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									Mohamad Asyraf Bin A. Aziz
Last Update: 07 May 2009

                                                   Contact Info
Permanent Address : No.6 Jalan Semarak 3, Taman Semarak, Sungai Petani 08000, Kedah, Malaysia.
Current Address : Blok 58-5-6 Taman Sri Murni, 68100 Selayang, Kuala Lumpur.
Telephone No. : 014-3384967
Mobile No.      : 019-6689116
Email           : asyrafaziz@gmail.com

                                                  Personal Particulars
Age               : 21 years 4 month(s)                                                Date of Birth: 11 Dec 1987
Nationality       : Malaysia                                                           Gender: Male
Marital Status    : Single

                                                Educational Background
Highest Education
Level                              : Diploma                                           CGPA : 3.2/4
Field of Study                     : Computer Science/Information Technology
Major                              : Information Technology
Institute / University             : International Islamic College
Located In                         : Malaysia                                          Graduation Date: Mar 2008

Second Highest Education
Level                              : Primary/Secondary School/SPM/"O"                  Level Grade: 2A,4B,4C,2D
Field of Study                     : Sciences
Major                              : Science
Institute / University             : Sekolah Menengah Kebangsaan Sungai Pasir
Located In                         : Malaysia                                          Graduation Date: Dec 2004

                                                  Employment History
1. Company Name           : Kelly Services (Celcom Contact Centre)
 Position Title           : Customer Services Executive
 Position Level           : Fresh/Entry Level
 Specialization           : Customer Service
 Industry                 : Telecommunication
 Monthly Salary           : RM1500
 Date Joined              : Jun 2008                                                   Date Left: Dec 2008
Reason Left               : Contract ends.

 RESPONSIBILITIES:
- Answer call from customer Celcom and provide correct inquiry about Celcom product and services.
- If customers have a problem with Celcom product and services, try to troubleshoot and solve the problem.
- If can’t solve the problem, make a report and dispatch to other department to solve the problem.


2. Company Name           : Multinic Computer Center
 Position Title           : Technician Computer
 Position Level           : Fresh/Entry Level
 Specialization           : Sales - Engineering/Technical/IT
 Industry                 : Computer / Information Technology (Hardware)
 Monthly Salary           : RM400
 Date Joined              : Dec 2004                                                   Date Left : May 2005
Reason Left               : Continue study.

 RESPONSIBILITIES:
- Repair computer customer
- Assemble new computer
- Help to sell new computer to customer

                                                         Top Skills
Skill                                                       Years                    Proficiency
Computer Hardware & Software                                   2                       Beginner
Networking                                                     1                       Beginner
Java                                                           1                       Beginner
C++ Language                                                   1                       Beginner

                                                        Languages
                                            Proficiency (0=Poor - 10=Excellent)
Language                                                      Spoken                    Written
Bahasa Malaysia                                                 10                         10
English                                                         6                          8

                                                      Additional Skills:
* Operating Systems                          : Windows XP, Linux Mandrake
* Programming/Scripting Language             : C, C++, HTML, .ASP, Java
* Software Applications                      : MS Office, Dreamweaver MX, Visual Basic, ZoneAlarm
* Multimedia Applications                    : Sound Forge, Adobe Photoshop, SwishMax, Flash
* Networking                                 : TCP/IP, Network Security, Knoppix STD, LAN
* Internet Application                       : Mozilla Firefox, Internet Explorer

Availability: Immediately after notice period of 0 month(s)

                                                      Miscellaneous
Expected Monthly Salary    : RM1500 (Negotiable)
Willing to Travel          : Heavy (>50%)
Willing to Relocate        : Will Consider
Possess Own Transport      : Yes

                                                        References
Name              : Aznah Zainal Abidin
Telephone No.     : 019-2281403
Email             : azniah@iic.edu.my
Position          : Lecturer
Company           : International Islamic College
Relationship      : Lecturer

Name              : Muhammad Ali
Telephone No.     : 013-3315242
Position          : Team Leader
Company           : Celcom
Relationship      : Team Leader

								
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