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					MoSD Web GIS Application               Page 1 of 11                 GIS Directorate



Web GIS Application for the Ministry of Social Development (MoSD)
GIS Directorate-Central Informatics Organization [CIO] Bahrain




                             GIS Directorate
                 Central Informatics Organization (CIO)
                             PO Box 33305
                                Isa Town
                           Kingdom of Bahrain




                           Central Informatics Organization (CIO)
MoSD Web GIS Application                     Page 2 of 11                             GIS Directorate


                                       Project Information
Project Acronym             Web GIS Application
Project Title               Web GIS Application for the Ministry of Social Development
                            (MoSD)

Project Web URL              Intranet Government Data Network (DGN)



Brief Summary:

Bahrain is progressively becoming economically and socially integrated, with growing consciousness
amongst the stewards of geospatial governance to effectively manifest the delivery of improved and
strategic Governance for issues of social development. GIS Directorate-Central Informatics
Organization (CIO), Bahrain, functions as one of the main resources of multivariate geospatial data
layers and also as a governing body that practices geospatial governance towards facilitating a spatially
enabled society in Bahrain by providing access to coordinated geographic information from the portal
of national geospatial database.GIS Directorate as custodian and provider of Geospatial data has
employed various strategies of geospatial Governance and deployed them by the services of several
GeoInt Applications developed in-house. As a case study and towards realizing the aspects of national
social development and assisting the Ministry of Social Development Bahrain in its functions
effectively, a Geo-Intelligent application has been developed and deployed by the GIS Directorate for
the Ministry to support a broad spectrum approach to geospatial Governance i.e. planning and decision
making processes for effective social development. This application involves several facets of
geospatial Governance regime, that address issues of national social development, reduction in costs
and maximization of geospatial benefits, all conforming to the Bahraini Government’s 2030 Vision.

About the Project
The GIS Directorate of the Central Informatics Organisation (CIO) as a part of its
initiative to provide services to other government organizations via web applications
embedded with GIS functionalities, so as to facilitate the recipient ministry with a
geospatial picture of their data rendered as map layers and dynamic charts that would
enable the establishment of strategic and key decisions in their day to day affairs,
business or work processes. This in turn would require both parties to reach a
common consensus on various issues like the sharing of data, security policies,
implementation and maintenance aspects to name a few.




                                Central Informatics Organization (CIO)
MoSD Web GIS Application                 Page 3 of 11                          GIS Directorate




  Fig. 1. The Interface-Ministry of Social Development Geo-Intelligent GIS Application

As observed in the figure, the MoSD Web GIS Application provides the following
functionalities (location based services and statistical charts) enumerated below:
       Search for non-governmental organizations and social centres, the pillars of the MOSD
       that are designated with various tasks of providing social services to the Bahraini
       community at large.
       Search for beneficiaries that avail charitable aid from the social centres within the
       administrative boundaries of the kingdom,
       Search for applicants who wish to access the social services and amenities from
       MOSD within the administrative boundaries of the kingdom
       Proximity search of the nearest points of interest, social centres or non-governmental
       organizations to a specified address.
       Search for social workers on a specified date in order to track their field visits to the
       beneficiaries’ home.
       Search for applicants that have acquired a pending or waiting status.
       Statistical distribution of social centres and non-governmental organizations in Bahrain
       Statistical distribution of beneficiaries categorically according to the type of service
       availed.
       Statistical distribution of applicants in Bahrain
       Statistical distribution of pending or waiting status applicants
The above sets of functionalities have spatially empowered MoSD culminating in the
following outcomes illustrated below:




                             Central Informatics Organization (CIO)
MoSD Web GIS Application                Page 4 of 11                         GIS Directorate




         Fig. 2. The Current Outcome – Ministry of Social Development GIS Application

GIS Directorate, CIO in its ongoing efforts to bring about change by adopting the latest GIS
technologies and tools envisages routed map services to enable tracking of social workers in
addition to equipping the Ministry of Social Development (MoSD) with an Arabic version of
the same application to reach it across the masses.

