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B r I g h A M yo U N g U N I v E r S I T y M A r r I oT T S C h o o L                                                |     r o M N E y I N S T I T U T E o F P U B L I C M A N Ag E M E N T                                |      FA L L 2 0 0 9

Federal Jobs rise in PoPularity

Amid a sea of hiring freezes, layoffs, and
cutbacks, desperate college graduates are
navigating their way to jobs—any job—
that offer regular paychecks. For many, the
government is one life preserver.
    “The sheer number of new federal jobs
combined with the rise in unemployment
has sparked interest in federal jobs,” says
Tanya Harmon, career services director for
the Romney Institute. “The government is
also seen as a very stable employer, offering
reasonable salaries and amazing benefits.”
    “Over the past year, we have seen a ris-
ing interest in federal employment among
college students,” says Tim McManus, vice
president of education and outreach, Part-
nership for Public Service. “Our recent                                                          Sarah Larsen, second year MPA student, served her internship with Senator Bob Bennett
survey of career counselors at nearly two
hundred colleges and universities found                                                          largest application increase ever.                                     while he has always been interested in fed-
that 90 percent of the students working                                                              BYU MPA applications increased 19                                  eral jobs, his classmates saw federal jobs as
with their offices are interested in federal                                                     percent this year, from 114 to 146 appli-                              an opportunity to gain government expe-
jobs or internships. This finding shows                                                          cants.                                                                 rience while waiting for the economy to
that we have a once-in-a-lifetime opportu-                                                           Many MPA students have found that                                  recover.
nity to recruit a new generation to public                                                       while local government and nonprofit                                       “One student on the trip always
service.”                                                                                        jobs are scarce, the increasing availability                           wanted to be a city manager,” Grover says.
    Nationwide, government and pub-                                                              of federal jobs has made these job options                             “After visiting, he saw that the federal gov-
lic policy programs have experienced a                                                           an attractive gateway to a dream career.                               ernment is a great place to start and learn
flood of applications. The National Asso-                                                            In October, a group of nine MPA stu-                               how the big picture works before eventu-
ciation of School of Public Affairs and                                                          dents traveled to Washington, D.C., to                                 ally ending up in local government.”
Administration reported that applications                                                        network and gather information about                                       Harmon says this mentality is sup-
increased for 82 percent of public sector                                                        federal jobs. Andrew Grover, first-year
graduate programs, some experiencing the                                                         MPA student from Sugarland, Texas, says                                                                                  Jobs, cont . p . 5

