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THE USE AND CONTROL OF INFORMANTS
A PATROL OFFICER’S PRIMER
Florida Department of Law Enforcement
Florida Criminal Justice Executive Institute
THE USE AND CONTROL OF INFORMANTS
A PATROL OFFICER’S PRIMER
Product Development by David Brand, MPA
Professionalism Program Mike Crews, Director
Introduction
Goals and Objectives
Where do “confidential informants” come from?
When responding to a crimes against persons call, and struggling to
capture the basic information, officers occasionally observe a
detective arrive at the scene, ask a few questions, leave, check
with his or her sources and resurface at the station a few hours
later with a suspect in tow.
Is there someplace the officer can go to find informants or do they just appear?
Were they passed on by someone else or do you have to develop your own?
Most of all, can patrol officers have confidential informants as well?
Introduction
Goals and Objectives
The purpose of this course is to explain:
1. what a confidential informant is,
2. how they can be developed,
3. how they should be managed, and, most of all,
4. what the pitfalls can be.
What are confidential informants
and what motivates them?
It is generally accepted, within the law enforcement community,
that there is a difference between a confidential informant and a
source of information.
A confidential informant can be defined as a non-law enforcement
individual who, by reason of his or her familiarity or close
association with criminals, supplies information about criminal
activities (FFWC 2002, 3.1.1).
A source of information, however, can be defined as someone who
provides information solely as a result of legitimate routine
access to information or records (U.S. Dept of Justice 2002, p.
3.).
What are confidential informants
and what motivates them?
An informant’s motives are as old as human nature itself. One
typology was developed over 40 years ago and appears to never
change:
Fear, by people who feel threatened by law enforcement officers or
by other criminals.
What are confidential informants
and what motivates them?
Revenge, from persons who want to get even, such as ex-spouses
or former associates.
What are confidential informants
and what motivates them?
Perversity, on the part of persons who are cop “wannabes” or who
see themselves as secret agents.
Ego, displayed by persons who need to feel that they are outwitting
those they see as inferior to them.
What are confidential informants
and what motivates them?
Money, from people who will do anything if enough money is
offered.
Repentance, from persons who want to leave their criminal past
behind. (Cross & Harney 1960)
What are confidential informants
and what motivates them?
From this typology, three basic types of informants can be classified
for the patrol officer: the mercenary, the volunteer and the
anonymous.
The mercenary is, of course, the paid informant, and is usually
cultivated, nurtured and, to a certain extent, protected by the
controlling officer.
The mercenary, whose ranks are usually composed of unsavory characters, can
not only tell the controller about incidents that have already occurred but can
advise of crimes that are about to be committed. Because of this, mercenary
informants are considered to be very effective, and usually justify the
continuous maintenance that they always require.
What are confidential informants
and what motivates them?
The volunteer can be anyone. This type might volunteer
information and, because he or she saw the results of previous
efforts in the form of an arrest being made, contacts the officer
again with additional information. Good citizen informants fall into
this category. Volunteer informants are usually very responsive to
Community Oriented Police patrols.
The anonymous informant calls in information and, obviously,
wants to keep his or her identity a secret. These can be citizens with
good intent but some may also have more sinister motives such as revenge.
Developing Informants
Informants and sources typically include people doing business
around an area that criminal types frequent. They can be taxi
drivers, hotel workers, bartenders, delivery employees, and occasionally even
private investigators and bail bondsmen.
The whole philosophy of community policing, which has become
popular in law enforcement, creates good citizen, volunteer
sources because the patrol officer is in direct, daily contact with
the neighborhood that he or she serves. Whether the officer
proactively recruits or the potential informant approaches the officer, the
officer should attempt to assess the person’s motives and obtain enough
information so that an analysis can be conducted.
Developing Informants
The informant should never be mistreated or insulted; instead,
attempt to encourage his or her continued dialogue by
reinforcing any positive motivators that have been identified.
When dealing with informants, whether a newly recruited person or
one who has been used extensively in the past, never accept the
information provided on face value without verifying it on each
and every occasion.
When establishing the credibility of information provided by an
informant, consider it in the same way that you would any other
information that you would develop probable cause from. In
this circumstance, however, you will not be revealing your
witness.
Developing Informants
For example, a source may provide information that Joe Smith lives
at a certain address, drives a red Ford, works at a particular job,
frequents a particular area, and furthermore, that he stole two
televisions from a particular store, sold one of the televisions to a
certain individual for $100.00, and has the other television in his
home.
Then, in the course of the investigation, the officer determines that
Joe Smith does exist and lives at the address that was provided.
