CC1.2) Career Programs (classes, presentations, workshops and special events)

                                                                Importance                                  Satisfaction
                                             1-                                              1-
                                                                                   Decline                                     Decline
                                             Not                       5 - Don't             Not                   5 - Don't
                                                    2       3     4                  to            2    3     4                  to
                                              at                      Very Know               at                  Very Know
                                                                                   Answer                                      Answer
                                             All                                             All
              Select Importance &
              Satisfaction



             Comments?




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             (CC1.3) Center for Career Opportunities website
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (CC1.4) Interviewing with employers on campus

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (CC2) Would you feel comfortable seeking career assistance from the Center for Career
             Opportunities?
                  Yes

                  No




             Comments?




           GIP


             (GIP1) Getting Into Purdue


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             Admission application process
                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (GIP2) Admissions programs / campus visits
                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
              Select Importance &
              Satisfaction



             Have you experienced this?
                  Yes

                  No




             Comments?




             (GIP3) Admissions website
                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
              Select Importance &
              Satisfaction



             Have you used?




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             Yes

                   No




             Comments?




             (GIP4) Admissions communication (print and electronic)
                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
                Select Importance &
                Satisfaction



             Did you read?
                   Yes

                   No




             Comments?




           DS


             (DS1) Services offered by the Office of the Dean of Students

             Have you visited and/or used Dean of Students services?
             Examples: Counseling, Emergency loans, Withdrawals, Readmission, Conduct, Disability Center,
             Span Plan, Horizons, Testing, SAO, Get Involved, etc.
                   Yes

                   No




             (DS2) Counseling – Help for students with personal and/or academic problems

                                                    Importance                                  Satisfaction




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                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS3) Emergency Loans – Up to $400 for 30 days with no interest

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS4) Withdrawal Process – Assistance withdrawing from Purdue before the end of an
             academic term
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &




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                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS5) Readmission Process – Assistance with being readmitted to Purdue after having been
             put on academic drop status

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS6) Student Conduct Process – Addresses inappropriate student behavior to maintain a
             civil learning environment
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All




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                                                           Importance                                     Satisfaction
                                          1-                                              1-
                                                                              Decline                                        Decline
                                          Not                     5 - Don't               Not                    5 - Don't
                                                 2     3     4                  to               2    3     4                  to
                                           at                    Very Know                 at                   Very Know
                                                                              Answer                                         Answer
                                          All                                             All
              Select Importance &
              Satisfaction



             Have you participated in the student conduct process administered by the Office of Student Rights and Responsibilities?
             (Check only one of the following)
                  Complainant/Victim

                  Accused

                  Don't Know

                  Decline to Answer




             Comments?




             (DS7) Disability Resource Center– Provides assistance for students with disabilities

                                                           Importance                                     Satisfaction
                                          1-                                              1-
                                                                              Decline                                        Decline
                                          Not                     5 - Don't               Not                    5 - Don't
                                                 2     3     4                  to               2    3     4                  to
                                           at                    Very Know                 at                   Very Know
                                                                              Answer                                         Answer
                                          All                                             All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS8)Span Plan – Adult Student Services Program; assists and encourages adult students
             who have not taken a traditional path to higher education after high school
                                                           Importance                                     Satisfaction




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                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS9) HORIZONS – Provides special services and programs for low-income, first generation
             students

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS10) Testing – Special testing services outside class (advanced placement tests; career
             testing; and accommodated testing)
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All




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                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS11) Student Activities and Organizations (SAO) – Assists and advises student
             organizations

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS12) Get Involved – Web-based software for student organizations and student involvement
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All




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                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS13) SAO Leadership Programs – Facilitates leadership development by offering classes,
             retreats, and conferences

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (DS14) Boiler Volunteer Network – Provides community service programs, civic leadership
             development opportunities, and service-learning referrals
                                                  Importance                                  Satisfaction
                                    1-                               Decline   1-                                Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer




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                                            All                                          All
              Select Importance &
              Satisfaction



             Have you participated?
                  Yes

                  No




             Comments?




           25%


             Good job! You have completed about 25 percent of the survey. You have more to go to complete the survey and
             qualify for some great prizes!

             If you need a break simply close the web page and return later using your specific URL that was provided for this
             survey. But, if you’re ready to roll, click the Next button to continue.

                       Here’s a Survey Trivia Question:
                       How many years has Purdue conducted the Student Importance and Satisfaction Survey?

                        “If you said 6", you are correct.

                       Since starting the survey in 2003, data collected from the Student Importance and Satisfaction Survey is
                       taken seriously and used by departments to make adjustments to programs and in the delivery of services.
                       In all cases, student satisfaction is above average, and in most cases, student satisfaction is well above
                       average.” (see article )



           TGS


             (TGS1) Technical General Services

             myPurdue portal navigation and general service offerings

                                                            Importance                                  Satisfaction
                                           1-                                            1-
                                                                               Decline                                     Decline
                                           Not                     5 - Don't             Not                   5 - Don't
                                                  2    3      4                  to            2    3     4                  to
                                            at                    Very Know               at                  Very Know
                                                                               Answer                                      Answer
                                           All                                           All
              Select Importance &
              Satisfaction




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             Comments?




             (TGS2) Student Services Web site

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (TGS3) PurdueBoard announcements and communications
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




22 of 73                                                                                                           2010-04-16 1:55 PM
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           BO


             (BO1) Purdue Bands & Orchestra

             Have you visited, observed and/or used Purdue Bands & Orchestra?
                   Yes

                   No




             (BO2) The atmosphere of Purdue Band presence at athletic events - football, basketball and
             volleyball?
                                                              Importance                                        Satisfaction
                                        1-                                                      1-
                                                                                     Decline                                        Decline
                                        Not                             5 - Don't               Not                     5 - Don't
                                                  2       3       4                    to              2    3      4                  to
                                         at                            Very Know                 at                    Very Know
                                                                                     Answer                                         Answer
                                        All                                                     All
                Select Importance &
                Satisfaction



             Have you experienced this?
                   Yes

                   No




             Comments?




