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					                      GREATER MANCHESTER POLICE
                           JOB DESCRIPTION

    POST TITLE:                                Word Processor Operator/Typist/Data Input Clerk

    DEPARTMENT/DIVISION/BRANCH:                Territorial Policing, Divisionally Based

    SECTION/UNIT:                              Divisional Administration

    GRADE:                                     B

    RESPONSIBLE TO:                            Typing Supervisor/Administration Officer

    RESPONSIBLE FOR:                           N/A

    AIM OF JOB:                                To provide an efficient and effective typing, word
                                               processing and data input service for the division


As part of the group working concept the post may be required to undertake a wide variety of tasks
including general typing/ data input and general clerical work.

Supervision will depend on where the post is located. Lines of responsibility will be identified by the
Divisional Administration Manager.

Tasks may be undertaken by post holders with assistance of either computer equipment or electronic


▪    To undertake general word processing duties including the typing of reports, letters, memoranda

▪    To undertake shorthand dictation, including taking minutes at meetings as may be required.

▪    To undertake audio typing duties as required.

▪    To undertake photocopying duties as required.

▪    To undertake data inputting duties as required e.g. relating to the overtime monitoring system.

▪    To ensure the proper storage of data.

▪    To deal with telephone enquiries as required.

▪    To undertake general clerical duties as required.

WPO, Typist, Input Clerk
March 2007
   To ensure compliance with statutory requirements in relation to information management
    including the Data Protection Act 1998, the Freedom of Information Act 2000 and the Code of
    Practice on Management of Police Information 2005, as appropriate.

   To comply with the requirements of GMP's policies on Drug and Alcohol testing –
    requirements in respect of specific posts/ roles are described in the policies which are
    available on the Force Intranet

▪   To promote and comply with GMP's policies on equal opportunities and health and safety both in
    the delivery of services and the treatment of others.

▪   To be responsible for improving your performance by participating in the Performance Appraisal
    process with your manager.

▪   To carry out such other duties which are consistent with the nature, responsibilities and grading of
    the post.


This job description records the principal responsibilities of the job at the date shown. The job
description will be updated from time to time in conjunction with the post holders to reflect changes.

WPO, Typist, Input Clerk
March 2007
     POST TITLE:                                      Word Processor Operator/Typist/Data
                                                      Input Clerk

     LOCATION:                                        Divisionally based


    Effective communication (C)
    Speaks clearly and concisely, and does not use jargon. Writes in plain English and uses
    correct grammar. Listens carefully to understand.

    Personal responsibility (B)
    Takes personal responsibility for own actions and for sorting out issues or problems that
    arise. Is focused on achieving results to required standards and developing skills and

    Planning and organising (C)
    Plans and carries out activities in an orderly and well-structured way. Prioritises tasks, uses
    time in the best possible way, and works within appropriate policy and procedures.

    Openness to change (C)
    Understands the need for change and is willing to adapt to it. Is flexible and prepared to try
    out new ideas.

    Respect for race and diversity (A)
    Understands other people’s views and takes them into account. Is tactful and diplomatic
    when dealing with people, treating them with dignity and respect at all times. Understands
    and is sensitive to social, cultural and racial differences

    Team working (C)
    Works effectively as a team member and helps build relationships within it. Actively helps
    and supports others to achieve team goals.

   Explanation of competency levels:
   (A), (B), (C) indicates the level of competency taken from the National Competency

   All behavioural competencies will be discussed in the Performance Appraisal

WPO, Typist, Input Clerk
March 2007

                     Essential                                          Desirable

  Keyboard experience and knowledge of                Worked in a large-scale organisation in a
  software applications.                              similar position.

  (Training will be provided in the operational use   Audio typing, shorthand (60 wpm).
  of equipment, procedures, techniques, security,
  safety etc.)                                        Used Word Pro/Microsoft Office word
                                                      processing software.*

                                  TRAINING/EXPERIENCE REQUIRED

                    Essential                                            Desirable

 Minimum of 35wpm typing (to be tested at             Recognised /formal training in computer
 interview)                                           studies.*

                                     OTHER REQUIREMENTS

                    Essential                                            Desirable

 Has achieved a good attendance record.

All essential criteria above will also be discussed in the in the Performance Appraisal.

The desirable criteria marked with an asterisk will be desirable at selection stage but will become
essential once in post and will be discussed in Performance Appraisal.

Please note that we will consider making reasonable adjustments to the above, in line with the
Disability Discrimination Act.

WPO, Typist, Input Clerk
March 2007