He owns a red Ford, works at the job that the informant
described, and does, in fact, frequent a particular area. It is
further determined that the described retail store did have two
television sets stolen on the date provided by the informant.
Developing Informants
The individual who reportedly bought one of the television sets is
contacted. He turns over the stolen television and confirms that
he gave Joe Smith $100.00 for it. By independently confirming
all of the information that was provided, it becomes reasonable
to assume that the last element, the other television being located
in Joe Smith’s home, also is correct. Probable cause has just
been developed to obtain a warrant to search for the stolen
property.
Developing Informants
When the confidential informant has provided truthful and accurate
information on several occasions that has resulted in the
successful conclusion of criminal investigations, the officer then
can articulate in affidavits that he or she has personal knowledge
about the informant’s past activity on behalf of law enforcement.
It is at this point that a “reliable confidential informant” is born.
Legal Standards
The standard that is required by the court to establish probable
cause is the totality of circumstances test.
The responsibility of the issuing judge is to make a practical
decision after considering all of the circumstances set forth in the
affidavit, including the “veracity” and the “basis of knowledge”
of persons supplying the information, that there is a probability
that contraband or evidence of a crime will be found in a
particular place (Illinois v. Gates 1983).
Legal Standards
In the past, two cases, Aguilar v. Texas (1964) and Spinelli v. U.S.
(1969), established a “two prong test.” The first part of the “two
prong test” required that the affiant establish the basis of
knowledge by describing what the informant observed, when it
was observed, how it was observed, who else was present
(without revealing the identity of the informant), and why the
informant knew that the observation was important.
Legal Standards
The second part established the credibility of the informant. This
credibility was established by attesting that the informant had
previously given correct information. It could also be
established, by corroboration by the affiant, that part of the
information given this time is true, or demonstrated that the
informant made a statement against his criminal interest, thereby
admitting a crime himself when he provided the information or
demonstrated that the information given was very detailed.
Legal Standards
In Illinois v. Gates (1983), the court ruled that the two-prong test
directed analysis into two largely independent channels: the
informant’s veracity or reliability, and his or her basis of
knowledge. There are persuasive arguments against according
these two elements such independent status. Instead, they are
better understood as relevant considerations in the totality of
circumstances analysis that traditionally has guided probable
cause determinations. A deficiency in one may be compensated
for, in determining the overall reliability of the information
provided, by a strong showing regarding the other, or by some
other indicia of reliability.
The Informant works for you;
you don’t work for the Informant.
The first step in controlling an informant is to document a
Confidential Informant Profile.
This file should contain, at a minimum, the informant’s name, alias,
race, sex, date of birth, social security number, a description of
any scars, tattoos or piercings, a copy of the NCIC check, active
warrant check, administrative fingerprint cards, multiple angle
photographs, and a videotape of the informant walking and
talking.
The Informant works for you;
you don’t work for the Informant.
It is further suggested that periodic warrant checks be conducted.
One of the most serious pitfalls of working with an informant
involves the informant having an arrest warrant in another
jurisdiction that the officer has no knowledge of.
The Informant works for you;
you don’t work for the Informant.
There also should be a Confidential Informant Acknowledgement
form, signed by the informant, using the signature that will
appear on receipts where he or she is paid cash for information.
The rules that are established by the officer’s agency, some of
which may be confidential to protect the informant, should be
included in this acknowledgement. The informant should be
thoroughly briefed on these rules and his or her
acknowledgement witnessed by the appropriate authority within
the officer’s agency. Remember, an informant may very well sue
you if he or she in injured. Having documented proof that you
explained the terms and conditions of the services that are being provided will
help you defend your agency if you are sued.
The Informant works for you;
you don’t work for the Informant.
Informant files should be centrally controlled by an appropriate
authority, and information concerning informants should be
disseminated only on a need to know basis. Centrally controlling
intelligence information on informants will ensure that an
informant will not be giving the same information to more than
one officer, which could place both officers, if nothing else, in an
embarrassing situation. In a larger agency it could even result in two
different officers obtaining a search warrant for the same crime, from two
different magistrates, with neither officer realizing it.
The Informant works for you;
you don’t work for the Informant.
Aside from the legal problems that this could cause, a serious
officer safety issue could be created.
A control number should be assigned to the informant. These should
not begin with the numeral 1, but should instead begin with higher numbers
such as 2013 so that there is not an appearance that there are only two or
three informants.
The Informant works for you;
you don’t work for the Informant.
