Mental Health Reducing Health Submitted by: Vidya Iyengar LMFT
Disparities‐ Progress Report 2007‐08 Ethnic Services & Training Coordinator
Volume 4, Issue 5
The Mental Health RHD sub‐workgroups have been tors, and Consumers. Presentations of the results
working on specific activity areas. The following is a have been conducted as well.
brief status report on the work that each of the sub‐
For the 2009 Plan, the sub workgroup will:
workgroups has been involved in.
1. Repeat Cultural Competency Assess‐
ment survey: CCMH staff, Contractor and
Consumer versions every 2 years.
2. Create and conduct Cultural Compe‐
tency Assessment Survey Family Member
version to be used in the children’s clinics.
Explore the feasibility of video conferenc‐
ing as an option for language interpreta‐
3. Assist in the development of curricu‐
lum for mental health training for inter‐
Workforce Development, Training and
Education: Members: Hannah Head, Dr.
Lynor Jackson‐Marks, Melvora Jackson,
The Workforce Development, Training
Linguistic Access: Members: Imo Momoh, Dr. Hala
and Education subgroup has developed a resource list
of sites to reach out to bilingual/bicultural job appli‐
The Linguistic Access subgroup has been monitor‐ cants, and has also developed recommendations to
ing the quality and current use of the language ser‐ improve workforce diversity in regards to recruitment
vices vendors. They have also been conducting ongo‐ and retention.
ing assessment of bilingual/bicultural staff resources
For the 2009 Plan, the subgroup will transition into
MENTAL HEALTH MATTERS
by region. Another activity has been conducting and
the Training Advisory Group, which will be formed in
analyzing the Cultural Competency Assessment sur‐
vey, which was completed by CCMH Staff, Contrac‐ Continued on page 3
Submitted by: Zabeth Cooper
Wellness Education MHSA Clinic Coordinator
Contra Cost a C ou nty H eal th Serv i ce s
f you have visited any of our clinics or health centers, you can’t help
but notice the Wellness Education displays. Each quarter there are timely
topics and helpful hints, but have you ever wondered who is responsible
Mental H ealth Divisi on
for the graphics that are displayed? Our Wellness Education graphics
person is Geannina (Nina) Perez. Nina has worked with West County
Child and Adolescent Services for over 5 years, in a variety of capacities.
She not only creates graphics for the Wellness Education Board, but in
addition to her fulltime experienced level clerk duties, she is also responsi‐
ble for flyers and announcements for children’s groups and special clinic‐
community events. She travels countywide to update the wellness dis‐
plays in each clinic. Nina brings thoughtfulness, creativity and enthusi‐
asm to any project that she faces and we are truly glad to have her.
Special points of interest: Inside this issue:
• 211 Info & Referral Update Director’s Message 2
• LGBT Employees Group QI Corner 3
• MH Food Drive
NAMI‐Important Dates 4
• MH Intern Program
MH Division Staff Changes 7
• New Behavior Health System
Safety Corner 7
• MH Interpreter Protocol
• Kwanzaa’s Cultural Message Adult Family Update 8
MHSA Update 10
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 2
It seems that given California’s ongoing increase alcohol and excise taxes by 5 cents finalizing plans to con‐
stressful economic climate and the State per drink, and use this to realign alcohol and solidate Child & Adoles‐
budget situation, no one will go untouched by drug programs and provide a dedicated reve‐ cent Mental Health
the emerging events. Even more recently, the nue source for Prop. 36, Drug Medi‐Cal, sub‐ Services at Bisso Lane
“big three” automakers are seeking a govern‐ stance abuse services to CalWORKS recipi‐ in Concord; planning
ment bailout to stop the downward economic ents and other local programs. On the Fed‐ for a consolidation of
cycle. California has a “revenue problem” and eral level, the proposed economic stimulus Adult Mental Health
this was evidenced by the State’s 2008‐2009 package includes $37.8 billion in additional Staff in West County at
budget being $11.2 billion in the red. Locally, federal Medicaid funds for states. the El Portal location in
the Contra Costa County Board of Supervisors Looking back at my past messages, I have San Pablo. We have
delayed action on a series of proposed budget talked about a lot of mountains we have had also just learned that
cuts until the December 9th meeting. The cuts to climb in the Mental Health Division. It is Mental Health Con‐
are expected to affect the Employment and good to NOT be in a place where we are plan‐ sumer Concerns will be
Human Services Department (EHSD) most ning for another budget reduction, having moving their offices to
substantially, but could also affect Health Ser‐ gone through five reductions in the past a new location on Oak
vices. seven years. Rather, we are enjoying some Grove Road in Concord.
But there was good news in all of this for exciting times in the Division, including: get‐ Within the Mental
Mental Health, because at the State budget ting the new Older Adult Program on‐line; Health Division, clinical productivity has increased,
level, there were no proposed additional reduc‐ expanding Wrap Around Services; increasing and that’s really good news. There is a lot to be
tions to DMH or to community mental health the Childrens’ FSP’s in East County; providing celebrating in the Mental Health Division as we
programs. The Governor is also proposing to additional housing resources to consumers; look to entering a New Year – 2009!
What is the LGBT Employees Group?
We are a group of Contra Costa County employees who are lesbian, gay, bisexual and transgender
(LGBT), and our allies and friends. We started in 1997 as the Lavender Lunch. The current name is the
LGBT Employee Group.
