AITech_SME_End-user_Presentation

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					A BETTER VOICE ALTERNATIVE
    FOR YOUR BUSINESS




           1
                    AITech VoIP Will Improve
                   Your Business Operations


6 Reasons to Switch to AITech VoIP
• Save 40% on your telephone bill
• Consolidate both voice and data
• Increase convenience and productivity
• Get added flexibility from remote call management
• First-rate voice quality
• You no longer have to deal with the phone company!
AITech delivers the features of a Fortune 500 PBX to the Small
and Medium Sized Business Market with features such as:
• Auto Attendant
• Extension Dialing
• Microsoft Outlook Integration
• Conferencing
• Voicemail
• Caller ID
• Incoming DIDs
• Call Center Queue
• Receptionist Console
• Web Call Manager
And many more impressive features...Use as many or as few as fit your
needs. All features are configurable through an easy to use Web interface.
                                       2
                Voice-Over-Internet-Protocol Takes
                    Advantage of the Internet


How it works:




                AITech
                 VoIP
                Gateway




                                    *or Traditional Phone with Integrated Access Device (IAD)
                                3
         VoIP Permits Lower Cost Communication Than
                     Traditional Solutions



Older TDM (Time-Division                   State-of-the-art VoIP technology:
Multiplexing) technology:
                                           • No on-premise switching gear
• Requires on-premise switching gear       • Uses your high-speed Internet
• Requires dedicated connections to          connection for phone calls
 the Public Switched Telephone             • Integrates voice and data to
 Network (PSTN)                              save you money




                                               Note: Traditional Centrex service is a hosted service that
                                               does not require on-premise switching gear.

                                       4
The VoIP Services Market is Booming



The market for IP services is booming!




VoIP installations will surpass installations of
   traditional (TDM) technology next year
       Source: Gartner Dataquest & Gartner Consulting
                                5
                       Small and Large Businesses Are
                           Adopting VoIP Rapidly



A high percentage of corporate sites are “Very Likely” to implement VoIP.




           Source: InfoTech- “Enterprise Convergence – The Race For IP Telephony Supremacy”, April 2003.
           Companies were ask ed to rate the lik elihood of implementing VoIP in the next five year period.




                                                         6
                           Government Agencies are Making
                              the Switch to Hosted VoIP



Hennepin County and the Minnesota Department of Revenue have converted to VoIP.

- Hennepin County switched 5,000 lines to VoIP and is expecting to save $750,000 a year.
- MN Dept of Revenue switched 1,200 lines and expects annual savings of $100,000 a year.
- MN Dept of Administration plans to convert 10,000 lines by July 2006.

     “Our long-range goal is to get all of the county’s 11,000 phones on VoIP in about two
     years. We’re on the leading edge with this, but we’re by no means the only ones. Los
     Angeles County is doing it, as are some smaller cities Nationwide. What drives it is the
     savings in money and people resources.”
     Gregg White, Hennepin County Telecommunications Manager.

The added functionality of VoIP eliminates the need for call centers because it allows calls to
be routed to employees at various locations. The result is a significant increase in workflow
efficiency and workforce cost savings.

It is estimated that three-quarters of the state’s 55,000 phone lines will be converted to VoIP
over the next two years.

                Source: Star Tribune- “VoIP – Internet phone service is saving money for state and county taxpayers”,
                Steve Alexander , February 25, 2005.
                                                               7
         Why Should You Consider AITech VoIP?



REASON #1
It will SAVE YOU MONEY:

Lower overall cost for phone service
• Reduce cost for long-distance service
• Reduce cost for interoffice communications (abbreviated dialing)
• Eliminate need for internal switching systems and support
• Reduce cost for moves, adds and changes
• Reduce staff cost
• Simplify system maintenance
• Improve staff productivity through enhanced features

      VoIP services will reduce your overall cost of telecom services –
               our Cost/Benefit Tool shows you the numbers.

