FAQs What is the BioMemoryFoam™ used in BioPosture™ mattresses? Every BioPosture™ mattress is made with BioMemoryFoam™, the first plant- based memory foam product made in America. The patented production process creates the most breathable memory foam mattresses on the market, to help you sleep cooler and more comfortable. BioMemoryFoam™ is made without halogens and created in a sealed “zero emission chamber”, so gases that are the normal byproduct of the production process cannot escape into the atmosphere Is BioMemoryFoam™ a GREEN PROCESS product? All BioPosture™ memory foam mattresses are made with biodegradable and rapidly renewable materials, resulting in less impact on landfills and less strain on the environment. BioMemoryFoam™ uses a 100% natural petroleum substitute in its manufacturing process. Our factory runs a longer day but a shorter work week, so employees use less gas commuting and as a result contribute fewer carbon pollutants into the environment. Even the scrap cuttings of foam (pre-consumer recyclable material) are collected during production and used to form the base layer of each BioPosture™ mattress. All these efforts reflect our commitment to our environment and support our mission to produce a truly GREEN PROCESS product. What is the benefit of the Neutral Posture Support System™? The 7-zone Neutral Posture Support System™ in every BioPosture™ memory foam mattress was originally designed for healthcare mattresses and used successfully for the last 20 years in treating patients needing a mattress that promotes healing, better circulation and better ergonomic support. The 7 zones are scientifically designed to help you sleep in the most natural anatomic position by supporting the lumbar area and relieving back stress, both of which contribute to a more restful sleep. What is the warranty on my BioPosture? Each BioPosture™ BioMemoryFoam™ mattress carries a 20-year limited warranty. The following provisions apply to that warranty: a. During Years 1-10 the mattress will be repaired or replaced, at BioPosture™ discretion. Transportation is the responsibility of the purchaser. b. During Years 11-20, replacement will be 50% of original purchase price for Year 11 and increase by 5% per year through Year 20. Transportation is the responsibility of the purchaser. c. Normal wear and tear is not covered. d. It does cover deteriorating foam with a visible indentation of three-quarters (.75) of an inch. e. All foam, regardless of chemical composition, will lose some of its resiliency (memory) during its life. f. Any such changes will not compromise comfort or pressure-relieving capabilities. g. Our warranty does not cover mattresses used on inappropriate foundations, box springs or adjustable beds that are creating a sag in the surface. h. Our mattress must be used with approved foundation to meet CFR 1633 fire standards. i. Your original proof of purchase is required. Why is BioPosture™ available only through Chiropractors? Chiropractors report that the single most frequently asked patient question is, “Doc, what mattress should I be sleeping on?” And chiropractors and their patients know that the sleeping environment is critically important to their body’s performance and well-being. Of course, Doctors of Chiropractic have always had mattresses they could suggest. But they have never had BioPosture™, a memory foam mattress that is only available with their referral. They know they can confidently “prescribe” BioPosture™ because it is unlike any other memory foam mattresses on the market today. Are all components of BioPosture™ of US origin? Yes. Our memory foam is manufactured in the U.S. in “zero emissions chambers” to protect the atmosphere. The bamboo blend fabric is woven domestically. The product is assembled in California in an environmentally-balanced facility. It is then roll-compressed and packaged in biodegradable materials for earth-friendlier shipping via UPS. Will the BioPosture™ mattress sleep hot like other memory foams? Foams by nature are great insulators, trapping heat. That is why foam is sometimes used to insulate a house. Thus, many people complain about sleeping hot on their memory foam mattress. This is NOT the case with BioPosture™ with its BioMemoryFoam™ due to its very open cell architecture. In tests against the leading memory foam mattresses, BioMemoryFoam™ was shown to dissipate heat 10X faster and permit 8X greater airflow through the foam, resulting in a cool sleep surface. Importantly, BioMemoryFoam™ is temperature neutral. The foam is unaffected by variations in room temperature. Other visco memory foams become hard in a cool room and soft in a warmer room. Will I experience the sinking in sand effect of other memory foam mattresses? The leading