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					  Introduction
       to
Outcome Mapping

     Terry Smutylo
 Evaluation Unit, IDRC

        IPDET
      June 24, 2004
     Learning Objectives

1.   Understand the main Outcome Mapping
     concepts;

2.   Hear about different cases where OM has
     been used; and

3.   Get a sense of whether OM could be
     useful in your own work
                                           2
         Connecting Research to Well-Being




Researcher                                   Beneficiaries




                                                             3
    The Dilemma of Attribution


   Everybody wants it, nobody deserves it!

   Multiple actors and factors contribute




                                              4
     What is Outcome Mapping?
A methodology for planning, monitoring and
  evaluating that looks at both development results
  and internal performance helping a program to:

   design interventions in relation to the broader
    context and assess within its sphere of influence

   focus on changes in the behavior of partners (as
    outcomes)

   recognize various contributions to the
    achievement of results                              6
Program’s Sphere of Influence




             Program




= Program`s Partners            8
Boundary Partners


Those individuals, groups, &
organizations with whom a program
interacts directly to effect change &
with whom the program can anticipate
some opportunities for influence.




                                        9
Influencing Outcomes



   Program                Boundary
                           Partner



Program relevance   Program
                               Program Results
    & viability     Delivery                     10
Families   Banks       PHCs




   SHG        Police     Community
                          Leaders



              State     State   State   State   State   State
              NGO       NGO     NGO     NGO     NGO     NGO



                      BAIF
             IDRC

 CIDA                                   Swayamsiddha
    Outcome Challenges

Outcome Challenge Statements:

   Describe the boundary partner`s
    contributions to the vision

   Describe the ideal behavioural changes

   Are about a single boundary partner
                                             12
Progress Markers = Change Ladder



                      Love to see PMs

                    Like to see PMs


                  Expect to see PMs



                                      13
    Why Graduated Progress Markers?


   Articulate the complexity of the change process
   Allow negotiation of expectations between the
    program and its partners
   Permit on-going assessment of progress
   Encourage the program to think about how it can
    intentionally contribute to the most profound
    transformation possible
   Help identify mid-course corrections and
    improvements

                                                  14
     Progress Marker Checklist
Each Progress Marker:
 Describes a changed behaviour by the boundary
  partner
 Can be monitored & observed



As a set, Progress Markers:
 Are graduated from preliminary to more profound
  changes in behaviour
 Describe the change process of a single boundary
  partner

                                                     15
X
            6 Types of Strategies

 Strategy        Causal           Persuasive          Supportive

                     I-1                I-2               I-3
 Aimed at
    the        • Direct Output    • Arouse New       •Supporter who
 Boundary                         Skills/ Thinking    guides change
  Parnter                                               over time


                    E-1                E-2                E-3
Aimed at the
 Boundary    •Alter physical or    •Modify the          •Create /
 Partner`s       regulatory        information        Strengthen a
Environment    environment           system           Peer Network


                                                                  17
Facilitation Questions

     I-1               I-2                 I-3
  What will be     What will be         How will
done to produce    done to build       sustained
an “immediate”      capacity?           support,
    output?                           guidance, or
                                      mentoring be
                                       provided?

    E-1                E-2                E-3
  What will be    How will you use    What networks/
done to change     the media or      relationships will
the physical or    publications?      be established
     policy                             or utilized?
 environment?
                                                          18
Influencing Outcomes



   Program                 Boundary
                            Partner


Program relevance   Program      Program Results
    & viability      Delivery
  Org. Practices    Strategies   Progress Markers   19
     8 Organizational Practices

1.   Prospecting for new ideas, opportunities,
     & resources
2.   Seeking feedback from key informants
3.   Obtaining the support of your next highest
     power
4.   Assessing & (re)designing products,
     services, systems, and procedures

                                              20
     8 Organizational Practices


5.   Checking up on those already served to
     add value
6.   Sharing your best wisdom with the
     world
7.   Experimenting to remain innovative
8.   Engaging in organizational reflection

                                         21
Elements
                  Vision

                 Mission

       BOUNDARY PARTNERS

                Outcome
               Challenges

           Progress Markers


               Strategies


       Organizational Practices   22
   For more information
             &
 To share your experiences

http://www.idrc.ca/evaluation
     Examples of OM Use



http://web.idrc.ca/en/ev-27705-201-1-DO_TOPIC.html




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