             (BO3) Free Concerts - Student jazz, concert bands, orchestra, etc.
                                                          Importance                                            Satisfaction
                                      1-                                                       1-
                                                                                   Decline                                          Decline
                                      Not                              5 - Don't               Not                      5 - Don't
                                              2       3       4                      to               2    3      4                   to
                                       at                             Very Know                 at                     Very Know
                                                                                   Answer                                           Answer
                                      All                                                      All
                Select Importance &
                Satisfaction



             Have you attended and/or participated in a concert?
                   Yes

                   No




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             Comments?




             (BO4) Music performance as an academic component of the university
                                                              Importance                                         Satisfaction
                                      1-                                                         1-
                                                                                     Decline                                         Decline
                                      Not                               5 - Don't                Not                     5 - Don't
                                              2       3        4                       to              2    3      4                   to
                                       at                              Very Know                  at                    Very Know
                                                                                     Answer                                          Answer
                                      All                                                        All
              Select Importance &
              Satisfaction



             Have you participated in an ensemble?
                  Yes

                  No




             Comments?




             (BO5) Quality Facilities
                                                               Importance                                        Satisfaction
                                        1-                                                       1-
                                                                                      Decline                                        Decline
                                        Not                              5 - Don't               Not                     5 - Don't
                                                  2       3        4                    to              2    3      4                  to
                                         at                             Very Know                 at                    Very Know
                                                                                      Answer                                         Answer
                                        All                                                      All
              Select Importance &
              Satisfaction



             Have you used Band/Orchestra facilities?
                  Yes

                  No




             Comments?




24 of 73                                                                                                                               2010-04-16 1:55 PM
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             (BO6) Music performance opportunities outside traditional offerings
                                                               Importance                                         Satisfaction
                                       1-                                                         1-
                                                                                      Decline                                         Decline
                                       Not                               5 - Don't                Not                     5 - Don't
                                               2       3        4                       to              2    3      4                   to
                                        at                              Very Know                  at                    Very Know
                                                                                      Answer                                          Answer
                                       All                                                        All
                Select Importance &
                Satisfaction



             If offered, would you participate?
                   Yes

                   No




             Comments?




           CV


             (CV1) Purdue Convocations
             Have you attended a Purdue Convocations performance?
                   Yes

                   No




             (CV2) Professional productions of music, theatre, and dance
                                                                Importance                                        Satisfaction
                                         1-                                                       1-
                                                                                       Decline                                        Decline
                                         Not                              5 - Don't               Not                     5 - Don't
                                                   2       3        4                    to              2    3      4                  to
                                          at                             Very Know                 at                    Very Know
                                                                                       Answer                                         Answer
                                         All                                                      All
                Select Importance &
                Satisfaction



             Have you experienced this?
                   Yes

                   No




             Comments?




25 of 73                                                                                                                                2010-04-16 1:55 PM
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             (CV3) How did you hear about the Convocations performance? (Check all that apply)
                   Brochure

                   TV

                   Radio

                   Newspaper

                   Class Assignment

                   Other (Please describe)




             Comments?




           RO


             (RO1) ROTC: Reserve Officers Training Corps
             Purdue ROTC programs on campus - valuable, visible, and active
                                                           Importance                                     Satisfaction
                                             1-                                           1-
                                                                              Decline                                        Decline
                                             Not                 5 - Don't                Not                    5 - Don't
                                                   2   3    4                   to              2     3     4                  to
                                              at                Very Know                  at                   Very Know
                                                                              Answer                                         Answer
                                             All                                          All
                Select Importance &
                Satisfaction



             Have you observed?
                   Yes

                   No




             Comments?




26 of 73                                                                                                                       2010-04-16 1:55 PM
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             (RO2) Purdue ROTC information is readily available

                                                  Importance                                     Satisfaction
                                    1-                                            1-
                                                                     Decline                                        Decline
                                    Not                  5 - Don't                Not                   5 - Don't
                                          2   3     4                  to               2    3     4                  to
                                     at                 Very Know                  at                  Very Know
                                                                     Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (RO3) Purdue ROTC scholarship and financial aid information is readily available
                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                  5 - Don't               Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                 Very Know                 at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (RO5) Are you a Purdue ROTC cadet or midshipman?
                  Yes

                  No




27 of 73                                                                                                               2010-04-16 1:55 PM
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             (RO6) Which Purdue ROTC are you affiliated with?
                  Air Force

                  Army

                  Navy/Marine Corps




             (RO6.1) Purdue ROTC
                                                              Importance                                        Satisfaction
                                       1-                                                       1-
                                                                                    Decline                                         Decline
                                       Not                              5 - Don't               Not                     5 - Don't
                                                 2       3        4                   to               2    3     4                   to
                                        at                             Very Know                 at                    Very Know
                                                                                    Answer                                          Answer
                                       All                                                      All
              Select Importance &
              Satisfaction



             Comments?




             (RO6.2) Purdue ROTC instruction/training
                                                              Importance                                        Satisfaction
                                       1-                                                       1-
                                                                                    Decline                                         Decline
                                       Not                              5 - Don't               Not                     5 - Don't
                                                 2       3        4                   to               2    3     4                   to
                                        at                             Very Know                 at                    Very Know
                                                                                    Answer                                          Answer
                                       All                                                      All
              Select Importance &
              Satisfaction



             Comments?




             (RO6.3) Quality Facilities
                                                             Importance                                         Satisfaction
                                      1-                                                        1-
                                                                                    Decline                                         Decline
                                      Not                              5 - Don't                Not                    5 - Don't
                                             2       3        4                       to              2     3     4                   to
                                      at                              Very Know                  at                   Very Know
                                                                                    Answer                                          Answer
                                      All                                                       All
              Select Importance &
              Satisfaction




28 of 73                                                                                                                              2010-04-16 1:55 PM
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             Comments?