The possibility of a court-ordered disclosure of an informant’s
identity should be considered during each investigation. If this
occurs, it may be necessary to request that the prosecutor dismiss
the criminal case in order to protect the identity of the
informant. Careful case management usually will preclude this from
occurring.
The Informant works for you;
you don’t work for the Informant.
The second critical step involves the actual fieldcraft of working the
informant.
Prior to any planned contact with an informant, conduct an up-to-
date check for outstanding arrest warrants and any current
confidential informant entries that have been made in the
informant’s profile log. If there are active arrest warrants,
consultations must be made with a supervisor and the prosecutor
to determine if the warrant should be served at the time of the
encounter or later. Remember, an arrest warrant is an order of the court
and should be treated as such.
The Informant works for you;
you don’t work for the Informant.
A male officer should never meet with a female informant alone.
Likewise, a female officer should exercise extreme caution in
meeting with a male informant. If it’s not feasible to have
another officer present, have one monitor the meeting from a
distance. If appropriate or necessary, have the handling officer
wired and the meeting monitored by the second officer.
Carefully document the meeting including notes on not only the
information provided but the appearance and demeanor of the
informant.
Controlled Buys
Controlled buys involve
investigations in which the
informant is sent to purchase
contraband so that a search
warrant can be obtained at a
later date. This method is
used when law enforcement
officers cannot or should not
infiltrate the area where the
contraband is being sold.
Controlled Buys
Controlled buys always should
be conducted under the
direct control of the handling
officers who have developed
a strategy that avoids
entrapment.
Controlled Buys
The informant should first be
instructed on what to do and,
more importantly, what not
to do. If drugs are going to
be purchased, this should
include a stern directive
regarding not using any of
the drugs before he or she
gets back to the debriefing
area.
Controlled Buys
The informant should be further instructed to speak so that he or
she can be heard on the wire and to count the money, that’s
being given to the suspect, out loud.
The informant should be given a code word, which changes each
time the informant is used, so that he can let the monitoring
officers know if he or she has encountered a situation where
there is personal danger.
Controlled Buys
Search the informant and remove any personal money that he or
she has in their possession. This is so the officer can testify later that
he/she knew the informant didn’t have any contraband or money in his or
her possession. Search the informant’s vehicle if it’s not feasible to
use a police vehicle for transportation.
Controlled Buys
After the purchase, search the informant and any vehicle that he or
she has used, using the same method as the pre-purchase search.
Retrieve the contraband and any money that is left. Don’t pay
the informant with any of the marked or recorded money.
Obtain a statement from the informant, including a detailed
description of the interior of the building, the suspect and any
officer safety issues.
Never discuss strategy or any future investigative activity with the
informant. The informant may simply begin to fabricate and stylize the
information that is provided around what he or she thinks the officer is
looking for.
Controlled Buys
Enter the contraband description, recordings and the informant’s
statement into the profile log.
Remember that informants usually are criminals too and, as such,
cannot be trusted not to go back to the suspect and tell what just
occurred. Also, informants, by their very nature, are
unpredictable under stress and could react in an unexpected way
when they are wearing a wire.
Always Use Caution
An informant who has always provided reliable information
sometimes can cause the officer to relax and not thoroughly
investigate the information that is being provided. Generally,
informants will, if given enough time, try to manipulate the
officer in order to fulfill their own agenda. Also, consistent
arrests of major criminals, in concert with positive news media
coverage, can result in an officer’s upward mobility within the
agency. Both of these circumstances can cloud the officer’s
judgment in handling an informant.
Always Use Caution
One example of poor discretion that the law enforcement
community observed was the case of retired FBI Agent John
Connolly. Agent Connolly was convicted in 2002 of tipping off
informants to be charged in criminal cases. One of those
informants, James “Whitey” Bulger, was placed on the FBI’s 10
Most Wanted list (Capitol Blue Hill, January 14, 2003).
In either circumstance, the officer should no longer use the
informant. A notation should be made in the Informant Profile
log in case the informant approaches another officer offering to
provide information in the future.
The 5 “C’s”
for the use and control of Informants.
While this CD course is not an all-inclusive text on the use and
control of criminal informants, it can serve as a basic guide for
the patrol officer who aspires to take his or her investigations to
a higher level. In doing so, the officer should keep these five
“C’s” in mind.
The 5 “C’s”
for the use and control of Informants.
1. Communicate with your supervisor and associates so that
you not only understand and comply with your agency policy
but ensure officer safety as well.
The 5 “C’s”
for the use and control of Informants.
