“Epro v2.0” • Liebert‟s “ePROCUREMENT v2” is now playing on a desktop near you!! Navigate the slides your favorite way- the 3 methods used here are: (choose your method, either “Pg Dn / Pg Up” or your mouse scroll wheel. There are also hyperlinks to click on (?) [return] The new LIEBERT Epro 2 website is user friendly and indestructible, so we encourage you to go on in and just check things out. About your browser: Internet Exporer v7.0 (recommended) About your browser: Internet Exporer v7.0 (recommended) “tabs” feature of IE7 This is a screen shot of a page in the new ePRO2 supplier portal, using the latest version of Internet Explorer f rom MicroSof t [ IE V7.0] One new f eature is “tabs”, which allows multiple pages within one instance of the browser. The blue circle is worth a look: it “twirls” when the webpage is “thinking”. This f eature alone eliminates most conf usion when wondering about your latest “click” (did it take? Is it doing something?). If it is spinning, the browser is “thinking”. If it is not spinning, the browser either is done thinking, or your click f ailed. THE NEW LIEBERT SUPPLIER PORTAL WORKS BEST WITH V.7 of Internet Explorer; it will work with V.6 also, but you will miss the TABS f eature. Liebert‟s “Epro2” is now playing on a desktop near you!! 1. Liebert has completely revamped its “e-procurement supplier portal” , to improve the content and workflow of Purchase Order and Supplier management. We call it Liebert Epro2. 2. This new site is ready for prime time- you can begin using it at your discretion; the old site (supply.liebert.com) will be available for a few weeks, after which it will be dismantled (planned for mid - October. (http://eprocurement.liebert.com). 3. HOW TO USE THE SUPPLIER PORTAL: please review the site tools and coordinate with your Liebert contact for the most compatible way to use the site. Most supplier at minimum will Acknoweldge and Confirm Liebert PO‟s and often (not always) use Webnotes to update PO status‟. 4. HOW TO USE this file:This PowerPoint tutorial is NOT a substitute for dilligent discovery** or lack of knowledge of basic internet browsing or competance with email or spreadsheets. If you need assistance with more fundamental operations and concepts, we‟ll be happy to help you as best we can. Send us an email with your question (include your phone and we‟ll call you). (** learn by doing: we have tried to make the site user friendly enough that most will be able to figure things out quickly with no assistance) 5. The following Power Point attempts to summarize new, as well as revised, features and tools, and also reminds some basic “best practices”. 6. NEW IDEAS AND FEATURES: The website has been designed to be “obvious” and “intuitive”, without being too redundant or clever. Again, improvements can be made and your ideas are solicited….if you have a comment or suggestion, please share it. Send to: email@example.com 7. MISTAKES: Alas, we have constructed this PowerPoint file as carefully as practical, but sharp eyed users will undoubtedly find stuff to correct; again we solicit your input and are greatful if you take the time to correct us, either with this tutorial- or with the website itself! New Epro2 Features • SUPPLIER STATISTICS: Each Vendor number now can be queried f or a „statistics‟ page, using the menu. This page is designed f or a quick thumbnail status review of the supplier, showing open orders, invoices, pref erred parts list, and outstanding tasks (returns, ECN.s , etc) • PO ACKNOWLEDGEMENT (header): Suppliers MUST acknowledge PO header upon 1st viewing of PO; once opened f or viewing, a PO header cannot be closed until an acknowledgment has been posted and submitted • PO CONFIRMATION (each line): as bef ore, each PO line gets CONFIRMED by a checkbox…which tells Liebert that supplier is agreeing to the terms of the PO in general, and to the details of the line in particular. • PO LOOK UP: entering the PO number gets the Vendor and a quick view (TIF) of the PO graphic (nothing like this on old site) • PARTS DATA LIST: view and download a complete list of active parts f or any supplier, with improved content; supplier can now „see‟ their prices and leadtimes as stored in L.E.S, as well as the assigned SM and MAS (along with their contact inf o), and even t he Mf r‟s and Mf r Part No!! Suppliers can see/download this too (only f or THEIR parts that they are listed in L.E.S. as pref erred Vendor) • WEBNOTE entry: Is now automatically „TAG‟D)users no longer need to „sign / date‟ their PO line comments; it is done f or you when you „save/close‟ the WEBNOTE box. • CHANGE/SELECT SUPPLIER “DROP-DOWN” LIST: f or Liebert suppliers who have