           50%




           HS


             (HS1) Student Health Center (PUSH)
             Have you visited and/or used PUSH services?
                   Yes

                   No




             (HS2) Scheduling Appointments - such as availability and walk-in appointments

                                                    Importance                                      Satisfaction
                                      1-                                           1-
                                                                       Decline                                         Decline
                                      Not                  5 - Don't               Not                     5 - Don't
                                            2   3    4                   to               2    3      4                  to
                                       at                 Very Know                 at                    Very Know
                                                                       Answer                                          Answer
                                      All                                          All
                Select Importance &
                Satisfaction



             Have you used?
                   Yes

                   No




             Comments?




             (HS3) Healthcare Provider Visits - including illnesses, general medicine, physicals,
             sports/injuries, and women’s clinic
                                                    Importance                                      Satisfaction
                                      1-                                Decline     1-                                 Decline
                                      Not                  5 - Don't                Not                    5 - Don't
                                            2   3     4                   to              2     3     4                  to
                                       at                 Very Know                  at                   Very Know
                                                                        Answer                                         Answer




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                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HS4) Urgent Care - intensive services (such as, IVs, sutures, etc.) access to services after
             hours (nights and weekends), and injuries
                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3    4                    to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HS5) Allergy and Immunization Clinic - such as allergy shots, immunizations, travel
             counseling and vaccinations, and tuberculosis screening
                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                    at                  Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction




30 of 73                                                                                                               2010-04-16 1:55 PM
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             Have you used?
                  Yes

                  No




             Comments?




             (HS6) Laboratory and Radiology - such as blood draws, urinalyses, and x-rays

                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3    4                    to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HS7) Physical Therapy - such as evaluations for orthopedic conditions and injuries,
             therapeutic exercises, or equipment such as braces or crutches
                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




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             Comments?




             (HS8) Counseling & Psychological Services (CAPS) - such as counseling services, Crisis and
             on-call services, LD-ADHD assessments, and alcohol/drug education
                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HS9) Health Center Facilities - physical building, exam rooms, waiting areas, ease of access
             to building, and navigating through the building
                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




32 of 73                                                                                                              2010-04-16 1:55 PM
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             (HS10) Student Wellness - such as media campaigns regarding healthy behaviors, nutritional
             counseling, and condom distribution
                                                    Importance                                     Satisfaction
                                      1-                                           1-
                                                                       Decline                                        Decline
                                      Not                 5 - Don't                Not                    5 - Don't
                                            2   3    4                   to               2    3     4                  to
                                       at                Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                      All                                          All
                Select Importance &
                Satisfaction



             Have you used?
                   Yes

                   No




             Comments?




           PD


             (PD1) Purdue Police Department
             Services provided by the Police Department - collection of reports, accident investigations,
             extra patrols, etc.
                                                    Importance                                     Satisfaction
                                      1-                                           1-
                                                                       Decline                                        Decline
                                      Not                 5 - Don't                Not                    5 - Don't
                                            2   3    4                   to               2    3     4                  to
                                       at                Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                      All                                          All
                Select Importance &
                Satisfaction



             Have you used?
                   Yes

                   No




             Comments?




33 of 73                                                                                                                2010-04-16 1:55 PM
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             (PD2) Response time of Police Officers
                                                   Importance                                     Satisfaction
                                     1-                                           1-
                                                                      Decline                                        Decline
                                     Not                 5 - Don't                Not                    5 - Don't
                                           2   3    4                   to               2    3     4                  to
                                      at                Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                     All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (PD3) Visibility of Police Officers
                                                   Importance                                     Satisfaction
                                     1-                                           1-
                                                                      Decline                                        Decline
                                     Not                 5 - Don't                Not                    5 - Don't
                                           2   3    4                   to               2    3     4                  to
                                      at                Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                     All                                          All
              Select Importance &
              Satisfaction



             Have you seen?
                  Yes

                  No




             Comments?




             (PD4) Comfort in calling the police




34 of 73                                                                                                               2010-04-16 1:55 PM
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                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (PD5) Programs provided by the Purdue Police Department - Alcohol education, theft
             prevention, sexual assault prevention, etc.
                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




           R/RS


             (R1) Registration
             Registering for classes in myPurdue
                                                  Importance                                     Satisfaction




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                                    1-                                             1-
                                                                       Decline                                        Decline
                                    Not                   5 - Don't                Not                    5 - Don't
                                          2   3    4                     to               2    3     4                  to
                                     at                  Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                    All                                            All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (R2) Viewing Course Catalog in myPurdue
                                                  Importance                                       Satisfaction
                                    1-                                             1-
                                                                       Decline                                        Decline
                                    Not                   5 - Don't                Not                    5 - Don't
                                          2   3    4                     to               2    3     4                  to
                                     at                  Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                    All                                            All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (R3) Office of Registrar staff assistance
                                                  Importance                                       Satisfaction
                                    1-                                             1-
                                                                       Decline                                        Decline
                                    Not                   5 - Don't                Not                    5 - Don't
                                          2   3    4                     to               2    3     4                  to
                                     at                  Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                    All                                            All
              Select Importance &
              Satisfaction




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             Have you used?
                  Yes

                  No




             Comments?




             (R4) Dropping and adding classes
                                                   Importance                                     Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2    3    4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you dropped/added classes?
                  Yes

                  No




             Comments?




             (RS1) Registrar Services
             Degree Evaluation Record
                                                   Importance                                     Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2    3    4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction




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             Have you used?
                  Yes

                  No




             Comments?




             (RS2) Transcript processing

                                                       Importance                                     Satisfaction
                                      1-                                              1-
                                                                          Decline                                        Decline
                                      Not                    5 - Don't                Not                    5 - Don't
                                               2   3    4                   to               2    3     4                  to
                                       at                   Very Know                  at                   Very Know
                                                                          Answer                                         Answer
                                      All                                             All
              Select Importance &
              Satisfaction



             Have you requested transcripts?
                  Yes

                  No




             Comments?




             (RS3) Viewing of grades in myPurdue
                                                       Importance                                     Satisfaction
                                      1-                                              1-
                                                                          Decline                                        Decline
                                      Not                    5 - Don't                Not                    5 - Don't
                                               2   3    4                   to               2    3     4                  to
                                       at                   Very Know                  at                   Very Know
                                                                          Answer                                         Answer
                                      All                                             All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




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             Comments?