brand of memory foam mattresses works on body heat as well as weight. As the mattress senses your body heat it conforms to your shape. This can give one a feeling of sinking into quick sand. It makes changing positions during the night an effort. Not with BioPosture™. Our memory foam mattress gives you a feeling of floating. It has the perfect intuitive response for comfort, support and makes changing positions effortless. Are there delivery charges? If you want your new BioPosture™ BioMemoryFoam™ mattress delivered to you via UPS, there is no charge. However, if you prefer to have it delivered by a “white glove delivery” service, by appointment, and have your old mattress removed, there is an additional charge. What about the removal of my old mattress? To have your old mattress removed, or to have a new foundation installed with your new BioPosture™ mattress, you must use the “white glove” option. Do I need a foundation? Any good visco (memory foam) mattress works best on a hard surface. Thus we strongly recommend the use of a foundation. Box springs can defeat the benefits of your new BioPosture™ mattress. It is also important to note that our 20-year warranty is only in effect when the BioPosture™ memory foam mattress is used over an approved, fire-rated foundation such as those we offer. Are there models available with a thicker profile? Yes, we have a 12” and a 14” model available for an additional cost. For custom orders we can even provide a 17” thick model and non-standard mattress length/width dimensions when needed. What is the significance of foam density? Though many marketers of memory foam mattresses may try to convince you otherwise, density does not relate, directly, to comfort, firmness or coolness. The only proven fact is that the greater the density, the heavier the mattress. This does not mean the better the mattress.When you buy a memory foam mattress, you will pay more for a denser foam. It just costs more to make a denser foam - more raw material goes into making a denser substance. In fact, all density really tells you is how much the foam weighs. A 5.0 lb. density simply means that a cube of this material (1foot in each dimension) weighs 5 lbs.Certain memory foams in the market reach into the 8 lb. per cu. ft. density range. These foams are impractical unless the manufacturer is trying to tie weight to perceived quality. The layers of BioMemoryFoam™ in our BioPosture™ mattresses have a density range of 3-5.0 lbs. This range gives our mattresses the best feel, best support and best durability over the life of the mattress. They are well above creating a perception of being too light while also not so high in density as to be overly expensive. Now the most pertinent point. The leading memory foam brand has some memory foams at slightly above the 5.0 lb. level. But as it turns out, not because of a product superiority, but rather because of their manufacturing limitations. They make their own memory foam, and it is actually more difficult to make lighter memory foam than it is to make the heavier grades...as it is easier to make a pound cake than a soufflé. Since they don’t have the advanced process equipment needed to made lighter weight memory foams, they not surprisingly promote what they can make. Our foam is made by FoamEx, the largest flexible urethane foam producer in America. And our foam is unique to our manufacturing process. It is the only comprehensive green memory foam sleep system made in America. No other manufacturer of memory foam mattresses has access to our BioMemoryFoam™. Is there a return privilege just in case I don’t want to keep the BioPosture™ mattress? Yes. Every BioPosture™ comes with a 30-night satisfaction guarantee. If you are not 100% thrilled with your mattress, we will come and pick it up for a flat fee. No questions asked! Is there a cost to return a BioPosture™ memory foam mattress? Yes, $100. Much less than the leading brand. How much memory foam will my BioPosture™ have? The 10” profile BioPosture™ mattress uses about 3.5” of BioMemoryFoam™ over the 7- Zone Neutral Posture Support System™ layer, which is also a plant based foam. The thicker mattresses use slightly more BioMemoryFoam™. What BioPosture™ pillows are available? BioPosture™ will offer 2 shapes of pillows at this time: a CROWN and a WAVE. All are made with 100% BioMemoryFoam™. What size mattress do I need? BioPosture™ mattresses are available in all of the standard sizes: Twin or Single (39"x75"), Twin XL (39"x 80"), Full or Double (54"x 75"), Queen (60"x 80"), King or Eastern King (76"x 80") and California King (72"x 84"). And because all BioPosture™ mattresses are made to order, you can also order your BioPosture™ in longer and wider than standard sizes, at custom prices.