                                                                                                 Student News:                                                          Alumni News  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6
From the Editor                   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 2     UCMA Competition  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4   Institute News  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7
Then and Now  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3                   MPA Student Walks into Classroom  .  . 5                             Ethics Expert Joins Faculty  .  .  .  .  .  .  .  .  .  . 8
From the Editor
                                                   When I was              This summer we started the BYU Romney Institute group on
                                                   student,      the   LinkedIn. More than six hundred of you are already members of
                                                   MPA program         this group. Within the group are sub-groups by industry or job
                                                   did not have a      sector where several of you have shared ideas, asked questions,
                                                   career services     and posted jobs.
                                                   office. We did,         This past month the Marriott School launched the new alumni
                                                   however, have       portal at Here you can create groups and
                                                   Doyle      Buck-    a blog as well as search half a million BYU alumni records.
                                                   walter. Profes-         Finally, go to and after creating an account,
                                                   sor Buckwalter      search for “BYU MPA at the Romney Institute.” Join the group
                                                   seemed to know      and become a fan of the page. This will keep you up-to-date on
                                                   everyone who        life at the Romney Institute.
was anyone in the public sector. Students searching for summer                Over the years we have loved the many alums who have
internships or their first job would visit him, confident that he      dropped by our offices for visits. While these visits are welcome,
would have the answers. Most of the time, he knew just the right       these digital tools are another way to stay connected.
person to contact.                                                         And if anyone sees Professor Buckwalter, let him know he
     Today the MPA program has many more resources for stu-            needs to join too. He may have a few tips for all of us.
dents to find internships and jobs, but I will never forget the les-
son I learned from Professor Buckwalter: It’s not what you know;       Sincerely,
it’s who you know. During tough economic times, this oft-quoted
mantra has become increasingly essential.
      Throughout this issue of Outreach, you will notice examples
of students taking initiative—targeting a particular employer and      Vicki Okerlund
then making connections with people who already work there
or targeting a specific industry and talking to key players in that    Join the Romney Institute’s online networks
industry. One enterprising student saved the business card of a        Join us: LinkedIn BYU Romney Institute of Public Management
lecturer, which he eventually used as a reference to land his dream    Alumni
job in Texas. Whatever your preferred method, getting and stay-        Connect with us:
ing connected with the right people is, on some levels, just as        Become a fan of:
important as what is learned in the classroom.
     Online media outlets have emerged as a viable way to develop           outreach
and maintain a social network. Sites like LinkedIn and Facebook
provide opportunities not only to connect with people in similar            Publisher  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . David W . hart
fields but also to post résumés, interests, and related job experi-         Managing Editor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . vicki okerlund
ence. Web traffic to employment sites increased 20 percent in the           Editor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . Emily Smurthwaite
first few months of 2009, according to internet usage analysts at           Creative Editor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . Cindy glad Facebook also saw a 149 percent jump in hits for               graphic Designer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . Nina Whitehead
employment purposes from February 2008 to February 2009.                    Student Writer  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . Sara Payne
     The Romney Institute has been hard at work developing even
more resources than Professor Buckwalter could provide. We have             Published by the George Romney Institute of Public Management at

created several digital avenues for alumni and current students to          Brigham Young University. © 2009 by Brigham Young University.

connect, share success stories, and share contacts.

2   •   romnEy institutE
then and now
Past and Present in the MPa PrograM

The MPA program has undergone many changes in the last                                         and global management, says on
few decades . In addition to adopting a name with a hefty                                      this summer’s ghana trip to con-
pedigree, the program has left its roots in the Jesse Knight                                   duct field research, the students
Building and merged with the business school in the Tanner                                     played twenty questions . She was
Building . Below we explore similarities and differences the                                   surprised when her professor Aaron
program has experienced .                                                                      Miller answered questions about his
                                                                                               family and his hobbies .
Sport of Choice                                                                                    “When we came back we had to
ThEN: Basketball                      NoW: racquetball                                     remind ourselves that he was our pro-
                                                                    fessor,” Morgan adds . “It was a bonding experience for every-
                          Jay Covington, a ByU MPA 1982             one .”
                          alum, recalls that some of his fond-         Covington and other students connected on a road trip to
                          est     memories    of    the   program   California with Cornia to an ICMA conference more than two
                          involved spending quality time with       decades ago . The students initiated the trip but realized they
                          faculty both inside and outside the       lacked the funds to pay for it on their own . So they invited Cor-
                          classroom .                               nia, their basketball buddy, to accompany them and transform
                                “We would try to talk gary Cornia   the road trip into a school-sponsored event .
                          into leaving the ivory towers of the         “As long as Cornia was listening to his Jackson Brown tapes
                          Jesse Knight Building and play some       in the van, he was fine,” Covington jokes .
pick-up basketball,” he says of Cornia, then an MPA professor          he says learning Cornia’s musical tastes, eating out, and
and now the school’s dean . “he played a mean game of bas-          nearly swiping cars in the crazy L .A . traffic proved to be a uni-
ketball, and our goal was just to wear him out .”                   fying experience .
   Today students prefer a more one-on-one approach with
professor Jeff Thompson . Although he plays racquetball with        Food of Choice
mostly alumni, Thompson recently has been bombarded with            ThEN: godfather’s pizza          NoW: Kneader’s French toast
invitations from current students to play one-on-one during
downtime .                                                          “We were dirt poor,” Covington says . he recalls weekends
   “he was pretty much trash-talking, saying a student had          where he and his brother-in-law would each pitch in $5 for
never beaten him,” says first-year MPA student Andrew gro-          godfather’s Pizza, root beer, and a movie at the varsity The-
ver . “So I caught him in the hall one day and told him I was       atre . The most memorable pizza moment, however, occurred
ready to beat him .”                                                during class .
                                                                       “In the middle of the lecture, we ordered pizza and had it
Field Trips                                                         delivered to class,” he says . “Somehow I didn’t think Dr . Cornia
ThEN: Los Angeles, California         NoW: Accra, ghana             would kick us out of school for that .”
                                                                       These days, the students are more prone to wait for their
Whether in the ’80s or today, professors seem to open up
more when they travel with students . heather Morgan, a
current second-year MPA student with an emphasis in hr                                                     Then and Now, cont . p . 6