             (RS4) Enrollment certification services
                                                    Importance                                      Satisfaction
                                     1-                                             1-
                                                                        Decline                                        Decline
                                     Not                   5 - Don't                Not                    5 - Don't
                                           2    3    4                    to               2    3     4                  to
                                      at                  Very Know                  at                   Very Know
                                                                        Answer                                         Answer
                                     All                                            All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (RS5) Communication and guidance of Family Educational Rights and Privacy Act (FERPA)
                                                    Importance                                      Satisfaction
                                     1-                                             1-
                                                                        Decline                                        Decline
                                     Not                   5 - Don't                Not                    5 - Don't
                                           2    3    4                    to               2    3     4                  to
                                      at                  Very Know                  at                   Very Know
                                                                        Answer                                         Answer
                                     All                                            All
              Select Importance &
              Satisfaction



             Are you aware of FERPA and its provisions?
                  Yes

                  No




             Comments?




39 of 73                                                                                                                 2010-04-16 1:55 PM
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             (RS6) Final exam schedules
                                                    Importance                                     Satisfaction
                                      1-                                           1-
                                                                       Decline                                        Decline
                                      Not                 5 - Don't                Not                    5 - Don't
                                            2   3    4                   to               2    3     4                  to
                                       at                Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                      All                                          All
              Select Importance &
              Satisfaction



             Have you taken a final exam?
                  Yes

                  No




             Comments?




             (RS7) Reserving a room on campus
                                                    Importance                                     Satisfaction
                                      1-                                           1-
                                                                       Decline                                        Decline
                                      Not                 5 - Don't                Not                    5 - Don't
                                            2   3    4                   to               2    3     4                  to
                                       at                Very Know                  at                   Very Know
                                                                       Answer                                         Answer
                                      All                                          All
              Select Importance &
              Satisfaction



             Have you reserved a room?
                  Yes

                  No




             Comments?




           RSF


             (RSF1) Division of Recreational Sports
             Recreational facilities and programs in contributing to a student's college



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             experience

                                                                    Importance                                         Satisfaction
                                            1-                                                        1-
                                                                                           Decline                                         Decline
                                            Not                               5 - Don't               Not                      5 - Don't
                                                    2       3        4                       to              2    3      4                   to
                                             at                              Very Know                 at                     Very Know
                                                                                           Answer                                          Answer
                                            All                                                       All
              Select Importance &
              Satisfaction



             Comments?




             (RSF2) Have you used any of the following recreation facilities? (Check all that apply)
                  Gymnasiums (for basketball, volleyball, badminton, etc.)

                  Fitness Equipment (cardio equipment, free weights, weight machines)

                  Aquatic Center

                  Multi-Purpose Rooms (for fitness classes, martial arts, table tennis, etc.)

                  Indoor Soccer/Hockey Court

                  Racquetball/Squash/Wallyball Courts

                  Outdoor Playing Fields

                  Outdoor Sand Volleyball Courts

                  Outdoor Tennis Courts

                  Outdoor Basketball Courts

                  None of the above




             (RSF2.1) Gymnasiums
                                                                     Importance                                        Satisfaction
                                              1-                                                       1-
                                                                                            Decline                                        Decline
                                              Not                              5 - Don't               Not                     5 - Don't
                                                        2       3        4                    to              2    3      4                  to
                                               at                             Very Know                 at                    Very Know
                                                                                            Answer                                         Answer
                                              All                                                      All
              Select Importance &
              Satisfaction



             (RSF2.2) Please rate your level of satisfaction with fitness equipment

                                                                     Importance                                        Satisfaction




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                                      1-                                                        1-
                                                                                     Decline                                        Decline
                                      Not                               5 - Don't               Not                     5 - Don't
                                                2       3         4                    to              2    3      4                  to
                                       at                              Very Know                 at                    Very Know
                                                                                     Answer                                         Answer
                                      All                                                       All
              Select Importance &
              Satisfaction



             (RSF2.3) Aquatic Center

                                                            Importance                                          Satisfaction
                                    1-                                                         1-
                                                                                    Decline                                         Decline
                                    Not                                5 - Don't               Not                      5 - Don't
                                            2       3        4                        to              2    3      4                   to
                                     at                               Very Know                 at                     Very Know
                                                                                    Answer                                          Answer
                                    All                                                        All
              Select Importance &
              Satisfaction



             (RSF2.4) Multi-purpose rooms

                                                             Importance                                         Satisfaction
                                      1-                                                        1-
                                                                                     Decline                                        Decline
                                      Not                               5 - Don't               Not                     5 - Don't
                                                2       3         4                    to              2    3      4                  to
                                       at                              Very Know                 at                    Very Know
                                                                                     Answer                                         Answer
                                      All                                                       All
              Select Importance &
              Satisfaction



             (RSF2.5) Indoor soccer/hockey court

                                                            Importance                                          Satisfaction
                                    1-                                                         1-
                                                                                    Decline                                         Decline
                                    Not                                5 - Don't               Not                      5 - Don't
                                            2       3         4                       to              2    3      4                   to
                                     at                               Very Know                 at                     Very Know
                                                                                    Answer                                          Answer
                                    All                                                        All
              Select Importance &
              Satisfaction



             (RSF2.6) Racquetball/squash/wallyball courts

                                                            Importance                                          Satisfaction
                                    1-                                                          1-
                                                                                    Decline                                         Decline
                                    Not                                5 - Don't                Not                     5 - Don't
                                            2       3         4                       to              2    3      4                   to
                                     at                               Very Know                  at                    Very Know
                                                                                    Answer                                          Answer
                                    All                                                         All
              Select Importance &
              Satisfaction




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             (RSF2.7) Outdoor playing fields

                                                                      Importance                                         Satisfaction
                                             1-                                                         1-
                                                                                             Decline                                         Decline
                                             Not                                5 - Don't               Not                      5 - Don't
                                                      2       3        4                       to              2    3      4                   to
                                              at                               Very Know                 at                     Very Know
                                                                                             Answer                                          Answer
                                             All                                                        All
              Select Importance &
              Satisfaction