We come together to share friendship, support and to work towards equity in our jobs, benefits, and in
our communities, and for the elimination of related health disparities. We successfully worked together
to get County domestic partner benefits for our partners and families.
Our meetings are 1-2 times a year depending on the need and held over the lunch hour because we are
not an officially sanctioned employee group that is allowed release time from work. Joanne Genet in the
Public Health Division coordinates meetings and maintains an e-mail list for topics or events. These con-
fidential e-mails are sent a few times a year on relevant issues.
Since we are an informal group, there is no membership. We rely on word-of-mouth and a loose network
that can pass the information on to interested people.
If you need more information, would like to be included in e-mails or have an item or issue that deserves a
meeting, Joanne can be reached at (925) 313-6763 or email@example.com
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 3
Submitted by: David Cassell, LCSW
QI Corner Quality Improvement Coordinator
You might be asking, “What’s a dashboard re‐ just like on client plans, it’s probably no coinci‐
port?” Googling dashboard reports results in about dence.
five million hits, probably because they are a popu‐ I’ve developed some basic dashboard reports for
lar concept in business. The term uses a car analogy the county clinics, based on information that is
– having the capacity to see how things are going at available from our billing information system.
a glance based on a few meaningful indicators ‐ These are fairly basic, and don’t have too many
hopefully without needing to take your eyes off the charts and graphs, but they hopefully are able to
road for more than a moment. give some quick overview information. Input from
Many county mental health systems have begun managers has enabled these to be customized to
developing these as well as a way to present a high best fit each clinic’s needs. Examples of basic types
level quick picture of how systems or programs are of data are numbers of new cases in 6 months,
doing. The impetus behind this comes from a percent of “meds only”, and recent acute activity
couple of directions. First, there is a growing stan‐ for folks open at a clinic. These are shared at the
dard that decisions should be data driven. In a periodic program quality management meetings.
world where resources continue to be scarcer than As the ability to get better and more current
Dashboard reports for the
optimal, having good information to guide decisions information gets easier, it will be possible to read
makes sense. Second, there is pressure from out‐ the activity of a system, a program, maybe even a county clinics will be shared at
side entities such as state auditors to have indica‐ caseload more easily from a dashboard‐like report. the periodic program quality
tors, so that systems, clinics, etc. can know how Hopefully, these will be helpful in telling us if we’re management meetings.
things currently stand and can set specific goals going in the right direction, and maintaining the
based on those indicators. If this sounds like mak‐ right speed, heading into the curves ahead.
ing sure that goals are observable or measurable,
Mental Health Reducing Health Disparities‐ Progress Report 2007‐08: Continued from Front Page
2009 for the purpose of providing input on train‐ The Work Environments subgroup explored the in CCMH, assist programs/sites to develop the Ser‐
ing topics, trainers, etc., for the CCMHP. requirements of the adult program sites with regard vice Excellence Behavior Expectations, and provide
to the meeting mandatory requirements for docu‐ technical assistance to contract providers to develop
Partnership with Multicultural Communities: ments made available to families and consumers, as Standards of Practice for Reducing Health Dispari‐
Members: Michaela Mougenkoff, Tony Lopez, Elvira well as identified the elements required to make ties for CCMH Contractors.
Sarlis, Sandra Lopez, Fred Taguiran, Katherine Wade, work environments welcoming to families and con‐
Denise Chmiel sumers. Data Collection: Debra Jones
During 2008, the subgroup has provided resource For their 2009 plan, the subgroup will initiate the The Data Collection subgroup has compiled and
materials to the Homeless MultiService centers in process to implement the above at CCMH program analyzed the workforce data for CCMH and contrac‐
East, West and Central County regions. They have sites. tors staff (as part of the Workforce Education &
also participated in the Homeless Connect Training Project Team), and has also compiled and
2007/2008; Health Fairs‐ Monument Corridor, An‐ Governance, Systems, and Policy Application: analyzed data for MHSA programs with regard to
tioch Children and Family, Presbyterian Church, etc. Members: Vidya Iyengar (and through 9/08, Sherry outreach, enrollment and utilization of services.
For 2009 plan, the subgroup will be involved in For the 2009 plan, they will participate in the CCHS
Recovery/Diversity Conference Planning for Fall The Governance subgroup updated and reviewed Data Collection Committee to develop common
2009 conference. They will also develop and main‐ the following policies: systems, processes and codes for data collection
tain a directory of services to culturally specific 1. Access to Services for LEP persons across Divisions, and will also assist in the implemen‐
groups. 2. Reducing Health Disparities tation of the new Behavioral Health Information
3. Service Excellence System to refine ethnicity/language data collected
Work Environments: Members: Matthew Luu, and tracked by CCMH.
Dianna Collier For the 2009 plan, the will develop a Service Ex‐
cellence Training plan and train groups of individuals
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 4
Submitted by: Kay Derrico
NAMI Lecture Series NAMI‐Contra Costa
NO ADMISSION CHARGED; Thursday, January 15, 2009—Fundamentals of health educator, including Kaiser & Highland Hospi‐
NO RESERVATIONS NECESSARY Social Security & Winning an Initial Claim, tal, Oakland.
