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              Community Transportation Association-NW • 120 State Avenue NE, #303
              Olympia, WA 98501• 360-867-8847 •

In this Digest 
    1. State Patrol regs for cell phone use by officers 
    2. Columbia Gorge Transportation Summit 
    3. What is Your Vision for Transportation in Washington State in 2030 
    4. Free audio conference on cost allocation 
    5. Topics and Volunteers Wanted for Public Transportation Grants Policy Advisory 
    6. Pierce Transit Job Opening ‐ Specialized Transportation Assistant Manager 

State Patrol regs for cell phone use by officers
WSP Manual Now Requires Troopers to Use Hands‐Free Devices  
Olympia, WA – The Washington State Patrol has re‐written its Regulation Manual to prohibit state troopers from 
texting while driving, and requiring that they use hand‐free devices if they must speak on a cell phone while at 
the wheel. 
Washington’s cell phone law exempts police officers from the hands‐free requirement, but WSP Chief John 
Batiste believes that even highly‐trained professional drivers should focus on the task at hand.  “When you’re 
driving, you need to be driving,” Batiste said. “Although the law provides us an exemption, I believe we should 
set a good example for the motoring public.” 
From the time they are hired, troopers are drilled in the importance of safe driving.  “Using a hands‐free device 
is a good idea for everyone, including troopers,” Batiste added. “Every driver has an obligation to be at their best 
while behind the wheel.” 
Batiste supports the use of cell phones by employees because WSP’s radio system is unencrypted and can be 
monitored. Some sensitive conversations are more appropriate for the telephone. 
Additionally, many of the agency’s radio channels are very busy. Shifting non‐emergency police business to cell 
phones can reduce radio traffic and delay the need for expensive upgrades. 
The agency is providing hands‐free devices to employees who have agency‐issued phones. Those are mostly 
supervisors and employees in highly specialized positions. 
The manual update was published March 31, and employees are in the process of reading and acknowledging it. 
The process is routine, as policies or procedures can be updated several times each year. 
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Columbia Gorge Transportation Summit
                                                                                                         FOR IMMEDIATE RELEASE 
                                         Contact: Alina Aaron, Project & Mobility Manager 
                                         Phone: (541) 296‐2266 
March 15, 2010 
Mark your calendars and plan to attend the Columbia Gorge Transportation Summit! 
Washington ‐ The Columbia Gorge Transportation Summit will be held on April 22, 2010 at the White Salmon 
Pioneer Center. The regions most significant community and public transportation event comes to the Columbia 
Gorge  for  the  first  time  ever,  complete  with  educational  workshops,  strategic  planning  activities,  innovative 
speakers, collaborative networking and a vendor exhibit fair.  Among the attendees at this years event will be 
local  public  officials,  civic  leaders,  planners,  advocates,  community  non‐profits,  transportation  providers, 
employers, educational institutions, and members of the general public.   
Invited  speakers  will  be  offering  valuable  advice  on  topics  ranging  from  cost  and  tax  incentives  for  commuter 
programs, formation of public transit benefit districts, increasing rural mobility options and funding mechanisms 
to highlighting local bridge and bicycle trail projects.  The event will provide communities a forum for learning 
specifically  how  to  develop  strategies  to  address  transportation  needs  through  viable  transportation  options 
which  include  vanpooling/ridesharing,  bicycle/pedestrian  and  public  transit.    If  you  are  interested  in  gaining 
perspective, creating partnerships and generating solutions you should attend this event. 
The host of this year’s event is Mid‐Columbia Economic Development (MCEDD). MCEDD has been working as a 
coordinating and organizing body for the regions local and regional public transportation providers for a number 
of  years.      MCEDD  has  been  involved  with  passenger  transportation  in  the  Mid‐Columbia  region  since  2001, 
assisting  with  the  formation  of  the  Gorge  TransLink  alliance  which  consists  of  public  transportation  providers 
from Skamania, Klickitat, Sherman, Wasco and Hood River counties in both Washington and Oregon states.  

