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HAYWOOD COMMUNITY COLLEGE THREE-YEAR STRATEGIC PLAN

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					    HAYWOOD COMMUNITY COLLEGE

     THREE-YEAR STRATEGIC PLAN

              2009-2012




            February 2009




i
                          THREE-YEAR STRATEGIC PLAN

                                               2009-2011




Distribution:
      Board of Trustees
      Administrative Council
      Campus Directors, Chairpersons of Divisions/Departments
      Library
      Haywood Community College Website




ii
                                                             HAYWOOD COMMUNITY COLLEGE
                                                        THREE-YEAR STRATEGIC PLAN 2009-2012
                                                                           TABLE OF CONTENTS

BOARD OF TRUSTEES............................................................................................................................................................. iv
MISSION STATEMENT ..............................................................................................................................................................v
HAYWOOD COMMUNITY COLLEGE VISION AND CORE VALUES........................................................................... vi
HAYWOOD COMMUNITY COLLEGE STRATEGIC GOALS ......................................................................................... vii
NCCCS STRATEGIC INITIATIVES AND GOALS. ......................................................................................................…..viii
BOARD OF TRUSTEES AND PRESIDENT GOALS .......................................................................................................... xiii
HAYWOOD COMMUNITY COLLEGE ORGANIZATIONAL CHART ...........................................................................xv

STRATEGIC PLAN BY DIVISIONS

ACADEMIC SERVICES AND WORKFORCE DEVELOPMENT .......................................................................................1
EXECUTIVE DIRECTOR OF ADMINISTRATIVE SERVICES ………………………………………….…..................109
EXECUTIVE DIRECTOR OF BUSINESS OPERATIONS …………………………………………………………….....124
PRESIDENT'S OFFICE………………………………………………………………………………………………………139
REGIONAL HIGH TECHNOLOGY CENTER…………………………………………………………………………….145
STUDENT DEVELOPMENT SERVICES ........................................……………………………………………………….149
TECHNOLOGY AND INSTRUCTIONAL SUPPORT SERVICES………………………………………………………187




iii
                      Haywood Community College


                                 2008/2009
                          Board of Trustees



     Peggy C. Melville, Chair
     Mark Bumgarner, Vice-Chair
     Lynn Barrett
     Charles Boyd
     R. Neal Ensley
     Donna Forga
     Ellene Francis
     Randy Herron
     Debbie Hyatt
     Robert Morris
     Steve Sorrells
     Richard Lanning
     Maggie Reich, President of HCC Student Government Association




iv
                                             MISSION STATEMENT
Mission Statement
As an open-door community-based institution, Haywood Community College strives to meet the
educational and job training needs of diverse populations with varying backgrounds, goals, interests,
abilities, and resources. The College provides accessible educational, training, entrepreneurial, cultural,
and social opportunities that focus on current trends and foster the development of the individuals and
communities it serves. Learners engage in experiential activities that join the worlds of work and
learning and develop problem solving, leadership, critical thinking, and enterprise abilities.
The College fulfills its mission through the following objectives that provide:
    •   quality postsecondary and continuing education;
    •   occupational education that develops and enhances students’ employability and career advancement;
    •   a two-year course of study, which may serve as the first two years of a baccalaureate program;
    •   distance learning and flexible program opportunities for learner accessibility;
    •   academic support to students requiring basic reading, English, and math skills;
    •   continuing and adult education programs meeting community needs and interests, particularly job training
        and retraining, small business development, adult basic skills, cultural enrichment, and personal growth;
    •   individual counseling, career guidance, and job placement services;
    •   technological support for all educational programs and services to enhance learners’ abilities to access,
        evaluate, organize, and use information from a variety of sources; and
    •   collaborative initiatives with K-12, colleges and universities, business, industry, government, and other
        organizations to promote lifelong learning and enhance workforce, economic, and community
        development.

    Approved: July 10, 2007




v
                              Haywood Community College Core Values


Vision

Advancing our Community through Education and Leadership


Core Values

In all we do, we will challenge each other to demonstrate our core values:

     •   Student Enrichment
     •   Community Advocacy
     •   Shared Leadership
     •   Excellence
     •   Innovation
     •   Integrity
     •   Positive Attitude


Redefined 2007




vi
                                         Haywood Community College
                                       STRATEGIC GOALS 2007-2010
Goal #1 – One College, One Community

      •   Fostering positive college and community relationships
      •   Openly communicate on all levels to promote collaboration and shared leadership

Goal #2 – Designing Futures

      •   Align instructional programs with current and projected social, economic, academic, and
          professional expectations

Goal #3 – Inviting Success

      •   Use support programs and services that result in the career and educational advancement of college
          students and employees

Goal #4 – Staying Connected & Contemporary

      •   Position the college as a regional leader in technology, entrepreneurship, sustainable development,
          as well as creativity and design

Goal #5 – Cultivating Stewardship

      •   Develop and responsibly use resources

Drafted by the College Advisory Council in 2007.

vii
                          NORTH CAROLINA COMMUNITY COLLEGE SYSTEM
                                   STRATEGIC INITIATIVES AND GOALS
                                                   2007--2010
                                     Critical Issue: Changing Demographics
Goal 1     Increase participation and completion rates of underserved and underachieving population
           segments. Objectives
             OBJECTIVE A: Using the NCCCS Achieving the Dream (AtD) methodology to identify and define
                          underserved & underachieving population segments at each NCCCS college, appoint a
                          Task Force of NCCCS constituent groups [Senior level administrators for Instruction,
                          Continuing Education, Student Services, Career Services, Admissions, Counseling,
                          Recruiting, Basic Skills, & Planning & Research] to define and determine baseline
                          participation and completion rates for these segments.
             OBJECTIVE B: Engage the Task Force in developing a list of best practices to address participation and
                          completion rate issues.

Goal 2     Identify occupations in which workforce shortages are anticipated and develop programs to recruit new
           workers and retain and upgrade older workers to meet identified needs.
            Objectives
             OBJECTIVE A: Identify and contract with a consultant or consulting group to (1) perform a
                          supplementary gap analysis to validate educational gap areas identified in The HB1264
                          Report, Staying a Step Ahead: Higher Education Transforming NC’s Economy, and (2)
                          develop a gap analysis system that can be maintained by NCCCS staff long term.
             OBJECTIVE B: Appoint a joint NCCCS-UNC Task Force comprised of college presidents, instructional
                          deans, workforce development directors (to include UNC’s SBTDC), private business
                          representatives, regional economic development representatives, and other appropriate
                          groups to address the findings of the gap analysis.
Critical Issue: Fiscal Resources
viii
Goal 1   Enhance student access and affordability by establishing regular enrollment growth funding and an
         enrollment reserve to accommodate large increases in enrollment; by keeping student tuition rates as low
         as is reasonable, and by supporting funding for multi-campus colleges and off-campus centers.
          OBJECTIVE A: Research and develop funding models and strategies that provide adequate resources
                       for enrollment (regular term, enrollment spikes, multiple locations); academic and
                       student services support; and high cost – high demand programs for the enhancement of
                       economic development.
          OBJECTIVE B: Validate the relationships between the cost of attendance, financial aid, and student
                       success.
          OBJECTIVE C: Research and develop the infrastructure, support and maintenance costs of a
                       comprehensive distance education program.
          OBJECTIVE D: Engage the NCACCP Finance Committee and Current Chair of the NC Association of
                       CC Presidents in the evaluation of funding models, critique of strategies, and discussion
                       of cost/benefit analyses.
          OBJECTIVE E: Produce a well-documented and defensible request for additional resources.


Goal 2   Continue to raise compensation levels for faculty and staff to the national average and beyond.
          OBJECTIVE A: Research and develop cost estimates, using multiple data sources and comparative
                       analyses, for a multi-year plan for elevating faculty and professional staff salaries to
                       peer national averages.
          OBJECTIVE B: Reward with budget flexibility those colleges that make measurable movements to the
                       national average salaries.
          OBJECTIVE C: Evaluate and re-evaluate the plan adopted in 2005 to increase the compensation of
                       adjunct faculty salaries.




ix
Critical Issue: Human Resources
Goal 1    Develop and implement a Succession Plan Model that allows colleges (and the System Office) to identify,
          prepare for, and manage the effects of impending and future retirements.
            OBJECTIVE A: Appoint a Task Force of NCCCS constituent groups [Representatives of Trustees
                         Association, State Board of Community Colleges, CC Presidents Association, and HR
                         Directors Association, etc.] to research, identify & select an existing Succession Plan
                         Model that can be adjusted to fit the needs of the NCCCS environment.
            OBJECTIVE B: Engage the Task Force in adjusting the identified model to fit the NCCCS institutional
                         and System Office environments.


Goal 2    Inventory and review all current Leadership Development Programs before developing and
          implementing an enhanced System-wide Leadership Development Program.
            OBJECTIVE A: Appoint a Task Force of NCCCS constituent groups [Representatives of NC
                         Community College Leadership Program, NCSU’s Leila Gonzales Sullivan, Fuqua
                         School CC Presidents Association, HR Directors Association, etc.] to inventory &
                         review all current leadership development programs being utilized and supported by
                         NCCCS.
            OBJECTIVE B: Engage the Task Force in developing an enhanced System-wide Leadership
                         Development Program tailored to NCCCS needs.




x
Critical Issue: Technology
Goal 1     Establish Regional Technology Resource Centers that promote student learning through effective
           integration of technology resources and systems with curriculum development to establish effective
           instructional methods that can be implemented on campus and in distance learning offerings throughout
           the community college system.
            OBJECTIVE A: Involve a Task Force of NCCCS constituent groups [Representatives from Trustees
                         Association, State Board, CC President’s Association, Business Officers Association,
                         IT Managers, Instructional Administrators Association, Council of Community College
                         Library Administrators, NCCC Adult Educators Association, Continuing Education
                         Administrators Association, Student Services Administrators Association, etc. ] to
                         define the role, scope, & responsibility of the centers.
            OBJECTIVE B: Engage the Task Force in developing the organizational structure, rules of operation,
                         and other operational center details.
            OBJECTIVE C: Using the criteria established, engage the Task Force in developing an objective, RFP-
                         based procedure – keeping geography and economic conditions in mind – to award the
                         Centers to the most effective proposals.
Goal 2     Develop a five-year technology plan for the System that includes a technology needs assessment for the
           System, including infrastructure; the priority for addressing those needs; and funding strategies, both
           public and private.
            OBJECTIVE A: Engage an inclusive, representative group of college technologists, IT staff,
                         administrators, Council of Community College Library Administrators, NCCC Adult
                         Educators Association, & faculty to work with the System Office to determine the
                         scope and methodology for developing the plan that clearly defines “technology” and
                         the scope of technology to be addressed within the plan (e.g. infrastructure, support
                         services, distance education).
            OBJECTIVE B: Engage the Technology Group in developing the needs assessment instrument,
                         determining a process for prioritizing needs, & identifying funding strategies.
Critical Issue: Increasingly Competitive Market
xi
Goal 1     Develop, design, and implement a multi-phased study to accurately define the nature of the higher
           education market in the current environment.
           OBJECTIVE A:        Engage a UNC System graduate school of business program to conduct a multi-phased
                               study to accurately define the nature of the higher education market in the current
                               environment.
           OBJECTIVE B:        Engage student researchers with input from NCCCS constituent groups
                               [Representatives from NC Association of CC Presidents, Faculty Association,
                               Continuing Education Administrators Association, NC4SGA, Trustees Association,
                               State Board, NCCC Adult Educators Association, etc.] in determining the scope of the
                               study.



Please note that when applicable at the local level, these objectives were addressed in our Haywood Community
College Strategic Plan.




xii
                                           THE BOARD OF TRUSTEES and PRESIDENT
                                      STRATEGIC PLANNING GOALS AND STRATEGIES
                                                                 2009-2012
HCC Board of Trustee Goals 2007-2010
1. Implement construction and renovation phases of the campus master plan; improve functionality of facilities and
grounds.

2. Promote the socioeconomic contributions of the college by enhancing job preparation for and services to significant
community sectors including but not limited to k-12 education, disabled adults, senior adults, business/industry, and the
self-employed.

HCC President Goals 2006-2010
1.     Implement a “one college” organizational model focused on the needs and success of students and the community:
                 •   open, two-way communication
                 •   shared planning and decision making
                 •   continuous improvement, strategic planning and budgeting;
                 •   integrated programming and services (curriculum and continuing education)
                 •   career and education planning
                 •   workforce preparedness
                 •   economic, social, and cultural development
 2. Create and gain support for a comprehensive curriculum and continuing education instructional plan that identifies:
              • niche and standard programs and services with projected rates of enrollment and utilization
              • niche and standard instructional methodologies, technologies, and delivery systems
              • related staffing/faculty (quantity, pay, expertise, etc.), facility, grounds, technology, and funding needs.

 3. Enhance the content of and the enrollment in applied technology programs while maintaining strong college transfer programs.

  4. Establish an organizational structure and a fiscal plan that places greater emphasis on instruction and student success.

  5.     Successfully diversify fundraising efforts.
xiii
HCC President Goals 2006-10 (Continued)
1. 1. Develop and implement plan to enhance job preparation for and services to significant community sectors including but not limited
         to k-12 education, disabled adults, senior adults, business/industry, and the self-employed.

      2. Develop and implement construction and renovation phases of the campus master plan

      3. Develop and implement plans to improve functionality of facilities and grounds




xiv
                                                                HCC College-Wide
                                                                Organizational Chart


                                                                    Board of Trustees



                                                                                                         College Advisory
                                                                          President
                                                                                                              Council



                                                   Executive
                                              Assistant/Secretary
                                                to the Board of
                                                    Trustees

                                                                                          Director of
                                                                                         Marketing and
                                                                                        Communications                  Marketing and
                                           Director of                                                                 Communications
                                          Institutional                                                                  Technician
                                         Advancement


                          Secretary
                                                                                                                         Recruitment &
                                                                                                                       Alumni Technician




      Vice President of                                                                                                              Vice President of
       Academic and                                                     Executive                                                        Student
         Workforce                    Executive                                                    Executive                           Development
                                                                         Director
        Development                   Director of                                                 Director of                            Services
                                                                     Technology and
                                       Business                                                  Administrative
                                                                       Instructional
                                      Operations                                                   Services
                                                                     Support Services




Updated October 6, 2008
                                                   Academic and Workforce Development
                                                          Organizational Chart


                                                                                Vice President
                                                                             Academic & Workforce
                                                                                 Development




                                                                                                        Administrative
                                                                                                          Assistant




                                                    Department Chair/
                                                                                                                         Department Chair/   Director of Community
    Department Chair/         Department Chair/         Instructor                                   Department Chair/
                                                                             Department Chair/                               Instructor          and Economic
Instructor Arts & General     Instructor Jewelry    Natural Resources                                    Instructor
                                                                                 Instructor                                Business &          Development and
        Education               Creative Arts        Management &                                   Health/Human Svcs
                                                                           Advanced Technologies                         Entrepreneurship     Curriculum Liaison
                                                   Campus Sustainability
                                                       Coordinator




                                                                                                                                                      2
     Update October 6, 2008
                                                                   Academic and Workforce Development
                                                                     Organizational Chart (Continued)

                                                                                          Vice President of Academic
                                                                                          & Workforce Development




                                                                                                                                                         Department Chair/
                                                                                                                                                        Instructor – Natural
                                                                                           Department                                                        Resources
                      Department Chair/                                                                                                                   Management &
                                                                                             Chair/
                      Instructor - Arts &                                                                                                                     Campus
                                                                                      Instructor - Jewelry
                      General Education                                                                                                                    Sustainability
                                                                                         Creative Arts
                                                                                                                                                            Coordinator


                                                                                                                                                                                      Secretary
                                                                                                                                 Instructor – GIS/
                                               Secretary                Secretary
                                                                                                                                Forest Management
                                                                          (Split)                          Instructor – Clay
 Instructors – Math
                                                                                                                                                                               Instructors – Fish &
                                                                                                                                                                                     Wildlife
                                        Instructor – Chemistry       Instructor – Fiber
                                                                                                                                   Instructors –
                                                                                                          Instructor – Wood
Instructor – English,                                                                                                               Horticulture
      Speech                                                                                                                                                                   Instructor – Natural
 & Communications                                                                                                                                                                   Resources

                                                                                                             Instructor –
                                            Instructor – Biology
                                                                                                               Design           Instructor – Pulp &
                                                                                                                                       Paper
                                                                                                                                                                                Forestry Grant -
Instructors – English                                                                                                                                                              Forestry:
                                                                    Instructor – Film &                       Instructor -
                                            Instructor – History           Video                             Wrought Iron
                                                                                                                Metals         Technician - Forestery                             Instructor –
                                                                                                                                                                                Sustainable Dev.




     Updated October 6, 2008


                                                                                                                                                                                                      3
                                                   Academic and Workforce Development
                                                     Organizational Chart (Continued)


                                                                         VP Academic and Workforce
                                                                               Development




                                Department Chair
                                Health & Human
                                 Svcs/Director                                                                                  Department Chair/
Secretary                                                                                                                      Instructor: Business
                                Region A Nursing
                                  Consortium                                                                                   & Entrepreneurship



                                                                                                                                                            Secretary
                                                     Instructors-                                          Instructor -                                      (Split)
                                                   Early Childhood                                   Business Administration
                Instructors –
                  Nursing

                                                                                                                                                            Instructor -
                                                                                                                                                         Entrepreneurship

                                                                                                           Instructors –
                                                                                                      Office Systems Tech.
                                                    Instructors -
                                                   Criminal Justice

              Instructors –
                                                                                                                                                          Instructors -
            Medical Assisting
                                                                                                                                                      Computer Information &
                                                                                                           Instructor –                                 Networking Tech.
                                                                                                           Accounting


                                                    Instructors -
                                                   Cosmetic Arts


                                                                                     Secretary
                                                                                      (Split)


                                                                                                                                                              4
                                                          Instructor –
Updated October 6, 2008
                                                          Therapeutic
                                                           Massage
                                 Academic and Workforce Development
                                   Organizational Chart (Continued)

                                                         Vice President
                                                      Academic & Workforce
                                                          Development




                                                        Department Chair/
                                                            Instructor
                                                      Advanced Technologies



                                                                                    Secretary




                                                                                                    Instructor -
                                                                                                      Building
        Instructors –                                                            Instructors -
                                 Instructors –                                                     Construction
         Machining                                                             Auto Body Repair
                                 Engineering




   Instructors – Industrial
                                                                                                   Instructor –
          Systems
                                                                                                     Welding
                              Instructor – Clinical
                                                                                  Instructors -    Technology
                                   Informatics
                                                                              Automotive Systems




                                                                                                   Instructor -
                                                                                                    Electrical
                                                                                                   Technology




Updated October 6, 2008
                                                                                                             5
                                 Academic and Workforce Development
                                   Organizational Chart (Continued)

                                                                Vice President
                                                            Academic and Workforce
                                                                 Development




                                                                   Director of
                                                                Community and
                                                                   Economic
                                            Secretary          Development and
                                                               Curriculum Liaison

                                                                                                 Program Manager
                                                                                                  of Occupational
                                                                                                     Extension




                                                        Coordinator of               Coordinator of
   Director of Small      Coordinator of                                             Corporate and              Regional Fire
                                                        Public Service                                                          Industry Specialist
   Business Center        Health Training                                             Community                  Coordinator
                                                          Training
                                                                                      Education



       Secretary
        (Split)




Updated October 6, 2008

                                                                                                                                                6
                                                                      Student Development Services
                                                                          Organizational Chart

                                                                                         Vice President Student
                                                                                         Development Services




                                                                Administrative
                                                                  Assistant                                             High School
                                                                                                                      Programs Liaison




             Director of Student                                                  Director of                       Director of
             Success Services/                                                    Enrollment                                             Coordinator of
                                                                                                                   Financial Aid
            Instructor Teaching                                                  Management                                              Education and
             & Learning Center                                                                                                              Career
                                                                                                                                         Development/
                                                                                                                                          Counselor

                                                                                                                  Asst. Director of
Coordinator of
                                                                                                 Enrollment        Financial Aid
Developmental                                                       Enrollment
                             Coordinator of Adult                                               Management
  Education                                                          Manager
                                 Education                                                       Specialist
                                                                                                                                                     Academic & Career
                                                                                                                                                     Services Counselor
                                                                                                                   Financial Aid
Instructor TLC                                                                                   Enrollment         Specialist
                                                    Secretary                                   Management
                                                                                                 Technician                                                 Career
                                                                                                                                                          Development
                                                                                                                                                           Specialist

TLC Technician                                Compensatory
                                                Education
                                                Specialist

                 Adult Education
                   Technician




     Updated October 6, 2008
                                                                                                                                                              7
                                                 Administrative Services Organizational Chart

                                                                               President




                                     Executive Director                                                          Executive Director
                                        of Business                                                               of Administrative
                                        Operations                                                                    Services



                                                                                                                                      Facilities
                                                             Accountant                                                          Maintenance Team
                                                                                           Human Resources                             Leader
                                                                                              Assistants
                    Bookstore Manager
                                                          Payroll Accountant

                                                                                                                                       Facilities
                                                                                                                                      Maintenance
                                                                                               Security
                    Bookstore Assistant                                                                                               Technicians
                                                             Purchasing                       Department
                                                             Technician



                    Print Shop Manager                                                     Facilities Services
                                                             Accounting                                                          Campus Arboretum
                                                                                             Technicians
                                                             Technicians                                                           Team Leader




                                                             HCC RCAC
                                                                                                                                 Campus Arboretum
                                                                                                                                   Technicians




Updated October 6, 2008

                                                                                                                                                    8
                                                Technology and Instructional Support
                                                    Services Organization Chart

                                                                      President




                                                                      Executive
                                                 Administrative        Director
                                                   Assistant        Technology &
                                                                     Instructional
                                                                   Support Services




                                                                                                             Network
                                                                                                         Administrator and
                                                                                                        IT Project Manager
                          Coordinator
                       Distance Learning                                 Director of
                       and Research and                              Library & Learning
                          Institutional                                  Resources
                          Effectivness                                                                  Computer Systems
                                                                                                          Administrator
                                                                                          Webmaster


                                                                          Librarian
                                                                                                          Unix Systems
                                                                                                          Administrator
  Research and
                                                   Instructional
    Institutional                                                                          Computer
                              Quality Liaison      Technology
Effectiveness Data                                                                        Technicians
                                                     Instructor
      Manager




    Updated October 6, 2008
                                                                                                                             9
                      Haywood Community College Five Year STRATEGIC PLAN 2008-2013
HCC VALUE / GOAL DESCRIPTION                                                          2ND RESPONSIBLE
                                                                                        COST CENTER
     OBJECTIVE                                 TIME                PERFORMANCE               3RD        ADDITIONAL
         STRATEGY                             FRAME             EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development




Academic Services and Workforce Development     Page 1 of 204                           Accounting Degree Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                              3RD         ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                                    RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Accounting Degree Program
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 12 Increase sharing of information on campus and with the community.

   1    Promote better participation by the Accounting degree students to attend meetings   2009-10      Marketing plan in place. We will show that more students           Small Business         $0.00
        held by the Small Business Center involving the community as a whole by                          attended meetings.                                                 Center
        conducting better advertising of the meetings.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Implement WorkKeys into the ACC program to determine the level of general           2009-10      Results on a student by student basis once they have completed                            $0.00
        education skills that have been acquired.                                                        the WorkKeys testing process.




Academic Services and Workforce Development                                                      Page 2 of 204                                                              Accounting Degree Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                              3RD          ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                    RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
AS: English
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Provide opportunities for English, Reading, and Communication faculty to attend      2009-10      Faculty will attend conferences and workshops.                           $1,000.00
        workshops and meetings that will improve and refine their teaching skills and will
        develop expertise in content skills.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  6 Expand tutoring services to better align instructional support for projected academic needs.

   1    Offer workshops for instructors to assist students needing additional work in        2009-10      Workshops will be offered.                         Teaching &             $300.00
        grammar, writing, and technology skills.                                                                                                             Learning Center




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  3 Investigate and encourage best practices in instruction.