             (RSF2.8) Outdoor sand volleyball courts

                                                                       Importance                                        Satisfaction
                                                1-                                                       1-
                                                                                              Decline                                        Decline
                                                Not                              5 - Don't               Not                     5 - Don't
                                                          2       3        4                    to              2    3      4                  to
                                                 at                             Very Know                 at                    Very Know
                                                                                              Answer                                         Answer
                                                All                                                      All
              Select Importance &
              Satisfaction



             (RSF2.9) Outdoor tennis courts

                                                                      Importance                                         Satisfaction
                                              1-                                                         1-
                                                                                             Decline                                         Decline
                                              Not                               5 - Don't                Not                     5 - Don't
                                                      2       3         4                      to              2     3     4                   to
                                               at                              Very Know                  at                    Very Know
                                                                                             Answer                                          Answer
                                              All                                                        All
              Select Importance &
              Satisfaction



             (RSF2.10) Outdoor basketball courts

                                                                       Importance                                        Satisfaction
                                               1-                                                        1-
                                                                                              Decline                                        Decline
                                               Not                               5 - Don't               Not                     5 - Don't
                                                          2       3        4                    to              2    3      4                  to
                                                at                              Very Know                 at                    Very Know
                                                                                              Answer                                         Answer
                                               All                                                       All
              Select Importance &
              Satisfaction



             (RSF2.11) Why have you not used recreational facilities? (Check all that apply)
                  I am too busy

                  I am not interested in recreation

                  Facilities are too intimidating




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             Facilities are too crowded

                  Parking is challenging

                  Facilities I am interested in are inadequate (explain if desired)


                  Other




             (RSF2.12) Please provide additional comments on any recreation facilities.




             (RSF3) Have you participated in any of the following recreation programs? (Check all that
             apply)
                  Group Exercise or Learn To Play Fitness Classes

                  Intramural Sports

                  Club Sports

                  Learn To Swim

                  Boiler Challenge (low or high team challenge/ropes course)

                  Personal Training Services

                  I play sports or work out informally

                  None of the above




             (RSF3.1) Group Exercise or Learn to Play

                                                                    Importance                                        Satisfaction
                                             1-                                                        1-
                                                                                          Decline                                         Decline
                                             Not                              5 - Don't                Not                    5 - Don't
                                                       2       3        4                   to               2    3     4                   to
                                              at                             Very Know                  at                   Very Know
                                                                                          Answer                                          Answer
                                             All                                                       All
              Select Importance &
              Satisfaction



             (RSF3.2) Intramural Sports

                                                                   Importance                                         Satisfaction
                                           1-                                                         1-
                                                                                          Decline                                         Decline
                                           Not                               5 - Don't                Not                    5 - Don't
                                                   2       3        4                       to               2    3     4                   to
                                            at                              Very Know                  at                   Very Know
                                                                                          Answer                                          Answer
                                           All                                                        All
              Select Importance &




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                                                            Importance                                                    Satisfaction
                                    1-                                                             1-
                                                                                      Decline                                                     Decline
                                    Not                                   5 - Don't                Not                               5 - Don't
                                            2           3       4                       to                2       3         4                       to
                                     at                                  Very Know                  at                              Very Know
                                                                                      Answer                                                      Answer
                                    All                                                            All
              Satisfaction



             (RSF3.3) Club Sports

                                                                 Importance                                               Satisfaction
                                      1-                                                            1-
                                                                                         Decline                                                  Decline
                                      Not                                   5 - Don't               Not                              5 - Don't
                                                    2       3        4                     to             2       3          4                      to
                                      at                                   Very Know                 at                             Very Know
                                                                                         Answer                                                   Answer
                                      All                                                           All
              Select Importance &
              Satisfaction



             (RSF3.4) Learn to Swim

                                                                 Importance                                                Satisfaction
                                          1-                                                        1-
                                                                                         Decline                                                  Decline
                                          Not                               5 - Don't               Not                               5 - Don't
                                                    2       3        4                     to                 2       3         4                   to
                                           at                              Very Know                 at                              Very Know
                                                                                         Answer                                                   Answer
                                          All                                                       All
              Select Importance &
              Satisfaction



             (RSF3.5) Boiler Challenge

                                                                Importance                                                Satisfaction
                                     1-                                                            1-
                                                                                        Decline                                                   Decline
                                     Not                                  5 - Don't                Not                               5 - Don't
                                                2       3        4                        to              2       3         4                       to
                                      at                                 Very Know                  at                              Very Know
                                                                                        Answer                                                    Answer
                                     All                                                           All
              Select Importance &
              Satisfaction



             (RSF3.6) Personal Training Services

                                                                 Importance                                               Satisfaction
                                      1-                                                            1-
                                                                                         Decline                                                  Decline
                                      Not                                   5 - Don't               Not                              5 - Don't
                                                    2       3        4                     to             2       3          4                      to
                                      at                                   Very Know                 at                             Very Know
                                                                                         Answer                                                   Answer
                                      All                                                           All
              Select Importance &
              Satisfaction




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             (RSF3.7) Your ability to play sports or work out informally

                                                              Importance                                        Satisfaction
                                            1-                                                  1-
                                                                                    Decline                                        Decline
                                            Not                        5 - Don't                Not                    5 - Don't
                                                   2      3       4                   to              2     3     4                  to
                                             at                       Very Know                  at                   Very Know
                                                                                    Answer                                         Answer
                                            All                                                 All
              Select Importance &
              Satisfaction



             (RSF3.8) Why have you not participated in recreation programs? (Check all that apply)
                  I am too busy

                  Programs are not offered at convenient times

                  Programs are too expensive

                  Program quality is inadequate

                  My friends do not want to participate with me

                  Programs I am interested in are not available


                  Other




             (RSF3.9) Please provide additional comments on recreation programs.




             (RSF4) Please provide additional comments on the Division of Recreational Sports.




