KRA list _ responsibility matrix by wanghonghx

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									                                                                                         KRA
                                    Stretch of
SL.No.   BSC Parameter BSC Target    target **   KRA Id




Note: 1. Each Scorecard (BSC) parameter is to be listed seperately. 2. KRAs for each scorecard
have to be selected form the KRA masters & populated in the relevant columns against that param
are to be alloted to Executives by marking in the KRA row under the column alloted to the concern

** This will be filled once the Stretch Tool has been finalised and communicated for implementatio
                                                    KRA RESPONSIBILITY MATR
            Description of the relevant KRA taken              KAR      Budget     Compulsory
                      from KRA master               KRA Target type O/C KRA Y /N   KRA Y/N      Ex 1




s to be listed seperately. 2. KRAs for each scorecard (BSC) parameter
 populated in the relevant columns against that parameter. 3. The KRAs
 the KRA row under the column alloted to the concerned Executive.

s been finalised and communicated for implementation.
ITY MATRIX
                          KRA Alloted to : Initials / Name of Executive


     Ex 2   Ex 3   Ex 4      Ex 5       Ex 6       Ex 7       Ex 8        Ex 9   Ex 10
Ex 11   Ex 12
                                                                                              INFORMATION TECH
KRA ID     Function   KRA Description                                                             KRA
                                                                                                  Type



IFX00100   IFX        Completion of targeted projects/ applications within specified time           O

IFX00101   IFX        Identification/ Planning/ Feasibility study & review of targeted projects     O
IFX00102   IFX        System Analysis & Design of targeted projects                                 O
IFX00103   IFX        Coding & Testing of targeted projects                                         O
IFX00104   IFX        Master data creation                                                          O
IFX00200   IFX        Completion of targeted projects/ applications within specified time           O

IFX00201   IFX        Identification/ Planning/ Feasibility study & review of targeted projects     O
IFX00202   IFX        System Analysis & Design of targeted projects                                 O
IFX00203   IFX        Coding & Testing of targeted projects                                         O
IFX00204   IFX        Master data creation                                                          O
IFX00300   IFX        Completion of targeted projects/ applications within specified time           O

IFX00301   IFX        Identification/ Planning/ Feasibility study & review of targeted projects     O
IFX00302   IFX        System Analysis & Design of targeted projects                                 O
IFX00303   IFX        Coding & Testing of targeted projects                                         O
IFX00304   IFX        Master data creation                                                          O
IFX00400   IFX        Completion of targeted projects/ applications within specified time           O

IFX00401   IFX        Identification/ Planning/ Feasibility study & review of targeted projects     O
IFX00402   IFX        System Analysis & Design of targeted projects                                 O
IFX00403   IFX        Coding & Testing of targeted projects                                         O
IFX00404   IFX        Master data creation                                                          O
IFX00500   IFX        Completion of targeted projects/ applications within specified time           O

IFX00501   IFX        Identification/ Planning/ Feasibility study & review of targeted projects     O
IFX00502   IFX        System Analysis & Design of targeted projects                                 O
IFX00503   IFX        Coding & Testing of targeted projects                                         O
IFX00504   IFX        Master data creation                                                          O

IFX00600   IFX        Completion of adhoc requirements for system development and review            O

                      Planning/ Feasibility study & review of adhoc requirements for system
IFX00601   IFX        development                                                                   O
                      System Analysis & Design of adhoc requirements for system
IFX00602   IFX        development                                                                   O
IFX00603   IFX        Coding & Testing of adhoc requirements for system development                 O
IFX00604   IFX        Master data creation                                                          O


IFX00700   IFX        Productivity projects undertaken                                              C
IFX00701   IFX        Identification & review of targeted improvement projects                      C

IFX00702   IFX        System Analysis & Design of applications under productivity projects          C
IFX00703   IFX        Coding & Testing of applications under productivity projects                  C
IFX00800   IFX   Implementation of targeted applications                                     O

IFX00801   IFX   Planning and review for implementation of targeted applications             O
IFX00802   IFX   End user training for implementation of targeted applications               O

IFX00803   IFX   Trial run & go live for implementation of targeted applications             O
                 Conversion of legacy applications to current technology within
IFX00900   IFX   specified time                                                              C

IFX00901   IFX   Migration planning & review of conversion projects                          C
IFX00902   IFX   Integration analysis & redesign of targeted conversion projects             C
IFX00903   IFX   Coding & Testing of the targeted conversion projects                        C

IFX01000   IFX   Percent completion of targeted documentation as per standards               C
IFX01001   IFX   Planning and review for documentation of targeted applications              O
IFX01002   IFX   Issue of User Documentation for targeted applications                       O
IFX01003   IFX   System Documentation for targeted applications                              O

                 Reply to Govt. Audit queries/ Inspection report paras/ Action Taken
IFX01100   IFX   Reports etc. furnished within specified time (2 weeks)                      O


IFX01200   IFX   Reply/settlement of Internal Audit paras within specified time (4 weeks)    O
                 Timely inputs to unit/corporate finance for inter-unit re-conciliation of
IFX01300   IFX   accounts                                                                    O


IFX01400   IFX   Timely inputs to unit/corporate finance for BUDGET/ FLASH/ MIRs etc.        O
IFX01500   IFX   Review / Audit of implemented IT Systems as per schedule.                   C

IFX01600   IFX   Introduction of new technology within specified time                        C
IFX01601   IFX   Planning for new technology projects & Monitoring                           C
                 Scanning / learning & Identification of projects for introduction of new
IFX01602   IFX   technology                                                                  C
IFX01603   IFX   Execution of Pilot projects related to new technology                       C

IFX01700   IFX   Asset management of computer hardware and software                          O
                 Creation and maintenance of asset database and generation of
IFX01701   IFX   downtime reports                                                            O
                 Augmentation of IT facilities including hardware/ software/ networking
IFX01800   IFX   and other infrastructure                                                    C

IFX01801   IFX   Planning/ Budget approvals and review for augmentation of IT facilities     O
                 Preparation of Specifications & Indent generation for targeted
IFX01802   IFX   augmentation of IT facilities                                               C

IFX01803   IFX   PO / Works Contract Placement for targeted IT facilities                    O
                 Procurement and control of IT Consumables & AMC's of existing IT
IFX01900   IFX   resources                                                                   O
IFX01901   IFX   Planning/ Budget approvals and review for IT consumables                    O

IFX01902   IFX   Preparation of Specifications & Indent generation for IT consumables        C

IFX01903   IFX   PO / Works Contract Placement for IT consumables                            O
                 Management of IT facilities (Servers/Workstations/ Network equipment
IFX02000   IFX   )                                                                          O

IFX02001   IFX   Planning for Contingency and monitoring of IT facilities                   C
                 Improving complaint resolution time through better coordination with
IFX02002   IFX   maintenance staff for upkeep of IT facilities                              O

IFX02003   IFX   Reporting of problems & Generation of logs of downtime of IT facilities    O
IFX02100   IFX   Availability of Application Systems / Databases                            O
                 Planning for Contingency and monitoring of application systems and
IFX02101   IFX   databases                                                                  C
                 Improving complaint resolution time through better coordination with
IFX02102   IFX   DBA and system developer                                                   O
                 Reporting of problems & generation of log related to applications and
IFX02103   IFX   database                                                                   O
IFX02200   IFX   Improving response time to cater to user complaints                        O
                 Periodic review of complaints records and monitoring of critical
IFX02201   IFX   complaints                                                                 O

IFX02202   IFX   Recording of complaints and allocation for resolution                      O
IFX02300   IFX   Uptime of power-conditioning/ air-conditioning equipment                   O
                 Periodic review of complaints records and monitoring of critical
IFX02301   IFX   complaints related to power equipment/ air-conditioning                    O
                 Allocation and coordination for resolution of complaints related to
IFX02302   IFX   power/ air-conditioning                                                    O

IFX02303   IFX   Recording and reporting of complaints related to power/ air-conditioning   O
IFX02400   IFX   Increase in Internal Customer satisfaction score                           O
IFX02401   IFX   Planning for survey & Corrective actions                                   O
IFX02402   IFX   Analysis of internal customer survey results                               O
IFX02403   IFX   conduction of internal customer survey                                     O
IFX02500   IFX   Manpower developed in contemporary IT skill set                            C
IFX02501   IFX   Identification of requirements related to skill development                C
IFX02502   IFX   Planning of skill development programs                                     C
IFX02503   IFX   Execution of skill development plan                                        C
IFX02600   IFX   Programs conducted for user training at different levels                   O
IFX02601   IFX   Identification of user training requirements & monitoring                  O
IFX02602   IFX   Finalisation of user training program                                      O
IFX02603   IFX   Execution of user training programs                                        O
IFX02604   IFX   Support to users through Help desk                                         O

IFX02605   IFX   Effectiveness analysis of training programs                                O
IFX02700   IFX   Achieving Business excellence thru' TQM at Deptt. level                    C
IFX02701   IFX   Preparation of action plan based on Position report                        O
                 Implementation of Improvement projects identified in the Position
IFX02702   IFX   Report as per schedule                                                     C
                 Finalisation & issue of IT related policies/ strategic plans & their
IFX02800   IFX   implementation                                                             C
                 Formulation of IT related policy guide lines/ plan document & issue
IFX02801   IFX   policy document within specified time                                      C
IFX02802   IFX   Preparation of action plan for implementation of IT related policies       C
                 Implementation of action plan for IT related policies within specified
IFX02803   IFX   time.                                                                      C

IFX02900   IFX   Issue of targeted policy documents within specified time                   C
IFX02901   IFX   Issue of final Policy Documentation                                        C
IFX02902   IFX   Draft Document Preparation for IT related policies                           C
IFX02903   IFX   Study of national / international standards                                  C
                 Projects developed/completed with technology/best practices absorbed
IFX03000   IFX   from collaborators/partners                                                  C
                 Develop time bound plan & monitoring of projects related to absorption
IFX03001   IFX   of technology/ best practices of collaborator/ partner                       O
                 Project monitoring & issue of documents containing assimilated
IFX03002   IFX   knowledge of collaborator/ partner within specified time.                    C
IFX03003   IFX   Study of systems & practices of collaborator/ partner                        C

IFX03100   IFX   Identification of business area for IT related business by targetted date.   O
IFX03101   IFX   Identification of business partner for joint working                         C

IFX03102   IFX   Finalisation of MOU / JV with business partner within a specified time       O
IFX03103   IFX   Draft MOU/JV Document Preparation                                            O
IFX03200   IFX   Business generated from new IT initiatives                                   O
                 Identification of IT products for joint development and assessment of
IFX03201   IFX   market potential                                                             C
                 Issue of technical recommendations and manpower planning for joint
IFX03202   IFX   projects with business partners within specified time                        O
IFX03203   IFX   Development of targeted products                                             C
IFX03204   IFX   Marketing of targeted products                                               O
                 Finalisation of Functional scorecard by specified date
IFX03300   IFX                                                                                O
IFX03400   IFX   Increase effectiveness of Quality Circles in the deptt.                      C
IFX03500   IFX   Development of Knowledge management Portal                                   O
IFX03600   IFX   Contributing case studies etc.for Knowledge Management Portal                C
IFX03700   IFX   Completion of KM Projects as per schedule                                    C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of project
IFX03800   IFX   to be specified in the boxes provided against the KRA)                       C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of project
IFX03900   IFX   to be specified in the boxes provided against the KRA)                       C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of project
IFX04000   IFX   to be specified in the boxes provided against the KRA)                       C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of project
IFX04100   IFX   to be specified in the boxes provided against the KRA)                       C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of project
IFX04200   IFX   to be specified in the boxes provided against the KRA)                       C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of project
IFX04300   IFX   to be specified in the boxes provided against the KRA)                       C


                 Accomplishment of targets of Unit/NC/Function/Department level
IFX04400   IFX   Balance Score Card                                                           C
                 Completion of milestones for appointment of Advisory/ Consulting
IFX04500   IFX   services for IT initiatives/ Projects                                        C
                 Finalising the terms of reference and deliverables for Selection and
IFX04501   IFX   Appointment of advisor / Consultant                                          C
                 Preparation of documents and issue of tenders for appointment of
IFX04502   IFX   Consultant by specified date                                                 C
                 Finalisation of Contract and issue of appointment order for consultant
IFX04503   IFX   by specified date                                                        C
                 Building of systems for Compliance to IT Related Statuatory
IFX04600   IFX   Regulations.                                                             C
IFX04700   IFX   Completion of milestones for availing Advisory/ Consulting services.     C
                 Study and sharing of Reports on key strategic topics with interested
IFX04701   IFX   groups.                                                                  C
IFX04702   IFX   Queries raised to advisor and their closing within specified time        C
IFX04703   IFX   Organizing workshops/conferences with advisor.                           O

                 Raising Reports/Action plans based on Queries/Reports/Conferences
IFX04704   IFX   with Advisor / consultant within specified time.                         C
IFX04800   IFX   Improvement in Employee Satisfaction Score                               O
IFX04900   IFX   Increase in no. of active Quality Circles in the deptt.                  O
INFORMATION TECHNOLOGY FUNCTION KRA MASTER - 2006-07
     Unit of Measurement                                 Critical   Special   Universal Suggested Weightage for
                                                         KRA        KRA        KRA      category
                                                         (Y/N)      (Y/N)       (Y/N)        A       B      C

     %Completion with weightages                         Y          N            N         H
     S(%X*Wx) %X=%completion of project X/ Wx=
     Weightage of Project X                              Y          N            N         H
     Time Index                                          Y          N            N         M
     Time Index                                          Y          N            N         L
     Time Index                                          Y          N            N         L
     %Completion with weightages                         Y          N            N         H
     S(%X*Wx) %X=%completion of project X/ Wx=
     Weightage of Project X                              Y          N            N         H
     Time Index                                          Y          N            N         M
     Time Index                                          Y          N            N         L
     Time Index                                          Y          N            N         L
     %Completion with weightages                         Y          N            N         H
     S(%X*Wx) %X=%completion of project X/ Wx=
     Weightage of Project X                              Y          N            N         H
     Time Index                                          Y          N            N         M
     Time Index                                          Y          N            N         L
     Time Index                                          Y          N            N         L
     %Completion with weightages                         Y          N            N         H
     S(%X*Wx) %X=%completion of project X/ Wx=
     Weightage of Project X                              Y          N            N         H
     Time Index                                          Y          N            N         M
     Time Index                                          Y          N            N         L
     Time Index                                          Y          N            N         L
     %Completion with weightages                         Y          N            N         H
     S(%X*Wx) %X=%completion of project X/ Wx=
     Weightage of Project X                              Y          N            N         H
     Time Index                                          Y          N            N         M
     Time Index                                          Y          N            N         L
     Time Index                                          Y          N            N         L

     %Completion                                         Y          N            N         H
     %Completion= S(%X)/A               A=Total number
     of applications Targeted   %X= % completion of
     project X                                           Y          N            N         H
     Time Index
                                                         Y          N            N         L
     Time Index                                          Y          N            N         L
     Time Index                                          Y          N            N         L


     Total Savings                                       Y          N            N         H
     Number                                              N          N            N         H
     Time Index
                                                         N          N            N         L
     Time Index                                          N          N            N         L
%Completion with weightages                         N   N   N   H
S(%X*Wx) %X=%completion of project X Wx=
Weightage of Project X                              N   N   N   H
Time Index                                          N   N   N   L
Time Index
                                                    N   N   N   L

%Completion with weightages                         N   N   N   H
S(%X*Wx) %X=%completion of project X
Wx= Weightage of Project X                          N   N   N   H
Time Index                                          N   N   N   L
Time Index                                          N   N   N   L
(A-B)*100/A A=Total number of targeted documents
B= Number of documents not issued)                  N   N   N   M
Time Index                                          N   N   N   M
Time Index                                          N   N   N   M
Time Index                                          N   N   N   L


%                                                   Y   N   Y   M


%                                                   Y   N   Y   M
Time Index
                                                    Y   N   Y   M
Time Index

                                                    Y   N   Y   M
Time Index                                          Y   N   N   M
% completion with Weighted average of Targeted
applications                                        N   N   N   H
Time Index                                          N   N   N   H

No of projects identified                           N   N   N   M
Time Index                                          N   N   N   M
S((A-DT)/A*Wx) A=Total Hrs available DT=Down Time
WX= Weightage factor in %                           N   N   N   M

Average response Time                               N   N   N   M

%Completion with weightages                         N   N   N   H
Time Index
                                                    N   N   N   H
Time Index
                                                    N   N   N   M
Time Index
                                                    N   N   N   M

% completion with weightages                        N   N   N   H
Time Index                                          N   N   N   H
Time Index
                                                    N   N   N   M
Time Index
                                                    N   N   N   M
% Uptime with weightages                                N   N   N   H
S((A-DT)/A*Wx) A=Total Hrs available DT=Down Time
WX= Weightage factor in %                               N   N   N   H

Complaint resolution time                               N   N   N   M
Average response time = S RTx / Number of
complaints       RTx=Response Time                      N   N   N   L
% Uptime with weightages                                N   N   N   H
S((A-DT)/A*Wx) A=Total Hrs available/ DT=Down
Time/ WX= Weightage factor in %                         N   N   N   H

Complaint resolution time                               N   N   N   L
Average response Time =S RTx / Number of
complaints       RTx=Response Time                      N   N   N   L
Percent of complaints resolved with in specified time   N   N   N   H

Percent of complaints resolved with in specified time   N   N   N   H
Average response Time =S RTx / Number of
complaints       RTx=Response Time                      N   N   N   L
Percentage uptime over targeted base value              N   N   N   H

Percent of complaints resolved with in specified time   N   N   N   H

Average complaint resolution time                       N   N   N   L

Average response time                                   N   N   N   L
Score                                                   N   N   N   H
Achievement of targeted score                           N   N   N   H
Time Index                                              N   N   N   M
Time Index                                              N   N   N   M
% Completion of Targeted Training Programs              N   N   N   H
No. of days delayed from scheduled date                 N   Y   N   H
No. of days delayed from scheduled date                 N   Y   N   H
Time Index                                              N   N   N   M
Number of programs conducted.                           N   N   N   M
No. of days delayed from scheduled date                 N   Y   N   H
No. of days delayed from scheduled date                 N   Y   N   L
Time Index                                              N   N   N   L
Average response time                                   N   N   N   M

User satisfaction Score                                 N   N   N   L
TQM Score                                               Y   N   Y   H
No. of days delayed from scheduled date                 Y   Y   Y   X
No. of days delayed from scheduled date
                                                        Y   Y   Y   X
% completion with Weighted average of targeted
features implemented.                                   N   N   N   H
No. of days delayed from scheduled date
                                                        N   Y   N   H
Time Index                                              N   N   N   M
Time Index
                                                        N   N   N   H
% completion with weighted average of targeted
documents                                               N   N   N   H
Time Index                                              N   N   N   H
Time Index                                           N   N   N   H
Time Index                                           N   N   N   H
% completion with Weighted average of Targeted
projects                                             N   N   N   L
Time Index
                                                     N   N   N   H
Time Index
                                                     N   N   N   L
Time Index                                           N   N   N   L
No. of days delayed from scheduled date
                                                     N   Y   N   H
Time Index                                           N   N   N   H
Time Index
                                                     N   N   N   H
Time Index                                           N   N   N   L
Revenue earned                                       Y   N   N   H

Number of products developed during specified time   Y   N   N   H
Time Index
                                                     Y   N   N   H
Time Index                                           Y   N   N   H
Value of orders received within specified time       Y   N   N   H
No. of days delayed from scheduled date
                                                     Y   Y   N   H
Number of projects submitted by quality circles      N   N   N   M
No. of days delayed from scheduled date              Y   Y   Y   L
Number                                               N   N   Y   M
Time Index                                           Y   N   Y   X
No. of days delayed from scheduled date

                                                     N   Y   N   H
No. of days delayed from scheduled date

                                                     N   Y   N   H
No. of days delayed from scheduled date

                                                     N   Y   N   H
No. of days delayed from scheduled date

                                                     N   Y   N   H
No. of days delayed from scheduled date

                                                     N   Y   N   H
No. of days delayed from scheduled date

                                                     N   Y   N   H



Balanced Scorecard Rating (5/4/3/2/1)                Y   N   N   H
Time Index
                                                     Y   N   N   H
No. of days delayed from scheduled date
                                                     Y   Y   N   L
No. of days delayed from scheduled date
                                                     Y   Y   N   L
No. of days delayed from scheduled date
                                             Y   Y   N   L
No. of days delayed from scheduled date
                                             Y   Y   N   H
Time Index                                   Y   N   N   H

No. of Reports studied and shared.           Y   N   N   H
% of Queries closed within specified time.   Y   N   N   H
No. of Conferences/Workshops Organized.      Y   N   N   L
No. of days delayed from scheduled date

                                             Y   Y   N   H
Score                                        Y   N   Y   M
Number of new circles                                Y   M
ER - 2006-07
      Suggested Weightage for Source of Data For           KRA Remarks
      category                Measurement
           A       B      C

                  H       H    Completion certificate

                  H       L    Completion certificate
                  H       M    SRS document
                  M       H    Completion certificate
                  L       H    System log
                  H       H    Completion certificate

                  H       L    Completion certificate
                  H       M    SRS document
                  M       H    Completion certificate
                  L       H    System log
                  H       H    Completion certificate

                  H       L    Completion certificate
                  H       M    SRS document
                  M       H    Completion certificate
                  L       H    System log
                  H       H    Completion certificate

                  H       L    Completion certificate
                  H       M    SRS document
                  M       H    Completion certificate
                  L       H    System log
                  H       H    Completion certificate

                  H       L    Completion certificate
                  H       M    SRS document
                  M       H    Completion certificate
                  L       H    System log

                  H       H    Completion certificate


                  H       L    Completion certificate

                  H       M    SRS document
                  M       H    Completion certificate
                  L       H    System log

                               Completion report /
                  H       H    Vetting by finance & user
                  H       L    Completion Report

                  H       M    SRS document
                  M       H    Completion certificate
        Record / certificate by
H   H   user
        Record / certificate by
M   L   user
H   M   Training Record
        Record / certificate by
M   H   user

H   H   Completion certificate

H   L   Conversion plan
H   M   review by Appraiser
M   H   Test certificate

H   M   Documentation
H   L   Manuals issued
M   H   Documentation
L   H   Documentation
                                    Targets to be set as follows: 100% cases-L5;
        Record maintained by        95-99% cases-L4;85-94% cases-L3; 75-84%
L   L   Audit deptt.                cases-L2;<75%cases-L1
                                    Targets to be set as follows: 100% cases-L5;
        Record maintained by        95-99% cases-L4;85-94% cases-L3; 75-84%
L   L   Audit deptt.                cases-L2;<75%cases-L1
        Record maintained by
L   L   individual/ deptt.

        Record maintained by
L   L   Unit/Corp. Finance deptt.
H   H   Records                   -
        Completion certificate
H   H   and review by Appraiser
H   M   Milestone dates

M   H   Report
H   H   Completion report

H   H   Complaint log

H   H   Complaint log

H   L   Installation certificates

M   L   Installation certificates

H   M   Indent dates
        PO dates/ Works
H   M   contract date
        Stock record and AMC
H   L   dates
L   L   Approval dates

H   M   Indent dates
        PO dates/ Works
H   M   contract date
H   H   Review of logs

H   L   Daily system logs

H   H   Call sheets

M   H   Call sheets
H   H   Reporting system

H   L   Reporting system

H   M   Reporting system

M   H   Reporting system
H   H   Records

M   L   Reporting system

L   H   Reporting system
H   H   Maintenance of log

L   L   Records

H   M   Records

L   H   Records
M   L   Survey results
M   L   Survey results
H   L   Records
H   H   Records
H   H   Training Record
M   L   Records
H   L   Records
H   H   Records
M   M   Training Record
M   L   Records
H   M   Records
M   H   Records
M   H   Log
        User feedback after
H   L   training program
X   X   Quality Deptt.
M   X   Action plan document

X   M   Project report

H   H   Audit by interunit team

M   L   Policy document
H   L   Action plan document

H   H   Audit by inter unit team.

L   X   Final policy document
L   X   Milestone dates
L   X   Milestone dates
L   X   Milestone dates

M   M   Completion certificates

M   L   Project plan document

H   M   Documents issued
M   H   Plan document

M   L   Plan document
M   L   Plan document

M   L   Signing of MOU / JV
M   H   Draft document
M   L   EVA calculations

M   M   Documentation

H   H   Plan document
H   H   Product Release
M   L   Actual orders
        Record maintained by
M   L   Unit Head/Unit P&D
M   M   Unit QA/QC
M   H
M   M
M   H   Project report


H   H   Project report


H   H   Project report


H   H   Project report


H   H   Project report


H   H   Project report


H   H   Project report

        Rating declared at year   This KRA will be taken by Head of Unit
        end by Corporate / Unit   /Function / Department , if covered under MAP,
H   X   Management                and can be assigned a weightage upto 100%

M   L   Records                   -

M   H   Records                   -

M   H   Records                   -
M   H   Records         -

M   M   Records         -
M   M   Records         -

M   L   Records         -
M   M   Records         -
L   L   Records         -


M   M   Records         -
X   X   Survey Report
X   X   Unit QA/QC
                          CENTRAL DESPATCH CELL FUNCTION KRA MAS
                                                                                  Critical Special
                                                         KRA          Unit of
  KRA ID   Function          KRA Description                                       KRA      KRA
                                                         Type       Measurement
                                                                                   (Y/N)    (Y/N)

                      Packaging cost/ shop turnover
CDC00100    CDC                                           O     % Reduction          Y       N
                      to be kept within limits




                      Planning/ indenting & co-
CDC00101    CDC                                           O     Number               Y       N
                      ordination for packing materials




                      % Reduction in the average
CDC00102    CDC                                           O     %                    Y       N
                      packing box providing period



                      Increase in Cost saving through
                      contract for recovery of wood/
CDC00103    CDC                                           O     % increase           Y       N
                      GI sheet etc. from used boxes
                      & packing.


                      Packaging materials cost as %
CDC00104    CDC       of turnover to be kept within       O     %                    Y       N
                      limits


                                                                Time Index


CDC00105    CDC       Provide wooden tooling              O                          N       N



                      Organise annual packing/
                      loading / unloading works                  Index (Refer
CDC00106    CDC                                           O                          N       N
                      cantract in time at competitive           remarks column)
                      rates
                                                                Time Index
                      Timely availability of packing
CDC00107    CDC                                           O                          N       N
                      and transport fixtures drawings
CDC00108   CDC   packing within specified time       O   % nonconformility   N   N




                 Transportation cost/ shop
CDC00200   CDC                                       O   % Reduction         Y   N
                 turnover to be kept within limits



                 Transportation cost to be kept
CDC00201   CDC                                       O   Rs in Lakhs         Y   N
                 within limits.


                 Contract review of ODC &                 Index (Refer
CDC00202   CDC                                       O                       Y   N
                 heavy consignment as per DWI            remarks column)


                 Ensure placement of vehicle of
                                                          Index (Refer
CDC00203   CDC   suitable capacity & proper          O                       Y   N
                                                         remarks column)
                 quality


                 % of vehicles placed within
CDC00204   CDC                                       O   %                   Y   N
                 specified time of requisition


                 Obtaining ODC sanction from             Index (Refer
CDC00205   CDC                                       O                       N   N
                 railways in time                        Remarks column)


                                                          Index (Refer
CDC00206   CDC   Placement of wagon for loading      O                       N   N
                                                         remarks column)


                 Periodic review &
                 implementation of transporter            Index (Refer
CDC00207   CDC                                       O                       Y   N
                 performance rating through              remarks column)
                 computerization

                 Freight bill receipts/ Frieght
                 confirmation letter( to pay
                                                          Index (Refer
CDC00208   CDC   consignments)/ verification and     O                       N   N
                                                         remarks column)
                 timely forwarding to finance
                 dept for release of payment
                 % of transportation rate
CDC00209   CDC   contracts awarded within            O   %                   Y   N
                 specified time
                 Cost savings through
CDC00210   CDC   competitive transportation          O   Index               Y   N
                 contract rates.
                 Meeting despatch target of the         Index (Refer
CDC00300   CDC                                     O                     Y   N
                 unit                                  remarks column)



                 % Reduction in No. of days of
CDC00301   CDC                                     O   %                 Y   N
                 dispatchable inventory
                                                       Time Index
                 Timely dispatch of items for
CDC00302   CDC                                     O                     Y   N
                 contract closing projects



                 Maximizing dispatches by
CDC00303   CDC                                     O   %                 N   N
                 railway wagon




                 Keeping the loco in running           Index (Refer
CDC00304   CDC                                     O                     Y   N
                 condition                             Remarks column)



                 Despatch completion of 100%
CDC00305   CDC                                     O   Time Index        Y   N
                 projects for delivery at site.



                 % Achievement of delivery vis-
CDC00306   CDC                                     O   %                 Y   N
                 à-vis norm for delivery at site




                 Uptime availability of special        Index (Refer
CDC00307   CDC                                     O                     Y   N
                 wagons                                Remarks column)



                 % Reduction in demurrages
CDC00308   CDC                                     O   %                 N   N
                 paid to railways


                 % Reduction in No. of
CDC00309   CDC                                     O   %                 Y   N
                 complaints as per DWI
                 Maximum receipt of inwards           Index (Refer
CDC00310   CDC                                    O                      N   N
                 goods by wagon/rail tankers          Remarks column)

                 Document preparation
CDC00311   CDC                                    O   %                  N   N
                 connected with Despatches
                 No. of technology initiatives
CDC00400   CDC   undertaken to reduce cost or     C   Number             Y   N
                 improve services
                 Development/ maintenance &
                 use of computerized
CDC00401   CDC                                    C   %                  Y   N
                 transporters    performance
                 evaluation system.
                                                      Time Index
                 % Of IT application developed
CDC00402   CDC   within the specified targeted    C                      N   N
                 time



                 % Of new IT systems
CDC00403   CDC                                    C   %                  N   N
                 developed put to use




                 Saving accrued through various
CDC00404   CDC                                    O   Rs in Lakhs        N   N
                 improvement projects




                 Development /maintenance of           Index (Refer
CDC00405   CDC                                    O                      N   N
                 home page for CDC                    remarks column)


                 No. of accepted suggestions
CDC00406   CDC                                    C   Number             N   N
                 implemented
                 Implementation of 5S in the
CDC00407   CDC                                    O   Number             N   N
                 Deptt.
                 % improvement in average             % improvement in
CDC00500   CDC   competency score of              C   man days of        N   N
                 employee as identified n MAP         training
                 Training needs plan
CDC00501   CDC                                    C   man days           N   N
                 implemented
                 Ensure nil show cause notices
CDC00600   CDC   from jurisdictional excise       O   Number             Y   N
                 authorities
                 Reduction in pending disputed
                 cases by follow up &
CDC00601   CDC                                    O   %                  N   N
                 persuasion including
                 adjudication cases.
                 100% Availing of CENVAT
CDC00602   CDC                                       O   %                Y   N
                 credit on input & capital goods


                 % Reduction of debit of duty for
                 sub-contracting jobs-materials
CDC00603   CDC                                       O   %                Y   N
                 outstanding for more then 180
                 days.
                 Ensure 100% liquidation of duty
                 debits in physical exports and
CDC00604   CDC                                       O   %                Y   N
                 stock transfer with in prescribed
                 time limits
                 Timely filing of periodical
CDC00605   CDC                                       O   Number           N   N
                 returns / MIRs
                 Excise sealing and
CDC00606   CDC   documentation of export             O   No. of days      Y   N
                 consignments
                 Finalisation of Provisional
CDC00607   CDC                                       O   %                Y   N
                 Assessments
                 Ensure smooth running of
CDC00700   CDC                                       O   %                Y   N
                 internal transport function


                 % Improvement on internal
CDC00701   CDC                                       O   %                Y   N
                 customer satisfaction




                 % Reduction in break down
CDC00702   CDC                                       O   %                N   N
                 time of vehicles



CDC00703   CDC   Reduction in fuel & lub oil cost    O   Rs in Lakhs      N   N
                 Maintenance cost reduction/
CDC00704   CDC                                       O   Rs in Lakhs      N   N
                 optimisation
                 Reply to Govt. Audit queries/
                 Inspection report paras/ Action
CDC00800   CDC                                       O   %                Y   N
                 Taken Reports etc. furnished
                 within specified time (2 weeks)

                 Reply/settlement of Internal
CDC00900   CDC   Audit paras within specified        O   %                Y   N
                 time (4 weeks)
                 Timely inputs to unit/corporate         No. of days
CDC01000   CDC   finance for inter-unit re-          O   delayed from     Y   Y
                 conciliationof accounts                 scheduled date
                 Timely inputs to unit/corporate       No. of days
CDC01100   CDC   finance for                       O   delayed from        Y   Y
                 BUDGET/FLASH/MIRs etc.                scheduled date
                                                       No. of days
                 Finalisation of Functional
CDC01200   CDC                                     O   delayed from        Y   Y
                 scorecard by specified date
                                                       scheduled date
                 Improvement in Employee
CDC01300   CDC                                     O   Score               Y   N
                 Satisfaction Score
                 Implementation of                     Time Index
                 Improvement projects identified
CDC01301   CDC                                     O                       Y   N
                 in the Position Report as per
                 schedule
                 Increase in no. of active             Number of circles
CDC01400   CDC                                     O                       N   N
                 Quality Circles in the deptt.         in the deptt.
                 Achieving Business excellence
CDC01500   CDC                                     C   TQM Score           Y   N
                 thru' TQM at Deptt. level
                                                       No. of days
                 Preparation of action plan
CDC01501   CDC                                     O   delayed from        Y   Y
                 based on Position report
                                                       scheduled date
                 Implementation of                     Time Index
                 Improvement projects identified
CDC01502   CDC                                     C                       Y   N
                 in the Position Report as per
                 schedule
                                                       No. of days
                 Development of Knowledge
CDC01600   CDC                                     O   delayed from        Y   Y
                 management Portal
                                                       scheduled date
                 Contributing case studies
CDC01700   CDC   etc.for Knowledge                 C   Number              N   N
                 Management Portal
                 Completion of KM Projects as          Time Index
CDC01800   CDC                                     C                       Y   N
                 per schedule
                 Implementation of Special             No. of days
                 Improvement Projects taken            delayed from
                 under IMPRESS as per                  scheduled date
CDC01900   CDC   schedule (Registration No. &      C                       N   Y
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
                 Implementation of Special             No. of days
                 Improvement Projects taken            delayed from
                 under IMPRESS as per                  scheduled date
CDC02000   CDC   schedule (Registration No. &      C                       N   Y
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
                 Implementation of Special             No. of days
                 Improvement Projects taken            delayed from
                 under IMPRESS as per                  scheduled date
CDC02100   CDC   schedule (Registration No. &      C                      N   Y
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
                 Implementation of Special             No. of days
                 Improvement Projects taken            delayed from
                 under IMPRESS as per                  scheduled date
CDC02200   CDC   schedule (Registration No. &      C                      N   Y
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
                 Implementation of Special             No. of days
                 Improvement Projects taken            delayed from
                 under IMPRESS as per                  scheduled date
CDC02300   CDC   schedule (Registration No. &      C                      N   Y
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
                 Implementation of Special             No. of days
                 Improvement Projects taken            delayed from
                 under IMPRESS as per                  scheduled date
CDC02400   CDC   schedule (Registration No. &      C                      N   Y
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
                 Settlement of NCRs of ISO
CDC02500   CDC                                     O   % of total         N   N
                 9001/ OHSAS/ ISO 14000 etc.
                 Settlement of NCRs of ISO
CDC02501   CDC                                     O   % of total         N   N
                 9001
CDC02502   CDC   Settlement of NCRs of OHSAS       O   % of total         N   N
                 Settlement of NCRs of ISO
CDC02503   CDC                                     O   % of total         N   N
                 14000
                 Accomplishment of targets of          Balanced
CDC02600   CDC   Unit/NC/Function/Department       C   Scorecard Rating   Y   N
                 level Balance Score Card              (5/4/3/2/1)

                 NUMBER OF DAYS FOR
                                                       NUMBER OF
CDC02700   CDC   SEALING OF EXPORT                 O                      N   N
                                                       DAYS
                 CONSIGNMENTS
                 NUMBER OF DAYS DELAY IN
                                                       NUMBER OF
CDC02800   CDC   CONSIGNMENTS DUE TO               O                      N   N
                                                       DAYS
                 EXCISE ISSUES
CTION KRA MASTER - 2006-07 (previously TFX)
       Universal     Suggested Weightage for
                                                Source of Data For
        KRA        category                                                        KRA Remarks
                                                  Measurement
         (Y/N)          A       B      C
                                                                        X=Packing Cost /Shop turn-over;
                                               Departmental                    Reduction in % = {(X2-
           N        H      X           X       Revenue Expense          X1)*100}/X1;
                                               record available on-line X1 = last year ratio;
                                                                             X2 = current year ratio
                                                                        No of emergency PIs acceptable in a
                                                                        year
           N        X      X          M        Departmental Records
                                                                              L5   L4   L3    L2 L1
                                                                                             0   2  3
                                                                       6     12
                                                                       X2 - X1 X 100

                                                                       X
                                               Packing Demand                                  X2 average
           N        X      X          M
                                               Record               box providing period fo current year
                                                                                                      x1=
                                                                      average box provding period of last
                                                                                      year
                                                                    {(X2 - X1) * 100}/X1
                                                                           X1- last year saving
           N        X      M           X       Departmental Records
                                                                                              X2- current
                                                                    year saving
                                                                    {(X2 - X1) * 100}/X1
                                                                           X1- last year cost per Crore
           N        X      H           X       Departmental Records values of dispatches
                                                                                        X2- current year
                                                                    cost per Crore values of dispatches
                                                                      Ia = (Nos) Provided /Demanded
                                                                         Ib = (No. of days);
                                               Monthly Production     Required/Provided
           N        X      X          M
                                               Programme                    L5    L4     L3 L2     L1
                                                                                          1.0   0.9 0. 8
                                                                       0.7 0.6
                                                                      Actual / Planned
                                                                            L5    L4    L3    L2   L1
           N        X      H           X       Departmental records
                                                                                    1.04 1.05 1.06 1.07
                                                                      1.08
                                                                      L5     L4    L3    L2  L1
           N        X      X          M        Departmental Records
                                                                               0     0.8 0.6   0.4      0.2
                                     % of packing delayed beyond
                                     departmental specified norm
N   X   X   M   Departmental Records
                                           L5 L4 L3 L4 L1
                                                   10 8 7 6                5
                                      X= Freight payment /Shop turn-over
                                      Reduction in % = {(X2-X1)*100} / X1
N   H   X   X   Departmental Records             X1 = last year ratio;
                                                            X2 = current
                                      year ratio
                                      Transportation cost per Rs Crore
                computed on last year value of dispatch. Best of last year
N   X   H   X
                record                ratio and budgetted ratio to be taken
                                      as L3.
                                      No. Reviewed /No.Planned
                                           L5 L4 L3          L2     L1
N   X   M   X   Despatch Programme
                                                        1.0 0.98 0.97
                                      0.96 0.95
                                        Supplies made / Supplies committed
                                                                    L5
N   X   X   H   Vehicle Demand
                                        L4 L3 L2 L1
                                         1.0 0.9 0.8 0.7 0.6
                                     {[( VD-VP)*100]/ VD}/12
                                         VD= vehicles demanded
N   X   X   M   Departmental Records
                                         VP= vehicles placed
                                     Monthly percentage
                                     No Obtained/ No Applied
                ODC Sanction request      L5    L4     L3    L2  L1
N   X   X   L
                record                            1.0     0.9 0.8 0.7
                                     0.6
                                        No. placed/No. planned
N   X   X   M   Demand Register          L5    L4 L3 L2 L1
                                                  1.0    0.9 0.8 0.7 0.6
                                        Index= No of reviewed / No of
                                        planned
N   X   H   X   Review Records                       L5 L4          L3    L2
                                        L1                        1.0 0.99
                                        0.98 0.97 0.96
                                        Index = (Total bills processed with
                                        intime/ Total no of bills received)
N   X   X   M   Freight Bill Register
                                             L5   L4      L3      L2 L1
                                                           1.0    0.99 0.98
                                        0.97 0.96

N   H   H   H   Departmental Plan


                                        L5    L4    L3   L2   L1
N   X   H   X   Contracts Record
                                                1.04 1.05 1.06 1.07 1.08
                                        Despatch Value / Cleared despatch
                                        value
                                                     L5 0.98 L4 0.96 L3
N   H   H   H   Unit despatch target    0.94 L2 0.92 L1 0.90              ?
                                        monthly index ÷ 12    To start with
                                        this should be monthly (12) to be
                                        improved to weekly (52).
                Warehouse Inventory
N   H   H   H
                Register
                                       Ia x Ib where Ia = No. of projects
                                       completed/No. of projects planned.
N   X   M   X   Annual Plan Record
                                       And Ib = No. of days of delay/No. of
                                       total delays.
                                       {(X2-X1)*100 }/ X1
                                          X1= MT dispatched last year
                Departmental Action
N   X   M   X                              X2= MT dispatched in current
                Plan
                                       year. (Based on economic
                                       consideration)
                                       No of days available/ No of days
                                       planned
                                              L5     L4     L3       L2
N   X   X   H   Failure Reports Record
                                       L1            1.0 0.98        0.97
                                       0.96 0.95 (Considering
                                       maintenance schedule)
                                        L5    L4 L3 L2     L1
N   M   X   X   Annual Plan Record
                                               1.0 0.9 0.8 0.7         0.6
                                        Index = {( X1 - X2) * 100} / X1 where
                                                          X1- Total No. of
                                        LR/RR &                    X2-Total
                Contract clauses and
N   H   M   H                           No. of LR/RR payment with
                Freight Bill Register
                                        penalty/demurrage
                                            L5 100 L4 98 L3 96 L2 94
                                         L1 92
                                        No. of periodic overhaul completed /
                                        No. of periodic overhaul planned
                WEX Maintenance                                          L5
N   X   X   M
                Schedule                   L4 L3 L2          L1
                                                     1.0    0.8 0.7 0.6
                                        0.5
                                        {(X2-X1)* 100} / X1
N   X   M   X   Departmental Data           X1= last year payment.
                                           X2= current year payment.
                                        Index = {(X2 - X1)*100} / X1
                                            L5 L4       L3 L2 L1
N   X   H   X   Complaint Register
                                                             1.0 0.9     0.8
                                         0.7 0.6
                                       Index = MT Achieved / MT Planned
N   H   H   M   Departmental Plan                      L5 1.0 L4 0.9
                                       L3 0.8 L2 0.7 L1 0.6
                                     No. of documents prepared against
N   X   X   M   Departmental records
                                     GRs in a day
                                     Number;
N   M   X   X   PIP/QIP Action plans         Minimum target 0.5 per
                                     executives
                                     {( X2 - X1 )* 100} / X1
                                                      X1 =No. of evaluation
N   X   H   X   Departmental Plan
                                     planned               X2 - No. of
                                     evaluation done
                                     Application developed / Application
                                     development planned
N   H   M   H   Departmental Plan                                     L5
                                     1.0 L4 0.9 L3 0.8 L2 0.7
                                     L1 0.6
                                     (No of put to use / Total no of
                                     development) * 100
N   X   M   X   Departmental Records          L5      L4 L3 L2          L1
                                                             100    90
                                     80 70        60
                                       In Rs Lakhs; At least 1 improvement
                                       projects per executive. Timely
                                       completion in No. of months delay
N   X   X   M   Productivity Figures
                                                       L5 L4 L3 L2
                                       L1                         0    1
                                       2     3    4

                                       Index = No of times updated / No of
                                       time planned
N   H   H   M   Departmental Plan                 L5 1.0 L4 0.9 L3 0.8
                                       L2 0.7 L1 0.6           Generally
                                       every month to be updated.

N   X   M   X   Departmental Records Number

N   X   M   X   Departmental Records Nos. completed
                                                 X2 - X1 X 100
N   H   X   X   Departmental Plan
                                                                            X2
N   X   M   X   Departmental Plan

                                       L5   L4   L3       L2       L1
N   H   X   X   Departmental Records
                                                      0        1        2   3    4


N   H   M   H   Departmental Records
                                       (No availed / Total No ) * 100
                                                                            L5
N   X   X   M   Departmental Records
                                          L4 L3 L2 L1
                                          100 99 98 97            96


N   X   X   M   Departmental Records


                                     (No of cases liquidated / Total no of
                                     cases) * 100
N   X   X   M   Departmental Records          L5     L4    L3 L2 L1
                                                            100 99
                                     98 97 96
N   X   X   M   Departmental Records No. of defaults
                                       L5    L4    L3       L2   L1
N   X   X   M   Departmental Records                    1        2     3    4
                                         5
                                       L5    L4    L3       L2   L1
N   X   X   M   Departmental Records
                                                  100       90    80   70   60

N   M   X   X   Departmental Records Vehicles provided/vehicles demanded
                                       {( X2 - X1) * 100}/ X1
                                                  X1 = last year %
N   X   H   X   Survey Report                           X2 - current year %
                                                         (model survey
                                       format is appended)
                                       {(X2 - X1 ) * 100 } / X1
                                                  X1 - Last years figure;
                WEX Maintenance                           X2 - Current Year
N   X   X   M
                Records                Figure                   L5 L4
                                       L3     L2 L1
                                        2.0 1.5 1.0 0.5         0

N   X   X   M   Departmental Records Rs. Lakhs saved

N   X   X   M   Departmental Records Rs. Lakhs saved

                                       Targets to be set as follows: 100%
                Record maintained by   cases-L5; 95-99% cases-L4;85-94%
Y   M   L   L
                Audit deptt.           cases-L3; 75-84% cases-
                                       L2;<75%cases-L1
                                       Targets to be set as follows: 100%
                Record maintained by   cases-L5; 95-99% cases-L4;85-94%
Y   M   L   L
                Audit deptt.           cases-L3; 75-84% cases-
                                       L2;<75%cases-L1
                Record maintained by
Y   M   L   L
                individual/ deptt.
                Record maintained by
Y   M   L   L   Unit/Corp. Finance
                deptt.
                Record maintained by
Y   H   M   L
                Unit Head/Unit P&D
                                       Questionnaire developed by CQA to
Y   M   X   X   Survey Report
                                       be adopted .


Y   X   M   M   Project report


Y   M   X   X   Unit QA/QC


Y   H   X   X   Quality Deptt.


Y   X   M   X   Action plan document



Y   X   X   M   Project report



Y   L   M   H


Y   M   M   M


Y   X   M   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report
N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report




N   M   X   X   Departmental Records No. of NCRs settled/Total NCRsX100


N   X   M   X   Departmental Records No. of NCRs settled/Total NCRsX101

N   X   M   X   Departmental Records No. of NCRs settled/Total NCRsX102

N   X   M   X   Departmental Records No. of NCRs settled/Total NCRsX103
                                      This KRA will be taken by Head of
                Rating declared at
                                      Unit /Function / Department , if
N   H   H   X   year end by Corporate
                                      covered under MAP, and can be
                / Unit Management
                                      assigned a weightage upto 100%

N   H   H   H   ARE-1/ INVOICE



N   H   H   H   INVOICE/OBD
                    f
                                                            GENERAL MANAGEMENT FUNCTION
KRA ID     Function KRA Description                        KRA    Unit of Measurement
                                                           TYPE


GMX00100 GMX        Achieving the parameters as laid       C      Balanced Scorecard Rating
                    down in Balance Score Card                    (5/4/3/2/1)


GMX00200 GMX        Improvement in Internal Customer       O      ICPS (Internal Customer Perception
                    satisfaction score                            Survey) Score
GMX00300 GMX        To carry out special assignments       C      No. of days delayed from scheduled
                    within specified time                         date

GMX00400 GMX        Number of new initiatives              O      No. of days delayed from scheduled
                    conceptualised/ implemented                   date
                    within specified time
GMX00500 GMX        Improving response to customers        O      ICPS (Internal Customer Perception
                    & top management queries                      Survey) Score

GMX00501 GMX        Develop system within specified        C      No. of days delayed from scheduled
                    time to ensure quick response to              date
                    queries
GMX00600   GMX      Effective Office Management            O      Appraisers feed back
GMX00601   GMX      Maintaining Office records             O      Appraisers feed back
GMX00602   GMX      Administrative support                 O      Appraisers feed back
GMX00603   GMX      Planning and execution of special      C      Appraisers feed back
                    assignments
GMX00604 GMX        Maximising usage of office             O      Appraisers feed back
                    automation
GMX00700 GMX        Scanning & dissemination of            C      No. of reports
                    information related to business
                    environment including reporting to
                    top management
GMX00800 GMX        Co-ordination with various             O      Time Index
                    agencies to ensure on time
                    availability of materials & inputs
                    required
GMX00900 GMX        Provide support to top                 O      Appraisers feed back
                    management on policy matters on
                    new initiatives
GMX01000 GMX        Implementation of Computerised         C      Appraisers feed back
                    mail management system
GMX01100 GMX        Timely compilation of revenue          O      No. of days delayed from scheduled
                    budget for approval by Board                  date
GMX01101 GMX         Timely identification of issues for   O      No. of days delayed from scheduled
                    Directors/Budget discussions                  date
GMX01102 GMX        Timely consolidation of Unit budget    O      No. of days delayed from scheduled
                                                                  date
GMX01103 GMX        Final presentation in MCM              O      No. of days delayed from scheduled
                                                                  date
GMX01200 GMX   Timely submission of physical/          O   Time Index
               financial turnover reports
GMX01300 GMX   Timely submission of Agenda             O   Time Index
               papers for MCM
GMX01400 GMX   Finalisation of Balanced Score          O   No. of days delayed from scheduled
               Card (BSC) within specified time.           date
GMX01401 GMX   Follow-up for timely receipt of         O   No. of days delayed from scheduled
               calculations on BSC from units              date
GMX01402 GMX   Evaluation and submission of final      O   No. of days delayed from scheduled
               calculation to top management for           date
               approval in JCM
GMX01500 GMX   Timely compilation and analysis         O   No. of days delayed from scheduled
               before submission of flash results          date
               to Board
GMX01600 GMX   Physical assessment/ through            C   Time Index
               visits/ of status of manufacturing
               for identifying constraints/ critical
               issues for achieving year end
               budget
GMX01601 GMX   Designing a system within               C   No. of days delayed from scheduled
               specified time for assessing visit          date
               effectiveness
GMX01602 GMX   Evaluation of each visit           O        As per format
GMX01700 GMX   Timely organising half yearly      O        No. of days delayed from scheduled
               review of operation for assessment          date
               of year end turnover
GMX01701 GMX   Finalisation of schedule           O        No. of days delayed from scheduled
                                                           date
GMX01702 GMX   Submission of agenda paper with         O   No. of days delayed from scheduled
               issues and issue of minutes                 date
GMX01703 GMX   Assessment of year end turnover         C   %age Variance over LE
GMX01800 GMX   Timely submission of reports to         O   Time Index
               Board/ Govt.
GMX01900 GMX   Designing and implementation of a       C   No. of days delayed from scheduled
               system for hosting MC/MIR                   date
               information through web
GMX02000 GMX   FORMULATION OF ANNUAL                   O   No. of days delayed from scheduled
               PLAN FOR SUBMISSION TO                      date
               GOVT. FOR THEIR APPROVAL
               WITHIN SPECIFIED SCHEDULE
GMX02100 GMX   TIMELY COMPLETION OF                    O   No. of days delayed from scheduled
               ANNUAL PLAN                                 date
GMX02101 GMX   EVOLVE CORPORATE GUIDE-                 O   No. of days delayed from scheduled
               LINES BY SCHEDULED DATE                     date
               SPECIFYING THRUST AREAS
               FOR INVESTMENT
GMX02102 GMX   SUBMISSION OF ANNUAL PLAN     O   Time Index
               BY UNITS/ ORGANISE CAPITAL
               BUDGET DISCUSSIONS WITH
               CORPORATE TEAM /
               PRESENTATION TO
               DIRECTORS AS PER PLAN.

GMX02103 GMX   TIMELY COLLECTION OF DATA O       No. of days delayed from scheduled
               & RECOMMENDATION OF               date
               VARIOUS CORP. AGENCIES
GMX02104 GMX   ANNUAL PLAN CONSOLIDATION O       No. of days delayed from scheduled
               & SUBMISSION. APPROVAL OF         date
               CMD / BOARD WITHIN
               SPECIFIED TIME

GMX02105 GMX   COMMUNICATION TO UNITS        O   No. of days delayed from scheduled
               WITHIN SPECIFIED TIME             date
GMX02200 GMX   APPRAISAL & APPROVAL OF       O   Time Index
               CAPITAL INVESTMENT
               PROPOSALS >5 CRORES/
               IDENTIFIED IN ANNUAL PLAN
GMX02201 GMX   INITIATION OF INTERACTION     O   Time Index
               WITH UNITS IN FREEZING
               FACILITIES/ BROAD
               SPECIFICATIONS & FINALISING
               PROPOSALS (>5 CRORES)

GMX02202 GMX   APPRAISAL & OBSERVATIONS   O      Time Index
               ON DRAFT PROPOSALS (>5
               CRORES)
GMX02203 GMX   RECEIPT OF FINAL PROPOSALS O      Time Index
               (>5 CRORES) AS PER CAPITAL
               BUDGET MANUAL AND
               PROCESSING FOR APPROVAL
               BY CMD / BOARD

GMX02204 GMX   COORDINATE FOR TIMELY         O   Time Index
               COMPLETION OF APPROVED
               CAPITAL SCHEMES / ITEMS
GMX02300 GMX   APPRAISAL & APPROVAL          O   Time Index
               CAPITAL INVESTMENT
               PROPOSALS <5 CRORES/
               IDENTIFIED IN ANNUAL PLAN
GMX02301 GMX   APPRAISAL & OBSERVATIONS      O   Time Index
               ON DRAFT PROPOSALS (<5
               CRORES)
GMX02302 GMX   RECEIPT OF FINAL PROPOSALS    O   Time Index
               (<5 CRORES) AS PER CAPITAL
               BUDGET MANUAL AND
               PROCESSING FOR APPROVAL
               BY CMD & COMMUNICATION TO
               UNITS
GMX02400 GMX   TIMELY FINALISATION OF             O   No. of days delayed from scheduled
               FACILITIES FOR FORMULATION             date
               & APPROVAL OF
               RECONDITIONING &
               RETROFITTING BUDGET OF
               UNITS
GMX02500 GMX   FOLLOW-UP FOR TIMELY               O   Time Index
               COMPLETION OF AGREED
               MILESTONES FOR MOU
               SCHEMES
GMX02600 GMX   Monitoring physical / financial    O   Time Index
               progress of implementation of
               Capital Schemes & status
               reporting to MCM/ Board/ Govt.
GMX02700 GMX   Timely compilation & analysis of   O   Time Index
               Annual Flash & actual results on
               Capital Investment before
               submitting to Management / Board

GMX02800 GMX   Technology Scanning &              C   Time Index
               dissemination. Organise /
               preparation of presentations.
GMX02900 GMX   To carry out special assignments   C   Time Index
               within specified time-3rd repeat

GMX03000 GMX   To carry out special assignments   C   Time Index
               within specified time-4th repeat

GMX03100 GMX   ON RECONDITIONING OF P&M;          O   Time Index
               TIMELY RECEIPT OF MIR /
               CONSOLIDATION. PROGRESS /
               STATUS REPORTING TO MCM

GMX03200 GMX   OPTIMUM UTILISATION OF             O   Time Index
               CRITICAL MACHINE TOOLS
GMX03201 GMX   TIMELY RECEIPT OF MIR/      O          Time Index
               CONSOLIDATION/ DOWNTIME
               ANALYSIS & REPORTING TO
               MCM
GMX03202 GMX   IDENTIFY MACHINES HAVING    O          Time Index
               UTILISATION <50%/ REPORTING
               IN MCM FOR DISCUSSIONS ON
               INTER UNIT LOAD SHARING

GMX03203 GMX   UPDATION OF DIRECTORY OF           O   No. of days delayed from scheduled
               CNC MACHINES IN BHEL                   date
               WITHIN SPECIFIED TIME
GMX03300 GMX   TIMELY APPROVAL FOR                   O   No. of days delayed from scheduled
               DISPOSAL OF SURPLUS ITEMS                 date
               OF P&M AFTER EXPLORING
               THEIR ALTERNATE USE IN
               BHEL / PSUs

GMX03400 GMX   IMPLEMENTATION OF OEE ON              C   Time Index
               CRITICAL MACHINES
GMX03401 GMX   CREATING AWARENES IN                  O   Time Index
               UNITS THRU' WORKSHOPS
GMX03402 GMX   IDENTIFICATION OF MACHINES            O   Time Index
               & EVOLVING METHODOLOGY
               FOR IMPLEMENTATION

GMX03403 GMX   ENSURE IMPLEMENTATION BY              O   Time Index
               UNITS
GMX03500 GMX   ORGANISE INTER UNIT MEET              C   No. of days delayed from scheduled
               ON MANUFACTURING                          date
               TECHNOLOGY FOR
               EXPERIENCE SHARING BY
               SPECIFIED DATE
GMX03600 GMX   Reply to Govt. Audit queries/         O   %
               Inspection report paras/ Action
               Taken Reports etc. furnished
               within specified time (2 weeks)
GMX03700 GMX   Reply/settlement of Internal Audit    O   %
               paras within specified time (4
               weeks)
GMX03800 GMX   Timely inputs to unit/corporate       O   Time Index
               finance for inter-unit re-
               conciliationof accounts
GMX03900 GMX   Timely inputs to unit/corporate       O   Time Index
               finance for BUDGET/FLASH/MIRs
               etc.
GMX04000 GMX   Finalisation of Functional            O   No. of days delayed from scheduled
               scorecard by specified date               date

GMX04100 GMX   Improvement in Employee               O   Score
               Satisfaction Score
GMX04101 GMX   Implementation of Improvement         O   Time Index
               projects identified in the Position
               Report as per schedule
GMX04200 GMX   Increase in no. of active Quality     O   Number of new circles
               Circles in the deptt.
GMX04300 GMX   Achieving Business excellence         C   TQM Score
               thru' TQM at Deptt. level
GMX04301 GMX   Preparation of action plan based      O   No. of days delayed from scheduled
               on Position report                        date
GMX04302 GMX   Implementation of Improvement         C   Time Index
               projects identified in the Position
               Report as per schedule
GMX04400 GMX   Development of Knowledge               C   No. of days delayed from scheduled
               management Portal                          date
GMX04500 GMX   Contributing case studies etc.for      C   Number
               Knowledge Management Portal
GMX04600 GMX   Completion of KM Projects as per       C   Time Index
               schedule
GMX04700 GMX   Implementation of Special              C   No. of days delayed from scheduled
               Improvement Projects taken under           date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the
               boxes provided against the KRA)

GMX04800 GMX   Implementation of Special            C     No. of days delayed from scheduled
               Improvement Projects taken under           date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the
               boxes provided against the KRA)

GMX04900 GMX   Implementation of Special            C     No. of days delayed from scheduled
               Improvement Projects taken under           date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the
               boxes provided against the KRA)

GMX05000 GMX   Implementation of Special            C     No. of days delayed from scheduled
               Improvement Projects taken under           date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the
               boxes provided against the KRA)

GMX05100 GMX   Implementation of Special            C     No. of days delayed from scheduled
               Improvement Projects taken under           date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the
               boxes provided against the KRA)

GMX05200 GMX   Implementation of Special            C     No. of days delayed from scheduled
               Improvement Projects taken under           date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the
               boxes provided against the KRA)

GMX05300 GMX   Review and Finalisation of Unit/       O   Time Index
               functional Balanced scorecards
GMX05301 GMX   Finalisation of Unit level Balanced O      Time Index
               scorecards in consultation with the
               Corporate functions and Business
               sectors by a specified date

GMX05302 GMX   Finalisation of Balanced             O     Time Index
               scorecards of Corporate functions/
               Unit NC's/Functions/ departments
               in line with Strategy map by a
               specified date
GMX05303 GMX   Finalisation of Calculation of       O     No. of days delayed from scheduled
               Stretch in the Unit/ NC/ functional/       date
               departmental Scorecards by
               specified date.
GMX05400 GMX   Development and implementation C           No. of days delayed from scheduled
               of R&D Management System                   date

GMX05500 GMX   Development of system for              C   No. of days delayed from scheduled
               interaction with academic and              date
               research institutions
GMX05600 GMX   Timely evaluation of excel award       O   No. of days delayed from scheduled
               proposals.                                 date
GMX05700 GMX   Formulation and finalisation of        O   No. of days delayed from scheduled
               MOU Criterion related to                   date
               engineering and R&D
GMX05800 GMX   Appraisal and approval of R&D          O   Time Index
               projects(> Rs10 lakhs) identified in
               various Product Committees.

GMX05900 GMX   Creation of database of BHEL           O   No. of days delayed from scheduled
               executives visiting abroad for             date
               attending Conference/Paper
               Presentation/Training/Pre-
               despatch Inspection etc.
GMX06000 GMX   Dev. of PC based system by             C   No. of days delayed from scheduled
               specified date for on-line                 date
               scheduling of appointments,
               meetings, tours, tasks using
               Microsoft Outlook
GMX06100 GMX   Completion of KM roadmap for           C   No. of days delayed from scheduled
               manufacturing areas by specified           date
               date
GMX06200 GMX   Improvement in functioning of          O   %variance from calendar date
               product and technical committees.          planned at year beginning.

GMX06300 GMX   Approval of PIRs within specified      O   % of approvals obtained within
               time.                                      specified time.
GMX06400 GMX   Ensuring timely disposal of legal      O   % of cases disposed off within
               issues, vigilance & disciplinary           specified time
               matters requiring CMD approval
GMX06401 GMX   Analyze, discuss & prepare             O   Appraiser feedback
               recommendations on legal issues
GMX06500 GMX   To design and implement a system C        No. of days delayed from scheduled
               to capture and retrieve information       date
               related to environmental changes
               impacting BHEL for quick
               reference by top management.

GMX06600 GMX   Preparing the background material O       %satisfaction of Appraiser
               and inputs for meetings and
               presentations with customers and
               VIPs.
GMX06601 GMX   Arranging and verification of data/ O     %satisfaction of Appraiser
               status/ drafts/ technical info etc.
               from concerned departments

GMX06700 GMX   Providing technical assistance to     O   %satisfaction of Appraiser
               top management on Commercial
               and Technical matters.
GMX06800 GMX   Providing inputs to CMD / Directors   O   % satisfaction of appraiser
               for discussions in fora like FICCI,
               CII, ASSOCHAM & various
               Committees to present BHEL view
               point.
GMX06900 GMX   Analysis of Operations monitoring     O   % satisfaction of appraiser
               reports of various units and
               suggest corrective measures for
               timely intervention of the top
               management.
GMX06901 GMX   Analysis of DO letters, apprise       O   Time Index
               exceptions
GMX07000 GMX   Designing a system for tracking       C   %redressal
               and redressal of customer/ other
               complaints received at the level of
               CMD / Director (as applicable).
GMX07001 GMX   Implementation and use of the         O   %resolution
               system for quick disposal of
               complaints.
GMX07002 GMX   Periodic review and follow up and     O   Time Index
               putting up exception reports to
               meet the commitments made at
               CMD / Director level.
GMX07003 GMX   Put up exception report to CMD        O   %resolution
GMX07100 GMX   Periodic review of small units by     O   Time Index
               Review Committee of Small Units
               (RCSU)
EMENT FUNCTION KRA MASTER - 2006-07
      Critical   Special   Universal     Suggested Weightage for   Source of Data for
       KRA        KRA       KRA        category                    Measurement
       (Y/N)      (Y/N)      (Y/N)          A       B      C
         Y          N          N          H         X        X     Rating declared at
                                                                   year end by Corporate
                                                                   / Unit Management

         N          N          N          H         X        X     Internal Customers

         Y          Y          N          H         X        X


         Y          Y          N          H         X        X     Record


         Y          N          N          H         H        H     Internal Customers


         N          Y          N          H         H        H     Measured Data


         N          N          N          H         H        H     Assesment Data
         N          N          N          M         M        M     Assesment Data
         N          N          N          M         M        M     Assesment Data
         N          N          N          M         M        M     Assesment Data

         N          N          N          M         M        M     Assesment Data

         N          N          N          H         H        H     Report generated



         Y          N          N          M         M        M     Milestone Dates



         N          N          N          H         M         L    Assesment Data


         N          N          N          H         H        H     Assesment Data

         Y          Y          N          H         H        X     Report

         Y          Y          N          H         H        X     Report

         N          Y          N          H         H        X     Report

         N          Y          N          H         H        X     Report
N   N   N   M   M   X   Report

N   N   N   H   H   X   Report

Y   Y   N   H   H   X   Report

N   Y   N   H   H   X   Report

N   Y   N   H   H   X   Report


Y   Y   N   H   H   X   Report


Y   N   N   H   H   X   Milestone




Y   Y   N   H   H   X   Milestone



N   N   N   H   H   X   Visit
Y   Y   N   H   H   X


N   Y   N   H   H   X

N   Y   N   H   H   X   Milestone

Y   N   N   H   H   X   LE
N   N   N   H   H   X   Report

Y   Y   N   H   H   X   Milestone


N   Y   N   M   H   X   Milestone Dates



Y   Y   N   H   H   X   Milestone Dates

N   Y   N   H   H   X   Milestone Dates
Y   N   N   X   H   X   Milestone Dates




N   Y   N   X   H   X   Milestone Dates


Y   Y   N   H   H   X   Milestone Dates




N   Y   N   M   H   X   Within 1 week of
                        approval
Y   N   N   H   H   X   Milestone Dates



N   N   N   M   H   X   Milestone Dates




N   N   N   L   H   X   Milestone Dates


Y   N   N   H   H   X   As per Milestone




N   N   N   L   M   X   Milestone Dates


N   N   N   H   H   X   Milestone Dates



N   N   N   L   H   X   Milestone Dates


Y   N   N   H   H   X   Milestone Dates
N   Y   N   H   H   X   Milestone Dates




Y   N   N   H   H   X   AS PER MOU
                        SCHEDULE


N   N   N   M   H   X   Milestone Dates



N   N   N   M   H   X   Milestone Dates




N   N   N   H   H   X   Milestone Dates


Y   Y   N   H   H   X   Milestone Dates


Y   Y   N   H   H   X   Milestone Dates


N   N   N   M   H   X   1 WEEK PRIOR TO
                        MCM



N   N   N   H   H   X   1 WEEK PRIOR TO
                        MCM
N   N   N   M   H   X   1 WEEK PRIOR TO
                        MCM


Y   N   N   M   H   X   1 WEEK PRIOR TO
                        MCM



Y   Y   N   M   H   X   ANNUAL
N   Y   N   H   H   X   ANNUAL (as per
                        Corp. Proce-dure)




Y   N   N   H   H   X   20% M/Cs.

N   N   N   H   H   X   Milestone Dates

N   N   N   H   H   X   Milestone Dates



N   N   N   H   H   X   Milestone Dates

Y   Y   N   H   H   X   Milestone Dates




Y   N   Y   M   L   L   Record maintained by
                        Audit deptt.


Y   N   Y   M   L   L   Record maintained by
                        Audit deptt.

Y   N   Y   M   L   L   Record maintained by
                        individual/ deptt.

