Snap - Internal Comms Summit Presentation by pengtt


									     channels that
push communications
onto computer screens
using a range of different
  on-screen formats
                   Solution Elements
Snap Comms Tools
•   Fresh, visual ways to display news / information
•   Ideal for engaging staff, ideal for sign posting the Intranet
•   Message cut-through supports staff productivity gains
•   Really easy to set up, really easy to use
•   Minimal IT resource required

Secure Content Manager Portal
•   For creating, sending, and managing messages / content
•   Active Directory integration automates creation of targeting groups
•   Available as a Managed-Service or In-House solution

Snap Client
•   A desktop applet that down loads and displays content on-screen
The Snap Tools
      The Snap Solution
              • Snap Content Management System
              • Client / Server (60 seconds poll frequency)
              • Secure and encrypted communications (https)
Snap Data Centre
 Local Network

                                 WAN/LAN                 Administrators

                          Remote Users

                                                  Users on Network
               Screensaver Message Tool
    • a series of interactive screensavers or advertorials
    • static images, text boxes, rss, flash files, countdown, html
    • click through links allow staff to access further information

• Generate Awareness • Dynamic Billboards • Passive and Unobtrusive
                   Desktop Alert Tool
 • pop-up alert or direct on screen options
 • will keep appearing until message has been read
 • click-on title to access full message / link to information

• When Cut-Through is Required    • Critical Events and Updates
            Desktop Alert Tool (Compliance)
• pop-up alert or direct on screen options
• will keep re-appearing until ‘acknowledge’ button clicked
• real-time reporting so you can track staff acknowledgement

 • When Staff Compliance and Acknowledgement is Mandatory
                         RSVP Tool
• click pop-up to initiate RSVP registration process
• date/time/location options + other qualifying questions
• automatically populates recipients Outlook Calendars

 • Automated Follow Up     • Responses
                      Video Alert Tool
 • links to networked video files which streams when clicked
 • simple dissemination of corporate video out to staff
 • supports Windows Media, MPEG and QuickTime formats

• Personalizes Senior Management • Corporate Training Medium
                        Ticker Tool
• scrolling ticker bar, bottom of screen
• less obtrusive than pop-up alerts, opt-in
• click-on headlines to access full story / intranet pages

• Important Announcements      • Signpost Intranet Updates
                        Snap RSS
• scrolling ticker bar, bottom of screen
• click-on the headline or access the RSS browser
• push RSS feeds out to staff (intranet and SharePoint)

   • News Aggregator          • Opt-in Updates Become ‘Push’
                         Survey Tool
• click pop-up to launch survey, bottom right of screen
• participation of surveys can be mandatory or optional
• options for keeping identity of respondents anonymous

• Feedback and Assessment   • Benchmark Attitudes
                                                  and Trends
                              Quiz Tool
    • click pop-up to launch quiz, bottom right of screen
    • drive participation by offering incentives and prizes
    • displays score and correct answers upon completion

• Compliment Education and Training • Reinforce
                                                       and Attitudes
    • html magazine moderated and managed by editors
    • specific designs and formats able to be supported
    • options to allow staff to submit their own articles

• Reduce Email Overload   • Build Engagement    • Create a Community
                       Interactive Channel
    • series of social media tools: Blogs, Forums, Q&A, Helpdesk
    • accessible from the Snap message history window
    • very simple to setup, very simple to user

• Build Relationships • Foster Collaboration • Enhance Communications
Snap Content Manager

Various Reporting Options

Creating Content

Message Scheduling

User Group Targeting

On Screen Display Settings

Direct Links to Messages

    The average   information worker spends:

    • 13 hrs/wk on email ($21,000 / yr)

    • 9 hrs/wk searching for information ($14,000 / yr)

(IDC estimates based on an information worker salary of $75,000 / yr)

                  Potential savings:

 “Only one out of every five workers
 today is giving full discretionary effort
              on the job…
….and this “engagement gap” posses
    serious risk for employers…
….because of the strong connection
between employee engagement and
  company financial performance”

         Towers Perrin Global Workforce Study 2007 - 2008

To top