Academic Services and Workforce Development                                                       Page 3 of 204                                                                AS: English
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                             3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: English
   1    Train all faculty, both full- and part-time, in the use of multimedia classrooms and   2009-10      Training will be conducted.                                            $200.00
        current and new supplemental course Web sites.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Examine the possibility of developing a "smart classroom" for improved                 2009-10      Classroom will be established and used.           Information        $25,000.00
        instructional delivery.                                                                                                                               Technology
                                                                                                                                                              Services




   2    Examine the possibility of renovating the 300 Building for wireless connectivity.      2009-10      Wireless environment will be established.         Information        $10,000.00
                                                                                                                                                              Technology
                                                                                                                                                              Services




 12 Integrate technology to enhance instruction.




Academic Services and Workforce Development                                                         Page 4 of 204                                                             AS: English
HCC VALUE / GOAL DESCRIPTION                                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                      3RD            ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                            RESPONSIBLE         RESOURCES

Academic Services and Workforce Development
AS: English
   1    Examine the possibility of purchasing a digital camera for student and faculty      2009-10      Digital camera purchased and used.                         Teaching &               $250.00
        academic use.                                                                                                                                               Learning Center




   2    Continue to explore the possibility of purchasing new LCD projectors for computer   2009-10      Equipment purchased.                                       Information             $3,500.00
        labs in 326 and 327 and purchase an additional laptop computer for use with                                                                                 Technology
        Smartboard in a larger classroom.                                                                                                                           Services




   3    Incorporate the use of anti-plagiarism software into instruction.                   2009-10      Software incorporated and faculty trained in software.     Information                $0.00
                                                                                                                                                                    Technology
                                                                                                                                                                    Services
                                                                                                                                                                    Distance Learning




Academic Services and Workforce Development                                                      Page 5 of 204                                                                          AS: English
HCC VALUE / GOAL DESCRIPTION                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                  3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES        RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Health, PE, Recreation
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Explore possiblity of offering physical education classes that would appeal to the   2009-10      Classes have sufficient enrollment                            $0.00
        community at large (such as nature hiking).




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 11 Maintain quality instructional programs and services.

   1    Explore the need and possbility for a full time health and physical education        2009-10      Hiring decision made                                          $0.00
        instructor.




Academic Services and Workforce Development                                                       Page 6 of 204                                   AS: Health, PE, Recreation
HCC VALUE / GOAL DESCRIPTION                                                                                                               2ND RESPONSIBLE
                                                                                                                                             COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE               3RD          ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES     RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
AS: Humanities & FA
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Continue to establish and maintain liasons with area and community arts             2009-10      Liasons maintained.                                           $0.00
        organizations, such as HART, Spotlights, and Haywood County Arts Council, to
        make students aware of the cultural opportunities of the area.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Continue to explore the possibility of forming clubs or literary groups to foster   2009-10      Clubs and groups formed.                                    $500.00
        interest in the humanities and the fine arts.




   2    Explore the feasibility of establishing a photography lab that would provide a      2009-10      Photography lab established.        Clay                  $10,000.00
        traditional black and white darkroom as well as a digital photography format

                                                                                                                                             Jewelry




Academic Services and Workforce Development                                                      Page 7 of 204                                         AS: Humanities & FA
HCC VALUE / GOAL DESCRIPTION                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                             3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Mathematics
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Arrange for MyMathLab video conference training with publisher.                     2009-10      Training completed                                                      $0.00




 10 Provide services for HCC students and the community as a whole.

   1    Approach county libraries about loading MyMathLab software (used in on-line         2009-10      Permission to load software obtained                                    $0.00
        courses and to support traditional courses) onto their computers




   2    Explore the possibility of opening math and science tutoring labs to non-students   2009-10      Tutoring labs made available to the community                           $0.00




 13 Establish opportunities for broad participation in decision-making processes.




Academic Services and Workforce Development                                                      Page 8 of 204                                                       AS: Mathematics
HCC VALUE / GOAL DESCRIPTION                                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                            TIME                       PERFORMANCE                                        3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                    EVALUATION MEASURES                              RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Mathematics
   1    Implement an assignment in MAT 140 that requires students to collect data from    2009-10      Projects submitted for credit                                                       $0.00
        local lending institutions and make decisions about different mortgage options,
        vehicle financing, etc.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


   1    Add MAT 080 to math emporium offerings                                            2009-10      Class scheduled                                                                     $0.00




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Rewrite competencies for MAT 120 in order to make it curriculum appropriate.      2009-10      New competencies in place and incorporated into syllabus.                           $0.00
        Work with Natural Resources and other departments to insure that the course is
        scheduled at a time that supports their curriculum.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  8 Identify strategies to improve student performance and quality of programs and services related to the state Critical Success Factors.




Academic Services and Workforce Development                                                    Page 9 of 204                                                                   AS: Mathematics
HCC VALUE / GOAL DESCRIPTION                                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Mathematics
   1    Increase access for math classes to computer labs                            2008-09      Increase in number of math classes scheduled in computer labs                            $0.00




   1    Expand the math tutoring lab to include a full-time teaching assistant.      2009-10      Teaching assistant hired                                                             $40,000.00




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Evaluate the level of support being provided through math tutoring lab and   2009-10      Recommendation for necessary funding made in preliminary                                 $0.00
        increase hours and teaching assistants as needed.                                         budget process.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.




Academic Services and Workforce Development                                               Page 10 of 204                                                                      AS: Mathematics
HCC VALUE / GOAL DESCRIPTION                                                                                                            2ND RESPONSIBLE
                                                                                                                                          COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE               3RD        ADDITIONAL
              STRATEGY                                                                    FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Mathematics
   1    Implement MAT 080 as a class offered through the math emporium, which includes   2009-10      Course scheduled                                          $0.00
        support from MyMathLab software.




Cultivating        Develop and responsibly use resources.
Stewardship
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Use on-line textbooks and supplements to reduce waste                            2008-09      Adoption of on-line textbooks                             $0.00




Academic Services and Workforce Development                                                   Page 11 of 204                                        AS: Mathematics
HCC VALUE / GOAL DESCRIPTION                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                COST CENTER
       OBJECTIVE                                                                    TIME                      PERFORMANCE                            3RD        ADDITIONAL
             STRATEGY                                                              FRAME                   EVALUATION MEASURES                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Natural Sciences
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Explore the possibility of creating a biology club.                       2009-10       Club created with active members                                      $0.00




Designing            Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  4 Manage the delivery of distance learning courses for curriculum programs in online and hybrid formats. (2. Designing Futures)

   1    Offer CHM 090 as an internet class                                        2008-09       Class scheduled                                                       $0.00




   1    Offer BIO 094 as an internet class                                        2009-10       Class scheduled                                                       $0.00




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.




Academic Services and Workforce Development                                            Page 12 of 204                                                 AS: Natural Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                                    TIME                       PERFORMANCE                     3RD        ADDITIONAL
             STRATEGY                                                                              FRAME                    EVALUATION MEASURES           RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Natural Sciences
  3 Investigate and encourage best practices in instruction.

   1    Develop problem-based exercises for CHM 151 and 152 labs                                  2009-10      Labs implemented                                                  $0.00




 11 Maintain quality instructional programs and services.

   1    Hire a biology instructor to teach on-line general biology (I & II) and on-line zoology   2008-09      Instructor hired                                              $16,200.00
        classes. This position would also serve as the Learning Specialist for the Teaching
        and Learning Center.




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Explore possibility of developing in-house text books and lab manuals for biology         2009-10      Decision to begin development process.                            $0.00
        and chemistry classes.




 16 Create varied instructional schedules, venues (on-line, classroom, televised, co-ops, etc.), and techniques to increase accessibility to educational programs
    and services.




Academic Services and Workforce Development                                                            Page 13 of 204                                           AS: Natural Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                    3RD        ADDITIONAL
              STRATEGY                                                                           FRAME                   EVALUATION MEASURES                          RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Natural Sciences
   1    Develop CHM 090 for on-line/hybrid delivery                                             2008-09      Course available for on-line delivery by summer 2008                        $1,600.00




   1    Develop CHM 151 as a hybrid course                                                      2009-10      Course offered                                                                 $0.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.

   1    Explore the possiblity of incorporating free software (on-line) for presentations and   2009-10      Begin to implement software.                                                   $0.00
        discussion boards.




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship




Academic Services and Workforce Development                                                          Page 14 of 204                                                         AS: Natural Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
AS: Natural Sciences
   1    Properly dispose of mercury thermometers and other potentially hazardous         2009-10      Proper disposal of materials                                                           $1,000.00
        materials that are not necessary for chemistry instruction




   2    Develop microscale labs for CHM 132 to reduce wastes                             2009-10      Implementation of labs                                                                    $0.00




   3    Create an HCC-specific general biology lab manual. Labs included will be         2009-10      Lab book adopted                                                                       $2,000.00
        specifically designed to include non-toxic and low impact activities. Paper
        consumption will be reduced. Cost to students will be lowered.




   4    Create a relationship between the National Wildlife Federation and HCC through   2009-10      Certify HCC students as habitat stewards and install habitat on                           $0.00
        the environmental biology class.                                                              campus




Academic Services and Workforce Development                                                   Page 15 of 204                                                                    AS: Natural Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                 3RD         ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                       RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
AS: Social & Behavioral Sciences
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Involve FT faculty in at least one professional development opportunity outside of   2009-10      Report by faculty member at department meeting.                             $100.00
        campus.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  5 Provide multiple, comprehensive resources to enhance student learning.

   1    Use Blackboard as an in-class support system for handouts, discussion,               2009-10      Implementation of web assisted HIS courses.                                   $0.00
        multimedia content presentation and assignment submission.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 11 Maintain quality instructional programs and services.




Academic Services and Workforce Development                                                       Page 16 of 204                                            AS: Social & Behavioral Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                                   TIME                       PERFORMANCE                                               3RD         ADDITIONAL
             STRATEGY                                                                             FRAME                    EVALUATION MEASURES                                     RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
AS: Social & Behavioral Sciences
   1    Explore the need to hire full time faculty in Social and Behavioral Sciences.            2008-09      Decision reached about whether or not to hire new faculty.                                   $0.00
        Currently, the college does not employ any full time faculty in the area of social and
        behavioral sciences. Typically, about 28 sections of social and behavioral sciences
        classes are offered each semester.




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.


   1    Explore possibility of starting a history club on campus.                                2009-10      Representation in SGA.                                                                       $0.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  2 Incorporate viewpoints of sustainability through coursework

   1    Use historical analysis to demonstrate sustainability practices to inform students'      2009-10      Integration of sustainability lessons into history curriculum.                               $0.00
        perspectives on sustainability.




  5 Work with other institutions in order to share resources (e.g., learning objects).




Academic Services and Workforce Development                                                           Page 17 of 204                                                           AS: Social & Behavioral Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                   3RD         ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES         RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
AS: Social & Behavioral Sciences
   1    Establish a dialog with local universities, oolleges and high schools to share          2009-10      Proceeding to accumulation phase.                               $0.00
        learning objects and other resources physically and on-line.




   1    Accumulate learning objects to share with local high schools, colleges and              2010-11      Proceed to integration phase                                    $0.00
        universities.




   1    Integrate shared resources into classroom activities.                                   2011-12      Resources integrated                                            $0.00




  7 Promote alternative delivery methods (e.g., podcasts) of distance learning courses.

   1    Explore the possibility of using Podcasts to deliver content to history students with   2009-10      Podcasts developed                                              $0.00
        the idea of closing the gap between on-line and in-class student experiences.




Academic Services and Workforce Development                                                          Page 18 of 204                              AS: Social & Behavioral Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                 2ND RESPONSIBLE
                                                                                                                               COST CENTER
       OBJECTIVE                                                                TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                          FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Auditorium
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Resurface stage floor and surrounding areas                           2009-10      Floor areas resurfaced                                 $15,000.00




   2    Install new projection system in auditorium                           2009-10      System installed                                       $15,000.00




   3    Repair or replace stage lighting equipment and control light board.   2009-10      Work finished                                          $10,000.00




Academic Services and Workforce Development                                        Page 19 of 204                                              Auditorium
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Auto Body
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  6 Provide opportunities for students, faculty, and staff to network and foster relationships in the industrial community.

   1    Improve opportunities for students to broaden work experience by developing          2009-10      More students placed in co-op classes with local employers.                           $0.00
        partnerships with more local body shops and establishing co-ops.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 11 Maintain quality instructional programs and services.

   1    Qualify the auto body program for NATEF certification to ensure it is current with   2009-10      Certification achieved                                                                $0.00
        industry standards.




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Provide opportunity for Auto Body faculty to obtain ASE certification in collision   2009-10      ASE's accomplished                                                                 $5,000.00
        repair.




Academic Services and Workforce Development                                                       Page 20 of 204                                                                          Auto Body
HCC VALUE / GOAL DESCRIPTION                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                  TIME                     PERFORMANCE                                           3RD        ADDITIONAL
            STRATEGY                                                             FRAME                  EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Auto Body
Staying           Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    upgrade measurement system                                             2009-10        measurement system upgraded                                                      $30,000.00




Academic Services and Workforce Development                                          Page 21 of 204                                                                         Auto Body
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                                      3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                            RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Auto Mechanics
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Partner with campus maintenance to provide training opportunities for students.        2009-10      Sucessful student involvement in maintenance of campus                           $0.00
                                                                                                            vehicles




  6 Provide opportunities for students, faculty, and staff to network and foster relationships in the industrial community.

   1    Develop internships with local industry that will provide training opportunities and   2008-09      Internships established                                                          $0.00
        access to state of the industry equipment for students.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Qualify the Automotive Mechanics program for NATEF certification to ensure it is       2009-10      NATEF Certification achieved                                                     $0.00
        current with industry standards.




Academic Services and Workforce Development                                                         Page 22 of 204                                                                Auto Mechanics
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                            TIME                       PERFORMANCE                                             3RD        ADDITIONAL
              STRATEGY                                                                     FRAME                    EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Auto Mechanics
Cultivating         Develop and responsibly use resources.
Stewardship
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    Procure alternative fuel trainer                                                  2009-10      Alternative fuel trainer will be purchased.                                              $0.00




   2    Incorporate alternative fuels and alternative fuel vehicles into the automotive   2009-10      Will show that we are tranistioning into alternative fuels and                           $0.00
        program                                                                                        alternative fuel vehicles




Academic Services and Workforce Development                                                    Page 23 of 204                                                                        Auto Mechanics
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Building Construction
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  6 Provide opportunities for students, faculty, and staff to network and foster relationships in the industrial community.

   1    Partner with the NAHB, which is a resource developed in cooperation the National        2008-09      Instructors become certified green builders under the GBI                                $0.00
        Home Builders Association dealing with sustainable practices, and encourage                          program. Build to GBI suggested standards.
        faculty and student participation.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  9 Improve the working relationship between the students and the environment they will encounter upon graduation.

   1    Implement a model of student accountability and responsibility for communication        2008-09      Model implemented and students demonstrate successful results                            $0.00
        among suppliers for class projects.




   2    Implement model for students to be learn to research and solve problems for             2008-09      Model implemented, research completed and satisfactory                                   $0.00
        project based instructional activities. Students will use sources other than texts to                solution demonstrated
        complete work.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &




Academic Services and Workforce Development                                                          Page 24 of 204                                                                  Building Construction
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                           3RD              ADDITIONAL
              STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                 RESPONSIBLE           RESOURCES

Academic Services and Workforce Development
Building Construction
 12 Integrate technology to enhance instruction.

   1    Design classes that offer lecture combined with online content utilizing blackboard   2008-09      Course supplements designed and initiated.                                                  $0.00
        software.




   1    Utilize the computer lab more frequently during classroom instruction.                2009-10      Development of graphical and video content in lesson plans.                                 $0.00




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship

   1    Provide hands on experience to students using sustainable products and practices      2008-09      Sustainable construction practiced campus wide.                 General Institution         $0.00
        during on campus building.




Academic Services and Workforce Development                                                        Page 25 of 204                                                                   Building Construction
HCC VALUE / GOAL DESCRIPTION                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                               3RD         ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                     RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Business Administration
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Work to develop partnership with local industries to establish co-op opportunities in   2009-10      The placement of students in co-op internships.                             $0.00
        the BA degree program.




  7 Use technology to expand marketing of programs and services

   1    Create a website for our department that shows all of the degree programs,              2009-10      Website developed.                                  Instructional           $0.00
        diplomas, and certificates, as well as online and hybrid courses.                                                                                        Technology




 12 Increase sharing of information on campus and with the community.

   1    Increase advertising efforts by writing press releases and articles for submission to   2008-09      Submission of press releases and articles.                                  $0.00
        the Public Information area to appear in the tabloid, special publications, and
        newspapers.




Academic Services and Workforce Development                                                          Page 26 of 204                                                   Business Administration
HCC VALUE / GOAL DESCRIPTION                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                     TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                               FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Business Administration
   2    Explore ways to recruit Early College students into BA curriculum.         2008-09      Decisions made about how to best recuit the Early College                                 $0.00
                                                                                                students into the program and the actual recruitment taking
                                                                                                place.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.


   1    Finalize the new degree program in Entrepreneurship.                       2008-09      The implementation of the Entrepreneurship degree program in                              $0.00
                                                                                                the fall of 2008.




  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Implement WorkKeys into the BA program to determine the level of general   2009-10      Results on a student by student basis once they have completed                            $0.00
        education skills that have been acquired.                                               the WorkKeys testing process.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  1 Provide external financial resources for students, staff, faculty, and the community.




Academic Services and Workforce Development                                             Page 27 of 204                                                                 Business Administration
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                  TIME                       PERFORMANCE                                           3RD                 ADDITIONAL
             STRATEGY                                                                            FRAME                    EVALUATION MEASURES                                 RESPONSIBLE              RESOURCES

Academic Services and Workforce Development
Business Administration
   1    Improve access to grant funding resources by working more hand in hand with the         2008-09      The meeting with Foundation office staff to help determine       Foundation                     $0.00
        Foundation office.                                                                                   methods to better attain grant funding of initiatives in the
                                                                                                             Business Administration area.




 14 Provide opportunities for professional development to enhance skills of employees.


   1    All full-time instructors in the Business Administration area will be certified as by   2009-10      The certification by NC REAL of all full-time instructors.                                   $1,800.00
        NC REAL to teach entrepreneurship classes.




Staying              Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  1 Incorporate viewpoints of entrepreneurship through coursework.

   1    Provide assistance to other divisions/departments across campus to integrate            2008-09      Assistance is provided.                                          Small Business                 $0.00
        entrepreneurship concepts in their classes.                                                                                                                           Center

                                                                                                                                                                              VP of Academic
                                                                                                                                                                              Services and Workforce
                                                                                                                                                                              Development




Academic Services and Workforce Development                                                          Page 28 of 204                                                                Business Administration
HCC VALUE / GOAL DESCRIPTION                                                                                                                                           2ND RESPONSIBLE
                                                                                                                                                                         COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                             3RD         ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                   RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Business Administration
   2    The Department Chair of the Business & Entrepreneurship Department will discuss   2008-09      The discussions with other curriculum team leaders on campus.                             $0.00
        with other area leaders in curriculum the idea of inserting entrepreneurship
        concepts/classes into their curriculums.




   3    Investigate the upgrading of media resources to support the Business              2008-09      The ordering of new media resource materials with the             Library             $15,000.00
        Administration degree program with a focus on entrepreneurship.                                assistance of the library staff.




Academic Services and Workforce Development                                                    Page 29 of 204                                                                 Business Administration
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Clay
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Attend the National Council on the Education of Ceramic Arts(NCECA) Conference      2008-09      Attendance shown                                                                          $1,500.00
        for the purpose of networking and professional development




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 11 Integrate technology to develop recruiting tools.

   1    Post a narrated Power Point presentation focusing on Wood, Fiber, Metals, Clay      2008-09      Power Point presentation completed and posted on the web.                                    $0.00
        and Blacksmithing on the Professional Crafts Website.




 12 Integrate technology to enhance instruction.

   1    Update ceramic facility equipment to enhance instructional processes for students   2009-10      Funding and purchase of computer controlled electric kilns, fuel                         $15,000.00
        and employees.                                                                                   efficient kiln burners and high efficiency insulating fire bricks




Academic Services and Workforce Development                                                      Page 30 of 204                                                                                       Clay
HCC VALUE / GOAL DESCRIPTION                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                                 TIME                       PERFORMANCE               3RD        ADDITIONAL
              STRATEGY                                                                          FRAME                    EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Clay
   1    Develop digital presentations of craft work in a continuation of the transition from   2008-09      Scanned images on hard disc                             $1,500.00
        film to digital formats




   2    Develop and put in place a new website for the Professional Crafts program.            2009-10      Implementation of web site                                 $0.00




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship

   1    Develop (clay)program wide use of local "Clyde Clay" in clay courses to champion       2009-10      Class projects/artifacts                                   $0.00
        and promote the use of local and sustainable materials and methods




Academic Services and Workforce Development                                                         Page 31 of 204                                                     Clay
HCC VALUE / GOAL DESCRIPTION                                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                   FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Community Services - Self Support
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    To solidify partnership with American Bladesmithing Society and the to offer   2009-10      New and expanded classes offered                                                       $0.00
        Knifemaking curriculum.




Community Services - State Cost Center
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    To increase course offerings and marketing for Creative Institute on Aging.    2009-10      Will show that new opportunities have been created to enrich                           $0.00
                                                                                                    lives within community for lifelong learning.




Academic Services and Workforce Development                                                 Page 32 of 204                                               Community Services - State Cost Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Computer Information Technologies
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 12 Increase sharing of information on campus and with the community.

   1    Continue to create events that bring prospective students, local employers and   2009-10      Hold open houses, advisory committees, etc. that will bring                                $0.00
        other members of the community onto our campus.                                               members of the community onto our campus.




   2    Explore ways to recruit Early College students into CIT curriculum.              2009-10      Decisions made about how to best recuit the Early College                                  $0.00
                                                                                                      students into the program and the actual recruitment taking
                                                                                                      place.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Implement WorkKeys into the CIT program to determine the level of general        2009-10      Results on a student by student basis once they have completed                             $0.00
        education skills that have been acquired.                                                     the WorkKeys testing process.




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry




Academic Services and Workforce Development                                                   Page 33 of 204                                                        Computer Information Technologies
HCC VALUE / GOAL DESCRIPTION                                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Computer Information Technologies
   1    Investigate the possibility of eliminating ENG 113 as an optional class due to it not   2008-09      The decision as to whether eliminate ENG 113 from the                                  $0.00
        focusing on workforce issues.                                                                        curriculum as an option.




   2    Investigate changing the humanities course within the degree program to Critical        2008-09      The decision made by the Business & Entrepreneurship                                   $0.00
        Thinking (HUM 115) and the removal of other humanities elective classes as a                         Department in regard to changing the course offering of
        choice for students.                                                                                 humanities elective courses in the program.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 14 Provide opportunities for professional development to enhance skills of employees.

   1    Attend current and emerging technology conferences.                                     2008-09      Conferences attended.                                                               $1,500.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  1 Incorporate viewpoints of entrepreneurship through coursework.




Academic Services and Workforce Development                                                          Page 34 of 204                                                    Computer Information Technologies
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Computer Information Technologies
   1    Investigate option of how to better include entrepreneurship topics in the CIT   2008-09      The inclusion of entrepreneurship concepts in the most efficient                           $0.00
        degree program.                                                                               way into the CIT degree program.




Academic Services and Workforce Development                                                   Page 35 of 204                                                        Computer Information Technologies
HCC VALUE / GOAL DESCRIPTION                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                                          3RD         ADDITIONAL
             STRATEGY                                                                   FRAME                   EVALUATION MEASURES                                RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Cosmetology
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Develop a new brochure that outlines the programs and online educational       2009-10      Brochure distributed and feedback provided.                                            $0.00
        opportunities available.