For additional information, please visit the event website at

Thank you to NW Natural Gas, CentryLink, VPSI, Inc. and Insitu for making this summit possible.
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What is Your Vision for Transportation in Washington State in 2030?
From: Fauna Doyle []  
Subject: What is Your Vision for Transportation in Washington State in 2030? 
The Washington State Transportation Commission wants to hear from you about your priorities and hopes for 
the state’s transportation system. 
The Commission has established a blog to provide an opportunity to share and discuss information about the 
development of the 2011‐2030 Washington Transportation Plan (WTP 2030). WTP 2030 is a comprehensive and 
balanced statewide transportation plan that establishes a 20‐year vision for the development of the statewide 
transportation system, from state highways and ferries to sidewalks and bike paths, county roads, city streets, 
public transit, air, and rail. The blog will feature WTP 2030 elements, such as the Vision and Goals, along with 
specific questions for your consideration and response.  
The first two posts are about the draft WTP vision statement; please follow this link go to and share your vision for transportation in Washington State. 
Fauna Doyle 
P  (206) 493‐2371 
F  (206) 324‐8965  
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NCST - Free Audio Conference - Cost Allocation for Human Service
Agencies that Provide Transportation
Free audio conference on cost allocation 
This audio conference is particularly useful to organizations for whom transportation is a secondary service. The 
NCST is sponsoring the audio conference in partnership with Easter Seals Project ACTION and the Small Urban & 
Rural Transit Center of North Dakota State University. Please register by April 14. 
Cost Allocation for Human Service Agencies that Provide Transportation  