Y   N   Y   M   L   L   Record maintained by
                        Unit/Corp. Finance
                        deptt.
Y   Y   Y   H   M   L   Record maintained by
                        Unit Head/Unit P&D

Y   N   Y   M   X   X   Survey Report

Y   N   Y   X   M   M   Project report


N   N   Y   M   X   X   Unit QA/QC

Y   N   Y   H   X   X   Quality Deptt.

Y   Y   Y   X   M   X   Action plan document

Y   N   Y   X   X   M   Project report
Y   Y   Y   L   M   H

N   N   Y   M   M   M

Y   N   Y   X   M   H   Project report

N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




Y   N   N   H   M   M   Records
Y   N   N   H   M   L   Records




Y   N   N   H   M   L   Records




Y   Y   N   H   M   L   Records



Y   Y   N   H   H   H   Departmental records


Y   Y   N   M   M   M   Departmental records


N   Y   N   M   M   M   As per BHEL Plan

N   Y   N   M   L   L   CEPD records


Y   N   N   H   M   L   CEPD
                        records/identified
                        milestones for
                        approval process
N   Y   N   M   M   L   Departmental record.




N   Y   N   L   L   L   Department record.




N   Y   N   M   L   L   Roadmap report of
                        mfg units.

N   N   N   M   M   L   Records of meetings
                        held.

N   N   N   M   M   L   Records of approval
                        date.
N   N   N   M   M   M   Assessment data


N   N   N   L   L   L   Assessment data
N   Y   N   M   L   L   records




N   N   N   M   M   L   Appraisers feedback



N   N   N   M   M   L   Appraisers feedback



N   N   N   H   M   L   Appraisers feedback


N   N   N   M   M   M   Appraisers feedback




N   N   N   H   M   L   Appraiser feedback




N   N   N   M   M   L   Milestone dates

N   N   N   H   M   M   Records



N   N   N   H   M   L   Milestone dates


N   N   N   H   M   L   Milestone dates



N   N   N   M   M   L   records.
N   N   N   H   H   H   Generations of
                        Minutes of Meeting.
KRA Remarks



This KRA will be taken by
Head of Unit /Function /
Department , if covered
under MAP, and can be
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1



Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1




Questionnaire developed by CQA to be adopted .
nil
nil




nil




nil



-


Uniform company wide guidelines will be developed which will simplify taking up joint R&D projects with academic and research


-

-


-



-




-




-


-


-

-


-
-




-



-



-


-




-




-

-



-


-



-
Units to be reviewed by CMD by exception.
L2;<75%cases-L1



L2;<75%cases-L1
with academic and research institutions
                                                                      MEDICAL FUNCTION KRA M
KRA ID     Function ID KRA Description                       KRA Unit of               Critical
                                                             Type measurement           KRA
                                                                                        (Y/N)

MEDICAL
HSX00100      HSX      Percentage Improvement in              C   %                       Y
                       Quality and accuracy of diagnosis/
                       treatment




HSX00200      HSX      Customer Satisfaction                  O   Customer                Y
                       Survey(Regular & Retired and NE            satisfaction score
                       Patients)




HSX00300      HSX      Reduction in cost of treatment         O   Percentage              Y
                       without compromising Quality.              reduction
                                                     A) In         as compared to
                       house treatment                            last year
                                    B) Referral treatment          OR %escalation
                       CONTAINMENT in cost of                     as compared to
                       treatment without compromising             last year
                       quality A)In house treatment
                       B)Referral treatment.
HSX00400   HSX   Implementation of OHS activities.     O   No of OHS
                                                           activities
                                                           implemented

HSX00500   HSX   Implementation of Family welfare      O   Numbers of
                 and immunization programs                 Programes OR
                                                           Number of
                                                           beneficiaries
HSX00600   HSX   Reduction in inventory                O   No of days of      Y
                                                           inventory




HSX00700   HSX   Increase in no of community health    O   Programme
                 programs                                  Hours (numbers
                                                            of programs X
                                                           number
                                                            of Hrs)

HSX00800   HSX   Increase in Revenue generation        O    % increase over   Y
                 from NE/ERNE patients                     previous
                                                            year




HSX00900   HSX   Increase in no of Preventive Health   C   Programme
                 Programs & awareness                      Hours (numbers
                 programs/work shops/camps                  of programs X
                                                           number
                                                            of Hrs)

HSX01000   HSX   Adaptation of new health care         C   Numbers of new
                 practices                                 programs
                                                           introduced.


HSX01100   HSX   Increase in No. of Education          C   Programme
                 Programs conducted for                    Hours (numbers
                 paramedical staff                          of programs X
                                                           number
                                                            of Hrs)
HSX01200         HSX   Increase in no of Quality              C   Programme
                       circles/OHSAS/ISO/5S                       Hours (numbers
                       implementation                              of programs X
                                                                  number
                                                                   of Hrs)
HSX01300         HSX   No. of Academic activities             C   No. of talks,
                                                                  papers
                                                                  presented/publish
                                                                  ed no.
                                                                   of CME hrs.
                                                                  attended
ADMINISTRATIVE

HSX01400         HSX   Conducting annual Medical Audit        O   No. of days
                       as per Corporate guidelines &              delayed from
                       submission of report to CMS/CO             scheduled date
                       by 28th February of the financial
                       year .
HSX01500         HSX   Computerisation of basic health        C   % completion by
                       data of all employees in the unit by       specified date
                       specified date.
HSX01600         HSX   Increase in no. of new/ special        C   Number
                       procedures/ surgeries conducted            conducted
                       over previous year.
HSX01700         HSX   Introduction of cost effective new     C   Saving in Rs.
                       techniques in medical purchases




HSX01800         HSX   Vision for joint ventures              C   No. of joint
                                                                  ventures.

HSX01900         HSX   Implementation of new programes        C   No. of new
                       of Hospital Management System in           activities
                       Medical department

 HSX02000        HSX   Reply to Govt. Audit queries,          O   % responses sent
                       Inspection report paras, Action            within specified
                       Taken Reports etc. furnished               time
                       within specified time (2 weeks)
 HSX02100        HSX   Reply/settlement of Internal Audit     O   % responses sent
                       paras within specified time (4             within specified
                       weeks)                                     time
 HSX02200        HSX   Timely inputs to unit/corporate        O   Time Index
                       finance for inter-unit re-
                       conciliationof accounts
 HSX02300        HSX   Finalisation of Functional             O   No. of days
                       scorecard by specified date                delayed from
                                                                  scheduled date
HSX02400   HSX   Increase in no. of active Quality      O   Number of new
                 Circles in the deptt.                      circles
HSX02500   HSX   Achieving Business excellence          C   TQM Score
                 thru' TQM at Deptt. level
HSX02600   HSX   Development of Knowledge               C   No. of days
                 management Portal                          delayed from
                                                            scheduled date
HSX02700   HSX   Contributing case studies etc.for      C   Number
                 Knowledge Management Portal
HSX02800   HSX   Completion of KM Projects as per       C   Time Index
                 schedule
HSX02900   HSX   Implementation of Special              C   No. of days
                 Improvement Projects taken under           delayed from
                 IMPRESS as per schedule                    scheduled date
                 (Registration No. & other details of
                 project to be specified in the
                 boxes provided against the KRA)

HSX03000   HSX   Implementation of Special              C   No. of days
                 Improvement Projects taken under           delayed from
                 IMPRESS as per schedule                    scheduled date
                 (Registration No. & other details of
                 project to be specified in the
                 boxes provided against the KRA)

HSX03100   HSX   Implementation of Special              C   No. of days
                 Improvement Projects taken under           delayed from
                 IMPRESS as per schedule                    scheduled date
                 (Registration No. & other details of
                 project to be specified in the
                 boxes provided against the KRA)

HSX03200   HSX   Implementation of Special              C   No. of days
                 Improvement Projects taken under           delayed from
                 IMPRESS as per schedule                    scheduled date
                 (Registration No. & other details of
                 project to be specified in the
                 boxes provided against the KRA)

HSX03300   HSX   Implementation of Special              C   No. of days
                 Improvement Projects taken under           delayed from
                 IMPRESS as per schedule                    scheduled date
                 (Registration No. & other details of
                 project to be specified in the
                 boxes provided against the KRA)
 HSX03400      HSX   Implementation of Special              C   No. of days
                     Improvement Projects taken under           delayed from
                     IMPRESS as per schedule                    scheduled date
                     (Registration No. & other details of
                     project to be specified in the
                     boxes provided against the KRA)

PARA-MEDICAL

HSX03500       HSX   Providing and supervising              O   Customer
                     qualitative patient care in the            Satisfaction Score
                     concerned area.
HSX03600       HSX   Preparation of Reports/Data as per     O   No. of Reports
                     plan.                                      generated
HSX03700       HSX   Health care best practices             C   No. of innovative
                     implemented as per plan.                   programmes
HSX03800       HSX   Reduction in cost of patient care      O   Saving in Rs.
                     without compromising quality.
HSX03900       HSX   Maintenance of inventory record.       O   Value of stock
                                                                inventory
HSX04000       HSX   Preventive community health            O   No. of
                     programmes                                 Programmes
HSX04100       HSX   Safe disposal of bio-medical waste     O   Satisfaction score

HSX04200       HSX   Timely indent and distribution of      O   No. of emergency
                     material                                   indents made

HSX04300       HSX   Quality improvement initiative as      C   Number of
                     per plan                                   initiatives
HSX04400       HSX   Reduction in waiting time for          C   % reduction in
                     investigative procedures                   time
HSX04500       HSX   No. of educational programmes for      C   Number
                     subordinates
HSX04600       HSX   No. of quality systems incorporated    C   No. of
                     QC/5S/TQM / OHSAS                          programmes

HSX04700       HSX   Upkeep & maintenance of                O   No. of days of
                     equipments                                 break down
HSX04800       HSX   Quality & accuracy of patient care     C   Satisfaction score
                     Nurses/Technicians /                       in %
                     Physiotherapists
HSX04900       HSX   Quality & upkeep of                    C   Satisfaction score
                     Hospital/Dispensaries                      in %
HSX05000       HSX   Participation in implementation of     C   No. of
                     Computerisation                            Programmes
HSX05100       HSX   Timely inputs to unit/corporate        O   Time Index           Y
                     finance for BUDGET/FLASH/MIRs
                     etc.
HSX05200       HSX   Implementation of Improvement          O   Time Index           Y
                     projects identified in the Position
                     Report as per schedule
HSX05300   HSX   Preparation of action plan based      O   No. of days        Y
                 on Position report                        delayed from
                                                           scheduled date
HSX05400   HSX   Implementation of Improvement         C   Time Index         Y
                 projects identified in the Position
                 Report as per schedule
HSX05500   HSX   Accomplishment of targets of          C   Balanced           Y
                 Unit/NC/Function/Department level         Scorecard Rating
                 Balance Score Card                        (5/4/3/2/1)
L FUNCTION KRA MASTER - 2006-07
       Special   Universal   Suggested Weightage for         Source of Data for
        KRA       KRAs     category                            Measurement
        (Y/N)      (Y/N)        A       B      C



                              H        H         H     Verfication of 20 random
                                                       records 50% OP& 50% IP by
                                                       MS/Reviewer. Keeping in mind
                                                       clinical documentation, relevant
                                                       investigations & provisional
                                                       diagnosis with final treatment,
                                                       response to the treatment.


                                                                   Remarks

                                                          Clinical Examination of
                                                       patients. Documentation of
                                                       Clinical notes, investigation.
                                                                              Diagnosis
                                                       Provision/Final.
                                                                 Relevance of
                                                       Treatment.
                                                         Outcome of treatment.


                              H        H         H     Format to be formed

                                                       Remarks
                                                                           To set
                                                       base line Cleanliness 5 -S,
                                                       disposal of biomedical waste.

                              H        H        M      Records

                                                       Remarks
                                                                             1.
                                                       Judicious referrals
                                                                          2. Judicious
                                                       prescription.
                                                                   3. Reduction in
                                                       frequency of follow up visits.
                                                                            4.
                                                       Reduction in local purchase
X   X   M   Title of the programsRemarks

            Organisation participation &
            maintenance Health Data
L   M   H   Title of the programs



H   H   H   Records
                              Remarks

                     1. Reduction local
            purchase
               2. Judicious use of Drugs &
            investigation    3. Minimal
            inventory

H   M   M   Title of the programs
                               Remarks

               1. E-mail
            Communications, publicity.

H   H   H   Records
                               Remarks

            publicity of hospital profile
                       Competitive tariffs

            Empanelments of non BHEL
            organization

M   H   H   Title of the programs
                             remarks

            Awareness programs at work
            place        Public lectures

M   H   H   Title of the programs
                            Remarks

            Minimal Invasive surgery

L   M   H   Title of the programs
        H   H   M   Title of the programs




        L   M   H   Title of the Papers/talks/CME




Y       H   H   M   Audit to be conducted as per
                    guidelines issued by CMS/CO.
                    Audot report duly signed by
                    Unit Medical Head & sent to
                    CMS/CO.
        L   M   H


        H   M   L   Details of the procedure


        H   H   L   Records
                                    Remarks

                         auto indenting
                    ecom/reverse action,
                    central purchasing.
                                       QUE (Quality
                    Uniformity Economy)
        H   M   L   Diagnostic centres &hospital
                    entered for joint ventures

        H   M   L   Number of new data generated
                    through Hospital Management
                    System

    Y   M   L   L     Record maintained by Audit
                               deptt.


    Y   M   L   L     Record maintained by Audit
                               deptt.

    Y   M   L   L        Record maintained by
                           individual/ deptt.

Y   Y   H   M   L   Record maintained by Unit
                    Head/Unit P&D
    Y   M   X   X    Unit QA/QC

    Y   H   X   X    Quality Deptt.

Y   Y   L   M   H


    Y   M   M   M   Case Document

    Y   X   M   H    Project report

Y   Y   H   H   H    Project report




Y   Y   H   H   H    Project report




Y   Y   H   H   H    Project report




Y   Y   H   H   H    Project report




Y   Y   H   H   H    Project report
Y   Y   H   H   H             Project report




N       X   X   H   Source is data of satisfactory
                    score parameter outlined in the
                    format.
N       X   X   M   Periodical evaluation of
                    sectional performance
N       X   X   L   Title of the adopted best
                    practice
N       X   X   H   Judicious use of consumables
                    and energy.
N       X   X   H   Periodic verification of inventory
                    records.
N       X   X   L   Title of the programmes

N       X   X   L   Format of satisfactory score

N       X   X   H   Verification by Appraiser for
                    availability of items.

N       X   X   L   Tile of the innovation

N       X   X   L   As per satisfactory format and
                    360 Appraisal.
N       X   X   L   Titles

N       X   X   L   Titles


N       X   X   M   Timely initiative measures
                    taken for rectification
N       X   X   L   360º Appraisal


N       X   X   L   As per satisfactory format

N       X   X   L   Title of programmes and
                    implementation
    Y   M   L   L   Record maintained by
                    Unit/Corp. Finance deptt.

    Y   X   M   M   Project report
Y   Y   X   M   X   Action plan document


    Y   X   X   M   Project report


N   N   H   H   X   Rating declared at year end by
                    Corporate / Unit Management
KRA Remarks
This KRA will be taken by Head of Unit
/Function / Department , if covered
under MAP, and can be assigned a
weightage upto 100%
                                                                      MARKETING FUNCTION KR
KRA ID     Function   KRA Description                                Unit of Measurement         KRA
                                                                                                 Type



MKX00100   MKX        Order Booking as per Budget                    % Score = Actuals/Target    O

MKX00101   MKX        Timely obtaining & preparation of three tier   Delay in Days vs Norm     O
                      estimates: *                                   (NORM FOR OBTAINING
                                                                     ESTIMATES IN NO. OF
                                                                     DAYS PRIOR TO DUE
                                                                     DATE - PRODUCTS = 3
                                                                     DAYS; PROJECTS = 7
                                                                     DAYS) Total Score =
                                                                     SIGMA of (Scores)/ No. of
                                                                     Bids

MKX00102   MKX        Preparation & furnishing clarifications to     % of Total Clarifications   O
                      Customers on the proposal as per Time          Submitted in Time; Total
                      Specified by Customer                          Score = SIGMA of
                                                                     (Scores)/ No. of Bids
MKX00103   MKX        Secure business for RLA / R & M /              % Score = Actuals/Target    O
                      Consultancy /other services
MKX00104   MKX        Timely preparation/ submission of Techno-      Avg delay in days from    O
                      Commercial proposals *                         scheduled dates;
                                                                     Measurement Criteria : L5
                                                                       L4 L3 L2 L1 delay
                                                                     days 0 1 2 3 4
MKX00105   MKX        Timely finalization of strategic               % X1/X2 x 100 X1 = Total O
                      vendors/service providers* Specified Time =    time taken; X2 =
                      7 days before Submission date                  Specified Time
MKX00200   MKX        Price Recommendation Accuracy - Projects       As a % of qualified       O
                      where price recommended by marketing           evaluated bids Product /
                      Dept is within range {90% of L2 (for Bids      Projectwise accuracy
                      won} / 110% of L1 (for Bids lost)}             range as per Dept Plan

MKX00300   MKX        Orders booked through negotiated route         % Score = (Orders         O
                                                                     Booked thru Negotiation /
                                                                     Target)
MKX00301   MKX        Submission of Technical Parameters/ scope      % X1/X2 x 100 X1 = No of O
                      & commercial terms of offer as per Time        offers submitted on time.
                      Specified by Customer*                         X2 = Total No of Offers;
                                                                     Total Score = SIGMA of
                                                                     (Scores)/ No. of Offers
MKX00302   MKX   Preparation & furnishing clarifications to     % X1/X2 x 100 X1 = No of O
                 Customers on the proposal within Customer      Clarifications submitted on
                 Specified Time*                                time. X2 = Total No of
                                                                Clarifications; Total
                                                                Score = SIGMA of
                                                                (Scores)/ No. of Offers

MKX00400   MKX   Finalising / Signing of P.O / Contract         %Score= X1/X2 x 100 X1 O
                 document within specified time {Specified      = Total time taken from
                 time = Within 30% of delivery /Contract        LOA date. X2 = Specified
                 Period}                                        Time; Total Score =
                                                                SIGMA of (Scores)/ No. of
                                                                Contracts

MKX00401   MKX   Preparation of Draft Contract / P.O within     % Score = X1/X2 x 100      O
                 75% of Specified Time *{Specified time =       X1 = Total time taken; X2
                 Within 30% of delivery /Contract Period}       = Specified Time; Total
                                                                Score = SIGMA of
                                                                (Scores)/ No. of Contracts

MKX00500   MKX   Placement of Internal Order within 1 week of   % Score = X1/X2 x 100     O
                 receipt of P.O / LOA/ LOI                      X1 = Total days taken; X2
                                                                = 7 Days; Total score =
                                                                Sigma of score / No of
                                                                orders
MKX00600   MKX   Conversion of anticipated orders to firm       % Score = X1/X2 x 100     O
                 orders as per schedule to achieve T.O          X1 = Value of Anticipated
                 budget of Unit/Regions                         Orders converted on time;
                                                                X2 = Target

MKX00700   MKX   Good Contracting -(No. of contracts signed     %Score = Actuals/Target        O
                 with 90% payment realisation on Supply &       Measurement Criteria :
                 balance 10% on completion of warrantee         L5 L4 L3 L2 L1 Criteria =
                 period and/or a LD cap on delivery @ 10% of    50% 45% 40% 30% 20%
                 the Contract Price)                            Criteria definition : 50% of
                                                                all contracts signed in a
                                                                year by a particular
                                                                section/group with such
                                                                payment terms and/or LD
                                                                cap will constitute the
                                                                Target

MKX00800   MKX   Increase in Success Rate (Success              % Measurement Criteria = O
                 Rate=Orders Won/ Bids Submitted) *             100x{(X1-X2)/X2} where
                                                                X1=Current Year Success
                                                                Rate X2=Average
                                                                Success Rate of Last 5
                                                                Years
MKX00900   MKX   Increase in Bids Attempted to Total Potential % Measurement Criteria =       O
                 (Vis-à-vis Bids Attempted/ Total Potential    100x{(X1-X2)/X2} where
                 Last Year)                                    X1=Current Year Bids
                                                               Attempted/ Total Bids
                                                               Potential X2=Last Year
                                                               Bids Attempted / Total
                                                               Bids Potential
MKX01000   MKX   Bringing the lost customer back in BHEL fold % X1/X2 x 100 X1 =              O
                                                               Actual; X2 = Target
MKX01100   MKX   Additional business secured through           As a percent of total          O
                 strategic tie-ups                             orders received
MKX01101   MKX   Timely Negotiation/ Finalization of agreement % X1/X2 x 100 X1 = Total       O
                 with strategic partners * Specified Time = 15 time taken;    X2 =
                 days before Submission date                   Specified Time

MKX01200   MKX   Order booking from new                          % Score = Actuals/Target     O
                 products/technology/services against target

MKX01300   MKX   Entry in New Market/New Customers               % Score = Actuals/Target     O

MKX01400   MKX   Increase in success rate of Pre-Qualification   % Score = X1/X2 x 100        O
                 bids over previous year                         X1 = No of
                                                                 prequalifications secured;
                                                                 X2 = Total No. of Pre Q
                                                                 secured in previous year

MKX01500   MKX   Creating Market Report -by specific date        % Score = Actuals/Target     O
                 (Country reports/ Competitors profile/
                 Customer Profiles/ Product reports/ demand
                 forecast e.t.c)
MKX01600   MKX   Highlighting of Identified Issues in            % Score = Actuals/Target     O
                 Seminars/ Business Forums/ Trade Bodies /
                 Adm. & Concerned Ministries
MKX01700   MKX   Promotional activities completed                % Score = Actuals/Target     O

MKX01800   MKX   Contribution by Business Sector/ Groups in   % Score = Actuals/Target        O
                 Product Committees & subsequent follow-up
                 till its implementation.
MKX01900   MKX   Reduction in delivery of Overdue Spares      % Score = X1/X2 x 100           O
                                                              X1 = No. of day by which
                                                              reduced; X2 = Target
MKX02000   MKX   New Marketing / business development         % Score = Actuals/Target        O
                 initiatives undertaken
MKX02001   MKX   Identify & introduce new Product /Service in % Score = Actuals/Target        O
                 the Market
MKX02100   MKX   Proactive action to get BHEL qualified prior % Score = X1/X2 x 100           O
                 to bidding                                   X1 = No of tenders got
                                                              qualified; X2 = Total No of
                                                              tenders attempted for
                                                              qualification
MKX02200   MKX   Analysis of tenders lost & strategy building % reduction in tender lost      C
                 based on lessons learnt.                     over previous year
MKX02300   MKX   Analysis of tender enquiries not participated. % reduction in enquiries    C
                                                                not participated over
                                                                previous year
MKX02400   MKX   Enhance Customer relations & secure            % Score = Actuals/Target    O
                 commendations
MKX02500   MKX   Market share enhancement for competitive       % Measurement Criteria =    C
                 products                                       100x{(X1-X2)/X2}
                                                                X1=Current Year Success
                                                                Rate; X2=Average
                                                                Success Rate of Last 3
                                                                Years
MKX02600   MKX   Create market /increase business through       % Score = Actuals/Target    O
                 Long-Term-Contracts{LTSA/ Rate contracts
                 e.t.c}
MKX02700   MKX   Timely collection of market intelligence       Time (Days for              O
                                                                completion) / No. of days
                                                                delayed from scheduled
                                                                date
MKX02800   MKX   Increase in bids attempted over previous year % Measurement Criteria =     O
                                                                100x{(X1-X2)/X2}
                                                                X1=Current Year Bids
                                                                Attempted; X2=Last Year
                                                                Bids Attempted
MKX02900   MKX   Long term strategic tie-ups for                % Score = Actuals/Target    C
                 JVs/Consortium/Representations/sub-
MKX03000   MKX   contracts
                 Cash Collection from Advance / Progress        As a % of Revenue Budget    O
                 payments w.r.t Budget
MKX03001   MKX   Submission of BGs / Required documents         %Score = X1/X2 x 100 X1     O
                 incl. Invoice to Customer . *                  = Total time taken; X2 =
                                                                Specified Time(as per
                                                                LOA / Contract)
MKX03002   MKX   Timely invoicing of final payments (Initial    %Score = X1/X2 x 100 X1     O
                 Operations/ Guarantee test )                   = Total time taken; X2 =
                                                                Specified Time(as per
                                                                LOA / Contract); Total
                                                                score = Sigma of score /
                                                                No of Orders
MKX03100   MKX   BG reduction as per target                     % Score = Actuals/Target    O

MKX03200   MKX   Cash collection as per target                %Score = X1/X2 x 100 X1 O
                                                              = Actual Collection; X2 =
                                                              Target
MKX03201   MKX   Facilitating Timely Reconciliation of        % Score = X1/X2 x 100      O
                 outstandings between units and Customers*    X1 = No of MUs for whom
                                                              settlement achieved; X2 =
                                                              Total No of Units involved
                                                              per contract; Total score
                                                              = Sigma of score / No of
                                                              Contracts
MKX03300   MKX   Amount realised out of verified (other than    % Score = X1/X2 x 100        O
                 withheld) outstanding payments as at           X1 = Actual Collection; X2
                 beginning of financial year.                   = Target
MKX03400   MKX   Balance recovered from closed /                % Score = X1/X2 x 100        O
                 commissioned projects vs targets incl          X1 = Actual Collection; X2
                 withheld outstandings                          = Target
MKX03500   MKX   Timely approval of Billing break up as per     % Score = X1/X2 x 100        O
                 schedule / LC opening as per plan              X1 = Total time taken; X2
                                                                = Specified Time(as per
                                                                LOA / Contract); Total
                                                                score = Sigma of score /
                                                                No of Orders
MKX03501   MKX   Review & check billing schedule w.r.t          % Score = X1/X2 x 100        O
                 payment terms & timely submission for          X1 = Total time taken; X2
                 approval                                       = Specified Time(as per
                                                                LOA / Contract); Total
                                                                score = Sigma of score /
                                                                No of Orders
MKX03600   MKX   Obtaining documents / PAC from customer        % Score = X1/X2 x 100m       O
                 for Project Import / Duty Exemption            X1 = Total time taken; X2
                 Entitlement Certificate / Advance license as   = Specified Time agreed
                 per agreed schedule with internal customer     with internal customer;
                                                                Total score = Sigma of
                                                                score / No of Orders

MKX03700   MKX   Obtain Proposals for write-off from units/     % Score = X1/X2 x 100        O
                 Review & Check Completeness and co-            X1 = Actual amount
                 ordinate for final approval of competent       written-off; X2 = Target
                 authority
MKX03800   MKX   Contracts Closed within X Months reckoned      % Score = 100 x [Total       O
                 from Date of Expiry of Warranty Period X = 6   Contracts Closed / Total
                 months after technical closure                 Contracts targeted for
                                                                Closure]
MKX03801   MKX   Contracts Closed beyond X Months               % Score = 100 x [Total       O
                 reckoned from Date of Expiry of Warranty       Contracts Closed / Total
                 Period X = 6 months after technical closure    Contracts targeted for
                                                                Closure]
MKX03802   MKX   Obtaining No Dues Certificate from Units       % Score = X1/X2 x 100        O
                 (after Financial Reconciliation)               X1 = Actual; X2 = No of
                                                                Contracts for which No-
                                                                Due-Cert as targeted
MKX03803   MKX   BG discharge of what is due*                   % X1/X2 x 100 X1 =           O
                                                                Actual value of BG
                                                                discharged; X2 = Value of
                                                                BGs due for discharge
MKX03900   MKX   Settlement of Govt. Audit Paras                % X1/X2 x 100 X1 =           O
                                                                Actual Nos settled; X2 =
                                                                Total Nos. due for
                                                                settlement
MKX03901   MKX   Preparation of Draft Reply in Consultation      % X1/X2 x 100 X1 =          O
                 with internal Audit                             Actual; X2 = Total Nos.
                                                                 of draft reply to be
                                                                 prepared
MKX04000   MKX   Resolution of contractual issues specified      % Score = X1/X2 x 100       O
                 within time                                     X1 = Total time taken; X2
                                                                 = Time specified by
                                                                 external / Internal
                                                                 customers
MKX04100   MKX   Success rate in time extensions/ LD             % Score = (Actual/Target)   O
                 reduction etc                                   x 100
MKX04200   MKX   Resolution of Customer complaints               % Score = (No. of           O
                                                                 complaints resolved/Total
                                                                 No. of complaints) x 100

MKX04300   MKX   Reply to Govt. Audit queries/ Inspection        %                           O
                 report paras/ Action Taken Reports etc.
                 furnished within specified time (2 weeks)
MKX04400   MKX   Reply/settlement of Internal Audit paras        %                           O
                 within specified time (4 weeks)
MKX04500   MKX   Preparation & submission of Monthly MIRs /      Time Index                  O
                 Broad Objective & Flash Result within
                 specified time Specified Time = 3 days
                 before Submission date
MKX04501   MKX   Timely preparation of Draft MIRs/ B.O/ Flash    Time Index                  O
                 results*Specified Time = 4 days before
                 Submission date
MKX04502   MKX   Providing data and inputs for AS-7 by the       Delay in days from the due C
                 scheduled date.                                 date the information
                                                                 provided
                                                                 L5=0 L4=0.5 L3=1 L2=1.5
                                                                 L1=2
MKX04600   MKX   Formulation of Budget parameters/ Flash         Time Index                 O
                 Results/ MOU/ Annual & Strategic plans
                 within Specified Time Specified Time = 3
                 days before Submission date
MKX04601   MKX   Timely preparation of Budget for Review &       No. of days delayed from    O
                 Presentation by scheduled date Specified        scheduled date
                 Time = 3 days before Submission date
MKX04602   MKX   Inputs to Corporate Office for preparation of   No. of days delayed from    O
                 Strategic & Annual Plans by specified date.     scheduled date
                 Specified Time = Submission date
MKX04700   MKX   Finalisation Balance Score Card by specified    No. of days delayed from    O
                 date                                            scheduled date
MKX04800   MKX   Timely inputs to unit/corporate finance for     Time Index                  O
                 inter-unit re-conciliation of accounts
MKX04900   MKX   Timely inputs to unit/corporate finance for     Time Index                  O
                 BUDGET/FLASH/MIRs etc.

MKX05000   MKX   Finalisation of Functional scorecard by         No. of days delayed from    O
                 specified date                                  scheduled date
MKX05100   MKX   Improvement in Employee Satisfaction Score Score                            O

MKX05101   MKX   Implementation of Improvement projects          Time Index                  O
                 identified in the Position Report as per
                 schedule
MKX05200   MKX   Percent increase in offers Submitted on         % Score = X1/X2 x 100       C
                 Electronic Media ( Offers submitted on          X1 = Offers submitted on
                 electronic media / Total No of Offers)          electronic media; X2 =
                                                                 Total No. of offers
MKX05300   MKX   Increase in contributions from various          % Score = Current Year      O
                 orders booked over previous year                Avg of contribution/ Avg of
                                                                 last three years
MKX05400   MKX   Identifying & Organising Training Needs for     % Score = Actuals/Target C
                 Capability Enhancement
MKX05401   MKX   No. of Training Mandays per Year *               Actual No / targets        O
MKX05500   MKX   Providing inputs for Quality Improvement         % Score = Actuals/Target   C
                 Initiatives (TQM; Certifications; Quality audits
                 e.t.c) by due date
MKX05600   MKX   Providing inputs for Development of              Actual No / targets        C
                 Knowledge Management system as per plan

MKX05700   MKX   Development of IT Initiatives as per MOU        Actual No / targets         C

MKX05800   MKX   Increase in no. of active Quality Circles in    Number of new circles       O
                 the deptt.
MKX05900   MKX   Achieving Business excellence thru' TQM at      TQM Score                   C
                 Deptt. Level
MKX05901   MKX   Preparation of action plan based on Position    No. of days delayed from    O
                 report                                          scheduled date
MKX05902   MKX   Implementation of Improvement projects          Time Index                  C
                 identified in the Position Report as per
                 schedule
MKX06000   MKX   Suggestions for improving productivity       % Score = Actual nos           O
                                                              accepted / Target
MKX06100   MKX   Development of Knowledge management          No. of days delayed from       C
                 Portal                                       scheduled date
MKX06200   MKX   Contributing case studies etc. for Knowledge Number                         C
                 Management Portal
MKX06300   MKX   Completion of KM Projects as per schedule Time Index                        C

MKX06400   MKX   Implementation of Special Improvement           No. of days delayed from    C
                 Projects taken under IMPRESS as per             scheduled date
                 schedule (Registration No. & other details of
                 project to be specified in the boxes provided
                 against the KRA)
MKX06500   MKX   Implementation of Special Improvement           No. of days delayed from    C
                 Projects taken under IMPRESS as per             scheduled date
                 schedule (Registration No. & other details of
                 project to be specified in the boxes provided
                 against the KRA)
MKX06600   MKX   Implementation of Special Improvement           No. of days delayed from   C
                 Projects taken under IMPRESS as per             scheduled date
                 schedule (Registration No. & other details of
                 project to be specified in the boxes provided
                 against the KRA)
MKX06700   MKX   Implementation of Special Improvement           No. of days delayed from   C
                 Projects taken under IMPRESS as per             scheduled date
                 schedule (Registration No. & other details of
                 project to be specified in the boxes provided
                 against the KRA)
MKX06800   MKX   Implementation of Special Improvement           No. of days delayed from   C
                 Projects taken under IMPRESS as per             scheduled date
                 schedule (Registration No. & other details of
                 project to be specified in the boxes provided
                 against the KRA)
MKX06900   MKX   Implementation of Special Improvement           No. of days delayed from   C
                 Projects taken under IMPRESS as per             scheduled date
                 schedule (Registration No. & other details of
                 project to be specified in the boxes provided
                 against the KRA)
MKX07000   MKX   Accomplishment of targets of                    Balanced Scorecard         C
                 Unit/NC/Function/Department level Balance       Rating (5/4/3/2/1)
                 Score Card
FUNCTION KRA MASTER - 2006-07
     Critical Special   Universal       Suggested Weightage       Source of Date for
     KRA      KRA        KRA                                      Measurement
     (Y/N)    (Y/N)       (Y/N)
                                    A           B             C
        Y        N          N       H           H             H   Budget

        N        N          N       M           M             M   Commercial Register




        N        N          N       M           M             M   Commercial Register



        Y        N          N       L           M             H   Budget

        N        N          N       X           X             M   Departmental Plan




        N        N          N       X           L             H   Departmental Plan


        Y        N          N       H           M             X   Commercial Register




        N        N          N       M           M             M   Commercial Register /
                                                                  Dept Plan

        N        N          N       L           M             M   Commercial register
N   N   N   L   M   M   Commercial register




Y   N   N   M   M   H   Commercial register




N   N   N   L   M   H   Commercial register




N   N   N   X   M   H   Commercial register




N   N   N   M   M   M   MIR/ Revenue Budget




N   N   N   M   M   M   Commercial Register




N   N   N   M   M   X   Commercial Register
Y   N   N   M   H   H   Commercial Register




N   N   N   H   M   M   Departmental Plan

N   N   N   M   H   X   As per Dept Plan

N   N   N   M   H   X   As per Dept Plan



Y   N   N   L   H   H   As per Dept Plan


N   N   N   M   H   M   Budget

N   N   N   M   M   M   As per Dept Plan




N   N   N   X   M   M   As per Dept Plan



N   N   N   M   M   X   As per Dept Plan


N   N   N   L   M   M   As per Dept Plan

N   N   N   M   M   X   Dept Plan & Product
                        Committee Minutes

N   N   N   M   M   M   MIR


N   N   N   M   H   M   Dept Plan

N   N   N   M   M   L   As per Dept Plan

N   N   N   M   M   M   Commercial Register




N   N   N   M   M   X   Commercial Register
N   N   N   M   M   X   Commercial Register


N   N   N   L   H   M   Departmental Plan

N   N   N   M   M   M   Departmental Plan




N   N   N   M   M   M   Departmental Plan


N   N   N   X   M   M   Project report



N   N   N   M   H   H   Commercial Register




N   N   N   H   M   L   Departmental Plan

Y   N   N   L   M   M   MIR/ Revenue Budget

N   N   N   X   L   M   Commercial register



N   N   N   L   L   M   Commercial register




N   N   N   M   L   M   Dept Plans

Y   N   N   M   M   L   Cash Collection Budget


N   N   N   L   L   M   Dept Plan
N   N   N   L   M   M   Dept. Cash Collection
                        Plan

N   N   N   M   M   L   Budget


N   N   N   X   L   M   Commercial register




N   N   N   X   L   L   Commercial register




N   N   N   X   M   M   Commercial register




N   N   N   L   M   L   MIR/ Departmental Plan



N   N   N   M   M   X   Unit Score card



N   N   N   M   M   X   Unit Score card



N   N   N   X   M   M   Departmental Plan



N   N   N   M   M   M   As per Dept Plan/
                        Finance


N   N   N   L   M   L   Finance Records/
                        Departmental Plan
N   N   N   X   M   M   Finance Records/
                        Departmental Plan


N   N   N   M   M   M   Commercial Register




N   N   N   L   H   M   Departmental Plan

N   N   N   L   L   M   Commercial Register



N   N   Y   M   L   L   Record maintained by
                        Audit deptt.

N   N   Y   M   L   L   Record maintained by
                        Audit deptt.
N   N   N   X   M   X   Departmental Plan



N   N   N   X   M   H   Departmental Plan


N   Y   N   H   H   H   Department register




Y   N   N   H   M   X   Departmental Plan



N   Y   N   H   X   X   Departmental Plan


N   Y   N   M   L   L   Departmental Plan


N   Y   N   M   H   L   Budget /MOU

Y   N   Y   M   L   L   Record maintained by
                        individual/ deptt.
Y   N   Y   M   L   L   Record maintained by
                        Unit/Corp. Finance
                        deptt.
Y   Y   Y   H   M   L   Record maintained by
                        Unit Head/Unit P&D
Y   N   Y   M   X   X   Survey Report

Y   N   Y   X   M   M   Project report


N   N   N   L   M   H   MIR



N   N   N   M   M   M   Revenue budget &
                        Finance

N   N   N   H   H   H   As per Dept Plan

N   N   N   L   L   L   As per Dept Plan
N   N   N   L   L   L   CQA & DP


N   N   N   L   L   L   Corporate Engg.


N   N   N   M   H   H   Corporate IT/ Dept Plan

N   N   Y   M   X   X   Unit QA/QC

Y   N   Y   H   X   X   Quality Deptt.

Y   Y   Y   X   M   X   Action plan document

Y   N   Y   X   X   M   Project report


Y   N   N   L   M   H   Departmental Plan

Y   Y   Y   L   M   H

N   N   Y   M   M   M   Departmental Plan

Y   N   Y   X   M   H   Project report

N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report
N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




Y   N   N   H   H   X   Rating declared at year
                        end by Corporate / Unit
                        Management
KRA Remarks
This KRA is not apprearing
for C level appraisee.
This KRA will be taken by
Head of Unit /Function /
Department , if covered
under MAP, and can be
assigned a weightage upto
100%
                                                                  MANUFACTURING / PRODUCTION

KRA ID     Function   KRA Description                                               KRA
                                                                                    Type

MFM00100   MFM        Cycle time reduction for a product / assembly/Process         C


MFM00101   MFM         Timely identification of number of activities having         C
                      maximum contribution towards cycle time within a
                      specified time period.

MFM00102   MFM         Timely Implementaion of action plan in identified            C
                      activities for time reduction

MFM00200   MFM         Timely identification of new technology and its              C
                      implementation.
MFM00201   MFM          Value created through new / improved technologies           C
                      within a time frame.
MFM00300   MFM        Increase in Employee satisfaction in parameters related       O
                      to production
MFM00400   MFM        Savings accured through various improvement projects          O

MFM00401   MFM          Identification of critical areas for improvement and        O
                      implementation of action plan drawn
MFM00500   MFM        Development of System for time reduction in issue of          C
                      process sheets
MFM00501   MFM          Area identification and implimentation of action plan for   C
                      reduction of time in issue of process sheets
MFM00502   MFM        Timely issue of process sheets for different products/        C
                      assemblies



MFM00600   MFM        Increase in productivity by relevant initiatives              C

MFM00700   MFM        Timely establishment of additional facilities/                C
                      improvement in existing facilities as per plan



MFM00701   MFM        Timely analysis of existing facilities against productivity/ C
                      Quality/ load projection/ establising the requirement and
                      implementing within a specified period

MFM00800   MFM        Development of new weld processes                             C
MFM00900   MFM   No. of New Processes implemented within a specified           C
                 period
MFM00901   MFM    Timely analysis of processes in operation/ detailing the     C
                 need for improvement and redesigning the process

MFM00902   MFM    Ensuring the availability of inputs for New process in       C
                 time

MFM01000   MFM   Percentage Increase in implimented suggestions /              C
                 employee.


MFM01100   MFM   Introduction of latest testing techniques and accredition / C
                 recognition wherever necessary
MFM01101   MFM   Timely analysis of existing techniques for their short      C
                 comings / advantages and establishing the need for
                 improvement


MFM01102   MFM    Time bound plan for actions required to improve upon /       C
                 procurement of new items

MFM01200   MFM    Identification and implimentation of action plan for   C
                 upgradation of CNC hardware / software for machine tool

MFM01300   MFM   Strengthening of Quality circle movement                      O




MFM01301   MFM   Setting-up of quality circles and defining their role clearly O


MFM01302   MFM    Monthly review meetings/ monitoring progress and             O
                 submission of reports



MFM01400   MFM   Number of fresh welders qualified for additional position C
                 and customers
MFM01401   MFM    Pooling up of data and firming up the                    C
                 requirement/execution of action plan for qualification.
MFM01500   MFM   Development/ Implementation and monitoring of             C
                 moulding process Technology

MFM01501   MFM   Timely identification of various factors/ viz. Qulity/ safety/ C
                 Process time/ and drawing improvement plan
MFM01502   MFM    Action Plans implemented                                      C
MFM01600   MFM    Measurement of process capability of machines and       C
                 finalising the action plan for improvement
MFM01601   MFM    Action Plan implemented and final report submitted      C




MFM01700   MFM    Analysis of existing methodology of welding vis-a-vis   C
                 quality of output and drawing an action plan for
                 automation of welding process
MFM01701   MFM    Automation in welding processes by procuring new /      C
                 improved technologies
MFM01702   MFM    Timely Implementation of action plan and final report   C




MFM01800   MFM   Improvement projects implemented in a time scale         C




MFM01900   MFM   Indeginisation of technology / components within a       C
                 specified period




MFM02000   MFM   Reduction in variety of cutting tools.                   C



MFM02100   MFM   Development of systems for tracking online Shopfloor     C
                 progress through L4-L5 chart

MFM02200   MFM   Increase in no.of active Quality Circles in the deptt.  O
MFM02300   MFM   Achieving Business excellence thru' TQM at Deptt. Level C

MFM02301   MFM     Implementation of Improvement projects identified in   C
                 the Position Report as per schedule
MFM02302   MFM   Preparation of action plan based on Position report as   O
                 per schedule
MFM02400   MFM   Completion of KM Projects as per schedule                C
MFM02401   MFM    Development of Knowledge management Portal              C

MFM02402   MFM   Contributing case studies etc. for Knowledge             C
                 Management Portal
MFM02500   MFM   Implementation of Special Improvement Projects taken     C
                 under IMPRESS as per schedule (Registration No. &
                 other details of project to be specified in the boxes
                 provided against the KRA)
MFM02600   MFM   Implementation of Special Improvement Projects taken      C
                 under IMPRESS as per schedule (Registration No. &
                 other details of project to be specified in the boxes
                 provided against the KRA)
MFM02700   MFM   Implementation of Special Improvement Projects taken      C
                 under IMPRESS as per schedule (Registration No. &
                 other details of project to be specified in the boxes
                 provided against the KRA)
MFM02800   MFM   Implementation of Special Improvement Projects taken      C
                 under IMPRESS as per schedule (Registration No. &
                 other details of project to be specified in the boxes
                 provided against the KRA)
MFM02900   MFM   Implementation of Special Improvement Projects taken      C
                 under IMPRESS as per schedule (Registration No. &
                 other details of project to be specified in the boxes
                 provided against the KRA)
MFM03000   MFM   Implementation of Special Improvement Projects taken      C
                 under IMPRESS as per schedule (Registration No. &
                 other details of project to be specified in the boxes
                 provided against the KRA)
MFM03100   MFM   Development of system for reduction of consumption of     C
                 ferro-alloys/ graphite electordes/ flour spar/ etc. to
                 optimise the cost of production.
MFM03200   MFM   Development of new products namely OR 60/ V - 738/        C
                 Stallite bushes/ Strainer housings for 500 MW sets and
                 similar items.


MFM03300   MFM   Development of a system for enhancing overall             C
                 equipment effectiveness.
MFM03400   MFM   Shop turnover (Physical & / or Financial)                 O

MFM03401   MFM   Timely preparation of Quarterly / monthly plan against L3- O
                 network.



MFM03402   MFM   Follow-up for the timely inputs as per plan               O

MFM03403   MFM   Monitoring day-today output and course correction         O
                 ensuring timely despatch.

MFM03404   MFM   Physical/Financial achievement vis-à-vis issued monthly   O
                 plan


MFM03405   MFM   Timely Finalisation of plans for sub-contracting /        O
                 manufacturing inside.
MFM03406   MFM   Preparation of machine loading plan/ follow up/ course        O
                 correction and ensuring timely out.

MFM03500   MFM   Reduction in material consumption as a % of GTO less          O
                 excise duty.

MFM03600   MFM   Total WIP as a % of GTO less excise duty.                     O
MFM03601   MFM   Follow up for timely inputs and ensuring its availability.    O

MFM03700   MFM   Reduction in cost quality (Reject/ rework)                    O
MFM03701   MFM   Periodic Review of Rework / Rejection reports/                O
                 identification of area of concern and action plan.

MFM03702   MFM   Timely implementation of action plan and course               O
                 correction if required.


MFM03800   MFM    % of installed capacity utilised.( Work shop capacity like   O
                 shop capacity / Critical installations)
MFM03900   MFM   Implementation of recommendations of Apex TQM                 O
                 Council
MFM04000   MFM   Reduction in customer complaints. Internal & external         O
                 with respect to previous year.
MFM04100   MFM   % reduction in response time to resolve customer              O
                 complaints.

MFM04200   MFM    Delivery performance (ratio of milestone deliveries on       O
                 time / total deliveries due)


MFM04201   MFM   Time bound planning for outsourcing against shop              O
                 capacity with respect to PPC plan.

MFM04202   MFM   Timely machine loading/ periodic review and course            O
                 correction

MFM04300   MFM   % Reduction in No.of Days of inventory                        O
MFM04400   MFM   % of Contracts for which all the items get despatched         O
                 within stipulated time.
MFM04500   MFM   % adherence to production plan on a periodic basis            O




MFM04600   MFM    Reduction in indirect material consumption vis-à-vis         O
                 shop turnover
MFM04700   MFM   % supplies completed in sequence                              O
MFM04701   MFM    Ensuring sequencial input of raw-materials to shop / sub- O
                 contractor's works in time



MFM04800   MFM   Turnover from New products                                  O

MFM04900   MFM   Increase in efficiency of direct workers                    O

MFM04901   MFM   Identification of the cause responsible for low efficiency O
                 and implementation of action plan
MFM05000   MFM    testing targets achieved vis-à-vis plan and time schedule O

MFM05100   MFM   Reduction in failure due to testing errors                  O

MFM05200   MFM   Reduction in customer complaints w.r.t. Testing aspects O

MFM05300   MFM    Average reduction in testing cycle time of all machines    O
                 planned for the year.
MFM05400   MFM    Value achieved through disposal of obsolete / surplus      O
                 equipment
MFM05500   MFM     Reduction in downtime of test plant                       O
MFM05600   MFM   Timely delivery of assemblies as per schedule for testing   O



MFM05601   MFM   Follow up for sequencial receipt of components in time      O


MFM05700   MFM    Liquidation of shortages within stipulated time            O

MFM05800   MFM   Adherence to dockets delivery commitment                    O




MFM05801   MFM    Follow-up with concerned agencies for receipt of           O
                 documents (e.g. part list from engg.) in time as per
                 schedule.


MFM05802   MFM    generation of required documents and handing over in       O
                 time..

MFM05900   MFM   Time reduction in generation of indents for                 O
                 subcontracting as stipulated.

MFM06000   MFM   Reduction in No. of audit NCRs (ISO/ HSE/ 5S)               O
MFM06001   MFM   Reduction in No. of audit NCRs for ISO.                     O


MFM06002   MFM   Reduction in No. of audit NCRs for HSE.                     O


MFM06003   MFM   Reduction in No. of audit NCRs for 5 S.                     O


MFM06100   MFM   Reduction in average handing over time                      O

MFM06200   MFM   Reduction in NCRs                                           O

MFM06201   MFM    Timely Collection of past data for similar NCRs and        O
                 indepth analysis for root cause

MFM06202   MFM   Implementation of corrective action in time.                O



MFM06300   MFM   Implementation of HSE through monitoring of OCP's           O
                 identification and completion of OHSEMPs.
MFM06301   MFM     Identification of training needs/ maintaining health      O
                 records/ communication of learning points out of
                 accidents..
MFM06302   MFM    Ensuring regular usage of PPE's/ providing/ maintaining    O
                 and trainning on usage of first-aid boxes/ firefighting
                 equipment etc.
MFM06303   MFM     Achieving the targets set for identified key parameters   O
                 of HSE.
MFM06400   MFM    Turnover from spares and service                           O

MFM06401   MFM     Timely preparation of machine loading schedule and        O
                 identifying sub-contract need
MFM06402   MFM     Follow-up for timely induction of raw-                    O
                 material/Documents/ manufacturing the items as per
                 plan/review and course correcion.

MFM06500   MFM    Reduction in slow moving/ non-moving inventory over        O
                 previous year

MFM06600   MFM    Increase in machine tool utilization through better        O
                 planning

MFM06700   MFM   Availability of calibrated measuring instruments on time    O



MFM06800   MFM   Number of testing problems solved successfully in time. O


MFM06900   MFM   Indigenization of input raw materials as per plan           O
MFM07000   MFM     Reduction in consumption of energy and fuel               O
MFM07001   MFM     Planned identification of potential sources of wastages   O
                 of energy and fuel/ solutions and its implementation to
                 reduce wastages.
MFM07100   MFM    Preventive maintenance as per schedule                     O
MFM07200   MFM   Implementation of Tool Calibration                          O
                 instrumentsManagement system

MFM07201   MFM   Ensuring availability of calibrated instruments and cutting O
                 tools in ready to use condition
MFM07202   MFM     Ensuring economic usage of consumable toolings.           O


MFM07300   MFM   Reduction of defects in welding jobs undertaken             O


MFM07400   MFM   Yield achieved vis-à-vis target yield                       O



MFM07500   MFM    Implementation of Training programs for skilled            O
                 technician



MFM07600   MFM    Timely available of welding accessories in good            O
                 condition



MFM07700   MFM    Increase in post kiln operation recovery                   O
MFM07800   MFM   Increase in timely supply of material to shop vis-à-vis     O
                 Prodn. Schedule



MFM07801   MFM     Follow-up with concerned agencies for timely (as per      O
                 L3-network) release of W.O./ Engg/ Doc./ Purchase
                 indent etc./ and raising of exception reports for course
                 corection.

MFM07900   MFM   Number of reconditioning / retro fitting as per plan        O



MFM08000   MFM    Number of Multiskilled work centers developed.             O
MFM08100   MFM   Disposal of surplus / condemned facilities                  O

MFM08101   MFM   Timely identification of surplus / condemned facilities     O
                 and preparation of action plan
MFM08102   MFM    Timely implementation of action plan for disposal          O
MFM08200   MFM   Increase in online mfg. process availability.             O

MFM08300   MFM   Increase in salvage of tooling / jigs / fixture etc.      O

MFM08400   MFM   Jobs which clear customer inspection in first check       O


MFM08500   MFM   Timely preparation of schedules for delivery / services to O
                 internal customer
MFM08501   MFM    Adherance to delivery schedule to interanl customer       O

MFM08600   MFM   Quality of planning and review of e-MAP of assesees       O
MFM08700   MFM   Preparation of Direct & Indirect material budget          O

MFM08800   MFM   Issue and monitoring of periodic production plan          O
MFM08900   MFM   Intershop material movement                               O

MFM09000   MFM    Waste segregation and disposal                           O


MFM09100   MFM    Vendor development for shop technological items          O

MFM09200   MFM   Availability of ready to use special toolings in store    O

MFM09300   MFM   Root cause analysis for all reported non-conformity       O


MFM09400   MFM   Conversion of material Requisition plan to indent         O
MFM09500   MFM   Ensuring proper storage / issue of shelf life items.      O

MFM09600   MFM   Monitoring and reporting of KAMP (Key Activity            O
                 measurement parameters) like No of Stock out items
MFM09700   MFM   Timely issue of subcontract scope                         O



MFM09800   MFM    Preparation of Technological work instructions           O


MFM09900   MFM   Reduction in cycle Time for designing jigs & fixtures     O



MFM10000   MFM   Reduction in time taken for process planning and time     O
                 estimation for Repair jobs / Design change advice /
                 change proposals
MFM10100   MFM    Updation of personnel for special process                O

MFM10200   MFM    Increase in Number of Heat Treatement cycles             O
MFM10300   MFM    Reply to Govt. Audit queries/Inspection report               O
                 paras/Action Taken Reports etc. Furnished within
                 specified time (2 weeks)
MFM10400   MFM    Reply / settlement of Internal Audit paras within            O
                 specified time (4 weeks)
MFM10500   MFM    Timely inputs to unit/corporate finance for inter-unit re-   O
                 conciliation of accounts
MFM10600   MFM   Timely inputs to unit/corporate finance for                   O
                 BUDGET/FLASH/MIRs etc.
MFM10700   MFM    Finalisation of Functional scorecard by specified date       O

MFM10800   MFM    Improvement in Employee Satisfaction Score                   O
MFM10900   MFM   Close monitoring of preproduction activities w.r.t L2         O
                 network to avoid delay in initiat stage of production.

MFM11000   MFM   Pre planning for availability of commercial work order/       O
                 engineering/ Technological documentation to relevent
                 groups.
MFM11100   MFM   Accomplishment of targets of                                  C
                 Unit/NC/Function/Department level Balance Score Card

MFM11200   MFM   Percentage Increase in production of liquid metal             O
                 through secondary refining route(VAD).
MFM11300   MFM   Modify / Retrofit the existing item/ equipment for            C
                 improved usage.
MFM11400   MFM   Establish new test facilities to enhance System testing       C
                 capabilities.
MFM11500   MFM   Enhancing the process quality levels for MAX control          O
                 modules.
MFM11600   MFM   Conductin audit for ISO-9000, ISO-14000, ISO-18000 &          O
                 SA-8000 as internal auditor
MFM11700   MFM   Technical support for Fabriction and machining to             C
                 development projects/ commercial projects.
MFM11800   MFM   Development of Forgings through ESR Route                     C
MFM11900   MFM   Adherence to safety regulations in shop floor / use of        O
                 safety devices, equipments etc.

MFM12000   GMX   Reply to Govt. Audit queries/ Inspection report paras/            O
                 Action Taken Reports etc. furnished within specified time
                 (2 weeks)
MFM12100   GMX   Reply/settlement of Internal Audit paras within specified         O
                 time (4 weeks)
MFM12200   GMX   Timely inputs to unit/corporate finance for inter-unit re-        O
                 conciliationof accounts
MFM12300   GMX   Increase in no. of active Quality Circles in the deptt.           O
FACTURING / PRODUCTION FUNCTION KRA MASTER - 2006-07

      Unit of Measurement    Critical    Special    Universal     Suggested Weightage for
                              KRA         KRA        KRA        category
                              (Y/N)       (Y/N)       (Y/N)          A       B      C
      % reduction           N           N          N                M        H        H


      % Delay               N           N          N               L         M        M



      % Delay               N           N          N               M         H        H


      Number                Y           N          N               H         M        L

      MV                    N           N          N               X         H        X

      % Increase in Score   Y           N          N               L         L        L

      % Achievement of      N           N          N               L         X        X
      target
      Number                N           N          N               L         M        H

      Number                N           N          N               L         L        L

      Number                N           N          N               L         L        L

      Time Index            N           N          N               L         M        H




      Composite index in    N           N          N               M         M        M
      productivity saving
      Time Index            N           N          N               M         M        M




      % Delay               N           N          N               M         M        M



      Number                Y           N          N               M         X        X
Number                 N   N   N   M   X   X

% Delay                N   N   N   X   H   X


Availability Index     N   N   N   X   X   M


%                      N   N   N   L   L   L



Number                 Y   N   N   H   M   M

Time Index             N   N   N   X   M   M




%                      N   N   N   X   X   M


Number                 N   N   N   X   M   X


Implementation Index   N   N   N   X   L   M




Number alive           N   N   N   X   L   X


Time Index             N   N   N   X   X   L




Number                 N   N   N   X   M   M

Number                 N   N   N   X   X   M

Number                 Y   N   N   M   M   M


Number                 N   N   N   X   L   L

Time Index             N   N   N   X   X   L
Number                 Y   N   N   X   H   H

Time Index             N   N   N   X   M   M




Number                 N   N   N   L   L   L


Number                 N   N   N   X   L   L

Time Index             N   N   N   X   X   M




Time Index             N   N   N   M   M   L




Time Index             N   N   N   M   H   L




Variety Index          N   N   N   L   L   H



To be mutually         Y   N   N   M   M   M
decided by appraiser
and appraisee.
Number                 N   N   N   M   X   X
TQM Score              N   N   Y   M   X   X

Time Index             N   N   Y   X   M   M

No. of days delayed    N   Y   Y   X   L   M
from scheduled date
Date / Time Index      N   N   Y   X   M   H
No. of days delayed    N   Y   Y   L   M   H
from scheduled date
Number                 N   N   Y   M   M   M

No. of days delayed    N   Y   N   H   H   H
from scheduled date
No. of days delayed   N   Y   N   H   H   H
from scheduled date


No. of days delayed   N   Y   N   H   H   H
from scheduled date


No. of days delayed   N   Y   N   H   H   H
from scheduled date


No. of days delayed   N   Y   N   H   H   H
from scheduled date


No. of days delayed   N   Y   N   H   H   H
from scheduled date


Number                N   N   N   M   L   L


Time Index            N   N   N   H   M   M




Average % of OEE of   N   N   N   M   H   H
selected machines
Money value/          Y   N   N   M   H   H
Numbers/ Tonne.
Time Index            N   N   N   X   X   H




Index                 N   N   N   X   H   X

%                     N   N   N   X   X   H


%                     N   N   N   M   M   M



Time Index            N   N   N   X   M   X
Index                 N   N   N   X   X   M


Index                 Y   N   N   H   X   L


Index                 Y   N   N   M   X   X
Index                 N   N   N   X   X   M

Ratio                 Y   N   N   M   X   X
Delay                 N   N   N   X   M   X


Delay                 N   N   N   X   X   M



%                     Y   N   N   H   H   H

% Implementation of   N   N   N   L   M   M
recommendations
Percentage of         Y   N   N   M   M   M
complaints reduced.
% Reduction           Y   N   N   L   L   L


Time Index            Y   N   N   M   X   X



Index                 N   N   N   X   M   X


Index                 N   N   N   X   X   M


% Reduction           Y   N   N   M   L   L
%                     Y   N   N   M   L   L

Time Index            Y   N   N   H   H   H




%                     Y   N   N   M   M   L

%                     Y   N   N   H   X   X
Time Index           N   N   N   X   H   X




Rupees               Y   N   N   M   L   L

%                    Y   N   N   M   X   X

Number               N   N   N   X   H   X

%                    Y   N   N   M   M   M

%                    N   N   N   L   L   M

%                    N   N   N   M   L   L

%                    Y   N   N   M   M   M

Money value          N   N   N   L   L   L

%                    N   N   N   M   L   L
Time Index           Y   N   N   M   X   X



availability index   N   N   N   X   M   X


Number               N   N   N   L   L   L

Time Index           N   N   N   M   X   X




Time Index           N   N   N   X   M   X




Time Index           N   N   N   L   X   X


Time Index           N   N   N   L   X   X


%                    N   N   N   H   M   M
%                     N   N   N   H   M   M


%                     N   N   N   H   M   M


%                     N   N   N   H   M   M


No. of days delayed   N   Y   N   L   L   L
from scheduled date
%                     N   N   N   M   X   X

Time Index            N   N   N   X   M   X


Time Index            N   N   N   X   X   M



Nos. completed        N   N   N   H   X   X

No.of activities      N   N   N   X   X   H
implemented

No.of defaulters      N   N   N   X   H   X


Targets               N   N   N   X   X   H

Money Value Numbers Y     N   N   H   M   X

% Delay               N   N   N   X   H   H

Time Index            N   N   N   X   M   H



%                     Y   N   N   M   L   L


%                     N   N   N   M   M   M


Time Index            N   N   N   L   L   L



Time Index            N   N   N   L   L   L


MV                    N   N   N   M   M   L
% reduction          Y    N   N   H   M   M
In KWH / liters      N    N   N   X   X   M


Number               Y    N   N   L   M   M
Time Index           N    N   N   H   X   X


No of defaults       N    N   N   X   M   X

% reduction in        N   N   N   X   X   M
consumption over last
year
%                     N   N   N   L   M   M


%                    N    N   N   H   H   H



Number               N    N   N   L   L   L




Time Index           N    N   N   L   L   L




%                    N    N   N   L   M   M
Time Index           N    N   N   H   H   H




Time Index           N    N   N   X   X   H




Time Index           N    N   N   L   L   L



Number               N    N   N   L   L   L
Number               N    N   N   L   X   X

%                    N    N   N   M   M   X

%                    N    N   N   L   M   L
%                  N   N   N   L   L   L

Number             N   N   N   L   L   L

Cleared in first   N   N   N   H   M   M
attempt / Jobs
offered
%                  N   N   N   X   M   X

%                  N   N   N   X   X   H

Time Index         N   N   N   M   M   M
%                  N   N   N   L   H   H

Time Index         N   N   N   H   H   H
%                  N   N   N   L   M   L

%                  N   N   N   L   M   M


Number             N   N   N   L   M   L

Complaints         N   N   N   X   L   L

%                  N   N   N   L   M   L


Ratio              N   N   N   L   L   L
Number             N   N   N   X   L   L

% Delay            N   N   N   H   M   L

Time Index         N   N   N   L   L   M



Ratio              N   N   N   L   L   L


Index              N   N   N   L   L   M



% reduction        N   N   N   L   L   L


Number             N   N   N   L   M   L

% Increase         N   N   N   L   M   M
%                       N       N       Y       M   L   L


%                       N       N       Y       M   L   L

Time Index              N       N       Y       M   L   L

Time Index              N       N       Y       M   L   L

No. of days delayed     N       Y       Y       M   M   L
from scheduled date
Score                   N       N       Y       M   X   X
Time Index              N       N       N       M   M   M


Time Index              N       N       N       M   M   M


Balanced Scorecard      Y       N       N       H   H   X
Rating (5/4/3/2/1)

Metric Tons             N       N       N       M   M   M

No. of items            N       N       N       H   H   H

No. of facility         N       N       N       H   H   H
established
Six sigma scale         N       N       N       H   H   H

No of day               N       N       N       H   H   H

Number of               N       N       N       H   H   H
components.
Time Index              N       N       N       H   H   H
No. of NCRs             N       N       N       M   M   M


%                           Y       N       Y   M   L   L


%                           Y       N       Y   M   L   L

Time Index                  Y       N       Y   M   L   L

Number of new circles               N       Y   M   X   X
- 2006-07

       Source of Data For Measurement                            KRA Remarks



       Reduction in % = 1 Tc = Time mentioned in
       contract / L2 chart ; Ta = Actual Time L5 L4 L3 L2
       L1
       ((d/N)* 100)      Delay = 1 n = No. of activities
       delayed ; d = Delay in no. of days N = Total no. of
       days agreed at the beginning of the year L5 L4 L3
       L2 L1
       Delay = 1 n = No. of activities delayed ; d = Delay
       in no. of days N = Total no. of days agreed at the
       beginning of the year L5 L4 L3 L2 L1
       x = No. of new technologies planned to be
       implemented in the year L5 L4 L3 L2 L1
       x = Planned value of savings in Rs. at the begining
       of the year L5 L4 L3 L2 L1
       (Present score - Previous score) / previous score

       Actual Savings / Projected savings

       x = No. of actions plans planned to be implemented
       in the year L5 L4 L3 L2 L1
       x = No. of systems planned to be developed in the
       year L5 L4 L3 L2 L1
       x = No. of actions plans planned to be implemented
       in the year L5 L4 L3 L2 L1
       Delay ; D = Ia * Ib q Ia = No. of delayed processes
       issued / Total no. of planned processes to issue Ib
       = Cummulative no. of days of delay / Cummulative
       total time planned in days L5 L4 L3 L2 L1

       CP ; Ip = 1 S = Saving in each project ; N = No. of
       projects L5 L4 L3 L2 L1
       Delay ; D = Ia * Ib q Ia = No. of facilities delayed /
       Total no. of facilities proposed at the begining of the
       year Ib = Cummulative no. of days of delay /
       Cummulative total time planned in days L5 L4 L3
       L2 L1
        L5 L4 L3 L2 L1



       x = No. of welding processes planned to be
       developed in the year L5 L4 L3 L2 L1
x = No. of productive processes planned to be
implemented in the year L5 L4 L3 L2 L1
 L5 L4 L3 L2 L1


Ia = 1 - 1 X2 = No. of items planned for the year X1
= No. of items actually made available L5 L4 L3 L2
L1
% = 1 X2 = No. of actually implemented suggestions
per employee for current year X1 = No. of actually
implemented suggestions per employee for
preceeding year L5 L4 L3 L2 L1
x = No. of latest techniques / accredition planned to
be implemented in the year L5 L4 L3 L2 L1
Delay ; D = Ia * Ib q Ia = No. of techniques
identified / Total no. of techniques planned for the
year Ib = Cummulative no. of days of delay /
Cummulative total time planned in days L5 L4 L3
L2 L1
%=1-(X2-X1)/X2 X2= No of items planned for the
year, X1= No of Items actually procured L5L4L3L2L1

x = No. of upgradations planned and implemented in
the year L5 L4 L3 L2 L1

Index ; I = P1 / 1 P2 P2 = No. of Improvement
Projects planned to be implemented for the year P1
= No. of Improvement Projects actually implemented
 L5 L4 L3 L2 L1

Target ( X ) to be decided between Appraisee and
Appraiser q L5 L4 L3 L2 L1 X 0.8X 0.7X 0.6X
0.5X
Delay ; D = Ia * Ib Ia = No. of progress reports
submitted / Total no. of planned submission of
progress reports Ib = Cummulative no. of days of
delay / Cummulative total time planned in days L5
L4 L3 L2 L1
Target ( X ) to be decided between Appraisee and
Appraiser q L5 L4 L3 L2 L1
x = No. of actions planned to be implemented in the
year L5 L4 L3 L2 L1
x = No. of new / improved moulding processes
planned to be implemented in the year L5 L4 L3
L2 L1
x = No. of factors planned to be identified in the year
L5 L4 L3 L2 L1
Delay ; D = Ia * Ib q Ia = No. of action plans
implemented / Total no. of planned action plans to
be implemented Ib = Cummulative no. of days of
delay / Cummulative total time planned in days L5
L4 L3 L2 L1
x = No. of action plans planned to be identified in the
year L5 L4 L3 L2 L1
Delay ; D = Ia * Ib , Ia = No. of action plans
implemented / Total no. of action plans planned to
be implemented Ib = Cummulative no. of days of
delay / Cummulative total time planned in days L5
L4 L3 L2 L1
x = No. of equipments / processes planned to be
identified in the year w L5 L4 L3 L2 L1

x = No. of equipments / processes planned to be
procured in the year w L5 L4 L3 L2 L1
Delay ; D = Ia * Ib Ia = No. of action plans
implemented / Total no. of planned action plans to
be implemented Ib = Cummulative no. of days of
delay / Cummulative total time planned in days L5
L4 L3 L2 L1
Delay ; D = Ia * Ib Ia = No. of Improvement
Projects implemented / Total no. of planned
Improvement Projects to be implemented Ib =
Cummulative no. of days of delay / Cummulative
total time planned in days L5 L4 L3 L2 L1
Delay ; D = Ia * Ib Ia = No. of technologies or
components indeginised / Total no. of technologies
or components planned to be indeginised Ib =
Cummulative no. of days of delay / Cummulative
total time planned in days L5 L4 L3 L2 L1

Ia = X1 / X2, X2 = No. of cutting tools planned for
the variety reduction in the year X1 = No. of variety
reductions actually achieved L5 L4 L3 L2 L1

To be mutually decided by appraiser and appraisee.


