?Oklahoma City, OK -- (January 10, 2011) - Westquip, the leading Toyota forklifts
dealer in Oklahoma, was recently honored with Toyota Material Handling U.S.A.s
prestigious After Sales Service Evaluation & Certification award (ASEC). The ASEC
award is a direct means by which numerous measurements are taken in regards to
every aspect of materials handling, from service department paperwork flow to
administration and building layout. Toyota has set forth this certification as a standard
for excellence in service to Toyota forklift customers.
Many of the high quality standards of Toyota's materials handling operations are
directly inherited from the car business. ASEC is one such innovation. Across Toyotas
worldwide dealer network, Toyota determines how to improve every aspect of their
service - from procedures to personnel and services to safety.
It takes a sincere effort and dedication of all the employees at a dealership to pass the
criteria to become eligible for an ASEC award. The dealership is measured and graded
on 132 different supporting operations within the service and parts departments.
Areas that are reviewed include facilities, training, safety, delivery, parts inventory,
service vehicles, and equipment. Each of these areas are completely inspected,
reviewed, and documented. Areas of deficiency are noted, action plans are created to
correct those deficiencies and the areas are then re-evaluated and graded to ensure
The ASEC award criteria was created to help increase the level of efficiency and
improve the overall service and parts operations of dealerships, which greatly
enhances the level of customer service and satisfaction that dealerships provide. In
July, Toyotas Regional Customer Service Manager, Rick Kitter presented the ASEC
award to Westquips president, Fred Stanley and Jim Greenlee (General Manager),
Larry Denson (Parts Manager), and Jason Perry (Service Manager).
The more you learn about Westquip, our associates, and the high quality products we
represent, the more likely you'll want to do business with us, stated Fred Stanley,
President of Westquip. Thank you for considering Westquip for your material
Westquipthe leading Toyota forklifts dealer in Oklahoma offers an extensive selection
of quality warehouse equipment and supplies. Westquip is an authorized dealer of
Toyota forklifts for central and western Oklahoma. They are a full line supplier for all
your material handling needs including: new and used Toyota forklifts, forklift rentals,
forklift repair services, forklift parts and all types of quality warehouse and loading
dock equipment. For more information on all Westquip products, please visit
HYPERLINK "" or call them at (800) 853-5197.
Heather Preston. Toyota Forklifts - Westquip is an authorized dealer of Toyota
forklifts for central and western Oklahoma. We are a full line supplier for all your
material handling needs including: new and used forklifts, forklift rentals, forklift
repair services, forklift parts and all types of quality warehouse and loading dock