   2    Create a website to market Cosmetic Arts                                       2009-10      Use of website to market curriculum                                                  $500.00




 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Partner with continuing education to develop and conduct classes designed to   2009-10      Classes developed and implemented with adequate enrollment                             $0.00
        meet community demand for license renewal of professionals.




Designing          Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities




Academic Services and Workforce Development                                                 Page 36 of 204                                                                         Cosmetology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                                   TIME                      PERFORMANCE                                              3RD         ADDITIONAL
             STRATEGY                                                                             FRAME                   EVALUATION MEASURES                                    RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Cosmetology
   1    Improve graduation rates and improve passing rates at State Board                        2009-10      Graduation rates improved; successful pass rate at State Board                            $0.00
                                                                                                              improved.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  1 Provide external financial resources for students, staff, faculty, and the community.


   1    Establish scholarship for all three areas of the cosmetic arts program in                2009-10      Scholarships established                                                                  $0.00
        collaboration with cosmetic advisory board and local salons




  2 Provide professional development opportunities through continuing education, work shops, short courses, seminars and curriculum classes

   1    Provide training to all full time and part time faculty in Mindful Teaching techniques   2009-10      Training is conducted                                                                     $0.00
        as well as the use of multimedia classrooms




Academic Services and Workforce Development                                                           Page 37 of 204                                                                             Cosmetology
HCC VALUE / GOAL DESCRIPTION                                                                                                        2ND RESPONSIBLE
                                                                                                                                      COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Criminal Justice
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Coordination of Criminal Justice academic classes with Criminal Justice CE   2009-10      Classes will be established.                               $0.00
        classes at HCC.




Academic Services and Workforce Development                                               Page 38 of 204                                         Criminal Justice
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Design
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Implement research conclusions regarding renovation or replacement of existing   2009-10      New or renovated booth will enhance our public image and                             $4,000.00
        display booth.                                                                                enhance students interaction with the buying public.




   1    Research replacement or renovation possibilities for display booth.              2008-09      New or renovated booth will enhance our public image and                                $0.00
                                                                                                      enhance students interaction with the buying public.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.

   1    Digitize instruction for PCW 120 and PCW121.                                     2009-10      Students will demonstrate better comprehension of termonology                           $0.00
                                                                                                      and process through projects and testing.




Academic Services and Workforce Development                                                   Page 39 of 204                                                                               Design
HCC VALUE / GOAL DESCRIPTION                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                        COST CENTER
       OBJECTIVE                                                        TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                  FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Design
   1    Add 2 canon digital cameras as back up to existing cameras.   2008-09      Less down time for repair and maintenance.                           Design             $1,200.00




   2    Purchase LCD projector for photo lab.                         2009-10      Enhance the learning process with integrated visual information.                        $1,000.00




   3    Begin the process of replacing retiring design instructor.    2009-10      New instructor will be hired before the summer of 2010.                                    $0.00




Academic Services and Workforce Development                                Page 40 of 204                                                                                  Design
HCC VALUE / GOAL DESCRIPTION                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                        3RD          ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                              RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
Director of Community and Economic Dev
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Recognize part-time faculty in the CE and CU area.                           2009-10      Recognition event held and the part-time faculty members     Human Resources      $2,500.00
                                                                                                  included.




   2    Redefine mission and expand programs into the of West Waynesville Facility   2009-10      FTE generated and programs offered out of the CE and CU      VP of Academic          $0.00
        making programs available to the West Waynesville Community. CE and CU.                   area. Earned off campus funding.                             Services and
                                                                                                                                                               Workforce




 10 Provide services for HCC students and the community as a whole.

   1    Develop Job Skills Action Team for Community and Economic Development        2008-09      Each sector identified and assigned to a CE team member.                             $0.00
        Division. Continued effort from the previous year.                                        Contacts with each business being made.




 11 Integrate programs & services to improve student success and make it easier for people to do business with us




Academic Services and Workforce Development                                               Page 41 of 204                              Director of Community and Economic Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                                 3RD                ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                       RESPONSIBLE             RESOURCES

Academic Services and Workforce Development
Director of Community and Economic Dev
   1    Full integration of Continuing Education and Curriculum.                             2009-10      All efforts of curriculum are also a part of continuing education     Marketing                  $10,000.00
                                                                                                          and likewise with Continuing Education. These efforts include:
                                                                                                          Marketing materials, short course offerings, and the marketing of
                                                                                                          curriculum programs in the community by the sector team
                                                                                                          members.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


   1    Add an additional computer lab at the Regional High Technology Center to meet        2009-10      Computer lab added to the RHTC.                                       Executive Director             $0.00
        the needs of local business, industry and individuals to expand instruction beyond                                                                                      of Administrative
        the curriculum programs.                                                                                                                                                Services
                                                                                                                                                                                Executive Director of
                                                                                                                                                                                Technology and
                                                                                                                                                                                Instructional Support
                                                                                                                                                                                Services

  9 Identify occupations in which workforce shortages are anticipated and develop programs to recruit new workers and retain and upgrade older workers to meet
    identified needs. (NCCCS Goal)
   1    Develop a Workforce Preparedness Application Project whereby students,               2009-10      Application Developed, Data Tested and shared with public on          Executive Director1            $0.00
        employers, workforce development leaders and the community will be able to                        outcomes of data.                                                     of Technology and
        identify careeer progressions in particular entry level positions.                                                                                                      Instructional




Academic Services and Workforce Development                                                       Page 42 of 204                                Director of Community and Economic Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                                    TIME                      PERFORMANCE                                               3RD                ADDITIONAL
             STRATEGY                                                                              FRAME                   EVALUATION MEASURES                                     RESPONSIBLE             RESOURCES

Academic Services and Workforce Development
Director of Community and Economic Dev
   1    Design a Community & Economic Development Facility to better serve the                    2008-09      All of Community & Economic Development staff housed in one         Executive Director            $0.00
        workforce needs of the community.                                                                      central administrative area. Increased number of classrooms for     of Administrative
                                                                                                               use in providing workforce development training.                    Services




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Provide students with ability to register and pay online. A student is fully registered   2009-10      Students are able to register and pay online.                       VP of Student                 $0.00
        for a class when payment has been made.                                                                                                                                    Development
                                                                                                                                                                                   Services
                                                                                                                                                                                   Executive Director of
                                                                                                                                                                                   Technology and
                                                                                                                                                                                   Instructional Support
                                                                                                                                                                                   Services

 12 Integrate technology to enhance instruction.

   1    Purchase Smartboards for the Continuing Education classrooms to enhance                   2009-10      4 Smartboard purchased.                                             Executive Director         $9,000.00
        instruction.                                                                                                                                                               of Technology and
                                                                                                                                                                                   Instructional




Academic Services and Workforce Development                                                            Page 43 of 204                                Director of Community and Economic Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                              3RD          ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                    RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
Division Chair - Arts & Sciences
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  8 Develop a comprehensive assessment model for programs to ensure quality services that foster student success.

   1    Explore the possibility of incorporating a capstone class into the AA and AS         2009-10      Implementation of capstone course and collection of assessment                               $0.00
        curriculum to provide a long time horizon for students. The capstone would require                data.
        students to employ the knowledge, skills and abilities that they have acquired
        throughout their educational experiences in their degree program and which are
        emphasized in the program outcomes. The course would also allow for
        assessment of those program outcomes and college-wide genearl competencies.



Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Develop a curriculum for Associate in Arts and Associate in Science that is          2009-10      Program outcomes integrated into all classes                                                 $0.00
        integrated across classes so that students experience a longer time horizon and
        are more engaged.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  3 Investigate and encourage best practices in instruction.




Academic Services and Workforce Development                                                       Page 44 of 204                                                           Division Chair - Arts & Sciences
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                               TIME                       PERFORMANCE                                              3RD                ADDITIONAL
             STRATEGY                                                                         FRAME                    EVALUATION MEASURES                                    RESPONSIBLE             RESOURCES

Academic Services and Workforce Development
Division Chair - Arts & Sciences
   1    Develop a departmental seminar series which will serve as a vehicle for faculty      2009-10      Increase in experiential education practices in department.         Division Chair - Arts         $0.00
        members to share inovative teaching practices.                                                                                                                        & Sciences




   2    Develop mentoring program for part time faculty so that best practices of teaching   2009-10      Active support of part time faculty by their full time mentors.                                   $0.00
        and learning can be encouraged for part time faculty.                                             Best practices learned in the teaching seminar can be shared by
                                                                                                          mentors with pt faculty who may not be able to attend the
                                                                                                          seminars.




Division Chair - Health & Human Services
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Facilitate this new division of Health and Human Services by creating teamwork,      2009-10      New division will be created and will grow.                                                       $0.00
        deciding roles, and creating on-going growth in the programs.




Academic Services and Workforce Development                                                       Page 45 of 204                                               Division Chair - Health & Human Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                TIME                       PERFORMANCE                                             3RD             ADDITIONAL
             STRATEGY                                                                          FRAME                    EVALUATION MEASURES                                   RESPONSIBLE          RESOURCES

Academic Services and Workforce Development
Division Chair - Natural Resources
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Develop a suite of Continuing Education Learning Opportunities targeted at lifelong   2008-09      Enrollment in courses.                                              Fish and Wildlife         $0.00
        learners.

                                                                                                                                                                               Horticulture




  4 Participate in professional development opportunities related to teaching and learning.

   1    Each faculty member should participate in national or regional professional           2009-10      Attendance                                                          Professional           $7,500.00
        meeting annually.                                                                                                                                                      Development




  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Increase activity of all program advisory committees.                                 2009-10      Attendance at annual advisory committee meetings. Increased         Division Chair -       $1,000.00
                                                                                                           number of partnerships with local, regional, national, and          Natural Resources
                                                                                                           international partners.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


Academic Services and Workforce Development                                                        Page 46 of 204                                                        Division Chair - Natural Resources
HCC VALUE / GOAL DESCRIPTION                                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                              TIME                     PERFORMANCE                                        3RD             ADDITIONAL
             STRATEGY                                                                        FRAME                  EVALUATION MEASURES                              RESPONSIBLE          RESOURCES

Academic Services and Workforce Development
Division Chair - Natural Resources
   1    Review all articulation agreements with 2 and 4-year education partners. Make any   2009-10      Updated agreements on file. Number of new agreements                                 $1,000.00
        agreed upon updates. Develop new articulation agreements with 4-year colleges in                 generated.
        Natural Resources' programs.




  3 Evaluate course quality and ensure compliance with regional accrediting standards.


   1    Evaluate the effectiveness of Distance Learning courses.                            2008-09      Evaluation completed and courses modified                    Distance Learning          $0.00




  5 Provide multiple, comprehensive resources to enhance student learning.

   1    Purchase new full-size 4WD Pick-UP truck to be used across all curriculum           2008-09      Truck purchased.                                             Forestry               $30,000.00
        programs. Faculty often have to use personal vehicles to move equipment and
        supplies. Equipment also needs to be towed for laboratory and club events.
                                                                                                                                                                      Fish and Wildlife




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  6 Review personnel needs for support and auxilliary services to address increasing demands.




Academic Services and Workforce Development                                                      Page 47 of 204                                                 Division Chair - Natural Resources
HCC VALUE / GOAL DESCRIPTION                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                  3RD         ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES        RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Division Chair - Natural Resources
   1    Maintain present(2007)faculty levels (grant funded)to meet the needs of projected   2008-09      Faculty levels maintained                                       $0.00
        enrollment increases due to success of targeted programs recruitment/marketing
        efforts.




Academic Services and Workforce Development                                                      Page 48 of 204                            Division Chair - Natural Resources
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                TIME                       PERFORMANCE                             3RD                   ADDITIONAL
             STRATEGY                                                                          FRAME                    EVALUATION MEASURES                   RESPONSIBLE                RESOURCES

Academic Services and Workforce Development
Early Childhood
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Create an Early Childhood Web Page accessible through the Haywood Community           2009-10      Creation of web page                               Early Childhood                  $0.00
        College homepage with opportunities for faculty blogs to be available through the
        site.
                                                                                                                                                              Instructional Technology




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Staff will be trained on how to use the Camtasia program to enhance their online      2008-09      Will show that staff attend Camtasia training.                                      $0.00
        classes.




   2    Purchase or rent commercial videos which can be used within the online classes.       2008-09      Videos used in online classes.                                                      $0.00
        Contact companies of existing videos within the department to determine our ability
        to use these videos in online classes.




  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.




Academic Services and Workforce Development                                                        Page 49 of 204                                                               Early Childhood
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                             TIME                       PERFORMANCE                                            3RD              ADDITIONAL
             STRATEGY                                                                       FRAME                    EVALUATION MEASURES                                  RESPONSIBLE           RESOURCES

Academic Services and Workforce Development
Early Childhood
   1    Provide the opportunity for Early Childhood faculty to attend the National         2009-10      Faulty to attend conference                                       Early Childhood           $2,500.00
        Association for the Education of Young Children Professional Development
        Conference in June 2009.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 12 Use creativity to identify and embrace opportunities for positive growth of instructional support services.


   1    Develop a site on blackboard where all full and part time instructors can access   2008-09      Blackboard site completed                                                                      $0.00
        and post shared information on teaching strategies.




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Develop partnerships with Winston Salem State University, Western Carolina         2009-10      Students particpating in information sharing and enrolling in     Early Childhood            $200.00
        University and Applachian State University Education Birth-Kindergarten programs                classes
        to design a pathway for Haywood Community College Early Childhood graduates
        to access a B-K Education Bachelor Degree online.                                                                                                                 Career Services




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  4 Promote the growth of distance learning offerings at HCC, with the eventual goal being that all applicable programs are offered online or in a hybrid-online
    combination.




Academic Services and Workforce Development                                                     Page 50 of 204                                                                              Early Childhood
HCC VALUE / GOAL DESCRIPTION                                                                                                                                           2ND RESPONSIBLE
                                                                                                                                                                         COST CENTER
       OBJECTIVE                                                                             TIME                       PERFORMANCE                                           3RD                ADDITIONAL
              STRATEGY                                                                      FRAME                    EVALUATION MEASURES                                 RESPONSIBLE             RESOURCES

Academic Services and Workforce Development
Early Childhood
   1    Continue and complete National Association for the Education of Young Children     2009-10      Completion of self study and apply for accreditation             Early Childhood             $2,200.00
        self study and prepare for accrediation




  6 Investigate and recommend instructional technology for use in both distance learning and traditional course settings.


   1    Develop an Early Childhood DVD library with copyright permissions for use in       2009-10      Completion of at least transfer of 15 vhs to dvd format, and     Early Childhood             $1,000.00
        online classes.                                                                                 copyright permissions for 10

                                                                                                                                                                         Distance Learning




  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    The department will use technology in the form of two Apple Computers to           2009-10      Purchase of computers                                            Information                 $3,000.00
        increase faculty ability to create and modify video supplements for their online                                                                                 Technology
        classes.                                                                                                                                                         Services




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship




Academic Services and Workforce Development                                                     Page 51 of 204                                                                               Early Childhood
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Early Childhood
   1    Establish a local professional organization for Early Childhood students, alumni       2009-10      Set a meeting time and place, contact local providers, students                          $200.00
        and other child care providers and provide ongoing support.                                         and alumni about the organization's initial meeting.
                                                                                                            Hold an information and organizational meeting.
                                                                                                            Provide follow-up support for additional meetings




Electrical
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.


   1    Take advantage of all available projects that help students hone their skills in the   2009-10      Will show that multiple projects were completed.                                           $0.00
        electrical field.




   2    Continue to work with Habitat for Humanity wiring new homes and with contractors       2009-10      Completed projects                                                                         $0.00
        and inspectors to insure that quality work is done, which includes conducting NEC
        calculations, purchasing all materials, installing all wiring,and having the homes
        inspected by local building officials.




Academic Services and Workforce Development                                                         Page 52 of 204                                                                               Electrical
HCC VALUE / GOAL DESCRIPTION                                                                                                                2ND RESPONSIBLE
                                                                                                                                              COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Electronic Engineering
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Shift the program focus from preparing our students for transfer to the university   2008-09      Student job placement.              Manufacturing           $0.00
        engineering programs to preparing them for the local technical job market.                                                            Engineering




Academic Services and Workforce Development                                                       Page 53 of 204                                    Electronic Engineering
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                        TIME                       PERFORMANCE                                     3RD        ADDITIONAL
             STRATEGY                                                                  FRAME                    EVALUATION MEASURES                           RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Entrepreneurship
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  3 Investigate and encourage best practices in instruction.

   1    Hire new instructor for Entrepreneurship                                      2008-09      Instrutor hired                                                                  $0.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  1 Incorporate viewpoints of entrepreneurship through coursework.

   1    Create new opportunities for collaborative learning with students and Small   2009-10      New opportunities will be developed                                              $0.00
        Businesses




Academic Services and Workforce Development                                                Page 54 of 204                                                               Entrepreneurship
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                 TIME                       PERFORMANCE                                            3RD         ADDITIONAL
             STRATEGY                                                                           FRAME                    EVALUATION MEASURES                                  RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Fiber
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Take advantage of professional development opportunities                               2008-09      Will improve teaching abilities                                                          $0.00




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Refine fiber program to include the understanding and option of jacquard design,       2009-10      Fiber program has been refined.                                                       $1,000.00
        including training instructor, purchasing software, and developing relationship with
        textile mill.




   2    Inquire about the feasibility of adding Craft Shop management major to                 2009-10      Feasibility of major has been decided to be added or deleted.     Business               $0.00
        Professional Craft Department                                                                                                                                         Administration




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &




Academic Services and Workforce Development                                                         Page 55 of 204                                                                                  Fiber
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                          TIME                       PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                    EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Fiber
  1 Incorporate viewpoints of entrepreneurship through coursework.

   1    Find new ways to incorporate the lessons of entrepreneurship through hands on   2008-09      students will demonstrate the skill and knowledge of how to                             $0.00
        approach to learning                                                                         operate their own business




   1    Teach new class in computer jacquard weaving and connect studetns to mill       2009-10      Students' experience in the mill and with new technology will                        $4,000.00
        weaving opportunties                                                                         give them more opportunties to succeed




 12 Integrate technology to enhance instruction.

   1    Digitize class work for textile history classes                                 2009-10      Transfer all slide images to digital form                         Instructional         $0.00
                                                                                                                                                                       Technology




 14 Implement a state of the art network and telecommunications infrastructure to support the administrative and instructional services for students and
    employees.




Academic Services and Workforce Development                                                  Page 56 of 204                                                                                 Fiber
HCC VALUE / GOAL DESCRIPTION                                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Fiber
   1    Continue partnership with the Center for Craft Creativity and Design,(a                2009-10      Partnership maintained and communication ongoing with                                  $0.00
        regional,inter-institutional Center of the University of North Carolina) making sure                regional university art departments.
        that HCC Professional Crafts stays in the discussion, planning and experience of
        design and craft.




Film & Video Technology
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.


   1    Encourage hands on learning through student-facilitated projects that benefit          2009-10      Create mutually beneficial relationships between students to                           $0.00
        organizations and institutions in the community.                                                    community and community to HCC.




Academic Services and Workforce Development                                                         Page 57 of 204                                                              Film & Video Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                         3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                               RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Financial Services
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Work to develop partnership with local industries to establish co-op opportunities in   2008-09      The placement of students in co-op internships.                                      $0.00
        the Financial Services degree program.




   1    Work to develop partnership with local financial services firms to establish co-op      2009-10      The placement of students in co-op internships.                                      $0.00
        opportunities in the Financial Services degree program.




 12 Increase sharing of information on campus and with the community.

   1    Work more efficiently in the recruiting of students in the degree area by networking    2008-09      Better recruitment techniques being demonstrated to the                              $0.00
        with financial institutions to market the new degree program.                                        attraction of students in the Financial Services program.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities




Academic Services and Workforce Development                                                          Page 58 of 204                                                                 Financial Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Financial Services
   1    Develop relationships to provide a successful co-op experience for students.       2009-10      The development of more and higher quality employers that will     Director of             $0.00
                                                                                                        be involved in our co-op program.                                  Community and
                                                                                                                                                                           Economic




  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.


   1    Explore a 2+2 articulation with Western Carolina University into their B.S. in     2008-09      The decision by WCU and HCC about the validity of an                                       $0.00
        Finance program.                                                                                articulation between the two parties.




  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Implement WorkKeys into the Financial Services program to determine the level of   2008-09      Results on a student by student basis once they have completed                             $0.00
        general education skills that have been acquired.                                               the WorkKeys testing process.




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry




Academic Services and Workforce Development                                                     Page 59 of 204                                                                       Financial Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                                   TIME                       PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                             FRAME                    EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Financial Services
   1    Investigate changing the humanities course within the degree program to Critical         2008-09      The decision made by the Business & Entrepreneurship                                        $0.00
        Thinking (HUM 115) and the removal of other humanities elective classes as a                          Department in regard to changing the course offering of
        choice for students.                                                                                  humanities elective courses in the program.




   2    Explore the possibility of teaching some of the classes with text materials and to set   2008-09      The decision as to whether design individual classes in the                                 $0.00
        competencies that would lead to students being able to gain credits towards                           Financial Services program to focus not only on credits earned
        working to earning a certificate from an external entity (Ex-American Institute of                    as a curriculum class but also to go towards add competenticies
        Banking).                                                                                             that allow students to sit for external certificates by external
                                                                                                              testing.




   3    Investigate the possibility of eliminating ENG 113 as an optional class due to it not    2008-09      The decision as to whether eliminate ENG 113 from the                                       $0.00
        focusing on workforce issues.                                                                         curriculum as an option.




   4    Explore the idea of adding some sections of courses that are part of the Financial       2008-09      The decision to add sections to the evening list of courses that                            $0.00
        Services program to the night schedule of classes.                                                    are offered.




Academic Services and Workforce Development                                                           Page 60 of 204                                                                        Financial Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                       3RD            ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                             RESPONSIBLE         RESOURCES

Academic Services and Workforce Development
Fish and Wildlife
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  3 Involve students in professional meetings through attendance and participation

   1    Provide TWS student chapter members the opportunity to attend the NC State          2009-10      Student attendance.                                                                 $1,000.00
        Chapter Meeting in February. Provide TWS student chapter members the
        opportunity to attend the Southeastern Wildlife Conclave in March.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Develop, offer, and teach Wildlife Botany, Icthyology, and Forest Fire Management   2009-10      Courses developed, students enrolled.                       Fish and Wildlife        $500.00
        courses for FWL. These courses will address gaps in student training and make
        students more competitive for job market.
                                                                                                                                                                     Forestry




   1    Replace full time Fish and Wildlife Management Technology Instructor.               2008-09      Natural Resources Instructor moved to Fish and Wildlife     Human Resources        $50,000.00
                                                                                                         Management Instructor position and Natural Resources
                                                                                                         Instructor Hired.




  5 Provide multiple, comprehensive resources to enhance student learning.




Academic Services and Workforce Development                                                      Page 61 of 204                                                                    Fish and Wildlife
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                         3RD            ADDITIONAL
              STRATEGY                                                                        FRAME                   EVALUATION MEASURES                               RESPONSIBLE         RESOURCES

Academic Services and Workforce Development
Fish and Wildlife
   1    Purchase new utility trailer to haul equipment to laboratory sites and educational   2008-09      Trailer purchased.                                            Forestry                 $1,200.00
        forests.

                                                                                                                                                                        Horticulture




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship


   1    Cultivate stewardship of natural resources through promoting awareness leading to    2008-09      Student involvement in proactive class and club projects.     Forestry                    $0.00
        understanding and student action.




   1    Cultivate stewardship of natural resources through promoting awareness leading to    2009-10      Student involvement in proactive class and club projects.     Forestry                    $0.00
        understanding and student action.




Academic Services and Workforce Development                                                       Page 62 of 204                                                                       Fish and Wildlife
HCC VALUE / GOAL DESCRIPTION                                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Forestry
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  2 Expand involvement in textbook purchases from the library.