2. Create informant profile documentation and an activity log
for the informant.
The 5 “C’s”
for the use and control of Informants.
3. Establish the informant’s credibility by thoroughly
investigating the information that has been provided and
corroborating it with information that is already known.
The 5 “C’s”
for the use and control of Informants.
4. Control your informant by ensuring compliance with all
agency policies and actively directing all of the informant’s
activities.
The 5 “C’s”
for the use and control of Informants.
5. Cancel the use of the informant when the information
provided has reached a point of diminishing return.
References
Aguilar v. Texas, 378 U.S. 108 (1964)
Capitol Blue Hill News Service (2003, January 14). Using Crooks as
Informants.
Cross, J., & Harney, M. (1960). The Informer in Law Enforcement.
Springfield: Charles Thomas.
Florida Fish and Wildlife Conservation Commission. (2002).
Division of Law Enforcement General Orders.
Illinois v. Gates, 462 U.S. 213, 103 S. Ct. 2317, 76L. Ed. 2d 527
(1983).
Spinelli v. U.S. 393 U.S. 110 (1969)
References
U.S. Department of Justice. (May 30, 2002). The Attorney General’s
Guidelines Regarding the Use of Confidential Informants.
Washington, D.C.: Government Printing Office.
Questions
1. An informant’s motives to disclose information include: (A)
fear (B) Revenge (C) Ego (D) A, B & C
2. There are three basic types of informants: mercenary,
volunteer and anonymous. (A) True (B) False
3. When dealing with an informant that you have used
successfully numerous times in the past, you don’t need to
verify the information the informant provides on each and
every occasion. (A) True (B) False
Questions
4. When an informant has provided truthful and accurate
information on several occasions in the past that have resulted
in the successful conclusion of criminal investigations allowing
the officer to articulate this fact in an affidavit, the informant
is considered to be a “reliable confidential informant.” (A)
True (B) False
5. The standard of proof that is required in court when using a
confidential informant is: (A) the Aguilar two prong test (B)
the Spinelli two prong test (C) the totality of circumstances
test
Questions
6. The informant’s profile file should include: (A) the informant’s
true name (B) social security number (C) an administrative
fingerprint card (D) A, B & C
7. Periodic arrest warrant checks should be conducted on the
informant: (A) True (B) False
8. The informant should be required to sign an
acknowledgement form where rules have been established (A)
True (B) False
Questions
9. Informant profile files should be: (A) maintained and kept by
the officer (B) there is no need to keep informant files once
credibility is established (C) kept in a central location where
authorized personnel have access to them
10. The court can never order a disclosure of the informant’s true
identity: (A) True (B) False
11. If it is discovered that an informant has an active arrest
warrant just prior to being used for a controlled buy the officer
should: (A) proceed with the controlled buy (B) check with a
supervisor (C) consult with the prosecuting attorney or judge
that issued the warrant prior to proceeding (D) both B & C
Questions
12. A male officer should always meet with a female informant
alone: (A) True (B) False
13. A controlled buy, as defined in this course, involves an
investigation where the informant lawfully purchases items
from a store to test the store employee: (A) True (B) False
14. Controlled buys should only be attempted after the handling
officers have developed a strategy that avoids entrapment: (A)
True (B) False
Questions
15. The informant should always be searched prior to being sent
to make a controlled buy because: (A) he may already have
contraband on his person (B) the officer should never trust the
informant (C) the officer will have to testify later that he/she
knows that the contraband was obtained by the informant
from the suspect because the informant had no contraband
when the officer observed him encountering the suspect (D)
both A, B & C are correct
16. It is common procedure to discuss investigative strategy with
the informant present: (A) True (B) False
Questions
17. The handling officer can usually relax while handling a reliable
informant: (A) True (B) False
18. List the 5 “C’s” for the use and control of informants.
Answers
1. D
2. A
3. B
4. A
5. C
6. D
7. A
8. A
9. C
10. B
Answers
11. D
12. B
13. B
14. A
15. D
16. B
17. B
18. Communicate, Create, Credibility, Control, Cancel
To obtain credit for mandatory retraining
This CD course is provided by FDLE and the Florida Criminal
Justice Executive Institute. If you successfully complete this
course you are entitled to 2 hours of mandatory retraining
hours. To document these training hours you must:
1. Have the permission of your agency head or designee.
2. Have your agency document the training in the same way that
they normally do, and
3. Send a letter on agency letterhead, signed by the agency head
or designee, to: David Brand, Education and Training
Administrator FDLE P O Box 1489 Tallahassee, Fl 32302.
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