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           BS



             (BS1) Bursar Services
             Have you ever contacted the Bursar Office for assistance?
                   Yes

                   No




             (BS2) Which of the following Bursar services have you used (Check all that apply)
                   Phone

                   Email

                   Questions in the Bursar office

                   Questions at an event

                   Bursar Web site

                   Other (Please describe what other type of assistance was needed.)




             (BS2.1) Bursar - Phone
                                                              Importance                                      Satisfaction
                                              1-                                              1-
                                                                                   Decline                                       Decline
                                              Not                     5 - Don't               Not                    5 - Don't
                                                    2     3     4                    to              2    3     4                  to
                                               at                    Very Know                 at                   Very Know
                                                                                   Answer                                        Answer
                                              All                                             All
                Select Importance &
                Satisfaction



             Comments?




             (BS2.2) Bursar - Email
                                                              Importance                                      Satisfaction




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                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS2.3) Questions in the Bursar Office
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS2.4) Questions at an event
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS2.5) Bursar Web site
                                                  Importance                                  Satisfaction




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                                              1-                                          1-
                                                                                Decline                                     Decline
                                              Not                   5 - Don't             Not                   5 - Don't
                                                    2    3     4                  to            2    3     4                  to
                                               at                  Very Know               at                  Very Know
                                                                                Answer                                      Answer
                                              All                                         All
              Select Importance &
              Satisfaction



             Comments?




             (BS3) Ebill - look, content, etc.
                                                             Importance                                  Satisfaction
                                              1-                                          1-
                                                                                Decline                                     Decline
                                              Not                   5 - Don't             Not                   5 - Don't
                                                    2    3     4                  to            2    3     4                  to
                                               at                  Very Know               at                  Very Know
                                                                                Answer                                      Answer
                                              All                                         All
              Select Importance &
              Satisfaction



             Comments?




             (BS4) Which of the following methods of payment have you used most frequently? (Check all
             that apply)
                  Webcheck / portal payment

                  Credit card / portal payment

                  Bursar Drop Box

                  Teller window

                  Wire transfer

                  Payment made via campus or U.S. mail

                  None of the above




             (BS4.1) Webcheck / portal payment
                                                             Importance                                  Satisfaction
                                              1-                                          1-
                                                                                Decline                                     Decline
                                              Not                   5 - Don't             Not                   5 - Don't
                                                    2    3     4                  to            2    3     4                  to
                                               at                  Very Know               at                  Very Know
                                                                                Answer                                      Answer




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                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS4.2) Credit card / portal payment
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS4.3) Bursar Drop Box
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS4.4) Bursar Teller window
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All




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                                                    Importance                                  Satisfaction
                                    1-                                           1-
                                                                       Decline                                     Decline
                                    Not                    5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                     at                   Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Comments?




             (BS4.5) Bursar wire transfer
                                                    Importance                                  Satisfaction
                                    1-                                           1-
                                                                       Decline                                     Decline
                                    Not                    5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                     at                   Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Comments?




             (BS4.6) Payment made via campus or U.S. mail
                                                    Importance                                  Satisfaction
                                    1-                                           1-
                                                                       Decline                                     Decline
                                    Not                    5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                     at                   Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Comments?




             (BS5) Are there other payment methods not offered presently that you would use if available?
             (Check all that apply)
                  Pin debit




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                  VISA

                  Other


                  None




             (BS6) Select the installment plan payment method you have used (Check all that apply)
                  Regular 4-payment installment plan

                  Grad Staff Installment Plan

                  None of the above




             (BS6.1)Regular 4-payment installment plan
                                                              Importance                                  Satisfaction
                                                1-                                         1-
                                                                                 Decline                                     Decline
                                                Not                  5 - Don't             Not                   5 - Don't
                                                      2   3     4                  to            2    3     4                  to
                                                 at                 Very Know               at                  Very Know
                                                                                 Answer                                      Answer
                                                All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS6.2) Grad Staff Installment Plan
                                                              Importance                                  Satisfaction
                                                1-                                         1-
                                                                                 Decline                                     Decline
                                                Not                  5 - Don't             Not                   5 - Don't
                                                      2   3     4                  to            2    3     4                  to
                                                 at                 Very Know               at                  Very Know
                                                                                 Answer                                      Answer
                                                All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (BS7) Have you received refunds for financial aid or credit balances, and if so select methods
             in which you have received such funds. (Check all that apply)




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                  Direct Deposit of refund to your bank (ACH)

                  A check from Purdue University

                  Have not received refunds from Purdue University




             (BS7.1) Direct Deposit of refund to your bank (ACH)
                                                                Importance                                  Satisfaction
                                             1-                                              1-
                                                                                   Decline                                     Decline
                                             Not                       5 - Don't             Not                   5 - Don't
                                                    2     3       4                  to            2    3     4                  to
                                              at                      Very Know               at                  Very Know
                                                                                   Answer                                      Answer
                                             All                                             All
              Select Importance &
              Satisfaction



             Comments?




             (BS7.2) A check from Purdue University
                                                                Importance                                  Satisfaction
                                             1-                                              1-
                                                                                   Decline                                     Decline
                                             Not                       5 - Don't             Not                   5 - Don't
                                                    2     3       4                  to            2    3     4                  to
                                              at                      Very Know               at                  Very Know
                                                                                   Answer                                      Answer
                                             All                                             All
              Select Importance &
              Satisfaction



             Comments?




             (BS8) Card Services - Student ID Card, ease of obtaining
                                                                Importance                                  Satisfaction
                                             1-                                              1-
                                                                                   Decline                                     Decline
                                             Not                       5 - Don't             Not                   5 - Don't
                                                    2     3       4                  to            2    3     4                  to
                                              at                      Very Know               at                  Very Know
                                                                                   Answer                                      Answer
                                             All                                             All
              Select Importance &
              Satisfaction



             Comments?




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             (BS9) Card Services - Boiler Express Card
                                                      Importance                                  Satisfaction
                                      1-                                           1-
                                                                         Decline                                     Decline
                                      Not                    5 - Don't             Not                   5 - Don't
                                            2     3     4                  to            2    3     4                  to
                                       at                   Very Know               at                  Very Know
                                                                         Answer                                      Answer
                                      All                                          All
              Select Importance &
              Satisfaction



             Do you have a Boiler Express Card?
                  Yes

                  No




             Comments?