   1    continue to provide LRC suggestions for books and                            2008-09      suggestions provided.... communication division/LRC developed                           $0.00




  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    provide professional development, outreach, and education to the community   2008-09      outreach provided                                                                       $0.00




  7 Use technology to expand marketing of programs and services

   1    Enhance and update program website and materials to reflect current and      2009-10      Online materials regularly updated/reviewed.                                            $0.00
        emerging program offerings and features.




 10 Provide services for HCC students and the community as a whole.




Academic Services and Workforce Development                                               Page 63 of 204                                                                              Forestry
HCC VALUE / GOAL DESCRIPTION                                                                                                                                           2ND RESPONSIBLE
                                                                                                                                                                         COST CENTER
       OBJECTIVE                                                                             TIME                       PERFORMANCE                                           3RD          ADDITIONAL
             STRATEGY                                                                       FRAME                    EVALUATION MEASURES                                 RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
Forestry
   1    Explore additional continuing education opportunities (short-courses) related to   2009-10      2 courses (one in fall; one in spring) developed and offered                              $0.00
        forestry for community offering.




Designing            Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


   1    provide oppertunities for lifelong learning                                        2008-09      oppertunities [provided                                                                   $0.00




   2    Hire new full time Forestry Instructor.                                            2008-09      Forestry instructor hired.                                       Human Resources      $50,000.00




  5 Provide multiple, comprehensive resources to enhance student learning.




Academic Services and Workforce Development                                                     Page 64 of 204                                                                               Forestry
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Forestry
   1    Utilize school forests to train students on current research methodologies.          2009-10      Number of students involved in forest management plan design                        $5,000.00
                                                                                                          and implementation on Fowler and Beaty forests.




   1    Purchase new laser range finders. Laser range finders are necessary to upgrade       2008-09      laser range finders purchased.                                                      $8,000.00
        field equipment to insure that students are trained in state of the art practices.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    Expand and improve articulation agreements (formal and informal) between HCC         2009-10      2 additional articulation agreements formalized.                                       $0.00
        Forestry and regional baccalaureate forestry programs.




 19 Increase participation and completion rates of underserved and underachieving population segments. (NCCCS Goal)




Academic Services and Workforce Development                                                       Page 65 of 204                                                                             Forestry
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                    TIME                       PERFORMANCE                                         3RD        ADDITIONAL
              STRATEGY                                                             FRAME                    EVALUATION MEASURES                               RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Forestry
   1    develop strategies to promote/market programs to increase underserved    2008-09        strategies developed                                                                $0.00
        populations




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Incorporate elements of Forest Biotechnology into forestry curriculum.   2009-10        1-2 modules related to forest biotechnology developed and                           $0.00
                                                                                                delivered in at least one FOR curriculum course.




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship

   1    Develop management plans for the two Haywood Community College school    2008-09        Plans developed and approved                                                        $0.00
        forests.




Academic Services and Workforce Development                                            Page 66 of 204                                                                           Forestry
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                               TIME                       PERFORMANCE                                      3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                    EVALUATION MEASURES                            RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
GIS/GPS
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Attend and promote geospatial technology programs including the two new certs at     2009-10      Number of brochures destributed. Additional contact and                         $2,500.00
        local ,regional, and state wide GIS\GPS meetings.                                                 interest established by industry and workforce.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Student involvement in local GIS user groups                                         2008-09      Attendance at MRGAC or other local GIS meeting                                   $200.00




   2    Develop a method for supporting public and private sustainable initiatives through   2008-09      Support local sustainable inititives with GIS                                  $15,000.00
        the use of Geospatial Technologies




Academic Services and Workforce Development                                                       Page 67 of 204                                                                       GIS/GPS
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                           3RD          ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                 RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
GIS/GPS
   3    Hire new full time GIS/GPS Instructor.                                            2008-09      GIS/GPS instructor hired.                                       Human Resources      $50,000.00




  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.


   1    Develop articulation agreements with regional college's and universities.         2009-10      Articulation agreements developed                                                     $1,500.00




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Implement two new certificate programs in geospatial technology (geopositioning   2009-10      Implement two new certs. Student enrollment numbers and FTE                          $10,000.00
        systems technology and property mapping specialist). That reflects work force                  generation.
        demands.




   2    Update ArcGIS Software to version 9.3                                             2009-10      Software loaded... monies from DOL grant                                                 $0.00




Academic Services and Workforce Development                                                    Page 68 of 204                                                                             GIS/GPS
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                   3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                         RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
GIS/GPS
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 12 Use creativity to identify and embrace opportunities for positive growth of instructional support services.

   1    Develop possible partnership with AB Tech that would develop additional course   2009-10      Agreement developed. FTE generated.                                        $1,000.00
        offerings for haywood and AB students




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  2 Incorporate viewpoints of sustainability through coursework

   1    Develop active learning exercises reflecting current sustainability trends and   2009-10      Course work developed                                                         $0.00
        technology




   1    Partner with state and local professional organizations that utilize GIS         2008-09      Attend and participate local GIS meetings                                     $0.00




Academic Services and Workforce Development                                                   Page 69 of 204                                                                   GIS/GPS
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                    3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                          RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Horticulture
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Prepare students for and promote the following professional certifications: Certified   2009-10      Certifications earned                                                            $0.00
        Plant Professional, Certified Landscape Technician.




  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Provide students with opportunities to design, install and manage non-profit            2009-10      Opportunities provided and work performed/completed.                             $0.00
        community landscapes. Examples include but are not limited to: Shook house,
        public schools, churches and civic organizations.




  6 Provide opportunities for students, faculty, and staff to network and foster relationships in the industrial community.

   1    Provide educational outreach to high schools, middle schools, FFA and summers           2009-10      Work performed.                                                                  $0.00
        kids programs.




Academic Services and Workforce Development                                                          Page 70 of 204                                                                   Horticulture
HCC VALUE / GOAL DESCRIPTION                                                                                                               2ND RESPONSIBLE
                                                                                                                                             COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Horticulture
   2    Partner with industry to provide students with internships, co-ops and work         2009-10      Student participation                                       $0.00
        experiences.




 12 Increase sharing of information on campus and with the community.


   1    Hold on campus seminars with invited horticultural experts and entrepreneurs.       2009-10      Seminars held                                               $0.00




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  5 Provide multiple, comprehensive resources to enhance student learning.

   1    Provide students with field trip opportunities to connect classroom lectures with   2009-10      Attendance by students                                      $0.00
        "real-world" applications.




Academic Services and Workforce Development                                                      Page 71 of 204                                              Horticulture
HCC VALUE / GOAL DESCRIPTION                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                                   TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                             FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Horticulture
   2    Purchase greenhouse winterization system. Installation of system will improve            2009-10      Winterization system purchased.                         $15,000.00
        greenhouse environmental control and reduce energy consumption. This will
        complete upgrades to second half of greenhouse.




   3    Purchase greenhouse ventilation system. This will complete necessary cooling             2009-10      Ventilation system purchased.                            $8,000.00
        environmental control upgrades to second half greenhouse range. Students will
        then have a relatively modern system to practice plant propagation.




   4    Purchase rolling benches for greenhouse. Rolling benches will allow students and         2009-10      Rolling benches purchased.                               $5,000.00
        instructors to utilize increased greenhouse space for plant production. This will also
        provide students with a more modern greenhouse work environment for laboratory
        courses.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    Maintain an up to date job placement board.                                              2009-10      Employment opportunities posted                             $0.00




Academic Services and Workforce Development                                                           Page 72 of 204                                              Horticulture
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                             3RD        ADDITIONAL
              STRATEGY                                                                    FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Horticulture
Cultivating        Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship

   1    Implement Best Management Practices (BMP) and Integrated Pest Management         2009-10      Course exams will show the implementation of BMP and IPM.                                 $0.00
        (IPM) into the courses.




   1    Develop Landscape design courses to emphasize using plants to create             2008-09      Student Projects will show the implementation of this process                             $0.00
        microclimates that enhance energy conservation and save the homeowner money.                  into the Landscape design courses
        This includes decreased use of annuals and increased use of dwarf trees in the
        landscape.




   2    Promote and emphasize energy conservation practices in production courses.       2009-10      Course outcomes will show that energy conservation has been                               $0.00
                                                                                                      emphasized in the production courses.




Academic Services and Workforce Development                                                   Page 73 of 204                                                                            Horticulture
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                                  TIME                       PERFORMANCE                                                3RD         ADDITIONAL
             STRATEGY                                                                            FRAME                    EVALUATION MEASURES                                      RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Industrial Maintenance Technology
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Provide opportunities for students to train in a local specialized valve repair shop.   2009-10      Will show that opportunities have been given to train in local                                $0.00
                                                                                                             shop.




   1    Provide opportunities for students and instructors to train every summer in private     2008-09      Opportunities provided                                                                        $0.00
        repair shop.




  9 Identify occupations in which workforce shortages are anticipated and develop programs to recruit new workers and retain and upgrade older workers to meet
    identified needs. (NCCCS Goal)
   1    Provide opportunities for students to participate in apprenticeship programs with       2009-10      Students will participate in apprenticeship programs.                                         $0.00
        local energy companies.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.




Academic Services and Workforce Development                                                          Page 74 of 204                                                           Industrial Maintenance Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                                 3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                       RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Industrial Maintenance Technology
   1    Add more electronics in 2008 to better serve industry needs and improve students’   2008-09      Courses added. Program changed and approved                            Electronic            $0.00
        employability.                                                                                                                                                          Engineering




Jewelry
Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.


   1    Convert current Jewelry slide collection to digital images and, begin compiling     2009-10      Jewelry slide collection converted to digital images, also digital                           $0.00
        digital images for Jewelry Design/History courses.                                               images catalogued and stored for class use.




Academic Services and Workforce Development                                                      Page 75 of 204                                                                                    Jewelry
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Machining
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Integrate industry training with Con. Ed. as a recruiting tool.                     2008-09      Feedback from Advisory Board will show that industry has been                            $0.00
                                                                                                         integrated with Con Ed.




Designing            Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Develop opportunities for students in other curriculums to access new technology    2010-11      Schedule non-traditional short courses either on campus or via                           $0.00
        either through Con. Ed. or as electives.                                                         distance learning




  9 Identify occupations in which workforce shortages are anticipated and develop programs to recruit new workers and retain and upgrade older workers to meet
    identified needs. (NCCCS Goal)
   1    Establish broad opportunities for local high schools to participate in advanced     2009-10      Programs established.                                                                    $0.00
        training seminars and short courses. Interest them in continuing their education.




Academic Services and Workforce Development                                                      Page 76 of 204                                                                             Machining
HCC VALUE / GOAL DESCRIPTION                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                         TIME                       PERFORMANCE                                   3RD        ADDITIONAL
             STRATEGY                                                                   FRAME                    EVALUATION MEASURES                         RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Machining
Staying            Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.

   1    Utilize "Golden Leaf" Advanced Machining Center's cutting edge technology to   2009-10      Regional training will is offered.                                             $0.00
        promote regional training previously unavailable.




Academic Services and Workforce Development                                                 Page 77 of 204                                                                   Machining
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Manufacturing Engineering
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Create opportunities for instructors from MET & MAC to teach students in both    2008-09      Opportunities created.                                           Machining             $0.00
        programs




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Integrate MET and Machining programs to take advantage of the new machining      2009-10      Programs integrated; equipment being utilized by students in     Machining             $0.00
        equipment and provide students in both program areas with up to date equipment                both programs. Programs will be located in the same facility
        operations                                                                                    (Machining moved to RHTC)




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.




Academic Services and Workforce Development                                                   Page 78 of 204                                                            Manufacturing Engineering
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Manufacturing Engineering
   1    Introduce new software in curriculum to broaden the technology in the programs for   2008-09      Use a variety of new software in the teaching of curriculum                           $0.00
        students.                                                                                         classes




Academic Services and Workforce Development                                                       Page 79 of 204                                                           Manufacturing Engineering
HCC VALUE / GOAL DESCRIPTION                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                       3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                             RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Medical Assisting
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  3 Involve students in professional meetings through attendance and participation

   1    Continue to host a minimum of one AAMA educational event per year to include      2009-10      AAMA event held.                                                                   $0.00
        approval for continuing educational credits for certified medical assistants.




  4 Participate in professional development opportunities related to teaching and learning.

   1    Medical Assisting faculty will attend a minimum of two professional development   2008-09      Assess number of teaching/learning courses, classes, or                         $2,000.00
        workshops or classes by January, 2008.                                                         workshops attended by MA faculty by January, 2008.




   2    Faculty will attend one CAAHEP accreditation workshop by January 2008.            2008-09      Faculty attended workshop.                                                      $2,000.00




  7 Use technology to expand marketing of programs and services




Academic Services and Workforce Development                                                    Page 80 of 204                                                                Medical Assisting
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                              3RD           ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                    RESPONSIBLE        RESOURCES

Academic Services and Workforce Development
Medical Assisting
   1    Explore the feasability of creating a website to market the Medical Assisting and     2008-09      Tabulate survey results                                                                       $0.00
        Medical Insurance Coding programs.




   1    Create interactive website for Medical Assisting                                      2009-10      Development of website                                             Information                $0.00
                                                                                                                                                                              Technology
                                                                                                                                                                              Services




   2    Develop brochures to be used in mailings to prospective students.                     2008-09      Brochures available for student use.                                                        $500.00




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.

   1    Enable students to utilize electronic medical records throughout administrative and   2009-10      Availability of one or more lap top computers in rooms 915 and                             $3,000.00
        clinically oriented curriculum courses.                                                            917.




Academic Services and Workforce Development                                                        Page 81 of 204                                                                           Medical Assisting
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                         3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                               RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Medical Assisting
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Develop an IV training program for currently employed certified medical assistants   2008-09      Program development and marketing                                                    $0.00
        to be offered through continuing education at intervals as needed.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  7 Implement assessment techniques to improve student performance and quality of programs and services.

   1    Revise assessment tools to provide faculty with data to compare classroom            2009-10      Assessment tools revised.                                                            $0.00
        learning activities with outcome measurement evaluations used in externship
        settings.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  4 Promote the growth of distance learning offerings at HCC, with the eventual goal being that all applicable programs are offered online or in a hybrid-online
    combination.
   1    Provide online learning opportunities for applicable courses.                        2009-10      Within 2009-2010, provide online options for MED 118, MED                            $0.00
                                                                                                          121 and 122, and for OST 247 and 248.




Academic Services and Workforce Development                                                       Page 82 of 204                                                                  Medical Assisting
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Medical Office Administration
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Work to develop partnership with local medical facilities to establish co-op     2009-10      The placement of students in co-op internships.                                         $0.00
        opportunities in the MOA degree program.




 12 Increase sharing of information on campus and with the community.

   1    Explore ways to recruit Early College students into MOA curriculum.              2009-10      Decisions made about how to best recuit the Early College                               $0.00
                                                                                                      students into the program and the actual recruitment taking
                                                                                                      place.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Continue to develop relationships to provide a successful co-op experience for   2009-10      Relationships developed.                                        Director of             $0.00
        students.                                                                                                                                                     Community and
                                                                                                                                                                      Economic




  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.


Academic Services and Workforce Development                                                   Page 83 of 204                                                         Medical Office Administration
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Medical Office Administration
   1    Implement WorkKeys into the MOA program to determine the level of general               2008-09      Results on a student by student basis once they have completed                             $0.00
        education skills that have been acquired.                                                            the WorkKeys testing process.




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry


   1    Investigate changing the humanities course within the degree program to Critical        2008-09      The decision made by the Business & Entrepreneurship                                       $0.00
        Thinking (HUM 115) and the removal of other humanities elective classes as a                         Department in regard to changing the course offering of
        choice for students.                                                                                 humanities elective courses in the program.




   2    Investigate the possibility of eliminating ENG 113 as an optional class due to it not   2008-09      The decision as to whether eliminate ENG 113 from the                                      $0.00
        focusing on workforce issues.                                                                        curriculum as an option.




Academic Services and Workforce Development                                                          Page 84 of 204                                                            Medical Office Administration
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Networking Technologies
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 12 Increase sharing of information on campus and with the community.

   1    Explore ways to recruit Early College students into NT curriculum.                 2009-10      Decisions made about how to best recuit the Early College                                $0.00
                                                                                                        students into the program and the actual recruitment taking
                                                                                                        place.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Implement WorkKeys into the NT program to determine the level of general           2008-09      Results on a student by student basis once they have completed                           $0.00
        education skills that have been acquired.                                                       the WorkKeys testing process.




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    Investigate changing the humanities course within the degree program to Critical   2008-09      The decision made by the Business & Entrepreneurship                                     $0.00
        Thinking (HUM 115) and the removal of other humanities elective classes as a                    Department in regard to changing the course offering of
        choice for students.                                                                            humanities elective courses in the program.




Academic Services and Workforce Development                                                     Page 85 of 204                                                                Networking Technologies
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Networking Technologies
   2    Investigate the possibility of eliminating ENG 113 as an optional class due to it not   2008-09      The decision as to whether eliminate ENG 113 from the                                      $0.00
        focusing on workforce issues.                                                                        curriculum as an option.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 14 Provide opportunities for professional development to enhance skills of employees.


   1    Attend current and emerging technology conferences.                                     2009-10      Conferences attended.                                                                   $1,500.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  1 Incorporate viewpoints of entrepreneurship through coursework.

   1    Continue to investigate option of how to better include entrepreneurship topics in      2009-10      The inclusion of entrepreneurship concepts in the most efficient                           $0.00
        the NT degree program.                                                                               way into the NT degree program.




Academic Services and Workforce Development                                                          Page 86 of 204                                                                  Networking Technologies
HCC VALUE / GOAL DESCRIPTION                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                   3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                         RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Nursing - 1st year Program
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Increase online and hybrid nursing opportunities                             2009-10      Implement CIP curriculum in an online/hybrid manner                            $0.00




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.

   1    Implement the concept based (CIP) curriculum as mandated by the NCBON        2009-10      CIP smoothly implemented                                                       $0.00




  6 Expand tutoring services to better align instructional support for projected academic needs.

   1    Explore grant funds to support tutoring of students demonstrating academic   2008-09      Grants will be explored and written.                                           $0.00
        difficulty.




Academic Services and Workforce Development                                               Page 87 of 204                                                   Nursing - 1st year Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                        TIME                      PERFORMANCE                                          3RD        ADDITIONAL
             STRATEGY                                                                  FRAME                   EVALUATION MEASURES                                RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Nursing - 1st year Program
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  3 Investigate and encourage best practices in instruction.

   1    Maintain use of HESI testing products and improve course offerings based on   2009-10      Course offerings improved based on HESI results                                       $0.00
        results




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Attend teamwork building meetings with allied health and health and human     2009-10      Teamwork increased between nursing and other allied health                            $0.00
        services division                                                                          professions




Staying            Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    Continue to make-over nursing lab with innovative equipment and up-to-date    2009-10      New lab supplies purchased and lab more up-to-date                                    $0.00
        instruction




Academic Services and Workforce Development                                                Page 88 of 204                                                          Nursing - 1st year Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Nursing - 2nd year Program
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.

   1    Finish traditional nursing curriculum in the second year while beginning new       2009-10      Achieve acceptable NCLEX passrates during transition period                           $0.00
        concept based curriculum in the first year and achieve NCLEX rates acceptable to
        the NCBON




  5 Provide multiple, comprehensive resources to enhance student learning.

   1    Purchase new scan-tron equipment to replace old equipment which includes           2008-09      Equipment purchased.                                                               $7,500.00
        ParScore Software and a new Scan-Tron scanner.




   2    Investigate resources to assist students with learning and to help them monitor    2008-09      Rsources have been investigated and implemented.                                      $0.00
        their progress in the nursing courses.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  2 Provide professional development opportunities through continuing education, work shops, short courses, seminars and curriculum classes




Academic Services and Workforce Development                                                     Page 89 of 204                                                          Nursing - 2nd year Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Nursing - 2nd year Program
   1    Assist second year nursing faculty to stay current within their field and to meet the   2008-09      Send the second-year faculty to at least one major continuing                           $3,500.00
        necessary continuing education hours needed for licensure renewal.                                   education offering yearly.




  3 Investigate and encourage best practices in instruction.


   1    Maintain use of HESI testing products and improve course offerings based on             2009-10      Course offerings and instruction changed based on HESI results                             $0.00
        results




  6 Review personnel needs for support and auxilliary services to address increasing demands.

   1    Employ two full-time (12 month) employees for the sophomore year of the                 2008-09      Increase the contract of one of the sophomore year faculty from                        $56,267.00
        curriculum.                                                                                          a 9 month to a 12 month contract.




  7 Implement assessment techniques to improve student performance and quality of programs and services.




Academic Services and Workforce Development                                                          Page 90 of 204                                                              Nursing - 2nd year Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                                TIME                       PERFORMANCE                                       3RD        ADDITIONAL
             STRATEGY                                                                          FRAME                    EVALUATION MEASURES                             RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Nursing - 2nd year Program
   1    Continue to implement changes in instruction in nursing courses that align with the   2009-10      Increase NCLEX pass rates to acceptable level with NCBON                           $0.00
        NCLEX




   1    Put the Consortium Course/Clinical evaluation tool on line.                           2008-09      Consortium evaluation tool is put on-line.                                         $0.00




Academic Services and Workforce Development                                                        Page 91 of 204                                                       Nursing - 2nd year Program
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                 TIME                       PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                    EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Occupational Extension General
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Create new and improved educational opportunities                                      2008-09      We will show that new and improved educational opportunities                             $0.00
                                                                                                            have been created to meet the increased demand and reflect
                                                                                                            the needs of the community.




 15 Promote the socioeconomic contributions of the college

   1    Increase the presence of the HRD services within our service area by creating          2009-10      Will show that more partnerships have been created.                                      $0.00
        more partnerships with Job Link and the Prison.




   2    Hire full time recruiter to create partnerships with Job Link and Prison and be able   2009-10      Full time recruiter has been hired                                                   $45,000.00
        to identify eligible students.




Academic Services and Workforce Development                                                         Page 92 of 204                                                         Occupational Extension General
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                           3RD                  ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                 RESPONSIBLE               RESOURCES

Academic Services and Workforce Development
Occupational Extension Health/Fire
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Develop yearly in-house professional development training for part-time               2009-10      In-house Professinal Development has been created.                                            $2,000.00
        occupational instructors.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Enhance student learning with state of the art equipment for classroom instruction.   2009-10      Purchase up-to-date technology equipment for classrooms.         Director of                 $15,000.00
                                                                                                                                                                            Community and
                                                                                                                                                                            Economic
                                                                                                                                                                            Facilities Maintenance




   2    Every year, rotate one new BLET vehicle to ensure quality training and success for    2009-10      Continue successful BLET pass rates.                             Director of                  $6,500.00
        future training.                                                                                                                                                    Community and
                                                                                                                                                                            Economic
                                                                                                                                                                            Occupational Extension
                                                                                                                                                                            Health/Fire




Academic Services and Workforce Development                                                        Page 93 of 204                                                     Occupational Extension Health/Fire
HCC VALUE / GOAL DESCRIPTION                                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                             3RD          ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                   RESPONSIBLE       RESOURCES

Academic Services and Workforce Development
Occupational Extension Health/Fire
   3    Enhance Student Learning with state of the art equipment for the Skill Lab Area.      2009-10      Develop students learning with state of the art equipment-         Occupational         $2,000.00
                                                                                                           purchase new airway training manikin.                              Extension
                                                                                                                                                                              Health/Fire




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry


   1    In order to meet needs of local public safety and health related standards, we need   2008-09      To continue to maintain and grow Occupational FTE                  Director of         $36,000.00
        to hire 2 part-time support personnel.                                                                                                                                Community and
                                                                                                                                                                              Economic
                                                                                                                                                                              HRD




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.

   1    To enhance the learning environment in classroom technology in the Health and         2008-09      Students will received advanced technology learning from new       Occupational         $6,000.00
        Emergency Services area.                                                                           equipment.                                                         Extension
                                                                                                                                                                              Health/Fire




Academic Services and Workforce Development                                                        Page 94 of 204                                                       Occupational Extension Health/Fire
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                                  TIME                       PERFORMANCE                                                 3RD            ADDITIONAL
             STRATEGY                                                                            FRAME                    EVALUATION MEASURES                                       RESPONSIBLE         RESOURCES

Academic Services and Workforce Development
Office Systems Technology
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.