more than one “alias” in Liebert system, all Vendor numbers can now be view in the „drop down‟ box at top of screen (right under your name) No more chasing down Supplier Ven. • Email CHANGE audits Setting „yes‟ to PO change audit emails is now done thru “your settings” def ault. This is a change f rom previous site, where you had to ask f or a conf irming „change audit‟ email each time • Session Expire: your session will time-out f or non use, counting down f rom 20 minutes, and bottom lef t of browser window shows time remaining. Your session time clock restarts to 20 minutes everytime you do something to the site (a “hit”) as in clicking or submitting. • SUPPLIER PERFORMANCE- selectable “ALL SUPPLIERS” and “ALL PLANTS”: this query is now available by setting the f ilters accordingly. It rolls up the various months and plants into one big page..so the viewer can see the big picture f or all supp lier at a PLANT level, or choose to see (via f ilters) a rolling 12 months worth of supplier perf ormance rankings. • PO line $$ value is extended amount (price x qty), not the “used to be „each piece‟. New Epro2 Pages • PO Header Summary List: displays Open Orders, each on a line, for a „compressed‟ view of open orders; important features are columns for “Acknowledged” and count of “Unconfirmed lines”. • PO line list: showing a legacy view of Open Order data, arrayed by Liebert pt no • SUPPLIER STATISTICS: Each Vendor number now can be queried for a „statistics‟ page, using the menu. This page is designed for a quick thumbnail status review of the supplier, showing open orders, invoices, preferred parts list, and outstanding tasks (returns, ECN.s , etc). • PO LOOK UP: entering the PO number gets the Vendor and a quick view (TIF) of the PO graphic (nothing like this on old site) • PARTS DATA LIST: view and download a complete list of active parts for any supplier, with improved content; supplier can now „see‟ their prices and leadtimes as stored in L.E.S, as well as the assigned SM and MAS (along with their contact info), and even the Mfr‟s and Mfr Part No!! Suppliers can see/download this too (only for THEIR parts that they are listed in L.E.S. as preferred Vendor) • SUPPLIER PERFORMANCE- filter now also can be set for universal data, I.E., “ALL SUPPLIERS” and “ALL PLANTS”: this query is now available by setting the filters accordingly. It rolls up the various months and plants into one big page..so the viewer can see the big picture for all supplier at a PLANT level, or choose to see (via filters) a rolling 12 months worth of supplier performance rankings. ePRO2 features (Existing-revised) • Format of pages is improved and conf orms to ENP web standards; many will be almost identical to old site, but new “look”. • Website page Coding used was changed f rom .ASP to .NET- again, to conf orm to ENP standards. (this required a total re-write of the whole ePRO site, and will explain why there is still much content layout f rom the old site, but with new f ormat.) • MENU is simplif ied and more intuitive; HOME; LINKS; PURCHASE ORDERS; SUPPLIERS; INFORMATION. • E-mail links are now icons (yellow envelopes) • PO line item listing: This is simply a dumbed-down version of the legacy Open Order screen; this screen retained mainly f or use of Liebert MAS group during sytem planning reviews. The def ault order of sort is BY LBRT PART NUMBER (columns sorting not avail able, but there is basic f iltering of the view. • CONFIRMING PO‟S (PO line level status): The „conf irming‟ status of a PO is now def ined to be (-only) at the PO line item level. When the PO line is checked “conf irmed”, Liebert assumes supplier is indicating that the key „line item‟ metrics are agreed to and supplier commits in good f aith to delivery and price and part identity along with the general terms and conditions of the PO. (i.e., conf irm „trumps‟ acknowledgment !!) • Improved logic on handling PO header and line status: “acknowledgements” and “conf irmings”: PO‟s are now managed at the header level with a “supplier acknowledgment”, and at the line level with a “supplier conf irmation”. This should end once and f or a ll the conf usion between acknowledgments and conf irmations. Also should allow quick audit of PO status by all users. • CHANGE SUPPLIER (a.k.a, select a new V#):--this is now simpler f or supplier. There is a „drop -down box where the supplier can “see” their V#‟s (Liebert associates multiple vendor no‟s f or a suppier with that supplier‟s common DUNS number (applies only to su ppliers with more than one vendor ID in Liebert‟s mainf rame). • Webnotes: character count up f rom 160 to 500; should allow webnote creation in whole sentences