(RSVP required) 
Cost allocation is an essential part of budgeting decisions. This workshop will provide participants with the skills 
to accurately determine the cost of providing individual aspects of their services, and in turn make the best use 
of limited resources. 
Jed Johnson, director of the National Center on Senior Transportation (NCST) and Carol Wright, associate 
director of outreach and training at the Small Urban & Rural Transit Center (SURTC) will review the principals of 
cost allocation for human service agencies that provide transportation services. CEOs, CFOs, agency transit 
managers and anyone responsible for budgeting for their agency’s transportation services will be interested in 
joining us for this free 90 minute audio conference. 
Service organizations provide a variety of services in meeting their mission. Very often, transportation services 
are part of the mix without being considered a major focus. With no other options available to assure that 
people get from “here to there” in order to avail themselves of needed services, the ride becomes important. 
Transportation can impose expenses that remain uncounted and disregarded. Many service organizations are 
unaware of the true costs for providing transportation services, and therefore, how these resources could be 
used more effectively to provide mobility for the people their organizations serve. Cost allocation is a key 
component of solid business management and overall program operations.  
This will be a free 90 minute audio conference presented by the National Center on Senior Transportation in 
partnership with Easter Seals Project ACTION (ESPA) and the Small Urban & Rural Transit Center (SURTC). A 
PowerPoint presentation will be emailed to registered guests a week before the event for download and review. 
Please register before Wednesday April 14th.  
This event will be transcribed. Approximately 45 days following the program a PDF and text file will be available 
on the Web site, and braille and audio CDs can be requested by contacting us at 
The following resource is related to the presentation. Please download and review it before the presentation. 
Transportation by the Numbers, an online resource consisting of several excel spreadsheets and a 19 page PDF 
instruction book that you can download and use to help identify and evaluate the true cost of providing 
transportation to your clients as an additional service. 
Please contact Lucinda Shannon at 866‐528‐6278 or if you have any questions about 
registration or Transportation by the Numbers.  
Speaker's Bio 
Jed Johnson provides strategic leadership for Easter Seals’ focus area of services for older adults and their 
caregivers. In addition, he spearheads the National Center on Senior Transportation (NCST), a partnership with 
the National Association of Area Agencies on Aging, whose mission is to enhance transportation options in 
support of older adults through technical assistance, outreach, education, and research. 
Mr. Johnson holds a joint‐masters degree in business administration from the Wharton School of Business and 
in social work from the University of Pennsylvania’s School of Social Policy and Practice.  In 2007, he was elected 
Treasurer of the American Society on Aging, the aging network’s premier membership organization with over 
5,000 members. 
Carol Wright joined the staff of the Small Urban & Rural Transit Center (SURTC) in 2006 as Associate Director of 
Training and Outreach. She is responsible for the oversight of SURTC's national training and outreach efforts. 
She has more than 12 years of experience as Executive Director of public transportation for a multi‐county 
project in central North Dakota, where she managed all aspects of public transit, including rural transit, 
specialized transit, Dial‐a‐Ride and contracted services. Her responsibilities included planning, operations and 
fiscal management, and supervision of 57 full‐ and part‐time employees. 
Ms. Wright has also served as an independent consultant for marketing and development with planners, 
developers, architects and contractors. She has served as a trainer and keynote speaker for national, state and 
local conferences for the past 20 years. 
Dial‐in instructions will be in your registration confirmation email. 
Note: The time listed is Eastern Standard Time. 
Date: Thursday, April 22, 2010  
Time: 2:00 PM ‐ 3:30 PM  
If you'd like to attend this event you can RSVP online. 
    Sign me up
Once you have reservations, you can still click Sign Me Up to increase or decrease the number of people in your 
party (subject to availability). 
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Topics and Volunteers Wanted for Public Transportation Grants Policy
Advisory Committee
From: Donald Chartock  (  
Subject: Topics and Volunteers Wanted for Public Transportation Grants Policy Advisory Committee 
The Washington State Department of Transportation’s (WSDOT) public transportation grant programs are 
required by law to be periodically reviewed. One way we do this is through the Grants Policy Advisory 
Committee (GPAC). WSDOT is in need of volunteers and topics for the GPAC. 
Brief history of GPAC 
RCW 47.66.080 requires WSDOT to examine our public transportation grant programs. The law states, “the 
department shall examine the division’s existing grant programs, and the methods used to allocate grant funds, 
to determine the program’s effectiveness, and whether the methods used to allocate funds result in an 
equitable distribution of the grants. The department shall submit a report of the findings to the transportation 
committee of the legislature.” 
Since WSDOT’s public transportation grant programs operates on a biennial schedule, it is appropriate for this 
review to be completed before the solicitation of the 2011‐2013 grants. 
2010 GPAC 
The 2010 GPAC will consist of a variety of representatives from across the state.  These representatives may 
include urban and rural transits; non‐profit organizations; metropolitan and regional planning organizations; 
social service providers; for profit organizations; local governments; tribal governments; riders; and brokers. 
The meetings will be scheduled March through May. We are anticipating a number of topic specific meetings 
will take place during this time.  All meetings will be conducted electronically. However, if there is the need to 
meet in person WSDOT will not be able to provide reimbursement for travel to participate in these meetings due 
to current budget constraints. 
How can you help? 
You can help by telling us what your topics of interest are and/or participating in the GPAC. 
     1) Tell us what your topics of interest are.  These topics should be related to the existing grant programs 
         (Rural, Special Needs, Regional Mobility, Vanpool) and can be about policies and procedures regarding 
         these programs.  Topics can be about any step in the grant planning, application, or contracting process.  
         Please email your topics of interest to Don Chartock at  
     2) Volunteer to be on the GPAC.  This is your opportunity to provide us feedback on our grant programs.  If 
         you would like to volunteer on the GPAC please email Don Chartock at  Once all 
         the emails are received, we will be contacting volunteers to serve on the GPAC that represent a diverse 
         range of size and type of organization as well as geographic location. 
If you have any questions, please contact me at 360‐705‐7928 or  Thank you for your 
help and we look forward to hearing from you. 
Don Chartock 
Rural and Coordinated Transportation Administrator 
WSDOT Public Transportation Division 
Office 360.705.7928 • Cell 360.801.4936 
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Pierce Transit Job Opening - Specialized Transportation Assistant
More information available online at: 
                                                                                                                                              April 23, 2010
                                                                                                                                                  4:00 P.M.
                                        SPECIALIZED TRANSPORTATION ASSISTANT MANAGER 
Under direction, plans, supervises and coordinates activities to monitor, evaluate, control and maintain the quality of specialized transportation services
provided for customers with disabilities in accordance with established agency standards and the ADA; coordinates a collaborative approach to training,
supporting, assisting, supervising and evaluating specialized transportation Service Supervisors, Dispatchers, and Transit Operators; administers and
oversees the contracted demand response public transportation services; and collects and analyzes data related to the provision of demand responsive
public transportation. Essential functions: Selects, supervises, trains, counsels and evaluates staff regarding performance expectations, service issues
and interpersonal relations; observes performance in the field and provides assistance as required; prepares performance evaluations and gives
recognition or administers disciplinary action as appropriate. Maintains, analyzes and interprets statistical and performance information from a variety of
sources; analyzes data and prepares related reports; identifies and analyzes service improvement opportunities; develops, plans and implements
improvements. Develops plans and implements programs designed to improve the effectiveness and operations of the Agency’s Specialized
Transportation division. Investigates, responds to and resolves customer comments, complaints and issues; confers with appropriate staff and other
agency departments as necessary to assure satisfactory response to customer concerns. Develops work schedules to meet customer and program
needs; adjusts and revises work priorities and schedules in response to special service needs and extraordinary service disruptions; reconciles time cards.
In conjunction with the Safety and Training Department, develops, updates and controls the content of the training program for SHUTTLE Transit
Operators and contract operator trainers including policies and procedures, performance expectations, service issues and interpersonal relations unique to
specialized transportation services. Works in partnership with vehicle maintenance management to ensure vehicles meet the needs of the operators and
customers. Develops and manages reports relating to daily ridership totals for SHUTTLE and contracted services. Maintains a variety of records; prepares
reports and studies; monitors individual and group statistics, maintaining acceptable performance including but not limited to on time performance,
passengers per service hour, slack and deadhead time and miles. Develops and implements customer service policies and procedures; establishes
standards for quality of work. Monitors and manages contracted service providers. Administers office budget, objectives, goals and work plans; authorizes
and monitors expenditures in accordance with budgetary limitations, Agency policies and sound fiscal management principles. Plans, organizes and
facilitates SHUTTLE staff meetings. Develops plans and implements programs designed to improve the overall specialized transportation services
including customer service, scheduling and dispatching efficiencies. Resolves grievances at the earliest stage and may represent the office at hearings
and arbitrations. Maintains close liaison with Information Systems division to assure rapid resolution of computer system production problems.
Collaborates with Information Systems staff to successfully test and implement software changes and system enhancements/replacements. Reviews and
updates SHUTTLE specific information in the Operator’s Manual, SHUTTLE Operator’s training manual, Supervisor’s Manual and the Agency Snow Plan.

