2007 Europe Cruises e-brochure--PDF

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                  2006 Europe Cruises
                  The Holland America Line e-brochure offers you enhanced information to
                  help you plan your cruise vacation. In addition to all the essential details
                  included in our printed brochure — port descriptions and photos, itineraries,
                  itinerary maps, and ship deck plans — the e-brochure provides clickable links
                  to the Holland America Line website for
                  up-to-date information and resources.

                  The Europe Cruises e-brochure is a document in the Adobe® Portable
                  Document Format (PDF), a publicly available format used by organizations
                  around the world for secure, reliable electronic document distribution.
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                  The e-brochure is designed for Adobe Reader® versions 6.0 and higher.

                  You can navigate through the document and access the online
                  material quickly and easily, using the navigation bar at the bottom
                  of the page. To enlarge any part of the document, click on the
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                                                           click on the “explore additional
                                                           information online” button to go
                       Explore additional                  directly to the holland america line
                       information online                  website. you must be connected to
                                                           the internet.

	   w w w. h o l l a n d a m e r i c a . c o m

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                                                                                             The dream of European discovery
                                                                                                                            lives on in ships of

                                                                                             	        classic	design.

    There is a certain kind of elegance           that never goes out of style.                       Traditional                  From European                   Fresh flowers
                                                                                                      nautical detailing,          bronzes to                      provide an elegant
            It’s found in the gleaming curve of a teak deck chair, sumptuous                          such as polished             a remarkable                    touch, and you’ll
                                                                                                      brass brightwork,            collection of                   find grand bouquets
            appointments and telling details. On board the ships of                                   is evident                   maritime maps,                  of colorful blooms
            Holland America Line you’ll discover an experience that is modern,                        throughout                   fine artwork and                on board.
                                                                                                      our ships.                   antiques grace
            fresh and appealing — in an ambiance that is timeless and refined.                                                     our public rooms.

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                                                                             Relax		into	a	world	of	comfort	and	easy	elegance	aboard		
                                                                              the	ships	of	Holland	America	Line.	In	public	rooms	rich,		
                                                                              polished	woods	and	soft	leather	furniture	create	an	inviting	
                                                                              ambiance	in	which	to	gather.	Staterooms	filled	with	all	manner		
                                                                              of	sophisticated	amenities	beckon	you	to	retreat	for	hours.

                                                                              classic design                                every stateroom
                                                                                                                            a gracious retreat
                                                                             •	 Graceful	ships	designed	to	be		
                                                                                true	ocean-going	vessels                   •	 Spacious,	elegantly	appointed	
                                                                                                                              staterooms,	many	with	private		
                                                                             •	 Wraparound	teak	Promenade	Deck	
                                                                                and	classic	teak	deck	chairs
                                                                                                                           •	 Luxurious	Euro-Top	beds	and		
                                                                             •	 Spacious	public	rooms	adorned		
                                                                                                                              premium	linens
                                                                                with	fine	art	and	antiques
                                                                                                                           •	 Large,	extra-fluffy	Egyptian	cotton	
                                                                             •	 Marine-blue	hulls
                                                                                                                              towels;	lighted	magnifying	mirrors;	
                                                                             •	 Polished	brass	brightwork	—		                 massage	showerheads;	salon-quality		
                                                                                a	nautical	tradition                          hair	dryers
                                                                                                                           •	 Elemis	Aromapure’s	luxurious		
                                                                              mid-sized ships

Sunlight and spaciousness grace your
                                                                                                                              “Time	to	Spa”	aromatherapy	skincare	
                                                                             •	 Ships	designed	to	be	large	enough	to	         and	spa-therapies	products
                                                                                offer	the	amenities	required	by	today’s	
                                                                                                                           •	 Luxurious	terry	cloth	bathrobes
                                                                                discriminating	traveler	while	carrying	

	      elegant	stateroom.                                                       far	fewer	guests
                                                                             •	 More	space	per	guest	than	other	major	
                                                                                cruise	lines
                                                                                                                           •	 Televisions	with	DVD	or	VCR	players
                                                                                                                           •	Generous	storage
                                                                                                                           •	 Complimentary	fresh	fruit
                                                                             •	 Largest,	most	comfortable	and	finely	      •	 Complimentary	24-hour		
                                                                                appointed	suites	of	any	major		               in-room	dining
                                                                                cruise	line
                                                                                                                           •	 Nightly	turndown	service
                                                                             •	 Largest	staterooms	and	verandahs		
                                                                                of	any	premium	cruise	line                 •	 Complimentary	shoeshine	service

                                                                             •	 Early	embarkation	program	allows	          •	 Complimentary	ice	service
                                                                                guests	to	board	as	early	as	11:00am
                                                                                                                            suite accommodations
                                                                                                                            For	guests	choosing	suite	accommodations,	
                                                                                 Explore additional                         Holland	America	Line	offers	a	host	of	
                                                                                                                            complimentary	services	that	will	forever	
                                                                                 information online                         spoil	you	for	any	other	stateroom	class.	
                                                                                                                            See	page	73	for	complete	details.

                                                                                                                                                           Luxurious living
                                                                                                                                                           is found in every
                                                                                                                                                           detail, from the soft
                                                                                                                                                           caress of a personal
                                                                                                                                                           bathrobe to fine
                                                                                                                                                           chocolates on your
                                                                                                                                                           pillow at night.

                                                                                                 	                                w w w. h o l l a n d a m e r i c a . c o m 	   

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above	and	beyond
   a crew adept at anticipating guests’ desires .

                       Expect a level       Chilled glasses        Graciousness. It’s evident in the glow of pride on an officer’s face, the crisp
                       of service whereby   arrive on a
                       every request —      gleaming silver                   fold of a napkin, the summons of pleasant musical chimes to dinner.
                       be it an extra       tray. One by one,
                       blanket or two       each detail
                                                                              Ours are the service traditions that have long defined classic cruising,
                       sugars in your tea   adds up to an                     refined and perfected for new generations who recognize service as
                       — is miraculously    extraordinary
                       anticipated.         experience.                       the ultimate luxury.

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                                                                                  Always	 at	the	heart	of	the	Holland	America	experience	is	

	 superb	service
                                                                                  a	warm	and	unobtrusive	style	of	service	that	is	never	in	the	way	
                                                                                  —	and	never	out	of	reach.	Expect	excellence:	We	sail	with	nearly	
                                                                                  one	crew	member	for	every	two	guests.	

never in the way, never out of reach.                                              a signature style                           in the restaurants
                                                                                  •	 best	onboard	service	—		                 •	 Two	expert	servers	per	table	in		
                                                                                     Porthole Cruise Magazine	Readers’	          the	main	Dining	Room,	selected	for	
                                                                                     Choice	Awards                               their	proven	abilities	to	remember	
                                                                                                                                 guest	preferences
                                                                                  •	 Academy-trained	professional	crew
                                                                                                                              •	 Knowledgeable	wine	stewards	adept		
                                                                                  •	 Warm,	unobtrusive	style	of	service	—		
                                                                                                                                 at	pairing	wine	with	food
                                                                                     never	in	the	way,	never	out	of	reach
                                                                                                                              •	 Tableside	waiter	service	in		
                                                                                  •	 Nearly	one	crew	member	for	every		
                                                                                                                                 the	enhanced	Lido,	our	popular		
                                                                                     two	guests
                                                                                                                                 casual-dining	restaurant
                                                                                  •	 Over	130	years	of	polished	performance
                                                                                                                              •	 Executive	chefs	inducted	into	the	
                                                                                  •	 best	overall	cruise	value		                 prestigious	Confrérie	de	la	Chaîne		
                                                                                     (14	consecutive	years)	—		                  des	Rôtisseurs,	an	international		
                                                                                     World	Ocean	&	Cruise	Liner	Society          food	and	wine	society
                                                                                  •	 international	five	star	 	
                                                                                     diamond	award	—	The	American	             throughout the ship
                                                                                     Academy	of	Hospitality	Sciences          •	 Expert	fitness	instructors	in	yoga,	
                                                                                  •	 best	cruise	line	for	europe		               Pilates	and	weight	training
                                                                                     (2	consecutive	years)	—	Travel           •	 European-trained	aestheticians		
                                                                                     Weekly magazine                             in	the	Spa
                                                                                                                              •	 Gaming	lessons	offered	by	Casino	staff
                                                                                   in your stateroom
                                                                                                                              •	 Complimentary	lemonade	and	iced	tea	
                                                                                  •	 Daily	housekeeping	to	tidy	belongings	
                                                                                                                                 served	on	deck	in	mid-afternoon
                                                                                     and	keep	staterooms	immaculate
                                                                                                                              •	 Social	hosts	for	dinner	and	dancing		
                                                                                  •	 Nightly	turndown	service
                                                                                                                                 on	cruises	of	14	days	or	longer
                                                                                  •	 Complimentary	24-hour		
                                                                                     in-room	dining
                                                                                  •	 Use	of	the	exclusive	Neptune	Lounge	
                                                                                     and	personal	concierge	service		
                                                                                     for	Penthouse	Verandah	and	Deluxe	
                                                                                     Verandah	Suite	guests

                                                                                                                                                               Your stateroom
                                                                                                                                                               steward is at
                                                                                                                                                               your service
                                                                                                                                                               throughout the
                                                                                                                                                               voyage, refreshing
                                                                                                                                                               your room
                                                                                                                                                               twice daily.

                                                                                                     	                                w w w. h o l l a n d a m e r i c a . c o m 	   

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                                                                                                      	      	 		elegant	dining
                                                                                                          setting the stage for delight.

     On crisp white linen     course after course arrives, each a small triumph                                 Culinary              Hand-dipped
                                                                                                                inspiration           chocolates, an
            of planning and preparation, beginning with fine fresh produce,                                     changes by the        after-dinner
                                                                                                                day as our chefs      tradition in the
            choice cuts of meat and seafood of the highest quality. Behind the                                  create menus          Explorer’s Lounge,
            scenes our master chefs have brought flavors to perfection. Grilled                                 that reflect exotic   are the perfect
                                                                                                                regional flavors      finish to a
            rack of lamb in our elegant main Dining Room . . . paella for two                                   and recipes.          lovely day.
            on your verandah . . . your choices are deliciously diverse.

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                                                                                 Across	 a	myriad	of	venues,	from	a	casual	bite	poolside		
                                                                                  to	a	formal	five-course	affair,	the	crew	of	Holland	America	Line		
                                                                                  knows,	as	few	do,	how	to	orchestrate	a	truly	memorable		
                                                                                  dining	experience.	

                                                                                  the elegant main                             •	 Complimentary	in-room	dining	
                                                                                  dining room
                                                                                                                               •	 The	Terrace	Grill	on	deck,	where	
                                                                                 •	 Luxurious	two-tiered	Dining	Room*	            swimsuits	are	suitable	attire
                                                                                    graced	with	fine	art	and	antiques
                                                                                                                               •	 Explorations	Café	featuring		
                                                                                 •	 Sophisticated	details	including	              pastries	and	espresso	drinksu
                                                                                    Rosenthal	china	and	crisp	white		
                                                                                                                               •	 Daily	Afternoon	Tea	service,		
                                                                                    table	linens
                                                                                                                                  elevated	to	Royal	Dutch	
                                                                                 •	 Five-course	menus	with	offerings	from	        High	Tea	once	per	cruise
                                                                                    classic	preparations	to	vegetarian	and		
                                                                                                                               •	 Late-night	snack,	chocolate		
                                                                                    low-carbohydrate	options
                                                                                                                                  dessert	extravaganza
                                                                                 •	 Choice	of	four	dinner	sittings*
                                                                                 •	 Romantic	formal	nights,		                      a master staff and crew
                                                                                    a	traditional	cruise	favorite              •	 Menu	design	under	the	direction		
                                                                                                                                  of	Master	Chef	Rudi	Sodamin
                                                                                  the pinnacle grill
                                                                                  experience                                   •	 Executive	chefs	inducted	into	the	
                                                                                                                                  prestigious	Confrérie	de	la	Chaîne		
                                                                                 •	 Intimate,	reservations-only	dining	           des	Rôtisseurs,	an	international		
                                                                                    featuring	Sterling	Silver	beef	and		          food	and	wine	society
                                                                                    fresh	seafood
                                                                                                                               •	 Two	expert	servers	per	table	in		
                                                                                 •	 Luxurious	appointments	including	             the	main	Dining	Room
                                                                                    Bvlgari ®	china,	Riedel ®	stemware		
                                                                                    and	Frette®	linens                             signature touches
                                                                                 •	 Extensive	wine	list	featuring		            •	 Hand-dipped	chocolates	in	the	
                                                                                    many	selections	rated	“Excellent”		           Explorer’s	Lounge
                                                                                    by	Wine Spectator
                                                                                                                               •	 Ice	cream	bar	featuring		

Take your place for another
                                                                                  other delightful                                complimentary	treats
                                                                                  ways to dine                                 	•	Complimentary	hot	hors	d’oeuvres	
                                                                                 •	 Fresh,	cooked-to-order	specialties	           during	cocktail	hour

	    enchanting	evening.	
                                                                                    in	the	enhanced	Lido	Restaurant	for	
                                                                                    breakfast	and	lunch	                       * One-level Dining Room and two dinner sittings
                                                                                                                                   on ms	Prinsendam.
                                                                                 •	 Made-to-order	dinner	entrées		             u   Explorations Café facilities vary by ship and
                                                                                    and	tableside	waiter	service	in		              will be on all ships except ms	Prinsendam.
                                                                                    the	Lido	for	dinner

                                                                                                                                                                        Each evening
                                                                                                                                                                        is a celebration
                                                                                                                                                                        of fine food and
                                                                                                                                                                        wine, a feast
                                                                                                                                                                        for the eyes,
                                                                                                                                                                        the palate
                                                                                                                                                                        and the soul.