   1    Work to develop partnership with local attorneys' offices and governmental offices      2009-10      The placement of students in co-op internships.                                                  $0.00
        to establish co-op opportunities in the OST-Legal contration.




   2    Work to develop partnership with local industries to establish co-op opportunities in   2009-10      The placement of students in co-op internships.                                                  $0.00
        the OST degree program.




  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Form a strong working relationship with Medical Assisting instructors to better         2008-09      The better coordination of times, instructors, and resources after     Medical Assisting         $0.00
        coordinate times, instructors, and resources for MOA program.                                        meeting with members of the Medical Assisting faculty area.




 12 Increase sharing of information on campus and with the community.




Academic Services and Workforce Development                                                          Page 95 of 204                                                                  Office Systems Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                              3RD         ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                    RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
Office Systems Technology
   1    Increase advertising efforts by writing press releases and articles for submission to   2008-09      Submission of press releases and articles.                                                $0.00
        the Public Information area to appear in the tabloid, special publications, and
        newspapers.




   1    Explore ways to recruit Early College students into OST curriculum.                     2009-10      Decisions made about how to best recuit the Early College                                 $0.00
                                                                                                             students into the program and the actual recruitment taking
                                                                                                             place.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Develop better relationships with community to provide a successful co-op               2009-10      Increase in number and improvment in quality of employers that     VP of Academic         $0.00
        experience for students in both the OST and OST-Legal programs.                                      will be involved in our co-op program.                             Services and
                                                                                                                                                                                Workforce




  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.




Academic Services and Workforce Development                                                          Page 96 of 204                                                              Office Systems Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Office Systems Technology
   1    Implement WorkKeys into the OST program to determine the level of general               2008-09      Results on a student by student basis once they have completed                           $0.00
        education skills that have been acquired.                                                            the WorkKeys testing process.




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry


   1    Investigate changing the humanities course within the degree program to Critical        2008-09      The decision made by the Business & Entrepreneurship                                     $0.00
        Thinking (HUM 115) and the removal of other humanities elective classes as a                         Department in regard to changing the course offering of
        choice for students.                                                                                 humanities elective courses in the program.




   2    Investigate the possibility of eliminating ENG 113 as an optional class due to it not   2008-09      The decision as to whether eliminate ENG 113 from the                                    $0.00
        focusing on workforce issues.                                                                        curriculum as an option.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  3 Investigate and encourage best practices in instruction.




Academic Services and Workforce Development                                                          Page 97 of 204                                                              Office Systems Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Office Systems Technology
   1    Increase customer service skills in students in the program.                          2009-10      The attainment by the time of graduation of more customer                                 $0.00
                                                                                                           service skills. This can be done by placing more of an emphasis
                                                                                                           on customer service skills in the Professional Development
                                                                                                           course. Also, the addition of Human Resources Management
                                                                                                           should help.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.


   1    Increase the media skill set of students completing the program by measuring skills   2008-09      Skills measured.                                                                          $0.00
        in PowerPoint and internet media forms.




Academic Services and Workforce Development                                                        Page 98 of 204                                                               Office Systems Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                 3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                       RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Professional Development
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Continue to develop the Professional Development service to faculty and staff     2009-10      Area will grow each year                                                    $0.00




   1    Create professional growth committee to examine and develop ideas for HCC's       2008-09      Committee will be created and will have meetings.                           $0.00
        Professional Development.                                                                      Will develop Professional Development Plan.




  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Create a professional growth plan that shows how HCC will provide opportunities   2008-09      Plan will be developed and implemented                                      $0.00
        to faculty and staff




Academic Services and Workforce Development                                                    Page 99 of 204                                                  Professional Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                2ND RESPONSIBLE
                                                                                                                                              COST CENTER
       OBJECTIVE                                                                          TIME                       PERFORMANCE                   3RD                   ADDITIONAL
             STRATEGY                                                                    FRAME                    EVALUATION MEASURES         RESPONSIBLE                RESOURCES

Academic Services and Workforce Development
Pulp & Paper Technology
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Hire new full time Pulp and Paper Technology instructor.                        2008-09      Instructor hired.                        Human Resources               $55,000.00




  4 Manage the delivery of distance learning courses for curriculum programs in online and hybrid formats. (2. Designing Futures)

   1    Foster critical thinking through a challenging learning environment.            2009-10      Develop PPT-225 and PPT-XXX by 12/07     Pulp & Paper                      $0.00
                                                                                                                                              Technology

                                                                                                                                              Division Chair - Natural
                                                                                                                                              Resources




  5 Provide multiple, comprehensive resources to enhance student learning.

   1    Purchase lockable storage cabinets. Lockable storage cabinets need to protect   2008-09      lockable cabinets purchased.                                            $4,000.00
        educational lab and presentation equipment.




Academic Services and Workforce Development                                                  Page 100 of 204                                      Pulp & Paper Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                   3RD        ADDITIONAL
              STRATEGY                                                                      FRAME                   EVALUATION MEASURES         RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Pulp & Paper Technology
   2    Purchase mini-paper machine (pre-owned) to enhance laboratory teaching             2008-09      mini-paper machine purchased.                              $27,000.00
        opportunities. Addition of this machine will assist PPT instructors in providing
        expanded hands-on training.




   3    Purchase chemistry lab tables. Lab tables are needed for students working in       2008-09      lab tables purchased.                                      $12,000.00
        recently relocated PPT lab.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 11 Maintain quality instructional programs and services.

   1    Maintain TAPPI membership for the two P&P instructors                              2008-09      Membership maintained                   Pulp & Paper         $350.00
                                                                                                                                                Technology




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship




Academic Services and Workforce Development                                                     Page 101 of 204                                    Pulp & Paper Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                        TIME                      PERFORMANCE                             3RD        ADDITIONAL
            STRATEGY                                                                   FRAME                   EVALUATION MEASURES                   RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Pulp & Paper Technology
   1    Help students become engaged members of the campus community through active   2009-10      Student participation/attendance at functions                           $0.00
        participation in environmental issues.




Academic Services and Workforce Development                                                Page 102 of 204                                              Pulp & Paper Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                              3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                    RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Small Business Center
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Provide a link from the Small Business Center website to the Ed2Go Business            2009-10      Link established                                                         $0.00
        Development Programming.




   2    SBC Director will follow up with those who have participated in Ed2Go Business         2009-10      Follow up has occurred                                                   $0.00
        Development programming to increase awareness of SBC Services and
        Resources.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry

   1    To share one full-time clerical position with Business and Entrepreneurship division   2008-09      SBC/ B&E Administrative Support position hired                           $0.00
        for SBC data entry, client and presenter contacts, and general SBC support. ( 50%
        SBC and 50% B&E)




Academic Services and Workforce Development                                                         Page 103 of 204                                                 Small Business Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                                           3RD         ADDITIONAL
             STRATEGY                                                                   FRAME                   EVALUATION MEASURES                                 RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
VP of Academic Services and Workforce D
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Revise method of caculating faculty load to insure consistency among all       2008-09      Development of a faculty load template.                         VP of Academic         $0.00
        departments.                                                                                                                                                Services and
                                                                                                                                                                    Workforce




   1    Standardize Advisory Committee meeting dates and times.                        2009-10      Insure consistency in obtaining advisory committee input by                            $0.00
                                                                                                    standardizing meetings among all curriculum programs.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  3 Evaluate course quality and ensure compliance with regional accrediting standards.

   1    Strive to develop an effective assessment of general ed competencies for our   2008-09      Assessment tool in place.                                                              $0.00
        graduates.




  8 Review, develop, implement, refine, combine programs of study to improve delivery and meet the needs of local business and industry




Academic Services and Workforce Development                                                 Page 104 of 204                         VP of Academic Services and Workforce Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                               TIME                       PERFORMANCE                                            3RD                  ADDITIONAL
             STRATEGY                                                                         FRAME                    EVALUATION MEASURES                                  RESPONSIBLE               RESOURCES

Academic Services and Workforce Development
VP of Academic Services and Workforce D
   1    Schedule classes at times different from historically conventional times as needed   2008-09      Will show that classes are scheduled at "off" times.                                               $0.00
        or requested by the community.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  1 Provide external financial resources for students, staff, faculty, and the community.


   1    Explore the possibility of Applying for grant funding for Tech Prep to support AAS   2009-10      Report on the viability of applying for the grant or actually                                      $0.00
        programs                                                                                          submitting an application during the 2009-10 academic year.




  8 Identify strategies to improve student performance and quality of programs and services related to the state Critical Success Factors.

   1    Develop a new ACA course for all curriculum programs that introduces students to     2009-10      By August 2009 the college will implement a new ACA course in     VP of Academic               $32,000.00
        college life and provides tools for cirriculur success                                            all cirriculum programs.                                          Services and
                                                                                                                                                                            Workforce
                                                                                                                                                                            Division Chair - Arts &
                                                                                                                                                                            Sciences




 16 Create varied instructional schedules, venues (on-line, classroom, televised, co-ops, etc.), and techniques to increase accessibility to educational programs
    and services.




Academic Services and Workforce Development                                                       Page 105 of 204                          VP of Academic Services and Workforce Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                           3RD         ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                 RESPONSIBLE      RESOURCES

Academic Services and Workforce Development
VP of Academic Services and Workforce D
   1    Develop a year-long academic schedule and calendar to provide long-term           2009-10      Successful implementation of yearly academic calendar and       VP of Academic         $0.00
        information to the college                                                                     schedule                                                        Services and
                                                                                                                                                                       Workforce




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.


   1    Develop electronic syllabus collection tool to symplify syllabus collection and   2009-10      Have an electronic syllabus tool ready to test by May 2010.                         $5,000.00
        reduce the need for paper syllabi.




Academic Services and Workforce Development                                                    Page 106 of 204                          VP of Academic Services and Workforce Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                                 TIME                       PERFORMANCE                                          3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                    EVALUATION MEASURES                                RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Welding
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  6 Provide opportunities for students, faculty, and staff to network and foster relationships in the industrial community.

   1    Establish contacts for entry level welding jobs to aide students with job placement.   2008-09      Students find placement                                                                $0.00




 14 Establish shared advisory committees for similar programs in credit and non credit programs.

   1    Visit community and area welding industry to identify current needs, establish a       2009-10      Continuing education classes implemented.                                              $0.00
        working relationship with continuing education to help develop and conduct classes
        designed for individual needs.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Strive to maintain state of the art equipment reflecting the industry trend to use     2009-10      Equipment is up to date and reflects that our students will                        $16,000.00
        technology to improve quality, efficiency, and cost.                                                encounter in industry upon graduation.




Academic Services and Workforce Development                                                         Page 107 of 204                                                                           Welding
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                                         3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                               RESPONSIBLE     RESOURCES

Academic Services and Workforce Development
Wood
Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 12 Integrate technology to enhance instruction.

   1    convert photo slides to digital imagery to inhance visual aid s used in all classes.   2009-10      copy slides and find new images on the internet to add to     Wood                  $0.00
                                                                                                            collections used in Furniture history and other classes.

                                                                                                                                                                          Wood




Academic Services and Workforce Development                                                         Page 108 of 204                                                                           Wood
HCC VALUE / GOAL DESCRIPTION                                                              2ND RESPONSIBLE
                                                                                            COST CENTER
     OBJECTIVE                                   TIME                  PERFORMANCE               3RD        ADDITIONAL
           STRATEGY                             FRAME               EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Executive Director of Administrative Services




Executive Director of Administrative Services     Page 109 of 204                                   Campus Arboretum
HCC VALUE / GOAL DESCRIPTION                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                  COST CENTER
       OBJECTIVE                                                            TIME                      PERFORMANCE                                      3RD        ADDITIONAL
             STRATEGY                                                      FRAME                   EVALUATION MEASURES                            RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Campus Arboretum
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Landscape new Day Care Building                                   2008-09      Landscaping completed                                                         $25,000.00




   1    Ensure that Campus Arboretum Staff attends Staff Development.     2009-10      Campus Arboretum Staff has attended at least one Staff                            $0.00
                                                                                       Development.




   1    Complete landscaping near Student Services Bldg                   2010-11      Completed                                                                     $10,000.00




   1    Install new rock curbing around Mill Pond                         2011-12      Curbing installed                                                             $50,000.00




Executive Director of Administrative Services                                  Page 110 of 204                                                            Campus Arboretum
HCC VALUE / GOAL DESCRIPTION                                                                                                        2ND RESPONSIBLE
                                                                                                                                      COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE               3RD        ADDITIONAL
              STRATEGY                                                                FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Campus Arboretum
   2    Explore need to replace old mower with new front-mounted deck hydro-static   2011-12      Need explored and justified                            $28,000.00
        campus mower




   2    Landscape Island in front of Building 200.                                   2008-09      Landscaping completed                                   $5,000.00




   2    Implement Phase I of the Heirloom/Butterfly Garden.                          2009-10      Phase I completed.                                         $0.00




Cultivating         Develop and responsibly use resources.
Stewardship
  1 Develop and implement long range facilities and grounds plan for the College

   1    Develop the Campus Arboretum Master Plan.                                    2009-10      Completed Master Plan                                   $5,000.00




Executive Director of Administrative Services                                             Page 111 of 204                                     Campus Arboretum
HCC VALUE / GOAL DESCRIPTION                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                          TIME                      PERFORMANCE                          3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                   EVALUATION MEASURES                RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Campus Arboretum
  4 Develop strategies to improve responsible stewardship

   1    Continue to enhance college personnel & student education with a college wide   2008-09      Entire campus having recycling available                          $10,000.00
        recycling program




 10 Initiate green construction as part of all new construction and rennovation of facilities.

   1    Facilitate the design and landscape of the Research Demonstration/Sustainable   2009-10      Design and landscaping of the Research                                $0.00
        House.                                                                                       Demonstration/Sustainable House completed.




Executive Director of Administrative Services                                                Page 112 of 204                                                Campus Arboretum
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                             3RD        ADDITIONAL
              STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Executive Director of Administrative Servi
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Encourage open ideas and flow information with our division and within our         2009-10      Ideas and information shared.                                                           $0.00
        external partners.




Cultivating         Develop and responsibly use resources.
Stewardship
  1 Develop and implement long range facilities and grounds plan for the College

   1    Promote and encourage sustainability, specifically energy and water conservation   2009-10      Energy and water conservation promoted throughout the college                           $0.00
        for the college.                                                                                campus.




   2    Facilitate and encourage effective use of the college assests and budgets.         2009-10      Effective use has begun with college assests and budgets                                $0.00




Executive Director of Administrative Services                                                   Page 113 of 204                                      Executive Director of Administrative Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                           3RD        ADDITIONAL
              STRATEGY                                                                  FRAME                   EVALUATION MEASURES                 RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Facilities Maintenance
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Ensure that all technicians attend professional development opportunities to   2009-10      Time spent in staff development                                        $0.00
        expand their service ability.




  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Ensure that technicians participate on a minimum of one campus committee.      2008-09      Involvement on committee recorded.                                     $0.00




Cultivating         Develop and responsibly use resources.
Stewardship
  3 Develop and implement fiscal planning and management system involving all stakeholders which ensures efficiency, effectiveness, and accountability in the
    distribution and use of all available financial resources to support programs and services.
   1    Develop a preventative maintenance program for mechanical systems, HVAC        2009-10      Preventative maintenance program developed.                         $5,000.00
        systems and the College fleet.




Executive Director of Administrative Services                                               Page 114 of 204                                              Facilities Maintenance
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Facilities Maintenance
   1    Develop a system to continually evaluate and implement efficient and effective      2009-10      System developed for more efficient and effective campus wide                            $0.00
        campus wide moving of faculty, staff, and programs.                                              moving of faculty, staff, and programs.




   2    Incorporate sustainable development initiatives into the day to day operations of   2009-10      Sustainable development initiatives incorporated.                                        $0.00
        the facilities maintenance.




  6 Assess the productivity of instruction and services (cost, income) and develop recommendations for improvement.

   1    Maintain a high level of Customer Service.                                          2009-10      Customer Service high level maintained.                                                  $0.00




   2    To ensure work orders are completed on time and to provide excellent customer       2009-10      Work orders completed on time.                                                           $0.00
        service.




 10 Initiate green construction as part of all new construction and rennovation of facilities.




Executive Director of Administrative Services                                                    Page 115 of 204                                                                Facilities Maintenance
HCC VALUE / GOAL DESCRIPTION                                                                                                              2ND RESPONSIBLE
                                                                                                                                            COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Facilities Maintenance
   1    Update lighting system by converting fixtures form T12 to T8 and by starting the   2009-10      Lighting system updated.                                   $0.00
        group lamping replacement system. This will reduce energy consumption with an
        updated lighting system and maintenance.




Executive Director of Administrative Services                                                   Page 116 of 204                                  Facilities Maintenance
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                               3RD         ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                     RESPONSIBLE      RESOURCES

Executive Director of Administrative Services
Facilities Services Technicians
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    To provide excellent cleaning services as evaluated in building inspections each    2008-09      Provided excellent cleaning services and held training and staff                              $0.00
        month. To offer federal mandated training as required. Have regularly scheduled                  meetings.
        staff meetings for training and enhancing job skills.




   1    Improve the cleanliness of all Haywood Community College buildings by               2009-10      Cleanliness and quality of work improved for all HCC buildings.                               $0.00
        implementing in house inspections and improve.




   2    Ensure that all floors/carpets are maintained properly by cleaning/maintaining by   2008-09      Floors and carpets maintained properly.                                                       $0.00
        following the work schedule.




   3    Ensure that all facilities services technicians participate in federally mandated   2008-09      All facilities services technicians participated in federally                                 $0.00
        training.                                                                                        mandated training.




Executive Director of Administrative Services                                                    Page 117 of 204                                                            Facilities Services Technicians
HCC VALUE / GOAL DESCRIPTION                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                             3RD         ADDITIONAL
              STRATEGY                                                                  FRAME                   EVALUATION MEASURES                   RESPONSIBLE      RESOURCES

Executive Director of Administrative Services
Facilities Services Technicians
   4    Ensure that all building inspections rank above 93% on scheduled inspection.   2008-09      All buildings ranked above 93% on inspections                              $0.00




Cultivating         Develop and responsibly use resources.
Stewardship
  2 Utilize a sustainable approach to real-world problem solving through geospatial technologies


   1    Analyze potential of implementing the use of green products.                   2009-10      Start implementing the use of green products.                              $0.00




  3 Develop and implement fiscal planning and management system involving all stakeholders which ensures efficiency, effectiveness, and accountability in the
    distribution and use of all available financial resources to support programs and services.
   1    To operate the budget within the guidelines.                                   2008-09      Budgeted within guidelines.                                                $0.00




Executive Director of Administrative Services                                               Page 118 of 204                                         Facilities Services Technicians
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                                   TIME                       PERFORMANCE                                             3RD         ADDITIONAL
             STRATEGY                                                                             FRAME                    EVALUATION MEASURES                                   RESPONSIBLE      RESOURCES

Executive Director of Administrative Services
Facilities Services Technicians
   1    Improve technical skills by attending minimum of 10 hours per year of skills training.   2009-10      Attended 10 hours per year of skills training.                                              $0.00




   2    Maintain a level of square footage cleaned per employee above the International          2008-09      Measuring square footage cleaned per employee.                                              $0.00
        Sanitary Services Association(ISSA)standards.




   2    To attain 90% of the International Sanitary Services Association(ISSA)standards of       2009-10      Attained 90% of the International Sanitary Services                                         $0.00
        20,000 square foot per employee.                                                                      Association(ISSA)standards of 20,000 square foot per employee.




Executive Director of Administrative Services                                                         Page 119 of 204                                                          Facilities Services Technicians
HCC VALUE / GOAL DESCRIPTION                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                COST CENTER
       OBJECTIVE                                                                      TIME                      PERFORMANCE                          3RD        ADDITIONAL
             STRATEGY                                                                FRAME                   EVALUATION MEASURES                RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Human Resources
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Ensure that each Human Resource employee attend a minimum of one relevant   2009-10      Measure number of workshops.                                         $0.00
        workshop per year.




   2    Ensure that each Human Resource employee serves on one College committee    2009-10      Participated on committee.                                           $0.00
        per year.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  6 Review personnel needs for support and auxilliary services to address increasing demands.

   1    Implement efiles for employee personnel records.                            2009-10      Efiles set up and completed.                                         $0.00




Executive Director of Administrative Services                                            Page 120 of 204                                                Human Resources
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                          TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Human Resources
   2    Review of positions/slot into Salary Grade.                                     2009-10      Review completed.                                                                        $0.00




   3    Participate the comprehensive review and revision of the HCC Policies and       2009-10      Completion of the Personnel Section of the Policy & Precedures                           $0.00
        Procedures Manual                                                                            Manual




   4    Review and Purge files per North Carolina Communitiy College System retention   2009-10      Review and Purge completed.                                                              $0.00
        schedule.




   5    Launch HR webpage.                                                              2009-10      Webpage is available on Haywood Community College website.                               $0.00




Executive Director of Administrative Services                                                Page 121 of 204                                                                    Human Resources
HCC VALUE / GOAL DESCRIPTION                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                                   3RD        ADDITIONAL
             STRATEGY                                                                   FRAME                   EVALUATION MEASURES                         RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Human Resources
   6    Revise the New Employee Orientation to incorporate a more comprehensive        2009-10      Complete and have a new program by fall 2008                                  $0.00
        introduction to HCC and its mission and purpose; develop a web based program




   7    Ensure that all personnel information and benefits are accurately processed    2009-10      Measure errors per payroll processed                                          $0.00




   8    Ensure that employee needs are met in a timely manner                          2009-10      Survey users                                                                  $0.00




   9    Review and improve and disseminate the College's employment process.           2009-10      To have a completed College employment process plan                           $0.00




Executive Director of Administrative Services                                               Page 122 of 204                                                         Human Resources
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Executive Director of Administrative Services
Human Resources
  10    Provide a monthly communication instrument regarding some Human Resource            2009-10      To provide twelve publications during the fiscal year.                                   $0.00
        topic to campus




Security
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.


   1    Continue in house training of officers.Thus continuing to improve service and       2009-10      Keeping all guards up to date and aware of any and all special                           $0.00
        satisfaction. The training will be geared toward the current needs of the college                needs of our college and help the officers meet these needs.
        community and will vary from session to session.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 20 Develop varied instructional schedules, venues (on-line, classroom, televised, co-ops, etc.), and techniques to enhance learning opportunities.

   1    Develop and use training manuals for all security guards that are designed to the   2009-10      Development of manuals resulting in improved service               Security              $0.00
        specific needs of the campus community and governed by current and future
        needs of the college.




Executive Director of Administrative Services                                                    Page 123 of 204                                                                              Security
HCC VALUE / GOAL DESCRIPTION                                                          2ND RESPONSIBLE
                                                                                        COST CENTER
     OBJECTIVE                               TIME                  PERFORMANCE               3RD        ADDITIONAL
          STRATEGY                          FRAME               EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Executive Director of Business Operations




Executive Director of Business Operations     Page 124 of 204                                           Bookstore
HCC VALUE / GOAL DESCRIPTION                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                  TIME                      PERFORMANCE                                        3RD        ADDITIONAL
             STRATEGY                                                            FRAME                   EVALUATION MEASURES                              RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Bookstore
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  8 Develop a comprehensive assessment model for programs to ensure quality services that foster student success.

   1    Review Bookstore processes and procedures.                              2009-10      Document Changes and improvements.                                                 $0.00




 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Maintain the appearance and convenience of shopping in the bookstore.   2009-10      New book shelfing in place.                                                     $5,000.00




 13 Establish opportunities for broad participation in decision-making processes.

   1    Cross-training of staff                                                 2009-10      Staff will be more knowledgeable to serve all customers.                           $0.00
                                                                                             Surveys will convey positive feedback.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  6 Review personnel needs for support and auxilliary services to address increasing demands.


