Name of your
Insert Travel Plan logo / photo of your
1. Introduction 2
2. Site Audit 5
3. Policy Audit 7
4. Travel Survey 8
5. Objectives 14
6. Targets 15
7. Business case 16
8. Action Plan 18
9. Monitoring and review 23
10. Marketing strategy 25
11. Appendices 27
Appendix A: Bus timetables and map 27
Appendix B: XXXXXXXXX cycle map 28
Appendix C: Staff travel survey 29
Remember: You will need to change the page numbers as you add text or take
Text in red highlight parts of the text that needs to be replaced with your
business’s details. Text in red and italics are suggestions for text that you should
add to the travel plan. Please delete the red text once you have made your
Travel plan Coordinator for name of your business
Name of coordinator here
Phone number: coordinators contact details
E-mail: coordinators e-mail address
This document outlines the travel plan for name of your business to encourage
staff and visitors to use more environmentally friendly alternatives than driving
alone. This travel plan aims to widen travel choice facilitating alternative modes of
transport, and reducing travel by single occupancy vehicles (SOV).
Name of your business is a (describe what your company does in one sentence).
Describe the needs for travel on works business (if any).
Name of your business employs approximately XXXX members of staff. Detail
variations in staff e.g. full time staff, part time staff, shift workers, etc.
Hours of Work
The main working pattern is between 00:00 – 24:00. The company operates on
flexi-working / standard working / etc hours. The site is open to staff from 00:00 –
In 20XX a total of XXXXX miles were claimed by staff in the course of their work.
Department Total miles Total miles
claimed 20XX claimed 20XX
Sales and marketing XXXXX XXXXX
Other XXXX XXXX
Total XXXXX XXXXX
Why are we producing a travel plan?
Name of your business has developed a travel plan in line with its corporate social
responsibilities and environmental policy. The travel plan will not only be
beneficial to the business but also for the staff. The business is aware that there
has been (brief description of why you want a travel plan, e.g. growing congestion
around the site and that car parking has spilled out from the staff car park onto
neighbouring streets). The travel plan aims to encourage staff and visitors to
travel by sustainable means.
What are the overall benefits of the travel plan?
Corporate responsibility: Producing a travel plan and receiving positive publicity
will improve name of your business„s corporate image. It will help to create a
better local environment for pedestrians and cyclists and result in cleaner air and
less congested local streets.
Increased travel choice: A wider range of travel options, savings and benefits
will enhance the recruitment and retention of staff working for name of your
business. The travel plan could lead to access to work, especially for those
without access to a car, which will lead to a greater catchments area for
Health Benefits: National statistics show that £1.6 billion is lost due to sick leave
each year. A more active workforce will be a healthier workforce, this will lead to
less days being taken off due to ill health and savings for the business. Staff who
regularly walk or cycle to work will be more productive and alert when they arrive.
A more accessible site: A decrease in the number of cars arriving at name of
your business will reduce congestion both at the site itself and on the approach
roads. This will allow ease of access for staff, visitors and deliveries. There will
also be an improvement of choices for staff and visitors in terms of travelling to the
site by foot, bicycle or public transport as the site becomes more accessible and
safer. It will also become a more attractive place to work and live near for both
staff and nearby residents.
Business efficiency: A travel plan can reduce corporate transport overheads by
minimising business mileage. It will allow saving on car parking costs and allow
the land to be used more productively. Tele-conferencing, for example, can help
reduce time spent traveling and out of the office.
Partnerships are an important aspect to the success of a travel plan. By building
partnerships with neighbouring companies and community groups we can gain
support for the work we are doing, disseminate information and be kept up-to-date
with best practice. As such, the business will look to build partnerships with some
of the organisations listed below.
The business will look to establish a travel plan partnership to ensure coordination
of activities between neighbouring companies, and where possible, to benefit
jointly from schemes.
Local cycle shops
Local cycle shops will be approached to offer them the opportunity to provide
discounts to staff. Local cycle shops can also help to promote cycling events and
provide advice on the maintenance of bikes.
The sector unions for your business will be a key partner in the success of this
Travel plan. The union (check to see if this is the case) has their own green
transport policy which reflects national environment agendas.
Representatives from both Suffolk County Council and your local District Council
have been consulted over the development of the travel plan.
2. Site Audit
Address Line 1
Address Line 2
Map of location of site (there are maps available on the internet at
http://maps.google.co.uk/maps or http://www.multimap.com/ or seek advice from SCC
Travel Plan Coordinaor)
The site has X entrance(s) for car users. The main entrance is approached from
name of road. There are currently car parking spaces for XXX cars. There are
XXX spaces available for staff, XX space for disabled parking, and XX spaces for
visitors and deliveries.
What should be included: Describe whether the car park overspills? Is access
controlled? How close is the car park to the main building? Do you charge for
parking in the car park? Is the car park owned by the business or leased?
Describe the access to the car park are there any problems (condition of road,
well lit, width, etc.)?
A Suffolk wide car sharing scheme (www.suffolkcarshare.com) is supported by
Suffolk County Council and is readily available to all employers in Suffolk.
Provide details of any car sharing schemes that have been set up.
Rail: The railway station is approximately XX.X miles from the site.
Bus: The nearest bus stops are located on name of road and are XX.X and
XX.X miles away from the site. The principal services are the No XX with buses
every XX-XX minutes during the day and No XX with a bus every XX-XX
minutes during the day. (See Annex A for further details)
(http://www.gmap-pedometer.com/ is a useful website to work out distances.)