                                                                                                      	                                   w w w. h o l l a n d a m e r i c a . c o m 	   13

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in abundant activities and choices.

          The perfect             Take a yoga or       Keep up on e-mail,    Fall into the rhythm of relaxing and inspiring days aboard
          morning: a cup of       Pilates class. Go    news or your stock
          espresso and The        for a swim in the    portfolio, thanks                Holland America Line. One day you might opt for a hot-stone
          New York Times          pool up on deck.     to Internet access
          crossword puzzle        Melt under the       available twenty-
                                                                                        massage in our luxurious Greenhouse Spa & Salon. Another day
          in our comfortable      spell of a massage   four hours a day.                elect to attend a cooking demonstration in the Culinary Arts Center,
          Explorations Café.      in the Greenhouse
                                  Spa & Salon.                                          improve your golf swing or spend time playing bridge in the
                                                                                        afternoon with friends.

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                                                                                Every	day	aboard	a	Holland	America	ship	brings	a	wealth		
                                                                                of	activities	and	enrichment	programs,	along	with	the	freedom		
                                                                                to	partake	in	as	many	—	or	as	few	—	as	you	please.

                                                                                relax and recharge                          •	 Explorations	Speaker	Series		
                                                                                                                               on	cruises	of	10	days	or	longer	
                                                                               •	 Newly	expanded	Greenhouse		
                                                                                  Spa	&	Salon	offers u:                     •	 best	shore	excursions	—		
                                                                                                                               Porthole Cruise Magazine Readers’
                                                                                Asian-inspired	treatment	rooms,	
                                                                                                                               Choice	Awards
                                                                                including	couple’s	massage	rooms	
                                                                                                                            •	 24-hour	e-mail	and	Internet	access
                                                                                Thermal	suites	with	hydrotherapy	
                                                                                pool,	steam	and	aromatic	room,	
                                                                                                                                alive at night
                                                                                showers	and	heated	ceramic	lounges
                                                                                                                            •	 best	onboard	entertainment	—		
                                                                                The	latest	exotic	skin,	body	and		
                                                                                                                               Onboard Services Magazine
                                                                                hair	treatments
                                                                                                                            •	 Lavish	Las	Vegas-style	production	shows
                                                                               •	 Jacuzzi®	hot	tub,	sauna,	steam	room
                                                                                                                            •	 Talented	vocalists,	illusionists,	
                                                                               •	 Two	large	outdoor	pools,	one	with	
                                                                                                                               comedians	and	variety	acts
                                                                                  sliding	glass	roof*
                                                                                                                            •	 Casino	gaming,	movies,	Piano	Bar*
                                                                               •	 Fitness	Center	with	yoga,	Pilates,	
                                                                                  spinning	and	new	exercise		               •	 Crow’s	Nest	Nightclub	&		
                                                                                  and	weight-training	equipment                Late-night	Disco
                                                                               •	 Basketball	and	volleyball	courts*
                                                                                                                                just for kids
                                                                               •	 Golf	simulator	and	golf	swing	analysis♠
                                                                                                                            •	 Dedicated	youth	facilities	and		
                                                                               •	 Luxury	duty-free	shopping                    activities	for	children	ages	3–7,	ages	
                                                                                                                               8–12,	and	special	teen’s	only	areasu
                                                                                personal growth
                                                                               •	 Culinary	Arts	Center 	—	presented		       u   Greenhouse Spa & Salon and youth & child
                                                                                                                                facilities vary by ship.
                                                                                  by	Food & Wine	magazine	—	with	
                                                                                  state-of-the-art	demonstration	kitchen	   * Available on all ships except ms	Prinsendam.
                                                                                  for	gourmet	presentations,	tasting	       ♠ Available   on ms	Prinsendam only.
                                                                                  events	and	intimate	cooking	classes
                                                                               •	 Explorations	Café,	powered	by		
                                                                                  The New York Times,	offering	more	              Explore additional
                                                                                  than	2,000	books,	music	listening	              information online
                                                                                  stations,	Internet,	puzzles	and	more *
                                                                                                                                          Culinary Arts Center

			experience                                                                                                                                                   The sun goes down
                                                                                                                                                                and night comes
                                                                                                                                                                alive, with lavish

     new tastes, new ideas, new skills.
                                                                                                                                                                Las Vegas-style
                                                                                                                                                                production shows
                                                                                                                                                                and fast action
                                                                                                                                                                around the tables
                                                                                                                                                                in the Casino.

                                                                                                   	                                   w w w. h o l l a n d a m e r i c a . c o m 	   17

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                                                                                                                Every aspect	of	a	Holland	America	cruise,	from	the	European	
                                                                                                                ambiance	aboard	our	ships	to	the	expert	speakers’	programs,	
                                                                                                                culinary	events	and	shore	excursions,	has	been	designed	to	deepen	
                                                                                                                and	enhance	your	appreciation	of	the	destinations	we	explore.	

                                                                                                                five distinctive ships                          europe’s best value
                                                                                                               •	 Our	sparkling	Vista-class	ship,	the	         •	 best	overall	cruise	value		
                                                                                                                  ms Westerdam,	where	the	latest	                 (14	consecutive	years)	—	World	Ocean		
                                                                                                                  contemporary	amenities	combine		                &	Cruise	Liner	Society
                                                                                                                  with	classic	ocean	liner	elegance
                                                                                                                                                               •	 Cruise	fare	paid	in	U.S.	dollars;	avoid	
                                                                                                               •	 The	venerable	flagship	of	our		                 costly	exchange	rates	and	negative	
                                                                                                                  fleet,	the	ms Rotterdam,	offering		             currency	fluctuation
                                                                                                                  an	elite	measure	of	comfort	and		
                                                                                                                                                               •	 Entertainment,	cuisine,	
                                                                                                                  service	on	board	
                                                                                                                                                                  accommodation	and	enrichment	
                                                                                                               •	 Our	spacious	ms Veendam,	carrying	              learning	—	included	
                                                                                                                  fewer	guests	than	other	ships	in		
                                                                                                                                                               •	 Unpack	once	and	relax	(in	air-
                                                                                                                  her	class
                                                                                                                                                                  conditioned	comfort,	an	amenity	not	
                                                                                                               •	 The	intimate	ms Prinsendam,	whose	              available	in	many	European	hotels)
                                                                                                                  sleek	draft	allows	her	to	cruise	Europe’s	
                                                                                                                                                               •	 Itineraries	designed	to	allow	extra-
                                                                                                                  Kiel	Canal	and	into	smaller	ports
                                                                                                                                                                  long	days	in	port	to	discover	Europe’s	
                                                                                                               •	 The	five-star	ms Maasdam,	tracing	              great	art	and	architecture,	historic	
                                                                                                                  the	path	of	the	Vikings	on	an	epic	             monuments	and	shopping
                                                                                                                  Transatlantic	discovery	roundtrip		
                                                                                                                                                               •	 Fewer	hassles:	no	need	to	waste	
                                                                                                                  from	Boston	
                                                                                                                                                                  valuable	daytime	hours	traveling	by	
                                                                                                                                                                  train,	plane	or	bus.	We	sail	at	night!	
                                                                                                                a deeper experience
                                                                                                                                                               •	 Accessibility:	Most	of	Europe’s	major	
                                                                                                               •	 Explorations	Speaker	Series	to	
                                                                                                                                                                  cities	were	built	on	oceans	and	rivers,	
                                                                                                                  illuminate	the	art,	culture,	history		
                                                                                                                                                                  putting	many	of	the	Continent’s	most	
                                                                                                                  and	cuisine	of	each	port	
                                                                                                                                                                  important	cultural	sites	and	cities	
                                                                                                               •	 One-of-a-kind	Medallion	Shore	                  within	easy	reach

           Don’t settle for merely seeing Europe —
                                                                                                                  Excursions	designed	to	offer	unique	
                                                                                                                  experiences	not	otherwise	available           collectors’ voyages
                                                                                                               •	 Signature	Collection,	an	exclusive	new	      	 For	those	with	true	explorers’	hearts	

                                                    experience	it.
                                                                                                                  touring	option	that	lets	you	reserve	          who	love	to	“collect”	new	places,	we’ve	
                                                                                                                  your	own	private	car,	driver	and	              combined	a	number	of	our	cruises	into	
                                                                                                                  English-speaking	guide	in	advance	             longer,	in-depth	itineraries	—	with	
                                                                                                                                                                 little	or	no	port	repetition,	offering	an	
                                                                                                               •	 Culinary	Arts	Center,	presented	by	
                                                                                                                                                                 experience	of	Europe	beyond	compare		
                                                                                                                  Food & Wine	magazine,	with	a	state-
                                                                                                                  of-the-art	demonstration	kitchen	for	
                                                                                                                  gourmet	demonstrations,	cooking	
                                                                                                                  classes	and	tasting	events

                                                                                                                                                                                                Wake up to
                                                                                                                                                                                                another beautiful
                                                                                                                                                                                                day, sailing off one
                                                                                                                                                                                                of Europe’s fabled
                                                                                                                                                                                                coastlines. Order
                                                                                                                                                                                                room service and let
                                                                                                                                                                                                the morning unfold.

20 	   w w w. h o l l a n d a m e r i c a . c o m                                                                                   	                                  w w w. h o l l a n d a m e r i c a . c o m 	   21

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Great stone arches soar overhead, conjuring up the 13th century.                                      kiel	canal                                                                   Oslo
                                                                                                                                                                                                                              St. Petersburg
Outside on the square, the 21st century is in full swing. What                                        The ms Prinsendam’s smaller draft                                                   Stockholm
                                                                                                      makes possible this fascinating “shortcut”
contrast there is in Northern Europe! Sophisticated Scandinavian                                      from the North Sea to the Baltic.

capitals alternate with fjords so deep and silent a waterfall is
                                                                                                      celtic	kingdoms                                                      Århus
heard for miles. The riches of Imperial Russia await, along with
                                                                                                      Explore Scotland, England and Ireland
the lunar landscape of Norway’s North Cape. Even the sun has                                          in depth on a full circumnavigation in
to work overtime, until midnight, to keep up with such beauty.                                        late August.

10- to 32-Day Northern Europe
                                                                                                                                                                  Scandinavian Capitals
                                                                                                                                     Europe 2007: Northern Europe 10 Day                                              Europe 2007: Northern Europe 10 Day
                                                                                                                                     im_EU07_VE2_10d_COP_COP <P.25B>                                                  im_EU07_VE1_10d_COP_COP <P.25A>
                                                                                                                                                                    Roundtrip Copenhagen
                                                                                                                                     Background: EU07_blue1.tif @100%                                                         from us $1,999
                                                                                                                                                                                                                      Background: EU07_blue1.tif @100%
                                                                                                                                                                  2007 	 sailing 	 dates	                                                                      	
                                                                                                                                                                  ms Veendam:             Jun 23; Jul 13; Aug 2
                                                                                                                                                                  D AY 	      PORT	        	                                    ARRIVE	     D E PA R T

                                                                      lo n g   itude                                                                              0	          COPENHAGEN,	DENMARK	                                      	 			5:00pm
                                                               18 ˚ e

                                                           e                                                                                                      1	          At	sea	
                                                 it   ud
                                                   G otl                                                                                                          2	          Tallinn,	Estonia	                                		8:00am	 		6:00pm

                                                by, den
                                                                                                                                                                  3	          St.	Petersburg,	Russia	                            7:00am

                                                 Sw                                                                                                               4	          St.	Petersburg			                                           	 		6:00pm
                                                                                                                                                                  5	          Helsinki,	Finland	                               		6:00am	 		5:00pm
                                                                                                                                                                  6	          Stockholm,	Sweden 	                              		8:00am	 		6:00pm	
                                                                                                                                                                  	           Scenic	cruising	Stockholm	Archipelago
                                                                                                                                                                  7	          At	sea
                                                                                                                                                                  8	          Århus,	Denmark	                                  		8:00am	 		3:00pm
                                                                                                                                                                  9	          Oslo,	Norway	                                    		8:00am	 		2:00pm
                                                                                                                                                                  10	         COPENHAGEN,	DENMARK	                               7:00am

                                                                                                                                                                  	 	 Extended	stay.