Executive Director of Business Operations                                            Page 125 of 204                                                                      Bookstore
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                           TIME                       PERFORMANCE                                              3RD          ADDITIONAL
             STRATEGY                                                                     FRAME                    EVALUATION MEASURES                                    RESPONSIBLE       RESOURCES

Executive Director of Business Operations
Bookstore
   1    Explore and justify the need for a part-time employee.                           2008-09      Will show that a part time person will better meet the needs of     Business Office         $0.00
                                                                                                      customers and faculty. Documentation will show increase in
                                                                                                      sales, FTE, and Internet Growth




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.


   1    Research ways to give students more value for their books.                       2008-09      Increasing the quantity of used books.                                                      $0.00
                                                                                                      Bundle issue.
                                                                                                      Communication with Faculty




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Attain information and products to enhance our knowledge and benefit students.   2008-09      Greater product choices and better trained staff.                                        $3,500.00
                                                                                                      Attend Camex and State CSANC meetings.




 16 Create varied instructional schedules, venues (on-line, classroom, televised, co-ops, etc.), and techniques to increase accessibility to educational programs
    and services.




Executive Director of Business Operations                                                     Page 126 of 204                                                                               Bookstore
HCC VALUE / GOAL DESCRIPTION                                                                                                                                           2ND RESPONSIBLE
                                                                                                                                                                         COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                           3RD             ADDITIONAL
              STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                 RESPONSIBLE          RESOURCES

Executive Director of Business Operations
Bookstore
   1    Research ways to do an on-line buy back for Distance Education students.            2008-09      On-line buy back available                                                                 $0.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Having a Computer system that is sufficient to meet the demands of the workload.    2009-10      System is not shutting down during peak registration times.     Executive Director         $0.00
                                                                                                                                                                         of Technology and
                                                                                                                                                                         Instructional




Cultivating         Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship

   1    Faculty adoptions will be done by internet accessibility to minimize paper usage.   2009-10      90% of adoption done by internet.                                                          $0.00




  8 Integrate technology to increase the efficiency of all processes and procedures.




Executive Director of Business Operations                                                        Page 127 of 204                                                                              Bookstore
HCC VALUE / GOAL DESCRIPTION                                                                                                          2ND RESPONSIBLE
                                                                                                                                        COST CENTER
       OBJECTIVE                                                                          TIME                     PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                  EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Bookstore
   1    Implementing new software for maintaining bookstore records for inventory and   2009-10      Software updated.                                        $0.00
        processing orders.




Executive Director of Business Operations                                                    Page 128 of 204                                            Bookstore
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                          3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Business Office
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  8 Develop a comprehensive assessment model for programs to ensure quality services that foster student success.

   1    Obtain unqualified audit each year. This ia an audit with no material findings.   2008-09      Completed audit.                                                                  $6,000.00




   2    Review all processes and procedures in the Business Office to ensure compliance   2008-09      All processes and procedures reviewed; changes implemented                           $0.00
        wtih NCCCS, SACS, and local governing agencies; implement changes for                          and manual developed
        improvement and develop a manual of all processes and procedures




 13 Establish opportunities for broad participation in decision-making processes.

   1    Include staff in departmental decision-making.                                    2008-09      Minutes of staff meetings.                                                           $0.00




Executive Director of Business Operations                                                      Page 129 of 204                                                                   Business Office
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                                 TIME                       PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                    EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Business Office
   1    Include staff in departmental decision-making.                                         2009-10      Minutes of staff meetings.                                                                  $0.00




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  6 Review personnel needs for support and auxilliary services to address increasing demands.


   1    Restructure Business Office to better manage the areas of budget and the day to        2009-10      Reclassify/restructure Accountant position to Assistant to                               $4,800.00
        day operations.                                                                                     increase responsibilities for budgets, managing office staff with
                                                                                                            day to day activities.




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Continue staff participation in the Association of Community College Business          2009-10      Completion of offered meetings and/or trainings.                                         $2,500.00
        Officers (ACCBO)and/or any other meetings or trainings as it pertains to their jobs.




Executive Director of Business Operations                                                           Page 130 of 204                                                                          Business Office
HCC VALUE / GOAL DESCRIPTION                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                      3RD                 ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                            RESPONSIBLE              RESOURCES

Executive Director of Business Operations
Business Office
   1    Continue staff participation in the Association of Community College Business      2008-09      Conferences attended and training completed.                                           $2,500.00
        Officers Conference (ACCBO) as it pertains to their jobs.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Research and review ways to deliver student refunds via electronic transfer.       2009-10      Contact other community colleges to see if implemented     Information                    $0.00
                                                                                                        elsewhere.                                                 Technology
                                                                                                                                                                   Services




   1    Implement online payment for ConEd students through WebAdvisor.                    2008-09      Online payment implemented.                                Information                    $0.00
                                                                                                                                                                   Technology
                                                                                                                                                                   Services
                                                                                                                                                                   VP of Academic
                                                                                                                                                                   Services and Workforce
                                                                                                                                                                   Development



   2    Review and implement systems (hardware and software) for archiving of records in   2009-10      Accounts Payable records scanned successfully.                                            $0.00
        the Business Office and to ensure compliance with Federal and State guidelines
        and in preparation for audit. Implement scanning capability for Accounts Payable
        records first.




Executive Director of Business Operations                                                       Page 131 of 204                                                                     Business Office
HCC VALUE / GOAL DESCRIPTION                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                      TIME                      PERFORMANCE                                    3RD        ADDITIONAL
              STRATEGY                                                               FRAME                   EVALUATION MEASURES                          RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Business Office
   2    Purchase new check printer due to increase in accounts payable checks and   2008-09      Faster processing time for weekly checks.                                   $3,500.00
        student refunds. Purchase new laptop for Business Office staff.




Cultivating         Develop and responsibly use resources.
Stewardship
  3 Develop and implement fiscal planning and management system involving all stakeholders which ensures efficiency, effectiveness, and accountability in the
    distribution and use of all available financial resources to support programs and services.
   1    Develop a departmental budget that uses the funding supplied to us in a     2008-09      Maintaining state budget at or below our allocation.                           $0.00
        responsible manner.




  4 Develop strategies to improve responsible stewardship

   1    Look for ways to go green. Support sustainable development with business    2009-10      Look at how not to use as much paper as in the past.                           $0.00
        processes.                                                                               Streamline our processes.




Executive Director of Business Operations                                                Page 132 of 204                                                             Business Office
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                                 TIME                      PERFORMANCE                                         3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                   EVALUATION MEASURES                               RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Cafeteria
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Respond to student needs within a specific timeframe.                                  2008-09      Survey once a semester, to get students input.                                      $0.00




   2    Offer healthier choices and more selection of food to include the different tastes     2008-09      Menu will be refined and changed every season.                                      $0.00
        across campus.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 14 Provide opportunities for professional development to enhance skills of employees.

   1    Attend food shows to broaden our culinary knowledge. Also attend serve safe            2008-09      Will show that we have attended food shows and serve safe                           $0.00
        training to ensure better quality food and alignment of safety standards in industry                training has been completed.




Executive Director of Business Operations                                                           Page 133 of 204                                                                        Cafeteria
HCC VALUE / GOAL DESCRIPTION                                                                                   2ND RESPONSIBLE
                                                                                                                 COST CENTER
       OBJECTIVE                                     TIME                      PERFORMANCE                            3RD        ADDITIONAL
             STRATEGY                               FRAME                   EVALUATION MEASURES                  RESPONSIBLE     RESOURCES

Executive Director of Business Operations
Cafeteria
   2    Enroll two employees in Safe Serve Class   2008-09      Will show how to properly handle foods, etc.                        $22,500.00




Executive Director of Business Operations               Page 134 of 204                                                           Cafeteria
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                                   3RD              ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                         RESPONSIBLE           RESOURCES

Executive Director of Business Operations
Print Shop (special funds)
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 13 Establish opportunities for broad participation in decision-making processes.

   1    Establish a committee, to discuss campus needs,including decisions for updating     2009-10      Meet with committee to determine critera for any lease/purchase                                      $0.00
        copiers leases and/or any printing equipment pertaining to the campus and print                  and follow the guidlines the commiitte feels is appropriate.
        shop, meet with the Administrative Council for final approval.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  6 Review personnel needs for support and auxilliary services to address increasing demands.

   1    Explore, resarch and justify changing the Auxiliary Budget in the print shop to a   2008-09      Write a full justification to show the short fall incurred under an      Print Shop (special         $0.00
        "Charge Back" system originally used to cover cost of equipment and supplies.                    auxiliary budget as opposed to the original charge back system.          funds)
                                                                                                         Use documented research to show the advantages of the
                                                                                                         proposed charge back system along with issues now facing the             Business Office
                                                                                                         present budget and it's customers. Provide documentation in
                                                                                                         regards to salaries/benefits and the affect on the auxiliary budget.



   2    Continue assessing the role of the in house print shop personnel with regards to    2008-09      Documentation should be gathered over the next six months                President's Office          $0.00
        services while plannig the future of the college.                                                before any disccusion is made.

                                                                                                                                                                                  Business Office




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &




Executive Director of Business Operations                                                        Page 135 of 204                                                                     Print Shop (special funds)
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                                  3RD                 ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                        RESPONSIBLE              RESOURCES

Executive Director of Business Operations
Print Shop (special funds)
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    Explore, research and justify using results from printer/copier survey in order to   2008-09      Use information detailed in the survey to provide less costly          Print Shop (special            $0.00
        serve the faculty, staff and students in a more cost effective way.                               copying and printing thru out the college. Determine if and when       funds)
                                                                                                          small printers are an option as apposed to more centralized
                                                                                                          printing. Detail a plan that will provide economical solutions for
                                                                                                          both.




 16 Evaluate the technology skills of employees and implement a plan for upgrading skill levels.

   1    Explore, research and justify evaluating technology skills, (computer skills         2008-09      Name programs now available along with those that might                Print Shop (state)             $0.00
        pertaining directly to printing and design) within the print shop.                                require additional training and/or classes to bring the employees
                                                                                                          level with the needs of our customers. Make a list of any
                                                                                                          programs not available and research the cost and feasiblity of         Information Technology
                                                                                                          adding any additional software, etc.                                   Services




Executive Director of Business Operations                                                         Page 136 of 204                                                                   Print Shop (special funds)
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                            TIME                       PERFORMANCE                                                   3RD             ADDITIONAL
             STRATEGY                                                                      FRAME                    EVALUATION MEASURES                                         RESPONSIBLE          RESOURCES

Executive Director of Business Operations
Print Shop (state)
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Facilitate an easy transition during the physical move to new facility            2009-10      Move will be completed and work will continue without                                               $0.00
                                                                                                       interruption




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  6 Review personnel needs for support and auxilliary services to address increasing demands.

   1    Explore, research and justify changing one 39 hour part time position under the   2008-09      This position has changed dramatically over the last three years.        Print Shop (state)         $0.00
        Auxiliary Budget to a full time position under the State Budget.                               More administrative responsiblity has been given and accepted
                                                                                                       by the employee. The employee has developed several reports
                                                                                                       that are now crucial to the daily operations of the print shop. This
                                                                                                       position still has with it all of the duties first assigned, however
                                                                                                       many more are now a part of those daily duties. Several of these
                                                                                                       duties, while not generating revenue, are services the college
                                                                                                       needs almost daily.
 14 Provide opportunities for professional development to enhance skills of employees.

   1    Explore, research and justify attending skills and leadership conferences.        2008-09      By making available learning opportunities our staff gain insight        Business Office            $0.00
                                                                                                       into more than just completing the job. Seminars such as those
                                                                                                       offered by Skills Path helps give individuals the confidence
                                                                                                       needed in their positions with the college.




Executive Director of Business Operations                                                      Page 137 of 204                                                                               Print Shop (state)
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                                3RD                 ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                      RESPONSIBLE              RESOURCES

Executive Director of Business Operations
Print Shop (state)
   2    Explore, research and justify providing extra budget dollars for Webinars dealing   2008-09      Many of the Webinars provided by our state organization,              Business Office                $0.00
        with printing and binding.                                                                       Printing Industries of the Carolina's, deal with the growth,
                                                                                                         changes, and applications of new procedures critical to the
                                                                                                         contiuned growth of the inhouse print shop.                           Print Shop (state)




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Explore, research and develop a plan that would make the HCC Print Shop more        2008-09      Although the print equipment is compatible with MAC                   Print Shop (state)             $0.00
        compatible with the POI office and its staff. Consider the purchase of a MAC                     publications our computer system is not. It makes working
        computer that will help with problems now facing each when attempting to                         together difficult for each department. These two areas must be
        complete print work. Meet with necessary individuals and discuss possiblities.                   able to print easily and quickly. Having compatible equipment is      Information Technology
                                                                                                         a must if we are to meet our dead lines by combining quality with     Services
                                                                                                         quickness.




Executive Director of Business Operations                                                        Page 138 of 204                                                                               Print Shop (state)
HCC VALUE / GOAL DESCRIPTION                                             2ND RESPONSIBLE
                                                                           COST CENTER
      OBJECTIVE                 TIME                  PERFORMANCE               3RD        ADDITIONAL
           STRATEGY            FRAME               EVALUATION MEASURES     RESPONSIBLE     RESOURCES

President's Office




President's Office               Page 139 of 204                                    Board of Trustees
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                                               3RD             ADDITIONAL
              STRATEGY                                                                           FRAME                   EVALUATION MEASURES                                     RESPONSIBLE          RESOURCES

President's Office
Board of Trustees
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 19 Increase participation and completion rates of underserved and underachieving population segments. (NCCCS Goal)

   1    Promote the socioeconomic contributions of the college by enhancing job                 2009-10      Increased programs and services to various sectors of               President's Office         $0.00
        preparation for and services to significant community sectors including but not                      community.
        limited to k-12 education, disabled adults, senior adults, business/industry, and the
        self-employed.




Cultivating         Develop and responsibly use resources.
Stewardship
  1 Develop and implement long range facilities and grounds plan for the College

   1    Implement construction and renovation phases of the campus master plan;                 2009-10      Capital funding securing; construction and renovation underway;     President's Office         $0.00
        improve functionality of facilities and grounds.                                                     improved functionality of facilities and grounds.




President's Office                                                                                   Page 140 of 204                                                                         Board of Trustees
HCC VALUE / GOAL DESCRIPTION                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                TIME                      PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                          FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

President's Office
Foundation
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Raise money for restricted and unrestricted operations of college.    2009-10      Money obtained from community, foundations, and corporations.                         $6,000.00




   1    Hire part time Scholarship Manager                                    2008-09      Person hired and raising money for scholarships.                                     $24,000.00




   2    Identify a signature annual fundraising event to begin in 2010-2011   2009-10      Volunteer involvement, funds available,                                                $500.00




President's Office                                                                 Page 141 of 204                                                                           Foundation
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                                  TIME                      PERFORMANCE                            3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                   EVALUATION MEASURES                  RESPONSIBLE     RESOURCES

President's Office
Marketing
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Design and implement an e-brochure online. This brochure will be an interactive         2008-09      E-brochure is available on the web site.                               $0.00
        way for web surfers to customize their online experience to fit their personal needs.




   2    Add alumni addresses to the e-newsletter database using information and                 2008-09      Addresses added to database                                            $0.00
        addresses already obtained as well as addresses generated by new website.




 12 Increase sharing of information on campus and with the community.

   1    Develop innovative techniques to identify and establish relations with alumni.          2009-10      Current Alumni database grows.                                         $0.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 11 Integrate technology to develop recruiting tools.




President's Office                                                                                   Page 142 of 204                                                           Marketing
HCC VALUE / GOAL DESCRIPTION                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                              3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                    RESPONSIBLE     RESOURCES

President's Office
Marketing
   1    Develop a plan for loading photos in Asset Bank using additional staff             2009-10      Photos have been archived. A database created.                           $0.00
        resources.Use our time wisely to incorporate photo archiving into our daily work
        schedule.




   2    Create an alumni website-focus on success stories, class notes and an online       2008-09      Website created and available to alumni                                  $0.00
        interactive alumni presence.




President's Office                                                                              Page 143 of 204                                                             Marketing
HCC VALUE / GOAL DESCRIPTION                                                                                                            2ND RESPONSIBLE
                                                                                                                                          COST CENTER
       OBJECTIVE                                                                         TIME                       PERFORMANCE                3RD        ADDITIONAL
             STRATEGY                                                                   FRAME                    EVALUATION MEASURES      RESPONSIBLE     RESOURCES

President's Office
Recruitment
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Continue to hold an Opportunity Showcase to showcase all the programs of the   2009-10      Opportunity Showcase will be held                            $0.00
        college




 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Visit high schools in region to share information on HCC's programs            2008-09      Visits will be conducted                                     $0.00




President's Office                                                                          Page 144 of 204                                               Recruitment
HCC VALUE / GOAL DESCRIPTION                                                  2ND RESPONSIBLE
                                                                                COST CENTER
     OBJECTIVE                     TIME                  PERFORMANCE                 3RD        ADDITIONAL
          STRATEGY                FRAME               EVALUATION MEASURES       RESPONSIBLE     RESOURCES

Regional High Technology Center




Regional High Technology Center     Page 145 of 204                         Regional High Technology Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                          TIME                      PERFORMANCE                                                3RD             ADDITIONAL
             STRATEGY                                                                    FRAME                   EVALUATION MEASURES                                      RESPONSIBLE          RESOURCES

Regional High Technology Center
Regional High Technology Center
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Upgrade auditorium and conference room technology to better serve HCC and the   2009-10      Technology upgraded                                                  Executive Director      $18,000.00
        community.                                                                                                                                                        of Technology and
                                                                                                                                                                          Instructional




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Work with industry to update instructors skill sets                             2009-10      Will show that instructors skills have improved and been updated                              $5,000.00
                                                                                                     due to working with industry




  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.

   1    Re-define mission of Regional High Technology Center                            2009-10      Mission of center re-evaluated and redefined                                                     $0.00




Regional High Technology Center                                                              Page 146 of 204                                                        Regional High Technology Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Regional High Technology Center
Regional High Technology Center
Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  4 Promote the growth of distance learning offerings at HCC, with the eventual goal being that all applicable programs are offered online or in a hybrid-online
    combination.
   1    Purchase new gateway computer                                                2008-09      New computer purchased                                                              $1,300.00




  6 Investigate and recommend instructional technology for use in both distance learning and traditional course settings.

   1    Update one at least one computer lab to reflect state of the art classroom   2008-09      Lab updated and instructors trained                             Computer            $5,000.00
        technology.                                                                                                                                               Information
                                                                                                                                                                  Technologies




 14 Implement a state of the art network and telecommunications infrastructure to support the administrative and instructional services for students and
    employees.
   1    Update conference rooms to reflect state of the art communication and        2008-09      Conference rooms updated and providing benefits to users.       Computer            $6,000.00
        presentation technology appropriate for a high technology center.                                                                                         Information
                                                                                                                                                                  Technologies




 15 Establish HCC as a leader in technology by implementing state of the art hardware, software, training to enhance leadership, administrative, support, and
    instructional processes for students and employees.




Regional High Technology Center                                                           Page 147 of 204                                                     Regional High Technology Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                          3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                RESPONSIBLE     RESOURCES

Regional High Technology Center
Regional High Technology Center
   1    Provide state of the art library and information services appropriate for a high   2009-10      Library and information services updated       Computer            $10,000.00
        technology center                                                                                                                              Information
                                                                                                                                                       Technologies




Regional High Technology Center                                                                 Page 148 of 204                                    Regional High Technology Center
HCC VALUE / GOAL DESCRIPTION                                             2ND RESPONSIBLE
                                                                           COST CENTER
     OBJECTIVE                  TIME                  PERFORMANCE               3RD        ADDITIONAL
          STRATEGY             FRAME               EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Student Development Services




Student Development Services     Page 149 of 204                                   Academic Advising
HCC VALUE / GOAL DESCRIPTION                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                    TIME                       PERFORMANCE                            3RD         ADDITIONAL
             STRATEGY                                                              FRAME                    EVALUATION MEASURES                  RESPONSIBLE      RESOURCES

Student Development Services
Academic Advising
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 11 Maintain quality instructional programs and services.

   1    Develop online and face to face orientation for faculty advisors.         2009-10      Orientation developed, faculty participating.     VP of Academic         $0.00
                                                                                                                                                 Services and
                                                                                                                                                 Workforce




 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    Implement Academic Advising Team as a subcommittee of Student Retention   2009-10      Team in place, meeting, minutes on record         VP of Academic         $0.00
        Committee to address issues related to advisement of students; develop                                                                   Services and
        mission/purpose, outcomes, and membership.                                                                                               Workforce




Student Development Services                                                           Page 150 of 204                                                    Academic Advising
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                                 3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                                       RESPONSIBLE     RESOURCES

Student Development Services
Academic Counseling
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 12 Increase sharing of information on campus and with the community.

   1    With the use of technology, create a visitor link on our website for a student or   2009-10      Website will provide a resource for students or groups to request                           $0.00
        groups to request campus tour visits.                                                            campus tour visits so we can improve our services.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  7 Implement assessment techniques to improve student performance and quality of programs and services.

   1    To introduce the College Foundation, Inc. (www.cfnc.org) website to students for    2009-10      To introduce the College Foundation, Inc. (www.cfnc.org)                                    $0.00
        career planning and applying online).                                                            website to students for career planning and applying to college
                                                                                                         through online services.




 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    To use technology to provide better online services for career planning and         2008-09      Expand the career planning and academic advising services                                   $0.00
        academic advising.                                                                               online for students (prospective, enrolled, and alumni).




Student Development Services                                                                     Page 151 of 204                                                                     Academic Counseling
HCC VALUE / GOAL DESCRIPTION                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                   TIME                       PERFORMANCE                                             3RD        ADDITIONAL
            STRATEGY                                                              FRAME                    EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Student Development Services
Admissions
Staying            Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 13 Increase efficiency of Colleague by implementing supplemental software/programs.

   1    Implement the Communications Management software into the admissions    2009-10        Batch admissions processing of admissions acceptance letters.                           $0.00
        processing of acceptance letters.




Student Development Services                                                          Page 152 of 204                                                                            Admissions
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                                TIME                       PERFORMANCE                                     3RD          ADDITIONAL
              STRATEGY                                                                         FRAME                    EVALUATION MEASURES                           RESPONSIBLE       RESOURCES

Student Development Services
Adult Education
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Develop a "bridge" program with Student Success Services to serve upcoming            2009-10      Enrollment and progress reports of Adult Ed. graduates     Teaching &               $0.00
        Adult Education graduates who plan to enroll in curriculum programs. This bridge                   attending college at HCC.                                  Learning Center
        would provide transition classes in study skills, time management, learning styles,
        etc.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    Provide technology and training for all Adult Ed. classes and access to laptops for   2009-10      Access to a laptop for each instructor.                                         $25,000.00
        all instructors to record reports and attendance digitally each month.




Cultivating         Develop and responsibly use resources.
Stewardship
  3 Develop and implement fiscal planning and management system involving all stakeholders which ensures efficiency, effectiveness, and accountability in the
    distribution and use of all available financial resources to support programs and services.




Student Development Services                                                                       Page 153 of 204                                                                  Adult Education
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                               TIME                       PERFORMANCE                                        3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                    EVALUATION MEASURES                              RESPONSIBLE     RESOURCES

Student Development Services
Adult Education
   1    Create a better learning environment for both students and staff by renovating the   2008-09      Acquisition of additional space.                                                     $0.00
        800 Building, increasing the space, and utilizing the space more effectively.




Adult Education Training
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  2 Provide professional development opportunities through continuing education, work shops, short courses, seminars and curriculum classes


   1    Cross-train instructors across all Adult Education programs.                         2009-10      Instructors demonstrate competence in all Adult Education                            $0.00
                                                                                                          classroom settings.