The Third Thursday of each month Daniel Fortuna, President/Director of Benefits Thursday, April 15, 2009—Talk Therapy: How It
7:00‐ about 7:30 pm‐‐open NAMI meeting about Education Center, San Francisco, NAMI Cali‐ Helps People With Severe Mental Illness—Judy
7:30‐8:45pm—lecturer/presenter fornia Conference Presenter Feins, MSW, LCSW, Psychotherapist in Private
CONCORD CAMPUS OF JOHN MUIR MEDICAL Thursday, February 19, 2009—Anxiety Disor‐ Practice in Berkeley; Education Committee, Psy‐
CENTER ders (watch for specific title to be announced chotherapy Institute
Concord Room, just inside main doors soon)‐‐ Dr. Robin Zasio, Director/Clinical Psy‐
2540 East Street at Almond, Concord Thursday, May 21, 2009—Issues in Healthcare
chologist, Anxiety Treatment Center, Sacra‐ Reform: Care of the Mentally Ill Under a Single
Thursday, December 18, 2008—Third Annual Payer System‐‐Pat Snyder; Chair, Contra Costa
Review of Contra Costa County Mental Health: Thursday, March 19, 2009, Mindfulness & Chapter of Health Care for All; Legislative Con‐
Where We Are & Where We Are Headed‐‐a panel Centering Strategies to Enhance Therapy—Dr. sultant, League of Women Voters, California
chaired by Dave Kahler, Contra Costa County Men‐ James Bramson, Psy.D. LCSW, Clinical Psy‐
For information on presentations:
tal Health Commission, NAMI‐CC Board, past chologist; assisting his presentation Barbara
National Alliance on Mental Illness‐Contra Costa
NAMI‐CC President Kaplan, Certified Phoenix Rising Yoga teacher;
www.namicontracosta.org (925) 933‐4012
Mental Health Institutes Medical Staff Council
Donna M. Wigand, LCSW, the Mental Health Director, an‐ Submitted by: Sherry Bradley, MPH
nounced on October 3, 2008, that Contra Costa Mental Health MHSA Project Manager
would be initiating a Medical Staff Council for the Division’s commu‐
nity psychiatry staff. Dr. Johanna Ferman, Medical Director, Adult
Mental Health Services, and also Dr. Ross Andelman, Medical Director, Children’s Mental Health Services, will facili‐
tate the Medical Staff Council meetings.
Dr. Ferman & Dr. Andelman explained in their announce‐
ment of October 15, 2008, that the overriding basis for estab‐
“ The basis for establishing the
lishing the forum is to assure that CCMH Division is providing a forum is to assure that CCMH
mechanism for communication between medical staff who
Division is providing a mechanism
daily manage seriously ill consumers in our outpatient ser‐
vices. The Council is intended to facilitate the following:
for communication between
Sharing concerns about working within the community
system of care, as well as identifying potential solutions medical staff...” Sun. afternoon, Jan 25, 2009,
for same; "Opening Our Hearts to Peo‐
Working with each other and with other colleagues to assure implementation; ple With Mental Illness,"
Development of a framework for professional development, and to assure the provision of continuing educa‐ Temple Isaiah, Lafayette.
tion, including the CME provided through CCRMC/Health Center’s Department of Psychiatry, that meets the
needs of psychiatrists working in the community; Sat., May 2, 2009, Mental
To participate in the identification and development of service models that better address the needs of those Health Conference, Menlo
we serve. Park Presbyterian Church,
The inaugural meeting of the Contra Costa Mental Health Medical Staff Council was held on Thursday, November Menlo Park, information
13, 2008, from 8‐9:30 a.m. Dr. Ferman and Dr. Andelman anticipate holding the forum on a monthly basis. Atten‐
dance and input of CCMH psychiatry staff is needed. Please contact either Dr. Ferman (925) 957‐5174 or Dr. Andel‐
man (925) 646‐5915 with questions. July 6‐9, 2009, NAMI National
Convention, San Francisco
Hilton & Towers, San Fran‐
Psychiatric/Mental Health Nurse Practitioner (PMHNP) cisco. www.nami.org
UCSF Internship Program
Submitted by: Grace Brooks, RN conditions, medication dispensing, prescribing and administration.
UR Coordinator/Nursing Supervisor They are also trained in primary care to assist the physician with management
of common illnesses such as diabetes, hypertension, asthma, etc.
Effective January 2009, our first Psychiatric/Mental Health Nurse Practitio‐
ner Student Intern will be placed at Pittsburg Mental Health Center. The stu‐
ontra Costa County’s Mental Health Division has recently negoti‐ dent will be in their 2nd year Psychiatric /Mental Health Nursing clinical resi‐
ated a contract with the University of California San Francisco’s dency program and supervision will be provided by a clinical psychologist and
(UCSF) School of Nursing to accept internship placement of Psychiatric/ psychiatrist.
Mental Health Nurse Practitioners (PMHNP). Their interns will be placed into There are numerous benefits for those additions and we are excited about
our Community Mental Health Centers. this opportunity.
Psychiatric/Mental Health Nurse Practitioners (PNP) are Master’s prepared
nurses with graduate training in the assessment, management of psychiatric
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 5
Please help raise funds for the
Food Bank of Contra Costa and Solano
by donating cash or a raffle item for the
County Cares FOOD FIGHT Challenge!
Who: Food Bank of Contra Costa and Solano
& Contra Costa County employees
What: Holiday Food Drive 2008
Where: Contra Costa County
When: November–December 2008!