Cost of the Project
 The cost element of the Ministry of Social Development (MoSD) GIS Application was
 embedded in the overall Government budget of spatially enabling the society in lieu of
 Bahrain’s 2030 economic vision. The enterprise element of the GIS Application has been
 once again catered by a centralized budget as the user Ministry has not been charged for the
 ArcGIS Software licenses, development charges, annual maintenance of the application
 training for usage of the application and GIS training of Fundamental and Advanced levels
 towards capacity building in GIS.
 The success of Ministry of Social Development (MoSD) GIS Application is directly reflected
 as intangible Return on Investment by:
    • Aiding in the analysis of geospatial data
    • Improvised and strategic decision- making policies
    • Reduced duplicated efforts.
    • Reduced Total Cost of Ownership of Technology.
    • Reduction in cost of data creation and maintenance




                            Central Informatics Organization (CIO)
MoSD Web GIS Application                Page 5 of 11                       GIS Directorate




Tangible Achievements




  Fig. 3. The Measuring Criteria - The Percentage of Critical Success Areas of KPI’s of
                Ministry of Social Development (MoSD) GIS Application


KPI’s of MoSD GIS Application: (i) Timely data Maintenance; (ii) High data quality; (iii)
Technical support and Training; (iv) Usability; (v) Optimized map services and (vi)
Centralized data.

MoSD GIS Application: the success of the MoSD application depends on the timely
maintenance and accuracy of spatial data which should also adhere to high quality standards.
The ease of use of the application and the visual appeal of the map.




      Fig. 4. The KPI’s of Ministry of Social Development (MoSD) GIS Application




                            Central Informatics Organization (CIO)
MoSD Web GIS Application                  Page 6 of 11                           GIS Directorate


Timely Data Maintenance: of Geo-Intelligent Spatial layers pertaining to information on
beneficiary, applicants, NGOs and social centers that are significant and dynamic in nature and
regularly updated on a weekly basis in the MOSD application has resulted in positive response
from the Ministry of Social Development (MoSD).

Usability: the ease at which the users comprehend the utility of the application plays a vital
role in determining the acceptability of the application.

State of Art Optimized Map services: ArcGIS Server 9.3.1 has been used to create and
publish optimized map services that render the map to be displayed with high-performance and
has been appreciated by the Ministry of Social Development (MoSD).

Centralized Data: Relevant data pertaining to the MoSD application such as the
administrative boundary, street centerlines, addresses, beneficiaries, social centers, NGOs,
Applicants is maintained in the same database server thus eliminating data redundancy and
ease in data maintenance.

Quality of Geographic Information (GI):
The latest international standards of Quality Control and Quality assurance of Geographic
Information (GI) are being maintained hence the information provided in the Web Application
is being used for vital decision making and planning by the Management - Ministry of Social
Development.

Technical support and Training:
Training the users is an on-going initiative that assists in keeping the end users abreast with the
know-how of the application as well as about its usage, imparted by conducting training
workshops or meetings and providing technical support offered by the GIS Directorate [CIO]
Technical Team towards troubleshooting any technical difficulties.

Socio-economic Benefits
The Ministry of Social Development (MoSD) in the role of a service ministry required a GIS
setup to facilitate them in their endeavors to streamline their core processes and gain a better
understanding on the geographical distribution of beneficiaries/applicants that are availing the
social aid from MoSD, the availability of social centers and NGOs in Bahrain, etc.

As an answer to the above, the GIS Directorate towards manifesting its strategic role of
assisting the Ministry in achieving its goals, has provided the Ministry of Social Development
(MoSD) Web GIS application that helps leverage the business objectives and facilitates
strategic and geospatially informed decision-making, by the concerned ministry at no cost at all
which in turn helped salvage a substantial amount of the National Government budget as:
i)      The creation of a GI infrastructure would involve a huge expenditure for Ministry of
        Social Development (MoSD).
ii)     MoSD being a charitable organization with a prioritized budget allocated to serve the
        social needs of the citizens of Bahrain. Hence, this endeavor would have led to a
        government budget deficit and also duplication of efforts.




                              Central Informatics Organization (CIO)
MoSD Web GIS Application                Page 7 of 11                       GIS Directorate




                           Fig. 5. User Benefits-MOSD GIS Application


Services of MoSD GIS Application: G2G

Ministry of Social Development (MoSD) GIS Application is a powerful tool for enabling the
ministry in the planning and utilization of its economic and human resources, thereby
unleashing the full potential of GIS technology to be realized in supporting decision-making
process at the national level. Currently, the top management and middle management tiers in
the ministry are benefiting from the application.