                                                                                                                      Fall 2009    •   3
student news
byu’s big Win at ucMa coMPetition Produces
big results

Paul Dean never expected that winning
a state-wide manager competition would
lead to starting his own consulting project.
But that is precisely what happened when
a team of BYU MPA students headed
to St. George in April for the Utah City
Managers Association case competition.
    “I entered the competition to network,
show off, and just get some face time with
local government officials,” says Dean, a
second-year local government and finance
MPA student from Orem.
    What he and the team received was an
offer from a Pleasant Grove city admin-
istrator, Frank Mills, to help in the selec-
tion process for the new city manager after    berlango, Billy Dalebout, Dale Frost,              Faculty assistance has proven to be the
Mills retires. Because not all competitors     Ariel Lara, Troy Larsgard, Bryce Mum-          key to success in this competition. BYU
were available to help with the project,       ford, Megan Selin, and Dean. The com-          won the competition the last two years of
Dean enlisted the help of two other BYU        petition, which pitted BYU, Utah, and          the four years the competition has existed.
MPA students. This team is now incorpo-        Southern Utah University against one           What made the difference the past two
rating into the ARC–application review         another, required competitors to analyze       years is the increasing involvement of the
committee.                                     and implement a mock budget and opera-         faculty in the critiquing and refining the
    But a business venture was not the only    tions plans for dispatch services in Utah      students’ presentation.
benefit of BYU’s victory. The competition      County. The judging was based solely on            Dean observed that of all the teams
proved to be a great networking strategy       a fifteen-minute presentation.                 who presented at this year’s case compe-
and allowed students to refine their man-           Dalebout, an MPA graduate from            tition, BYU’s team seemed the most pre-
agement skills.                                Provo who is currently employed with           pared because of increased faculty involve-
    “Every year this competition puts our      the Environmental Protection Agency in         ment.
students in a positive light to local gov-     Washington, D.C., says some of the skills          “We received some excellent feed-
ernments across Utah, which leads to job       needed for his current job were developed      back from the faculty,” Dalebout adds.
opportunities,” says faculty advisor Rex       because of the UCMA competition.               “Because it was a difficult case to break
Facer. “Managers see the high quality of            “Being able to present complex or tech-   apart, faculty helped us present it in a way
students we have and high quality work         nical information to a significant audience    that wasn’t too complicated.”
we do.”                                        is helpful,” he says. “Those presentation
    The MPA students who participated          skills will be invaluable to me now and
this year were Amy Brennan, Nick Cam-          throughout my career.”

