TITLE: Manager, Mine Operations JOB CODE: 213
DEPARTMENT: Community Development FLSA: Exempt
PREPARED: October 2004 UPDATED:
Summary: Under general direction, plans, organizes and schedules the operations and staff of the
Queen Mine tours; trains staff to conduct safe and interesting tours; supervises maintenance of the mine
facilities and equipment; ensures the safety of the tour operations and patrons.
Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to
provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be
required to perform all duties listed, and may be required to perform additional, position-specific tasks.
Plans, organizes and supervises employees conducting tours and maintaining the facilities;
schedules staff to meet established priorities and staffing needs; performs employee evaluations;
conducts interviews; recommends promotions, disciplinary actions and terminations; provides
employee training and maintains various personnel records.
Checks the mine and tour area for safety on a daily basis; reviews inspection reports prepared by
staff; makes visual check of track; inspects motor, batteries and mancars for safe operation; inspects
and repairs mine lamps; corrects any unsafe conditions immediately.
Provides monthly safety training to staff; ensures full understanding of safety procedures and
appropriate safety precautions; observes and assists with the safety instructions to visitors, including
lamps, jackets and belts.
Provides training and direction to tour guides to ensure that the tour is interesting to patrons;
observes tour guides and provides additional information as required; conducts tours as needed.
Plans, prioritizes and inspects preventive maintenance on the Queen Mine Tour facilities and
associated equipment; evaluates the status of equipment and facilities, and schedules major repairs
on and replacements of key equipment.
Prepares annual budget for the mine tours; monitors expenses to meet budget targets.
Orders merchandise, supplies and equipment for the tour gift shop; determines price and oversees
operation of the shop; prepares daily reports of revenue from the gift shop and the tour; prepares
Oversees Department of Corrections inmates assigned to building and mine maintenance work;
schedules tour guides to appropriate maintenance tasks.
Ensures that equipment and facilities are properly maintained and kept in proper and safe working
condition; ensures that all assigned personnel understand and observe all safety rules and
Plans, oversees and conducts the maintenance of the interior mine structure; identifies the need for
and schedules major repairs to timbers and track; supervises removal of loose rock in the tunnels.
Opens and closes mine tour facilities as needed; ensures that facilities are clean.
Performs other related duties as assigned.
23173e57-3011-41e2-a3a0-93c7d099a1ad.doc Page 1 of 2 April 20, 2011
Manager, Mine Operations
Required Knowledge and Skills:
Knowledge of mining operations and processes.
Knowledge of City policies and procedures.
Knowledge of equipment, materials and methods used in mine maintenance and repair.
Knowledge of occupational hazards and safety procedures.
Knowledge of MSHA First Aid requirements and techniques.
Knowledge of retail and customer service methods and techniques.
Skill in effectively supervising, leading and delegating tasks and authority.
Skill in planning, scheduling and evaluating the work of staff.
Skill in establishing and maintaining effective working relationships with vendors, contractors and the
Skill in organizing and implementing safety and training programs for staff.
Skill in maintaining accurate records and in preparing reports.
Skill in following and effectively communicating verbal and written instructions.
Skill in developing and maintaining comprehensive written records and reports.
Skill in operating a personal computer and standard software applications.
Skill in communicating orally and in writing.
Skill in establishing and maintaining effective working relationships with co-workers and the public.
Skill in working independently and as a part of a team.
Education, Experience, and Certifications:
High school diploma or GED and five (5) years of mine operations and maintenance experience;
customer service and retail operations experience preferred.
State of Arizona class D driver’s license.
Environmental Factors and Conditions/Physical Requirements:
Work is performed outside with exposure to the weather.
Work is performed near moving mechanical parts.
May lift or move up to 50 pounds in the course of performing the job.
Equipment and Tools Utilized:
Equipment utilized includes computerized and standard office equipment.
Name: Title: Date:
Name: Title: Date:
23173e57-3011-41e2-a3a0-93c7d099a1ad.doc Page 2 of 2 April 20, 2011