Unit QA/QC
Quality Deptt.

Project report

Project report

Project report




Project report
Project report



Project report



Project report



Project report



Project report



L5 L4 L3 L2 L1 5 4 3 2 1


Time index = Ia * Ib Ia = No. of products delayed /
Total no. of products planned Ib = Cummulative no.
of days of delay / total time planned in days L5 L4
L3 L2 L1 0 0.05 0.1 0.15 0.2

Average Percentage of OEE L5 L4 L3 L2 L1
90% 85% 80% 75% 70%
Turnover against target set in score card L5 L4 L3
L2 L1
Index = Ia x Ib Number of plans provided in time Ia
= Total Number of plans to be made Cummulative
number of days of delays Ib = Cummulative total
time planned in days L5 L4 L3 L2 L1

 Number of inputs in time = ------------------------------
-- Total inputs planned L5 L4 L3 L2 L1
? (Output achieved ) = -------------------------------------
------------------------ x 100 Total output planned L5
L4 L3 L2 L1
% of total packages achieved / financial                     Plan issued by
achievement                                                  PPC
     L5 L4 L3 L2 L1
          95 90 85 80 75
Delay = Ia x Ib Ia = No.of plans delayed / Total
No.of plans Ib = Cummulative No.of days of
delay / Comulative total time planned in days L5 L4
 L3 L2 L1
   ? (output of each facility ) = ---------------------------
-------------------- Total output planned. L5 L4 L3 L2
 L1
Reduction in material consumption in Rs. = -----------
------------------------------------------ x 100 Gross
Turnover L5 L4 L3 L2 L1
WIP as % of GTO L5 L4 L3 L2 L1
No.of inputs in time = ---------------------------------
Total inputs planned L5 L4 L3 L2 L1
1-(x1/x2)
  ? (d1 + d2 + d3 + . . . . . . . . ) di = No.of days by
which action plan delayed beyond 30 days of
occurence of RJ/RW L5 L4 L3 L2 L1
  ? (d1 + d2 + d + . . . . . . . . . ) di = No.of days by
which implementation delayed beyond 60 days of
occurence of RJ/RW L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

% achieved L5 L4 L3 L2 L1

L5 L4 L3 L2 L1

Number of complaints replied to within 6 days x = ---
-------------------------------------------------------- x 100
Total number of complaints L5 L4 L3 L2 L1
Dealy D = Ia x Ib Ia = Number of deliveries
delayed / Total Deliveries Ib = Cummulative
Number of days of delay / cummulative Total time
planned in days L5 L4 L3 L2 L1
 Ia = x2 - x1 x 100 x2 X2 = No.of Items planned
for outsourcing x1 = Number of items moved in
time L5 L4 L3 L2 L1
  ? (Output of each facility in std.hrs.) = ----------------
------------------------------- Total output planned in std.
hrs. L5 L4 L3 L2 L1
X = Target set for the unit L5 L4 L3 L2 L1
L5 L4 L3 L2 L1

Delay = Ia x Ib Number of items delayed (against
Production Plan) Ia = Total items planned
Cummulative number of days delayed Ib =
Cummulative total time planned in days L5 L4 L3
L2 L1
L5 L4 L3 L2 L1

Total Number of Supplies - Number of supplies
sequencially x = -----------------------------------------------
------------------------x 100 Total number of projects L5
L4 L3 L2 L1
D = Ia x Ib Number of inputs supplied
sequencially as per plan Ia = Total number of inputs
planned Cummulative number of days of delay Ib =
 Cummulative Total time planned. L5 L4 L3 L2 L1

x = Turnover planned from new products in Rs. L5
L4 L3 L2 L1
The increase in efficiency of work centre over
previous year L5 L4 L3 L2 L1
x = Number of action plans implemented within
stipulated time L5 L4 3 L2 L1
Testing targets achieved / Testing targets planned

Reduction in failures over prev. year L5 L4 L3 L2 L1

Reduction in complaints over prev. year L5 L4 L3
L2 L1
Reduction over previous year L5 L4 L3 L2 L1

x =Planned value of savings at the begining of the
year L5 L4 L3 L2 L1
Reduction over previous year L5 L4 L3 L2 L1
D = Ia x Ib Ia = Number of assemblies delayed /
Total assemblies Ib = Cummulative Number of days
of delay / cummulative Total time planned in days
L5 L4 L3 L2 L1
  x1 - ----------- x2 x2 = Number of items planned
x1 = Number of items actually made available L5
L4 L3 L4 L1
No of projects for which Items not despatched for
each product in time L5 L4 L3 L2 L1
Delay D = Ia x Ib Numbers of delayed dockets
issued Ia = Total Number of planned dockets to
issue Cummulative number of days of delay Ib =
Cummulative total time planned in days L5 L4 L3
L2 L1 0 0.05 0.1 0.15 0.2
Delay D = Ia x Ib Numbers of delayed documents
received Ia = Total Number of planned documents
to receive Cummulative number of days of delay
Ib = Cummulative total time planned in days L5 L4
L3 L2 L1
D=Ia x Ib. Ia = No. of documents dispatched / total
No. of documents planned. Ib = cum. No. of days of
delay / cum. Total time planned in days.
D=Ia x Ib. Ia = No. of indents delayed / total No. of
indents planned. Ib = cum. No. of days of delay /
cum. Total time planned in days.
X = (X1 -X2)/X1 x 100 X1= NCR raised for
previous audit . X2 = NCR raised for the dept. this
year.
X = (X1-X2)/X1 x 100 X1= NCR raised for
previous audit . X2 = NCR raised for the dept. this
year.
X = (X1-X2)/X1 x 100 X1= NCR raised for
previous audit . X2 = NCR raised for the dept. this
year.
X = (X1-X2)/X1 x 100 X1= NCR raised for previous
audit . X2 = NCR raised for the dept. this year.

Delay in days. L5 L4 L3 L2 L1

X=((Last year's NCR - Present NCR's) / Last Year's
NCRs. X 100)
x = Ia / Ib. Ia = No. of days delayed for collection
and analysis. Ib = Total No. of days planned for
collection and analysis.
D=Ia x Ib. Ia = No. of corrective actions done / Total
No. of corrective actions planned for this year. Ib =
cum. No. of days of delay / cum. Total time planned
in days.
x = No. of EMPs planned for completion in this year.

x = No. of (Training needs + health records planned
for maintaining + communication of learning points
out of accidents)
x = ensuring No. of defaulters to wear PPEs by
providing training and also usage of first aid boxes
and fire fighting equipments.
x = No. of key parameters planned for achieving the
set target.
Turnover against target set on score card

(Delay / No of days planned) * 100

Delay; D = Ia * Ib Ia = No. of components
delayed/Total No. of components planned. Ib =
Cum. No. of days of delay/Cum. Total days planned.

% reduction = Ip-Ic / Ip x 100. Ip = Non-moving
Inventory Previous year; Ic = Current year Non-
moving inventory.
% increase = Cy - Ly (In percentage) Cy = Current
year percentage; Ly = Last year percentage.

Delay; D = Ia * Ib; Ia = No. of Instruments delayed in
calibration / Total No. of instruments planned for
calibration . Ib = Cum. No. of days delay / Cum.
Total time planned in days.
Delay; D = Ia * Ib; Ia = No. of testing delayed /
Total No. of testing planned . Ib = Cum. No. of
days delay / Cum. Total time planned in days.
x = Planned value of Indigenisation.
x = Planned value.
Savings over previous years


X = No of machines planned to be completed
Time Index = Ia x Ib Ia = No of requirements not
met / Total no of reqts planned Ib = Cum. no days
of delay / cum.total time planned in days
X = No of defaults

X = Value of Savings identified L5 = 'X' / L4 =
0.95'X' / L3 = 0.90'X' / L2 = 0.85 'X'/ L1 = 0.80'X'

% reduction = [% defect of last year -% defect of this
year / % defect of last year ] L5 = 2%/ L4 = 1.5%/
L3 = 1.0% L2 = 0.5%/ L1 = 0.25%
% Yield achieved=100 -[Matl consumed - (Finished
product wt + Process allowance) / Matl consumed]
L5 = 90%/ L4 = 88%/ L3 = 85%/ L2 = 82%/ L1 =
80%
No.of Trg.programes = SUM of[Trg. program
conducted X No of skilled Technician attended X
duration in days / Total no. of technicians avl in
dept./section ] L5 = 4.5 Mandays / Emp./ L4 = 4.0/
L3 = 3.5/ L2 = 3.0/ L1 = 2.5
Time index= Ia X Ib Ia = No of accessories in bad
condition/Total no of accessories required. Ib =
Cum. No days of Delay / Cum. Total time planned in
days L5= 0.05/ L4 = 0.10/ L3 = 0.15/ L2 = 0.20/ L1 =
0.25
% recovery
Matl. reqd. month 'A' =(Planned month - Product
cycletime in months) L5 = 8 weeks ahead of 'A'/ L4
= 6 weeks ahead of 'A'/ L3 = 4 weeks ahead of 'A'/
L2 = 2 weeks ahead of 'A'/ L1 = 1 week ahead of'A'

Matl. reqd. month 'A' =(Planned month - Product
cycletime) L5 = 8 weeks ahead of 'A'/ L4 = 6 weeks
ahead of 'A'/ L3 = 4 weeks ahead of 'A'/ L2 = 2
weeks ahead of 'A'/ L1 = 1 week ahead of 'A'

Time Index = Ia X Ib Ia = (No of m/c not
Reconditioned/Retrofitted / No of m/cs planned ) Ib =
Cum no days of delay / cum total time planned in
days
No.of multi skilled work centers L5 L4 L3 L2 L1
No.of surplus / condemned facilities disposed L5 L4
L3 L2 L1
 Delay in days Delay = ------------------ x 100
Planned days L5 L4 L3 L2 L1
 Delay in days Delay = ------------------- x 100
Planned days L5 L4 L3 L2 L1
Availability of process on line for manufacturing L5
L4 L3 L2 L1
Number of tools / jigs / fixtures salvaged L5 L4 L3
L2 L1
X=(Total jobs offered - No. of jobs reworked / No. of
jobs rejected) / Total jobs offered.

Delay in days Dealy = ------------------ x 100
Planned days L5 L4 L3 L2 L1
On time delivery of items to interanl customer L5
L4 L3 L2 L1
 L5 L4 L3 L2 L1
  Delay in days Delay = ------------------ x 100
Planned days L5 L4 L3 L2 L1
   L5 L4 L3 L2 L1
( (Actual time in hrs.- Planned hours) / Planned
hours ) * 100
 Waste Disposal in Kgs. Disposal % = ------------------
---------------------- x 100 Waste Generated in Kgs.
L5 L4 L3 L2 L1
Number of vendors developed L5 L4 L3 L2 L1 5 4
  3 2 1
Number of complaints in a month L5 L4 L3 L2 L1

 No.of processes modified ' --------------------------------
------ x 100 Number of non-conforming process L5
 L4 L3 L2 L1
Number of Indents/ No of requisitions
Number of items for which shelf life expired L5 L4
L3 L2 L1
   Delay in days Delay = ------------------ x 100
Planned days L5 L4 L3 L2 L1
Delay = Ia x Ib Number of scopes delayed Ia =
Total Number of scopes Cummulative number of
days of delay Ib = Cummulative total time planned in
days L5 L4 L3 L2 L1
(Number of work instruction issued) / (Number of
work instructions planned) L5 L4 L3 L2 L1 1.0
0.9 0.8 0.7 0.6
Planned Time - Actual Time = -----------------------------
----------- x 100 Planned Time (All Times in days)
L5 L4 L3 L2 L1 10% 8% 6% 4% 2% Fraction to
be converted to whole Number
( (Planned days - Actual Days ) / planned days) * 100


  Reduction in NCR's on special processes L5 L4
L3 L2 L1
( ( Actual cycles - Planned cycles) / Planned cycles)
* 100
Targets to sets as follows; 100% case L5; 95-99%
cases - L4;8. 94% cases. L3; 75-84% cases - L2;
<75% cases-L1
Record maintained by Audit deptt.

Record maintained by individual / deptt.

Record maintained by Unit/corp. Finance deptt.

Record maintained by Unit Head / Unit P&D

Survey Report
Time Index = Ia x Ib Ia = Number of activities
delayed / Total no activity planned. Ib =
Cummulative no of days delayed/ total no of days.
Time Index = Ia x Ib Ia = Number of documents
delayed / Total no of documents required Ib =
Cummulative no of days delayed/ total no of days.
Rating declared at year end by Corporate / Unit     This KRA will be taken by Head of Unit /Function / Department , if covere
Management

Percentage Increase of VAD liquid metal produced    -
from 2004-05.
Report                                              nil

Documents.                                          nil

ICT report                                          Measured for Max control modules.

Schedule Issued by MR                               Complte the audit as per schedule.

Supported to number of components.                  A:X, B:X, C:M

Delay in development                                The forgings developed through ESR route have not been included in KR
No. of NCRs in Safety audit                         Audit report of
L5 L4 L3 L2 L1                                      audit conducted
    0     1    2   3    4                           by head of shop
Record maintained by Audit deptt.


Record maintained by Audit deptt.

Record maintained by individual/ deptt.

Unit QA/QC
/Function / Department , if covered under MAP, and can be assigned a weightage upto 100%




oute have not been included in KRA master list. Development of Forgings thorugh ESR route are included in Forge Shop Balance Score Car
ed in Forge Shop Balance Score Card.
                                                            COMMERCIAL FUNCTION KR

KRA ID     Function KRA Description                    KRA Unit of Measurement
                                                       Type

CMX00100            ORDER BOOKING FOR MAIN                   AS A % OF BUDGET
            CMX                                         O
                    EQUIPMENT
CMX00101            L2 - SUCCESS RATE OF OFFERS              VALUE OF OFFERS
                                                             CONVERTED INTO
            CMX                                         O    ORDERS/TOTAL
                                                             VALUE OF OFFERS
                                                             SUBMITTED
CMX00102            L3 - TIMELY PREPARATION OF               Time Index
                    ESTIMATES & SUBMISSION OF
            CMX                                         O
                    COMPLETE OFFER

CMX00200            ORDER BOOKING THROUGH                    AS A % OF TOTAL
            CMX                                         O
                    NEGOTIATED ROUTE                         ORDER BOOKED
CMX00201            L2 - FINALISATION OF TECHNICAL           Time Index
                    PARAMETERS/SCOPE AND
            CMX     COMMERCIAL CONDITIONS AS PER        O
                    PLAN

CMX00202            L3 -TIMELY PREPARATION AND               Time Index
                    FURNISH CLARI-FICATIONS SOUGHT
            CMX     BY CUSTOMERS ON THE PROPOSAL        O
                    SUBMITTED.

CMX00300            TENDERS PARTICIPATED WHERE               AS A % OF QUALIFIED
                    PRICE ASSESSMENT BY COMMERCIAL           EVALUATED BIDS
                    IS WITHIN RANGE OF +/- 5% FOR
            CMX                                         O
                    STANDARD PRODUCTS OF QUALIFIED
                    EVALUATED L1 OR L2 BIDDER .

CMX00400            TENDERS PARTICIPATED WHERE               AS A % OF QUALIFIED
                    PRICE ASSESSMENT BY COMMERCIAL           EVALUATED BIDS
                    IS WITHIN RANGE OF + OR - 7% FOR
            CMX                                         O
                    HYDRO PROJECTS OF QUALIFIED
                    EVALUATED L1 OR L2 BIDDER.

CMX00500            FINALISATION / SIGNING OF PO/            Time Index
            CMX                                         O
                    CONTRACT WITHIN SPECIFIED TIME
CMX00501            L2 -REVIEW & FINALISATION OF             Time Index
                    CONTRACT TERMS WITH CUSTOMER
                    WITHIN 30% OF SPECIFIED TIME
            CMX                                         O
CMX00502         L3 - PREPARATION OF DRAFT                         Time Index
                 CONTRACT WITHIN 50% OF SPECIFIED
                 TIME
           CMX                                                 O



CMX00600         ANTICIPATED ORDER CONVERTED                       AS A % OF TOTAL
           CMX   INTO FIRM ORDERS WITHIN TIME                  O   ANTICIPATED ORDERS
                 FRAME
CMX00601         L2 - PREPARE AND FURNISH                          Time Index
                 CLARIFICATIONS SOUGHT BY
           CMX   CUSTOMERS ON THE PROPOSAL                     O
                 SUBMITTED.

CMX00700         SUCCESS RATE OF                                   % OF TOTAL PQ BIDS
           CMX   PREQUALIFICATION BIDS PREPARED                O   SUBMITTED
                 AND SUBMITTED
CMX00800         ORDER BOOKING FOR SPARES/ R&M/                    AS A % OF BUDGET
           CMX                                                 O
                 O&M SERVICES.
CMX00801         L2 - ENHANCE SUCCESS RATE OF                      VALUE OF OFFERS
                 OFFERS                                            CONVERTED INTO
           CMX                                                 O   ORDERS/TOTAL
                                                                   VALUE OF OFFERS
                                                                   SUBMITTED
CMX00802         L3 - TIMELY PREPARATION OF                        Time Index
                 ESTIMATES/ TECHNO-COMMERCIAL
           CMX                                                 O
                 BID

CMX00900         ISSUE OF WORK ORDERS/Contract                     Time Index
           CMX                                                 O
                 memo as per schedule
CMX01000         Arrange AMA approvals within specified            Time Index
                 schedulefor aniticipated orders to initiate
           CMX   Advance action of Long lead materials for     O
                 meeting tight delivery schedules.

CMX01001         Preparation of AMA proposals within               Time Index
           CMX                                                 O
                 specified schedules
CMX01100         Timely preparation and dissemination of           Time Index
           CMX                                                 O
                 CIS
CMX01200         APPROVAL OF L1/L2 NETWORKS                        Time Index
                 WITHIN SPECIFIED TIME IN THE
           CMX                                                 O
                 CONTRACT

CMX01201         L3 - PREPARE/CONSOLIDATE &                        Time Index
                 SUBMIT L1/L2 NETWORKS WITHIN
           CMX                                                 O
                 75% OF SPECIFIED TIME.
CMX01300         DRAWINGS APPROVAL WITHIN               Time Index
                 SCHDULED TIME
           CMX                                      O



CMX01400         VENDORS/QAP / TEST SCHEDULE            Time Index
                 APPROVAL WITHIN SCHEDULED TIME
           CMX                                      O
                 AS APPLICABLE

CMX01500         TIMELY APPROVAL OF BILLING BREAK       Time Index
                 UP AS PER SCHEDULE
           CMX                                      O


CMX01501         L2 -REVIEW AND CHECK BILLING           Time Index
                 SCHEDULE COMPLIANCE WITH TERMS
           CMX                                      O
                 OF PAYMENT/SUBMIT & OBTAIN
                 APPROVAL TIMELY
CMX01502         L3 - PREPARE BILLING SCHEDULE          Time Index
                 WITHIN 75% OF SCHEDULED TIME IN
           CMX                                      O
                 LINE WITH CONTRACT TERMS.

CMX01600         OBTAINING DOCUMENTS FROM               Time Index
                 CUSTOMER FOR PROJECT
                 IMPORT/DUTY EXEMPTION
           CMX                                      O
                 ENTITLEMENT CERTIFICATE.(AS PER
                 AGREED SCHEDULE WITH INTERNAL
                 CUST.)
CMX01601         L3 -PREPARE AND SUBMIT DRAFT           Time Index
                 DOCUMENTS TO CUSTOMER FOR
           CMX                                      O
                 OBTAINING DEEC / PI DOCUMENTS
                 WITHIN 75% OF SPECIFIED TIME
CMX01700         OBTAINING DOCUMENTS FROM               AS A % OF
                 CUSTOMERS FOR AVAILING EXPORT          COLLECTION OF ALL
           CMX                                      O
                 INCENTIVE WITHIN 6 MONTHS FROM         DOCUMENTS DUE
                 RECEIPT OF PAYMENT
CMX01800         SUBMISSION OF ALL FINAL                Time Index
                 DOCUMENTS INCLUDING AS BUILT
           CMX   DRGS./ O & M/ MANUALS ETC.WITHIN   O
                 CONTRACT PERIOD/ AS PER
                 CONTRACT SCHEDULE
CMX01900         TO ACHIEVE GROSS BILLING WITH          AS A % OF BUDGET
           CMX                                      O
                 RESPECT TO BUDGET TARGET
CMX01901         L2 -ARRANGE CUSTOMERS                  Time Index
                 CLEARANCE FOR DESPATCH ( WITHIN
           CMX   1 MONTH OF HANDING OVER/           O
                 CONTRACT SCHEDULE WHICHEVER IS
                 LATER)
CMX01902         L3 -ARRANGE BILLING AND SUBMIT         Time Index
                 BILLS TO CUSTOMER WITHIN 7 DAYS
           CMX                                      O
                 OF BILLABLE
CMX02000         SUBMISSION OF FINAL                     Time Index
                 SUPPLY/SERVICES BILLS WITHIN 30
           CMX                                       O
                 DAYS OF COMPLETION OF ACTIVITIES.

CMX02100         CASH COLLECTION FROM ADVANCE/           AS A % OF REVENUE
           CMX   PROGRESS. PAYMENT W.R.T. BUDGET     O   BUDGET

CMX02101         L3 -TIMELY ARRANGE BG's/REQUIRED        Time Index
                 DOCUMENTS INCLUDING INVOICE AND
           CMX   SUBMIT TO CUSTOMERS WITHIN 1        O
                 WEEK OF DUE DATE .

CMX02200         CASH COLLECTION FROM CURRENT            AS A % OF REVENUE
           CMX                                       O
                 YEAR'S BILLING.W.R.T BUDGET             BUDGET
CMX02201         L-2 TIMELY VERIFICATION OF              Time Index
                 INVOICES FOR REALISATION OF
           CMX                                       O
                 PAYMENTS (WITHIN 45 DAYS OF
                 RECEIPT OF BILL)
CMX02202         L3 - TIMELY FORWARDING OF               Time Index
                 INVOICE'S ALONG WITH REQUIRED
           CMX                                       O
                 DOCUMENTS (WITHIN 7 DAYS OF
                 BILLABLE)
CMX02300         CASH COLLECTION FROM YEAR END           AS % OFYEAR END
           CMX                                       O
                 COLLECTABLE OUTSTANDING                 OUTSTANDINGS
CMX02301         L2 - IDENTIFY REASONS FOR NON           Time Index
                 PAYMENT/ CLEAR BOTTLENECKSOF
           CMX                                       O
                 UNVERIFIED BILLS LATEST BY END OF
                 1ST QUARTER.
CMX02302         L3 - ARRANGE VERIFICATION OF            Time Index
                 UNVERIFIED INVOICE'S LATEST BY
           CMX                                       O
                 END OF 2 ND QUARTER.

CMX02400         BILLING OF DEFERRED DEBTS WITHIN        Time Index
                 30 DAYS OF BECOMING DUE AS PER
           CMX                                       O
                 CONTRACT

CMX02500          REALISATION OF MORE THAN 1 YEAR        AS A % OF 1 YEAR
           CMX                                       O
                 OLD DUES                                OLD DUES
CMX02501         L2 - IDENTIFY REASONS FOR NON           Time Index
                 PAYMENT/ CLEAR BOTTLENECKS OF
           CMX                                       O
                 UNVERIFIED BILLS LATEST BY END OF
                 1ST QUARTER.
CMX02502         L3 - ARRANGE VERIFICATION OF            Time Index
                 UNVERIFIED INVOICE'S LATEST BY
           CMX                                       O
                 END OF 2 ND QUARTER.

CMX02600         INITIATION OF PROPOSALS FOR             AS A % OF TOTAL
           CMX   WRITE OFF                           O   VALUE DUE FOR
                                                         WRITE OFF
CMX02601         L-2 REVIEW AND CHECK                              AS A % OF TOTAL
                 COMPLETENESS OF PROPOSAL &                        VALUE DUE FOR
           CMX   FINALISE AND CO-ORDINATE WITH                 O   WRITE OFF
                 CONCERNED AGENCIES FOR FINAL
                 APPROVAL.
CMX02602         L3 - PREPARE DRAFT PROPOSALS                      AS A % OF TOTAL
           CMX   WITH ALL REQUIRED SUPPORTING                  O   VALUE DUE FOR
                 DOCUMENTS AS PER SCHEDULE.                        WRITE OFF
CMX02700          REALIZATION OF WITHHELD                          AS A % OF TOTAL
           CMX                                                 O
                 DUES/LIQUIDATION                                  WITH HELD DUES
CMX02701         L2 - IDENTIFY PENDING ISSUES AND                  AS A % OF TOTAL
                 REACH SETTLEMENT WITH                             WITH HELD DUES
           CMX                                                 O
                 CUSTOMERS FOR GETTING
                 PAYMENTS.
CMX02702         L3 - FULFILMENT OF SETTLEMENTS                    AS A % OF TOTAL
           CMX   REACHED AND FOLLOW UP FOR                     O   WITH HELD DUES
                 REALISATION OF PAYMENTS.
CMX02800          RETRIEVAL OF BANK GUARANTEES                     AS A % OF TOTAL
           CMX                                                 O   VALUE OF BG's DUE
                                                                   FOR RETRIEVAL
CMX02900         NUMBER OF PROVISIONAL                             AS A % OF TOTAL NO.
                 INSURANCE CLIAMS CONVERTED                        OF PROVISIONAL
           CMX                                                 O
                 INTO FINAL CLAIMS DURING THE YEAR                 CLAIMS LODGED

CMX02901         L3 - ARRANGING DOCUMENTS FOR                      AS A % OF TOTAL NO.
           CMX   LODGING FINAL CLAIMS                          O   OF PROVISIONAL
                                                                   CLAIMS LODGED
CMX03000         % OF CLAIMS SETTLED OUT OF TOTAL                  AS A % OF TOTAL
           CMX                                                 O
                 CLAIMS DUE                                        CLAIMS DUE
CMX03100         COLLECTION OF TDS CERTIFICATES                    AS A % OF TOTAL TDS
           CMX                                                 O
                 FROM CUSTOMERS W.R.T.DUE                          DUE
CMX03200         COLLECTION OF C/D/E1 FORMS                        AS A % OF TOTAL DUE
           CMX                                                 O
CMX03300         FINALISATION OF PROJECT                           Time Index
                 INSURANCE AS PER SCHEDULE
           CMX                                                 O


CMX03301         L3 - PREPARATION OF INSURANCE                     Time Index
                 TENDER IN LINE WITH CONTRACT
           CMX   REQUIREMENTS 30 DAYS PRIOR TO                 O
                 FINALISATION OF PROJECT
                 INSURANCE TENDER
CMX03400         Timely inputs to unit/corporate finance for       Time Index
           CMX                                                 O
                 inter-unit re-conciliationof accounts
CMX03500         Preparation of monthly cash collection/           Time Index
           CMX   verification/ & old & w/h plan and            O
                 reconciliation plan
CMX03600   CMX   Timely raising PVC & ERV claims               O   Time Index
CMX03601         VERIFICATION OF PVC BILLS WITHIN                  Time Index
           CMX                                                 O
                 SPECIFIED PERIOD
CMX03700   CMX   Additional claim for extra work               O   Rs. Crores
CMX03701         Preparation & submission of claims for            Time frame
           CMX                                                 O
                 extra work
CMX03800   CMX   Turn over against set completion              O   % of budget
CMX03900   CMX   Turnover for SAS work                         O   Rs Crs.
CMX04000         Time taken for cash collection of current         No. of days
           CMX                                                 O
                 year billing
CMX04100         Linking of Payments with in 30 days after         Rs. Crs.
                 receiving payment receipts from customer
           CMX                                                 O
                 end to ensure proper accounting.

CMX04200          TIMELY REVIEW & SUBMISSION OF                    Time Index
                 MONTHLY PROGRESS REPORTS TO
           CMX   BOTH INTERNAL & EXTERNAL                      O
                 CUSTOMERS( BY 1ST WEEK OF EVERY
                 MONTH)
CMX04201         L3 -PREPARE PROGRESS REPORTS                      Time Index
                 AS PER SCHEDULE.(3 DAYS BEFORE
           CMX                                                 O
                 SUBMISIION)

CMX04300         PREPARATION OF MIR AS PER                         Time Index
                 SCHEDULE INCLUDING BROAD
           CMX                                                 O
                 OBJECTIVE & FLASH RESULTS.

CMX04301         L3 - TIMELY PREPARATION OF DRAFT                  Time Index
                 MIR's
           CMX                                                 O


CMX04400         FORMULATION OF STRATEGY FOR                       Time Index
                 FIXING BUDGET PARAMETERS &
           CMX                                                 O
                 PRESENTATION TO MANAGEMENT

CMX04401         L2 - TIMELY PREPARATION OF                        Time Index
                 BUDGET FOR REVIEW &
           CMX                                                 O
                 PRESENTATION

CMX04402         L3 - TIMELY                                       Time Index
                 COLLECTION/COMPILATION AND
           CMX                                                 O
                 PROVIDING DATA FOR PREPARATION
                 OF BUDGET.
CMX04500         Timely inputs to unit/corporate finance for       Time Index
           CMX   BUDGET/FLASH/MIRs etc.                        O

CMX04600         Finalisation of Functional scorecard by           No. of days delayed from
           CMX   specified date                                O   scheduled date

CMX04700         No. of units commissioned as per                  No. of units
           CMX   Balanced Score Card                           O   commissioned/No. of
                                                                   units planned
CMX04701         To identify and monitor requirement of            Time Index
           CMX                                                 O
                 inputs for all the commissioning projects
CMX04800         Timely preparation & monitoring                   No. of days delayed from
           CMX                                                 O
                 Department Balanced Score Cards                   scheduled date
CMX04900         " CONTRACTS CLOSED WITHIN ""X""                 AS A % OF TOTAL
                 MONTHS RECKONED FROM EXPIRY                     CONTRACT DUE FOR
           CMX   OF WARANTEE PERIOD( 'X"" MEANS 6            O   CLOSURE
                 MONTHS AFTER TECHNICAL
                 CLOSURE)"
CMX04901         L2 -CLOSURE OF PUNCH POINTS                     AS A % OF TOTAL
           CMX                                               O   PUNCH POINTS DUE
                                                                 FOR CLOSURE
CMX04902         L-3 PHYSICAL & FINANCIAL                        AS A % OF TOTAL
                 RECONCILLIATION/ OF CONTRACTS                   CONTRACT DUE FOR
           CMX                                               O
                 AND ARRANGE RAISE BILLS AND                     CLOSURE
                 VERIFICATION WHERE REQUIRED.
CMX05000         "CONTRACTS CLOSED BEYOND ""X""                  AS A % OF TOTAL
                 MONTHS RECKONED FROM EXPIRY                     CONTRACT DUE FOR
           CMX   OF WARANTEE PERIOD('X"" MEANS 6             O   CLOSURE
                 MONTHS AFTER TECHNICAL
                 CLOSURE)"
CMX05001         L2 -CLOSURE OF PUNCH POINTS                     AS A % OF TOTAL
           CMX                                               O   PUNCH POINTS DUE
                                                                 FOR CLOSURE
CMX05002         L-3 PHYSICAL & FINANCIAL                        AS A % OF TOTAL
                 RECONCILLIATION/ OF CONTRACTS                   CONTRACT DUE FOR
           CMX                                               O
                 AND ARRANGE RAISE BILLS AND                     CLOSURE
                 VERIFICATION WHERE REQUIRED.
CMX05100         LIQUIDATION OF ALL SHORTAGES /                  % OF MDRs/SARs/CARs
           CMX   DAMAGES FOR ERECTION &                      O
                 COMMISSIONING OF EQUIPMENT
CMX05200         SUCCESS RATE OF DELIVERY EXTN.                  AS A % OF VALUE OF
           CMX   OBTAINED FROM CUSTOMER.                     O   CASES SUBMITTED

CMX05300         Meeting emergency/Forced Shut Down              % request met w.r.t total
           CMX   requirements of customers.                  O   No. request received

CMX05301         Identify & monitor emrgency requirements        % emergency
           CMX                                               O
                 of customers                                    requirements met
CMX05400         War on wastage by salvaging Site return         Rs lakhs
           CMX                                               O
                 material.
CMX05401         Identify & monitor high value site              Time frame
           CMX                                               O
                 returnable materials
CMX05500         Supply completions of projects as per           No. of projects
           CMX                                               O
                 target
CMX05501         Prepare & monitor critical supplies             % critical supplies
           CMX   required for completion of projects         O   ensured for project
                                                                 completion
CMX05600         Replacement action for                          Time Index
           CMX   rejection/shortage/wrong supply within      O
                 specified time
CMX05700         Reply to Govt. Audit queries/ Inspection        %
           CMX   report paras/ Action Taken Reports etc.     O
                 furnished within specified time (2 weeks)
CMX05800         Reply/settlement of Internal Audit paras            %
           CMX   within specified time (4 weeks)                 O

CMX05900         Review/ Updating of documents for ISO               No. of days delayed from
           CMX                                                   O
                 audits                                              scheduled date
CMX06000          UPDATION OF SPARES CATALOGUE                       No. of days delayed from
           CMX   BY END OF FIRST QUARTER                         O   scheduled date

CMX06001         L3 - PREPARATION OF SPARES                          No. of days delayed from
                 CATALOGUE WHERE NOT AVAILABLE                       scheduled date
           CMX                                                   O
                 BY END OF FIRST QUARTER

CMX06100         Preparation and updation of Product                 No. of days delayed from
           CMX                                                   O
                 brochures                                           scheduled date
CMX06200         RESOLUTION OF CUSTOMER                              No of complaints
           CMX   COMPLAINTS AS PER SYSTEM                        O   Resolved/(Total No of
                                                                     complaints)
CMX06201         L2 - TO RESOLVE TECHNICAL ISSUES                    AS A % OF TOTAL NO.
           CMX                                                   O   OF TECHNICAL ISSUES

CMX06202         L3 - TO RESOLVE MATERIAL                            AS A % OF TOTAL NO.
           CMX   SUPPLYISSUES                                    O   OF MATERIAL SUPPLY
                                                                     ISSUES
CMX06300         IMPROVEMENT IN CUSTOMER                             AS A %IMPROVEMENT
           CMX   SATISFACTION INDEX ON PRE-                      O   IN CSI
                 IDENTIFIED COMMERCIAL ISSUES
CMX06301         L2- IMPLEMENT ACTION PLAN FOR                       Time Index
                 IMPROVEMENT BASED ON CUSTOMER
           CMX   SURVEY REPORT WITH IN 3 MONTHS                  O
                 OF GETTING SURVEY REPORT

CMX06400         Improvement in Employee Satisfaction                Score
           CMX                                                   O
                 Score
CMX06401         Implementation of Improvement projects              Time Index
           CMX   identified in the Position Report as per        O
                 schedule
CMX06500         Managing & maintaining Knowledge                    Time frame
           CMX                                                   O
                 Management Portal
CMX06600   CMX   Customer/New entrants training                  O   No of Trainings
CMX06700   CMX   Arranging RLA/NFT Studies & Testing.            O   No. of projects
CMX06701         Preparation of RLA/NFT study reports by             No. of days delayed from
           CMX                                                   O
                 specified date                                      scheduled date
CMX06800         liquidation of finished goods inventory (FGI)       % of Total FGI
           CMX                                                   O
CMX06900   CMX   liquidation of overdue spares                   O   % of overdue spares
CMX06901         Preparation of list for critical overdue            No. of days delayed from
           CMX                                                   O
                 spares by specified date                            scheduled date
CMX07000         liquidation of non-moving/slow moving/site          % of total value
           CMX                                                   O
                 returned modules/ materials
CMX07001         Preparation of high value list of non-              No. of days delayed from
           CMX   moving/slow moving/ site returned               O   scheduled date
                 modules/ materials by specified date
CMX07100         Vendor approval from Customers as per               Time Index
           CMX                                                   O
                 schedule
CMX07200         Percentage of installed capacity utilisation.       % of utilization
           CMX                                                   O
CMX07300         CREATING DATA BASE OF CRITICAL                      % COMPLETION OF
           CMX   INFORMATION OF COMPETITORS                      C   DATA
                 WITHIN SPECIFIED TIME
CMX07301         L1 - CREATE FORMAT & DEVELOP                        No. of days delayed from
                 SYSTEM FOR COLLECTION &                             scheduled date
           CMX                                                   C
                 UPDATION OF INFORMATION WITHIN 3
                 MONTHS
CMX07302         L2 - COLLECTION OF INFORMATION                      % COMPLETION OF
           CMX   OF COMPETITORS WITHIN SPECIFIED                 C   DATA
                 TIME
CMX07303         L-3 HALF YEARLY UPDATION OF                         % UPDATION OF DATA
           CMX   INFORMATION WITHIN SPECIFIED TIME               C

CMX07400         TO DEVELOP MODEL FOR ASSESSING                      NO OF MODELS
                 PREVALANT MARKET PRICE
           CMX                                                   C
                 LEVEL(PRODUCT WISE/PROJECT
                 WISE)
CMX07401         L2-GENERATE AND UPDATE DATA                         NO OF MODELS
           CMX                                                   C
                 BASE FOR ABOVE MODEL
CMX07500         OBTAINING ORDERS FROM NEW                           AS A % OF TOTAL
           CMX   TECHNOLOGY/PRODUCTS/SERVICES                    C   ORDER BOOK BUDGET

CMX07600         ADDITIONAL BUSINESS SECURED                         AS A % OF TOTAL
           CMX                                                   C
                 THROUGH STRATEGIC TIE UP (MOU)                      ORDER RECEIVED
CMX07700         PROACTIVE ACTION TO GET BHEL                        RATIO OF NO OF
                 QUALIFIED PRIOR TO BIDDING                          TENDERS GOT
                                                                     QUALIFIED TO NO OF
           CMX                                                   C
                                                                     TENDERS ATTEMPTED
                                                                     FOR QUALIFICATION

CMX07800         COMPLETION OF IDENTIFIED                            % COMPLETED
           CMX   IMPROVEMENT PROJECTS                            C

CMX07900         TIMELY COMPLETION OF IDENTIFIED                     % COMPLETED
           CMX                                                   C
                 IT INITIATIVE PROJECTS
CMX08000         % INCREASE IN RETENTION OF                          RATIO OF NO OF
                 CUSTOMERS OVER PREVIOUS YEAR                        CUSTOMERS
                                                                     RETAINED TO NO OF
           CMX                                                   O
                                                                     CUSTOMERS
                                                                     RETAINED IN
                                                                     PREVIOUS YEAR
CMX08100         NEW CUSTOMERS ADDED                                 Number
           CMX                                                   O


CMX08200         DEVELOPMENT OF SYSTEM BY                            No. of days delayed from
           CMX   SPECIFIED DATEFOR ONLINE OFFER                  C   scheduled date
                 SUBMISSION
CMX08300         DETAILED ANALYSIS OF TENDERS                       % OF TENDERS LOST
           CMX                                                  C
                 LOST & LEARNINGS
CMX08400         ANALYSIS OF TENDER ENQUIRIES                       % OF TOTAL
           CMX   NOT PARTICIPATED                               C   ENQUIRIES NOT
                                                                    PARTICIPATED
CMX08500         DEVELOP SYSTEM FOR CAPTURING                       No. of days delayed from
           CMX   TOTAL ACTUAL PROJECT COST IN                   C   scheduled date
                 SPECIFIED TIME
CMX08600         SYSTEM FOR ACHIEVING PAPERLESS                     % COMPLETION
           CMX                                                  C
                 COMMERCIAL OFFICE
CMX08700         % INCREASE IN MARKET                               RATIO OF TOTAL
                 PENETRATION OVER PREVIOUS YEAR                     ENQUIRIES
           CMX                                                  C   ATTEMPTED TO
                                                                    TOTAL ENQUIRIES
                                                                    AVAILABLE
CMX08800         ANALYSIS OF INSURANCE CLAIMS                       %AGE OF TOTAL
           CMX   DISSALLOWED                                    C   INSURANCE CLAIMS
                                                                    DISALLOWED
CMX08900         Increase in no. of active Quality Circles in       Number oof new circles
           CMX                                                  O
                 the deptt.
CMX09000         Achieving Business excellence thru' TQM            TQM Score
           CMX                                                  C
                 at Deptt. level
CMX09001         Preparation of action plan based on                No. of days delayed from
           CMX                                                  C
                 Position report                                    scheduled date
CMX09002         Implementation of Improvement projects             Time Index
           CMX   identified in the Position Report as per       C
                 schedule
CMX09100         Development of Knowledge management                No. of days delayed from
           CMX                                                  C
                 Portal                                             scheduled date
CMX09200         Contributing case studies etc.for                  Number
           CMX                                                  C
                 Knowledge Management Portal
CMX09300         Completion of KM Projects as per schedule          Time Index
           CMX                                                  C
CMX09400         Implementation of Special Improvement              No. of days delayed from
                 Projects taken under IMPRESS as per                scheduled date
           CMX   schedule (Registration No. & other details     C
                 of project to be specified in the boxes
                 provided against the KRA)
CMX09500         Implementation of Special Improvement              No. of days delayed from
                 Projects taken under IMPRESS as per                scheduled date
           CMX   schedule (Registration No. & other details     C
                 of project to be specified in the boxes
                 provided against the KRA)
CMX09600         Implementation of Special Improvement              No. of days delayed from
                 Projects taken under IMPRESS as per                scheduled date
           CMX   schedule (Registration No. & other details     C
                 of project to be specified in the boxes
                 provided against the KRA)
CMX09700         Implementation of Special Improvement              No. of days delayed from
                 Projects taken under IMPRESS as per                scheduled date
           CMX   schedule (Registration No. & other details     C
                 of project to be specified in the boxes
                 provided against the KRA)
CMX09800         Implementation of Special Improvement              No. of days delayed from
                 Projects taken under IMPRESS as per                scheduled date
           CMX   schedule (Registration No. & other details     C
                 of project to be specified in the boxes
                 provided against the KRA)
CMX09900         Implementation of Special Improvement              No. of days delayed from
                 Projects taken under IMPRESS as per                scheduled date
           CMX   schedule (Registration No. & other details     C
                 of project to be specified in the boxes
                 provided against the KRA)
CMX10000         Development/ Maintainance and Updation             Time frame
           CMX                                                  C
                 of ERP Systems
CMX10100         Creation & Updation of database for                Time frame
           CMX   PGMA based monitoring for billing/ cash        C
                 collection.
CMX10200         Creating database for customer's                   Time Index
                 complaints regarding critical quality
           CMX   aspects-- recording the cause/ remedial        C
                 action taken and generating monthly report.

CMX10300         Analysis of critical points/issue pertaining       Time Index
                 to important /major contracts including
           CMX                                                  C
                 quality issues within specified time

CMX10400         Study/ analysis and preparation of plan for        No. of days delayed from
           CMX   growth of Business for various products by     C   scheduled date
                 specified date
CMX10500         Generate database for clearing PVC &               No. of days delayed from
           CMX                                                  C
                 ERV claims by specified date                       scheduled date
CMX10600         Create database of PREVIOUS YEARS                  No. of days delayed from
           CMX                                                  C
                 prices of OF SPARES bu specified date              scheduled date
CMX10700         Provide training/ guidance and help to             Nos. trained
           CMX                                                  C
                 Contract Managers in Primavera.
CMX10800         To prepare a model & create data for               No. of days delayed from
           CMX                                                  C
                 benchmarking by specified date                     scheduled date
CMX10900         Development of Online Customer                     No. of days delayed from
           CMX                                                  C
                 Complaint System by specified date                 scheduled date
CMX11000         Develop system for ONLINE RECEIPT OF               No. of days delayed from
                 DAY BOOK NO. DETAIL FROM SITE TO                   scheduled date
           CMX                                                  C
                 RAISE MRC INVOICES by specified date

CMX11100         Development of system for Contract                 No. of days delayed from
           CMX   Closing of short cycle delivery products/      C   scheduled date
                 spares/ services by specified date
CMX11200         Development of ONLINE billing sytem for            No. of days delayed from
           CMX                                                  C
                 BOIs by specified date                             scheduled date
CMX11300         To develop a user friendly computerised             No. of days delayed from
           CMX   system to monitor erectability for ongoing      C   scheduled date
                 projects by specified date
CMX11400         Conversion of legacy system applications            No. of days delayed from
           CMX   to current technology within specified time.    C   scheduled date

CMX11500         Accomplishment of targets of                        Balanced Scorecard
                 Unit/NC/Function/Department level                   Rating (5/4/3/2/1)
           CMX                                                   C
                 Balance Score Card

CMX11600         Implementation of box-wise on-line                  No. of days delayed from
           CMX                                                   O
                 despatch system by specified date.                  scheduled date
CMX11700         Implementation of on-line debtors                   No. of days delayed from
           CMX                                                   O
                 management system by specified date                 scheduled date
CMX11800         analysis of MDRs and giving proposals for           time frame
           CMX                                                   C
                 remedial action
CMX11900         "Capability to quote competitively for EPC          Number of Offers made
                 contracts-Development of Data bank for              to Sectors for STG
           CMX   market price level                              C   based EPC'S.


CMX12000         Roll out of implementation Plan based on            Entering into MOU with
                 Pilots of cost effectiveness Initiatives- PSM       Vendors as per schedule
           CMX   for PED & GT                                    C


CMX12100         To evolve strategic approach for EPC                Time Index
                 business together with IS and corporate
           CMX                                                   C
                 P&D
CIAL FUNCTION KRA MASTER - 2006-07

      Critical   Special Universal Suggested Weightage   Source of Data for
       KRA        KRA     KRA     for category           Measurement
       (Y/N)      (Y/N)    (Y/N)           A     B
                                                         REVENUE
         Y         N        N       H       X      X
                                                         BUDGET/MIR
                                                         RECORDS

         Y         N        N       H       H      X


                                                         RECORDS
         Y         N        N       X       X      H


                                                         ORDER BOOK/
         N         N        N       H       X      X
                                                         INTERNAL ORDERS
                                                         RECORDS

         N         N        N       X       H      X


                                                         RECORDS

         N         N        N       X       X      M


                                                         AS PER RECORDS


         N         N        N       H       H      X



                                                         AS PER RECORDS


         N         N        N       H       H      X



                                                         CONTRACT/PO
         N         N        N       H       H      H
                                                         RECORDS


         N         N        N       X       M      X
                        RECORDS


N   N   N   X   X   H



                        BUDGET& MIR
N   N   N   H   X   X

                        RECORDS

N   N   N   X   M   X


                        AS PER RECORDS
N   N   N   X   M   M

                        ORDER BOOK /
Y   N   N   H   X   X
                        INTERNAL ORDERS
                        RECORDS

Y   N   N   X   M   X


                        RECORDS
Y   N   N   X   X   M


                        Contract/PO
Y   N   N   X   H   H
                        Records

N   N   N   H   H   M


                        Records
N   N   N   X   H   H
                        Contract
N   N   N   X   M   M
                        CONTRACT/ PO
N   N   N   X   M   X


                        RECORDS
N   N   N   X   X   H
                        DRG. SUBMISSION
                        SCHEDULE
N   N   N   H   H   H



                        QAP / TEST
N   N   N   X   X   L


                        CONTRACTS/RECOR
                        DS
N   N   N   X   M   X


                        RECORDS
N   N   N   X   L   X


                        RECORDS
N   N   N   X   X   M


                        CONTRACTS


N   N   N   X   M   X



                        RECORDS
N   N   N   X   X   M


                        AS PER RECORDS
N   N   N   X   M   H


                        AS PER ORDER

N   N   N   X   X   M


                        REVENUE
Y   N   N   M   X   X
                        BUDGET/MIR
                        RECORDS

Y   N   N   X   M   X


                        RECORDS
Y   N   N   X   X   M
                        CONTRACT
N   N   N   X   M   M


                        REVENUE
N   N   N   X   M   X   BUDGET/MIR

                        CONTRACT/RECORD
                        S
N   N   N   X   X   M


                        REVENUE
Y   N   N   M   X   X
                        BUDGET/MIR
                        RECORDS
Y   N   N   X   M   X


                        RECORDS
Y   N   N   X   X   M


                        MIR
Y   N   N   H   X   X
                        RECORDS
Y   N   N   X   H   X


                        MIR
Y   N   N   X   X   H


                        CONTRACT
N   N   N   X   M   M


                        MIR
Y   N   N   H   X   X
                        RECORDS
Y   N   N   X   H   X


                        MIR
Y   N   N   X   X   H


                        MIR/RECORDS
N   N   N   M   X   X
                        MIR/RECORDS

N   N   N   X   M   X


                        MIR/RECORDS
N   N   N   X   X   M

                        MIR/RECORDS
N   N   N   M   X   X
                        MIR/RECORDS
N   N   N   X   M   X


                        MIR/RECORDS
N   N   N   X   X   M

                        RECORDS
N   N   N   X   X   H

                        AS NPER RECORDS
N   N   N   X   H   X


                        AS NPER RECORDS
N   N   N   X   X   H

                        AS PER SITE
N   N   N   X   H   X
                        RECORDS
                        AS PER
N   N   N   X   X   M
                        FIN.RECORDS
                        AS PER FIN.
N   N   N   X   X   M
                        RECORDS
                        CONTRACT
N   N   N   X   H   X


                        RECORDS

N   N   N   X   X   H


                        Record maintained by
Y   N   Y   M   L   L
                        individual/ deptt.
                        Records
N   N   N   M   M   M

N   N   N   X   H   H   Contract
                        Contract
N   N   N   X   H   H
N   N   N   M   H   H   Contract
                        Contract
N   N   N   X   M   M
N   N   N   M   M   H   Records
N   N   N   H   H   H   MIR
                        Records
N   N   N   M   H   H
                        Records
N   N   N   X   M   H


                        RECORDS

N   N   N   X   M   X




N   N   N   X   X   M


                        RECORDS
Y   N   N   X   H   X


                        RECORDS
Y   N   N   X   X   H


                        RECORDS
N   N   N   H   X   X


                        RECORDS
N   N   N   X   H   X


                        RECORDS
N   N   N   X   X   H


                        Record maintained by
Y   N   Y   M   L   L   Unit/Corp. Finance
                        deptt.
                        Record maintained by
Y   Y   Y   H   M   L   Unit Head/Unit P&D

                        Unit scorecard
Y   N   N   H   H   M

                        Records
N   N   N   X   H   H
                        Unit scorecard
Y   Y   N   H   M   M
                        UNIT SCORE CARD

N   N   N   H   X   X


                        LIST OF PUNCH
N   N   N   X   H   X   POINTS

                        LIST OF CONTRACTS
N   N   N   X   X   H


                        UNIT SCORE CARD

Y   N   N   H   X   X


                        LIST OF PUNCH
Y   N   N   X   H   X   POINTS

                        LIST OF CONTRACTS
Y   N   N   X   X   H


                        AS PER RECORDS
N   N   N   X   M   H

                        AS PER RECORDS
N   N   N   M   M   M

                        Records
N   N   N   H   H   M

                        Records
N   N   N   X   H   H
                        Records
N   N   N   H   H   H
                        Records
N   N   N   X   M   M
                        Records
N   N   N   H   H   H
                        Records
N   N   N   X   M   M

                        Records
N   N   N   M   H   H

                        Record maintained by
Y   N   Y   M   L   L   Audit deptt.
                        Record maintained by
Y   N   Y   M   L   L   Audit deptt.

                        As per Finance records
N   Y   N   H   H   H
                        AS PER RECORDS
N   Y   N   X   M   X

                        AS PER RECORDS
N   Y   N   X   X   H


                        Records
N   Y   N   M   H   H
                        RECORDS
N   N   N   H   X   X

                        RECORDS
N   N   N   X   H   X

                        RECORDS
N   N   N   X   X   H

                        CUSTOMER
N   N   N   H   X   X   SATISFACTION
                        SURVEY
                        RECORD

N   N   N   X   H   X


                        Survey Report
Y   N   Y   M   X   X
                        Project report
Y   N   Y   X   M   M


N   N   N   X   L   M
N   N   N   X   M   M   Contract/Records
N   N   N   H   H   M   Records
                        Records
N   Y   N   X   M   M
                        Records
N   N   N   M   H   H
N   N   N   M   H   M   Records
                        Records
N   Y   N   X   X   M
                        Records
N   N   N   M   H   M
                        Records
N   Y   N   X   X   M
                        Vendor list
N   N   N   M   H   H
                        Records
N   N   N   H   H   M
                        RECORDS
N   N   N   H   X   X

                        RECORDS
N   Y   N   M   X   X


                        RECORDS
N   N   N   X   H   X

                        RECORDS
N   N   N   X   X   H

                        RECORDS
N   N   N   H   X   X


                        RECORDS
N   N   N   X   H   X
                        RECORDS
N   N   N   H   H   H

                        RECORDS
N   N   N   H   M   X
                        TENDER ENQUIRIES


N   N   N   H   H   H



                        PRODUCTIVITY
N   N   N   M   M   H   IMPROVEMENT PLAN

                        DEPT. SCORE CARD
N   N   N   M   M   H
                        RECORDS


N   N   N   H   H   M



                        RECORDS
N   N   N   H   H   M


                        RECORDS
N   Y   N   M   H   H
                        RECORDS
N   N   N   H   H   X
                        RECORDS
N   N   N   H   H   X

                        RECORDS
N   Y   N   H   H   X

                        RECORDS
N   N   N   H   H   X
                        RECORDS

N   N   N   H   H   H


                        RECORDS
N   N   N   H   H   X

                        Unit QA/QC
N   N   Y   M   X   X
                        Quality Deptt.
Y   N   Y   H   X   X
                        Action plan document
Y   Y   Y   X   M   X
                        Project report
Y   N   Y   X   X   M


Y   Y   Y   L   M   H

N   N   Y   M   M   M
                        Project report
Y   N   Y   X   M   H
                        Project report

N   Y   N   H   H   H


                        Project report

N   Y   N   H   H   H


                        Project report

N   Y   N   H   H   H
                        Project report

N   Y   N   H   H   H


                        Project report

N   Y   N   H   H   H


                        Project report

N   Y   N   H   H   H


                        Records
N   N   N   H   H   H
                        Records
N   N   N   H   H   H

                        Records

N   N   N   H   H   H


                        Records
N   N   N   H   H   H


                        Records
N   Y   N   H   H   H

                        Records
N   Y   N   H   H   H
                        Records
N   Y   N   H   H   H
                        Records
N   N   N   H   H   H
                        Records
N   Y   N   H   H   H
                        Records
N   Y   N   H   H   H
                        Records
N   Y   N   H   H   H


                        Records
N   Y   N   H   H   H

                        Records
N   Y   N   H   H   H
                        Records
N   Y   N   H   H   H

                        Records
N   Y   N   H   H   H

                        Rating declared at
                        year end by Corporate
Y   N   N   H   H   X
                        / Unit Management

                        Records
N   Y   N   L   M   H
                        Records
N   Y   N   L   M   H
                        review
N   N   N   H   H   H
                        Based on Enquiry
                        receipt
N   N   N   H   H   H


                        The PSM initiative
                        aims at reducing the
N   N   N   H   H   H   Cycle time for
                        procurement and the
                        gains of Purchasing.
                        Recommendation for
                        EPC group
N   N   N   H   H   H
KRA Remarks




Prepare system to finalise schedule for
Product & Project.Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days



Plan to meet schedule required by customer.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days

Plan to meet schedule required by customer.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days


Proposed uniform measurement over scale of
5: >80%--5/ 70-80%--4/ 60-70%--3/50-60%--2/
40-50%--1. Comparison with L2 bidder if order
won and L1 bidder if order lost


Proposed uniform measurement over scale of
5: >80%--5/ 70-80%--4/ 60-70%--3/50-60%--
2/ 40-50%--1. Comparison with L2 bidder if
order won and L1 bidder if order lost
#####################################


No of events is i) Finalisation of technical
portion ii) Finalisation of commercial portion.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
No of events is i) Finalisation of technical
portion ii) Finalisation of commercial portion.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days



No of events is i) Technical clarification ii)
Commercial clarification. Define time for each
event. Where Ia= No.of events delayed/Total
no of events. Ib=No days of delay/Total time
planned in days




Prepare system to finalise schedule for
Product & Project.Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days




No of events is i) L1 network ii) L2 network.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
No of events is i) L1 network ii) L2 network.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
Events are no. of drgs requiring approval.
Scheduled time shall be w.r.t each drg/a lot of
drg. Define time for each. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days for all
events
No of events are i) QAP ii) Test schedule.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
No of events are billing break up. Define time
for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events are billing break up. Define time
for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events are billing break up. Define time
for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days


No of events are no of documents. Define time
for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events are no of documents. Define time
for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days




No of events is No of documents. Define time
for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days



No of events are no of despatch clearances.
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
No of events are no of bills. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is i) No of BG's and invoices ii)
No of documents. Define time for each event.
Where Ia= No.of events delayed/Total no of
events. Ib=No days of delay/Total time
planned in days


No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days


No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days


No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of invoices. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of tenders. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days

No of events is No of tenders. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events are no of reports (identify).
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
No of events are no of reports (identify).
Define time for each event. Where Ia= No.of
events delayed/Total no of events. Ib=No
days of delay/Total time planned in days
No of events is No of MIR/Reports. Define
time for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of MIR/Reports. Define
time for each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of products. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of products. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
No of events is No of products. Define time for
each event. Where Ia= No.of events
delayed/Total no of events. Ib=No days of
delay/Total time planned in days
Targets to be set as follows: 100% cases-L5;
95-99% cases-L4;85-94% cases-L3; 75-84%
cases-L2;<75%cases-L1
Targets to be set as follows: 100% cases-L5;
95-99% cases-L4;85-94% cases-L3; 75-84%
cases-L2;<75%cases-L1




System shall mean the current system
prevalant in the unit/region/business sector




No of events is No of points/issues to be
improved. Define time for each event. Where
Ia= No.of events delayed/Total no of events.
Ib=No days of delay/Total time planned in days
Questionnaire developed by CQA to be
adopted .
SPECIFIED TIME CAN BE 6 MONTHS FROM
DATE OF CREATION OF SYSTEM




SPECIFIED TIME CAN BE 5 MONTHS FROM
DATE OF CREATION OF SYSTEM

SPECIFIED TIME CAN BE 1 MONTH FROM
DATE OF BECOMING DUE




TO DEFINE NEW
TECHNOLOGY/PRODUCTS/ SERVICES
STRATEGIC TIE-UP TO INCLUDE JV'S AND
CONSORTIUM




AS PER REWARD SCHEME CIRCULAR TO
BE ISSUED



RETAINED CUSTOMER MEANS ONE WHO
HAS NOT PLACED ANY ORDER ON OUR
COMPETITORS FOR LAST 3
CONSECUTIVE TENDERS FOR THE
PRODUCT/PROJECT/SERVICE

NEW CUSTOMER MEANS ONE WHO IS IN
BUSINESS & HAVE PLACED ORDER ON
BHEL AFTER A MINIMUM OF 3 YEARS

TIME FRAME MEANS EXPECTED
COMPLETION OF SYSTEM DEVELOPMENT
ACTION PLAN TO INCLUDE PRACTICING
OF LEARNINGS IN FUTURE TENDERS

ACTION PLAN TO INCLUDE PRACTICING
OF LEARNINGS IN FUTURE TENDERS




ACTION PLAN TO INCLUDE PRACTICING
OF LEARNINGS IN FUTURE INSURANCE
CLAIMS
This KRA will be taken by Head of Unit
/Function / Department , if covered under
MAP, and can be assigned a weightage upto
100%

IT (1900)

IT (12000)

new initiative


As there is no cohesive group in place to
address this Business , Extensive efforts are
made to make


As this is a company vide initiative and part fo
the balance score card the same is to be
included.


This is a part of capability building effort
emphasised in balance score card.
                                                           MATERIALS MANAGEMENT FUNCT

                                                                 KRA
   KRA ID   Function              KRA Description                            Unit of Measurement
                                                                 Type

                       Placement of PO / Contract within                Time Index
                       specified days of receipt of PI./
MMX00100                                                          O
                       request (days to be specified in Action
            MMX        plan box)
                       Issue of enquiry within specified days           Time Index
MMX00200                                                          O
            MMX        of receipt of PI

                       % of Material procured (by value) as
MMX00300                                                          O     %
                       per PO delivery schedule & terms.
            MMX
                       % Reduction in rejections over
MMX00400                                                          O     %
            MMX        previous year.
                       % Clearance of bills under objection
MMX00500                                                          O     %
                       within specified time
            MMX
                       % achievement of BOIs / Subcontract
MMX00600                                                          O     % achieved / target
                       itemsT/O vis a vis the target.
            MMX
                       Number of Rate contracts / long term             % rate contracts finalised/
MMX00700                                                          O
            MMX        contracts / MOU's entered w.r.t.                 target
                       % of cases where Documents/test
                       certifcates (specified in P.O.) for
MMX00800               material procured are readily available    O     % of consignments
                       and accountal of material is not held
            MMX        up.
                       % increase in liquidation of rejected
MMX00900                                                          O     %
                       material compared to earlier year.
            MMX
                       Cost reduction through economic
MMX01000                                                          O     % reduction/ target
            MMX        buying w.r.t. Target set for the year.
                       % reduction of advance outstanding
MMX01100               with vendors / contractors at the year     O     %
            MMX        end
                       Direct material consumption as % of
MMX01200                                                          O     %
            MMX        GTO net of excise.
                       % reduction in number of items where
MMX01300               bin stock does not match actual stock      O     %
                       compared to earlier year.
            MMX
                       % reduction in no. of stockouts of
MMX01400                                                          O     %
            MMX        stock items
                       % achievement of scrap sales /
MMX01500               surplus disposal against the target for    O     %
            MMX        the year.
                 % Reduction of average number of
                 days from DB/CN/DRS ( receipt at the          % reduction in days over last
MMX01600                                                   O
                 first point in the plant/site) to SRV         year
                 clearances in the year
           MMX
                  % Reduction in average time taken to
MMX01700         settle insurance claims compared to       O   %
           MMX   previous year.
                 % reduction of cut bits / scrap during
MMX01800                                                   O   %
                 the year (by value).
           MMX
                 % reduction of cycle time for issue of
                 materials(including to sub contractors)
MMX01900                                                   O   % reduction over last year
                 [Issue voucher stage to issue
                 accountal stage)
           MMX
                 % consignments collected from
MMX02000         transporters' godown within specified     O   %
                 time after retirenment of LR (L3 only)
           MMX
                 % Stock verification completed within
MMX02100                                                   O   %
           MMX   specified time (For L3 only)
                                                               No. of days delayed from
                 Procurement of capital equipment as
MMX02200                                                   O   scheduled date
                 per schedule planned / budgetted.
           MMX
                                                               No. of days delayed from
                 Errection / Commissioning by vendor
                                                               scheduled date
MMX02300         of major capital facilities / BOI's       O
                 purchased/ acquired as per schedule.
           MMX
                 % of Air consignments cleared within
MMX02400                                                   O   %
           MMX   free time
                 % of Sea consignments cleared within
MMX02500                                                   O   %
           MMX   free time
                 % availment (by value) of all
MMX02600                                                   O   %
           MMX   applicable duty concessions.
                 % of duty free licenses (including
MMX02700         EPCG) obtained within specified           O   %
           MMX   target time.
                 Project imports registered with custom
MMX02800                                                   O   %
           MMX   within specified time.
                 % reduction in demurrage paid over
MMX02900                                                   O   %
           MMX   previous year.
MMX03000         % closure of customs' bonds in time.      O   %
           MMX
                 % of customs/insurance/excise cases
MMX03100                                                   O   %
           MMX   settled in the year.
                 Reduction in Material inventory as no
MMX03200                                                   O   Days
                 of days of Shop Material Consumption.
           MMX
                 Reduction of Old Production inventory
MMX03300         (WIP/FG) w.r.t opening Production         O   Rs.Lakhs
           MMX   inventory
                 % Reduction in inventory of non
MMX03400                                                   O   %
           MMX   moving (NM) items.
                 % Reduction in inventory of slow
MMX03500                                                   O   %
           MMX   moving (SM) items
                 % liquidation of year end SIT/material
MMX03600                                                   O   %
           MMX   with fabricators.
                 % of indents raised within specified
MMX03700                                                   O   %
           MMX   time
                 % material availability with reference
MMX03800         to 100% completion / commissioning        O   %
           MMX   projects
                                                               No. of days delayed from
                 Arrange advance manufacturing
                                                               scheduled date
MMX03900         action/ Stocking proposals within         C
           MMX   specified time
                 % Material clearance with reference to
MMX04000                                                   O   %
           MMX   Plan / CCSR
                 % Material Matching with reference to
MMX04100                                                   O   %
           MMX   Turnover Budget
                 % reduction of indirect material
MMX04200                                                   O   %
           MMX   consumption w.r.t. budget.
                 % Reduction in no. of NCRs reported
MMX04300                                                   O   %
           MMX   in Audits
                 Timely generation/Submission of               No. of days delayed from
MMX04400         Management Information                    O   scheduled date
           MMX   Reports(MIR)
                 % of eligible vendors registered within
MMX04500                                                   C   %
           MMX   6 months of application
                 % increase of A & A1 vendors as a %
MMX04600                                                   C   %
           MMX   of total number of vendors
                 % increase of material categories that
MMX04700                                                   C   %
           MMX   have at least 3 vendors.
                 Updation of product Material Directory        No. of days delayed from
MMX04800                                                   C   scheduled date
           MMX   as per schedule


                 Number of reverse / forward auctions
MMX04900                                                   O   No. of auctions
                 conducted.
           MMX
                 Reduction in delivery time for
MMX05000                                                   C   No of items
           MMX   identified Subcontracting items
                 Identification of new items for bulk
MMX05100         buying for common rate contract at        C   No. of items
           MMX   corporate level.
                 No. of new IT initiatives introduced in
MMX05200                                                   C   Number
           MMX   MM function.
                 Implementation of identified (by
MMX05300         Corporate MM)best MM practice in            C   Number
           MMX   the year.
                 No. of items for which Technical &
MMX05400         commercial terms finalised with             C   No. of items
           MMX   vendors w.r.t. total items.
                 Organise professional
MMX05500                                                     C   Number
           MMX   lecture/seminars.
                 Digitization of vendor records (out of
MMX05600         total registered vendors) for inter-unit    C   %
           MMX   usage.
                 Arrange / Participate in Exhibition /
MMX05700         Product display for development of          C   Number
           MMX   new sources.
                                                                 No. of days delayed from
                 Integration of existing IT Systems/Sub-
MMX05800                                                     C   scheduled date
                 systems on scheduled date
           MMX
                 Reply to Govt. Queries/ Audit Paras /
                 Inspection report/ Action Taken
MMX05900                                                     O   %
                 Reports etc. furnished within specified
           MMX   time (2 weeks)
                 Reply/settlement of Audit paras within
MMX06000                                                     O   %
           MMX   specified time (4 weeks)
                                                                 Time Index
                 Timely inputs to unit/corporate finance
MMX06100                                                     O
                 for inter-unit re-conciliationof accounts
           MMX
                                                                 Time Index
                 Timely inputs to unit/corporate finance
MMX06200                                                     O
                 for BUDGET/FLASH/MIRs etc.
           MMX
                                                                 No. of days delayed from
                 Finalisation of Functional scorecard
MMX06300                                                     O   scheduled date
                 by specified date
           MMX
                 Improvement in Employee
MMX06400                                                     O   Score
           MMX   Satisfaction Score
                 Implementation of Improvement                   Time Index
MMX06401         projects identified in the Position         O
           MMX   Report as per schedule
                 Increase in no. of active Quality
MMX06500                                                     O   Number of new circles
           MMX   Circles in the deptt.
                 Achieving Business excellence thru'
MMX06600                                                     C   TQM Score
           MMX   TQM at Deptt. level
                 Preparation of action plan based on             No. of days delayed from
MMX06601                                                     O
           MMX   Position report                                 scheduled date
                 Implementation of Improvement                   Time Index
MMX06602         projects identified in the Position         C
           MMX   Report as per schedule
                 Development of Knowledge                        No. of days delayed from
MMX06700                                                     O
           MMX   management Portal                               scheduled date
                 Contributing case studies etc.for
MMX06800                                                     C   Number
           MMX   Knowledge Management Portal
                 Completion of KM Projects as per              Time Index
MMX06900                                                   C
           MMX   schedule
                 Implementation of Special                     No. of days delayed from
                 Improvement Projects taken under              scheduled date
                 IMPRESS as per schedule
MMX07000                                                   C
                 (Registration No. & other details of
                 project to be specified in the boxes
           MMX   provided against the KRA)
                 Implementation of Special                     No. of days delayed from
                 Improvement Projects taken under              scheduled date
                 IMPRESS as per schedule
MMX07100                                                   C
                 (Registration No. & other details of
                 project to be specified in the boxes
           MMX   provided against the KRA)
                 Implementation of Special                     No. of days delayed from
                 Improvement Projects taken under              scheduled date
                 IMPRESS as per schedule
MMX07200                                                   C
                 (Registration No. & other details of
                 project to be specified in the boxes
           MMX   provided against the KRA)
                 Implementation of Special                     No. of days delayed from
                 Improvement Projects taken under              scheduled date
                 IMPRESS as per schedule
MMX07300                                                   C
                 (Registration No. & other details of
                 project to be specified in the boxes
           MMX   provided against the KRA)
                 Implementation of Special                     No. of days delayed from
                 Improvement Projects taken under              scheduled date
                 IMPRESS as per schedule
MMX07400                                                   C
                 (Registration No. & other details of
                 project to be specified in the boxes
           MMX   provided against the KRA)
                 Implementation of Special                     No. of days delayed from
                 Improvement Projects taken under              scheduled date
                 IMPRESS as per schedule
MMX07500                                                   C
                 (Registration No. & other details of
                 project to be specified in the boxes
           MMX   provided against the KRA)
                                                               No. of days delayed from
MMX07600         Timely finalisation of material budget.   O
           MMX                                                 scheduled date
                 Timely completion of BOI contracts for        No. of days delayed from
MMX07700                                                   O
           MMX   closure of customer contracts.                scheduled date
                 Compliance with system on
MMX07800                                                   O   No. of NCRs.
           MMX   management of hazardous waste
                 Timely finalisation of long term              No. of days delayed from
MMX07900                                                   C
           MMX   contracts / MOU                               scheduled date
                 Identification and implemetation of 5S
MMX08000                                                   C   Number
           MMX   projects
                 Compliance with system on
MMX08100                                                   O   No. of NCRs.
           MMX   management of shelf-life materials.
                 Critical review of identified Policies /
MMX08200         Systems / Procedures / Practices with      C   Number
                 a view to improve MM function
           MMX
                                                                No. of days delayed from
                 Timely renewal of statutory licences           scheduled date
MMX08300         for storage of explosives / inflamables    O
                 / hazardous materials.
           MMX

                 % improvement of vendor satisfaction
MMX08400                                                    C   %
                 index.
           MMX


MMX08500         Import substitution of critical items.     O   Rs. Lakhs

           MMX
                                                                No. of days delayed from
                 Ensure timely receipt of engineering           scheduled date
MMX08600                                                    O
                 doucments from vendors
           MMX
                 % of SAR's / CAR's w.r.t. BOIs
MMX08700                                                    O   %
           MMX   resolved within specified time.
                 Development of PVC formula for high
MMX08800                                                    C   Number
           MMX   value items on rate contract.
                                                                No. of days delayed from
                 Preparation of contract agreements &
                                                                scheduled date
MMX08900         coordination with sub-contractors for      O
           MMX   signing in time.

