Green Belt Project for Service Industry

							          With Green Belt Certification from the Crummer School of Rollins College

Six Sigma Green Belt Training is quickly becoming a core skill in today’s competitive work
environment. Now you can enter the job market with these skills in place and accelerate your
opportunities for career advancement with Green Belt Training and Certification through Rollins
College and its partnership with Breakthrough Management Group.

When you learn Six-Sigma, you learn more than just a methodology for improving processes.
You learn a number of valuable tools that will help you throughout your career.

Six Sigma Green Belt Training will help you:
     Improve your problem solving skills in any situation
     Learn how to lead teams and facilitate project work
     Become a better project manager

The Crummer School is the only MBA program in the nation where you can study for your
Green Belt Certification as part of your MBA program. Don’t miss this opportunity!

Course Length
Six days in the classroom with supported online training
throughout the term--a total of 48 contact hours with a
certified aster Black Belt trainer, Mr. Vince Ruscello of
BMG.

Course Includes
    On line support through the Six Sigma
      Wizard of BMG
    MINITAB®15
    Four Green Belt examinations
    On-line Course review materials                        "Everything about the
    Project review by a Master Black Belt                  course was useful,
                                                            regardless of the industry
Course Requirements                                         you work for.“
A laptop with Microsoft® Office

Certification Requirements
Successful completion of all assignments, quizzes, exams, and a final field project.

More Information at: http://www.bmgi.com/factsheets/BMG%20-
%20eGreen%20Belt.pdf
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                        Six-Sigma Green Belt Certification:
               Course Credit & Certification Rules Regarding the Class

For Course Credit:
This course is different from any other course at the Crummer Graduate School at Rollins
College. This is a Green Belt Training course leading to a professional certification upon
completion of all requirements. Participants are to complete all online modules and attend all
classroom sessions.

The course grade is a pass or fail. There are no A, B, or C grades awarded.

There are four end-of-course examinations, with three hours allowed for each. The students have
about a month between the last class day and when grades are due to take the exams. To pass the
course, the students must earn a 70% (or more) on each exam. If a student does not pass any
single examination, the student can retake the exam two more times until he/she passes.


For Green Belt Certification:
All exams must be passed and a project must be completed with the final report submitted to
BMG for review. You have up to 9 months after the course is completed (that is, when your P or
F grade is submitted) for final report submission. Up to four people may work a project as a
group and submit the final report together.

The criteria for acceptance are that the report must show substantial evidence of using the
DMAIC method and must exhibit a good selection of the tools learned during training. The two
most common reasons for rejecting a final report are: 1) no credible list of process changes that
improved the process and 2) no positive evidence (data) showing a statistically probable
improvement. As we teach during class, DMAIC is results oriented, not activity oriented. Doing
all the DMAIC activities, but not arriving at a solution does not get one certified.



James P. Gilbert, Ph.D.              Vince Ruscello
407-628-6375                         352-348-3774
jgilbert@rollins.edu                 VinceR@BMGi.com
                                                                                               3
                 Roy E. Crummer Graduate School of Business Course Syllabus
                                     Rollins College

              MGT 616 – SIX SIGMA GREEN BELT TRAINING
              Instructor: Vince Ruscello – Breakthrough Management Group
                                Professor James P. Gilbert
                               Saturday/Sunday and Online

Course Description
Six Sigma is recognized around the world as one of the premier business improvement
systems. With its focus on data-driven solutions and quantifiable financial results, Six
Sigma has expanded beyond manufacturing industries into health care, financial, and
service industries.

Green Belts are key players in Six Sigma companies. Some of the functions of Green
Belts are to lead process improvement teams and to use the Six Sigma tools in their
everyday work--thus accelerating a culture change in the organization.

In this course, the student will be trained to be a Green Belt by Breakthrough
Management Group (BMG), a world leader in deploying Six Sigma. The training
program consists of three parts:
         1. Online, self-paced coursework
         2. Three weekend sessions with a BMG instructor
         3. Working a Six Sigma project concurrent with training and beyond the course

After completing this course, the student will:
       1. Understand DMAIC (the Six Sigma process improvement methodology)
       2. Learn brainstorming, analysis, improvement and control tools
       3. Appreciate the role of a Green Belt in a Six Sigma organization

At the end of the term, in order to obtain course credit and Green Belt Certification, the
participant is required to take four certification exams. Upon completion of the project and
acceptance of a final report, the student will receive Green Belt certification from BMG.