4   •   romnEy institutE
MPa student Walks into classrooM…

                                                however, the inadequacy of the insurance         He enrolled in the program to more fully
                                                climate that prematurely discharged spinal       understand the nonprofit sector and to
                                                cord injury patients. While talking about        provide patients opportunities to fully
                                                the problem with his physical therapist,         recover regardless of insurance coverage.
                                                Jan Black, Hull decided to find a solution.          “We allow patients to push them-
                                                    “We felt that someone should create a        selves to a greater level of functioning,”
                                                specialized clinic focusing on spinal cord       Black says. “This creates better health and
                                                injury,” Hull says. “Eventually that ‘some-      enhanced quality of life. Having the neces-
                                                one’ became us.”                                 sary resources to allow that to happen is an
                                                    Hull and Black, who spent her entire         absolute necessity.”
                                                career working with spinal cord injuries,            Hull stands—literally—as a model for
                                                got started right away. Neither had previ-       this purpose.
                                                ous business experience—just passion and             “As of today, I walk with a cane,” he
                                                a plan.                                          says. “But walking is still a conscious act
Dale Hull worked as a successful OB/                “It was kind of a back-of-the-napkin         that I have to think about.”
GYN for ten years. All the years of medi-       idea,” Hull says.                                    Hull’s example of hard work and
cal school, training, and sacrifice went into       Those napkin ideas unfolded into             achieving goals has rubbed off into his
building a successful career in medicine.       Neuroworx, which began as a nine hun-            business practice and has inspired others to
Then one day everything changed.                dred-square-foot facility with six pieces        do the same. Sam Harrison, who became
    Hull did a back flip on his trampoline      of equipment and about a dozen patients.         fully paralyzed after a skiing accident, says
and landed on his neck, paralyzing him          Now the South Jordan, Utah, facility             he will continue to go to Neuroworx as
from the neck down.                             provides approximately 3,600 outpatient          long as he can afford it. The physical and
    “I’m one of the fortunate ones,” he says.   visits per year, serves forty patients, and      mental healing that takes place, he says, is
“For unknown reasons, some functions            spans nearly four thousand square feet.          exactly what he needs.
started to return early on in my rehab. But     More impressive than the expanded space               “Some of the things I gained from
I still had to spend the next two and a half    is the facility’s purpose to rehabilitate spi-   physical therapy have really helped my
years relearning how to do everything.”         nal cord injury patients and help them on        relationship with my son,” he says. “I want
    This included not only walking but          the road to recovery.                            to live a normal life and have a successful
also basic functions like crawling, kneel-          This fall, ten years after his trampoline    career and family. It takes a lot of work,
ing, standing, and using his hands and          accident, Hull walked into his first class       and the expertise and sincerity of institu-
fingers. Hull noticed during the process,       as an Executive MPA student at BYU.              tions like Neuroworx make it happen.”

Jobs, cont .
ported by the jump in applications for a        years, PMF applications from BYU have            opportunities to travel but also to experi-
federal fellowship program—Presidential         hovered around ten per year. This year,          ence the stability that may not accompany
Management Fellows. The PMF invites             BYU submitted a record twenty-three              other jobs. “You don’t have to worry about
top graduate candidates across the country      applications.                                    the market crashing or your company tak-
to a recruitment fair in Washington, D.C.,          For Grover, federal jobs are particu-        ing huge risks,” Grover says.
each year that places qualified graduates       larly attractive because they not only allow
with a federal agency. In the past three

                                                                                                                             Fall 2009    •   5
education: the giFt that keePs on giving

Every year children seem to struggle with the same dilemma:         friends, and col-
what to give to their fathers for Christmas . or birthdays . or     leagues         have
Father’s Day . or special occasions .                               organized a schol-
     Last year Daniel Lau’s children worked outside the box for     arship in his name
their father’s retirement present . The gift they settled on out-   at    the    romney
shines the standard tools, socks, and electronics that infiltrate   Institute,” the chil-
fathers’ closets .                                                  dren       announced
     “Anything we gave him would end up on a bookshelf col-         to    an    audience
lecting dust,” says Marilyn Lau Pike, a 2008 MPA alum . “A          of four hundred
scholarship would be a living legacy that gives every year . It     administrators
would also honor the giving part of my father’s life .”             from around the
     The idea was born from a phone call between sisters Mari-      country .
lyn and Allison when Marilyn was a ByU MPA student . The                 Daniel says the
                                                                    gift was a com-