                 Resolution of contractual issues /             No. of days delayed from
MMX09000                                                    O   scheduled date
           MMX   disputes in time.

                 % of BOI amendment proposals to
MMX09100                                                    O   %
                 PO's / Contracts cleared in time.
           MMX


                 Identification of inactive vendors and
                 weeding out / delisting of such
MMX09200                                                    C   Number
                 vendors to maintain healthy vendor
                 base
           MMX
                                                                No. of days delayed from
                                                                scheduled date
                 Rationalisation and updation of
MMX09300         material category list of vendors for      O
                 indirect materials as per schedule


           MMX
                 Accomplishment of targets of
                                                             Balanced Scorecard Rating
MMX09400         Unit/NC/Function/Department level       C
                                                             (5/4/3/2/1)
                 Balance Score Card

           MMX
                                                             No. of days delayed from
                                                             scheduled date
                 Conducting Vendor satisfaction
MMX09500         survey and preparing action plan for    C
                 implementation by specified date
           MMX
                 Tiimely Arrangement of annual               No. of days delayed from
MMX09600         sanctions for items, such as coal,      O   scheduled date
           MMX   from Government.
                                                             No. of days delayed from
                 Obtaining in time NOC from Ministry
MMX09700                                                 O   scheduled date
                 of Shipping (Transchart)
           MMX
                                                             No. of days delayed from
                 Secure in time Technical Clearance
MMX09800                                                 O   scheduled date
                 from DGFT/ Ministry of HI for Import.
           MMX
                 Quarterly analysis and review of
                 Performance Rating of Vendors
MMX09900                                                 C   No. of vendors reviewed
                 having "B" & "C" rating (below 80
           MMX   %)for remedial measures

                 Reduction in cost of BOIs as a % of
MMX10000                                                 O   % of material budget
           MMX   material budget

                 Development of additional vendors for
MMX10100                                                 C   number of identified items
           MMX   single source items

                 ESTABLISHING AWAY CENTRE
MMX10200                                                 O   NUMBER OF VENDORS
           MMX   FABRICATION
                 % of vendors' / transporters' /
MMX10300         contractors' bills processed and sent   O   %
           MMX   to finance in specified time
                 Enlistment during the year of
MMX10400         additional Sources / Vendors for        C   no of firms.
           MMX   identified items / services

                 % CASES OF TRANSIT DAMAGES
MMX10500         REPORTED WITHEN IN 7 DAYS OF            O   %
           MMX   RECIEPT
GEMENT FUNCTION KRA MASTER - 2006-07
                                         Suggested Weightage for
                            Universal
       Critical  Special                category                    Source of Data
                             KRA
      KRA (Y/N) KRA (Y/N)                    A      B       C      For Measurement
                              (Y/N)


         Y          N           N         X        H         H


         Y          N           N         X        X         H
                                                                   Computer report

         Y          N           N         M        H         H


         N          N           N         X        L         L


         N          N           N         X        X         L
                                                                   Department report.

         Y          N           N         H        M        M


         N          N           N         M        H        M



         N          N           N         X        L        M




         N          N           N          L       M         L


         Y          N           N         H        M        M


         N          N           N         X        L         X


         N          N           N         H        M        M


         N          N           N          L       M        M


         Y          N           N          L       M         H


         Y          N           N         M        H        M
N   N   N   L   M   H




N   N   N   M   M   M


N   N   N   X   L   M



N   N   N   L   M   H




N   N   N   X   X   M
                        Department Reports
N   N   N   X   X   M
                        Finance report.

N   Y   N   H   H   H



N   Y   N   M   M   M


Y   N   N   L   M   H

Y   N   N   L   M   H

Y   N   N   L   M   H


N   N   N   L   M   H


N   N   N   L   M   M

N   N   N   L   X   X

N   N   N   M   X   X

N   N   N   X   L   L


Y   N   N   M   M   M
Y   N   N   M   X   X


Y   N   N   M   M   M

N   N   N   M   M   M

N   N   N   M   M   M

N   N   N   X   L   M


N   N   N   M   M   M



N   Y   N   M   M   M


N   N   N   M   M   M

N   N   N   M   M   M

N   N   N   L   L   L

N   N   N   L   L   L


N   Y   N   X   M   M


N   N   N   H   M   L


Y   N   N   H   M   X


Y   N   N   H   M   M


Y   Y   N   X   M   L



N   N   N   M   M   X



N   N   N   M   M   X


Y   N   N   X   M   X


N   N   N   M   M   X
N   N   N   M   M   M



Y   N   N   H   H   M


N   N   N   M   M   X


N   N   N   L   L   M


N   N   N   M   M   L


N   Y   N   H   H   H



Y   N   Y   M   L   L
                        Record maintained
                        by Audit deptt.
                        Record maintained
Y   N   Y   M   L   L
                        by Audit deptt.

Y   N   Y   M   L   L   Record maintained
                        by individual/ deptt.
                        Record maintained
Y   N   Y   M   L   L   by Unit/Corp.
                        Finance deptt.
                        Record maintained
Y   Y   Y   H   M   L   by Unit Head/Unit
                        P&D
Y   N   Y   M   X   X
                        Survey Report

Y   N   Y   X   M   M
                        Project report
N   N   Y   M   X   X
                        Unit QA/QC
Y   N   Y   H   X   X
                        Quality Deptt.
                        Action plan
Y   Y   Y   X   M   X
                        document

Y   N   Y   X   X   M
                        Project report
Y   Y   Y   L   M   H

N   N   Y   M   M   M
Y   N   Y   X   M   H
                        Project report



N   Y   N   H   H   H


                        Project report



N   Y   N   H   H   H


                        Project report



N   Y   N   H   H   H


                        Project report



N   Y   N   H   H   H


                        Project report



N   Y   N   H   H   H


                        Project report



N   Y   N   H   H   H


                        Project report
N   Y   N   L   M   L

N   Y   N   H   H   M

N   N   N   L   M   H

N   Y   N   H   M   L

N   N   N   M   M   M

N   N   N   X   M   M
N   N   N   H   M   X




N   Y   N   L   H   M




N   N   N   M   M   L



N   N   N   H   H   M




N   Y   N   L   H   M


N   N   N   L   H   M

N   N   N   H   M   L



N   Y   N   L   M   M



N   Y   N   H   M   L


N   N   N   M   H   M




N   N   N   L   L   L


                        Section report




N   Y   N   M   M   M
                        Source
                        Development Cell
                        report
Y   N   N   H   H   X   Rating declared at
                        year end by
                        Corporate / Unit
                        Management



Y   Y   N   H   M   X


                        Departmental record

Y   Y   N   H   H   H
                        Amount realised
                        NOC( for ports &
Y   Y   N   L   M   M   units) taken from
                        Transchart
                        % increase over
Y   Y   N   H   H   H   last year
                        achievement.


N   N   N   M   M   M

                        Section report

N   N   N   H   H   H   PO values and
                        turnover completion

Y   N   N   H   H   H
                        PMD

Y   N   N   H   H   H   REPORTS
                        /APPROVALS

N   N   N   X   X   M
                        DEPTT RECORD

N   N   N   H   H   H
                        No of firms added.

N   N   N   M   M   H
                        DEPTT RECORD
KRA Remarks
Vendors have been getting
registered since several years.In
order to maintain healthy and
capable vendor base , it is also
necessary to weed out / delist
inactive vendors in a planned
manner.

a) So far there has been thrust
on direct materials. It is
proposed to provide impetus to
PMD activity for indirect
materials also. b) KRA required
for "Buying" and "Vendor
Development" departments.
This KRA will be taken by Head
of Unit /Function / Department ,
if covered under MAP, and can
be assigned a weightage upto
100%

This will help in finding out
vendors' level of satisfaction and
their expectations from BHEL in
order to bridge the gap and
achieve business excellence.


-


-


-




-


-


-


-
                                                               ERECTION & CONSTRUCTION FU
  KRA id   Function          KRA Description            KRA         Unit of Measurement
              ID                                        Type



CSX00100     CSX      Establishing the new sites as      O     Time Index
                      per plan


CSX00101     CSX      Preparation of resource            O     Time taken for completion /
                      planning within 'X' days of LOI          Time allocated ('X' days) X 100


CSX00102     CSX      Deployment of resources as per     O     Time taken for completion /
                      plan ('X' days)                          Time allocated ('X' days) X 100


CSX00103     CSX      Establishment of site              O     Time Index
                      infrastructure as per schedule


CSX00200     CSX      Timely finalisation of sub-        O     Time Index
                      contracts


CSX00201     CSX      Submission of sub-contract(s)      O     Time Index
                      specifications for tendering 75
                      days before commencement of
                      work as per L2 schedule

CSX00202     CSX      Finalisation of tender             O     Time Index
                      document(s) for floating NIT 70
                      days before planned
                      commencement of work at site

CSX00203     CSX      Floating of tender enquiries/      O     Time Index
                      evaluation of technical & price
                      bids and finalisation of sub-
                      contracts
CSX00300     CSX      Optimisation of number of          C     Total increase required in
                      vendors in Services where                identified Services / Total no. of
                      number of vendors are less               services X 100
                      than seven
CSX00301     CSX      Identification of potential        O     Total number of potential
                      vendors in services where the            vendors identified / Total
                      number of vendors are less               number of minimum potential
                      than seven and subsequent                vendors to be identified X 100
                      enlistment as per procedure
CSX00400   CSX   Submission of Annual                O   Time Index
                 Performance Reports of
                 Vendors




CSX00401   CSX   Review of Performance               O   Time Index
                 Evaluation Reports received
                 from site and updation of
                 vendors list as per Policy
                 guidelines

CSX00500   CSX   % increase in number of             O   [(No. of milestones achieved /
                 milestones achieved in a project        No. of milestones planned) - 1]
                 with respect to project schedule        X 100


CSX00501   CSX   Timely preparation and review       O   Time taken for completion /
                 of action plan for the milestones       Time allocated
                 which can be advanced


CSX00502   CSX   Timely implementation of action     O   Time taken for implementation /
                 plan for advancement of                 Time allotted
                 identified milestones
CSX00503   CSX   Erection checks of equipment        O   No. of days saved / No. of days
                 and systems for completion              planned


CSX00504   CSX   Reporting of non-conformities       O   Average no. of days of delay
                 to MUs within three days of             for reporting after the
                 occurrence                              occurrence
CSX00505   CSX   Assess and prioritise integration   O   No. of days saved / No. of days
                 of inputs (including customer           planned
                 inputs) for erection activities/
                 ahead of plan

CSX00506   CSX   Preparation of joint protocols      O   No. of protocols completed /
                 (after ensuring adherence to            No. of protocols to be
                 quality plans) of the equipment/        completed X 100
                 systems erected)
CSX00507   CSX   % Success rate of milestones        C   No. of milestones advanced /
                 advanced                                No. of milestones planned for
                                                         advancement X 100
CSX00600   CSX   No. of units commissioned as        O   No. of units commissioned / No.
                 per Balanced Score Card                 of units planned for
                                                         commissioning X 100
CSX00601   CSX   Finalisation of erection/           O   Nos. approved / Nos. planned X
                 commissioning procedures and            100
                 obtaining their approval from
                 customer/ consultants
CSX00602   CSX   Finalisation of erection/           O   Nos. finalised / Nos. planned X
                 commissioning check list as per         100
                 plan
CSX00603   CSX   Deployment of T&P and IMTEs         O   No. of T&Ps and instruments
                 at site for erection/                   deployed / Total No. planned X
                 commissioning as per plan               100
CSX00604   CSX   Planning of inputs for course       O   Time Index
                 correction for erection and
                 commissioning the projects as
                 per schedule
CSX00605   CSX   Outsourcing of expert services      C   No. of requirements met / No.
                 for erection/ commissioning as          of requirements as per plan X
                 per requirement                         100

CSX00700   CSX   Reduction in cycle time of          C   Days reduced / Previous best X
                 identified processes                    100
CSX00701   CSX   Identification of processes         C   No. identified
                 targeting cycle time reduction
CSX00702   CSX   Evaluation of alternatives to       C   Nos. evaluated / Nos. identified
                 existing processes/ to achieve          X 100
                 cycle time reduction
CSX00703   CSX   Timely execution of action          C   Days reduced / Previous best X
                 plan for cycle time reduction           100

CSX00800   CSX   Enhancement in customer             C   Increase in CSI
                 satisfaction score


CSX00801   CSX   No. of Customer meets               O   No. of Meets
                 conducted
CSX00802   CSX   % of feedback incorporated          C   No. of feedback implemented /
                 resulting out of customers meets        No. of feedback accepted for
                                                         implementation X 100
CSX00803   CSX   Registration/ followup and          O   No. of complaints resolved /
                 resolution of customer                  Total no. of complaints
                 complaints                              registered X 100
CSX00804   CSX   Implementation of Improvement       C   No. of projects implemented /
                 Projects                                No. of projects planned X 100

CSX00805   CSX   Proactive customer visits to        O   No. of visits undertaken / No. of
                 enhance customer relationship           visits planned X 100

CSX00900   CSX   Completion of Reliability Run /     O   No. of reliability run completed /
                 Trial operation of the Unit(s) as       No. of reliability run planned X
                 per target                              100
CSX00901   CSX   Resolution of non-conformities     O   No. of Non conformities
                 observed during trial operation        resolved / Total no. of non-
                                                        conformities X 100
CSX00902   CSX   Resolution of technical issues     O   No. of Systems stabilized / No.
                 for system stabilization               of systems requiring
                                                        stabilization X 100
CSX00903   CSX   Resolution of generic erection     C   No. of issues resolved / No. of
                 issues                                 issued identified X 100

CSX01000   CSX   Preparation and submission         O   Time Index
                 of project completion reports
                 30 days before site closing

CSX01100   CSX   % reduction in time for            O   Time Index
                 budgetted monthly cash
                 collection


CSX01101   CSX   Submission of Erection/            O   Time Index
                 Construction/ supply invoices
                 within 10 days of completion of
                 activities
CSX01102   CSX   Timely verification of invoices    O   Time Index
                 for realisation of payment

CSX01200   CSX   No. of provisional insurance       O   % of total no. of provisional
                 claims converted to final claims       claims lodged
                 during the year
CSX01201   CSX   Arranging documents for            O   % of total no. of final claims
                 lodging final claims                   lodged
CSX01202   CSX   % of claims settled out of total   O   % of total claims settled
                 claims due
CSX01300   CSX   Settlement of audit paras          O   % of audit paras settled
CSX01400   CSX   Timely closing of sub-contracts    O   Time Index
                 as per plan


CSX01401   CSX   Material reconciliation as per     O   No. of days delayed from
                 plan                                   scheduled date
CSX01402   CSX   Obtain time extension as           O   No. of days delayed from
                 applicable as per plan                 scheduled date
CSX01403   CSX   Processing and verification of     O   No. of days delayed from
                 final bills as per plan                scheduled date
CSX01500   CSX   % reduction in time for            O   No. of days reduced / No. of
                 achieving site closure with            days planned X100
                 respect to plan
CSX01501   CSX   Identification of 80% pending       O   Time Index
                 points within 25 days of
                 completion of trial operations
                 and balance 20% progressively
                 within 60 days
CSX01502   CSX   Preparation of action plan for      O   No. of days delayed from
                 resolution within 7 days of             scheduled date
                 identification of pending points

CSX01503   CSX   Liquidation of pending points       O   No. of days delayed from
                 within 90 days of action plan           scheduled date

CSX01504   CSX   Diversion of surplus materials      O   No. of days delayed from
                 as per contract within 120 days         scheduled date
                 from completion of trial run

CSX01505   CSX   Timely release of manpower as       O   Time Index
                 per plan


CSX01506   CSX   Timely submission of as-built       O   Time Index
                 marked up drawings


CSX01600   CSX   % reduction in wastages             O   % of amount of BSC

CSX01601   CSX   Number of improvements in           C   Number
                 erection processes

CSX01602   CSX   Optimisation of T&P deployment      O   Total no. of days actually
                                                         utilised / Total No. of days of
                                                         availability
CSX01700   CSX   IT Initiatives taken                C   % completed

CSX01800   CSX   Suggestions given for system/       C   Nos. accepted
                 product improvement


CSX01900   CSX   Enhancement of physical             O   % increase in budget
                 turnover
CSX01901   CSX   Acheivement of physical             O   % of Budget
                 turnover
CSX01902   CSX   Preparation and finalisation of     O   Actual days taken / Specified
                 quarterly resource plan within          days
                 specified days
CSX01903   CSX   Initiatives taken for               C   No. of initiatives
                 enhancement of physical
                 turnover
CSX02000   CSX   Achievement of financial            O   % of Budget
                 turnover
CSX02100   CSX   Identification and realization of   O   % amount realized
                 unpaid old outstandings
CSX02200   CSX   % reduction in downtime of          C   % reduction
                 Cranes by implementing
                 MMS (Mandatory
                 Maintenance System) over
                 the prescribed 'X' days

CSX02201   CSX   Updation of history cards of all    O   No. of days delayed from
                 Cranes incorporating details of         scheduled date
                 breakdown maintenance/
                 overhauls and quarterly
                 submission to Hq. within first 10
                 days of each quarter

CSX02202   CSX   Preparation and submission of       O   No. of days delayed from
                 details to Hqrs/ in the                 scheduled date
                 prescribed format/ of routine
                 maintenance carried out on
                 Cranes before 10th of every
                 month.
CSX02203   CSX   Preparation of action plans after   C   No. of action plans prepared
                 analysing the updated history
                 cards and reports of cranes for
                 breakdown/ overhaul and
                 routine maintenance within
                 specified time

CSX02204   CSX   Implementation of action plans      O   % of action plans implemented
                 within specified time (quarterly)       as identified for every quarter

CSX02300   CSX   Development of Standard L2          C   Nos. developed / Nos. planned
                 Network for EPC contracts
CSX02301   CSX   Timely conversion of standard       O   No. of days delayed from
                 L2 network for EPC contract to          scheduled date
                 site specific


CSX02400   CSX   Development of Standard L3          C   Nos. developed / Nos. planned
                 Network for EPC contracts


CSX02401   CSX   Timely conversion of standard       O   No. of days delayed from
                 L3 network for EPC contract to          scheduled date
                 site specific


CSX02500   CSX   Timely submission of MIRs           O   % submissions delayed
CSX02600   CSX   Utilisation of Capital Budget       O   % utilised against sanction
                 (Planned / Non-Planned)
CSX02700   CSX   Reply to Govt. Audit queries/       O   %
                 Inspection report paras/ Action
                 Taken Reports etc. furnished
                 within specified time (2 weeks)


CSX02800   CSX   Reply/settlement of Internal        O   %
                 Audit paras within specified
                 time (4 weeks)
CSX02900   CSX   Timely inputs to unit/corporate     O   Time Index
                 finance for inter-unit re-
                 conciliationof accounts
CSX03000   CSX   Timely inputs to unit/corporate     O   Time Index
                 finance for
                 BUDGET/FLASH/MIRs etc.
CSX03100   CSX   Finalisation of Functional          O   No. of days delayed from
                 scorecard by specified date             scheduled date

CSX03200   CSX   Improvement in Employee             O   Score
                 Satisfaction Score

CSX03201   CSX   Implementation of Improvement       O   Time Index
                 projects identified in the
                 Position Report as per schedule
CSX03202   CSX   Increase in no. of active Quality   O   Number of new circles
                 Circles in the deptt.

CSX03300   CSX   Achieving Business excellence       C   TQM Score
                 thru' TQM at Deptt. level

CSX03301   CSX   Preparation of action plan          O   No. of days delayed from
                 based on Position report                scheduled date
CSX03302   CSX   Implementation of Improvement       C   Time Index
                 projects identified in the
                 Position Report as per schedule

CSX03400   CSX   Development of Knowledge            O   No. of days delayed from
                 management Portal                       scheduled date
CSX03500   CSX   Contributing case studies           C   Number
                 etc.for Knowledge Management
                 Portal
CSX03600   CSX   Completion of KM Projects as        C   Time Index
                 per schedule
CSX03700   CSX   Implementation of Special           C   Ia = No. of projects planned
                 Improvement Projects taken              Ib = Sum of No. of days
                 under IMPRESS as per
                 schedule (Registration No. and          delay / Sum of total No. of
                 other details of project to be          days planned
                 specified in the boxes provided
                 against the KRA)
CSX03800   CSX   Implementation of Special         C   No. of days delayed from
                 Improvement Projects taken            scheduled date
                 under IMPRESS as per
                 schedule (Registration No. and
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
CSX03900   CSX   Implementation of Special         C   No. of days delayed from
                 Improvement Projects taken            scheduled date
                 under IMPRESS as per
                 schedule (Registration No. and
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
CSX04000   CSX   Implementation of Special         C   No. of days delayed from
                 Improvement Projects taken            scheduled date
                 under IMPRESS as per
                 schedule (Registration No. and
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
CSX04100   CSX   Implementation of Special         C   No. of days delayed from
                 Improvement Projects taken            scheduled date
                 under IMPRESS as per
                 schedule (Registration No. and
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
CSX04200   CSX   Implementation of Special         C   No. of days delayed from
                 Improvement Projects taken            scheduled date
                 under IMPRESS as per
                 schedule (Registration No. and
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)


CSX04300   CSX   Achieveing Materials              O   Effectiveness index = 1/n
                 Management Effectiveness              (ΣCn)


CSX04301   CSX   Regularisation in Road Permits    O   No. of forms regularised within
                 Form Counterfoils within X days       stipulated time (X days) /Total
                                                       no of consignment received in X
                                                       days
CSX04302   CSX   Reduction in                       O   No. of consignments not
                 Demmurages/Wharfage in                 incuring demmurage in X days
                 consignments within X days             / Total no of consignment
                                                        received in X days

CSX04303   CSX   Generation of Pending              O   No. of reports generated within
                 Materials List within "X" days         stipulated time (X days) / Total
                                                        no of reports required to be
                                                        generated

CSX04304   CSX   Material verification within "X"   O   No. of consignments verified
                 days of receipt                        within stipulated time (X days)
                                                        /Total no of consignment
                                                        received

CSX04305   CSX   Raising of MDRs within "X"         O   No. of MDRs raised within
                 days of verification                   stipulated time (X days) /Total
                                                        no of MDRs raised

CSX04400   CSX   Percentage reduction in time       O   % Reduction in time
                 taken in submission of technical
                 information and relevant data
                 (project plans, manpower,
                 infrastructure, T&P, sub-
                 contracting, etc) for tender
                 preparation by Marketing


CSX04401   CSX   Reduction in time towards          O   Time Index
                 collection of the key data
                 required for techno commercial
                 ofers and its compilation with
                 respect to time schedule

CSX04402   CSX   Reduction in time towards          O   Time Index
                 preparation of technical
                 information (estimation of
                 manpower, infrastructure, T&P
                 and sub-contracting
                 requirements) with respect to
                 time schedule
CSX04500   CSX   Percentage reduction in            O   %
                 outages of T&P / Erection
                 Equipment


CSX04501   CSX   Regular updation of history        O   No. of days delayed from
                 cards of cranes and lifting            scheduled date
                 tackles and submission by 7th
                 of every month
CSX04502   CSX   Development of MMS tool for        C   No. of days delayed from
                 preventive maintenance of              scheduled date
                 erection T&P as per plan
CSX04503   CSX   Implementation of Mandatory        O   No. of equipments covered
                 maintenance systems (MMS)              under MMS
                 for erection T&P and heavy duty
                 cranes
CSX04504   CSX   Regular updation of history        O   % submissions delayed
                 cards of electrical equipment
                 like welding generator,
                 transformer rectifier and
                 submission by 7th of every
                 month
CSX04600   CSX   Effective control in the area of   O   % reduction in defective joints
                 welding, heat treatment and
                 NDT by reducing a number of
                 defective joints through
                 monitoring, improved
                 procedures and resource
                 planning
CSX04601   CSX   Timely preparation of project/     C   Time Index
                 work specific procedures for
                 welding, NDT and heat
                 treatment for their effective
                 implementation

CSX04602   CSX   Timely availability of resoruces   O   Time Index
                 for welding, NDT and heat
                 treatment works (I.e.,
                 deployment of equipments and
                 consumables)

CSX04603   CSX   % Deployment of approved           O   %
                 welders on the job by ensuring
                 welders test

CSX04604   CSX   Timely replacement of non-         O   Time Index
                 performing welders, identified
                 during reviews, as per plan
CSX04605   CSX   Review the process of welding,     O   % reduction in defective joints
                 NDT, heat treatment to
                 ascertain % reduction in
                 defective joints

CSX04700   CSX   % saving in cost by providing      O   % amount saved
                 experts for short periods for
                 SAS/ Construction Jobs to
                 avoid deputation of supervisory
                 personnel on a regular basis

CSX04800   CSX   Timely interaction with            O   Time Index
                 advocates/ legal experts for
                 resolution of legal matters/
                 arbitration pertaining to
                 contractrs
CSX04900    CSX   Acquiring additional technical    C   No. of skills added
                  skills for multi-skilling


CSX05000    CSX   Resolution of customer            O   % of complaints resolved
                  complaitns, including
                  observations as per prevailing
                  system
CSX05001    CSX   Segregation of customer           O   Number
                  complaints and observations


CSX05002    CSX   Preparing relevant reply to the   O   % resolved
                  observations and responding to
                  customer withing specified
                  period as per plan


CSX05003    CSX   Analysing complaints area-wise/   O   % complaints dispositioned
                  function-wise and interacting
                  with concerned engineers/
                  engineering centre for proper
                  disposition
CSX05004    CSX   Responding to customers for       O   % complaints resolved
                  given disposition

CSX05100    CSX   Preparation of customer project   O   No. of days delayed from
                  related capital investment            scheduled date
                  budget as per schedule

 CSX05200   CSX

                   Accomplishment of targets of
                                                          Balanced Scorecard Rating
                   Unit/NC/Function/Department      C
                                                                  (5/4/3/2/1)
                     level Balance Score Card
& CONSTRUCTION FUNCTION KRA MASTER - 2006-07
                                           Suggested Weightage    Source of Data for
       Critical    Special     Universal   for category              Measurement
      KRA (Y/N)   KRA (Y/N)   KRA    (Y/N)           A      B
                                                        C
         Y                                    H       M     X  Customer order / L1
                                                               schedule


                                             M       H      M   Customer order / L1
                                                                schedule


                                             X       M      H   Deployment plan



                                             H       M      L   Deployment plan



         Y                                   M       H      L   Deployment plan as per
                                                                sl.no.3


         Y                                   L       H      M   Deployment plan as per
                                                                sl.no.3/ L2 schedule



                                             H       M      M   Deployment plan as per
                                                                sl.no.3/ Site Plan



                                             X       H      M   Deployment plan as per
                                                                sl.no.3/ Site Plan


                                             H       M      X   Approved vendors list



                                             X       H      M   Approved vendors list
    M   H   X   Approved vendors list/
                Evaluation reports




    L   M   H   Approved vendors list/
                Evaluation reports




Y   H   H   M   L2/ L3 schedule




    X   M   H   L2/ L3 schedule




    X   M   H   L2/ L3 schedule



    X   M   H   Action plan



    X   L   M   SAR/ CAR/ Other reports



    M   L   X   L2/ L3 schedule




    X   L   H   FQPs



    H   H   H   L2/ L3 schedule


Y   H   X   X   L2/ L3 schedule/ BSC
Y   L   M   M   Controlled Documents as
                per ISO



Y   X   M   M   Controlled Documents as
                per ISO

    X   M   M   Departmental Procedure



    M   M   X   L2/ L3 schedule/ Catchup
                plan


Y   M   M   X   Deployment plan




Y   M   H   X   Benchmark/ Report

    L   H   M   Analysis of benchmarks

    L   H   M   Project review reports



    X   M   H   Benchmark/ Report


Y   H   M   X   Customer Perception
                Survey Report/ Feedbacks
                through Customer Meets

    H   X   X   Plan/ Compliance Report

Y   H   H   M   Feedback report/ Status
                report

    L   H   H   Customer Complaint
                databank/ SOMS

    H   H   H   Improvement Projects plan/
                BSC/ Customer Perception
                Survey Report
    H   M   X   Feedback report



Y   M   H   H   Final protocol
Y       M   H   H   Customer punch list


Y       L   M   M   Customer punch list


Y       H   M   X   Customer punch list/
                    Feedback from other
                    projects
        M   M   M   Site execution documents




        M   H   L   Budget / BSC




        X   M   M   Departmental Procedure



        X   M   H   Departmental Procedure


Y       X   H   M   Site records


Y       X   M   H   Site records

        X   M   L   Site records

        H   H   M   Audit records
        M   H   H   Regional Plan



    Y   X   M   H   Contract closing plan

    Y   L   M   H   Contract closing plan

    Y   M   M   H   Contract closing plan

        H   M   L   Site closing plan
        M   H   H   Site closing plan




    Y   L   H   M   Site closing plan



Y   Y   L   H   H   Action Plan


Y   Y   L   H   H   Site Action Plan



        M   X   X   Regional Plan



        L   M   L   Site Action Plan



        M   M   H   BSC

        M   M   X   Completion reports


        M   M   X   T&P Log


Y       M   M   L   BSC

        L   M   M   BSC/ Records



Y       H   H   H   Regional Budget

Y       M   M   M   Regional budget

        X   M   M   Site Plan


        X   M   H   Site Plan


        M   M   M   Regional budget

Y       L   H   M   Finance records
        H   H   M   History cards




    Y   X   M   H   History cards




    Y   L   M   H   Monthly reports




        X   H   M   History cards and monthly
                    reports




        L   M   H   Action Plans


Y       H   M   M   Available site specific L2
                    schedule and records
    Y   M   H   M   Standard L2 network




Y       H   M   M   Available site specific L3
                    schedule and records


    Y   M   H   M   Standard L3 network




        L   M   M   Records
Y       H   M   M   Approved Capital budget
Y       Y   M   L   L   Record maintained by Audit
                        deptt.




Y       Y   M   L   L   Record maintained by Audit
                        deptt.

Y       Y   M   L   L   Record maintained by
                        individual/ deptt.

Y       Y   M   L   L   Record maintained by
                        Unit/Corp. Finance deptt.

Y   Y   Y   H   M   L   Record maintained by Unit
                        Head/Unit P&D

Y       Y   M   X   X   Survey Report


Y       Y   X   M   M   Project report


        Y   M   X   X   Unit QA/QC


Y       Y   H   X   X   Quality Deptt.


Y   Y   Y   X   M   X   Action plan document

Y       Y   X   X   M   Project report



Y   Y   Y   L   M   H

        Y   M   M   M


Y       Y   X   M   H   Project report

    N   Y   H   H   H   Project report
Y   Y   H   H   H   Project report




Y   Y   H   H   H   Project report




Y   Y   H   H   H   Project report




Y   Y   H   H   H   Project report




Y   Y   H   H   H   Project report




        X   H   M   Material despatch
                    documents


        X   M   H   Material despatch
                    documents
        X   H   H   Material despatch
                    documents



        X   M   H   Material despatch
                    documents



        X   M   H   Material despatch
                    documents



        X   M   H   Material despatch
                    documents


        X   H   M   Tender schedule




Y       X   H   M   Manufacturing Units and
                    Marketing




        X   H   M   Tender schedule




Y       M   H   M   Departmental Procedure




    Y   X   M   H   History Cards



Y   Y   X   H   M   Manufacturer's Guidelines
Y   X   M   H   MMS Manual



    X   L   H   History Cards




    M   M   H   Project Schedule




    L   M   H   Site Action Plan




    L   H   H   Deployment Plan and site
                requirement




    X   M   H   Deployment Plan and site
                requirement


    X   L   H   Deployment Plan and site
                requirement

    L   M   M   Erection Schedule




    M   H   M   SAS/ Customer requirement




    M   H   X   Legal cases/ arbitration
                issues
            X   M   H   Site development plans



            H   M   X   Departmental Plan




            M   H   X   Complaint Register



            X   M   L   Complaint Register




            L   M   L   Complaint Register




            L   M   L   Complaint Register


    Y       H   M   L   Project Schedule




Y   N   N   H   H   X
                        Rating declared at year end
                            by Corporate / Unit
                               Management
                      Remarks




Where Ia = Total no. of sites delayed in opening /
Total no. of sites to be opened.
Ib = Total no. of days of delay / Total time planned
in days
X' days will be decided as per contractual
requirements
Pro-active measures where required to be covered
under the same KRA
X' days will be decided as per plan
Resources: HR/ T&P/ vendors/ sub-contractors
Note: CFX to communicate Deployment Plan to
SCP & Sites.
Infrastructure includes Office/ Stores/ Open Stores/
Residential accommodation/ communication/
transport/ field hostel/ Watch & Ward and banking
arrangements/ etc.
Where Ia = Total no. of sub-contracts delayed in
finalisation / Total no. of sub-contracts to be
finalised.                       Ib = Total no. of days
of delay / Total time planned in days
Where Ia = Total no. of specifications delayed in
submission / Total no. of specifications to be
submitted.
Ib = Total no. of days of delay / Total time planned
in days
Where Ia = Total no. of tender documents delayed
in finalisation/ Total no. of tender documents to be
finalised.
                              Ib = Total no. of days of
delay
Where Ia = Total no. of tenders delayed in
finalisation / Total no. of tenders to be finalised. Ib
= Total no. of days of delay / Total time planned in
days
Services means vendors doing E&C of Boiler/ TG
etc. and also suppliers of different products.


Example: No. of Services = 3 (Boiler/ TG/ C&I)
Existing Vendors (5/ 3/ 2 respectively)
Min. Required vendors = 7 in each service
Hence/ Gap = 2/ 4/ 5 respectively
Potential vendors identified = 0/ 3/ 5 respectively
Total no. of potential vendors identifie
Ia = No. of vendors evaluated / Total no. of
vendors working
Ib = Sum No. of days of delay / Sum No. of
days planned



Ia = No. of Vendor List updated / No. of List
planned for updation
!b = Sum of delays in days / Sum of the
planned days




Site will prepare and review an Integrated Action
Plan for all the milestones identified for
advancement


Site will prepare an Integrated Action Plan for all
the milestones identified for advancement
Where Ia = Total no. of inputs delayed / Total no.
of inputs to be given. Ib = Total no. of days of delay
/ Total time planned in days




Conductance of Customer Perception Survey by
an external agency




As per reward scheme circular to be issued
Ia = Actual cash collection / Budgeted cash
collection. Ib = Total no. of days delayed in
collection / Total time allocated
Note: The time allocated is defined in the contract

Where Ia = total no. of invoices delayed / total no.
to be invoiced. Ib = total no. of days delayed / total
days planned

Where Ia = total no. of verification of invoices
delayed / total no. invoices to be verified. Ib = total
no. of days delayed / total days planned




Where Ia = total no. of sub-contracts closure
delayed / total no. sub-contracts to be closed. Ib =
total no. of days delayed / total days planned
Where Ia = Total No. of pending points delayed for
identification / Total no. of pending points to be
identified. Ib = Total no. of days delayed / total days
planned (60 days)




Where Ia = Total No. of manpower release
delayed/ Total no. of manpower identified for
release. Ib = Total no. of days delayed / total days
planned
Where Ia = Total No. of marked up drawings
delayed in submission/ Total no. of marked up
drawings to be submitted. Ib = Total no. of days
delayed / total days planned




Nos. accepted by HoF



Budget as finalised by the Regional Hqrs.

Budget as finalised by Corporate Office

Every quarter the resource plan must be reviewed




Budget as finalised by the Regional Hqrs.
Annual overhaul period/ if any/ will not be
accounted as downtime.
'X' days to be picked up from downtime details as
furnished by CFX for respective cranes




- Prescribed formats will be furnished by CFX
along with history card of Crane
- Prescribed formats for the old running cranes will
be furnished by CFX latest by 10th of July 2004


                      #NAME?




Standard L2 Network (on Primavera) to be
developed for different Unit capacities
Timely conversion means one week ahead of
contractual commitment for submission



Standard L3 Network (on Primavera) to be
developed package-wise for different Unit
capacities

Timely conversion means the readiness of the L3
networks two weeks ahead of start of erection
activities in respective packages


As per Departmental Procedure
Targets to be set as follows: 100% cases-L5; 95-
99% cases-L4;85-94% cases-L3; 75-84% cases-
L2;<75%cases-L1



Targets to be set as follows: 100% cases-L5; 95-
99% cases-L4;85-94% cases-L3; 75-84% cases-
L2;<75%cases-L1
Cn=Factor from the Child KRA and n= total no
of child KRAs selected


Factor for Cn in KRA CSX4400
'X days' is as defined in the DP
Factor for Cn in KRA CSX4400
'X days' is as defined in the DP



Factor for Cn in KRA CSX4400
'X days' is as defined in the DP



Factor for Cn in KRA CSX4400
'X days' is as defined in the DP



Factor for Cn in KRA CSX4400
'X days' is as defined in the DP


(Σ CSX04501 + CSX04502) X 100




Ia = Total no. of inforamtion and data collected /
total No. of information to be collected
Ib = Total no. of days reduced / total no. of days
planned


Ia = Total no. of data prepared / Total no. of data to
be prepared
Ib = Total no. of days reduced / total no. of days
planned



L5 = 100%
L1 = 80%
% reduction in outages = (1-total No. of equipment
under breakdown in one month / total no. of
equipment available at site) X 100
L5 = Four days early
L3 = As per Schedule (no delay)
L1 = 4 days delay

L5 = Four days early
L3 = As per Schedule (no delay)
L1 = 4 days delay
L5 = 100% covered
L1 = 80% covered


L5 = Four days early
L3 = As per Schedule (no delay)
L1 = 4 days delay



Total no. of defective joints / total no. of joints
welded X 100




Where Ia = No. of procedures implemented / total
no. of procuedures to be implemented
Ib = Total no. of days of delay / total days planned
for making procuedures


Where Ia = No. of resoruces deployed / total no. of
resources to be deployed
Ib = No. of days delayed for deployment / total no.
of days allotted for deployment


No. of approved welders deployed / No. of welders
to be deployed X 100


Total no. of welders replaced / total no. of welders
to be replaced X No. of days delayed / total no. of
days for replacement as per plan
Total no. of defective joints / total no. of joints
welded X 100



Amount saved = (1-Cost of Deputation for short
periods / Cost of deputation to be incurred in case
of posting) X 100



Ia = No. of documents or replies prepared / Total
no. of documents or replies to be prepared
Ib = No. of days delayed in preparing documents /
total no. of days available
No. of skills developed to work independently




This KRA will be taken by Head of Unit /Function /
 Department , if covered under MAP, and can be
       assigned a weightage upto 100%
                                                                                    ENGINEERING / DESIG
KRA_ID     Function   KRA Description                                                     KRA
                                                                                          Type


EDE00100   EDE        Proposal/Tender Engineering/ Estimates completed in time            O
EDE00101   EDE        Design/selection of equipments/ system                              O
EDE00102   EDE        Preparation of schemes/layout drgs.                                 O
EDE00103   EDE        Preparation of technical offer                                      O
EDE00104   EDE        Estimation                                                          O

EDE00105   EDE        Computerisation of Tender Proposals                                 C

EDE00106   EDE        Computerisation of proposal Engineering                             C
EDE00107   EDE        Finalisation of performance guarantee schedule for proposals        O
                      Reduction in Technical Queries on offers submitted for tenders
EDE00200   EDE        having detailed specifications                                      O

EDE00201   EDE        Average response time to customer Technical queries on proposals    O
EDE00300   EDE        Standard proposals prepared and submitted as per plan               C
EDE00301   EDE        Design/selection of equipments/ system for standard proposal        C
EDE00302   EDE        Preparation of schemes/ layout drgs. for standard proposal          C
EDE00303   EDE        Preparation of technical offer for standard proposal                C
EDE00304   EDE        Estimation of standard proposal                                     C


EDE00400   EDE        Ratio of orders received to tenders submitted and decided           O

                      Technical support to Proposal/Tender Engineering/ Estimates for
EDE00500   EDE        timely completion.                                                  O
                      Reduction in time to submit technical offer/ tender document/
EDE00600   EDE        Estimates                                                           O
                      Creation/Updation of Engineering Cost Data for tendering /
EDE00601   EDE        Estimation                                                          O
                      Documenting for KM Portal the process change adopted to achieve
EDE00602   EDE        time reduction within specified time schedule                       C
                      Technical acceptance of offers by customer for In house developed
EDE00700   EDE        products.                                                           O

EDE00800   EDE        Business acquired through RLA/ R&M / Consultancy services           O

EDE00801   EDE        Review of customer requirements in time                             O

EDE00802   EDE        Organising site performance data & results of RLA studies in time   O

EDE00803   EDE        Preparation of technical offer & estimate in time                   O
                      Developing checklists& computerisation of procedure for RLA
EDE00804   EDE        studies within specified time schedule                              C
                 Input information settled with other products/ engineering groups as
EDE00900   EDE   per agreed schedule                                                    O

EDE00901   EDE   Finalisation of information flow schedule with other BHEL Unit         O
                 Releasing input information to other BHEL unit as per information
EDE00902   EDE   flow schedule                                                          O
                 Average time taken for review & commenting of drawings/
EDE00903   EDE   documents from other BHEL Unit                                         O
                 Interface information arranged from/to customer/consultant as per
EDE01000   EDE   project schedule                                                       O

EDE01001   EDE   Finalisation of list of information required from customer             O
                 Average time taken for review & commenting of customer drawings/
EDE01002   EDE   documents                                                              O
                 Project milestones achieved by monitoring group for engg.
EDE01100   EDE   documents and interface information                                    O
                 Average time taken to resolve contractual issues related to scope
EDE01200   EDE   and specification                                                      O
                 Average time taken for issue of L3 schedule (indents/drawings/
EDE01300   EDE   documents)                                                             O
EDE01400   EDE   Completion of contract Engg. Documents in time.                        O
EDE01401   EDE   Completion of Project /Lay out Engineering in time                     O
                 Contract drawing/ document/ O&M Manuals/ E & C documents
EDE01402   EDE   submitted in time                                                      O
                 Computerisation of Project/Layout Engg. within specified time
EDE01403   EDE   schedule                                                               C
                 Computerisation of Contract drawings/documents/O&M and E&C
EDE01404   EDE   documents/manuals within specified time schedule                       C

EDE01500   EDE   Timely issue of Engg inputs to sites for erection as per schedule      O

EDE01600   EDE   Obtaining customers approval on Engg. Drgs.// Documents in time        O
EDE01601   EDE   Preparation / Finalisation of Vendors / Sub-Vendors list in time.      O
EDE01602   EDE   Finalisation of quality plan                                           O
EDE01603   EDE   Finalisation of Computerised Engg. Drgs.                               O
                 Computerisation of Customer Approvals on Engg.
EDE01604   EDE   Drawings/documents within specified time schedule                      C

EDE01700   EDE   Engineering information issued as per manufacturing plan.              O
                 Issue of Manufcaturing documents as per schedule (
EDE01701   EDE   Drawings/GMS/CBOM/GIS/MID/PGMA/Engg. Spec. etc.)                       O

EDE01702   EDE   Issue of Enineering Indent in time                                     O
                 Issue of Packing/Shipping documents/ completion schedules as per
EDE01703   EDE   schedule                                                               O
                 Design calculation/ analysis/ documentation completed as per
EDE01800   EDE   schedule                                                               O
                 Computerisation of design calculation & analysis within specified
EDE01801   EDE   time schedule                                                          C

EDE01900   EDE   Timely arranging of ODC sanction from railway for transportation       O
EDE02000   EDE   Statutory approval obtained as per schedule                             O


EDE02100   EDE   Deviation from tender material cost w.r.t. final design material cost   O

EDE02200   EDE   Number of PIR proposals approved in TC/PC & initiated                   C
                 No of documents generated by state-of-the-art technology scanning
EDE02201   EDE   & loaded on KM Portal                                                   C
                 Timely preparation of product development plan & identification of
EDE02202   EDE   PIRs                                                                    O
                 Timely approval of proposed PIRs by organising review in TC/PC
EDE02203   EDE   meetings                                                                O

EDE02204   EDE   Timely initiation of PIRs                                               O
EDE02300   EDE   Completion of approved PIR as per schedule                              O
EDE02301   EDE   Preparation of development plan                                         O
EDE02302   EDE   Conceptual design against development project                           O
EDE02303   EDE   Detailed Design against development project                             O
EDE02304   EDE   Design Review against development project                               O
EDE02305   EDE   Proto type manufacturing/ Assy                                          O
EDE02306   EDE   Routine Tests against development project                               O
EDE02307   EDE   Type testing/Performance testing                                        O
EDE02308   EDE   Project completion report                                               C

EDE02400   EDE   New products/ services introduced as per schedule                       O
EDE02500   EDE   No. of designs validated within the year                                O

EDE02600   EDE   No. of type test conducted / organised successfully during the year     O
EDE02700   EDE   Completion of MOU projects in time                                      O
EDE02800   EDE   No. of products variant added during the year                           O



EDE02900   EDE   No. of product standards/ specification reviewed                     O
                 No. of new design methods / calculations carried out during the year
EDE03000   EDE   and captured as procedure for KM Portal                              C

                 Response/recommendations to customer query/complaint within
EDE03100   EDE   targeted time                                                           O
                 Documenting for KM Portal within specified time schedule the
EDE03101   EDE   responses to customer complaints                                        C
                 Technical support provided to customer for resolving operational
EDE03200   EDE   problems                                                                O

EDE03300   EDE   No. of customer training programs/ technical presentations              O

EDE03400   EDE   Timely review & updation of PMD.                                        O
                 Release of Material forecast/ Procurement specifications/ indents in
EDE03500   EDE   time                                                                    O
                 Average time for technical recommendations for purchase/bought
EDE03600   EDE   out items                                                               O
EDE03700   EDE   Average time taken for approval of vendor drawing / documents      O


EDE03800   EDE   Reduction in no. of items with less than three vendors             C
EDE03900   EDE   Rate contract entered as per plan                                  O
                 Value of non moving inventories/ site returned material utilized
EDE04000   EDE   during the year                                                    O
EDE04100   EDE   No. of shop problem studied and resolved during the year           O
                 Documentation of shop problems resolved for KM portal within
EDE04101   EDE   specified time                                                     C
                 Technical support provided for Erection & Commissioning of
EDE04200   EDE   prototype equipments                                               O
                 Average time taken to recommend resolution to engineering punch
EDE04300   EDE   points related to contract closing                                 O

EDE04400   EDE   Average Time taken for completion of as-built drawings             O
EDE04500   EDE   No. of Site problem attended and resolved during the year          O
                 Documentation of site problems resolved for KM portal within
EDE04501   EDE   specified time                                                     C
EDE04600   EDE   No. of PG /PE Tests conducted & reports prepared                   O
EDE04601   EDE   Proposals for PG /PE Tests prepared in time                        O
EDE04602   EDE   Preparation of test procedure & scheme                             O
EDE04603   EDE   Organising site operation data                                     O
EDE04604   EDE   Timely calibration of PG test instruments                          O
EDE04605   EDE   Test conducted & report submitted in time                          O
                 Documentation of PG/PE tests for KM Portal within specified time
EDE04606   EDE   schedule                                                           C

EDE04700   EDE   No. of system testing / commissioning completed                    O


EDE04800   EDE   Reduction in test cycle time                                       O

EDE04900   EDE   No. of new test methods established                                C
EDE05000   EDE   No. of online spare catalogues generated.                          C

EDE05100   EDE   Completion of new design of tooling as per emerging technologies   C
EDE05200   EDE   % of tooling activity completed as per schedule                    O

EDE05300   EDE   % success of the tooling designed during the year                  O

EDE05400   EDE   Reduction in engineering cycle time                                O

EDE05401   EDE   Identification of projects &deciding action plan as per schedule   O
                 Increase in Drawings/ models generated through special softwares
EDE05402   EDE   like IDEAS/ PROE/PDS/ PDMS/ CFD/ etc                               C

EDE05403   EDE   No. of Special IT initiatives implemented                          C
                 Documenting for KM Portal within specified time schedule the
EDE05404   EDE   procedure for achieving reduction in Engg.cycle time               C
                 Special assignment (other than normal identified responsibility) to
                 be completed during the year (Details of assignments & milestone
EDE05500   EDE   targets to be given in action plan)3                                  C
EDE05600   EDE   Cost saving due to Engg. efforts                                      O

EDE05601   EDE   Identification of cost saving projects & deciding action plan         O

                 Total savings due to VE/ Economic Buying / Alt. source/
EDE05602   EDE   Productivity/ Indigenisation/Alternate Material                       O


EDE05700   EDE   improvement of Internal customer satisfaction score                   O

EDE05701   EDE   Conducting Survey in time                                             O
                 No of action plans identified & implemented for TQM / ISO/
EDE05800   EDE   NABL/HSE in time                                                      C
EDE05900   EDE   Increase in number of suggestions                                     O

EDE06000   EDE   House Keeping / 5S implementation                                     O
EDE06100   EDE   Implementation of identified training needs                           C

EDE06200   EDE   No. of improvement projects/ QIP/ JIP/ SIP/ PIP etc. completed        O



EDE06300   EDE   Standardisation projects completed as per schedule (Individual level) C
                 Reduction in no. of Design/ drawing/ drafting changes due to
EDE06400   EDE   engineering errors                                                    O

                 Average time taken to dispose off NCRs (DCNs/ DCRs/
EDE06500   EDE   concessions/ deviations)                                              O
                 No of equipment for which feed back/performance data obtained
EDE06600   EDE   during the year                                                       O


EDE06700   EDE   Reduction in customer complaints                                      O
                 Corrective & preventive actions implemented through DRC/RCA
EDE06701   EDE   meetings                                                              O
                 Corrective & preventive actions implemented through analysis of
EDE06702   EDE   SAR/CAR                                                               O
                 No. of corrective/ preventive actions recommended from feedback
EDE06703   EDE   on performance of products                                            O
                 No. of system deficiencies identified and accepted by the auditee
                 during pre-commissioning/ commissioning/ post-commissioning
EDE06800   EDE   audits.                                                               O
                 Average resolution time for computer hardware and software
EDE06900   EDE   complaints                                                            O

EDE07000   EDE   Validation of computer programs                                       O


EDE07100   EDE   Milestones on knowledge management project completed                  C
EDE07200   EDE   New technologies/ systems absorbed/ introduced as per plan                 C

EDE07300   EDE   Patents/ copyrights filed as per schedule                                  C


EDE07400   EDE   No. of technical paper presented/published                                 C


                 Reply to Govt. Audit queries/ Inspection report paras/ Action Taken
EDE07500   EDE   Reports etc. furnished within specified time (2 weeks)                     O


                 Reply/settlement of Internal Audit paras within specified time (4
EDE07600   EDE   weeks)                                                                     O
                 Timely inputs to unit/corporate finance for inter-unit re-conciliationof
EDE07700   EDE   accounts                                                                   O

EDE07800   EDE   Timely inputs to unit/corporate for BUDGET/FLASH/MIRs etc.                 O

EDE07900   EDE   Finalisation of Functional scorecard by specified date                     O

EDE08000   EDE   Improvement in Employee Satisfaction Score                                 O
                 Implementation of Improvement projects identified in the Position
EDE08001   EDE   Report as per schedule                                                     O
EDE08100   EDE   Increase in no. of active Quality Circles in the deptt.                    O
EDE08200   EDE   Achieving Business excellence thru' TQM at Deptt. level                    C

EDE08201   EDE   Preparation of action plan based on Position report                        O
                 Implementation of Improvement projects identified in the Position
EDE08202   EDE   Report as per schedule                                                     C

EDE08300   EDE   Development of Knowledge management Portal                                 O
EDE08400   EDE   Contributing case studies etc.for Knowledge Management Portal              C
EDE08500   EDE   Completion of KM Projects as per schedule                                  C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of
EDE08600   EDE   project to be specified in the boxes provided against the KRA)             C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of
EDE08700   EDE   project to be specified in the boxes provided against the KRA)             C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of
EDE08800   EDE   project to be specified in the boxes provided against the KRA)             C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of
EDE08900   EDE   project to be specified in the boxes provided against the KRA)             C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of
EDE09000   EDE   project to be specified in the boxes provided against the KRA)             C
                 Implementation of Special Improvement Projects taken under
                 IMPRESS as per schedule (Registration No. & other details of
EDE09100   EDE   project to be specified in the boxes provided against the KRA)        C
EDE09200   EDE   No of A4 equivalent Drgs digitised as per plan                        C
EDE09300   EDE   Outsourcing of Design/Engg/Drafting activities as per schedule        O
EDE09301   EDE   Indenfication/ Evaluation and Finalisation of Vendors as per plan     O
                 Preparation and issue of Specification and recommendation for
EDE09302   EDE   placement of order..                                                  O
EDE09303   EDE   Review of drawings/document submitted by vendor                       O
EDE09400   EDE   No of vendor Evaluation carried out during the year                   O
EDE09500   EDE   No of new Product/Plant standard/Specification generated              O

EDE09600   EDE   Finalisation of scope and issue of engg information for Repair W.O.   O
EDE09700   EDE   Number of engineering highlights presented in MCM                     O

EDE09800   EDE   Timely completion of R&D budget for approval of Board                 O


                 Accomplishment of targets of Unit/NC/Function/Department level
EDE09900   EDE   Balance Score Card                                                    C

EDE10000   EDE   Organising timely clearance of PIR proposals.                         O
                 Timely preparation of yearly KM-Budget as per KM-policy guide
EDE10100   EDE   lines.                                                                O

EDE10200   EDE   Organising completion of Collaboration milestones as per shedule.     O
NGINEERING / DESIGNING FUNCTION KRA MASTER - 2006-07
       Unit of Measurement            Critical   Special Universal   Suggested Weightage for
                                       KRA        KRA     KRA      category
                                       (Y/N)      (Y/N)    (Y/N)        A       B      C
       Time Index
                                         Y         N         N        L         M        X
       Time Index                        N         N         N        X         M        H
       Time Index                        N         N         N        X         X        H
       Time Index                        Y         N         N        X         X        H
       Time Index                        Y         N         N        X         X        H
       No. of days delayed from
       scheduled date                    Y         Y         N        X         X        H
       No. of days delayed from
       scheduled date                    Y         Y         N        X         X        H
       Time Index                        N         N         N        X         X        L

       % reduction over last year        N         N         N        X         L         X

       Average No. of days               Y         N         N        L         M        M
       Time Index                        N         N         N        L         M        X
       Time Index                        N         N         N        X         X        M
       Time Index                        N         N         N        X         X        M
       Time Index                        N         N         N        X         X        M
       Time Index                        N         N         N        X         X        M


       % success                         Y         N         N        M         M         X
       Time Index

                                         N         N         N        L         L         L

       % reduction over last year        Y         N         N        X         L        M
       No. of days delayed from
       scheduled date                    N         Y         N        X         L         L
       No. of days delayed from
       scheduled date                    Y         Y         N        M         H        H

       % offers accepted/ submitted      N         N         N        H         M         X

       Rs. Lacs                          N         N         N        H         X         X
       No. of days delayed from
       scheduled date                    N         Y         N        X         H         X
       No. of days delayed from
       scheduled date                    N         Y         N        X         X        M
       No. of days delayed from
       scheduled date                    Y         Y         N        X         X        M
       No. of days delayed from
       scheduled date                    Y         Y         N        M         H        H
Time Index
                                 Y       N   N   X   M   M
No. of days delayed from
scheduled date                   N       Y   N   X   L   M
Time Index
                                 N       N   N   X   L   M

                                  year
% reduction in Av. Time over last N      N   N   X   L   M
Time Index
                                  Y      N   N   X   L   M
No. of days delayed from
scheduled date                    N      Y   N   X   L   M
No. of days delayed from
scheduled date                    N      Y   N   X   L   M
Time Index
                                  N      N   N   X   M   M
No. of days delayed from
scheduled date                    Y      Y   N   X   M   M
No. of days delayed from
scheduled date                    N      Y   N   X   L   L
Time Index                        Y      N   N   L   L   X
Time Index                        N      N   N   X   X   H
Time Index
                                  Y      N   N   X   M   H
No. of days delayed from
scheduled date                    Y      Y   N   L   M   H
No. of days delayed from
scheduled date                    Y      Y   N   H   H   H
Time Index
                                  N      N   N   X   L   L
Time Index
                                  Y      N   N   X   L   X
Time Index                        N      N   N   X   X   L
Time Index                        N      N   N   X   X   L
Time Index                        N      N   N   X   X   L
No. of days delayed from
scheduled date                    Y      Y   N   M   H   H
Time Index
                                  Y      N   N   L   M   H
Time Index
                                  N      N   N   X   L   M
Time Index
                                  N      N   N   X   L   M
Time Index
                                  N      N   N   X   L   M
Time Index
                                  N      N   N   X   M   H
No. of days delayed from
scheduled date                    Y      Y   N   X   H   H
No. of days delayed from
scheduled date                    N      Y   N   X   X   L
No. of days delayed from
scheduled date                   N       Y   N   X   M   M


% deviation                      N       N   N   X   X   M
Number
                                 Y       N   N   H   M   X
Number
                                 N       N   N   X   X   L
No. of days delayed from
scheduled date                   N       Y   N   X   M   X
No. of days delayed from
scheduled date                   N       Y   N   M   X   X
No. of days delayed from
scheduled date                   N       Y   N   X   X   L
Time Index                       Y       N   N   M   X   X
Time Index                       N       N   N   X   M   X
Time Index                       N       N   N   X   M   H
Time Index                       N       N   N   X   X   M
Time Index                       N       N   N   X   M   X
Time Index                       N       N   N   X   X   M
Time Index                       N       N   N   X   X   L
Time Index                       N       N   N   X   X   M
Time Index                       N       N   N   X   X   L
Time Index
                                 N       N   N   H   M   L
Number                           N       N   N   X   M   M
Number
                                 N       N   N   X   X   M
Time Index                       N       N   N   M   H   H
Number                           Y       N   N   X   L   M
Number


                                 Y       N   N   X   L   L
Number
                                 N       N   N   X   M   M
Time Index

                                 Y       N   N   L   M   M
Time Index
                                 Y       N   N   M   H   H
%
                                 N       N   N   L   M   M
Number
                                 N       N   N   L   L   L
No. of days delayed from
scheduled date                   Y       Y   N   M   X   X
Time Index
                                 Y       N   N   X   L   M

                                  year
% reduction in Av. Time over last N      N   N   X   L   L
                                  year
% reduction in Av. Time over last N      N   N   X   X   L
%

                                 Y       N   N   X   L   M
Time Index                       N       N   N   X   M   L

Rs. Lacs                         N       N   N   X   L   M
Number                           N       N   N   X   M   M
No. of days delayed from
scheduled date                   Y       Y   N   M   H   H

% provided / requests            N       N   N   X   M   M

                                  year
% reduction in Av. Time over last Y      N   N   L   M   M

                                  year
% reduction in Av. Time over last N      N   N   X   X   L
Number                            N      N   N   X   M   M
No. of days delayed from
scheduled date                    Y      Y   N   M   H   H
Number                            N      N   N   X   L   X
Time Index                        N      N   N   X   X   M
Time Index                        N      N   N   X   X   L
Time Index                        N      N   N   X   X   L
Time Index                        N      N   N   X   X   L
Time Index                        N      N   N   X   X   M
No. of days delayed from
scheduled date                    Y      Y   N   M   H   H
Number
                                  N      N   N   X   X   M
%

                                 N       N   N   X   X   M
Number
                                 N       N   N   X   X   M
Number                           N       N   N   X   M   M
Time Index
                                 N       N   N   X   M   H
Time Index                       N       N   N   X   L   X
%
                                 N       N   N   X   M   M

% reduction                      Y       N   N   L   X   X
No. of days delayed from
scheduled date                   N       Y   N   X   M   X
%
                                 N       N   N   X   L   M
Number
                                 Y       N   N   X   L   M
No. of days delayed from
scheduled date                   Y       Y   N   M   H   H
Time Index

                                   N       N   N   H   H   H
Rs Lacs                            Y       N   N   L   X   X
No. of days delayed from
scheduled date                     N       Y   N   X   M   X


Rs. Lacs                           Y       N   N   X   M   H
%

                                   Y       N   N   M   X   X
No. of days delayed from
scheduled date                     Y       Y   N   X   M   X
No. of days delayed from
scheduled date                     Y       Y   N   H   H   M
%                                  N       N   N   L   X   X

Score                              Y       N   N   L   L   L
%                                  N       N   N   L   L   X
Time Index
                                   Y       N   N   H   X   X
Time Index


                                   N       N   N   X   L   M

% reduction over last year         Y       N   N   X   L   M


                                 Y
Reduction in average time over last year   N   N   X   L   L

% obtained / planned               N       N   N   X   M   M


% reduction over last year         N       N   N   L   X   X

% implemented / planned            Y       N   N   X   M   X

% implemented / planned            N       N   N   X   M   M
Number
                                   N       N   N   X   M   M


                                    N
No. of deficiencies identified in Audit    N   N   X   L   L

Av. Time in Hours                  N       N   N   X   L   M

% validated/ planned               N       N   N   X   X   M
Time Index

                                   Y       N   N   M   M   H
Time Index

                           N   N   N   H   M   L
Time Index
                           N   N   N   H   H   H
Number

                           N   N   N   M   M   M
%


                           Y   N   Y   M   L   L
%


                           Y   N   Y   M   L   L
Time Index
                           Y   N   Y   M   L   L
Time Index
                           Y   N   Y   M   L   L
No. of days delayed from
scheduled date             Y   Y   Y   H   M   L

Score                      Y   N   Y   M   X   X
Time Index
                           Y   N   Y   X   M   M
Number of new circles      N   N   Y   M   X   X
TQM Score                  Y   N   Y   H   X   X
No. of days delayed from
scheduled date             Y   Y   Y   X   M   X
Time Index
                           Y   N   Y   X   X   M
No. of days delayed from
scheduled date             Y   Y   Y   L   M   H
Number                     N   N   Y   M   M   M
Time Index                 Y   N   Y   X   M   H
No. of days delayed from
scheduled date
                           N   Y   N   H   H   H
No. of days delayed from
scheduled date
                           N   Y   N   H   H   H
No. of days delayed from
scheduled date
                           N   Y   N   H   H   H
No. of days delayed from
scheduled date
                           N   Y   N   H   H   H
No. of days delayed from
scheduled date
                           N   Y   N   H   H   H
No. of days delayed from
scheduled date
                                N       Y   N   H   H   H
% digitised / planned           N       N   N   X   X   M
Time Index                      N       N   N   M   M   X
Time Index                      N       N   N   M   M   X
Time Index
                                N       N   N   X   M   M
Time Index                      N       N   N   X   L   M
Number                          N       N   N   X   L   L
Number                          N       N   N   X   L   L
Time Index
                                N       N   N   X   M   M
Number                          N       N   N   L   L   M
No. of days delayed from
scheduled date                  N       Y   N   L   M   M



                                Y
Balanced Scorecard Rating (5/4/3/2/1)   N   N   H   X   X
No. of days delayed from
scheduled date                  N       Y   N   M   M   M
No. of days delayed from
scheduled date                  N       Y   N   M   M   M
Time Index
                                N       N   N   M   H   H
06-07
        Source of Data For Measurement                  KRA Remarks


        Proposal/ Tender submission as per
        schedule
        As per engg plan
        As per engg plan
        As per engg plan
        As per engg plan

        As per engg plan

        As per engg plan
        As per agreed schedule

        Proposal / tender files
        Data maintained by individuals in
        proposal/tender files/Computer data base
        Data to be maintained by individuals
        As per engg plan
        As per engg plan
        As per engg plan
        As per engg plan
        wrt tender finalised for established
        products/ Data to be maintained by
        tendering group

        Submission of technical data / information
        in time. Data to be maintained by individual.
        wrt previous year's average / Data to be
        captured from computer database

        With respect to agreed schedule

        Deptt. Records / CEPD records

         WRT No of offers submitted
        During the year/ data to be maintained by
        individuals

        As per agreed sch

        As per agreed sch

        As per agreed sch

        Deptt. Records / CEPD records
As per L2/ preponed schedule/ Data to be
maintained by individuals                    Critical to project Engg Group

With respect to project zero date

As per agreed schedule

As per agreed schedule
wrt project schedule/ Data to be maintained
by individual/ data base                    Critical to Project Engg Group

With respect to project zero date

With respect to project zero date
of schedule milestone/ Data to be
maintained by individuals
Date of receipt of order/ Data to be
maintained by individuals                    Critical to project Engg Group

Date of receipt of order
Agreed schedule ( ex.L2/ L3 Network)
Agreed schedule ( ex.L2/ L3 Network)

Agreed schedule ( ex.L2/ L3 Network)         Critical to Manufacturing units only

Deptt. Records / CEPD records

Deptt. Records / CEPD records
As per planned schedule. Individual to
maintain the record

As per L2/L3 schedule.
As per Engg. Schedule
As per Engg. schedule
As per Engg. schedule

Deptt. Records / CEPD records
wrt agreed schedule/ Data to be captured
from computer database                      Critical to Manufacturing units only
wrt agreed schedule/ Data to be captured
from computer database
wrt agreed schedule/ Data to be captured
from computer database
wrt agreed schedule/ Data to be captured
from computer database
wrt project schedule/ Data to be maintained
by individuals

Deptt. Records / CEPD records

Completion as per schedule
As per schedule. Individual to maintain data
base
Average for all the WOs executed during
the year. Final design material cost to be
captured from MID.
Project initiated during the year/ Data to be
maintained by individuals

Individual to maintain record/CEPD records

As per Engg. Schedule

As per Engg. Schedule

As per Engg. schedule
wrt approved schedule
wrt approved schedule
wrt approved schedule
 wrt approved schedule
 wrt approved schedule
wrt approved schedule
wrt approved schedule
wrt approved schedule
wrt approved schedule
Index will be calculated based on milestone
achived.
Individual to maintain record.