Student Development Services                                                                      Page 154 of 204                                                          Adult Education Training
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                                 TIME                       PERFORMANCE                                                 3RD        ADDITIONAL
             STRATEGY                                                                           FRAME                    EVALUATION MEASURES                                       RESPONSIBLE     RESOURCES

Student Development Services
Career Services
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    To implement new career assessment techniques to better serve students in              2008-09      Through the use of technology, such as WIN Career Readiness                                  $0.00
        idenfying career interest, skills, work values, academic advising, and assist                       Certificate software (on-line career measures) to link students to
        students in identifying and achieving their educational/career goals.                               the appropriate career options or programs of study.




   1    To implement career planning sessions in private, public high schools to assist        2009-10      Initiate career planning sessions in the private, public high                                $0.00
        student in identifying career interest, learning styles, personality, work values to                schools to identfy career goals.
        provide direction to obtain their career goals.




   2    To expand career services to currently enrolled student by providing workshops in      2009-10      Schedule Personality and Career Assessments in the Teaching                                  $0.00
        the Teaching & Learning Center and Adult Education.                                                 & Learning Center and Adult Education.




Student Development Services                                                                        Page 155 of 204                                                                           Career Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                 2ND RESPONSIBLE
                                                                                                                                               COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                    3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES          RESPONSIBLE     RESOURCES

Student Development Services
Child Development Center
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Increase children's enrollment at the Child Development Center.                  2008-09      Opening more classrooms                                         $0.00




 12 Increase sharing of information on campus and with the community.

   1    Planning process for Open House which includes:                                  2008-09      Date set for August 7th from 4-8 pm.                         $2,000.00
        Marketing, purchasing, decorating, organizing and working along wtih the HCC
        Foundation, Chamber of Commerce, Region A Partnership, and community to
        ensure successful Open House




 13 Establish opportunities for broad participation in decision-making processes.

   1    Create design for new outdoor learning environment. This process will occur in   2009-10      Process has begun                                           $60,000.00
        several phases that will involve collaboration among many stakeholders.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


Student Development Services                                                                  Page 156 of 204                                    Child Development Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                               TIME                       PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                    EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Student Development Services
Child Development Center
   1    As a model childcare center, our goal is to hire the most qualified staff.           2008-09      On going process for hiring qualified staff                                          $300,000.00




Cooperative Education
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  5 Provide opportunities for students to work on (real world) projects through service learning opportunities.


   1    Recruit employers by creating employer packets with fact sheet, co-op curriculums,   2009-10      Will document by increasing the number of participating co-op                              $0.00
        brochure, co-op eligibility requirements. Volunteer for speaking engagements at                   employers.
        various professional clubs, trade associations, and community groups.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  9 Improve the working relationship between the students and the environment they will encounter upon graduation.

   1    Provide and monitor work experiences for students and employers through              2008-09      Will show by providing on site Co-Op evaluations,midterm          Education and            $0.00
        Cooperative Education to facilitate a successful transition from education to                     evaluations, student workbooks and employer evaluations.          Career
        employment.                                                                                                                                                         Development




Student Development Services                                                                      Page 157 of 204                                                                 Cooperative Education
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                             3RD           ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                   RESPONSIBLE        RESOURCES

Student Development Services
Coordinator Adult Education
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  4 Manage the delivery of distance learning courses for curriculum programs in online and hybrid formats. (2. Designing Futures)

   1    Develop on-line Adult High School courses to parallel the on-line GED courses so   2009-10      Increased enrollment numbers in distance learning courses for     Basic Skills CED      $20,000.00
        that students have equal access to adult secondary programs.                                    AHS.




Student Development Services                                                                    Page 158 of 204                                                           Coordinator Adult Education
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                   FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Student Development Services
Counseling
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Increase education and awareness about the WorkKeys program and its benefits   2009-10      Increase the number of students served by increasing the                                  $0.00
        to students and faculty.                                                                    number of WorkKeys assessments given and increased
                                                                                                    participation in the WIN SkillsGap training.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Provide training for faculty in ADA issues and providing accommodations.       2009-10      Workshop scheduled and implemented; participant sign in sheet                             $0.00
                                                                                                    archived.




 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    Improve the battery of resources offered to students for academic and career   2008-09      Increase the number and quality of assessments and counseling                             $0.00
        planning.                                                                                   procedures used in helping students plan their program of study
                                                                                                    and/or career goals.




Student Development Services                                                                Page 159 of 204                                                                             Counseling
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Student Development Services
Developmental Education
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Improve professional development opportunities for developmental faculty and      2008-09      Attend professional development conferences and seminars.                           $2,000.00
        administrators.




   2    Develop on-site professional development opportunities for faculty and            2008-09      Attend on-site professional development workshops and                                  $0.00
        administrators.                                                                                seminars.




  7 Use technology to expand marketing of programs and services

   1    Market QEP through the creation t-shirts, pencils, desktop wallpaper images for   2008-09      Measure by completion and distribution of t-shirts, pencils,     SACS               $1,000.00
        campus computers, and banners.                                                                 wallpaper on computers and banners displayed across campus.




  9 Provide opportunities for faculty and staff to network and foster relationships.




Student Development Services                                                                   Page 160 of 204                                                            Developmental Education
HCC VALUE / GOAL DESCRIPTION                                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                    TIME                        PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                              FRAME                     EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Student Development Services
Developmental Education
   1    Develop improved lines of communication between faculty and students.    2008-09        Develop a "Get to Know Faculty" board with photos to help                               $0.00
                                                                                                students and faculty recognize adjuncts, as well as full-time
                                                                                                faculty.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  3 Investigate and encourage best practices in instruction.


   1    Provide grammar assistance to students outside the classroom setting.    2008-09        Develop a Grammar Lab utilizing on-line supplements together                            $0.00
                                                                                                with individualized instruction.




  7 Implement assessment techniques to improve student performance and quality of programs and services.

   1    Research the feasibility of using the Accuplacer as a diagnostic tool.   2008-09        Complete research culminating in a well-developed student                               $0.00
                                                                                                success action plan utilizing the Accuplacer.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.




Student Development Services                                                           Page 161 of 204                                                              Developmental Education
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                          TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Student Development Services
Developmental Education
   1    Provide on-line instructional videos to expand student resources that include   2009-10      Develop instructional videos to provide students with additional                           $0.00
        diversified, flexible methods of teaching.                                                   developmental learning opportunities through technology.




 12 Integrate technology to enhance instruction.


   1    Expand on-line access to faculty resources.                                     2009-10      Create Blackboard site                                                                     $0.00




Student Development Services                                                                 Page 162 of 204                                                                Developmental Education
HCC VALUE / GOAL DESCRIPTION                                                                                                           2ND RESPONSIBLE
                                                                                                                                         COST CENTER
       OBJECTIVE                                                                          TIME                      PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                   EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Student Development Services
Director of Development
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 10 Provide services for HCC students and the community as a whole.

   1    Identify a signature annual fundraising event to begin in 2010-2011             2009-10      Event will be created                                     $0.00




 12 Increase sharing of information on campus and with the community.

   1    Create a community campaign that will increase awareness of need for .25 cent   2008-09      Campaign created                                          $0.00
        sales increase




Student Development Services                                                                 Page 163 of 204                                Director of Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Student Development Services
Education and Career Development
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Work with Web Master and Campus Departments to include recruiting strategies          2009-10      Each department has a functioning webpage that includes                                   $0.00
        on department webpages. (i.e. Blogs, Employment Opportunities etc.)                                recruitment strategies.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Market dual enrollment,huskins bill, and traditional college more effectively, by     2009-10      Marketing Plan, "guest teaching", and recruitment committee                               $0.00
        visiting local high school classrooms to "guest teach" for a day.. Include team and                and changes to Orientation in progress.
        community building in the Orientation process,and form a recruitment committee to
        evaluation the feasibility of a mentor program continuing in the second year.




Student Development Services                                                                       Page 164 of 204                                                       Education and Career Development
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                              3RD                 ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                    RESPONSIBLE              RESOURCES

Student Development Services
Enrollment Management
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Implement information sharing sessions with Academic Departmental Secretaries     2009-10      Information sessions held and attended by secretaries & EM                                        $0.00
        to build relationships and improve communication. Explain EM processes and                     staff.
        procedures and allow secretaries to contribute to help improve processes.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 14 Provide opportunities for professional development to enhance skills of employees.

   1    Work with HR & Academics to provide Registration/Advisement Training in Datatel   2008-09      Training established for new employees as part of orientation.     Human Resources                $0.00
        to new faculty & staff members as part of employee orientation process.

                                                                                                                                                                          VP of Academic
                                                                                                                                                                          Services and Workforce
                                                                                                                                                                          Development



Staying            Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.




Student Development Services                                                                   Page 165 of 204                                                                 Enrollment Management
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                             3RD        ADDITIONAL
              STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Student Development Services
Enrollment Management
   1    Develop pilot group of faculty members (who volunteer) to enter grades online via   2009-10      Grades entered online through Haywired by faculty volunteers.                           $0.00
        WebAdvisor.




   2    Implement Colleague Communications Management to improve efficiency and             2008-09      Communications Management implemented. Explored and                                     $0.00
        communication to students. Also research ability to email students through new                   justified need to email communication to students.
        portal- Haywired.




 16 Evaluate the technology skills of employees and implement a plan for upgrading skill levels.

   1    Enroll in Database Programming I to become knowledgable in database                 2008-09      DBA 120 successfully completed.                                                         $0.00
        programming and creating reports.




   1    Update technology skills in Microsoft Office to enhance job performance.            2009-10      Successful completion of Microsoft Office Computer course.                              $0.00




Cultivating         Develop and responsibly use resources.
Stewardship



Student Development Services                                                                     Page 166 of 204                                                              Enrollment Management
HCC VALUE / GOAL DESCRIPTION                                                                                              2ND RESPONSIBLE
                                                                                                                            COST CENTER
       OBJECTIVE                                                            TIME                      PERFORMANCE                3RD                ADDITIONAL
             STRATEGY                                                      FRAME                   EVALUATION MEASURES      RESPONSIBLE             RESOURCES

Student Development Services
Enrollment Management
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    Implement online registration for CU through WebAdvisor.          2008-09      Online registration implemented.     Information                   $0.00
                                                                                                                            Technology
                                                                                                                            Services
                                                                                                                            Director of Community
                                                                                                                            and Economic
                                                                                                                            Development




Student Development Services                                                   Page 167 of 204                                   Enrollment Management
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                          TIME                       PERFORMANCE                                                    3RD         ADDITIONAL
             STRATEGY                                                                    FRAME                    EVALUATION MEASURES                                          RESPONSIBLE      RESOURCES

Student Development Services
Financial Aid
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Explore creation of Financial Aid ListServe to better communicate services to   2009-10      Financial Aid Office will use email as primary communication tool                                  $0.00
        students.                                                                                    with both prospective and current students.




 10 Provide services for HCC students and the community as a whole.

   1    Update Financial Aid Policies and Procedures Manual to include Datatel Manual   2008-09      Financial Aid staff will be cross-trained on all aspects of financial                              $0.00
        and imaging processes and workflows.                                                         aid delivery with particular emphasis on Datatel capabilities and
                                                                                                     imaging processes and workflows.




 12 Increase sharing of information on campus and with the community.

   1    Update Financial Aid Website.                                                   2008-09      Increase user-friendliness/accessability/accuracy/quality of                                       $0.00
                                                                                                     information regarding financial aid available on-line via the HCC
                                                                                                     website.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


Student Development Services                                                                 Page 168 of 204                                                                                   Financial Aid
HCC VALUE / GOAL DESCRIPTION                                                                                                                                            2ND RESPONSIBLE
                                                                                                                                                                          COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                            3RD         ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                                  RESPONSIBLE      RESOURCES

Student Development Services
Financial Aid
   1    Implement learning outcomes for financial aid recipients.                           2008-09      FA Quiz developed and required for all federal and state aid                              $0.00
                                                                                                         recipients.




  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.


   1    Explore offering financial literacy classes and/or modules to all students          2008-09      Curriculum developed, resources acquired, course/module                                $2,000.00
                                                                                                         scheduled for delivery.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  1 Provide external financial resources for students, staff, faculty, and the community.

   1    Explore transition of selected scholarship processes from Financial Aid Office to   2008-09      Improved selecting/awarding/communicating with both students                              $0.00
        Foundation Office.                                                                               and donors processes which allows increased FAO resources
                                                                                                         devoted to federal/state/institutional processes.




  3 Investigate and encourage best practices in instruction.




Student Development Services                                                                     Page 169 of 204                                                                          Financial Aid
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                                TIME                       PERFORMANCE                                               3RD         ADDITIONAL
             STRATEGY                                                                          FRAME                    EVALUATION MEASURES                                     RESPONSIBLE      RESOURCES

Student Development Services
Financial Aid
   1    Conduct FA Self-Evaluation using CAS Standards.                                       2008-09      Compliance with all federal guidelines.                                                       $0.00




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Implement scanning into financial aid processes and procedures.                       2008-09      ISIRs no longer printed; individual student files maintained on-                              $0.00
                                                                                                           line.




 16 Evaluate the technology skills of employees and implement a plan for upgrading skill levels.

   1    Provide professional development opportunity for all financial aid staff to upgrade   2008-09      Attendance at software-specific workshops/classes; integration                                $0.00
        technology skills.                                                                                 of skills into daily processes




Student Development Services                                                                       Page 170 of 204                                                                              Financial Aid
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                            TIME                       PERFORMANCE                                                 3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                    EVALUATION MEASURES                                       RESPONSIBLE     RESOURCES

Student Development Services
Haywood Early College
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  2 Expand involvement in textbook purchases from the library.

   1    Begin looking for a way to reduce textbook costs for early college students in    2010-11      Identify courses that can use text books for long periods of time.                           $0.00
        college classes. After the 5 year mark of the grant the county must take on the                Determine if those classes fit into the Early College Five Year
        burden of textbooks. HCC should look to make this more manageable for                          Plan for graduation.
        Haywood County Schools.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  7 Implement WorkKeys to determine the level of general education skills needed for applied technology programs.

   1    Assist Early College students in understanding their strengths and weaknesses     2008-09      Give each Early College students the Work Keys test and                                      $0.00
        with regard to the workforce.                                                                  identify what type of skills training is necessary.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  1 Provide external financial resources for students, staff, faculty, and the community.




Student Development Services                                                                   Page 171 of 204                                                                    Haywood Early College
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                              TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Student Development Services
Haywood Early College
   1    Improve and further design a safe and comfortable environment that fosters          2008-09      External financial resources will be found to make improvements                            $0.00
        confidence and learning for the Early College Students.                                          to both the academic and social environment of the early college
                                                                                                         area.




  8 Identify strategies to improve student performance and quality of programs and services related to the state Critical Success Factors.


   1    Improve Early College student performance in courses that prove difficult for the   2008-09      Find funding to bring on tutors through the Teaching and                                   $0.00
        age group.                                                                                       Learning Center on campus. Hold scheduled tutoring sessions
                                                                                                         for those students identified as needing tutoring and or
                                                                                                         mentoring.




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Establish a mentoring program for Early College students that teaches them how to   2009-10      Work with HCC SGA to begin a mentoring program. Meetings                                   $0.00
        "go to college".                                                                                 between HCC SGA and HEC SGA should begin the process.
                                                                                                         Need to identify a method of implementation that both agree
                                                                                                         would be beneficial.




Student Development Services                                                                     Page 172 of 204                                                                  Haywood Early College
HCC VALUE / GOAL DESCRIPTION                                                                                                                                               2ND RESPONSIBLE
                                                                                                                                                                             COST CENTER
       OBJECTIVE                                                                            TIME                       PERFORMANCE                                                3RD         ADDITIONAL
             STRATEGY                                                                      FRAME                    EVALUATION MEASURES                                      RESPONSIBLE      RESOURCES

Student Development Services
High School Programs
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Improve communication in the design and delivery of Huskins programs to county    2008-09      System should be established that allows both systems to come                                $0.00
        high schools.                                                                                  to a formal agreement for what is to be offered by HCC at each
                                                                                                       school. Earlier planning will take place in order to make
                                                                                                       processes in both systems work more smoothly.




Designing          Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Review and update courses offered through Huskins Bill to high schools, promote   2009-10      Huskins course menu updated, with certificate and diploma             VP of Academic         $0.00
        certificate and diploma completion.                                                            options                                                               Services and
                                                                                                                                                                             Workforce




   1    Improve College Tech Prep Agreement between HCC and Haywood County                2008-09      Implement regularly scheduled meetings between the faculty of                                $0.00
        Schools.                                                                                       HCC and Haywood County Schools. Challenge all involved to
                                                                                                       create an innovative partnership that will build interest among
                                                                                                       the student populations and will increase the likelihood of grant
                                                                                                       funding of the program.




  2 Provide educational opportunities that reflect current trends and demands of the geospatial workforce.




Student Development Services                                                                   Page 173 of 204                                                                     High School Programs
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                         TIME                      PERFORMANCE                                             3RD         ADDITIONAL
             STRATEGY                                                                   FRAME                   EVALUATION MEASURES                                   RESPONSIBLE      RESOURCES

Student Development Services
High School Programs
   1    Explore Learn and Earn Online program for high school students, whereas high   2009-10      Collaborative proposal developed with County Schools              VP of Academic         $0.00
        school students would enroll in online college courses and use high school                  Personnel                                                         Services and
        computer labs to complete assignments; lab supervised by HCC employee                                                                                         Workforce




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  1 Provide external financial resources for students, staff, faculty, and the community.


   1    Write a College Tech Prep Grant in order to fund the partnership between HCC   2008-09      Work with Haywood County Schools vocational director to                                  $0.00
        and Haywood County Schools.                                                                 indentify other successful grants. Through research determine
                                                                                                    where grant funding is needed the most within the newly
                                                                                                    designed program.




Student Development Services                                                                Page 174 of 204                                                                 High School Programs
HCC VALUE / GOAL DESCRIPTION                                                                                              2ND RESPONSIBLE
                                                                                                                            COST CENTER
       OBJECTIVE                                                            TIME                       PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                      FRAME                    EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Student Development Services
HRD
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Begin process for transitioning HRD to Occupational Extension     2008-09      Dept will transition to Occ. Ext                           $0.00




   1    Continue to integrate HRD to Occupational Ext.                    2009-10      Integration is continuing                                  $0.00




Student Development Services                                                   Page 175 of 204                                                   HRD
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                       2ND RESPONSIBLE
                                                                                                                                                                                     COST CENTER
       OBJECTIVE                                                                                  TIME                       PERFORMANCE                                                  3RD        ADDITIONAL
             STRATEGY                                                                            FRAME                    EVALUATION MEASURES                                        RESPONSIBLE     RESOURCES

Student Development Services
Job Placement
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 15 Enhance educational support services in career planning, academic advisement, and job placement.

   1    Re-evaluate and enhance online jobs board. Evaluate and update bi-monthly.              2008-09      Will poll student population and use evaluations to determine                                  $0.00
        Target local business and industry in an effort to increase job postings for students                success and ease of use.
        and graduates.




 16 Create varied instructional schedules, venues (on-line, classroom, televised, co-ops, etc.), and techniques to increase accessibility to educational programs
    and services.
   1    Create a jobs bulletin board in a high student traffic area to post hard copies of      2009-10      Board creation and maintenance.                                                                $0.00
        available job listings. Offering an alternate access to online job listings.




Student Activities & SGA
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 17 Initiate a leadership development program for employees and students.

   1    Offer leadership training to SGA officers and club officers/SGA delegates. Include      2009-10      Extend invitation to participate in leadership training initiative.                            $0.00
        club advisors.




Student Development Services                                                                         Page 176 of 204                                                                    Student Activities & SGA
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                          TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Student Development Services
Student Success Services
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  4 Participate in professional development opportunities related to teaching and learning.

   1    Foster a network that shares professional development and innovative teaching   2009-10      Align Adult Ed, Dev. Ed, and the TLC faculty and staff for                             $0.00
        ideas.                                                                                       professional development opportunities and improved focus on
                                                                                                     developmental needs, as well as adult learner needs.




Student Development Services                                                                 Page 177 of 204                                                            Student Success Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                             TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  7 Use technology to expand marketing of programs and services

   1    Improve marketing plan for the Teaching & Learning Center to include               2008-09      Brochures developed and distributed.                               Marketing            $500.00
        development of brochures both on-site and on-line to provide more accessible
        information.




  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Develop an Adult Education link to provide a network between GED and curriculum    2008-09      Adult Education link provided through AdEd class visits by TLC                            $0.00
        students.                                                                                       tutors, faculty,and student services staff.




 12 Increase sharing of information on campus and with the community.

   1    Expand connection with PTK Honors Club for additional recruitment opportunities.   2010-11      Expanded connection with PTK for recruitment of tutors and                                $0.00
                                                                                                        increased sharing of information.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


Student Development Services                                                                    Page 178 of 204                                                            Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
   1    Expand math/writing/science labs for program growth in Early College and HCC         2011-12      Provide additional math/writing/science lab hours to help                                $0.00
        curricula.                                                                                        increased numbers of HCC and HEC students.




   1    Hire a full-time TLC technician for program expansion                                2009-10      Full-time TLC technician hired                                                      $30,000.00




   2    Implement a partnership with Developmental Education faculty to coordinate and       2009-10      Coordinate and document Study Groups through the Teaching &                              $0.00
        document Study Groups                                                                             Learning Center to assist developmental education faculty




   3    Implement a Math Hub to integrate Teaching & Learning Center services with           2009-10      Math Hub developed; computer labs and on-line instructiional                       $500,000.00
        developmental math courses to provide flexible, diverse learning opportunities for                support provided
        HCC students.




  6 Expand tutoring services to better align instructional support for projected academic needs.




Student Development Services                                                                      Page 179 of 204                                                          Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                            TIME                      PERFORMANCE                                            3RD        ADDITIONAL
             STRATEGY                                                                      FRAME                   EVALUATION MEASURES                                  RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
   1    Expand Science and Chemistry Lab to incorporate additional faculty and increase   2008-09      Increase Science Lab hours by integrating with additional                               $0.00
        academic support options for students.                                                         Science faculty and improving available academic support for
                                                                                                       students.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  2 Provide professional development opportunities through continuing education, work shops, short courses, seminars and curriculum classes


   1    Establish TLC membership for all TLC staff in the North Carolina Tutoring and     2009-10      All TLC staff become members in the NCTLA and attend the                              $300.00
        Learning Association                                                                           annual professional development meeting.




   2    TLC faculty to assist with Attendance Tracking Software and Hardware training     2009-10      TLC faculty provide asssistance with Attendance Tracking                                $0.00
                                                                                                       Software and Hardware training for Math Emporium




   3    Determine furniture and computer needs required for upcoming TLC expansion        2009-10      Furniture and computer needs determined for TLC expansion                           $20,000.00




Student Development Services                                                                   Page 180 of 204                                                          Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                           2ND RESPONSIBLE
                                                                                                                                                                         COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
  6 Review personnel needs for support and auxilliary services to address increasing demands.

   1    Provide tutor raise for program expansion                                        2009-10      Tutor raise provided                                                                   $1,000.00




   2    Develop and expand tutoring through the use of adjuncts as paid consultants.     2009-10      Hire adjuncts with Masters degrees to act as paid consultants.                         $2,000.00




 11 Maintain quality instructional programs and services.

   1    Expand academic workshops to meet the diverse needs of HCC students.             2011-12      Academic workshops expanded to include more diverse topics                                $0.00
                                                                                                      and increased number of learning opportunities.




   1    Hire a full-time Teaching & Learning Center Faculty member in partnership with   2008-09      Full-time TLC Faculty member hired                                 VP of Student      $35,000.00
        Arts/General Education                                                                                                                                           Development
                                                                                                                                                                         Services




Student Development Services                                                                  Page 181 of 204                                                            Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
 12 Use creativity to identify and embrace opportunities for positive growth of instructional support services.

   1    Expand a Mentoring Program for Early College students to enhance educational         2009-10      Expand a Mentoring Program for Early College students that                               $1,000.00
        opportunities and improve student success and retention.                                          strengthens the link between the TLC and Early College student
                                                                                                          success.