                                                                                                                                                                        Explore additional                                                               onshore 	 a dventures,	 online
                                                                                                                                                                        information online                                                               Reserve your favorite shore excursions in advance at
                                                                                                                                                                                                                                                and receive priority processing.
                                                                                                                                                                                                                                                         See page 69 for details.
                                                                                                                                                                                    Europe Cruises

24	   b o o k 	 e a r ly 	 a n d 	 s av e

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                                                                                                                                                                                                                                                                           hotel	&	shore	excursions
Hotel Packages                                                                                                                  Shore Excursions Online
A few extra days to                                                                                                             Book exciting shore excursions
relax and enjoy.                                                                                                                in advance online.
                                                                                Amsterdam, The Netherlands

                                                                                                                                 reserve	your	favorite	activities	in	advance	online	                                    the	medallion	collection
                                                                                                                                 and	receive	priority	processing.                                                       Holland America Line is proud to
                                                                                                                                                                                                                        present the Medallion Collection, a
                                                                                                                                 Why wait until you’re on board to book your favorite activities, when you
                                                                                                                                                                                                                        series of exclusive tours designed to
                                                                                                                                 can reserve them in advance 24/7	from the convenience of your home
                                                                                                                                                                                                                        accommodate our most discerning
                                                                                                                                 or office? And because online reservations are processed prior to requests             guests. Each has been carefully chosen
                                                                                                                                 made on board, your requests will receive priority handling.                           to offer a truly different experience,
                                                                                                                                 If you have already booked your cruise and have received a six-digit                   providing an in-depth perspective
                                                                                                                                 booking number, you’re ready to begin. Simply follow the user-friendly                 and unparalleled access to events and
                                                                                                                                 online prompts to select your preferred tours and times, make your                     sights not otherwise available.
                                                                                                                                 booking and receive confirmation — all before leaving home.                            signature	 	
                                                                                                                                                                                                                        collection	touring
                                                                                                                                 choose	your	route	to	onshore	adventure.                                                Independent-minded travelers,
                                                                                                                                 What fascinates you most? Europe’s vibrant cities, the richness of its many            take note: Holland America Line
                                                                                                                                 museums, a tour through the wildly beautiful countryside of Tuscany or                 is pleased to present the Signature
                                                                                                                                 Provence? Holland America’s wide variety of optional shore excursions can              Collection, an exclusive new touring
copenhagen	 	                                                                                                                                                                                                           option that lets you completely
                                                                                                                                 satisfy your curiosity on every count.
scandic hoteL                                             each                                                                                                                                                          customize (and maximize!) your time
copenhagen                                          additionaL
Jun – Aug                       1st night                night                                                                                                                                   s
                                                                                                                                 For history, tour to the astonishing ruins at Ephesus outside Ku¸ adasi,               ashore by reserving a private car,
Shared Double                      US $229               US $139                                                                 discover ancient Carthage in Tunisia or walk the famed D-Day beaches of                driver and English-speaking guide in
Single Occupancy                       359                                                                                       Normandy. For culture, it’s hard to rival a day spent among the collections            advance. Signature Collection touring
                                                                                                                                 of St. Petersburg’s Hermitage; an afternoon at the ballet in Odesa, Ukraine;           is available in select ports of call.
                                                                                                                                 or a tour of Gaudí’s Barcelona.
                                                                                                                                 We’ve designed immersive experiences, too, that let you taste and touch the
                                                                                                                                 spirit of a place. Come learn to prepare paella on the island of Mallorca.
                                                                                                                                 Kiss the Blarney Stone in County Cork. Bike through Skagen in northern
                                                                                                                                 Denmark for a view of the local life.
                                                                                                                                 Begin your European adventures today by visiting

                                                                                                                                                                         You’ll find the “book shore excursions” link
                                                                                                                                                                         conveniently placed on our home page

68 	    e-b r o c h u r e s 	 ava i l a b l e 	 o n l i n e                                                                                                                                     	                           w w w. h o l l a n d a m e r i c a . c o m 	   69

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                                                                                                                                                                                 s hi p i n for m at i on
                                                                                           ms westerdam
                                                                                           ms rotterdam         Designed to carry fewer guests than others in their class,
                                                                                           ms veendam           the ships of Holland America Line are among the most
                                                                                           ms maasdam           spacious at sea and are graced with all manner of
An Elite Fleet                                                                             ms prinsendam        sophisticated amenities.

                                                 ms Westerdam Atrium

ms Rotterdam Venice, Italy


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                                                                                                                                                                                                                                      s hi p i n for m at i on
ms Prinsendam La Fontaine Dining Room        ms Rotterdam Explorer’s Lounge                               Thermal Suite        ms Rotterdam Lido Pool


                                                                                                                                   ship features                                penthouse verandah suite
                                                                                                                                                                                (category ps) and
                                                                                                                                  • 18–22 comfortably appointed                 deluxe verandah suites
                                                                                                                                    public rooms                                (categories s–sc)
                                                                                                                                  • $2–million-plus collection of artwork       Include all the Verandah Suite
                                                                                                                                    and antiques                                amenities, plus:
                                                                                                                                  • Elegant main Dining Room, intimate        • Use of the exclusive Neptune Lounge
                                                                                                                                    reservations-only restaurant, poolside      and personal concierge service
                                                                                                                                    Terrace Grill, casual Lido Restaurant
                                                                                                                                                                              • Complimentary laundry, pressing and
                                                                                                                                  • Two outdoor swimming pools, one             dry cleaning throughout your cruise
                                                                                                                                    with retractable roof*
                                                                                                                                                                              • Premium duvet, oversize bath towels
                                                                                                                                  • Opulent Greenhouse Spa & Salon              and soft, cotton bathrobes and slippers
                                                                                                                                  • Two-tiered Show Lounge                    • Gorgeous corsages and boutonnieres
                                                                                                                                  • Piano Bar, Casino and Movie Theatre         for the first formal night

                                                                                                                                  • Internet Center                           • Hors d’oeuvres served before dinner
                                                                                                                                                                                each evening on request
                                                                                                                                  • Wireless “hotspots” for laptop Internet
                                                                                                                                    connectivity                              • Binoculars and umbrellas for your
                                                                                                                                                                                use on the cruise
                                                                                                                                  • Wraparound teak Promenade Deck
                                                                                                                                                                              • Cocktail party with ship officers
                                                                                                                                   verandah suites                            • Priority boarding for tender
                                                                                                                                   (categories a–bc & ss–sz)                    ports of call
                                                                                                                                  • Personalized cruise stationery            • Special disembarkation service
                                                                                                                                  • Elegant bathrobe for use on               • Priority dining and seating requests
                                                                                                                                    your cruise
                                                                                                                                                                              • Exclusive daily breakfast service for
                                                                                                                                  • Fresh flowers and fruit assortment          suite guests only
                                                                                                                                  • Oversized bath towels                     • High tea service in suite on request
                                                                                                                                  • Feather pillows on request                • A special Suite guest lunch event on
                                                                                                                                  • Luxurious beds featuring Sealy ®            cruises over 7 days in length
                                                                                                                                    Premium Euro-Top mattresses and
                                                                                                                                    finely woven cotton linens                * The ms Prinsendam does not have a piano bar
                                                                                                                                                                                and pools do not have retractable roofs.
                                                                                                                                  • A no-host mini-bar for easy
                                                                                                                                    entertaining in your suite
                                                                                                                                  • DVD or VCR player and the use of an
                                                                                                                                    extensive DVD or VHS tape library

72 	   b o o k 	 e a r ly 	 a n d 	 s av e                                                                                                              	                              w w w. h o l l a n d a m e r i c a . c o m 	    73

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                                                                                                                                                                                                                                                                                                                                                                                                                    s hi p i n for m at i on
                                                                                                                                                                                                                                            room #A46

                                                                                                                                                                                                                                                                                                                                                                    Volendam / Zaandam large inside double

ms Veendam
ms Maasdam
                                                                                                                                                                                 penthouse	                                           deluxe	                                              verandah	suite		                                        large		                                   large		
                                                                                                                                                                                 verandah	suite	                                      verandah	suite	                                      Approx. 292 sq. ft.                                     outside	double	                           inside	double	
note: Room measurements are approximate, and some rooms in the same category may vary in size                                                                                    Approx. 1,159 sq. ft.                                Approx. 556 sq. ft.                                  with Verandah                                           Approx. 197 sq. ft.                       Approx. 182 sq. ft.
and/or have different furniture placement from that pictured.                                                                                                                    with Verandah                                        with Verandah

                                                         c olumn 1                                                c olumn 2                       c olumn 3                             c olumn 4
                                                         northern europe                                          mediterranean                   european treasures                    transatlantic
ms veendam                                               Roundtrip Copenhagen                   Copenhagen/       Roundtrip Venice                  Venice/            Venice/           Tampa/           Copenhagen/
                                                                                                                                                                                                                         ms maasdam                                                                                                      Explore additional
                                                         Jun 23; Jul 3, 13, 23;
                                                         Aug 2, 12
                                                                                                New York
                                                                                                Aug 12
                                                                                                                  Apr 19, 29;
                                                                                                                  May 9, 19, 29
                                                                                                                                                    Jun 8
                                                                                                                                                                       Jun 8
                                                                                                                                                                                         Apr 1
                                                                                                                                                                                                          New York
                                                                                                                                                                                                          Aug 22
                                                                                                                                                                                                                                                                                                                                         information online
                                                                                                                                                                                                                                                                                                                                           floor           soft
                                                                                                                                                                                                                                                                                                                                                                                                        bath room
                                                                                                                                                                                                                                                                                                                                                                                                                                     & furniture
                                                                                                                                                                                                                                                                                                                                         C22 M4 K6     C38 M16 K6        K05              K30           M4 Y16 K6                   M10 Y25 K15
	     verandah	sUITes                                	 ES	from	           ES	to            	       ES         	 ES	from	       ES	to          	         ES         	     ES         	      ES         	     ES
                                                                                                                                                                                                                                                                                                                                               ms Veendam Highlights
	     PS	 Penthouse	Verandah	Suite                   	 $12,949	 –	$13,249                  	   $32,999        	 $13,699	 –	$15,049            	     $17,649        	   $27,499      	    $13,249      	   $23,749
	     S	    Deluxe	Verandah	Suites                   	    5,749	 –	 5,899                  	     14,649       	    6,099	 –	 6,699            	         7,849      	    12,199      	      5,899      	    10,549
	     A	    Verandah	Suites                          	    3,839	 –	 3,939                  	      9,609       	    4,039	 –	 4,439            	         5,139      	     8,079      	      3,939      	     6,839
	     B	    Verandah	Suites                          	    3,759	 –	 3,859                  	      9,469       	    3,959	 –	 4,359            	         5,059      	     7,939      	      3,859      	     6,759                                   C22 M4 K6        soft      wall     wall      bath room     cabinets     other
	     BA	 Verandah	Suites                            	    3,679	 –	 3,779                  	      9,319       	    3,879	 –	 4,279            	         4,979      	     7,789      	      3,779      	     6,679                                                 furniture
                                                                                                                                                                                                                                                                 C38 M16 K6
                                                                                                                                                                                                                                                                                                  M4 Y16 K6
                                                                                                                                                                                                                                                                                                               & furniture
                                                                                                                                                                                                                                                                                                              M10 Y25 K15    white
	     BB	 Verandah	Suites                            	    3,599	 –	 3,699                  	      9,149       	    3,799	 –	 4,199            	         4,899      	     7,649      	      3,699      	     6,599
	     BC	 Verandah	Suites                            	      N/A	 	          N/A            	        N/A       	      N/A	 	          N/A      	           N/A      	      N/A       	        N/A      	      N/A
	     o c e a n - v I e w 	 s TaT e r o o m s        	                                                        	
	     C	    Large                                    	    2,849	 –	 2,899                  	      6,929       	    3,049	 –	 3,299            	         3,749      	     5,939      	      2,999      	     4,849
	     D	    Large                                    	    2,789	 –	 2,839                  	      6,819       	    2,989	 –	 3,239            	         3,689      	     5,829      	      2,939      	     4,789
	     DA	 Large                                      	    2,729	 –	 2,779                  	      6,709       	    2,929	 –	 3,179            	         3,629      	     5,719      	      2,879      	     4,729
	     DD	 Large                                      	    2,669	 –	 2,719                  	      6,599       	    2,869	 –	 3,119            	         3,569      	     5,609      	      2,819      	     4,669
	     E	    Large                                    	    2,609	 –	 2,659                  	      6,499       	    2,809	 –	 3,059            	         3,509      	     5,509      	      2,759      	     4,609
	     EE	 Large                                      	    2,549	 –	 2,599                  	      6,389       	    2,749	 –	 2,999            	         3,449      	     5,399      	      2,699      	     4,549
	     F	    Large                                    	    2,489	 –	 2,539                  	      6,279       	    2,689	 –	 2,939            	         3,389      	     5,289      	      2,639      	     4,489
	     FF	 Large                                      	    2,429	 –	 2,479                  	      6,169       	    2,629	 –	 2,879            	         3,329      	     5,179      	      2,579      	     4,429
	     G	    Large                                    	    2,369	 –	 2,419                  	      6,059       	    2,569	 –	 2,819            	         3,269      	     5,069      	      2,519      	     4,369
	     H	    Large                                    	      N/A	 	          N/A            	        N/A       	      N/A	 	          N/A      	           N/A      	      N/A       	        N/A      	      N/A
	     HH	 Large                                      	    2,249	 –	 2,299                  	      5,849       	    2,449	 –	 2,699            	         3,149      	     4,849      	      2,399      	     4,249
	     I n s I d e 	 s TaT e r o o m s                	                                                        	
	     I	    Large                                    	    2,199	 –	 2,249                  	      5,309       	    2,199	 –	 2,399            	         2,799      	     4,499      	      2,199      	     3,699
	     J	    Large                                    	    2,159	 –	 2,209                  	      5,239       	    2,159	 –	 2,359            	         2,759      	     4,429      	      2,159      	     3,659
	     K	    Large                                    	    2,119	 –	 2,169                  	      5,159       	    2,119	 –	 2,319            	         2,719      	     4,349      	      2,119      	     3,619
	     L	    Large                                    	    2,079	 –	 2,129                  	      5,089       	    2,079	 –	 2,279            	         2,679      	     4,279      	      2,079      	     3,579
	     M	 Large                                       	    2,039	 –	 2,089                  	      5,019       	    2,039	 –	 2,239            	         2,639      	     4,209      	      2,039      	     3,539
	 MM	Large	(“From”	Price)                            	    1,999	 –	 2,049                  	     4,949        	    1,999	 –	 2,199            	         2,599      	    4,099       	      1,999      	    3,499
	     N	    Standard                                 	      N/A	 	          N/A            	        N/A       	      N/A	 	          N/A      	           N/A      	      N/A       	        N/A      	      N/A
	     NN	 Standard                                   	      N/A	 	          N/A            	        N/A       	      N/A	 	          N/A      	           N/A      	      N/A       	        N/A      	      N/A
Q     3rd/4th	Person	–	Adult	–	Inside                	    1,290	 	        1,290            	      2,925       	    1,290	 	     1,290         	         1,575      	     2,865      	      1,635      	     1,635
Q     Infant	–	Under	Age	2                           	      750	 	          750            	      1,575       	      750	 	        750        	           835      	     1,585      	        825      	      825
 n   	 Non-Discountable	Amount	INCLUDED              	      250	 	          250            	        575       	      250	 	        250        	           335      	      585       	        325      	      325
 l   	 Taxes                                         	      179.96	         179.96         	        416.32    	       81.32	         81.32    	           161.27   	      336.44 	              69.82 	      236.36
	     Deposit	Requirement                            	      600	 	          600	           	      1,450       	      600	 	        600	       	           850      	     1,450      	        850      	      850

	 	 For	Cancellation	Protection	Plan	rates	and	information,		               	n 	   Non-Discountable	Amounts	are	included	in	fares	presented.
	 	 see	page	92–93.	                                                  	     	l	    Taxes	are	additional.	Taxes,	as	shown,	were	estimated	at	the		         Early Savings ( E S ) : The fares                                                                                                                                          	
	 	 Fares	in	U.S.	dollars	per	person	based	on	double	occupancy.             	      time	of	publication	and	actual	amounts	will	vary.
 	 	C anadian	fares	available	upon	request.                                	      Single	Partners	Program:	categories	E	and	K.	
                                                                                                                                                           shown are early savings fares and
Q     Adult:	Age	19	and	older.	Child:	Age	2 – 18.                           	      S
                                                                                   	 ingle	Occupancy:	categories	PS – BC	at	200%	of	double		        	    	 are subject to change. Book early
	 	   Based	on	sharing	accommodations	with	two	full-fare	guests.	                  occupancy;	categories	C– NN	at	150%	of	double	occupancy.
                                                                                                                                                           to ensure the best possible rate.