alumni news                                                         plete surprise . Daniel, a 1967 graduate of the ByU MPA pro-
                                                                    gram, says he hopes that this generous gift not only helps a
                                                                    student in need of financial assistance, but that also the stu-
idea crystallized when their brother robert Lau stepped up          dent will continue the cycle of giving .
to the plate and drafted a plan . robert enlisted the help of his        “If they have an opportunity later on in their lives, I hope
father’s friends and former colleagues to fund the scholarship      they would return the favor to somebody else who is in need
in addition to what the Lau family could contribute .               to get through college,” Daniel says .
     About seventy close friends and colleagues beyond the Lau           To Daniel’s children, this attitude of perpetual service
family         contributed                                                                                      and the value of an
to       the   scholarship
to honor a man who
                             “if they have an opportunity later on                                              education    was
                                                                                                                main impetus behind

they say dedicated                                                                                              selecting this unique
his life to education .      in their lives. i hope they would return                                           retirement gift .
At an annual admin-                                                                                                 “I   believe      it’s
istrators      conference     the favor to somebody else who is                                                 important     to    give
in San Francisco, the                                                                                           back . And if along the
Lau family presented             in need to get through college.”                                               way you can honor
Lau with the gift after                                                                                         somebody,      I    think
attendees watched a short tribute film to Lau’s life .              that’s only more meaningful,” robert says . “This gift honors a
     “To honor forty years in higher education, Dan’s children,     past generation that gave to us . It perpetuates the cycle .”

Then and Now, cont .
food breaks . Morgan and a group of students once stayed up         change, like the unity felt in the program . Covington still keeps
until 2 a .m . to complete a project that was due the next day .    in touch with former classmates and professors who he says
     “After the presentation was over the following morning, we     impacted him in unforgettable ways .
all went out to breakfast at Kneader’s for its unlimited French          “I feel like I am surrounded by a family that is trying to help
toast,” she says .                                                  each other be successful,” Morgan says .
     Time brings many changes, but luckily some things never

6    •   romnEy institutE
institute news
dreaM Jobs aMid econoMic crisis
The job market looked bleak in 2009.           says. “I have meetings that can really start      into a permanent position. Her hopes
Although unemployment rates reached 9          at any hour.”                                     came true, and now she is experiencing the
percent, some enterprising MPA gradu-              At this time of Forrest’s life, her erratic   reality of a museum start-up. The museum
ates relentlessly pursued not just a steady    schedule is just part of the fun in working       opens next spring and will feature musical
paycheck but their dream careers.              for her dream employer. For Holly Han-            instruments from around the globe.
     “I was very vigilant in following up      sen who works for the Musical Instrument               No matter the industry or location,
with a particular employer,” says Mike         Museum in Phoenix, work is all fun.               MPA graduates are spreading the word for
Speed, a 2009 MPA graduate.                        “Every day I get to go to work with           future MPA graduates.
    Speed was determined to secure a job       people who are obsessed with their jobs                “I am proud to say I’m from the Rom-
with Moody’s Investments after a repre-        and love what they’re doing,” Hansen says.        ney Institute of Public Management,”
sentative, Patrick Ford, spoke on campus       “I love museums; I love art; I had a passion      Forrest says. “My colleagues are surprised
last winter. Speed sent Ford his résumé,       for those areas, so I thought I could incor-      when they hear my degree is in public
sent him follow-up emails, and called him      porate my passions into my work.”                 management. I get to talk with them a
but heard nothing.                                 Hansen accepted an internship after           little bit about the program and how it
    “I checked Moody’s web site and saw an     graduation, hoping it would transition            prepared me for my career.”
opening, so I applied, and I put down Ford’s
name as a personal reference,” he says.                                 MPA 2009 Graduate Placement
    While listing Ford as a reference was        Organization                                     Emphasis               City
risky, it landed him the job as a municipal      Social Security Administration                   PMF Federal            Seattle, WA
bond rating analyst for Moody’s—a com-           United Way of Utah County                        Nonprofit              Provo, UT
pany that recommends credit ratings for          California State Auditor’s office                State                  Sacramento, CA
local governments.                               vW Intergovernmental relations                   hr                     Brazil
    Fellow classmate Katie Forrest wanted        US EPA                                           Federal                Washington, D .C .
to find work using her human resource            hewlett-Packard                                  hr                     Palo Alto, CA
emphasis. She set her sights on Hewlett-         U .S . Army                                      Federal                Fort rucker, AL
Packard to further magnify her human             government Accountability office                 Federal                Washington, D .C .
resource skills.                                 IntegraCore LLC                                  hr                     Sandy, UT
    “I knew a few people who worked for          City of San Antonio                              Local                  San Antonio, TX
them, and I had heard really good things         Standard & Poor’s                                Public Finance         San Francisco, CA
about them,” Forrest says. “I worked my way      Park City Municipal Corporation                  Local                  Park City, UT
in to have them at least look at my résumé.”     Moody’s Corporation                              Public Finance         Dallas, TX
    From that initial contact and subse-         City of raleigh                                  Local                  raleigh, NC
quent interviews, the international com-         California Bureau of State Audit                 State                  Sacramento, CA
puter company hired Forrest to train             hewitt Associates                                hr                     Utah satellite office
business teams around the world in basic         ByU LDS Philanthropies                           Nonprofit              Provo, UT
business principles such as logistics, bud-      Musical Instrument Museum                        Nonprofit              Phoenix, AZ
gets, and leadership. Because Forrest works      City of St . Johns                               Local                  St . Johns, AZ
with teams in Mexico City, Budapest, and         Academy for Creating Enterprise                  Intn’l Development     Brazil
São Paulo, she keeps a unique schedule.          NASA                                             Federal                houston, TX
    “Last night, I had a meeting at mid-         City of Nephi                                    Local                  Nephi, UT
night, supporting a team in Budapest,” she       governor’s office of Planning & Budget           State                  Phoenix, AZ

