Service Catalog Template
Services Catalog
Executive Summary
This catalog was developed to help you get the help you deserve. Inside you’ll find all the names, phone numbers, organizational charts and services provided by the Shared Service Group
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Shared Services Group
“Lower Cost, Better Service, Great Relationships”
SSG Services
In the slides/pages that follow are a list of services that are supported by SSG. Each page describes a service and the support SSG provides:
What is the SSG service What support is included from SSG What you should expect from SSG Where to get information relating to the service
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xxxxxxx SERVICE
“Lower Cost, Better Service, Great Relationships”
4
ORGANIZATION CHART
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Service:
What is the Service?
What Should You Expect?
Service Goal
Basic Service: • 8am to 5pm 5 days a week support • All calls answered by a person • Return call within 24 hrs
What is Included?
Description Item1 Item1 Item1 Item1 Item1 Item1 Item1 Item1 Item1
Need More Information?
Key Contacts
Name Title Phone Email
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Name
Name Name Name Name Name Name Name Name Name
Title
Title Title Title Title Title Title Title Title Title
Phone
Phone Number Phone Number Phone Number Phone Number Phone Number Phone Number Phone Number Phone Number Phone Number
Email
Email Email Email Email Email Email Email Email Email