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									                        Surlingham Lodge Holiday Cottages
                                  Booking Form
                       (Please read our terms and conditions before completing this booking form.)

Provisional bookings taken over the phone are only held for 7days. To secure your booking please return the
completed form below with your cheque by post. Written confirmation of your booking, directions to us and key
arrangements will be sent on receipt of deposit / full payment and booking form.


Hirers details
Title: Mr - Mrs - Ms - Miss (delete as applicable)

First name __________________

Last Name __________________

Address      _______________________________________________________________

Town        __________________

Post Code __________________

County     ___________________

Country ___________________

Home Tel___________________                          Mobile Tel__________________

Email     _______________________________________

Name of additional members                             Over 18?                 Age if under 18
of party:                                                Tick

1_________________________________                      ____                   ___________
2_________________________________                      ____                   ___________
3_________________________________                      ____                   ___________
4_________________________________                      ____                   ___________
5_________________________________                      ____                   ___________


Do you require further equipment for your stay?

   1.    Child’s cot   ________________
   2.    Child’s bed   ________________
   3.    Highchair     ________________
   4.    Other         ________________
Accommodation required*:

Studio Suite ___________      Garden Suite___________

*subject to availability



Desired booking dates:
From 4.00pm on Day_____________ Date______________ Month______________ Year___________

To 10.00am on      Day_____________ Date______________ Month______________ Year___________

Payment:

Agreed Rental Charge                                           £ _________________

Deposit of 25% (or total if Booking is within 1 month)         £ _________________

Security Deposit (refundable within 10 days of Departure)             £           100 . 00



25% Deposit / Full payment enclosed (delete as applicable) - Cheque Amount £_________

Cheques (UK Sterling only) should be made payable to: ROEL Properties

Post to: Surlingham Lodge, Surlingham, Norwich, Norfolk, NR14 7DE

How did you find us? __________________________


I am over 18 years of age. I have read the booking terms and condition for holidays at
Surlingham Lodge Holiday Cottages and agree to abide by them.



Signature of Hirer: _____________________



Dated _______________________________
                  Surlingham Lodge Holiday Cottages
                             Booking Terms and Conditions

1.For bookings made more than one month before arrival, a deposit of 25% of the rental set
out in the booking form is payable, with the balance being due one month before the arrival
date. For bookings made on or within one month of arrival, the total amount is payable on
booking. Your booking (including provisional bookings made by telephone/email) will not
become effective until we have received our booking form, correctly completed and signed,
together with the relevant payment due and until we have confirmed the booking to you in
writing. We reserve the right to refuse any booking request.

2. The property is not available before 4pm on the first day of your holiday shown on the
booking form and must be vacated by 10am on the last day. Without our prior agreement,
only the members of your party shown on the booking form may occupy the property. The
property may not be occupied by a greater number of people than the maximum occupancy
notified to you.

3. We provide all linen and bath towels, including beach towels on request.

4. If a cot and/or highchair is requested, it will be for your use at your own risk.

5. Surlingham Lodge Holiday Cottages consist of ground floor accommodation, suitable for
both young children and older guests. We will use our best endeavors to accommodate all
guests and ask that you inform us of any special needs at the time of booking.

6. We are anxious to maintain the standards at Surlingham Lodge Holiday Cottages for all our
guests.
You are requested to leave the property clean and in good order. We reserve the right to
charge for any additional cleaning services over and above those required for our normal
service level.

7. We charge a security deposit of £100.00 payable with the balance one month prior to
arrival. The person first named on the booking form will be responsible for any damage,
breakages or losses caused by your party. The cost of any necessary replacement or repair will
be deducted from the security deposit and the balance returned to you within 10 days after
departure. Any costs in excess of £100.00 will be invoiced to you at the same time for
immediate payment. Lost keys will be charged for at £ 5.00 per key.

8. The person first named on the booking form is responsible for the safety and security of
your party, vehicles and belongings. We shall not be liable to you or any member of your party
for any accident injury or illness of any person or any loss of or damage to any property
however caused. Nothing in these booking conditions affects your statutory rights.

9. We reserve the right of entry to the property at all reasonable times for purposes of
inspection or to carry out any necessary repairs or maintenance.

10. We reserve the right to refuse or cancel any booking in the unlikely event of the property
becoming unavailable through flood, fire, unexpected maintenance or any other event outside
of our control, subject to a full refund of all monies paid. We shall be under no other liability if
such cancellation occurs.

11. We reserve the right to repossess the property without notice or compensation where
damage has occurred or in the opinion of the owner is likely to be caused by the hirer.

12. Should you cancel your booking for any reason, notification must be given to us in writing.
Deposits are non refundable. A further charge of 25% of the total booking amount is payable
for cancellations made within one month of the arrival date. Please ensure that you have
adequate holiday insurance cover as you are responsible for this payment.

13. In the event of any unresolved dispute between the parties it shall be referred to the
jurisdiction of the English Courts and shall be governed by English Law.


14.Children must be supervised at all times whist on site due to play equipment, pond,
bbq.etc.

15. Surlingham Lodge Holiday Cottages are a Non Smoking venue. Unfortunately we are unable to
accept Pets



                                         Robin and Elena

								
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