now instead of cryptics, and more likely to capture a whole dialog exchange. (this unf ortunately is a limitation of our mainf rame sof tware, not our website) • Email “audit” copies to yourself ; old way- had to tag each SUBMIT to request a copy of email….new way: set as a user default • LATE PO logic: now compares recpt date to EVAL DATE! • Line item cost: is now extended (was the “each” price in old view); if you want UOM pricing, it is in the little eyeglass icon, along with some other part metadata shown (hover over the icon to see the detail). • The DOC VAULT (on home page) is more intuitive layout; this takes you to –f or example- the NEW SUPPLIER FORM Sets, etc • EVAL DATE is now visible to supplier (read only, just like the REQ DATE); and as bef ore, supplier can update only DOCK date. Key elements of a Liebert PO • Header: includes information that applies to ALL lines on the PO, including the „Supplier Acknowledgment‟ flag (text box) (see actual PO image for more….) • Sub-header: displays contact and boilerplate info (see actual PO image for more….) • Body / Line Items: metrics unique to the item being ordered; examples include: – Flag (check box) for supplier confirmation (read more….) – Liebert and supplier part number (read more….) – Quantity of items (read more….) – Dock date (due on Liebert‟s dock) (read more….) – Drawing and revision level of part (read more….) – Line amount in $$‟s (from the LES 1 ea price x qty) (read more….) • Footer: amount total in $$ (sum of “amounts” plus any added header costs) (read more) • WebNotes : short cryptic text informing status or issues pertaining to specific line, regarding the qty or specificatin or inventory / shipping status, etc. Can be entered by either Liebert or Supplier, and is now automatically „stamped‟ with name and time of SUBMIT action (to answer WHO and WHEN was the note done). Jump to next topic… PO layout discussion: HEADER Back to Key Elements of PO slide… PO NUMBER / DATE today / DATE opened/ Vendor # BILL TO: this comes from OTHER meta-data: SHIP TO: this is L.E.S. plant default, and the various YOUR ACKN NUMBER is for mainframe again, and comes addresses for Liebert SHIP TO supplier to enter content online in INSTRUCTIONS: this refers from plant default under are stored in LES under VIEW / SUMBIT CHANGES. to the supplier, often by the B00000001 in UPDADDR, B00000001 in UPDADDR.. TERMS: comes from the A/P LES cust svc persons name, and and the various addresses record default for V00008300. is stored in suppliers V for Liebert SHIP TO are DELIVER terms: set as a PO record in UPDADDR, in this case X1 or B address for stored in LES with their own header default in UPDVENPO ON V00008300 has been unique alias. V00008300. modified to read as this box SHIP VIA: link to Logistics PDF guide on preferred shippers for shows This default is set at inbound traffic. the MODPOHDX command on the vendor number. (this FREIGHT: is set in UPDVENPO field is the old “mail to” as vendor level default [can be address, made obsolete by overwritten during ADDPOHDR or MODPOHDR] our faxPO and Epo options) Back to Key Elements of PO layout discussion: sub-header PO slide… PO sub Header: This data is hardwired at the LES level, or by the FAX graphic engine. Contact info (names etc) come from the LES record for the supplier and/or the part. In most cases where there is more than one MAS involved, that info is taken from the very first part, and the rest of the parts may or may not be that MAS. (LES constraint) PO layout discussion: line item (Body) Back to Key Elements of PO “LINE ITEM(s)” BODY [this PO is for 12 lines]: This is the „line PO slide… item content‟ of the PO, where Liebert spells out what is wanted and when. The detail is taken from LES records, and the only variables are QUANTITY and DATES. All else is fixed on this site (price, dwg reference, UOM, description) and comes from LES, based on the Liebert part number. The direct „system‟ input from suppliers is CONFIRMED and DOCK DATE. All other changes must derive from Liebert (the MAS). [note: when comparing this GRAPHIC view of a PO to the online “open order” view, if there is any item(s) that are satisfied (completely recvd), those will show on the graphic, but NOT on the VIEW.] PO layout discussion: footer Back to Key Elements of PO slide… PO FOOTER: $40,285.46 is the total amount for this PO; this is the sum of line amounts, PLUS (generally confined to non-stock PO‟s) any amount(s) from MODPOHDX,UPDPOITP,UPDPOITX (misc items such as tax, setup, freight, tooling, etc etc.) that might be tacked onto the PO. PO layout discussion: WebNotes Back to Key Elements of PO slide… WebNote(s) These work as bef