Individual to maintain record.
As per schedule
Data to be captured from Data Base              Critical to Manufacturing units only
Specification reviewed during the year.
Data to be captured from computer
database through no. of revision of
specification/ product standard

Data to be maintained by individuals
Target to be decided in no. of days by each
Engg. Group/ Computer Data base to be
maintained by individuals/unit

Deptt. Records / CEPD records

wrt request from customer
No. of programs during the year/ Data to be
maintained by individuals

As per guide lines                              Critical to Manufacturing units only

Agreed schedule                                 Critical to all Manufacturing units
Data maintained by individuals & PO
files/data base
Date of receipt of vendor drg/ document/
Data to be maintained by individual

Alternate source developed during the year/
Data to be captured from PMD Database
wrt to plan

Data to be maintained by individuals
Individual to maintain record.

Deptt. Records / CEPD records
Data to be maintained by individuals/ during
the year
Date of receipt of punch points/ to be
maintained by individuals                    Critical to Project Engg Group
Receipt of marked up document from
site/shop
Individual to maintain record.

Deptt. Records / CEPD records
Data to be maintained by individuals
As per schedule
As per schedule
As per schedule
As per schedule
As per schedule

Deptt. Records / CEPD records
Data to be maintained by individuals/ during
the year
wrt previous year/ Test cycle time=
(Available working days/ No. of product
tested during the year )
During the year/ data to be maintained by
individuals
As per data base
As per planned schedule. Data to be
maintained by individuals
Individual to maintain record.
wrt total no of tool designed during the year/
Data to be maintained by individuals
Average compared to previous year/ Data
to be captured from computer database

As per Engg schedule
WRT last year. Data to be captured from
Computer Data Base
IT projects completed during the year/ Data
to be maintained by individuals.

Deptt. Records / CEPD records
Mile stone completion. These can be
identified and agreed at beginning/during
the year
Actual saving during the year

As per Engg. schedule

Actual saving during the year wrt tender
EFC / Data to be maintained by individuals

Survey to be conducted and satisfaction
index to be worked out by each engg. Group

As per schedule
No completed. Data to be maintained by
individuals
wrt to last year data

Evaluation audit wrt check lists & guide lines
Data base
Projects completed during the year. Data to
be maintained by individuals.                  "For L2 and L3 level
Milestone of the projects to listed out and
Database to be maintained by individuals.
Index Calculation will be based on no of
milestones achieved
% of last year to this year/ Data to be
captured from Computer Data Base
Target to be decided in no. of days by each
Engg. Group/ Computer Data base to be
maintained by individuals/unit

No. obtained to planned
wrt last year/ No of complaints received
during the year/ Data to be captured from
database With reference to No.identified

With reference to No.identified

Data to be maintained by individuals




Data to be maintained by individuals

Computer data base
No of programs validated Vs planned.
Individual to maintain the record

Project initiated and mile stone completed/
Data to be maintained by individuals
Technology development plan and
schedule to be prepared at the beginning of
the project
Index will be calculated based on no of
milestone achieved.

No of papers presented/published during
the year/ Data to be managed by individuals
                                              Targets to be set as follows: 100%
                                              cases-L5; 95-99% cases-L4;85-94%
                                              cases-L3; 75-84% cases-
Record maintained by Audit deptt.             L2;<75%cases-L1
                                              Targets to be set as follows: 100%
                                              cases-L5; 95-99% cases-L4;85-94%
                                              cases-L3; 75-84% cases-
Record maintained by Audit deptt.             L2;<75%cases-L1

Record maintained by individual/ deptt.
Record maintained by Unit/Corp. Finance
deptt.                                        To delete finance

Record maintained by Unit Head/Unit P&D
                                              Questionnaire developed by CQA to
Survey Report                                 be adopted . To delete the KRA

Project report
Unit QA/QC
Quality Deptt.

Action plan document

Project report



Project report


Project report


Project report


Project report


Project report


Project report
Project report




CEPD Records                                 -

CEPD Records                                 -
                                             This KRA will be taken by Head of
                                             Unit /Function / Department , if
Rating declared at year end by Corporate /   covered under MAP, and can be
Unit Management                              assigned a weightage upto 100%

Record                                       -

CEPD plan                                    -

As per plan.                                 -
                                                         C0MMISSIONING / TECHNICAL SERVIC
KRA ID   Function KRA Description                                                KRA
                                                                                 Type


TSX00100 TSX      Commissioning of units as per Site Plan                         O

                  Timely planning/ monitoring/ and controlling inputs for
TSX00101 TSX      commissioning activities to achieve the targets                 O
                  Erection/Pre-Commissioning checks of equipments and
TSX00102 TSX      systems for conducting trial runs/ as per plan                  O
                  Timely reporting of non-conformities to manufacturing units
TSX00103 TSX      within specified time                                           O
                  Assess and prioritise for integration of inputs (including
                  customer's inputs) for starting pre-commissioning/milestone
TSX00104 TSX      activities/ ahead of plan                                       O

                  Completion of milestone and commissioning activities/ as per
TSX00105 TSX      plan                                                            O
                  Preparation of joint protocols (after ensuring adherence of
                  performance to specifications) of the equipments/systems
TSX00106 TSX      commissioned.                                                   O
                  Reduction of time taken for re-commissioning of units after
                  overhaul/ performance evaluation and troubleshooting/ post-
TSX00200 TSX      warranty jobs                                                   C
                  Reduction of time taken for re-commissioning of units after
TSX00201 TSX      overhauling jobs                                                C

                  Reduction in response time for performance evaluation and
TSX00202 TSX      troubleshooting activities                                      C


                  Improvement over contractual time for execution of RLA /
TSX00300 TSX      R&M services                                                    C

                  Reduction in response time for preparation and submission of
TSX00301 TSX      technical specifications for RLA jobs                           O


TSX00302 TSX      Reduction in cycle time of RLA activities at site               C


TSX00303 TSX      Reduction in time taken for submission of RLA reports           O


TSX00304 TSX      Reduction in time taken for execution of R&M works at site      C

                  Optimisation/ Preparation and Conductance of PG/PE Test as
TSX00400 TSX      per plan                                                        O
               Procedure for TG Performance Guarantee/Performance
               Evaluation Tests - Preparation/ Submission and approval by
TSX00401 TSX   Customer/Consultant                                                    O
               Finalisation of procedure with customer and for Conductance
TSX00402 TSX   of functional tests as per contract.                                   O

               Deployment of Instruments and ensure comprehensive system
TSX00403 TSX   readiness at site for PG/PE test conductance as per plan               O

TSX00404 TSX   Conductance of functional tests as per contract.                       O


TSX00500 TSX   No. of units commissioned as per Balanced Score Card                   O
               Finalization of commissioning procedures and obtaining their
TSX00501 TSX   approval from customer / consultant                                    O

TSX00502 TSX   Finalization of commissioning checklists as per plan                   C
               Assessment of IMTEs requirement at site for commissioning
TSX00503 TSX   and deployment as per plan                                             O
               Planning of inputs and course correction for commissioning
TSX00504 TSX   the projects as per schedule                                           O
               Release of project specific erection/ commg manual as per
TSX00505 TSX   plan.                                                                  O
               Outsourcing of expert services for commissioning as per
TSX00506 TSX   requirements                                                           O
TSX00600 TSX   Reduction in Cycle Time of identified Processes                        C

TSX00601 TSX   Identification of processes targetting cycle time reduction            C
               Evaluation of alternatives to existing processes/ to achieve
TSX00602 TSX   cycle time reduction                                                   C
TSX00603 TSX   Timely execution of Action Plan for cycle time reduction               C




TSX00700 TSX   Enhancement in customer satisfaction score                             C

TSX00701 TSX   Number of Customer Meets conducted                                     O


TSX00702 TSX   % of feedback incorporated resulting out of customer meets             C


TSX00703 TSX   Registration/ follow-up and resolution of customer complaints          O
               Implementation of O&M improvement projects/ in consultation
TSX00704 TSX   with Customer                                                          C

TSX00705 TSX   Extending support to customer for Optimising O&M practices             C
               Proactive planned customer visits to enhance customer
TSX00706 TSX   relationship                                                           C
               Completion of reliability run / trial operation of the units/ as per
TSX00800 TSX   target                                                                 O
TSX00801 TSX   Resolution of non conformities observed during commissioning     O
               Resolution of technical issues during Erection /
TSX00802 TSX   Commissioning / Unit Stabilization                               O
               Optimisation of the equipment/system to achieve performance
TSX00803 TSX   specifications                                                   O
               Completion of reliability run of the equipment/system/unit as
TSX00804 TSX   per target                                                       O
               Suggestions to MUs/PEM/Region/Site/TS(HQ) for
TSX00900 TSX   improvement in products/systems                                  C
               Man-hours of customer training conducted as per
TSX01000 TSX   contracts/plan                                                   O

TSX01100 TSX   Inputs to manufacturing units for as built drawings              O
               Preparation and submission of unit completion reports within
TSX01200 TSX   specified time                                                   O
               Optimal utilization of expert services of the Group for
               commissioning/recommissioning/ trouble shooting/overhauling
TSX01300 TSX   jobs/PG/PE Tests                                                 O

               Assistance to sites for commissioning/ overhauling/PG/PE
TSX01301 TSX   Tests                                                            O

TSX01400 TSX   Arranging Purchase of T&P/ IMTEs etc. as per plan                O

               Development of expertise within the Group to meet the current
TSX01500 TSX   and future needs in identified areas                             C


               Develop multi-skilled manpower through training and work
TSX01501 TSX   experience/ to optimise human resources                          C

               Upgradation of facilities (IMTE & PG Test instruments) to meet
TSX01600 TSX   new standards                                                    C


               Identification of facilities needing upgradation to meet new
TSX01601 TSX   standards                                                        C
               Processing/ submission of IMTE/ T&P budget proposals for
TSX01602 TSX   timely procurement                                               O

               Calibration/ rectification /upgradation and arranging
TSX01603 TSX   procurement of IMTEs/PG Test instruments as per plan             O
               Timely disposal of unusable/obsolete instruments & material
TSX01604 TSX   through CMTD (Corporate Office) & MSTC Ltd.                      O

TSX01700 TSX   National / International Accreditations achieved/ revalidated    C
               Upgradation of EDP/IT infrastructure to meet operational
TSX01800 TSX   requirements                                                     O
               Development/ improvement of products with vendor
TSX01900 TSX   partnerships                                                     C
               Evaluation of Vendor Performance as per plan/ and generation
TSX01901 TSX   of feedback                                                    O
               Formation of strategic business alliance as per plan/ with
TSX02000 TSX   detailed breakup of activities                                 C
               Number of accepted suggestions given for system / product
TSX02100 TSX   improvement                                                    C
               Technology and Process Improvements for Erection/
               Commissioning/ Trouble-Shooting/ PG/PE Tests/ Servicing/
TSX02200 TSX   R&M/ Performance Monitoring                                    C

               Completion of Special Improvement Projects in the processes
TSX02201 TSX   as per plan/ incorporating new technologies                    C
               Identification/ application of new tools/ technologies for
TSX02202 TSX   execution of processes                                         C
               Cost saving through Process Improvements/ Productivity
TSX02203 TSX   Measures                                                       O

               Promote HSE Management Programmes for process
TSX02204 TSX   improvements                                                   C
               Performance monitoring of BHEL supplied thermal / gas /
TSX02300 TSX   nuclear sets                                                   O
TSX02301 TSX   Web-based reporting of performance of BHEL sets                O
               Proactive assistance to customers/ based on performance
TSX02302 TSX   monitoring reports / feedbacks                                 O
               Generation of Failure analysis reports for incorporating
TSX02303 TSX   improvement in the processes/ products and systems             O
TSX02304 TSX   Timely submission of MIRs / Query-Based Replies                O
               Upgradation/ Development of Software for faster data
               processing and analysis of Performance Monitoring of BHEL
TSX02305 TSX   sets                                                           C

TSX02306 TSX   Performance monitoring of BHEL supplied Captive Power Plant    O

TSX02307 TSX   Performance monitoring of BHEL supplied Hydro Power Plant      O
               Performance monitoring of BHEL supplied Gas based Power
TSX02308 TSX   Plant                                                          O
               Performance monitoring of BHEL supplied Overseas Project
TSX02309 TSX   Power Plant                                                    O

TSX02400 TSX   Development of knowledge management system as per plan         C
               Number of programmes / workshop conducted for knowledge
TSX02401 TSX   sharing                                                        C
               No of technical papers presented (Inhouse/ National/
TSX02402 TSX   International fora) / published (in Journals)                  C
               Dissemination of status of projects/ and innovative
               technologies implemented at sites/ through in-house
TSX02403 TSX   publications                                                   C

               Capturing the Best Practices within (of) the organization /
TSX02404 TSX   competitors / Consultants / Customers                          C
               Sharing and adoption of Best Practices and implementing the
TSX02405 TSX   same succesfully/ as per plan                                       C
               Imparting advanced technical education to internal / external
TSX02406 TSX   customers                                                           O
TSX02500 TSX   Patenting New Technology                                            C
TSX02600 TSX   Generation of business in new areas                                 C

TSX02601 TSX   Execution of AMC and O&M contracts/ as per plan                     O

TSX02602 TSX   Execution of Slow Speed Balancing contracts as per plan             O
               Pre-outage survey / health monitoring / condition assessment
TSX02603 TSX   conducted at operating units                                        O

TSX02604 TSX   Order booking for O&M and LTSA contracts                            O

TSX02605 TSX   Execution of New Business Contracts as per plan                     O

TSX02606 TSX   New Marketing initiatives undertaken                                O
               Timely Preparation of estimates and Offer submission to
TSX02607 TSX   Customer                                                            O

TSX02700 TSX   Technical inputs /assistance for SAS/ PPI/ R&M/ O&M jobs            O

TSX02800 TSX   Project cycle time reduction through re-visiting exercises          C

               Assistance to sites for resolution of technical issues leading to
TSX02900 TSX   contract closing                                                    O

               Planning/ Conducting of Milestone /Quality / Safety Audits as
TSX03000 TSX   per Plan                                                            O
               Recommendation of corrective actions based on Milestone
TSX03001 TSX   /Quality / Safety Audit Reports                                     O
               No. of design audits conducted for new products / systems /
TSX03100 TSX   services                                                            O
TSX03200 TSX   Number of papers edited / approved / published                      C
TSX03201 TSX   Publication of 'Feedback' journal                                   O


TSX03300 TSX   Preparation and issue of technical documentation                    C



TSX03301 TSX   Preparation and issue of product-specific Erection Manuals          C


               Preparation and issue of product-specific Commissioning
TSX03302 TSX   Documents                                                           C



TSX03303 TSX   Preparation and issue of product-specific Servicing Documents       O
TSX03304 TSX   Web-hosting of technical documents                                C

TSX03305 TSX   Preparation and issue of HSE Manuals                              C
               Preparation and issue of repair & maintenance procedures for
TSX03400 TSX   tools & plants                                                    C

TSX03500 TSX   Resolution of generic problems                                    C

               Formulation of Action Plan for resolution of identified generic
TSX03501 TSX   problems                                                          O

               Implementation of Action Plans for resolution of generic
TSX03502 TSX   problems                                                          O

               Performance analysis of the equipment / system after
TSX03503 TSX   implementation of Action Plan for resolution of generic problem   C


               Reply to Govt. Audit queries/ Inspection report paras/ Action
TSX03600 TSX   Taken Reports etc. furnished within specified time (2 weeks)      O


               Reply/settlement of Internal Audit paras within specified time
TSX03700 TSX   (4 weeks)                                                         O
               Timely inputs to unit/corporate finance for inter-unit re-
TSX03800 TSX   conciliationof accounts                                           O

               Timely inputs to unit/corporate finance for
TSX03900 TSX   BUDGET/FLASH/MIRs etc.                                            O


TSX04000 TSX   Finalisation of Functional scorecard by specified date            O

TSX04100 TSX   Improvement in Employee Satisfaction Score                        O
               Implementation of Improvement projects identified in the
TSX04101 TSX   Position Report as per schedule                                   C
TSX04200 TSX   Increase in no. of active Quality Circles in the deptt.           O
TSX04300 TSX   Achieving Business excellence thru' TQM at Deptt. level           C

TSX04301 TSX   Preparation of action plan based on Position report               O
               Implementation of Improvement projects identified in the
TSX04302 TSX   Position Report as per schedule                                   C

TSX04400 TSX   Development of Knowledge management Portal                        C
               Contributing case studies etc.for Knowledge Management
TSX04500 TSX   Portal                                                            C
TSX04600 TSX   Completion of KM Projects as per schedule                         C
               Implementation of Special Improvement Projects taken under
               IMPRESS as per schedule (Registration No. & other details of
TSX04700 TSX   project to be specified in the boxes provided against the KRA)      C

               Implementation of Special Improvement Projects taken under
               IMPRESS as per schedule (Registration No. & other details of
TSX04800 TSX   project to be specified in the boxes provided against the KRA)      C

               Implementation of Special Improvement Projects taken under
               IMPRESS as per schedule (Registration No. & other details of
TSX04900 TSX   project to be specified in the boxes provided against the KRA)      C

               Implementation of Special Improvement Projects taken under
               IMPRESS as per schedule (Registration No. & other details of
TSX05000 TSX   project to be specified in the boxes provided against the KRA)      C

               Implementation of Special Improvement Projects taken under
               IMPRESS as per schedule (Registration No. & other details of
TSX05100 TSX   project to be specified in the boxes provided against the KRA)      C

               Implementation of Special Improvement Projects taken under
               IMPRESS as per schedule (Registration No. & other details of
TSX05200 TSX   project to be specified in the boxes provided against the KRA)      C
               Timely preparing inspection procedures and conducting
               inspections for the precision instruments & calibration
TSX05300 TSX   equipments                                                          C
               Preparation of Technical specifications for advance
TSX05400 TSX   instrumentation to meet new standards.                              C
               Performance monitoring of NON -BHEL supplied Power Plant
               in India and Abroad for Bench marking BHEL Sets
TSX05500 TSX   Performance                                                         C
               Interaction with CEA/PGCIL/CERC / Heavy Industry / MOP
TSX05600 TSX   and other Govt. Agencies to resolve issues                          O

TSX05700 TSX   Issues resolution through task force and action plan finalisation   O


TSX05800 TSX   Study of tender documents and submission of comments                O

               Process improvements based on Benchmarking of project
TSX05900 TSX   activities                                                          C


TSX05901 TSX   Benchmarking of project activities                                  O

               Timely commissioning of BOP packages in BHEL scope as
TSX06000 TSX   per plan                                                            O
               Timely preparation and submission of Project completion
TSX06100 TSX   reports                                                             O
               Development of Detailed Project Specific
TSX06200 TSX   Erection/Commissioning L3 Networks                                  O
               Timely Pre-Commissioning /Commissioning of Boiler Sub
TSX06300 TSX   systems                                                          O

               Timely Pre-Commissioning /Commissioning of Turbine Sub
TSX06400 TSX   systems                                                          O

               Timely Pre-Commissioning /Commissioning of generator Sub
TSX06500 TSX   systems                                                          O

               Timely Pre-Commissioning /Commissioning of Electricals Sub
TSX06600 TSX   systems                                                          O

               Timely Pre-Commissioning /Commissioning of C&I Sub
TSX06700 TSX   systems                                                          O
               Extending Assistance to customer to meet contactual
TSX06800 TSX   obligations regarding O&M/ Availability                          O


               Accomplishment of targets of Unit/NC/Function/Department
TSX06900 TSX   level Balance Score Card                                         C
               % of commissioning action request resolved within specified
TSX07000 TSX   time. (Time to be specified in action plan box)                  O

               Execution of CONTRACTUAL CONDITION MONITORING
TSX07100 TSX   through vibration.noise and other accessable techniques          O
               Completion of slow speed balancing jobs to satisfaction of
TSX07200 TSX   customer                                                         O


TSX07201 TSX   Identification of Customers for Slow speed balancing             O
               Execution and completion of Slow speed balancing job to
TSX07202 TSX   satisfaction of customer                                         O
               Preparation of estmates for construction power and estimates
TSX07300 TSX   for electrical and C & I jobs for sites                          O


TSX07400 TSX   Technical scrutiny/making of technical specification of MMDs     O


TSX07401 TSX   Scrutiny of technical offers of MMDs/Instruments                 O

               Inspection /testing of new procured MMDs/Instruments and
TSX07402 TSX   repaired MMDs                                                    O


TSX07403 TSX   Inhouse / Outside repair of MMDs                                 O


TSX07404 TSX   Calibration /Rectification /Procurement of PG Test Instruments   O

TSX07500 TSX   Microfilming of drawings/documents.                              O
TSX07600 TSX   Number of Standardization Meetings conducted/Attended    O


TSX07700 TSX   Scanning of drawings/documents and creating soft copy    O

TSX07800 TSX   Timely supply of prints to users                         O
               System administration of Drawing Management System and
TSX07900 TSX   On-line Print Requisition System                         O
NG / TECHNICAL SERVICES FUNCTION KRA MASTER - 2006-07
      Unit of Measurement   Critical   Special Universal Suggested Weightage for Source of Data for
                             KRA        KRA     KRA      category                Measurement
                             (Y/N)      (Y/N)    (Y/N)        A       B      C
      Time Index                                                                 L2/L3 schedule /
                               Y          N        N        H      X        X    SOMS / Site Plan
      %
                                                                                  L2/L3 schedule /
                               Y         N         N        M       H        X    SOMS / Score Card
      Time Index                                                                  Completion Report /
                               Y         N         N        X       M        H    Protocols
      Time Index                                                                  SAR/CAR/Other
                               Y         N         N        X       M        L    Reports

                                                                                  Completion
      Days                     Y         N         N        M        L       X    schedule / SOMS
      Time Index
                                                                                  L2 network/
                               Y         N         N        X       M        H    Balance Score Card
      %

                               Y         N         N        X        L       H    Protocols


      No. of days reduced      Y         N         N        M       M        X    Protocols

      No. of days reduced      N         N         N        X       M        H    Protocols
      %
                                                                                  Benchmark data /
                               N         N         N        X       M        H    Completion Reports
      %
                                                                                  External / Internal
                                                                                  Work Orders/
                               Y         N         N        H       M        M    Completion Reports
      %                                                                           Benchmark data/
                                                                                  Job Completion
                               N         N         N        M       H        L    Reports
      %                                                                           Benchmark data/
                                                                                  Job Completion
                               N         N         N        L       M        H    Reports
      %                                                                           Benchmark data/
                                                                                  Job Completion
                               Y         N         N        L       H        H    Reports
      %                                                                           Benchmark data/
                                                                                  Job Completion
                               Y         N         N        X       M        H    Reports
      %                                                                           Annual
                                                                                  Plan/Balanced
                               Y         N         N        M       H        H    Score Card
Number
                                 Document Issue
         Y   N   N   M   H   M   Register
%
         Y   N   N   X   M   M   Procedure Report
%

         Y   N   N   X   M   H   DP/ L1/L2 schedule
%
         Y   N   N   X   M   M   Protocols
%                                L2/L3 schedule /
                                 SOMS / Balanced
         Y   N   N   H   X   X   Score Card
%                                Document Issue
         Y   N   N   L   M   M   Register
%                                Document Issue
         Y   N   N   X   M   M   Register
%
         Y   N   N   X   L   M   DP/ L1/L2 schedule
%                                L2/L3 Net
         Y   N   N   M   M   X   work/Daily Report
%                                Document Issue
         Y   N   N   L   M   L   Register
%
         N   N   N   M   M   X   Deployment plan
%        N   N   N   M   H   M   Bench Mark/Report
Number                           Analysis of
         N   N   N   M   M   X   BenchMarks
%                                Project Review
         N   N   N   M   H   X   Reports
%        N   N   N   X   M   L   Bench Mark/Report
%                                Customer
                                 satisfaction survey
                                 report/ Feedbacks
                                 received through
         Y   N   N   L   M   X   Customer Meets
Number                           Plan / Compliance
         Y   N   N   H   M   M   Report
%
                                 Feedback / status
         Y   N   N   M   L   L   Report
%                                Customer
                                 Complaint register /
         Y   N   N   M   M   L   SOMS
%
         N   N   N   L   M   M   Completion Report

Days     N   N   N   L   M   M   Report
%
         Y   N   N   M   L   X   Report
%
         Y   N   N   M   H   H   Protocols
%                                                 SAR/CAR/Other
                          Y   N   N   L   M   M   Reports
%                                                 Punch Lists
                          Y   N   N   L   M   M   (internal & external)
%
                          Y   N   N   L   H   H   Completion Report
%
                          Y   N   N   H   M   M   Completion Report
Number
                          N   N   N   H   M   L   Suggestion Reports
%
                          Y   N   N   X   M   M   Training Reports
%
                          Y   N   N   X   L   M   Markedup drawings
Time Index                                        Unit Completion
                          Y   N   N   M   M   M   Report
% Mandays utilised /
available                                         Job completion
                          Y   N   N   L   X   X   reports/ Protocols
%                                                 Completion
                                                  Reports/ Balance
                          Y   N   N   X   M   M   score Card
%                                                 Plan/ Indents/
                          Y   N   N   L   L   L   Inspection reports
% Expertise developed /
areas identified                                  Annual Plan/
                          Y   N   N   L   L   X   Training Reports
% manpower trained in                             Plans/ Training
more than one skill                               Reports/
                                                  Departmental
                          Y   N   N   L   L   X   reports
%                                                 Budgetary
                                                  approvals/ IMTE
                          Y   N   N   M   M   X   inventory register
%                                                 Current Standards/
                                                  Current Contract
                                                  Conditions/ NCRs/
                          Y   N   N   M   M   X   Inventory Status
Time Index                                        Proposals/
                          Y   N   N   X   M   L   Approvals
%
                                                  L2/L3 schedule/
                          Y   N   N   X   M   M   IMTE / T&P register
%                                                 DISPOSAL
                          Y   N   N   X   M   H   REPORT
%                                                 Accreditation
                          N   N   N   L   L   L   Certificates
%                                                 Project status
                          N   N   N   L   L   L   Report
Number
                          N   N   N   H   M   L   Completion reports
%                                                 Plan Document/
                                                  Vendor
                                                  Performance
                          N   N   N   X   L   L   Feedback Reports
%                                                 Strategic business
                          Y   N   N   H   L   L   alliance reports
%                                                 Annual Plan/MSX
                          N   N   N   L   M   M   Report
%
                                                  Annual Plan/
                          Y   N   N   H   M   L   Balance Score Card
%                                                 Annual
                                                  Plan/Balance Score
                          Y   N   N   M   H   H   Card
%                                                 Execution /
                          Y   N   N   M   M   X   completion Reports

Rupees                    Y   N   N   M   M   M   Financial Reports
%

                          N   N   N   M   M   X   Completion Report
                                                  Daily/monthy/annual
No.of reports generated   Y   N   N   H   X   X   Reports
%                         Y   N   N   X   M   M   System Log
Number
                          Y   N   N   M   M   L   MIRs
Number                                            Failure analysis
                          Y   N   N   M   L   L   reports
Time Index                Y   N   N   M   M   L   Copy of MIRs
%
                                                  Implementation /
                          Y   N   N   L   H   M   Status Reports
Number                                            Daily/monthy/annual
                          Y   N   N   L   L   M   Reports
Number                                            Daily/monthy/annual
                          Y   N   N   L   L   M   Reports
Number                                            Daily/monthy/annual
                          Y   N   N   L   L   M   Reports
Number                                            Daily/monthy/annual
                          Y   N   N   M   M   H   Reports
%
                          Y   N   N   H   M   M   Plan/ KMOs' report
%
                          Y   N   N   M   M   L   Training reports
Number
                          Y   N   N   H   H   H   Individual report
Number
                                                  Copies of in-house
                          Y   N   N   M   H   H   journals
%
                                                  Implementation
                          N   N   N   M   M   X   Report
%                                                  Implementation
                           N   N   N   X   L   L   Report
%
                           Y   N   N   M   M   X   Reports
Number                     N   N   N   H   H   X   List of patents
Rupees                     Y   N   N   M   X   X   Financial Report
                                                   Plan/ Financial
Rupees                     Y   N   N   M   H   L   Report
                                                   Plan/ Financial
Rupees                     Y   N   N   M   H   L   Report

No.of Sites                Y   N   N   M   H   L   Assessment reports

Rupees                     Y   N   N   M   M   X   Balance Score card
                                                   Plan/ Financial
Rupees                     Y   N   N   M   H   L   Report
%
                           Y   N   N   H   H   H   Reports
%
                           Y   N   N   M   H   H   Offer Report
%
                           Y   N   N   L   L   L   MIRs/ MoMs
%
                           Y   N   N   M   H   L   Report
%
                                                   Protocols/ Balance
                           Y   N   N   M   M   M   Score card
%                                                  Audit Plan/ L2/L3
                                                   Network/ Audit
                           Y   N   N   M   H   M   Report
No. of days delayed from
scheduled date             Y   Y   N   M   H   L   Report
Number
                           Y   N   N   H   M   L   Audit Reports
Number                     Y   N   N   L   M   L   Publications
Number                     Y   N   N   L   H   M   Plan / Journal
%
                                                   Document Issue
                           Y   N   N   H   X   X   Register
%                                                  Document Issue
                                                   Register/
                                                   Document Issue
                           N   N   N   L   M   M   Plan
%                                                  Document Issue
                                                   Register/
                                                   Document Issue
                           N   N   N   L   M   M   Plan
%                                                  Document Issue
                                                   Register/
                                                   Document Issue
                           N   N   N   L   M   M   Plan
%

                           Y   N   N   M   L   L   System Log/ Plan
%                                                  Document Issue
                           Y   N   N   L   M   M   Register
Number
                           N   N   N   X   L   L   Copy of Procedures
%
                           Y   N   N   H   M   X   Completion Report
%                                                  Generic problems
                                                   register/ Action Plan
                           Y   N   N   L   L   M   documents
%                                                  Implementation
                                                   Reports/ Action
                           Y   N   N   X   L   M   Plans
%                                                  Analysis Reports/
                                                   Implementation
                           Y   N   N   M   M   M   Reports
%

                                                   Record maintained
                           Y   N   Y   M   L   L   by Audit deptt.
%

                                                   Record maintained
                           Y   N   Y   M   L   L   by Audit deptt.
Time Index                                         Record maintained
                           Y   N   Y   M   L   L   by individual/ deptt.
Time Index                                         Record maintained
                                                   by Unit/Corp.
                           Y   N   Y   M   L   L   Finance deptt.
No. of days delayed from                           Record maintained
scheduled date                                     by Unit Head/Unit
                           Y   Y   Y   H   M   L   P&D

Score                      Y   N   Y   M   X   X   Survey Report
Time Index
                           Y   N   Y   X   M   M   Project report
Number of new circles      N   N   Y   M   X   X   Unit QA/QC
TQM Score                  Y   N   Y   H   X   X   Quality Deptt.
No. of days delayed from                           Action plan
scheduled date             Y   Y   Y   X   M   X   document
Time Index
                           Y   N   Y   X   X   M   Project report
No. of days delayed from
scheduled date             Y   Y   Y   L   M   H
Number
                           N   N   Y   M   M   M
Time Index                 Y   N   Y   X   M   H   Project report
No. of days delayed from
scheduled date

                           N   Y   N   H   H   H   Project report
No. of days delayed from
scheduled date

                           N   Y   N   H   H   H   Project report
No. of days delayed from
scheduled date

                           N   Y   N   H   H   H   Project report
No. of days delayed from
scheduled date

                           N   Y   N   H   H   H   Project report
No. of days delayed from
scheduled date

                           N   Y   N   H   H   H   Project report
No. of days delayed from
scheduled date

                           N   Y   N   H   H   H   Project report
%
                                                   PROCEDURE
                           Y   N   N   L   H   L   DOCUMENTS
Number                                             SPECIFICATION
                           Y   N   N   L   H   L   SHEETS
Number
                                                   monthy/annual
                           Y   N   N   H   H   H   Reports
%
                           Y   N   N   H   M   L   MOM / Replies
%
                           Y   N   N   H   H   M   Task force report
%

                           Y   N   N   H   H   X   Reports
%

                           Y   N   N   H   H   X   Reports
%

                           Y   N   N   M   H   L   Reports
%
                                                   L2/L3 schedule /
                           Y   N   N   H   H   X   SOMS / Site Plan
Time Index                                         Project Completion
                           Y   N   N   M   M   M   Report
Number
                           Y   N   N   M   M   M   L3 Network
%
                                                               Annual Plan/MSX
                                Y         N    N   L   M   M   Report
%
                                                               Annual Plan/MSX
                                Y         N    N   L   M   M   Report
%
                                                               Annual Plan/MSX
                                Y         N    N   L   M   M   Report
%
                                                               Annual Plan/MSX
                                Y         N    N   L   M   M   Report
%
                                                               Annual Plan/MSX
                                Y         N    N   L   M   M   Report
%
                                N         N    N   X   X   H   Site records
                                                               Rating declared at
                                                               year end by
                                                               Corporate / Unit
Balanced Scorecard Rating (5/4/3/2/1)
                                Y         N    N   H   H   X   Management
%                                                              CAR received from
                                N         N    N   L   M   H   site
                                                               Number of job
                                                               executed / under
Number of jobs                  Y         N    N   L   L   M   progress
                                                               Completion of
No of rotors                    Y         N    N   L   M   H   balancing.
                                                               No of
                                                               rotors/customers
Number of rotors                Y         N    N   L   L   M   identified
                                                               No of rotors
No of rotors                    Y         N    N   L   M   H   balanced.
Time Index
                                Y         N    N   L   M   H   Number achieved
Time Index                                                     Relevant records
                                                               being maintained
                                Y         N    N   L   M   H   for this purpose
Time Index                                                     Relevant records
                                                               being maintained
                                Y         N    N   L   M   H   for this purpose
Time Index                                                     Relevant records
                                                               being maintained
                                Y         N    N   L   M   H   for this purpose
                                                               Relevant records
                                                               being maintained
% repairs completed within specified days. N
                                  Y            N   L   M   H   for this purpose
Time Index                                                     Relevant records
                                                               being maintained
                                Y         N    N   L   M   H   for this purpose
Number                                                         No. of microfilms
                                N         N    N   L   M   H   produced.
Number
                                                          Departmental
                                 N    N   N   L   L   H   Records
                                                          Number of
                                                          drawings/documents
No.of pages                      N    N   N   L   M   H    scanned
                                                          Departmental
% in specified targeted time days N   N   N   L   M   H   records
                                                          Availibility of system
% availability of system         N    N   N   L   M   H   for use
KRA Remarks




[2 -(Actual time / Scheduled time)] x 100


No of days after occurrence to be
specified


No of days saved




[No of protocols completed / No of trial
runs completed] x100


No. of days saved

No. of days saved
Average of [{(Prev.3 Years Average - No.
of days taken to respond) / Prev.3 Years
Average}] x 100

[2 - (Cumulative no. of days
taken/Cumulative no. of days as per
schedule)] x 100
Average of [(Benchmark time - No. of
days taken to respond) / Benchmark time
x 100]

[2 - (No. of days taken/No. of days as per
schedule)] x 100

[2 - (No. of days taken/No. of days as per
benchmark)] x 100

[2 - (No. of days taken/No. of days as per
schedule)] x 100


[Nos conducted / Total planned] x 100
No. of documents approved by customer /
consultant
[No of Procedure finalised / No of tests as
per contract]x 100
 [2 - (Cumulative actual time taken /
Cumulative time required as per norms)] x
100
[No of tests conducted / No of tests as per
contract] x 100

[No. of units commissioned / No of units
planned for commissioning] x 100

[Nos. approved / Nos. planned] x 100

[Nos. finalised / Nos. planned] x 100
(No of instruments deployed / Total no to
be deployed as per plan)x 100
[2 - (Actual time taken / Scheduled time)]
x 100

[No. released / No. planned] x 100
[No. of requirements met / No. of
requirements as per plan] x 100
[Days reduced/Previous best] x 100

Nos. identified

[Nos. evaluated / Nos. identified] x 100
[Days reduced/Previous best] x 100




[Increase in Score / Previous Score] x 100

No of meets
[No. of feedbacks implemented / No. of
feedbacks accepted for implementation] x
100

(No of complaints resolved / Total no of
complaints registered) x 100
[No of projects implemented / No of
projects planned] x 100

No. of days of support extended
[No of visits undertaken / No of visits
planned] x 100
[No. of reliability runs completed / No. of
reliability runs planned] x 100
(No of non- conformities resolved/Total no
of non- conformities reported) x 100
[No of issues closed/ No of issues raised]
x 100

(Nos. completed / Nos. envisaged) x 100

(Nos. completed / Nos. envisaged) x 100

No of suggestions given
[Man hrs achieved/ Man hrs planned] x
100
[2 - (No. of days taken / No. of days
planned)] x 100



[No. of days deployed / No. of days
requested] x 100

[No of site man-days assisted / No of site
man-days planned] x 100
{No. of items purchased/No. of items
planned} x 100
[No. of expert capabilities developed / No.
of expert capabilities planned to be
developed] x 100


[No of persons developed / No planned] x
100

[Capital budget spent / Capital budget
sanctioned] x 100

[No. of facilities identified for upgradation /
No. of facilities not meeting new
standards] x 100



[2- (Actual time taken / Scheduled time)] x
100
[2- (Actual time taken / Scheduled time)] x
100
(No of accreditations obtained / No of
accreditations planned) x 100
[No. of projects completed / No. of
projects planned] x 100
No of new products (or/ variants)
introduced
[Improvement in vendor rating / Previous
year's vendor rating] x 100
[No. of activities completed / No. of
activities planned] x 100

[No. accepted / No. submitted] x 100

[Number achieved / Number planned] x
100

[Projects completed/Projects Planned] x
100

[No executed / No planned] X 100

Budget

[No of imrovement projects implemented /
No of imrovement projects planned] X 100

No. of Reports generated
On-line availability of system

No. of responses

No. of reports


[No. of activities completed in time / No.
of activities planned] x 100

No. of Reports generated

No. of Reports generated

No. of Reports generated

No. of Reports generated
[No. of activities completed / No. of
activities planned] x 100
[No.of programmes conducted / No of
programmes planned] x 100

No. of papers presented


No. of journals published
[No. of Best Practices captured / No. of
Best Practices planned to be captured] x
100
[No. of Best Practices implemented / Nos.
planned] x 100
[Man hrs achieved/ Man hrs planned] x
100
No. of patents applied for
Turnover from new businesses

Turnover from AMC & O&M Contracts
Turnover from Slow Speed Balancing
Contracts
No.Of Units where Survey/Condition
Assessment conducted

Value of orders received

Turnover from New Business Contracts
[No. of Initiatives Taken/ No. of Initiatives
Planned] x 100
(No. of Offers submitted in time / No. of
Offers) x 100

[No. of responses / No. of requests] x 100
[Days reduced / Currently benchmarked
time cycle] x 100

[Mandays executed / Mandays planned] x
100

[No of audits conducted / No of audits
planned] x 100

No of days after completion of audit
[No of audits conducted / No of audits
planned] x 100
No of papers
No. of issues

[No. of documents issued / No. of
documents to be issued as per plan] x 100

[No. of product-specific Erection Manuals
issued / Nos. to be issued as per Plan] x
100

[No. of product-specific Commissioning
Documents issued / Nos. to be issued as
per Plan] x 100

[No. of product-specific Servicing
Documents issued / Nos. to be issued as
per Plan] x 100
[No. of documents hosted / Total no. of
documents to be hosted as per Plan] x
100

(2-(Actual time/Scheduled time)) X 100

No. of procedures
[No of issues resolved / No. of issues
identified] x 100

[No. of Action Plans formulated / No. of
generic problems identified] x 100

[No. of Action Plans implemented / Nos.
formulated] x 100


[Nos. analysed / Nos. implemented] x 100

Targets to be set as follows: 100% cases-
L5; 95-99% cases-L4;85-94% cases-L3;
75-84% cases-L2;<75%cases-L1

Targets to be set as follows: 100% cases-
L5; 95-99% cases-L4;85-94% cases-L3;
75-84% cases-L2;<75%cases-L1




Questionnaire developed by CQA to be
adopted .
(NO. OF DOCUMENTS
PREPARED/DOCUMENTS
PLANNED)X100
(NO. OF SPECF PREPARED/
PLANNED)X100


No. of Reports generated
(No. of issues resolved / No of issues
referred) x 100
(No. of action plans finalised / No of
issues referred) x 100
(Number of documents submitted after
comments)/(Number of document
received for comments)x100
(Number of process improvement
completed/ Number of process
improvement planned )x100
(Number of activities Bench
Marked)/(Number ofactivities Planned to
be Bench Marked )x100
[No. of Packages commissioned / No of
Packages planned for commissioning] x
100

No of days after trial operation

Nos. developed
 [2 - (Cumulative actual time taken /
Cumulative time required as per norms)] x
100
 [2 - (Cumulative actual time taken /
Cumulative time required as per norms)] x
100
 [2 - (Cumulative actual time taken /
Cumulative time required as per norms)] x
100
 [2 - (Cumulative actual time taken /
Cumulative time required as per norms)] x
100
 [2 - (Cumulative actual time taken /
Cumulative time required as per norms)] x
100
(No. of days services provided / No. of
days planned) x 100
This KRA will be taken by Head of Unit
/Function / Department , if covered under
MAP, and can be assigned a weightage
upto 100%

-


-

-


-

-

-


-


-


-


-


-

Mother KRA
In these meets Standards are reviewed
and collective decisions are taken for
revision/reaffirmation.


For customers/other BHEL units

For various user departments
On-line submission of drawings and print
requisitions
                           RESEARCH & DEVELOPMENT FUNCTION KRA MASTE
KRA ID   Function KRA Description              KRA Type   Unit of        Critical   Special   Universal
                                                          Measurement
                                                                          KRA        KRA       KRA
                                                                          (Y/N)      (Y/N)      (Y/N)
                  Timely completion of                    No. of days
                  R&D project(#1) of                      delayed from
                  capability-building                     scheduled
                  nature for R&D function
                                                          date
                  (completion date as in
                  project target (PIR's)
RDE00100 RDE                                   C                         Y          Y         N
                  Design finalisation as                  No. of days
                  per schedule                            delayed from
                                                          scheduled
RDE00101 RDE                                   C          date           N          Y         N
                  Specification and                       No. of days
                  procurement of project                  delayed from
                  material / eqpt./prototype              scheduled
RDE00102 RDE                                   O          date           N          Y         N
                  Fabrication /Assembly                   No. of days
                  of prototype as per                     delayed from
                  schedule                                scheduled
RDE00103 RDE                                   O          date           N          Y         N
                  Testing and                             No. of days
                  modification as per                     delayed from
                  schedule                                scheduled
RDE00104 RDE                                   C          date           N          Y         N
                  Documentation of                        No. of days
                  develoment process as                   delayed from
                  per schedule                            scheduled
RDE00105 RDE                                   C          date           N          Y         N
                  Timely completion of                    No. of days
                  R&D project(#2) of                      delayed from
                  capability-building                     scheduled
                  nature for R&D function
                                                          date
                  as per schedule
RDE00200 RDE                                   C                         Y          Y         N
                  Design finalisation as                  No. of days
                  per schedule                            delayed from
                                                          scheduled
RDE00201 RDE                                   C          date           N          Y         N
                  Specification and                       No. of days
                  procurement of project                  delayed from
                  material / eqpt./prototype              scheduled
RDE00202 RDE                                   O          date           N          Y         N
                  Fabrication /Assembly                   No. of days
                  of prototype as per                     delayed from
                  schedule                                scheduled
RDE00203 RDE                                   O          date           N          Y         N
               Testing and                      No. of days
               modification as per              delayed from
               schedule                         scheduled
RDE00204 RDE                                C   date           N   Y   N
               Documentation of                 No. of days
               develoment process as            delayed from
               per schedule                     scheduled
RDE00205 RDE                                C   date           N   Y   N
               Timely completion of             No. of days
               R&D project(#3) of               delayed from
               capability-building              scheduled
               nature for R&D function
                                                date
               as per schedule
RDE00300 RDE                                C                  Y   Y   N
               Design finalisation as           No. of days
               per schedule                     delayed from
                                                scheduled
RDE00301 RDE                                C   date           N   Y   N
               Specification and                No. of days
               procurement of project           delayed from
               material / eqpt./prototype       scheduled
RDE00302 RDE                                O   date           N   Y   N
               Fabrication /Assembly            No. of days
               of prototype as per              delayed from
               schedule                         scheduled
RDE00303 RDE                                O   date           N   Y   N
               Testing and                      No. of days
               modification as per              delayed from
               schedule                         scheduled
RDE00304 RDE                                C   date           N   Y   N
               Documentation of                 No. of days
               develoment process as            delayed from
               per schedule                     scheduled
RDE00305 RDE                                C   date           N   Y   N
               Timely development of            No. of days
               software packages/               delayed from
               modules(#1) for                  scheduled
               improving R&D
                                                date
               capability as per
RDE00400 RDE   schedule                     C                  Y   Y   N
               Formulation of                   No. of days
               requirements                     delayed from
               specification as per             scheduled
RDE00401 RDE   schedule                     C                  N   Y   N
                                                date
               Coding and testing as            No. of days
               per schedule                     delayed from
                                                scheduled
RDE00402 RDE                                C   date           N   Y   N
               Implementation and               No. of days
               modifications as per             delayed from
               schedule                         scheduled
RDE00403 RDE                                O   date           N   Y   N
               Timely development of        No. of days
               software packages/           delayed from
               modules (#2) for             scheduled
               improving R&D
                                            date
               capability as per
RDE00500 RDE   schedule                 C                  Y   Y   N
               Formulation of               No. of days
               requirements                 delayed from
               specification as per         scheduled
RDE00501 RDE   schedule                 C                  N   Y   N
                                            date
               Coding and testing as        No. of days
               per schedule                 delayed from
                                            scheduled
RDE00502 RDE                            C   date           N   Y   N
               Implementation and           No. of days
               modifications as per         delayed from
               schedule                     scheduled
RDE00503 RDE                            O   date           N   Y   N
               Timely development of        No. of days
               software packages/           delayed from
               modules(#3) for              scheduled
               improving R&D
                                            date
               capability as per
RDE00600 RDE   schedule                 C                  Y   Y   N
               Formulation of               No. of days
               requirements                 delayed from
               specification as per         scheduled
RDE00601 RDE   schedule                 C                  N   Y   N
                                            date
               Coding and testing as        No. of days
               per schedule                 delayed from
                                            scheduled
RDE00602 RDE                            C   date           N   Y   N
               Implementation and           No. of days
               modifications as per         delayed from
               schedule                     scheduled
RDE00603 RDE                            O   date           N   Y   N
               Identification of            No. of
               advanced technology          projects
               programmes through           identified
               Networking/
               Collaborative research
RDE00700 RDE                            C                  Y   N   N
               Preparation of long-term     No. of days
               vision and road map for      delayed from
               new areas as per             scheduled
RDE00800 RDE   schedule                 C                  Y   Y   N
                                            date
               Bench marking /              No. of days
               Feasibility study /          delayed from
               Forecasting / Literature     scheduled
               Survey / Technology
                                            date
RDE00900 RDE   scanning                 C                  Y   Y   N
               No. of projects/ related         No. of days
               milestones completed             delayed from
               for modernization &              scheduled
               upgradation of testing
                                                date
               facilities as per schedule

RDE01000 RDE                                C                  Y   Y   N
               No. of processes                 No. of days
               updated as per schedule          delayed from
                                                scheduled
RDE01100 RDE                                C   date           Y   Y   N
               Reduction in cycle time          % reduction in
               through improvements             cycle time
               in technology/ process/
               tools
RDE01200 RDE                                C                  Y   N   N
               New testing procedures/          Time Index
               standards/ equipment/
               processes established


RDE01300 RDE                                C                  Y   N   N
               Documentation for                No. of days
               technology transfer              delayed from
               process as per schedule          scheduled
RDE01400 RDE                                C   date           N   Y   N
               Development of new               Number of
               jigs and fixtures for new        items
               equipment/ machines              developed as
                                                per target
RDE01500 RDE                                O   dates          N   N   N
               Implementation of Special        No. of days
               Improvement Projects             delayed from
               taken under IMPRESS as
               per schedule (Registration
                                                scheduled
               No. & other details of           date
               project to be specified in
               the boxes provided against
               the KRA)
RDE01600 RDE                                C                  N   Y   N
               Implementation of Special        No. of days
               Improvement Projects             delayed from
               taken under IMPRESS as
               per schedule (Registration
                                                scheduled
               No. & other details of           date
               project to be specified in
               the boxes provided against
               the KRA)
RDE01700 RDE                                C                  N   Y   N
               Implementation of Special        No. of days
               Improvement Projects             delayed from
               taken under IMPRESS as
               per schedule (Registration
                                                scheduled
               No. & other details of           date
               project to be specified in
               the boxes provided against
               the KRA)
RDE01800 RDE                                C                  N   Y   N
               Implementation of Special        No. of days
               Improvement Projects             delayed from
               taken under IMPRESS as
               per schedule (Registration
                                                scheduled
               No. & other details of           date
               project to be specified in
               the boxes provided against
               the KRA)
RDE01900 RDE                                C                  N   Y   N
               Implementation of Special        No. of days
               Improvement Projects             delayed from
               taken under IMPRESS as
               per schedule (Registration
                                                scheduled
               No. & other details of           date
               project to be specified in
               the boxes provided against
               the KRA)
RDE02000 RDE                                C                  N   Y   N
               Implementation of Special        No. of days
               Improvement Projects             delayed from
               taken under IMPRESS as
               per schedule (Registration
                                                scheduled
               No. & other details of           date
               project to be specified in
               the boxes provided against
               the KRA)
RDE02100 RDE                                C                  N   Y   N
               Timely completion of             No. of days
               R&D project(#1) for              delayed from
               product/process                  scheduled
               development as per
                                                date
               schedule
RDE02200 RDE                                O                  Y   Y   N
               Design finalisation as           No. of days
               per schedule                     delayed from
                                                scheduled
RDE02201 RDE                                O   date           N   Y   N
               Specification and                No. of days
               procurement of project           delayed from
               material / eqpt./prototype       scheduled
RDE02202 RDE                                O   date           N   Y   N
               Fabrication /Assembly            No. of days
               of prototype as per              delayed from
               schedule                         scheduled
RDE02203 RDE                                O   date           N   Y   N
               Testing and                      No. of days
               modification as per              delayed from
               schedule                         scheduled
RDE02204 RDE                                O   date           N   Y   N
               Documentation of                 No. of days
               develoment process as            delayed from
               per schedule                     scheduled
RDE02205 RDE                                C   date           N   Y   N
               Timely completion of             No. of days
               R&D project(#2) for              delayed from
               product/process                  scheduled
               development as per
                                                date
               schedule
RDE02300 RDE                                O                  Y   Y   N
               Design finalisation as           No. of days
               per schedule                     delayed from
                                                scheduled
RDE02301 RDE                                O   date           N   Y   N
               Specification and                No. of days
               procurement of project           delayed from
               material / eqpt./prototype       scheduled
RDE02302 RDE                                O   date           N   Y   N
               Fabrication /Assembly            No. of days
               of prototype as per              delayed from
               schedule                         scheduled
RDE02303 RDE                                O   date           N   Y   N
               Testing and                      No. of days
               modification as per              delayed from
               schedule                         scheduled
RDE02304 RDE                                O   date           N   Y   N
               Documentation of                 No. of days
               develoment process as            delayed from
               per schedule                     scheduled
RDE02305 RDE                                C   date           N   Y   N
               Timely completion of             No. of days
               R&D project(#3) for              delayed from
               product/process                  scheduled
               development as per
                                                date
               schedule
RDE02400 RDE                                O                  Y   Y   N
               Design finalisation as           No. of days
               per schedule                     delayed from
                                                scheduled
RDE02401 RDE                                O   date           N   Y   N
               Specification and                No. of days
               procurement of project           delayed from
               material / eqpt./prototype       scheduled
RDE02402 RDE                                O   date           N   Y   N
               Fabrication /Assembly            No. of days
               of prototype as per              delayed from
               schedule                         scheduled
RDE02403 RDE                                O   date           N   Y   N
               Testing and                    No. of days
               modification as per            delayed from
               schedule                       scheduled
RDE02404 RDE                              O   date           N   Y   N
               Documentation of               No. of days
               develoment process as          delayed from
               per schedule                   scheduled
RDE02405 RDE                              C   date           N   Y   N
               Timely completion of           No. of days
               commercial project(#1)         delayed from
               activities and                 scheduled
               milestones as per target
                                              date
               as per schedule
RDE02500 RDE                              O                  Y   Y   N
               Assimilation of all            No. of days
               project related data and       delayed from
               information as per             scheduled
RDE02501 RDE   schedule                   O                  N   Y   N
                                              date
               Planning and timely            No. of days
               procurement of required        delayed from
               inputs as per schedule         scheduled
RDE02502 RDE                              O   date           N   Y   N
               Timely completion of           No. of days
               targeted activities and        delayed from
               milestones as per              scheduled
RDE02503 RDE   schedule                   O                  N   Y   N
                                              date
               Timely completion of           No. of days
               commercial project(#2)         delayed from
               activities and                 scheduled
               milestones as per target
                                              date
               as per schedule
RDE02600 RDE                              O                  Y   Y   N
               Assimilation of all            No. of days
               project related data and       delayed from
               information as per             scheduled
RDE02601 RDE   schedule                   O                  N   Y   N
                                              date
               Planning and timely            No. of days
               procurement of required        delayed from
               inputs as per schedule         scheduled
RDE02602 RDE                              O   date           N   Y   N
               Timely completion of           No. of days
               targeted activities and        delayed from
               milestones as per              scheduled
RDE02603 RDE   schedule                   O                  N   Y   N
                                              date
               Timely completion of           No. of days
               commercial project(#3)         delayed from
               activities and                 scheduled
               milestones as per target
                                              date
               as per schedule
RDE02700 RDE                              O                  Y   Y   N
               Assimilation of all            No. of days
               project related data and       delayed from
               information as per             scheduled
RDE02701 RDE   schedule                   O                   N   Y   N
                                              date
               Planning and timely            No. of days
               procurement of required        delayed from
               inputs as per schedule         scheduled
RDE02702 RDE                              O   date            N   Y   N
               Timely completion of           No. of days
               targeted activities and        delayed from
               milestones as per              scheduled
RDE02703 RDE   schedule                   O                   N   Y   N
                                              date
               Product/System                 No. of days
               Improvements as                delayed from
               required by Business           scheduled
               Sector/ Units as per
                                              date
RDE02800 RDE   schedule                O                      Y   Y   N
               Finalisation of                No. of days
               improvements planned           delayed from
               through benchmarking           scheduled
               with competing products
                                              date
               as per schedule
RDE02801 RDE                              O                   N   Y   N
               Timely completion of           No. of days
               improvement activities         delayed from
               as per schedule                scheduled
RDE02802 RDE                              O   date            N   Y   N
               Implementation of              No. of days
               improvements at Units/         delayed from
               sites as per schedule          scheduled
RDE02803 RDE                              O   date            N   Y   N
               Making procedure &             No. of days
               documenting the                delayed from
               improvement for KM             scheduled
RDE02804 RDE   portal as per schedule     C                   Y   Y   N
                                              date
               Preparation and                No. of days
               submission of                  delayed from
               development project            scheduled
               proposals as per
                                              date
RDE02900 RDE   schedule                   O                   Y   Y   N
               Preparation and                No. of
               submission of                  proposals
               commercial project             submitted in
               proposals as per
                                              required time
               Customer
RDE03000 RDE   requirements               O                   Y   Y   N
               Timely development of          No. of days
               software packages/             delayed from
               modules for external           scheduled
RDE03100 RDE   use as per schedule        O                   N   Y   N
                                              date
               Formulation of                 Completion
               requirements                   Date as per
               specification as per           target / No. of
               schedule
                                              days delayed
                                              from
                                              scheduled
RDE03101 RDE                              O   date              N   N   N
               Coding and testing as          No. of days
               per schedule                   delayed from
                                              scheduled
RDE03102 RDE                              O   date              N   Y   N
               Implementation and             No. of days
               modifications as per           delayed from
               schedule                       scheduled
RDE03103 RDE                              O   date              N   Y   N
               New technological              No. of days
               capability building as         delayed from
               per schedule                   scheduled
RDE03200 RDE                              C   date              Y   Y   N
               Identification of scheme       No. of days
               and preparation of             delayed from
               project report                 scheduled
RDE03201 RDE                              C   date              N   Y   N
               Planning and                   No. of days
               procurement of inputs          delayed from
               as per schedule                scheduled
RDE03202 RDE                              O   date              N   Y   N
               Implementation of              No. of days
               scheme as per schedule         delayed from
                                              scheduled
RDE03203 RDE                              O   date              N   Y   N
               Achieving target of            %
               direct commercialization       achievement
               of R&D products &              of targeted
               services
                                              turnover
RDE03300 RDE                              O                     Y   N   N
               Marketing efforts for          No. of
               commercialization of           presentations
               new developments               to prospective
                                              customers
RDE03400 RDE                              O                     Y   N   N
               Implementation of              No. of days
               system improvement             delayed from
               projects as per                scheduled
RDE03500 RDE   schedule                   O                     N   N   N
                                              date
               Cost savings through           % saving
               value engg. projects/          achieved vis-
               new processes/ sub-            à-vis target
RDE03600 RDE   contracting                C                     N   N   N
               Analysis and modelling          Number of
               of systems / Product /          analysis
               process                         reports issued
                                               vis-à-vis target
RDE03700 RDE                               O                      N   N   N
               Test & analysis reports         Number of
               issued vis-à-vis                reports issued
               envisaged                       vis-à-vis target
RDE03800 RDE                               O                      N   N   N
               Maintenance and                 % availability
               calibration of Lab/ Plant       over targeted
               equipment/ Instrument/          value
               accessories
RDE03900 RDE                               O                      N   N   N
               Maintenance and                 Renewal of
               upkeep of accredited            certificates as
               labs                            per schedule
RDE04000 RDE                               O                      Y   N   N
               Raising                         Time Index
               objections/contesting
RDE04100 RDE   competetors' patents    O                          N   N   N
               Projects for capturing          No. of days
               expertise for Knowledge         delayed from
               Management System as            scheduled
               per schedule
                                               date
RDE04200 RDE                               C                      Y   Y   N
               Assimilation of know-           Number of
               why of product designs          know-why
               obtained through                reports
RDE04300 RDE   collaboration               C                      N   N   N
                                               generated
               Documentation of new            No of
               learnings and concepts          documents
               from executed projects          generated as
               for strengthening R&D
                                               per target
               process
RDE04400 RDE                               C                      Y   N   N
               Timely completion of            No. of days
               project / milestones on         delayed from
               absorption of product           scheduled
               technology (know why)
                                               date
               as per schedule
RDE04500 RDE                               O                      Y   Y   N
               Development of                  No. of days
               Knowledge                       delayed from
               management Portal               scheduled
RDE04600 RDE                               C   date               Y   Y   Y
               Contributing case               Number
               studies etc.for
               Knowledge
RDE04700 RDE   Management Portal        C                         N   N   Y
               Completion of KM                Time Index
               Projects as per schedule
RDE04800 RDE                               C                      Y   N   Y
               Investigation and                % of referred
               recommendations for              problems
               resolution of Plant/ Site/       solved
               Customer problems
RDE04900 RDE                                O                   Y   N   N
               Understanding and                No. of days
               resolution of the                delayed from
               problem as per schedule          scheduled
RDE04901 RDE                                O   date            N   Y   N
               Implementation and               No. of days
               feedback from site as            delayed from
               per schedule                     scheduled
RDE04902 RDE                                O   date            N   Y   N
               No. of problems                  %. of
               resolved through                 problems
               networking with                  resolved
               national/iinternational
RDE05000 RDE   experts                      O                   Y   N   N
               Field support to new             % uptime
               products at customer
RDE05100 RDE   site                         O                   N   N   N
               No of technical papers           No. of papers
RDE05200 RDE   in journals                  O   submitted       Y   N   N
               No of technical papers           No. of papers
RDE05300 RDE   in conferences               O   submitted       Y   N   N
               Preparation of Capital           Time Index
RDE05400 RDE   Budget- Proposals            O                  Y    N   N
               Achievement of Capital           No. of days
               Budget as per schedule           delayed from
                                                scheduled
RDE05500 RDE                                O   date           Y    Y   N
               Specification and                No. of days
               procurement of capital           delayed from
               material / equipment             scheduled
RDE05501 RDE                                O   date           Y    Y   N
               Imparting structured             No of training
               training                         programmes
                                                completed
RDE05600 RDE                                O                  N    N   N
               Skills development for           Number of
               self and subordinates in         hours used for
               key technological areas          training
RDE05700 RDE                                O                  Y    N   N
               Timely completion of             No. of days
               Technology Audit in              delayed from
               identified areas as per          scheduled
RDE05800 RDE   schedule                     O                  Y    Y   N
                                                date
               Reply to Govt. Audit             %
               queries/ Inspection
               report paras/ Action
               Taken Reports etc.
               furnished within
               specified time (2 weeks)
RDE05900 RDE                                O                  Y   N   Y
               Reply/settlement of              %
               Internal Audit paras
               within specified time (4
RDE06000 RDE   weeks)                       O                  Y   N   Y
               Timely inputs to                 Time Index
               unit/corporate finance
               for inter-unit re-
               conciliationof accounts
RDE06100 RDE                                O                  Y   N   Y
               Timely inputs to                 Time Index
               unit/corporate finance
               for
               BUDGET/FLASH/MIRs
RDE06200 RDE   etc.                    O                       Y   N   Y
               Finalisation of                  No. of days
               Functional scorecard by          delayed from
               specified date                   scheduled
RDE06300 RDE                                O   date           Y   Y   Y
               Improvement in                   Score
               Employee Satisfaction
RDE06301 RDE   Score                      O                    Y   N   Y
               Implementation of                Time Index
               Improvement projects
               identified in the Position
               Report as per schedule
RDE06302 RDE                                C                  Y   N   Y
               Increase in no. of               Number of
               active Quality Circles in        new circles
RDE06400 RDE   the deptt.                   C                  N   N   Y
               Achieving Business               TQM Score
               excellence thru' TQM at
RDE06500 RDE   Deptt. level                 C                  Y   N   Y
               Preparation of action            No. of days
               plan based on Position           delayed from
               report                           scheduled
RDE06501 RDE                                O   date           Y   Y   Y
               Implementation of                Time Index
               Improvement projects
               identified in the Position
               Report as per schedule
RDE06502 RDE                                C                  Y   N   Y
               Facilitating funding of          No. of days
               R&D projects form                delayed from
               external sources as per          scheduled
RDE06600 RDE   schedule                     O                  N   Y   N
                                                date
               Conducting market              No. of days
               survey for new products        delayed from
               as per schedule                scheduled
RDE06700 RDE                             O    date           N   N   N
               Vendor development for         Number of
RDE06800 RDE   new products             C     vendors        N   N   N
               Operating existing             No. of runs
               processes/ plants for
               collection/ assimilation
               and analysis of
               operating data
RDE06900 RDE                             O                   N   N   N
               Technical support to           No. of days
               other Units/                   delayed from
               Departments as per             scheduled
RDE07000 RDE   schedule                  O                   N   Y   N
                                              date
               Planning and                   No. of days
               organization of                delayed from
               "Standardization               scheduled
               Programme of BHEL"
                                              date
RDE07100 RDE   as per schedule          O                    N   Y   N
               Review of earlier work         No. of days
               and preparation of basic       delayed from
               working guidelines for
                                              scheduled
               the near future
                                              date
RDE07200 RDE                             O                   Y   Y   N
               Review of Standards /          Number of
               Specs and follow up            documents
RDE07300 RDE   with respect to WGs.      O                   Y   N   N
               Review of Standards /          Number of
               Specs and follow up            documents
               with respect to
               Electrical /Electronics
RDE07301 RDE   work groups               O                   N   N   N
               Review of Standards /          Number of
               Specs and follow up            documents
               with respect to
RDE07302 RDE   Metallurgy workgroup.     O                   N   N   N
               Review of Standards /          Number of
               Specs and follow up            documents
               with respect to
               Mechanical work group
RDE07303 RDE                             O                   N   N   N
               Review of Standards /          Number of
               Specs and follow up            documents
               with respect to other
RDE07304 RDE   work groups.               O                  N   N   N
               Review of standards            Number of
               /specs and follow-up           documents
RDE07400 RDE   with respect to MRCs       O                  Y   N   N
               Review of standards            Number of
               /specs and follow-up           documents
               with respect to electrical
RDE07401 RDE   items                      O                  N   N   N
                 Review of standards            Number of
                 /specs and follow-up           documents
                 with respect to
RDE07402 RDE     metallurgical items        O                   N   N   N
                 Review of standards            Number of
                 /specs and follow-up           documents
                 with respect to
RDE07403 RDE     mechanical items           O                   N   N   N
                 Tracking changes of            No. of days
                 National/International         delayed from
                 standards, in the areas        scheduled
                 of relevance to BHEL
                                                date
                 and Preparation of
                 Agenda and Issue of
                 MOMs as per schedule

RDE07500 RDE                                O                   Y   Y   N
RDE07600         Number of new drafts/          No. of Pages
                 revisions circulated
           RDE                              O                   Y   N   N
RDE07700         Number of new                  No. of Pages
                 standards/specifications
                 proposed and discussed
           RDE                              O                   Y   N   N
RDE07800         Issue of Corporate             No. of Pages
                 Standards, Specs and
           RDE   MCCs                       O                   Y   N   N
RDE07900         Identification of new          No. of Pages
                 areas for
                 standardization,
                 Unification and taking
           RDE   follow up action           O                   Y   N   N
RDE08000         Preparation and Issue          No. of issues
                 of Standards Bulletin
           RDE                              O                   Y   N   N
RDE08100         Development of                 No. of docs
                 Systems / Methods as
           RDE   per schedule               O                   Y   N   N
RDE08200         Conceptualisation and          %comp. of
                 preparation of IPR             target
                 Policy / IPM Manual /
                 Development of
                 Methods & Systems /
                 Creation of IPRs
           RDE                              C                   Y   N   N
RDE08300         Converting IPR                 %comp. of
           RDE   applications to IPRs       O   target          Y   N   N
RDE08301         Filing of new IPR              No. of IPRs
           RDE   applications             O                     N   N   N
RDE08400         Meeting the BSC                No. of
                 parameters through             paraameters
                 geneartion of reports on
                 various data, analysis
                 and actual
                 implementation.
           RDE                              O                   Y   N   N
RDE08401         Data validation and              %comp. of
                 hosting of IPR                   target
                 information on VPN site,
                 e-conversion of BHEL
                 patents/abstracts and
                 hyper linking
           RDE                                O                   N   N   N
RDE08402         Shortlisting/ Facilitating       %comp. of
                 & Submission of award            traget
                 entries for Corporate/
                 Unit level IPR awards
           RDE                                C                 N     N   N
RDE08500         MIRs and Exception               %comp. of
         RDE     reports                      O   target        Y     N   N
RDE08600 RDE     IPR Protection               C   %No. of IPRs Y      N   N
RDE08601         Patent Office Journal            No. of issues
                 Scan                             covered
           RDE                                O                 N     N   N
RDE08602         IPR Opposition                   %comp. of
           RDE                                C   target        N     N   N
RDE08603         IPR Infringement                 %comp. of
           RDE                                C   target        N     N   N
RDE08604         Agreements/Payments              %comp. of
                 to Attorneys and related         target
                 agencies in IPR area
           RDE                                O                   N   N   N
RDE08700         Information                      No. of docs
                 dissemination in the
           RDE   area of IPM           C                          Y   N   N
RDE08701         Organising seminars              No. of events
                 and programmes on IPM
           RDE                                O                   N   N   N
RDE08800         IPM Bulletin, data               No. of Issues
                 collection/preparation /
           RDE   editing and issue            O                   Y   N   N
RDE08900         Deciding Maintainability         %comp. of
           RDE   of IPRs                      C   target          Y   N   N
RDE08901         Obtaining information            No. of docs
                 on Commercialisation /
                 value addition /
                 Utilisation of patents
           RDE                                O                   N   N   N
RDE09000         Patent Intelligence              %comp. of
           RDE                                C   target          Y   N   N
RDE09001         Product / Area wise              %comp. of
         RDE     Patent Mapping               C   target          N   N   N
RDE09002 RDE     Patent Search                C   No. of docs     N   N   N
RDE09003         Downloading of patents           No. of docs
                 required during the
                 process related to IPRs
           RDE                                O                   N   N   N
RDE09100         Identification of patents       No of
                 of relevance in the             product
                 areas of interest to
                                                 serviced
                 BHEL for buying.
           RDE                               C                    Y   N   N
RDE09200         Intellectual property           No. of reports
           RDE   assessment                  C                    Y   N   N
RDE09300         Accomplishment of               Balanced
                 targets of                      Scorecard
                 Unit/NC/Function/Depart         Rating
                 ment level Balance
                                                 (5/4/3/2/1)
                 Score Card
           RDE                               C                    Y   N   N
RDE09400         Technical Finalisation of       No. of days
                 Tenders for                     delayed from
                 procurement of New              scheduled
                 Facilities of capital
                                                 date
           RDE   nature.                   C                      N   Y   N
TION KRA MASTER - 2006-07
         Suggested Weightage for   Source of Data for   KRA Remarks
                                   Measurement
       category
            A       B      C


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            maintained by
M   L   L   Audit deptt.


