When an organization is really concerned about people, its total philosophy, culture, and orientation will reflect this belief. True False Question 2 (True/False Worth 5 points) A series of experiments conducted at the Hawthorne facility of Western Electric, the Hawthorne Studies, was completed in order to determine the effect of illumination on workers and their output. True False Question 3 (True/False Worth 5 points) In a strategic approach to HRM, the primary responsibility for people management lies with whomever is in direct contact with them. True False Question 4 (True/False Worth 5 points) For employees to be productive, they must feel that the job is right for their abilities and that they are being treated equitably. True False Question 5 (Multiple Choice Worth 5 points) All of the following are key concepts that should be applied by HRM except: Analyzing and solving problems from a profit-oriented point of view Assessing costs or benefits of recruitment and training Using planning models that include realistic, challenging, specific, and meaningful goals Emphasizing the strategic importance of expendable employees Question 6 (Multiple Choice Worth 5 points) One problem in making strategic planning decisions regarding people is that all other resources are evaluated in terms of _______________ and, in most organizations, people are not. market share life cycle money productivity Question 7 (Multiple Choice Worth 5 points) Effective HR departments set specific, measurable objectives to be accomplished within _______________ time limits. unspecified the shortest possible specified flexible Question 8 (Multiple Choice Worth 5 points) A well-formulated HRM strategy will help aggregate and allocate a firm's resources into a unique entity on the basis of all of the following except: Internal strengths and weaknesses The strength of local unions Changes in the environment Anticipated actions of competitors Question 9 (Multiple Choice Worth 5 points) The _______________ of an organization or department is/are the goals it seeks to achieve; its reason for existence. ideals policies objectives bottom line Question 10 (Essay Worth 5 points) Explain how action-oriented HRM departments differ from people-oriented HRM departments. Question 11 (True/False Worth 5 points) Union procedures and requirements are elements of the internal environment and have a significant impact on HRM programs. True False Question 12 (True/False Worth 5 points) Training and development can improve job performance. True False Question 13 (True/False Worth 5 points) Productivity measures are crude and subject to short-term error. True False Question 14 (True/False Worth 5 points) Maintaining a sustainable competitive advantage requires a firm to deal effectively with employees, customers, suppliers, and competitors True False Question 15 (Multiple Choice Worth 5 points) _______________ management is a process by which an organization works to determine what needs to be done to accomplish objectives, and how they will be achieved. Strategic Tactical Intuitive Selective Question 16 (Multiple Choice Worth 5 points) Any solution that is implemented must be _______________. original systematic progressive evaluated Question 17 (Multiple Choice Worth 5 points) Apple Computer's early success was due to high alignment of its strategy with all of the following except: Its structure Its people Its management The strategy of its primary competitor Question 18 (Multiple Choice Worth 5 points) Which of the following would be considered an operational (short term) HR activity? Examining labor force trends Preparing staffing plans Establishing a reward system that is linked to strategic goals Developing a recruitment marketing plan Question 19 (Multiple Choice Worth 5 points) Which of the following is the result of genetic factors and is rarely subject to change through training? Finger dexterity Interpersonal skills Leadership skills Recall Question 20 (Essay Worth 5 points) What are the educational and behavioral factors that an HR manager must consider when staffing a division in a new geographic location? Question 21 (True/False Worth 3.33 points) If an organization can prove that only men can carry out a job's duties, it precludes a woman from suing on the grounds of discrimination. True False Question 22 (True/False Worth 3.33 points) Disparate impact occurs when a racially neutral employment practice has the effect of disproportionately excluding a group that falls within a protected category. True False Question 23 (True/False Worth 3.33 points) In light of recent court decisions, it is now critical for organizations to update and strengthen their anti-harassment policies to include multiple channels for making complaints. True False Question 24 (True/False Worth 3.33 points) The Equal Pay Act (EPA) was passed by Congress to eliminate wage differences between whites and minorities. True False Question 25 (Multiple Choice Worth 3.33 points) If a plaintiff proves that a disparate impact exists, an organization may then defend its employment by showing validation or _______________. business necessity hiring records process improvement plans modified HRM procedures Question 26 (Multiple Choice Worth 3.33 points) Why are employers always liable for quid pro quo sexual harassment? Because it takes place on company premises Because both employees are covered by the company insurance policy Because a supervisor's acts are viewed as acts of the employer Because an employee must quit to avoid the harassment Question 27 (Multiple Choice Worth 3.33 points) Any employer having a contract with the federal government of at least _______________ and employing at least 50 individuals must have an affirmative action plan in writing. $5,000 $25,000 $50,000 $250,000 Question 28 (Multiple Choice Worth 3.33 points) The OFCCP issued Revised Order No. 4, which suggests the format and parts of an Affirmative Action Plan. What do they suggest as the first step in that plan? Set goals Specify how goals will be attained Obtain copies of AAPs from other, like companies Analyze under-representation and availability Question 29 (Multiple Choice Worth 3.33 points) A group of prison guards, six of whom were African-American, and three who were white, sued for discrimination because a manager at a Denny's restaurant told them that they: Couldn't be seated together Didn't look right together Weren't welcome All of the choices are correct. Question 30 (Essay Worth 3.33 points) To prove that intentional discrimination occurred, the person filing the suit (the plaintiff) must first establish a prima facie case, proving four elements. The first element is that he/she belongs to a protected class. What are the other three elements? Question 31 (True/False Worth 3.33 points) HR planning determines the numbers and types of employees to be recruited into the organization or phased out of it. True False Question 32 (True/False Worth 3.33 points) Strategic implementation refers to an organization's decision about what it wants to accomplish (its mission) and how it wants to go about accomplishing it. True False Question 33 (True/False Worth 3.33 points) Without an effective HR plan to support recruitment and selection, it would be impossible for an organization to move fast enough to stay competitive. True False Question 34 (True/False Worth 3.33 points) Modeling develops a forecast based on a past relationship between a factor related to employment and employment itself. True False Question 35 (Multiple Choice Worth 3.33 points) Which law requires 60 days advance notice of plant closings? Worker Layoff and Plant Closings Act Worker Adjustment and Retraining Notification Act Worker Relocation Amendment Layoff Adjustment and Retraining Act Question 36 (Multiple Choice Worth 3.33 points) An HRIS that has been developed specifically for use by upper-level executives is sometimes referred to as a(n) _______________. executive information system executive management system senior selection system systems database Question 37 (Multiple Choice Worth 3.33 points) A critical part of any successful succession plan is a comprehensive _______________ plan. compensation recovery retention All of the above Question 38 (Multiple Choice Worth 3.33 points) Major reasons for formal employment planning include all of the following except: More control over union recruitment and activities More effective and efficient use of human resources More satisfied and better-developed employees More effective equal opportunity planning Question 39 (Multiple Choice Worth 3.33 points) Action decisions that are appropriate when there is a shortage of employees include all of the following except: Overtime for existing employees Retraining less-skilled employees Demotions Subcontracting some of the work Question 40 (Essay Worth 3.33 points) A skills inventory typically is divided into three segments, one of which is "Data summarizing the employee's past." What four sub-categories (types of information) would be included in this segment?
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