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					FRONTLINE CHARTER FOR REVENUE MOBILISATION
      ALLOCATION AND FISCAL COMMISSION




1.0   DEPARTMENT:                      ALLOCATION
2.0   LOCATION:                        Ground floor, Head
                                       Office Complex, Plot
                                       210      Francis     Adekunle
                                       Fajuyi     Street,    Central
                                       Area, Abuja.
3.0   HEAD OF DEPARTMENT:              Alh. A. S Maiunguwa


4.0   INTRODUCTION/BACKGROUND:


The   Allocation   Department     is   one   of   the     operational
Departments of the Commission. The Department co-ordinates
and carry out the functions of the Commission stipulated in
the 1999 Constitution. These functions are monitoring the
disbursement of revenue from the Federation Account to the
three tiers of Government (i.e.
Federal, States and Local Government) and the review of the
Revenue Allocation Formula and Indices for a period not less
than five years. A Director heads the Department.


5.0   VISION AND MISSION STATEMENT
“ To work with every sense of commitment to assist in
achieving the desired objective of producing a Revenue
Allocation Formula which is equitable, fair and just within the
context of fiscal federation thereby promoting orderly fiscal,
economic, social and political development in the Nigerian
nation State”


6.0     SERVICES RENDERED
Statutorily, the Department performs its duties through the
two     Constitutional   Committees,      the   Disbursement   and
Indices, and the Federation Account Allocation Committees.
The following are the services provided by the Department.


(i)     Monitors   the   disbursement      from    the   Federation
        Accounts: - The department oversees and co-ordinates
        issues   pertaining   to   over   payment/deductions    on
        Statutory Allocations to Local Governments Councils.
(ii)    Proposes and recommends Revenue Allocation Formula
        and principles to Government for approval.
(iii)   Monitoring and evaluation of the performance of the
        Revenue Allocation Formula.
(iv)    Attends the monthly meetings of the Federation Account
        Allocation Committee.
 (vi) Obtains and collates data on internal revenue generation
        of States and Local Governments as inputs into the
        computation of Allocation indices.
(vii) Generation of data and indices for the Horizontal
      Revenue Allocation Formula (Formula for distribution of
      revenue to States and Local Governments)
(viii) Generation of Indices for Derivation principles.


7.0   LIST OF CUSTOMERS:
The Department Clients are the Governments at Federal,
States and Local Government Areas.


8.0   CUSTOMER EXPECTATIONS:
(a)   Revenue declared for distribution is shared in accordance
with the approved revenue allocation formula and indices.
(b)   Providing an acceptable data base for revenue allocation
formula and review such data timely as provided by law.
(c)   To correct any lapses observed in the application of the
revenue allocation formula and indices.
(d)   Complaints received on the observed abnormalities such
as wrong application of data, deductions and overpayments of
allocations to States and Local Governments are treated and
correction affected in the subsequent month allocations.


9.0   CUSTOMERS OBLIGATIONS:
The   Department     required    the   States   and       the   Local
Government Areas to:
(a)   Be acquainted with the Departmental Charter
(b)     Provide data required used in revenue allocation formula
when requested and such data should be correct.
(c)     It is expected that the customers should provide correct
information to the best of their ability when carrying out a
consultation on the review of revenue allocation formula. This
is usually accompanied by questionnaires.
(d)     To inform the Department through the SERVICOM Unit
any observed abnormalities in the monthly States Joint Local
Government Accounts.


10.0       COMPLAINTS METHODS/PROCEDURES:
Where and whenever service delivery fails to meet expectation,
customers shall be entitled to seek redress in the following
manner.
(i)     Lodge details of grievances with the Nodal officer,
SERVICOM Unit.
(ii)    Address any petitions to the Secretary to the Commission
through the Nodal officer SERVICOM.
(iii)   Contact the Nodal officer on Tel. No 080-45271443.
(iv)    Seek redress through the SERVICOM suggestion boxes
placed in strategic places in the Head office and the Zonal
offices.
(v)     Responses to complaints will be attended to as soon as
possible and within three (3) days of receipt.
(vi)    When an immediate response is not possible, we will
inform you accordingly.
11.0     STAKEHOLDERS PARTICIPATION IN SERVICE
         PROVISION:
The Department regularly participates and attends monthly
Meetings of the Federation Account Allocation Committee
and the States Joint Local Government Account Allocation
Committee.


12.0    LIMITATIONS
(i)    Inaccurate   data   received   from   States    and   Local
Government Areas.
(ii)   Irregular training of staff in the Department

				
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