82 	           b o o k 	 e a r ly 	 a n d 	 s av e

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               A DECK
         Staterooms 700-848
                                                                       MAIN DECK
                                                                     Staterooms 500-698
                                                                                                                    PRO MENADE DECK
                                                                                                                                                                                                                                                                                                           PROMENADE DECK
                                                                                                                                                                                                                                                                                                                                                                                                     VERANDAH DECK
                                                                                                                                                                                                                                                                                                                                                                                                    Staterooms 100-220
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  NAVIGATION DECK
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Staterooms 001-065
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                LIDO DECK                                                           SPORTS DECK
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      ms       Maa s d a m
           106 ft. from bow
    to Staterooms 700, 701 & 703.
                                                                       102 ft. from bow
                                                                      to Stateroom 500.
                                                                                                                       Staterooms 300-423
                                                                                                                         106 ft. from bow
                                                                                                                                                                                                                                                                                                                                                                                                      156 ft. from bow
                                                                                                                                                                                                                                                                                                                                                                                                 to Staterooms 100 & 102.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                       205 ft. from bow
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  to Staterooms 001 & 002.                                                                                                                                                                            ms       Veen d a m
                                                                                                                    to Staterooms 300 & 301.
                                                                L500                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  DECK PLANS & STATEROOMS
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      OBSERVATION DECK
                                                              H502     M504                       M503      H501    HH300                                      HH301                                                                                                                                                                                                                                                                                                                                                                                                       THERMAL
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       The deck plans are color-coded by category of
     H700                N703                H701                                                                                                                                                                                                     STAGE                                                                                                                                                                                                                                                                                                                                                                     CROW’S

   H702                  N705
                                                              G508     M506                       M505      G507    HH302                                      HH303
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            SUITE                                                NEST ◆                                stateroom, and the category letter precedes the
                                                             G510      M512                       M511      G509    DD304                                      DD305                                                                                                                                                                                                                                                                                                                                                                            GYMNASIUM                                                                                                              stateroom number in each room. All staterooms
  G704                                          G709
                                                             G516      M514                       M513      G515    DD306                                      DD307                                                                           DANCE FLOOR
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       are equipped with DVD player, flat-panel
  G706                                          G711
                                                             E518      L520                       L519       E517   DD308                                      DD309                                                                                                                                                                                                                                                                                                                                                                                                                                                  M                                                television, telephone and multi-channel music.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        W M
                                                             E524      L522                       L521       E523                                                                                                                                                                                                                                                                             C100

                                                                                                                                                                                                                                                                                                                                                                                                         NN112 NN108 NN102
                       INFIRMARY                                                                                    DD310                                      DD311                                                                                                                                                                   MAIN (SHOW) BALCONY
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             AEROBICS                                                                                                 W
                                                             E526      L528                       L527       E525                                                                                                                                                                                                                                                                             C104                                                                                                                                                                          MEN’S                                                                                      Important Note: Not all staterooms
                                                                                                                    HH312                                      HH313                                                                       MAIN (SHOW) LOUNGE
 H710                         OFFICE            H715
                                                             E532      L530                       L529       E531   HH314                                      HH315                                                                                                                                                                                                                          C106
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            E             E
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       within each category have the same
 FF712                                         FF717
                                                             DA534     K536                       K535      DA533   DD316                                      DD317                                                                                                                                                                                                                          C110                                                                                                                                                                                                                          E             E
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       furniture configuration and/or facilities.
 FF714                                         FF719                                                                                                                                                                                                                                                                                                                                                                                                              S002                                      BEAUTY
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Appropriate symbols within the rooms on
                                                             DA538                                K537      DA539   C318                                            C319                                                                                                                                                                                                                      C114                                                                                                          SALON                                                                 MASSAGE
 FF716                                         FF721                                                                                                                                                                                                                                                                                                                                                                                                                                               PS001
                                                             DA540                                          DA541                                                                                                                                                                                                                                                                             C116                                                                                                                                              THE GREENHOUSE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  SPA & SALON
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       the deck plans describe differences from
 F718                                           F723                                                                                                                                                                                                                                                                                                                                           BB118                                              BB101           S004                                                                                 E       E                                                                                                       the stateroom descriptions below.
                                                             DA542                                          DA543

                                                                                                                    C320                                            C321                                                                                                                                                                                                                                                                                                     E            E

                                                                                                                                                                                                                                                                                                                                   M                                                                                                                                                                                                                                   WOMEN’S
 F720                                           F725         DA544                                          DA545                                                                                                                                                                                                                                                                              BB120                                              BB103                                                                                                 E          E    LOCKER

                                                                                                                    C322                                            C323                                                                                                                                                           W                                                                                                                                         E            E
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       VERANDAH SUITES
 F722                                           F727                                                                                                                                                                                                                        M                                                                                                                                                                                     S006                             S003                                           M                    W
                                                             DA546                                          DA547   C324                                            C325                                                                                                                                                                                                                       BA122                                               BA105
 F724                                           F729         DA550                                          DA551
                                                                                                                                                                                                                                                                           W                           BOUTIQUE
                                                                                                                                                                                                                                                                                                                                                                                               BA124                           E           E       BA107                                                                                                                    TERRACE GRILL
                                                                                                                                                                                                                                                                                                                                               E     E                                                                                                            S008                             S005

 EE726                                         EE731                                                                                                                                                   PHOTO
                                                                                                                                                                                                                                                                                                                                                                                               BA126                                               BA109                                                                                                                                                                                                              Penthouse Verandah Suite: Bedroom with 1

                                                             DA552               E          E               DA553   C326                 E               E          C327                              GALLERY
                                                                                                                                                                                                                                                                                                                                                                                                                               E           E
                                                                                                                                                                                                                                                  E           E                                                                                E     E
 EE728             E          E                EE733         DA554               E          E               DA555                                                                                                                                                                                                                                                   OCEAN                      BA128                                               BA111                                                                                                                                                                                                              king-size bed, oversize whirlpool bath & shower,
                                                                                                                    C328                 E               E          C329                                                                                                                                                                                             BAR
 EE730                                         EE735
                                                                                                                                                                                                                                                  E           E           PURSER                                                                                                                                                                                  S010                             S007
                   E          E                              DA556                                          DA557                                                                                                                                                                                                                                                                              BA130                           I-115               BA113                                                                                                                                                                                                              living room, dining room, dressing room, private

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        SLIDING DOME

 EE732                                         EE737

                                                                                                                    DIRECTOR                                                                                                                                                                                                                                                                   BA132                           I-134               BA117                                                                                                                                                                                    COVER                     verandah, pantry, 1 sofa bed for 2 persons, mini-bar,

                                                                                                                                                                HOTEL                         LAB                                                                                                                                       THE                                                                                                                       S012                             S009
 EE734                                         EE739                                                                                                                                                                                                                                                  GOURMET
                                                             DA558     K560                                 DA559                  THE                         MANAGER                                                                                                                                                                                                                         BA138                           I-136               BA119                                                                                                                                                                                                              refrigerator, guest toilet, floor-to-ceiling windows.


                                                                                                                                                                                                                                            THE                                                                                        ATRIUM

 EE736                                         EE741         DA564     K562                                 DA561                 ATRIUM                                                                                                                              FRONT                                                                                                                    BA140                           I-123               BA121
 EE738                                         EE743         D566      K568                                  D563
                                                                                                                                                                                                                                           ATRIUM                     OFFICE
                                                                                                                                                                                                                                                                                                                                                                                               BA142                           I-125               BA127
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  S014                             S011                                                     LIDO
 E740       M742                                E745         D572      K570                       K567       D569                                                                                                                                       SHORE
                                                                                                                                                                                                                                                                                                         KIOSK                                                                                 B144                                                B129                                                                                                                                                                                                               Deluxe Verandah Suites: 2 lower beds
                                                                                                                                                                                                                                                      EXCURSIONS                                                                                                                                                                                                  S016                             S015
 E746       M744                                E747         D574      K576                                  D571   C330                 W             M            C331                       ART GALLERY                                                                                                                                                                                     B146                                                B131                                                                                                                    WADING
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      convertible to 1 king-size bed, whirlpool bath &


                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              LIDO DECK
 E748       M750                                E749         D578                                            D573   C332                                            C333                                                                                                                                                                                                                       B148                                                B133                                                                                                                                                                                                               shower, large sitting area, dressing room, private

                                                                                                                                                                                                        WINE TASTING BAR & GOURMET SHOPS
                                                                                                                                                                                                                                                                                                                                                                                               B150                                                               S018                             S021
 E752                                           E751         D580      K582                       K577       D575   C334                                            C335                                                                                                                                                                                                                                                                           B135                          NEPTUNE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 LOUNGE                                                                                                                                                                               verandah, 1 sofa bed for 2 persons, mini-bar,
 E754       M756                                E753         D586      K584                       K579       D581   C336              LAUNDERETTE                   C337                                                                                                                                                                                                                       B152                                                B137                                                                                                                                                                                                               refrigerator, floor-to-ceiling windows.
                                                                                                                                                                                                                                                                                                                                                                  SHOPPING                                                                                        S020                             S023                                                     LIDO BAR
 E760       M758                                E755         D588      K590                       K585       D583   C338                 J340                       C339                                                                                                                                                                                           ARCADE                      B154                                                B139
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           A        B      BA      BB        BC

                                                                                                                                                                                                                                                                                                                                        CASINO BAR
 E762                                           E757         D594      K592                       K587       D589   C344                 J342                       C341                                                                                WAJANG THEATRE &                                                                                                                       B156                                                B141                      I-029
                                                                                                                                                                                                                                                       CULINARY ARTS CENTER                                                                                                                                                                                       S022                             S033
 E764                                           E759         D596      K598                       K593       D591   C346                 J345                       C343                                                                                                                                                                                                                       B158                                                B143                      I-031                                                                                                                                                                                    Verandah Suites: 2 lower beds convertible to 1
 E766       M768                                E761         D602      K600                       K595       D597   C348                 J347                       C349                       W
                                                                                                                                                                                                                                                                                                          CASINO                                                                               B160                                                B145                      I-037                                                                                                                                                                                    queen-size bed, whirlpool bath & shower, sitting
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  S024                             S035                                                                                               PRACTICE
 E772       M770                                E763         D604      K606                       K601       D599   C350                 J352                       C351                       M                                                                                                                                                                                               B162                                                B147                      I-039                                                                                                                     TENNIS                                          BASKETBALL     area, private verandah, mini-bar, refrigerator,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        COURT                                            COURT
                                                             D610      K608                       K603       D605   C356                 J354                       C353                                                                                                                                                                                                                       B164                                                B149                                                                                                                                                                                                               floor-to-ceiling windows.
 E774       M776                                E765                                                                                                                                                                                                                                                                                                                                                                                                              S026                             S041

                                                             D612      K614                       K609       D607   C358                 J357                       C355                                                                                                                                                                                                                       B166                                                B151
 E780       M778                                E767                                                                                                                                                                                       HUDSON             HALF MOON                                                                                  PIANO BAR
                                                             D618      K616                       K611       D613   C360                 J359                       C361                                                                    ROOM                                                                                                                                               B168                                                B153
 E782       M784                                E771                                                                                                                                                                                                                                                                                                                                                                                                              S028                             S043                                                                                                                                                               OUTSIDE STATEROOMS
                                                             D620      K622                       K617       D615   C362                 J364                       C363                                                                                                                                                                                                                       B170                                                B155
 E788       M786                                E775
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           C        D       DA       DD       E        EE

                                                             D624                                            D619                                                                                                                                                                                                                                                                              B172                                                B157
 E790       M792                                E777                                                                                                                                                                                                                                                                                                                                                                                                              S030                             S045

                                                                                                                                                                                                                                                                                                                                                                  LER AD
                                                             D626                                            D621                                                                                                                                                                                                                                                                              B174                                                B159