Course Materials
Lecture Notes supplied for weekend sessions (NOTE: Binder passed out each Saturday Session.)
Software: Minitab (NOTE: This software is part of your course fee.)
                                                                                                    4
                       Roy E. Crummer Graduate School of Business Course Syllabus
                                           Rollins College

Individual or Group Project
       1. During the term, the students are required to work on an individual or group project.
       NOTE: These projects are not supplied by the Crummer Graduate School. Each
       participant must locate their own project.

           2. During this project the students will apply the DMAIC methodology and Six
           Sigma tools to improve a real process.

           3. Each student or group will be required to prepare a presentation about their
           project to be delivered during each weekend session.

           4. Completion of the project, submission of the final report to BMG, and acceptance by
           BMG are required for Certification as a Green Belt.

Homework
     1. It is expected that the students will complete all online modules, quizzes and
     homework that is assigned prior to each weekend session.

           2. Online modules are located under the “Fundamentals” tab on the BMGUniversity
           website1.

           3. The students will work individually or in groups of 2 or 3 towards completion of a Six
           Sigma Green Belt project. Progress toward completion will be assessed by project
           presentations turned in to the instructor during the weekend sessions and by a final
           project report.

Course Grade
This course is on a pass/fail basis. Grade will be based on completion of the online work,
homework, weekend attendance and coursework, and the passing the 4-part certification exam.

BMG Certification Requirements
     1. Completion of all online modules and attendance at all weekend sessions.
     2. Passing the 4-part certification exam at the end of the semester with a 70% or
     higher.
     3. Completion a Six Sigma project and acceptance of the project final report by
     BMG.




1
    These modules will be turned on at the start of the term.
                                                                                                     5
                     MGT 616 - Six Sigma Green Belt Certification
In the Fall term the Crummer School will be offering a three credit elective course on Six Sigma.
Six Sigma is a business improvement strategy that seeks to identify, reduce, and eliminate
defects from every product, process and transaction. The approach requires defining the process
function, identifying, collecting, and analyzing data, creating and consolidating information into
useful knowledge, and the communication and application of such knowledge to reduce variation
and cost.

The course is based on a Pass/Fail grading scheme. To receive a Pass grade you must
successfully complete 4 examinations at the conclusion of the course. Those participating in this
course will be certified as a Green Belt at the conclusion of the Green Belt project. The Green
Belt project will in most cases go beyond the initial term.

Green Belts are a vital component to any successful Six Sigma program. Many organizations
begin Six Sigma deployments by training Champions and Black Belts and quickly realize the
need to involve a larger critical mass of people to achieve breakthrough level results from their
Six Sigma initiative. Green Belt training is an excellence way to enhance the effectiveness of
both process owners and team members as they learn to apply tools and methods used in the Six
Sigma methodology.

This elective course will include:

 Green Belt Training and Certification via:
    Six (6) days of classroom based instruction (48 contact hours)
      Scheduled on the following weekends:
      October 10 & 11, November 7 & 8, and November 21 & 22, 2009
      Classes run from 8 a.m. to 5 p.m. with a short lunch break.
    16 hours of interactive lecture-based curriculum delivered online via Breakthrough
      Management Group’s Yellow Belt program, plus 4 additional hours of activities, quizzes,
      student-paced interaction.

 Comprehensive Green Belt program curriculum including:
    Lectures and presentations
    Instructor notes and discussion topics
    Comprehensive assessments (E-based quizzes and exams & in-company Green Belt
     project)
    Student Activities
    Exercises
    Homework assignments including a final in-company project (required for certification)
    Project Review
    Green Belt Certification

Participants will receive all course materials, as well as a copy of the software package Minitab.
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          For certification, a Six Sigma project report (Green Belts) must
                      meet the following general requirements:
1.   The report must show substantial evidence of having used the DMAIC methodology.
2.   The team must have used DMAIC to produce genuine improvement in a real process
3.   The solution to the problem must have been unknown at the beginning of the project.
4.   The final report should be a clear narrative of how the project was conducted and how the
     solution was reached.

Project Reports for Green Belt certification are judged differently from
Black Belt reports in the following ways:

1. Green Belt projects are allowed to be narrower in scope than Black Belts. For example, a
   Black Belt project might be the reduction in scrap during setup at a paper mill. A Green
   Belt-sized portion of that project might be to improve a necessary measurement system that
   has been shown to be incapable of use for that process.
2. Because of that narrower scope, and the resultant smaller opportunity, Green Belt project
   reports usually exhibit fewer examples of Six Sigma Tools.
3. Again, because of the narrow scope, Green Belt projects may not have a large savings for the
   organization, though, except in special cases, Green Belts should still try to estimate the
   savings produced by the project.