Gp Performance Framework - PDF

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					GP Performance Framework

Balanced Scorecard/Key Performance
Indicators August 2010



                                                                                                                                                                                 Exeter                                          Quit
                                                                               09/10                              09/10       09/10                                               QTR3                                         Manager                            09/10
                                                                               Qtr4                               Qtr4        Qtr4                                               Oct 09 -                                     08/09 %                             Qtr 4
                                                Contracts                     National                           National    National Contracts                                  Dec 09        Exeter   Exeter         HPA     Ratio of                          National
                                                 1st April Extended Hours LES Patient                            Patient     Patient   1st April              QMAS                              Qtr 4    Qtr 4        Website Quitters PBC LIS                   Patient
                                                   2009           10/11       Survey                             Survey      Survey      2009                 09/10                           Mar 2010 Mar 2010        08/09  to Setters 09/10                   Survey




                                                                                                                                                                                                                                           Participation Group
                                                                                                                                          Range of Services




                                                                                                                                                               Qof Achievement
                                                                                                48 Hour Access
                                                                        Opening Hours




                                                                                                                                                                                                                                             Active Patient
                                                   Registration




                                                                                                                                                                                                                                                                  NPS Overall
                                                                                                                                                                                                                                                                  Satisfaction




                                                                                                                                                                                                                                                                                                                                     Current Position
                                                                                                                              Telephone
                                                                                                                  Advanced




                                                                                                                                                                                                                                                                                                                   Negative Points
                                                                                                                                                                                                Imms 2yr



                                                                                                                                                                                                           Imms 5yr
                                                                                                                                             Available




                                                                                                                                                                                   Cytology




                                                                                                                                                                                                                                 Smoking
                                                                                                                   Booking



                                                                                                                               Access




                                                                                                                                                                                                                        Flu
               Practice Name




                                                                                                                                                                                                                                                                                           AMBER = 1

                                                                                                                                                                                                                                                                                                       GREEN = 0
                                                                                                                                                                                                                                                                                 RED = 3
                                                                                                                                                                                                                                                                                                                                                         Comparative
                                                                                                                                                                                                                                                                                                                                                        Position to 1st
                                                                                                                                                                                                                                                                                                                                                          Data Set
                                                                  Phones                Doors
Princess Street Group Practice                       0              0                     0        1                0            1              0                 0                 1            0          0           0         0              0                    0          0          3          12           3                 1                       ↑
Albion Street Group Practice                         0              0                     0        1                0            1              0                 0                 1            0          1           0         0              0                    0          0          4          11           4                2=                       ↓
Lister Primary Care Centre (Dr Ashworth)             0              0                     0        0                0            1              0                 0                 1            0          0           1         1              0                    0          0          4          11           4                2=                       ↑
Maddock Way Surgery                                  0              0                     0        0                0            1              0                 0                 3            0          0           0         0              0                    0          1          1          13           4                2=                       ↑
Surrey Docks Health Centre                           0              0                     0        1                0            1              0                 0                 1            0          1           0         0              0                    0          0          4          11           4                2=                       ↓
Villa Street Medical Centre                          0              1                     1        0                0            1              0                 0                 1            1          1           0         0              0                    0          0          6           9           6                6=                       ↑
The Surgery, 301 East Street                         0              1                     1        1                1            1              0                 0                 1            0          0           0         0              0                    0          0          6           9           6                6=                       ↑
Sir John Kirk Close                                  0              1                     1        0                0            1              0                 3                 1            0          0           0         0              0                    0          1          4          10           7                 8                       ↑
182 - 184 Old Kent Road Surgery (Dr Abu)             0              0                     0        1                1            1              0                 0                 3            1          1           0         0              0                    0          1          5           9           8                9=                       ↑
Park Medical Centre                                  0              1                     0        0                0            1              0                 1                 1            1          0           0         0              3                    0          1          5           9           8                9=                       ↑
Manor Place Surgery                                  0              1                     0        1                1            3              0                 1                 1            0          0           0         0              0                    0          1          5           9           8                9=                       ↑
Bermondsey & Lansdowne Medical Mission &
Artesian Health Centre                               0              1                     1        1                0            3              0                 1                 1            0          0           0         1              0                    0          1          6           8          9                 12=                      ↑
Hambleden Clinic                                     0              0                     0        1                1            1              0                 3                 1            1          1           0         0              0                    0          1          6           8          9                 12=                      ↑
Blackfriars Medical Practice                         0              3                     1        1                0            1              0                 0                 1            0          1           0         1              0                    0          1          6           8          9                 12=                      ↓
The Surgery (The Gardens)                            0              1                     1        0                1            3              0                 1                 0            0          1           0         1              0                    0          1          6           8          9                 12=                      ↑
Nunhead Surgery                                      0              1                     1        0                0            0              0                 0                 0            1          3           0         3              0                    0          2          3          10          9                 12=                      ↑
306 Medical Centre                                   0              0                     0        1                0            0              0                 3                 1            1          1           0         3              0                    0          2          4           9          10                17=                      ↑
Borough Medical Centre (Dr Misra)                    0              0                     1        1                1            1              0                 1                 1            0          0           1         0              3                    0          1          7           7          10                17=                      ↓