            Record
            maintained by
M   L   L   individual/ deptt.

            Record
            maintained by
            Unit/Corp.
M   L   L   Finance deptt.
            Record
            maintained by
            Unit Head/Unit
H   M   L   P&D


M   X   X   Survey Report




X   M   M   Project report


M   X   X   Unit QA/QC


H   X   X   Quality Deptt.


            Action plan
X   M   X   document




X   X   M   Project report


            Departmental
M   M   L   records
            Departmental
L   M   M   records
            Departmental
L   M   M   records




            Departmental
L   M   M   records


            Departmental
X   M   M   records




H   H   H   Deptl. Records




M   H   H   Deptl. Records


H   H   H   Deptl. Records




L   L   L   Deptl. Records



L   L   L   Deptl. Records




L   L   L   Deptl. Records



L   L   L   Deptl. Records


H   H   H   Deptl. Records



L   L   L   Deptl. Records
L   L   L   Deptl. Records



L   L   L   Deptl. Records




H   H   H   Deptl. Records


L   M   H   Deptl. Records



L   M   H   Deptl. Records


L   M   M   Deptl. Records




M   H   H   Deptl. Records


H   H   H   Deptl. Records


H   H   H   Deptl. Records




H   H   H   Deptl. Records

H   H   H   Deptl. Records

H   H   H   Deptl. Records
            Rating declared
             at year end by
            Corporate / Unit
              Management

H   H   H
L   L   L   Deptl. Records




L   M   H   Deptl. Records

L   M   H   Deptl. Records
M   H   H   Deptl. Records


L   M   H   Deptl. Records

H   H   H   Deptl. Records

H   H   H   Deptl. Records



M   M   H   Deptl. Records


H   H   H   Deptl. Records


L   M   H   Deptl. Records


H   H   H   Deptl. Records

M   M   M   Deptl. Records




L   M   M   Deptl. Records

H   H   H   Deptl. Records

H   H   H   Deptl. Records
H   H   H   Deptl. Records



L   L   L   Deptl. Records
H   H   H   Deptl. Records

H   H   H   Deptl. Records
            Rating declared
            at year end by
            Corporate / Unit
            Management

H   H   X
            Departmental
            plan and record.


H   H   H
RDE0970
0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0       0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970
0       0       0       0       0       0       0       0
                                           PUBLICITY/PUBLIC RELATIONS FUNCTIO
KRA ID     Function ID   KRA Description                  KRA    Unit of Measurement
                                                          Type



                         MEDIA COMMUNICATION PLAN TO             No. of days delayed
                         ESTABLISH LONG TERM TRUST               from scheduled date
PRX00100   PRX           AMONGST STAKEHOLDERS              O
                         % INCREASE IN +ve MEDIA
PRX00101   PRX           COVERAGE OVER LAST YEAR           O     %
                         % INCREASE IN RATIO OF +ve
                         MEDIA COVERAGE TO -ve MEDIA
PRX00102   PRX           COVERAGE OVER LAST YEAR           O     %

                         RELEASE OF PRESS NOTES &                RS. EARNED
PRX00103   PRX           ENSURING MEDIA COVERAGE           O     (NOTIONAL)
                                                                 RS. EARNED
PRX00104   PRX           AIR-TIME COVERAGE                 O     (NOTIONAL)


PRX00105   PRX           TOP MANAGEMENT INTERVIEWS         O     NO. OF INTERVIEWS
                         CONCEPTUALIZATION &                     No. of days delayed
                         FINALIZATION OF PUBLICITY PLAN          from scheduled date
PRX00200   PRX           BY SPECIFIED DATE                 O
                         IMPLEMENTATION OF APPROVED
PRX00201   PRX           PLAN                              O     Number
                         CONCEPTUALIZATION OF
PRX00300   PRX           ADVERTISEMENTS                    O     Number

PRX00301   PRX           RELEASE OF ADVERTISEMENTS         O     Number
                         RELEASE OF STATUTORY                    Time Index
                         NOTICES/TENDERS WITHIN
PRX00302   PRX           SPECIFIED TIME                    O
                         IDENTIFYING EXHIBTIONS FOR
                         PARTCIPATION FOR BUSINESS
PRX00400   PRX           GROWTH                            O     Number
                          NUMBER OF NEW/SPECIFIC
                         EXHIBITS (MODELS/DISPLAY
PRX00401   PRX           PANELS ETC.) CREATED              C     Number

                         SAVINGS IN SETTING OF
                         EXHIBITIONS THRU IN-HOUSE
PRX00402   PRX           DESIGNS                           O     RUPEES
                         NUMBER OF BUSINESS ENQUIRIES
PRX00403   PRX           GENERATED                         O     Number
                         CONCEIVING OF NEW CORPORATE
PRX00500   PRX           FILMS                             O     Number
                         COMPLETION OF NEW
PRX00501   PRX           CORPORATE FILMS                   O     Number
                 IDENTIFYING THE NEED OF
                 COMMUNICATION THRU
PRX00600   PRX   PUBLICATIONS                     O   Number
                 DATA COLLECTION FOR DIRECT
PRX00601   PRX   MAILERS TO CUSTOMERS             O   Number
                 LAYOUT/ DESIGN/ PRINTING &           Time Index
PRX00602   PRX   DISPATCH OF DIRECT MAILER        O
                 DATA COLLECTION FOR ENGG.
PRX00603   PRX   NEWS LETTER                      O   Number
                                                      Time Index
                 LAYOUT/ DESIGN/ PRINTING &
PRX00604   PRX   DISPATCH OF ENGG. NEWS LETTER    O
                 DATA COLLECTION FOR IN-HOUSE
PRX00605   PRX   JOURNALS                         O   Number
                                                      Time Index
                 LAYOUT/ DESIGN/ PRINTING &
PRX00606   PRX   DISPATCH OF IN-HOUSE JOURNALS    O

                 DATA COLLECTION FOR PRODUCT /
PRX00607   PRX   CORPORATE PUBLICATIONS           O   Number
                 LAYOUT/ DESIGN/PRINTING OF           Time Index
                 PRODUCT/CORPORATE
PRX00608   PRX   PUBLICATIONS                     O

                  VALUE ADDITION TO TECHNICAL
                 ARTICLES CONTRIBUTED TO
                 NATIONAL/INTERNATIONAL
PRX00609   PRX   JOURNALS WITHIN SPECIFIED TIME   O   % ON TIME

                 % SATISFACTION LEVEL IN
                 READERSHIP SURVEY (MIN.
PRX00610   PRX   SAMPLE SIZE 1% OF CIRCULATION)   O   %
                 HOSPITALITY & PROTOCOL FOR
                 SATISFACTION OF STAKEHOLDERS
                 TO BUILD LONG TERM
PRX00700   PRX   RELATIONSHIP                     O   % SATISFACTION
                 % INCREASE IN COMFORT LEVEL
                 BASED ON GUEST FEEDBACK
                 (FEEDBACK BASED ON MIN. 20% OF
PRX00701   PRX   OCCUPANCY)                       O   %
                 CORRECTIVE ACTION FINALIZED
                 FOR IMPROVING GUESTS'
PRX00702   PRX   COMFORT                          O   Number
                 % CORRECTIVE ACTION
                 IMPLEMENTED/TAKEN BASED ON
PRX00703   PRX   FEEDBACK SURVEY                  O   %
                 % OCCUPANCY ON
                 BUSINESS/OFFICIAL VISITS OF
PRX00704   PRX   GUEST HOUSES/TRANSIT FLATS       O   %
                 TOTAL MONEY SAVED ON HOTEL
                 BILLS BY LODGING EMPLOYEES IN
                 GUEST HOUSES/TRANSIT FLATS
PRX00705   PRX   WHILE ON TOUR                    O   RUPEES
                 % SATISFACTION LEVEL IN
                 STAKEHOLDERS FOR
PRX00706   PRX   CONDUCTING THEIR VISITS                        O   %
                 % SATISFACTION THROUGH
                 RANDOM SURVEY OF
PRX00800   PRX   PARTCIPANTS DURING EVENT
                 SYSTEM FORMULATION WITHIN                      O   %
                 SPECIFIED TIME FOR                                 No. of days delayed
                 IMPROVEMENT IN SATISFACTION                        from scheduled date
                 LEVEL BASED ON FEEDBACK FROM
PRX00801   PRX   PARTICIPANTS DURING THE EVENT                  C
                 CREATING NEW SYSTEMS WITHIN
                                                                    No. of days delayed
                 SPECIFIED TIME FOR BETTER
                                                                    from scheduled date
                 DOWNWARD/UPWARD
PRX00900   PRX   COMMUNICATION WITHIN THE                       C
                 CREATION OF LAN DATABASE
                                                                    No. of days delayed
                 WITHIN SPECIFIED TIME FOR
                                                                    from scheduled date
PRX01000   PRX   INFORMATION SHARING                            C
PRX01001   PRX   NUMBER OF PHOTOS ON-LINE                       C   Number

PRX01002   PRX   MEDIA PRESS NOTES ON-LINE                      C   Number

                                                                    COL.CM. OF
PRX01003   PRX   MEDIA REPORTING ON-LINE                        C   REPORTAGE/DAY

PRX01004   PRX   PRODUCT CATALOGS/CDs ON-LINE                   C   Number
                                                                    Time Index
                 HOSTING OF INHOUSE JOURNALS
PRX01005   PRX   ONLINE                                         O
                 % Updations of On -line information
                 available for the BHEL employees
                 (telephone directory, fax Nos., Mobile
                 Nos. , public utility Nos. etc.) carried out
                 within specified time of the
PRX01006   PRX   change/event.                                  O   %
                 NEW ON-LINE COMMUNICATION
PRX01100   PRX   INITIATIVES                                    O   Number
                 NO. OF WEB BASED APPLICATIONS
PRX01101   PRX   DEVELOPED                                      C   Number
PRX01102   PRX   PERCENT UP-TIME                                O   %

PRX01103   PRX   HOSTING TIME OF CONTENT                        O   TIME IN MINS.

PRX01104   PRX   NO. OF WEB BASED QUERIES                       O   Number
                 USER SATISFACTION LEVEL OF
                 WEB SURFERS ON WEB PAGE
                 QUALITY (FEEDBACK TO BE BASED
                 ON MI. 20% HITS TO ON-LINE
PRX01105   PRX   FEEDBACK FORM)                                 O   %
                 % SATISFACTION LEVEL OF
                 COMFORT IN HOLIDAY HOMES
                 (FFEDBACK SURVEY BASED ON
                 MIN. SAMPLE SIZE OF 20%
PRX01200   PRX   OCCUPANCY)                                     O   %
                 DATA COLLECTION/ LAYOUT/                        Time Index
                 PRINTING & DISPATCH OF
                 TELEPHONE DIRECTORY/
                 GREETING CARDS/ DIARY &
PRX01300   PRX   CALENDARS                                   O
                 CONCEIVING AND PLANNING FOR                     No. of days delayed
                 CORPORATE IDENTITIES FOR                        from scheduled date
                 ANNUAL DISTRIBUTION BY
PRX01400   PRX   SPECIFIED DATE                              O
                 DATA COLLECTION/ LAYOUT/                        Time Index
                 PRINTING AND DESPATCH OF
PRX01401   PRX   DIARY                                       O
                 DATA COLLECTION/ LAYOUT/                        Time Index
                 PRINTING AND DESPATCH OF
PRX01402   PRX   CALENDARS                                   O
                 DATA COLLECTION/ LAYOUT/                        Time Index
                 PRINTING AND DESPATCH OF
PRX01403   PRX   TELEPHONE DIRECTORY                         O
                 DATA COLLECTION/ LAYOUT/                        Time Index
                 PRINTING AND DESPATCH OF
PRX01404   PRX   GREETING CARDS                              O
                 NUMBER OF MEMENTOS
PRX01500   PRX   CORPORATIZED                                O   Number
                 ON-SCHEDULE PROCUREMENT &
                 DISTRIBUTION OF CORPORATE                       No. of days delayed
PRX01501   PRX   MEMENTOS BY SPECIFIED DATE.                 O   from scheduled date
                 EMPANELMENT OF SUPPLIERS BY                     No. of days delayed
                 SPECIFIED DATE FOR                              from scheduled date
PRX01502   PRX   PROCUREMENT OF SOUVENIRS                    O
                 DEVELOPMENT OF DESIGN FOR
PRX01503   PRX   CORPORATISED MEMENTOS                       O   Number
                 IMPROVING COMPETENCIES OF
                 EMPLOYEES THROUGH TRAINING
PRX01600   PRX   PROGRAMMES
                 SYSTEM DEVELOPMENT BY                       C   % COVERED
                 SPECIFIED DATE FOR                              No. of days delayed
                 INFORMATION                                     from scheduled date
PRX01700   PRX   SHARING/REPORTING                           C

                 Reply to Govt. Audit queries/ Inspection
                 report paras/ Action Taken Reports etc.
                 furnished within specified time (2
PRX01800   PRX   weeks)                                      O   %



                 Reply/settlement of Internal Audit paras
PRX01900   PRX   within specified time (4 weeks)             O   %
                                                                 Time Index
                 Timely inputs to unit/corporate finance
PRX02000   PRX   for inter-unit re-conciliationof accounts   O
                                                                 Time Index
                 Timely inputs to unit/corporate finance
PRX02100   PRX   for BUDGET/FLASH/MIRs etc.                  O
                                                                 No. of days delayed
                 Finalisation of Functional scorecard by         from scheduled date
PRX02200   PRX   specified date                              O
                 Implementation of Improvement                   Time Index
                 projects identified in the Position
PRX02300   PRX   Report as per schedule                      O
                 Increase in no. of active Quality Circles
PRX02400   PRX   in the deptt.                               O   Number of new circles
                 Achieving Business excellence thru'
PRX02500   PRX   TQM at Deptt. level                         C   TQM Score
                 Preparation of action plan based on             No. of days delayed
PRX02501   PRX   Position report                             O   from scheduled date
                 Implementation of Improvement                   Time Index
                 projects identified in the Position
PRX02502   PRX   Report as per schedule                      C
                 Development of Knowledge                        No. of days delayed
PRX02600   PRX   management Portal                           O   from scheduled date
                 Contributing case studies etc.for
PRX02700   PRX   Knowledge Management Portal                 C   Number
                 Completion of KM Projects as per                Time Index
PRX02800   PRX   schedule                                    C
                 Implementation of Special                       No. of days delayed
                 Improvement Projects taken under                from scheduled date
                 IMPRESS as per schedule
                 (Registration No. & other details of
                 project to be specified in the boxes
PRX02900   PRX   provided against the KRA)                   C
                 Implementation of Special                       No. of days delayed
                 Improvement Projects taken under                from scheduled date
                 IMPRESS as per schedule
                 (Registration No. & other details of
                 project to be specified in the boxes
PRX03000   PRX   provided against the KRA)                   C
                 Implementation of Special                       No. of days delayed
                 Improvement Projects taken under                from scheduled date
                 IMPRESS as per schedule
                 (Registration No. & other details of
                 project to be specified in the boxes
PRX03100   PRX   provided against the KRA)                   C
                 Implementation of Special                       No. of days delayed
                 Improvement Projects taken under                from scheduled date
                 IMPRESS as per schedule
                 (Registration No. & other details of
                 project to be specified in the boxes
PRX03200   PRX   provided against the KRA)                   C
                 Implementation of Special                       No. of days delayed
                 Improvement Projects taken under                from scheduled date
                 IMPRESS as per schedule
                 (Registration No. & other details of
                 project to be specified in the boxes
PRX03300   PRX   provided against the KRA)                   C
                 Implementation of Special                       No. of days delayed
                 Improvement Projects taken under                from scheduled date
                 IMPRESS as per schedule
                 (Registration No. & other details of
                 project to be specified in the boxes
PRX03400   PRX   provided against the KRA)                   C
                                                                 No. of days delayed
                 Achieving ISO 9000:2000 certification           from scheduled date
PRX03500   PRX   at Deptt. level by specified date           C
                 DEVELOPING CRITERIA FOR                         No. of days delayed
                 EMPANELMENT & EVALUATION OF                     from scheduled date
                 AGENCIES/SERVICE PROVIDERS BY
PRX03600   PRX   SPECIFIED DATE                              C
                                                                 No. of days delayed
                 DEVELOPMENT OF SYSTEM BY                        from scheduled date
                 SPECIFIED DATE FOR ENHANCING
                 NEGOTIATION CAPABILITIES
PRX03700   PRX   LEADING TO COST REDUCTION                   C

                 COST SAVING EFFECTED
PRX03701   PRX   THROUGH NEGOTIATIONS                        O   RS SAVED



                 Accomplishment of targets of
                 Unit/NC/Function/Department level               Balanced Scorecard
PRX03800   PRX   Balance Score Card                          C   Rating (5/4/3/2/1)
                 % satisfaction level of authors
                 regarding editorial improvements                % satisfaction level of
PRX03900   PRX   effected on their articles for publishing   O   100% author base

                 Creating a resource bank for sharing of
                 resources like hi-resolution images,
                 digitized blow-ups/ posters with Units
                 (Rs.2,000/- each)to synergize the PR
PRX04000   PRX   function across various units               C   Number
           PRX   Improvement in Employee Satisfaction        O   Score
PRX04100         Score
LATIONS FUNCTION KRA MASTER - 2006-07
      Critical   Special   Universal   Suggested Weightage   Source of Data for
       KRA        KRA      KRA (Y/N) for category            Measurement
       (Y/N)      (Y/N)                       A      B
                                                  C


         Y          Y         N         H       X      X     DEPTT. RECORDS

         Y          N         N         H       X      X     NEWS COVERAGE


         Y          N         N         H       X      X     NEWS COVERAGE
                                                             NEWSPAPERS
                                                             CARRYING
         N          N         N         X       X      M     PRESNOTES

         N          N         N         X       X      M     DATA LOG


         N          N         N         H       X      X     DATA LOG


         Y          Y         N         H       X      X     DEPTT. RECORDS
         N          N         N         X      M       H     PUBLICITY PLAN
                                                             PERFORMANCE
         Y          N         N         X       H      X     DATA

         N          N         N         X       X      M     DATA LOG
                                                             RELEVANT
                                                             NEWSPAPERS
         N          N         N         X       X      M     CUTTING
                                                             TRADE/BUSINESS
                                                             BODIES &
         N          N         N         M       X      X     ASSOCIATIONS


         Y          N         N         M       H      X     DATA LOG


                                                             COST COMPARISON
         N          N         N         X       H      X     WITH MARKET RATE

         N          N         N         X       X      M     DATA LOG
         N          N         N         X      M       X     DATA LOG
         N          N         N         X       X      H     DATA LOG
Y   N   N   H   X   X   DATA LOG

N   N   N   X   M   X   DATA LOG

N   N   N   X   X   M

N   N   N   X   M   X   DATA LOG


N   N   N   X   X   M   DATA LOG

N   N   N   X   M   X   DATA LOG


N   N   N   X   X   M   DATA LOG


N   N   N   X   M   X   DATALOG


N   N   N   X   M   X   DATALOG




N   N   N   X   M   X   DATALOG



Y   N   N   H   X   X   SURVEY FEEDBACK



N   N   N   H   X   X



Y   N   N   X   H   X   SURVEY FEEDBACK

N   N   N   X   M   X   DATA LOG


N   N   N   X   H   X   DATA LOG


N   N   N   X   H   X   DATA LOG



N   N   N   X   H   X   DATA LOG
Y   N   N   M   H   X


N   N   N   M   H   X    DATA LOG




Y   Y   N   H   H   X



Y   Y   N   H   X   X    DATA LOG


N   Y   N   X   H   X    DATALOG
N   N   N   X   X   M    DATA LOG

N   N   N   X   X   M    DATA LOG


N   N   N   X   X   M    DATA LOG

N   N   N   X   X   M    DATA LOG


Y   N   N   X   M   H    DATALOG




N   N   N   L   L   M    Data log

N   N   N   X   H   X
Y   N   N   X   H   XX   DATA LOG
N   N   N   X   M   X    DATA LOG

N   N   N   X   M   X    DATA LOG

N   N   N   X   M   X    DATA LOG




Y   N   N   M   X   X    DATA LOG




N   N   N   X   H   X    DATA LOG
N   N   N   X   X   M   DATA LOG



N   Y   N   H   M   X   DATA LOG


N   N   N   X   M   H


N   N   N   X   M   H


N   N   N   X   M   H


N   N   N   X   M   H

N   N   N   X   M   X   DATA LOG

N   Y   N   X   X   M   DATA LOG


N   Y   N   X   M   H

N   N   N   X   M   H



Y   N   N   M   X   X   DATA LOG



N   Y   N   M   M   X   DATA LOG



                        Record maintained by
Y   N   Y   M   L   L   Audit deptt.



                        Record maintained by
Y   N   Y   M   L   L   Audit deptt.

                        Record maintained by
Y   N   Y   M   L   L   individual/ deptt.
                        Record maintained by
                        Unit/Corp. Finance
Y   N   Y   M   L   L   deptt.

                        Record maintained by
Y   Y   Y   H   M   L   Unit Head/Unit P&D


Y   N   Y   X   M   M   Project report

N   N   Y   M   X   X   Unit QA/QC

Y   N   Y   H   X   X   Quality Deptt.

Y   Y   Y   X   M   X   Action plan document


Y   N   Y   X   X   M   Project report

Y   Y   Y   L   M   H

N   N   Y   M   M   M

Y   N   Y   X   M   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report
N   Y   N   H   H   H   Project report




N   Y   N   H   H   H   Project report


Y   Y   N   H   X   X   Quality Deptt.



N   Y   N   X   H   X




N   Y   N   X   H   X


N   N   N   X   H   M



                        Rating declared at year
                        end by Corporate / Unit
Y   N   N   H   H   X   Management


N   N   N   L   H   L   Feedback from Authors


                        Level 5: 200, Level 4:
                        190, Level 3: 180,
                        Level 2: 170, Level 1:
Y   N   N   L   M   H   160
Y       Y   M   X   X   Survey Report
KRA Remarks
-
Targets to be set as follows:
100% cases-L5; 95-99%
cases-L4;85-94% cases-L3;
75-84% cases-
L2;<75%cases-L1
Targets to be set as follows:
100% cases-L5; 95-99%
cases-L4;85-94% cases-L3;
75-84% cases-
L2;<75%cases-L1
This KRA will be taken by
Head of Unit /Function /
Department , if covered
under MAP, and can be
assigned a weightage upto
100%


-




-
                                         PROJECT MANAGEMENT FUNCTION KRA MAS
KRA ID   Function KRA Description                    KRA    Unit of        Critical    Special
                                                     Type   Measurement     KRA         KRA
                                                                            (Y/N)       (Y/N)
PMX00100 PMX      Timely finalisation of L1          O      Time Index    Y           N
                  Network with customer




PMX00101 PMX      Preparation of Draft L1 network O         Time Index    Y           N




PMX00102 PMX      Finalisation of Draft L1 network   O      Time Index    N           N
                  with concerned executing
                  agencies



PMX00200 PMX      Timely finalisation of L2          O      Time Index    Y           N
                  Network with customer
                  (matching with L1)



PMX00201 PMX      Preparation of Draft L2 network O         Time Index    N           N




PMX00202 PMX      Finalisation of Draft L2 network   O      Time Index    Y           N
                  with Executing agencies
PMX00300 PMX   Monitoring/follow up of         O   % of alarms      Y   N
               Engineering                         (exception
               drawings/Documents                  reports raised
               submission and raise timely         within
               alarms for preventing delay         prescribed
                                                   norm for
                                                   corrective
                                                   action


PMX00301 PMX   Ensuring timely submission of   O   Time Index       Y   N
               master list of Engineering
               drawings/Documents
PMX00302 PMX   Reviewing/Finalising            O   Time Index       N   N
               Engineering
               drawings/Documents
               submission schedule with
               executing agencies
PMX00303 PMX   Finalise Engineering            O   Time Index       N   N
               drawings/Documents/O&M
               manuals/final documents
               submission schedule with
               cutomer
PMX00304 PMX   Submission of engineering       O   Time Index       Y   N
               drawings/documents to
               customer




PMX00305 PMX   Follow up with customer for     O   percentage of    N   N
               approval/comments of                drawings
               drawings/documents from             approved/
               customer (on exception basis)       commented
PMX00400 PMX   Monitoring/follow up O & M         O   % of alarms      Y   N
               manuals and all final                  (exception
               documents submission and               reports raised
               raise timely alarms for                within
               preventing delay                       prescribed
                                                      norm for
                                                      corrective
                                                      action


PMX00401 PMX   Ensuring timely submission of      O   Time Index       N   N
               master list of O & M manuals

PMX00402 PMX   Reviewing/Finalising O & M         O   Time Index       N   N
               manuals and all final
               documents submission
               schedule with executing
               agencies / customer
PMX00500 PMX   Monitoring/follow up Supplies      O   % of alarms      Y   N
               from units and raise timely            (exception
               alarms for preventing delay            reports raised
                                                      within
                                                      prescribed
                                                      norm for
                                                      corrective
                                                      action


PMX00501 PMX   Regular monitoring/follow up       O   % of alarms      Y   N
               with manufacturing units and           (exception
               raise timely alarms in                 reports raised
               respective areas                       within
                                                      prescribed
                                                      norm for
                                                      corrective
                                                      action
PMX00502 PMX   Review of detailed              O      % of alarms      Y   N
               manufacturing plan of units and        (exception
               raise timely alarms                    reports raised
                                                      within
                                                      prescribed
                                                      norm for
                                                      corrective
                                                      action
PMX00503 PMX   Coordination with customers        O   Percentage of    Y   N
               intradeptt for timely Inspection       inspection
               at units/BO                            arranged in
                                                      time
PMX00600 PMX   Monitoring/follow up BOI/BOP     O    % of alarms      Y   N
               Supplies and raise timely             (exception
               alarms for preventing delay           reports raised
                                                     within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action


PMX00601 PMX   Coordination with                O    Percentage of    Y   N
               customers/suppliers/intradeptt        inspection
               for timely Inspection at venders      arranged in
               works                                 time
PMX00602 PMX   Regular monitoring/follow up     O    % of alarms      Y   N
               with concerned agencies and           (exception
               raise timely alarms in                reports raised
               respective areas                      within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX00700 PMX   Follow up for Resolution of       O   % of alarms      N   N
               Interface inputs and raise timely     (exception
               alarms for preventing delay           reports raised
                                                     within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action


PMX00701 PMX   Finalise Interface inputs        O    % of alarms      N   N
               submission schedule with              (exception
               concerned,Regular                     reports raised
               monitoring/follow up with             within
               concerned agencies and raise          prescribed
               alarms                                norm for
                                                     corrective
                                                     action
PMX00800 PMX   Monitoring/follow up of          O    % of alarms      Y   N
               construction milestones and           (exception
               raise timely alarms for               reports raised
               preventing delay                      within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX00801 PMX   Identify critical pending inputs O   % of inputs       Y   N
               (supply/ cutomer inputs/             identified within
               drawing document etc) for            specified time
               milestones within specified time

PMX00802 PMX   Regular monitoring/follow up    O    % of alarms      Y    N
               with concerned agencies and          (exception
               raise alarms                         reports raised
                                                    within
                                                    prescribed
                                                    norm for
                                                    corrective
                                                    action
PMX00900 PMX   Ensuring Timely submission of   O    % of reports     Y    N
               Reports to Customer/Ministry         submitted
               as per scheduled/agreed dates        within agreed
                                                    dates
PMX00901 PMX   Freezing of format/content of    O   Time Index       N    N
               progress report within specified
               time
PMX00902 PMX   Ensuring Timely availability of  O   % of reports     Y    N
               reports from executing               availability
               agencies for submission to           within
               customers                            prescribed
                                                    norm
PMX01000 PMX   Acievement of Budgeted          O    % age            N    N
               Physical Turnover                    achievement-
                                                    actual/Budget
PMX01001 PMX   Regular monitoring/follow up    O    % of alarms      N    N
               with concerned agencies and          (exception
               raise alarms                         reports raised
                                                    within
                                                    prescribed
                                                    norm for
                                                    corrective
                                                    action


PMX01100 PMX   Acievement of Budgeted          O    % age            N    N
               financial Turnover                   achievement-
                                                    actual/Budget
PMX01101 PMX   Regular monitoring/follow up    O    % of alarms      N    N
               with concerned agencies and          (exception
               raise alarms                         reports raised
                                                    within
                                                    prescribed
                                                    norm for
                                                    corrective
                                                    action
PMX01102 PMX   Engineering Support for              O   % age           N   N
               Turnover                                 achievement-
                                                        actual/target




PMX01103 PMX   Engineering Support to               O   % age           N   N
               Turnover                                 achievement-
                                                        actual/target




PMX01104 PMX   Engineering support for              O   % age           N   N
               Turnover                                 achievement-
                                                        actual/target




PMX01200 PMX   Acievement of Billing                O   % age           N   N
                                                        achievement-
                                                        actual/Budget
PMX01201 PMX   Ensuring timely                      O   Time Index      N   N
               submission/approval of billing
               schedule from customer
PMX01202 PMX   Ensuring timely availability of      O   % of            N   N
               documents from concerned for             documents
               raising bills within specified no.       availability
               of days from completion of               within
               activity                                 prescribed
                                                        norm
PMX01203 PMX   Ensuring timely submission of   O        % submission    N   N
               Equipment Performance BG as              within
               per format agreed with                   prescribed
               customer (7 days before raising          norm.
               bill)
PMX01204 PMX   Regular monitoring/follow up      O   % of alarms       N   N
               with concerned agencies and           (exception
               raise alarms                          reports raised
                                                     within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action


PMX01300 PMX   Acievement of cash collection     O   % age             N   N
                                                     achievement-
                                                     actual/Budget
PMX01301 PMX   Ensuring timely verification of   O   % of Bills        N   N
               bills                                 verified within
                                                     prescribed
                                                     norm
PMX01302 PMX   Cash collection for withheld      O   Rs crores         N   N
               outstandings ( as at end of
               previous year)
PMX01303 PMX   Regular monitoring/follow up      O   % of alarms       N   N
               with concerned agencies and           (exception
               raise alarms                          reports raised
                                                     within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action


PMX01400 PMX   Ensuring Timely availability of  O    Time Index        N   N
               inputs for floating of enquiries
               for erection subcontracts
PMX01500 PMX   Coordinating and monitoring for O     % of alarms       N   N
               timely PG Test of BHEL/BOP            (exception
               packages and raising timely           reports raised
               alarms                                within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX01501 PMX   Coordination and monitoring for O     % of alarms       N   N
               timely submission/approval of         (exception
               PG test procedure                     reports raised
                                                     within
                                                     prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX01502 PMX   Follow up with concerned          O   % of alarms       N   N
               agencies for Ensuring early           (exception
               liquidation of punch points for       reports raised
               taking up PG test and raise           within
               timely alarms                         prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX01600 PMX   Ensuring Technical closure of     O   % age             N   N
               identified contracts                  achievement-
                                                     actual/planned
PMX01601 PMX   Consolidation/communication      O    %                 N   N
               of punch points of all concerned      Communication
               agencies within 2 months of            done within
               trial operation of set                prescribed
                                                     norm
PMX01602 PMX   Regular review and follow up      O   % of Alarms       N   N
               with concerned regarding              (exception
               contract closing and raise            reports) raised
               timely alarms for preventing          within
               delay                                 prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX01700 PMX   Ensuring Timely shipment of       O   Time Index        N   N
               material from Port to overseas
               projects by Coordination with
               mfg units/ROD

PMX01701 PMX   Ensuring timely submission of     O   % Arranged        N   N
               package details for shipment          within
               and finalisation of shipping          prescribed
               arrangement by ROD ( one              norm
               month before shipment)

PMX01702 PMX   Follow up with concerned          O   % of alarms       N   N
               agencies for ensuring timely          (exception
               availability of identified            reports raised
               packages for each shipment            within
               and raising alarm signals             prescribed
                                                     norm for
                                                     corrective
                                                     action
PMX01703 PMX   Ensuring Timely availability of   O   % Availability    N   N
               all documents for customs             of documents
               clearance of cargo(4 days             within
               before arrival of ship)               prescribed
                                                     norm
PMX01704 PMX   Ensuring timely finalisation of   O    % finalisation   N   N
               insurance/ECGC cover.(within           within
               15 days before shipment)               prescribed
                                                      norm

PMX01705 PMX   Ensuring approval of statutory    O    % Approvals      N   N
               authority as required(within 15        within
               days before shipment)                  prescribed
                                                      norm

PMX01800 PMX   Ensuring timely                 O      Time Index       N   N
               Submission/approval of
               Contract coordination procedure

PMX01900 PMX   Ensuring Timely availability of O      Time Index       N   N
               required inputs for preparation
               of technical specifications/
               procedures from other agencies

PMX02000 PMX   Ensuring Timely response to        O   % Initial        N   N
               customers enhancing customer           responses
               satisfaction ( Initial Response to     within
               go within 3 days)                      prescribed
                                                      norm
PMX02001 PMX   Contact concerned agencies for O       % Contact        N   N
               quick feedback within 2 days of        established
               receipt of letter                      within
                                                      prescribed
                                                      norm
PMX02100 PMX   Improvement in customer           O    Percentage of    N   N
               satisfation index (CSI) wrt            action points
               previous year                          taken/total
                                                      action points

PMX02200 PMX   Reduction in no. of customer      O     % Reduction     N   N
               complaints                             over last year




PMX02201 PMX   Analyse/ communication to      O       % complaints     N   N
               concerned agencies and putting         for which
               action plan for implementation         action plan
                                                      implemented
PMX02300 PMX   Ensuring Timely                   O    Percentage of    N   N
               review/resolution of critical          issues
               issues and putting up focussed         resolved/total
               issues for MCM                         issues
                                                      reviewed in
                                                      PRE-MCM
                                                      review
PMX02301 PMX   Preparation/Communication of O          Time Index    N    N
               PRE-MCM agenda points to
               concerned 15 days before MCM

PMX02302 PMX   Preparation/Communication of O          Time Index    N    N
               MCM agenda points to
               concerned(at least 7 days
               before MCM)
PMX02400 PMX   Review and submission of        O       Time Index    N    N
               various MIRs like monthly DHI
               reports/ fortnightly reports to
               CMD on projects.
PMX02500 PMX   Coordination with various units O       No. of days    N   Y
               for signing of MOU for PP & SIP         delayed from
                                                       scheduled date

PMX02600 PMX   Organizing review meetings          O   Time Index    N    N
               with CEA as per schedule
PMX02601 PMX   Coordination with various           O   No. of days    N   Y
               executing agencies for                  delayed from
               consolidating project                   scheduled date
               information as per CEA format
               1 week before Meeting date

PMX02700 PMX   Developing IT based systems         C   Time Index    N    N
               for enhancing Project
               management capability
PMX02701 PMX   Identification of systems to be     C   No. of days    N   Y
               developed and Preparation of            delayed from
               action plan for development of          scheduled date
               system by specified date
PMX02702 PMX   Develop the system by               C   No. of days    N   Y
               scheduled date                          delayed from
                                                       scheduled date

PMX02703 PMX   Implementation of system by         C   No. of days    N   Y
               scheduled date                          delayed from
                                                       scheduled date

PMX02800 PMX   Develop systems by scheduled        C   No. of days    N   Y
               date for sharing of Knowledge           delayed from
                                                       scheduled date

PMX02801 PMX    Documenting unique                 C   Number        N    N
               experiences during project
               execution which can be shared
               with others for their benefit (At
               least 1 per project)
PMX02900 PMX   Develop a system within            C   No. of days    N   Y
               specified time for                     delayed from
               Documentation of project               scheduled date
               history record of delays and
               conflicts and its resolution
PMX03000 PMX   Development of system by           C   No. of days    N   Y
               specified date for improving           delayed from
               External customer satisfation          scheduled date
               index (CSI)




PMX03001 PMX   Development of questionaire        C   No. of days    N   Y
               with consultant                        delayed from
                                                      scheduled date

PMX03002 PMX   Identify list of customers to be   O   No. of days    N   Y
               covered and conductance of             delayed from
               survey by consultant                   scheduled date

PMX03003 PMX   Analysis of customer feedback C        No. of days    N   Y
               and development of action plan         delayed from
               for improvenment                       scheduled date

PMX03100 PMX   Development of system for          C   No. of days    N   Y
               improving Internal customer            delayed from
               satisfation index (CSI)                scheduled date




PMX03101 PMX   Development of questionaire        C   No. of days    N   Y
               with consultant                        delayed from
                                                      scheduled date

PMX03102 PMX   Conductance of survey by           O   No. of days    N   Y
               consultant                             delayed from
                                                      scheduled date

PMX03103 PMX   analysis of feedback and           C   No. of days    N   Y
               development of action plan for         delayed from
               improvenment                           scheduled date

PMX03200 PMX   Develop a system for               C   No. of days    N   Y
               registering/resolution of              delayed from
               customer complaints                    scheduled date
PMX03300 PMX   Develop a system for early        C   No. of days    N   Y
               contract closing                      delayed from
                                                     scheduled date

PMX03400 PMX   Reply to Govt. Audit queries/     O   % of Replies   Y   N
               Inspection report paras/ Action       within
               Taken Reports etc. furnished          prescribed
               within specified time (2 weeks)       norm


PMX03500 PMX   Reply/settlement of Internal      O   % of Replies   Y   N
               Audit paras within specified          within
               time (4 weeks)                        prescribed
                                                     norm


PMX03600 PMX   Timely inputs to unit/corporate   O   Time Index     Y   N
               finance for inter-unit re-
               conciliation of accounts
PMX03700 PMX   Timely inputs to unit/corporate   O   % Inputs       Y   N
               finance for                           furnished in
               BUDGET/FLASH/MIRs etc.                time

PMX03800 PMX   Finalisation of Functional        O   No. of days    Y   Y
               scorecard by specified date           delayed from
                                                     scheduled date

PMX03900 PMX   Increase in no. of active         O   Number         N   N
               Quality Circles in the deptt.
PMX04000 PMX   Achieving Business excellence     C   TQM Score      Y   N
               thru' TQM at Deptt. level

PMX04001 PMX   Preparation of action plan        O   No. of days    Y   Y
               based on Position report              delayed from
                                                     scheduled date

PMX04002 PMX   Implementation of Improvement C       Time Index     Y   N
               projects identified in the
               Position Report as per schedule

PMX04100 PMX   Development of Knowledge          C   No. of days    Y   Y
               management Portal                     delayed from
                                                     scheduled date

PMX04200 PMX   Contributing case studies    C        Number         N   N
               etc.for Knowledge Management
               Portal
PMX04300 PMX   Completion of KM Projects as C        Time Index     Y   N
               per schedule
PMX04400 PMX   Implementation of Special         C   No. of days    N   Y
               Improvement Projects taken            delayed from
               under IMPRESS as per                  scheduled date
               schedule (Registration No. &
               other details of project to be
               specified in the boxes provided
               against the KRA)
PMX04500 PMX   Implementation of Special         C   No. of days    N   Y
               Improvement Projects taken            delayed from
               under IMPRESS as per                  scheduled date
               schedule (Registration No. &
               other details of project to be
               specified in the boxes provided
               against the KRA)
PMX04600 PMX   Implementation of Special         C   No. of days    N   Y
               Improvement Projects taken            delayed from
               under IMPRESS as per                  scheduled date
               schedule (Registration No. &
               other details of project to be
               specified in the boxes provided
               against the KRA)
PMX04700 PMX   Implementation of Special         C   No. of days    N   Y
               Improvement Projects taken            delayed from
               under IMPRESS as per                  scheduled date
               schedule (Registration No. &
               other details of project to be
               specified in the boxes provided
               against the KRA)
PMX04800 PMX   Implementation of Special         C   No. of days    N   Y
               Improvement Projects taken            delayed from
               under IMPRESS as per                  scheduled date
               schedule (Registration No. &
               other details of project to be
               specified in the boxes provided
               against the KRA)
PMX04900 PMX   Implementation of Special         C   No. of days    N   Y
               Improvement Projects taken            delayed from
               under IMPRESS as per                  scheduled date
               schedule (Registration No. &
               other details of project to be
               specified in the boxes provided
               against the KRA)
PMX05000 PMX   Develop system for capturing      C   No. of days    N   Y
               total actual project cost in          delayed from
               specified time                        scheduled date
PMX05100 PMX   ISO coordination work in       O   Time Index       N   N
               projects deptt/assistance in
               audit




PMX05200 PMX   Organising customer training   O   % adherence      N   N
               programme as per contractual       to contractual
               obligation                         requirement
PMX05300 PMX   Accomplishment of targets of   C   Balanced         Y   N
               Unit/NC/Function/Department        Scorecard
               level Balance Score Card           Rating
                                                  (5/4/3/2/1)




PMX05400 PMX   ABSORPTION OF NEW        C         Time Index       Y   N
               TECHNOLOGY WITH
               RESPECT TO TURBO
               GENERATOR SUPPLIED FOR
               KUDANKULAM NUCLEAR
               POWER PROJECT - 2 X 1000
               MWe.- SUPPLIES BY RUSSIA




PMX05500 PMX   ABSORPTION OF NEW         C        Time Index       Y   N
               TECHNOLOGY WITH
               RESPECT TO KAIGA
               NUCLEAR PROJECT UNITS 3
               & 4 - SUPPLY BY M/S. OJSC
               TURBOATOM, UKRAINE.




PMX05600 PMX   Improvement in Employee        O   Score            Y
               Satisfaction Score
UNCTION KRA MASTER - 2006-07
       Universal   Suggested Weightage for   Source of Data     KRA Remarks   Taskforce Recommendations
        KRA      category                    for
         (Y/N)         A       B     C       Measurement
       N             H        X         X    As per agreed
                                             schedule and
                                             actual dates as
                                             per record to be
                                             maintained by
                                             appraisee
       N            X         H        X     As per agreed
                                             schedule and
                                             actual dates as
                                             per record to be
                                             maintained by
                                             appraisee
       N            X         H        X     As per agreed
                                             schedule and
                                             actual dates as
                                             per record to be
                                             maintained by
                                             appraisee
       N            H         X        X     As per agreed
                                             schedule and
                                             actual dates as
                                             per record to be
                                             maintained by
                                             appraisee
       N            X         H        X     As per agreed
                                             schedule and
                                             actual dates as
                                             per record to be
                                             maintained by
                                             appraisee
       N            X         H        X     As per agreed
                                             schedule and
                                             actual dates as
                                             per record to be
                                             maintained by
                                             appraisee
N   H   X   X   Record

                Criteria :
                fortnightly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   X   H   X   Record


N   X   H   X   Record




N   X   H   X   Record




N   X   H   X   As per record of
                receipt and
                forwarding note

                     Criteria:
                drawings to be
                forwarded to
                customer within
                48 hrs of receipt
                from concerned
                agency

N   X   H   X   As per record of
                receipt of
                exception report

                Criteria :
                comments/approv
                al within 10 days
                of receipt of
                exception report
                from concerned
                agency
N   L   X   X   Record

                Criteria :
                fortnightly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   X   L   X   Record


N   X   L   X   Record




N   H   X   X   Record

                 Criteria :
                fortnightly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   X   H   X   Record




N   X   H   X   Record




N   X   M   X   Record
N   H   X   X   Record

                  Criteria :
                fortnightly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   X   M   X   Record



N   X   H   X   Record




N   H   X   X   Record

                Criteria :
                fortnightly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   X   H   X   Record              To be
                                    renumber
                                    ed as
                                    PMX0070
                                    1



N   H   X   X   Record

                    Criteria :
                fortnightly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)
N   X   H   X   Record




N   X   H   X   Record




N   L   X   X   as per agreed
                date


N   X   L   X   as per agreed
                date

N   X   L   X   as per agreed
                date



N   M   X   X   Budget


N   X   M   X   Record

                 Criteria :
                monthly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   M   X   X   Budget


N   X   M   X   Record

                 Criteria :
                monthly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)
N   H   H   H   Approved Billing   Earlier E-MAP            Unit of
                Schedule           included above KRA.      Measure
                                   Hence this request for   ment to
                                   new KRA.                 be
                                                            changed
                                                            to "% age
                                                            achievem
                                                            ent-
                                                            actual/targ
                                                            et

N   H   H   H   Approved BBU       Above KRA was used Unit of
                                   in earlier eMaps   Measure
                                                      ment to
                                                      be
                                                      changed
                                                      to "% age
                                                      achievem
                                                      ent-
                                                      actual/targ
                                                      et

N   H   H   H   Approved Billing   Earlier Emap cycles      Unit of
                Schedule           included the above       Measure
                                   KRA. Hence this          ment to
                                   request for New KRA      be
                                                            changed
                                                            to "% age
                                                            achievem
                                                            ent-
                                                            actual/targ
                                                            et

N   M   X   X   Budget


N   X   M   X   as per agreed
                schedule

N   X   M   X   Record




N   X   L   X   as per agreed
                date
N   X   M   X   Record

                 Criteria :
                monthly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   M   X   X   Budget


N   X   M   X   Record



N   X   M   X   Record


N   X   M   X   Record

                 Criteria :
                monthly
                ecception reports
                to be generated
                by appraisee
                (with or without
                exceptions)

N   M   M   X   Sch.input date
                and Record of
                actual dates
N   M   X   X   Agreed sch date
                and record of
                actual
                datesRecord




N   X   M   X   Record
N   X   M   X   Record              To be
                                    renumber
                                    ed as
                                    PMX0150
                                    2.



N   M   X   X   Plan given by
                Marketing group

N   X   M   X   Prtocol signed
                with customer at
                site


N   X   M   X   Record




N   M   X   X   Record




N   X   M   X   Record              To be
                                    Renumber
                                    ed as
                                    PMX0170
                                    1.

N   X   M   X   Alarms raised to    To be
                be recorded         Renumber
                systematically by   ed as
                appraisee           PMX0170
                                    2.



N   X   M   X   Record              To be
                                    Renumber
                                    ed as
                                    PMX0170
                                    3.
N   X   L   X   Record               To be
                                     Renumber
                                     ed as
                                     PMX0170
                                     4.
N   X   L   X   Record               To be
                                     Renumber
                                     ed as
                                     PMX0170
                                     5.
N   L   L   X   Scheduled
                contractual date
                and Record for
                actual date
N   M   M   X   Agreed input
                schedule and
                Record for actual
                dates

N   M   X   X   Record of letters
                received from
                customer


N   X   M   X   Record




N   H   H   X   Record

                Criteria :
                Customer survey
                report
N   M   X   X   Record

                Criteria : Letters
                addressed to
                ED/GGM.

N   X   M   X   Record



N   M   X   X   Record
N   X   M   X   Record



N   X   M   X   Record



N   M   M   X   Record



N   M   M   X   Record



N   X   M   X   Record

N   X   M   X   Record




N   H   X   X   Record


N   M   X   X   Record



N   X   M   X   Record



N   X   H   X   Record



N   H   X   X   Record



N   X   M   X   Record

                       Criteria : at
                least one per
                person during
                the year
N   X   M   X   Record




N   H   X   X   Record

                  Criteria :CQA
                to appoint
                agency and
                questionnaire to
                be approved by
                D(HR)
N   M   X   X   Record



N   X   L   X   Record



N   X   M   X   Record



N   M   X   X   Record

                  Criteria :CQA
                to appoint
                agency and
                questionnaire to
                be approved by
                concerned
N   X   M   X   Record



N   X   L   X   Record



N   M   X   X   Record



N   M   M   X   Record
N   M   M   X   Record



Y   M   L   L   Record               Targets to be set as
                maintained by        follows: 100% cases-
                Audit deptt.         L5; 95-99% cases-
                                     L4;85-94% cases-L3;
                                     75-84% cases-
                                     L2;<75%cases-L1
Y   M   L   L   Record               Targets to be set as
                maintained by        follows: 100% cases-
                Audit deptt.         L5; 95-99% cases-
                                     L4;85-94% cases-L3;
                                     75-84% cases-
                                     L2;<75%cases-L1
Y   M   L   L   Record
                maintained by
                individual/ deptt.
Y   M   L   L   Record
                maintained by
                Unit/Corp.
                Finance deptt.
Y   H   M   L   Record
                maintained by
                Unit Head/Unit
                P&D
Y   M   X   X   Unit QA/QC

Y   H   X   X   Quality Deptt.


Y   X   M   X   Action plan
                document


Y   X   X   M   Project report



Y   L   M   H



Y   M   M   M


Y   X   M   H   Project report
N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report




N   H   H   H   Project report
N   M   M   M   As per                                   Since
                deptt.record                             coordinati
                                                         on work
                                                         will
                                                         involve
                                                         more
                                                         than 1
                                                         result
                                                         area, Unit
                                                         of
                                                         measure
                                                         ment has
                                                         to be
                                                         Time
                                                         Index.
N   M   M   M   Project report


N   H   H   X   Rating declared    This KRA will be
                at year end by     taken by Head of Unit
                Corporate / Unit   /Function /
                Management         Department , if
                                   covered under MAP,
                                   and can be assigned
                                   a weightage upto
                                   100%
N   H   H   H   Project schedule   -                     This         PSSR
                                                         project
                                                         specific.
                                                         Clarificatio
                                                         n to be
                                                         given by
                                                         PSSR as
                                                         to how
                                                         this will
                                                         be
                                                         measured
                                                         .
N   H   H   H   Schedule as        -                     This         PSSR
                agreed in action                         project
                plan                                     specific.
                                                         Clarificatio
                                                         n to be
                                                         given by
                                                         PSSR as
                                                         to how
                                                         this will
                                                         be
                                                         measured
                                                         .
Y   M   X   X   Survey Report
Recommendations
                                                VIGILANCE FUNCTION KRA MASTER - 2006-0
   KRA ID    Function           KRA Description            KRA       Unit of     Critical   Special Universal
                                                           Type    Measurement
                                                                                  KRA        KRA     KRA
                                                                                  (Y/N)      (Y/N)    (Y/N)
VGX00100    VGX         Percentage of complaints            O     %                Yes         N        N
                        processed within 1 month of its
                        receipt.
VGX00200    VGX         Percentage of investigations        O     %                Yes         N        N
                        completed within 6 months from
                        the date of registration.
VGX00300    VGX         Percentage of investigation         O     %                Yes         N        N
                        reports processed for FSA within
                        1 month of its receipt.
VGX00400    VGX         Percentage of enquiry reports       O     %                Yes         N        N
                        processed for SSA within 1
                        month of its receipt.
VGX00500    VGX         No. of Vigilance inspections /      O     Number           Yes         N        N
                        surprise checks completed vis-à-
                        vis annual plan.
VGX00600    VGX         Completion of System Study          C     Number           Yes         N        N
                        during the year vis-à-vis annual
                        plan
VGX00700    VGX         Number of training programmes       O     Number           Yes         N        N
                        conducted vis-à-vis annual plan.

VGX00800    VGX         Inspection of purchase orders /     C     Number           Yes         N        N
                        contracts as per the guidelines
                        suggested by CTE/CVC.

VGX00900    VGX         Identifying employees working in    O     Number           Yes         N        N
                        sensitive areas for period more
                        than 10 years and taking up with
                        the Unit Management (under
                        intimation to CVO) on a monthly
                        basis for their rotation.


VGX01000    VGX         No. of Vigilance Committee          O     Number           Yes         N        N
                        Meeting minutes sent to CVO
VGX01100    VGX         No. of Property Returns             O     Number           Yes         N        N
                        scrutinised
VGX01200    VGX         Timely submission of                O     Time Index       Yes         N        N
                        Monthly/Quarterly/Annual reports

VGX01300    VGX         Timely processing of vigilance      O     Time Index       Yes         N        N
                        clearance within specified time

VGX01400    VGX         Updation of Vigilance Home page     O     Number           Yes         N        N

VGX01500    VGX         Identifying material codes with     C     Number           Yes         N        N
                        less than 3 registered vendors
                        and taking up with the Unit
                        Management on a montlhy basis
                        for registration of additional
                        vendors.
VGX01600   VGX   Reply to Govt. Audit            O   %                Y   N   Y
                 queries/ Inspection report
                 paras/ Action Taken
                 Reports etc. furnished
                 within specified time (2
                 weeks)
VGX01700   VGX   Reply/settlement of             O   %                Y   N   Y
                 Internal Audit paras within
                 specified time (4 weeks)

VGX01800   VGX   Timely inputs to                O   Time Index       Y   N   Y
                 unit/corporate finance for
                 inter-unit re-conciliationof
                 accounts
VGX01900   VGX   Timely inputs to                O   Time Index       Y   N   Y
                 unit/corporate finance for
                 BUDGET/FLASH/MIRs
                 etc.
VGX02000   VGX   Finalisation of Functional      O   No. of days      Y   Y   Y
                 scorecard by specified              delayed from
                 date                                scheduled date

VGX02100   VGX   Improvement in Employee         O   Score            Y   N   Y
                 Satisfaction Score

VGX02200   VGX   Implementation of               O   Time Index       Y   N   Y
                 Improvement projects
                 identified in the Position
                 Report as per schedule
VGX02300   VGX   Increase in no. of active       O   Number of            N   Y
                 Quality Circles in the deptt.       new circles

VGX02400   VGX   Achieving Business              C   TQM Score        Y   N   Y
                 excellence thru' TQM at
                 Deptt. level
VGX02500   VGX   Preparation of action plan      O   No. of days      Y   Y   Y
                 based on Position report            delayed from
                                                     scheduled date

VGX02600   VGX   Implementation of               C   Time Index       Y   N   Y
                 Improvement projects
                 identified in the Position
                 Report as per schedule
VGX02700   VGX   Development of                  C   No. of days      Y   Y   Y
                 Knowledge management                delayed from
                 Portal                              scheduled date

VGX02800   VGX   Contributing case studies       C   Number               N   Y
                 etc.for Knowledge
                 Management Portal
VGX02900   VGX   Completion of KM Projects    C   Time Index       Y   N   Y
                 as per schedule
VGX03000   VGX   Implementation of Special    C   No. of days      N   Y   N
                 Improvement Projects             delayed from
                 taken under IMPRESS as           scheduled date
                 per schedule (Registration
                 No. & other details of
                 project to be specified in
                 the boxes provided
                 against the KRA)

VGX03100   VGX   Implementation of Special    C   No. of days      N   Y   N
                 Improvement Projects             delayed from
                 taken under IMPRESS as           scheduled date
                 per schedule (Registration
                 No. & other details of
                 project to be specified in
                 the boxes provided
                 against the KRA)

VGX03200   VGX   Implementation of Special    C   No. of days      N   Y   N
                 Improvement Projects             delayed from
                 taken under IMPRESS as           scheduled date
                 per schedule (Registration
                 No. & other details of
                 project to be specified in
                 the boxes provided
                 against the KRA)

VGX03300   VGX   Implementation of Special    C   No. of days      N   Y   N
                 Improvement Projects             delayed from
                 taken under IMPRESS as           scheduled date
                 per schedule (Registration
                 No. & other details of
                 project to be specified in
                 the boxes provided
                 against the KRA)

VGX03400   VGX   Implementation of Special    C   No. of days      N   Y   N
                 Improvement Projects             delayed from
                 taken under IMPRESS as           scheduled date
                 per schedule (Registration
                 No. & other details of
                 project to be specified in
                 the boxes provided
                 against the KRA)
VGX03500   VGX   Implementation of Special     C   No. of days          N       Y       N
                 Improvement Projects              delayed from
                 taken under IMPRESS as            scheduled date
                 per schedule (Registration
                 No. & other details of
                 project to be specified in
                 the boxes provided
                 against the KRA)

VGX03600   VGX   Accomplishment of targets C       Balanced         Y       N       N
                 of                                Scorecard
                 Unit/NC/Function/Departm          Rating
                 ent level Balance Score           (5/4/3/2/1)
                 Card
ASTER - 2006-07
        Suggested Weightage    Source of Data for    KRA Remarks
                                 Measurement
      for category
              A       B
        H       H       H     Complaint Register          -



        H       H       H     Case Register               -



        H       H       H     Case Register               -



        H       H       H     Case Register               -



        H       H       H     Annual Plan                 -



        M       M       M     Annual Plan                 -



        M       M       M     Annual Plan                 -



        H       H       H     Annual Plan                 -




        H       H       H     Monthly Performance         -
                              Report




        H       H       H     Annual Plan                 -

        M       M       M     Annual Plan                 -

        M       M       M     Annual Plan                 -



        L       L       L     Record maintained by        -
                              Department

        L       L       L     Annual Plan                 -

        H       H       H     Monthly Performance         -
                              Report
M   L   L   Record
            maintained by
            Audit deptt.



M   L   L   Record
            maintained by
            Audit deptt.

M   L   L   Record
            maintained by
            individual/ deptt.

M   L   L   Record
            maintained by
            Unit/Corp.
            Finance deptt.
H   M   L   Record
            maintained by
            Unit Head/Unit
            P&D
M   X   X   Survey Report


X   M   M   Project report



M   X   X   Unit QA/QC


H   X   X   Quality Deptt.


X   M   X   Action plan
            document


X   X   M   Project report



L   M   H



M   M   M
X   M   H   Project report

H   H   H   Project report




H   H   H   Project report




H   H   H   Project report




H   H   H   Project report




H   H   H   Project report
H   H   H   Project report




H   H   X   Rating declared at   This KRA will
            year end by          be taken by
            Corporate / Unit     Head of Unit
            Management           /Function /
                                 Department ,
                                 if covered
                                 under MAP,
                                 and can be
                                 assigned a
                                 weightage
                                 upto 100%
                                          PRODUCTIVITY / MS FUNCTION KRA MAST
KRA Id     Function           KRA Description              KRA       Unit of          Critical
                                                           Type    Measurement       KRA (Y/N)


MSX00100    MSX       Organising Theme based drives/        C     Nos. of               Y
                      Suggestors & IMPRESS                        programmes
                      Workshops/ Productivity
                      Competitions/ Award functions etc

MSX00200    MSX       Creation, implementation,             C     Nos. of               Y
                      operation and refinement of the             suggestions
                      on-line system for registration of          registered.
                      Suggestions
MSX00201    MSX       Monitoring the status of              O     Nos of reports        N
                      suggestions through periodic                issued
                      exception reports, generated as
                      per schedule.
MSX00202    MSX       Processing of Suggestions &           O     % awarded             Y
                      award payment within specified              within specified
                      Time.                                       time
MSX00300    MSX       Creation, implementation,             C     Nos. of projects      Y
                      operation and refinement of the             registered.
                      on-line system for registration of
                      Improvement Projects
MSX00301    MSX       Monitoring the status of              O     Nos of reports        N
                      Improvement Projects through                issued
                      periodic exception reports,
                      generated as per schedule.
MSX00302    MSX       Processing and evaluation of          O     % awarded             Y
                      Improvement projects & award                within specified
                      payment within specified Time.              time
MSX00303    MSX       Cost reduction thro projects          O     Total Savings as      Y
                      undertaken in Productivity Thrust           % of Budget
                      Areas viz. Value engineering/               value
                      Economic Buying/ material
                      Utilisation/ Energy Conservation/
                      Scrap Reduction/ War on
                      Wastage, etc.

MSX00400    MSX       Analysis & Feedback on                O     No. of days           Y
                      Productivity related performance            delayed from
                      parameters within specified time,           scheduled date
                      including timely trend reports.