ore on old site, which is to say you can add a webnote to any PO line. There are two enhancements to know about: f irst  is the increased character capacity (up f rom 160 to 475 !!) characters… (you don‟t have to be quite as cryptic now), and  with every SUBMIT action, a tag is appended with your name and date/time of entry (you don‟t‟ have to „initial‟ the note now). You access this f eature by using VIEW in the PO Header Summary pages, and click on EDIT under column WEBnote. Liebert “Epro2” QuickStart Using the Open Order log • The next series of slides will –hopefully- orient you and get you comfortable with the new layout of Liebert‟s new supplier portal “Epro 2” by leading you thru the OPEN ORDER MANAGEMENT screens. It is not intended to be a comprehensive „how to do everything” knowledge-base. It is assumed that once the user is schooled on a few basic tasks, the rest of the site‟s features and tools will be intutive enough to be easily discovered and used. If you are willing, you may go directly to the new site and begin teaching yourself, and bypass this „QuickStart‟. • Navigate the slides your favorite way- the 3 methods used here are: (choose your method, either “Pg Dn / Pg Up” or your mouse scroll wheel. There are also hyperlinks to click on (?) [return] The new LIEBERT Epro 2 website is user friendly and indestructible, so we encourage you to go on in and just check things out. • THE SUBMIT BUTTON: CAUTION-DO NOT hit any SUBMIT BUTTON unless you intend to send an update our mainframe open order database!! THIS IS LIVE, now. • The next pages will talk you thru a typical PO management session, where the supplier can acknowledge, confirm, and notate (on WEBNOTE and on DOCK DATE) a freshly received Liebert Purchase Order. For next slide, use your pg dn key, or your scroll wheel) The login page http://eprocurement.liebert.com [NOTE: navigation thru this TUTORIAL: you can use page down pg up keys, or try your mouse scroll wheel. This is the first page anyone will see..the LOG IN page. You can enter with your login, or you can click on any of the 6 links without logging in. (a „public‟ page) The links and login are explained in next slide. Use “pg dn” to go to next slide **Internal “Liebert” users do not have to click thru the disclaimer. p00500 ****** The login page http://eprocurement.liebert.com [NOTE: navigation thru this TUTORIAL: you can use page down pg up keys, or try your mouse scroll wheel. Use your same login. Suppliers must also click the “I will comply…..” checkbox on our user Links to both disclaimer each time**. Then click on Login (or just Liebert Corporation hit Enter) home page, and to a PowerPoint Use “pg dn” to go to next slide tutorial on using the site (the file **Internal “Liebert” users do not have to click thru the disclaimer. you are now reading!) p00500 ****** Doc vault Links: Need Access? (new supplier login request) Have Question: (goes to ePRO admin email) Link: allows pw and ID retrieval if f orgotten The Home Page (copy) Back Help Logout Enter new text here….. Supplier CSR name here links The Home Page Page BACK; go to previous page Back Help Logout Help; opens F.A.Q. page Logout; sign out & go back to login page Menu bar „people‟ icon shows all users for this Supplier CSR name here supplier opens SITE MAP page Collapses the header and expands page upwards, to Sub-Menu show more working page (expanded) This page comes up af ter you successf ully login…this is the HOME page. Using the MENU bar at top, you can „step of f ‟ to the various pages and tools of our site. Also on this page is a brief overview of Liebert‟s suggested best practices a summary of our basic site purposes. Let‟s take a look at PO management, so use the MENU “drop down box” by moving your mouse over Purchase Orders. The result should be an expanded menu, showing the „drop-down‟ menu with all the SUB MENU items (see red arrow) The Home Page Back Help Logout On MainMenu bar, mouse hovers over Purchase Orders and it expands to reveal the SUB MENUS; now select (click on) Supplier CSR name here View PO Header Summary List. This will take you to the main PO page, f or purchase order work. [please go to next slide] The Home Page Back Help Logout View Consign „U‟ Orders: this is where MRP type “1” parts can be viewed f or OpenOrder status. Supplier CSR name here The Home Page Back Help Logout PO Lookup: this is new page, where you can enter a PO number by itself (no V# needed) and get the vendor #, or simply call Supplier CSR name here up the PO graphic to read the PO. The Home Page Back Help Logout PO Archive: This link is f or Liebert only: it takes you to another website URL, where basic PO and recpt / invoice