Team Building Techniques

Team Building Training Topics: • Requirements and features of a team • Bruce Tuckman‟s model of team development • Understanding team dynamics –Johari Window • Giving and receiving feedback • Managing a team • The Role of the Leader • The importance of giving and receiving regular feedback Team Building MMM Training Solutions Contact: Pramila Mathew Mobile: +91 98409 88449 Website: www.mmmts.com © 2008 MMMTS All Rights Reserved. TEAM BUILDING © 2008 MMMTS All Rights Reserved. Team Definition “A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” – [Katzenbach and Smith, 1994] © 2008 MMMTS All Rights Reserved. Team Building Stages Forming Storming Norming Performing Adjourning © 2008 MMMTS Copyright Tuckman, Bruce. (1965). Developmental sequence in small groups. Psychological bulletin, 63, 384-399. All Rights Reserved. Forming Stage – „Directing‟ Leader TeamAccomplishment Leader Action Strategies: Task Members Forming Storming Norming Performing Adjourning • Feel moderately eager • Establish realistic goals with • Low to moderate high, positive expectations • Set standards for team interaction • Focus on defining goals, tasks, about what the team will • Clarify team tasks and team and strategies accomplish member roles and relationships • Feel concerned about how • Demonstrate and teach skills they will fit in and what will be • Monitor and give feedback on expected of them team performance • Are dependent on authority to • Make decisions and provide provide directions direction • „Directing‟ style of leadership All Rights Reserved. © 2008 MMMTS Barriers to Team Building • Credibility of the project leader • Unclear project objectives • Changing goals and priorities • Lack of team definition and structure • Confusion about roles and responsibilities • Performance appraisals that fail to recognize teamwork • Excessive team size (Optimum size 7 – 25) © 2008 MMMTS All Rights Reserved. Virtual Teams - Definition Teams of people who primarily interact electronically and who may meet face-to-face occasionally • Reasons for forming virtual teams: • Global organizations • Organization-wide projects • Home offices • 24-hr work on projects © 2008 MMMTS All Rights Reserved. Handling Team Dynamics – Johari Window Model © 2008 MMMTS All Rights Reserved. Johari Window • The Johari Window model was developed by American psychologists Joseph Luft and Harry Ingham in the 1950's, while researching group dynamics. • Today the Johari Window model is especially relevant due to modern emphasis on, and influence of, 'soft' skills - behaviour, empathy, cooperation, inter-group development and interpersonal development. © 2008 MMMTS All Rights Reserved. 1 2 Open/Free area Blind area This is the standard representation of the Johari Window model, showing each quadrant to be of the same size. Hidden area 3 Unknown area 4 Structure of Feedback • Feedback should be structured in 3 parts: 1. What worked? 2. What did not work or got stuck? 3. What should be done differently? © 2008 MMMTS All Rights Reserved. MANAGING THE TEAM © 2008 MMMTS All Rights Reserved. Managing the Team • Selection - Analyzing Team roles - Forming the Team - Establishing Team goals - Matching Team to Task • Bonding - Establishing Team Trust • Development - Balancing Skills within the Team - Ways to formulate Goals - Maximizing Team Performance - Improving Team Efficiency © 2008 MMMTS All Rights Reserved. Managing the Team • Optimizing Performance - Maximizing Performance - Team Dynamics - Four Stages of Team Development - Managing Tactics - Resolving Conflicts • Assessment © 2008 MMMTS Project or Goal Check All Rights Reserved. Contact Information MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai – 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew Training Consultant and Executive Coach Mobile: +91-9840988449; E-mail: Pramila.Mathew@mmmts.com Vikas Vinayachandran - Training Consultant Mobile: +91-9840932894; E-mail: Vikas@mmmts.com