Why: Raise funds to feed hungry people
(Every dollar donated equals six dollars in distribution power for the Food Bank). Also, in the wake of the re‐
cent disasters throughout our nation, many people have lost their homes and are in NEED of our assistance.
You can help to make our 2008 Holiday Drive a great success by donating.
211 Info & Referral
In October the County’s operator of
the 211 line, Contra Costa Crisis
Center, launched a completely re‐
designed Crisis Center web site
(www.crisis‐center.org). In Novem‐
ber, Contra Costa Crisis Center
launched a redesigned and updated
web site for 211 in Contra Costa
The new 211 site has information
on 211 locally and nationally, lists
local funders, and links to the coun‐
tywide 211 database
is encouraged to log onto the new
sites and let Crisis Center know
what you think.
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 6
Submitted by: Jan Gordon
Earthquake Preparedness Quiz MHSA Clinic Coordinator
1. In an emergency, I know where the rooms where my family mem‐ can spark a fire? tating proportions could occur at
all the exit doors are where I live or bers sleep, that could topple over or any time.
work. take flight during an earthquake Yes No
which may cause injury. Yes No
Yes No Partially
Yes No 15. Did you know that fires caused Partially
Partially by earthquakes are from broken 23. I am aware that I will survive an
2. All the members of my family Partially gas pipes, plugged in appliances earthquake with more ease if I
know exactly what to do and where 10. If an earthquake occurred at being turned back on abruptly and prepare rather than if I do nothing
to go at the time of an earthquake. night, I could safely move from one using candles or matches around at all.
room to another without tripping undetectable leaks?
Yes No over objects in hallways that might Yes No
have fallen. Yes No
3. I have a designated person out‐ Yes No Partially 24. Did you know that earthquake
side our state to contact in case the 16. Do you know how to protect safety products are a public service.
phone lines within the state are Partially your home from fires before an
down. earthquake sparks Yes No
Yes No Partially
Yes No 25. Did you know that earthquake
Partially safety products are available at
4. I have had a talk with all Partially Home Depot, Lowe's and Orchard
my co‐workers and/or fam‐ 17. My attitude is: "I Supply Hardware?
ily about what kind of dam‐ want to survive an
age an earthquake can earthquake and am Yes No
cause to our immediate willing to take the
surroundings. necessary precautions
Just How Prepared Are You? if they will help."
26. I know that preparing for a
major earthquake is the single most
Yes No important thing I can do for the
Partially safety of my family and friends.
5. My home and work envi‐ Partially
ronments are stocked with 18. My attitude is: "Oh Yes No
food, water, blankets and well, if the earthquake
light sticks ‐ enough for 3 comes there is nothing
days. I can do ‐ whatever
happens, happens." Find your Score!
Yes No Add up the points for your re‐
Yes No sponses to see how prepared you
6. My automobile is stocked with 11. I am aware that 70% of all inju‐ Partially Answer Point Values:
food, water, blanket and lightsticks ries that occur in earthquakes are 19. My attitude is: "I would rather Yes/High: 3 points
‐ enough for 3 days? caused by people being hit by or spend $50 to secure the contents of Partially/Medium: 2 points
stumbling over fallen objects such my house with earthquake safety No/Low: 1 point
Yes No as furniture, glassware, appliances products than spend $50 eating
and pictures on the walls. out."
Partially 78‐65: Congratulations! You have
7. Did you know that during an Yes No made a significant
escape from earthquakes, your step towards insuring the
hands must be free? In other words, Partially Partially safety of yourself,
your hands must not be carrying 12. I really do not understand what 20. My attitude is: "I want peace of your family and co‐workers.
survival kits, lights, purses etc. is the best way to prepare for an mind and want to do the best I can
earthquake. so, I am willing to prepare in ad‐ 64‐50: You must act now to finish
Yes No vance." up what you have
Yes No so diligently started. You are
Partially Yes No so close! Act
13. I am aware that unsecured items NOW, earthquakes are only a
8. I have thoroughly checked the Partially matter of time.
shelves, cabinets and furniture such as: lamps, knick‐knacks, TVs, 21. What do you think is the level of
computers, wall units, china cabi‐
around me to see if these or other risk for an earthquake in your city? 49‐26: You may be in denial about