                                                                                                                                                                                                                                                                                                                                                             GAL REHE
                                                                                                                    C366                                            C365

 E794                                           E779                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       F        FF     G        H

                                                             D628                                            D623                                                                                                                                                                                                                                                                              B176                                                B161

                                                                                                                    C368                                            C367                                                                                                                                                                                                                                                                                      A032                                   A047
 E796                                           E781
                                                             D630                                            D625                                                                                                                                                                                                                                                                              B178                                                B163                                                                                                                                                                                                               Large: 2 lower beds convertible to 1 queen-size

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          LIDO RESTAURANT

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    LIDO RESTAURANT
                                                                                                                    C370                                            C369                                                                                                                                                                                                                                                                                      A034                                   A049
 E798                                           E783
 E800                                           E785
                                                             DA632                                          DA627   C372                                            C371
                                                                                                                                                                                                                                                                                                                                                                                               B180                                                B165       A036                                   A051                                                                                                CLUB HAL         VIDEO ARCADE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                THE LOFT
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           *          bed, bathtub & shower. All DD-category staterooms
                                                             DA634                                          DA629   DD374                                      DD373                                                                                                                                                                                                LOUNGE                     B182                                                B167       A038                                   A053                                                                                                                                                             have partial sea views.
 EE802                                         EE787
                                                             DA636                                          DA631   HH376                                      HH375                                   MAIN                                                                                                                                                                                    B184                                                B169       A040                                   A055
 EE804                                         EE789
                                                             DA638                                          DA633   HH378
                                                                                                                                                                                                                                                                                                                                                                                               B186                                                B171       A042                                   A057
 EE806                                         EE791         DA640                                          DA635   DD380                                      DD379                                                                                                                                                                                                                           B188                                                B173       A044                                   A059                                                                                                                                                             Large: 2 lower beds convertible to 1 queen-size
 EE808                                         EE793         DA642                                          DA637   C382                                            C381                                                                                                                                                                                                                       B190                                                B175       A046                                   A061                                                                                                                                                             bed, bathtub & shower. All HH-category staterooms
 EE810                                         EE795         DA644                                          DA639                                                                                                                                                                                                                                                                              BA192                                              BA177                                                                                                 E          E M
                                                                                                                    C384                                            C383                                                                                                                                                                                                                                                                                      A048           E             E         A063                                   W                                 W
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      have fully obstructed views.

                                                                                                                                                                                                                                                                                                                                                                            PINNACLE GRILL
 EE812                                         EE797                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              M
                                                             DA646                                          DA641   C386                                            C385                                                                                                                                                                                                                       BA194                                              BA179       A050           E             E         A065                                               E          E

 F814                                           F 799        DA648                                          DA643                                                                                                                                                                                                                                                                              BA196                                              BA181
                                                                                                                    C388                                            C387                                                                                                                                                                                                                                                                                                 W                     M
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      I N S I D E S T AT E R O O M S

 F816                                           F801         DA650                                          DA645                                                                                                                                                                                                                                                                              BA198                            E          E      BA183                                                                                                 LIDO TERRACE

 F818                                           F 803        DA652               E         E                DA647                        E              E
                                                                                                                                                                                                                                                                                                                                                E    E
                                                                                                                                                                                                                                                                                                                                                                                               BA200                            E          E      BA185                                                                                                                                                              SKY DECK                                              I       J       K       L        M      MM
                                                                                                    STORE                                                                                                                                                                                              QUEEN’S                                  E    E
                                                                                                                                                                                                                                               E              E
 F820                                           F805         DA654               E         E                DA649                                                                                                                                                                                                                                                                              BA202                                              BA187                                                                                                                                                                                                               Large: 2 lower beds convertible to 1 queen-size
                                                                                                                    C390                 E              E           C389                                                                                                                                ROOM
 F 822                                          F 807                                                                                                                                                                                          E              E
                   E          E                              E656      L658                       L653       E651   C392                                            C391                                                                                                                                                                                                                       BA204                                              BA189                                                                                                                                                                                                               bed, shower.
 F824              E          E                 F 809        E662      L660                       L655       E657   DD394                K395                  DD393                                                                                                                                                                                                                           BA206                                              BA191                                                                                                                                                                          POOL
 F 826      MM828            MM813              F 811        E664      L666                       L661       E659                                              HH399
                                                                                                                                                                                                                       W M                                        M W
                                                                                                                                                                                                                                                                                                                                                                                               BA208                                              BA193                                                                                                                                                                                                                    N       NN
                                                                                                                    HH396                K397                                                                                                                                                                                                                                                                                                                                SWIMMING
 F832       MM830            MM815              F 817        E670      L668                       L663       E665                                                                                                                                                                                                                                                                                                                                                              POOL                                                                                                                                  THE OASIS
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  *                                   Standard: 2 lower beds convertible to 1 queen-
                                                                                                                                                                                                                                                                                                           ROTTERDAM DINING ROOM

                                                                                                                    HH398                K400                  HH401                                                                                                                                                                                                                           BA210                                              BA195
 FF834      MM836            MM821             FF819         E672      L674                       L669       E667   DD404                K402                   DD403                                                                                                                                                                                                                          BB212                                              BB197                                                                                                                                                                                                               size bed, shower.
 FF840      MM838            MM823             FF825         E678      L676                       L671       E673   D406                 K407                    D405                                                                                                                                                                                                                          BB214                                              BB199
                                                                                                                                                                                        DINING ROOM

                                                                                                                                                                                                                                                                             DINING ROOM


 FF842                                         FF827         E680      L682                       L677       E675   D408                 K409                       D411                                                                                                                                                                                                                       BC216                                              BC201
 FF844                                         FF829         E686      L684                       L679       E681   D410                 K412                       D413                                                                                                                                                                                                                       BC218                                              BC203
 FF846                                         FF831         E688      L690                       L685       E683                                                                                                                                                                                                                                                                                BA220                                            BA205             112 ft. to stern
                                                                                                                    DD416                K414                   DD415
                                                             E694      M692                     M687         E689
                                                                                                                                                                                                                                                                                                                                                                                                                                                              from Staterooms 050 & 065.
 FF848                                         FF833                                                                                     L417
                                                             E696      M698                     M693         E691                        L423


                                                                                                                                                                                                                                                                                                                                                                                                       30 ft. to stern
                                                                                                                                                                                                                                                                                                                                                                                                from Staterooms 205 & 220.
                                                                      22 ft. to stern
                                                               from Staterooms 691 & 696.                                 13 ft. to stern
                                                                                                                    from Staterooms 418-421.
           43 ft. to stern
    from Staterooms 833 & 848.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Sky Deck
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Sports Deck
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Lido Deck
SHIP SPECIFICATIONS & FACILITIES                                                                                                                             STATEROOM SYMBOL LEGEND                                                                                                                                                                                                         PUBLIC ROOM NAMES                                                                                                                                                                                                                                                                                   Navigation Deck
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Verandah Deck
• 1,258 Guests                                 • 15 Public Rooms                 • Duty-free Shops                                                                   Shower only                                                                                                           Staterooms H501, H502, L500, D563, FF829,                                                                                                           MAIN (SHOW) LOUNGE                  LIBRARY                                                                                                                                                                                                       Upper Promenade Deck
• 55,451 Gross Tons                            • 3 Restaurants                   • Library                                                                           Triple (2 lower beds, 1 sofa bed)                                                                                     FF831, BA200, BA202, S030 are modified                                                            ms Maasdam                                        Rembrandt Lounge                    Leyden Library                                                                                                                                                                                                Promenade Deck
• 720 Feet Long                                • 2 Outdoor Swimming              • Casino                                                                                                                                                                                                  accessible, shower only with small step,                                                          ms Veendam                                        Rubens Lounge                       Hugo De Groot Library                                                                                                                                                                                         Lower Promenade Deck
                                                                                                                                                                     Quad (2 lower beds, 1 sofa bed, 1 upper)
• Automatic Stabilizers                          Pools (one with                 • Internet Center                                                                                                                                                                                         step into bathroom, standard interior and                                                                                                                                                                                                                                                                                                                                                             Main Deck
                                                 sliding glass roof)                                                                                                 Partial sea view                                                                                                      exterior door size.
• 10 Guest Decks                                                                 • Practice Tennis Court                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         A Deck
• 8 Guest Elevators
                                               • Spa & Salon
                                                                                 • Basketball Court
                                                                                                                                                                     Fully obstructed view
                                                                                                                                                                                                                                                                                           Staterooms C389, C390, G704, G706, G709                                                           * The ms Maasdam has Club HAL area in lieu of The Oasis & The Loft.
                                               • Movie Theatre                                                                                                       Connecting rooms                                                                                                      & G711 are wheelchair accessible, roll-in
                                                                                                                                                                                                                                                                                                                                                                                             ◆ The   ms Veendam’s Crow’s Nest has a different configuration.
                                                                                                                                                                     These staterooms have portholes                                                                                       shower only, wheelchair-accessible doorways.
                                                                                                                                                                     instead of windows

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                                                                                                                                                                                                                                                                                                                 t r ave l 	 i n for m at i on
Before You Go
Helping you plan your cruise.

It is a privilege to welcome you on board our ships and our sincere desire that you enjoy an                                                             What provisions for children are              Can you accommodate special diets?                 Is it possible to book our shore
                                                                                                                                                         made on board?                                                                                   excursions prior to embarkation?
extraordinary vacation. Here are answers to the questions we are frequently asked.                                                                                                                     We make every effort to accommodate
                                                                                                                                                         For infants Holland America Line              special dietary requests, including                You may book your shore excursion
                                                                                                                                                         provides baby food, diapers, high chairs,     vegetarian, fat-free, sugar- or salt-free,         requests online prior to departure.
                                                                                                                                                         booster chairs and cribs for a nominal        if advised at time of booking. Kosher,*            Bookings are accepted until 10
                                                             How can I host a bon voyage party?         Upon embarkation you will find a                 fee, upon special request (60 days’ notice)   gluten-free or special medical diets must          days before sailing. And because
                                                                                                        confirmation card in your stateroom              via your travel professional or by calling
                                                             For security reasons, Holland America                                                                                                     be pre-ordered a minimum of 90 days                online reservations are processed
                                                                                                        with your seating assignment and table           Ship Services at 1-800-541-1576. For our
                                                             Line has implemented a “no visitor”                                                                                                       prior to sailing.❧                                 prior to requests made on board,
                                                                                                        number. If, for some reason, your dining         younger guests Holland America’s Club
                                                             policy and regrets any disappointment                                                                                                                                                        they receive priority handling. Visit
                                                                                                        request was not submitted before your            HAL® program offers fully supervised
                                                             this may cause. However, family and                                                                                                       How do I pay for shipboard purchases?     to download
                                                                                                        cruise date, the Maître d’ will assign you       activities, games, parties, menus and
                                                             friends wishing you bon voyage may                                                                                                                                                           shore excursion information, view
                                                                                                        to the sitting that is available.                                                              Holland America ships sail with the
                                                             send a gift directly to your stateroom.                                                     shore activities — broken out by ages                                                            tour prices and choose the tours and
                                                                                                                                                                                                       tradition of a “cashless society.” Simply
                                                             Or you may host a party of your own,                                                        3–7, 8–12 and teens 13–17. Some ships                                                            times that best suit you.
                                                                                                        Normal meal hours in the main                                                                  provide the Front Office with your
                                                             ordering champagne, canapés and                                                             offer children’s programs for ages 3
                                                                                                        Dining Room are:                                                                               credit card at the beginning of your
                                                             cocktail set-ups delivered to your                                                          and up. Please call for information.                                                    * Kosher meals are prepared off the ship in a
                                                                                                        Breakfast   Open seating        8:00am                                                         voyage, sign for your purchases, then       kosher kitchen, frozen and brought to the table
                                                             stateroom beforehand via your travel
                                                                                                                                                         What provisions for single travelers          settle your account with one convenient     sealed in their original containers. There is
                                                             professional or by calling Ship Services   Lunch       Open seating       12:30pm                                                                                                     no kosher kitchen on board.
                                                                                                                                                         are made on board?                            transaction at the end. Payment
                                                             at 1-800-541-1576.
                                                                                                        Dinner      Early sitting       5:45pm                                                         methods accepted are American Express, ❧ For reservations made less than 90 days
                                                                                                                    Upper level of                       Take advantage of our Single Partners         VISA, MasterCard, Discover Card,            before sailing, please contact our Ship Services
                                                             How do I make Dining Room                                                                   Share Program, whereby you may share                                                      Department for special meals availability.
                                                             reservations?                                          Dining Room                                                                        cash or travelers’ checks.
                                                                                                                                                         a stateroom with another non-smoking
                                                                                                                    Early sitting       6:15pm           guest of the same sex and pay only the
                                                             Whatever your dining preferences —                                                                                                        How can I be reached at sea?
                                                             early or main sitting; for two or                      Lower level of                       per-person, double occupancy rate
                                                             groupings of four, six or eight                        Dining Room                          — even if we are unable to find a partner     You may easily make and receive calls
                                                                                                                    Main sitting        8:00pm           for you. In addition, on sailings 14 days     in the privacy of your stateroom using
                                                             guests; with family or friends —
                                                                                                                    Upper level of                       or longer, a carefully selected group of      our satellite communication telephones.
                                                             Holland America Line will make
                                                                                                                    Dining Room                          gentlemen has been invited to serve           Your documentation packet will contain
                                                             every effort to honor your request.
                                                                                                                                                         as social hosts, offering single ladies       detailed information, including the
                                                             All dining requests should be made                     Main sitting        8:30pm
                                                                                                                                                         pleasant company for dining, dancing          phone number for your ship at each
                                                             in advance of sailing through your                     Lower level of
                                                                                                                                                         and conversation.                             specific location.
                                                             travel professional and confirmed                      Dining Room
                                                             or waitlisted at the time of booking.
                                                                                                        ms Prinsendam has two dinner sittings:                                                         Are my shipboard purchases in
                                                                                                        Early sitting                6:00pm                                                            dollars or euros?
                                                                                                        Main sitting                  8:15pm                                                           All purchases aboard our ships
                                                                                                                                                                                                       are in U.S. dollars. This enables
                                                                                                        Alternate Dining Rooms                                                                         you to avoid costly exchange rates
                                                                                                        Our intimate reservations-only                                                                 and adds to the value of your
                                                                                                        restaurants — a delicious alternative                                                          Holland America Line cruise.
                                                                                                        to the main Dining Room — are very
  Explore additional                                                                                    popular. We recommend that you make
  information online                                                                                    reservations early in your cruise.