Access to the nearest bus stops and train station pedestrians must cross name
any busy roads which must be crossed. (highlight anything on the route that may
encourage or be a barrier to walking to the bus stop / train station)
Bus stops / the train station are describe bus stops (are they well lit / covered,
what is the level of information provided).
What should be included: How close are the nearest stops? Are they covered?
Are seats provided? Are bus stops well lit? Are bus times displayed? How many
bus routes within walking distance of the site? What is the nearest station? How
far away is it? Are there any buses connecting the station to the site? What train
information is available for staff / visitors?
Cycle parking is provided at the location of cycle parking of the building (XX racks
with XXX spaces for cycles).
What should be included: What parking facilities are provided? Is it
weatherproof? Secure? Well signed?
Changing facilities: Are there showers? Are there lockers? Are roads servicing
the site conducive to cycling? Are there any facilities for cyclist to dry their clothes
if they have got wet? Describe details of the local cycle infrastructure?
Cyclists business mileage allowances are 20p per mile.
A cycle map for name of town is found in the Appendix X (see
Pedestrians access the site by a footpath from name of road, describe the walking
access to the site.
What should be included: Are there convenient access points for pedestrians
to the site? Are pedestrian routes direct to bus stops and other important
locations? Are routes accessible in and around the site? E.g. good surfacing,
good state of repair, drop kerbs, etc? Is the site accessible by wheelchair? Are
there any conflicts between vehicles and pedestrians? Are pedestrian routes in
and around the site well lit?
Changing facilities: Are there lockers? Is there a place for walkers to change if
they wish to? Are there drying facilities in case their clothe shave got wet whilst
walking to work?
Information on bus / train timetables, walking / cycling routes and bicycle user
groups can be found on the notice boards and the intranet / internet.
Notice boards for staff are located in xxxxxxxx and xxxxxx.
The intranet / internet site also has notice boards for staff which includes public
What should be included: What information is sent to visitors to the site? What
information is given to new recruits?
On average the company has approximately XX visitors each week. There are
XX deliveries and couriers throughout the week.
3. Policy Audit
Business travel policy
There are XX essential car users and they have a business car and claim
mileage. Describe details of car sharing opportunities for staff travelling to
meetings. There are currently XX pool bikes and XX pool cars available on-site.
Is there infrastructure in place on-site for tele-conferencing? Do deliveries arrive
from local suppliers were possible?
What should be included: Do staff travel off site for meetings? How do they get
there? Do staff car share/walk/cycle/bus to meetings? Do you use tele-
conferencing? What advice is given to visitors? Deliveries/collections procedure
Fleet management policy
There are currently XX vehicles owned by the company these are available to
name of department and are serviced regularly.
What should be included: Do you operate any driving policies? Defensive
driving etc? Do you have any policies on the loading of vehicles? E.g. amount
taken. Choice of vehicle and use. Do you have mileage for car users? Do you
provide company cars/have essential car users? Are the cars eco-friendly?
Conditions of employment
Name of your business has a XXXXX dress code, however those members of
staff who are in regular contact with clients are asked to dress appropriately. The
company operates on flexi-working hours with core hours between 10am-3pm and
a maximum lunch of 2 hours between 12noon and 2pm. The site is open to staff
from 7am – 9pm.
What should be included: Information provided at recruitment and induction
regarding transport options. Regarding work patterns (shift patterns, home
working, flexible working hours or compressed working week, hours worked).
Dress policy: What are the policies on staff changing / washing into work clothes
from cycling / walking gear
The business has committed itself to reducing its carbon footprint and is currently
investigating means to source sustainable power. Your business is currently
liaising with Suffolk CRED on sustainable issues.
What should be included: Is the business committed to reducing electricity,
water resources? What is the businesses carbon footprint?
4. Travel Survey
The Staff Focus Group held a meeting on the XXth XXX to discuss ways to
improve the existing facilities, and how to attract more people to use alternative
modes of transport to get to work at name of your company.
A number of suggestions were made to improve facilities at name of your
company. The key area identified for improvement was to provide list details of
findings from focus group.
Provide quotes from focus group.
Staff Travel Survey
A staff travel survey for name of your business was undertaken in May 20XX. The
survey was completed by XXX employees, which was approximately XX% of the
workforce. See Appendix X for more details of staff survey questions. A
summary of the results is set out below.
How staff currently travel to work?
Overall XX% mainly travel to work by car (single occupancy)
XX% mainly travel to work by a car shared with others by giving someone a lift
XX% mainly travel to work by a car shared with others by receiving a lift
XX% mainly walk to work
XX% mainly cycle to work
XX% mainly travel to work by the bus
XX% mainly travel to work by the train
XX% mainly travel to work by motorbike
XX% mainly travel to work by moped
XX% mainly travel to work by taxi (on own)
XX% mainly travel to work by taxi (shared)
Where are they travelling from?
XX% of respondents live up to 1 mile of the site
XX% of respondents live over 1 mile and up to 2 miles of the site
XX% of respondents live over 2 miles and up to 5 miles of the site
XX% of respondents live over 5 miles and up to 10 miles of the site
XX% of respondents live over 10 miles and up to 20 miles of the site
XX% of respondents live over 20 miles away of the site
See the Postcode Plot map below for details of staff home locations in
appendix X (SCC’s Travel Plan Coordinators will be able to help you with a
How long does it normally take to travel to work?
XX% of staff take 0-15 minutes to travel to work.