objects can move, during an earth‐ nets, microwaves etc. are the ob‐
jects most likely to take flight or the severity of
quake, and hit me. High Medium
topple during an earthquake. earthquakes. Please recognize
Low that closing
Yes No 22. I am aware that there is no such ones eyes does not make the
Partially thing as an earthquake season and natural disaster
9. I have found unsecured objects in Partially that a major earthquake of devas‐ go away.
14. Did you know that earthquakes
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 7
Submitted by: Stacey Tupper
Recent Staff Changes for Mental Health Division Administrative Services Analyst III
Departures: Brenda Pedraza, Mental Health Clinical Worker II ‐ Central County. Currently assist‐
Kimberly Mayer, Mental Health Specialist, West County Children's Clinic ing at the Conservatorship Program
Project Manager Susan Freyre, Mental Health Clinical Promotions:
Arrivals: Specialist, West County Children's Clinic Sherry Bradley, Mental Health Services Act
Ron Ellsworth, Mental Health Clinical Gabriela Fischer, Mental Health Clinical Spe‐ Program Manager ‐ Mental Health Ad‐
Specialist, Utilization Review, Mental Health cialist, West County ministration
Administration Children's Clinic Dr. Hala Fattah, Lead
Martin Garro, RN., Older Adult Team Jennifer Newfield, Mental Psychiatrist‐ East County
Ana Marie Giron, Mental Health Clinical Health Clinical Specialist, Adult Mental Health
Specialist, Older Adult Team Conservatorship Beverly Fuhrman,
Ji‐Sook Oh, Mental Health Clinical Specialist, Matthew Dominick, Men‐ Mental Health Program
Older Adult IMPACT Program tal Health Clinical Supervisor ‐ East County
Elizabeth Hanna, Mental Health Clinical Specialist, Conservator‐ Adult Mental Health
Specialist, Central County Children's Clinic ship Shelley Okey, Mental
Stephen Kane, Mental Health Clinical Leticia Thomas, Mental Health Program Supervi‐
Specialist, Central County Adult Clinic Health Clinical sor—Care Management
Vincent Guigliano, Mental Health Clinical Specialist, Conservatorship Unit
Specialist, Central County Adult Clinic David Palamino, Community Support
Submitted by: Zabeth Cooper
Safety Corner MH Safety Coordinator
Featured Staff Appointments
Recently, I attended our County Safety Coordinators Meeting hosted by Risk Management‐
Loss Control. The meeting was full of helpful safety information and great presentations.
Submitted by: Sherry Bradley, MPH One I found to be very informative and helpful was Emergency & Crisis Communication – Tips
MHSA Project Manager & presented by Julie Freestone, Health Services Department.
David Cassell, LCSW As Communications Officer for Health Services, Julie trained more than 600 local leaders
Quality Improvement Coordinator on crisis and emergency risk communications. Her PowerPoint presentation, Tips on Talking
to the Public and Employees about Emergencies, offered valuable information that can help
everyone. She has given me permission to share with you.
◊ Dr. Johanna Ferman, M.D., Medical Director,
Her definition of an Incident is, “an occurrence, either caused by human or natural phenom‐
Adult Mental Heath, has announced that Dr. Hala
ena, that requires response actions to prevent or minimize loss of life, or damage to property
Fattah has accepted the position of Lead Psychia‐
and/or the environment.” Most of us have found ourselves in emergency situations where we
trist for East County Adult Mental Health. Dr.
were required to communicate to co‐workers and consumers.
Fattah’s appointment was effective November
Naturally, we first looked to see who’s in charge? This is very important because we all have
10, 2008. Congratulations to Dr. Fattah!
a line of authority at each program. But when a difficult circumstance requires us to speak
◊ Donna M. Wigand, LCSW, announced that Sherry and relay pertinent information or calm a situation we have help. Whether you are a manager
Bradley, MPH, formerly the Mental Health Ad‐ or subordinate these helpful tips can make your communication more effective.
ministrator, has taken on a new assignment as Once this person has been identified, and at times it can be you, these helpful tips can
the Mental Health Services Act Program Manager make communicating much easier.
for the Contra Costa Mental Health. The appoint‐
ment was effective October 1, 2008. Congratula‐ What people want to know if an incident occurs
tions to Sherry! What happened? Why?
◊ We would like to welcome Ron Ellsworth, LCSW Who is in charge?
to Mental Health Administration. Ron comes to Has this been contained?
us with a wealth of experience in administrative Are victims being helped?
and clinical capacities. This includes working as a What can we expect?
reviewer for the organization contracted to DMH What should we do?
for the EPSDT reviews. While his primary func‐
tion will be to help us in our chart review efforts As you respond to your audience keep these suggestions in mind:
to minimize audit exceptions, he is also currently Top Tips
working on a Performance Improvement Project Show empathy and caring
aimed at reducing hospitalizations. Welcome Be honest and open to all
Ron! Express wishes (I wish I had answers)
Explain how to get answers
Acknowledge people’s fear
Give people things to do
Ask more of people – Ask for their support
If we communicate effectively, we can avoid confusion and rumors.
Accuracy of information + Speed of Release = Credibility
Empathy + Openness = Trust
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 8
Submitted by: Imo Momoh, MPA
To All Mental Health Interpreter Users: National Stress-Free Family Month
Mental Health Division Interpreter Protocol 12/22—12/29: Chanukah (Jewish)
12/26—1/1: Kwanzaa (Pan-African)
Please use one of the following vendors for: 1—World AIDS Day
ORAL IN‐PERSON INTERPRETING SERVICES: 1—Rosa Parks Day
Option 1: International Effectiveness Center (IEC) – 3—International Day of Disabled Persons
Contact number: (925) 933‐8555 7—Pearl Harbor Remembrance Day
Option 2: Limited English Access Program (L.E.A.P) – 8—Bodhi Day (Buddhist)
Contact Number: (925) 313‐6893 (American Sign Language (ASL) is
9—Eid al Adha (Muslim)
not available with this option)
10—Human Rights Day
An Interpretation request form must be completed and faxed to IEC 15—Bill of Rights Day
as indicated on the form. You must also fax a copy of the request to 12—Our Lady of Guadalupe (Christian)
Carole Rodrigues at (925) 957‐5156, or your request may not be 21—First Day of Winter
approved. 22—Winter Solstice (Wicca)
Please use one of the following vendors for:
TELEPHONIC INTERPRETATION SERVICES:
Preferred Vendor: Health Care Interpreter Network (HCIN): Use a
speakerphone and dial: (925) 313‐8360 1/1-1/3: Japanese New Year Festival
*If the language you are requesting is not on the HCIN network, 7—Christmas (Orthodox Christian)
your call will be rerouted automatically within a few minutes to 7—Ashura (Muslim)
Language Line Services and you will be asked for the following:
11—Mahayana New Year (Buddhist)
Client ID Number (201774) + your Cost Center number.