For Example:
   1. Locating the beneficiary addresses visited by the social workers
   2. Geographic and Statistical Distribution of beneficiaries
   3. Geographic and Statistical Distribution of Applicants
   4. Geographic and Statistical Distribution of social centers




                            Central Informatics Organization (CIO)
MoSD Web GIS Application                 Page 8 of 11                     GIS Directorate




                           Fig 6. Location of Al Dair Charity Fund NGO




                    Fig. 7. Statistical Representation of Pending Applicants




                             Central Informatics Organization (CIO)
MoSD Web GIS Application               Page 9 of 11                        GIS Directorate




                    Fig. 8. Beneficiary Addresses visited by a Social Worker




                  Fig. 9. Statistical Distribution of Social Centers in Bahrain




                           Central Informatics Organization (CIO)
MoSD Web GIS Application               Page 10 of 11                           GIS Directorate




   Fig. 10. Proximity search of the nearest points of interest to an Applicant’s address




               Fig. 11. Statistical Distribution of beneficiaries in Bahrain

Services of Ministry of Social Development (MoSD) GIS Application: G2C



                           Central Informatics Organization (CIO)
MoSD Web GIS Application                Page 11 of 11                        GIS Directorate


Geospatial data layers made available to citizens for locating Social Centers and also
information on social aids.

For Example:
   • Addresses
   • Satellite Image
   • Updated Information



Future Plans

GIS Directorate, CIO in its ongoing efforts to bring about change by adopting the latest GIS
technologies and tools envisages routed map services to enable tracking of social workers in
addition to equipping the Ministry of Social Development (MoSD) with an Arabic version of
the same application to reach it across the masses.




                            Central Informatics Organization (CIO)
Ministry of Social Development 
     Web GIS Application 

                 GIS Directorate
     Central Informatics Organisation (CIO)
              Kingdom of Bahrain
GeoInt GIS Application – An Overview
GeoInt GIS Application – An Overview




                   Salient Features of application
                   Some of the important features and Quick Search Tools:
                    • Search for non‐governmental organizations and social centres
                    • Search for beneficiaries that avail charitable aid from the  social 
                      centres 
                    • Proximity search of the nearest points of interest, social centres 
                      or non‐governmental organizations to a specified address.
                    • Search for social workers on a specified date in order to track 
                      their field visits to the beneficiaries’ home.

                   ∗    Analysis Tools:
                    • Search for social services and amenities.
                    • Search for applicants with a pending or waiting status.

                   Decision‐making Tools:
                    • Statistical distribution of social centres and non‐governmental 
                      organizations. 
                    • Statistical distribution of beneficiaries according to the type of 
                      service availed.
                    • Statistical distribution of  applicants.
                    • Statistical distribution of  pending or waiting status  applicants.
                      Statistical distribution of  pending or waiting status  applicants
Governance at institutional level ‐
Governance at institutional level ‐via search tools




                             Liaison with MoSD to secure common 
                             resources and information.
                          Search Modules for:
                              1) Social centers like: 
                             o Community centers.
                             o Rehabilitation homes.
                             o Homes for elderly people of Bahrain 
                                 and other social centers.
                          2) social service organizations like: 
                             o Private clubs
                             o Public clubs
                             o Societies
                             o Welfare associations
                             o Women Organizations
                             o Nearest social center to a specified 
                                 block. 
Governance via technology 




              Buffer features employed for grouping NGO’s and

              Social Centers within defined vicinity.
Governance using Geospatial data (example ‐
Governance using Geospatial data (example ‐1)




                       Graphical representation of 
                         distribution of  NGO’s as point 
                         of interest aiding decision‐
                         making.
Governance using Geospatial data (example ‐
Governance using Geospatial data (example ‐2)




                          p        p
                       Graphical representation of 
                         distribution of Social Centers 
                         as point of interest aiding 
                         decision‐making.
Governance using Geospatial data (example ‐
Governance using Geospatial data (example ‐3)




                       Decision‐making aided by Graphical 
                       Decision making aided by Graphical 
                         representation of: 
                        o Distribution of family 
                           counseling events in 2007.
                        o Problem types.
                        o Gender hesitant to family 
                          counseling. 
Example 1 NGO Services
Example-1
    p
Example-2-Social Centers




                           9
Example-3-Family Counseling

				
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