XX% of staff take 16-30 minutes to travel to work.
XX% of staff take 31-60 minutes to travel to work.
XX% of staff take 61-90 minutes to travel to work.
XX% of staff take 90 minutes or over to travel to work.
What is the main reason for using the car to get to work?
XX% of staff drive because they are contractually required to provide car for
work purposes – (claim essential user mileage allowance)
XX% of staff drive because they use car on work business but car not
contractually required – (claim casual user allowance)
XX% of staff drive because they take home business van
XX% of staff drive because of parental or other caring responsibility
XX% of staff drive because of convenience / time
XX% of staff drive because of health reasons
XX% of staff drive because they give a lift to family / friend / colleague
XX% of staff drive because they receive a lift from family / friend / colleague
XX% of staff drive because of the lack of an alternative
XX% of staff drive because they run errands before or after work or at
XX% of staff drive because of personal safety reasons
Where do staff normally park?
XX% of staff normally park at work site
XX% of staff normally park at free parking off site
XX% of staff normally park at paid parking off site
XX% of staff normally park at Other (give examples)
What would encourage to car share?
Note: staff were asked to provide two answers to this question.
XX members of staff would car share is there was a guaranteed taxi home in
case of emergency
XX members of staff would car share is there were reserved spaces for car
XX members of staff would car share is there were pool of cars / vans
available for use on work business
XX members of staff would car share is there was a database of sharers within
the business with similar work patterns
XX members of staff would car share is there were informal meetings with
XX members of staff already car share
Other suggestions to encourage car sharing included: (List examples from
answers to other)
What measures would encourage staff to use public transport?
XX% of staff would be encouraged to us the bus if there was even more
flexible working patterns
XX% of staff would be encouraged to us the bus if their journey route was
planned for them
XX% of staff would be encouraged to us the bus if there were free or
discounted tickets available through work
XX% of staff would be encouraged to us the bus if guidance / training on using
public transport was available
XX% of staff would be encouraged to us the train if there was even more
flexible working patterns
XX% of staff would be encouraged to us the train if their journey route was
planned for them
XX% of staff would be encouraged to us the train if there were free or
discounted tickets available through work
XX% of staff would be encouraged to us the train if guidance / training on
using public transport was available
What measures would encourage cycling?
Note: staff were asked to provide three answers to this question.
XX members of staff would cycle to work if there were secure cycle parking
XX members of staff would cycle to work if there were showers
XX members of staff would cycle to work if there were Changing and drying
XX members of staff would cycle to work if there were even more flexible
XX members of staff would cycle to work if there were increased cycle mileage
XX members of staff would cycle to work if there was a tax free cycle purchase
scheme through payroll
XX members of staff would cycle to work if there were free cycle training on
maintenance / practice
XX members of staff would cycle to work if there was 15 minutes changing
time for cyclists
XX members of staff would cycle to work if there were lockers
XX members of staff would cycle to work if there were a more relaxed dress
XX members of staff would cycle to work if there were health checks for staff
Other suggestions to encourage cycling included: (List examples from answers to
Which measures would encourage walking to work?
XX members of staff would walk to work if there were Even more flexible
XX members of staff would walk to work if there were a more relaxed dress
XX members of staff would walk to work if there were health checks for staff
XX members of staff would walk to work if there were 15 minutes changing
time for walkers
XX members of staff would walk to work if there were changing and drying
Other suggestions to encourage walking included: (List examples from
answers to other)
Where do staff travel to on work business?
XX members of staff travelled to meetings in other buildings owned by the
XX members of staff travelled to meetings with outside agencies
XX members of staff travelled to site visits
XX members of staff travelled to home visits
Other places staff travelled to included: (List examples from answers to other)
How often do staff travel during the working day for work purposes?
XX% of staff travel daily for work purposes
XX% of staff travel 3-4 times per week for work purposes
XX% of staff travel twice per week for work purposes
XX% of staff travel once per week for work purposes
XX% of staff travel once per fortnight for work purposes
XX% of staff travel once per month for work purposes
XX% of staff travel less than once per month for work purposes
XX% of staff never travel for work purposes
What is the most frequent mode used to travel on works business?
XX% of staff traveling on works business use a car on their own
XX% of staff traveling on works business use a pool vehicle
XX% of staff traveling on works business use a motorbike
XX% of staff traveling on works business use a moped
XX% of staff traveling on works business use a taxi on their own
XX% of staff traveling on works business share a taxi
XX% of staff traveling on works business walk
XX% of staff traveling on works business cycle
XX% of staff traveling on works business use the bus
XX% of staff traveling on works business use the train
Other ways staff travelled included: (List examples from answers to other)
How many members of staff are interested in working from home?
XX of staff question by the survey were interested in working from home.
What are the working patterns of the staff who participated in the
XX% of staff question by the survey were full time
XX% of staff question by the survey were part time
XX% of staff question by the survey were job share
XX% of staff question by the survey were part year
What are the normal working hours of the staff who participated in the
XX% of staff question by the survey worked standard working hours e.g. 8-4,
XX% of staff question by the survey worked flexible hours
XX% of staff question by the survey worked life balance hours
XX% of staff question by the survey worked out of hours e.g. nights or shifts
Other working hours included: (List examples from answers to other)
What time do staff usually arrive at work?