19—Martin Luther King Jr. Day
Option 2: You can also use the International Effectiveness Center as 20—Innaguration Day
you have in the past. 26—Chinese New Year
For Spanish dial (925) 297‐2641; 27—UN Holocaust Memorial Day
for all other languages dial (925) 297‐2640.
American Heart Association Month
Black History Month
Submitted by: Gloria Hill
Adult Family Update National Cancer Prevention Month
Adult Family Services Coordinator
2/15-2/21: Brotherhood/Sisterhood Week
The holidays are here and are very stressful for many of our families who have mentally ill 2/25-4/11: Lent (Catholic)
relatives living at home with them.
Reactions to holidays and crowded stores are unpredictable for our ill relatives. Families feel 1—Superbowl Sunday
they are also the victims of the illness and yet no one seems to give them much support. I co 1—National Freedom Day
facilitate a family/care giver support group every third Monday at John Muir Medical Center in 2—Groundhog Day
Walnut Creek in the basement in the Stern Room at 7:15pm. I also co facilitate a Interfaith Sup‐
port group every last Monday of the month at Christ the King Church in Pleasant Hill at 199 Bran‐
9—Tu B’shvat (Jewish)
don Rd off Gregory in the Ministry Center at 7pm which is open to both families and consumers. 14—Valentine’s Day
The MHSA Family Steering Committee meets the first Wednesday of each month at 6:45pm in 15—Susan B. Anthony Day
Walnut Creek in the Aspen Room of John Muir Medical Center. These are free groups families
and caregivers can come to so they do not feel so alone.
I want to express my great sorrow that one of the champion mental health advocates, Herb 19—Japanese American Internment
Putnam, has passed away after an almost 2 year battle with lung cancer. Herb was instrumental Day of Remembrance
in getting his church to donate land to be developed as apartments for people with psychiatric 23—Maha Shivaratri (Hindu)
disabilities on Kirker Pass Rd. on the Clayton/Concord border. The apartments are a great exam‐
ple of what can be done to provide affordable independent housing for people with mental ill‐ 24—Mardi Gras
ness. He was also the chair of the Mental Health Commission, NAMI CC president, and was the 25—Ash Wednesday (Christian)
founder of the Contra Costa Clubhouse where he and his wife, Bev, donated $50,000 of their own
money to get it started. He was both a family member and consumer who will be greatly missed.
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 9
Submitted by: Vidya Iyengar, LMFT
Mental Health Welcomes 2008‐09 Interns/Trainees Ethnics Services & Training Coordinator
Please join me in welcoming
our Interns/Trainees to the
2008‐09 Intern Training Pro‐
Ninita Best, Ashley Claiborne,
Carrie Beth‐Dobbin, Nancy
Glenn, Susanne Hallowell, Tura
Johnson, Melissa Kenney, Anna
Lewis, Kristin Lindstrom, Peter
Madsen, Cynthia Martinez,
David Matz, Brooke Osborne,
Ronya Rafeedie, Rachel Rosen‐
thal, Shiva Sarabi, Lisa Sebasco,
We hope that you have a
productive and fun time in
your training experience with
Contra Costa Mental Health.
The Mental Health Internship Program has enrolled its first batch of In‐ Consultation and Assessment team
terns/Trainees funded by the MHSA Workforce Education and Training pro‐ CONREP
gram. Using these funds, we are now able to hire our interns/trainees as stu‐ West County Adult Outpatient Clinic
dent workers. This year we have students placed at the following sites: In 2009‐10, we hope to expand the internship program to include the Older
Central County Child/Adolescent Outpatient Clinic Adult Program and other adult outpatient sites. We are also planning to de‐
East County Child/Adolescent Outpatient Clinic velop a Nursing Internship Program starting with a pilot at the East County
Chris Adams Girls Center Adult Outpatient Clinic in January 2009.
Contra Costa Regional Medical Center (CSU and In‐patient)
Juvenile Assessment and Consultation Services
Submitted by: Steve Hahn‐Smith, PhD
New Behavioral Health System Research & Evaluation Manager
A fter an extended search a decision has finally
been made for a replacement system to PSP –
Netsmart’s Avatar Behavioral Health Solution. The deal
Record (PHR) as an adjunct to the Electronic Medical
Record (EHR). Stakeholders will include clinical staff,
managers, supervisors, family members and consumers
and their advocates, staff from Finance and Accounting,
isn’t done yet – we still need to go through and representa‐
contract negotiations – but at least this mile‐ tives from con‐
stone is finally finished. Check out the tract providers.