          For Booked Guests

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                                                                                                                                                                                                                                                                                                                                              t r ave l 	 i n for m at i on
                                                                                                                                                                        rest	assured:	answers	to	frequent	questions                                                                 • Trip Interruption coverage provides
                                                                                                                                                                        If something comes up and I have to cancel,               have access to a 24-hour hotline whose staff        protection if your trip is interrupted
                                                                                                                                                                        am I covered?                                             will refer you to qualified local doctors who       after departure due to a covered reason.
                                                                                                                                                                        Absolutely. You can cancel for any reason                 speak your language.                                The plan reimburses your unused
                                                                                                                                                                        whatsoever up to 24 hours prior to departure.                                                                 (determined in the case of your cruise
                                                                                                                                                                                                                                  I have a history of back trouble. What if my back   or cruisetour on a pro rata basis), non-
                                                                                                                                                                        What’s more, you’ll get cash back. Other                  goes out on the trip and we have to cut it short?
                                                                                                                                                                        programs won’t give you any cancellation                                                                      refundable land or sea expenses prepaid

Your Best Coverage Worldwide
                                                                                                                                                                                                                                  Under the Platinum Plan there is no exclusion       to HAL, airfare paid to return home
                                                                                                                                                                        fees back in cash for this type of situation              for pre-existing conditions. Compare that to
                                                                                                                                                                        because it is not a “covered” claim.                                                                          and certain additional expenses up to
                                                                                                                                                                                                                                  other plans with long “wait” periods applying       us$100/day. Maximum benefit is 150%
                                                                                                                                                                        Is my airfare covered as well?                            to pre-existing conditions.                         of your cruise/cruisetour cost.
Holland America Line Cancellation Protection Programs.                                                                                                                  Yes. If you purchased Holland America’s
                                                                                                                                                                        Fly Cruise Plan, you’ll get 80% (90% with
                                                                                                                                                                                                                                  Does the Platinum Plan cover me if I am
                                                                                                                                                                                                                                  injured on shore?
                                                                                                                                                                                                                                                                                    • Trip Delay coverage provides
                                                                                                                                                                        Platinum Plan) of your airfare cancellation                                                                   reimbursement for reasonable additional
                                                                                                                                                                                                                                  Absolutely! You’ll be reimbursed up to              accommodation and traveling expenses
                                                                                                                                                                        fee refunded when cancelling up to 24 hours               us$10,000 for covered emergency medical,
                                                                                                                                                                        prior to departure.                                                                                           incurred to rejoin the trip in progress
                                                                                                                                                                                                                                  surgical and emergency dental care should

                                                                                                                                                                                                                                                                                      when you are delayed for more than
                                                                                                                                                                        If an emergency occurs during our trip, will              you become sick or are accidentally injured         12 hours, due to covered reasons. Maximum
                                                                                                                                                                        I be able to see a doctor who speaks English?             while traveling.                                    benefit is us$1,000; not to exceed us$100/day.
                                                                                                                                                                        If you have chosen the Platinum Plan, you’ll
                                                                                                                                                                                                                                                                                    • Emergency Evacuation coverage will pay the
four	reasons	ours	is	the	                                          a	small	price	for	peace	of 	mind                                                                                                                                                                                   necessary costs of transportation, medical
                                                                                                                                                                                                                                                                                      services and medical supplies if, due to
Best Protection                                                    Holland America’s Cancellation Protection Plan (CPP) is designed to protect your
                                                                   vacation investment from loss — no matter what. And like other plans that protect things
                                                                                                                                                                                                                                                                                      a covered medical reason, you must be
                                                                                                                                                                                                                                                                                      transported to medical facilities during your

in the Industry                                                    of great value, it’s a small price to pay for peace of mind. Be it illness, family matters,
                                                                   unforeseen work events — anything, CPP is your assurance that your vacation can be

                                                                                                                                                                        $	 0	 –	$	1,000	
                                                                                                                                                                        	fare	paid (usd)	
                                                                                                                                                                                                 $	79		
                                                                                                                                                                                                                  $	 99	
                                                                                                                                                                                                                          	                                                           cruise or cruisetour. Maximum benefit is
                                                                                                                                                                                                                                  cancellation	protection	 • Medical Expense coverage reimburses up to
	 	 you	can	cancel			
1 for	any	reason.	                                            	
                                                                   cancelled for any reason for a cash refund.

                                                                   our	standard	and	platinum	plans	at	a	glance
                                                                                                                                                                        	 1,001	 –	 	 1,250	
                                                                                                                                                                        	 1,251	 –	 	 1,500		
                                                                                                                                                                        	 1,501	 –	 	 1,750		
                                                                                                                                                                                                                                  plan	and	additional	 	
                                                                                                                                                                                                                                  baggage	protection
                                                                                                                                                                                                                                                                                      us$10,000 for medical and emergency dental
                                                                                                                                                                                                                                                                                      expenses incurred as a result of an injury or
                                                                                                                                                                                                                                                                                      sickness that first manifests itself during your
Even if it’s up to 24 hours before                                 Unforeseen events do happen, which is why Holland America Line is pleased to offer                   	 1,751	 –	 	2,000		      	 59		
                                                                                                                                                                                                  1               	 199	          cpp	standard	plan                                   cruise or cruisetour.
                                                                                                                                                                        	 2,001	 –	 	2,500		      	 89		
                                                                                                                                                                                                  1               	 249	          Our Standard Cancellation Protection Plan         • You will also receive the following
sailing. For any reason whatsoever,                                the best trip cancellation protection in the industry.
                                                                                                                                                                        	 2,501	 –	 	3,000		      2
                                                                                                                                                                                                  	 29		          	 289	          (CPP Standard Plan) will allow you, for any         24-Hour Emergency Hotline Assistance
your reservation may be cancelled                                                                                                                                       	 3,001	 –	 	 3,500		     2
                                                                                                                                                                                                  	 69		          	 339	          reason, to provide written cancellation up          Services, arranged by the CPP Platinum
with ease.                                                         cpp	standard                                                                                                                                                   to 24 hours prior to scheduled cruise or            Plan administrator’s designated provider:
                                                                                                                                                                        	 3,501	 –	 	4,000		      3
                                                                                                                                                                                                  	 09		          	 389	
                                                                   CPP Standard allows you to cancel for any reason up to 24 hours prior to the cruise                  	 4,001	 –	 	4,500		      3
                                                                                                                                                                                                  	 49		          	 439	          cruisetour departure and receive a refund           Emergency Cash Transfer Assistance,
                                                                                                                                                                        	 4,501	 –	 	5,000		      3
                                                                                                                                                                                                  	 79		          	 479	          equal to 80% of the applicable cancellation         Medical Consultation and Monitoring,

	       you	get	 	                                                 departure and receive a cash refund equal to 80% of the applicable cancellation fee.                                                                           fee (90% if you purchased our CPP Platinum
                                                                                                                                                                        	 5,001	 –	 	 5,500		     4
                                                                                                                                                                                                  	 09		          	 519	                                                              Emergency Legal Assistance, Emergency
       	cash	back.                                                 Plus, Holland America Line assumes $500 of liability for lost, damaged or delayed                                                                              Plan). In addition, Holland America Line            Medical and Dental Assistance, Lost Travel
                                                                                                                                                                        	 5,501	 –	 	6,000		      	 39		
                                                                                                                                                                                                  4               	 559	          (HAL) automatically assumes an additional
                                                                   baggage. Please note: The CPP Standard Plan is not insurance; for that, guests rely on                                                                                                                             Document Assistance and Emergency
Regardless of your reason                                                                                                                                               	 6,001	 –	 	6,500		      4
                                                                                                                                                                                                  	 69		          	 599	          us$500 of liability for lost, damaged or            Medical Payment Assistance.
                                                                   the Platinum Plan.                                                                                   	 6,501	 –	 	7,000		      	 99		
                                                                                                                                                                                                  4               	 639	
for cancelling. Only                                                                                                                                                                                                              delayed baggage of guests who purchase the          There are no pre-existing condition
                                                                                                                                                                        	 7,001	 –	 	 7,500		     	 29		
                                                                                                                                                                                                  5               	 679	          CPP Standard Plan, still subject, however,
Holland America Line refunds                                       cpp	platinum                                                                                                                                                   to the limitations in our baggage policies.
                                                                                                                                                                                                                                                                                      limitations in the CPP Platinum Plan!
                                                                                                                                                                        	 7,501	 –	 	8,000		      	 59		
                                                                                                                                                                                                  5               	 719	
80	–	90% of refundable fees                                                                                                                                             	 8,001	 –	 	8,500*	      	 89	
                                                                                                                                                                                                  5               	 759		         For example, we do not cover losses while         	 Important	note:	This	is	a	summary	of	
                                                                   Our Platinum Cancellation Protection Plan enables you to supplement the CPP Standard                                                                                                                               coverage.	Please	refer	to	the	Description	
IN CASH, FOR ANY REASON,                                                                                                                                                                                                          baggage is in the custody of airlines. The
                                                                   Plan with insurance coverage and travel assistance services. You may cancel for any                                                                                                                                of	24-Hour	Emergency	Hotline	Services	
as long as you cancel more than                                                                                                                                        * Above us$8,500, the Standard Plan cost is an             baggage policies of HAL are explained in
                                                                                                                                                                                                                                                                                      and	Certificate	of	Insurance	available	from	
                                                                   reason up to 24 hours prior to departure and receive a 90% cash refund of the applicable                 additional us$30 and the Platinum Plan is an          detail on page 97 in this brochure.
24 hours prior to departure.                                                                                                                                                additional us$40 for each us$500 of fare or                                                               Holland	America	Line	which	contains	the	
                                                                   cancellation fee. In addition, you’ll receive                                                                                                                  The CPP Standard Plan is not insurance; it          details	of	assistance	services	and	insurance	
                                                                                                                                                                            fraction of us$500. Rates are per person based

	                                                                                                                                                                           upon each passenger’s share of the total cruise       provides no rights other than those explained       coverage,	terms,	conditions,	exclusions	
                                                                  • pre-departure	trip	cancellation	within	24	hours	of	departure		                                                                                                above. For example, it does not protect double-

3       same	price	 		
       	for	all	ages.
We offer the same excellent
                                                                    Cancel for any covered reason within the 24 hours prior to the scheduled departure and receive
                                                                    reimbursement for the unused arrangements of the cruise or cruisetour portion of travel
                                                                                                                                                                            fare plus NDA paid. Rates are subject to change.
                                                                                                                                                                            Fares and plan costs above are in U.S. currency.
                                                                                                                                                                            If your cruise fare is paid in Canadian currency,
                                                                                                                                                                                                                                  triple-quad occupancy rates should one or
                                                                                                                                                                                                                                  more members of your party cancel, nor does
                                                                                                                                                                                                                                  it cover expenses or unused services due to
                                                                                                                                                                                                                                                                                      and	other	applicable	limitations.	The	CPP	
                                                                                                                                                                                                                                                                                      Platinum	Plan	is	only	available	for	U.S.	
                                                                                                                                                                                                                                                                                      and	Canadian	residents.	The	CPP	Standard	
                                                                                                                                                                            the plan cost will be payable in Canadian                                                                 and	CPP	Platinum	plans	are	optional,	
                                                                                                                                                                                                                                  trip interruption.                                  must	be	paid	at	time	of	deposit	and	are	
protection for everyone, at                                       • trip	interruption	protection Covers the unused arrangements of your travel and                          currency based upon the exchange rate used for
                                                                                                                                                                            your booking. Actual plan cost will be confirmed                                                          non-refundable.	The	per-person,	per-cruise	
the same cost.                                                      additional traveling expenses to return home, up to 150% of the cruise/cruisetour cost                  in Canadian currency at time of booking.
                                                                                                                                                                                                                                  cpp	platinum	plan                                   costs	for	both	plans	are	listed	at	left.
                                                                                                                                                                                                                                  Our Platinum Cancellation Protection Plan         	 The insurance coverage provided under
                                                                  • trip	delay	coverage Reimbursement for accommodation and traveling expenses                              The Standard and Platinum Cancellation
                                                                                                                                                                                                                                  (CPP Platinum Plan) enables you to


        100%	coverage	 	
       	for	pre-existing	 	
                                                                    if your trip is delayed more than 12 hours