XX% of staff arrive at work before 7:30am
XX% of staff arrive at work between 7:30am – 7:59am
XX% of staff arrive at work between 8:00am – 8:29am
XX% of staff arrive at work between 8:30 – 8:59am
XX% of staff arrive at work between 9:00am – 9:29am
XX% of staff arrive at work between 9:30am –10:00am
XX% of staff arrive at work after 10am
What time do staff usually leave work?
XX% of staff leave work before 3:30pm
XX% of staff leave work between 3:30pm – 3:59pm
XX% of staff leave work between 4:00pm – 4:29pm
XX% of staff leave work between 4:30pm – 4:59pm
XX% of staff leave work between 5:00pm – 5:29pm
XX% of staff leave work between 5:30pm – 6:00pm
XX% of staff leave work after 6:00pm
What travel awareness measures are staff aware of?
Note: staff are asked to tick all that applied in this question.
XX members of staff are aware of the business‟s travel plan
XX members of staff are aware of the cycle mileage allowance
XX members of staff are aware of the cycle loans
XX members of staff are aware of the public transport season tickets
XX members of staff are aware of the Suffolk car share database
XX members of staff are aware of the pool vehicles
XX members of staff are aware of the cycle parking
XX members of staff are aware of the staff changing facilities
XX members of staff are aware of the staff showers
XX members of staff are aware of the public transport information stand
What gender were the staff who participated in the survey?
XX% of staff that participated were male and XX% were female
What age groups participated in the staff travel survey?
XX% of staff are aged between 16 – 24 years
XX% of staff are aged between 25 – 29 years
XX% of staff are aged between 30 – 39 years
XX% of staff are aged between 40 – 49 years
XX% of staff are aged between 50 – 59 years
XX% of staff are aged 60+ years
Analysis of results
Whilst this is a complete breakdown of the responses to the travel survey you
should give a brief round up and analysis of the results e.g. what they mean. For
example, do the results show that the majority of staff travel to work by car and on
their own? Or does it show that a moderate proportion of staff already travel to
work by sustainable means?
Alternatively you could have the brief round up and analysis in this section and
have the full breakdown in appendices.
The most common way for staff to travel to work is the car (XX%) followed by
xxxxxx (XX%) and xxxxxx (XX%). This shows that there is a high proportion of
staff travelling to work by car / sustainable means (delete as appropriate).
The peak arrival period is XX:XX to XX:XX which sees XX% of daily arrivals.
The peak period for departures is between XX:XX to XX:XX, representing
XX% of the daily departures.
With XX% currently cycling to work and with XX% living within 5 miles of work
and could potentially cycle to work. The measures that are most likely to
encourage staff to cycle to work are xxxxxxxxx, xxxxxxx and xxxxxxxx.
With XX% currently walking to work and with XX% living within 1 mile of work
and could potentially walk to work. The measures that are most likely to
encourage staff to walk to work are xxxxxxxxx, xxxxxxx and xxxxxxxx.
The measures that are most likely to encourage staff to catch the bus to work
are xxxxxxxxx and xxxxxxxx.
The measures that are most likely to encourage staff to catch the train to work
are xxxxxxxxx and xxxxxxxx.
XX% of staff travel off-site for work related business. The main form of
transport is xxxxxx (XX%), the second and third most popular are xxxxxx
(XX%) and xxxxxx (XX%) respectively.
The objectives of name of your business’s travel plan are:
To reduce congestion around the site
To reduce unnecessary travel and to encourage those that
do to travel to use more sustainable modes of transport.
To facilitate the use of sustainable travel so that car
ownership is not a requirement for employment by improving
facilities and providing travel information.
To ensure that all staff, visitors and deliveries are aware of
the travel plan
Improve name of your business’s environmental image.
To promote a more productive and healthier workforce
To reduce business mileage claims
To increase recruitment and retention of staff.
Targets will be set to ensure name of your business‟s travel plan is meeting its
Table of targets (This list gives examples of targets. The targets you choose
should be formed from the results of your travel survey)
Action How Target
To appoint a Travel Plan Co-ordinator Appointed
This could be a new post or be the responsibility of XXXX
someone already in post 20XX
To double the number of staff cycling to work by Annual staff
20XX (From XX% of the workforce to XX%) travel
Reduce the number of staff living within 1 mile and Snapshot Spring
driving to work by 30% by 20XX surveys 20XX
To reduce the number of employees travelling to Annual staff Summer
work alone by car by 20 percentage points over 5 travel 20XX
years (to XX% of workforce) survey
To annually reduce business mileage costs by 5% for Business
the next 5 years mileage
To increase bus use from XX% to XX% by 20XX Annual staff Summer
A reduction in the requirement for 5 car park spaces Summer
by July 2009 20XX
To increase the number of staff car sharing to work Annual staff Summer
by 10% by 20XX travel 20XX
A 10% increase in the number of travel passes Travel plan July 20XX
issued by December 20XX Co-ordinator
A 5% increase in cycle or public transport mileage Mileage Dec 20XX
claims and a 5% decrease in car mileage claims by claims / HR
7. Business Case
Car park charging
The name of your business is looking to set car parking charges in line with local
authority rates at £X.XX per day. Whilst car parking charges are introduced the
charge will be £X.XX for the first 3 months. The current cost to the company of
keeping maintaining car parking is £XX,XXX (XXX spaces at £400 per annum).
The charges for the 1st year could generate £XX,XXX (calculated on a full car park
XXX spaces x 231 working days). The car parking fees will be ring fenced and will
provide money travel plan initiatives.
