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COMMUNICATE. COLLABORATE. CULTIVATE

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					COMMUNICATE. COLLABORATE. CULTIVATE.   3ccinc.com
                                                                    KEY SUCCESS FACTORS


 COMMUNICATE
 When you work with people, communication is a basic, core skill; yet a culture in which people
 openly contribute their ideas, thoughts, and opinions does not happen automatically. Leaders need
 to take deliberate steps to create the right environment - where communication is expected,
 supported, clear, fierce, and relevant.


 COLLABORATE
 Working together from a shared set of values towards the achievement of common goals gives
 leaders and team members a solid foundation for trust and collaboration. True collaboration comes
 from the desire and commitment of each individual to learn how to work cooperatively for
 organizational success.


 CULTIVATE
 Leaders need to actively cultivate, motivate and coach their people to create a culture of
 engagement, enthusiasm and excellence. Organizational success comes from dedicated, loyal
 employees who take pride in delivering outstanding results. Our measure of success comes from
 partnering with clients to help them reach these results, while positively affecting their bottom line.




                                                                                                           2
                                                           FOCUSED SOLUTIONS

  For an individual, a specific team or to improve the performance of the whole
  organization, we will develop programs, processes and structures to fit your current
  business priorities.




Leadership and           Customer                  Organizational            Business
People                   Service Solutions         Development               Development
Development                                        Solutions                 Solutions
Solutions

•Employee Development    •Excellence in Service    •Building High            •Model for Building Sales
 Plan                    •Organizing for Service    Performance Teams         Partnerships
•Performance Appraisal    Delivery                 •Building Team Support    •Prospecting for Business
•Communication Skills    •Service Excellence for    Coaches                  •Strategic Territory
•Fierce Conversations     Managers                 •The Balanced Scorecard    Management
•Managing Work           •Service Provider         •Roadmap to Team          •The World-Class
 Relationships            Certification             Excellence                Presenter
•Meetings that Work                                •The Team Toolbox




                                                                                                         3
                                                  CONTINUOUS IMPROVEMENT

innovation
 3cc can observe, coach and provide feedback to managers, leaders and
 teams helping them find ways to extend and apply innovative ideas to
 enhance business results. We will encourage you to:



     think differently
     ask difficult questions
     look at problems, processes, and solutions in new
      ways
     identify significant cost-saving or revenue
      opportunities
     leverage fresh perspectives, breakthrough ideas,
      and new paradigms to create value in the market

                                                                        4
                                                                    HOW WE WORK




                                                                                          Positive impact on
                                                                                           job performance
                                                        DELIVER

                                                        •   implementation plans
                                                        •   leadership development
                            DEVELOP                     •   one-on-one coaching            High return on
                                                        •   metrics                         investment
                            • coaching programs         •   mission / vision statements
                            •   custom solutions        •   on-going support/follow-up
                            •   just-in-time training   •   organizational structures
                            •   metrics / scorecards    •   seminars
                            •   organizational models   •   team workshops
DIAGNOSE
                            •   process improvements
                            •   strategic plans
•   360 feedback
•   assessments
•   gap analysis
•   surveys
•   team diagnostic tools



                                                                                                            5
                                                        INDUSTRY EXPERIENCE



  The partners of 3cc have provided consulting and training services to the
  following business segments and clients:




                    aerospace                  high technology                     retail
                                                                  Lenscrafters
                                                                  L’Oreal
 Pratt & Whitney Canada            AECL Candu
                                                                  Pearl Vision
 CAE                               Apple
                                                                  Reitmans
                                    Canadian Marconi
                                                                  Sears Optical
                                    Siemens
                                                                  Sunglass Hut

                  government                    pharmaceutical      telecommunications
 Canada Post
                                    Pfizer                       Bell
 CIDA
                                    Shering-Plough               Ericsson
 Department of National Defence
                                    Solvay Pharma                Newbridge
 Government Consulting Group
                                                                  Octasic
                                                                  Polarsat

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Janet Dedicik, CMC        514.242.1924
jdedicik@3ccinc.com         3ccinc.com




Gloria Di Francesco       514.710.8845
gdifrancesco@3ccinc.com     3ccinc.com




Nadia Arand               514.944.2029
narand@3ccinc.com           3ccinc.com

				
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