                                       8
           Why Should You Consider AITech VoIP?



REASON #2
It provides ENHANCED CAPABILITIES:

All the same features and management control of next-generation PBXs
PLUS

• Web Portal - Web interface for self-configuration
• Media Services - Voice-messaging-to-email (unified messaging), auto
attendant, Integrated Voice Response and Outlook Integration

• Mobility - Tele-worker / mobile support, find-me / follow-me, work-at-home
• Corporate Voice Networking - Private switched network, multi-location support,
on-net calling

     VoIP service features generate efficiencies for your business –
       our Features Review shows you some powerful examples

                                      9
                            Unique AITech VoIP Features




AITECH VOIP OFFERS THESE UNIQUE CAPABILITIES,
COMPARED TO TRADITIONAL CENTREX AND KEY SYSTEMS:
Mobile worker flexibility        Unified Messaging *         Multi extension for DID *
Call logs to review last calls   Outlook Integration         Email call notification
Find-me / Follow-me              Simultaneous ringing        Screen pops


AITECH VOIP OFFERS THESE UNIQUE CAPABILITIES,
COMPARED TO IP-ENABLED PBXs:
24x7 service support             Equipment space savings     Reduced maintenance
Mixed technology types           Simple migration path       Multi-location support
No capital cost                  Ongoing upgrades            Scalability and simplicity
CommPilot Call Manager           Mobility for tele-workers   Integrated media
Enterprise Networking            Open-standards based        Redundancy / reliability


                                                              * Available on some Key systems

                                            10
          Why Should You Consider AITech VoIP?



REASON #3
It provides RELIABILITY and SIMPLICITY:
•   Mitigated technology risk
     – Not locked into technology, no stranded assets
     – Support a variety of access devices, based on open standards
     – Evolve network at own pace
•   Improved service assurance
     – Carrier-grade performance, enhanced survivability and risk management
•   Uniform services across multiple locations
•   Improved total cost of ownership
     – No annual maintenance and management costs
     – Converged access
     – Web-based self-service management
     – Open standards
•   Better use of assets
     – Telephone equipment can be moved anywhere it’s needed
     – Single voice / data network provides network and wiring efficiencies


                                   11
                            Service Package Options




POWERCALL
PowerCall - This feature package provides full featured PBX multi-line desk phone features for
businesses.
PowerCall Plus - This feature package provides the same features as the Basic PowerCall,
with the addition of a personal Web Call Manager for features such as click-to-dial and full
Microsoft Outlook Integration. The Web Call Manager facilitates real-time user self-configuration
and management to improve control of communications.



VALUECALL
ValueCall - This package provides full Centrex features for residential applications.
ValueCall Plus - This feature package goes beyond the basics, offering additional capabilities
such as alternative phone numbers, priority ringing, selective call acceptance and simultaneous
ring and our Web Call Manager.




                                              12
                                     Service Options



AUTO-ATTENDANT                                      CALL CENTER
• A powerful automated system that can              • Call Queuing
  replace the need for a receptionist.              • Multiple call distribution policies
• Available to callers 24-hours a day               • Night Service mode
• Transfers calls (dial by extension,               • Microsoft Outlook Contact Integration
  name, company directory)                          • Call overflow management
• Transfer to operator                              • Screen Pops with calls
• Holiday Scheduling                                • Call Statistics
• Record Greetings Remotely                         • Manage Call agent login/logout
                                                    • Queue Escape
                                                    • Queue Flashing

                             VOICEMAIL
                             • Voicemail Management
                             • Voicemail Integration
                             • Voice Message Callback
                             • Voice Message Notification
                             • Voice Message Waiting Indication
                             • Voice Message to Email

                                              13
                                        Service Options




ATTENDANT CONSOLE
• Attendant console used for
  screening calls in an enterprise
  environment.
• Enhances business processes
• Critical information available on a
  “real time” basis.
• Accurate delivery of messages
  via a one-step process when
  people are unavailable.




                                              14
                  Next Steps




•   Current systems review

•   Recommendations for services

•   Onsite readiness review

•   Installation and cut-over

•   Ongoing support




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