PRODUCT DISCLOSURE SHEET (Read this Product Disclosure Sheet before you decide to take out the Singapore Airlines KF American Express Credit Card. Be sure to also read the general terms and conditions.) Charge Card: Singapore Airlines KF American Express Credit January 2011 1. What is this product about? This is an Amex KrisFlyer credit card, with a line of credit granted by us to you and where any amount of the credit utilized by you has not been settled in full on or before a specified date, the unsettled amount will be subject to finance charges. 2. What do I get from this product? • Travel Insurance • Emergency Replacement Card • Express AutoPay • Airport Lounge Access • 1 KrisFlyer mile for every RM2 spent for all purchases and 2 KrisFlyer miles for every RM2 spent when you book your tickets*** online via www.singaporeair.com.my for flights departing from Malaysia. 3. What are my obligations? • Minimum monthly repayment: 5% of statement balance or RM25, whichever is higher. • Finance charges free period: 20 days from the posting date of retail transaction, provided there is no outstanding balance in the credit card account. 4. What are the fees and charges I have to pay? • Annual fee: Basic (RM250 p.a) – first-year fee waiver Supp (RM125 p.a) – first-year fee waiver • Cash advance fee: 5% of the amount advanced or a minimum of RM10 per transaction, whichever is higher. Finance Charges (retail transaction/cash advance): For retail transaction, the tier rate is as follows Tier 1 : 13.5% p.a. (for prompt repayment of 12/12 months) Tier 2 : 16% p.a. (for prompt repayment of 10/12 months) Tier 3 : 17.5% p.a. (for prompt repayment of less than 10/12 months) For cash advance, 18% p.a. or 1.5% p.m. of cash advance amount calculated on a daily basis • Over limit fee: N/A • Card replacement fee: RM50 • Returned cheque fee: N/A • Personal Identification Number (PIN): N/A • Overseas transaction conversion fee: Conversion factor of 2.5%. Charges that are made in foreign currency other than in U.S. Dollars, will be converted into U.S. Dollars before being converted into the billing currency. • Sales draft retrieval fee: Original (RM5 per copy), photocopy (RM5 per copy) • Additional statement request fee: RM10 • Other fees and charges (i) Balance Transfer Balance 3 mths 6 mths 9 mths 12 mths 24 mths 36 mths Transfer Finance 0% p.a for 6% p.a. for 9% p.a. for 12% p.a. for 4.5% p.a. 4.95% p.a. for charges the first 3 the first 6 the first 9 the first 12 for 24 36 months for months for months for months for months for months for minimum a minimum minimum minimum minimum transfer amt minimum transfer amt of transfer amt transfer amt of transfer amt of RM2,000. amt of RM1,000. of RM1,000. RM1,000. of RM2,000. RM1,000 Processing Fee N/A (ii) Late Payment Charges: 1% of the total outstanding balance as at the statement date or RM5, whichever is higher up to maximum of RM50. (iii) Post-dated cheque fee: N/A (iv) Touch ‘N Go fees: Subscription: RM10 (one-time non refundable) Automatic reload: RM2 Refund processing fee: RM5 Card replacement fee: RM10 Legal fees: On solicitor and client basis plus other expenses incurred by Maybank in the enforcement of Maybank‘s right and entitlement under T&C. 5. What if I fail to fulfill my obligations? • Late payment penalty charges: 1% of the total outstanding balance as at the statement date or RM5, whichever is higher up to a maximum of RM50 • Right to set-off any credit balance in your account maintained with us against any outstanding balance in this credit card account. • Liability for unauthorised transactions – Recovery through litigation process 6. What if I fully settle the balance before its maturity? (For balance transfer or flexi payment plans) Balance Transfer • Lock-in period: 3, 6, 9, 12, 24 or 36 months • Early settlement penalty: None. • EzyPayment Plan • Not available for this card 6. What are the major risks? By paying only minimum monthly repayment, the interest amount and time taken to settle the full amount will increase. Think about your repayment capacity when charging the credit card. The finance charges imposed on the outstanding balance for this credit card is based on a tiered pricing structure in accordance to your repayment history. If you have problems paying for your credit card balances, contact us early to discuss repayment alternatives. You should notify us immediately after having found that your credit card is lost or stolen. 7. What do I need to do if there are changes to my contact details? It is important that you inform us of any change in your contact details to ensure that all correspondences reach you in a timely manner. To update your contact details, you may reach us via one of the following channels: i) Call-in to 1800-88-9559 ii) Email: email@example.com iii) Write-in attention to: Head, Cardmember Interaction, Customer Engagement, 7th Floor Menara Maybank, 100, Jalan Tun Perak 50050 Kuala Lumpur iv) Fax: 03-7953 8600 8. Where can I get further information? Should you require additional information on Charge Cards, please refer to www.Maybank2u.com.my or www.americanexpress.com.my website. If you have any enquiries, please contact us at: Tel: 1800-88-9559 Fax: 03- 7953 8600 9. Other charge card products available • American Express Gold Credit Card • American Express Platinum Credit Card • American Express Ikhwan Gold/Platinum Credit Card • Maybankard American Express Gold Credit Card IMPORTANT NOTE: LEGAL ACTION MAY BE TAKEN AGAINST YOU IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR CHARGE CARD BALANCES. The information provided in this disclosure sheet is valid as at 25/01/2011.
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