MSX00500    MSX       Shortlisting/ Facilitating &          O     Targetted Nos.        Y
                      Submission of award entries for             of entries
                      Corporate/ State/ National level
                      awards viz. Excel/ VRP/ SV/
                      NPC/ INSSAN etc.
MSX00501   MSX   Scanning of opportunities and        O   Targetted Nos.       N
                 organising Targetted No. of              of proposals
                 Entries
MSX00502   MSX   Screening / Refinement and           O   Days before due      N
                 Submission of Entries                    date for
                                                          submission
MSX00600   MSX   Formulate/ Issue & implemention      C   No. of days          Y
                 of Productivity function related         delayed from
                 policy/ Guidelines viz. Award            scheduled date
                 Scheme for Improvement
                 Projects.
MSX00601   MSX   Development & Issue of               C   No. of days          N
                 productivity related policy              delayed from
                 guidelines                               scheduled date
MSX00602   MSX   Follow up Implementation of          O   % Area covered       N
                 productivity related policy
                 guidelines.
MSX00700   MSX   Processing of entries from           O   No. of days          Y
                 different units, for Excel awards,       delayed from
                 within specified period for              scheduled date
                 function in Nov
MSX00800   MSX   Awareness generation to imbibe       O   Nos of initiatives   Y
                 productivity culture amongst             planned
                 employees
MSX00801   MSX   Imparting specialised inputs         O   Mandays              Y
                 through training programmes/
                 inter unit exchange
MSX00802   MSX   Scanning best practices and          C   No. of case          Y
                 sharing case-studies.                    studies hosted
                                                          on the
                                                          Knowledge
                                                          sharing portal
MSX00900   MSX   Create a system for capturing the    C   No. of days          Y
                 savings from PIP's and                   delayed from
                 suggestions                              scheduled date
MSX01000   MSX   Preparing a compendium of            O   No. of days          Y
                 award winners                            delayed from
                                                          scheduled date
MSX01100   MSX   Maintaining a knowledge sharing      C   No. of days          Y
                 portal for Productivity issues           delayed from
                                                          scheduled date
MSX01200   MSX   Creating a web based system to       C   No. of days          Y
                 track the progress of productivity       delayed from
                 projects                                 scheduled date
MSX01300   MSX   Development of new systems/          C   No. of days          Y
                 Mgmt. Instruction within specified       delayed from
                 time.                                    scheduled date
MSX01400   MSX   System Modifications within          O   No. of days          Y
                 specified time                           delayed from
                                                          scheduled date
MSX01500   MSX   Form Design/ Improvement/            C   Number               Y
                 Simplification
MSX01600   MSX   Organise Pre-Audit*                  O   % closing of MI   N
                 preparedness review.                     related NCRs,
                                                          raised during
                                                          previous Audit.
MSX01601   MSX   Auditing targetted number of MIs     O   % achievement     N
                 by the systems' group                    of target
MSX01700   MSX   Evaluation of 'Works Contract'       O   No. of WC         Y
                 proposal based on norms &                proposals
                 Target within specfied time              evaluated.
MSX01701   MSX   Building & Updating database for     O   No. of days       N
                 evaluation                               delayed from
                                                          scheduled date
MSX01702   MSX   Proposal Scrutiny &                  O   No. of days       N
                 Recommendation                           delayed from
                                                          scheduled date
MSX01800   MSX   Recommendation for                   O   %                 Y
                 Redeployment of manpower to              recommendation
                 deficit area                             s met
MSX01900   MSX   Plan/ Conduct & Finalise studies     C   No. of days       N
                 for Review/ Development of               delayed from
                 Norms                                    scheduled date
MSX01901   MSX   Norms Development IE                 O   No. of days       N
                                                          delayed from
                                                          scheduled date
MSX01902   MSX   Revalidation of Time Standards       O   No. of days       N
                                                          delayed from
                                                          scheduled date
MSX02000   MSX   Savings through IE                   O   % achieved /      N
                 studies/scrutiny in areas viz            targeted
                 Indirect material/ Maintenance/
                 Spares/Tooling etc
MSX02100   MSX   Plan/ Conduct & Implement            C   No. of days       Y
                 Studies for Methods / Systems            delayed from
                 Improvement                              scheduled date
MSX02200   MSX   Post Investment Evaluation of        O   % evaluations     Y
                 Schemes / Major Capital Items            completed wrt
                 within specified time                    planned.
MSX02201   MSX   Facilitating Improvement in          O   % improvement     N
                 utilization of critical M/cs             achieved
MSX02300   MSX   Development/ Approval &              O   No. of days       Y
                 Implementation of Proposal for           delayed from
                 Relocation of Plant & M/cs /             scheduled date
                 office area.
MSX02301   MSX   Developing Alternative layouts       O   No. of days       N
                 Plant and M/c and office                 delayed from
                                                          scheduled date
MSX02302   MSX   Implementation of Approved           O   No. of days       N
                 Relocation Plan in specified time.       delayed from
                                                          scheduled date
MSX02400   MSX   Recommendation/ Approval for         O   No. of days       Y
                 disposal of Redundant Plant &            delayed from
                 M/cs                                     scheduled date
MSX02401   MSX   Identification of redundant            O   No. of days       N
                 facilities                                 delayed from
                                                            scheduled date
MSX02402   MSX   Formulation of proposals for           O   No. of days       N
                 approval of disposal of redundant          delayed from
                 facilities within specified time           scheduled date

MSX02403   MSX   Facilitating transfer/ disposal of     O   No. of days       N
                 surplus/ Condemned Plant & M/cs            delayed from
                                                            scheduled date
MSX02500   MSX   Completion of Special                  C   Time Index        N
                 Assignments as per request
MSX02600   MSX   Achievement of 'Unit Level'            O   Index/ Score      N
                 targets for major improvement
                 initiatives like '5S' Implementation

MSX02601   MSX   Facilitating Implemenation of 5-S-     O   100XNos. of       N
                 specific milestones                        areas covered /
                                                            Nos. planned
MSX02602   MSX   Audit & Computation of 5-S Index       O   Number            N
                 in areas covered.
MSX02700   MSX   Review of BIS standards ( and          O   No. of days       N
                 like documents ), as per specified         delayed from
                 time schedule                              scheduled date
MSX02800   MSX   Implementation of Productivity         O   No. of days       Y
                 Linked Incentive scheme /                  delayed from
                 Approval of proposal of Extended           scheduled date
                 hours
MSX02900   MSX   Reply to Govt. Audit queries,          O   %                 Y
                 Inspection report paras, Action
                 Taken Reports etc. furnished
                 within specified time (2 weeks)



MSX03000   MSX   Reply/settlement of Internal Audit     O   %                 Y
                 paras within specified time (4
                 weeks)




MSX03100   MSX   Timely inputs to unit/ corporate       O   Time Index        Y
                 finance for inter-unit re-
                 conciliation of accounts
MSX03200   MSX   Timely inputs to unit/ corporate       O   Time Index        Y
                 finance for BUDGET/ FLASH/
                 MIRs etc.
MSX03300   MSX   Finalisation of Functional             O   No. of days       Y
                 scorecard by specified date                delayed from
                                                            scheduled date
MSX03400   MSX   Improvement in Employee               O        Score       Y
                 Satisfaction Score

MSX03401   MSX   Implementation of Improvement         C   Time Index       Y
                 projects identified in the Position
                 Report as per schedule
MSX03500   MSX   Increase in no. of active Quality     O   Number of new    N
                 Circles in the deptt.                         circles
MSX03600   MSX   Achieving Business excellence         C     TQM Score      Y
                 thru' TQM at Deptt. level
MSX03601   MSX   Preparation of action plan based      O   No. of days      Y
                 on Position report                        delayed from
                                                           scheduled date
MSX03602   MSX   Implementation of Improvement         C   Time Index       Y
                 projects identified in the Position
                 Report as per schedule
MSX03700   MSX   Development of Knowledge              C   No. of days      Y
                 management Portal                         delayed from
                                                           scheduled date
MSX03800   MSX   Contributing case studies etc.for     C   Number           N
                 Knowledge Management Portal

MSX03900   MSX   Completion of KM Projects as          C   Time Index       Y
                 per schedule
MSX04000   MSX   Implementation of Special             C   No. of days      N
                 Improvement Projects taken                delayed from
                 under IMPRESS as per schedule             scheduled date
                 (Registration No. & other details
                 of project to be specified in the
                 boxes provided against the KRA)

MSX04100   MSX   Implementation of Special             C   No. of days      N
                 Improvement Projects taken                delayed from
                 under IMPRESS as per schedule             scheduled date
                 (Registration No. & other details
                 of project to be specified in the
                 boxes provided against the KRA)

MSX04200   MSX   Implementation of Special             C   No. of days      N
                 Improvement Projects taken                delayed from
                 under IMPRESS as per schedule             scheduled date
                 (Registration No. & other details
                 of project to be specified in the
                 boxes provided against the KRA)

MSX04300   MSX   Implementation of Special             C   No. of days      N
                 Improvement Projects taken                delayed from
                 under IMPRESS as per schedule             scheduled date
                 (Registration No. & other details
                 of project to be specified in the
                 boxes provided against the KRA)
MSX04400   MSX   Implementation of Special           C   No. of days          N
                 Improvement Projects taken              delayed from
                 under IMPRESS as per schedule           scheduled date
                 (Registration No. & other details
                 of project to be specified in the
                 boxes provided against the KRA)

MSX04500   MSX   Implementation of Special           C   No. of days          N
                 Improvement Projects taken              delayed from
                 under IMPRESS as per schedule           scheduled date
                 (Registration No. & other details
                 of project to be specified in the
                 boxes provided against the KRA)

MSX04600   MSX   Accomplishment of targets of        C   Balanced             Y
                 Unit/NC/Function/Department             Scorecard
                 level Balance Score Card                Rating (5/4/3/2/1)
NCTION KRA MASTER - 2006-07
       Special   Universal       Suggested       Source Of Data For      KRA Remarks
        KRA       KRA           Weightage for      Measurement
        (Y/N)      (Y/N)     category
                                       A
          N          N         H     H      H   Score Card




          N          N        M     M      H    Score Card            Manual registration,
                                                On-line system MIR    to be switched to on-
                                                                      line system.

          N          N        L     M      H    As per Plan
                                                Deptt records


          N          N        M     M      H    Deptt. Record /
                                                Mgmt. Instruction

          N          N        M     M      H    Score Card            IMPRES
                                                On-line system MIR


          Y          N        L     M      H    On-line system



          N          N        M     M      H    On-line system


          N          N        H     H      M    Score Card
                                                On-line system MIR




          Y          N        H     H      H    As per Plan
                                                Deptt records



          N          N        H     H      M    As per Plan
                                                Deptt records
N   N   L   M   H   Nomination Proposals


N   N   M   M   H   Deptt. Record


Y   N   H   H   M   As per Deptt plan




Y   N   M   H   M   As per implementation
                    plan

N   N   M   H   M   As per implementation
                    plan

Y   N   H   M   M   As per plan



N   N   H   H   M   As per Plan


N   N   H   H   M   As per Plan


N   N   H   H   M   As per Plan




Y   N   H   H   H   Certification by HOD    may be deleted in 07-
                                            08

Y   N   L   M   H   Departmental record


Y   N   H   H   H   On-line record


Y   N   H   H   H   Certification by HOD    may be deleted 07-
                                            08

Y   N   H   M   L   As per Plan


Y   N   M   H   H   Departmental record


N   N   M   H   H   System file
N   N   M   H   H   Audit report



N   N   M   H   H   As per plan

N   N   H   M   L   WC Proposals


Y   N   L   H   H   As per Plan


Y   N   H   H   M   As per Plan


N   N   M   H   H   Redeployment plan
                    Actual Posting

Y   N   H   H   M   As per Plan


Y   N   L   H   H   As per Plan


Y   N   M   H   M   As per Plan


N   N   H   H   M   Budget proposals
                    study Reports


Y   N   H   H   M   As per Plan


N   N   M   H   H   Depttal records


N   N   M   H   H   BSC & MIR 20.2

Y   N   H   M   H   Proposals



Y   N   M   M   H   Proposals


Y   N   M   H   H   Proposals


Y   N   H   H   M   As per Plan
Y   N   H   H   M   As per Plan


Y   N   M   M   H   Proposal records



Y   N   M   M   L   As per Plan


N   N   M   H   M   Reports

N   N   H   M   M   BSC/ Audit Document



N   N   M   H   H   Departmental plan


N   N   M   H   H   Audit sheets

Y   N   M   M   L   Departmental records


Y   N   M   H   L   Proposal records



N   Y   M   L   L   Record maintained by Targets to be set as
                        Audit deptt.     follows: 100% cases-
                                         L5; 95-99% cases-
                                         L4;85-94% cases-
                                         L3; 75-84% cases-
                                         L2;<75%cases-L1

N   Y   M   L   L   Record maintained by Targets to be set as
                        Audit deptt.     follows: 100% cases-
                                         L5; 95-99% cases-
                                         L4;85-94% cases-
                                         L3; 75-84% cases-
                                         L2;<75%cases-L1

N   Y   M   L   L   Record maintained by
                      individual/ deptt.

N   Y   M   L   L   Record maintained by
                     Unit/Corp. Finance
                            deptt.
Y   Y   H   M   L   Record maintained by
                    Unit Head/Unit P&D
N   Y   M   X   X      Survey Report       Questionnaire
                                           developed by CQA
                                           to be adopted .
N   Y   X   M   M      Project report


N   Y   M   X   X       Unit QA/QC

N   Y   H   X   X      Quality Deptt.

Y   Y   X   M   X   Action plan document


N   Y   X   X   M      Project report


Y   Y   L   M   H


N   Y   M   M   M     Case Document


N   Y   X   M   H      Project report

Y   Y   H   H   H      Project report




Y   Y   H   H   H      Project report




Y   Y   H   H   H      Project report




Y   Y   H   H   H      Project report
Y   Y   H   H   H       Project report




Y   Y   H   H   H       Project report




N   N   H   H   X   Rating declared at    This KRA will be
                    year end by Corporate taken by Head of
                    / Unit Management     Unit /Function /
                                          Department , if
                                          covered under MAP,
                                          and can be assigned
                                          a weightage upto
                                          100%
                                                                       QUALITY FUNCTION KRA MASTER
  KRA id   Function          KRA Description             KRA      Unit of   Critical Special
                                                         Type   Measurement KRA       KRA
                                                                             (Y/N)    (Y/N)

QAX00100     QAX      Timely disposition of Product       O     % Cleared as       Y    N
                      NCRs/ SDRs as per                         per norms
                      Department Plan/Procedure




QAX00200     QAX      First time clearance in             O     % requests         Y    N
                      Inspection/Testing by Third               cleared in first
                      Party Inspection Agency/                  time
                      Customer
QAX00300     QAX      Timely inspection/testing during    O     % Cleared as       Y    N
                      inprocess/ final stages of                per norms
                      Manufactured/ BoI's
QAX00400     QAX      Timely issue of Inspection/         O     % Cleared as       Y    N
                      Testing Reports for                       per norms
                      manufactured/ BoI's
QAX00500     QAX      Reduction in time taken to clear    C     % based on              N
                      inspection/ calibration/ testing          previous year
                      requisitions through
                      improvement in planning
                      process.
QAX00600     QAX      Improvement in time taken to        C     % based on              N
                      submit quality documentation/             previous year
                      Inspection reports/ Log sheets
                      etc.


QAX00700     QAX      Improvement in number of            C     % over                  N
                      stages for Self inspection                previous year
                      (checked by task performer)
QAX00701     QAX      Identification of new self          O     % as per plan           N
                      inspection stages to be
                      introduced.
QAX00702     QAX      Training & Qualification of task    C     % Eligible              N
                      performers of identified stages.          Task
                                                                Performers
                                                                trained
QAX00703     QAX      Development and                     C     Date                    N
                      implementation of training
                      and qualification modules for
                      task performers of identified
                      stages.
QAX00704     QAX      Pilot Implementation of self        O     % as per plan           N
                      inspection by qualified task
                      performer
QAX00705   QAX   Surveillance of self-inspection      O   % as per plan          N
                 stages as per plan
QAX00800   QAX   Coordination with Statutory          O   % Cleared as           N
                 /Customer agencies for                   per norms
                 necessary clearance as per
                 schedule
QAX00900   QAX   Review of Risk/ Hazard               C   % reviewed         Y   N
                 Analysis to establish safety             as per plan
                 standards during inspection
                 and testing
QAX01000   QAX   Compliance to safety                 O   % compliance       Y   N
                 standards during
                 inspection/testing
QAX01100   QAX   Planning/ organising/                O   Time Index         Y   N
                 monitoring timely inspection
                 of BOIs
QAX01200   QAX   Measuring instruments                O   % calibrated       Y   N
                 calibrated in time as per                within specified
                 department plan/procedure                time


QAX01300   QAX   Calibration of Non BHEL              O   % calibrated           N
                 instruments/ gauges within               within specified
                 specified time                           time
QAX01400   QAX   Interlab Testing/ Proficiency        C   z value/ En            N
                 Testing as per schedule                  Value
QAX01500   QAX   Procurement of equipment /           O   % as per plan          N
                 consumables
QAX01600   QAX   Development of systems to            C   No. of days            Y
                 assess uncertainty of                    delayed from
                 measurement during                       scheduled date
                 calibration and testing
QAX01700   QAX   Evaluation of uncertainty of         O   % of                   N
                 identified measurements/                 identified
                 calibration and testing                  measurements

QAX01800   QAX   Generation of external               O   Rs. Lakhs              N
                 business from
                 Lab/Testing/Caliberation
                 facilities
QAX01900   QAX   Timely disposition of SARs/          O   % Cleared as       Y   N
                 CARs/ SFRs/ SSARs as per                 per norms
                 Department Plan/Procedure



QAX02000   QAX   Product/Milestone/Process            O   % Agreed           Y   N
                 audit as per plan (Inter Unit/ In-       improvement
                 house/ Vendor/ Site/                     opportunities
                 Subcontractor etc.)                      to identified
QAX02100   QAX   Organising System audit               C   Timely closure   Y   N
                 (Intra/Inter Unit/Divn.) to bring         of System
                 out improvement at Unit/Divn.             NCRs ensuring
                 Levels                                    CA/PA



QAX02200   QAX   Participation in System audit as      O   % participated   Y   N
                 per plan                                  to plan

QAX02300   QAX   Improvement in number of              O   % over           Y   N
                 "Active" Quality Circles.                 previous year
QAX02400   QAX   Organising/ undertaking Quality       O   Time Index           N
                 Circle related activities including
                 QC Convention

QAX02500   QAX   Release of Quality                    O   % released as    Y   N
                 documentation (eg: Vendor list/           per plan
                 Type Test reports/ Procedures
                 QP/FQP etc.) with due
                 customer approval (if required)
                 within specified time.

QAX02600   QAX   Development of identified             C   No. of days          Y
                 quality systems and                       delayed from
                 documentation within specified            scheduled date
                 time as per plan
QAX02700   QAX   Development of System to              C   No. of days          Y
                 measure effectiveness of Third            delayed from
                 Party Inspection Agencies                 scheduled date

QAX02800   QAX   Achieving New Quality                 C   No. of days          Y
                 accreditations/ certificates and          delayed from
                 awards.                                   scheduled date

QAX02900   QAX   Development of New                    C   % completed          N
                 measurement techniques                    as per plan
                 including automation /
                 Testing procedures/
                 standards/ processes, as per
                 plan
QAX03000   QAX   Computerization of identified         C   Time Index           N
                 projects / Systems as per plan
QAX03001   QAX   Development of System                 C   No. of days          Y
                                                           delayed from
QAX03002   QAX   Pilot implementation of               C   scheduled date
                                                           No. of days          Y
                 computerisation                           delayed from
                                                           scheduled date
QAX03003   QAX   Institutionalisation of               C   No. of days          Y
                 computerised system as per                delayed from
                 plan                                      scheduled date

QAX03100   QAX   Development of System to              C   Time Index           N
                 measure Quality Index of
                 products/processes (Eg. QTM)

QAX03101   QAX   Study of Systems in practice at       C   No. of days          Y
                 other places as per plan                  delayed from
                                                           scheduled date

QAX03102   QAX   System Design and                     C   Time Index           N
                 development including
                 computerisation as per
                 milestones/plan
QAX03103   QAX   Pilot Implementation and              C   No. of days          Y
                 course correction of System               delayed from
                                                           scheduled date

QAX03104   QAX   Institutionalisation of the system    O   No. of days          Y
                 as per plan                               delayed from
                                                           scheduled date

QAX03105   QAX   Development of quality systems        C   % completed      Y   N
                 in line with ISO 9001                     as per plan
                 requirements as per plan
QAX03200   QAX   Development of Knowledge              C   No. of days      Y   Y
                 management Portal                         delayed from
                                                           scheduled date

QAX03300   QAX   Contributing case studies             C   Number               N
                 etc.for Knowledge Management
                 Portal
QAX03400   QAX   Completion of KM Projects as          C   Time Index       Y   N
                 per schedule
QAX03500   QAX   Timely disposition of (Quality        O   % as per norms   Y   N
                 function related attributes) of
                 Customer Complaints as per
                 Department Plan/Procedure
QAX03600   QAX   Investigation of Customer             O   % Issues             N
                 Complaints/ Customer related              resolved and
                 Quality Issues assigned to                remedial
                 individual/ individual as part of a       measures
                 team.                                     implemented
QAX03700   QAX   Improvement of Internal (Intra        C   %                    N
                 Unit/ Division) Customer                  Improvement
                 Perception score related to               in Internal
                 Quality Function                          Customer
                                                           Satisfaction
                                                           Score
QAX03701   QAX   Analysis of feedback of               O   No. of days          Y
                 Internal Customer Perception              delayed from
                 Survey (ICPS)                             scheduled date

QAX03702   QAX   Develop time-bound plans for          C   No. of days          Y
                 corrective/ preventive actions            delayed from
                                                           scheduled date

QAX03703   QAX   Implementation of action              O   % of planned         N
                 plans                                     actions
                                                           implemented
QAX03800   QAX   Quality function personnel            C   % trained to         N
                 (NDT/ Auditors etc) trained and           total planned
                 certified/ recertified as per plan.

QAX03900   QAX   Improvement in systems and            C   % based on       Y   N
                 processes to reduce product               previous year
                 nonconformances like MDRs,
                 SARs, CARs, SDRs & SSARs

QAX03901   QAX   Development of system for data        C   No. of days      Y   Y
                 capturing/ root cause analysis            delayed from
                 and identification of                     scheduled date
                 corrective/preventive actions
QAX03902   QAX   Data Compilation as per plan          O   No. of days      Y   Y
                                                           delayed from
                                                           scheduled date

QAX03903   QAX   Root Cause Analysis of                C   % NCRs           Y   N
                 nonconformities raised during             covered
                 identified period.
QAX03904   QAX   Develop time-bound plans for          C   % root causes    Y   N
                 corrective/ preventive actions            covered
                 covering identified Root Causes
                 of product NCRs
QAX03905   QAX   Monitor Implementation of             O   % of planned     Y   N
                 action plans to reduce                    actions
                 nonconformities                           implemented
QAX03906   QAX   Effectiveness of action plans to      O   % of repeat      Y   N
                 reduce product non-                       NCRs
                 conformances attributed to                attributed to
                 Quality Function.                         Quality
                                                           Function
QAX04000   QAX   Improvement in systems and            C   % based on       Y   N
                 processes to reduce Cost of               previous year
                 rework/ rejection
QAX04001   QAX   Development of system for data        C   No. of days      Y   Y
                 capturing of the cost of rework           delayed from
                 and rejection                             scheduled date
QAX04002   QAX   Develop time-bound plans for        C   No. of days       Y   Y
                 corrective/ preventive actions          delayed from
                 through Root Cause Analysis of          scheduled date
                 rework/rejection
QAX04003   QAX   Implementation of action plans      O   No. of days       Y   Y
                 to reduce cost of                       delayed from
                 rework/rejection                        scheduled date

QAX04100   QAX   Improvement in systems and          C   % reduction       Y   N
                 processes to reduce                     based on
                 customer complaints                     previous year
                 attributed to Quality Function

QAX04101   QAX   Data Compilation of Customer        O   No. of days       Y   Y
                 Complaints as per plan                  delayed from
                                                         scheduled date

QAX04102   QAX   Root Cause Analysis of              C   % Customer        Y   N
                 Customer Complaints                     complaints
                                                         covered




QAX04103   QAX   Develop time bound plan for         C   % root causes     Y   N
                 Corrective and Preventive               covered
                 actions covering identified root
                 causes.
QAX04104   QAX   Implementation of action plans      O   % of planned      Y   N
                 to reduce Quality function              actions
                 related Customer Complaints             implemented

QAX04200   QAX   Improvement in Quality Index        C   % based on QI         N
                 (QI) of identified processes of         at the
                 Quality function (QTM level).           beginning of
                                                         year after
                                                         including new
                                                         characteristics
QAX04201   QAX   Analysis of Quality Index data to   O   No. of days           Y
                 identify potential areas for            delayed from
                 improvement as per plan                 scheduled date

QAX04202   QAX   Develop time bound plan for         O   No. of days           Y
                 bringing improvement in                 delayed from
                 identified areas of Quality Index       scheduled date

QAX04203   QAX   Implementation of action plan       C   %                     N
                 for improving Quality Index             implemented
                                                         as per plan
QAX04300   QAX   Implementation of Special          C          %              Y
                 Improvement Projects taken              Implemented
                 under IMPRESS as per                     to identified
                 schedule (Registration No. &
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
QAX04400   QAX   Implementation of Special          C   No. of days           Y
                 Improvement Projects taken             delayed from
                 under IMPRESS as per                   scheduled date
                 schedule (Registration No. &
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
QAX04500   QAX   Implementation of Special          C   No. of days           Y
                 Improvement Projects taken             delayed from
                 under IMPRESS as per                   scheduled date
                 schedule (Registration No. &
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
QAX04600   QAX   Implementation of Special          C   No. of days           Y
                 Improvement Projects taken             delayed from
                 under IMPRESS as per                   scheduled date
                 schedule (Registration No. &
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
QAX04700   QAX   Implementation of Special          C   No. of days           Y
                 Improvement Projects taken             delayed from
                 under IMPRESS as per                   scheduled date
                 schedule (Registration No. &
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
QAX04800   QAX   Implementation of Special          C   No. of days           Y
                 Improvement Projects taken             delayed from
                 under IMPRESS as per                   scheduled date
                 schedule (Registration No. &
                 other details of project to be
                 specified in the boxes provided
                 against the KRA)
QAX04900   QAX   Process/Product improvements       C   Time Index
                 through SQC/Six Sigma
                 Projects (as indicated in action
                 plan)
QAX05000   QAX   Process/Product improvements       C   Time Index        Y
                 through FMEA/ QFD Projects
                 (as indicated in action plan)
QAX05100   QAX   Improvements through                C   Time Index        Y
                 implementation of 5S in Quality
                 function
QAX05200   QAX   Process/Product improvements        C   Number of
                 through Benchmarking projects           processes/
                                                         products
QAX05201   QAX   Collect and document best           C   No. of days           Y
                 practices                               delayed from
                                                         scheduled date

QAX05202   QAX   Gap analysis of identified          O   Time Index
                 processes w.r.t. best practices

QAX05203   QAX   Development of time-bound           C   Time Index
                 action plans for improvement
QAX05204   QAX   Implementation of action plans      O   % of planned
                                                         actions
                                                         implemented
QAX05300   QAX   Organising management               O   %issues           Y
                 reviews for review and                  implemented
                 resolution of issues                    to identified
QAX05400   QAX   Organising Annual TQ                C   % completed
                 assessment to bring out                 as per schedule
                 improvements at Units/
                 Divisions as per schedule
QAX05500   QAX   Achieving Business Excellence       C   TQ Score          Y
                 through improvement in Key
                 Business Processes

QAX05501   QAX   Preparation of Action plan          C   No. of days       Y   Y
                 based on TQ Feedback report             delayed from
                 and other initiatives                   scheduled date

QAX05502   QAX   Review and monitoring of action     O   % of planned      Y
                 plans                                   actions
                                                         implemented
QAX05503   QAX   Preparation of Position report      O   No. of days       Y   Y
                                                         delayed from
                                                         scheduled date

QAX05504   QAX   Dissemination of Position report    O   No. of days       Y   Y
                 and preparation for site visit as       delayed from
                 per schedule                            scheduled date

QAX05600   QAX   Development of modules for          C   No. of days           Y
                 bringing TQ Culture/ improving          delayed from
                 TQ Status                               scheduled date

QAX05700   QAX   Publication of                      O   No. of days           Y
                 journals/Technical reports/MIR s        delayed from
                                                         scheduled date
QAX05800   QAX   Number of Papers                   C   Number of
                 presented/published in                 Papers
                 National/International
                 Seminars/Journals
QAX05900   QAX   Enhancing maturity Level of        C   % Systems
                 Quality Systems                        improved
QAX05901   QAX   Identify critical systems          O   Number of
                 impacting on business results/         Systems
                 customer satisfaction
QAX05902   QAX   Gap analysis of identified         O   Time Index
                 critical systems through
                 review of adequacy and
                 compliance
QAX05903   QAX   Development of time-bound          C   Time Index
                 action plans for improvement

QAX05904   QAX   Implementation of action           O   % of planned
                 plans                                  actions
                                                        implemented
QAX06000   QAX   Vendor development/                O   % completed
                 assessment as per requests             as per schedule
QAX06100   QAX   Support to other                   O   % completed
                 departments/site on specialised        as per schedule
                 services (Eg: RLA/ Site support/
                 Testing/ IT/ Tenders etc) as per
                 schedule.

QAX06200   QAX   Uptime (Availability) of testing   O   % Availability    Y
                 equipment/ Instrument and
                 guages (including master
                 gauges)
QAX06300   QAX   Enhancement of capability of       C   % completed
                 identified measurement/                as per plan
                 testing/ calibration
                 facilities/processes
QAX06400   QAX   Outsourcing identified Services    O   No. of days           Y
                 (Example: Third Party                  delayed from
                 Inspection agencies/ Service           scheduled date
                 providers like Agency for
                 undertaking Customer
                 Satisfaction Survey etc.) as per
                 schedule
QAX06401   QAX   Preparation of tender              O   No. of days           Y
                 specification as per schedule          delayed from
                                                        scheduled date

QAX06402   QAX   Techno-commercial evaluation       O   No. of days           Y
                 of offers as per schedule              delayed from
                                                        scheduled date
QAX06500   QAX   Implementation of                   O   %                Y
                 CTQs/Special Contract                   Implemented
                 requirements                            to identified
QAX06600   QAX   Updation of                         O   % completed
                 database/Information (like              as per plan
                 PERT/ Intranet sites etc.) in
                 System
QAX06700   QAX   Identification/incorporation        O   No. of           Y
                 of CTQs/Special Contract                Exceptions
                 requirements in documents
                 like work instructions, check
                 lists, quality plans, purchase
                 documents etc.
QAX06800   QAX   Monitoring Performance of           O   Performance
                 Service Provider(Third Party            Index =
                 Inspection Agencies appointed           0.3(Time
                 by BHEL and other service               Index) +0.7
QAX06900   QAX   providers/ sub-contractors
                 Increase in no. of active Quality   C   (No.of of new
                                                         Number
                 Circles in the deptt.                   circles


QAX07000   QAX   Enhance Skill/Awareness on          C   Number           Y
                 Quality/BE initiatives
QAX07001   QAX   Identification of Needs             O   No. of days      Y   Y
                                                         delayed from
                                                         scheduled date

QAX07002   QAX   Development of Training             C   No. of days      Y   Y
                 Modules                                 delayed from
                                                         scheduled date

QAX07003   QAX   Organise training programmes        O   Number           Y

QAX07004   QAX   Facilitate Improvement              O   Number           Y
                 initiatives/activities
QAX07100   QAX   Reply to Govt. Audit queries/       O   %                Y   N
                 Inspection report paras/ Action
                 Taken Reports etc. furnished
                 within specified time (2 weeks)

QAX07200   QAX   Reply/settlement of Internal        O   %                Y   N
                 Audit paras within specified
                 time (4 weeks)
QAX07300   QAX   Timely inputs to unit/corporate     O   Time Index       Y   N
                 finance for inter-unit re-
                 conciliationof accounts
QAX07400   QAX   Timely inputs to unit/corporate     O   Time Index       Y   N
                 finance for
                 BUDGET/FLASH/MIRs etc.
QAX07500   QAX   Finalisation of Functional        O   No. of days          Y       Y
                 scorecard by specified date           delayed from
                                                       scheduled date

QAX07600   QAX   Improvement in Employee           O   Score                Y       N
                 Satisfaction Score
QAX07700   QAX   Implementation of Improvement     O   Time Index           Y       N
                 projects identified in the
                 Position Report as per schedule

QAX07800   QAX   Achieving Business excellence     C   TQM Score            Y       N
                 thru' TQM at Deptt. level

QAX07900   QAX   Preparation of action plan        O   No. of days          Y       Y
                 based on Position report              delayed from
                                                       scheduled date

QAX08000   QAX   Implementation of Improvement     C   Time Index           Y       N
                 projects identified in the
                 Position Report as per schedule

QAX08100   QAX   Accomplishment of targets of      C   Balanced         Y       N
                 Unit/NC/Function/Department           Scorecard
                 level Balance Score Card              Rating
                                                       (5/4/3/2/1)
UNCTION KRA MASTER - 2006-07
       Universal Suggested Weightage   Source of Data For                   KRA Remarks
        KRA      for category             Measurement
         (Y/N)             A       B
                              C
           N       X      L      L   MIR/ Computer           1. Department Plan/ Procedure to be
                                     generated Database      prepaared (if not available) reflecting period
                                                             of disposition.
                                                             2. NCRs for Mfg. Units/ Engg. Centres and
                                                             SDRs for Power Sector Regions.
                                                              3. Not applicable to Corporate Quality

          N       L      L      M     Reports of QC/Labs



          N       L      L      M     Process Sheets/        Department plan/ Procedure to be prepared
                                      Inspection requests    (if not available) reflecting period required
                                                             for undertaking inspection/ testing.
          N       L      L      M     Inspection Reports/    Department plan/ Procedure to be prepared
                                      Register               (if not available) reflecting period required
                                                             for issue of reports.
          N       L      L      M     Data log




          N       X      L      M     Data log




          N       M      M      M     Data log


          N       L      L      X     List of stages         Schedule to be prepared by the
                                                             department.

          N       X      M      M     Test Records



          N       M      H      H




          N       X      M      M     Pilot Implementation
                                      Records
N   X   L   L   Surveillance Report

N   X   L   M   Reports/ Feedback     Schedule to be prepared by the
                                      department.


N   X   M   H   Safety Reports



N   X   L   M   Safety Audits


N   H   H   H   Planning Schedule


N   X   L   M   Data log of labs      1. Department plan/ Procedure to be
                                      prepared (if not available) reflecting
                                      category-wise period required for
                                      undertaking calibration
                                      2. Not applicable to Corporate Quality
N   X   L   M   Requests received


N   M   M   M   Test Report           Target to be based on Z value or En Value
                                      as applicable
N   L   L   L   MIRs/Budget report    Schedule to be prepared by the
                                      department.
N   L   M   H   Lab Systems



N   L   M   H   Lab Reports



N   M   M   X   Lab Reports



N   X   L   L   MIR/ Computer         1. Department Plan/ Procedure to be
                generated Database    prepaared (if not available) reflecting period
                                      of disposition.
                                      2. SFRs/ SSARs and SARs wherever
                                      applicable for PS-Regions.                 3.
                                      Not applicable to Corporate Quality
N   M   M   M   Audit reports         Effectiveness of audit is measured by
                                      agreed improvements by the auditee.
                                      Targets could be for example like: 100%/
                                      90%/ 80%/ 70% etc.
N   M   M   X   Audit reports                1. It is the responsibility of auditor
                                             department for timely closure of system
                                             NCRs through follow-up with auditee
                                             departments.
                                             2. Standard time for closure of NCRs to be
                                             given in DPs (if not existing)
                                             2. Not applicable to Corporate Quality
N   M   M   M   Audit reports                Not applicable to Corporate Quality


N   M   M   H   Quality Circle data          Not applicable to Corporate Quality

N   L   L   M   Quality Circle Reports       Schedule to be prepared by the
                                             department.


N   X   L   L   Database/ MIRs               Schedule to be prepared by the
                                             department.




N   M   M   X   List of identified systems   Schedule to be prepared by the
                                             department.


N   H   H   X   List of identified systems   Applicable where isnpection activity is
                                             outsourced


N   M   M   X   Department Plan and          Schedule to be prepared by the
                accreditations               department.


N   L   M   H   Department Plan and          Schedule to be prepared by the
                Reports                      department.




N   L   M   M   MIR/Reports                  Schedule to be prepared by the department

N   X   M   X   Action plan & report

N   X   L   M   Validation report
N   L   X   X   List of areas planned



N   H   H   X   Project completion Report 1. Milestone Schedule to be prepared by
                                          the department.
                                          2. Not applicable to Corporate Quality

N   M   M   X   Study Report             Not applicable to Corporate Quality



N   X   M   M   Reports                  Not applicable to Corporate Quality



N   X   M   M   Implementation Records   Not applicable to Corporate Quality



N   X   L   L   System Documentation     Not applicable to Corporate Quality



N   H   H   X   Department Plan          All corporate functions


Y   L   M   H



Y   M   M   M


Y   X   M   H   Project report

    X   M   M   MIR/ Computer            1. Department Plan/ Procedure to be
                generated Database       prepaared (if not available) reflecting period
                                         of disposition.
                                         2. Not applicable to Corporate Quality
    H   H   X   Investigation Reports




    M   M   M   Internal Customer        Department to measure internal Customer
                Satisfaction Score       Satisfaction Score/ if not available.
X   M   M



M   M   H



M   M   H


X   L   L   Certification records        Planned to be prepared by department
                                         covering personnel to be trained.


M   M   X   Product NCRs                 1. Milestone schedule/ Plan to be prepared
                                         by the Department.       2. NCR for Mfg.
                                         Units/ Engg. Centres & SDR for PS
                                         Regions.
                                         3. Not applicable to Corporate Quality
M   M   X   List of identified systems   1. Applicable where system does not exist
                                         2. System to be computerised and
                                         preferably made online

X   X   L   Data Compilation             Not applicable to Corporate Quality
            records/ Computer
            generated records

M   M   X   Analysis report              1. NCR for Mfg. Units/ Engg. Centres &
                                         SDR for PS Regions. 2.Not applicable to
                                         Corporate Quality
M   M   X   Action Plan                  Not applicable to Corporate Quality



M   M   X   Status reports               1. NCR for Mfg. Units/ Engg. Centres &
                                         SDR for PS Regions.        2. Not
                                         applicable to Corporate Quality
M   M   X   NCR Data                     Not applicable to Corporate Quality




M   M   X   MIR on cost of               1. Milestone schedule/ Plan to be prepared
            Rework/Rejection             by the Department.
                                         2. Not applicable to Corporate Quality
M   M   X   List of identified systems   1. Applicable where system does not exist
                                         2. System to be computerised           3.
                                         System to be in line with Corporate System
M   M   X   Analysis report and action Not applicable to Corporate Quality
            plans


M   M   X   Status reports             Not applicable to Corporate Quality



H   H   X   Customer complaint         1. Milestone schedule/ Plan to be prepared
            MIRs/ computer             by the Department.
            generated data             2. Not applicable to Corporate Quality


X   X   L   Data Compilation           Not applicable to Corporate Quality
            records/ Computer
            generated records

M   M   X   Analysis report            Not applicable to Corporate Quality




M   M   X   Action Plan                Not applicable to Corporate Quality



M   M   X   Status reports             Not applicable to Corporate Quality



H   H   X   QTM records of computer




X   M   X   QTM records                Department Plan/ Procedure to be prepared
                                       (if not available) reflecting period required
                                       for analysis.

M   M   X   Analysis report            Schedule to be prepared by the
                                       department.


M   M   M   Status reports             Schedule to be prepared by the
                                       department.
H   H   H   Project report




H   H   H   Project report




H   H   H   Project report




H   H   H   Project report




H   H   H   Project report




H   H   H   Project report




H   H   H   MIRs



H   H   H   MIRs
L   M   H   MIRs


H   H   H   MIRs


L   L   L   MIRs



M   M   M   Review reports              Time Index based on identified processes


M   M   M   Action Plans

M   M   M   Action Plans


M   M   X   Review records              Not applicable to Corporate Quality


H   H   X   Assessment Schedule



H   H   H   Feedback Report             1. Department to prepare schedule of
                                        activities
                                        2. Not applicable to Corporate Quality

M   M   M   Feedback Report/ BSC/       Not applicable to Corporate Quality
            Unit plans


M   M   X   Status reports              Not applicable to Corporate Quality


X   H   H   Unit reports/ Highlights/   Not applicable to Corporate Quality
            MIR


M   M   X   Schedule                    Not applicable to Corporate Quality



H   H   H   TQ Status                   Facilitaion to other Units/Divns as assigned
                                        to the individual


M   M   M   Reports/ Feedback
M   M   M   Publications/MIR s



H   H   H   Audit/review reports

M   M   M   Review reports


M   M   M   Review reports             Time Index based on identified systems



M   M   M   Action Plans


M   M   M   Action Plans


X   L   L   Vendor Development/        Schedule to be obtained from indenting
            Assessment reports         department (if not provided)
L   M   M   MIR / Report               Schedule to be obtained from related
                                       deparment/ if not available




L   M   M   Data log of labs           Not applicable to Corporate Quality




H   H   H   MIRs



M   M   X   Contract                   Schedule to be prepared by the
                                       department.




X   M   M   Tender specification



X   L   L   Comparitive Statement of
            offers
    X   L   L   Inspection Reports/
                NCRs/ Feedback

    X   L   L   MIRs/Feedback               Schedule to be prepared by the
                                            department.


    X   L   L   Feedback                    CTQs wherever applicable.




    X   M   M   Reports of Service          For Third Party Inspection Agencies/ sub-
                Provider                    contractors appointed by BHEL -
                                            Performance Index = 0.3 (Time Index) + 0.7
                                            (No. of errors/ No. of opportunities).
Y   M   X   X   Unit QA/QC                  For other service providers Performance




N   H   H   X   MIR                         Schedule to be prepared by the department

N   M   M   M   Letters/Feedback/ Review



N   H   H   H   Training materials



N   L   L   L   Training schedule

N   H   H   H   MIR/Reports

Y   M   L   L   Record maintained by
                Audit deptt.



Y   M   L   L   Record maintained by
                Audit deptt.

Y   M   L   L   Record maintained by
                individual/ deptt.

Y   M   L   L   Record maintained by
                Unit/Corp. Finance deptt.
    Y   H   M   L   Record maintained by
                    Unit Head/Unit P&D


    Y   M   X   X   Survey Report

    Y   X   M   M   Project report



    Y   H   X   X   Quality Deptt.


    Y   X   M   X   Action plan document



    Y   X   X   M   Project report



N       H   H   X   Rating declared at year   This KRA will be taken by Head of Unit
                    end by Corporate / Unit   /Function / Department , if covered under
                    Management                MAP, and can be assigned a weightage
                                              upto 100%
GROUP                    Description




  1     Quality Control - Inspection, Testing
        (including BOIs)


  2     Calibration and Management of LABS


  3     Quality Assurance, Quality Audits/Reviews


  4     Certifications, New Systems, New
        Measurement techniques



  5     Enhancing customer satisfaction (Internal/
        External)




  6     Training


  7     Quality Improvement activities - Initiatives &
        Improvements to reduce NCRs, Rework,
        Rejection, Customer Complaints, SARs etc
  8     TQM, Quality Management activities



  9     Support to other functions
cription




ection, Testing



gement of LABS


uality Audits/Reviews


ystems, New
ques



satisfaction (Internal/




 activities - Initiatives &
uce NCRs, Rework,
Complaints, SARs etc
ement activities



tions
                                      HUMAN RESOURCES / ADMINISTRATION FUNCT
                                                                                         Critical
                                                              KRA                         KRA
KRA ID   Function   KRA Description                           TYPE   Unit of Measurement  (Y/N)
                    Design/ implementation and                       No. of days delayed
                    maintenance of IT enabled HRIS as                from scheduled date
HRX00100 HRX        per plan.                                   C                           Y
                    Timely allocation of interest subsidy            No. of days delayed
HRX00200 HRX        on housing/vehicle loan.                    O    from scheduled date    N
                    Reduction in subsidy of social
                    overheads. Eg. Canteen/ School etc               % reduction over last
HRX00300 HRX        against score card/Plan.                    O    year                       N
                    Reduction in subsidy by review of
                    existing canteen rates/ menu/                    % reduction / overall
HRX00301 HRX        preparation practices etc.                  O    cost                       N
                    Implementation of subsidy reduction              No. of days delayed
HRX00302 HRX        measures.                                   O    from scheduled date        N
                    Percentage of feedbacks on which                 %
                    initiatives taken to improve the
HRX00400 HRX        canteen services.                           O                               N
                                                                     No. of days delayed
                    Timely development of a system for               from scheduled date
HRX00500 HRX        evaluation of quality of raw materials.     C                               N
                    Implementation of intiatives to                  No. of days delayed
                    increase satisfaction level of                   from scheduled date
                    consumers of canteen as per
HRX00600 HRX        schedule.                                   C                               N
                    Number of decisions taken in                     % implemented in
                    Canteen Mgt. Committee                           time/ total decision
HRX00700 HRX        implemented within the timeframe.           O    taken                      N
                     % of disciplinary cases delayed w.r.t
HRX00800 HRX        to the target time.                         O    % delayed/ total           N
                    % of grievance cases settled within
HRX00900 HRX        the target time.                            O    % settled in time/ total   N
                    Working days lost due to
                    absenteeism as a % of total working              % days lost/ total
HRX01000 HRX        days as per plan.                           O    available days             Y
                    Identifying the chronic cases of                 No. of cases
                    absenteeism and root cause analysis              identified and RCA
HRX01001 HRX        of the same. (individualy)                  O    done                       Y
                    Remedial action like counselling and
                    institutional measures for the
                    attendance improvement of chronic                % improvement in
HRX01002 HRX        absenteeism cases.                          O    attendance                 Y
                    Maintenance of HRIS-updation of                  Time Index
HRX01100 HRX        data every month by specified date          O                               N
                    Timely completion of promotion cycle             No. of days delayed
HRX01200 HRX        as per plan                                 O    from scheduled date        N
               Monthly updation of employee data             Time Index
HRX01300 HRX   base as per schedule                      O                           N
               Timely resolution of issues referred to       % issues not
               HR (Time limit to be specified in             resolves within
HRX01400 HRX   action plan)                              O   specified time          N
               Ensuring timely delivery of HR                Time Index
HRX01500 HRX   Deliverables                              O                           N
               Finalising the case of review                 Time Index
               employees on attaining the age of
HRX01501 HRX   55/58 years.                              O                           N
                                                             % anomalies not
               Timely settlement of pay fixation/pay         settled within
HRX01502 HRX   anomaly issues within specified time      O   specified time          N
               Timely completion of P-Map cases              % cases not
               within specified time as announced            completed in the
HRX01503 HRX   by Corp. office                           O   specified time          N
               Timely administration/processing of
               RECHS- satisfaction level to be
HRX01600 HRX   judged by survey                          O   Satisfaction score      N
               Processing and settlement of
               terminal benefits within specified time       % cases not settled
HRX01700 HRX   of seperation.                            O   in the specified time   N


               Employee participation in excellence
               award scheme/suggestions/ PIP/QC/
HRX01800 HRX   improvement projects in HR function.      O   % of employees          N
               Number of PIP and improvement                 Number
HRX01801 HRX   projects undertaken in HR.                O                           N
               Number of active Quality Circles in           Number
HRX01802 HRX   HR.                                       O                           N

               No. of improvement projects /new              No. of projects
               initiatives/new systems implemented           planned and
HRX01900 HRX   on employee internal communication.       C   completed.              Y
               Formulation of system and action              No. of days delayed
               plan for meeting the communication            from scheduled date
HRX01901 HRX   gaps.                                     C                           Y
               Implementaion of action plan on               No. of days delayed
HRX01902 HRX   communication.                            C   from scheduled date     Y
                                                             No. of days delayed
               Timely arrangement of open                    from scheduled date
               forum/Mgt - Employee
HRX01903 HRX   Communication Meetings (MECOM)            O                           Y
               Percentage of issues raised in the            %
               Mgt Employee Communication
HRX01904 HRX   Meetings resolved.                        O                           Y
               HR practices such as Training/                No. of days delayed
               Recruitment etc bench marked and              from scheduled date
HRX02000 HRX   improved as per schedule.                 C                           N
               Cost saving in HR services w.r.t
               plan/target as per departmental score        Actual savings in Rs./
HRX02100 HRX   card.                                    O   target                   Y
               Fixing a target/ identifying and             No. of days delayed
               preparing action plan for cost saving        from scheduled date
               thru' wastage reduction/ economic
               buying/ rationalisation of services
HRX02101 HRX   etc.as per schedule                      O                            Y
               Implementation of action plan to meet        No. of days delayed
               target on cost saving through                from scheduled date
               wastage reduction/ economic buying/
               rationalisation of services etc.as per
HRX02102 HRX   schedule                                 O                            Y
                                                            No. of days delayed
               No. of services/contracts reviewed for       from scheduled date
               Rationalisation/ rating of vendors for
HRX02200 HRX   utilities/servicesas per schedule.       O                            Y
                                                            Index= No. works
                                                            with cost overrun/
               No. of works completed without cost          Total works * Cost
HRX02300 HRX   overruns as per target.                  O   overrun/ Budget cost     Y
                                                            No. of days delayed
               Finalisation of Functional scorecard         from scheduled date
HRX02400 HRX   by specified date                        O                            Y
                                                            No. of days delayed
               Completion of improvement and OD             from scheduled date
               projects/HR initiatives undertaken
               aligned to strategic plan/ balance
HRX02500 HRX   score card as per schedule.              C                            N
                                                            No. of days delayed
               Identification of improvement projects       from scheduled date
               aligned to strategic plan/ balance
HRX02501 HRX   score card as per schedule.              C                            N
               Preparation of action plan for               No. of days delayed
               implementation of identified                 from scheduled date
               improvement projects aligned to
               strategic plan/ balance score card as
HRX02502 HRX   per schedule.                            C                            N
               Implementation of action plan for            No. of days delayed
               identified improvement projects              from scheduled date
               aligned to strategic plan/ BSC as per
HRX02503 HRX   schedule.                                C                            N
                                                            No. of days delayed
               No. of new initiatives implemented as        from scheduled date
               per schedule to improve Organisation
               Work Culture and mile stones to be
               reached with in the year.(Few
HRX02600 HRX   aspects from the list to be selected)    C                            Y
               Identification as per schedule               No. of days delayed
               initiatives/ formulation of system and       from scheduled date
               action plan for improving the work
HRX02601 HRX   culture.                                 C                            Y
                 Implementation of action plan on              No. of days delayed
                 work culture improvement initiatives          from scheduled date
HRX02602 HRX     as per schedule.                          C                            Y
                                                               No. of days delayed
                 Conducting leadership effectiveness           from scheduled date
HRX02700   HRX   survey as per schedule                    O                            N
                                                               No. of days delayed
                 Design of questionnaire for                   from scheduled date
                 conducting Leadership Effectiveness
HRX02701 HRX     Survey as per schedule.                   O                            N
                 Administering survey questionnaire to         No. of days delayed
                 assess the Leadership Effectiveness           from scheduled date
                 Survey and analysis of data as
HRX02702 HRX     scheduled.                                O                            N
                 Implementation of action plan as per          No. of days delayed
                 schedule to improve the Leadership            from scheduled date
HRX02703 HRX     Effectiveness Survey.                     O                            N
                 Number of agrieved employees                  Number
HRX02800 HRX     counselled.                               O                            N
                 Development of centralised coding             No. of days delayed
                 and standardisation of works contract         from scheduled date
HRX02900 HRX     as per schedule.                          C                            N
                 % productive hours lost due to                % hours lost/ total
HRX03000 HRX     strikes/ lockouts and labor unrest.       O   hours                    N
                                                               Time Index

                 Holding structured meetings of
                 Unions/Associations with Head of
HRX03100 HRX     Unit/GM/AGM(HR) as per schedule           O                            N


                 Percentage of issues resolved out of
                 the ones agreed in various structured         % issues resolved/
HRX03200 HRX     meetings with unions/associations.        O   total issues discussed   N
                 Percentage of meetings of bi-partite          No. of days delayed
HRX03300 HRX     fora organised as per plan.               O   from scheduled date      N


                 Percentage of issues resolved out of
                 the ones agreed in the meetings of            % issues resolved/
HRX03400 HRX     bi-partite fora.                          O   total issues discussed   N
                 Timely and effective conduct of               No. of days delayed
HRX03500 HRX     elections.                                O   from scheduled date      N
                 Timely and effective conduct of               No. of days delayed
                 various sports/games events as per            from scheduled date
HRX03600 HRX     schedule.                                 O                            N

                 Reduction in number of contract
                 labour through various initiatives like
HRX03700 HRX     enhanced outsourcing/ VRS etc.            O   No's reduced             N
               Organising workshops with line
               managers on the various aspects and          Time frame / No. of
               issues on Contract Labour as                 days delayed from
HRX03701 HRX   scheduled.                               O   scheduled date          N
                                                            No. of days delayed
               Identifying the areas and action plan        from scheduled date
               for reducing the number of contract
HRX03702 HRX   labour jointly with line managers.       O                           N
               Implementation of action plan for            No. of days delayed
               reduction of contract labour as              from scheduled date
HRX03703 HRX   scheduled.                               O                           N
               No. of employees redeployed
               consequent upon outsourcing of
               services and non-core activities as
HRX03800 HRX   per plan.                                O   No's redeployed.        N
               Identification of activities to be           No. of days delayed
HRX03801 HRX   outsourced as per schedule.              O   from scheduled date     N
               Finalisation of methodology for              No. of days delayed
HRX03802 HRX   outsourcing by specified date.           C   from scheduled date     N
                                                            No. of days delayed
               Development of a system for                  from scheduled date
HRX03900 HRX   manpower planning by specified date      C                           Y
               Gathering input on present system by         No. of days delayed
HRX03901 HRX   specified date                           O   from scheduled date     Y
               Finalising the revised system by             No. of days delayed
HRX03902 HRX   specified date                           C   from scheduled date     Y
               Issue Guidelines for 'Core' & 'Non-          No. of days delayed
HRX03903 HRX   Core' activities by the Units            C   from scheduled date     N
               Identification of manpower                   No. of days delayed
               requirement at unit level and getting        from scheduled date
               the sanction to fill up the posts by
HRX04000 HRX   specified date.                          O                           Y
               Generation of data on category and           No. of days delayed
               skillwise manpower gap by specified          from scheduled date
HRX04001 HRX   date.                                    O                           Y
               Submission of proposal on
               manpower requirement to Corporate
               Office after proper analysis &               No. of clarifications
HRX04002 HRX   complete in all respects                 O   sought by Corp office   Y
                                                            No. of days delayed
                                                            from scheduled date

               Induction of manpower as per plan/
HRX04100 HRX   with in the specified time.              O                           N
                                                            No. of days delayed
               Preparation/review of norms/criteria         from scheduled date
               for various aspects of the recruitment
               process and sharing the same with
HRX04101 HRX   all concerned by specific date.          O                           N
               Notifying the vacancies/ getting the           No. of days delayed
               applications/ screening and                    from scheduled date
               shortlisting candidates for selection
HRX04102 HRX   by specific date.                          O                            N
               Organising the selection process for           No. of days delayed
HRX04103 HRX   positioning by specified date.             O   from scheduled date      N
               % of employees assessed for skill              %
HRX04200 HRX   inventory.                                 O                            Y
               Designing a system for collecting              No. of days delayed
               data for compiling skill inventory by          from scheduled date
HRX04201 HRX   specific date.                             C                            Y
               Implementing and maintaining the               No. of days delayed
               system developed for skill inventory           from scheduled date
HRX04202 HRX   by specific date.                          O                            Y


               No. of employees redeployed as a
HRX04300 HRX   part of HR optimisation as per plan.       O   No. redeployed           Y
               Induction of fixed tenure appointees           No. of days delayed
HRX04400 HRX   by specified date.                         O   from scheduled date      N
               No. of improvement projects
               implemented as per plan based on
               Township residents Satisfaction                No. implemented/
HRX04500 HRX   survey.                                    O   total                    Y
               Preparation and administering survey           No. of days delayed
               questionnaire to assess the                    from scheduled date
               satisfaction score of Township
HRX04501 HRX   residents as per schedule.                 C                            Y
                                                              No. of days delayed
               Identification of areas for                    from scheduled date
               improvement and action planning to
               improve the satisfaction score of
HRX04502 HRX   township residents as per schedule.        O                            Y
                                                              No. of days delayed
               Implementation of action plan to               from scheduled date
               improve the satisfaction score of
HRX04503 HRX   township residents as per schedule.        O                            Y
                                                              Number
               No. of projects undertaken and
               implemented on rain water harvesting
HRX04600 HRX   and energy conservation.                   O                            Y
               Increase in revenue through township           % increase over last
HRX04700 HRX   facilities.                                O   year                     N
               Review of norms for rent/lease rent            No. of days delayed
               for township facilities for outsiders by       from scheduled date
HRX04701 HRX   specified date.                            O                            N
               Increase in collection of rent from            % increase over last
HRX04702 HRX   non-BHEL residents.                        O   year                     N

               % of unauthorised occupants evicted            % evicted/ total to be
HRX04800 HRX   in township.                               O   evicted                  N
               No. of jhuggies/ unauthorized
HRX04900 HRX   construction removed/rehabilitated.        O   No.done/ No. planned    N

               Average cycle time from EO court               % reduction in Av.
HRX05000 HRX   order to execution/ compliance             O   Cycle time              N
               Plantation of trees/shrubs/lawns as            % of total plantation
HRX05100 HRX   per target.                                O   area covered            Y
               Number of social/national                      Number
               festivals/functions organised in
HRX05200 HRX   township/project sites.                    O                           N
               No. of Community Development                   Number
               initiaves like Medical Camps/ Blood
               donation/ upgrading of school
               facilities in neighbouring villages/
HRX05300 HRX   literacy programmes etc.                   O                           N
               No. of participant mandays on                  Number
               programs on official language
               implementation including Hindi on
HRX05400 HRX   Computers.                                 O                           N
               Number of seminars conducted on                Number
HRX05500 HRX   official language act for PSUs.            O                           N
               Number of participants in Hindi                Number
HRX05600 HRX   competition .                              O                           N
                                                              %
               Percentage compliance of Sec 3(3)/
               Rule 5/6 & 11of Official Languages
HRX05700 HRX   Act/ 1963 and Rules 1976.                  O                           N
               Percentage increase in Hindi                   %
HRX05800 HRX   Correspondence                             O                           N
               Percentage compliance of the                   %
               assurance(s) given to various
               inspection agencies of Rajbhasha
HRX05900 HRX   including Parliament Committees.           O                           N
               Publication of annual souvenoir on             No. of days delayed
HRX06000 HRX   Rajbhasha as per schedule                  O   from scheduled date     N
               Timely updation of roster on Hindi             No. of days delayed
HRX06100 HRX   knowledge                                  O   from scheduled date     N
               No. of Training man days per                   Trg. Mandays/
HRX06200 HRX   employee per year                          O   employee                Y
               Revisiting the system for training             No. of days delayed
               need identification at all levels by           from scheduled date
HRX06201 HRX   specific date.                             O                           Y
               Designing and organising training              No. of days delayed
               programmes as per the identified               from scheduled date
HRX06202 HRX   training needs by specific date.           O                           Y
               No. of persons trained in Technical            Number
               Skills including multi-skill training as
HRX06300 HRX   per plan.                                  O                           Y
               Revisiting the present system of               No. of days delayed
               multiskilling by specific date to              from scheduled date
HRX06301 HRX   enhance its effectiveness.                 C                           Y
               Implementation of the revised multi          No. of days delayed
               skill training programme by specific         from scheduled date
HRX06302 HRX   date.                                    C                          Y
               % completion of training programs as         %
               identified in MAP for executives and
               other employees as per present
HRX06400 HRX   system in units.                         O                          Y
               Designing training programmes as             No. of days delayed
               per the identified training needs by         from scheduled date
HRX06401 HRX   specific date.                           O                          Y
               Organising training programmes as            Time Index
               per the identified training needs as
HRX06402 HRX   per schedule.                            O                          Y
                                                            No. of days delayed
               Planning and Preparation of Annual           from scheduled date
               Training Programme Calendar by
HRX06403 HRX   specified date                           O                          N
               New training programs developed &            Time Index
               implemented in the year as per
HRX06500 HRX   schedule.                                O                          N
               Improvement in the performance of
               Trade Apprentices with reference to
               the average marks scored by them in
HRX06600 HRX   the National Trade Test.                 O   Av. Marks              N
               No. of joint training programmes with
               customers/suppliers/institutes as per        No. & Training
HRX06700 HRX   plan.                                    O   Effectiveness index    Y
               Identifiy the partners for conducting        No. of days delayed
               joint training programmes and                from scheduled date
               designing the programme by specific
HRX06701 HRX   date.                                    O                          Y
                                                            Time Index
               Organising joint training programmes
               with customers/suppliers/institutes as
HRX06702 HRX   per schedule.                            O                          Y
               Devpt.and implementation of new              No. of days delayed
               training module for promotee                 from scheduled date
               supervisors/Executives by specific
HRX06800 HRX   date.                                    C                          Y
               No. of awards won in National and            Number
               Regional Level competitions by
HRX06900 HRX   Apprentices.                             O                          N
               Production completion with
               reference to the budget. (For HRDC
HRX07000 HRX   workshop)                                O   Rs./Tonnage            N
               Increase in revenue through
               HRDC/HRDI programmes for non-                % increase over last
HRX07100 HRX   BHEL participants.                       O   year                   N
               Number of programmes planned &               Number
               conducted for other organisations at
HRX07101 HRX   their place.                             O                          N
               Revenue through consultancy in the
HRX07102 HRX   area of expertise.                        O   Rs.                    N
                                                             No. of days delayed
               Development of a system for                   from scheduled date
               competency mapping/ as per
HRX07200 HRX   schedule.                                 C                          Y
               Finalisation of approach for                  No. of days delayed
               competency mapping by specified               from scheduled date
HRX07201 HRX   date.                                     C                          Y
               Piloting of competency mapping                No. of days delayed
               system at one major unit as per               from scheduled date
HRX07202 HRX   schedule.                                 C                          Y
               Deployment of the competency                  No. of days delayed
               mapping system across the                     from scheduled date
               organisation to E6 and above levels
HRX07203 HRX   by specific date.                         C                          Y
               Timely implementation of ET training          No. of days delayed
HRX07300 HRX   mudules as per schedule.                  O   from scheduled date    N
               Setting up of Question Papers,                Time Index
               Evaluation of Answer Sheets and
               Evaluation of Project Reports
               submitted by Engineer/ Executive
HRX07301 HRX   Trainees                                  O                          N
               Number of projects useful for BHEL            Number
               identified and completed through In-
HRX07400 HRX   plant trainees/Vocational trainees        O                          N
               Percentage inprovement in feedback
               ratings by the participants of training
HRX07500 HRX   programmes                                O   Feedback rating        N
               Procurement and issue of Gift items/          Time Index
               uniform cloth/ shoes and other items
HRX07600 HRX   by specific date.                         O                          Y
               No. of Workers Education                      Number
HRX07700 HRX   Programmes organised as plan.             O                          N
               Announcement regarding various                No. of days delayed
               awards like Swasth Karmachari/                from scheduled date
HRX07800 HRX   Excel etc as per schedule.                O                          N

               Ensuring compliance to various                No. of non
HRX07900 HRX   statutory provisions                      O   compliances reported   N
               Redesign of MAP system for next               No. of days delayed
HRX08000 HRX   cycle as per schedule                     C   from scheduled date    N
                                                             No. of days delayed
               Compilation & analysis of feedback            from scheduled date
HRX08001 HRX   for redesign of MAP as per schedule       O                          N
               Review & redesign specific module(s)          No. of days delayed
               as per requirement by specified date.         from scheduled date
               Module to be mentioned in action
HRX08002 HRX   plan box.                                 C                          N
                                                            No. of days delayed
               Communication & training of MAP co-          from scheduled date
               ordinators for implementing modified
HRX08100 HRX   system at units by specified date        C                           N
               Updation of MAP database - all
               changes to be incorporated within 30         % cases updated
HRX08200 HRX   days of event                            O   within specified time   Y
               Review & re-design of KRA Masters            No. of days delayed
               & incorporating changes in the               from scheduled date
HRX08300 HRX   system by specified date                 O                           N
               Organising & conducting Roll-out             No. of days delayed
               workshops at unit level for MAP              from scheduled date
HRX08400 HRX   changes as per schedule                  O                           Y
               Implementing design changes for              No. of days delayed
               current year MAP cycle as per                from scheduled date
HRX08500 HRX   schedule                                 O                           N

               Responding to queries on HELP                % queries responded
HRX08600 HRX   DESK within specified time               O   within specified time   N
               Finalising of Corporate/ unit level          No. of days delayed
               Balanced Score Cards by specified            from scheduled date
HRX08700 HRX   date                                     O                           N
               Evaluation of unit level Scorecards by       Time Index
HRX08800 HRX   specified date                           O                           N
                                                            Time Index
               Compilation & submission of various
               SC/ST/OBC/PH/Ex-Sevicemen etc.
HRX08900 HRX   Returns as per schedule                  O                           Y
               % of grievances related to SC/ST             %
               remaining unresolved at the end of
               the year including ones received
HRX09000 HRX   during the current year                  O                           Y

               % of VIP references replied within
HRX09100 HRX   specified time.                          O   % replied               Y
                                                            Number
               No. of improvement initiatives
HRX09200 HRX   implemented based on EPS results.        C                           Y
               Design of questionnaire for                  No. of days delayed
               conducting employee perception               from scheduled date
HRX09201 HRX   survey by specified date.                C                           Y
                                                            No. of days delayed
               Administering survey questionnaire to        from scheduled date
               assess the Employee perception and
HRX09202 HRX   analysis of data as per schedule.        O                           Y
               Identification of areas for                  No. of days delayed
               improvement and action planning to           from scheduled date
               improve the EPS score by specific
HRX09203 HRX   date.                                    O                           Y
               Implementation of action plan to             No. of days delayed
               improve the EPS score by specific            from scheduled date
HRX09204 HRX   date.                                    C                           Y
               Improvement in the employee
               satisfaction score on HR deliverables
               measured through internal customer
HRX09300 HRX   perception survey.                           O   ICPS Score            Y
               Preparation and administering by                 No. of days delayed
               specific date survey questionnaire to            from scheduled date
               assess the satisfaction score on HR
HRX09301 HRX   deliverables.                                C                         Y
                                                                No. of days delayed
               Identification of areas for                      from scheduled date
               improvement and action planning to
               improve the satisfaction score on HR
HRX09302 HRX   deliverables by specified date.              O                         Y
               Implementation of action plan to                 No. of days delayed
               improve the satisfaction score on HR             from scheduled date
HRX09303 HRX   deliverables by specific date.               C                         Y
                                                                Time Index
               No. of 5S projects identified and
               deployed as per plan in HR
HRX09400 HRX   department as per schedule.                  O                         Y


               Operating availability of fire safety
HRX09500 HRX   equipments.                                  O   O.A. Factor           N

               Cost savings through rationalization
HRX09600 HRX   of security personnel.                       O   Rs.                   N
               Designing & implementing new                     Number
               initiatives to safe guard Company
HRX09700 HRX   Properties by specified date.                C                         N
                                                                No. of days delayed
               Identification of initiatives/ formulation       from scheduled date
               of system and action plan for
HRX09701 HRX   protecting company properties.               C                         N
               Implementaion of action plan by                  No. of days delayed
               specific date for protecting company             from scheduled date
HRX09702 HRX   properties.                                  C                         N
               Reply to Govt. Audit queries/                    %
               Inspection report paras/ Action Taken
               Reports etc. furnished within
HRX09800 HRX   specified time (2 weeks)                     O                         Y
                                                                %
               Reply/settlement of Internal Audit
HRX09900 HRX   paras within specified time (4 weeks)        O                         Y
               Timely inputs to unit/corporate                  Time Index
               finance for inter-unit re-conciliationof
HRX10000 HRX   accounts                                     O                         Y
               Timely inputs to unit/corporate                  Time Index
               finance for BUDGET/FLASH/MIRs
HRX10100 HRX   etc.                                         O                         Y
               Improvement in Employee
HRX10200 HRX   Satisfaction Score                        O   Score                   Y
               Implementation of Improvement                 Time Index
               projects identified in the Position
HRX10201 HRX   Report as per schedule                    C                           Y
               Increase in no. of active Quality
HRX10300 HRX   Circles in the deptt.                     O   Number of new circles   N
               Achieving Business excellence thru'
HRX10400 HRX   TQM at Deptt. level                       C   TQM Score               Y
               Preparation of action plan based on           No. of days delayed
HRX10401 HRX   Position report                           O   from scheduled date     Y
               Implementation of Improvement                 Time Index
               projects identified in the Position
HRX10402 HRX   Report as per schedule                    C                           Y
               Writing & getting the approval of the         No. of days delayed
               relevant chapters of enablers / results       from scheduled date
               of TQM position report for the unit
HRX10403 HRX   within specified date.                    O                           Y
               Development of Knowledge                      No. of days delayed
HRX10500 HRX   management Portal                         C   from scheduled date     Y
               Contributing case studies etc.for             Number
HRX10600 HRX   Knowledge Management Portal               C                           N
               Completion of KM Projects as per              Time Index
HRX10700 HRX   schedule                                  C                           Y
               Implementation of Special                     No. of days delayed
               Improvement Projects taken under              from scheduled date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the boxes
HRX10800 HRX   provided against the KRA)                 C                           N
               Implementation of Special                     No. of days delayed
               Improvement Projects taken under              from scheduled date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the boxes
HRX10900 HRX   provided against the KRA)                 C                           N
               Implementation of Special                     No. of days delayed
               Improvement Projects taken under              from scheduled date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the boxes
HRX11000 HRX   provided against the KRA)                 C                           N
               Implementation of Special                     No. of days delayed
               Improvement Projects taken under              from scheduled date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the boxes
HRX11100 HRX   provided against the KRA)                 C                           N
               Implementation of Special                      No. of days delayed
               Improvement Projects taken under               from scheduled date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the boxes
HRX11200 HRX   provided against the KRA)                  C                         N
               Implementation of Special                      No. of days delayed
               Improvement Projects taken under               from scheduled date
               IMPRESS as per schedule
               (Registration No. & other details of
               project to be specified in the boxes
HRX11300 HRX   provided against the KRA)                  C                         N