Netsmart web page for info on their product It should be
offerings: www.ntst.com. emphasized that
Part of the funding for a new behavioral implementing a
health system will come from the Mental new IT system is
Health Services Act (MHSA) Information Technology a huge undertaking that takes large counties such as
component. We will soon begin engaging in a series of ours years to fully implement. It will require a huge
stakeholder meetings and workgroups to strategize on amount of staff resources and some staff will need to
the best way to move forward with the system, including devote a considerable amount of time toward the effort.
a number of critical issues such as clinical and clerical And, yes, it would count toward productivity! Stay
workflows, clinical documentation design, reporting tuned…
issues, and the incorporation of the Personal Health
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 10
Submitted by: Sherry Bradley, MPH
MHSA Update MHSA Project Manager
It’s hard to believe that I just assumed responsi‐ force Education & Training Plan out to public The Innovation Com‐
bilities for MHSA on October 1, 2008. So much has comment is sometime during the first week in ponent is intended to
already been going on during my short tenure that it December. A public hearing will be required at contribute to learning.
seems like I have already been doing this for years! the conclusion of the public comment period, This component is NOT
Actually, having participated since MHSA’s incep‐ hopefully sometime in early January. There is a a funding source for
tion on both the MHSA Planning and MHSA Steer‐ total of $4.7 million available over 10 years. something that a County could not fund under
ing Committee means that I really have been con‐ CSS, PEI, or other components. Innovations
nected to MHSA efforts in one way or another for Community Services & Supports – 08/09 Plan are novel, creative and/or ingenious mental
quite some time. Update: health practices/approaches that are expected
The following is an update on the latest in MHSA. Work has begun in developing the Com‐ to contribute to learning. The four (4) essential
munity Services and Supports Plan Update for purposes to innovation include:
Prevention & Early Interven‐
tion Draft Plan:
08/09, as per State ∗ Increase access to underserved groups
The draft Prevention & Early Notice 08‐10; 08‐16; ∗ Increase the quality of services,
Intervention Plan is currently 08‐12; and 08‐19. The including better outcomes
posted on the MHSA Website total funds available ∗ Promote interagency collaboration
for public comment. As per will be $14.6 million.
the California Code of Regula‐ It is expected that
∗ Increase access to services.
tions, Title 9, Section 3300 The planning amounts for this component
the plan update will
titled “Community Program are not subject to release until the final release
be available for public
Planning Process”, the local of the guidelines.
review process includes “public Please contact Sherry Bradley, MPH,
in mid‐late January
hearing to be held by the local MHSA Program Manager at (925) 957‐5114
2009. A public hear‐
mental health with any questions, or via email at:
ing will be required at
board/commission”. The draft firstname.lastname@example.org
the conclusion of the
PEI Plan was posted effective public comment pe‐
11/4/08, however, since addi‐ riod.
tional items have been posted
for public comment, the public Capital Facilities &
comment period has been Information Technol‐
extended through 12/23/08. ogy Component Pro‐
A public hearing on the posal:
draft PEI Plan will be con‐ Work has also
ducted by the Mental Health started on the first
Commission in January 2009.
TBS presents Monthly Trainings
step in obtaining
Everyone is invited to submit approval for Capital When: Every 3rd Monday of the Month
written comments on the plan. Facilities & Informa‐
There is a “public comment tion Technology com‐ 1pm—3pm
form” available on the MHSA ponent of MHSA.
Website. The total draft plan requests a $5.3 mil‐
Where: 2425 Bisso Lane, Ste. 225
Step one is to complete a component overview
lion. The website address is: first. Once that has been approved by State Concord, Ca 94520
http://www.cchealth.org/services/mental_health/pr DMH, step two is to initiate the project pro‐
op63/ posal(s) for one or both plans. Presenter: Sherry Burke, EdD
The request for Assignment of PEI Funds for The Community Planning Process is re‐
Statewide PEI Projects has been posted on the
2 CE Contact Hours available for
quired for this component, and internal plan‐
MHSA website for the 30 day public comment pe‐ ning has been initiated to set up the stakeholder LCSW, MFT, RN, LVN, Psych Tech.
riod, November 17, 2008 through December 17, process. A total of $10.2 million is available as a Upcoming trainings:
2008. No public hearing is required for this alloca‐ single allocation.
tion. Contra Costa County Board of Supervisor December 15th: Oppositional Defi-
approval is required for the assignment, and will be Innovation: ant Disorder
requested subsequent the 30 day public comment The Draft Proposed Guidelines for the Inno‐
period. The total amount to be assigned is $3.6 vation Component of the County’s Three‐Year January & February Topics: To be
million for 4 fiscal year periods. Program and Expenditure Plan (for FY 08/09 announced.
and 09/10) was posted on the State DMH Web‐
Workforce Education & Training Draft Plan: site on October 1, 2008, for a public comment
Accommodations are limited.
The draft Workforce Education & Training Plan is period of 30 days. Please email Bles Surio,RN for further
scheduled to be presented to the WE&T Stake‐ On November 1, 2008, the public comment information: email@example.com
holder Workgroup on Friday, November 21, 2008. period was extended until November 15, 2008.
Once the plan is presented, stakeholders will be The process that the County has already under‐
given the opportunity to provide feedback and taken in developing the various components of
recommendations for changes. the Three Year Plan provides the essential foun‐
The current timeline for getting the draft Work‐ dation for transformative innovation planning.
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 11
Kwanzaa’s Cultural Message Submitted by: Michael Moore
Admin. Asst. to UR Coordinator
K wanzaa discloses a cultural message to
reaffirm the integrity, beauty and ex‐
pansive meaning of the best of what it
means to be African. The central interest of this holiday
is to revive cultural traditions which reflects the best of
African thought and practice, the dignity of the human (The Seven
person, the well‐being of family and community, the Principles)
integrity of the environment and our kinship with it, and
the rich resource and meaning of a people's culture.