                                                                                                                           Fall 2009   •   7
                                                                                                                               U .S . PoSTAgE

                MPA .ByU .EDU                                                                                                  Provo, UTAh
           760 TANNEr BUILDINg                                                                                                PErMIT No . 49

              Provo, UT 84602

           oF ThEIr oWN EFForTS .”

ethics exPert Joins Faculty
Ethical dilemmas occur almost daily in          him in so many areas.”
corporations and management: Should                 The accomplishments of the Rom-
executives and employees go to a five-star      ney Institute’s newest faculty extend far
restaurant to discuss their bankruptcy fil-     beyond the BYU campus; they include
ing? Should city council members publish        the most-cited article on corporate social
the minutes of closed-door meetings? Is         responsibility and the Best Article Award
it wise to promote an immediate family          in 1999 by the International Association
member in your company? If you want to          for Business and Society.
know what one deep thinker on the sub-              Agle is also well-known for his teach-
ject believes, ask professor Brad Agle.         ing abilities—not just in the United
     An expert in the realm of business eth-    States but internationally as well. He was        A native of Michigan, Agle earned his
ics, he is the newest faculty member in         awarded the 2009 Distinguished Profes-        information systems degree from BYU
Brigham Young University’s George W.            sor of the Year Award as a top faculty at     in 1986 and went on to earn a PhD from
Romney Institute of Public Management.          the Katz School Executive MBA program         the University of Washington. He taught
Agle, professor of ethics and leadership,       in São Paulo, Brazil. And he has consulted    at Washington, Emory University, and
fills the newly created George W. Romney        with many notable organizations, includ-      the University of Pittsburgh—where he
Endowed Professorship.                          ing: Alcoa, U.S. Steel, and the U.S. Marine   helped found the David Berg Center for
     “Brad is one of the premier leadership     Corps.                                        Ethics and Leadership.
and ethics scholars in the world,” says David       “Brad has had exceptional training             “My heart has always been with BYU,”
Hart, Romney Institute director. “He also       and experience with corporate America in      Agle says. “I hold a strong belief that the
has a very rich background in the applied       the area of organization ethics,” says Gary   Marriott School and BYU have the abil-
business world and a tremendous network         Cornia, Marriott School dean. “I believe      ity to be a powerful force for good and a
of professional and academic contacts that      he will be a significant leader in the Mar-   leader in the field of business ethics unlike
will benefit BYU and the Marriott School.       riott School because of this tremendous       any other university.”
You rarely find people who are as strong as     experience.”

mikesanye mikesanye