inf o can be Supplier CSR name here ref erenced. The Home Page Back Help Logout Epo LOG: Takes you to page where 12 months worth of Epo‟s are listed, and can be ref erenced. Main purpose is a backup to Supplier CSR name here the ubiquitous email f ails. (there will be nothing in this log if supplier is set f or f axPO‟s) The Home Page Back Help Logout INVOICE HISTORY: takes you to page where the supplier invoices are ref erenced, with respect to their invoice number. This is Supplier CSR name here mainly to prevent CREDIT HOLDS!! The idea being if supplier‟s AP can see invoice entries, along with payment inf o, they‟ll be much less likely to slap us on CREDIT HOLD with no warning, Also makes it easier f or us (procurement) to f ix things. The Home Page Back Help Logout View PO Lines List: An “alternative open PO view”……this will display all “open” PO lines f or this supplier‟s V#, in Liebert „part Supplier CSR name here number‟ order. (very similar to present website array on Open Order) Unconfirmed lines will be shown in parenthesis (?), after total PO lines. Both numbers refer to OPEN lines; closed lines are not counted. [The value (0) is The OPEN ORDER page(s) (View PO Header Summary List) good; indicates supplier has confirmed all lines!!] This is the VIEW PO Header Summary List. THIS IS THE MAIN PURCHASE management, or OPEN ORDER, PAGE for suppliers!!! This view has no SUBMIT function, it is a “summary” review page only. To see PO detail, click on VIEW. The PO will Supplier CSR name here explode to reveal all detail. There are filters to reduce the list; but you cannot sort columns on this page.. Now process the PO lines with CONFIRM / EDIT / SUBMIT. FILTERS: you can filter the page up to 3 ways (use drop-downs and click on button), and you can download the open order book into an EXCEL spreadsheet- including the filtered results. Purposely left blank E-mail links: hover with mouse to show Liebert and supplier contacts for this PO; click on to bring up your client e-mail and begin composing your mail note. Note: SESSION TIMER: once you have gotten this far into Un-acknowledged PO‟s: need attention!? our portal, your session is being timed; if you are inactive (don‟t go to another page or SUBMIT something within 19 minutes) you will be “timed-out”; you‟ll have to sign back in. The bottom left of page shows a “countdown till lock- out”, or how much time you have left before time out. (it reset‟s everytime you “do something” to the page) Your web-session expires in xx minutes! The VIEW screen is gathering data (standby…) MAINFRAME QUERY is gathering data: Af ter clicking on an action link or button (in this case we clicked on VIEW), you might have to wait a f ew seconds f or the system to query the mainf rame and gather all the open order data and bring it to the next page; you have a „GATHERING DATA” banner af ter you hit VIEW on this page; soon it will respond and „OPEN‟ the PO, while staying on this page. This particular excersize is gathering data to dispay the contents of PO LBR205815 (the f irst one at top of page) Click on the PO number link to see a “fax graphic” of the PO (this comes in handy if you wish to email a copy of the PO to someone, or refer to a closed line…etc) The format will be TIFF file. Next slide…. Un-acknowledged PO‟s (on the header…see next slide) The VIEW-EDIT screen (PO is exploded) When the query is finished, the PO is expanded to show everything. Now we are looking at contents of PO LBR205815……and ready to log responses or enter notations… Supplier is expected to READ THE WHOLE PURCHASE ORDER! There are 4 (four) DATA ENTRY points on a PO line-item for suppliers to SUBMIT responses. “YOUR ACKN NUMBER” […read more] In this box, please enter significant text- your sales order number, or your initials- whatever is appropriate and expected. You may finish with this PO now -simply click on SUBMIT and the CLOSE VIEW button will become available- or you may continue to the line item details. (req* means this is a mandatory entry) “Pls Confirm” check box […read more] “Due on Liebert Dock date” […read more] “Web Note” (EDIT) […read more] Any input to the page content by you must be followed by a final Submit C hange action (see results of a Submit on next slide) A word about Un-acknowledged PO‟s: This PO (LBR205815) has a „de-facto‟ acknowledgment via a posted receipt (comes from the Liebert LES record) against one or more lines. If the box has nothing in it (I.E., “Unacknowledged”), we must assume the supplier has NO KNOWLEDGE of this PO !! This should be cleared up quickly by resending the PO or (better) calling the supplier. Purchase Orders: discussion: Acknowledgements ? ) • [return