Kwanzaa was created to introduce and reinforce
seven basic values of African culture which contribute to Umoja (Unity) ‐ December 26
building and reinforcing family, community and culture among African American To strive for and maintain unity in the fam‐
people as well as Africans throughout the world. ily, community, nation and race.
Kujichagulia (Self‐Determination) ‐
Hanukkah—The Festival of Lights December 27
Submitted by: Cindy Downing To define ourselves, name ourselves, cre‐
Admin. Support ate for ourselves and speak for ourselves.
H anukkah is more than merely the Jew‐
ish counterpart to Christmas. It repre‐
sents a proud cultural resilience and
time of devotion for those of the Jewish faith. In
Hebrew, the word Hanukkah means "dedication." It is
Ujima (Collective Work and Responsibility)
‐ December 28
To build and maintain our community to‐
gether and make our brother's and sister's
celebrated for eight days and nights, starting on the problems our problems and to solve them
25th of Kislev on the Hebrew calendar, and often together.
referred to as the Festival of Lights.
The most recognizable symbol of Hanukkah is a nine‐
Ujamaa (Cooperative Economics) ‐
branched candelabrum called a Menorah. Menorahs
have one candle representing each night of Hanuk‐ December 29
kah, and a center candle at a different height, called a shammus, To build and maintain our own stores,
meaning “servant”. On the first night, a shops and other businesses and to profit
candle is placed at the far right of the meno‐
from them together.
rah and the shammus candle is lit.
Three blessings, or “berakhot” are re‐
cited. The first is lehadlik ner shel Hanukkah, "It is celebrated Nia (Purpose) ‐ December 30
meaning “to light the Hanukkah lights.” for eight days To make our collective vocation the build‐
Then, the sheh'asah nissim la'avotei blessing and nights, ing and developing of our community in
(translated as “who created miracles for our
starting on the order to restore our people to their tradi‐
ancestors”) is delivered. Lastly, the shehe‐
cheyanu blessing, meaning “Who has given 25th of Kislev on tional greatness.
us life” is performed. Jewish people recite all the Hebrew
three blessings on the first night and on all calendar” Kuumba (Creativity) ‐ December 31
subsequent nights, they recite only the first To always do as much as we can, in the
After reciting the blessings, the first can‐
way we can, in order to leave our commu‐
dle is then lit using the shammus candle, nity more beautiful and beneficial than we
which is then placed in its holder. The can‐ inherited it.
dles are allowed to burn out on their own after a minimum of a half
hour. Imani (Faith) ‐ January 1
For the Jewish culture, lighting of the menorah commemorates a
To believe with all our heart in our people,
miracle which occurred in 165 BCE after the Jewish people declared
victory over Syrian armies ruled by Antiochus IV. When they came to our parents, our teachers, our leaders and
rededicate the Temple on Jerusalem’s Mount Moriah, they found it the righteousness and victory of our strug‐
defiled by the Syrians. They were only able to find one small container gle.
of oil with which to light the menorah. The container had only enough
oil to have kindled the temple light for a single day, yet the lamp con‐
tinued to burn for eight days (by which time a fresh supply of oil was
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 12
MENTAL HEALTH MATTERS
Volume 4 Issue 5 Page 13
CONTRA COSTA COUNTY
Mental Health Administration
1340 Arnold Drive Suite 200
Martinez, Ca 94553
Mental Health Matters is the
bi‐monthly publication of
Contra Costa County’s
Mental Health Division.
Email: Sherry Bradley
SBradley@hsd.cccounty.us Thank you, Community Support
Submitted by: Dianna Collier
Workers/Parent Partners! Family Services Coordinator
An on‐going, year‐round task for our Community Support Workers/Parent Partners with Child and
Adolescent Mental Health, is to help our families locate resources. Resources can be as small as getting
school supplies and back packs at the beginning of the school year, to helping a family member connect
with medical staff to explain their child’s medication.
To help our families prepare for the holiday season, in September, the Community Support Workers
began their search for food baskets, toys and clothing donations. This year has been very difficult find‐
ing resources, as resources are diminishing. We did get a donation from Target Store #1422, in Fre‐
mont, for the Child and Adolescent clinics in Antioch, Concord, Richmond and Families Forward.
Thank you, Target!
And, thank you, Parent Partners!
Submitted by: Jeannie DeTomasi
Mental Health Food Drive Secretary to MH Director
The 2008 Contra Costa and Solano County Food Drive will ticket for Food Drive donations, as follows:
kickoff on Monday, November 24, 2008 and end December 25,
2008. $1.00 donation
Please remember that the Food Bank wishes us to concentrate =
on 'funds' rather than food. Each $1 donated enables the Food 1 raffle ticket/dollar donated
Bank to distribute $6 worth of nutritious food, and 43% of Food
Bank recipients are children. Checks are to be made out to: $5.00donation
Food Bank of Contra Costa and Solano 6 raffle tickets for each $5 donated.
The Mental Health Division will be having our wonderfully Drawing for all prizes will be done at the end of the food
successful gift raffle. The Grand Prize will be a Gift Basket, includ‐ drive (after 12/25/08, TBA).
ing our famous Qwillow, and, as usual, there will be other gifts as Please reach into your hearts, and then into your wallets,
well. and share with those less fortunate than you. Thank you, in
And, as we have done in past years, we will give you a raffle advance, for your generosity.