HIRING RANGE: $60,721 - $73,806 (Salary range up to $85,440) annually, paid on a bi-weekly basis.

Knowledge of: transportation operations and practices; personnel rules and labor contract; applicable Local, State and Federal laws, codes and FTA
regulations; Americans with Disabilities Act regulations applicable to the provision of specialized transportation services; SHUTTLE service area,
scheduling parameters and knowledge of computerized paratransit scheduling software; principles of training and supervision; budget preparation and
administration; record-keeping techniques and report preparation. Skill in: planning, organizing, coordinating and scheduling work; communicating
effectively, both orally and in writing; assessing training needs and coordinating training programs; supervising, training and evaluating assigned
personnel; establishing and maintaining cooperative and effective working relationships; identifying and resolving problems/conflict; making sound
judgments and decisions based on established policies; developing and assigning work schedules and establishing priorities; maintaining records;
preparing and submitting narrative and statistical reports; using a computer and related software applications; and, analyzing situations effectively and

adopting appropriate course of action.

Required: Bachelor’s Degree in Transportation, or a related field and four (4) years of experience in transportation services including two (2) years of
supervisory experience in a union environment; or, an equivalent combination of education and experience sufficient to successfully perform the essential
duties of the job such as those listed above. Special Requirements: Valid State of Washington driver’s license is required. Must be able to work and/or
be on call evenings and weekends as required. Knowledge of Adept software preferred.

Submit a completed Pierce Transit application form and supplemental application that clearly shows how you meet the minimum qualifications listed above by
4:00 p.m., April 23, 2010. Application packets may be obtained from, or at 3701 96th Street SW, Lakewood, WA 98499, or by calling (253)
581-8080. Resumes will be accepted only if they are attached to a completed Pierce Transit application form.

Applicants, who in the judgment of the Human Resources Department, most closely meet the requirements of the position, will be invited to an oral review
panel. It is the responsibility of the applicant to supply sufficient information and detail on the application to permit the Agency to properly evaluate their
qualifications and abilities as they relate to the position.

For additional information you may contact Dolores Cooper, Employment Manager, at 253.581.8096.
           Opened: April 2, 2010.

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