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American Culture Sensitization

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					American Culture
Training Topics:
– Cultural Awareness – Making the first impression – Important components of a dialogue

– Social Graces, Etiquette and Body language
– Making a Great First Impression – Body Language

– Etiquette of Dressing
– “Fine dining”

American Culture

MMM Training Solutions Contact: Pramila Mathew Mobile : +91 98409 88449 Website: www.mmmts.com

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THE AMERICAN EXPERIENCE

Understanding the American Culture and People

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Definition Of Culture
Culture is the collectively held set of attributes, which is dynamic and changing over time.
Culture is a collection the following attributes of a given group:
Shared values Beliefs Basic assumptions Behavior
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Snippets of American Culture

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Map & Time Zones

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Consumerism & Materialism

“Buy Now, Pay Later” – The era of credit cards

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Today in America providing instant gratification to the customer is an integral part of brand building.

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Instant Gratification
Areas that customers need immediate returns
are in:
Rewards Customer Service

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Ways of Life

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“The Melting Pot”

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Education

Evolution and Current Challenges in the System

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Education
Goals of Education
Democracy Assimilation Nationalism Equality of Opportunity Personal Development
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Popular Americanisms
Just give me the bottom line – Don’t bother me
with a lot of details, just give me the essential information

That’s it, in a nutshell – That’s all there is to tell
about something

Give me the whole kit and caboodle – I want
all the details about something

It’s a walk in the park – It’s something that’s easy
to accomplish
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Contact Information
MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai – 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew Training Consultant and Executive Coach

Mobile: +91-9840988449; E-mail: Pramila.Mathew@mmmts.com

Vikas Vinayachandran –

Manager & Training Consultant

Mobile: +91-9840932894; E-mail: Vikas@mmmts.com


				
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