Measure Cost Effect
Car Park Management
Remark spaces in car park: £XXX Help to promote car
reserved spaces for car sharing
Remark car park remark £XXX Relieves stress of having
space for a drop off point to find a parking space
Car Parking: remark a space £XXX Relieves stress of having
for short stay visitors to find a parking space
Car park management costs £XXXX Revenue from car parking
Add a barrier to the car park £XXXX Enforces who can park
to restrict parking and who can‟t
Driving Techniques Reduced fuel costs
Provision of pool cars £XXXXX per car Reduces need for
essential car users to
travel to work by car
Promotion of car share Staff time Encourages staff to car
Car sharing guaranteed ride £XX per year Removes a barrier to car
Review business mileage £XXX Reduces cost of business
Review policy on purchase of Reduces cost on fuel
Information carousel £XX and staff time
Subsidised rail/bus season £XX per member of staff Promotes public transport
tickets (XX% off cost) use
Travel information on the Staff time Equips staff and visitors
internet site with knowledge of
Travel information on the Staff time Equips staff with
intranet site knowledge of alternatives
Sending maps and public Staff time Encourages visitors to
transport details to visitors travel using public
prior to visit transport
Travel Awareness Staff time Promotes sustainable
travel choices to work
Travel Information £XXX for competitions Promotes where staff can
and staff time find information on
The Healthy options
Salary sacrifice scheme for £XXXX
Interest free loans for cyclists £XXXX
Increase cycle parking stand £XXXX Enables cycling to work
(weatherproof and secure /
Cycling pool bikes available £XXX per bike capital, Encourages cycling at
(x2) £XX annual work
Cycling mileage scheme 20p per mile Encourages cycling at
Covered and secure cycle £XXXX Enables cycling to work
parking for staff
Covered and secure cycle £XXXX Enables cycling for
parking for visitors visitors
Provide lockers for cyclists £XXXX Encourages walking /
and walkers cycling to work
Provide showers for cyclists £XXXX Encourages walking /
and walkers cycling to work
Provide drying facilities / £XXXX Encourages walking /
laundry services for cyclists cycling to work
Walking umbrella pool £XX Promotes walking
Informing new staff Staff time, include in Promotes the travel plan
Promotional Days £XXX for competitions Promotes sustainable
and staff time travel choices to work
Launch of travel plan £XXX for competitions Promotes the travel plan
and staff time
Different ways of working
Introduce flexi-time Minimal cost to ensure Spreads out car park
core hours are covered demand
Introduce teleconferencing £XXXX to set up a Spreads out car park
teleconferencing suite demand
Introduce compressed Minimal cost to ensure Spreads out car park
working week core hours are covered demand
Introduce home working Spreads out car park
Total costs capital/revenue £ XXXXXX
8. Action plan
The following table sets out our travel plan actions. These initiatives have
already been assessed by the Senior Management Team in terms of feasibility,
time-scale, delivery responsibility, costs and funding services.
Suggested time-scales for action:
Short = up to 1 year
Medium = 3 years
Long = 5 years
Awareness raising for the travel plan
Area Action scale Comments
Informing new Induction manual to include To contain details of public
staff Travel plan information transport, timetables, cycle and
Travel plan / Travel to work walking links, how and where
information and displays at any HR to buy tickets, details of
induction events discounts / loans for ticket and
Promotional Participate in Bike to Work Week Further details of Bike2Work
Days (XX-XX June) & European Mobility week (and free downloadable
week (EMW) (3 week in poster shells) at
Staff who ride to work on this
day would receive a free or Promotional leaflets at
discounted breakfast at www.suffolktravelplans.com
During B2W and EMW week
there will be displays / leaflets
for staff and visitors
Travel plan surgeries to
encourage feedback on
Travel plan Hold event to promote the travel Promotional literature on
launch plan to all staff, have a competition, www.suffolktravelplans.com
have displays, promotional literature
Travel Travel Awareness Campaign Important to publicise success
Awareness Use of staff notice board to and keep staff and visitors
promote initiatives informed
Articles on alternative modes in
staff newsletter / team briefs /
Information about the Travel
plan schemes and success on
the company website
Travel Add a prominent “Travel to work” Information available to
Information section to the website with as contain: bus guide, train
much detail of the travel plan timetables, travel information
and cycle and walking routes, as telephone numbers, cycle
many bus and train fares, route map, walking routes from
timings, etc. as possible bus stops / train station,
Maps designed to give clear and Community Transport, and
concise information to visitors on TPC
other relevant information as
travelling to the site on foot, by available.
bicycle and on public transport
will need to be developed
Distinct and prominent travel
information leaflet holder to be
sited in reception
Individual travel planning to be
offered to staff
Management / Source local suppliers were
Scheduling of practicable
The healthy options
Cycling & Clearer cycle markings and signs See the walking and cycling
walking on the route from the main strategy on the Suffolk County
signage entrance to the cycle parking Council website
Cycling & Provide / improve facilities for Costings / feasibility study
walking staff: needed
facilities for Shower facilities Discussion with the Staff
staff Changing rooms Focus Group about the
Lockers location of facilities
Drying facilities for wet
Cycle parking Provide weatherproof and secure Current CCTV coverage could
facilities cycle parking be used to cover the cycle
Cycle parking facilities for visitors parking
Loans Interest free loans for cycling A survey of potential take-up
equipment / bikes should be carried out
Salary sacrifice Bike 2 work scheme, to investigate
scheme potential bike shops who will
provide the scheme
Cycling & Provide information to encourage
Walking cycling and walking
information Distribution of free cycle route
guides to staff and visitors
Cycle Bike maintenance sessions for a Promote cycling on special
promotion free bike health check and days e.g. bike2work day,
Special events puncture repair Free down-loadable posters
Provide small rewards for staff / display boards with cycling
who cycle (e.g. pen/ chocolate information at
bar, etc.) www.nationalcyclingstrateg
Arrange discounts on bike y.org.uk
Bikers Breakfast for people
cycling in bike2work week
Regular posters on staff notice
Bicycle Users Set up of a BUG, to be Will investigate opportunities
Group (BUG) organized by enthusiastic for communication such as
cyclists within the organization. website / notice board
Public Publicity of public transport routes, Contact SCC Travel Plan
Transport timetables, travel information lines Coordinators to add company
Publicity for staff and visitors. to mailing list of up-to-date
Add travel help lines to internal timetables.