                                                                  • emergency	medical	expense You will be reimbursed up to us$10,000 in covered
                                                                                                                                                                            Protection plans are optional, must be
                                                                                                                                                                            purchased at the time of deposit and the costs
                                                                                                                                                                            are non-refundable. Trip cancellation protection
                                                                                                                                                                            is effective for any reason up to 24 hours prior
                                                                                                                                                                                                                                  supplement the CPP Standard Plan with
                                                                                                                                                                                                                                  insurance coverage and travel assistance
                                                                                                                                                                                                                                  services as well as increase your refund amount
                                                                                                                                                                                                                                                                                      the CPP Platinum Plan is underwritten by
                                                                                                                                                                                                                                                                                      Virginia Surety Company, Inc., under policy
                                                                                                                                                                                                                                                                                      #htp04915, and the CPP Platinum Plan is
                                                                                                                                                                                                                                                                                      administered by BerkelyCare, a division of
                                                                    medical expenses for any illness or injury first occurring during your trip. In addition,               to departure under the Standard and Platinum          to 90% for cancellations made more than 24          Affinity Insurance Services, Inc. and, in CA:
Our Platinum Plan covers                                                                                                                                                                                                          hours prior to departure. The CPP Platinum
                                                                                                                                                                            plans. The Platinum Plan additionally offers                                                              AIS Affinity Insurance Agency, Inc. also
pre-existing conditions without                                     necessary expenses of up to us$50,000 for emergency medical evacuation are covered. These               cancellation protection for covered reasons           Plan provides you with the following insurance      d/b/a Aon Direct Insurance Administrators,
exclusions or “time limits.”                                        are benefits that Medicare and many private insurance plans may not offer, and they are                 within 24 hours prior to departure. All other         benefits and services, in addition to the CPP       License #0795465. The program provides
                                                                    highly recommended for foreign travel.                                                                  benefits of the Platinum Plan are effective upon      Standard Plan benefits and larger refund:           limited health insurance benefits and does not
                                                                                                                                                                            departure of your trip.                             • Trip Cancellation coverage provides protection      provide basic hospital, basic medical or major
                                                                  • 24-hour	emergency	hotline	assistance Provides round-the-clock help worldwide                            Standard Cancellation Protection Plan does            if you or a traveling companion must cancel         medical insurance as defined by the NY State
                                                                    for legal or medical referrals, lost travel documents, cash transfer or passport assistance             not incorporate any insurance coverage. The           for a covered reason during the 24 hours prior      Insurance Department. The CPP Standard
                                                                                                                                                                            sole benefit is to provide Trip Cancellation          to scheduled departure. The plan reimburses         Plan is not insurance and is administered by
                                                                                                                                                                            protection up to 24 hours prior to departure          your non-refundable cancellation charges            Holland America Line Inc.
                                                                                                                                                                            for the individual guest purchasing the plan.         or increased occupancy charges (if a traveling
                                                                                                                                                                                                                                  companion cancels) imposed by HAL.

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                                                                                                                                                                                                                                                                                                            t r ave l 	 i n for m at i on
                                                                                                                                        Mariner Society                        ®

                                                                                                                                        “Once aboard, never forgotten.” Our past                	 preferred	pricing                                 • Invitation to a Mariners-only
                                                                                                                                        guests are members of a distinguished                   • Special Mariner fares (on select sailings),         champagne reception and awards
                                                                                                                                        travel group known as the Mariner Society.                and even savings for relatives and friends          ceremony, hosted by the Captain
                                                                                                                                        Membership is automatic and entitles
                                                                                                                                                                                                	 special	events	and	gifts                          	 mariner ®	magazine

 Smooth Air Travel
                                                                                                                                        you to special rewards and extra privileges
                                                                                                                                                                                                • Mariner lapel pins, luggage tags, special         • Complimentary subscription to
                                                                                                                                        like these. Whether you’ve cruised with us
                                                                                                                                                                                                  pillow gifts                                        our travel magazine, featuring news
                                                                                                                                        fifty times or just once, we’re honored to
                                                                                                                                                                                                                                                      and Mariner Society updates
                                                                                                                                        welcome you aboard again as a special and
 Connecting to your cruise.                                                                                                             honored guest, a Mariner.

 Holland America’s Fly Cruise Plan offers you convenience and peace of mind when traveling                                              Requests should be submitted prior to final             seat	assignments	/ 	s pecial	                       overnight	hotel	
                                                                                                                                        payment in order to assure proper consideration.        requests                                            accommodations
 to and from your cruise vacation. This comprehensive program puts the resources of our entire                                          All requests are subject to availability and are not    We cannot confirm seat assignment requests          It may be necessary to overnight guests en route
                                                                                                                                        guaranteed. If confirmation is possible, a us$75	       or requests for special meals or other special      to or from their cruise due to airline schedules
 air/sea staff behind you.                                                                                                              non-refundable service charge and additional            services not mentioned in this brochure.            and/or availability. If necessary, the cost of hotel
                                                                                                                                        airline costs incurred will be assessed. A service      Your travel professional may assist with these      accommodations is not included in the air
                                                                                                                                        charge will be assessed for each additional             arrangements once you receive your tickets.         add-on amounts. Hotels will be selected by
 holland	america ’ s	fly	cruise	plan	                                                         a
                                                                                   air	rates	/	 ir	taxes	/ 	f ees
                                                                                                                                        request that is confirmed.                              Some airlines or charter operators may not offer    Holland America Line and may not be at the
 In these changing times, it’s worth every dollar — and then some.                 Air rates will be quoted and are subject to                                                                  advance seat assignments. Passengers traveling      port of (dis)embarkation. Guests are responsible
                                                                                   change until the booking is paid in full. Quoted     book	early                                              with other guests who originate from different      for hotel accommodations, meals and items of
 When your air travel is arranged through Holland America Line, you are            rates do not include Passenger Facility Charges      The availability of the air rates that we have          cities or who request the Fly Cruise Plan at        a personal nature.
                                                                                   (us$3–27), federal flight segment fees for each      arranged may be limited. Therefore, it is
 automatically enrolled in our Fly Cruise Plan, a program which entitles                                                                                                                        a later time may not receive routing on the
                                                                                   flight segment (takeoff and landing) of us$3.30,	    advantageous for you to book your vacation              same flights.                                       transfers
 you to a whole host of benefits:                                                  the September 11 Security Fee of us$2.50	per         as early as possible. We reserve the right to                                                                Transfers may be purchased from the port city
                                                                                   passenger enplanement (up to a maximum of            limit or close sales from cities without notice.        air	schedule	changes	                                airport to the ship and from the ship to the port
• custom	travel		Our AirPlus Service allows guests to select which                 us$10) and international arrival and departure                                                               Due to late changes by airlines in their schedules, city airport on day of sailing only. Transfers
                                                                                   taxes (us$3–100).                                    liability	and	relation	 	
  airlines they prefer, upgrade flight class and/or travel to and from                                                                  with	airlines                                           we recommend a phone call to your airline to         are available to Fly Cruise guests and to guests
                                                                                                                                                                                                reconfirm your flights just prior to travel. If      who have independent flight plans. Guests with
  their (dis)embarkation port on dates other than those usually booked                                                                  We reserve the right to use the carriers, routing       airlines change their schedules after tickets are    independent flight arrangements must advise
                                                                                                                                        and fare structure of our choice, and to utilize        issued, we will adjust your itinerary or air carrier Holland America Line with this information at
• flight	delay	assistance		If your flight is delayed, we’ll make sure                                                                   commuter and/or charter air service without             accordingly.                                         least 45 days prior to departure.
  someone is at the airport to meet you and help you with your luggage                                                                  prior notice. As the air rates we use are based
                                                                                                                                                                                                A fee of us$100 per guest will be assessed for
                                                                                                                                        on capacity-controlled, promotional and group                                                               cruise-only	guests
                                                                                                                                        fares, we may limit or close sales without prior        guests who delete the Fly Cruise Plan from their
• flight	cancellation	assistance		If your flight is cancelled or a revised                                                                                                                      booking any time within	65 days of travel.
                                                                                                                                                                                                                                                    We recommend that you schedule a minimum
                                                                                                                                        notice at any time. If, due to any cause beyond                                                             of four hours both at the beginning and end
  schedule no longer connects to the ship or tour, we will alter your ticket       airplus	service        ®                             our control, we are unable to arrange for air           air	changes/refunds	                                of your cruise to allow for transfers, customs
  at no charge; if necessary, we’ll even rebook on an alternate airline            AirPlus Service is available for Fly Cruise          travel or the air travel we arrange is unavailable                                                          clearance and airport security checks.
                                                                                                                                        or otherwise fails to materialize, our liability will   Changes to existing reservations initiated
                                                                                   guests who wish to customize their air travel.                                                               by guests will result in a rescheduling charge      Note: If you purchase air transportation
                                                                                   Popular options include:                             be limited to refunding the air add-on amount
                                                                                                                                        paid to us. We assume no liability for any acts         of us$100 per guest if the changes are made         independently from Holland America Line,
                                                                               •   Scheduling your travel to allow for                  or omissions of any airline, including, without         after the final payment due date. Airline tickets   you will be responsible for any and all
                                                                                   an extended stay either before or after              limitation, those involving cancellation of flights,    are issued based on fares which are highly          expenses incurred when joining the vessel
                                                                                   your cruise                                          schedule changes, re-routings, damage to or             restrictive and often cannot be reissued or         in progress.
                                                                               •   Upgrading to First or Business Class,                delay or loss of baggage, flight delays, equipment      exchanged for another carrier or routing.
                                                                                   subject to availability                              failures, accidents, pilot or other staff shortages,    The maximum refund for unused air tickets will
                                                                               •   Choosing preferred airlines to gain credit           overbooking or computer errors. The liabilities         not exceed the air add-on paid to us. There are
                                                                                   for mileage programs, or because your plans          and obligations of an airline to you, and your          no partial refunds. Due to changing airline
                                                                                   require a certain flight or particular time          rights against an airline, are subject to any and       tariffs, your tickets may reflect fares higher
                                                                                                                                        all terms and conditions of the airline’s ticket        or lower than our air add-on amounts. The
                                                                               •   Designating a different gateway city than the        and tariffs.                                            difference is neither chargeable nor refundable.
                                                                                   one closest to home
                                                                               •   Requesting stopovers on your way to or from                                                                  baggage
                                                                                   the ship                                                                                                     Baggage allowance is governed by airline
                                                                                   Written requests should be faxed to AirPlus                                                                  regulations. Excess baggage charges are the
                                                                                   Service at (206)	298-3991 or mailed to:                                                                      responsibility of the passenger. We assume no
                                                                                                                                                                                                responsibility for loss, damage or delay while
                                                                                    Holland America Line Inc.                                                                                   baggage is in the custody of airlines.
                                                                                    Attn: AirPlus Service
                                                                                    300 Elliott Avenue West
                                                                                    Seattle, WA 98119

                                                                                                                                                                                                                                                        Explore additional
                                                                                                                                                                                                                                                        information online
                                                                                                                                                                                                                                                                   Mariner Society

 94 	   e-b r o c h u r e s 	 ava i l a b l e 	 o n l i n e                                                                                                                                                            	                                     w w w. h o l l a n d a m e r i c a . c o m 	    95

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                                                                                                                                                                                                                                                                                                                                           t r ave l 	 i n for m at i on
Details, Details
                                                                                                                 professionals may impose their own cancellation        guests	with	disabilities                                or local health department for specific            responsibility
                                                                                                                 fees. Agency fees of any nature are a matter to                                                                recommendations and/or requirements.               The ms Westerdam and ms Prinsendam
                                                                                                                                                                        We do not discriminate against persons on
                                                                                                                 be decided on solely by the agency and guests.                                                                 You may find some helpful information              are owned by HAL Antillen N.V. and

                                                                                                                                                                        the basis of disability. We seek, to the extent
                                                                                                                 Cruise contracts are nontransferable. Name                                                                     on the U.S. Centers for Disease Control            chartered to Holland America Line
                                                                                                                                                                        feasible, to accommodate the needs of persons
Lorem ipsum dolor set amet nominis.                                                                              changes and departure date changes are
                                                                                                                 considered reservation cancellations and are
                                                                                                                                                                        with disabilities. We have a limited number
                                                                                                                                                                        of staterooms designed for wheelchair access.
                                                                                                                                                                                                                                website at or call toll-
                                                                                                                                                                                                                                free 1-877-fyi-trip. Some countries have
                                                                                                                                                                                                                                                                                   N.V. The ms Maasdam, ms Rotterdam
                                                                                                                                                                                                                                                                                   and ms Veendam are owned by
                                                                                                                 subject to cancellation fees.                                                                                  special requirements for minors (under             HAL Nederland N.V. and chartered
                                                                                                                                                                        Service animals are permitted on board ships

Before Details
Details,You Go                                                                                                   cruise	fares
                                                                                                                 Traveling with Holland America Line is one
                                                                                                                 of the best vacation values around. Your
                                                                                                                                                                        if prior arrangements have been made. Certain
                                                                                                                                                                        land and shore facilities may not be fully
                                                                                                                                                                        accessible to persons with disabilities. While
                                                                                                                                                                                                                                age 18) who are not traveling with both
                                                                                                                                                                                                                                parents. Please discuss this with your
                                                                                                                                                                                                                                travel professional.
                                                                                                                                                                                                                                                                                   to Holland America Line N.V.
                                                                                                                                                                                                                                                                                   All of these entities are affiliates
                                                                                                                                                                                                                                                                                   of Holland America Line Inc.
                                                                                                                                                                                                                                                                                   Transportation aboard the ship is
                                                                                                                                                                                                                                baggage	policy
Important policies for your review.
Helping you plan your cruise.                                                                                    cruise fare includes accommodations aboard
                                                                                                                 an elegant Holland America cruise ship, most
                                                                                                                                                                        Holland America Line endeavors to contract
                                                                                                                                                                        with companies which provide accessible                 Holland America Line will carry as baggage         provided solely by the Shipowners
                                                                                                                                                                                                                                                                                   and Charterers and pursuant to the
                                                                                                                 meals and entertainment on board ship. Not             services and facilities, we cannot guarantee that       only your personal effects for your wearing,
                                                                                                                                                                        all services and facilities will be fully accessible.   comfort or convenience during your travel          Cruise Contract that you will receive
                                                                                                                 included are items of a personal nature or                                                                                                                        prior to embarkation. A copy of the
                                                                                                                 optional programs or optional activities, such         In limited situations where an individual               with Holland America Line. Your baggage