Concordia Melbourne Grove Medical Practice           0              0                     0        3                1            3              0                 1                 0            0          0           0         1              0                    1          2          4           9          10                17=                      ↓
Avicenna Health Centre                               0              0                     0        0                1            3              0                 1                 1            0          1           0         0              3                    0          2          4           9          10                17=                      ↓
Aylesbury Partnership (Commercial Way & Dun
Cow Surgery)                                         0              1                     0        1                 1           1              0                 1                 1            0          1           1         3              0                    0          1          8           6          11                21=                      ↓
The Trafalgar Surgery                                0              1                     1        1                1            1              0                 3                 1            0          1           1         0              0                    0          1          8           6          11                21=                      ↓
Concordia Parkside Medical Centre                    0              0                     0        3                1            3              0                 1                 1            0          0           1         0              0                    1          2          5           8          11                21=                      ↑
The New Mill Street Surgery                          0              1                     3        1                0            1              0                 1                 1            0          0           0         0              3                    0          2          5           8          11                21=                      ↓
Lister Primary Care Centre (Dr Hossain)              0              1                     1        1                1            1              0                 1                 1            0          0           0         1              3                    0          1          8           6          11                21=                      ↓
St Giles Surgery (Dr Patel)                          0              1                     1        1                0            3              0                 1                 1            1          1           0         1              0                    0          1          8           6          11                21=                      ↑
Forest Hill Group Practice                           0              1                     1        1                 0           1              0                 1                 1            1          1           1         0              3                    0          1          9           5          12                27=                      ↓
DMC Chadwick Road                                    0              0                     0        1                1            1              0                 3                 1            1          1           0         3              0                    0          2          6           7          12                27=                      ↑
Penrose Surgery                                      0              1                     1        1                0            1              0                 0                 1            1          1           1         1              3                    0          1          9           5          12                27=                      ↓
St Giles Surgery (Drs Virji & Begley)                0              1                     1        1                0            3              0                 3                 1            1          1           0         1              0                    0          2          7           6          13                30=                      ↑
Elm Lodge Surgery                                    0              1                     3        0                1            1              0                 3                 1            0          0           0         3              0                    0          3          4           8          13                30=                      ↑
DMC Silverlock                                       0              0                     0        3                0            0              0                 1                 1            1          3           3         1              0                    0          3          4           8          13                30=                      →
DMC Crystal Palace Road                              0              0                     0        1                1            3              0                 3                 1            0          0           1         3              0                    0          3          4           8          13                30=                      ↑
Camberwell Green Practice                            0              1                     3        0                0            1              0                 0                 1            1          1           0         3              3                    0          3          5           7          14                34=                      ↓
Grange Road Practice                                 0              3                     1        0                0            1              0                 0                 3            1          1           1         0              3                    0          3          5           7          14                34=                      ↑
Lister Primary Care Centre (Dr Ullah)                0              1                     1        1                 1           3              0                 3                 1            1          0           0         0              3                    0          3          6           6          15                36=                      ↓

Peckham Hill Street & Queens Road Surgery            0              0                     0        1                1            1              0                 3                 1            1          3           0         1              3                    0          3          6           6          15                36=                      ↓
Alfred Salter Medical Centre & Parker's Row
Family Practice                                      0              1                     1        1                1            1              0                 3                3             1          1           1         1              0                    0          2          9           4          15                36=                      ↑
Borough Medical Centre (Dr Sharma)                   0              0                     1        1                1            1              0                 3                1             0          0           1         3              3                    0          3          6           6          15                36=                      ↓
Sternhall Lane Surgery                               0              1                     1        1                1            3              0                 1                1             1          3           0         0              3                    0          3          7           5          16                 40                      ↓
East Dulwich Primary Care Centre                     0              1                     1        0                0            1              0                 3                3             1          1           0         3              3                    0          4          5           6          17                 41                      ↓
Falmouth Road Group Practice                         0              0                     0        1                1            3              0                 1                3             1          1           3         3              0                    0          4          5           6          17                41=                      ↑
St James Church Surgery                              0              3                     3        1                 0           0              1                 1               N/A            3          3           3         0              0                    0          5          3           6          18                43=                      ↓

Lister Primary Care Centre (Dr Arumugaraasah)        0              1                     1        0                0            1              0                 3                 1            3          3           1         1              3                    0          4          6           5          18                43=                      ↓
The Lordship Lane Surgery                            0              1                     1        1                0            1              0                 3                 3            1          0           3         1              3                    0          4          6           5          18                43=                      ↓
The Surgery, 249 Old Kent Road (Dr Lee)              0              1                     1        0                1            1              0                 3                 3            3          3           1         3              0                    1          5          6           4          21                 46                      →
Acorn & Gaumont House Surgery                        0              1                     1        1                 1           3              0                 3                 1            1          3           3         3              3                    1          6          7           2          25                 47                      ↓

				
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Description: Gp Performance Framework document sample