telephone directory (e.g.
Traveline for public transport info
on 0870 608 2 608), National
Rail enquiries 08457 484950 (24
update bus timetables in main
reception display / internet
Subsidised Investigate subsidies for bus/train
tickets tickets or free trial tickets for staff to
try the bus / train.
Salary sacrifice Season tickets for bus / train. To be
scheme discussed with local authorities
Loans Interest free loans for public A survey of potential take-up
transport season tickets should be carried out
Public Set up corporate account with train Bulk purchase tickets can be
Transport companies for ticket purchase bought for certain routes or
season tickets can be bought
for staff at a discount. The
discount is dependent on
number of tickets bought
Car Park Consider introducing car park Charging for car parking can
Charges charges for staff also be equitable to those staff
Money to be ring fenced for who don‟t drive to work.
travel plan initiatives. Charges to be in line with the
cost of parking locally
Car Park Review car park layout improve Car sharing bays to be
Management cycling and pedestrian routes, and monitored by other car users /
signage through the site use of car sharing permits
Add markings for car sharers, short
stay visitors, a drop off point
Driving Provide training on safer and
Techniques greener driving techniques:
consider subsidising this course
or offering it free of charge to
add information about “greener”,
more fuel efficient driving to the
Loans Interest free loans for conversion of A survey of potential take-up
car to clean fuel (LPG etc.) should be carried out
Pool Cars Pool cars – investigate the costs Hybrid cars may also be an
and possible savings through alternative or bio-diesel.
providing LPG or electric pool
Ensure that when new lease
cars are purchased that these
are either Electric, LPG or Dual
Fuel Cars or cars with lower
Business Car Use
Mileage Review mileage allowances. Consider those who drive more
Allowance energy efficient cars receive a
lower mileage rate.
Guidance for Encourage the use of public
managers transport for business use
Provide information on
timetables, tickets, prices and
routes by alternative modes to
common meeting destinations
Time meetings to facilitate
travelling by public transport
Provide information to enable
delegates to car share
Monitoring Keep clearer records on Business This will identify where more
Mileage to monitor change and efficient modes of transport
meet Best Value requirements. could be used.
Mileage to be broken down into
essential and casual user
Which modes of transport were
used (including bike, bus, train)
for which journey
Car Sharing Develop a more formal system e.g. only one car mileage claim
to encourage staff attending the allowed per meeting?
same meeting to travel together.
Provide delegate lists for those
attending meetings /
conferences to facilitate car
sharing (include all county
council staff e.g. teachers)
Car Sharing – www.suffolkcarshare.com
Car Sharing Mark spaces close to a Security checks needed to
incentives convenient entrance for those ensure that 2 parking permits
who car share in each window (both users?)
Car sharing bays to be
monitored by other car users /
use of car sharing permits
Car sharing Car Share promotional posters
promotion to be put up on all staff notice
Car sharing displays in main
Car Share promotion in EMW /
Car use In case of emergency, guaranteed Tax note: There are tax
ride home for car sharers when an breaks for in case of
emergency occurs. emergency ride homes, see
Different ways of working
Introduce flexi- Review working patterns and Do these working hours suit
time possible implementation the business needs
Introduce Investigate costs to implement
teleconferencing teleconferencing equipment
Introduce Review working patterns and Do these working hours suit
compressed possible implementation the business needs
Introduce home Promotion of working from home
9. Monitoring and Review
Targets have been set which are relevant, measurable and achievable and
will be monitored on an ongoing basis. Following the initial Staff Travel
Survey and the Staff Focus Group, we need to undertake regular research
and monitoring to see how we are meeting our targets and to assess any
attitudinal changes that may be occurring.
The travel plan coordinator:
The travel plan coordinator will take responsibility for the monitoring and
review of the travel plan. Their role is to:
Develop a full action plan detailing costs, responsibilities and clear dates
Monitor the measures to ensure that they are achieving their aims
Ensure that the travel plan makes progress. Develop future initiatives.
Oversee the development and implementation of the Travel Plan on a day-
Obtain and maintain commitment and support from senior managers, staff,
union representatives etc
Design and implement effective marketing and awareness-raising
campaigns to promote the Travel Plan
Set up, co-ordinate and attend Steering Groups, Working Groups etc
Act as a point of contact for all staff requiring information
Ensure the travel information available is always up to date
Liaise with external organisations, e.g. local authorities
Negotiate with transport operators to secure discounts for staff
Co-ordinate the monitoring programme for the Travel Plan, including target
setting (in agreement with Suffolk County Council) and make necessary
changes if the targets are not being met
Present a business case to secure a budget for Travel Plan development
and ensure its efficient and effective use.