               No. of Professional articles & papers
HRX11400 HRX   contributed in media/ conferences.         C   No. of articles       N
               No. of abstracts made after reading            Number
               books / journals / articles in the area
               of resopnsibility / job being performed
               for improving and updating
HRX11500 HRX   knowledge / skills                         C                         Y
               Number of initiatives pertaining to            Number
HRX11600 HRX   WIPS                                       O                         N
               Finalising system for evaluation of            No. of days delayed
               training effectiveness by specified            from scheduled date
HRX11700 HRX   date                                       C                         Y
                                                              No. of days delayed
               Review and finalisation of                     from scheduled date
HRX11800 HRX   Normalisation design as per schedule       O                         N
               Review and revision of specific HR             No. of days delayed
               systems to align with business                 from scheduled date
               requirements eg. Manpower
               planning/ recruitment/ etc (to be
               mentioned in action plan box)/ by
HRX11900 HRX   specific date.                             C                         Y
                                                              No. of days delayed
               Preparation of revised policy/ scheme          from scheduled date
               (details to be given in action plan) for
HRX11901 HRX   approval by specific date                  C                         N
               Isuue of detailed guidelines for               No. of days delayed
               implementation of revised scheme               from scheduled date
               (details to be given in action plan) by
HRX11902 HRX   specific date                              C                         N
               Adminstration and implementation of            Time Index
HRX12000 HRX   MAP as per schedule                        O                         Y
               Budget proposals/ Allocation and
HRX12100 HRX   Judicious spending                         O   Number of documents   Y
               Acquisition of various                         Number
               documents:modern methods to
               enable faster availability of the
               documents. Collection building
HRX12200 HRX   activity                                   O                         Y
                                                              Number
HRX12201 HRX   Acquisition of Books                       O                         Y
                                                              Number
HRX12202 HRX   Acquisition of Periodicals                 O                         Y
               Acquisition of Standards/ Patents/             Number
HRX12203 HRX   Reports/ Photocopies etc.                  O                         Y
                                                              Number
HRX12300 HRX   Technical processing of documents          O                         Y
HRX12301 HRX   Classification and Cataloguing             O   Number                Y

               Online catalogue (OPAC). Provision
               and maintenance for sharing within
HRX12302 HRX   the Unit/Outside units                     O   Percentage of work    N
               Modernisation and Automation of
HRX12400 HRX   library/information services               C   Number/percentage     Y
               Automation of library house keeping
HRX12401 HRX   operations                                 C   Percentage of work    N

HRX12402 HRX   Automation of circulation system           C   Number of documents   N
               Online catalogue. Conversion of
HRX12403 HRX   card catalogue                             C   Percentage of work    N

               Maintenance/administration/upkeep
HRX12500 HRX   of various library/information operation   O   Number of documents   Y


HRX12600 HRX   Maintenance of systems                     O   Number of systems     Y
               Stock verification and auditing of             No. of days delayed
HRX12601 HRX   library collection as per schedule         O   from scheduled date   N

               Interaction with other units of BHEL           Number of queries
HRX12700 HRX   for information resource sharing           O   attended              N
               Interlibrary lending of                        Number
               documents(manual/electronic
HRX12701 HRX   methods                                    O                         N
               Acquisition of databases at central            Number
HRX12702 HRX   location for online resource sharing       O                         N

HRX12703 HRX   Administration of LAN/VPN services         O   Timely updation       N
               Harnessing Internet Sites for                  Number
               exploring new avenues in literature
               sources. E-governance and e-
HRX12800 HRX   delivery                                   C                         N
               Methods of e-delivery of                       Number
HRX12801 HRX   documents(procurement)                     O                         N
               Downloading of free documents(e-               Number
HRX12802 HRX   journals)                                  O                         N
               Automated methods in dissemination
HRX12803 HRX   of information                             C   Timely updation       N
               Current awareness services:library             Number
               bulletin/ information brochures on
HRX12804 HRX   new services                               O                         N
               Planning and development of digital          No. of days delayed
HRX12900 HRX   library as per schedule                  C   from scheduled date     N
               Digitisation of existing resources as        No. of days delayed
HRX12901 HRX   per schedule                             O   from scheduled date     N
               Acquisition of e-books as per                No. of days delayed
HRX12902 HRX   schedule                                 O   from scheduled date     N
               Replacing print versions with e-             No. of days delayed
HRX12903 HRX   versions of journals as per schedule     O   from scheduled date     N
               Training and education of users in e-
HRX12904 HRX   versions                                 O   Number of programs      N
               % Improvement in internal customer           %
HRX12905 HRX   satisfaction score                       O                           Y
                                                            Number of pages
                                                            converted into soft
                                                            copy vis-à-vis target
HRX13000 HRX   Computerisation of documents             O   in a year               Y
                                                            Number of pages
               Completion of translation of technical       translated vis-à-vis
HRX13100 HRX   documents                                O   target in a year        Y
               Formatting/ Proof Reading and                Number of pages
               preparing final version of translation       formatted vis-à-vis
HRX13200 HRX   for despatch                             O   target in a year        Y
                                                            Number of pages
               Editing of translation job done by           edited vis-à-vis
HRX13300 HRX   others                                   O   target in a year        Y
               Collection of subject specific
               terminology from day to day
               translations and development of
               subject specific glossary to do any          Number of words
HRX13400 HRX   future jobs more efficiently             C   compiled                N
               Creation of database for Translation         No. of days delayed
HRX13500 HRX   jobs as per schedule                     C   from scheduled date     Y
               Database Maintenance and Data                No. of days delayed
HRX13600 HRX   Entry as per schedule                    O   from scheduled date     Y
               Identification of OCR software/ test         No. of days delayed
               use and installation on server for use       from scheduled date
               by various departments/Labs and
HRX13700 HRX   initial guidance as per schedule         C                           Y



               Accomplishment of targets of
               Unit/NC/Function/Department level            Balanced Scorecard
HRX13800 HRX   Balance Score Card                       C   Rating (5/4/3/2/1)      Y
                                                            No. of days delayed
               Development of an on-line system by          from scheduled date
               specified date for RECHS Data
HRX13900 HRX   Management                               C                           N
                                                             No. of days delayed
               Classification of activities as 'Core'&       from scheduled date
               'non-core' in accordance with Corp.
               guidelines within specified days of
HRX14000 HRX   receipt of guidelines                     O                         N
               Issue of Guidelines relating to               No. of days delayed
               benefits payable for the suspension           from scheduled date
               period treated as on duty on
HRX14100 HRX   reinstatement.                            O                         N
               Finalisation of stakeholder Grievance         No. of days delayed
HRX14200 HRX   Redressal system.                         C   from scheduled date   Y
               Reduction in time in review and               No. of days delayed
               updation of BHEL CDA Rules in                 from scheduled date
               accordance with instructions of
               Central Vigilance Commission and
HRX14300 HRX   Department of Public Enterprises          O                         N
               Completion of all milestone for               Time Index
               finalization of an approach paper on
HRX14400 HRX   career planning in BHEL                   C                         Y
               To identify, collate and document             No. of days delayed
               literature from various studies,              from scheduled date
               reports, journal paper, magazine
HRX14401 HRX   articles, and library collection.         O                         N
               To interact with various organization         No. of days delayed
               and get details of the contemporary           from scheduled date
               career planning practices in those
HRX14402 HRX   organizations.                            O                         N
               Compilation of inputs and draft               No. of days delayed
               approach paper for approval by                from scheduled date
HRX14403 HRX   specified date.                           O                         N
               Preparing a career planning scheme            Time Index
HRX14500 HRX   for implementation                        C                         Y
               Preparing career paths of different           No. of days delayed
HRX14501 HRX   functions                                 C   from scheduled date   Y
                                                             No. of days delayed
               Compilation of inputs and draft report        from scheduled date
HRX14502 HRX   for implementation by specified date.     C                         Y
               Running Normalisation after carrying          No. of days delayed
               out design changes, if required, and          from scheduled date
               posting results on e-MAP as per
HRX14600 HRX   schedule                                  O                         Y
               Timely sanitisation of data on all the        No. of days delayed
               decentralised servers and merging             from scheduled date
HRX14601 HRX   on the central server                     O                         Y
               Conducting Test run and verifying             No. of days delayed
               results by specified date before the          from scheduled date
HRX14602 HRX   final run                                 O                         Y
                                                             No. of days delayed
               Analysis of output of final run and           from scheduled date
               setting right abberations thru manual
               over ride and posting of final results
HRX14603 HRX   on e-MAP by specified date                O                         Y
               Timely processing of Community
               Development Initiatve proposals
               received from Units for approval of
               budget & Processing of
               donations/financial assistance and
               grants to various bodies within the           % cases processed
HRX14700 HRX   specified time.                           O   within specified time   N
               Preparing a scheme for competency             No. of days delayed
               enhancement of HR personnel by                from scheduled date
HRX14800 HRX   specified date                            C                           Y
                                                             No. of days delayed
               Review of Personnel Manual by                 from scheduled date
               specified date to weed out redundant
               rules and create a system for regular
HRX14900 HRX   updation of the print and soft versions   C                           N
               Formulate strategy for classroom-             No. of days delayed
               cum-distance learning - develop CBT           from scheduled date
HRX15000 HRX   module                                    C                           N
               Timely processing of Imports Ocean
               freight/air freight/air agencies bills
               involving huge amounts (involving
               crores of value - audit resulting in
               savings in lacs of rupees viz..
               classification , currency exchange
HRX15100 HRX   rates etc..)                              O   Saving in Rupees        N
               Appointment of implementation                 No. of days delayed
               partner by specified date for HRMS            from scheduled date
               including finalization of RFPs and
HRX15200 HRX   deliverables.                             C                           N
               Finalization of tender document for           No. of days delayed
               identification of implementation              from scheduled date
HRX15201 HRX   partner for ERP-HR                        O                           N
               Evaluation of tender & Selection of           No. of days delayed
HRX15202 HRX   Implementation partner for ERP-HR         O   from scheduled date     N
               Processing of representation
               received by CMD/Director during their
               visits to Units & putting up                  % recommendations
               recommendation within 15 days of              put up within
HRX15300 HRX   each Quarter.                             O   specified time          Y
               Clearance of model contract proposal          Time Index
               received from Units within specified
HRX15400 HRX   time                                      O                           N
               Facilitation and implementation of the        % of trg.progs.
               system of assessing effectiveness of          covered by new
HRX15500 HRX   trg. progs.                               O   system                  Y
               Creation of FAQ related to employee
HRX15600 HRX   benefits                                  C   Date                    N

               Planning of activities related to house
HRX15700 HRX   keeping for the changing needs.           O   Number of activities    N
               Management of small assets and                %
HRX15800 HRX   furniture within the budget               O                           N
               Processing of proposals under BHEL
HRX15900 HRX   Land Use Policy                         O   No of days.              N
               Employees transportation
HRX16000 HRX   arrangement                             O   Timely organised         N
               Management of central mailing,
HRX16100 HRX   speed post and courier services         O   % completion on time     N
               Timely ensuring the setting of              Time Index
               Question papers, evaluation of
               Answer Sheets of Examination of
HRX16200 HRX   Apprentices / ETs.                      O                            N
               System for introducing Knowledge /          Time Index
               Experiences sharing and
               Presentations forum for PASAA
HRX16300 HRX   Trade Apprentices.                      C                            N
               Study and preparation of eMaterial          Nos. of slides / pages
HRX16400 HRX   for training programmes.                C   of Material.             N
                                                           Time Index
               Timely preparation and submission of
               results of AITT examination to RDAT
HRX16500 HRX   Kanpur.                                 O                            N

               Facilitating and Guiding Syndicate
HRX16600 HRX   Presentations in training programmes    C   Nos. of presentations    N
               Pre-processes conductance for               Time Index
               startup of On-the-job training of
HRX16700 HRX   Apprentices.                            O                            N
               NOs. OF CUSTOMER / SPECIAL                  Number
               TRAINING PROGRAMMES
HRX16800 HRX   DESIGNED AND ORGANIZED                  C                            N
               MAINTENANCE OF ISO / HSE
HRX16900 HRX   SYSTEMS                                 O   Nos. of NCRs             N
               Nos. of faculty sessions delivered in
HRX17000 HRX   training programmes.                    O   Nos. of Sessions.        N
                                                           Time Index
               INFRASTRUCTURE
HRX17100 HRX   UPGRADATION AS PER PLAN                 C                            N
                                                           No. of days delayed
               Submission of Forms to Provident            from scheduled date
               Fund organisation to obtain National
HRX17200 HRX   Social security Number to employees     O                            N
STRATION FUNCTION KRA MASTER - 2006-07
      Special   Universal Suggested Weightage for
       KRA       KRA      category                  Source of Data for
       (Y/N)      (Y/N)        A      B      C      Measurement            KRA Remarks

                                                    Status report on the
         Y         N         X       M       M      project.               IT Initiatives

         Y         N         X       M        H     Reports                Subsidies

                                                    MIR/ Monthly subsidy
         N         N        M        X        X     payments.            HOD


         N         N        M        M        X                            CANTEEN

         Y         N         X       M       M                             OTHERS

                                                    Feedback register &
         N         N        M        M        H     report                 CANTEEN


         Y         N         X       M       M      Report                 CANTEEN



         Y         N         X       H        H     Report                 CANTEEN


         N         N        M        H        H     Report                 CANTEEN
                                                    Report from Section
         N         N         X       M       M      head.                  ESTB.
                                                    Report from Section
         N         N         X       M       M      head.                  ESTB.


         N         N         X       M       M      MIR on attendance.     ESTB.


         N         N         X       M       M                             ESTB.



         N         N         X       X       M                             ESTB.

         N         N         X       M        H                            ESTB.

         Y         N         L       M        H                            ESTB.
N   N   X   L   M                         ESTB.


N   N   L   M   H                         ESTB.

N   N   L   M   M                         ESTB.


N   N   L   L   M                         ESTB.


N   N   L   L   M                         ESTB.


N   N   L   L   M                         ESTB.
                    Questionnaire to be
                    administered to
N   N   X   M   H   retired employees     FINAL SETTLEMENT


N   N   X   M   H   Report                FINAL SETTLEMENT




N   N   M   X   X   MIR                   HOD

N   N   X   M   M                         HOD

N   N   X   X   M                         HOD


                    Report by the section
N   N   M   X   X   head.                 HOD


Y   N   M   H   X                         HOD

Y   N   X   M   H                         HOD



Y   N   M   M   M   Report                HOD


N   N   M   M   M   Report                HOD

                    Report by the Section
Y   N   H   M   L   I/C                   HOD
                    MIR/Reports from
N   N   H   H   X   Finance.                HOD




Y   N   H   H   X                           HOD




Y   N   M   M   H                           HOD


                    Report by Section
Y   N   H   M   X   head.                   HOD

                    Report from Finance
                    on estimated cost
N   N   M   H   H   and actual.         HOD
                    Record maintained
                    by Unit Head/Unit
Y   Y   H   M   L   P&D                 HOD


                    Balance Score Card/
                    report by the section
Y   N   H   X   X   head.                   HOD



Y   N   H   M   X                           HOD




Y   N   X   M   M                           HOD



Y   N   X   M   M                           HOD




                    Concerned
Y   N   H   X   X   Section/HR head         HOD



Y   N   H   M   X                           HOD
Y   N   X   M   M                         HOD


Y   N   L   M   H



Y   N   X   M   H   Report                HOD



Y   N   X   M   H   Report                HOD


Y   N   M   M   M   Report                HOD

N   N   X   M   M   Report                HOD


Y   N   M   H   M   Report                HOD

N   N   M   H   H   MIR on man days lost. IR
                    Report of each
                    meeting duly signed
                    by Unit HR head to
                    be prepared for
N   N   M   M   M   reference             IR
                    Report of each
                    meeting duly signed
                    by Unit HR head to
                    be prepared for
N   N   M   M   M   reference             IR

Y   N   X   M   M   MIR                   IR
                    Report of each
                    meeting duly signed
                    by Unit HR head to
                    be prepared for
N   N   X   M   M   reference             IR

Y   N   L   M   M   Status report         IR


Y   N   X   H   H   Status report         SPORTS


                    MIR on contract
N   N   M   X   X   labour.               CONT. LAB
N   N   M   M   X                           CONT. LAB



Y   N   M   H   X                           CONT. LAB


Y   N   X   X   M                           CONT. LAB

                    Office orders issued/
                    MIR on HR & report
N   N   M   X   X   by assessee.            MPP & RECTT

Y   N   M   M   X                           MPP & RECTT

Y   N   M   M   X                           MPP & RECTT

                    Report from Section
Y   N   H   M   X   head.                   MPP & RECTT

Y   N   X   M   X                           MPP & RECTT

Y   N   X   M   X                           MPP & RECTT

Y   N   H   M   M   Guidelines issued       -



Y   N   M   X   X   Mile stone chart        MPP & RECTT


Y   N   X   H   X                           MPP & RECTT



N   N   X   H   X                           MPP & RECTT
                    Approval for
                    induction/ joining of
                    incumbent/ Report
                    from the Section
Y   N   H   X   X   Head.                   MPP & RECTT




Y   N   H   M   X                           MPP & RECTT
Y   N   X   M   H                           MPP & RECTT

Y   N   X   M   H                           MPP & RECTT
                    Report by Section
N   N   H   X   X   head.                   MPP & RECTT


Y   N   H   X   X                           MPP & RECTT


Y   N   X   H   H                           MPP & RECTT

                    Office orders issued/
                    MIR on HR & report
N   N   M   X   X   by assessee.            MPP & RECTT

Y   N   X   M   M   Status report           MPP & RECTT


                    Report by Section
N   N   M   M   X   head.                   TOWNSHIP



Y   N   X   M   M                           TOWNSHIP




Y   N   M   H   X                           TOWNSHIP



Y   N   X   X   M                           TOWNSHIP

                    Report by Sectio
                    head on the
N   N   M   M   X   milestones achieved. TOWNSHIP

N   N   M   X   X   Finance                 TOWNSHIP


Y   N   M   X   X                           TOWNSHIP

N   N   X   M   M                           TOWNSHIP

                    MIR on unauthorised
N   N   X   M   H   occupants.              TOWNSHIP
N   N   M   M   H   MIR on evictions.       TOWNSHIP
                    Report on date of
                    order and date of
N   N   X   M   H   implementation.         TOWNSHIP
                    Report by Section
N   N   X   L   M   head                    TOWNSHIP


N   N   X   M   M   Report                  TOWNSHIP




N   N   M   M   H   Status report           TOWNSHIP


                    Report on number
N   N   X   M   H   participants.           RAJBHASHA
                    Report on number
N   N   X   M   H   participants.           RAJBHASHA
                    Report on number
N   N   X   M   M   participants.           RAJBHASHA



N   N   M   M   M   Qtrly Progress report   RAJBHASHA

N   N   M   M   M   Qtrly Progress report   RAJBHASHA



N   N   M   M   M   Report                  RAJBHASHA

Y   N   M   M   M   Report                  RAJBHASHA

Y   N   M   M   M   MIR                     RAJBHASHA

N   N   M   X   X   MIR on training.        TRAINING


Y   N   H   H   X                           TRAINING


Y   N   M   H   H                           TRAINING


N   N   H   X   X   MIR                     TRAINING


Y   N   H   H   X                           TRAINING
Y   N   X   X   M                         TRAINING
                    MIR on no. of trg.
                    Programmes
                    identified and
N   N   M   M   X   completed.            TRAINING


Y   N   M   M   X                         TRAINING


N   N   X   M   M                         TRAINING

                    Date of Issue of
                    Annual Training
Y   N   M   M   L   Programme Calendar -

                    Report by Section
N   N   H   M   X   head.                 TRAINING


                    Result decalred by
N   N   X   M   H   RDAT.                 TRAINING

                    Report by Section
N   N   H   X   X   head and Score card. TRAINING



Y   N   H   M   X                         TRAINING



N   N   X   M   M                         TRAINING


                    Report on the mile
Y   N   M   X   X   stones achieved.      TRAINING
                    Results declared by
                    the concerned
N   N   X   M   H   agencies.             TRAINING


N   N   M   H   H   MIR                   TRAINING

                    Finance/Report by
N   N   M   X   X   section I/C           TRAINING


N   N   M   M   X                         TRAINING
N   N   M   M   X                         TRAINING
                    Report on the
                    developed system
                    and status as per
Y   N   H   X   X   mile stone.           TRAINING


Y   N   H   X   X                         TRAINING


Y   N   H   M   X                         TRAINING



Y   N   H   M   X                         TRAINING

Y   N   X   M   H   Report                TRAINING



                    No. of days taken
N   N   L   M   M   from request received -


N   N   L   M   H   Report                TRAINING


N   N   M   M   M   Report                TRAINING

                    Report from Section
N   N   M   M   M   head.                 WELFARE

N   N   X   M   M   Report                WELFARE


Y   N   M   M   M   Report                WELFARE


N   N   H   H   H   Report                WELFARE

Y   N   H   M   L   Feed back report      OTHERS


Y   N   H   H   M                         OTHERS



Y   N   H   H   M                         OTHERS
Y   N   H   H   H   Feedback Report     OTHERS


N   N   X   M   H   Dept. records       OTHERS


Y   N   H   H   H                       OTHERS


Y   N   M   H   M                       OTHERS


Y   N   M   H   H                       OTHERS


N   N   X   L   M                       OTHERS


Y   N   H   H   X                       OTHERS

N   N   H   H   X                       OTHERS



N   N   X   M   H   Dept. records       OTHERS



N   N   H   H   M   Dept. Records          OTHERS
                    Dept. record to be
                    maintained for receipt
N   N   H   H   M   & despatch             OTHERS


N   N   M   X   X   MIR                 OTHERS


Y   N   M   X   X                       OTHERS



Y   N   X   M   H                       OTHERS



Y   N   M   H   X                       OTHERS


Y   N   X   M   H                       OTHERS
                    Internal customer
N   N   M   X   X   perception survey.        OTHERS



Y   N   X   H   M                             OTHERS




Y   N   M   H   X                             OTHERS


Y   N   X   X   H                             OTHERS
                    Audit committee as
                    per system
                    developed by
N   N   L   M   M   Haridwar.                 OTHERS

                    Report on number of
                    equipments installed
N   N   X   X   H   and their availability.   OTHERS

                    MIR on Security man
N   N   M   M   X   power strength.     OTHERS

                    Report from Section
N   N   M   X   X   head.                     OTHERS



Y   N   M   M   X                             OTHERS


Y   N   X   M   M                             OTHERS


                    Record maintained
N   Y   M   L   L   by Audit deptt.           OTHERS

                    Record maintained
N   Y   M   L   L   by Audit deptt.           OTHERS

                    Record maintained
N   Y   M   L   L   by individual/ deptt. OTHERS
                    Record maintained
                    by Unit/Corp. Finance
N   Y   M   L   L   deptt.                OTHERS
N   Y   M   X   X   Survey Report           OTHERS


N   Y   X   M   M   Project report          OTHERS

N   Y   M   X   X   Unit QA/QC              OTHERS

N   Y   H   X   X   Quality Deptt.          OTHERS

Y   Y   X   M   X   Action plan document OTHERS


N   Y   X   X   M   Project report          OTHERS

                    Date of finalisation of
                    Application document
Y   N   L   M   M   (position report)       -

Y   Y   L   M   H                           OTHERS

N   Y   M   M   M                           OTHERS

N   Y   X   M   H   Project report          OTHERS




Y   N   H   H   H   Project report          OTHERS




Y   N   H   H   H   Project report          OTHERS




Y   N   H   H   H   Project report          OTHERS




Y   N   H   H   H   Project report          OTHERS
Y   N   H   H   H   Project report        OTHERS




Y   N   H   H   H   Project report        OTHERS


N   N   M   M   M   Publications          OTHERS




N   N   M   M   M   Records               OTHERS

N   N   X   M   M   Report                OTHERS


Y   N   H   M   M                         TRAINING


Y   N   H   H   L                         OTHERS




Y   N   H   H   M                         OTHERS



Y   N   H   H   M                         OTHERS



Y   N   H   H   M                         OTHERS

N   N   L   M   H                         OTHERS
                    Acquisition
N   N   H   L   L   Records/Budget file   LIBRARY



                    Acquisition/accession
N   N   L   M   H   records               LIBRARY
                    Acquisition/accession
N   N   L   M   H   records                 LIBRARY
                    Acquisition/accession
N   N   L   M   H   records                 LIBRARY
                    Acquisition/accession
N   N   L   M   H   records                 LIBRARY
                    Accession
N   N   L   L   M   Register/Catalogue      LIBRARY
N   N   L   L   M   Catalogue/Shelf list    LIBRARY



N   N   H   M   M   Database                LIBRARY

N   N   H   L   L   Database                LIBRARY

N   N   X   L   M   Database                LIBRARY

N   N   X   L   H   Database                LIBRARY

N   N   X   M   M   Database                LIBRARY
                    Service
                    records/users
N   N   H   L   L   feedback                LIBRARY
                    Service
                    records/users
N   N   L   L   L   feedback                LIBRARY

Y   N   L   L   L   Audit records           LIBRARY
                    Requests from
                    units/services
N   N   M   L   L   rendered                LIBRARY


N   N   X   L   L   TIC records             LIBRARY

N   N   M   L   L   TIC records             LIBRARY

N   N   H   L   L   Log files               LIBRARY



N   N   M   M   M   TIC Records             LIBRARY

N   N   H   M   M   TIC Records             LIBRARY

N   N   L   M   H   TIC Records             LIBRARY

N   N   M   L   L   LAN/VPN log files       LIBRARY


N   N   H   M   M   TIC Homepage            LIBRARY
Y   N   M   L   L   TIC Records/Report    LIBRARY

Y   N   M   M   M   TIC Records/Report    LIBRARY

Y   N   M   L   L   TIC Records/report    LIBRARY

Y   N   M   M   H   TIC Records/Report    LIBRARY

N   N   H   L   L   TIC Records           LIBRARY

N   N   H   H   M   Questionnaire         LIBRARY



N   N   L   M   H   Deptl. Database       TRANSLATION


N   N   L   M   H   Deptl. Database       TRANSLATION


N   N   L   M   H   Deptl. Database       TRANSLATION


N   N   L   M   H   Deptl. Database       TRANSLATION




N   N   L   M   H   Deptl. Database       TRANSLATION

Y   N   L   M   H   Deptl. Database       TRANSLATION

Y   N   X   L   H   Deptl. Database       TRANSLATION



Y   N   L   L   H   Deptl. Database       TRANSLATION

                                          This KRA will be taken by
                    Rating declared at    Head of Unit /Function /
                    year end by           Department , if covered under
                    Corporate / Unit      MAP, and can be assigned a
N   N   H   H   X   Management            weightage upto 100%
                    System
                    implementation date
                    as per unit balance
Y   N   M   M   M   score card            -
                    Date as prescribed
Y   N   M   M   M   by C.O.                 -


                    circulation of
Y   N   M   M   M   guidelines              -

Y   N   H   H   M   Issue of Circular       -



                    Circulation of revised
Y   N   M   M   L   CDA Rules              -


N   N   H   M   M   Final Document          -


                    Records/Relevant
Y   N   L   L   M   document                -


                    Records/Relevant
Y   N   L   L   M   document                -


Y   N   L   L   M   Draft Paper             -
                    Approval of Finalized
N   N   H   M   M   Scheme                  -

Y   N   H   M   M   Relevant document       Eight major functions would be covered and thei


Y   N   H   M   M   Final Document          -



Y   N   H   H   M   Records                 -

                    No. of days delayed
Y   N   M   M   M   from scheduled date     -


Y   N   M   M   M   Records                 -




Y   N   M   M   M   Records                 -
N   N   M   M   M   Relevant records       -


Y   N   M   M   M   Scheme document        -




Y   N   M   M   M   Record                 -

                    Preparation of
Y   N   M   M   L   module by target date -




N   N   H   H   M   Payment Records        -


                    Status Report on the
Y   N   H   M   L   Project                -


Y   N   H   H   M   Status Report          -

Y   N   H   H   M   Status Report          -




N   N   M   M   M   Quarterly Reports      -


N   N   M   M   L   Date of approval       -


N   N   M   H   H   Records                -
                    Date of issue of the
N   N   H   H   H   FAQ                    -


N   N   H   H   H   Report                 Need based requirements.

N   N   H   H   H   Report                 Furniture is procured and distributed depending
                    date on which
                    complete proposal is
N   N   H   H   H   received             Corporate EMX

N   N   H   H   H   Report                  essential service

N   N   H   H   H   Report                  Essential service


                    Process Completion
N   N   H   H   H   Dates.                  It is major activity and has dependency on other



N   N   H   H   H   Documentation           New key activity. This will inculcate learning and
                    Slides / pages of
N   N   H   H   H   Materal.                Developmental activity for enhancing quality and
                    Nos. of days taken
                    from date of
                    examination to
N   N   H   H   H   sending of result.      It is Key activity of Training Workshop.

                    Soft / Hard copies of
N   N   H   H   H   presentations           Very useful process in learning.


N   N   H   H   H   Activity duration.      It is Key activity to initiate training.
                    PROGRAMME
                    CONDUCTANCE
N   N   M   M   M   DOCUMENTS               THESE ARE IMPORTANT PROGRAMMES.

N   N   H   H   H   Audit Outcome           IT IS ESSENTIAL REQUIREMENT.

N   N   M   M   M   Faculty records.        Promote and motivate trainer competency.
                    COMPLETION OF
                    PLANNED
N   N   H   H   H   UPGRADATION             CRITICAL KRA



Y   N   M   M   H   Map system              a new activity entrusted by Provident Fund organ
ns would be covered and their activities identified to make individual functional cases and then draw out a generic model of career planning
ed and distributed depending on departmental requirements based on SAC approval
and has dependency on other departments. It requires extensive chasing and monitoring.



his will inculcate learning and sharing culture.

ivity for enhancing quality and avaiability of material to participants.



Training Workshop.


s in learning.


initiate training.


ORTANT PROGRAMMES.

REQUIREMENT.

vate trainer competency.




usted by Provident Fund organisation
a generic model of career planning scheme for the company.
                                                                 HEALTH / SAFETY / ENVIRONME
KRA ID     Function   KRA Description                                                      KRA
                                                                                           TYPE



HSE00100   HSE        Carryout External audit of ISO 14001 / OHSAS 18001for compliance. O


HSE00101   HSE        Monitor compliance of HSE audit NCRs with the depts.                 O


HSE00200   HSE        Risk/ Hazard analysis thro' Safety Management Tools on hazardous     O
                      operations.
HSE00201   HSE        Provide technical inputs to Deptt. to prevent Hazards                O

HSE00300   HSE        Improvement projects on fire protection systems.                     C

HSE00301   HSE        Provide technical inputs for Establishment of project for fire       C
                      protection system
HSE00302   HSE        Monitor the fire protection system and evaluate the effectivenes.    C

HSE00400   HSE        Savings through Health/ Safety/ Environmental (HSE) measures.        O

HSE00401   HSE        Identify new HSE projects                                            O

HSE00402   HSE        Execute and commission HSE projects                                  O

HSE00500   HSE        HSE Improvement projects/ Management programmes                      C

HSE00501   HSE        HSE project for waste minimisation                                   C

HSE00600   HSE        HSE Consultancy Services/ Projects to other units and industries     O

HSE00601   HSE        Preparation and submission of Technical offers for HSE Consultancy O
                      Projects
HSE00602   HSE        Completion of HSE consultancy works as per schedule                  O

HSE00700   HSE        HSE Knowledge Management portal                                      C

HSE00800   HSE        Organising HSE Seminar(s)                                            O


HSE00801   HSE        Mobilising nominations/ faculty/ infrastructure for HSE Seminar(s)   O

HSE00802   HSE        Conducting HSE seminar and documenting new learnings                 C
HSE00900   HSE   Development of HSE manuals/ posters/ training modules/ safety       C
                 instructions/ web site information
HSE01000   HSE   Introduction/ revision of WMI                                       C

HSE01100   HSE   Improvement in PPE specification                                    C
HSE01200   HSE   Standardisation of system for tracking HSE performance              C

HSE01201   HSE   Collecting HSE data for tracking of HSE performance                 O


HSE01202   HSE   Compilation of HSE data and reporting for improvement/ conservation O


HSE01300   HSE   Publishing technical papers on HSE                                  C

HSE01400   HSE   Presenting Techinical Papers on HSE at Symposia / Seminars          C

HSE01500   HSE   Getting Factory/ Environmental Licenses in time                     O

HSE01501   HSE   Complying all conditions for Factory License                        O

HSE01502   HSE   Complying all conditions of Water Consent                           O

HSE01503   HSE   Complying all conditions of Air Consent                             O

HSE01504   HSE   Complying all conditions of Hazardous waste Rules                   O

HSE01600   HSE   Compliance with HSE Statutory requirements                          O

HSE01601   HSE   Settlement of HSE non compliances from Statutory authorities        O

HSE01700   HSE   Compliance follow up of work environment findings                   O

HSE01800   HSE   Updating of HSE legislations as and when changes occur              O
HSE01900   HSE   Performance of HSE inspections                                      O
HSE02000   HSE   Statutory inspection of Cranes and Pressure Vessels                 O

HSE02001   HSE   Preparing calender of inspections and physical inspections of Cranes O
                 and Pressure Vessels
HSE02002   HSE   Report generation of Cranes and Pressure Vessels inspection          O

HSE02003   HSE   Compliance followup of Cranes and Pressure Vessels                  O
HSE02100   HSE   Carrying out Internal audits of ISO 14001/ OHSAS 18001/ Fire/       O
                 Electrical/ Radiation/ etc
HSE02200   HSE   Mock Drills for Emergency Plan                                      O

HSE02201   HSE   Performance of Safety function in the mock drill                    O
HSE02202   HSE   Performance of Health Services function in the mock drill            O

HSE02203   HSE   Performance of Fire Services function in the mock drill              O

HSE02300   HSE   Investigation of accidents / incidents                               O

HSE02301   HSE   Analysis of root causes of accidents / incidents and communication   O
                 to departments

HSE02302   HSE   Monitoring implementation of remedial measures of accidents /        O
                 incidents
HSE02400   HSE   Quality inspection of Safety items at suppliers works/ inplant.      O
HSE02500   HSE   Programs conducted for employee/ customer/ supplier/ contractor      O
                 training
HSE02600   HSE   Organisation of H/S/E promotional celebrations                       O

HSE02700   HSE   Creating awareness through competitions/ seminars/ posters/          O
                 ciruculars/ multimedia/ intranet etc.
HSE02800   HSE   Participation in safety awards at National / State levels            O


HSE02900   HSE   Updation of HSE L1/ L2/ L3 and other documents                       O


HSE03000   HSE   Updation of database/Information (like Databases / Intranet sites    O
                 etc.) in System
HSE03100   HSE   CSC meetings as per requirements                                     O
HSE03200   HSE   Management reviews performed                                         O
HSE03300   HSE   Finalisation of Functional scorecard by specified date               O

HSE03301   HSE   Accomplishment of targets of Unit/NC/Function/Department level       C
                 Balance Score Card




HSE03400   HSE   Increase in no of Preventive Health Programs & awareness             O
                 programs/work shops/camps
HSE03500   HSE   Increase in no. of innovative health care practices                  C

HSE03600   HSE   Improvement in quality of OHS tests for better repeatability         C

HSE03700   HSE   Work environment monitoring of physical & chemical hazards in        O
                 workplace
HSE03701   HSE   Conduct study, Analyse results and suggest remedial measures         O

HSE03702   HSE   Performance Monitoring of ETPs & STPs                                O
HSE03703   HSE   Performance Monitoring of Ambient Air and Stack emissions               O

HSE03704   HSE   Performance Monitoring of Drinking water quality                        O

HSE03705   HSE   Report Status of Env. Monitoring to Departments                         O

HSE03800   HSE   Conduct study, Analyse results and suggest remedial measures            O

HSE03900   HSE   Carry out radiological investigations as per plan                       O
HSE04000   HSE   Carry out ECG investigations as per plan                                O
HSE04100   HSE   Carry out toxicological investigations as per plan                      O
HSE04200   HSE   Carry out biochemical investigations as per plan                        O
HSE04300   HSE   Ensuring Occupational Health check up for workers                       O
HSE04301   HSE   Planning of OHS activities & cascading down to the levels.              O

HSE04302   HSE   Execution Occupational Health screening activities                      O

HSE04303   HSE   Analysis of Occupational Health screening data/ preparation of          O
                 reports
HSE04400   HSE   Environmental Monitoring of Work Areas                                  O

HSE04401   HSE   Performance Monitoring of ETPs & STPs                                   O

HSE04402   HSE   Performance Monitoring of Ambient Air and Stack emissions               O

HSE04403   HSE   Performance Monitoring of Drinking water quality                        O

HSE04404   HSE   Report Status of Env. Monitoring to Departments                         O

HSE04500   HSE   Identify Occupational Hazards at Work Place                             O
HSE04501   HSE   Monitor occupational hazards at work place                              O

HSE04502   HSE   Report Corrective Actions on occupational hazards at work place         O

HSE04600   HSE   Reduction in prevalence of occupational health deviation in high        O
                 noise exposed groups

HSE04700   HSE   Reduction in prevalence of occupational health deviation in statutory   O
                 groups exposed to respiratory hazards
HSE04800   HSE   Reduction in prevalence of occupational health deviation in other       O
                 statutory hazard exposed groups
HSE04900   HSE   To uphold BHEL's commitment to UN's Global Compact Programme O
                 on Human Rights,Labour,Environment & Anti-corruption and promote
                 sustainable growth beside encouraging good corporate citizenship.
HSE05000   HSE   Improvement in HSE performance through controls/ Operational               C
                 Control Procedures/ improvement projects
HSE05100   HSE   Implementation of PPE usage                                                C

HSE05200   HSE   Projects for conservation of natural resources (e.g.specific               O
                 consumption (per unit of production) of water/ power/ paper/ oil
                 /wood/ copper etc.)
HSE05201   HSE   Implementation of the projects for conservation of natural resources       O


HSE05202   HSE   Project for waste minimisation and management                              O

HSE05300   HSE   Investigation of accidents and incidences/ analysis and                    O
                 implementation of recommendations
HSE05301   HSE   Implementation of control measures for accident prevention                 C
HSE05400   HSE   Redeployment of persons as indicated by occupational health                O
                 evaluation.
HSE05500   HSE   Compliance of Inspection/ Audit NCRS                                       O

HSE05600   HSE   Compilation of HSE performance data and submission to HSE dept.            O

HSE05700   HSE   Compliance of HSE statutory requirements                                   O
HSE05800   HSE   Compliance of HSE non conformances from statutory authorities              O
HSE05900   HSE   HSE Training                                                               O

HSE06000   HSE   Operation and Maintenance of treatment plants and recovery systems O

HSE06001   HSE   Performance of ETPs                                                        O
HSE06002   HSE   Performance of STPs                                                        O
HSE06003   HSE   Performance of Recovery systems                                            O
HSE06100   HSE   Organising and conducting a certified HSE training course                  O

HSE06200   HSE   Reply to Govt. Audit queries/ Inspection report paras/ Action Taken        O
                 Reports etc. furnished within specified time (2 weeks)
HSE06300   HSE   Reply/settlement of Internal Audit paras within specified time (4          O
                 weeks)
HSE06400   HSE   Timely inputs to unit/corporate finance for inter-unit re-conciliationof   O
                 accounts
HSE06500   HSE   Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. O

HSE06600   HSE   Improvement in Employee Satisfaction Score                                 O
HSE06700   HSE   Implementation of Improvement projects identified in the Position          O
                 Report as per schedule
HSE06800   HSE   Increase in no. of active Quality Circles in the deptt.                    O

HSE06900   HSE   Achieving Business excellence thru' TQM at Deptt. level                    C
HSE07000   HSE   Preparation of action plan based on Position report                        O
HSE07100   HSE   Implementation of Improvement projects identified in the Position   C
                 Report as per schedule
HSE07200   HSE   Development of Knowledge management Portal                          C
HSE07300   HSE   Contributing case studies etc.for Knowledge Management Portal       C
HSE07400   HSE   Completion of KM Projects as per schedule                           C
HSE07500   HSE   Implementation of Special Improvement Projects taken under          C
                 IMPRESS as per schedule (Registration No. & other details of
                 project to be specified in the boxes provided against the KRA)
HSE07600   HSE   Implementation of Special Improvement Projects taken under          C
                 IMPRESS as per schedule (Registration No. & other details of
                 project to be specified in the boxes provided against the KRA)
HSE07700   HSE   Implementation of Special Improvement Projects taken under          C
                 IMPRESS as per schedule (Registration No. & other details of
                 project to be specified in the boxes provided against the KRA)
HSE07800   HSE   Implementation of Special Improvement Projects taken under          C
                 IMPRESS as per schedule (Registration No. & other details of
                 project to be specified in the boxes provided against the KRA)
HSE07900   HSE   Implementation of Special Improvement Projects taken under          C
                 IMPRESS as per schedule (Registration No. & other details of
                 project to be specified in the boxes provided against the KRA)
HSE08000   HSE   Implementation of Special Improvement Projects taken under          C
                 IMPRESS as per schedule (Registration No. & other details of
                 project to be specified in the boxes provided against the KRA)
ETY / ENVIRONMENT FUNCTION KRA MASTER - 2006-07
      Unit of Measurement                    Critical   Special   Universal   Suggested Weightage
                                              KRA        KRA       KRA        for category
                                              (Y/N)      (Y/N)      (Y/N)                A      B
                                                                                           C
      100XNo.conducted/ No. required to     Y           N                       H     H      M
      be conducted

      100XNo.complied/ Total No.            Y           N                       L     H      M


      100X No. Analyed / No. planned        Y           N                       H     H      M

      100 x No. of technical guidance       Y           N                       H     H      M
      provided/ nos planned
      100 X No. of projects completed /     Y           N                       H     H      M
      No. planned
      100 x No. of technical guidance       N           N                       L     H      M
      provided/ nos planned
      % reduction in cases of fire over last N          N                       L     M      H
      year
      100 X savings realised/ Benchmark     N           N                       H     M      L

      No. of days delayed from scheduled N              Y                       H     M      L
      date
      No. of days delayed from scheduled N              Y                       M     H      H
      date
      100 X projects implemented/ planned N             N                       H     M      L

      100 X projects implemented/ planned N             N                       H     M      L

      Time Index                            N           N                       H     M      L

      No. of days delayed from scheduled    N           Y                       M     H      L
      date
      No. of days delayed from scheduled    N           Y                       H     M      H
      date
      No. of days delayed from scheduled    N           Y                       H     M      L
      date
      No. of days delayed from scheduled    N           Y                       H     M      L
      date
      No. of days delayed from scheduled    N           Y                       M     H      L
      date
      No. of days delayed from scheduled    N           Y                       H     H      L
      date
No. of days delayed from scheduled   N   Y   H   M   L
date
No. of days delayed from scheduled   N   Y   H   H   L
date
100 X No. improved/ No. planned      N   N   M   H   H
Time Index                           Y   N   H   M   L

Time Index                           Y   N   M   H   H


Time Index                           Y   N   L   H   M


Nos publised/nos planned             N   N   H   H   L

nos presented/nos planned            N   N   H   H   L

No.of licenses delayed from Zero     Y   N   H   M   L
date
100 X No. complied/ No. reported     Y   N   M   H   L

100 X No. complied/ No. reported     Y   N   M   H   L

100 X No. complied/ No. reported     Y   N   M   H   L

100 X No. complied/ No. reported     Y   N   M   H   L

100 X No. complied/ No. reported     Y   N   M   H   L

100 X No. complied/ No. reported     Y   N   H   M   L

100 X No. complied/ No. reported     Y   N   M   M   H

100 X No. updated/ No. changed       Y   N   M   H   M
% completed / planned                N   N   M   M   H
Nos. completed/ Nos planned          Y   N   M   M   H

No. of days delayed from scheduled   N   Y   M   H   L
date
No. of days delayed from scheduled   N   Y   L   L   H
date
Nos complied/ Total nos.             Y   N   L   L   H
Nos completed/ nos planned.          Y   N   H   M   L

No. conducted/ No. planned           Y   N   M   H   L

% of non performance/ required       Y   N   H   H   L
performance rate
% of non performance/ required        Y   N   H   H   L
performance rate
% of non performance/ required        Y   N   H   H   L
performance rate
No. investigated / total occurences   Y   N   L   M   H

No. of days delayed from scheduled    N   Y   M   M   H
date

nos monitored/ nos to be monitored    N   N   M   H   H

Delayed days/days for inspection      N   N   M   M   H
100 X No. conducted/ No. planned      N   N   H   M   L

No. of days delayed from scheduled    N   Y   H   M   L
date
% no. completed / no. as per plan     N   N   M   H   L


no. participated / no. eligible for   N   N   H   M   L
participation
No. of days delayed from scheduled    N   Y   H   M   L
date
No. of days delayed from scheduled    N   Y   L   M   H
date
no. held / no. required to be held    N   N   H   M   L
No. performed/ No. required           Y   N   H   M   L
No. of days delayed from scheduled    Y   Y   H   M   L
date
Balanced Scorecard Rating             Y   N   H   H   X
(5/4/3/2/1)




% increase                            N   N   M   H   H

% increase                            N   N   M   H   H

% improvement                         N   N   H   M   L

No. of tests conducted/ nos as per    Y   N   L   H   H
schedule
No. of tests conducted/ nos as per    N   N   L   M   H
schedule
100 X Surveys conducted/ Planned      Y   N   L   M   H
100 X Surveys conducted/ Planned      Y   N   L   M   H

100 X Surveys conducted/ Planned      Y   N   L   M   H

No. of days delayed from scheduled    N   Y   L   M   H
date
No. of tests conducted/ nos as per    N   N   L   M   H
schedule
% completed/ planned                  N   N   L   M   H
% completed/ planned                  N   N   L   M   H
% completed/ planned                  N   N   L   M   H
% completed/ planned                  N   N   L   M   H
% completed/ planned                  N   N   M   H   M
No. of days delayed from scheduled    N   Y   H   M   M
date
No. screened/ No.to be screened       N   N   L   H   H

No. of days delayed from scheduled    N   Y   L   H   H
date
100 X Surveys conducted/ Planned      N   N   L   M   H

100 X Surveys conducted/ Planned      Y   N   L   M   H

100 X Surveys conducted/ Planned      Y   N   L   M   H

100 X Surveys conducted/ Planned      Y   N   L   M   H

No. of days delayed from scheduled    N   Y   L   M   H
date
No. of Deptt's covered/ nos planned   Y   N   M   H   L
Nos complied/ Total no of non         Y   N   L   M   H
compliance
Nos complied/ Total no of non         Y   N   L   M   H
compliance
Occ. Health Deviation Prevalence      N   N   H   H   M
Index (Noise)

Occ. Health Deviation Prevalence      N   N   H   H   M
Index (Respiratory)
Occ. Health Deviation Prevalence      N   N   H   H   M
Index (General)
Number                                N   N   H   H   H
% improvement/ Benchmark              N    N           H   M   L

% implemented/ total                  N    N           H   M   L

% Savings realised/ Benchmark         N    N           H   M   M



No. of days delayed from scheduled    N    Y           H   M   M
date
No. of days delayed from scheduled    N    Y           H   M   M
date
% accidents investigated within       Y    N           M   H   M
specified time
% implemented/ planned                N    N           H   M   L
% redeployed/ required to be          Y    N           H   M   M
redeployed
% compliance                          Y    N           H   M   L

Nos sent in time/ Total nos to be sent N   N           M   H   M

% compliance                          Y    N           H   M   L
% compliance                          Y    N           H   M   L
Nos conducted/ nos planned            N    N           M   H   M

% improvement/ Benchmark              Y    N           L   H   M

% improvement/ Benchmark              Y    N           L   M   H
% improvement/ Benchmark              Y    N           L   M   H
% improvement/ Benchmark              Y    N           L   M   H
Number of days delayed from           N    Y           L   M   H
scheduled date
%                                                  Y   M   L   L

%                                                  Y   M   L   L

Time Index                                         Y   M   L   L


Time Index                                         Y   M   L   L

Score                                              Y   M   X   X
Time Index                                         Y   X   M   M


Number of new circles                              Y   M   X   X

TQM Score                                          Y   H   X   X
No. of days delayed from scheduled             Y   Y   X   M   X
                date
Time Index                               Y   X   X   M

No. of days delayed from scheduled   Y   Y   L   M   H
Number          date                     Y   M   M   M
Time Index                               Y   X   M   H
No. of days delayed from scheduled   Y   Y   H   H   H
                date

No. of days delayed from scheduled   Y   Y   H   H   H
                date

No. of days delayed from scheduled   Y   Y   H   H   H
                date

No. of days delayed from scheduled   Y   Y   H   H   H
                date

No. of days delayed from scheduled   Y   Y   H   H   H
                date

No. of days delayed from scheduled   Y   Y   H   H   H
                date
Source of Data for   KRA Remarks
Measurement



Records              (Nos. conducted/ Nos
                     required)x100

Records              (Nos complied/ Total Nos)
                     x 100
Records              (Nos of hazardous
                     operations analysed/ Nos
Records              No.of safety operations
                     of hazardousinstructions/
                     standards issued
Records              (No of projects completed/
                     Nos planned ) x 100
Records              Nos of technical inputs
                     given
Records              Reduction of fire as
                     compared to last year.
Finance data/ MIRs   (Savings realised/ Savings
                     planned) x 100
Records              Days delayed

Records              Days delayed

Records              No. implemented /
                     No.Planned
Records

Records              Nos given/ nos planned

Records              Days delayed

Records              Days delayed

Records              Nos completed/ nos
                     planned
Records              Nos conducted/ nos
                     planned
Records              Days delayed

Records              Days delayed
Records                 Days delayed

Records                 Nos introduced or revised/
                        nos planned
Records                 No. improved / no. planned
Records                 Days delayed

Records                 Days delayed


Records                 Days delayed


Title of the papers       No. of papers published
                          v/s planned
Title of the papers/talks Score L5: 4 L4: 3 L3: 2
                          L2: 1 L1: 0
License copy              No.of licenses delayed
                          from Zero date
Records                 Nos.complied /
                        Nos.reported
Records                 Nos.complied /
                        Nos.reported
Records                 Nos.complied /
                        Nos.reported
Records                 Nos.complied /
                        Nos.reported
Legislations/ records   Reports submitted/
                        Reports to be submitted
Records                 L5=100% cases/ L4= 95-
                        99%/ L3=85-94%/ L2= 75-
                        84%/ L1=<75%
Records                 Nos complied/ Total non
                        conformances
Records                 Nos updated / Nos.
                        changed
Records                 % completed / planned
Records                 Nos. completed/ Nos
                        planned
Records                 Completion date

Records                 Delayed days/days for
                        report generation
Records                 Nos complied/ Total nos.
Records                 Nos completed/ nos
                        planned.
Audit report            No Completed/ No.
                        Planned
Audit report
Audit report

Audit report

Records                 No. investigated / total
                        occurences
Records                 Delayed days


Records                 % implemented / total

Records                 Delayed days/days for
Training Records        inspection
                        No. of programs conducted

Records                 no. organised / mo.
                        Planned (National Safety/
Records                 Environment/
                        % no. completed / no. as
                        per plan
Records                 participated / no. eligible
                        for participation (Includes
                        preparation of participation)
Records                 Nos updated in time/ Total
                        nos.
Records                 Schedule to be prepared
                        by the department.
Minutes of meeting      no. held / no. required to
                        be held
Minutes of meeting      No. performed/ No.
                        required
Record maintained by    Delayed days
Unit Head/Unit P&D
Rating declared at year This KRA will be taken by
end by Corporate / Unit Head of Unit /Function /
Management              Department , if covered
                        under MAP, and can be
                        assigned a weightage upto
                        100%
Title of the programs   Score L5: 4 L4: 3 L3: 2
                        L2: 1 L1: 0 remarks
                        Awareness programs at
Title of the programs   Score L5: 4 L4: 3 L3: 2
                        L2: 1 L1: 0 Remarks
Records                 Test-retest repeatability

Records                 Annual plan to be
                        developed for total
Time frame              monitoring of workplace
                        As per plan

Records                 No.of surveys conducted/
                        Nos.planned
Records               No.of surveys conducted/
                      Nos.planned
Records               No.of surveys conducted/
                      Nos.planned
Records               Nos reported/ Nos
                      generated
Time frame            As per plan

Records               % completion
Records               % completion
Records               % completion
Records               % completion
Records               No. checked/No.to be
                      checked
Records               As per plan

Records               index = No. screened/
                      No.to be screened
Records               As per plan

Records               No.of surveys conducted/
                      Nos.planned
Records               No.of surveys conducted/
                      Nos.planned
Records               No.of surveys conducted/
                      Nos.planned
Records               No.of surveys conducted/
                      Nos.planned
Records               Nos reported/ Nos
                      generated
Records               Nos identified/ No of depts
Records               Nos complied/ Total nos of
                      Non compliances
Records               Nos complied/ Total nos of
                      Non compliances
Records               Presbycusis correction to
                      be applied. Weighting to
                      be given for severe /
Records               If there are more than one
                      respiratory hazard
                      exposed groups/ average
Records               If there are more than one
                      general hazard exposed
No. of Convention     groups/ average of OHDPI
                      BHEL has taken leading
/Workshops/Seminars   role as its nominee is
organised by          Secretary to G.C.Society &
G.C.Society           representing at
                      national/international
Records                % Improvement = No. of
                       parameters showing
Records                improvement *100/ Total
                       % of employees wearing
                       recommended PPEs
Records                Environmental indices



Records                Example L5 -on time/ L4 -
                       5 days delay and so on
Records                Example L5 -on time/ L4 -
                       5 days delay and so on
Records                Nos completed/ Total
                       occurences
Records                Nos completed/ nos
                       planned
Records                % of persons redeployed /
                       persons required to be
Records                redeployed
                       Nos complied/ Total nos

Records                Nos sent in time/ Total nos
                       to be sent
Records                Nos complied/ Total nos
Records                Nos complied/ Total nos
Records                Nos conducted/ nos
                       planned
Records                No.of samples complied /
                       Nos.analysed
Records                No.of samples complied /
Records                No.of samples analysed /
                       No.of samples complied
                        Nos. analysed
Records                 No.of samples complied /
                        Nos.analysed
Records from Individual -
and from Department
Record maintained by
Audit deptt.
Record maintained by
Audit deptt.
Record maintained by
individual/ deptt.
Record maintained by
Unit/Corp. Finance
Survey Report
Project report


Unit QA/QC

Quality Deptt.
Action plan document
Project report




Project report
Project report


Project report


Project report


Project report


Project report


Project report
                                              PLANNING & DEVELOPMENT FUNCTION K
  KRA ID   FUNCTION                KRA Description                  KRA      KRA Unit of
                                                                     Type    Measurement

PDX00100   PDX        Development of Company/ Unit                    O        No. of days
                      /Product/Function level Balanced                        delayed from
                      Score Card by specified date.                          scheduled date
PDX00200   PDX        Monitoring - Balanced Score Card- Quarter-      O        Time Index
                      wise Data to be finalised by 7th of
                      subsequent month
PDX00300   PDX        Formulation of Broad Objectivesfor              O        No. of days
                      CO/Unit/Prod/Function by specified                      delayed from
                      date.(To be selected while fixing targets)             scheduled date

PDX00400   PDX        Formulation of Revenue Budget     for CO/       O        No. of days
                      Unit/ Div/Prod/Func by specified                        delayed from
                                                                             scheduled date
                      date. (To be selected while fixing targets)

PDX00401   PDX        Preparation of monthwise budget after           O        No. of days
                      Board approval.                                         delayed from
                                                                             scheduled date
PDX00500   PDX                                     for CO/
                      Half Yearly Review of Operations                O       % of shortfall
                      Unit/ Div/Product / Function/                          made up in LE
                      Dept (To be selected while fixing
                      targets)
PDX00600   PDX        Flash Report CO/Unit/ Div (To be                O     Variation in Flash
                      selected while fixing targets)                            Vs Board-
                                                                             adopted figures
                                                                                  in April
PDX00700   PDX        Operations Planning & Monitoring                O     Achievement Vs
                                                                                 Targets.
PDX00701   PDX        Operations planning & monitoring Turnover       O     Achievement Vs
                      for CO/ Unit/ Div/Product / Function/ Dept                 Targets.
                      (To be selected while fixing targets)

PDX00702   PDX        Operations planning & monitoring Project        O     Achievement Vs
                      deliveries for CO/ Unit/ Div/Product /                    Targets.
                      Function/ Dept (To be selected while fixing
                      targets)
PDX00703   PDX        Operations planning & monitoring Materials      O     Achievement Vs
                      for CO/ Unit/ Div/Product / Function/ Dept                Targets.
                      (To be selected while fixing targets)

PDX00704   PDX        CLEARANCE OF LETTER OF CREDITS                  O        % of LC's
                      (LCs) BY P&D within specified time.                    cleared in the
                                                                             specified time
PDX00800   PDX        Assessment of Plant Performance/ SIP            O     Achievement Vs
                                                                                Targets.
PDX00900   PDX   Submission of Management                       O     Time Index
                 Information Reports as per schedule.
PDX00901   PDX   Status of billing & valuation of Reciept cum   O     Time Index
                 despatch report( RDR) by specified time.


PDX01000   PDX   Techology Gaps-Identification and bridging     O     Time Index
                 of gaps
PDX01001   PDX    Identification of Technology Gaps &           O     Time Index
                 preparing Business plans for identified
                 Products within specified schedule.
PDX01002   PDX   Bridging of Technology / Business Gaps         O     Time Index
                 through introduction of TCAs/PIRs/JVs/
                 Mergers & Acquisitions Projects.
PDX01100   PDX   Formulation of Strategic / Business/           O     No. of days
                 Divisional/Product Plan by specified                delayed from
                                                                    scheduled date
                 date.
PDX01200   PDX   Revisiting and Review of Strategic /           O     No. of days
                 Divisional/Business /Product/                       delayed from
                                                                    scheduled date
                 Functional Plans by specified date.
PDX01300   PDX   Environmental Information Compilation &        O     No. of days
                 Analysis for Business Impact by specified           delayed from
                 date.                                              scheduled date
PDX01400   PDX   Benchmarking of Company/Unit/Product           O     No. of days
                 Performance                                         delayed from
                                                                    scheduled date
PDX01401   PDX   Analysis of company performance through        O     No. of days
                 Benchmarking against international /                delayed from
                 national companies                                 scheduled date
PDX01402   PDX    Development of action plan for                O     No. of days
                 improvement.Detailed action plan for each           delayed from
                 criteria with milestone dates to be prepared       scheduled date
                 by specified date.
PDX01500   PDX   Development /formulation of                    O   Number of FRs
                 Feasibility Reports (FRs)/Investment                prepared Vs
                                                                        Target
                 proposals for CO/ Unit/Product/
                 Function level
PDX01600   PDX   Annual Plans Formulation (Capital) for         O     No. of days
                 CO/Unit/Product/Function by                         delayed from
                 specified date.                                    scheduled date
PDX01601   PDX   Formulation of Minor Capital Budget by         O     No. of days
                 specified date ( including manufacturing            delayed from
                 technology development) .                          scheduled date
PDX01700   PDX   Capital Budget monitoring                      O   Acheivment Vs
                                                                        Targets
PDX01701   PDX   Capital Budget monitoring - Schemes /          O   Acheivment Vs
                 M&R Items                                              Targets
PDX01702   PDX   Monitoring of Minor Capital Budget               O   Acheivment Vs
                 including manufacturing technology                      Targets
                 development.
PDX01703   PDX   Capitalisation of facilities by specified date   O     No. of days
                                                                       delayed from
                                                                      scheduled date
PDX01800   PDX   Procurement of Capital equipment                 O     Time Index
PDX01801   PDX   Freezing Specification and raisal of             O   Acheivment Vs
                 Procurement Indents                                      Targets
PDX01802   PDX   Tender Evaluation & final recommendation         O   Acheivment Vs
                 to release PO.                                           Targets
PDX01803   PDX   Co-ordination for Installation of major          O     No. of days
                 facilities in stipulated time                         delayed from
                                                                      scheduled date
PDX01804   PDX   Planning/ indenting/ procurement co-             O   No. of Indents
                 ordination and allocation Office furniture to         converted to
                 fulfill requirements of executives within the             SRV.
                 allocated budget
PDX01805   PDX   Small assets planning/ budgeting/                O   % of budgetted
                 monitoring etc. to fulfill plant requirement            amount
                 within the allocated budget                            committed
PDX01900   PDX   Finalising Technology / Collaboration            O    Time Index
                 (including MOUs/NDAs) agreement

PDX01901   PDX   Execution & Monitoring of                        O     Time Index
                 TCAs(including TCAEE)/ MOUs/
                 NDAs including amendments/ extensions/
                 Purchase of Module documentation/
                 Royalty payment
PDX01902   PDX   Deputation of Engineers to Foreign               O     Time Index
                 countries to Collaborators/ Business/
                 Training/ Sites etc.
PDX01903   PDX   Coordination for deputation of experts           O    No. of experts
                                                                          deputed
PDX01904   PDX   Co-ordination for Design deviations/design       O   No. of designs
                 vetting/Queries                                         changed
PDX01905   PDX   Maintenance of computerized database of          O   % of documents
                 documents received from collaborator                  computerised
PDX02000   PDX   Finalising MOU with Govt. of India by            O     No. of days
                 specified date.                                       delayed from
                                                                      scheduled date
PDX02001   PDX   Submission of draft MOU to Govt. of India        O     No. of days
                                                                       delayed from
                                                                      scheduled date
PDX02002   PDX   Defending MOU criteria/ targets/ finalisation    O     No. of days
                 & approval for signing readiness.                     delayed from
                                                                      scheduled date
PDX02003   PDX   Submission of MOU performance                  O     No. of days
                 evaluation report for previous year                 delayed from
                 (provisional/ audited) and/ or with case for       scheduled date
                 possible score/ rating improvement (as
                 necessary)
PDX02004   PDX   Monitoring MOU parameters to achieve the       O   Achievement Vs
                 MOU performance.                                       Targets.
PDX02100   PDX   Preparation and sending replies for            O     Time Index
                 Parliament questions to DHI & other
                 Ministries
PDX02200   PDX   Preparation of briefs for CMD/ Directors for   O     Time Index
                 their evidence before Parliamentary
                 committees at Parliament house
PDX02300   PDX   Effective planning of Parliamentary            O    Appraisers
                 Committees visits to BHEL Units/                    Satisfaction
                 finalization of logistics and preparation of           Score
                 briefs.
PDX02400   PDX   Organising Management Committee                O     Time Index
                 Meetings
PDX02401   PDX   Finalisation of MCM calendar & formulation     O     No. of days
                 of Monthly Agenda by specified date                 delayed from
                                                                    scheduled date
PDX02402   PDX   Compilation & uploading of MCM Agenda          O     No. of days
                 folder                                              delayed from
                                                                    scheduled date
PDX02403   PDX   Anaysis/ preparation of MCM backup             O     No. of days
                 papers/ presentations/ and appraising Unit          delayed from
                 Head                                               scheduled date
PDX02404   PDX   Regular monitoring with concerned              O     Time Index
                 agencies for resolution of action points
                 raised in previous MCMs and presentation
                 of pending issues.
PDX02405   PDX   Preparation/ issue/ and dissemination of       O     Time Index
                 MCM Minutes within specified time .
PDX02406   PDX   Smooth administration of Management            O     Appraisers
                 Committee meetings                                   Satisfaction
                                                                         Score
PDX02407   PDX   Development of systems by specified date       C     No. of days
                 to improve the efficiency of MCM                    delayed from
                 Secretariat.                                       scheduled date
PDX02408   PDX   Development of systems by specified date       C     No. of days
                 to enable MC focus on long term/ critical           delayed from
                 company isues.                                     scheduled date
PDX02409   PDX   Designing of a systemby specified date to      C     No. of days
                 interlink the existing MIRs and generate            delayed from
                 backup material for MCM.                           scheduled date
PDX02410   PDX   Improving the MC Website through better        C     Satisfaction
                 facilities/ content management/ and                  Score (to be
                 updations/ modifications for effective              obtained from
                 management of MC Meetings.                         CMD&Directors)
PDX02411   PDX   Updation and review of operations review       C      No. of days
                 formats by specified date for the MC                 delayed from
                 Meetings based on feedback from MC                  scheduled date
                 Members and other users.
PDX02500   PDX   Reply to Govt. Audit queries/ Inspection       O           %
                 report paras/ Action Taken Reports etc.
                 furnished within specified time (2 weeks)
PDX02600   PDX   Reply/settlement of Internal Audit paras       O           %
                 within specified time (4 weeks)
PDX02700   PDX   Timely inputs to unit/corporate finance for    O      Time Index
                 inter-unit re-conciliation of accounts
PDX02800   PDX   Preparation for audit of the department for    O     No. of NCRs
                 ISO 9000 / TQM by internal as well as
                 external auditors.
PDX02900   PDX   Co-ordination for SMI's revision/ updating     C     No. of SMIs
                 etc.                                                  reviewed
PDX03000   PDX   1st level 5S audit (Internal self-             O     No. of NCRs
                 assessment) for P&D/ KWX department
PDX03100   PDX   Presentations for Investors/ other stake       O      Time Index
                 holders/ agencies as per schedule
PDX03200   PDX   Facilitating Govt policies/ guidelines in      O      % decided in
                 Company's favour                                    Company favour
                                                                      / no. attempted
PDX03201   PDX   Preparation & submission of Pre-budget         O       No. of days
                 memorandum by specified date                          delayed from
                                                                      scheduled date
PDX03202   PDX   Mobilising support through Industry            O      No. of issues
                 associations on various company issues             resolved vis-à-vis