?Once you have decided on an HRIS or HRMS software application to purchase, you
may be presented with a few options on how you wish to be trained. In this section, I
am not referring to the HRIS software implementation. That's an entirely different
subject for which we have other articles written. The four typical methods of HRIS
software training are self training, online classes, classroom training, and onsite
training. In this article, I will cover the advantages and disadvantages of each.
Self Training on a new HRIS software application
Most, if not all, HRIS vendors or HRMS vendors don't offer detailed enough
documentation to make this option completely possible. Manuals are usually, at best,
a starters guide as opposed to an in depth manual covering all the capabilities of the
HRIS system you will be using. If the company you are working with offers detailed
manuals or offers a training guide and you have worked with other HRIS software or
HRMS software applications, I would think there is no reason you can't self train. You
might, in this case, only need training on specific more difficult tasks such as report
writing or benefit setup. It's a good idea to try this approach first because, before
trying one of the other training options that might be available, at least you will have a
basic knowledge before doing so.
Online Training for your new HRIS software application
Many HRIS software companies now offer online training, as well. I found online
training in my own business to be extremely effective. It works best in shorter time
frame classes, with training someone on specific capability, and when the application
used for the class allows the end user to have keyboard and mouse control during the
training. I don't think this form of class works well for someone who has little or no
experience with HRIS software applications. It is simply too difficult to concentrate
for long periods of time glaring at a computer screen's glare. If you want, however, to
be trained on specific HRIS system features, I think this option is extremely effective.
It's also, other than self training, the most cost effective of the three options.
Attend classroom training on your new HRIS software application
Most HRIS or HRMS vendors offer some type of class room training. They may offer
this at only their corporate location, at regional training centers, or if you have a large
number of employees who will be accessing the system, on-site classroom training.
When performing classroom HRIS system training, as a trainer I found the biggest
challenge is to keep the class in depth enough for the advanced users but basic enough
for the beginners to grasp the concepts. I spoke with an older brother who used to
teach high school math about this challenge and he suggested training to the middle. It
works but the class goes at a slower pace than the advanced users would like and
many of the beginners may not grasp the concepts. This is why it is extremely
important for you to review the system as much as possible before attending one of
these classes. If you are an advanced user, you might want to try one of the other
training options instead. The largest disadvantage of this training method is that you
won't be training on your data.
Onsite HRIS system or HRMS system training
This is likely going to be the most expensive option since you will have to pay the
trainer's travel cost and their daily consulting expense but I also feel this is the best
training offered. You train on your data and usually in small groups or one to one. If
you trained yourself on the application, as I just referred to in the first paragraph, you
will be able to focus the training on only those areas where you need additional
training. The important thing with this type of training is to limit the interruptions. I
sat in more than one extremely busy HR department where every fifteen minutes the
people I was training had to leave the room, pick up a call, or respond to an email.
Check into referring your duties to someone else during the training, shutting down
the department to employees for the day or doing the training on the weekend.
I hope you found this article helpful. Regardless which training option you go with,
the more you attempt to self train on the HRIS application before starting a class the
more informed you will be. Rarely does one type of training work best. You may find
that a combination of the four works the best overall.
Clay C. Scroggin has over fifteen years of experience in the human resources software
industry. Clay is currently the President and owner of - a web site dedicated to
assisting HR professionasl with their search, selection, implementation and use of
HRIS Software and HRMS Software.
Comparehris.com offers an extremely comprehensive HRIS selection tool, to assit
you with your HR software selection process.