Alternatively a travel plan steering group could be set up for the travel plan
coordinator to feed back to. The travel plan steering group could include
committed individuals from across the business, a member of senior
management and a union representative.
Detailed records of their findings should be kept to inform revised editions of
the Travel plan every 2 years, which will consist of a revised „Action plans of
measures‟. A full travel plan will be revised every 5 years.
In future surveys a snapshot survey should be conducted annually in April and
a full travel survey conducted annually in September. The staff survey will be
delivered on-line and staff will be e-mailed with a link to the survey. A prize
draw will also take place for staff that complete and return the survey.
The snapshot survey will cover:
Where people come from (postcode)
What is the main mode of transport they use and distance by time
How would you usually travel if your normal mode was not available
The survey will cover:
Where people come from
The distance they travel to work
What mode of transport they use
What alternative modes of transport are they aware of
What time they usually travel to work
How often they need their own car for work purposes
Where staff park if they drive
If staff drive what are the reasons for doing so.
How long their journey takes them
Details of how staff travel to meetings and how often.
Awareness of facilities / initiatives of the travel plan
Changes to travel behaviour in the last 3 years
A visitor surveys will be conducted every 12 months to a small sample. It is
anticipated that these surveys will contain a maximum of 3 questions. The
main aim of the surveys are to establish how they travel to the site, and any
improvements / changes that could be made to encourage them to use
alternative modes. This and will enable us to monitor any changes in travel
The Travel Plan Coordinator will be responsible for the monitoring of the
Travel plan. The travel plan will be monitored using the following sources:
Records of media releases on the travel plan and sustainable travel
To monitor awareness of the travel plan with local organisations
Payments made on business mileage
Count the cars in the car parks (on the same day each month e.g. First
Tuesday of the month)
Count bicycles at various cycle stands (on the same day each month e.g.
First Tuesday on the month)
6 monthly snapshot staff surveys. (random survey: meet staff on arrival with
a short questionnaire to assess effectiveness of take-up, and specific
surveys: targeting people in certain departments/certain levels), monitor
overall progress with annual staff travel surveys to the whole staff.
Feedback from team briefs
Quarterly focus groups to discuss transport issues
Records of travel awareness campaigns (displays, special days, posters,
Encourage feedback and comments from staff taken at promotional days /
travel plan surgeries.
Monitoring of traffic around site using traffic counts.
Annual staff travel survey, which will be delivered on-line and staff will be e-
mailed with a link to the survey (Delivery of the survey will depend upon
your business, i.e. if staff don’t have access to a computer and the internet
would an online survey be suitable?). A prize draw will also take place for
staff who complete the survey.
10. Marketing Strategy
The target audiences for this travel plan are all staff and visitors. It is essential
that all aspects of this travel plan be effectively communicated to these
groups. A vital part of the success of this plan will also be in letting people
know how the travel plan is doing. A branded marketing campaign will be
undertaken to establish the travel plan and its initiatives. This will be done
through the following means:
Notice boards and information carousels will be used to highlight public
transport, walking and cycling information and to keep staff informed of
special days and events that are being organised. These will be displayed in
the XXXXXXXX. The BUG will also be provided with a notice board to
promote cycling information and events.
Leaflets promoting the benefits of public transport, the healthy options and car
sharing will be e-mailed to the appropriate staff, depending on the results of
the staff travel survey.
Staff manual and induction manual
The staff and induction packs will be updated to inform new staff of the key
aspects of the travel plan. This is especially useful, as research indicates that
the best time for people to change travel habits is when they are changing
jobs or moving house. Travel plan information will be included in induction
The Launch Event
The Travel plan will be launched to staff, visitors and the media to promote the
work that the name of your business has carried out, and to inform people of
their new travel choices. Following this, we aim to send regular media
releases of how name of your business‟s travel plan is progressing to help
raise awareness with general public.
Alternative travel details regarding how to get to the name of your business
via public transport, walking and cycling will be sent out either with application
forms or with information about coming to interviews.
Name of your business’s Web site
Public transport information, maps of walking and cycling routes, and details
of cycle parking will be included in more detail and more prominently on the
company‟s web site. There will also be basic information about the travel plan
and updates of the successes of the Travel plan initiatives.
Travel plan surgeries
New initiatives and measures will be introduced to staff through travel plan
surgeries. The surgeries will be held every 3 months and allow staff the
opportunity to raise queries about the travel plan.
Ongoing APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR
Bike to Work
from Home day
„Coffee club‟ for
Appendix A: - Bus timetable for the nearest bus stops
Include a map of bus routes for the area (Example below)
Appendix B: Include a cycle map where appropriate (Example below)
for cycle maps in Suffolk)
Appendix C: Staff Travel Survey
Your journey to work
1. How far do you normally travel to work (one If you do not travel to work by car please go on to the
direction only)? (Please only tick one box ) public transport section.
Up to 1 mile
Driving to work?
Over 1 mile and up to 2 miles
Over 2 miles and up to 5 miles 6. What is your main reason for using a car as a driver
Over 5 miles and up to 10 miles or a passenger to get to work? (Please only tick one
Over 10 miles and up to 20 miles box )
Over 20 miles Contractually required to provide car for
2. How long does it normally take you to travel from work purposes – (claim essential user
home to work? (Please only tick one box ) mileage allowance)
Use car on work business but car not
0-15 minutes contractually required – (claim casual
16-30 minutes user allowance)
31-60 minutes Take home business van
61-90 minutes Parental or other caring responsibility
91 minutes or over Convenience / time
3. Which of the following forms of transport cover the Health reasons
most significant part of your usual journey to work? Give a lift to family / friend / colleague
(Please only tick one box ) Receive a lift from family / friend /
Car (on own) Lack of an alternative
Car (give lift) Run errands before or after work or at
Car (receive lift) lunchtimes
Motorbike For personal safety reasons
Taxi (on own) Other (please specify)……………………………….