           HFS/PMU


             (HFS1) Housing and Food Services
             Have you ever applied for residence in Purdue Housing?
                  Yes

                  No




             (HFS2) University Residences
             Application and Assignment Communication Process

                                                      Importance                                  Satisfaction
                                      1-                                           1-
                                                                         Decline                                     Decline
                                      Not                    5 - Don't             Not                   5 - Don't
                                            2     3     4                  to            2    3     4                  to
                                       at                   Very Know               at                  Very Know
                                                                         Answer                                      Answer
                                      All                                          All
              Select Importance &
              Satisfaction



             Did you understand?




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             Yes

                   No




             Comments?




             (HFS3) University Residences
             Variety of Housing Options
                                                      Importance                                  Satisfaction
                                      1-                                           1-
                                                                         Decline                                     Decline
                                      Not                    5 - Don't             Not                   5 - Don't
                                              2   3     4                  to            2    3     4                  to
                                       at                   Very Know               at                  Very Know
                                                                         Answer                                      Answer
                                      All                                          All
              Select Importance &
              Satisfaction



             Comments?




             (HFS4) University Residences
             Environment Conducive to Academic Success
                                                      Importance                                  Satisfaction
                                      1-                                           1-
                                                                         Decline                                     Decline
                                      Not                    5 - Don't             Not                   5 - Don't
                                              2   3     4                  to            2    3     4                  to
                                       at                   Very Know               at                  Very Know
                                                                         Answer                                      Answer
                                      All                                          All
              Select Importance &
              Satisfaction



             Have you used the study areas?
                   Yes

                   No




             Comments?




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             (HFS5) University Residences
             Inclusive Community Supporting Social Interaction


                                                      Importance                                  Satisfaction
                                       1-                                          1-
                                                                         Decline                                     Decline
                                       Not                   5 - Don't             Not                   5 - Don't
                                             2    3     4                  to            2    3     4                  to
                                        at                  Very Know               at                  Very Know
                                                                         Answer                                      Answer
                                       All                                         All
              Select Importance &
              Satisfaction



             Have you interacted socially with other members of your community?
                  Yes

                  No




             Comments?




             (HFS6) University Residences
             Resident Assistants' Guidance and Support

                                                      Importance                                  Satisfaction
                                       1-                                          1-
                                                                         Decline                                     Decline
                                       Not                   5 - Don't             Not                   5 - Don't
                                             2    3     4                  to            2    3     4                  to
                                        at                  Very Know               at                  Very Know
                                                                         Answer                                      Answer
                                       All                                         All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HFS7) University Residences



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             Programs Offered within the Residence Halls - provided by RAs, Hall Clubs, Faculty Fellows

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you attended?
                  Yes

                  No




             Comments?




             (HFS8) University Residences
             Student Conduct Process - manner of addressing inappropriate resident conduct

                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HFS9) University Residences
             Variety of Dining Options—Traditional, On the Go, Retail Operations
                                                  Importance                                  Satisfaction




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                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HFS10) University Residences
             Multiple Locations and Differing Menus of the Dinning Courts
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (HFS11) University Residences
             Student Employment Opportunities
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All




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                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (PMU1) Housing and Food Services
             Purdue Memorial Union
             Variety of Dining Options Offered
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (PMU2) Purdue Memorial Union
             Programs Offered by the Purdue Student Union Board- Flicks at Fowler, Family Day,
             Homecoming, etc.
                                                  Importance                                  Satisfaction




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                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you attended?
                  Yes

                  No




             Comments?




             (PMU3) Purdue Memorial Union
             Community / Lounge Spaces
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (PMU4) Purdue Memorial Union
             Student Employment Opportunities
                                                  Importance                                  Satisfaction
                                    1-                                         1-
                                                                     Decline                                     Decline
                                    Not                  5 - Don't             Not                   5 - Don't
                                          2   3     4                  to            2    3     4                  to
                                     at                 Very Know               at                  Very Know
                                                                     Answer                                      Answer
                                    All                                        All




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                                                                Importance                                    Satisfaction
                                               1-                                             1-
                                                                                   Decline                                       Decline
                                               Not                     5 - Don't              Not                    5 - Don't
                                                       2    3     4                  to              2    3     4                  to
                                                at                    Very Know                at                   Very Know
                                                                                   Answer                                        Answer
                                               All                                            All
                Select Importance &
                Satisfaction



             Have you used?
                   Yes

                   No




             Comments?




           FA


             (FA1) Financial Aid
             Have you ever applied for financial aid at Purdue or contacted the DFA for assistance with
             financial aid?
                   Yes

                   No




             (FA2) Which of the following Financial Aid services have you used (Check all that apply)
                   Counseling by phone

                   Counseling by email

                   Counseling in the Financial Aid office

                   Counseling at an event (STAR, Day on Campus, Purdue’s For Me, etc.)

                   Consulting Division of Financial Aid website and/or FAQ's

                   Other (Please describe what other type of assistance was needed.)




             (FA3) Was your Financial Aid question(s) resolved to your satisfaction on your first attempt?
                   Yes

                   No




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             (FA3.1) Since your Financial Aid question(s) were not resolved on your first attempt, how
             many additional encounters were required to resolve the problem?
                  1

                  2

                  3

                  4

                  5 or more




             Comments?




             (FA4) What was the nature of your need for contacting Financial Aid? (Check all that apply)
                  I needed help filing the FAFSA

                  I was selected for FAFSA verification and needed further information regarding which documents to submit

                  I wanted to determine my aid eligibility

                  I needed help finding or accepting my financial aid on myPurdue

                  I wanted to learn more about the grants and scholarships I was awarded

                  I wanted to learn more about student loans (what’s available, rates and terms, how to apply, etc.)