Go Back] • PO header acknowledgments: This is a required entry (you can‟t leave the PO VIEW until you have entered content in the box!) A properly acknowledged PO header tells Liebert that the supplier has possession of the purchase order- that it‟s “known”, or “yes we have received this order”. It does not denote intent to comply, thus supplier commitment is not inferred from a Header Acknowledgment. ( see conf irming ) PO expanded by clicking on VIEW In this example of a PO header ACKNOWLEDGMENT, the content is “RECPT” – indicating parts have already been recvd against the PO – a “def acto” acknowledgment. The “normal” f or this process would be to have the supplier enter something here; it‟s a „scratch pad‟ f ield..so any appropriate content is correct. (specif ic- as in supplier‟s sales order no. ; or generic, as in someone‟s initials) Webnote: add or append to…. A Webnote can be added or updated to any PO line by clicking on the EDIT button and entering text in the popup box. Change from old site: your entry is now „tagged‟ when you SAVE CHANGES change 'proof' screen (after clicking SUBMIT CHANGES, screen will refresh to something like this): we added webnote, clicked on SAVE CHANGES, then clicked on SUBMIT CHANGES, and screen refreshes with results (green font). If there had been trouble with the SUBMIT, there would be feedback in (red font), and you would have opportunity to correct / change your SUBMIT content. Notice also the 'time stamp' and the email audit trail(s). the 'new' Webnote content is previewed now using the "magnifying glass" which give you 'pop up' box with new content AND the time stamp/initials of user who made last entry. Purchase Orders: (discussion: acknowledge vs confirm) • [back] • There can be considerable confusion and opinion on the topics of PO acknowledgments and confirmations. It can be simplified to the following (the new Liebert Supplier Portal conforms to this): – A PO header gets acknowledged: (a supplier “must do”, on f irst “view” session; they can‟t close view until the ackn window has content; This tells ePRO that the PO is „known‟, I.E., “yes we have received the PO”.) An acknowledged PO does NOT imply a supplier commitment . [mandatory “header ackn‟s” will enhance the „new‟ Open Order Summary Page, making un-acknowledged PO easy to spot!! – A PO line gets confirmed: this tells ePRO (us) that the content of the line/item entry is agreed upon, and does imply a supplier commitment to perform-as requested or modified. Price, dock date, part number and dwg revision are inferred to be binding upon a supplier‟s line -item confirmation. [Note: a „de f acto‟ PO conf irmation/acknowledgment can occur when a line item is received, as of ten happens with “rush” or “local” deliveries] • This simplification is arguable, based on established conventions between -for example- the words “acknowledged‟ and „acknowledgment‟, or between the words „confirmed‟ and „confirming‟. – An order is acknowledged [less binding] when the supplier indicates receipt or knowledge of the order; a receipt against the order is a def acto indication of the supplier‟s knowledge of the order, so „acknowledged‟ can be inf erred. – An order acknowledgment (on paper) [more binding] – usually contains perf ormance details and the usual „boilerplate‟ (small print) on the back; this usually means a commitment ( I.E., the order and all lines conf irmed) This must be compared with the original PO to be sure supplier has not modif ied the request. – A confirming [less binding] order is simply a „repeat‟ of a previously communicated request (usually by phone the f irst time, and in writing the second time) and begs the recipient to avoid duplicating the order. – A confirmation [more binding] should be a commitment to perf orm on a particular PO line, much the same as an acknowledgment is a commitment to perf orm on the whole order (all lines). • The OPEN ORDER screens on ePRO2 are designed so that UN-ACKNOWLDGED and UN-COMFIRMED PO‟s are easy to spot visually!! • Change Orders: anytime a PO is modified, a “re-confirm” is expected. Our website has provision for this, where the “confirming” checkbox reverts to “un checked shadow box” after a date or qty change by us. This should tag the line for easy visual audit showing a “re-confirm” is requested. • [most binding !! ] Regardless of any discussions about acknowledgment and confirming, a Liebert Purchase Order that has BOTH acknowledgment AND confirmed status is fairly beyond dispute. (the best of both worlds, and a BEST PRACTICE) [back] Purchase Orders: discussion: Confirming a line-item ( ? ) • A PO line gets confirmed: by checking the box on the line. This