                                                                                                                                                                        with a disability would be unable to satisfy            needs to be placed in securely constructed         form of cruise contract will be provided
                                                                                                                 as alcoholic beverages, soft drinks, laundry                                                                                                                      upon request or can be viewed on our
                                                                                                                 and dry cleaning, shore excursions, medical,           certain specified safety and other criteria, even       and locked suitcases or trunks. If your travel
                                                                                                                                                                        when provided with appropriate auxiliary                includes a land component, you are limited         website: Please
                                                                                                                 barber and beauty shop services. All fares are                                                                                                                    note that the contract includes a clause
                                                                                                                 per person in U.S. dollars.                            aids and services, we may find it necessary to          to two pieces of checked baggage and one
reservations                                                 Payment by American Express, VISA,
                                                                                                                                                                        ask the individual to make alternative travel           overnight or light flight bag which must           specifying certain courts in the State of
Travel agencies provide valuable service                     MasterCard or Discover Card is also accepted.       gratuity	policy                                                                                                                                                   Washington as the exclusive forum for
                                                                                                                                                                        arrangements. We must be notified of any                remain in your custody at all times.
and counseling to prospective travelers. We                  For faster processing, please include a             Exceptional service is part of the                     special medical, physical or other requirements                                                            resolving disputes.
encourage you to make your Holland America                                                                                                                                                                                      Holland America Line does not assume any
                                                             confirmation number on your check. Travel           Holland America cruise experience. Because             of guests at the time of booking. Please contact                                                           Non-Holland America Services (such as
reservations with a travel professional.                                                                                                                                                                                        liability for loss of or damage to or delay of
                                                             professionals please note that MCOs will            you are our guest, it is our goal to make sure         our Access and Compliance Department via                                                                   airlines and ground carriers, shore excursions,
                                                                                                                                                                                                                                perishable items, medicine, liquor, cash, credit
Travel agencies are not owned or controlled                  not be accepted.                                    you receive the finest service possible. And we        email at halw_,               or debit cards, jewelry, gold, silver or similar   restaurants, air ambulance, hotels and
by Holland America Line. Your deposits and                                                                       have made it easy for you to reward excellent          via fax at 1-800-597-1731 or via TTY at                                                                    shoreside physicians) are generally performed
payments for Holland America’s services are
                                                             upgrade	policy                                                                                                                                                     valuables, securities, financial instruments,
                                                                                                                 service on board.                                      1-800-254-8669.                                                                                            by independent contractors. These Non-
to be paid to the travel agency with which you               Holland America Line reserves the right to                                                                                                                         records or other valuable or business
                                                             upgrade a guest or guests to more expensive         A gratuity of us$10 per guest per day                  medical	services/infants/	                              documents, computers, cellular telephones,         Holland America Services are solely at your
made your reservations. Since accommodations                                                                                                                                                                                                                                       risk and subject to the terms or arrangements
are limited by the number of staterooms on                   category accommodations at no additional cost.      for dining and stateroom services will be              pregnancy                                               cameras, hearing aids, electric wheelchairs,
                                                                                                                 automatically added to your shipboard account                                                                  scooters, or other video or other electronic       made by you or on your behalf with the
each ship, reservations should be made as                    change	charges                                                                                             Each of our ships is equipped with limited
                                                                                                                 on a daily basis. We are confident that you                                                                    equipment, binoculars, film, videotape,            independent contractor. We assume no
early as possible. Travel documents will be                  To cover administrative costs, a per-person                                                                medical facilities that are staffed by a physician
                                                                                                                 will find the service on board exemplary                                                                       computer disks, audio disks, tapes or CDs.         responsibility with respect to these Non-
issued only if and when full payment has been                charge will be made if you request a change                                                                and registered nurses. The physician is an
                                                                                                                 and, should you wish to make adjustments,                                                                      These items should not be left lying about         Holland America Services (including
received by Holland America Line from the                    in your travel arrangements after the final                                                                independent contractor. There will be a
                                                                                                                 you may do so at the end of the cruise by                                                                      the ship or your stateroom, nor should they        cancellation, delay, injury, death or damage to
travel agency. Refunds for cancelled or unused               payment due date. Change charges are not                                                                   fee charged for all medical services and
                                                                                                                 contacting the front office. A 15% service                                                                     be left unattended on other vessels, railcars      property) even though we may collect monies
services will normally be made to the same                   assessed for stateroom upgrades or for the                                                                 medications obtained on board. If you become
                                                                                                                 charge will be automatically added to your                                                                     or other vehicles or in hotels, nor placed in      or make bookings.
travel agency on the basis of the amount                     addition of services, unless air reservations                                                              ill during the cruise and the physician is unable
                                                                                                                 bar charges and dining room wine account.              to care for your needs on board, you will be            luggage other than the bag you carry with you.     Situations may arise which, in our opinion,
actually received by Holland America Line less               are altered and/or travel documents must
any applicable cancellation fees and charges.                                                                    In terminals, airports, ports of call and              transferred to medical facilities on shore.             In addition, Holland America Line will not         make it necessary for us to cancel, advance
                                                             be reissued.
You are responsible for obtaining from your                                                                      on shore excursions, we suggest that you extend        If your condition will require that you have            assume any liability for any loss of or damage     or postpone a scheduled departure, change
travel agency monies either retained by                      cancellation	policy                                 gratuities consistent with customary local             special medical apparatus or assistance on              to carry-on baggage left unattended on the         itineraries or make substitutions involving
the agency or received by the agency from                    A full refund (except for amounts paid for          practices.                                             board, we must be made aware of that at time            ship or on other modes of transportation           hotels, restaurants, ports of call, other travel
Holland America Line. For further information                CPP) will be made for written cancellations                                                                of booking in order to determine whether we             or in hotels. Holland America’s ships provide,     components, vessels or other modes of
                                                             received by Holland America Line, 300 Elliott       fares,	non-discountable	 	                             can accommodate your needs. If you are using            at no extra charge, either safe-deposit boxes      transportation. In that event, we do not
visit our website at                                                                      amounts,	taxes	and	surcharges
or call 1-877-sail	hal. Guests under 21 years of             Avenue West, Seattle, WA 98119 at least 76                                                                 prescription drugs, please bring an adequate            in the ship’s Front Office or stateroom safes.     assume responsibility or liability for any
                                                             days, 90 days prior for ms Maasdam 35-day           Holland America Line reserves the right not to         supply with you and keep them in your carry-            Certain hotels may also provide similar            resulting losses, expenses or inconvenience.
age must be accompanied by a parent, guardian                                                                    honor any published prices that it determines
or chaperone who is at least 25 years old; one               cruise or any segment of ms Prinsendam 56-day                                                              on luggage. We will not accept reservations             facilities. Your use of safe-deposit boxes,        Your full cruise fare will be refunded, however,
                                                             cruise prior to the date on which you are to        were erroneous due to printing, electronic             for infants 12 weeks or younger at time cruise          stateroom safes or similar facilities will         if the cruise is cancelled prior to initial
adult chaperone is required for every five                                                                       or clerical error. Each cruise fare includes a
people under age 21.                                         commence travel by air, rail, sea or otherwise.                                                            commences, or women who will be 24 or more              not increase Holland America’s liability as        embarkation. We are not required to make
                                                             Cancellation fees for guests who cancel after       “Non-Discountable Amount.” That portion                weeks pregnant at the time their cruise with            described below.                                   refunds once travel commences, regardless
deposit	and	final	payment	                                   that date for any reason, including medical or      of the fare is neither commissionable to travel        Holland America Line concludes.                                                                            of the reason for guests being unable to
                                                                                                                                                                                                                                Holland America Line cannot be responsible
requirements                                                 family reasons, are subject to the following        professionals nor subject to reduction in the                                                                                                                     complete their travel.
                                                                                                                                                                        immigration	and	immunization                            for any loss, delay or damage that occurs before
The per-person, per-cruise deposit                           per-person cancellation fees:                       event of a percentage discount promotion,
requirements to secure reservations and                                                                          2-for-1 promotion or otherwise. Fares quoted           All U.S. and Canadian citizens must carry               baggage comes into Holland America’s actual        ships ’ 	registry
                                                             ms Maasdam 35-day cruise or any segment of                                                                 a passport valid for six months beyond the              custody when you begin your travel with us or      The ms Veendam, ms Rotterdam,
Cancellation Protection Plan costs are listed                                                                    in this brochure are those in effect at the time
                                                             the ms Prinsendam 56-day sailing, 120-91 days                                                              duration of the cruise and necessary visas.             after baggage leaves Holland America’s actual      ms Prinsendam, ms Westerdam and
with the cruise prices.                                                                                          of printing. If cost factors dictate the need for
                                                             before commencing travel: an amount equal                                                                  Expired passports are not acceptable. Non-              custody at the end of your travel with us.         ms Maasdam are registered in The
                                                                                                                 fare increases, Holland America Line may do
A deposit is required at time of cruise booking.             to deposit requirement; 90-76 days before                                                                                                                          In particular, please note that we assume no       Netherlands. Holland America Line
                                                                                                                 so at any time prior to departure. Guests can          U.S./non-Canadian citizens: You must have a
Cancellation Protection Plan, if desired, must               commencing travel:	60% of gross fare; 75 days                                                                                                                      responsibility for loss, damage or delay while     has registered trademarks in the United
                                                                                                                 cancel (without paying a cancellation fee)             valid passport and any necessary visas. Please
be paid for at time of deposit; see Cancellation             or less before commencing travel;	100% of                                                                                                                          baggage is in the custody of airlines.             States and various foreign countries for
                                                                                                                 rather than accept a fare increase. This right         carefully verify the existing identification
Protection Plan and Additional Baggage                       gross fare.                                                                                                                                                        If Holland America Line, due to any cause          the names and phrases “Holland America,”
                                                                                                                 does not apply to increases in Taxes or to             requirements for your particular travel
Protection for details on page 93.                                                                                                                                                                                              whatsoever, is liable for loss of, damage to       “Holland America Line,” “Westours,”
                                                             All other sailings                                  surcharges, as described below. The term               situation. In addition, non-U.S. citizens who
Final payment is due no later than 75 days prior to                                                              “Taxes” as used by Holland America Line refers         have previously been admitted to the United             or delay of your property, the amount of           “A Tradition of Excellence,” “AirPlus Service,”
                                                             75–57 days before commencing travel:
departure, 90 days prior for ms Maasdam 35-day                                                                   to certain taxes, fees and charges imposed             States for permanent residence must carry               Holland America’s liability will not exceed        “Oceans Apart,” “Club HAL,” “Wayfarer,”
                                                             an amount equal to deposit requirement;
cruise or any segments of the ms Prinsendam                                                                      by governmental or quasi-governmental                  their Permanent Resident Card (Form i-551),             us$100 (us$600 for guests who have purchased       “Westfarer,” “Seafarer,” “Sunfarer,” “Eastfarer,”
56-day cruise. In most cases, we are able to                 56–29 days before commencing travel:                authorities, including port authorities,               commonly known as a Green Card. You are                 Cancellation Protection Plan) unless you have      and “A Signature of Excellence” as well as for
provide you with travel documents, including                 50% of gross fare;                                  relating to any aspect of your cruise or tour.         also responsible for securing necessary visas           specified to Holland America Line in writing       the modern and antique ship design logo.
your cruise contract, approximately 30 days prior            28–16 days before commencing travel:                If governmental action results in any element          and immunizations. Information on visas,                the true value of your property and paid to        Should you need to contact
to departure. Travel documents, however, are                 75% of gross fare;                                  of Taxes exceeding the estimates used by               if applicable, is provided to travel professionals      Holland America Line before departure              Holland America Line prior to sailing,
issued only after final payment has been received                                                                Holland America Line for purposes of                   by Holland America Line. Information on visas           1% of the value in excess of us$100 or             please use this address:
                                                             15 days or less before commencing travel:
by Holland America Line.                                                                                         preparing this brochure, we reserve the right          may also be obtained by contacting Zierer               us$600, as applicable. In that event,
                                                             100% of gross fare.                                                                                                                                                                                                     Holland America Line Inc.
Travel professionals should make checks                                                                          to pass through the extra amount. Similarly,           Visa Service at 1-866-788-1100 or sending an            Holland America Line’s liability will be
                                                             Given that the resale of cancelled space will                                                                                                                      limited to the amount so specified.                  300 Elliott Avenue West
payable and send to:                                                                                             Holland America Line reserves the right to             e-mail to Guests are
                                                             likely result in a lost opportunity to sell other                                                                                                                                                                       Seattle, Washington 98119
                                                                                                                 impose or pass through fuel surcharges,                responsible for staying apprised of all current
  Holland America Line Paymaster Corporation                 space, these fees are due regardless of resale.                                                                                                                                                                         U.S.A.
                                                                                                                 security surcharges or similar incidental              requirements. As to immunizations, please
  P.O. Box c34013                                            Fees incurred as a result of cancellation           surcharges. No right of cancellation exists            check with a travel medicine specialist
  Seattle, WA 98124-1013                                     cannot be applied to future bookings. Travel        under either of these circumstances.
96 	   e-b r o c h u r e s 	 ava i l a b l e 	 o n l i n e                                                                                                                                                                                            	                                     w w w. h o l l a n d a m e r i c a . c o m 	    97

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