Taxi (shared) 7. At your normal workplace where do you or your
Walked driver normally park? (Please only tick one box )
At work site
Free parking off site
Paid parking off site
Other (please specify)…………………………..
Other (please specify)……………………………….
4. Do you have a mobility problem that dictates the
use of this form of transport? (Please only tick one 8. Which TWO of the following would most encourage
box ) you to either car share with colleagues or sign up to
your businesses private car share group on the
Yes Suffolkcarshare.com database? (Please tick two
No boxes that apply )
5. Please select TWO of the following forms of Guaranteed taxi home in case of
transport which you would MOST likely to use as emergency
an alternative for your journey to work Reserved spaces for car sharers
Car on your own Pool of cars / vans available for use on
Car with other(s) work business
Motorbike Database of sharers within the business
with similar work patterns
Informal meetings with potential sharers
Not applicable as I already car share
Other (please specify)………………………………
None of the above (please give reason)………….
Other (please specify)………………..
Public Transport Travel on work business
9. Which of the following changes would you most 12. If you are required to leave your place of work on
encourage you to use public transport for your business please indicate which of the following you
journey to work? Or if you already travel to work by attend? (Please tick all that apply )
public transport, which would you most like to see?
Meetings in other buildings owned by
(Please only tick one box for each mode )
Bus Train Meetings with outside agencies
Even more flexible working Site visits
patterns Home visits
Journey route planned for Other (please specify)………………………………
13. How often do you leave your place of work to attend
Free or discounted tickets
meetings or site visits, home visits etc. (Please only
available through work
tick one box )
Guidance / training on
using public transport Daily
Other (please specify)…………………………… 3-4 times per week
None of the above (please give reason)………… Twice per week
……………………………………………………….. Once per week
Cycling Once per fortnight
Once per month
10. Which THREE of the following changes would Less than once per month
most encourage you to cycle on your journey to Never
work? If you already travel to work by bicycle
which of the following changes would you most like 14. What is your most frequently used mode of travel on
to see? (Please tick three boxes that apply ) work business? (Please only tick one box )
Secure cycle parking Car on your own
Showers Pool vehicle
Changing and drying facilities Motorbike
Even more flexible working patterns Moped
Increased cycle mileage expenses Taxi alone
Tax free cycle purchase scheme through Taxi shared
Free cycle training on maintenance / Bicycle
15 minutes changing time for cyclists Train
Lockers Other (please specify)
Relaxed dress code None
Other (please specify)…………………………..…. Your work patterns
None of the above (please give reason)……….... 15. If suitable to your job role, would you be interested
……………………………………………………….. in working from home on occasion? (Please only tick
Walking one box )
11. Which of the following changes would most Yes
encourage you to walk on your journey to work? If No
you already walk to work, which of the following 16. Do you work? (Please only tick one box )
would you most like to see? (Please only tick one
box ) Full time
Even more flexible working patterns
Relaxed dress code
Other (please specify)…………………………….
15 minutes changing time for walkers
Changing and drying facilities
Other (please specify)……………………………
None of the above (give reason)……................
17. What hours do you normally work? (Please only 23. What is your full home postcode?
tick one box )
Standard working hours e.g. 8-4, 9-5, 10-
24. Please stat below the full address of your normal
Work life balance hours Building
Out of hours e.g. nights or shifts name
Other (please specify)……………………………. Building No.
18. What time do you usually arrive at work? (Please
only tick one box ) Town
7:30am – 7:59am
8:00am – 8:29am All information will be used for the purpose of
8:30 – 8:59am implementing the Travel plan and handled in
9:00am – 9:29am accordance with the data protection act 1988.
19. What time do you usually leave work? (Please
only tick one box )
3:30pm – 3:59pm
4:00pm – 4:29pm
4:30pm – 4:59pm
5:00pm – 5:29pm
5:30pm – 6:00pm
20. Are you aware of any of the business‟s following
initiatives? (Please all that apply )
The business‟s Travel plan
Cycle mileage allowance
Public transport season tickets
Suffolk car share database
Staff changing facilities
Public transport information stand
21. What gender are you? (Please tick one box )
22. Which of the following age groups do you belong
to? (Please only tick one box )
16 – 24 years
25 – 29 years
30 – 39 years
40 – 49 years
50 – 59 years
Name of your company
Travel plan Coordinator: XXXXXXX XXXXXXX
Telephone number: XXXXXXXXXXX
Suffolk County Council
Travel plan Coordinators
Tel: 01473-264429 / 59
Public transport National Rail enquiries
Suffolk Public Transport www.nationalrail.co.uk/
www.suffolkonboard.com 08457 484950 (24 hrs)
Tel: 0845 606 6067
Further details of Bike2Work
Community Transport week
Tel: 01473 265060
Local Rail Operator Further information on tax
www.onerailway.com/ breaks and travel plans
Tel: 0845 600 7245 www.inlandrevenue.go.uk
020 7438 6420 / 6425
Tel: 0870 608 2 608