is independent of “acknowledgment”, and may or may not be completed upon first viewing. However, when it is finally checked, the supplier is accepting the line as it reads at that time, so that the content of the line/item entry is agreed upon, and constitutes a supplier commitment to perform-as requested or modified. Price, dock date, part number and dwg revision are inferred to be binding upon a supplier‟s line-item confirmation. (Note too, that a „de facto‟ confirmation and acknowledgment can occur when a Po line item is shipped and received- ahead of the formal and customary transactional confirm and acknowledgment) Return to Key Elements of PO Purchase Orders: discussion: Due on Dock DATE ( ? ) • [return-GO BACK] • This date can be modified (within the rules) by the supplier. It can be modified (no rules) by Liebert. In either case, it will UPDATE L.E.S. as soon as the SUBMIT button is clicked and the page refreshes. • A PO Dock Date is equal to the date the supplier will put the line- item's) on Liebert‟s dock. (there is a window of evaluation that accepts as “on time” any delivery that hits our dock up to 4 days early; there is no tolerance for late deliveries (0 days late). • RULE: The original version of the PO shows Request Date “same as” Dock Date; however, a supplier may confirm a different dock date provided it‟s within suppliers leadtime (as stored in the Liebert database) and not sooner than Liebert‟s request date (unsolicited early shipments not encouraged). • The other two dates, REQUEST and EVALUATION, are managed by Liebert only. Request Date is the date Lieberf thought it needed the part; Evaluation Date is the final “report card‟ date; the supplier performance logic looks only at EVALUATION date for purpose of determining ontime delivery status. Purchase Orders: discussion: WebNotes ( ? ) • [return-GO BACK] • A PO WebNote documents any pertinent dialog about the line-item, such as request for special handling, or a deviation from spec, change in box quantity or unit of measure..pricing…or any other topic. • After you SUBMIT CHANGES, your WebNote gets tagged by the system with your name and a time stamp automatically. YOU NO LONGER NEED TO APPEND YOUR INTIALS AND DATE/TIME when making a webnote!!! ITS DONE FOR YOU! • Appending the WebNote: please try not to delete previous content, but add your note to the content already there. If the 500 character limit is reached during your attempt to make a note, try to abbreviate, and if that fails, you may delete the oldest text in the note. Purchase Orders: discussion: Due On Dock date • [return-GO BACK] • Every Liebert PO line has three date fields associated: REQUEST, DOCK, and EVALUATION dates! • REQUEST DATE: The optimum schedule for Liebert‟s requirements (as of date the date of the PO creation); who can modify it? Liebert only . • The „working‟ date is the DOCK DATE ( shown as “due on Dock Date”) • The PO line “DUE ON DOCK” date is the most current information available as to when Liebert can expect to see the parts on th is line show up on our dock. It starts out being the same as Liebert‟s REQUEST DATE, but may vary due to circumstance. • (due on) DOCK DATE: who can modify it? Liebert and the SUPPLIER. Note: SUPPLIER can modify this date within limits, and ac cording to rules: – New date must not be sooner than the REQUEST DATE – New date must not be later than the suppliers lead time- as defined in the Liebert system • EVALUATION DATE: regardless of DOCK or REQUEST dates, the EVALUATION DATE is the one that supplier is measured against for ON -TIME DELIVERY purposes. Who can change it? Only Liebert • The various EVALUATION date is rolled upEach evaluation period (usually monthly basis) is computed for supplier OTD (OnTimeDe livery) performance, and ranked and graded, to track supplier performance horizontally (month to month trends, etc) and tracked vertically (agains t competitors) Return-GO BACK Sample of TIFF “PO graphic” When viewing this format (PO graphic), you can send image of PO via email: Click on “file / send to” to email a copy of this PO using your resident desktop email client (Outlook should pop up, etc) Liebert PO graphic (fax / email image) Return-GO BACK Summary of Epro 2 • ePRO2, the next gen version of Liebert‟s SUPPLIER PORTAL, is ready to serve suppliers as well as Liebert procurement and materials groups. We think it‟s a distinct improvement over the old site. We know its also far from perfect. As we proceed, there will be opportunities to update and revise the site, mainly as a result of feedback from users. Please make a note of anything you wish to discuss or change, and we‟ll put it under consideration. Thanks.