                  I had a problem that I needed resolved

                  I or a member of my family had a special circumstance that was not reflected on the FAFSA that I wanted to discuss with a
                  counselor

                  I wanted to know when my excess funds would be available

                  I inquired about scholarship availability

                  Other




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             (FA5) Which of the choices below represents the best way for DFA to communicate financial
             aid information to you
                  Email from facontact@purdue.edu

                  A letter sent via U. S. or campus mail

                  Information made available through the myPurdue website

                  Information made available on the DFA website

                  Financial aid counseling at events (STAR, Day on Campus, Purdue’s For Me, etc)

                  Other




             (FA6) Please indicate which type(s) of gift aid you receive. (Check all that apply)
                  Federal and/or State grants

                  Grants or scholarships awarded to you from the Division of Financial Aid at Purdue

                  Grants or scholarships awarded to you from the Office of Admissions or your College

                  Scholarship awarded to you from a private donor not associated with the University

                  None of the above




             (FA7) What types of self-help aid have you utilized? (Check all that apply)
                  Federal Stafford Loan

                  Federal Parent PLUS or Grad PLUS Loan

                  Purdue/Perkins Loan

                  Private Student Loan

                  Federal Work Study

                  None of the above




             (FA7.1) The process of accepting Federal Stafford Loan
                                                               Importance                                       Satisfaction
                                              1-                                                 1-
                                                                                    Decline                                        Decline
                                              Not                      5 - Don't                 Not                   5 - Don't
                                                      2    3      4                   to                2   3     4                  to
                                               at                     Very Know                   at                  Very Know
                                                                                    Answer                                         Answer
                                              All                                                All
              Select Importance &
              Satisfaction



             Comments?




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             (FA7.2) The process of accepting Federal Parent PLUS or Grad PLUS Loan
                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (FA8) Notification of financial aid eligibility

                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
              Select Importance &
              Satisfaction



             Comments?




             (FA9) Division of Financial Aid website
                                                    Importance                                  Satisfaction
                                      1-                                         1-
                                                                       Decline                                     Decline
                                      Not                  5 - Don't             Not                   5 - Don't
                                            2   3     4                  to            2    3     4                  to
                                       at                 Very Know               at                  Very Know
                                                                       Answer                                      Answer
                                      All                                        All
              Select Importance &
              Satisfaction



             Comments?




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             (FA10) If you have visited the Division of Financial Aid website, please indicate what type of
             information were you seeking. (Check all that apply)
                   How to apply for aid

                   How/when is aid disbursed

                   Summer aid availability/application

                   Scholarship and grant availability/application

                   Loan availability/application

                   Aid policies and procedures

                   Cost of attendance

                   Common forms

                   DFA contact information

                   Student employment information

                   I have not visited the DFA website

                   Other




           GS


             (GS1) Graduate School
             Are you a Purdue University Graduate Student?
                   Yes

                   No




             (GS2) Recruitment Services - communications, Web pages, or other resources/services

                                                               Importance                                        Satisfaction
                                             1-                                                  1-
                                                                                     Decline                                        Decline
                                             Not                         5 - Don't               Not                    5 - Don't
                                                    2      3        4                  to               2    3     4                  to
                                              at                        Very Know                 at                   Very Know
                                                                                     Answer                                         Answer
                                             All                                                 All
                Select Importance &
                Satisfaction



             Were the services helpful?




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             Yes

                   No




             Comments?




             (GS3) Graduate School Online Application - electronic process for submitting applications,
             viewing admission decisions, and submitting enrollment decisions
                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3    4                    to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Comments?




             (GS4) Graduate School Admissions (Young Hall, Room 170) - services and questions
             regarding conditions, testing, applications, and other admissions-related issues

                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                   Yes

                   No




             Comments?




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             (GS5) Convocation for New Graduate Students
                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                    at                  Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Did you attend?
                  Yes

                  No




             Comments?




             (GS6) Funding - resources and services connected to funding opportunities (fellowships,
             assistantships, and grants)

                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3    4                    to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS7) Professional Development - professional development workshops, consultation, and
             courses

                                                  Importance                                      Satisfaction




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                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS8) Responsible Conduct of Research - online resources, workshops, and other offerings

                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS9) Multicultural Programs - mentoring and networking opportunities, seminars and social
             activities, and diversity programs

                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All




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                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS10) Interdisciplinary Graduate Programs - interdisciplinary research opportunities
                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS11) Graduate School Ombudsman/Peer Ombudsman Services - referrals, options, and
             resources addressing a range of graduate student concerns

                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3    4                    to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All




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                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3    4                    to              2     3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS12) Graduate School Student Records (Young Hall, Room 170) - services and questions
             regarding electronic plans of study, examinations, registration, and graduation

                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer
                                    All                                           All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS13) Thesis Formatting and Deposit Workshops

                                                  Importance                                      Satisfaction
                                    1-                                            1-
                                                                      Decline                                        Decline
                                    Not                  5 - Don't                Not                    5 - Don't
                                          2   3     4                   to               2    3     4                  to
                                     at                 Very Know                  at                   Very Know
                                                                      Answer                                         Answer




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                                    All                                          All
              Select Importance &
              Satisfaction



             Have you attended?
                  Yes

                  No




             Comments?




             (GS14) Graduate School Thesis/Dissertation (Young Hall, Room 170) - questions and services
             regarding electronic submission and appointments for final deposit

                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction



             Have you used?
                  Yes

                  No




             Comments?




             (GS15) Graduate School Web Site
                                                  Importance                                     Satisfaction
                                    1-                                           1-
                                                                     Decline                                        Decline
                                    Not                 5 - Don't                Not                    5 - Don't
                                          2   3    4                   to               2    3     4                  to
                                     at                Very Know                  at                   Very Know
                                                                     Answer                                         Answer
                                    All                                          All
              Select Importance &
              Satisfaction




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             Have you used?
                  Yes

                  No




             Comments?




           End of Survey


             What services for students, if any, are not provided but are needed? Please provide any
             additional comments you have.




                  Yes

                  No




             Full Legal Name:




             E-mail address:




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             Student Services will publish the 2010 Survey results in August 2010.




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