   1    Renovate existing TLC facilities to include a separate glassed-in testing room,      2011-12      TLC facilities expanded to better accomodate program growth                            $100,000.00
        additional tutoring rooms, private tutoring room with computer for special needs                  and continue to meet student needs for academic support.
        stuents,and additional computers to meet program growth needs.




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Explore needed expansion of TLC facilities and creative options to remove barriers   2008-09      Determine feasibility of renovation compared to location of                                  $0.00
        to testing and tutoring.                                                                          additional classroom space to provide testing and tutoring areas
                                                                                                          needed due to increased student usage of TLC facilities.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  4 Promote the growth of distance learning offerings at HCC, with the eventual goal being that all applicable programs are offered online or in a hybrid-online
    combination.




Student Development Services                                                                      Page 182 of 204                                                              Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                      2ND RESPONSIBLE
                                                                                                                                                                    COST CENTER
       OBJECTIVE                                                                        TIME                       PERFORMANCE                                           3RD        ADDITIONAL
             STRATEGY                                                                  FRAME                    EVALUATION MEASURES                                 RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
   1    Expand on-line tutoring opportunities                                         2010-11      Additional on-line tutoring opportunities developed.                                   $0.00




  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Develop electronic log-in database for Peer Tutoring Program                  2010-11      Electronic log-in database established for the Peer Tutoring                           $0.00
                                                                                                   Program to increase efficiency of TLC processes.




 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.

   1    Explore electronic submission of faculty TLC evaluation forms and continued   2009-10      Develop on-line faculty evaluation forms of the Teaching &                             $0.00
        expansion of on-line tutoring venues.                                                      Learning Center services; continue expansion of BB tutoring
                                                                                                   venues.




 12 Integrate technology to enhance instruction.




Student Development Services                                                               Page 183 of 204                                                          Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                           2ND RESPONSIBLE
                                                                                                                                                                         COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                              3RD        ADDITIONAL
              STRATEGY                                                                    FRAME                   EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Student Development Services
Teaching & Learning Center
   1    Provide Camtasia training for TLC Staff and SSS Director and purchase Camtasia   2008-09      TLC Staff and SSS Director complete Camtasia training                                   $700.00
        software and camera




Cultivating        Develop and responsibly use resources.
Stewardship
  4 Develop strategies to improve responsible stewardship


   1    Streamline additional Teaching & Learning Center procedures to encourage         2009-10      Provide additional recyclying receptacles and increased use of                            $0.00
        expanded stewardship.                                                                         electronic forms.




Student Development Services                                                                  Page 184 of 204                                                            Teaching & Learning Center
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                             TIME                       PERFORMANCE                                              3RD                 ADDITIONAL
             STRATEGY                                                                       FRAME                    EVALUATION MEASURES                                    RESPONSIBLE              RESOURCES

Student Development Services
VP of Student Development Services
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
 15 Promote the socioeconomic contributions of the college

   1    Develop and implement an ongoing comprehensive plan for retraining/supporting      2008-09      Plan in place, dislocated workers participating in activities,      VP of Student                  $0.00
        dislocated workers.                                                                             completing training, skills workshops, testing, job placement.      Development
                                                                                                                                                                            Services
                                                                                                                                                                            VP of Academic
                                                                                                                                                                            Services and Workforce
                                                                                                                                                                            Development



Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  8 Identify strategies to improve student performance and quality of programs and services related to the state Critical Success Factors.

   1    Develop and implement advisor/counselor training and a manual to assist students   2009-10      Training and manual in place; faculty and staff participating,      VP of Student                  $0.00
        who place into in developmental courses and who are identified by faculty during                developmental students receiving special advisement, identified     Development
        the semester as needing support to successfully complete the course                             students receiving special counseling during semester.              Services
                                                                                                                                                                            VP of Student
                                                                                                                                                                            Development Services




 13 Explore and expand current services to increase opportunities for students and remove barriers to learning and success.

   1    Develop a tracking/reporting system for dropped students                           2009-10      Flow chart developed for tracking/reporting student drop; drop      VP of Student                  $0.00
                                                                                                        form survey completed, results report to departments, summary       Development
                                                                                                        report                                                              Services




Student Development Services                                                                    Page 185 of 204                                                      VP of Student Development Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                             TIME                       PERFORMANCE                                             3RD        ADDITIONAL
             STRATEGY                                                                       FRAME                    EVALUATION MEASURES                                   RESPONSIBLE     RESOURCES

Student Development Services
VP of Student Development Services
Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 16 Evaluate the technology skills of employees and implement a plan for upgrading skill levels.

   1    Develop and implement technology skills assessment plan and training for faculty   2009-10      Plan in place, completion of training noted on individual          VP of Student          $0.00
        and staff in SDS                                                                                employee development plans                                         Development
                                                                                                                                                                           Services




Student Development Services                                                                    Page 186 of 204                                                     VP of Student Development Services
HCC VALUE / GOAL DESCRIPTION                                                              2ND RESPONSIBLE
                                                                                            COST CENTER
     OBJECTIVE                                   TIME                  PERFORMANCE               3RD        ADDITIONAL
          STRATEGY                              FRAME               EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Technology and Instructional Support Services




Technology and Instructional Support Services     Page 187 of 204                                    Distance Learning
HCC VALUE / GOAL DESCRIPTION                                                                                                                                        2ND RESPONSIBLE
                                                                                                                                                                      COST CENTER
       OBJECTIVE                                                                       TIME                       PERFORMANCE                                              3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                    EVALUATION MEASURES                                    RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Distance Learning
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    Research and implement HCTV initiative (telecourses and community            2008-09      An implementation plan will be complete by the end of Spring                          $226,118.00
        programming through local cabel channel).                                                 2008, and applicatble action will be being taken.

        Estimated budget (below) is based on current plan, and will likely change.                Estimated budget (below) is based on current plan, and will
                                                                                                  likely change.




  7 Use technology to expand marketing of programs and services

   1    Expand Con Ed distance offerings using Blackboard.                           2009-10      At least one Con Ed course will be offered using Bb by end of                               $0.00
                                                                                                  fiscal year.




  9 Provide opportunities for faculty and staff to network and foster relationships.

   1    Create a faculty showcase through the DL Office in Haywired.                 2009-10      Showcase will feature at least six innovations by end of fiscal                             $0.00
                                                                                                  year.




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities


Technology and Instructional Support Services                                             Page 188 of 204                                                                      Distance Learning
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                               TIME                      PERFORMANCE                                                 3RD        ADDITIONAL
             STRATEGY                                                                         FRAME                   EVALUATION MEASURES                                       RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Distance Learning
   1    Fully utilize the Video Conference room:                                             2009-10      At least four courses will be sent/received via videoconference                             $0.00
        a. to send/receive curriculum courses                                                             each fall and spring semester. And Wirecast will be installed and
        b. using Wirecast, to serve as a studio for capturing class lectures.                             operational by end of fiscal year.




  4 Manage the delivery of distance learning courses for curriculum programs in online and hybrid formats. (2. Designing Futures)


   1    Provide lab facilities and training to faculty in DL and instructional technology,   2008-09      At least three workshop per month will be offered, and lab                               $2,000.00
        including pedagogy.                                                                               facilities will accomodate instructor needs.




   2    Investigate Adult High School Blackboard course possibilities.                       2008-09      Meet with AHS and plan training and population protocols.                                   $0.00
                                                                                                          These should be in place by Jan. 2009 or the decision to reject
                                                                                                          this possibility should be made.




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 16 Create varied instructional schedules, venues (on-line, classroom, televised, co-ops, etc.), and techniques to increase accessibility to educational programs
    and services.




Technology and Instructional Support Services                                                     Page 189 of 204                                                                        Distance Learning
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                   2ND RESPONSIBLE
                                                                                                                                                                                 COST CENTER
       OBJECTIVE                                                                              TIME                       PERFORMANCE                                                  3RD        ADDITIONAL
             STRATEGY                                                                        FRAME                    EVALUATION MEASURES                                        RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Distance Learning
   1    Investigate the growth potential of the following online programs: CJC, EDU, NUR,   2008-09      Assist program mangers to create a marketing plan and/or                                      $0.00
        BUS Entrepreneurship. Make recommendations and/or facilitate such growth.                        identify key personel needs for all four programs.




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  4 Promote the growth of distance learning offerings at HCC, with the eventual goal being that all applicable programs are offered online or in a hybrid-online
    combination.
   1    Pilot Course Cruiser online courses.                                                2009-10      At least one fully online course will be offered via Course Cruiser                           $0.00
                                                                                                         and at least one fully online course will be adapted from
                                                                                                         Blackboard into Course Cruiser during this fiscal year. A report
                                                                                                         of results will be generated and shared with college.




  7 Promote alternative delivery methods (e.g., podcasts) of distance learning courses.

   1    Install video recording devices in at least one NUR classroom and train NUR         2008-09      Install devices and provide training by mid-Fall 2008.                                     $1,000.00
        faculty in video podcasting in order to assist Nursing Consortium students at a
        distance.




 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.




Technology and Instructional Support Services                                                    Page 190 of 204                                                                          Distance Learning
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                          TIME                       PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                    FRAME                    EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Distance Learning
   1    Create EDU learning objects using video footage.                                2009-10      LOs will be shared with other colleges via conference                                      $500.00
                                                                                                     presentations and through NCLOR, and will be utilized in HCC
                                                                                                     courses, by end of fiscal year.




   1    Continue to partner with Western Carolina University to co-host Passages to     2008-09      Full attendance at the retreat (at least 10% of whom are HCC                             $1,600.00
        eLearning Retreat.                                                                           employees) and satisfactory participant evaluations of the event.




 12 Integrate technology to enhance instruction.

   1    Acquire dedicated lab space with multiple computers for training/faculty use.   2009-10      Lab will be dedicated and in use by end of fiscal year.                                  $5,000.00




Technology and Instructional Support Services                                                Page 191 of 204                                                                        Distance Learning
HCC VALUE / GOAL DESCRIPTION                                                                                                                                             2ND RESPONSIBLE
                                                                                                                                                                           COST CENTER
       OBJECTIVE                                                                           TIME                       PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                                     FRAME                    EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Executive Director of Technology and Instr
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  8 Develop a comprehensive assessment model for programs to ensure quality services that foster student success.

   1    Create and implement a fully developed institutional effectiveness model that    2009-10      An institutional effectiveness plan is in place. A web site that     Research and       $10,000.00
        includes strategic planning, assessment planning and operational planning.                    outlines the institutional effectiveness program model.              Institutional
                                                                                                                                                                           Effectiveness




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 11 Maintain quality instructional programs and services.

   1    Create a Technology Advisory Committee to provide input on technology planning   2008-09      Minutes from Technology Advisory Committee meetings                                         $0.00
        and policy




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Create and Implement a professional development plan for faculty and staff.      2008-09      Professional development plan developed                                                 $20,000.00




Technology and Instructional Support Services                                                 Page 192 of 204      Executive Director of Technology and Instructional Support Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                                3RD        ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                      RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Executive Director of Technology and Instr
   1    Add an additional Instructional Technology position to provide adequate support for   2009-10      Performance evaluations                                              Instructional      $56,000.00
        instructional technology.                                                                                                                                               Technology




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
 18 Establish benchmarks for implementing technology to enhance leadership, administrative, support, and instructional processes for students and employees


   1    Maintain and update an ITS project list.                                              2009-10      An ITS Project list will be posted on the web portal and updated                            $0.00
                                                                                                           monthly.




Technology and Instructional Support Services                                                      Page 193 of 204      Executive Director of Technology and Instructional Support Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                              2ND RESPONSIBLE
                                                                                                                                                                            COST CENTER
       OBJECTIVE                                                                                    TIME                       PERFORMANCE                                       3RD              ADDITIONAL
             STRATEGY                                                                              FRAME                    EVALUATION MEASURES                             RESPONSIBLE           RESOURCES

Technology and Instructional Support Services
Information Technology Services
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  1 Meet community needs through lifelong learning opportunities

   1    All ITS staff will participate in professional development to maintain technical skills   2008-09      Roster of ITS staff professional development activities       Executive Director      $24,000.00
        and stay abreast of current industry standards.                                                                                                                      of Technology and
                                                                                                                                                                             Instructional




 11 Integrate programs & services to improve student success and make it easier for people to do business with us

   1    Integrate technology resources and applications into one web portal that allows for       2009-10      Web portal resources                                          Executive Director           $0.00
        easier accessibility.                                                                                                                                                of Technology and
                                                                                                                                                                             Instructional




Designing            Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  1 Provide high quality student-centered educational experiences and opportunities

   1    Maintain a state-of-the-art teaching and learning environment with current                2009-10      Purchase orders                                               Executive Director     $200,000.00
        technology. Implement a computer replacement plan.                                                                                                                   of Technology and
                                                                                                                                                                             Instructional




Technology and Instructional Support Services                                                          Page 194 of 204                                                   Information Technology Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                    TIME                      PERFORMANCE                                           3RD                 ADDITIONAL
             STRATEGY                                                                              FRAME                   EVALUATION MEASURES                                 RESPONSIBLE              RESOURCES

Technology and Instructional Support Services
Information Technology Services
   1    Maintain a state-of-the-art teaching and learning environment with current                2008-09      Purchase orders                                                  Executive Director        $250,000.00
        technology. Implement a computer replacement plan. Install mounted data                                                                                                 of Technology and
        projectors in classrooms.                                                                                                                                               Instructional




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.


   1    Replace aging switches and routers to accommodate increased need for                      2009-10      New switches and routers in place and functioning properly                                 $300,000.00
        technology resources




 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.

   1    Provide the tools and resources for faculty and staff to create multimedia teaching       2008-09      Purchase orders.                                                 Instructional              $30,000.00
        materials. Tools will include the utilities for creating the materials and the hardware                                                                                 Technology
        and applications necessary for hosting and accessing the materials.
                                                                                                                                                                                Executive Director of
                                                                                                                                                                                Technology and
                                                                                                                                                                                Instructional Support
                                                                                                                                                                                Services

 14 Implement a state of the art network and telecommunications infrastructure to support the administrative and instructional services for students and
    employees.




Technology and Instructional Support Services                                                          Page 195 of 204                                                      Information Technology Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                          2ND RESPONSIBLE
                                                                                                                                                                        COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                                 3RD                 ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                                       RESPONSIBLE              RESOURCES

Technology and Instructional Support Services
Information Technology Services
   1    Assure appropriate support mechanisms are in place for business continuity   2008-09      Backup system purchased and operational                                Executive Director         $30,000.00
        planning (upgrade system backup)                                                                                                                                 of Technology and
                                                                                                                                                                         Instructional




 15 Establish HCC as a leader in technology by implementing state of the art hardware, software, training to enhance leadership, administrative, support, and
    instructional processes for students and employees.
   1    Create support materials on the use of HCC technology resources              2009-10      Materials (audiovisual and print) available in the Haywired Help       Instructional                  $0.00
                                                                                                  section                                                                Technology

                                                                                                                                                                         Executive Director of
                                                                                                                                                                         Technology and
                                                                                                                                                                         Instructional Support
                                                                                                                                                                         Services




Technology and Instructional Support Services                                             Page 196 of 204                                                            Information Technology Services
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                            TIME                     PERFORMANCE                                            3RD             ADDITIONAL
             STRATEGY                                                                      FRAME                  EVALUATION MEASURES                                  RESPONSIBLE          RESOURCES

Technology and Instructional Support Services
Instructional Technology
Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  5 Provide training to distance learning faculty, both technical and pedagogical.

   1    Upgrade digital editing capabilities for faculty computers. Replace aging Apple   2009-10      Upgrades and new hardware/software purchased and installed.                             $10,700.00
        computer in faculty media lab and in the ITV class in 200 building.




   2    Continue to conduct training workshops for faculty in use of Faculty Media Lab    2009-10      Workshops conducted. Faculty able to produce modules for                                    $0.00
        equipment and software.                                                                        their courses.




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Create and implement a professional development plan for faculty and staff.       2008-09      Professional development plan developed                         Executive Director          $0.00
                                                                                                                                                                       of Technology and
                                                                                                                                                                       Instructional




Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  6 Investigate and recommend instructional technology for use in both distance learning and traditional course settings.




Technology and Instructional Support Services                                                  Page 197 of 204                                                             Instructional Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                    TIME                      PERFORMANCE                                           3RD             ADDITIONAL
             STRATEGY                                                                              FRAME                   EVALUATION MEASURES                                 RESPONSIBLE          RESOURCES

Technology and Instructional Support Services
Instructional Technology
   1    Consult with individual faculty and departments on special projects and                   2008-09      Consulting meetings completed. Recommendations made.                                       $0.00
        recommend purchases to faculty and departments.




  7 Promote alternative delivery methods (e.g., podcasts) of distance learning courses.


   1    Initiate mentoring/training sessions for faculty to learn to use new technologies.        2008-09      Training completed. Faculty able to produce new modules for                             $2,500.00
                                                                                                               their courses.




 10 Explore and integrate technology-enhanced instructional formats to provide quality, accessible educational services.

   1    Provide the tools and resources for faculty and staff to create multimedia teaching       2008-09      Purchase orders completed and equipment installed.              Executive Director         $0.00
        materials. Tools will include the utilities for creating the materials and the hardware                                                                                of Technology and
        and applications necessary for hosting and accessing the materials.                                                                                                    Instructional




 15 Establish HCC as a leader in technology by implementing state of the art hardware, software, training to enhance leadership, administrative, support, and
    instructional processes for students and employees.




Technology and Instructional Support Services                                                          Page 198 of 204                                                             Instructional Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                    2ND RESPONSIBLE
                                                                                                                                                  COST CENTER
       OBJECTIVE                                                                                TIME                         PERFORMANCE               3RD        ADDITIONAL
             STRATEGY                                                                          FRAME                      EVALUATION MEASURES     RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Instructional Technology
   1    Create and implement an Apple multimedia laboratory for student use in the library.   2009-10      Lab created.                                              $25,000.00




Technology and Instructional Support Services                                                      Page 199 of 204                                   Instructional Technology
HCC VALUE / GOAL DESCRIPTION                                                                                                                                                 2ND RESPONSIBLE
                                                                                                                                                                               COST CENTER
       OBJECTIVE                                                                                TIME                      PERFORMANCE                                               3RD          ADDITIONAL
             STRATEGY                                                                          FRAME                   EVALUATION MEASURES                                     RESPONSIBLE       RESOURCES

Technology and Instructional Support Services
Library
Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  5 Provide multiple, comprehensive resources to enhance student learning.

   1    Provide laptop computers for students to check out by a request of funding via an     2008-09      Receipt of state technology grant and purchase of computers.        Library                 $0.00
        LSTA grant




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


 10 Increase bibliographic instruction and research materials for the Library.

   1    Create excellence in the Small Business Special Collection of library in support of   2008-09      Applying for and receiving an LSTA Collections Improvement          Library                 $0.00
        Entrepreneur Progarm by purchasing materials and deselection in cooporation with                   Grant. The weeding of the collection with the assistance of the
        the Business department to ensure superior support for students.                                   business department to delete, replace and/or upgrade library
                                                                                                           materials that will support curriculum needs.                       Entrepreneurial
                                                                                                                                                                               Learning (ELI)




 14 Provide opportunities for professional development to enhance skills of employees.

   1    Participate in professional development by attending ALA conferences.                 2008-09      Conference attendance on a national level.                          Library              $4,000.00




Technology and Instructional Support Services                                                      Page 200 of 204                                                                                  Library
HCC VALUE / GOAL DESCRIPTION                                                                                                                                2ND RESPONSIBLE
                                                                                                                                                              COST CENTER
       OBJECTIVE                                                                       TIME                      PERFORMANCE                                       3RD        ADDITIONAL
             STRATEGY                                                                 FRAME                   EVALUATION MEASURES                             RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Library
Staying             Position the College as a regional leader in technology, entrepreneurship, sustainable development, as well as creativity and design.
Connected &
  8 Integrate technology to increase the efficiency of all processes and procedures.

   1    Continue classification conversion from the Dewey system to the Library of   2009-10      Completion of conversion.                                                         $0.00
        Congress system.




Technology and Instructional Support Services                                             Page 201 of 204                                                                        Library
HCC VALUE / GOAL DESCRIPTION                                                                                                                                  2ND RESPONSIBLE
                                                                                                                                                                COST CENTER
       OBJECTIVE                                                                 TIME                      PERFORMANCE                                               3RD        ADDITIONAL
             STRATEGY                                                           FRAME                   EVALUATION MEASURES                                     RESPONSIBLE     RESOURCES

Technology and Instructional Support Services
Research and Institutional Effectiveness
One College,  Openly communicate on all levels to promote collaboration and shared leadership.
One Community
  8 Develop a comprehensive assessment model for programs to ensure quality services that foster student success.

   1    Implement CCSSE and disseminate findings to college stakeholders       2009-10      Complete CCSSE procedure by end of Spring 2009 and                                         $0.00
                                                                                            disseminate findings within one month of receiving results from
                                                                                            CCSSE




   2    Improve student response rates on course/instructor evaluations        2009-10      Increase response rates by 5% by Spring 2010                                               $0.00




 12 Increase sharing of information on campus and with the community.

   1     Promote the expanded use and training of Informer to more users and   2009-10      Increase the number of Informer user logins by 5% by Spring                                $0.00
        departments.                                                                        2010




 13 Establish opportunities for broad participation in decision-making processes.




Technology and Instructional Support Services                                       Page 202 of 204                                                Research and Institutional Effectiveness
HCC VALUE / GOAL DESCRIPTION                                                                                                                                     2ND RESPONSIBLE
                                                                                                                                                                   COST CENTER
       OBJECTIVE                                                                   TIME                        PERFORMANCE                                              3RD                ADDITIONAL
             STRATEGY                                                             FRAME                     EVALUATION MEASURES                                    RESPONSIBLE             RESOURCES

Technology and Instructional Support Services
Research and Institutional Effectiveness
   1    Review the strategic planning process                                    2008-09       Executive summary of conclusions and revisions to strategic          Executive Director        $1,000.00
                                                                                               plan process                                                         of Technology and
                                                                                                                                                                    Instructional




Designing           Align instructional programs with current and projected social, economic, academic, and professional expectations.
Futures
  3 Evaluate course quality and ensure compliance with regional accrediting standards.


   1    Develop and implement data collection procedure for QEP                  2009-10       Application for data collection will be in use by Fall 2009;                                      $0.00
                                                                                               prototype tested by Summer 2009




Inviting Success Use support programs and services that result in the career and educational advancement of college students and employees.


  7 Implement assessment techniques to improve student performance and quality of programs and services.

   1    Maintain a quality assurance and accuracy level of reporting.            2008-09       Successful submission of Sacs Compliance report                      Executive Director1          $0.00
                                                                                                                                                                    of Technology and
                                                                                                                                                                    Instructional
                                                                                                                                                                    VP of Student
                                                                                                                                                                    Development Services




Technology and Instructional Support Services                                         Page 203 of 204                                                    Research and Institutional Effectiveness
HCC VALUE / GOAL DESCRIPTION                                                                                                                                         2ND RESPONSIBLE
                                                                                                                                                                       COST CENTER
       OBJECTIVE                                                                           TIME                      PERFORMANCE                                            3RD              ADDITIONAL
             STRATEGY                                                                     FRAME                   EVALUATION MEASURES                                  RESPONSIBLE           RESOURCES

Technology and Instructional Support Services
Research and Institutional Effectiveness
   2    Revise data management tools to provide faculty and staff with a more user       2008-09      Work order requests for data                                      Executive Director      $2,000.00
        friendly data management environment. (Deploy Informer).                                                                                                        of Technology and
                                                                                                                                                                        Instructional




 14 Provide opportunities for professional development to enhance skills of employees.


   1    Attend professional development opportunities to broaden knowledge of staff on   2008-09      RIE staff attendance at professional development and              Executive Director      $7,500.00
        strategic planning and reporting.                                                             conference events.                                                of Technology and
                                                                                                                                                                        Instructional




Technology and Instructional Support Services                                                 Page 204 of 204                                                Research and Institutional Effectiveness